The Democratic Republic of Timor-Leste (also known as East Timor), lies 640 km north-west of Australia and covers the eastern portion of the island of Timor. Timor-Leste was a Portuguese colony from the early 16th century until 1975, and was then occupied by Indonesia from 1976. On 30 August 1999, the people of Timor-Leste voted overwhelmingly to become an independent nation.
World Vision Timor-Leste (WVTL) began its first project in 1995 in Aileu District. After the referendum and an emergency period, World Vision opened its Dili office in September 1999. Since then, WVTL has implemented a range of community-based programs and currently works in Bobonaro, Aileu, Baucau and Dili.
*Position location to be determined by home country of successful candidae in a jurisdiction (US state or country) where WVI is registered to operate.
PURPOSE OF POSITION:
Represents and provides strategic global leadership to build World Vision (WV)’s influence, advocacy, partnerships and reputation externally for increased impact. Ensures WV is represented by subject matter experts in key forums and participates in selected networks, associations, and boards as appropriate. Actively positions WV as a NGO of choice with global 2030 Agenda platform, potential and key partners, businesses, donors and other stakeholders. Oversees and coordinates closely with Support Offices’ sector team engagement and partners and other Global Centre teams. Work with and support World Vision’s global ministries and Global Capitals.
Set Strategic Priorities:
In collaboration with Advocacy/External Engagement (A&EE), Disaster Management EE&RD, and Public Engagement ,develops and successfully achieves external engagement strategy for sector.
Maintain oversight of (and coordinate where needed) WV’s sectoral external engagement activities.
Strengthen and expand strategic partnerships (with particular focus on the Sustainable Development Goals and child protection in humanitarian contexts at global level including multi-stakeholder partnerships, UN partnerships, multinational corporates and especially faith actors.
Lead and coordinate efforts by WV to attain technical and strategic recognition and thought leadership position within the global worldwide sector.
Identify shared objectives and initiatives with Global Capitals.
Ensure alignment with A&EE and DM EE&RD (including on global policy positions), and GAM and Public Engagement (on resource development).
Provide management support and advice for global policy agenda / global moment / campaign as per the Partnership strategy.
With Director/Innovation, ensure WV’s technical resources and standards align with and/or exceed industry norms.
Benchmark capabilities and deliverables, process and systems in CPP programme against market leaders, and build towards best of class.
Identify key external influencers and networks to promote and inform future programme direction.
Dynamic and relevant external engagement strategy for the sector.
All sector staff engage in key relationships with external agencies as required by WV’s strategic priorities and advocacy, revenue and other goals.
Key leaders and institutions as required by the strategic priorities and policy objectives of WV influenced to maximize child well-being.
Reputation of WV amongst external stakeholders enhanced; with WV recognized as a technical leader in child protection.
WV entities become a lot more outward oriented and collaborators.
WV’s understanding of faith as an integral component of child protection is reflected in WV’s positioning and external collaborations; and WV is recognized as a leader in this area.
Provide authoritative representation, technical, and policy advice to World Vision’s sector community of practice in order to enrich our understanding and external engagement in sector.
Identify and build capacity of subject matter experts to represent sector externally.
Ensure external representations by subject matter experts reflect WV’s integrated understanding of development and child well-being and faith identity.
Communities of practice become a lot more connected with external experts and institutions.
WV experts represent World Vision’s work in external forums and platforms.
WV is recognized as a “first in class” organization in the global child protection/ending violence against children community.
Provide Global Stewardship:
Support the global resource development strategy providing expertize, and actively.
Donors increasingly select WV’s work for funding and impact positioning WV as a NGO of choice with key donors and stakeholders.
Bring to bear evidence of World Vision’s contribution to Child Well-Being (CWB) in child protection in external relations for advocacy, donor relations and building WV’s reputation.
Donor prepositioning is developed for National Office (NO) and Support Office (SO) entities.
Increased influence for donor policies contributing to the child well-being, especially the most vulnerable.
Ensure appropriate use of evidence of results from WV’s work with relevant external stakeholders.
Strategic influential communication of WV’s impact, reach, evidence, and ongoing learning in child protection with important stakeholders.
Promote WV Way:
Serve as relationship manager and cultivate specific partnerships with all multi-lateral agencies and work closely with WV A&EE and DM EE&RD (especially global capitals) team to realize WV’s sector strategy.
Provide management support and advice for global policy agenda / global mobilization/ advocacy campaign as per the Partnership strategy.
Oversees and coordinates closely with Support Offices’ sector team engagement and partners.
WV’s policy positions are well informed of the external landscape and internal programming experience from the sector perspective.
WV’s policy positions represented accurately in relation with external stakeholders.
Relationship development and management of key global platforms and partners in the sector.
Ensure alignment with A&EE, DM EE&RD, GAM, and Public Engagement (Comms).
Support global campaign and other A&EE global ministries.
Ensure that external engagement tools and processes (as developed by A&EE) are integrated into sector practice.
Support Partnership Strategy strategic imperative on partnering and collaboration.
Represents WV in selected networks, associations, and boards as appropriate, to ensure WV is at the forefront of the global sector debate.
Identify key networks and associations such as [xxx] and seek WV representation and participation.
Keep abreast of latest developments and innovations in the broader sector that is relevant to WV and share them internally.
World Vision is represented well in key external forums participates in networks, working groups, coalitions and formal partnership as appropriate.
World Vision staff are well supported in their external engagement efforts.
KNOWLEDGE, SKILLS & ABILITIES:
Bachelor’s Degree in Communications, Marketing or International Development.
Excellent facilitation, negotiation and collaboration skills.
Proven skills and experience in external engagement that contributes to change in policy and practice and builds s industry reputation.
10 years’ work experience with an International Development Organisation, Corporation or Government in the field of external relations, communications and or policy influencing.
Experience of working in partnership with International Development Organisations through networks, coalitions and partnerships on policy themes related to sector.
Experience in working with faith actors and on faith related issues.
Preferred Skills, Knowledge and Experience:
The position requires ability and willingness to travel domestically and internationally up to 30% of the time.
PURPOSE OF POSITION:
WVTL is a grant funded office and the purpose of this position is to provide overall leadership and management of the Program Quality Department. This includes:
Leadership in acquiring resources (grants and private funds) and ensuring that grant opportunities align with WVTL strategy.
Leadership of technical sector teams (Health, Agriculture & Livelihoods, Gender and Child Protection) whereby projects contribute to a portfolio of programming aligned with strategic objectives. This position will ensure that all projects and programs achieve the greatest impact on the well-being of children. This will also help WV and its partners in Timor Leste to achieve their objectives so that World Vision is seen as a partner of choice for Support Offices and Donor Agencies. The Program Quality Manager is a member of the WV Timor Leste Senior Management Team and plays a central role in the design and implementation of country strategy and business planning. As a member of the Senior Management Team, the position holder will work closely with National Director, Operations, and Finance to review strategic intent and grant priorities.
Strategy, Planning, and Alignment:
Provide leadership in the development strategy and key technical sector priorities for WVTL, including input intothe national annual business plan, and development of annual implementation plans for the Program Quality team.
Oversee all programmatic aspects of WVTL’s transition from Country Office to National Office and ensure it is aligned to the WVI and regional strategies. This may include filtering and managing the introduction of new partnership initiatives/tools to the TL context, using a disciplined change management process.
Support WVTL team to ensure National, Provincial and District situation analysis data is available and updated on a regular basis.
Ensure alignment of WVTL with WVI strategic goals and priorities. This includes leadership on the development, implementation and evaluation of technical approaches and technical programs.
Accountability and Evidence-Based Programs:
Manage and ensure that all WVTL’s interventions have a strong evidence base and that all activities are in line with WV partnership and humanitarian industry global standards (e.g. LEAP, Technical Approaches, Technical Programs, etc.).
Continue to advocate for WVTL Program Quality and Effectiveness standards both internally and externally, and ensure that WVI standards are met.
Lead the development of the WVTL Child Well Being Report.
Lead the coordination and review of major program quality documents including report writing and ensure documents meet donor and international best practice quality standards.
Maintain a good understanding of poverty and development in Timor Leste; strengthen the technical team to seek emerging successes, learning of best practices and building relationships to reinforce WV’s vision, mission, and core values.
Technically coordinate sector and Programme Quality support; produce good documentation and well-coordinated reporting system; and share lesson learned among WVTL staff and program stakeholders. Support the technical teams to analyze, summarize and produce Donor reports of good quality.
Assure proper integration and team synergy between Programme Quality team. Learning and Evidence Team, Operations Team.
Communicate and share data and information with WVTL management team so that data can be used to show best practice to others and support in decision making.
Provide leadership in managing the grant acquisition team – including grant pipeline tracking and assessment of opportunities (go/no-go decisions).
Gather intelligence on grant opportunities and develop relationships with counterparts in Support Offices, the Regional Office, and local stakeholders (eg. UN agencies, multi-lateral institutions, and embassies).
Work together with the Operations and Finance Department to ensure budgets are competitively costed within donor requirements.
Support ND with funding negotiations with Support Offices and other donors by providing all relevant technical information and serving as liaison to some of the conversation with SOs and Donors.
Serve as the key liaison point for major donor engagement queries originating from Support Offices.
Act as the primary liaison for WSI’s relationships with Support Offices with relation to all projects. Ensure effective collaboration and regular communication with Support Offices and coordinate major donor visits to WVSI project sites.
Support the Program Quality technical team to build relationships with technical working groups to ensure better alignment with donor priorities and funding opportunities.
Work closely with the National Director, continue to update/revise supporter engagement strategy and practices to adapt to changing context.
Build capacity of direct report staff, Project Managers and AP Managers through coaching, honest and timely feedback, and field monitoring.
Promote action learning in the Program Quality team through regular quarterly meetings.
Provide technical support to the Operations and AP teams to build capacity in proposal and report writing.
Oversee the development of appropriate capacity building resources for the sector related national, provincial and project level staff.
In coordination with People and Culture department, develop workforce plan to ensure the Program Quality department has the right number of staff and technical skill to meet the organizational demands.
Ensure all direct report staff, Project Managers and AP Managers are equipped to coach their team members with honest, respectful and timely feedback.
Networking and Coordination:
Actively network, build relationships, and strengthen reputation and positioning of World Vision with key donors present in Timor Leste as well as World Vision Support Offices through regular meetings and other engagement activities.
Act as the primary liaison for WVTL’s relationships with Support Offices and Donors with relation to all grant projects. Ensure effective collaboration and regular communication with them.
Ensure proper coordination exists between departments within WVTL, including good coordination within the Program Quality department.
Ensure critical information flows fluidly and timely between National, Provincial, and District levels. Share critical information from the Global Center, Regional Office, and National Office.
Assist the technical teams to be able to contribute to review or development of Government of TL national policies.
Develop mutually supportive relationships with other departments and staff in WVTL and actively work with them in order to facilitate effective management, administration and good teamwork culture.
Represent WVTL on Program Quality related matters to other NGOs and branches of the Government of TL.
Participate in relevant regional and international networks, working groups, workshops, and meetings. Contribute in those forums with WVTL’s experiences, perspectives, learnings, and best practices.
Management and Leadership:
Facilitate a supportive environment for spiritual formation of staff, and the internalization of WV’s Vision, Mission and Core Values.
Manage all direct report staff, including: staff recruitment, orientation, ongoing management support, quarterly coaching, annual performance planning and appraisal.
Spend at least 20% of time in the field to visit APs, projects, communities and target villages. Engage in regular interaction with children, women and men who are the primary stakeholders of WV’s transformational development ministry.
As a member of WVTL’s Management Team, participate and positively contribute to wider organizational decisions and policies. Attend and contribute to the Management Team meetings, and represent the Management Team in other forums and venues in WVTL.
Meet with the National Director regularly for support and updates, and for quarterly coaching and annual performance appraisal reviews. Plan and seek support for continued personal, professional and spiritual development. Undertake other duties as reasonably assigned by the National Director.
In times of emergency, provide technical support to disaster responses as directed by line management.
KNOWLEDGE, SKILLS & ABILITIES:
5-7 years’ of managerial experience in transformational development, emergency response and project management in a complex international organization.
5- 7 years’ experience in successful proposal writing, funding acquisition, and donor relations.
At least 5 years’ experience in program or project design, and report writing.
Excellent written and oral English communication skills.
Knowledge of program development and design, resource acquisition, major donors and multi-laterals and donor relations.
Strong planning, organizational and management skills and ability to prioritize and handle multiple tasks.
Demonstrated ability to work with autonomy, whilst working within a team to deliver high quality team products.
Strong relational skills, especially in a cross-cultural environment.
Bachelor’s Degree in Development Studies, Business Administration, a technical field (e.g. Public Health, Economic Development, WASH) or related field.
Master’s Degree in social field/international development or related field
Good understanding of child-focused development and community development.
Proven track record of effective contribution in senior leadership groups.