Center Supervisor - Arsal (Bekaa)


We are seeking a very dynamic and well-organized person to supervisor ECE and PSS staff in the centres/schools as applicable. WV is currently adjusting its approach, thus the programming will mainly be focused on Early Childhood Education, Psychosocial support (in some centres), in addition to some youth activities. Depending on the sites, some will have all 3 components, while others will only have ECE. This will very much depend on the funding and on the agreement made with the centre or school. We will be looking at growing these programming further while relying on the support of the centre supervisors.



End Results Expected


1- Facilitate project’s implementation

Projects activities are implemented as per the developed action plan


Monitoring & Supervision

  • Monitor time, attendance and leave request for completeness and accuracy of supervised employees. Confer with staff as needed, regarding regular and punctual attendance.

  • Establish and maintain work schedules that meet program goals and objectives

  • Recognize and share teacher’s accomplishments and foster positive staff morale. Provide appropriate feedback and support to enhance job performance.

  • Communicate emerging educational and CP issues to the project coordinator on an ongoing basis, and submit regular monitoring report summarizing the updates in the centre.

  • Submit all reports in a timely manner. Follow through on insufficient progress on performance standard compliance.

Education Operations:

  • Assure quality educational and child protection services by regularly observing classrooms, providing feedback, providing early childhood education and psychosocial resources information and guidance to staff.

  • Document activities. : Provide teachers with educational resources; helping teacher’s problem solve and develop strategies that help children improve their learning outcomes.

  • Provide ongoing support for improving the educational programming ensuring that all implementation practices are developmentally appropriate.

  • Support teachers in the collection and input of child outcomes data three times a year. Work with Director of Child Development to analyse reports and plan for program improvement based on outcomes data.

  • Communicate effectively by checking in with teachers on a daily basis to troubleshoot and evaluate needs, facilitate centre education staff meetings, provide written materials

  • Work with the Project Coordinator in developing partnerships with local community organizations/agencies who can further the educational opportunities of the children.

  • Find substitutes for classrooms to maintain required ratios at all times. Substitute in the classroom if other subs cannot be found.

  • Support teachers in the implementation of developmental screenings, home visits and conferences

  • Participate in program planning by offering suggestions for improvements, engaging in discussions, planning and implementing new directions.

  • Identify needed materials, equipment and supplies to enable staff to complete their job responsibilities.

  • Submit all receipts and purchasing documentation to the project coordinator


  • Develop professional development plans for site staff and monitor progress.

  • Assist staff in the identification of resources to support professional development needs, including information, training, activities, community resources, etc.

  • Regularly observe in classrooms, review children’s files and team with teachers to assess and support curriculum implementation. Assist in supervising and training classroom substitutes and volunteers

  • Review and monitor weekly lesson plans in advance of implementation and provide feedback.

II- Ensure children’s safety and protection

Children attending the activities are protected and safe


  • Work in compliance with and respect of the principles of Child Protection and confidentiality, working with refugee and host communities with sensitivity

  • Identify key protection threats affecting the children and raise them to the centre supervisor.

  • Identify safety issues and follow-up with the centre supervisor on the safety and security of the chosen locations

  • Inform the Center Supervisor about any health issues that could arise among children

  • Identify children requiring case management and ensure safe referral to case management agencies or service providers.

III- Handle tracking, reporting on activities and filing

Progress reports are done and submitted as per the required deadline


  • Assist in the closing of files by ensuring that all child development information is complete and organized according to the file checklist.

  • Attend all meetings as required, both individual and group. Identify and attend meetings, conferences, and trainings which relate to job description and promote professional development.

  • Collect data on the activities organized and ensure that all the relevant forms are duly filled

  • Ensure all project means of verifications (MOV) including registration sheets, attendance sheets, SDQs, evaluation documents… are in place.

  • Support the PSS and ECE caregivers in administering Ages and stages Questionnaires (ASQ) and School readiness test (SRT) at the beginning and the end of each cycle

  • Enter all project related MOV into the system.

4- Perform other duties as required


Safety and Security responsibilities

  • Responsible of own security and actively contribute to a positive security culture

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

HEA responsibilities:

  • Be aware of the emergency procedures in a response and ensure that necessary preparedness measures have been implemented after coordination with Project manager

Other duties:

  • Attend and participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality PSS and referrals, and reporting requirements are followed

  • Attend and participate in local and international training and capacity building events as needed

  • Attend and participate in spiritual nurture events and other organizational events

Total time spent



  • Bachelor degree in early childhood education or advanced degree in any field related to social development related field, (kindergarten studies, psychology, sociology, specialized education or social animation)

  • At least one year work experience in implementing educational, recreational activities, psychosocial activities with children

  • Capable of dealing with children who have experienced war distress (education in emergency preferable

  • Knowledge on Child Protection and Psychosocial Support Programs

  • Excellent organization and time management skills

  • Ability to work flexible schedule,

  • Good interpersonal skills and ability to create and work as a team.

  • Demonstrated understanding of working with children and particularly vulnerable children

  • Knowledge of English

  • Computer proficiency

  • Driving license holder

منسق مشروع -رام الله


الهدف: دعم وزارة التربية والتعليم العالي – الادارة العامة للارشاد والتربية الخاصةمن خلال تقديم

سياسة الحد من العنفمعدلة بصيغتها النهائية بناء على ملاحظات وتوصيات وزارة التربية والتعليم العالي الادارة العامة للارشاد والادارات العامة والمؤسسات الأخرى ذات العلاقة

خطة اجرائية واضحة لتنفيذ السياسة داخل المدارس مع تحديد الادوار والمسؤوليات والموازنات اللازمة لذلك.

المهام المطلوبة

سيكون العمل بشكل مكثفبقيادة وزارة التربية والتعليم العالي الادارة العامة للارشاد والتربية الخاصة للقيام بالمهام التالية:

  • تحضير وتقديم خطة عمل لمراجعة وتحديث السياسة ووضع الخطة الاجرائية بالتنسيق مع الادارة العامة للارشاد والتربية الخاصة، بما في ذلك: الأنشطة والاجراءات المقترحة والموازنات التقديرية والأدوار والمسؤوليات والمواعيد النهائية.

العملمباشرةمعالادارةالعامةللارشادلتنسيقالاجتماعاتوورشالعملاللازمةمعالشركاءالمختلفين(الادارات العامةذات العلاقة في وزارة التربية والتعليم، الوزارات ذات العلاقة، المرشدين في الميدان، مدراء المدارس والمعلمين، المشرفين، مؤسسات المجتمع المدني ذات العلاقة، أعضاء المجموعات القطاعية، الطلابوغيرها) لتحديث السياسة ووضع الخطة الاجرائية.

التنسيق الفنيمع أعضاء المجموعات القطاعية في غزة والادارات العامة ذات العلاقة في وزارة التربية والتعليم.

الدعوة للاجتماعات باسم الوزارة وعمل الترتيبات اللوجستية.

تجميع الملاحظات واضافة التعديلات اللازمة على السياسة بناء على التغذية الراجعة من ذوي العلاقة.

تقديم نسخة الكترونية من السياسة المعدلةوالخطة الاجرائيةفي نهاية المشروع.

العمل ضمن فريق واحترام وجهات النظر المختلفة للشركاء.

العمل في مناطق مختلفة من الضفة.

بناء على ما هو مطلوب كمخرجات، يتم اقتراح الية العمل والمنهجية المقترحة والجدول الزمنيمن المنسق لتقييمها


مكان العمل: رام الله

المؤهلات المطلوبة

أن يحمل المتقدم درجة جامعية اولى على الأقل في مجالالخدمة الاجتماعية، علم النفس، التربية، الارشاد التربوي، صحة نفسية

خبرة عملية لا تقل عن 5سنوات في المجال

أن يرفق نسخة من شهاداته العلمية والسيرة الذاتية

خبرة موثقة في تنفيذ مثل هذا النوع من العمل

متمكن باللغة العربية قراءة وكتابة ويفضل معرفة جيدة في اللغة الانجليزية

قدرة عاليه على الاتصال والتواصل والتنسيق

معرفه ممتازة في استخدام الحاسوب

معرفه وخبرة في التعامل مع المعاملات المالية في الوزارات خاصة في وزارة التربية والتعليم العالي

قدرة عاليه على تحمل ضغط العمل وضمن فريق

لديه/ا قدرة لاعداد خطط وبرامج تدريبية ذات علاقة

لديه/ا خبرة في موضوع الحد من العنف

القيام بزيارات ميدانية للمتابعة مع المرشدين أو الاشخاص والمؤسسات ذوي العلاقة

أن يكون لديه معرفة بواقع المدارس الفلسطينية

القدرة على التواصل بفاعلية ووضوح شفويا وكتابيا

خبرة في العمل مع وزارة التربية والتعليم العالي ومع الادارات العامة المعنية والشركاء


WVV Zonal Technical Program Officer - Livelihood - North 2


World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVVs APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVVs Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Visions mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.


- Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

- Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

- Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

- Contribute to ensure WV is a child safe organization through the implementation of the TP


  1. Strategic Direction (Time spent: 10%)

    - Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

    - Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

    - Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

    - Participate in the impact assessment/ operation research of Project Models

    - Provide inputs to TP level reports

    - Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

  2. Technical Support and Quality Assurance (Time spent: 40%)

    - Develop and implement technical working plan for designed zone

    - Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

    - Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

    - Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

    - Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TPs implementation

    - Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

    - Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

    - Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

    - Review all the annual reports of the APs in the zone and provide feedback for improvement

    - Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

    - Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

    - Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

    - Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

    - Provide technical support for procurement and strategic sourcing (materials, consultants)

    - Manage project activities and budget for provincial level

    - Review and ensure accuracy and consistency of all LEAP 3 budget coding

    - Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

  3. Capacity Building (Time spent: 30%)

- Introduce the technical models to AP staff

- Provide technical guidance to district/commune partners on project models

- In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

- In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

- Build and enhance capacity for local Rapid Response Teams (RRTs);

- Participate in building capacity with/for the NRRT

- Be ready for deployment to lead/join emergency responses (when requested)

4. Advocacy and Networking (Time spent: 20%)

- Build and nurture effective working relationship with technical departments at provincial level

- Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

- Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

- Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

- Identify and raise emerging issues for advocacy

- Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

- Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.


  1. Education

    - Bachelors Degree in multi-disciplinary of economic social or community development/environment/ agriculture or related fields.

  2. Knowledge & Skills

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventionsquality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.

  1. Experience

  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

  1. Work Environment

  • Work with a different teams and communities to provide the technical support

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

  • Work with minimum of supervision

  1. Core Capabilities

Achieving Capabilities:

Achieving quality results and service

Practicing accountability and integrity

Communicating information effectively

Self-Managing Capabilities:

Demonstrating Christ-centre life and work

Learning for growth and development

Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly

Understanding the Humanitarian Industry

Understanding World Visions mission and operations

Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships

Practicing gender and cultural diversity

Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Pham Ngoc Linh

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Chief of Party - WV Malawi

*Position is contingent to funding and donor approval.


The Determined, Resilient, Empowered, AIDS-free, Mentored and Safe (DREAMS) Adolescent Girls and Young Women (AGYW) services and HIV case finding COP shall provide overall leadership, strategic vision and direction, program management and oversight, and will serve as principal liaison to USAID and national Ministry of Health (MoH) staff.

COP will have overall responsibility for coordination of all project activities and staff. S/he will be responsible for technical leadership and administrative oversight of the program and will serve as the principal institutional liaison to the donor and local government entities.

The COP shall have a keen understanding of the unique political dynamics and work carefully and collaboratively to support the various entities in Malawi.

S/he will manage a team of senior staff, sub-recipients, and engagement with stakeholders and ensure quality, timeliness, and efficiency of all products and activities generated under the grant. The CoP is expected to have strong leadership qualities and depth and breadth of technical and management expertise.

S/he also provides strategic leadership and supervision of sub-grantees and sub-contractors while ensuring the security, feasibility, and sustainability of the program and contribution to Child wellbeing outcomes.


  • Manage proactive and responsive relationship with grant donor in close collaboration with World Vision National Office staff.

  • Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance.

  • Research new funding opportunities and develop and write funding proposals, if second phase of the grant or cost extension is planned.

  • Supervise a team of senior level international and national staff with skills across a diverse set of technical areas.

  • Ensure proper technical capacity of staff to manage complex donor-funded projects.

  • Lead grant staff and short-term consultants.

  • Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely accurate and professional reports that meet donor requirements.

  • Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to donors and SO staff.

  • Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits.

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Consistently look for more effective and efficient implementation methods and opportunities to increase impact.

  • Participate and conduct on-going lessons learned with key staff and partners/sub-grantees.

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Participate, lead NGO – donor forum to represent WV, the project, and seek cooperation for joint advocacy opportunities.

  • Escalate grant management issues early and openly; resolve grant management issues quickly and fully.

  • Provide spiritual leadership to the grants team. Attend and participate in weekly chapel services and daily devotional meetings.

  • Serve as primary liaison to USAID, local and national governmental authorities, local NGOs, community organizations, Facilitate learning of best practices on program’s technical areas and other donor organizations.

  • Provide vision and strategic technical leadership for the project.

  • Close cooperation with NO GAM lead for implementation of the GAM objectives as well as close collaboration within the NO GAM Unit on donor positioning, lessons learned, grant health and quality improvements.

  • Establish clear and frequent communication regarding program progress and oversight management with the donor.


  • A Master’s degree or higher in a relevant discipline; an advanced degree in a clinical or public health discipline (medicine, nursing, epidemiology) is preferred.

  • At least 5 years of senior-level experience leading large-scale, complex HIV and/or public health programs, including supervision of technical staff, preferably in East and Southern Africa.

  • An additional 10 years of progressively increasing responsibility working in HIV prevention, family planning/reproductive health or related fields internationally, preferably in sub-Saharan Africa. Specific experience working with HIV testing and SRH service delivery preferred.

  • Demonstrated ability to establish professional relationships and to work collaboratively with host government agencies, donors, civil society and CBOs.

  • Strong leadership, communication and interpersonal skills, including ability to develop and communicate a common vision to diverse partners and foster collaboration across a multi-disciplinary team.

  • Prior experience managing PEPFAR and/or USAID-funded agreements or contracts.

  • Proven ability to manage technical assistance teams.

  • Knowledge of and familiarity with international assistance program requirements, preferably USAID and/or other funding agencies (Global Fund and other multilateral agencies); their policies and regulations.

  • Keen understanding of the unique political dynamics of the country and ability to work carefully and collaboratively to maintain productive relationships with the various government entities in Malawi.

  • Proven ability in the management of large integrated grant-funded projects in developing countries.

  • Familiarity with USAID programs, their history and their development; mastery of USAID regulations governing such programs.

  • Ability to integrate teams of professionals around common goals.

  • Demonstrated accomplishment in working with host-country professionals, ministries and with donor colleagues in country.

  • Strong presentation and report writing skills.

  • Experience of leading large and diverse teams.

  • Experience in leading and managing large grants in a complex environment.

  • Experience as a CoP or senior expert advisor required.

  • Experience managing sub grants and contracts under grants for complex projects.

  • Fluency in English and the relevant other UN language, if it is officially used in the country.

  • Professional licenses, as required in the field and by the donor.

Preferred Skills, Knowledge and Experience:

  • Experience in managing inter-agency consortiums is preferred.

Work Environment/Travel:

  • Be prepared to travel to implementation sites and regional, global meetings as required.

Instructional Designer


This position is responsible for designing and developing e-learning modules and classroom training materials. This includes the full cycle of instructional design from needs assessment and analysis, design, programming, modifying, testing and ensuring quality of the technology-based education tools and materials that meets the guidelines and specific needs of the Global Grants community. This position will also recommend appropriate technology-based tools that will meet the learning needs.


  • Transforms storyboards into effective web-based tutorials.

  • Ensures that the multimedia web-based developed are compatible with client’s learning management systems.

  • Supports the design process by contributing ideas from conception to production of graphics and other design deliverables.

  • Creates concepts, images, layouts and animations for various learning solutions and presentation materials.

  • Performs assigned tasks in accordance with established quality standards and procedures.


  • Bachelor’s degree in Multimedia Arts, Information Technology or anything similar, or equivalent work experience.

  • Must be proficient in using any of the eLearning tools such as Adobe Captivate and Articulate 360 or Elucidat.

  • Must have knowledge in other graphic tools like Adobe Photoshop and Illustrator.

  • Experience in developing web-based courses and e-Learning deployment is an advantage.

  • Ability to translate between business requirements and functional / technical specifications.

  • Has an eye for detail.

  • Is a good team player and can work under minimum supervision.

  • Minimum of 2-3 years work experience in doing web-based tutorials as an eLearning Developer.

  • Has experience working in a multi-cultural environment.

  • Fluent in general and business English language - written and verbal.

Preferred Skills, Knowledge and Experience:

  • Training of Trainers (can be completed as part of onboarding).

  • Gateway to Grants (can be completed as part of onboarding).

  • HEAT Training (can be completed as part of onboarding).

  • Knowledge and experience on video and audio production and editing.

  • Has experience in working with people from different levels and functions in the organization.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% (1-2 trips per year) of the time.

WVV People & Culture Officer


World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY18) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

There are 7 members in P&CD team, including P&C Director and six P&C Officers. Each P&C Officer is are charge of all P&C functions in their assigned regions and provide overall expertise in specific functions for P&C department.


To undertake all P&C functions in the assigned zone including Employment, Recruitment, Performance Management, Training and Development, Staff Engagement and P&C information management with minimum supervision and support from P&C director;

To provide overall expertise in the functions of Compensation and Benefits, Performance Management, Employee Relations to ensure compliance with Partnership P&C standards and undertake continuous improvement in quality and effectiveness;

To support the P&C Director in various aspect of day-to-day operations of PnC department, ensuring continuous improvement in quality and effectiveness of people management strategies;


1. Recruitment

Facilitate the multi-year and annual workforce planning to understand current and future staffing needs in alignment with strategic directions and operating plans, then define appropriate recruitment, retention and downsizing strategies.

Facilitate the standard recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

2. Employment and Employee Relations

Coordinate onboarding/ orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

Update all staff changes in the assigned zone to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone in compliance with relevant laws, regulations and HR policies

Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

3. Performance Management

Provide ongoing support to line managers and individual staff to implement the Partnering for Performance (WV’s performance management approach and process) for all staff.

This includes providing ongoing coaching and support to line managers and individual staff to ensure that performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

Support the development of individual development plans in collaboration with line managers and employees.

Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.

Recognize staff for their additional efforts/ contribution and outstanding performance in a timely and appropriate manner.

4. Staff Care and Employee Engagement

In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

Administer the engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff well-being and implement and/or coordinate follow-up actions to improve the result for the assigned zone

Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

Coordinate spiritual nurture activities for the assigned zone as appropriate to the context of Vietnam.

5. PnC Information Management

Record all employee information and recruitment processes on Our People in a timely and accurate manner.

Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc.

Prepare P&C monthly reports, payroll and other updates in a timely and accurate manner.

Provide statistics of the assigned zone as required

6. Leadership Development and Succession Planning

Assess and identify competency gaps against competency frameworks for key roles.

Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)


- A bachelor degree in a relevant field.

- Degree in Human Resource Management

Knowledge & Skills

- Good knowledge and understanding of HR functions such as recruitment, employee employment/relations, performance management, employee engagement, learning and development, etc.

- Thorough understanding of Vietnamese labour law and practices, especially Insurance

- Good understanding about humanitarian industry, WVV’s operation and its programs.

- Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

- Good interpersonal skills.

- Good written and spoken communications skills in English and Vietnamese.

- Well-organized work style including sound process management skills.

- Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

- Ability to coach, mentor and manage staff’s performance

- Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.


- A minimum of 3 year relevant working experience.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department- World Vision International Vietnam- Address: 9th floor, Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

World Vision is a Christian humanitarian organization which works to improve the quality of life of people, especially children, who are marginalized and living in poverty regardless of religion, race and gender.

WVV AP Development Facilitator - Ba Thuoc AP


WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.


  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes.


1. Community Engagement and Sponsorship


  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans


  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

  • Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

2. Program Management in assigned communes

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned communes


  • Bachelor degree, preferably in education, public health, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

  • Based at district level

  • Working in team environment and under minimum supervision

National Director, World Vision Kenya


The purpose of the National Director position is to:

  • Set a strategic vision for the office and lead, develop and direct the implementation of all aspects of World Vision Kenya Ministry as an effective member of the Partnership in line with ‘Twin Citizenship’ principles to ensure solid ministry quality and high impact in the field; be accountable for all aspects of WV’s work in the country.

  • Ensure that WV’s ministry directly aligns with Learning through Evaluation with Accountability and Planning (LEAP) 3 principles and contributes at scale to the sustained well-being of children and the fulfilment of their rights within families and communities.

  • Have a strong external orientation and represent WV with all donors, project partners, WV Partnership Offices and divisions, local government, church representatives and non- governmental organizations, serving according to the Power of Attorney given by the Global Centre.

  • Ensure alignment with Micro Finance Institution (MFI) (Vision Fund Kenya) through participation in Vision Fund’s Board as a member of the Board and other Governance structures, and provide appropriate collegial support to the MFI’s Executive Director.

  • Appropriately develop national governance through identifying national lay leaders for board membership and leading organizational transition.

  • Maintain a strong growth with quality mentality and lead the office to leverage its private resources portfolio to ensure growth in the area of grants.

  • Provide leadership, strategic direction and support in the development and implementation of an effective Resource Development Strategy.

  • Ensure people issues are front and centre, promoting an office that embraces diversity, interfaith collaboration, gender balance and engagement with all Partnership staff.


Spiritual Leadership:

  • Ensure that the office has a strong and integrated Faith and Development strategy that includes staff nurture, integration of program approaches such as Covenant with umbrella church bodies, Celebrating Families, FBFs, etc.

  • Model a high standard of personal Christian leadership, ministry and integrity though lifestyle and work relationships, and provide spiritual guidance to staff on the Vision, Mission and WV Core Values.

  • Ensure that office leadership is capable to work in interfaith contexts and is familiar with World Vision’s commitments.

  • Participate and lead regular devotional meetings.

Ministry Performance:

  • Ensure high quality Ministry approaches that align with LEAP 3 principles and ensure best practice development work at scale.

  • Ensure strong ability to measure Child Well Being (CWB) outcomes and maintain a green rating on the CWB report each year.

  • Ensure strong engagement in international and local resource mobilization, including positioning and support to grant acquisition efforts to raise additional resources and diversify WV Kenya’s portfolio.

  • Ensure the highest standards of quality and accountability through compliance with World Vision policies and standards and international standards for emergency response, disaster mitigation, rehabilitation and development.

  • Ensure all project proposals, reports, integrated audits and Ministry evaluations are reviewed at a proper level within the office and appropriate actions are implemented, to ensure impact, accountability and compliance.

  • Ensure that a strong national Monitoring, Learning & Evaluation (ML&E) strategy is in place and that ML&E systems are streamlined to reduce processes and focus on child well-being.

  • Ensure accountability for the implementation of effective ministry to all key stakeholders. Ensure a relevant, timely and accurate flow of management and operational reports according to program objectives and standards and to meet reporting requirements from donors, Regional Offices, local partners.

Strategy, Operating Plan and Long and Short Term Targets:

  • Ensure there is a documented office strategy, Ministry strategies and operating plans, and the latter have been derived from the office strategy and has clear, measurable short-term and long-term targets.

  • Ensure that Ministry strategies are aligned with Regional and Partnership strategic priorities.

  • Ensure there are clear strategies for People and Culture, Communications and other main functions, and they are based on the office strategy and operational plan and include main priority areas identified in respective Regional and Partnership Strategies. Facilitate and be accountable for the execution and monitoring of strategies.

Leadership and Management of WV Kenya:

  • Promote WV’s Vision, Mission, Core Values and key Partnership Standards and Practices among the staff and partners and ensure these are the core foundation of WV Kenya strategies and work.

  • Lead the Senior Leadership Team (SLT) and ensure diverse representation on the leadership team.

  • Strong focus on leadership and people management, ensuring the most capable and qualified staff members are in place to implement office strategy and operational plans.

  • Lead processes to develop National Office (NO) governance from advisory status to governing board. Lead processes to transition the office to fully interdependent status.

  • Review and approve WV Kenya’s succession plan; ensure that proper capacity is in place and succession plans are updated and executed.

  • Promote and participate in leadership development initiatives, including those for staff at management levels in the field and at the NO level.

  • Lead and manage WVK’s team in a way that facilitates a high performance culture, open trustworthy relationships and integrity.

  • Promote a culture of learning and development, employee engagement and good stewardship of human capital in the office.

  • Ensure implementation and compliance to Partnership Performance Management Standards and Principles, while seeking to implement Performance Management guidelines on reasonable level.

  • Champion WVK’s leadership team in the proper implementation of Performance Evaluations on a mid –term and annual basis for the whole organization.

  • Support initiatives for staff care and well-being, both for international and local employees.

  • Ensure excellent standards in the management of the human, financial, capital and technical resources of the organization, which includes inspiring and maintaining high standards of work and clear accountability to stakeholders.

  • Visit field projects frequently to encourage, build relationships and support WV programs.

  • Ensure that initiatives directed to build capacity required to implement local fundraising are included in the office capacity-building plan.

Advocacy and Representation:

  • Represent WVK and engage and build strategic alliances with the National and County governments of the country, WVK board, major donor agencies, WV Partnership, non-governmental agencies, churches and media.

  • Develop and implement appropriate advocacy strategies to raise awareness of- and advocate for change in- key issues within Kenya that relate to CWB.

  • Lead and facilitate strategies for the promotion of justice that look for the change of unfair structures that oppress those in need.

  • Ensure WV is positioned as a leading NGO in promoting the well-being and rights of children within the country context to develop public and stakeholders’ confidence and trust.

  • Strengthen awareness of World Vision’s program both within and outside of the WV Partnership.

  • Ensure that the WV brand is respected within the country and that all vehicles and facilities are properly branded with standard WV branding.

  • Provide leadership, strategic direction and support to the team for developing and implementing a strong donor experience and acquisition of ministry funds.

  • Identify new opportunities and forge alliances that lead to optimization of all resources.

Financial Management and Financial and Operational Audit Compliance:

  • Ensure efficient and effective organizational practices that result in successful financial and operational audit scores.

  • Ensure action planning and execution to resolve audit findings in an agreed and timely manner. Undertake appropriate reporting of audit results and actions.

  • Oversee and ensure strong engagement of leadership in monthly Field Finance Reports (FFRs) and ensure rapid action on issues raised.

  • Ensure strong financial compliance through timeliness and completeness of financial reports.

  • Ensure strong operational compliance through timeliness and completeness of program/project reports.

  • Provide direction for integrating private and public funds to maximize results and respond to community needs in most effective and efficient way.

  • Manage overall financial integrity of the program to WV Support Offices donors, the government and other stakeholders.

  • Provide overall strategic leadership and initiative for identifying and securing financial resources to support the program.

Safety and Security, Disaster Mitigation and Preparedness:

  • Develop and maintain capacity to respond to natural and man-made emergencies.

  • Review security and safety plans and protocols (security manual, evacuation plan, Disaster Preparedness Plan, and Risk Assessments at National, Regional and Programme Office levels) and ensure understanding and compliance by all staff and visitors.

  • Oversee relief efforts, as and when they arise and work in partnership with response teams. Build in-country relief response capacity to ensure adequate disaster management and response.

  • Liaise with other international organizations to collect information about the security environment and, where appropriate, discuss joint responses to security threats.

Compliance and Country Legal Environment:

  • Ensure the office complies with local labour law requirements and standards.

  • Maintain an external legal counsel that can support WV leadership when required.

  • Ensure and oversee proper mechanisms for Child Protection and other WVI standards and principles implementation.

  • Ensure that the entity functions in a complementary, cohesive manner where principles of interdependence and twin citizenship guide the contribution made to the Partnership and the use of WV Partnership resources.

Resource Development and Management:

  • Explore opportunities and facilitate Resource Development business planning. Align with regional and local Grants Acquisition and Management (GAM) team objectives.

  • Implement an effective National Resource Development strategy and implementation plan to generate funds locally.

  • Execute plan to generate funds from a variety of donors.

  • Implement long term and short term programs that create new opportunities for acquisition, retention and transformation of a diverse set of private donors.

  • Ensure strong external engagement and visibility of WV Kenya to help promote its work to key donors and acquire greater levels of resource for ministry from a diverse set of donors.

  • Ensure strong grants management to create trust and engagement with the donor for accessing future resources and increased credibility.

Micro Finance Institution (MFI) Strategic Management:

  • As a member of the VISION FUND board, ensure that Vision Fund’s micro-finance ministry is integrated with World Vision’s Ministry to promote fullness of life for children and their communities.

  • Facilitate programmatic integration of VISION FUND and APs/ADPs operations.


Government Grants & Budgets:

  • Strong knowledge of financial management and accounting principles.

  • Strong expertise in grant acquisition and management.

  • Manage a budget of almost $80m (Level III position - $41 – 100 million).

Major Ministries:

  • Experience in technical programming in at least one of the major ministry components.

  • (Relief, Development or Advocacy), close familiarity with the other two.

  • Knowledge of LEAP 3 processes and Transformational Development preferred.

  • Experience and/or understanding of advocacy execution, national advocacy strategy development and leading advocacy efforts as a pillar of a theory of change.


  • Experience working in African contexts.

  • Understanding of political, socio-economic, and cultural contexts within the country achieved within 3 months after assuming the role.

  • Experience and/or understanding of working in a large and complex organization with a matrix management structure.


  • Experience with Boards or Advisory councils and have a good understanding of their mandate – Board Role Clarity.

  • Experience leading diverse executive teams.

  • Ability to present persuasively to a board, Senior Management Team, staff, donors, NGOs, government officials, community leaders and other stakeholders.


  • Master’s Degree in a relevant field

  • 15 years relevant experience in international relief and development, with progressively more complex and higher level leadership roles.

  • Training in NGO leadership and experience in leading diverse teams that include national and international staff.

  • Experience with integrated community development programming, with a diverse knowledge of technical program areas where WV focuses (education, health/nutrition, livelihood/resilience, micro-finance, child protection, etc.).

  • Experience managing large and complex operations. Experience in emergency/refugee contexts.

  • Excellent grant acquisition experience, including experience with a diverse set of donors, as well as a strong ability to partner and position for complex grants.

  • Experience in leading local fundraising, including management responsibilities preferably over the areas of fundraising with major private donors and Governments.

  • Experience in Microfinance operations is an advantage.

  • Experience in being a member of a Board and also understanding of Board mandate.

  • Significant management experience (general/operational) where there is evidence of both accountability and managerial know-how, and high quality delivery of results.

  • Strong ability to engage externally with donors, partners and other stakeholders. Evidence of building coalitions and engaging externally to influence policy and strategic directions.

  • Fluency in English/strong written and spoken English language skills and ability to communicate the Mission and Vision of the organization well.

  • Experience with World Vision desirable.

Other Competencies/Attributes:

  • Must exhibit composure and professionalism. Able to represent World Vision to government officials, donors and other external stakeholders in a professional and self-assured manner.

  • Have worked in Africa and understand the context and cultures of the continent.

  • Able to interact with a variety of individuals and ethnic groups.

  • Strong developer of teams and ability to embrace leadership principles and promote staff engagement and well-being.

  • Model Christian commitment and integrity while embracing denominational diversity and demonstrating an ability to engage in an interfaith context.

  • Strong moral values and convictions. Personal life which is exemplary.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

  • Travel: 25% domestic with occasional international travel required.

Staff Capacity Development Coordinator

Staff Capacity Development Coordinator

Purpose of the position:

To coordinate, monitor and evaluate the implementation of staff learning & development programs and lead the roll-out of talent management initiatives in line with the WV Partnership standards and People & Culture Priorities.

Major Responsibilities:

Learning Needs Assessment

  • Conduct annual staff learning needs assessment for the entire organization to establish staff performance gaps.

  • Categorize training needs of staff based on functions and office location

  • Liaise with Line Managers to develop annual departmental training plans

  • Liaise with departmental heads to develop training budgets to be incorporated in grant proposals and National Office budgets

Learning & Development programs

  • Identify and recommend development opportunities for all categories of staff aligned to individual development plans and organizational priorities

  • Facilitate and coordinate relevant in house training programs based on identified training needs and new partnership initiatives with a special focus on field based national staff

  • Liaise with external facilitators where need be to deliver trainings and team building sessions that may require external resource facilitation.

  • Monitor quality of training and post training implementation to identify gaps/issues that require refresher sessions or a new training methodology

  • Conduct in house surveys to assess effectiveness of various training programs and monitor change in behavior and competence

  • Use training evaluation data, including documentation of lessons learned and ensure future initiatives have incorporated the learnings

  • Prepare learning & development impact reports to be shared with World Vision senior management teams and Support Offices

Performance Management

  • Conduct periodic performance management trainings for new and existing staff and Line managers

  • Communicate partnership performance management guidelines to staff and managers

  • Monitor and report on submission of performance agreements, mid-year reviews and annual reviews

  • Educate Line Managers on how to reinforce a performance aligned culture through consequence management

Recognition schemes

  • Ensure roll-out of the staff recognition scheme

  • Coordinate the annual and semi-annual nomination & selection processes

Talent & Leadership Development

  • Liaise with Departmental Heads to identify potential talent for future management and specialist positions

  • Provide guidance, frameworks and tools to Departmental Heads on talent management, career path and succession planning

  • Consolidate talent pools per function and succession plans for mission critical roles

  • Liaise with World Vision International People & Culture teams to design and coordinate Talent development initiatives

Orientation /Onboarding

  • Liaise with Managers to develop an orientation handbook that will assist new international staff to understand the Somalia culture and customs

  • Organize and coordinate a comprehensive orientation program for new staff to support their smooth onboarding in the organization.

  • In liaison with Line Managers, prepare orientation materials and packs for new staff.

  • Ensure appropriate orientation documentation is filed in personnel files

Focal Point - Learning Resources

  • Oversee the resource center and maintain a register of resources such as books, magazines, DVDs CDs that are available

  • Identify distant learning programs appropriate for relevant staff and validate authenticity of learning institutions.

  • Ensure identified facilitators in Somalia are equipped and certified to meet expected standards and quality of facilitation.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Degree in Human Resource management, Business Management or relevant field

  • Certified Trainer of Trainees as a subject matter expert

  • Minimum of 4 years’ experience as a competent Training Coordinator in an International Organization

  • Passionate about people development

  • Proven ability to coach and facilitate in-house trainings in a multi-cultural environment

  • Very good interpersonal skills and ability to engage and influence at senior level

  • Very good report writing and marketing skills

  • Excellent use of PowerPoint, Microsoft Word and Excel

  • Exhibit teamwork and high levels of accountability

  • Ability to handle confidential and sensitive information

  • Committed to excellence with a strong focus on customer service

  • Able to work in stressful environments and effectively manage stress

  • Ability to handle multiply projects and priorities with limited supervision

Resilience and Livelihoods Technical Lead, WV Uganda

*This is a readvertisement. Previous applicants are still being considered.


The Resilience and Livelihoods technical lead will provide overall strategic leadership in the Resilience & Livelihoods sector, guiding relevant programming in both development and refugee contexts across Uganda.

The job holder will be a thought leader, driving continuous improvement in Resilience & Livelihoods programming through their technical expertise, facilitation of learning and innovation. This leadership shall be seen both within World Vision and externally with other key stakeholders across Uganda, including representing World Vision as co-chair of the Refugee Livelihoods & Resilience Sector Working Group.


Resilience and Livelihoods Programming:

  • Ongoing enhancement of World Vision’s Resilience & Livelihoods programming at strategy, programme and project design levels for greater impact on child well-being.

This shall include:

  • Lead ongoing design processes related to all Resilience and Livelihood programmes and projects, including strategy alignment and review processes.

  • Monitor programme and project quality at outcome and impact levels, facilitate evidence-based organizational learning processes and promote innovation for continuous improvement in programming impact.

  • Support relevant reporting functions, particularly at outcome and impact level, notably including the bi-annual Child Well-being Report.

Support effective implementation of Resilience & Livelihoods programmes and projects through:

  • Technical guidance and support to programme and project implementation.

  • Technical capacity building of project staff, partner staff and other key stakeholders, as required.

Networking and Collaboration

Engagement with key stakeholders for influence, learning and resource development:

  • Actively represent WVU in key inter-agency fora.

  • Engage and build relationships with key partners and government counterparts.

  • Contribute to the development and implementation of the Grant Acquisition Business Plan through active engagement with relevant donors.

National Level Sector Advocacy:

  • Work in close collaboration with Advocacy Department to advocate for policy change with national-level government stakeholders.

  • Collaborate and guide advocacy campaigns, as appropriate.

  • Co-chair the Refugee Livelihoods & Resilience Sector Working Group in collaboration with FAO and UNDP and in accordance with the group’s terms of reference.

Team Management:

  • Provide effective management to resilience and livelohoods technical team.


  • Education: post-graduate degree in development studies, agriculture, economics or other relevant field is a requirement.

  • Technical skills: academic and/or direct programming experience and expertise in at least three of the following thematic areas is required: financial inclusion/micro-finance, climate smart agriculture, value chain development, small enterprise development, emergency livelihoods programming, cash-based programming.

  • Experience: Minimum of 5 years’ experience in technical leadership and/or field-based programme management roles in Resilience & Livelihoods sector.

  • Experience in Uganda or similar contexts and working in refugee contexts.

  • Experience with relevant technical models such as Village Savings & Loans, Local Value Chain Development and Ultra-Poor Graduation Model.

  • Experience in Monitoring & Evaluation.

  • Track record of success in grant fundraising, including donor relations and proposal writing.

Preferred Skills, Knowledge and Experience:

  • Strong capacity in leadership, relationship management/networking, and coordination is essential.

  • Proactive personality, self-driven and strongly motivated.

  • Spiritual maturity, interfaith knowledge and a biblical worldview – Ability to articulate and model our Christian identity and mission in an inclusive way.

  • Demonstration of well-developed interpersonal skills, excellent communication skills, both verbal and written.

  • Proven conceptual & analytical skills, ability to take an evidence-based approach to programme design.

  • Proven facilitation skills.

  • Team player.

  • Ensure a gender perspective in the scope of work.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically up to 30% of the time, plus occasional international travel.

WVV Area Program Coordinator - Phuoc Son, Quang Nam


World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.


With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.



-Effective partnership with relevant sectoral district officers is ensured. Good assistance is to AP Manager in building effective partnership and networks with various development partners at the district level

Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out a crossed all communes take place in one event.

-Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

-Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

-Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

-Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.


-Accompany visitors to the project sites, acting as a guide and translator as necessary.

-Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

-Maintain a filing system of all documents pertaining to the AP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data, Horizon 3.0.

-Prepare and coordinate PMB meeting events.


-Support the AP manager in making logistic arrangements for baseline surveys

-Support the AP manager to complete the PDD and log-frame

-Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

-Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

-Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the logframe and WVV’s standardized monitoring tools

-Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

-Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

-Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

-Document monitoring information and share with other staff/other APs when appropriate.

-Visit community and project site frequently for monitoring purpose.

-Coordinate learning and reflection at AP.


1. Education

Bachelor degree in education, or public health, or community development, or social work or business administration, or English.

2. Knowledge & Skills:

-Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

-Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

-Knowledge in capacity building for local stakeholders/partners.

-Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

-Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

-Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

-Good English skill.

-Solid computer skills in Word, Excel, PowerPoint and email.

-Ability to think critically and reflect.

3. Experience

-At least 2 years work experience in community development.

-Experience in program implementation, community mobilization and participatory approach would be an advantage.

-Experience in capacity building for local stakeholders/partners.

-Experience of working with ethnic minorities.

4. Work Environment

-Work with a medium of supervision

-Frequent interaction with the government officials of the technical departments.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Thanh Hang

World Vision International - Vietnam

Address: No. 07 Vu Van Dung street, Son Tra District, Danang.

Tel: 0236. 3812 041 (Ext:25)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Executive Coordinator, Reg. Leader & Senior Ops. Director

*Candidates must be legally authorised to work in South Africa and Zambia.


To provide an efficient secretarial, administrative and advisory support services to the Regional Leader (RL) and Senior Director of Operations (SDO).


Oversee and Manage Administrative and Logistical Support for RL and SDO:

  • Coordinate the RL and SDO schedules of appointments, meetings, and other business functions.

  • Take RL and SDO minutes as needed and follow up on action items with NDs and Senior Leadership as required.

  • Sets up telecons and Webex meetings and minutes taken during meetings and distributes, as required.

  • Develops, sets up and documents office administrative systems related to: filing of documents, records management, communications (e-mail, telephone, fax, and correspondence).

  • Receives, screens and processes incoming and outgoing communications; ensuring that confidential matters are handled promptly and efficiently.

  • Maintain individual as well as team RL and SDO’s office files, ensuring the confidentiality of all documents.

  • Provides support towards the organisation of meetings with direct reports and various leadership meetings that are chaired by the RL and SDO.

  • Assists with the preparation of internal and external presentations for the RL and SDO as required.

  • Provides support for regional working group leadership team meetings. This may involve documentation, coordination, analysis and action planning.

  • Requests payments and ensures that all relevant service providers in the RL and SDO offices are paid.

  • Manages procurement requisitions, repairs and settlement for RL and SDO offices in coordination with Support Services.

  • Follows up on key processes from RL and SDO meetings and relevant Regional Leadership Team working group meetings.

Travel Coordination:

  • Manages all travel plans for all RL and SDO: makes flight, hotel, shuttle and forex bookings.

  • Coordinates travel plans and meetings in sync with the RL and SDO’s calendars, including arranging accommodation and travel bookings for guests.


  • Prepares reports from the RL and SDO Offices.

  • Work with RL and SDO’s direct reports to collate and analyse accomplishments of RL and SDO’s objectives in the RL and SDO meeting, on a quarterly basis.

  • Works with the RL to ensure that key action items from Board and AC meetings requiring RL's involvement are addressed and/or actioned as required. Record meetings and follow up action items with relevant parties.

Information Management Support:

  • Communicate on behalf of the RL and SDO with key constituents.

  • Respond to routine Partnership Office and NO issues as appropriate. Determine which issues need to be referred to the relevant party and provide appropriate briefing and pertinent documentation.

  • Database content management – update functional databases as required.

  • Provide synthesis and analysis of documentation submitted to the RL and SDO providing relevant recommendations.

  • Identifies, develops, and initiates solutions where precedents and procedures may not exist.

  • Prepare speeches and presentations for the RL in consultation with communications. This includes biannual reports for WVI board, etc.

  • Maintain sensitive and confidential information in electronic and paper form and extract, analyse, interpret, and display the data as required.

  • Assemble and categorize facts and figures for written computation and calculations.

  • Locate and compile information and formats reports, tables, records and other sources of information.

  • Take initiative to meet needs relative to the NOs, Regional Directors and Advisors for information and/or guidance where needed.


  • Use personal initiative to ensure efficient and effective functioning of the RL and SDO offices.

  • Attend and participate in Christian devotional meetings and chapel services.

  • Support initiatives outside the region as required.

  • Provide support in tracking/managing leave and contracts for RL and SDO’s direct reports.

  • Assist in scheduling performance review meetings with RL and SDO’s direct reports as well as collating supporting documentation for the review meetings.

  • Other reasonable tasks as assigned by the RL and SDO.


  • A Bachelor’s Degree in administration, management or project management, transferable to the job requirements.

  • A minimum of 5 years’ experience and competency in professional administrative duties and support.

  • Proven experience working with highly confidential and sensitive information supporting senior or executive management or members of a Board.

  • Must have experience in working with senior management personnel and in a team-oriented environment. Experience working for more than one line manager will be an advantage.

  • Maturity to deal with competing priorities, complexities and handle very confidential information professionally.

  • Willingness to affirm the Christian principles and core values of World Vision.

  • Strong organisational and interpersonal skills.

  • Ability to multi-task.

  • Be a quick learner.

  • Excellent communications skills, both verbal and written.

  • Problem solving skills.

  • Strong Knowledge of all MS office applications.

  • Cross-cultural sensitivity.

  • Strictest ability to handle confidentiality.

  • Qualification in Administration or Management.

  • Prior experience as a Program Assistant is preferred.

  • Prior experience supporting executive teams located in different countries

  • Excellent ability to write quantitative and qualitative reports.

  • Excellent ability to conceptualize and summarize narrative reports into powerpoint presentations.

  • Good proficiency in English.

Work Environment/Travel:

  • The position requires ability and willingness to be on call for 10% of the time.

  • Travel required: less than 5%

Mostrando página 1 of 9