Sharing Stories of Joy

We seek to increase trust and strengthen World Vision's reputation through powerful content, campaigns, and messaging that help effect change in the lives of the world’s most vulnerable children. Is your vision our vision?

Communications Coordinator

LOCATION

Yerevan, Armenia

DURATION

Open-ended

PURPOSE OF THE POSITION

This position is part of WV Armenia (WVA) Communications function. The position will oversee the production of key communications resources for donor and public engagement; position the ministry of WV with in-country and international media; lead external communications on a range of development and advocacy issues; direct communications in emergency and reputation risk issues; and manage internal/employee communications processes which support and advance the strategic goals of the National Office (NO) and its core ministry functions. Heavy focus on local resource generation is a priority. The position holder should provide leadership to the Communications team within the Resource Mobilization Unit to ensure its successful operation in compliance with all World Vision International (WVI) and NO policies and standards.

MAJOR RESPONSIBILITIES

STRATEGY PLANNING AND INTERNAL ENGAGEMENT

  • Annual strategy development,

  • Internal communications to mobilize staff for strategy, ministry execution and impact,

  • Actively participate in the development of Resource Mobilization Strategy of World Vision Armenia (WVA),

  • Develop the Communications strategy and support in the development of the External Engagement communications strategy,

  • Support NO leadership in communicating areas of their work that create unified identity across the programme, contribute to a shared understanding of strategy and goals, and facilitate change management,

  • Establish systems and safeguards for the appropriate and effective flow of relevant information to and from WV staff when required,

  • Contribute to the development of NO External Engagement (EE) Plan; set clear objectives towards promoting WV’s core objectives and capacity to external stakeholders inside and outside of Armenia,

  • Develop and implement integrated, strategic directions and plans for communication in NO within the overall regional and Global trends,

  • Work collaboratively with relevant teams and External Engagement Group (EEG) in NO and throughout the Partnership towards realization of NO mission.

PUBLIC – COMMUNITY CONNECTIONS

  • Evidence-based content for resource generation,

  • Content development and programmatic support,

  • Manage the planning and production of on-brand, compelling evidence-based and issues-oriented grants/ fundraising, advocacy and publicity materials (web-based, digital, print and video) for effective donor (including marketing and grant acquisition) and public engagement – both in-country and internationally, and in collaboration with other World Vision Offices if/as appropriate,

  • Ensure that stories, photos and other materials are produced to standards of quality required for informing, educating and engaging donors and publics via Partnership websites, magazines, adverts, donor appeals, media releases and other communications channels and outlets.

  • Host/support the Partnership resource gathering visits/ Media (acknowledged via ContentFlow),

  • Ensure proper support is provided to the sponsorship team according to set agreements pertaining to high quality content generation. Facilitate all deliverables required through Sponsorship 2.0 generated in field level,

  • Ensure proper support is provided to the resource generation unit (marketing and Grant Acquisition & Management) according to set agreements pertaining to high quality and standards of content generation and sharing and positioning,

  • Plan and manage communications content in response to both slow- and rapid-onset emergency/relief situations ensuring that WV Partnership is provided with quality stories, photos and media interviews from the field quickly,

  • Ensure that the communications team has all key tools and training required for rapid deployments to and communications from the field for extended periods of time.

REPUTATION AND INFLUENCE

  • Enlarged media engagement, organizational positioning in mainstream and social media to mobilize publics for social and policy change,

  • Manage the development of contacts with country-level and international media to earn coverage of World Vision,

  • Ensure NO designated spokespeople and technical experts are identified, trained and offered to media for proactive, positive public engagement. World Vision staff is aware of and adhere to media relations protocols,

  • Support the monitoring of national media and establish the overall capacity of NO to initiate and respond to media contacts with required speed and skill. Utilize Meltwater analytics,

  • Manage reputation and risk issues. Serve as media advisor to relevant staff members,

  • Ensure efficient social media channels are selected to initiate discussions around WV activities amongst target audiences. Manage digital platforms assuring proper monitoring and analysis,

  • Ensure the external communication resources use correct WV identity and branding,

  • Collaborate with advocacy colleagues to define key issues, messaging, and communications channels for public advocacy initiatives (ITAW). Engage media to gain exposure and credibility, and increase public discussion,

  • Provide communications support reflected in applicable regional and global advocacy campaigns,

  • Collaborate with GAM team to provide support throughout the grant prepositioning, acquisition and management cycle. Work with the regional Communications team to continuously improve the support provided. Same approach take for marketing cycles,

  • Coordinate public events to best share WV’s messages and branding,

  • Lead Communications team efficiently through making sure that updated information on important developments is available, the activities are prioritized, processes are simplified, and overlaps avoided,

  • Create a network of freelancers to assure some resource generation is outsourced.

CAPACITY BUILDING

  • In collaboration with the People & Culture (P&C) Department improve the capacity of the Communications team and work towards talent identification,

  • Build capacity of NO staff in Communications related issues,

  • Identify and train NO and Area Program (AP) staff that can provide information on their projects for use through local and international communication channels, if required.

REQUIRED QUALIFICATIONS

The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • Demonstrated experience in managing teams,

  • At least five years professional experience in journalism or public relations,

  • Experience in project management, including the production of diverse communications resources such as publications, multi-media, websites/pages, photo and video reports, social media, etc.,

  • Cross-cultural communication skills. Able to travel and work in the field as an essential function of the position,

  • Skills in photography and/or video production,

  • Past experience or familiarity with marketing departments an asset,

  • Experience developing or contributing to the development, execution and reporting on strategies, preferably as part of a cross-functional team,

  • Fluency in Armenian, English and Russian,

  • A full commitment to World Vision’s core values and mission statement,

  • Full adherence to World Vision Child Protection, Code of Conduct and Conflict of Interest policies.

  • Full Adherence to security protocols,

  • Minimum 20% time traveling in the field,

  • Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Senior Business Development Specialist

JOB ANNOUNCEMENT

Senior Business Development Specialist (SBDS)

World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Applicable to:

  • Cambodian Nationals

  • Internationals with local residence in Cambodia

JOB ID : NO-FY21-F003

Position: Senior Business Development Specialist (SBDS)

Location: National Office

Salary: 1,280$ - 1,920 $ per month

Number of Positon: 1

Type of Contract: Local Hire Undefined Contract

I. PURPOSE AND BACKGROUND OF THE POSITION

To provide expertise and leadership in acquiring grant and private non-sponsorship funding, build relationships with external donors (including USAID, World Bank, EU, etc.); key stakeholders, Support Offices and other partner organizations; and build the capacity of technical staff in the areas of business development, grant acquisition and proposal writing.

The SBDS will work with a team of professionals pursuing the acquisition of high-quality grants and private funding to increase non-sponsorship funding for World Vision International Cambodia and ensure the office meets its strategic priorities. The day to day work of the SBDS will include proactive donor engagement activities to ensure the identification of funding sources and the development of strong relationships that will enable new donor support and repeat awards from existing donors. The SBDS will be coordinating and developing high-quality funding proposals and other documents and will be involved in sharing information with the technical team and other relevant departments within the office. The SBDS will develop and enhance relationships with World Vision Support Office, the Asia Pacific Regional Office, as well as external stakeholders. The SBDS will report directly to the Senior Manager for Resource Acquisition and will be expected to mentor and develop capacity of other members of the team.

II. MAJOR RESPONSIBILITIES

  • Contributing and participating in the resource acquisition efforts and leading the grant/PNS proposal development process to contribute towards successful funding proposals

  • Participating in the development of WVC’s grant acquisition strategy and annual business plans;Lead in the coordination, development, writing and submission of proposals for grant and PNS funding

  • Lead/support pre-positioning process with donors/key stakeholders/partners for upcoming opportunities in the pipeline

  • Lead/Support donor engagement process with new and repeat donors,

  • Coordinate with external stakeholders and partners and lead in the development of consortia

  • Lead grant design and start-up workshops and ensure the quality of handover to operations for project start-up and implementation

  • Ensure high quality systems and processes for grant acquisition are maintained, as well as systems for Acquisition Knowledge Management to meet organizational needs and standards

  • Coordinate among internal stakeholders to ensure quality project design in alignment with organizational priorities and community needs

  • Develop leadership and management skills to support the Resource Acquisition Unit (RAU)

  • Mentor and supervise the day-to-day work of the Business Development Officer

  • Travel to the field as necessary, particularly for the purpose of donor visits to projects

III. REQUIREMENTS:

  • Bachelors degree in relevant discipline such as development studies, international relations, management, economics or a related discipline.

  • Demonstrated knowledge and experience of programming, funding, financial management standards

  • Demonstrated knowledge of development theory, sectoral programmes, transformational development, gender mainstreaming and inclusive programming

  • Strong analytical skills and problem solving abilities

  • Excellent interpersonal communication skills and an ability to work supportively within a team

  • Excellent spoken and written English skills

  • Computer literacy, especially in Microsoft Word and Excel

  • At least 3 years’ experience in designing programs, developing project proposals and budgets

  • At least 2 years working in a donor relations position (including understanding donor priorities, requirements and standards, and presenting the organization to donors)

  • At least 2 years’ experience working in social development sector (NGO, UN agency, etc.)

  • Shows humble leadership that supports the team; attitude that seeks consensus, collaboration and engagement

  • Able to handle multiple priorities and tasks; able to deliver under pressure and deadlines

  • Values quality and timeliness in his/her work

Candidates who are offered job are required to produce Local Police Clearance Certificate prior to date of joining in the organisation.

GO GREEN! SAVE THE TREES!

All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified womenand disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Senior Public Engagement Specialist

JOB ANNOUNCEMENT

Senior Public Engagement Specialist

World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Our Cambodia Office is seeking for one (01) Cambodian candidateto fill in the position below:

Position: Senior Public Engagement Specialist

Location: Phnom Penh, Cambodia

Salary Range: 970 USD-1,455 USD

I. THE PURPOSE OF THE POSITION

The Senior Public Engagement Officer plays a critical role in developing, managing, producing and writing high quality, compelling contents to position World Vision Cambodia as a premiere child-focused development agency to the public, donors, media and other identified key stakeholders in the country and internationally.

The role holder will build on World Vision’s strong and trusted reputation in Cambodia, based on evidence from field programming and experience. The Senior Public Engagement Officer will also amplify WVI-C’s advocacy and Local fundraising campaigns through strategic digital and media engagement plans.

The Senior Public Engagement Officer also performs a crucial role in mitigating reputational risks by working proactively with the in-country and regional risk management and communications teams. The Senior Public Engagement Officer will also provide-s direct and proactive support to humanitarian affairs and emergency responses.

II. MAJOR RESPONSIBILITIES

  • Develop national media engagement plan to position World Vision as the child leading organisation in Cambodia by developing written contents, media engagement materials

  • Provide quality assurance of all products that will be distributed and posted on website by proofreading and alignment with global guidelines

  • With an in-depth knowledge of Community Development and strong critical thinking, proactively manage the development of an annual portfolio of publication and collaterals that build public engagement, awareness and trust in World Vision Cambodia

  • Coordinating and aligning where possible, WVI-C internal & external communications to align and improve the cut through, clarity and understanding of WVI-C’s identify and key messages

  • Manage Disaster Communications such as mitigate organisation risk through effective risk communications preparedness, prepare media statement,FAQS, key messages

  • Take a lead on any emergency / HEA events, advising on communications and content

  • Lead capacity building to staff on spokeperson training and key message delivery

III. REQUIREMENTS:

  • University Degree in Social Sciences, Journalism, Humanities, International Relations, Development Studies, Communications or its equivalent, a post graduate qualification is a plus

  • Excellent written, verbal and interpersonal communication skills (Khmer and English)

  • Think strategically on behalf of the organisation and with an understanding of World Visions ministry, ways of working and functional roles. And know how to say and what to say on behalf of the organisation

  • A demonstrated commitment to serving others and alignment to WV values

  • Understanding of policy analysis and engagement processes and be able to sharpen organisation’s key messages

  • Influencing skill is key to media engagement work

  • Ability to develop and manage a multi-disciplinary portfolio

  • Demonstrated ability to work autonomously and achieve outcomes.

  • Minimum 4 years’ experience in working with media and in public relations, advocacy and campaigns

  • Advanced level of computer proficiency and familiarity with design software and technologies such as photoshop

  • Experience in managing internal intranet sites is Preferred

GO GREEN! SAVE THE TREES!

All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified womenand disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Senior Programme Officer - IRDM (Level 2)

World Vision is a Christian, relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice.

We work through our main sectors – education, health and nutrition, water and sanitation, economic development and child protection – serving all people, regardless of religion, race, ethnicity or gender. Our work is always child-focused, participatory and community driven.

World Vision and has been in Sri Lanka since 1977 and currently serves in 30 locations in 13 Districts across the country through development programmes. In 2020 we directly impacted the lives of nearly 100,000 most vulnerable children and their families.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

Senior Programme Officer – International Resource Development & Management (Level 2)

Location – Colombo

Job Profile

The Senior Programme Officer is responsible for creating and managing new funding acquisition and contract management and reporting for a portfolio of multi/bi-lateral institutional and private non-sponsorship (from World Vision International Support Offices and private entities, such as foundations) donors to enable World Vision Lanka’s (WVL) strategic objective to develop diversified and sustainable funding.

Major Responsibilities

  • Develop and acquire new funding opportunities

  • Develop an opportunity-specific win strategy for WVL to pursue, considering insights from donor guidelines, market trends, landscape mapping, organisational strengths and unique selling proposition

  • Lead, establish and properly brief Bid Team on the opportunity synopsis and donor guidelines

  • Work with technical staff, Monitoring, Evaluation, Accountability & Leaning (MEAL) Staff, Communications and Operations as required to support the development of high quality communication materials for (pre)positioning with donors and partners.

  • Effective Project Cycle Management (PCM)

  • Facilitate effective and collaborative grant management processes and monitor project progress in order to ensure grants are successful in meeting objectives, timelines, budgets and expected quality in line with approved project design and donor and internal compliance requirements

  • Build and maintain effective professional relationships

  • Clearly communicate and agree reciprocal expectations between stakeholders; seek to understand and address any challenges in meeting expectations; ensure appropriate documentation is available to demonstrate agreements that were reached; follow through on agreed expectations

  • Develop and strengthen internal processes for effective grant acquisition and management

  • Capture and share lessons learned from funding application processes and identify concrete actions to help improve the success rate for future applications

Required qualifications, experience & competencies

  • 2 - 3 years of experience in developing and designing successful proposals for institutional funding

  • Bachelor’s degree in a relevant field (e.g. international or development studies, economics, social science disciplines, etc.)

  • Demonstrated understanding of project logic development

  • Experience in successfully managing communications and relationships with institutional donors

  • Demonstrable prior successes in Project Cycle Management (PCM) and overseeing grant processes through log frame, budget, progress monitoring

  • Deep understanding of community development processes, inter/national frameworks and principles

  • Fluent in English, written and verbal communication skills. Working knowledge of at least one other official Sri Lankan language (Tamil and/or Sinhalese)

  • Ability and willingness to travel domestically and internationally up to 20% of the time

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Only short listed candidates will be notified.

Communication Assistant

Position: Communication Assistant

Work location: Korca

Deadline of applications: 2 March 2021

Type: Fixed Term, Full Time

Purpose of position

The focus of the position is to support with the production of key communications resources for clients, donor and public engagement; position the City of Children project with local media, and support internal communications processes which support and advance the strategic goal of City of Children project. The communications assistant will facilitate and deliver content, using platforms and channels to reach diverse audiences.

Major Responsibilities

Community Engagement Communications

Ensure quality production of visual and written content for defined clients, donor segments and audiences reflecting project objectives and evidence of impact. Written and Visual Content Development per partnership requirements

Deliver communications support to World Vision Albania & Kosovo Office marketing initiatives.

Support the communication with producing information material regarding City of Children project. Support improving the dialogue between the clients, partners, sponsors and the community.

Contribute to quality and project aligned updates posted regularly; find innovative methods to attract more visitors to online channels.

Ensure information on activities is provided bilingual, Albanian and English language.

Provide communications support during the organization of public events initiated by Area Program, projects and programmes.

Provide support in drafting press/media communications and providing research as directed by the Communications Department.

Collect stories for the City of Children, World Vision internal and/or external communication

Communications on Public Relations

Support in increasing of social community engagement in World Vision project, endorsing World Vision, and active in child wellbeing issues based discussion on World Vision Albania & Kosovo-managed digital platforms.

Ensure the external communication resources for the project are used correctly with World Vision communications standards.

Provide support reflected in applicable zonal and national advocacy campaigns undertaken from World Vision Albania & Kosovo.

Knowledge/Qualifications for the Role

Required Professional Experience

At least 1 year of experience in journalism/ communications/media

Solid verbal and written communication skills.

Story writing, photography and videography skills.

Fluency in computer programs (Word, Excel, Power Point)

Solid knowledge in media relations

Knowledge of development work, understanding of Child wellbeing concept

Required Education

Degree in linguistics, journalism, or communications

Preferred Knowledge and Qualifications

Should deal with information flow that needs fast processing

Should work in multi-task environment.

Video editing skills

Self-motivated, innovative, and able to work under pressure

Note: While we appreciate all applications received, only those selected for the next phase of recruitment process will be contacted.

Global Director, Digital CX Experience

*Preferred position location: Monrovia, CA (USA) or Seattle, WA, with also possibly London (United Kingdom). Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

This role will have a significant global impact developing the vision and leading the design and implementation of our global digital experiences, products and ecosystems to differentiate World Vision around the globe. This role will be responsible for elevating and integrating our digital experiences across the marketing funnel (from awareness and consideration, to acquisition and all along the donor journey) to deliver a distinctive, consistent brand expression that delights donors and supporters across the globe, and brings to life the stories of children and their communities lifted up out of poverty in some of the world’s toughest places.

With your proven success leading digital CX transformation, combined with your outstanding collaborative leadership, through this role you can truly be a change-maker in the world each and every day!

Working across the globe with marketing leaders, product leaders, brand leaders and external agencies, the role will be accountable for leading development and implementation of a compelling digital CX vision and design strategy that delivers break through experiences connecting supporters, donors and the vulnerable children and communities that we serve.

World Vision is the largest child-focused private charity in the world. Together with our supporters, we’ve impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.

Engaged in the most relevant critical issues of our day, in the time it takes to read this sentence, World Vision will have reached 50 new people with needed knowledge, supplies or resources to help them protect themselves and their families from the devastating effects of the coronavirus pandemic.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.

KEY RESPONSIBILITIES:

  • Lead development and implementation of a compelling digital CX vision and design strategy that drives brand value and, above all, meaningfully connects supporters, donors and the vulnerable children and communities that we serve.

  • Lead end to end digital experience design for all global product lines, ecosystems and marketing offers, in partnership with global product owners; translate business priorities into marketing technology design strategy and oversee execution working in collaboration with designers and engineers.

  • Ensure target audiences are central to all strategy, design and operational decisions driven by donor insights and unleashing the power of dynamic listening and social analytics to help digital marketing efforts better achieve the three primary business objectives— acquire more donors, retain current donors and build brand value – with an agile test and learn mindset.

  • Collaborate with leaders in product and engineering to measure product quality and make sure it meets quality standards for release, provide guidance on measuring outcomes, and analyze and monitor qualitative and quantitative data on usage and optimization to shape and evolve the vision.

  • Develop and lead implementation of an enterprise wide Martech road map, in partnership with fundraising and IT leaders across the globe, and the state-of-the art capabilities required to deliver; co-lead senior executive global steering group overseeing delivery.

  • Motivate and inspire others, from team members to executive level, by communicating your aesthetic, technical, and design visions through compelling written, verbal and graphical presentations.

  • Contribute as a vital member of a passionate, world-class global team dedicated to Hope, Joy and Justice for ALL children!

KNOWLEDGE, SKILLS AND ABILITIES:

  • 10-15 years in IT, Marketing, or Digital functional areas, including 5+ years in CX-focused leadership roles of digital products and ECommerce sites at scale.

  • Extensive experience leading UX design to develop and deliver best in class customer experiences.

  • Experience working with marketing, brand, engineers and product managers to drive design strategy, vision, execution and results to achieve business objectives.

  • Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget/time expectations.

  • A proven digital leader, fluent in managing large cross-functional MarTech developments in fluid agile teams.

  • Awareness of the latest MarTech landscape and product sets as they related to user and customer experience projects.

  • Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes, and practices, including Agile Development, Cloud, DevOps.

  • Exceptional analytical skills with a track record of improving UX KPIs to drive business results.

  • Exceptional relationship and influencing skills, able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds, and developing high-performing virtual global teams.

  • Significant experience leading change in a complex environment.

  • Qualification in and significant experience with the practical project application of best-practice CX and UX methodologies (such as Design Thinking, Double Diamond, etc.)

  • Bachelor’s degree in Marketing, Computer Science, Information Systems or a related field is required; Master’s degree preferred.

Preferred:

  • A digital marketing native with skills across the whole funnel of digital marketing, especially in global consumer-facing environments.

  • Experience using customer data, CRM, segmentation, and marketing automation to drive engagement.

Work Environment/Travel:

  • Ability and willingness to travel internationally up to 30% of the time (when Covid 19 restrictions lifted).

Donor Liaison and Communications Officer

JOB ANNOUNCEMENT

Donor Liaison and Communications Officer

NOTE: ONLY CAMBODIAN NATIONALS MAY APPLY FOR THIS POSITION

World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Our Cambodia Office is seeking for one (01) candidateto fill in the position below:

Position: Donor Liaison and Communications Officer

Location: Phnom Penh, Cambodia

Salary & Benefit Package: 749 USD - 937 USD

I. THE PURPOSE OF THE POSITION

The purpose of Donor Liaison and Communications Officer is to contribute to donor retention and organizational prepositioning for trust and reputation through below:

Donor Liaison and Communications Officer plays a key role in ensuring that current and potential donors and support offices are committed to continue or commence funding the ministry, by developing and managing lasting relationships and guiding visitors into an experience that portrays the context of the poverty and needs that exist in Cambodia and highlights the successes of World Visions ministry so far.

Contributing to develop compelling marketing material showcasing World Visons expertise and organisational impact for external communications the products

II. MAJOR RESPONSIBILITIES

  • Coordinate and provide timely and high quality information for communications visitors before and after the visit, including the management of the production of communications resources like photos/videos and stories.

  • Provide guidance to visit committee members* and relevant managers to follow World Visions policies and guidance such as police clearance, safeguarding behaviour protocol, visitor liability, security guideline and quality of hospitality services in term of itinerary and logistic preparation.

  • With an in-depth knowledge of Community Development, proactively manage the development of an annual impact report that build public engagement, awareness and trust in World Vision.

  • Develop articles that position children as agents of change within their communities and communicate the challenges that are faced by Most Vulnerable Children.

  • Develop compelling marketing material showcasing World Visons expertise and organisational impact for external communications the products are annual report, stories, fact-sheets, brochures, vlog and media engagement resources.

  • Capacity building to field staff and project staff on to develop effective visit and compelling stories telling.

  • The roles contribute to produce contents and hosting visitors during emergency.

III. REQUIREMENTS:

  • University Degree in Social Sciences, Journalism, Humanities, International Relations, Development Studies, Communications or its equivalent

  • Excellent written, verbal and interpersonal communication skills (Khmer and English)

  • Think strategically on behalf of the organisation and with an understanding of World Visions ministry, ways of working and functional roles. And know how to say and what to say on behalf of the organisation

  • A demonstrated commitment to serving others and alignment to WV values

  • Understanding of policy analysis and engagement processes and be able to sharpen organisations key messages

  • Knowledge transferring and capacity-building skill

  • Influencing skill is key to media engagement and journalism

  • Ability to develop and manage a multi-disciplinary portfolio

  • Demonstrated ability to work autonomously and achieve outcomes.

  • Minimum 4 yearsexperience in working with media and in public relations, advocacy and campaigns

  • Some experience with journalism, video, photography and creative communications is desired

  • Advanced level of computer proficiency and familiarity with design software and technologies such as Photoshop is desired

GO GREEN! SAVE THE TREES!

All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified womenand disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Social Media Manager

*Preferred position location: UK/Europe. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

*Maternity Cover - 1 year contract.

PURPOSE OF POSITION:

Reporting to the Director of Media and Social Media Engagement, the Social Media Manager will create a social media strategy for World Vision International (WVI) and will research, plan, develop, curate and analyse content (stories, photographs, video) for WVI digital properties, mining from the best work of World Vision offices, working with agencies when appropriate and developing content for key campaigns and global moments. This position has a particular focus on WVI’s social media channels. In addition, the Social Media Manager will provide practical editorial and some technical support for WVI digital content producers across the Partnership who use WVI platforms to communicate. As the way we communicate changes continuously our focus is more and more becoming digitally focused. Our target audience is changing, how they access information is also changing and is almost exclusively online and on social media. Therefore, in order to communicate to them World Vision must focus largely on digital communications. It is essential that we have a Social Media Manager on the Media and Social Media team to strategically plan digital communications, oversee digital communications work and ensure that content we share is engaging for the target audience and is shared on the correct channels in order to ensure maximum exposure.

KEY RESPONSIBILITIES:

  • Develop, implement and manage WVI’s social media strategy. Identify, edit and create/ curate content for all WVI digital properties for key moments, and priorities.

  • Collaborate with Marketing and Advocacy and External Engagement teams to ensure all social media outputs to support their work is coordinated, innovative and impactful.

  • Work closely with the marketing team to plan social media content and platforms for products and campaigns, strategise for and execute social media element of global moments and analyse the success of each global moment from a social media perspective.

  • Stay up to date with latest social media best practices and technologies.

  • Collaborate with Manager of Learning and CoP to create capacity building resources and conduct group training events that build digital story telling/ production skills within the Comms network.

  • Manage Social Media Interest Group and ensure they follow established protocols and editorial guidelines including branding (negotiate disputes, help correct errors, create learning resources, conduct group trainings).

  • Coordinate social media leads and ensure that all World Vision offices continuously communicate with each other. This will include the management of ongoing partnership social media leaders update calls and skype chats.

  • Engage members of Social media group and promote coordination of content for global moments.

  • Present to Senior Management when necessary.

  • Identify, edit and assist in curating content for emergency responses.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in communications, journalism or social media related field.

  • 5 years proven social media content development.

  • Sound editorial skills.

  • An understanding of audience segmentation/ how to target key audiences.

  • Experience in coordinating digital media leads from a number of different offices.

  • Ability to partner other teams in order to jointly plan and execute engaging and successful content.

  • Passion for innovation in the digital sector.

  • Strategic planning and analysis experience.

  • Visual creative skills in video/photo preparation, infographics and social media content editing/layout.

  • Experience in a global organization (NGO experience an advantage).

  • Experience with faith based audiences.

  • External relationship management.

  • Design skills.

Preferred Skills, Knowledge and Experience:

  • Experience in exercising editorial judgement in identifying and create content for a variety of channels.

  • Experience developing resources for and conducing group capacity development for adults.

  • Experience in a strategic content curation role.

  • Experience in communicating for for specific target audiences.

  • Ability to work in a cross cultural and virtual team environment.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

UX/UI Designer (Mobile App)

*Preferred positions location: United Kingdom. Other possible locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

We are looking for an experienced and creative App UX/UI Designer to join our team in World Vision during this exciting time of organisation-wide digital transformation and revitalisation of World Vision’s child sponsorship.

The purpose of the App UX/UI Designer role is to deliver the best user experience for the new global Mobile App to ensure customer satisfaction and loyalty once launched to World Vision child sponsors in several markets within the next year. This role is responsible for designing user interface, user-friendly navigation and user experiences that fulfil on user expectations and are aligned with the global brand, global and local design guides and existing digital experiences.

The App UX/UI Designer will work closely with the App Product Manager, with global and local digital marketing teams and with technical implementation teams to build mobile-first user experiences and interfaces that successfully engage and retain supporters. They plan and implement new designs, optimize existing user interface designs, develop and design wireframes to support business and technical requirements, support implementation, conduct user-testing to ensure user-centred solutions, and analyse effectiveness of designs and the engagement and behaviour of users.

The successful candidate will possess comprehensive understanding of the design thinking methodology and user-centred design, strong knowledge of wire framing or prototyping tools and workflow models, strong web-based digital design capability, mobile design and development skills, excellent organisational, time management and prioritisation skills, strong verbal and written communications and capacity to work in groups and build relationships in a virtual, multi-cultural environment.

KEY RESPONSIBILITIES:

New Designs:

  • Leads user experience and user interface design for new Mobile App features and functionalities according to roadmap and workplan.

  • Creates plans and prototypes for new product ideas.

  • Facilitates feedback and approvals for new designs by key stakeholders.

Existing UK/UI Optimisation:

  • Leads optimisation of existing App user experience and user interface in collaboration with key stakeholders.

  • Accurately manage updates within appropriate timeframes and roadmaps, consulting relevant stakeholders.

Requirements:

  • Creates wireframes and related documentation of new and enhanced designs to communicate business requirements for technical development.

User-Testing:

  • Conducts ongoing user testing to obtain and analyse qualitative data for optimisation and new ideas before implementing.

Analysis:

  • Analyses reports on design effectiveness from the user testing and plans for UX/UI enhancements accordingly.

  • Supports analysis, reviews and reports on performance and effectiveness of designs.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in relevant field.

  • Comprehensive understanding of UX/UI, design thinking methodology and human-centred design.

  • Strong web-based digital design capability, mobile design, and development skills, incl. iOS and Android design and navigation systems.

  • Creativity to develop top line creative concepts and strategy in line with business objectives.

  • Knowledge of wire-framing or prototyping tools and workflow models.

  • Fluent in all design tools, incl. XD, Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver etc.

  • Some experience with HTML5 & CSS3.

  • Agile experience and understanding of scrum.

  • Strong capacity to build relationships and collaborate in a virtual and global working environment.

  • Strong verbal and written communications skills with ability to discuss and explain design options.

  • Proven capacity to deliver agreed outcomes within agreed timelines and budget.

  • Excellent organisational, time management and prioritisation skills.

  • Action-oriented, detailed problem solver.

  • 4+ years of experience as an UI/UX Designer or similar role in a digital technical environment.

  • UX/UI design portfolio.

  • Excellent (Fluent) written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Knowledge of Usability Factors in Human Computer Interaction.

  • Ecommerce design.

  • Familiar with front-end development languages (HTML, CSS, Javascript etc.).

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

  • This position is based remotely.