World Vision International

Job Opportunities in Zimbabwe

World Vision began its operations in Zimbabwe in 1973. It started working from bordering countries to provide life-saving support to refugees and Internally Displaced Persons (IDPs) during the Liberation Struggle.

WVZ operations are spread across 9 out of the 10 provinces of the country, with a majority of its 1.75 million clients in rural areas.

Current programmes focuses on improving the well-being of boys and girls in the areas of Education, Health, Water and Sanitation, Child Protection, Food Security and Economic Development.

Currently there are 29 Area Development Programs (ADPs) and WVZ works in consortia to implement large projects supported by different multilateral funding agencies. Among them are, ENSURE (Enhancing Nutrition Stepping Up Resilience & Enterprise), IGATE (Improving Girls Access Through Education) and ENTERPRIZE (Ensuring Nutrition Transforming & Empowering Rural Farmers and Promoting Resilience in Zimbabwe.

Current Opportunities

Nutrition Officer

BACKGROUND

World Vision is a global Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. We are a community of close to 40,000 staff working across the world to help change the lives of vulnerable children. Our supporters, partners and staff join forces with communities on the ground to help children enjoy good health, be educated for life, experience the love of God and their neighbors and be cared for, protected and participating in addressing issues that affect their lives. World Vision has been active in Zimbabwe since 1973. Our operations are spread across 9 out of 10 provinces, with a majority of over 1.75 million beneficiaries in rural areas. Our current programs focus on improving the well-being of boys and girls in three priority sectors: health and nutrition, livelihoods and education. We also focus on child protection, gender and disabilities, emergency assistance and resilience building as cross cutting priorities across our programs. If you share the same vision, JOIN US and contribute to life in all its fullness for the children and communities we serve.

Position Title: Nutrition Officer

Location: Chimanimani / Chipinge

Purpose of the Position:

To provide field leadership, support and facilitate planning, implementation and monitoring of health and nutrition projects, as part of the ongoing Cyclone Emergency Response with emphasis on community organization, participation, education in liaison with key stakeholders in line with national policies & protocols and World Vision International (WVI) policies and values.

Major Accountabilities/Responsibilities:

  • Strengthen capacity for active screening for early identification and referral of children with acute malnutrition through refresher training for VHWs and Lead Mothers

  • Facilitate the distribution and use of essential nutrition commodities including micronutrient powders for children 6 to 59 months, pregnant and lactating women (VAS, MNPs, Iron and folate for pregnant women and increased consumption of fortified staple foods) especially at community level through community health workers including revitalization /establishment of OTP sites and providing transportation for commodities to health facilities

  • Facilitating capacity building of MOHCC staff (Nurses, EHTs) and community health workers on IYCF-E.

  • Facilitate facility based training/refresher training of Nurses, EHTs, VHWs on Integrated Management of Moderate Acute Malnutrition (IMAM)

  • Support community based IYCF-E and nutrition counselling through VHWs/care groups specifically where cash and/or food assistance intervention are provided.

  • Strengthen the nutrition reporting system at facility and district level through participation in the monthly review and reporting coordination meetings at district and health facility level in Chimanimani district.

  • Facilitate the identification, planning, implementation, monitoring and evaluation of sustainable health and nutrition activities by communities.

  • Contribute to the development of training curricula, tools and related resources for workshops and seminars.

  • Support in sharing and gathering information with / from local communities in the project site in order to improve Nutrition standards in the community.

  • Promote development of local policies that support improved food and nutrition habits for infants, young children, youth and women.

  • Attend focused group discussions and other related Community level meeting to identify constraints to success of nutrition interventions.

  • Support engagement of communities in improved nutrition practice including promotion of traditional food security structures.

  • Enhance the sustainability of program activities through ensuring community and stakeholder involvement and participation in the project cycle.

  • Follow up on development of emergencies, report developments to the Team Leader and participate in emergency relief when it occurs in the district

  • Facilitate the screening of acute malnourished children for reference to local health centres for treatment

  • Facilitate the capacity building of ward based Food and Nutrition Security Committees

  • Facilitate the building of capacities of communities in implementing, monitoring and evaluating of projects.

  • Develop and disseminate IEC (Information, Education and Communication) materials

Knowledge and Skills:

  • Degree in Nutrition or Food Sciences.

  • At least 3 years’ experience in community development work.

  • Good understanding of health and nutrition trends in Zimbabwe

  • Ability to engage and work with government institutions

  • Financial management and budgeting for accountability of resources and an in-depth knowledge of project design, project management, project implementation and proposal writing is essential

  • Good communication and engagement skills

NB: Shortlisting will be done as applications are received.

Female applicants are encouraged to apply.

LIVESTOCK SPECIALIST

BACKGROUND INFORMATION

World Vision is a global Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. We are a community of close to 40,000 staff working across the world to help change the lives of vulnerable children. Our supporters, partners and staff join forces with communities on the ground to help children enjoy good health, be educated for life, experience the love of God and their neighbors and be cared for, protected and participating in addressing issues that affect their lives. World Vision has been active in Zimbabwe since 1973. Our operations are spread across 9 out of 10 provinces, with a majority of over 1.75 million beneficiaries in rural areas. Our current programs focus on improving the well-being of boys and girls in three priority sectors: health and nutrition, livelihoods and education. We also focus on child protection, gender and disabilities, emergency assistance and resilience building as cross cutting priorities across our programs. If you share the same vision, JOIN US and contribute to life in all its fullness for the children and communities we serve.

POSITION: LIVESTOCK SPECIALIST – ENTERPRIZE CONSORTIUM

Location: Bindura

Purpose of the Position

The Livestock Specialist will coordinate all livestock related activities and provide technical guidance to the ENTERPRIZE consortium to implement and provide technical guidance and oversee the implementation of livestock production models and innovations, manage activities aimed at improving communities’ resilience to shocks and hazards related to large and small livestock. The candidate will need to take a long-term view to ensure that the methods promoted and devised with program beneficiaries will lead to improved resilience without resorting to unsustainable practices that cannot be maintained beyond the life of the funding. The Livestock Specialist will work in collaboration with other sector specialists, district coordinators, government and report directly to the Consortium Team Leader.

Major Responsibilities

  • Support districts in the delivery of livestock extension training to smallholder farmers and ensure training is relevant and meets quality standards.

  • Identify constraints and issues related to agricultural extension with focus on livestock and take mitigation action to ensure the successful and timely completion of all activities that contribute to project results.

  • Provide regular technical back-up to the project field personnel to ensure technical compliance.

  • Spearhead the implementation of activities related to feed formulation, small livestock breeding and similar themes.

  • Strengthen and further develop commercial production of value chains that include goat, cattle, poultry and aquaculture among others.

Knowledge, Skills and Abilities

  • Degree in Animal Production or Animal Health related agricultural technical discipline. Advanced degree will be an added advantage

  • At least 6 years of relevant experience in Zimbabwe livestock production context

  • Thorough knowledge and practical skills of community livestock production and management practices, livestock breeding and improvement, feed improvement, animal health and disease management.

  • Experience in designing and implementation livestock initiatives in the past

  • Experience in strengthening livestock value chains and other market based approaches.

  • Good team working skills and ability to adapt to a highly versatile work environment

  • Experience in working in the NGO sector in close collaboration with government stakeholders

  • Good organizational skills, ability to work independently and under pressure

Director, Digital Donor Experience

*Preferred locations: London, Seattle, Toronto or Melbourne. Position location to be within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

As an organisation we need to make a significant transition from being an extremely effective direct marketing organisation to being one led by a focus on donor engagement and transformation that creates vibrant and passionate communities of supporters globally who are strong advocates of World Vision and our mission. The Donor Experience Director will focus on this transition and specifically how we can create amazing experiences digitally that will transform our donor’s engagement with us and make them passionate advocates for our cause.

KEY RESPONSIBILITIES:

Global influence at a senior level:

  • Work with Support Office Marketing Leaders and other Marketing & Resource Development leaders to develop compelling donor engagement strategies digitally.

Global platforms and architecture:

  • Ensure that our global digital investments and platforms are giving strong investment returns.

Capability Development:

  • Work with smaller offices to improve basic digital capabilities and donor analytics to improve fundraising.

KNOWLEDGE, SKILLS & ABILITIES:

  • Significant experience in leading change in a complex environment.

  • Strong digital background and experience of implementing winning consumer-facing digital solutions.

  • 10-15 years in marketing, fundraising or related role, including 5-7 years at a senior management level with demonstrable success in achieving growth.

  • Ideally minimum 5 years of experience leading a marketing function within one of the largest World Vision Support offices and / or Minimum 7 years of experience leading a marketing function within a global organisation.

  • Bachelor’s degree or equivalent in strategy or marketing.

  • The post-holder must have an active Christian faith.

  • An understanding of international development and an empathy for people living amid poverty or oppression.

  • The post-holder must have an active Christian faith.

  • Strong marketing and strategy skills with working knowledge of change management principles.

  • Exceptional interpersonal skills and able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds.

  • Demonstrated ability to guide, edit and assure clear, brief and compelling written and visual communications. Ability to synthesize complex concepts for a wide variety of audiences.

  • Experience of working in a global and multi-cultural environment.

  • Supportive and influential engagement with senior partners internally and externally, including leadership groups and peer directors.

  • Experience in a marketing agency setting, providing project management support and leadership to complex projects.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Marketing strategy

  • Digital strategy

  • Understanding of marketing strategies, with the ability to develop strategic and tactical communications plans and outline the resources required to implement them.

  • Demonstrable experience of managing teams, and managing freelance and agency staff.

  • Experience of setting, implementing, monitoring and measuring marketing plans and ensuring delivery against agreed targets.

  • An understanding of international development and an empathy for people living amid poverty or oppression.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Global Sector Lead - WASH

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*For WV internal applicants only.

PURPOSE OF POSITION:

The position provides global leadership and direction for sector, leveraging all entities within the World Vision partnership to maximize their contribution to child well-being. Oversees World Vision’s sector programming to ensure that it reflects the organizational distinctive of Christ-centered, community empowering and child focused in its standards and practices and the highest technical standards are met in its programming. Builds WV’s reputation in the sector, creates partnerships and innovative approaches and strengthens and mobilises WV’s sector community of practice to execute excellence in programming that demonstrates evidence of impact. Positions and brands WV as a leading child-focused organization and represents WV at high level external boards and advisory councils.

KEY RESPONSIBILITIES:

Set Strategic Priorities:

  • Define WV’s sector vision, global sectoral approach and targets in alignment with Partnership strategy.

  • Provides thought leadership in their respective area of expertise both within and outside World Vision.

  • Develops WV brand and reputation through quality programming, evidence of impact, policy and advocacy related work.

  • Responsible for the development of sectoral policy and guidance in alignment with Partnership strategy.

  • Ensures Partnership alignment to sector approaches and core project models to achieve strategy.

  • Ensures integration of WV’s distinctive, biases and ethos in all sector guidance and practice.

  • Ensures the global sectoral approach is vertically aligned (from sector fundraising & marketing through sector programming) and horizontally integrated (with other sectors and lines of ministry).

  • Ensures overall compliance with Partnership standards and external standards.

  • Ensure innovations in sector programming.

Build Capacities:

  • Builds capability of WV’s sector professionals and global community of practice.

  • Promotes a culture of innovation and continuous improvement.

  • Internally benchmark capabilities, processes, and systems in education programming against market leaders and build toward best in class.

  • Determines the technical capacity needs for the partnership.

Provide Global Stewardship:

  • Maintains a global view of sector across the partnership.

  • Determines the technical capacity needs for the partnership.

  • Ensures accountability in provision of technical services by Technical Service Organisation (TSO) and programme implementation for globally agreed standards, sector approaches and core project models.

  • Build understanding of current sectoral footprint and identify opportunities for further impact.

  • Maintain a view of revenue streams to support programme opportunity. Measure extent to which resourcing opportunities meet ministry needs and impact Child Well Being (CWB).

Ensure Accountability:

  • With Evidence and Learning, responsible for analysis and interpretation of data that provides global evidence of impact for sector.

Promote WV Way:

  • Coordinates with other Global Sector leads in ensuring global approaches (including core project models) are integrated and have a ministry focus that is Christian, community-based and child-focused.

  • Oversees and coordinates closely with Support Office (and GC where appropriate) sector team engagement and partners.

External Engagement:

  • Represents and builds World Vision’s influence, advocacy, partnerships and reputation externally.

  • Collaborates with Faith and Development actors externally as we seek to integrate faith into all our programming to address spirituals of causes of child well-being.

  • Participates in high level international meetings, forums and conferences as required.

  • Actively positions WV as a NGO of choice with global 2030 Agenda platforms, and with potential and key partners, donors and stakeholders, businesses and donors.

  • Provides technical support to Global Campaigns.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters degree in the sector related expertise area.

  • In-depth knowledge / expertise in sector programming including evidence based best practices.

  • Sector professional with minimum 10 years’ experience designing and leading programming in the developing world.

  • Strong experience developing strategy and policy in WV or in another International NGO.

  • Strong experience and proven skills in leading a team of technical professionals.

  • Strong experience in working with grant funded programmes by bilateral and multilateral donors.

  • Strong experience and proven skills in working effectively across the WV Partnership to advance priorities and achieve change, in situations without direct authority in which influence, relationships, and technical quality are needed to succeed.

  • Strong experience and proven skills in external engagement that contributes to change in policy and practice and builds WV’s reputation as a leader in the industry

  • Experience in working with faith, faith actors and faith related issues in development.

  • Experience of HEA and fragile contexts.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience in working with and managing large grants in sector programming for major bilateral and multilateral donors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Commodities Officer - Buhera

Background Information

World Vision is a global Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. We are a community of close to 40,000 staff working across the world to help change the lives of vulnerable children. Our supporters, partners and staff join forces with communities on the ground to help children enjoy good health, be educated for life, experience the love of God and their neighbours and be cared for, protected and participating in addressing issues that affect their lives. World Vision has been active in Zimbabwe since 1973. Our operations are spread across 9 out of 10 provinces, with a majority of over 1.75 million beneficiaries in rural areas. Our current programs focus on improving the well-being of boys and girls in three priority sectors: health and nutrition, livelihoods and education. We also focus on child protection, gender and disabilities, emergency assistance and resilience building as cross cutting priorities across our programs. If you share the same vision, JOIN US and contribute to life in all its fullness for the children and communities we serve.

Title :Commodities Officer

Location : Buhera

Purpose of the Position:

The purpose of the position is to manage all food commodities and ensuring all food aid and GIK programs are implemented in line with the set standards and objectives. Emphasis will be on quality food and GIK programming, within the framework of integrated food resources into World Vision Zimbabwe’s holistic ministry.

Major Accountabilities/ Responsibilities

1: Program & Strategic Issue

  • Managing the day-to-day implementation of GIK and WFP Northern Region planned activities according to objectives and Detailed Implementation Plans.

  • Participate in project design, proposal writing, budgeting process, and engaging various support offices and donors during the negotiation process.

  • Liaise and meet with donors and other food programming stakeholders for the purposes of networking, information sharing and nurturing partnerships.

  • In collaboration with the design, monitoring and evaluation team, ensure that food programs are monitored and evaluated and that operational research contributes to program innovation.

2: Planning

  • Develop and present a comprehensive operating plan for the food aid portion of the WV Zimbabwe program on a yearly basis including: Food programming/project design; AERs, Call forward, Logistics plan and assisting in the preparation of agreements related to food.

  • Develop Call Forwards schedules, and pipeline projections for the WFP program.

  • Work closely with the Safety Net Coordinator and ensure that the WFP pipeline remains as healthy as possible by constantly following up call Forwards and shipments allocations and schedules with WFP Country Office in Harare.

3: Commodity tracking (Reporting and Accountability).

  • Maintain a comprehensive commodity tracking systems so as to ensure that all commodities is properly distributed and accounted for to WV Partnership and major donor standards.

  • Ensure that all commodity losses and claims procedures are in compliance with the World Vision Partnership and donor requirements.

  • Ensure that the required periodic reports are generated from the CTS reports and submitted to the relevant consumers on a timely basis.

  • Ensure the loss and claims registers, files are well maintained and checked on a regular basis.

  • Maintain shipment files and registers and ensure that shipments reconciliation is accurately done on a daily basis.

  • Follow up on all loans received or given to other agencies including WFP.

  • Maintain inventory control on a monthly basis and ensure that the commodity book balances match with the actual stocks.

  • Ensure that food and non-food commodities are well warehoused as per WV standards.

4: Personnel Management:

  • Responsible for the recruitment, selection, supervision and training of commodities and logistics staff.

  • Ensure proper and adequate supervision of commodities staff for a smooth implementation of the projects.

  • Work on staff development plans through coaching, on job training and possible recommendation for secondments to other programs within the partnership.

  • Conduct performance appraisals, maintain employee files, create job descriptions, chair hiring panels, and maintain performance standards for all employees in commodities department.

5: Negotiation & Liaison with Outside Groups

  • Provide leadership and support to the Northern Region Operations

  • Coordinate monthly program meetings in Northern Region

  • Attend WFP monthly coordination meetings with the other Safety Net Coordinator for Northern Region

  • Attend other Donors Cooperating partners meetings.

6: Finance/Budgeting:

  • Maintain tight budgetary control over all program budgets and ensure compliance with the grant rules and regulations of a variety of donors (USAID, WFP and WVI standards).

  • Assist in the creation of programmatic budgets, and alter as necessary in coordination with the donor.

  • Create budgets and spending projections for the Commodity operations.

7: Audits

  • Prepare the program for Internal, FPMG and other external audits and to ensure that food programs achieve acceptable audit standards in national, partnership, FPMG, and USG A-133 Audits.

8: Non Food Item (GIK)

  • Maintain a clear and complete paper trail for all the GIK transactions from the port of entry, to distribution centers and finally to end-users/beneficiaries. Liaise with donors on potential GIK that can be utilized in supplementing some budgetary costs.

  • Responsible for recording and tracking the movement of GIK commodities from donors to all programs of intervention in the country.

  • Should ensure that GIK accounting procedures are in compliance with the organizational policies and standards

  • Prepare accurate statistical analysis on GIK movement as per donor’s requirements.

  • Receives all the commodities and distribute them. And also make distribution plans

  • Prepares GIK reports on monthly, quarterly and on annual basis.

  • Responsible for training staff in charge of GIK management in districts of operations.

  • Supervise data collection and data integrity from district staff

  • Participate and assist in relevant trainings on GIK planning and reporting

  • Assist the program manager with the designing of tools that will be used for monitoring and tracking of GIK commodities.

Knowledge and Skills:

  • BA Degree /Masters in Business Administration, Social Science or in other related field.

  • Extensive exposure to food aid programs management (minimum 5 years) preferably with international experience.

  • Adequate knowledge and experience in food aid programs and donors standards appropriate to the management of the food programs.

  • Knowledge of the Sphere standards, Code of Conduct for Red Cross/ Red crescent, Humanitarian Accountability Partnerships (HAPI) and other international humanitarian standards

  • Extensive experience in supervising staff and conducting capacity building workshops.

  • In depth working Knowledge of computer soft wares like CTS, Excel, Word.

  • Ability to effectively develop rapport and relate to donors, NGOs, counterparts, and government agencies

  • Must be willing to travel and a flexible approach to living conditions.

  • Fluency in English is essential.

  • A valid driver’s license is required.

NB: Shortlisting will be done as applications are received. Only shortlisted candidates will be contacted.

Female applicants are encouraged to apply.

Response Programmes Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.