World Vision International

Job Opportunities in Democratic Republic of the Congo

World Vision operates in four regions of the Democratic Republic of Congo (DRC), focusing on transformational development programmes in the south and the west, and humanitarian and emergency response in the eastern region.

World Vision began its work in DRC in 1984 with a food program funded by USAID in conjunction with local Christian churches in the Katanga province. Today there are 93,700 sponsored children in 30 projects across the country, and more than two million people benefit from transformational development programmes including education, health care, water and sanitation, nutrition, food security and Christian Commitments.

Additionally, due to widespread natural disasters and ongoing armed conflicts, World Vision is actively engaged in humanitarian and emergency response particularly in the eastern part of the country, focused on food aid, humanitarian protection, nutrition, health care, child friendly spaces (CFS), and reintegration of internal displaced people (IDPs).

Current Opportunities

Response Director, WV Democratic Republic of Congo

PURPOSE OF POSITION:

World Vision Democratic Republic of Congo (DRC) and the Southern Africa Regional Office (SARO) have declared two emergency responses in the DRC:

  • Protracted Humanitarian Emergency - Sustained Humanitarian Response (PHE-SHR) in three key locations: Kasai, Tanganyika and North-West.

  • Category III ‘Spike’, National Office response for the Ebola Virus Disease (EVD) Response in Eastern Congo.

The responses represent a scale-up of current humanitarian programming within the country and will reach over 872,000 people, with a target budget of $20M. The PHE-SHR declaration reflects ongoing humanitarian need at Category III level and the SHR and scale up plan reinforces the same level of priority and partnership support of a 'Global' response.

The Response Director (RD) has primary responsibility for directing the World Vision DRC Sustained Humanitarian Response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

MAJOR RESPONSIBILITIES:

Develop and monitor Implementation of Response Strategy that addresses WV Strategic Goals to meet Humanitarian needs:

  • Lead response strategy development with Nationla Director (ND), Regional Leader (RL), PET and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy and implementation of strategy and transition plans.

Ensure Response is staffed to meet Response needs:

  • Determine response org structure with ND and People & Culture (HR).

  • Conduct high-level workforce planning with P&C and mobilise surge functions as required

  • Provides leadership and supervision to zonal response senior staff including Ebola CAT II Response Manager, CAR Refugees Project Manager, Tanganyika Response Manager and others as program is expanded.

  • Ensure defined accountabilities under the EMS are clear for each function including TOR objectives and quality criteria.

  • Work with P&C to develop performance planning and review processes that include quality criteria and planning for capacity building with EMS functions.

  • Work with P&C to establish or reinforce a staff care function and mechanisms that support staff well-being.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working Relationships with Humanitarian Actors, Government Representatives, World Vision Stakeholders, the Media and general Public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Committee (where activated).

  • Identify and highlight areas of conflict to Response SMT, ND, RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure WV is seen as a thought leader in Child Protection in Emergencies, Faith in emergencies, Cash-Based Programming and Humanitarian Advocacy.

  • Ensure WV is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan Response to achieve Response Strategy Goal and Objectives:

  • Ensure the response is holistically and sufficiently funded, including understanding of where the top priorities are.

  • Effective engagement with Donors, World Vision Support Offices and other external stakeholders.

  • Provide oversight to funding allocation (i.e. PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure Response programme development meets WV and international standards.

  • Ensure Humanitarian Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organizational priorities.

  • Facilitate the signing of MOUs and contracts, with donors, SOs and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement Response Programme in accordance with Commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks & relevant monitoring data & community feedback.

Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and Support Office (SO) Agreements:

  • Initiate response funding mechanisms with support of ND, RL & RHEAD.

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Coordinate with Country Security Advisor to ensure Response staff and organizational Safety and Security:

  • Provide oversight to implementation of security protocols as per CSR in response locations.

  • Participate in inter-agency coordination for information sharing and intelligence sharing.

Ensure Response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Facilitate preparation of regular situation reports in collaboration with Emergency Communications Specialist.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that Response meets WV minimum Quality Standards and supports Program Improvement, Reflection, Learning and Innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, & share lessons learned with Partnership.

Ensure that Response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, ICT systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE, SKILLS & ABILITIES:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years’ experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in contexts with Refugee and IDP populations.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in community feedback mechanisms and community engagement.

  • Effective in written and verbal communication in English & French.

Preferred Skills, Knowledge and Experience:

  • Experience in program management and implementation of multi-sectoral emergency response projects and remote management.

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead strategic planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Strong team leadership skills, including building an collaborative team dynamic and experience in cross-functional management.

  • Emotional Intelligence (self-awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations, including donors, WV Support Offices, other NGOs, and coordination mechanisms.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 70% of the time.

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Talent and Leadership Director, VisionFund International

*Preferred position locations: London, Kenya, Federal Way-WA, USA or Monrovia, USA where WVI is registered to operate.

PURPOSE OF POSITION:

The role provides a strong mix of strategic and operational experience to VisionFund’s dedicated global staff. Developing leaders, high-potential talent and a highly effective workforce across the Network will be key to the success of the VisionFund strategy and Our Promise. Reporting to Global People & Culture and Governance Director, this role, together with the VFI executives, and in alignment with World Vision Talent Management strategy and processes, will be responsible for building Talent and Leadership strategies that are purpose-driven, performance-oriented, and principles-led.

The role will lead the development of Vision Fund’s leadership academy and Talent Management strategy to ensure VisionFund has a strong leadership pipeline and is able to attract and retain highpotential leaders with the necessary development support. Talent and Leadership strategies will support both strategic and operational effectiveness, they will foster a collective agile and learning culture where high potentials are enabled to thrive.

MAJOR RESPONSIBILITIES:

Strategic and Operational Effectiveness:

  • Building a robust organizational leadership framework and core competencies scorecard to track and strengthen organizational capabilities.

  • Developing and maintain tools in order to align organizational needs and gaps.

  • Developing a talent strategy that identifies and cultivate a talent pool for the organisation of tomorrow organizational mindsets and behaviors.

  • Developing and collaborating with World Vision, VFI specific talent initiatives to foster succession planning and identify ‘high potential’ talent for longer term development planning.

  • Designing and implement an effective Talent Review processes to ensure VFI has the capability required to drive future strategic goals.

  • Forecasting future leadership needs and coordinating that with overall workforce planning.

  • Contribute to talent identification, leadership recruitment and selection.

Agile and Learning Culture:

  • Developing VisionFund’s leadership academy programme that fosters a high performing culture of excellence.

  • Influencing organisational culture and engagement by strengthening VisionFund’s brand and utilizing core competencies for staff and leaders.

  • Delivering on the diversity and inclusivity goals of organization to foster a learning culture, based on curiosity, engagement, insight and determination.

  • Developing and utilizing (already available) talent management and culture tools and practices that foster growth and collaboration between leaders.

KNOWLEDGE, SKILLS & ABILITIES:

  • Track record in designing and successfully implementing Talent Management and Review processes and resultant initiatives in complex international organizations.

  • Proven in the review of and establishment of leadership development frameworks across a ‘group’; functional and regional basis, building an ‘organizational way’ of leadership.

  • Strong expertise in learning and development and capacity development in complex organizational settings.

  • Senior HR executive with extensive experience in provide HR capability to senior executives, presidents/CEO’s and Boards.

  • Strong interpersonal and communication skills, especially at Executive level.

  • High service / customer orientation and commercial mind-set.

  • Strong Cross-Cultural Communication, Facilitation, Coaching and development skills across major cultural areas.

  • Understanding of business needs and drivers and ability to deliver value added solutions.

  • Bias for action and capacity to deliver efficiently and effectively. Capability in project managing multiple complex strategies across a complex organization and multiple geographies.

  • Clear and positive Christian faith commitment and capacity to provide leadership and guidance in this area.

  • University degree in HR, Business or related field. A relevant Master’s degree would be considered desirable, coupled with extensive senior and executive level HR management.

  • Innovative and problem-solving skills and capacity to deliver under pressure; pragmatism; persistence.

  • Relevant field experience and understanding of the wider context within which VFI operates.

  • Related Global HR certification desirable.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20 % of the time.

Director – Global Fleet Management

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.


PURPOSE OF POSITION:


World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.

The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.

World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.


MAJOR RESPONSIBILITIES:


Fleet Strategy & Practice Development:

  • Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.

  • Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.


Strategic Fleet Management:

  • Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.

  • Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).

  • Explore the development of road safety programme opportunities with donors & suppliers.

  • Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.

  • Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).

  • Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.

  • Develop technology solutions to monitor fleet assets, operational use and disposal.


Relationship Management:

  • Drive high standards and performance through setting clear direction and empowering and influencing others.

  • Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.

  • Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.

  • Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.

  • Actively contribute to internal and external forums, working groups and networks related to fleet management.

  • Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.


Capacity Building:

  • Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.

  • Oversee the development and implementation of global capacity building plan for operational fleet management.

  • Engage with senior leaders to raise the awareness of fleet management protocols and practice.

  • Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.


Knowledge Management & Quality Assurance:

  • Promote alignment with WV Fleet Management Policy.

  • Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on fleet management issues at a Regional and Global level.

  • Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.

  • Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.


KNOWLEDGE, SKILLS & ABILITIES:


  • Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.

  • Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).

  • Suitable transferable qualifications from Military, Government or Private Sector.

  • Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.

  • Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.

  • Proven experience in Financial Cost Centre management.

  • Procurement, Supply Chain or Logistics experience.

  • Understanding of Humanitarian operations.

  • Proven experience in managing coaching and developing staff.


Preferred Skills, Knowledge and Experience:

  • Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).

  • Experience in fleet management optimization and sound understanding of the transport industry.

  • Previous experience in contract negotiation and supply arrangements with vehicle suppliers.

  • Experience in fleet management/operations within the Humanitarian sector.

  • Proven people leader with the ability to influence widely across a diverse organisation.

  • Previous experience in managing complex cost centers with Business analysis skills.

  • Proven business acumen and political savvy, must know how to get things done through formal and informal channels.

  • Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.

  • Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.


Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 35% of the time to potentially high risk operational areas.

  • Flexibility in work hours is expected.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist