World Vision International

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VFI Business Partner

Job Description


The role of the Regional People & Culture Partner (P&C) is to provide high quality leadership guidance and technical support to the People & Culture Managers and teams based in VisionFunds Microfinance Institutions (MFIs) in assigned regional countries. This role will also act as an advisor to the Regional Operations Team at VisionFund International (VFI) and our MFI Senior Management Teams (SMT).

The aim of this role is to develop and lead quality performance of the P&C function in the region order to meet demanding business needs. The role will be required to have an outstanding level of business awareness and understanding of microfinance so as to apply a P&C lens to the business operations & people related priorities.

This role will be responsible for making decisions on what people related initiatives will be implemented at the MFI level. It will also be responsible for developing, rolling out and reviewing organization wide people related initiatives relating to both P&C and Operations strategic directives (e.g. talent management, diversity, employee relations, organizational development, succession planning, recruitment etc.). The role will be responsible for implementing and ensuring MFI adherence standardised people related processes across the MFI network within the assigned regional area.

This role will work closely to partner with and be a trusted advisor to the Global P&C Director; P&C Business Partner; Organisational Effectiveness Director; Global VFI SET; VFI Regional Directors; MFI P&C Teams and MFI SMT.


  • Support, influence and provide advice to MFI P&C teams with an aim of helping to influence their SMT and Board of Directors and implementing both organisation wide initiatives and MFI initiatives within allocated region.

  • Oversee and manage implementation making insightful adjustments and recommendations tailored to the specific MFI audience.

  • Act as a support and escalation point for Senior Management Team at MFI level.

  • Lead and develop the MFI P&C staff within allocated regional area identifying training and development needs of teams and individuals. Provide one-on-one coaching as required. Identify and guide the development of high-potential staff, and build a talent management framework for P&C staff to ensure all can reach their full potential within the MFI.

  • Work collaboratively with the MFI Chief Executive Officers to effectively matrix manage up to 8 P&C Managers in the assigned regional countries.

  • Provide trusted advice and recommendations to the VFI Regional Operations, Finance Directors and Regional Project Managers, with an aim of influencing to achieve effective people related priorities and improving business results.

  • Lead MFI P&C teams in collecting accurate and timely people related information. Coach, develop and train teams to use information collected from P&C and Operations to analyse and provide valuable insights to feed into business plans and other MFI related activities.

  • Ensure all P&C related reporting at MFI level is accurate & timely.

  • Work collaboratively with the MFI P&C, MFI SMT and regional team implement and improve standardisation of process & policy within the regional MFI network.

  • Act as escalation point for high-risk or Whistleblower-related employment relations issues. Work in collaboration with appropriate stakeholders to ensure required actions are taken to resolve all issues arising.

  • Work in collaboration with Org Effectiveness Director (OED) to achieve streamlined Operational and P&C working relationship that will enhance the support provided to the MFI network.

  • Act as trusted advisor to the Global P&C Director relating to specific regional related issues and strategic planning.



  • Minimum Bachelors degree in HR or equivalent.

  • Extensive experience (and or qualification) developing, training & coaching others (both as a manager and leader).

  • Substantial experience in a HR Management/ Advisory role.

  • Experience in and understanding of a financial institution.

  • Relevant experience working in an international role.

  • Experienced in project management.

  • Experience in managing through partnership.

  • Significant ability and demonstrated results in influencing methodology and results (influencing and achieving through others).

  • Professional membership of relevant HR body.

  • Effective written and verbal communication in English.


  • Masters or post-grad degree in HR or business management.

  • Experience working as an internal consultant for a large NGO/bank or international organization.

  • Experience managing teams.

  • Experience managing or working in a culturally diverse environment (preferably of the assigned environment).

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.