World Vision International

Job Opportunities in Somalia

 

World Vision Somalia has worked with the children of Somalia, their families and communities since 1992 through a variety of emergency and rehabilitative programming to address the emergency needs of communities while addressing some of the underlying causes of vulnerability in those same communities.

During the last 20 years, the programme has grown to 13 districts spread over three main operation regions, South central, Puntland and Somaliland.

Current Opportunities

Office security guards (1 positions), Hargeisa.

VACANCY ADVERTISEMENT

For Somaliland Residents Only

Office security guards- 1 position (Hargeisa, Somaliland).

The office security guard Ensures effective provision of security and safety services to personnel and World Vision Property in Hargeisa Office, Somaliland.

Major Responsibilities:

  • Patrol and inspect property to protect against fire, theft, vandalism, terrorism, and illegal activity.

  • Patrol premises and contact the senior security officer or Ops when necessary to apprehend and remove unauthorized persons.

  • Protect Company’s investment, enforce laws, policies and procedures on the property, and

  • Coordinates and cooperates with local civil law enforcement agencies – if any

  • Use radio and mobile phone communications to call for assistance from the senior security officer or the FSSM as the situation dictates. Maintaining order in emergencies.

  • Write reports outlining incidents and their observations and activities during their assigned shift.

  • Reports lights left on in buildings, turn lights on and off as directed, and reports doors and locks that are not working properly.

    Qualifications: Education/Knowledge/Technical Skills and Experience

    The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Educational level required: Secondary school preferred.

  • Technical Training qualifications required: Police training and military would be preferable.

  • Experience: 1 years of experience in a similar job

  • Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written, as well as negotiation skills

  • Must adhere to set security standards

Kindly note: All academic certificates will be verified with the issuing academic institution.

All applications shall be received by 1st May, 2019. Only shortlisted candidates will be contacted.

GBV Caseworker Project Assistant II (Baidoa)

VACANCY ADVERTISEMENT

For Somalia Residents Only

World Vision is an International Relief and Development organization, whose goal is to achieve long-lasting benefits in the quality of life for vulnerable children and their families, displaced persons and communities. World Vision Somalia Program wishes to invite applications from highly competent dynamic, self-driven and results oriented Somalia Residents to fill the following vacancy to be based in Baidoa Office.

GBV CASEWORKER PROJECT ASSISTANT II (BADOA)

Purpose of the Position:

In collaboration with the GBV Officer and other members of the GAC funded GBV project, the Case Worker will be responsible for the following:

  • The GBV Case Worker will be responsible to provide the day-to-day Management of all GBV cases and including the identification, documentation, developing case plans and follows up.

  • GBV Case Worker will liaises directly with other service providers working within the IDPs and Host communities where the project is implemented and facilitate referrals to other service providers (health including Mental health, Shelter, NFIs).

  • Ensures that Survivor Centered Approach Guiding principles maintained and enforced in while working with survivors.

  • Facilitate the setting up of information desk at the MCHs where adolescent and women of reproductive age can access Sexual Reproductive Health information.

Key Outputs/Responsibilities

  • Contribute to the identification of at risk girls, boys and women and ensure proper documentation.

  • Provide direct support and care for vulnerable women and girls (including survivors of gender-based violence) including basic information counseling and case management: Assessment of survivor needs, developing an action plan, implementing the plan, follow up and case closure processes in line with the GBV case management standard operating procedure and IASC guidelines on case management (SOP).

  • Ensure Do No Harm analyses are carried out and the principle of Do No Harm is observed and upheld in all the engagements of the Case Worker.

Monitoring & Reporting:

  • Provide weekly case update to supervisor (GBV Officer) including new cases identified, number of referrals, cases closed and follow ups.

  • Provide weekly report on activities which include key achievements, challenges, lessons learnt and follow up support needed from supervisor.

Coordination & Representation:

  • Participate in Bi-Weekly supervision meeting with GBV Officer and Project Coordinator to ensure adherence to standards of care and appropriate case management.

  • A high degree of flexibility on the part of Case Workers is expected in order to respond to the ever-evolving situation in Baidoa therefore these terms of reference may change based on the situation on the ground. The Case Worker may be asked or required to perform other duties as identified by his/her supervisor.

Other Competencies/Attributes:

  • Demonstrated understanding of the skills necessary to work with children and adolescents particularly vulnerable women , children and survivors of GBV

  • Demonstrated ability to solve problems, think and plan strategically, and communicate with key actors in a dynamic and unpredictable operating environment

  • Knowledge of Sphere and established international child protection/GBV standards, methodology and tools

  • Knowledge of community mobilization and facilitation techniques

  • Ability and willingness to work in a participatory manner with a diverse range of client communities

  • Personal qualities: Team player, clear communicator, flexible, network-builder, able to handle pressure well under minimal supervision, and a commitment to child rights and gender equality

  • Languages: Fluency in English and local Somali language

Qualifications: Education/Knowledge/Technical Skills and Experience

Educational level required:

  • Certificate or equivalent in Social Science, Social Work, Psychology, Counseling, Sexual Reproductive Health, Nursing  or Gender related programs

  • 1 to 2 years of experience in SGBV case management including providing psychosocial counseling for survivors of Gender Based Violence

  • Background and understanding of adolescent reproductive sexual health and previous experience working with adolescents on Sexual Reproductive Health issues

  • Clear understanding of gender, abuse of power, and issues surrounding violence against women and girls.

  • Ability to maintain confidentiality, medical ethics and respect for clients at all times.

  • Experience working with SGBV case files providing regular documentation preferred

  • Holds self and others to account to deliver on agreed goals and standards of behaviors

  • Demonstrates a high degree of professionalism/integrity

  • Very strong commitment to continuous learning.

Experience:

  • Minimum of one years’ work experience in community based programming, local government or work with NGOs or humanitarian agencies,

  • Other: Working knowledge of English, and Somali local language.

  • Computer literacy is required working knowledge of MS Word,

Working Environment / Conditions:

  • Work environment: Office-based with 80% frequent domestic travel to the IDP Camps within Baidoa

  • Travel: 20 % Office for report writing and preparing vouchers.

  • Kindly note: All academic certificates will be verified with the issuing academic institution.

CP & GBV Project Officer III (Baidoa)

VACANCY ADVERTISEMENT

For Somalia Residents/Nationals Only

CHILD PROTECTION & GBV OFFICER III-BAIDOA

Purpose of the Position:

In collaboration with the Child Protection and Education Coordinator and other members of the GAC funded CP/GBV project, the Project Officer will provide the day-to-day Management of all GBV cases and including the identification, documentation, developing case plans and follow up.

He/she will liaise directly with other service providers working within the IDPs and Host communities where the project is implemented and facilitate referrals to other service providers (health including Mental health, shelter, NFIs). Ensures that Survivor Centered Approach Guiding principles are maintained and enforced while working with survivors. Facilitate the setting up of information desk at the MCHs where adolescent and women of reproductive age can access sexual reproductive health information.

Major Responsibilities

  • Work with men, women, boys and girls community members and duty bearers are actively engaged to protect women and children from protection risks

  • Oversee case management (including follow up on referrals and action plans) and support services provided to GBV survivors.

  • Initiate planning for longer-term GBV prevention and response activities, including referral pathway and standard operating procedures.

  • Maintain, monitor and measure GBV project implementation and contribute to effective information management on GBV survivors

  • Closely work with the Child Protection Coordinator and ensure that staff implement and respect best-practice and international standards in GBV prevention and response;

  • Participate in the design of project activities, monitoring systems and capacity building activities for partners, community member and children.

  • Ensure systematic means by which children with GBV protection concerns can be identified (including unaccompanied and separated children), assessed and have their details documented in the ethics system.

  • Assist with general GBV program operations and field-based activities.

  • Submit quality reports as scheduled including but not limited to weekly, monthly, quarterly and annual reports

  • Work with Coordinator and Child protection Education Manager to develop evidence-based proposals and budgets that reflect urgent and emerging needs among children and women.

  • Actively protect children in every aspect of work and personal life, by preventing harm and reporting child abuse.

  • Provide psychosocial support, treatment and counseling for women and children with special needs; physically challenged, violated and leverage with GIK provisions such as wheel chairs and physiotherapy treatment.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Degree in Social work/Social sciences or equivalent from a credible institution

  • Minimum 1 year work experience in child protection or social work with a demonstrated focus on GBV program design and implementation.

  • Knowledge of community based child protection approaches, preferably including experience in participatory approaches (PRA/PLA) and child participation methodologies.

  • Basic familiarity with MS application packages (Word, Excel and database software) and willingness to develop further.

  • Good communication skills with fluency in written and spoken English and Somali.

  • Demonstrated experience and knowledge in organizing play and training activities for children and youth.

  • Strong self-starter, able to take initiative and adapt to changing circumstances and priorities.

  • Positive attitude towards community work with emphasis on the ability to learn from communities and support innovative approaches to problem solving.

  • Possession of a certificate of good conduct

Working Environment / Conditions:

  • Office-based with 80% frequent domestic travel to the IDP Camps within Baidoa

  • Travel: 20 % Office for report writing and preparing vouchers.

Kindly note: All academic certificates will be verified with the issuing academic institution.

Finance Officer FFP - (Somaliland)

VACANCY ADVERTISEMENT

For Somaliland Residents Only

Finance Officer II- Hargeisa.

Purpose of the position:

The position holder will contribute to the implementation of effective and accountable financial and asset control systems. With the assistance of the Finance and Support Service Manager, the position holder will implement planning, tracking and reporting mechanisms which contribute to effective and accountable programs. The incumbent will provide technical backstopping to program teams, promoting adherence to World Vision’s Field Finance Manual for a host of routine financial transactions. With the assistance of FSS Manager, the incumbent will promote awareness of Finance and Support Service Manual with staff members and implementing partners.

Key Responsibilities:

Contribute to the implementation of effective and accountable financial and asset control systems:

  • Contribute to the implementation of day-to-day activities for the finance department covering the entire region:

  • Track staff advances, providing regular updates to FSS Manager to ensure they are settled within 7-days;

  • Prepare payment for suppliers, including check issuance and payment through electronic banking mechanisms;

  • With support from FSS Manager, maintain accurate general ledger accounts, spearheading revisions and providing analysis as required;

  • Maintain sound and auditable filing system for all financial records;

  • Coordinate the compilation and processing of implementing partners financial documentation;

  • Coordinate the implementation of LDR with field teams, providing technical back-stopping and tracking submissions, following up with staff to ensure timely monthly implementation;

Promote awareness of World Vision finance policy and procedure to ensure accountable implementation of World Vision programs:

  • Provide continual technical back-stopping to programs teams of financial documentation for routine office activities:

  • Facilitate in capacity building of staff members on finance policies and procedures;

  • Provide technical back-stopping to implementing partners, providing on-the-job mentoring of World Vision finance requirements;

  • With support from FSS Manager, draft responses to queries from various external stakeholders regarding World Vision financial matters;

  • Analyze existing/new processes and procedures and advise Finance and Support Service Manager on means to improve current practice;

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Educational level required: Degree in Finance or Accounting;

  • Experience: 2/3 years of experience in related field;

  • Ability to articulate in written and spoken English fluently;

  • Ability to present financial data in a clear and coherent manner;

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field

  • Travel: 10% Domestic/international travel is required.

  • On call: Immediately

Kindly note: All academic certificates will be verified with the issuing academic institution.

All Interested and qualified candidates should log on to;

For detailed requirements and qualifications for the above jobs.

All applications shall be received by 22th April, 2019. Only shortlisted candidates will be contacted.

Project Coordinator FFP (Somaliland)

VACANCY ADVERTISEMENT

For Somaliland Residents Only

Project Coordinator – FFP (Hargeisa).

Purpose of the position:

Provide technical support and guidance to project teams and support partners during implementation, support capacity building of partner staff in commodities management and general programing and ensure that there is compliance to Donor and World Vision requirements /guidelines.

Key Responsibilities:

Coordination:

  • Liaise with district teams (Partners) where Food Assistance is being implemented to ensure smooth flow of activities.

  • Work closely with the other Relief and Development Agencies, Local Authorities and Government stakeholder in the District in ensuring that activities reach the appropriate target population.

  • Foster relations with other World Vision Programs in the district so as promote collaboration and sharing of resources.

Capacity building for Partner staff:

  • Facilitate the identification and implementing of appropriate training needs for Partner staff and to the local communities.

  • Supervise, facilitate, appraise and identify staff and partners’ training needs.

  • Induct partner project staff about the project(s) being implemented and WV policies.

  • Conduct and/or facilitate trainings to Community Implementation Committees, local community members among others about project objectives, sustainability methods etc.

Monitoring and reporting

  • Assist Project Manager and district teams to plan, implement, monitor and evaluate approved activities.

  • Compile and submit/share monitoring progress reports; including site progress reports, and other statistical/technical reports.

  • Participate in donor missions and visits by staff from the national office, Government and/or WFP.

  • Participate in periodic project reviews and reflection.

  • Initiate and /or participate in stakeholder networks and Government review meetings.

Reporting:

  • Prepare monthly donor reports; including the consolidated CP reports, consolidated distribution plans, the monthly narrative report and the MMRs; to be shared with the Commodities Officer for review on the scheduled dates.

  • Compile quarterly and end of project phase report and share with Project manager for reviewing.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Educational level required: A minimum Bachelor’s Degree in Community development, Developmental studies, Business Administration, Economics, Agriculture or any other related field.

  • Must demonstrate training in Commodities management, food security and commodities accountability.

  • Minimum 3 years of experience in similar position.

  • Working with partners and conducting capacity building and trainings

  • Using food data bases and commodities managements.

  • Very good communication skills.

  • Past experience working with WFP would be an added advantage.

  • Must be good at using statistical data to generate reports.

  • Good report writing skills.

Other:

  • Fluent in English, and local language;

  • Computer literacy.

  • Have good mathematical and analytical skills

  • Good understanding of sphere standards.

  • Proven experience in use of WFP’s SCOPE system will be an added advantage.

Working Environment / Conditions:

  • Work environment: Field based with close interaction with community volunteers and leaders

  • Travel: 100% Domestic travel is required

Kindly note: All academic certificates will be verified with the issuing academic institution.

All Interested and qualified candidates should log on to;

For detailed requirements and qualifications for the above jobs.

All applications shall be received by 22th April, 2019. Only shortlisted candidates will be contacted.

Project Assistant FFP (Somaliland)

VACANCY ADVERTISEMENT

For Somaliland Residents Only

Project Assistant: Commodities - Berbera.

Purpose of the position:

To assist the Project Officer in coordinating all Food Aid Programs in the area of operation in the district(s) and ensure compliance to Donor and World Vision requirements /guideline.

Key Responsibilities:

  1. Assist with the coordination of Food Aid programme implementation in the area of operation/region.

  2. Co-ordinate with other Relief and Development Agencies, donor engagement, Local Authorities and Government stakeholder in the region in ensuring that food security and development intervention strategies are targeted to the appropriate target population.

  3. Assist Project Officer, other Program Managers, Coordinators and district teams to plan, implement, monitor and evaluate approved activities as per programs design.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Educational level required: Diploma in Agricultural science, environmental science, Nutrition or related courses. Degree in these courses will be an added advantage.

  • Technical Training qualifications required: Nutrition, Community Development /Public Health

  • Professional technical skill desired: Excellent organizational, negotiation skills and strong interpersonal skills

  • Experience: Minimum ONE year work experience in Nutrition, Community Development or Public Health

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field

  • Travel: 50 % Domestic, with some international travel, as required.

Kindly note: All academic certificates will be verified with the issuing academic institution.

All Interested and qualified candidates should log on to;

For detailed requirements and qualifications for the above jobs.

All applications shall be received by 22th April, 2019. Only shortlisted candidates will be contacted.

Project Officer - Economic Development

VACANCY ADVERTISEMENT

For Somaliland Residents Only

Economic Development Officer I - Hargeisa.

Purpose of the Position

Ensure the successful implementation and monitoring of Economic Development/Empowerment interventions aimed at contributing to improved children wellbeing outcomes within the EFSP/FFP projects.

Work closely with farmer groups, village savings associations and relevant ministries to promote farming as a business, and facilitate entrepreneurship amongst project beneficiaries.

Key Responsibilities:

Project design, planning and implementation;

  • Ensure identification of local needs and resources

  • Contextualize/adopt design guidelines and utilize at the ADP/Project level

  • Ensure accurate and quality in PDDs based on the partnership approved ED PMs (Savings Groups, Business Facilitation and Local Value Chains Development, Micro-Finance)

  • Develop quality project Annual work plans with clear targets, budgets and 4D matrices

  • Mobilize Communities for project implementation

  • Provide field-level technical implementation leadership on ED

Monitoring, reporting and documentation;

  • Engage community leaders and partners in the planning of the monitoring activities in an appropriate manner

  • Develop monitoring plan with communities and partners agreeing on the required standards for monitoring, with support from the DME specialist

  • Build the capacity of communities and partners on monitoring including using Savings Groups MIS, MFI, BF, Agribusiness and/or LVCD data collection forms

  • Ensure monthly monitoring of indicators as per schedule developed together with communities and partners

Advocacy and Engagement and Networking;

  • Ensure that the key laws, polices, regulations and government service delivery standards in Economic Development/Empowerment are shared, interpreting and explained to communities

  • Effectively represent WVS in Economic Development/Empowerment stakeholder meetings at county and sub-county levels

  • Report on resource mobilization opportunities at county and sub-county level

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Educational requirements: Degree in Business Management/Agribusiness/ Agricultural Economics/Agricultural Marketing or related field

  • Experience: 2 years working experience in Economic Development/Agricultural Development/Agribusiness/Agro-finance projects at community level

  • Experience in partnerships including Agriculture, Ministries of Trade, Cooperatives, Planning, Social Services and churches

  • Have practical business knowledge with an emphasis on marketing and financial management

  • Having research, monitoring and evaluation skills is an added advantage

Kindly note: All academic certificates will be verified with the issuing academic institution.

All Interested and qualified candidates should log on to;

For detailed requirements and qualifications for the above jobs.

All applications shall be received by 22th April, 2019. Only shortlisted candidates will be contacted.

Project Officer-II, Nutrition, Godob-Jiraan

VACANCY ADVERTISEMENT

Project Officer-II, Nutrition, Godod-Jiran.

Purpose of the position:

To implement nutrition program through the establishment of OTP, SC and SFP programs. The position is responsible for all aspects of implementation of nutrition programming, this person will ensure facilitation of smooth, capacity building of staff and local partners. The Nutrition officer plays an active role in assessments. The Nutrition officer will work closely with Health team and ensure integration.

Major Responsibilities

Budget Management

  • Nutrition Project activities implemented in alignment with financial and administrative procedures.

  • Monthly review and alignment of Activities against the Budget in the excel template

  • Justification for all expenditures and ensuring they are aligned to the budget

  • Proper procurement procedures for all procurements

  • Monthly T Listings review for the project and explain the variance of the budget

  • Monthly cash projections for the district .

Project Design implementation and monitoring

  • Procedures for the supervision of emergency nutrition interventions that address management and prevention of malnutrition are established.

  • Standards/protocols for IMAM nutrition interventions are operationalized in the project area

  • PDHearth capacity building and implementation supervision in the project area

  • Create strong referral linkages between IMAM and livelihoods

  • Oversee all Monitoring and mentorships for staff in the project area

  • Ensure the project targets are met through reviews and focused implementation

  • Prepare monthly and quarterly reports.

Communications, documentations and Lessons Learnt

  • Coordinate all communications with in the district and innovative structures set by the project

  • Develop quarterly most significant change stories for project attachments

  • Develop and implement a research agenda that includes papers to publish about the innovations like Mother Led MUAC.

  • Deliberately position the dissemination internally and externally.

Staff, community and CBO Capacity Building

  • Build the capacity of MoH Staff seconded and non-seconded.

  • Offer capacity building to community based structures including the CHWs

  • On job training and supportive supervision to the CHWs

  • Clear capacity gap analysis matrix for staff and managers developed.

  • Work on filling in the Gaps.

Qualifications: Education/Knowledge/Technical Skills and Experience/Other Attributes;

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Degree in Food and Nutrition Sciences, Public Health, Family or Community medicine and Nursing.

  • At least 2 years of experience with INGO in project design, implementation, monitoring and evaluation in a complex humanitarian context.

  • Knowledgeable of MS Word, Excel, Power Point etc.

  • Ability to Monitor and evaluate projects including documentation and research will be an added advantage.

  • Excellent verbal and written communication skills, experience in writing proposals, project documentation, reporting, program information for donors and the World Vision/partnership.

  • Familiarity with grant compliance and procedures of key donors in health including HIV/AIDS as well as SPHERE Standards and Good Enough Guide.

  • Capacity to provide solid leadership and decision-making skills for efficient and effective project implementation.

  • Ability to work with different partners, local authorities, local organizations and NGOs, to develop and maintain positive relationships

  • Strong inter-personal skills, and proven team-player

  • Able to solve complex problems and to exercise independent judgment

Kindly note: All academic certificates will be verified with the issuing academic institution.

All applications shall be received by 20th April, 2019. Only shortlisted candidates will be contacted.

Note: This position is contingent upon securing for an expected grant-funding.

Response Programmes Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.