Job Opportunities with World Vision Rwanda

World Vision Rwanda has worked with the vulnerable children of Rwanda, their families and communities, since 1994.
Currently, World Vision Rwanda has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 1.2 Million people especially children benefit from World Vision Rwanda’s programmes, which currently operate in 24 of 30 districts throughout Rwanda.

Thank you for your interest in working with World Vision Rwanda!

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Supply Chain Coordinator

JOB OPPORTUNITY

SUPPLY CHAIN COORDINATOR

World Vision International (Rwanda) is a child focused Christian humanitarian organization implementing development programs in 24 Districts of Rwanda.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced national for the position of Supply Chain Coordinator.The position will be based in Kigali at Head Office and reporting to the Supply Chain Manager.

Purpose of the position:

The job holder is a key player in procurement planning in order to deepen our commitment to the most vulnerable children. He/she is responsible for coordination and implementation of all procurement processes in ensuring timely acquisition/provision of goods and services for WV Rwanda business.

The major responsibilities include:

% Time

Major Activities

End Results Expected

15%

Planning

  1. Contribute to cross-functional planning activities to support clusters, regions and projects.

  2. Support development of consolidated annual procurement plan and implementation plan.

  3. Proactively work on the implementation plan to initiate strategic sourcing activities in timely manner.

Comprehensive sourcing plan/timetable in place

30%

Strategic Sourcing

  1. Develop a sourcing strategy after analyzing internal spend and external supply market.

  2. Establish vendor selection criteria to guide the evaluation for their pre-qualification.

  3. Conduct vendor evaluation to identify potential vendors and develop negotiations plans.

  4. Facilitate the selection of pre-qualified vendors.

  5. Monitor market and vendors performance

  • Pool of pre-qualified vendors in place

  • Long term framework agreements with vendors in place

  • % of negotiated savings and calculated savings from baseline

  • Regular vendors performance reports in place

40%

Buyer Role

  1. Ensure timely processing of procurement requests within acceptable lead times.

  2. Receive and review purchase requisitions for completeness and accuracy, and identify sources of supply if needed.

  3. Ensure that all Purchase Requisitions for technical items, works and/or services have been validated by the technical lead for specification accuracy.

  4. Perform sourcing event through the system using the Purchase Requisition raised.

  5. Ensure the specifications for goods, works and services are clear and complete, and budget is available for the purchase request before the purchasing process is initiated.

  6. Issue tenders and provide analysis of tenders and include technical recommendations for Procurement Committee.

  7. Lead negotiations with vendors and ensure that savings are realized.

  8. Screen the selected vendor through Watchdog against the blocked party list (or sanctions list).

  9. Generate Purchase Order or Blanket Purchase Order from selected and approved suppliers.

  10. Ensure sourcing documents are attached to the appropriate Provision sourcing event.

  11. Maintain all documentation relating to conducted sourcing event.

  • Programmes implementation supported on time

  • All sourcing events for spot buys are done through Provision

  • Available Tender documents, Bill of Quantities, ToRs approved by technical person

  • Issue Purchase Order with savings realized on the tender

  • Screening Watchdog report available

  • Monthly report on issued Blanket POs available.

10%

Procurement Committee Secretariat

  1. Plan for Procurement Committee on regular basis.

  2. Recommend bid evaluation methods and prepare bid analysis reports for consideration by the Procurement Committee.

  3. Act as secretary to the Procurement Committee.

  • Financial and bids evaluation report available.

  • Availability of approved Procurement Committee Minutes

Qualifications: Education/Knowledge/Technical Skills and Experience

The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training.

  • University Degree in Procurement and Supply Chain Management, Law, Business Administration, Economics or related field.

  • 3 years experience in Procurement and Supply Chain Management

  • Strong negotiation skills

  • Ability to analyse and report on Supply Chain Management and financial metrics

  • Strong understanding of market analysis, supplier performance evaluation, supplier development and management

  • Well organized, with a high degree of accuracy, attention to detail and ability to priorities

  • Fluency in English

Preferred Skills, Knowledge and Experience:

  • Partly having a CIPS qualification

  • Strong computer skills and solid background working with modern office software

  • Strong writing skills

  • Critical thinking and innovative, with an ability to research, analyze and evaluate components of supply chain processes

  • Self-motivated with strong communication skills and the ability to work in a fast-paced dynamic environment

Salary:

  • The salary is commensurate with qualifications and experience:

NB: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected](no applications will be accepted through this email)

The closing date for submission of applications is July 26, 2019; no late applications will be accepted

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

Supply Chain Analyst

JOB OPPORTUNITY

SUPPLY CHAIN ANALYST

World Vision International (Rwanda) is a child focused Christian humanitarian organization implementing development programs in 24 Districts of Rwanda.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced national for the position of Supply Chain Analyst.The position will be based in Kigali at Head Office and reporting to the Supply Chain Manager.

Purpose of the position:

The job holder is a key player in procurement planning in order to deepen our commitment to the most vulnerable children. He/she supports transactional Supply Chain Management and strategic sourcing initiatives and conducts category management activities by performing research, analysis and development for assigned program and/or category scope. He/she is also responsible for supply chain master data management.

The major responsibilities include:

% Time

Major Activities

End Results Expected

15%

Planning

  1. Collecting and distilling procurement plans for all programs.

  2. Synthesizing procurement plans into a sourcing plan.

  3. Ensure that procurement plans are reviewed on quarterly basis and update the overall sourcing plan accordingly.

  4. Effective engagement and collaboration with internal stakeholders - Developing a real awareness of their needs.

  1. Quality Annual procurement plans and budgets in place

  2. Consolidated procurement plan for the overall National Office

  3. Comprehensive sourcing plan in place

20%

Category Management

  1. Collect and analyze category and spend data to Source goods, works and services

  2. Organize Spend into appropriate category groups (categories of expenditure)

  3. Manage all categories effectively and efficiently, with a category/sub-category strategies on each

  1. Availability of spend data to Source goods, works and services.

  2. Price savings on categories which can deliver savings through volume and competitive leverage

identified

20%

Market Analysis

  1. Collect and analyze market and internal data for Budgeting, preparing or updating an annual plan submission.

  2. Identification of new Suppliers

  3. In-depth understanding of the external supply market - Capturing price trends

  4. Identifying and mitigating supply or market risk

Database on suppliers and their capabilities, the level of competition, the cost structures, and alternative markets in place.

15%

Master Data Management

  1. Maintain a source of accurate procurement master data used during procurement processes.

  2. Maintain database of pre-qualified suppliers, contracts and item master/catalogue.

  3. Support requesters to be created or removed from the procurement system

  1. All Suppliers are created in the procurement system

  2. All contracts are Published in the procurement system

  3. All items are populated in the Catalogue to ensure that there is Happy Path for requesters

  4. Savings are captured in the system

15%

Data Analysis, Performance Tracking and reporting

  1. Extract and analyze system data (with Excel, Power BI) in order to identify and recommend improvements to supply chain metrics and performance standards

  2. Manage all supply chain data input and analysis for the monthly reporting of the Supply Chain Key performance indicators.

  3. Run the day to day business metrics for daily operations

  4. Develop a continuous improvement plan referring to the procurement system Commitment Metrics.

  1. A monthly report on Key Performance Indicators analysed, produced and shared.

  2. Gaps on Key Performance Indicators identified and related Improvement Plan developed

10%

Procurement System Support

  1. Build the capacity of staff on WV IT Supply chain applications.

  2. Monitor the adaptability and usage of the system by end users

  3. Provide training to vendors through vendor forum on how to respond using the system and support them for any issue.

  1. Efficient and effective use of the procurement systems

Qualifications: Education/Knowledge/Technical Skills and Experience

The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training.

  • Bachelors Degree in Public Procurement, Finance, Business Administration, Economics or any other related field.

  • 3 years experience in Supply Chain Management or Public Procurement

  • Sufficient contract negotiation and implementation experience

  • Ability to analyse and report on Supply Chain Management and financial metrics

  • Strong understanding of market analysis, supplier performance evaluation, supplier development and management

  • Sufficient supply chain knowledge of systems and processes from supplier to customer

Preferred Skills, Knowledge and Experience:

  • A CIPS qualification

  • Solid working knowledge of the 7 step sourcing process

  • Analytical mind with business acumen

  • Attention to detail

  • Excellent communication skills

  • High level of numeracy

  • Proficient in navigating computer systems, including Microsoft office and databases

  • Able to deal with customers in a professional manner even when under pressure

  • Ability to assimilate new knowledge and procedures quickly

  • Ability to prioritize workload effectively

  • Experience in supervision skills, including training, mentoring and supporting staff

  • Previous experience in Financial/Business/Economic analytics

  • Experience on working with Databases

Salary:

  • The salary is commensurate with qualifications and experience:

NB: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected](no applications will be accepted through this email)

The closing date for submission of applications is July 26, 2019; no late applications will be accepted

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

People and Cluture Coordinator-Staff Care

JOB OPPORTUNITY

People and Culture (Human Resource) Coordinator – Staff Care

World Vision is a child focused Christian humanitarian organization implementing development programs in 24 Districts of Rwanda.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced national for the position of Human Resource (People and Culture) Coordinator – Staff Care. The position will be based in the Head Office and reporting to the People & Culture and Administration Director.

Purpose of the position:

The job holder is responsible for staff spiritual nurture and staff care within World Vision Rwanda to enhance our Christian identity, create a safe workplace with healthy work-life balance, engagement and effectiveness towards improvement of the most vulnerable children. He/she also provides People and Culture (P&C) support as a business partner to the assigned client group.

The major responsibilities include:

% Time

Major Activities

End Results Expected

40%

Staff spiritual nurture

  • Develop and implement staff spiritual nurture programs across WV Rwanda in collaboration with the Faith and Development Specialist.

  • Develop, update and disseminate devotional materials to all staff.

  • Ensure WV Rwanda staff participation in devotions, Day of Prayer, Partnership month, prayer sessions and spiritual nurture retreats to enhance WV’s Christian Identity and how to live it out in our work.

  • Ensure new staff are oriented on our Christian Identity upon joining the ministry.

  • In collaboration with the Faith and Development Specialist, engage and liaise with Church representatives in different initiatives to promote staff spiritual nurture

  • Staff spiritual nurture strengthened

  • World Vision Christian identity emphasized in the work we do

  • Involvement of church representatives in staff spiritual nurture strengthened

40%

Staff care and wellbeing

  • Ensure that staff care programs are included in the P&C strategy.

  • Work closely with the Security Officer to sensitize staff to abide by the set Security protocol, and implement initiatives to maintain safety at the workforce.

  • Develop and drive staff assistance programs to improve the wellbeing of staff and enhance staff engagement.

  • Partner with department heads, Cluster and Regional leadership teams to implement initiatives that support staff health and wellness.

  • Manage the medical insurance scheme in collaboration with the identified broker.

  • Analyze medical insurance reports to ensure staff health issues are address in a timely manner.

  • Up-date the service provider with lists of leavers and joiners.

  • Contextualize and implement peer support systems, services and programs to enhance staff well-being.

  • Identify local resources for referring staff as appropriate

  • The P&C strategy and business plans include staff care programs

  • Workplace safety and security maintained

  • Staff wellbeing maintained to improve staff engagement

20%

Recruitment and onboarding support

  • Provide support in developing workforce plans.

  • Provide end to end timely and quality recruitment support to the assigned client group.

  • Provide a preliminary orientation to new staff in the assigned client group

  • Effective end to end recruitment

Qualifications: Education/Knowledge/Technical Skills and Experience

The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training:

  • University Degree in Human Resources Management, Business Administration, Industrial Psychology or any other related field

  • A minimum of 5 years in human resources management in generalist role.

  • Excellent interpersonal skills

  • Excellent communication and negotiation skills

  • Effective in written and verbal communication in English and Kinyarwanda

Preferred Skills, Knowledge and Experience:

  • Excellent Counseling Skills (Trained Peer Supporter)

  • Excellent Mediation Skills

  • Ability to multi-task

  • Expert knowledge of local labour law

  • Ability to work under pressure

  • Team player who is detail-oriented

  • Ability to function in a cross cultural environment.

Salary:

The salary is commensurate with qualifications and experience.

N.B: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected] (no applications will be accepted through this email).

The closing date for submission of applications is 26th July, 2019; no late applications will be accepted.

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

People and Culture Officer

JOB OPPORTUNITY

People and Culture (Human Resource) Officer

World Vision is a child focused Christian humanitarian organization implementing development programs in 24 Districts of Rwanda.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced national for the position of People and Culture (Human Resource) Officer. The position will be based in the Head Office and reporting to the People & Culture Business Partner.

Purpose of the position:

To provide general support in P&C operational functions especially in Recruitment & onboarding and Employee Relations to enable achievement of the department’s objectives for improvement of the wellbeing of the most vulnerable children.

The job holder will also ensure consolidation of different departments’ staffing needs to be used for workforce planning, and he/she will be responsible for maintaining an updated status recruitment processes, staff data in our people system and is responsible for staff files management.

The major responsibilities include:

% Time

Major Activities

End Results Expected

40%

Recruitment and onboarding support

  • Provide end to end timely and quality recruitment support to cluster offices.

  • Provide support in overall recruitments processes

  • Consolidate staffing needs from different departments to be used for workforce planning

  • Maintain a database to track the status of recruitment processes on a regular basis

  • Ensure all necessary documentation on recruitment processes is kept on new staff files

  • Provide a preliminary orientation to new staff in the assigned client group

  • Effective end to end recruitment

  • Information on staffing needs from different departments is consolidated to inform workforce planning

  • Recruitment tracking is updated on a regular basis

  • All necessary recruitment document is kept on new staff files

  • New staff quickly integrated

20%

Staff files Management

  • Handle periodic bulk filing i.e. contract renewals, merit letters and performance management records (agreements and reviews).

  • Oversee archiving of staff files in accordance with WV Rwanda and national standards

  • Conduct periodic staff file audits to ensure that all staff necessary information are in place and updated

  • Ensure high security and confidentiality of staff files

  • Periodic bulk filing promptly done

  • A quality archiving system for former staff file is in place

  • Staff files are kept secure with high confidentiality

20%

Our People (OP) support

  • Hire new staff in OP system

  • Process separation of leaving staff

  • Make role changes in OP whenever staff change positions

  • Create work units for new projects and delete those that come to an end

  • New staff are properly hired in Our People system

  • All leavers are separated promptly from the system

  • Staff roles are up-to-date in OP system

  • All work units are up to date

20%

Salaries and Benefits

  • Declare new staff in RSSB and ensure they get affiliation numbers

  • Maintain a file of staff changes that affect their salaries (new hires, leavers, transfers, promotions, etc)

  • Update the relevant institution on incoming new staff to provide information on students’ loans to be recovered from the payroll

  • All new staff have RSSB affiliation numbers

  • Information needed to process the payroll readily available

  • Data on students’ loans available

Qualifications: Education/Knowledge/Technical Skills and Experience

The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training:

  • University Degree in Human Resources Management, Business Administration or any other related field

  • 4 years in human resources management in generalist role.

  • Strong computer/data base skills

  • Attention to details

  • Excellent interpersonal and communication skills

  • Ability to multi-task

  • Ability to work calmly under pressure

  • Good planning and organizational skills

  • Ability to maintain effective working relationships with all levels of staff

  • Effective in written and verbal communication in English and Kinyarwanda

Preferred Skills, Knowledge and Experience:

  • Experience in Human Resource Information Systems

  • Understanding of the local labor legislations

  • Staff file data base management experience

  • Employee relations

Salary:

The salary is commensurate with qualifications and experience.

N.B: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected] (no applications will be accepted through this email).

The closing date for submission of applications is 26th July, 2019; no late applications will be accepted.

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

Senior Director – Water, Sanitation and Hygiene (WASH)

*Position Location: Any country within Africa where WVI is registered to operate; preference given to countries where WVI is currently conducting WASH projects.

PURPOSE OF POSITION:

World Vision (WV) believes that every child deserves clean water, proper sanitation and dignified hygiene. In fact, in 2015 WV formalized this by making a bold commitment: to reach everyone, everywhere we work with clean, safe water, dignified sanitation and appropriate hygiene behavior by 2030. With teams in more than 50 countries, this year WV has made great strides towards that audacious goal: 1.6 million people reached with sanitation, 3.2 million people benefiting from programming that improved their hygiene and 4.7 million people provided with access to clean drinking water.

The Senior Director of WASH provides strategic leadership and direction for the WASH field operations to maximize the WASH contribution to child well-being, the Sustainable Development Goals and to ensure operational performance that meets the sector standards and donor expectations. This position ensures effective partnership with WV field teams, the donors and other partners. The role strengthens WV operational effectiveness and reputation, creates and strengthens strategic partnerships, networking, and innovative approaches and strengthens and mobilizes the community of practice to execute programming that demonstrates evidence of efficiency and impact, enhance global WASH reputation, influence, and thought leadership. The role will collaborate with the WVUS Director of WASH and WVI Global Sector Lead for WASH. The location of this position is continental Africa. The specific location in Africa is negotiable.

KEY RESPONSIBILITIES:

Set Strategic Priorities:

  • Ensures quality WASH programming that is equitable and sustainable.

  • Develops annual WASH Business Plans with the Regional WASH Directors, Support Offices and National teams.

  • Ensures integration of WV distinctives and ethos in WASH implementation.

  • Ensures alignment of WASH programming with global sector approaches and project models.

  • Ensures overall compliance with WVI Partnership standards and industry standards.

  • Oversees the quality and coverage of WASH programming.

  • Champions cross-sector collaboration for integration of WASH programming with other sectors.

  • Provides leadership and mentoring for WASH field teams, and supports the WASH Capacity Building Plan.

Provide Operational Accountability:

  • Ensure accountability of national and regional portfolios to deliver WASH outcomes as defined in Business Plans.

  • Ensure donor promises are met or exceeded.

  • Measure extent to which resourcing opportunities meet WASH operations needs and impact child well-being.

  • Ensure high quality technical support is provided to National Offices on the development of Technical Approach and Technical Programs to address WASH needs.

  • Ensure effective implementation of 14-Country Response Plan recommendations in WASH programming.

  • Ensure effective monitoring and evaluation of WASH programming, evidence-building for new initiatives where needed, and learning and sharing for quality improvement.

Internal and External Engagement:

  • Maintains effective and strategic relationships with Regional Office WASH Managers, WASH Sector Lead, and major WASH Support Offices to assure WASH service quality and meet donor expectations.

  • Assures quality programming and evidence of impact in WASH field operations to position WV as the NGO of choice with potential and key partners, donors and stakeholders.

  • Championing WASH campaigns and resource acquisition in the field.

  • Champion the annual/biannual WASH Forum to celebrate impact and innovation in WASH and to leverage funding opportunities with donors and partners.

  • Participates in high level international and regional meetings, forums and conferences as required.

  • Collaborates with Faith and Development actors internally and externally as we seek to integrate faith into all our programming.

Build Capacities:

  • Determines the technical capacity needs for the Field WASH teams.

  • Builds capability of the Field WASH professionals and community of practice.

  • Builds understanding of current footprint and identify opportunities for further growth and impact.

  • Promotes a culture of innovation, collaboration and continuous improvement.

  • Collaborate with WVI Partnership sector leads to ensure WASH lessons are documented and disseminated.

  • Collaborate with Partnership sector leaders on the development and implementation of Project Models.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Master’s degree required in international relief and development, behavior change, engineering or business, plus related professional work experience.

  • Excellent in written reporting and in verbal communication in English.

  • Strong experience and proven skills in leading a team of technical professionals.

  • Leader with minimum 10 years’ experience designing and leading WASH programming in the developing world.

  • In-depth knowledge/expertise in WASH programming including evidence based best practices.

  • Strong relational and networking skills, demonstrated ability to supervise teams, and significant experience engaging with donors and fundraisers.

Preferred:

  • Strong experience working with and managing large grant portfolios for foundations, bilateral and multilateral donors.

  • Strong experience and proven skills in working effectively across cultures to advance priorities and achieve change, in situations without direct authority.

  • Strong experience and proven skills in external engagement that contributes to change in policy and practice and builds WVs reputation as a leader in the industry.

  • Strong experience developing strategy and policy in large organization.

  • Experience in working with faith, faith actors and faith related issues in development.

  • Fluency in a relevant second language (Spanish or French) is desirable.

Global Director, Humanitarian Operations

*Position to be located within a jurisidiction (country or U.S.State) where WVI is registered to operate.

PURPOSE OF POSITION:

The Global Director of Humanitarian Operations plays a critical leadership role to ensure that the World Vision international Partnership is equipped to prepare for and respond to humanitarian emergencies and to oversee & support WV’s portfolio of major humanitarian responses, which in FY18 enabled WV to reached 14 million people with humanitarian assistance in response to 140 disasters in over 40 countries, and totaled $692 million, over a third of WV’s total ministry spend.

The role set’s WV’s disaster management standard, leads WV’s global surge capacity and capability development, matrix manages Regional Humanitarian Directors & national Emergency Response Directors and oversees $2 million of pre-positioned emergency supplies and our $7 million emergency preparedness & response fund.

BACKGROUND/CONTEXT:

  • Humanitarian crises are affecting more people and for longer. Driven by conflict, climate change and disaster over 130 million people worldwide need humanitarian assistance and protection just to survive. The number of active emergencies with an international response has doubled in a decade. Conflict related crises are increasingly protracted, with average emergency responses lasting 7 years and 60% of people receiving humanitarian assistance doing so for 5 years or more.

  • For children facing emergencies these large scale, protracted humanitarian crises means that much of their childhoods are too often scarred by violence, long term displacement and disrupted education with their psychosocial needs increasingly recognized. After years of decline global hunger is growing again. From 2015-17 the number of people experiencing crisis-level food insecurity or worse increased from 80 to 124 million.

  • Humanitarian principles are under attack and the international humanitarian system is changing. Aid work should be protected under international law, yet hospitals are bombed, aid workers targeted and civilians starved by armed groups. Despite growing humanitarian funding (from US$4 billion in 2005 to $15 billion in 2018) a huge funding gap remains, of around 40% in most emergencies. New ways of working are bringing greater effectiveness & efficiency through cash based assistance, digital innovation and more local, durable and preventive solutions.

  • Responding to the needs of vulnerable children in humanitarian emergencies has been central to World Vision’s identity and ministry since our founding. WV’s core values, mission statement, Board policy on ‘Disaster Management and Conflict Response’ and Our Promise’s strategic imperative to ‘deepen our commitment to the most vulnerable children’ all reinforce our commitment to principled humanitarian action framed by our Christian identity and child focus.

  • In FY18 World Vision reached 14 million people (incl. 10 million children) with humanitarian assistance in response to 140 disasters in over 40 countries. Disaster Management ministry totaled $692 million, over a third of WV’s total ministry spend.

KEY RESPONSIBILITIES:

  • Monitor and support new and evolving humanitarian emergencies and WV responses. Participate in emergency declarations, advising on strategy & identifying where global capacity is needed to supplement local, national and/or regional capacity.

  • Lead and manage WV’s global Humanitarian Operations (HOps) Team and matrix management to Regional Humanitarian Directors & national/local Emergency Response Directors.

  • Setting and upholding World Vision’s standards for disaster management.

  • Build and monitor WV’s Disaster Management capabilities at national, regional and global level.

  • Develop, maintain and deploy WV’s global rapid response and pre-positioning capacity: leading WV’s Global Rapid Response Team & overseeing WV’s pre-positioned emergency supplies and emergency preparedness & response fund.

  • Position World Vision as a leading humanitarian agency, overseeing WV’s relations and engagement with UN OCHA and engaging regularly with sector peers.

  • As a member of WV’s global Disaster Management executive team, contribute to the strategic direction and effective functioning of the Disaster Management team.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Bachelors-level degree in International Studies.

  • Leadership and senior management experience in a complex global organisation.

  • Minimum of 10 years operational and management experience in the humanitarian sector, including at field level in major emergency responses.

  • Extensive knowledge of the international humanitarian sector (including standards, systems and actors) and strong track record of relationships and external engagement in the sector.

  • Verbal and written fluency in the English language.

Preferred:

  • Master’s Degree in International Studies with focus on humanitarian action.

  • Leadership and management development studies.

  • Humanitarian studies and/or humanitarian leadership development.

  • Effective communications – written and spoken with media, public presentations etc.

  • Technical skills and experience in relevant area (e.g., programmes, logistics, security. management, humanitarian protection, accountability, technical sectors [e.g., WASH]).

  • Some proficiency in other languages (e.g., French, Spanish, Arabic, Portuguese).

  • Experience working in a range of international and cultural settings and at global capital level.

  • Management of a dispersed geographic team.

  • Financial and budget management.

  • Risk management in humanitarian settings.

Work Environment:

  • The position requires ability and willingness to travel internationally up to 40% of the time. This will include insecure areas and locations where basic services are damaged or limited as well as high level external representation in global humanitarian capitals such as Geneva and New York. Some travel may be at short notice if needed in response to humanitarian emergencies and on rare occasions may need to be prolonged for up to several weeks. A day-to-day working base could be from a WV office and/or home office environment, preferably from a well-connected international travel hub location. During home/office working times, extensive virtual/online interaction across several international time zones would be common so flexibility in daily working hours and routine is both possible and necessary.

Director, Talent Management

*World Vision Internal Applicants Preferred.

PURPOSE OF POSITION:

The Director, Talent Management, is responsible for leading and delivering an integrated global talent management strategy supporting Our Promise ‘people’ requirements focusing on both the organisational needs, and the individual perspectives. Key responsibilities of this role include: understanding external trends, current internal workforce capabilities and delivering talent management models and ‘people’ pipelines for the implementation waves of, and enabling, strategic connections between Our Promise initiatives (i.e. 1-3 years, 5-10 years and Fragile, Transitioning Economies, Responses and Development Offices), workforce planning, and organisational design. This will ensure that executive/senior leadership positions are defined and this group of globally diverse individuals are identified, assessed, developed, monitored and managed.

This role will also ensure staff are living out our core competencies and modelling our mindsets and behaviours for placement into leadership roles driving maximum talent effectiveness and efficiencies, as well as building the organization and its sustainability. Another important aspect of this role, is actively influencing managers to own their talent activities, including, but not limited to, talent related risk and driving the integrated talent management cycle.

KEY RESPONSIBILITIES:

Leads the global integrated talent management strategy including succession planning process across the partnership.

Responsible for delivering on ‘best in class’ integrated talent management strategy, working plans and practices across the Partnership. Works closely with Executive/Senior Leaders and P&C leaders to ensure implementation, monitoring, evaluation and reporting on the strategy through the following:

  • Fulfills WVI Board requirements for integrated Partnership Talent Management Strategy including Succession Planning for the key leadership positions’ – delivery and presentation to International President/CEO and WVI Board and prepares executive and Board reporting and materials as needed.

  • Creates the ‘talent story’ through interpreting external trends (looking at the future), understanding current workforce analysis and interpreting/sharing this data to build out future pipelines for leadership positions that other departments need to deliver on (i.e. sourcing and recruiting, leadership development and capacity building).

  • In collaboration with Leadership Development, influence’s talent approaches, products and standards utilized across the Partnership. This includes but not limited to: effective creating, influencing, engaging, monitoring with and reporting on career development activities. Meeting with key leaders to find out their organizations talent aspirations (e.g. interests, mobility, strengths and gaps).

  • Effectively engages and influences senior leaders to facilitate staff movement/development and talent identification conversation for leadership roles.

  • Creates new pools of leadership talent from a Partnership approach by identifying and determining ‘next level or generation’ leaders specifically aligned to and support of Our Promise – including new pools for Fragile, Transitioning Economies and Marketing/Fundraising for offices.

  • Ensures that tools, practices, and the work across the Integrated Talent Management portfolio is aligned, coordinated and happening – leveraging connections across Leadership Recruitment, Leadership Development, Performance Management and Organization Development.

  • Supports the talent review processes across the organisation, providing guidance to line leaders to submit timely and accurate Succession Plans for annual WVI Board reporting.

  • Creates a job matrix/’career path’ for key leadership positions in order to clearly identify feeder positions. This includes job competencies, mindsets and behaviors supporting Our Promise and based on validated talent data.

  • In collaboration with Leadership Development portfolio, establish high potential profile talent identification, assessment and development.

  • Inputs and uses the Our People Succession Planning tool to allow for optimal talent analytics, planning and review.

  • Identifies new talent approaches and continual improvement in quality of information on ‘talent/people’ for the Partnership.

Leadership Career Coaching:

  • Implements robust, timely and on-going conversations with line leaders in supporting and ‘owning’ their various leaders talent activities and development. Sharing of information about how and where their talent is showing up in other places (i.e. through recruitment, participation in internal meetings, talent pools, SLDP, GLO) and supporting them to have meaningful career conversations with their staff – ensure understanding that they have responsibility for their people.

  • Support P&C and line leaders to engage and understand coaching as a development tool.

Talent and Succession Forum:

  • Leads the Talent and Succession forum. This forum will ensure deeper, broader and more integrated approach to leadership talent identification and sharing, (i.e. talent spotting, mapping and talent exchanges – after each GLO, SLDP exchange of insights and data on talent), understanding partnership trends, proactively recommending talent for open positions and career planning/discussions across the partnership. Initially launched for the SMT level roles, and then identifying and moving into ‘next generation’ leaders for long term organization sustainability (time frame to be agreed upon).

  • Monitors leadership talent (GL 18+) to build out talent awareness, profiles/plans and recommendations for next development steps (part of talent career management).

  • Drives talent exchanges and data sharing with P&C BPs in the GC, Support and Regional offices to open up talent conversations and break down silos – encouraging a ‘one partnership’ approach to leadership talent management.

  • Participates in various P&C cross functional projects as needed.

  • Willingness to lead and attend devotional activities and Day of Prayer.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • Bachelor’s Degree and a minimum of 10+ years’ experience providing People & Culture (HR) experience, consulting or coaching to executive and senior leaders with significant experience in roles with a global organization.

  • Critical need for influencing skills working with executive and senior leaders – exhibits proven experience and success in this area (C-suite).

  • Understanding of World Vision’s ministry, National and Support offices focusing on key people/business integration and intersection points.

  • Successful ability to work through, and in ambiguous and continuously changing environments.

  • Highly results oriented in strategy delivery through influence.

  • Broad HR experience to be able to make linkages between talent and succession planning and broader people and culture agenda, as well as the organizational strategy.

  • Highly developed commercial and/or business analysis skills – ability to create ‘meaningful stories’ from various data points for decision making purposes and delivery of these outcomes.

  • Prior people management experience.

  • Must understand the NGO context and the skills and experiences beyond the P&C remit for talent to achieve their potential within WV.

  • Strong project management capabilities. Proven collaborator, coupled with experience in indirect leadership of teams and virtual teams to achieve strategic agenda.

  • Demonstrated ability to communicate and influence effectively across cultures and all levels of the organization Demonstrated expertise in building and maintaining strong, productive and mutually beneficial professional networks.

  • Deep understanding of organizational infrastructure, P&C strategic direction, People and OD practice challenges, trends and best practice within this industry and professional services type organizations.

  • Clear understanding of integrated talent management, succession planning and coaching skills with evidence of effective application across international contexts and cultures.

  • Exceptionally strong interpersonal, influencing and communication skills, especially with credibility at senior executive levels (C-suite), and capacity to adapt effectively across WV’s different operating units.

  • Excellent written and verbal communication skills in English, both oral and written, and ability to convey information effectively, write persuasively in a variety of styles for a variety of audiences, and communicate cross-culturally and within inter-faith settings.

  • Able to develop and maintain professional relationships (internally and externally) at all leadership levels.

  • Deep understanding and expertise in adult learning and development and organizational application of learning.

  • Strong understanding of organizational politics and the demonstrated ability to navigate successfully within the same

  • Highly developed and successful consultancy and influence skills.

  • Excellent written and verbal communication in English (additional languages desirable) including Board paper writing and presenting to senior leaders.

  • Master’s Degree highly desirable.

Preferred:

  • Clear and positive Christian faith commitment and capacity to provide leadership and guidance in this area, and to ensure WV’s Christian identity is woven into the work delivered.

  • Humility to be led by others, strength and confidence to provide strong leadership when required; wisdom to recognize when each is needed and the ability to help others do the same.

  • Proven track record of designing & delivering HR solutions for a global audience.

  • Consulting skills, client relationship skills, customer service orientation and ministry mindset.

  • Gravitas and influencing skills.

  • Willingness, capability and flexibility to travel internationally to address key client needs.

  • Ability to work effectively as part of a globally dispersed virtual team.

  • Other operating languages will be a bonus e.g. French or Spanish.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time with period of peak travel to align to organizational needs.

  • Capacity to work virtually requiring flexibility in working hours over the range of WV time zones.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

Eligible, selected, and fully vetted applicants will be approved on the Emergency Response Roster and may be considered for future humanitarian opportunities with World Vision. If you have the required experience and would like to partner with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency affairs experience outside of your home country.

  • Minimum 2 years’ experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Demonstrated management of budgets in emergency response settings.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager

  • Water, Sanitation and Hygiene (WASH) Manager

  • Health Manager

  • Mental Health and Psychosocial Support Manager

  • Nutrition Manager

  • Education Manager

  • Livelihoods Manager

  • Protection Manager

  • Child Protection Manager