Job Opportunities with World Vision Vietnam

Currently, World Vision Vietnam has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 200,000 children directly benefit from World Vision Vietnam's programmes, which currently operate in 14 provinces and cities throughout the country. 

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WVV AP Development Facilitator - Van Chan, Yen Bai

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes.

ROLE DIMENSIONS

I. Community Engagement and Sponsorship (Time spent: 50%)

Planning:

- Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

- Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

- Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

- Facilitate AP planning activities at the assigned communes

- Facilitate annual community review and planning at the assigned communes

- Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

- Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

- Facilitate shared monitoring activities and reports

- Facilitate refection meetings with participation of communities

- Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

- Strengthen child clubs and children led community initiatives

- Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

- Strengthen child protection committees in the assigned communes

MVC inclusion:

- Facilitate capacity building for communities and local partners in MVC mapping

- Facilitate the process of MVC mapping and updates

- Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

- Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

- Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

- Identify and engage communities and partners in micro projects

- Facilitate the community based groups in development and implementation of micro projects

- Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

- Include RC in project activities and monitor participation and benefits of RC and their families

- Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

II.Program Management in assigned communes (Time spent: 50%)

Implementation of Technical Models

- Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

- Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

- Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

- Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

- Document best practices and advocate for the replication of technical project models to larger scale

Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

- Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

- Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

- Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Ability to think critically and reflect.

- Ability to lead own learning and development

- Fair English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

Experience

- At least 2 years of work experience in community development.

- Experience in program implementation, community mobilization and participatory approach

- Experience in working with local stakeholders/partners.

- Experience of working with children and ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Nguyen Thu Huong

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Senior Director – Water, Sanitation and Hygiene (WASH)

*Position Location: Any country within Africa where WVI is registered to operate; preference given to countries where WVI is currently conducting WASH projects.

PURPOSE OF POSITION:

World Vision (WV) believes that every child deserves clean water, proper sanitation and dignified hygiene. In fact, in 2015 WV formalized this by making a bold commitment: to reach everyone, everywhere we work with clean, safe water, dignified sanitation and appropriate hygiene behavior by 2030. With teams in more than 50 countries, this year WV has made great strides towards that audacious goal: 1.6 million people reached with sanitation, 3.2 million people benefiting from programming that improved their hygiene and 4.7 million people provided with access to clean drinking water.

The Senior Director of WASH provides strategic leadership and direction for the WASH field operations to maximize the WASH contribution to child well-being, the Sustainable Development Goals and to ensure operational performance that meets the sector standards and donor expectations. This position ensures effective partnership with WV field teams, the donors and other partners. The role strengthens WV operational effectiveness and reputation, creates and strengthens strategic partnerships, networking, and innovative approaches and strengthens and mobilizes the community of practice to execute programming that demonstrates evidence of efficiency and impact, enhance global WASH reputation, influence, and thought leadership. The role will collaborate with the WVUS Director of WASH and WVI Global Sector Lead for WASH. The location of this position is continental Africa. The specific location in Africa is negotiable.

KEY RESPONSIBILITIES:

Set Strategic Priorities:

  • Ensures quality WASH programming that is equitable and sustainable.

  • Develops annual WASH Business Plans with the Regional WASH Directors, Support Offices and National teams.

  • Ensures integration of WV distinctives and ethos in WASH implementation.

  • Ensures alignment of WASH programming with global sector approaches and project models.

  • Ensures overall compliance with WVI Partnership standards and industry standards.

  • Oversees the quality and coverage of WASH programming.

  • Champions cross-sector collaboration for integration of WASH programming with other sectors.

  • Provides leadership and mentoring for WASH field teams, and supports the WASH Capacity Building Plan.

Provide Operational Accountability:

  • Ensure accountability of national and regional portfolios to deliver WASH outcomes as defined in Business Plans.

  • Ensure donor promises are met or exceeded.

  • Measure extent to which resourcing opportunities meet WASH operations needs and impact child well-being.

  • Ensure high quality technical support is provided to National Offices on the development of Technical Approach and Technical Programs to address WASH needs.

  • Ensure effective implementation of 14-Country Response Plan recommendations in WASH programming.

  • Ensure effective monitoring and evaluation of WASH programming, evidence-building for new initiatives where needed, and learning and sharing for quality improvement.

Internal and External Engagement:

  • Maintains effective and strategic relationships with Regional Office WASH Managers, WASH Sector Lead, and major WASH Support Offices to assure WASH service quality and meet donor expectations.

  • Assures quality programming and evidence of impact in WASH field operations to position WV as the NGO of choice with potential and key partners, donors and stakeholders.

  • Championing WASH campaigns and resource acquisition in the field.

  • Champion the annual/biannual WASH Forum to celebrate impact and innovation in WASH and to leverage funding opportunities with donors and partners.

  • Participates in high level international and regional meetings, forums and conferences as required.

  • Collaborates with Faith and Development actors internally and externally as we seek to integrate faith into all our programming.

Build Capacities:

  • Determines the technical capacity needs for the Field WASH teams.

  • Builds capability of the Field WASH professionals and community of practice.

  • Builds understanding of current footprint and identify opportunities for further growth and impact.

  • Promotes a culture of innovation, collaboration and continuous improvement.

  • Collaborate with WVI Partnership sector leads to ensure WASH lessons are documented and disseminated.

  • Collaborate with Partnership sector leaders on the development and implementation of Project Models.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Master’s degree required in international relief and development, behavior change, engineering or business, plus related professional work experience.

  • Excellent in written reporting and in verbal communication in English.

  • Strong experience and proven skills in leading a team of technical professionals.

  • Leader with minimum 10 years’ experience designing and leading WASH programming in the developing world.

  • In-depth knowledge/expertise in WASH programming including evidence based best practices.

  • Strong relational and networking skills, demonstrated ability to supervise teams, and significant experience engaging with donors and fundraisers.

Preferred:

  • Strong experience working with and managing large grant portfolios for foundations, bilateral and multilateral donors.

  • Strong experience and proven skills in working effectively across cultures to advance priorities and achieve change, in situations without direct authority.

  • Strong experience and proven skills in external engagement that contributes to change in policy and practice and builds WVs reputation as a leader in the industry.

  • Strong experience developing strategy and policy in large organization.

  • Experience in working with faith, faith actors and faith related issues in development.

  • Fluency in a relevant second language (Spanish or French) is desirable.

WVV AP Bookkeeper - Van Chan, Yen Bai

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

The position supports WV Vietnam to maintain high standards of financial stewardship and assist the ADP Manager in maintaining the books of accounts and other financial records of ADP & adhering to the financial standards of World Vision financial system to ensure accountability.

KEY RESPONSIBILITIES:

ROLE DIMENSIONS

  1. I. Financial policy compliance

  • - Administrative financial services are provided to the project to ensure compliance, quality, accuracy and consistency of work in project implementation.

  • - Consistent service delivery is ensured by collaborating and working closely with all of the team members of the Project.

  • - All the day to day operational procedures in planning, implementation, monitoring and evaluation, closure, audit, etc. are conducted in timely manner and in line with WV Policy and Procedure as well as Field Financial Manual (FFM).

  • - The Project staffs are provided the necessary account analysis codes and assistance to correctly filled in and prepare cash advance, EER, payment request.

  • - The project team is assisted in verifying quotations, procurement, service supply contracts for project- related activity.

  • - Adequacy and correctness of the supporting documents ensured for payments and/or voucher preparation (using Voucher Interface) to ensure consistency with WV’s Policy and donor requirements.

  • - The financial transactions are monitored regularly to maintain project financial account in place and in order.

  • - The suppliers of the quotes/bids submitted for major purchases are randomly selected to verify the existence, nature of business (whether it’s related to the goods or services being asked to quote or bid), relationship of the supplier with the staff of the project and reasonability of amount quoted.

  • - The quality of the goods and services delivered to the beneficiaries is verified by conducting random visit to the project sites.

  • - WV accounting policies and procedures are communicated to all staff and relevant partners.

  1. II. Budget management & financial reports

  • - The Project Manager is assisted in planning and developing project budget in line with the Plan of Action and log frame.

  • - The financial reports cover memo prepared with variance explanations, Advances & Payables Aging Analysis (IA 264 & IA 269), the asset register updated, the bank reconciliation performed and sent on time to the Cluster Finance Officer for posting.

  • - The Sunsystem generated financial reports are reviewed with assistance of Cluster FO and NO FO for any non-project related expenses, discrepancies and irregularities from the project finance manual.

  • - The Manager is provided with the necessary management financial report as and when required and adhering to the standards/templates required by donor.

  1. III.Filing

  • - Filing system of key documents is established and maintained (in hard copy and soft copy) and in line with audit requirements.

  • - All financial and other records required for audit purposes are maintained, and assistance provided in regular auditing of the Project.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree, preferably in finance/ accounting

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Fair English, especially report writing skills;

- Good computer skills in Word, Excel, PowerPoint and email;

- Ability and passion to learn about accounting

Experience

- Experience in bookkeeping and accounting

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.142)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Global Director, Humanitarian Operations

*Position to be located within a jurisidiction (country or U.S.State) where WVI is registered to operate.

PURPOSE OF POSITION:

The Global Director of Humanitarian Operations plays a critical leadership role to ensure that the World Vision international Partnership is equipped to prepare for and respond to humanitarian emergencies and to oversee & support WV’s portfolio of major humanitarian responses, which in FY18 enabled WV to reached 14 million people with humanitarian assistance in response to 140 disasters in over 40 countries, and totaled $692 million, over a third of WV’s total ministry spend.

The role set’s WV’s disaster management standard, leads WV’s global surge capacity and capability development, matrix manages Regional Humanitarian Directors & national Emergency Response Directors and oversees $2 million of pre-positioned emergency supplies and our $7 million emergency preparedness & response fund.

BACKGROUND/CONTEXT:

  • Humanitarian crises are affecting more people and for longer. Driven by conflict, climate change and disaster over 130 million people worldwide need humanitarian assistance and protection just to survive. The number of active emergencies with an international response has doubled in a decade. Conflict related crises are increasingly protracted, with average emergency responses lasting 7 years and 60% of people receiving humanitarian assistance doing so for 5 years or more.

  • For children facing emergencies these large scale, protracted humanitarian crises means that much of their childhoods are too often scarred by violence, long term displacement and disrupted education with their psychosocial needs increasingly recognized. After years of decline global hunger is growing again. From 2015-17 the number of people experiencing crisis-level food insecurity or worse increased from 80 to 124 million.

  • Humanitarian principles are under attack and the international humanitarian system is changing. Aid work should be protected under international law, yet hospitals are bombed, aid workers targeted and civilians starved by armed groups. Despite growing humanitarian funding (from US$4 billion in 2005 to $15 billion in 2018) a huge funding gap remains, of around 40% in most emergencies. New ways of working are bringing greater effectiveness & efficiency through cash based assistance, digital innovation and more local, durable and preventive solutions.

  • Responding to the needs of vulnerable children in humanitarian emergencies has been central to World Vision’s identity and ministry since our founding. WV’s core values, mission statement, Board policy on ‘Disaster Management and Conflict Response’ and Our Promise’s strategic imperative to ‘deepen our commitment to the most vulnerable children’ all reinforce our commitment to principled humanitarian action framed by our Christian identity and child focus.

  • In FY18 World Vision reached 14 million people (incl. 10 million children) with humanitarian assistance in response to 140 disasters in over 40 countries. Disaster Management ministry totaled $692 million, over a third of WV’s total ministry spend.

KEY RESPONSIBILITIES:

  • Monitor and support new and evolving humanitarian emergencies and WV responses. Participate in emergency declarations, advising on strategy & identifying where global capacity is needed to supplement local, national and/or regional capacity.

  • Lead and manage WV’s global Humanitarian Operations (HOps) Team and matrix management to Regional Humanitarian Directors & national/local Emergency Response Directors.

  • Setting and upholding World Vision’s standards for disaster management.

  • Build and monitor WV’s Disaster Management capabilities at national, regional and global level.

  • Develop, maintain and deploy WV’s global rapid response and pre-positioning capacity: leading WV’s Global Rapid Response Team & overseeing WV’s pre-positioned emergency supplies and emergency preparedness & response fund.

  • Position World Vision as a leading humanitarian agency, overseeing WV’s relations and engagement with UN OCHA and engaging regularly with sector peers.

  • As a member of WV’s global Disaster Management executive team, contribute to the strategic direction and effective functioning of the Disaster Management team.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Bachelors-level degree in International Studies.

  • Leadership and senior management experience in a complex global organisation.

  • Minimum of 10 years operational and management experience in the humanitarian sector, including at field level in major emergency responses.

  • Extensive knowledge of the international humanitarian sector (including standards, systems and actors) and strong track record of relationships and external engagement in the sector.

  • Verbal and written fluency in the English language.

Preferred:

  • Master’s Degree in International Studies with focus on humanitarian action.

  • Leadership and management development studies.

  • Humanitarian studies and/or humanitarian leadership development.

  • Effective communications – written and spoken with media, public presentations etc.

  • Technical skills and experience in relevant area (e.g., programmes, logistics, security. management, humanitarian protection, accountability, technical sectors [e.g., WASH]).

  • Some proficiency in other languages (e.g., French, Spanish, Arabic, Portuguese).

  • Experience working in a range of international and cultural settings and at global capital level.

  • Management of a dispersed geographic team.

  • Financial and budget management.

  • Risk management in humanitarian settings.

Work Environment:

  • The position requires ability and willingness to travel internationally up to 40% of the time. This will include insecure areas and locations where basic services are damaged or limited as well as high level external representation in global humanitarian capitals such as Geneva and New York. Some travel may be at short notice if needed in response to humanitarian emergencies and on rare occasions may need to be prolonged for up to several weeks. A day-to-day working base could be from a WV office and/or home office environment, preferably from a well-connected international travel hub location. During home/office working times, extensive virtual/online interaction across several international time zones would be common so flexibility in daily working hours and routine is both possible and necessary.

WVV Finance Officer – TMSV

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North: Hoa Binh - Dien Bien, Yen Bai – Tuyen Quang, Thanh Hoa - Hung Yen - Hai Phong, Central: Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

TMSV’s Project Goal: This project will tackle Modern Slavery from Vietnam through harnessing the capacities of IOM, World Vision and British Council to implement a coordinated series of interventions that specifically align with existing work in Vietnam, and United Kingdom Official Development Assistance requirements in five target provinces: Nghe An (Yen Thanh; Dien Chau); Hai Phong (Hai Phong city; Thuy Nguyen); Quang Binh: (Đong Hoi, Bo Trach); Ha Tinh (Can Loc; Nghi Xuan); and Quang Ninh (Ha Long city). This will be achieved by seeking change on the following impacts:

Impact area 1: will be achieved through first establishing the key factors that contribute to vulnerability before engaging the necessary government and non-government actors to raise awareness and change behaviour, including by promoting meaningful livelihood alternatives.

Impact area 2: vulnerable populations will be empowered through improved coordination, delivery and understanding of justice and social support services. Strategies for prosecution and sentencing will also be developed, whilst effective coordination among justice sector institutions will be achieved through promoting provincial level coordination mechanisms, including increased functionality of the national trafficking database.

Impact area 3: addresses this by building the capacity of key stakeholders involved in victim identification in Vietnam and the UK ensuring at-risk individuals are identified early and correctly, and victims are supported adequately, and with dignity. Rehabilitation and reintegration assistance therefore, will contribute significantly to reducing vulnerability to human trafficking, modern slavery and poverty.

The TMSV project will be implemented by a consortium which consisted of IOM (International organization for migration) – lead agency, BC (British Council) and WVV. WVV will be responsible to implement the activities related to the impact area 3. WVV will recruit one project manager, two Project officers and one Finance Officer to implement the designated project component.

PURPOSE OF POSITION:

The position supports WV Vietnam to maintain high standards of financial stewardship and assist the Project Manager in maintaining the books of accounts and other financial records of the Project & adhering to the financial standards of World Vision financial system and Grant donor’s requirements to ensure the project accountability.

ROLE DIMENSION / DESCRIPTION

I. FINANCIAL POLICY COMPLIANCE (Time spent: 50%)

- TMSV cost norm is prepared to ensure meeting WVV financial policy and Grant requirements

- Assistance is provided to the Project Manager in developing regulation of TMSV financial management

- Relevant expenses of TMSV budget is kept track including the expenses at NO

- Administrative financial services are provided to the project to ensure high level of compliance, quality, accuracy and consistency of work in project implementation.

- Consistent service delivery is ensured by collaborating and working closely with all of the team members of the Project.

- All the day to day operational procedures in planning, implementation, monitoring and evaluation, closure, audit, etc. are conducted in timely manner and in line with WV Policy and Procedure as well as Field Financial Manual (FFM) and Grant requirements.

- The Project staff is provided the necessary account analysis codes and assistance to correctly filled in and prepare cash advance, EER, payment request.

- Adequacy and correctness of the supporting documents ensured for payments and/or voucher preparation (using Voucher Interface) to ensure consistency with WV’s Policy and donor requirements.

- The financial transactions are monitored regularly to maintain project financial account in place and in order.

- The quality of the goods and services delivered to the beneficiaries is verified by conducting random visit to the project sites.

- Knowledge and skills of the staff and partner on relevant WV accounting policies and procedures are upgraded.

- Field visits are conducted to ensure the project accountability.

- Conducting training to the project partners on finance procedures

- Assisting in internal and external audits

II. BUDGET MANAGEMENT & FINANCIAL REPORTS (Time spent: 30%)

- The Project Manager is assisted in planning and developing project budget in line with the approved project design and its log frame.

- The financial reports cover memo are timely prepared with variance explanations (quarterly), Advances & Payables Aging Analysis, the asset register is updated, the bank reconciliation performed monthly. All these reports are posted onto FFR Database on a quarterly basis.

- The Sunsystem generated financial reports are checked and verified for any non-project related expenses, discrepancies and irregularities from the Program finance manual.

- The Manager is updated on the project spending status and pattern to avoid risks of ineffectiveness and material overspending or under-spending of the Project budget.

- Prepare quarterly financial reports/ cash-flow in consultation with financial department

- Work with financial department and project manager to address all financial questions raised by the donor/consortium lead.

III. FILING (Time spent: 20%)

- A systematic filing system of key documents is established and maintained (in hard copy and soft copy) and in line with audit requirements.

- All financial and other records required for audit purposes are maintained, and assistance provided in regular auditing of the Project.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree in finance/accounting.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Coordination skills, including organisation and mobilisation of communities and networking/coordination among different local partners;

- Demonstrated training and facilitation skills;

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Fair English, especially report writing skills;

- Good computer skills in Word, Excel, PowerPoint and email;

Experience

- Experience in community development or with NGO.

- Experience in capacity building for local stakeholders/partners.

- Experience in accounting and finance.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Special Project Officer – TMSV

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North: Hoa Binh - Dien Bien, Yen Bai – Tuyen Quang, Thanh Hoa - Hung Yen - Hai Phong, Central: Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

TMSV’s Project Goal: This project will tackle Modern Slavery from Vietnam through harnessing the capacities of IOM, World Vision and British Council to implement a coordinated series of interventions that specifically align with existing work in Vietnam, and United Kingdom Official Development Assistance requirements in five target provinces: Nghe An (Yen Thanh; Dien Chau); Hai Phong (Hai Phong city; Thuy Nguyen); Quang Binh: (Đong Hoi, Bo Trach); Ha Tinh (Can Loc; Nghi Xuan); and Quang Ninh (Ha Long city). This will be achieved by seeking change on the following impacts:

Impact area 1: will be achieved through first establishing the key factors that contribute to vulnerability before engaging the necessary government and non-government actors to raise awareness and change behaviour, including by promoting meaningful livelihood alternatives.

Impact area 2: vulnerable populations will be empowered through improved coordination, delivery and understanding of justice and social support services. Strategies for prosecution and sentencing will also be developed, whilst effective coordination among justice sector institutions will be achieved through promoting provincial level coordination mechanisms, including increased functionality of the national trafficking database.

Impact area 3: addresses this by building the capacity of key stakeholders involved in victim identification in Vietnam and the UK ensuring at-risk individuals are identified early and correctly, and victims are supported adequately, and with dignity. Rehabilitation and reintegration assistance therefore, will contribute significantly to reducing vulnerability to human trafficking, modern slavery and poverty.

WVV will be responsible to implement the activities related to the impact area 3. WVV will recruit one project manager, two Project officers and one Bookkeeper to implement the designated project component.

PURPOSE OF POSITION:

To assist the Project manager in achieving the goal, outcomes, and outputs of TMSV project design document and its logical framework for IMPACT AREA 3: Supporting the rehabilitation and reintegration of victims of trafficking through the identification, protection, support and successful reintegration of VoTs (Victims of Trafficking) / PVoTs (Potential Victims of Trafficking) within the target states.

Specifically, work with relevant stakeholders to ensure that:

  • Improved identification of PVoT cases including by liaising with authorities abroad, particularly from the UK, to meet and support returning victims and supporting victims to apply for recognition of victim status from the Vietnamese Government.

  • PVoTs and VoTs, including girls, boys, women and men, supported with a long-term tailored comprehensive package.

  • Identify areas of learning and continuously improve ways to safeguard vulnerable children and adults, including by ensuring VoTs / PVoTs are not re-victimised through processes or services delivered.

ROLE DIMENSION / DESCRIPTION

I. Planning (Time spent: 15%)

- Assistance is provided to the Project Manager with technical support from TP child protection Manager to develop Plan of Action at grassroots levels, ensuring the integration between anti-trafficking and other projects.

- Problems and alternative solutions as well as opportunities for partnership are identified by participating in community needs assessments including stakeholder analysis and situation analysis in collaboration with other AP team members.

- Potential stakeholders and resources are identified for partnerships/ project implementation in the target locations.

II. Project Activities Implementation, Monitoring and Reporting (Time spent: 60%)

- Assistance is provided to partners in providing rehabilitation and reintegration of victims of trafficking through the identification, protection, support and successful reintegration.

- Support is provided to each client and the progress of his/her reintegration is tracked in cooperation with government counterparts.

- Meetings with volunteers, case workers and Project Management Boards (PMB) for reflection and case management review are organized monthly or when needed.

- Appropriate expenditures/utilization of funds are ensured

- Partnership with appropriate stakeholders is established

- Project activities at the field level are monitored to ensure the project goal and outcomes are achieved

- Information about project activities is gathered and documented regularly.

- Act as a contact person of the AP for routine issues concerning anti-trafficking project

- Attend reflection meetings at AP and anti-trafficking meetings at national level

- Assistance is provided to the project Manager and local partners in project design, implementation, monitoring and reflection

- Project activities are implemented in integration with the other projects at the field

- Project reports are developed in good quality and delivered on time

- Ensure anti-trafficking related document at field are filed for references

- Follow strictly WVV finance procedures and guidelines

- Contribution is made to project baseline survey, assessment, final evaluation, or other social surveys

III. Capacity Building (Time spent: 20%)

- Volunteers and caseworkers are trained on facilitation and program skills.

- Work with consultants to provide capacity building and follow-up for local partners on rescuing victims

- Assistance is provided to capacity building for caseworkers and government counterparts who will carry out child protection activities at grassroots levels

IV. Documentation (Time spent: 5%)

- Contribution is made to project good practices, lesson learnt and MSCs and other documentations upon request

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree

- Bachelor social science or related fields

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Community mobilisation skills, including networking/coordination among different local partners;

- Demonstrated training and group facilitation skills;

- Case management skills;

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Fair English, especially report writing and reading skills;

- Good computer skills in Word, Excel, Power point and email;

Experience

- 1-2 years of relevant work experience.

- Experience in INGO-funded project planning and implementation.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Sponsorship Facilitator - Tua Chua, Dien Bien

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

World Vision Child sponsorship enhances the quality of World Vision’s transformation development and public awareness ministries by providing sponsors, children, and their families and communities with a service that allows sharing of other resources, hopes and experiences in a way that it can transform both. Child sponsorship provides the majority of resources for transformational development. Therefore, Child sponsorship is a required core competency of World Vision.

Reflecting Christ’s love for children, World Vision Child sponsorship creates a special relationship between children, their families and communities, and sponsors that contribute to the transformation of all toward the wholeness of life with dignity, justice, peace and hope.

PURPOSE OF POSITION:

The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment – TFE/ Sponsorship Single User Interface – SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.

KEY RESPONSIBILITIES:

ROLE DIMENSIONS

Sponsorship service operations

- Ensures sponsor communication activities (Sponsor’s Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.

- Manages queries including record management, assignment, quality assurance and follow-up are timely responded.

- Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.

Sponsorship programming and child monitoring

- Makes sure RC and their families are intentionally included in the AP’s programming interventions as part of transformational development.

- Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.

- Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from AP’s MVC list.

- Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity.

- Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.

Community engagement and sponsorship education

- For new AP: Assist AP manager to establish community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;

- In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

- In collaboration with other the DFs, the sponsorship network and National Communicator(s), documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

- In collaboration with the Sponsorship Cluster Officer in NO, partnership new initiatives are contextualized and implemented appropriately.

- Participates in sponsorship education processes and contributes as needed.

- Provides technical input on sponsorship aspects of community engagement.

- Participates in community engagement and capacity building efforts of partners and community groups.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Strong understand of community-led development work

- Demonstrated training and facilitation skills, including catalysing, connecting and building the capacity of community groups

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Fair English, especially email/letters writing skills;

- Good computer skills in Word, Excel, Powerpoint and email;

Experience

- Experience in community development or with NGO.

- Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Manager - Thuong Xuan AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. TPs are national level programmes implemented by World Vision in multiple geographic locations within a country, which are designed to ensure that WVV will achieve the highest impact for the well-being of children, in accordance with relevant Technical Approach and NO strategic objectives.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs)

which operate in 14 provinces/ cities clustering into 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai and Tuyen Quang), North 3 (Thanh Hoa, Hung Yen and Hai Phong), Central (Quang Tri, Quang Nam and Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh and DakNong).

WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal Officers technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. National strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual,

Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

ROLE DESCRIPTIONS:

1. Leadership and People Management:

  • Provide overall leadership to the AP team, including spiritual leadership

  • Work with PnC department to recruit and provide orientation for new staff

  • Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

  • Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

  • Identify and address staffing issues in a timely and professional manner in working with PnC department

  • Promote ongoing reflection and learning culture among AP staff

  • Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

  • Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program

2. Community Engagement and Sponsorship

  • Build effective working relationship with various development partners including PMB and technical departments at district and commune level

  • Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well-being of children, especially the most vulnerable

  • Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

  • Promote program accountability in accordance with PAF

  • Lead the AP planning process as well as the annual community review & planning process

  • Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

  • Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

  • Support communities and partners to develop and implement community-based disaster preparedness plans

  • Identify and mobilize community resources for joint advocacy activities at district level

  • Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

  • Lead the process of MVC mapping and inclusion in the project activities

  • Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

  • Lead the child monitoring as per sponsorship standards

  • Be accountable for the implementation of Sponsorship 2.0

  • Reinforce Sponsorship In Programming (SIP) Essentials

  • Facilitate the process of program approach towards sustainability

3. Program Management

  • Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

  • Provide coaching and support to AP staff to implement TPs according to the approved AP plan and budget

  • Mobilize technical, human, financial resources to support the program

  • Lead the monitoring and reporting of indicators to ensure data accuracy

  • Implement the recommendations of CWB reports, evaluation reports, technical model review reports

  • Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

  • Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

  • Prepare monitoring reports for the AP (monthly, semi-annual, annually)

  • Support AP staff to mainstream CCT into program activities

  • Lead the implementation of Horizon 3.0

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing at AP level

  • Prepare concept notes and proposals for PNS calls

REQUIREMENT:

  • Bachelor degree in education, public health, community development, social work and/or business administration.

  • Master degree in similar fields

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health/nutrition, child protection, livelihoods and cross-cutting themes (e.g. gender, child participation, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

  • Ability to think critically and reflect.

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

  • Experience of working with ethnic minorities.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

Eligible, selected, and fully vetted applicants will be approved on the Emergency Response Roster and may be considered for future humanitarian opportunities with World Vision. If you have the required experience and would like to partner with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency affairs experience outside of your home country.

  • Minimum 2 years’ experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Demonstrated management of budgets in emergency response settings.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager

  • Water, Sanitation and Hygiene (WASH) Manager

  • Health Manager

  • Mental Health and Psychosocial Support Manager

  • Nutrition Manager

  • Education Manager

  • Livelihoods Manager

  • Protection Manager

  • Child Protection Manager

WVV AP Manager - Muong Cha, Dien Bien

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. TPs are national level programmes implemented by World Vision in multiple geographic locations within a country, which are designed to ensure that WVV will achieve the highest impact for the well-being of children, in accordance with relevant Technical Approach and NO strategic objectives.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme).

WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal Officers technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. National strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual,

Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

ROLE DIMENSION

Leadership and People Management (Time spent: 30%)

- Provide overall leadership to the AP team, including spiritual leadership

- Work with PnC department to recruit and provide orientation for new staff

- Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

- Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

-Identify and address staffing issues in a timely and professional manner in working with PnC department

- Promote ongoing reflection and learning culture among AP staff

- Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

- Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program

Community Engagement and Sponsorship (Time spent: 35%)

- Build effective working relationship with various development partners including PMB and technical departments at district and commune level

- Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well-being of children, especially the most vulnerable

- Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

- Promote program accountability in accordance with PAF

- Lead the AP planning process as well as the annual community review & planning process

- Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

- Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

- Support communities and partners to develop and implement community-based disaster preparedness plans

- Identify and mobilize community resources for joint advocacy activities at district level

- Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

- Lead the process of MVC mapping and inclusion in the project activities

- Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

- Lead the child monitoring as per sponsorship standards

- Be accountable for the implementation of Sponsorship 2.0

- Reinforce Sponsorship In Programming (SIP) Essentials

- Facilitate the process of program approach towards sustainability

Program Management (Time spent: 35%)

- Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

- Provide coaching and support to AP staff to implement TPs according to the approved AP plan and budget

- Mobilize technical, human, financial resources to support the program

- Lead the monitoring and reporting of indicators to ensure data accuracy

- Implement the recommendations of CWB reports, evaluation reports, technical model review reports

- Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

- Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

- Prepare monitoring reports for the AP (monthly, semi-annual, annually)

- Support AP staff to mainstream CCT into program activities

- Lead the implementation of Horizon 3.0

- Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

- Coordinate procurement and strategic sourcing at AP level

- Prepare concept notes and proposals for PNS calls

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree in education, public health, community development, social work and/or business administration.

- Master degree in similar fields

Knowledge & Skills

  • - Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • - Basic knowledge and understanding of key aspects of development work; including health/nutrition, child protection, livelihoods and cross-cutting themes (e.g. gender, child participation, environment, disability), and integration of advocacy and disaster management in development programming.

  • - Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • - Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • - Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • - Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • - Solid computer skills in Word, Excel, Powerpoint and email.

- Ability to think critically and reflect.

Experience

  • - At least 4 years work experience in community development.

  • - Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • - Knowledge and experience in capacity building for local stakeholders/partners.

  • - Experience in managing and supervising staff.

- Experience of working with ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

WVV Senior People & Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY18) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

To undertake all P&C functions including Recruitment, Employment/ Employee Relations, Performance Management, Learning and Development, Staff Care and Employee Engagement and P&C Information Management with minimum supervision and support from P&C Director

To support PnC Director in improving the organizational well being as well as staff well being; identifying and implementing innovative ways to attract competent and committed candidates, develop bench strength at the both National Office and AP level.

To support PnC Director in building capacity and competencies of PnC Officers.

ROLE DIMENSION / DESCRIPTION

I. Recruitment (Time spent: 25%)

- Facilitate the multi-year and annual workforce planning in alignment with strategic directions and business plans, and implement the multi-year plans.

- Facilitate the recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts)in an effective, timely, fair and transparent manner to select qualified candidate for the job.

II. Employment and Employee Relations (Time spent: 15%)

- Coordinate onboarding/orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

- Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

- Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

- Update all staff changes in the assigned zone/s to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

- Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone/s in compliance with relevant laws, regulations and HR policies

- Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations. This includes support in handling grievance and disciplinary action processes of other zones.

- Regularly track the legal changes including Labor Law and related laws (Insurance, PIT etc.) to propose appropriate revision for the HR policy for National Staff/ Micro Finance Branches and expatriate staff.

III. Partnering for Performance (Performance Management) (Time spent: 10%)

- Provide ongoing support and coaching to line managers and individual staff in the implementation of the Partnering for Performance (WV’s performance management approach and process). This is to ensure that the staff’s performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

- Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manner.

- Facilitate recognition of staff for their additional efforts/contribution and outstanding performance in a timely and appropriate manner.

IV. Staff Care and Employee Engagement (Time spent: 20%)

- In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

- Administer the staff engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff wellbeing.

- Support the PnC Director in developing WVV’s Our Voice follow up action plan in consultation with Senior Leadership Team and implement and/or coordinate follow-up actions to improve the results.

- Support in strengthening WV’s Christian identity and values and improving employee engagement.

- Coordinate spiritual nurture activities for Hanoi office as appropriate to the context of Vietnam.

- Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

V. PnC Information Management (Time spent: 10%)

- Ensure all employee information and recruitment processes are recorded on Our People in a timely and accurate manner.

- Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

- Ensure all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc are filed properly.

- Prepare P&C reports, payroll and other updates in a timely and accurate manner.

VI. Learning & Development/Succession Planning (Time spent: 20%)

- Assess and identify competency gaps against competency framework for key roles.

- Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

- Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

- Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

- Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- A bachelor degree in a relevant field.

- Degree in Human Resource Management

Knowledge and Skills

- Good knowledge and understanding of HR functions such as recruitment, employment, employee relations, performance management, employee engagement, learning and development, succession planning, talent management and development.

- Thorough understanding of Vietnamese labour law and practices

- Good understanding about humanitarian industry, WVV’s operation and its programs.

Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

- Good interpersonal skills.

- Good written and spoken communications skills in English and Vietnamese.

- Well-organized work style including sound process management skills.

- Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

- Ability to coach, mentor and manage staff’s performance

- Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

- A minimum of 5 year relevant working experience.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Bookkeeper (Temporary) - Phuoc Son, Quang Nam

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

The position supports WV Vietnam to maintain high standards of financial stewardship and assist the AP Manager in maintaining the books of accounts and other financial records of AP & adhering to the financial standards of World Vision financial system to ensure accountability.

ROLE DIMENSIONS:

FINANCIAL POLICY COMPLIANCE:

  • Administrative financial services are provided to the project to ensure compliance, quality, accuracy and consistency of work in project implementation.

  • Consistent service delivery is ensured by collaborating and working closely with all of the team members of the Project.

  • All the day to day operational procedures in planning, implementation, monitoring and evaluation, closure, audit, etc. are conducted in timely manner and in line with WV Policy and Procedure as well as Field Financial Manual (FFM).

  • The Project staffs are provided the necessary account analysis codes and assistance to correctly filled in and prepare cash advance, EER, payment request.

  • The project team is assisted in verifying quotations, procurement, service supply contracts for project- related activity.

  • Adequacy and correctness of the supporting documents ensured for payments and/or voucher preparation (using Voucher Interface) to ensure consistency with WV’s Policy and donor requirements.

  • The financial transactions are monitored regularly to maintain project financial account in place and in order.

  • The suppliers of the quotes/bids submitted for major purchases are randomly selected to verify the existence, nature of business (whether it’s related to the goods or services being asked to quote or bid), relationship of the supplier with the staff of the project and reasonability of amount quoted.

  • The quality of the goods and services delivered to the beneficiaries is verified by conducting random visit to the project sites.

  • WV accounting policies and procedures are communicated to all staff and relevant partners.

BUDGET MANAGEMENT & FINANCIAL REPORTS

  • The Project Manager is assisted in planning and developing project budget in line with the Plan of Action and log frame.

  • The financial reports cover memo prepared with variance explanations, Advances & Payables Aging Analysis (IA 264 & IA 269), the asset register updated, the bank reconciliation performed and sent on time to the Cluster Finance Officer for posting.

  • The Sunsystem generated financial reports are reviewed with assistance of Cluster FO and NO FO for any non-project related expenses, discrepancies and irregularities from the project finance manual.

  • The Manager is provided with the necessary management financial report as and when required and adhering to the standards/templates required by donor.

FILING

  • Filing system of key documents is established and maintained (in hard copy and soft copy) and in line with audit requirements.

  • All financial and other records required for audit purposes are maintained, and assistance provided in regular auditing of the Project.

KNOWLEDGE – SKILL – ABILITIES

Bachelor Degree;

Majored in finance/ accounting.

Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

Good time management and organizational skills;

Good interpersonal and communications skills;

Fair English, especially report writing skills;

Good computer skills in Word, Excel, PowerPoint and email;

Ability and passion to learn about accounting

Experience in bookkeeping.

Work in a team environment

25% field visits are expected

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Thanh Hang

World Vision International - Vietnam

Address: No. 07 Vu Van Dung Street, Son Tra District, Danang, Viet Nam

Tel: 0236 3812 041 (Ext:25)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.