Sharing Stories of Joy

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Emergency communications Specialist

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview In case you are shortlisted

Job Title : Emergency communications Specialist

Reporting to : Communications & External Engagements Manager

Grade Level : 15

Work Location : Nairobi

Purpose of Position

The purpose of this position is to produce a wide range of written, video and photographic communications resources/materials and manage platforms linked to the Sustained Humanitarian Response (SHR) that helps profile and market World Vision Kenyas humanitarian and emergency response work, both at local and international levels.

Major Responsibilities

Emergency Response Communications 40%

  • Provide leadership with emergency Response communications support through content creation and dissemination, ensuring information is shared among staff and key internal audiences and external partners, using appropriate platforms.

  • Coordinate with the World Vision COVER Response and other Response teams to identify key audiences (funding, advocacy, partnering, influence, community) and craft a focused communication (or external engagement) plan, objectives, activities and plans to deliver and evaluate them.

  • Ensure content complies with child protection and informed consent protocols and treats subjects with dignity.

  • Provide communications support to promote grant, technical and sector function positioning and visibility.

  • Monitor and manage reputation risk issues associated with emergency responses and comply with World Vision risk reporting protocols.

  • Establish processes to deliver rapid sign-off of messaging and content in collaboration with response managers and National Office Senior Leadership Team.

  • Collaborate with global, regional and national disaster management team colleagues to define key issues, messaging, and communications channels communications initiatives.

  • Collect stories, write and publish over web or social media.

  • Help plan and execute communications plan for the various responses in a support or lead capacity.

Internal Communications 20%

  • Establish response communications systems and processes to generate content in coordination with Resource Acquisition and Management teams.

  • Identify, brief and train spokespeople to ensure professional on-message media engagement that promotes World Visions response operations.

  • Lead the production and dissemination of response reports for World Vision Kenya COVER Response and other Responses that may emerge (including Sit Reps).

  • Work with Response Director/Manager and other emergency functions to provide regular updates to the National Office, region and partnership.

  • With National Office (NO) support and guidance, execute required Communications Policies and Communications Strategy, ensure staff understanding and monitor for compliance.

  • Regularly update World Vision Kenyas website, Facebook page, YouTube Channel, Twitter and other media channels, including relevant appeal pages on

Media Communications 15%

  • Liaise with Support Office (SO), Global Centre (GC) and other World Vision entity communications to pursue, prioritize, coordinate, pitch, react to and manage media interviews, opportunities and content, including development of press releases.

  • Facilitate local and international media visits to market & profile World Vision Kenyas responses as they occur.

  • Ensure all materials are shared via World Vision Relief, Skype chats, MS Teams and other networks as appropriate.

  • Develop and update response narrative, key messages, Q&As and guidelines in order to proactively and effectively position WVKs humanitarian crises and World Visions response.

  • Develop and maintain key media contacts and build relationships with different media houses.

  • Coordinate, plan and facilitate VIP visits from other World Vision/external partners.

  • Coordinate with Security and Administration to brief VIPs on cultural and contextual issues, key messages and prepare VIPs to serve as spokespersons or ambassadors.

  • Support the handling and management of all media crisis communications within the guidelines of the National Office, Regional Office and World Vision International.

Branding 15%

  • Ensure World Vision brand uniformly implemented across responses, working with World Vision partner organizations, program managers and National Office as appropriate.

  • Analyses the humanitarian, media, political, security and response landscape for positioning opportunities and risk management in order to advise leadership (World Vision risk specialists) and effectively position World Vision, the response and humanitarian issues.

  • Understands World Visions brand - ensures conformity.

  • Ensures the response effectively positions itself with a clear narrative, key messages and Q&As, in alignment with the response communications strategy.

Collaboration & Networks 5%

Others 5%

  • Participate in Trans teams and support other initiatives by partners in the spirit of integration

  • Any other duties as might be assigned from time to time

Knowledge, Skills and Abilities

  • Bachelor of Arts in journalism or communications/public relations or at least 3 years (or more) relevant working experience in related field.

  • At least 5 years prior experience in emergency communications

  • Experience working with media and drafting key messages.

  • English language fluency (written and verbal).

  • Excellent writing, videography and photography skills.

  • Excellent interpersonal skills (specifically with working with people from a variety of cultures).

  • High level of confidence and confidentiality.

  • Strong working knowledge of Microsoft office and Adobe Creative Suite (Lightroom, Premiere Pro, InDesign).

  • Experience updating a web CMS and creating content for social media.

  • Hostile Environmental Awareness Training (HEAT) or Security Awareness In National Theatres security training (SAINT) is an added advantage.

Grant Acquisition Management/ Donor Relations Coordinator

Grant Acquisition Management (GAM)/ Donor Relations Coordinator


Yerevan, Armenia




Coordinate the development of the World Vision Armenia Branch and Foundation (WVA) Strategy and business plan for GAM, coordinate the implementation of GAM processes, proposal formulation, donor/embassy liaison, tracking of GAM performance metrics and building the staff capacity in the area of resource acquisitions, grant management (with the focus on programming) and providing support to projects/programs that ensures quality, and adherence to WV and donor requirements. Liaise and lead the donor engagement and promotion of WVA recognition and donor relations.


WVA Donor engagement and Relation Building

  • Grow current institutional and local Govertnment grant portfolio for WVA,

  • Set and achieve new grant growth targets set by WVA and regional office,

  • Liase with donors to build strong reputation,

  • Ensure that WVA has diverse group of current and/or potential donors based on WVA transition strategy,

  • Represent WVA in both internal/ external resource mobilization activities, such as donor meetings, Zoom, MS teams calls, meetings etc. Work with technical managers. Work towards building and deepening the programmatic evidence base for prepositioning and grant acquisition.

Develop/update Grant Acquisition and Management Strategy and Business Plan

  • Ensure that WVA has a GAM Strategy and Business Plan, which include donor landscape mapping, prepositioning and donor engagement plan, and analysis of WVA capacity advantages,

  • Map potential partners and established strategic partnerships including teaming agreements with them prior to the release of applications,

  • Research and develop concepts consisting of sector best practice ready for proposal development within the parameters of the WVA transition strategy,

  • Ensure GAM business plan is in alignment with WVA needs, strategic initiatives and contribution to WVA Child Well-being Targets,

  • Establish efficient grant proposal tracking system that is accurate and up to date,

  • Ensure that WVA has identified key partners and is a member of key grant networks in the country and the region,

  • Prepare monthly management reports and grant acquisition pipeline to the Program Director and Senior Leadership Team each month on time and to a high level of accuracy.

Research and develop quality proposals

  • Review and research possible proposals and recommend whether WVA should pursue these opportunities within the parameters of the growth targets and strategy,

  • Manage preparation of project concept notes and proposals for submission oversee and manage all components of the process. Serve as proposal manager / and or writer and coordinate the proposal development bid team, including technical, Finance, People & Culture, Supply Chain Management, etc.,

  • Lead grant applications development and review donor proposal requirements to ensure compliance with donor regulations and organisational guidelines,

  • Laise with donors to clarify proposal requirements and follow up after proposal submission with donors and partner (s) as necessary to any requests for additional information. If proposal is approved ensure complete, smooth transition to Grant project Manager/Coordinator which includes the grant start up process. If proposal is denied, ensure debrief happens with the donor and partner (s). Document and disseminate findings and lessons learned to all parties,

  • Participate in Grant project Managers/ Coordinators recruitment, network with other NGOs to help identify strong candidates in the field,

  • Pay field visits to collect data from Area Program Coordinators for inclusion in proposals,

  • Build cross functional team support with other National Offices for proposals development,

  • Monitor the donor competitive landscape, and organize prepositioning meetings with donors and strategic partners for consortium bids,

  • Convene WVA go/no-go decisions and ensure grants are within WVA transition and country programme strategy,

  • Maintain up-to-date records of the requirements of current potential regional donors and be proactive in the lookout for opportunities for new donors etc.,

  • Research, analyze, develop, and track relationships with new and current donors at regional level and share information with other National Offices.

Grant Management and Compliance

  • Ensure all aspects of grant compliance and management (e.g. reporting, procurement, visibility, transfer of assets, audit, etc) are understood and applied,

  • Ensure that grant and WVA operations are coordinated,

  • Ensure regular monitoring visits to verify grant compliance and financial management,

  • Together with Grant project Manager/Coordinator manage grant contract amendments, liaise with donors, and M&E to ensure alignment between project implementation plans and budget,

  • Work with teams and Grant Project Manager/Coordinatr to ensure and maintain up-to-date WVA grant portfolio on grants financial and risk monitoring data,

  • Manage grant contract amendments, including donor liaison, working with colleagues to ensure alignment between revised project implementation plans and budgets,

  • Manage WVA grant portfolio reporting, proactively engage with WVA colleagues to ensure reports comply with WV and donor requirements in terms of their presentation and timeliness,

  • Track monitoring grant implementation and ensuring grant project burn rate is at least 90%, and ensure that there are no disallowable costs in all grant funded projects,

  • Work with Support Offices and Regional Office to ensure timely submission of key grant document as per the signed grant agreement (semi & annual reports, mid-term and final evaluation reports, quarterly financial report etc.) and a successful close out of large scale grants,

  • Liaise with externtal vendors/partners for program monitoring and evaluation.

Leadership and Staff Capacity Building

  • Assist with building the capacity of WVA staff in grant acquisition, management and compliance,

  • Develop a strong successor to be able to take up increasing grant management responsibility,

  • Ensure GAM Officers performance and development needs are met, and employee is high performing and engaged,

  • Engage in Grant staff hiring processes. Depending on size of grant, profile and donor requirement, work with People & Culture to hire high performing staff for key roles,

  • Identify capacity gaps at WVA in grants acquisition and management and other factors leading to poor win rates and grants implementation and work with Regional Office, Support Office to address them.

  • Liaise with Regional Office, the roll out of the partnership grants acquisition software (i.e. Proposal Pro).


The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • MBA (or equivalent) preferably with experience of working in financial risk management, audit or compliance-related work a plus,     

  • Strong financial and project management skills, with the ability to not only collate and report on program and financial data, but to identify potential risks and opportunities for improvement,

  • Proven proposal development capacity,

  • Must have a demonstrated track record in proposal development, funding acquisition grant management for major government donors preferred; high performance and quality standards; negotiation skills; ability to motivate and inspire teams,

  • Strong project management skills with the ability to manage compliance for complex grants in multiple locations and from different donors, while liaising with a wide variety of stakeholders,

  • Ability to provide support and training to staff and partners and to “translate” donor language related to guidelines and different requirements to ensure that both concept notes/proposals and project implementation are compliant with donor requirements,

  • Adopt a determined and thorough approach to grant acquisition and management and can apply analytical skills and a proactive approach to understand issues and find solutions,

  • Strong influencing and networking skills; consortia/network development experience,

  • Knowledge of the workings of major donors.

Resource Development and Donor Engagement (RDDE) Team Leader


World Vision is a global Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. We are a community of close to 40,000 staff working across the world to help change the lives of vulnerable children. Our supporters, partners and staff join forces with communities on the ground to help children enjoy good health, be educated for life, experience the love of God and their neighbours and be cared for, protected and participating in addressing issues that affect their lives. World Vision has been active in Zimbabwe since 1973. Our operations are spread across 9 out of 10 provinces, with a majority of over 1.75 million beneficiaries in rural areas. Our current programs focus on improving the well-being of boys and girls in three priority sectors: health and nutrition, livelihoods and education. We also focus on child protection, gender and disabilities, emergency assistance and resilience building as cross cutting priorities across our programs. If you share the same vision, JOIN US and contribute to life in all its fullness for the children and communities we serve.

Position: Resource Development and Donor Engagement (RDDE) Team Leader, World Vision Zimbabwe

Location: Harare


The position provides overall leadership for the development and implementation of the WVZ Resource Development and Donor Engagement (RDDE) strategy with a key focus on funding diversification, sustainability, and new business development. It also focuses on leading, in a collaborative manner, external engagement and positioning with key donors and partners to help further position WVZ as a partner of choice.

This role requires a deep knowledge and proven track record of effective grant project design and implementation oversight as well as experience in donor engagement and positioning at the operational and strategic, national, and ideally, international levels.

Successful candidates will use culturally sensitive communication, self-determination, and coordination skills to work with collaborative multi-sector/functional teams that will help generate a range of resources to enable WVZ to implement programs that are impactful and focus on the most vulnerable children and communities. This will be done in alignment with the WVZ national strategy.

The position is part of the WVZ Senior Management Team (SMT) while also engaging with the Senior Leadership Team (SLT) on a regular basis. It reports to the National Director (ND) with matrix reporting to the Regional Resource Development Director. The RDDE Sr PO and PO report to the position. The position is based in Harare.

Candidates with international experience and those with resident permits are encouraged to apply


% Time

Major Activities

End Results Expected


Strategy and Leadership:

  • Provide leadership to the Resource Development and Donor Engagement Department in collaboration with WVZ / Regional Office (RO)/ Support Office (SO) teams to drive growth and diversification of resources from bilateral, multilateral, foundations, corporate donors, and Resources In Kind (RIK)

  • In coordination with the WVZ technical, programs and the operations leadership teams, and the Regional Resource Development Director (RRD) develop and/or revise the FO resource development and grant management strategy, and resource targets.

  • In accordance with Global Grant Acquisition and Management (GAM) processes and the WVZ Strategy Cycle, assist the field leadership team in setting reasonable annual resource/grant income projections to be used as a performance indicator.

  • WVZ Resource Development Strategy implemented and reported annually on achievements.

  • WVZs annual target and achievements agreed, monitored and reported.

  • WVZ resource/grant growth targets reasonably set and achieved.


Donor Tracking, Prepositioning and Engagement:

  • Provide leadership and strategic vision to build and maintain WVZ’s public reputation as a key humanitarian, development and advocacy partner through targeted donor and partner engagement, sharing program impact information, and building alliances/partnerships with key national and international stakeholders

  • Develop/maintain and oversee an external engagement and positioning plan which is informed though tracking and mapping of the donor landscape (identify, develop, and track new and current donor relationships) and work proactively with RO and SO resource development teams to ensure coordinated donor intelligence gathering, sharing and grant opportunity targeting

  • With the participation of relevant WVZ staff and departments, organize prepositioning meetings with donors and key partners and develop/present key program impact data in coordination with WVZ’s communications and sector leads to position WV as a partner of choice.

  • Actively engage and participate in strategic in country donor meetings/clusters with foundations, bilateral and multilateral institutions, and corporates. This will be done in coordination with the National Director (ND) and other key staff who may also participate in relevant meetings

  • Identify key relationships with local government and other key local stakeholders to strengthen the FOs brand and profile within the country.

  • In collaboration with WVZ’s communications and sector leads, develop innovative branding and marketing material, events and communication strategies (social media, websites, etc.) to attract new local donors/ corporates/ partners, and build WV’s national brand recognition

  • Establish/maintain an efficient grant opportunity tracking system in collaboration with RRD and maintain an overview of country level grant funding opportunities and donor trends.

  • In country donor landscape completed, refreshed annually. Highlights and trends communicated to regional RDDE and SOs (Support Office), and integrated in NO work (Quarter report).

  • Participate/initiate NO, SO and Global GAM calls

  • External engagement plan is successfully implemented in concert with RO and SOs

  • Develop high quality impact data and capacity statements for external engagement

  • Technical Branding plans and donor engagement plans rolled out and report on progress.

  • WVZ participation in fora, alliances and key partnerships.

  • WVZ’s website, print material and social media presence is of high quality, up to date and engaging

  • Grant Opportunity Tracking system in place.


Proposal/Concept Development:

  • In coordination with SOs and cross WVZ/RO functional teams, develop concept notes and proposals leading to successful funding opportunities

  • Provide leadership in the identification, selection and negotiations of key external partners/consortia (INGO/NGO/CSO/Government. Etc.) which will compliment and strengthen the proposal/project

  • Lead the Go/No Go internal process in collaboration with FO/RO/SO per each grant opportunity, and ensure the appropriate use of the Grants Risk Assessment Form is used to make informed decisions

  • Per grant opportunity, provide leadership in the coordination of the proposal development team, programmatic, sector inputs and budget development in alignment with donor requirements

  • Ensure proposals/concepts are leveraging internal people and financial resources, complimenting other grant projects/sponsorship programming (where possible), and any additional required resources (ie. grant match) is sourced in partnership with SOs, external partners or corporates

  • In collaboration with FO finance ensure that budgets are detailed, realistic and in alignment with successful implementation of key outcomes

  • In collaboration with Human Resources (P&C), finance and FO senior leadership, ensure that key positions (within the RDU team and/or a grant) are identified, job descriptions are created and successful timely hiring is achieved

  • Develop national corporate concepts/ in collaboration with FO teams to raise financial and GIK resources

  • WVZ grant pipeline and win rate is at acceptable levels.

  • WVZ has strong relationships with key complimentary development partners in country

  • WVZ has a well-functioning decision making process in alignment with Go/No Go protocols

  • Key RDDE and Grant staff are hired in time

  • Productive national corporate relationships are developed


Grant Management and Compliance:

  • In coordination with Finance, Procurement, and Administration teams, ensure all aspect of grant compliance and management (e.g. reporting, procurement, visibility, transfer of assets, audit, etc) including sub grantee management plans are understood and adhered to.

  • Ensure Grant Health Tracker for grant projects are up to date and any issues are addressed.

  • In collaboration with FO/RO finance monitor grant burn-rates, audit reports and other risk monitoring data, and issues are addressed with appropriate FO/RO/SO teams and donors (when needed).

  • In conjunction with finance and operations ensure compliance in key grant areas (e.g. eligibility criteria, internal administrative cost levels, grant match, grant reporting, etc). Flag critical policy or systems issues needing resolution by Global Center (GC).

  • Prepare monthly and quarterly grants performance reports for leadership using RDU and finance standardized metrics and protocols.

  • Ensure Horizon grant tracking system is up to date

  • Grant health tracking and performance tool (or equal) available in FOs used regularly (monthly)

  • RDU and FO Operation units jointly review grant performance, and addressed the issues of concern.

  • As appropriate or requested, WVZ RDDE supported audit team in ongoing internal and external reviews. Lessons learned communicated to other FOs.

  • Finance department supported in WVZ burn rate monitoring and actions to improve followed up.

  • Quality Assurance minimum standards are being used by grant managers.

  • Grant audits results in green.

  • WV Horizon grant profiles are up to date


Capacity Building:

  • Ensure relevant WVZ staff are informed about their role within the design of grant proposals and the successful implementation of grants.

  • New RDDE and grant management staff are onboarded and trained (Horizon, Proposal Pro/G2G,etc) and aware of WVI core grant standards, policies, database and tools and networks.

  • Ensure key in RDDE and finance staff are proposal pro certified.

  • Ensure RDDE and finance are trained in Horizon

  • Identify capacity gaps or upskilling opportunities for WVZ teams in grant acquisition and management (ie. Horizon, G2G, sub grantee management, technical branding, National resource development, etc.)

  • Develop a strong successor to be able to take up increasing grant management responsibility.

  • WVZ staff involved in grants are Proposal pro certified.

  • Key trainings facilitated as per capacity building needs.

  • WVZ has up to date Horizon grant profiles.

  • New hired grant related staff successfully onboarded and capacitated

  • NO GAM staff attend GAM and FC CoP webinars.

  • Annual GAM forum managed and facilitated, and actions /issues followed through.


Internal Engagement:

  • Ensure appropriate representation at NO and other strategic fora to enhance programming collaboration and strategic resource planning.

  • Represent WVZ in the grants community for a and share lessons learned with RO/SO and other FO peers (GAM CoP, Fragile Context CoP, GAM Hubs and Global Grants Compliance Unit

  • Regularly (weekly/monthly) engage and provide updates to RRD (update meetings, monthly grant tracking reports, quarterly grant reports, grant health trackers, burn-rate reports)

  • Participate in Regional coordination calls with RRD and WVZ peers (information sharing, learning seminar, global/regional updates and training sessions)

  • Regularly engage (calls/emails) with key SOs to build a trusting and information sharing relationship

  • As a member of the WVZ SMT and through regular engagement with the SLT, provide updates on revenue, donor engagement and positioning while contributing to the overall scope of discussion

  • Participated in annual Regional Grant Acquisition and Management (GAM) forum, and other meetings as pert request.

  • WVZ RDDE staff attend GAM and Finance CoP webinars.

  • Monthly. Quarterly grant opportunity reports, quarterly Grant Health Trackers,


Minimum education, training and experience requirements to qualify for the position:

  1. Bachelor and/or Master’s Degree in International Development, International Relations, or relevant Social Science or any related field.

  2. Minimum of 5 years of experience in tracking, prepositioning, designing high quality grants with proven track record of successful grant acquisition from bilateral and multilateral donors

  3. Minimum of 2-3 years’ experience in managing or overseeing grants from bilateral and multilateral donors in lower income and fragile countries especially in rural development.

  4. Experienced networker with strong skills in donor relations at a national and ideally at the international level, negotiations and partnering with up to date knowledge of donor landscape and trends in the humanitarian & development sector

  5. Solid understanding of the full grant cycle and of grant compliance procedures for major bilateral and multilateral donors

  6. Proven experience and skills in proposal writing

  7. Must be highly proficient in use of Microsoft Office products

  8. Highly proficient at written and spoken English

  9. Must be compatible with WV’s vision, mission and core values

NB: Female candidates are encouraged to apply

Additional work experience required as a minimum qualification for this position.

  1. Strong influencing and networking skills; consortia/network development experience.

  2. Highly skilled at coordinating multi-functional teams and adhering to tight deadlines

  3. Ability to provide support and training to staff and partners and to “translate” donor language related to guidelines and different requirements to ensure that both concept notes/proposals and project implementation are compliant with donor requirements.

  4. Strong inter-personal skills, and proven team-player with exceptional communication skills

  5. Able to solve complex problems and to exercise independent judgment

  6. Understanding of cross-cultural issues in a global organization context

License, registration, or certification required to perform this position:

  1. If candidate is a WV staff, completed Proposal pro certification. G2G certified training is a plus.

Preferred Skills, Knowledge and Experience:

  1. Minimum of 5 years of experience in tracking, prepositioning, designing high quality grants with proven track record of successful grant acquisition from bilateral and multilateral donors such as USAID/OFDA, FCDO (UKAid), GAC, EC/ECHO/, UN agencies, ADB/WB, Global Fund and others

  2. Minimum of 2 years’ experience in managing grants from bilateral and multilateral donors in lower income and fragile countries especially in rural development.

Core Competencies

Incumbent must model the following Core Competencies

  • Model self-management

  • Engage, influence, lead and grow others

  • Run an effective and agile organization

  • Develop the organization for the future

Work Environment:

Complete Travel and/or Work Environment statements if applicable.

  • Work environment: Office-based

  • Travel: minimum of 20% local and international travel