Job Opportunities with World Vision Armenia

World Vision Armenia has worked with the vulnerable children of Armenia, their families and communities, since 1988.

Currently, World Vision Armenia has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. About 117,000 children benefit from World Vision Armenia's programmes, which currently operate in six marzes (regions) and capital Yerevan, including 14 areas throughout Armenia.

Thank you for your interest in working with World Vision Armenia!

People & Culture Assistant

People & Culture Assistant

“World Vision Armenia” Child Protection Foundation

LOCATION

Yerevan, Armenia

DURATION

Fixed-term

PURPOSE OF THE POSITION

Assist People & Culture (P&C) Manager and P&C Officer in coordination of P&C department services and functions related to WV Armenia Branch and Foundation personnel data administration and maintenance, P&C administration, including information and document flow for WV Armenia Branch and Foundation staff, assistance with recruitment, orientation and other activities where support is needed.

MAJOR RESPONSIBILITIES

P&C Administration and Support

  • Assist in preparation and systematic update of staffing lists for all categories of workforce (employees, service contractors, volunteers, interns, etc.) and any staff related necessary information for rapid access and use,

  • Assist in coordinating with relevant parties and consolidating staff related data based on requests,

  • Follow-up with respective departments on collection of personal documents for contract preparation, prepare employment and service contracts, maintain registry,

  • Keep personnel files accurate, updated and confidential at all times. In collaboration with P&C Manager and P&C Officer set up and maintain filling system,

  • Prepare and process all kinds of P&C related paperwork for all categories of workforce as required, with accuracy and confidentiality and in accordance with internal policies and local law requirements,

  • Keep P&C related templates updated and available for staff,

  • Support line manager, providing data for necessary P&C reporting as needed,

Recruitment, Orientation and Event Coordination

  • Provide necessary support in staff recruitment, scheduling interviews, contacting short-listed candidates as needed, consolidating interview results, sending rejection letters,

  • Provide assistance in arranging orientation sessions for new staff,

  • Support developing and maintaining volunteers’ pool,

  • Provide assistance in arranging different kinds of P&C learning events, trainings, workshops, and/ or team building activities.

P&C related paperwork

  • Prepare staff related certificates, letters, other documents as needed,

  • Prepare different orders (travel, replacement, termination, etc. ).

REQUIRED QUALIFICATIONS

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • University degree or equivalent in Social Sciences, Psychology or related field, Business Administration is a plus,

  • Strong communication skills,

  • Thorough working knowledge of office systems. Computer aptitude and experience with word processing, database management and spreadsheet software,

  • Ability to maintain positive relationships with colleagues,

  • Emotional maturity and ability to deal with matters of strict confidentiality,

  • Excellent organizational and planning skills,

  • Solid verbal and written communication skills in Armenian and English, knowledge of Russian is a plus,

  • Excellent knowledge of local labor law and related legislation requirements,

  • Minimum 2 years of experience in Human Resources and or Administration with medium business/ medium NGO/ government agency,

  • Demonstrated experience and knowledge of HR practices, including recruitment, hiring, HR functions and systems administration, HR software administration and maintenance,

  • Professional certification in HR in locally or internationally recognized HR institutions is a plus,

  • Being quick learner, agile, flexible and adaptable,

  • Ability and willingness to travel domestically as needed.

Communications Coordinator

Communications Coordinator

LOCATION

Yerevan, Armenia

DURATION

Open-ended

PURPOSE OF THE POSITION

This position is part of WV Armenia (WVA) Communications function. The strategic priorities of Communications are: amplifying voices for change, fostering global brand and trusted reputation.

Its purpose is to serve the essential communications needs across WV Armenia. The focus of the position is to support with the production of key communications resources for donor and public engagement; position the ministry of WVA with in-country and international media; lead external communications on a range of development and advocacy issues; ensure communications in potential emergency and Risk and Reputation situations; and support internal/employee communications processes which support and advance the strategic goal of WVA and its core ministry functions. Communications Unit Coordinator will direct, facilitate and deliver content, using platforms and channels to reach diverse audiences.

MAJOR RESPONSIBILITIES

Community Engagement Communications

  • Ensure outcome-focused production of quality and in brand content for defined donor segments and audiences reflecting programme objectives and evidence of impact,

  • Ensure Sponsorship staff has necessary capacities to deliver on SPON 2.0 communications-managed content on time. Provide technical support when necessary,

  • Provide Support to Resources Mobilization unit in donor relations, grants acquisition and new funds acquisition,

  • Make sure WV Armenian webpage on wvi.org and donate.am are regularly updated with the content that engage audiences,

  • Host/ support the Partnership resource gathering visits/ Media (acknowledged via ContentFlow),

  • Ensure information on WVA Programme offices activities is bilingual,

  • Provide communications support during the organization of public events on the national or Area Program level initiated by Area Programs and programmes.

Communications to build on Reputation

  • Ensure media outreach plan results in increased positive coverage of World Visions work in local and national media outlets,

  • Ensure key staff is trained to act as a spokesperson and represent WV; archive and digitize media interactions from WVA spokespersons,

  • Ensure World Vision staff is oriented on media relations protocol,

  • Number of campaign-related Media impressions are generated in-line with agreed media plan/key messages. Use Meltwater statistics to analyze media engagement,

  • Ensure social media content and engagement plan results in increased social community linked to WV, endorsing WV, and active in child well-being issues based discussion on WV-managed digital platforms,

  • Develop and maintain professional contacts and relationships with key print, radio and TV media, and liaise upon necessity,

  • Be ready to manage Risk and Reputation issues.

Positioning for visibility

  • Ensure the internal and external communication resources use correct WV identity and follow brand guidelines.

Supporter mobilization & policy change

  • Have an input in developing advocacy messages and contribute to planning advocacy activities with a main focus on ITAW,

  • Provide communications support reflected in applicable regional and international advocacy campaigns.

Emergency Communications

  • Ensure the relevant staff is trained or experienced as communications point person for disaster events.

  • Ensure human and technical resources are prepared to provide quality support in times of emergencies.

Communications towards staff engagement

  • Ensure internal communications plan is developed,

  • Provide communications support to NO leadership in positioning of organizational issues, change management and culture initiatives,

  • Ensure increase in access and readership of internal communications channels.

Staff Mobilization & Organizational Effectiveness

  • Feature national programming initiatives in regional and global communication platforms,

  • Ensure community voice content is used in internal communications platforms,

  • Together with the WV Armenia Program Director discuss and develop capacity building annual plan to be reflected in the performance agreement.

Support to Local Resource Development and WV Armenia Marketing

  • Support Marketing unit in organizing fundraising activities and promote the sales of marketing products and causes,

  • Together with Marketing unit work on “Good Will Ambassadors”(relationship building with new ones, communication, preparation with events.

Communications Unit Supervision

  • Engage in recruitment of Communications Assistant, then provide day-to-day supervision to the Communications Assistant,

  • Develop the capacity of Communications Assistant by working closely with P&C Department on staff development through effective coaching, mentoring and performance management processes,

  • Duly conduct performance planning and evaluation of the Communications Assistant.

REQUIRED QUALIFICATIONS

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • Degree in Journalism or Communications/ Public Relations/ Marketing,

  • At least 2 years of experience in Journalism/ Communications/ Media,

  • Advanced verbal and written communication skills in English and Armenian,

  • Story writing, photography and videography skills, including video editing skills,

  • Fluency in computer programs (Word, Excel, Power Point),

  • Solid knowledge in media relations, understanding of mass media developments in the country,

  • Knowledge of development work, understanding of reasons of poverty,

  • Willingness to work long hours when required,

  • Self-motivated, innovative, and able to work under pressure,

  • Experience in communications with international NGOs,

  • Ability to deal with information flow that needs fast processing,

  • Awareness about the major trends and processes within WV Armenia and WV International,

  • Ability and willingness to travel domestically and internationally up to 30 % of the time.