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Communications Manager

WORLD VISION,

ONG INTERNATIONALE CHRETIENNE CENTREE SUR L’ENFANT

Lance un avis de recrutement pour : un (1) “Communication Manager ”

Localisation: Niamey

Objectif du poste :

Fournir une orientation en matière de communication stratégique, un appui à World Vision Niger à travers la gestion de la communication et un programme de mobilisation du public, qui favorisent la visibilité de l’organisation et décrivent efficacement sa mission, son impact sur les enfants, les communautés, le personnel et supporteurs, les partenaires et les diverses audiences qui aspirent à l’information et veulent s’engager dans le ministère actuel de World Vision Niger.

Responsabilités majeures

  • Conduire l’élaboration et la mise en œuvre d’une stratégie de communication intégrée et d’un plan opérationnel annuel axé sur les priorités de l’organisation pour la sensibilisation et l’impact.

  • Accompagner les campagnes de plaidoyer en aidant les medias à gagner en visibilité et crédibilité ; gérant sensibilités et risques des medias et en intensifiant les débats publics et la mobilisation de fonds.

  • Elaborer et fournir une stratégie de communication et de participation pour s’assurer de l’information et de l’engagement du personnel et volontaires de World Vision Niger, ainsi que du partenariat en général, dans les travaux de l’organisation.

  • Gérer la planification et la production de supports pour des efficientes mobilisations de fonds, de plaidoyer et de publicité (supports en ligne, électroniques, formats papier, photos, vidéos) pour les donateurs et l’implication du public par World Vision Niger à l’intérieur comme à l’extérieur du pays et en collaboration avec d’autres bureaux de World Vision et partie-prenantes.

  • Veiller à ce que l’élaboration des contes et les photos et bien d’autres supports , respectent les normes de qualité et de marque exigées, pour l’information, l’éducation et la mobilisation des donateurs et du grand public via les sites web du partenariat, les magazines, les annonces, appel aux donateurs, communiqués de presse et bien d’autres voies et issues de communication.

  • Superviser la participation proactive des médias à l’intérieur du pays, pour générer une couverture médiatique positive et proactive et des occasions pour accroitre la visibilité de World Vision Niger.

  • Préparer et positionner les directeurs des bureaux nationaux pour les importantes occasions d’exposition médiatique et d’entretiens qui promeuvent et protègent l’image et le ministère de World Vision, tout en développant la sensibilisation sur les questions-clés de pauvreté et de justice.

  • Cultiver et renforcer les relations avec les medias et répondre à leurs nouveaux besoins afin de hausser une couverture médiatique positive de World Vision.

Formation et Expérience

1. Licence en journalisme ou communication/ relation publique ou diplôme équivalent.

2. Au moins 5 ans d’expérience professionnelle en journalisme est préféré et/ou communication pour le développement.

3. Profonde connaissance et expérience du domaine des medias, des donateurs et des communications publiques ; communications d’urgence, plaidoyer et communications internes.

4. Expérience en gestion d’équipe et une capacité démontrée de planifier et de répondre stratégiquement.

Connaissances, aptitudes et compétences

1. Excellent niveau d’anglais (écrit et oral). 

2. Excellentes compétences rédactionnelles, des compétences photographiques et/ou visuelles (vidéo) préférées.

3. Approche analytique et autonome pour des projets impliquant une responsabilité importante.

4. Expériences générales en gestion de projets et expériences spécifiques en élaboration de divers projets de communications créatives notamment, la publication, multimédia, sites web/pages, photo, vidéos, reportage…etc.

5. Compétences en communications interpersonnelles et interculturelles.

6. Capable de voyager et de travailler sur le terrain comme une fonction essentielle du poste.

7. Analyse d’audience, ciblage via les plateformes les plus pertinentes, stratégie des réseaux sociaux.

Les personnes intéressées doivent faire acte de candidature en ligne exclusivement via le site des emplois de World Vision Niger http://careers.wvi.org/job-opportunities-in-niger au plus tard le 27 Novembre 2019.

Composition du dossier : un CV à jour et une lettre de motivation

World Vision garantit l'égalité des chances à tous. Les candidatures féminines et celles des personnes en situation de handicap sont vivement encouragées.

Seuls les candidats retenus seront contactés.

NB: World Vision est une organisation focalisée sur l’enfant, par conséquent tout acte de candidature emporte engagement à respecter la politique de protection de l’enfant adoptée par l’institution. Aussi tout antécédent (action, coaction, ou complicité) relatif à la violence sur enfant ou aux mauvais traitements infligés à un enfant est une cause de rejet systématique du dossier du candidat en question.

Value Chains and Markets Manager, Sudan

PURPOSE OF POSITION:

World Vision Sudan has been awarded a 10.5M Euros grant to implement a Livelihoods and Agricultural Infrastructure Development Project in South Darfur State of Sudan. This three-year project is expected to contribute to the stability of the Darfur region by improving agricultural infrastructure and supporting existing and alternative livelihoods. In this regard, World Vision is seeking a qualified and experienced Value Chains and Markets Manager to manage the delivery of the economic sub-component of this project.

MAJOR RESPONSIBILITIES:

Programme Delivery:

  • To provide technical support on the economic and markets sub-component of the project by providing trainings and technical oversights on value chains and markets to smallholder farmers and airy producers to increase productivity of selected value chains and markets for their products.

  • Support the project team to prepare and adhere to scope of work, detailed work plans and work schedules; and work with the Chief of Party and the Finance Director to avail resources required for activity implementation in a timely and efficient manner.

  • Oversee community mobilisation, group formations and trainings for savings for transformation among project beneficiaries.

  • Support the dairy and honey producers and develop the producers associations to establish legally registered viable and sustainable business associations.

  • Directly oversee documentation of lessons learnt and iteratively use these lessons to improve programme performance in subsequent years.

  • Pro-actively identify programme delivery issues, challenges and risks in a timely manner and – in collaboration with the Chief of Party, implement appropriate mitigation adjustments.

  • Work with dairy sector stakeholders to develop sustainable dairy intervention strategy to enhance productivity among smallholder dairy farmers in selected localities in South Darfur.

  • Work with the project team to ensure equitable targeting and particularly inclusion of women in all phases of the project.

  • Develop operation and maintenance mechanism for milk collection and dairy processing centres in line with approved project documents and state of south Darfur and government dairy requirements and industry best practice.

  • Develop strategy for enhancing honey production with selected target communities and review existing markets and link honey and dairy producers to markets.

  • Lead collaboration with private sector partnerships, private enterprises, CBOs and government agents in the marketing of selected value chains.

  • Oversee the installation and operationalization of dairy processing centres and conducting business management training for the staff of the processing centres.

  • Develop long term sustainable financing strategy to ensure linkages of dairy and honey producers to financial institution.

  • Work with the M&E team to ensure effective monitoring and evaluation of the project in line with World Vision and donor guidelines.

  • Collaborate with other stakeholders in the dairy sector to ensure establishment of processing centres with appropriate and affordable technology.

  • Deliver / coordinate with relevant stakeholders to deliver trainings as outlined in the project documentation.

Financial Management:

  • Work with the Finance Manager to prepare cash flows, payment requests and budget versus actuals (BVAs) reports for the economic sub-component of the project.

  • Directly oversee project expenditure for the economic sub-component of the project; ensuring compliance with donor and World Vision policies and taking proactive steps to improve financial performance.

  • Foster a culture of accountability and financial responsibility ensuring zero tolerance towards fraud and corruption and ensuring project resources are used only for the intended purposes and in line with World Vision and donor policies.

Procurement, Capacity Development and Programme Development:

  • Develop capacity of project staff / farmers associations / business owners in a demand-driven production approach and commercialisation of their farm produce.

  • Work closely with the procurement department to ensure timely procurement of equipment, assets and materials for the economic sub-component of this project. This will include providing technical specifications and participating in procurement committees.

Representation, External Collaboration and Reporting:

  • Represent this programme and World Vision’s economic development initiatives through attendance and participation in appropriate forums including the UN Cluster System; national and international forums and publications.

  • Oversee coordination and integration of this project with other World Vision Sudan initiatives, other UN and NGOs interventions in South Darfur and other programmes funded by the same donor within Sudan.

  • Directly responsible for timely and quality reporting on economic sub-component of this project.

Other Roles and Responsibilities:

  • As allocated and agreed upon with Chief of Party and / or his representative.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters of Science, Food Science and Technology with specialization in Dairy or Honey processing, Master of Science in Agricultural Engineering with Specialization in Dairy processing equipment, Master of Arts in Development studies, or Rural Economics with postgraduate diploma in project planning and management, Social Sciences or a related field from accredited university. Bachelor’s degree with 10 years of relevant experience in dairy and honey value chain may also be considered.

  • Demonstrated expertise in value chain analysis, dairy and honey processing, agribusiness undertaking, markets linkages. Training and protection sector, particularly of children in conflict environment.

  • Must be an excellent team player with good interpersonal skills.

  • A good communicator with sense humour and respect for divergent opinion and professional maturity to take negative feedbacks and criticism.

  • Knowledge and awareness of Sudan or a similar fragile context.

  • Resilience and willingness to live and travel in harsh conditions with basic social amenities.

  • Concern for gender, youth and children.

  • Highly analytical, result oriented personality with an eye for accuracy.

  • Diplomatic and tactful in handling coordination and networking issues.

  • Experience managing diverse teams in harsh environments.

  • At least 10 years of hands-on management experience of large (over USD 5M) economic development projects in a fragile environment.

  • Negotiation and representation experience at high levels.

  • Knowledge and awareness of Sudan or a similar fragile context.

  • Willingness to live and travel in harsh conditions.

  • Experience in working in a cross-cultural environment.

  • Training value chains and markets is desirable.

  • Training and experience in the protection sector, particularly of children in conflict environments; is highly desirable.

  • Some Arabic and Germans language skills.

  • Excellent English Language communication skills (oral and written).

  • In-depth application of Microsoft Word and Microsoft Excel (note that this will be tested).

  • Outstanding analytical/problem-solving skills.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments, and physical hardship conditions with limited resources.

  • Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Adept in expressing ideas thoughts and concepts clearly and effectively.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically up to 90% of the time.

Communications Manager

Position Title: Communications Manager

PURPOSE OF POSITION

The purpose of the position is to manage and coordinate field communications for World Vision’s Syria Response; to provide support and resources to enable the World Vision partnership to appropriately engage with its various public engagement audiences in order to raise funds and the profile of the organization.

MAJOR RESPONSIBILITIES:

Strategy and management 1. Assist the Syria Response Communications Director with the implementation of the Syria Response communications strategy in Syria, Jordan and Turkey. 2. Provide line management to Communication Officers in the Syria Response including technical, managerial and personal development support.

3. Build relationships with relevant actors (donors, UN humanitarian, local actors) who reach out to World Vision for inputs and opinion as a valuable expert on matters of protection of children and civilians.

Content management

  1. Oversee the production and collection of multimedia content across the Syria Response. Including supporting the development and production of annual reports.

  2. Pitch story ideas to the Syria Response Communications Director.

  3. Assist with the translation of content from Arabic to English and vice versa.

  4. Work closely with World Vision’s implementing partners on how to best gather content that meets the requirements of World Vision and its donors.

  5. Ensure all written, photographic, video, web and other resources produced are in alignment with World Vision Field Communication Policy, World Vision Branding Guidelines and Syria Response Communication Protocols.

  6. Ensure that content uploaded and made available on StoryHub and other World Vision content platforms.

  7. Oversee the Syria Response social media channels and draft content ready for publication.

Media relations 1. Maintain professional relationships with the media and develop media contact lists for national media in Syria, Jordan and Turkey. 2. Ensure that World Vision Syria Response field staff are aware of and abide by the World Vision Media Engagement Policy.

3. Monitor news coverage concerning or affecting World Vision’s Syria Response including reports from Arabic language media outlets. 4. Assist with the facilitation of media and VIP visits to project locations within the Syria Response.5. Act as the point of contact for World Vision Support Office media teams in the absence of the Syria Response Communications Director.6. Assist the Syria Response Communications Director and Syria Response Advocacy Director with the sourcing of news worthy information for press releases and other public statements.

7.Assist with the identification and training of spokespeople within the Syria Response.8. Monitor relevant Skype groups for requests and updates from World Vision Support Offices.

Extended Management Team1. Contribute to and represent the Syria Response Communications Department at Extended Management Team meetings across the response.2. Advise Syria Response colleagues on all matters relating to communications within the Syria Response.3. Contribute to crisis management situations if required. 4. Work closely with GAM to ensure communications representation is reflected in grants.

Capacity building and working with partners

  1. Delivery communication capacity building training in Arabic to World Vision’s implementing partner communications staff.

  2. Develop strong relationships with partner communications staff and when possible, provide mentorship to talented individuals.

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor’s Degree in journalism, media and communications or another related field

  • At least five years’ experience in communications or journalism with at least two years’ experience working within an INGO.

  • Strong communication skills, ability to facilitate the collection of photo, video, story and social media resources.

  • Ability to work in difficult, insecure and stressful conditions.

  • Demonstrated ability to think strategically, manage workload and meet deadlines.

  • Proven field communications experience in emergency settings and/or fragile contexts.

  • Proven ability to lead a team.

  • Full adherence to World Vision Child Protection, Code of Conduct and Conflict of Interest policies.

  • Fluency in written and spoken Arabic and English

  • Photography and filmmaking skills highly desirable

Internal Engagement Communications Director

*Preferred location: United Kingdom. Position to be located within a jurisdiction (country or U.S. State) where WVI is registered to operate.

PURPOSE OF POSITION:

Key to the success of realising World Vision’s strategy Our Promise, the World Vision Internal Engagement Communications Director is responsible for the effective strategic planning, delivery and impact measurement of a range of communications channels and targeted content that inspire and inform staff, increasingly utilising mobile technologies.

Overseeing a team of content and channel leads, the role holder will provide high-level direction and technical expertise to Partnership alignment of internal communications in particular as it serves to build understanding, shape corporate culture and strengthen Our Promise mindsets and behaviours. As a key partner to World Vision IT, People and Culture and Strategy Realisation teams, the role will pursue innovation in internal communications platforms and processes that encourage collaboration, engagement and trust.

This role requires the ability to think creatively and to employ a professional and effective collaboration style that gains respect and facilitates broad, effective engagement in improving World Vision Partnership communications processes.

MAJOR RESPONSIBILITIES:

Direct the development and delivery of Partnership-wide internal engagement communications approach and plan.

  • Oversee the development and adoption of new digital communications channels that engage leaders on the move with dynamic content.

  • Lead a team of dynamic internal communications professionals managing channels and content.

  • Drive alignment of communication strategy and culture through engaging internal communications.

  • Represent the voice of the field to leadership and ensure staff voice is reflected in messaging.

  • Direct and oversee internal communications for key global events.

  • Manage engagement and relationships with external resources such as vendors, consultants, etc.

  • Establish and track metrics on contribution of internal communications programmes to staff and programme productivity and effectiveness.

Serve as strategic and technical consultant to senior leadership and internal communications teams.

  • Provide strategic and technical expertise to the ongoing development of World Vision’s internal communications platforms and strategies.

  • Contribute to ongoing development and adaptation of strategy execution requiring internal engagement communications.

  • Act as consultant to senior leaders and other functions on change management efforts.

  • Identify and implement communications opportunities to connect leadership with employees.

  • Lead relevant Global Marketing and Communications working groups, projects teams as needed.

Direct collaboration of World Vision Communications with Knowledge Management, People and Culture, World Vision IT, and Strategy Realisation and Innovation teams and initiatives.

  • Collaborate with P&C and Governance on fostering a cohesive though diverse culture across the Partnership.

  • Collaborate with KM to ensure alignment of strategy, systems and processes for collection, organisation, and dissemination of communications.

  • Collaborate with WVIT for continual process improvement and development of innovative communications platforms.

  • Collaborate with Strategy Realisation Office to ensure input to and alignment of internal engagement communications.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelors degree or equivalent in public relations, communications, journalism, marketing or a related client-services field.

  • At least 10 years experience in leading a team focused on strategic organisational communications.

  • Strong understanding of mobile technology and its potential.

  • Demonstrated ability to identify and analyse business and audience needs to deliver messages via the most appropriate mix of channels.

  • Demonstrated success motivating diverse stakeholder groups toward collaborative, win-win engagement.

  • Demonstrated success developing strategic global communications plans.

  • Demonstrated ability to prioritise competing demands and communicate clearly to ensure adequate focus on most critical objectives.

  • Excellent writing and verbal communication skills.

  • Strong emotional intelligence and interpersonal skills–able to collaborate with, influence and direct, and appropriately target communications and solutions for people at all levels and across departments and offices.

  • 5+ years experience in a global and multi-cultural environment.

  • Demonstrated success managing both staff and external resources (e.g. contractors and vendors).

  • Good understanding of the development and humanitarian sector.

  • Fluent English speaking/reading/writing ability required.

Preferred Skills, Knowledge and Experience:

  • Understands World Vision, its mission and vision.

  • Field work experience in development projects either within World Vision or with another international development organisation.

  • Strong understanding of the contribution of strategic communications to World Vision's ministry, particularly role in enabling Partnership priorities and goals.

  • Understanding of the functional processes in complex global organisations.

  • Demonstrated success managing or directing change-management processes.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally 20% of the time.

Emergency Communications Specialist, WV DRC

BACKGROUND:

World Vision has been delivering relief, rehabilitation and development programs to conflict, disaster-affected and poverty-stricken populations in DRC since 1984. World Vision has been responding to a series of isolated protracted crisis in country, including Kasais since June 2017 and Ebola in North Kivu since August 2018. Under a new ‘sustained humanitarian response’, World Vision DRC seeks to improve child well-being through humanitarian protection, education and food & cash programming in Kasai, Beni, Tanganyika, & North-West. The role of Emergency Communications Specialist will work across all responses to improve the flow of information and content to Support Offices and media streams.

PURPOSE OF POSITION:

The purpose of this position is to produce a wide range of written, video and photographic communications resources/materials and manage platforms linked to the Sustained Humanitarian Response (SHR) that helps profile and market World Vision DRC’s humanitarian and emergency response work, both at local and international levels.

MAJOR RESPONSIBILITIES:

Response Communications:

  • Provide leadership with communications support through content creation and dissemination, ensuring information is shared among staff and key internal audiences and external partners, using appropriate platforms.

  • Coordinate with the Ebola Response teams to identify key audiences (funding, advocacy, partnering, influence, community) and craft a focused communications (or external engagement) plan, objectives, activities and plans to deliver and evaluate them.

  • Ensure content complies with child protection and informed consent protocols and treats subjects with dignity.

  • Provide communications support to promote grant, technical and sector function positioning and visibility.

  • Monitor and manage reputation risk issues associated with emergency responses and comply with World Vision risk reporting protocols.

  • Establish processes to deliver rapid sign-off of messaging and content in collaboration with response managers and NO SLT.

SHR Communications:

  • Collaborate with global, regional and SHR colleagues to define key issues, messaging, and communications channels communications initiatives.

  • Collect stories, write and publish over web or social media.

  • Help plan and execute communications plan for the SHR in a support or lead capacity.

Internal Communications:

  • Establish response communications systems and processes to generate content in coordination with resource acquisition and management teams.

  • Identify, brief and train spokespeople to ensure professional on-message media engagement that promotes World Vision’s response operations.

  • Lead the production and dissemination of response reports for Ebola Response and SHR (including Sit Reps).

  • Work with Response Director/Manager and other emergency functions to provide regular updates to the NO, region and partnership.

  • With National Office (NO) support and guidance, execute required Communications Policies and Communications Strategy, ensure staff understanding and monitor for compliance.

  • Regularly update WV DRC website and appeal pages on wvi.org

Media Communications:

  • Liaise with Support Office (SO), Global Centre (GC) and other WV entity communications to pursue, prioritize, coordinate, pitch, react to and manage media interviews, opportunities and content, including development of press releases.

  • Facilitate local and international media visits to market & profile WV DRC’s response.

  • Ensure all materials are shared via WV Relief, Skype chats, and other networks as appropriate.

  • Develop and update response narrative, key messages, Q&As and guidelines in order to proactively and effectively position the humanitarian crisis and World Vision’s response.

  • Develop and maintain key media contacts and build relationships with different media houses.

  • Coordinate, plan and facilitate VIP visits from other World Vision/external partners.

  • Coordinate with Security and Admin to brief VIPs on cultural and contextual issues, key messages and prepare VIPs to serve as spokespersons or ambassadors.

  • Support the handling and management of all media crisis communications within the guidelines of the NO, RO and WVI.

Branding:

  • Ensure WV brand uniformly implemented across responses, working with WV partner organizations, program managers and NO as appropriate.

  • Analyses the humanitarian, media, political, security and response landscape for positioning opportunities and risk management in order to advise leadership (WV risk specialists) and effectively position World Vision, the response and humanitarian issues.

  • Understands World Vision’s brand - ensures conformity.

  • Ensures the response effectively positions itself with a clear narrative, key messages and Q&As, in alignment with the response communications strategy.

KNOWLEDGE, SKILLS & ABILITIES:

  • At least 4 years prior experience

  • English & French language fluency (written and verbal).

  • Excellent writing and photography skills.

  • Excellent interpersonal skills (specifically with working with people from a variety of cultures).

  • High level of confidence and confidentiality.

  • Strong working knowledge of Microsoft office and Adobe Creative Suite (Lightroom, Premiere Pro, InDesign).

  • An energetic, analytical and self-starting approach to executing work that involve significant responsibility.

  • Demonstrated ability to think and manage strategically, plan and meet deadlines.

Preferred Qualifications:

  • BA in journalism or communications/public relations or at least 3 years (or more) relevant working experience in related field.

  • Experience in working in an emergency context.

  • Excellent writing, photographic and Video skills is required.

  • Experience updating a web CMS and creating content for social media.

  • Excellent interpersonal and cross-cultural communication skills.

  • Understanding of political sensitivities and experience in advocacy roles.

  • Experience working with media and drafting key messages.

  • Team player with good organizational skills.

  • English and French language fluency (written and verbal).

  • HEAT or SAINT security training.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

  • Travel: 70% travel within country to various responses is expected (across the country).

  • Out of hours work: 10% (occasional last-minute requests or media interest may require out of hours work) and field and media visits may take place over weekends.

  • On call: Always except on leave.

OFICIAL DE COMUNICACIONES

Oficial de Comunicaciones

Proyecto: VIH & TB – Fondo Mundial

PROPÓSITO DEL PUESTO

Desarrollar e implementar procedimientos en el área comunicacional externa e interna de los Proyectos NIC-H-WVI Y NIC-T-WVI con base en las políticas, procedimientos y protocolos ya establecidos por World Vision International.

PRINCIPALES RESPONSABILIDADES

Redactar y coordinar con Visión Mundial Nicaragua (área de Marketing Social) el desarrollo y la elaboración de los productos institucionales del proyecto (como informe anual, videos institucionales, etc.)

Informes al donante y a públicos interno y externo de alta calidad, en tiempo y forma

Elaborada una estrategia de manejo de crisis alineada a los protocolos de WVNIC.

Actuar como punto focal de comunicaciones entre los proyectos NIC-H-WVI Y NIC-T-WVI y la prensa, sociedad civil (SR) e Instituciones del estado según las necesidades.

Facilitar un ambiente cordial, respetuoso transparente y bien informado a los sub receptores, sociedad civil (SR), instituciones del estado.

Generada evidencia de impacto

Cubiertos eventos que realicen sub receptores

Diseñar e implementar una estrategia de comunicación (a través de medios de comunicación colectiva y redes sociales) para conseguir un mejor posicionamiento de los proyectos NIC-H-WVI Y NIC-T-WVI a nivel local.

Habilitados canales de comunicación de quejas y otros por parte de las poblaciones beneficiadas.

Desplegada campaña de posicionamiento del proyecto

Coordinada campaña continua de prevención con el MINSA

Monitorear los medios impresos y redes sociales a nivel nacional para verificar qué está ocurriendo en la agenda pública y a nivel noticioso en temáticas relacionadas al proyecto. Reportes de Actualización y monitoreo de las noticias en el contexto nacional e internacional relacionadas a las temáticas del proyecto

Establecer indicadores de visualización del proyecto en Redes sociales y otros.

CONOCIMIENTOS, DESTREZAS Y HABILIDADES

Educación

Profesional en ciencias de la comunicación social y/o Periodismo

Nivel de maestría en comunicación social (deseable)

Bilingüe.

Experiencia: Mínimo 3 años de experiencia como Líder de Comunicaciones en proyectos de la cooperación internacional.

Comprobada capacidad de generar materiales comunicacionales multimedia como: fotografías, videos, historias de interés de impacto humano, informes, notas de prensa y comunicados generales.

Capacidades Centrales

Capacidades de logro

Lograr resultados y servicio de calidad.

Responder de forma inmediata y de manera profesional.

Maximizar el uso de los recursos para cumplir con estándares.

Inspirar confianza dentro y fuera de la organización.

Comunicar eficazmente la información.

Capacidades de pensamiento

Identificar puntos críticos enfrentados por la organización.

Garantizar que los esfuerzos están enfocados en áreas prioritarias.

Entender el sector humanitario.

Representar a la organización como una organización enfocada en la niñez.

Capacidades de autogestión

Mostrar una vida y un trabajo centrados en Cristo.

Reflejar valores cristianos en el trabajo y la vida

Mantener equilibrio y efectividad en el trabajo/la vida.

Capacidades relacionales

Desarrollar relaciones de colaboración.

Tratar a otros con honor y respeto.

Coopera bien con otros miembros del equipo.

Desarrollar redes de relaciones efectivas personales.

Influir a las personas y a los grupos.

RELACIONES LABORALES

Dirección de Sostenibilidad

Coordinación de la implementación de la estrategia y planes anuales de marketing social.

Gerencia de Compras y Administración

Para solicitar apoyo para impresión de materiales promocionales y publicaciones Coordinadores de Áreas, Directores, Gerentes de Núcleos y Líderes de Proyectos.

Para coordinar la cobertura de eventos relevantes de la organización,

Dirección de Operaciones

Para coordinar las visitas de campo en las que se rescaten historias de interés humano.

Equipo RDU-LAC

Para consultas sobre la identidad corporativa y manejo correcto de redes sociales.

Contactos (externos)

Con medios de comunicaciones tradicionales y digitales: Coordinar espacios de publicidad en medios

Con los comunicadores de otras organizaciones que trabajen enfocadas en el tema de VIH y TB: Para solicitar entrevistas u opiniones a incluir en publicaciones.

LIBERTAD PARA ACTUAR

Tipo de decisiones

Decisiones autónomas (que no requieren de aprobación previa)

Elaboración de contenidos en conjunto con el coordinador de comunicaciones de ON

Planificación conjunta con coordinador de comunicaciones de ON para la difusión de productos comunicacionales.

Relaciones con periodistas, influencers y todo actor clave que contribuya al posicionamiento de World Vision Nicaragua.

Elaboración de informes trimestrales y anuales.

Decisiones coordinadas (que requieren de coordinación con colegas de la misma o de diferente área de trabajo)

Planificación para la producción de productos comunicacionales.

Decisiones consultadas (que requieren de aprobación previa por parte del supervisor)

Revisión de contenidos y su retorno de inversión

Estrategia de marketing digital y sus planes operativos

Presupuesto de implementación del plan operativo de marketing social

Materiales diseñados a ser publicados

Contenidos a publicar en boletín interno

La versión final de los videos a compartir

Social Channels Officer

Preferred position location: United Kingdom - Home Working. Other locations to be determined by home country of successful candidate in the USA, where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision International is looking for someone to drive and manage our primary global social media channels. The ideal fit is someone who loves social media, has a keen interest in where social media is trending, and wants to engage with our audiences day-to-day.

World Vision is made up of offices around the world and consists of Global Centre, support offices and field offices. This position manages our Global Centre channels (@worldvision on Twitter/Instagram and World Vision International on Facebook). You’ll also oversee, assist, and give best-practice advice to our support and field offices. This will require analyzing and reviewing our global content and providing feedback to the network.

The ideal candidate lives and breathes social media, but also has a desire to see God’s love shared to those around the world. They should also have some creative design skills that can make content feel fresh, innovative and engaging.

This candidate should also be light-hearted, fun, creative and have social media examples that showcase this.

This position will report to the Digital Properties Manager and will be able to work remotely.

MAJOR RESPONSIBILITIES:

  • Identify, edit and curate content for all WVI digital properties for key moments, regular postings, emergencies, etc.

  • Provide oversight of Partnership social media accounts and ensure others follow established protocols and editorial guidelines (negotiate in disputes, help correct errors).

  • Work with NO and sector communicators as they develop content for WVI digital properties to build their capacity and ensure alignment of messaging and best practice standards.

  • Develop and create content using graphic design and media skills, this includes managing external vendor to create this content.

  • Actively engage with our audiences on social media channels.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in communications, marketing or social media related field.

  • Three + years proven social media content development.

  • Editorial and design skills.

  • Extensive knowledge of Facebook, Instagram, Twitter and LinkedIn.

  • Experience creating social media advertisements and “boosting”.

  • Engaging writing skills.

  • Ability to analyze social media data and provide recommendations.

  • Good understanding of social media KPIs.

  • Critical thinker and problem-solving skills.

  • Good time-management skills.

  • Great interpersonal, presentation and communication skills.

  • An understanding of audience segmentation/ how to target key audiences.

Preferred Skills, Knowledge and Experience:

  • Experience in a global organization (NGO experience an advantage).

  • Experience with Sprout/Simply Measured social media analytics.

  • Graphic design knowledge, specifically with using Adobe Creative Suite to create social media assets.

  • Video editing skills.

  • Content development experience such as mobile video capture and editing.

  • Knowledge using Canva.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Advisor, Communications (External Engagement)

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

Reporting to the Director for Impact Communication, the advisor will build World Vision’s reputation as a leading child-focused development, advocacy and disaster management agency by evidencing our field impact and expertise across our core technical sectors, and by promoting our thought leadership.

Working primarily with the Disaster Management team, he/she will be working to secure an increase in grants and private partnerships income, to maximise our influence on policy, and to advocate for children and communities affected by disasters, poverty or other vulnerabilities.

MAJOR RESPONSIBILITIES:

Reputation, profile and positioning for income growth and policy influence:

  • Develop and lead implementation of targeted external engagement and communications plans for pre-positioning with key global funding and policy bodies, and other powerholders, to create appropriate environment for resource development and humanitarian and development policy.

  • In collaboration with a variety of teams in Global Centre Marketing and Communications, as well as other World Vision offices, design and drive communications strategies and annual plans for key moments to reach powerholders.

Identify and manage reputation risk:

  • Work closely with World Vision's risk advisors to plan proactive and reactive communications plans to address potential risk scenarios associated with the contexts in which Disaster Management works.

  • Equip and support external engagement, media and social media teams to identify, manage and mitigate key disaster management-related risk issues.

Other:

  • Work with Disaster Management staff to ensure World Vision's technical expertise has a compelling, comprehensive, engaging digital presence.

  • Deploy to field and/or travel key external fora.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters level qualifications in Strategic Communications, Organisational Development, Business Administration, Journalism, Marketing or equivalent.

  • Ten years’ experience in marketing, or communications fields with minimum five years at a senior management level.

  • Three years working in humanitarian or emergency response industry.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Strategic approach to reputation, positioning and communications planning and knowledge of audience engagement.

  • Demonstrated success in understanding audience and stakeholder needs and channel management.

  • Excellent written and verbal communications skills to deal with the highest level of organisation/business representatives.

  • Knowledge of a second language such as French, Arabic or Spanish.

  • Advanced knowledge of communications theory and application.

  • Knowledge of internal and change-related communications.

  • Field-based or virtual deployment for an emergency response in a senior communications role.

  • Demonstrable success in designing and managing engagement campaigns.

  • Demonstrable success in managing large scale, multi-faceted and cross-function projects.

  • Experience in strategic planning and implementation of communications projects in line with organisation objectives.

  • Experience in advising senior management on communication, reputation and marketing related issues.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

  • Flexible worldview, emotional maturity and physical stamina.

  • Ability to live an exemplary lifestyle as interpreted in specific or local contexts.

  • Must be resilient and able to persevere in the face of disappointment and be able to function effectively in contexts of ambiguity.

  • Able to deploy to field in a communications or grants-related role up to four weeks per year.

  • Able to manage multiple tasks and functions effectively in high-pressure environments, while maintaining a healthy work-life balance.