Job Opportunities with World Vision Vietnam

Currently, World Vision Vietnam has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 200,000 children directly benefit from World Vision Vietnam's programmes, which currently operate in 14 provinces and cities throughout the country. 

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National Director, World Vision Vietnam

*Please submit your CV in English.

PURPOSE OF POSITION:

World Vision (WVV) started working in Vietnam with emergency relief assistance in 1988 and opened an office in Hanoi in 1990. Since then, WV has implemented many relief and development programmes, partnering with Vietnamese government and other non-governmental organizations and communities.

WV Vietnam (WVV) works for the well-being of children, especially most vulnerable children and their protection. Every year, about 2.5 million children and adults benefit from WV Vietnam’s programmes, which are in 18 provinces and cities throughout Vietnam.

To achieve the strategic goal towards a sustained well-being of children, especially the most vulnerable children within this current context of Vietnam, WVV pursues four strategic objectives:

  • Reduce malnutrition for children under-5 through integrated approaches.

  • Protect children from all forms of abuse, exploitation and injury.

  • Strengthen household livelihoods to sustain Child Well Being (CWB).

To ensure that all the organization’s activities systematically contribute to the achievement of the above three strategic objectives, WV Vietnam ensures that their work reflects three fundamental elements of being Christian, Child focused and Community empowerment; and their efforts move towards “tackling root causes of poverty,” “empowerment,” “multiple ministries emphasis,” and funding driven by “ministry priorities.”

The National Director will lead the strategy and implementation of World Vision’s work in Vietnam, with the purpose of achieving sustained improvements in child well-being. To accomplish this, the National Director will build strong relationships with external partners, while developing deep leadership capacity within the organisation. The National Director will adhere to all relevant policies and standards, including program performance and financial accountability. Critically, the National Director will embody the values of World Vision, while contributing to the mission and vision of World Vision International.

MAJOR RESPONSIBILITIES:

1. Leadership Development

  • Build a strong executive team, providing strategic guidance and building management capacity, synergy and depth of leadership within WV Vietnam through regular and ad hoc meetings (group and one-on-one).

  • Facilitate the development of effective teams at Area Program (AP), and national office levels, providing an environment where different teams can share experiences and best practices in a way that enhances the quality of work of WV in Vietnam.

  • Review and approve WV Vietnam succession plan; ensure that proper capacity is in place and succession plan is updated and executed.

World Vision Relationships:

  • Ensure that productive and effective relationships are maintained with the WVI Regional Office, Partnership Office, and Support Office entities.

Staff Capacity and Performance:

  • Champion the professional and personal development of all staff to ensure that WV Vision and Mission are implemented and ensuring local leadership emerges.

  • Oversee the development and implementation of a leadership development plan that ensures the active recruitment and capacity building of qualified candidates with executive management potential.

Governance:

  • Appropriately develop national governance through active engagement with the Advisory Board and nurturing working relationships that will enhance their growth and development to become a recognized Advisory Board by Vision Fund International, (when appropriate given the context).

  • Ensure oversight and effectiveness of Micro Finance Programme in Vietnam, by serving as the Chairman of the Advisory Board, recruiting new members, ensuring board development, convening regular meetings, coordinating with the Regional Microfinance Director, and promoting programme integration.

2. Spiritual Leadership

Demonstrating Christ-centred life and work:

  • Model a high Standard of personal Christian leadership, maturity and integrity through lifestyle and work relationships, and provide spiritual guidance to staff on the Vision, Mission and Core Values of WV.

  • Ensure that national leadership is capable of maintaining WVI’s identity and calling while respecting the laws and context and is able to appropriately and sensitively support WVI’s commitments.

Ensure spiritual formation for staff recognizing the restricted context:

  • Ensure that the office has a high quality Faith & Development strategy and operational plan that is appropriate for country context.

  • Participate and lead regular devotional meetings.

Understanding World Vision’s Mission and Operations:

  • Uphold, promote, follow and apply the WV Core Values, Mission Statement and Covenant of Partnership in all aspects of WV’s ministry.

  • Contribute resources to the WV Partnership, including where relevant: ideas, input and learning from WV Vietnam’s ministry and organizational learning and practice, development of national staff to enhance the international policies, practices, activities and programs of the WV Partnership.

3. Strategy and Performance Management

Operating Plan and Long and Short-Term Targets:

  • Ensure that WVV’s national strategy and business plan are aligned with Regional and Partnership strategic priorities (Our Promise), and the technical programs are in compliance to the partnership standards.

  • Ensure that each of the main departments has measurable ways for contributing to the accomplishment of the national strategy. Monitor progress against indicators.

  • Implement the national strategy, annual business plan, and budgets to ensure that they are in accordance with WV Core Values, Mission Statement and relevant WV policies and protocol.

  • Develop and maintain an effective resource development strategy which includes grants, sponsorship, and private funding. And ensuring these funds are effectively managed.

  • Ensure that WV Vietnam functions in a complementary, cohesive manner where the principles of interdependence and twin citizenship guide the contribution made to the Partnership and the use of resources drawn from the Partnership.

Individual Performance Management:

  • Ensure that there are appropriate accountability and performance management standards to encourage individual growth and increased team effectiveness.

  • Lead the senior management team in a way that facilitate a high performance culture, open trustworthy relationships and integrity. Promote a culture of learning and development, employee engagement and good stewardship of human capital in the office.

  • Ensure implementation and compliance to Regional and Partnership Performance Management Standards and Principles, while seeking to implement Performance Management guidelines on reasonable level. Champion the leadership team in the proper implementation of Performance Evaluations on regular basis for the whole organization.

  • Support initiatives for staff care and well-being, both for international and local staff.

Achieving quality results and service:

  • Direct, manage and develop staff including: hiring, orientation, training and evaluation to ensure ministry impacts of the highest, cost effective quality, accountability and integrity.

  • Develop and maintain capacity to respond promptly to all Category I and II emergency relief responses.

  • Donor Experience and Resource Acquisition: Provide leadership, strategic direction and support to the team for developing and implementing excellent donor experience and acquisition of ministry funds. Identify new opportunities and forge alliances that lead to optimization of all resources.

  • Advocate and establish open communication and cooperation with marketing and other internal entities to achieve satisfaction and successful outcomes in the development, implementation, and execution of plans.

  • Exercise discernment and judgment in capturing trends, donor behavior, and feedback, ensuring that necessary tracking systems are in place to provide qualitative and quantitative information to Marketing and executive management leadership.

4. Building Collaborative Relationships

External Relationships:

  • Represent WV to government, ensuring WV’s continued registration, good standing adherence to the laws and policies of Vietnam and renewal and fulfilment of joint protocols and agreements. Ensure that these are in line with WV’s Vision, Mission, and Core Values.

  • As custodian of WV’s ministry and presence in Vietnam, and as the delegated legal representative of WVI in Vietnam, maintain responsibility for WV’s resources, assets and the best interests of WV in Vietnam.

  • Develop effective working relationships with international NGOs, local NGOs, UN Agencies, donors, and churches. Actively participate in relevant forums and working groups.

  • Serve as a spokesperson for WV with local and international media.

  • Ensure a productive and effective relationship is maintained with the Regional Leader, the Senior Director Operations and Regional Directors.

  • Make and maintain relationships with partners to facilitate funding for WV Vietnam, and involvement of corporations and foundations. Comfortably interact with major donors in social and recreational situations.

Implementation Effectiveness:

  • Technical / Sectoral oversight.

  • Ensure the highest technical standards in strategic focal areas to achieve ministry objectives in health and nutrition , child protection, sustainable livelihoods humanitarian emergency affairs and most vulnerable children.

  • Ensure the effectiveness of Operations, Program Quality Support & Resource Development, People and Culture, Finance, IT, Supply Chain Management, Administration, External Relations and Advocacy, Security/ERM, Strategy development and Public Engagement .

  • Ensure implementation of audit recommendations.

  • Ensure the development and maintenance of information architecture that supports the clear and effective communication of information and sharing of strategic ideas.

Practising gender and cultural diversity:

  • Ensure gender and ethnic diversity at all levels according to relevant policies and guidelines.

Practising innovation and change:

  • Adapt easily to frequent change, to varied working conditions and requirements, and to diverse individuals and groups. Respond to change with a positive attitude and a willingness to learn or figure out new ways to accomplish work activities and objectives. View situations from different perspectives and challenge fundamental assumptions about accepted ways of doing things. Understand the potential of short- or long-term benefits resulting from change.

  • Visit projects frequently to encourage, advise, build relationships, evaluate and inspect WV funded projects.

  • Ensure that staff security, child protection, risk managements and stress and trauma management protocols and procedures are developed and monitored.

KNOWLEDGE, SKILLS & ABILITIES:

  • At least 10 years of experience leading humanitarian assistance and development programs.

  • Experience leading large organizations in dynamic operating environments.

  • Exemplary ability to develop effective working relationships in the Vietnam context.

  • Highest standards of written and verbal communication.

  • Ability to represent WV with a variety of stakeholders – from community members to senior government officials.

  • Expertise in raising funds across a variety of donors, including governments, foundations, corporations, and other private donors.

  • Master's degree or equivalent experience in international development related field.

  • Fluent financial management skills.

  • Knowledge and/or previous experience working in a restricted environment.

  • English fluency, Vietnamese preferred.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25 % of the time.

  • Physically fit to work and travel in Vietnam where basic infrastructure (roads and electricity) is lacking in many places and road safety is a high concern.

  • Vietnam is one of the most disaster prone countires in the world.

WVV Comunications officer

WORK CONTEXT / BACKGROUND:

World Vision (WV) is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. WV serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WV Vietnam has an annual operating budget of more than USD 19M (FY20). WV Vietnam employs roughly 400 staff, of which 99% are Vietnamese nationals.

In FY21, WV Vietnam has 37 long-term Area Programs (APs) and at least 8 active Special Projects to address the macro and micro causes of poverty while strengthening community participation, ownership and sustainability. Each Support Office (funding APs) and donors (funding Special Projects) has their own resource requirements for stories of children and communities which are to be used for marketing, fundraising and advocacy purposes. The Communications Officer will support the Communications team in tending to these requests and re-purposing content for appropriate targeted audience.

WV Vietnam also has a variety of external communication channels including website, social media, and press engagement to publicize its contribution to Vietnamese childrens well-being and thus strengthen WV Vietnams image and credibility to Vietnamese audiences. The Communications Officer is expected to develop contents in a variety of formats (written, visual, audio-visual) as per the Communications & Public Engagement Managers assignments.

WV Vietnams Communications team is highly regarded by Regional Communications for its heavy integration into core functions within the organization, co-leading on most initiatives of Child Protection, Advocacy, Grant Acquisition & Management (GAM), Sponsorship, and Operations. The Communications Officer will have the opportunity to learn about these functions in order to make strategic and meaningful contributions to the joint initiatives.

When needed, the Communications Officer provides support to other Communications team members in emergency communication; communication training for children, communities and non-communications staff; internal communications; and donor visits as per the Communications & Public Engagement Managers assignments.

PURPOSE OF POSITION:

To raise internal and external awareness of World Vision’s work in Vietnam by supporting the Communications & Public Engagement Manager in these core functions:

  1. Creative Content: Assist Communications & Public Engagement Manager in developing and, if necessary, design materials that showcase WV Vietnam’s intervention, achievements and impact, including Annual Review, Program Profiles, Policy Briefs, Fact Sheets along with other written, visual, and audio-visual resources that accommodate the work of GAM, Advocacy, Sponsorship and Operations. Provide feedback and input on visual aspects for materials produced by other non-communications teams.

    Write fact- and evidence-based human interest and child-focused stories from WV Vietnam’s working areas to share with Support Offices, donors, media partners, and relevant internal and external audiences. Uphold Safeguarding Policy when carrying out communications-related tasks, and advocate for consistent compliance by other functions and teams.

  2. Public Engagement: Provide assistance in the implementation of Communications team’s own and joint initiatives to increase the engagement of targeted audiences. This includes, but is not limited to, following up with concerned functions and teams to keep up with the initiatives’ timelines.

    Support Communications team in maintaining the operation of WV Vietnam’s owned channels (website and social media pages).

  3. HEA (Humanitarian & Emergency Affairs) Communication: Curate communication assets from disaster-stricken APs and Special Projects and use them in HEA-related contents.

  4. Corporate Communication: Provide assistance in the development of Internal Communication products, including consolidation of information from program teams, writing scripts, and other tasks as assigned by the Communications & Public Engagement Manager.

KEY RESPONSIBILITIES:

Creative Content (50%)

  • Informative and decent-looking communication products are developed and fed into WV Vietnam’s engagement with Support Offices, donors, media partners, and other internal and external audiences.

  • Compelling and inspiring human interest and child-focused stories are written as testimonies of WV Vietnam’s work and impact in country.

Public Engagement (20%)

  • Communication resources are produced and delivered, contributing to national public engagement initiatives and/or global movements.

  • WV Vietnam’s owned channels is kept up-to-date with the organization’s updates, highlights and impact evidence.

HEA Communication (15%)

  • Communication assets are curated for usage at National Office and sharing with concerned Support Office.

  • HEA-related content is created to support efforts in documentation, resource acquisition and reporting.

Corporate Communication (10%)

  • Internal communication is innovative, concise, equally representing WV Vietnam’s working areas and delivered regularly.

Other (5%)

  • As assigned by the Communications & Public Engagement Manager

Education

  • Bachelor’s degree

  • Degree in public relations, journalism, communication or equivalent

  • Social and economic development studies

Knowledge & Skills

  • Fluent in oral communication and written skills in Vietnamese and English

  • Working independently and as an active team player

  • Strong interpersonal skills with ability to interact effectively with a wide range of internal and external contacts.

  • Familiarity with or knowledge about development in rural context

Experience

  • At least one year of experience in communications or media-related field

  • Experience working in development context, a fast-paced, multi-cultural working environment

Work Environment

  • Work with various stakeholders: Support Offices; foreign visitors; staff of APs, Special Projects and other functions; community people and children.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Please send us your CV if you are interested in this position. Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Director, IT Enterprise Project Management Office (EPMO)

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Director, EPMO Director is responsible for operations of the Enterprise Project Management Office (EPMO), improving the overall maturity of IT Project Portfolio management across the organization, and tracking and reporting. S/he is responsible for managing a team of program and project managers, supporting and enabling the organization’s global, cross-functional initiatives. The Director, EPMO ensures that the work of the EPMO adds value, is relevant to the strategy of the organization, and meets the goals set by executive management.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Develops the tactical components and strategies to achieve goals at an enterprise level.

  • Manages the development and implementation of IT initiatives to support business strategy.

  • Ensures that all programs and projects managed by PMO follow standards: workplan, budget, project organization and governance structure, communication, change management, performance management.

  • Stays current on industry trends in the development of enterprise planning tools that support agile, waterfall, and hybrid methodologies.

Change Management:

  • Articulates change.

  • Is active and visible throughout the change process.

  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change.

  • Identifies and removes obstacles to change.

Governance:

  • Oversees the administration of the Enterprise Project and Portfolio Management (PPM) Tool (Smartsheet).

  • Ensures consistent portfolio and project reporting and tracking across all stakeholders.

  • Builds and maintains relationships with cross-functional peers and Senior Leadership, to deliver high quality products that satisfy internal and external customer expectations.

  • Partners with IT Strategic Planning and Business Relationship Management for vetting of new pipeline opportunities.

  • Partners with the functional business and technology leaders on the implementation of program and project management processes, methods, techniques, tools, guidelines, and standards.

  • Leads or participates in a customer advisory board to manage IT services demand.

  • Communicates client’s needs and priorities and provides feedback on pricing and investment.

Architecture:

  • Provides input to technology planning within multiple functional areas.

  • Implements solutions consistent with current and future architecture.

Process Improvements:

  • Manages the improvement processes that impact customer satisfaction and relationships.

  • Owns the designated processes and is accountable for ensuring that established processes are followed.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Directs the development and implementation of technology solutions required to increase business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Monitors ePMO and project team resource capacity and acts as the escalation point for constraints.

  • Lead and mentor a team of globally-dispersed Project Managers responsible for Enterprise-Level projects over 8 Business and Technology portfolios.

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • BS/BA degree in technical/information science or a related field.

  • 10+ years project management experience overseeing technology projects; 5 years should reflect direct management experience with increasing levels of management responsibilities.

  • 5+ years experience managing a group of Project Managers or Scrum Masters.

  • Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches.

  • Knowledge of resource management tools.

  • At least 3+ Smartsheet administration/management experience (Control Center experience a plus).

  • Candidates must have strong leadership and interpersonal skills and enjoy working in a dynamic, often remote-based environment.

  • Experience leading ePMO is preferred along with the skills to effectively manage a midsize team of project managers, and execute plans with focus on quality.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • PMP and CSM certifications.

  • Effective in written and verbal communication in English.

WVV Procurement Officer (1 year contract)

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 36 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Starting from FY14 WVV is mandated to implement the Strategic Sourcing Project, which is led by the Administration and Procurement Unit. The Unit facilitates the procurement of ministry materials as required by the APs/projects as well as the representative office in Hanoi.

PURPOSE OF POSITION:

The position coordinates and monitors the implementation of Supply Chain Management (SCM) key focus areas and Regional/Global initiatives in Strategic Sourcing and Supplier Management; analyzing and interpreting trends and observations for management action; and engagement with relevant National Office staff and other stakeholders.

The responsibility also includes managing the procurement process: developing and executing contractual agreements with suppliers through positive relations with supplier network, effective negotiations and management of contracts.

KEY RESPONSIBILITIES:

Planning (10%)

  • Advise and seek approval of internal customers of modifications from original requests.

  • Facilitates across all parties the timely resolution of issues that could impact meeting the needs of the requestor and communities.

  • Identify alternative supply sources for materials / services not under contract

  • Work with Logistics to ensure safe delivery and receipt of ordered materials

  • Resolve conflicts with deliveries and suppliers

Strategic Sourcing (25%)

  • Execute the Market Assessment and Supplier Pre-Qualification process as per the set guidelines based on the set guidelines for the assigned categories.

  • Manage the RFQ/RFP Process including baselines & price survey methodologies as per the approved framework for the assigned categories.

  • Lead negotiations for the assigned Categories.

  • Supervise the Sourcing events Filed Offices and Assistance work relating to sourcing.

  • Preparation of Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision making process.

  • Facilitate Purchasing Committee meetings and ensure that proper documentation is maintained.

Supplier Contract and Relationship Management (10%)

  • Accurately complete the master data management form (or contract/supplier register)

  • Monitor and complete contract close-out, renewal or retender, as appropriate for the assigned commodities.

  • Ensure that contractual conditions and performance indicators are understood by the suppliers.

  • Identify & resolve or escalate contract-related issues both internally and externally.

  • Analyze supplier performance based on customer feedback information & other sources and coordinate with supplier for improvement

Procurement Execution (20%)

  • Receive incoming Purchase Requisitions (Pending Buyer Action), verify specifications are clear, conduct sourcing event if required items are not already on contract, update the PR with actual supplier record and release PR for approval.

  • Follow Procurement Polices and guidelines in Supplier Award decisions under the applicable threshold.

  • Manage PO Change requests coordinating with Requesters, Budget Owners and Suppliers

  • Consolidates all required documentation for presentation to Finance for timely supplier payment for materials and services delivered

Data Management, Analysis and Reporting (5%)

  • Collect and analyze organization-wide data to support decision-making

  • Provide support in the design of the business metrics to monitor SCM performance and alerting management when the performance trigger is violated

  • Conduct spend analysis to support strategic sourcing activities, and Supplier Relationship Management

  • Prepare summary report of supplier bid responses for Procurement Committee award decision meetings

  • Track and analyze procurement performance and savings against established target levels

Process, Procedure and Policy (10%)

  • Conduct all procurement related tasks as per the approved procurement policies, processes and guidelines.

  • Advise management regarding any challenge / risks / impractical guidelines.

  • Collect customer feedback relating to the policies, processes and guidelines, and report to NO Management for improvements or change.

  • Review with Partners / Sub-Grantees, their SCM Policies, procedures etc. to identify any gaps, document them under assessment reports, and capture under capacity building plans

Systems Development and Implementation (5%)

  • Collect and collate useful data which can be used to improve the general systems established and communicate this information to immediate Supervisor

Control and Compliance (10%)

  • Conduct supplier pre-qualification for all new-suppliers and maintain records.

  • Participate in development of risk identification & assessment tools, registers and other tools and assessing SCM and contractual risks for procurements of goods, works or services.

  • Maintain proper filing and record keeping as per the guidelines set by the management.

  • Coordinate with Requesters to close out open POs in a timely manner.

  • Implementation of agreed audit recommendations in the procurement process as per the guidance given by the Head of Department.

  • Participate in process to Review Partners / Sub-Grantees, internal control system in the procurement process to identify any gaps, document them under assessment reports, and capture under capacity building plans.

  • Periodically monitor the progress on implementation of recommendations and update the management of all parties.

Training and Capacity Building (5%)

  • Coordinate, participate in, and/or train staff from Supply Chain department and other WVI Departments on WVI Procurement Policies, Processes, and Systems

  • Conduct Partners' / Sub-Grantees' capacity assessment and capacity building plans as per set framework / guidelines.

  • Train the Partners / Sub-Grantees based on the approved capacity building plan, monitor progress. Coordinate with internal stakeholders in monitoring the progress and submit progress reports to the management

Education

  • University degree in Supply Chain Management, Procurement, Engineering or Business Administration or equivalent professional qualification (advanced CIPS)

Knowledge & Skills

  • Organizing, planning, analysing and problem solving skills

  • Very good computer skills for analyse data, information consolidation and track measures (excel)

  • Ability to conduct market research to obtain competitive proposals from suppliers

  • Ability to conduct PR to PO / Contract process

  • Ability to demonstrate compliance to policies, industry regulations and local laws

  • Understanding of non-profit organizations

Experience

  • 2-3 years’ experience in procurement, including sourcing and purchasing in a similarly large agency in Vietnam context

  • Experience working with individuals and groups

  • Substantive experience working in the INGO sector dealing with multiple donor funds and meeting different donor requirements.

Work Environment

  • Sourcing Solutions – for compliance, pay process

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Please send us your CV if you are interested in this position. Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV NO Sponsorship Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which more than 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WV Vietnam Sponsorship Service Operations (SSO) deliberately focuses on improving the well-being of vulnerable children through one-to-one connection between sponsor and child. This relationship enables long-term engagement and financial commitment, partnering with communities and local structures, and authentic participation of children as agents of changes.

WV Vietnam is a national office and does not directly raise funds for local sponsorship, however, SSO is responsible for 1) defining Child Sponsorship experience for both sponsors and registered children by creating effective communication via correspondence and Sponsorship 2.0; 2) implementing Horizon TFE/SSUI (Transforming Field Environment/ Sponsorship Single User Interface) in monitoring the well-being of Registered Children (RC) and utilizing those data for WV Technical Programs and community’s intervention toward the most vulnerable children. WV Vietnam’s Sponsorship program is implemented across all Area Programs (APs) with more than 74,000 RC up to FY20

PURPOSE OF POSITION:

With the new Sponsorship generation, this position is 1) to support WVV in enhancing Sponsorship Service Operations focusing on children’s well-being and for better engagement of their families and communities and sponsors; 2) to assist Sponsorship Manager in ensuring the compliance of Sponsorship Service with Standards and the effectiveness of sponsorship program.

KEY RESPONSIBILITIES:

SPONSORSHIP COMMUNICATIONS (CORRESPONDENCES AND SPECIAL MAILINGS) (50%)

  • Provide coordination role among team to ensure effective correspondences processed in a timely manner and in compliance with the Sponsorship standards and Child Protection policies.

  • Closely follow up with Cluster Officers to minimize overdue and enhance the quality of correspondences in terms of consistency, completeness, timeliness and accuracy.

  • Classify and handle the special queries on Sponsorship service effectiveness from Support Offices (SO), Regional Office (RO) and/or Global Central (GC) in a timely manner and in accordance with consultation of Sponsorship Manager.

  • Work with GC in the design process of Special mailings, i.e. Christmas Cards (CC), Annual Progress Report (APR), include taking part in webEx meetings or discussions with GC, communicate with Sponsorship team on the follow up actions and report on the progress to Sponsorship Manager.

  • Coordinate the validation and timely completion of RC data on Sponsorship system.

  • Analyze GNOD SOI received from GC on a monthly basis to inform Cluster officers appropriate follow up actions.

  • Manage the quality of correspondences with Translation Companies/Partners, ensure they receive regular/refresher training/update on Sponsorship standard; orientation on Child Protection and sign on the Protocol as required.

CAPACITY BUILDING (30%)

  • Regularly observe and review correspondences business processes to improve its quality with innovation and simplification of the work while ensuring Partnership standards and Sponsorship system requirements.

  • Research and communicate clearly with Sponsorship team on related new standards and initiatives from GC to ensure the smooth implementation at all levels.

  • Training/Orientation material/plan developed in consultation with team to ensure AP staff and Sponsorship volunteers are well trained/communicated on the new initiatives or processes.

  • Share good practices on Sponsorship service operations implementation within APs in Vietnam as well as National Offices in region.

  • Support AP to conduct Sponsorship Basic Training and Communication events at AP level as required.

  • Facilitate relevant sections in Sponsorship Annual Meeting, Zonal Meetings and Team Meetings as required.

OTHER SPONSORSHIP BUSINESS PROCESSES (20%)

  • Participate in AP data audit and other DME events as required.

  • Conduct Sponsorship Annual review; accompany sponsors group visit as required.

  • Responsible for routine purchasing, logistics preparation, manage the mailing in and out with postal companies.

Education

  • Bachelor’s Degree

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Good English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

Experience

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

Work Environment

  • Work in a team environment with great diversity

  • 25% time of AP visits is expected

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Please send us your CV if you are interested in this position. Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Regional Senior Auditor (RSA), Vietnam

*Please submit your CV in English.

*Appliation Deadline Date: Open until filled.

PURPOSE OF POSITION:

To provide technical supervision, support and coordination of the Region’s Internal Auditors, as well as performing managerial duties in the absence of, or as delegated by the Regional Audit Managers (RAMs).

In addition, to provide an independent objective assurance and consulting activity designed to add value and improve the organization’s operations. This will be done by using a systematic approach to evaluate and improve the effectiveness of risk management, internal control and governance processes of the Organization.

MAJOR RESPONSIBILITIES:

Technical Execution:

Lead audit assignments from time to time as assigned by the RAM (planning to completion) in the Annual Audit Plan, support larger and complex engagements, potentially one or more assignments simultaneously. In particular:

  • Actively engage with senior management staff within the region NOs in order to gain a good understanding of their business and ensure the efficient execution of the audit.

  • Perform risk-based integrated audits (RBIAs) in accordance with stipulated auditing standards (IIA, WV GIA) as will be planned at the start of each FY and assigned by the RAM.

  • Represent the RAM in quarterly Senior Leadership and Board/Advisory Council Audit Committee Meetings, as may be delegated by the RAM as and when required.

  • Review follow up evidence of implementation of audit findings as per auditee “audit implementation plan’’ to ensure audit matters arising are fully resolved.

Quality Assurance:

Ensure WV GIA quality standards are maintained, which includes but is not limited to:

  • Providing on-the-job technical support during planning and field work with the team members, including on-site reviews as assigned at planning phase.

  • Ensure all review notes are responded to by team members and compile quality draft audit findings/draft audit reports for RAM review by end of fieldwork phase.

Professional Development:

  • Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 units per year.

Other:

  • Provide regular capacity building to Management Teams within NO Portfolios assigned, regarding RBIA and enterprise risk management during field work, and at designated training forums planned by Management.

  • Participate as an advisor of the NO Integrity and Protection Hotline (IPH) and Enterprise Risk Management committees in assigned country portfolio, as may be assigned by the RAM from time to time.

  • Support and implement the Global Internal Audit (GIA) initiatives deemed to increase the internal audit team effectiveness and efficiency.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor degree in Audit, Accounting, Finance or related field.

  • Professional audit certifications (ACCA/CPA/CIA/CISA/CFE) finalized or in advanced stage of certification process.

  • Must be able to effectively work with new and changing situations including new regulations; where there may not always be a readily apparent solution.

  • Excellent presentation, analytical, interpersonal, time management, research, and communications skills.

  • Maintain a current knowledge base of audit industry practices and to ensure best practices as always considered.

  • Perform all assigned audit duties in a manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors.

  • Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.

  • Must have prior working experience in audit (Public or private) of not less than four years in a recognized organization, two of which should be at a senior supervisory level. Experience in accredited audit firms and/or in a Non-

  • Governmental organization will be an added advantage.

  • Proven experience in Risk Based Auditing.

  • Strong interpersonal skills, including the ability to influence others and establish credibility with business partners.

  • Cross cultural and multi faith experience.

  • Exposure to various accounting systems.

  • University degree in Commerce, Accounting/Business Management/Finance.

  • Be a qualified CPA or ACCA with an up-to-date membership status.

  • CIA certification – finalized or in progress.

  • Good command of the English Language, written and communication skills in particular. Knowledge of French/Spanish would be an added advantage.

Preferred Skills, Knowledge and Experience:

  • Strategic thinker with advanced analytical and problem-solving skills.

  • Strong project management skills.

  • Computer skills (office application, accounting systems is a plus).

  • Working knowledge in Audit software packages.

  • Must be honest and hardworking, with proven experience in dealing with management at a senior level and be disciplined leader. Experience in a multicultural setting is highly desirable.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate in devotions and Chapel services.

  • A working knowledge of WVI business and systems, including computerized accounting systems such as Sun System.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40 % of the time. This travel includes fragile context operational areas within the Region.

  • This role involves working in a virtual /geographically dispersed / multi-culturally team.

WVV Accounting Assistant (6 month contract)

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,500,000 (FY20) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2020, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

  • The position supports WV Vietnam to maintain high standards of financial stewardship not only at the National Office but also at the APs/Projects.

  • The main responsibilities include ensuring that all financial records comply with the WV Financial Policies and Procedures and meet audit requirements

KEY RESPONSIBILITIES:

FIELD OFFICE ACCOUNTING FUNCTION

  • Provide Administrative financial services to the National Office to ensure compliance, quality, accuracy and consistency of work in all payments.

  • Process Daily payments, Prepare Cash Disbursement Vouchers, Deposit and Journal entries.

  • Process Data Entry on Sun systems is performed ensuring consistency and accuracy of transactions with WV standard chart of accounts and analysis codes.

  • Supporting schedules and financial reports are prepared accurately and timely in cooperation with the Finance Department on 10th of each month.

  • Petty cash is reviewed and cash count is conducted on a periodical basis.

  • All outstanding advances and payables (more than 30 days) are tracked and reminded to the relevant staff or Finance Officer in a timely manner.

OTHER RESPONSIBILITIES

  • Establish filing system of key documents and maintain (in hard copy and soft copy) and in line with audit requirements

  • Maintain all financial and other records required for audit purposes, and provide assistance in regular auditing of the National Office or APs/Projects

  • Implement all necessary procedures relating to administration within Finance Department

  • Perform any other tasks that may be assigned by the supervisor from time to time

Education:

  • Bachelor’s Degree in Accounting

Knowledge & Skills:

  • Knowledge of accounting theory and financial statements and government tax requirements

  • Good interpersonal and communications skills;

  • Good English skills (both spoken and written);

  • Good computer skills

Experience:

  • Experience in community development or with NGO.

  • Experience in bank reconciliation, journal preparation, general ledger, financial statements and government tax requirements.

Work environment:

  • Sitting for long periods of time in front of a computer is common

  • Requires continual mental concentration and attention to details.

  • Strict deadlines must always be met and deadline induced mental stress is frequent.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Grant Acquisition & Management Assistant

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVI Vietnam has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVI VIETNAM consists of sponsorship program funding (70%) and PNS/grants (30%). WVI VIETNAM employs about 420 staff, of which more than 99% are Vietnamese nationals.

The strategic focuses of WVI Vietnam includes: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVI Vietnam’s APs work with government partners and communities on a daily basis. Beside the APs, WVI Vietnam is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVI Vietnam has a representative office in Hanoi, which is the work-base of about 60 staffs; the Administration unit also provides support to WVI Vietnam staff across the country as required.

WVI Vietnam receives funding from different 13 support offices and thousands of donors, sponsors worldwide. To maintain the relationship with these partners, WVI Vietnam receives and facilitates hundreds of visitors annually to their funded project/programs activities to monitor and evaluate the impact of their support. Supporting such trips is part of this position’s main responsibilities.

PURPOSE OF POSITION:

To support the GAM Unit in grant acquisition and management

  1. To contribute to the implementation of WVI Vietnam’s GAM strategy and achieving grant targets of WVI Vietnam.

To assist GAM Manager in writing successful grant proposals, monitoring and reporting of grant projects, and partner and donor engagement

KEY RESPONSIBILITIES:

Intelligence gathering & Proposal Writing and Coordination

  • Conduct needs assessment for Go/No-Go process and grant proposal development in collaboration with Operations and Technical team

  • Coordinate grant proposal writing teams composed of WV teams and external partners’

  • Craft and edit grant proposal and concept note

  • Proactively search for innovative ideas for grants

  • Assist in partner and donor engagement.

Grant management

  • Coordinate to arrange grant management meetings and follow up with grant project teams

  • Assist in grant compliance training and monitoring

  • Assist in consolidating and finalizing grant management reports

GAM communication materials

  • Produce presentable materials for grant acquisition such as grant project profile, capacity statements, grant reports

Education

  • University degree in social sciences, management, marketing, mass communications, development, or related field;

Knowledge & Skills

  • Computer literate (MS Word/Excel/Powerpoint)

  • Excellent interpersonal and English written and oral communication skills.

  • Proven analytical/problem-solving abilities.

  • Cross-cultural experience, understanding and sensitivity

  • Proposal, grant and/or tender writing

  • Research, data and information gathering and analysis

  • Skills with design and photo-editing software

Experience

  • A minimum of 1 year relevant work experience

  • Experience in project design and writing proposals to a high standard.

Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV IT Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVIV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVIV consists of sponsorship program funding (70%) and PNS/grants (30%). WVIV employs about 430 staff, of which more than 99% are Vietnamese nationals.

The strategic focuses of WVIV includes: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVIV’s APs work with government partners and communities on a daily basis. Beside the APs, WVIV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  1. To support WVIV in establishing standards and strategic direction for the IT system of the organization in line with the WV Partnership Standards.

  2. To maintain the effective functioning of the IT system that facilitates WVIV’s development activities.

  3. To assist the IT Manager in coordinating IT- related work and handling routine IT related issues in all the offices and projects

  4. To provide the Management of WV Vietnam with Information/Communication Technology related recommendations and suggestion supporting the organisation’s strategic objectives.

KEY RESPONSIBILITIES:

Service desk (40%)

  • First point of contact and day-to-day technical support to end users, including access service.

  • Responds to Level 2 support (Global Center IT)

  • Identify and recommend solutions for trouble issues which affect multiple clients…

Technical support (30%)

  • Diagnose and resolve client workstation and mobile device issues.

  • Participate in deployment of new or upgrade information technology and infrastructure projects

  • Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

Other tasks: (30%)

Security

  • Adhere to the integrity of controls, regulations and guidelines.

  • Review operation processes to ensure consistent approval and compliance.

  • Make recommendations and changes as appropriate.

Inventory Management

  • Maintain IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.

Service level management

  • Collaborate in the development of service-level objectives and takes steps to meet or exceed targets.

  • Monitor service-level objectives to ensure that requirements are met or exceeded.

  • Follow up in a timely manner to ensure customer satisfaction.

  • Receive incoming Purchase Requisitions (Pending Buyer Action), verify specifications are clear, conduct sourcing event if required items are not already on contract, update the PR with actual supplier record and release PR for approval.

Training

  • Identifies customer training needs based on common problems

Documentation

  • Develop and deliver documentation to ensure appropriate end-user support (eg. Video clips, e-learning...)

Coaching/Mentoring

  • Mentor less experienced staff in IT areas of expertise.

Education

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field or equivalent qualification background.

Knowledge & Skills

  • Written and verbal communication in English.

  • Good interpersonal and communication skills.

  • Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.

  • Ability to write up policies and guidelines

  • Coordination skills.

  • Commitment to working with and learning from the poor and marginalized people, especially children.

  • Willingness to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

  • At least 3 years of relevant technical and business work experience.

  • In-depth experience in Windows; Microsoft products; Cloud-computing, Internet and Administering multi- serve multi- protocol (TCP/ IP & IPX); Windows NT local area network.

  • Work experience in a big international development organization

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Please send us your CV if you are interested in this position. Our contact details: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Chief of Party, Haiti or Burundi

*Position location to be determined; Burundi or Haiti.

World Vision is seeking a highly qualified Chief of Party (COP) for an upcoming Development Food Security Activity (DFSA) in Haiti and Burundi. We are seeking a dynamic and proven leader with technical expertise and experience managing multi-year USAID-funded programs in complex environments. The program will focus on increasing individual, household, and community resilience through strengthened, well-functioning, and inclusive market systems. The primary goals will be to increase market system efficiency, increase private sector investment and engagement, and increase household and community ability to recovery from shocks and stresses.

POSITION DESCRIPTION/SUMMARY:

The COP will be responsible for leading all technical, financial and administrative aspects of USAID program and will coordinate closely with USAID in developing, implementing, and revising the project’s overall field strategy. The COP will be the principal link between USAID, World Vision, and other partners and provide overall strategic and technical guidance to subcontractors. The COP will provide comprehensive expert technical oversight and guidance in all aspects of the program, including monitoring and evaluation, and reporting to USAID. The COP oversee all staff and activities while promoting an adaptive management approach, and champion a collaborative, inclusive learning environment. The position is based in Port-au-Prince, Haiti, or Gitega, Burundi and the 5-year program is expected to start in 2021.

RESPONSIBILITIES:

  • Lead overall technical vision, project management, and implementation of the project. Spearhead strategy development and utilize managerial tools and frameworks to improve the ability of the team to achieve project goals successfully and sustainably.

  • Effectively manage and supervise technical and finance/operations teams, including ensuring coordination between team leads, providing coaching and mentoring, and fostering a collaborative and adaptive work environment.

  • Serve as the primary point of contact with USAID regarding implementation and management matters relating to the contract. Ensure high-quality, efficient, and effective performance of the project in accordance with USAID rules and regulations.

  • Manage relationships with subcontractors and evaluate sub-contractor and grantee activities through consultative meetings, site visits, and reporting requirements. Manage and supervise work of all international consultants and local staff.

  • Lead collaboration, learning, and adaption (CLA) efforts with internal and external collaborators, adapting program as needed to optimize results per learning and contextual changes.

  • Oversee preparation and supervision of project work planning, budgets and pipeline analyses, performance management, and strategic communications. Facilitate the development of the project’s theory of change, oversee the implementation of the work plan, and track progress towards core indicators and learning objectives.

  • Ensure compliance with the organizational Security Risk Management Policy and implementation of associated plans, including the Country’s Security Risk Management Plan. Manage the team’s adherence to the Security Risk Management process, including personnel and asset protection, information gathering and sharing, training, reporting and investigations, and incident management.

  • Oversee technical activities of the project and ensure that impact is achieving sustainability and quality results defined in the contract

  • Ensure that the activities and results are implemented in a timely manner within the approved budget.

  • Make verbal or written presentations as requested by the client to varied audiences, both in-country and overseas.

  • Assure that assistance provided under the award is technically sound and appropriate for the needs to be addressed and for adequately managing and supervising the work of all staff in country.

QUALIFICATIONS:

  • Master’s degree in agricultural economics, agribusiness, agronomy, development, or related field from an accredited university.

  • Minimum 10 years of progressively responsible management experience working with programs that are of a similar scope and complexity. USAID contract management experience is highly preferred; Chief of Party experience is highly preferred.

  • Established track record of achieving results in complex environments is required. Experience working in Haiti highly desired.

  • Demonstrated experience in project designs, strategic planning, and implementation of market systems, agriculture, and resilience activities. Proven leadership in adaptive management and CLA approaches.

  • Demonstrated commitment to and experience improving inclusion and empowerment of underserved and marginalized groups of market actors including women, youth, rural smallholders, and others.

  • Strong communication and interpersonal skills with demonstrated ability to lead collaborative working relationships with a diverse group of relevant stakeholders (producers, private sector, NGOs, government, and research institutions).

  • Knowledge of and experience with USAID rules and regulations is required.

  • For Burundi, Fluency in English required; For Haiti, fluency in French is required; Language proficiency in a local language highly preferred.

WVV AP Manager - Mai Chau, Hoa Binh

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which more than 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

Provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. national strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual, Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

  1. Leadership and People Management:

    Provide overall leadership to the AP team, including spiritual leadership

    Work with PnC department to recruit and provide orientation for new staff

    Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals.

    Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

    Identify and address staffing issues in a timely and professional manner, in working with PnC department

    Promote ongoing reflection and learning culture among AP staff

    Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

    Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation,

    stories and reports on a timely manner and get them involved in key events/milestones of the program

  2. Community Engagement and Sponsorship

Build effective working relationship with various development partners including PMB and technical departments at district and commune level

Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration, partnership and advocacy toward improved well being of children, especially the most vulnerable

Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

Promote program accountability in accordance with PAF

Lead the AP planning process as well as the annual community review & planning process

Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

Support communities and partners to develop and implement community-based disaster preparedness plans

Identify and mobilize community resources for joint advocacy activities at district level

Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

Lead the process of MVC mapping and inclusion in the project activities

Lead child projection and inclusion as per Sponsorship standards and monitor participation and

benefits of RC/MVC and their families

Lead the child monitoring as per sponsorship standards

Facilitate the implementation of Sponsorship 2.0

Reinforce Sponsorship In Programming (SIP) Essentials

Facilitate the process of program approach towards sustainability

3. Program Management in assigned communes

Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

Provide coaching and support to AP staff to implement TPs according to the approved AP

plan and budget

Mobilize technical, human, financial resources to support the program

Lead the monitoring and reporting of indicators to ensure data accuracy

Implement the recommendations of CWB reports, evaluation reports, technical model review reports

Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

Prepare monitoring reports for the AP (monthly, semi-annual, annually)

Support AP staff to mainstream CCT into program activities

Lead the implementation of Horizon 3.0

Manage resources with integrity and stewardship, in compliance with WVV’s financial

policies and procedures.

Coordinate procurement and strategic sourcing at AP level

  • Prepare concept notes and proposals for PNS calls

KNOWLEDGE, SKILLS, ABILITIES:

Education:

  • Bachelor degree in education, public health, community development, social work and/or business administration.

  • Master degree in similar fields

Knowledge & Skills:

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

Ability to think critically and reflect.

Experience:

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

Experience of working with ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Thinh

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi.

Tel: +84 24 39439920 – Extension: 123

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Sponsorship Facilitator - District 4, Ho Chi Minh city

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment – TFE/ Sponsorship Single User Interface – SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.

ROLE DIMENSION/DESCRIPTION

1. SPONSORSHIP SERVICE OPERATIONS

- Ensures sponsor communication activities (Sponsor’s Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.

- Manages queries including record management, assignment, quality assurance and follow-up are timely responded.

- Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.

2. SPONSORSHIP PROGRAMMING AND CHILD MONITORING

- Makes sure RC and their families are intentionally included in the AP’s programming interventions as part of transformational development.

- Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.

- Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from AP’s MVC list.

- Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity.

- Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.

- Coordinate with AP coordinator to complete the CESP plan of action and report for the AP.

3. COMMUNITY ENGAGEMENT AND SPONSORSHIP EDUCATION

- For new AP: Assist AP manager to establish community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;

- For on-going AP: In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

- In collaboration with other the DFs, the sponsorship network and National Communicator(s), documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

- In collaboration with the Sponsorship Cluster Officer in NO, partnership new initiatives are contextualized and implemented appropriately.

- Participates in sponsorship education processes and contributes as needed.

- Provides technical input on sponsorship aspects of community engagement.

- Participates in community engagement and capacity building efforts of partners and community groups.

Knowledge, Skills, Abilities:

- Bachelor’s Degree

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Strong understand of community-led development work

- Demonstrated training and facilitation skills, including catalysing, connecting and building the capacity of community groups

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Fair English, especially email/letters writing skills;

- Good computer skills in Word, Excel, Powerpoint and email;

- Experience in community development or with NGO.

- Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture DepartmentMs. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: +84 24 39439920 - Extension: 123

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.