Stewarding our Resources

We take the stewardship of our resources seriously and we set high standards of professional competence and financial accountability. Our commitment to our donors is to be good stewards of their resources. Is your vision our vision? 

Monitoring, Evaluation & Learning Coordinator-Wash

JOB PURPOSE

Under the direct supervision of the WASH Program Manager, the WASH Monitoring, Evaluation, Accountability and Learning (MEAL) Program Coordinator, will lead all MEAL related activities of the WASH Sector at WVL Lebanon. S/he needs to provide leadership to the implementation of the MEAL plan for WVL WASH projects/programs and in coordination with the project leads. The MEL coordinator works with the projects teams for the implementation of projects’ baselines and evaluations, as well as the implementation of standardized MEAL processes and tools for all sectors at field level.

MAJOR RESPONSIBILITES

% of time

Activity

End Results

30%

Lead on implementation of all types of program’s surveys and assessments (baseline, outcome monitoring, PIM, mid-term evaluation, evaluation, etc.)

Internal:

  • Develop the program’s meal tools and finalize all needed methodologies.

  • Draft assessments ToRs when needed.

  • Lead on implementation of assessments (pilot testing tools, data collection, recruitment and management casual workers, training on data collection tools, performing spot checks).

  • Perform data cleaning.

  • Perform data analysis and reports write up.

  • Recruitment and management of enumerators and casual workers during data collection.

  • Coordinate with the Accountability unit during field work to unify processes and increase efficiency.

External:

  • Draft consultants ToRs as needed with the support of the Senior MEL coordinator.

  • Complete procurement requirements as needed.

  • Support the Senior MEL coordinator in reviewing bids and finalizing the recruitment of the consultant.

  • Follow-up on the daily tasks of the consultant.

  • Review the reports completed by the consultant.

  • Baselines and evaluations are completed on time and with high quality and meet WVI quality standards and are aligned with PDQ and Sector expectations and needs.

  • MEAL plans are in place and updated regularly to ensure MEAL activities are completed on time and within requirements.

  • MEAL tools are in place and being used to ensure monitoring, progress tracking and quality reporting.

  • Good relationships are established with the donor, host community and all other parties where applicable.

  • Close coordination with WVL WaSH Coordinators, Specialist and Accountability and Data Management unit is maintained.

  • Act accountable for all the outcomes related to job tasks.

40%

Lead on the output level monitoring based on the MEAL framework at project/program level and support in progress reporting to donors

  • Support the Program Manager in progress reporting to donors by providing adequate MEAL information.

  • Develop appropriate data collection tools for output level report (including pre/post test) in consultation with the Senior MEL coordinator and the Information Management (IM) Coordinator.

  • Build capacity of project/program teams to complete the data collection tools and report appropriately in the ITT.

  • Carefully review ITT and ensure IM is provided with accurate data to feed into the projects beneficiaries database.

  • For pre/post test, train project team on data collection tools, perform spot checks and data cleaning, and ensuring quality before submitting to relevant donor.

  • Coordinate with the Accountability unit during field work to unify processes and increase efficiency.

  • Support Projects Coordinators in organizing Lessons Learned events by providing the adequate data and reviewing the draft reports.

  • Produce Learning Reports as needed.

  • The monitoring plan for grant projects is implemented as set, and/or the process of annual Outcome monitoring, and MEAL reports are submitted on time and with good quality.

  • Progress reports are submitted with accurate data.

Provide Capacity Building on MEAL to projects’ teams

  • Support and coach projects team in completing output level monitoring

  • Provide capacity building on overall MEAL processes to increase ownership and understanding.

  • Field Operations staff are supported and trained on completing high quality output level monitoring

10%

Perform other duties as required

  • Attend Program and MEAL related meetings within WVL, and with the sector, donors, and local authorities as needed.

  • Attend and participate in capacity building trainings locally and internationally.

  • Attend and participate in WVLs spiritual nurture and other organizational events.

  • Act responsible of own security and actively contribute to a positive security culture.

  • Report Child Protection (CP) incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

  • Perform other duties as assigned by Line Manager.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • Minimum of 2 to 3 years of experience in working within MEAL department in a relief or development NGO - preferably in both response and development settings.

  • Experience in management design and implementation of MEAL systems, including qualitative and quantitative approaches to baselines, endline, monitoring, evaluations and learning activities and report.

  • Expert in data analysis and data handling skills (classification, categorizing, tabulation etc.) and demonstrates diligence in data management.

  • Good working knowledge of statistical packages (Excel, etc.) is essential.

  • Very good knowledge of ODK database/SMAP server and other similar databases.

  • Strong ability to review and write various types of MEAL reports.

  • Ability to understand, explain and contextualize MEAL tools.

  • Good knowledge of information presentation techniques (graphing, charting, tabling etc.) and interpreting them.

  • Detailed oriented and able to verify data quality.

  • Previous experience working in WASH, i.e. water, sanitation, health a/o waste management projects is a plus.

  • Good contextual knowledge of local community and social/cultural constraints, realities and organizational relationships.

  • Good knowledge of and experience with humanitarian guidelines and principles.

  • Ability to work effectively under pressure.

  • Organization, planning, and time management skills.

  • Communicates with integrity to different stakeholders (strong interpersonal skills).

  • High level communications skills and information dissemination skills.

  • Ability to build positive relationships in a cross cultural environment.

  • Previous experience working in refugee camps.

  • Previous experience in planning, implementation, and quality assurance.

  • Relevant experience in relief and development project implementation.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor degree in international development, international relations, public health, water management, statistics, community development, or other relevant field of studies.

  • Valid Lebanese driving license for more than three (3) years.

  • Ability to write very good quality reports in English.

  • Excellent English communication skills are required.

Administration & Logistic Officer - Muttur & Trinco South

World Vision is a Christian, relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice.

We work through our main sectors – education, health and nutrition, water and sanitation, economic development and child protection – serving all people, regardless of religion, race, ethnicity or gender. Our work is always child-focused, participatory and community driven.

World Vision and has been in Sri Lanka since 1977 and currently serves in 30 locations in 13 Districts across the country through development programmes. In 2020 we directly impacted the lives of nearly 100,000 most vulnerable children and their families.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

Administration & Logistic Officer

Location – Kiliveddy Muttur (Trincomalee District)

Job Profile

The purpose of this position is to support the Program teams to carry out activities in a timely manner while ensuring quality administration & logistic services and efficient utilization of resources in compliance with applicable standards.

The position will also be in charge of vehicle maintenance as per the World Vision Lanka (WVL) vehicles polices. Furthermore, the Admin & Logistic Officer is responsible for the delivery and execution of admin & logistic processes across all assigned categories. The position will also ensure that transactions and supplier relationships are implemented in line with WVL standards.

Major Responsibilities

  • Liaise with the landlord of the office premises and other operational contacts such as janitorial services, security company, courier services etc. in keeping the office fully functional.

  • Purchase and distribute office stationeries/ refreshments and maintain records.

  • Ensure functionality of telephone, intercom & internet system with the support of service providers and National Office IT department.

  • Support Sponsorship related work (Posting letters, courier) and record keeping.

  • Maintenance of office equipment and overseeing repairs.

  • Ensure functioning of the office security system and key management.

  • Responsible for management of office vehicle and hiring of private vehicles.

  • Support Area Program (AP) Manager with travel plans and accommodation of staff.

  • Ensure timely delivery of finance and procurement activities is well supported.

Required qualifications, experience & competencies

  • A Bachelor’s Degree with 3 years of experience in Administration & Logistics or a Diploma in Business Administration or any other relevant field with 5 years of experience in Administration & Logistic.

  • Valid driving license (added advantage for heavy vehicle license)

  • Flair for public relations.

  • Cross-cultural sensitivity and good interpersonal skills.

  • Computer literacy.

  • Language: Tamil is preferred. Knowledge of Sinhala and/ or English will be an added advantage.

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Only short listed candidates will be notified.

Coordinator - Information & Communications Technology (ICT)

World Vision is a Christian, relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice.

We work through our main sectors – education, health and nutrition, water and sanitation, economic development and child protection – serving all people, regardless of religion, race, ethnicity or gender. Our work is always child-focused, participatory and community driven.

World Vision and has been in Sri Lanka since 1977 and currently serves in 30 locations in 13 Districts across the country through development programmes. In 2020 we directly impacted the lives of nearly 100,000 most vulnerable children and their families.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

Coordinator – Information & Communications Technology (ICT)

Location – Colombo

Job Profile

The primary role of this position is to be responsible for the ICT Service operation. This will include the infrastructure support, hardware support, application support and training needs of the end users.

Major Responsibilities

  • Provide IT service and support related to application software, hardware and maintenance

  • Coordinate with service providers for equipment repairs, services and maintenance

  • Responsible for providing IT support for World Vision Lanka workshops, meetings and forums

  • Responsible for ICT pool asset management

  • Ensure a safe, secure and virus free network environment for users

  • Ensure that all system and end user critical information are backed-up on a regular basis

Required qualifications, experience & competencies

  • Five years of experience in similar capacity

  • Higher National Diploma in Information Technology or equivalent

  • Experience in hardware maintenance repair,servicing and electronics

  • Experience in virtualization & cloud solutions

  • Experience working in remote and virtual private networks

  • Fluency in English. Fluency in Tamil is preferred.

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Only short listed candidates will be notified.

PNS Acquisition and Management Lead

VACANCY ANNOUNCEMENT

Job title: PNS Acquisition and Management Lead

Location: Ulaanbaatar, Mongolia

Full/Part time: Full-Time

Fixed term/Temporary: Fixed term

Deadline for application: February 3, 2022

PURPOSE OF POSITION

The PNS Lead is responsible to managing and ensuring the smooth implementation of different types of PNS projects in alignment with WVI Support and donor guidelines and standards by collaborating with internal and external key stakeholders. The PNS Lead will manage overall PNS projects efforts, document payments and expenditures, optimize the project administration process, oversee fund-raising, and prepare project progress reports. Ensure compliance with PNS regulations, reviewed project proposals, managed PNS project related databases, engaged with SOs, educate staff on policies.

The position ensures funding objective of PNS portfolio through collaborations with cross-functional teams and positioning the team for coalitions and consortia engagement and to identify, pursue and negotiate financial, non -financial risks sharing with partners to expand the impact and reach.

MAJOR RESPONSIBILITIES

RESOURCE ACQUISITION AND DEVELOPMENT OF STRATEGIC PARTNERS

  • Ensure the quality development of PNS proposal with technical, operational, financial, and other requirements are captured

  • Ensure that funding opportunities are identified and proposals submitted promptly on time

  • Track proposal reviews and approvals with support offices.

  • Provide framework for interagency engagement and development of consortia proposals.

  • Liaise with technical teams to leverage their support in the proposal development process. Support technical staff to engage with technical (donor) networks.

  • Review and research possible proposals and recommend whether PQ Lead for further improvement

  • Communicate with SOs to clarify proposal requirements.

  • Conduct capacity building to WVIM teams/APs so that they have a clear understanding on PNS projects nature and proposal

QUALITY PROGRAM IMPLEMENTATION

  • Lead an internal cross functional working group meeting at minimum by monthly, to ensure the highest level of accountability and impact of the projects

  • Manage resources to deliver compelling communications for funders that convey World Vision’s mission and programs on time and with excellence

  • Ensure PNS project teams to follow the different SOs’ guidelines, standards and action plan during the implementation

  • Communicate and collaborate with key internal and external stakeholders to ensure successful implementation of PNS projects

  • Monitor implementation team to ensure they implement and administer PNS projects according to SOs’ agreement and regulations.

  • Monitor technical implementation of PNS projects to ensure timely progress and according to submitted technical reports, proposed strategy and work plans.

  • Escalate PNS project technical, staffing, financial issues to the PQ Lead as soon as become apparent.

LEADERSHIP AND PEOPLE MANAGEMENT

  • Provide clear and specific guidance, direction and technical support to the project staffs to deliver quality implementation

  • Build capacity of the staff to improve their efficiency and output

  • Conduct regular team meeting and devotion

  • Conducts frequent conversations with an emphasis on -the- job coaching, constant constructive feedback to support their performance and development, and ensure WV’s performance management processes are followed.

  • Ensures staff well-being, life and work balance and security are supported and promoted.

COMMUNICATION, VISIBILITY AND REPORTING

  • Participate and be a leading voice in the startup workshop with the PRQ, GAM, Finance, P&C, SCM departments and others as needed

  • Write narrative progress reports for strategic, significant and mid-major donors in coordination with other team members

  • Assemble budget and expenditure information from PNS projects and finance team members and report information to relevant SOs as required in agreements

  • Assemble stories from the field in partnership with technical program managers and the Marketing and Communications team leads

  • Work closely with Marketing and Communications team to develop visibility plan in alignment with SO/Donor requirements

FINANCIAL MANAGEMENT

  • Ensure projects’ expenditures are according to LOA

  • Monitor the monthly spending to take timely actions and rectifications if necessary

  • Ensure all the expenses are within the approved budget line

  • Ensure donor organizations requirements all financial records and documents

  • Ensure acceptable audit rating on project implementation

KNOWLEDGE MANAGEMENT AND COORDINATION

  • Active engagement on PNS acquisition and share knowledge and learned lessons from the particular PNS projects within the organization

  • Develop and mainstream PNS projects’ continuity plan with internal and external stakeholders

  • Develop and contribute on information sharing for disseminating the impacts of the projects

GENERAL

  • Contribute to the common goal and aspirations of the WVI Mongolia, be active member of the team

  • Participate and support the organizational & team meetings

  • Ensures staff and partners understand WV safeguarding & anti-corruption policies

  • Ensures project supports awareness raising for prevention and reporting of child protection incidents occurs across the project area

  • Perform any other tasks assigned by supervisor

KNOWLEDGE, SKILLS, AND ABILITIES

Minimum education, training, and experience requirements to qualify for the position

  • A Bachelor degree in the field of Public relations and Social Sciences or in Business Administration

  • A Master’s degree in the field of Public relations and Social Sciences or in Business Administration is preferable

  • English advanced level (IELTS score would be a benefit)

  • 3-5 years of research and project management experience within World Vision or comparable development organization

  • Extensive knowledge of proposal writing, acquisition and project management

  • Strong communication skills for maintaining relationship and networking with SOs and stakeholders that lead to successful proposals and resources for short as well as long term

  • Analytical thinking with digesting information and understanding grant call details and logics, success driving factors relevant to WV expertise

  • Delivering results with high quality within given resources of human, timing, financial and others through capacity building, sharing and being role model.

  • Exemplary writing, editing and communication skills in English and Mongolian

  • Creativeness and entrepreneurial skills to tap resources required to proposal development and engaging partners

  • Multi-tasking and ability to manage multiple demands and priorities

  • Ability to manage shifting priorities and negotiate timelines

  • Has ability to lead a multi-cultural team with an empowering and outcome-oriented approach

  • The position requires ability and willingness to travel domestically up to 45% of the time to target areas

  • Active and healthy life style person who can keep life balance properly

Please send the below documents to [email protected]

  • CV

  • Cover Letter

  • Application From

  • Copy of Diploma(s)

  • Copy of ID card

Address: 4th floor, Somang Plaza Building, 13 khoroolol, 15th khoroo, Bayanzurkh District.

Phone: 70155323 – 124, 125 and 128

Note: Only short-listed candidates will be contacted for further process.

AHAN Monitoring and Evaluation Coordinator

PURPOSE OF POSITION

World Vision (WV) was awarded a multi-million EUR grant from the European Union (EU) to lead a consortium of partners to implement their Accelerating Health Agriculture and Nutrition (AHAN) project under pillar 3 of the EU Partnership for Improved Nutrition in Lao PDR. Consortium partners include World Vision Australia (lead) with four implementing partners: World Vision Laos, Agronomes et Vétérinaires Sans Frontière (AVSF), Green Community Development Association (GCDA) and the Burnet Institute. The EU funded AHAN project covers 12 districts in the Provinces of Savannkhet, Saravan and Attapeu and has 5 key Objectives. In complement to the EU Grant, WV has secured additional ANCP funding from the Australian Government which will build on the AHAN program in Saravan Province, increasing the scope of villages and activities including a focus on Early Child Development and disability inclusion.

The AHAN Saravan Project has the Overall Objective of creating supportive conditions for enhanced household (HH) nutrition through the following Outcomes: 1) Improved dietary and care practices among women of reproductive age (15-49 years) and children under 5; 2) Reduced incidence of selected water, sanitation and hygiene (WASH) related diseases/illnesses linked to undernutrition; and 3) Improved gender equitable relations at the household level, particularly in decision-making and distribution of workload. The project will be implemented across four districts in Saravan Province.

The AHAN M&E Coordinator will be responsible for quality data collection and reporting of the AHAN Saravan Project as prioritized area and also provide the support to other AHAN provinces including Savannakhet and Attapeu to ensure activity implementation in project areas according to the project logframe. The M&E Coordinator will report directly to the AHAN Monitoring and Evaluation Manager, and will work closely with the AHAN Saravan Operations Manager in ongoing monitoring and periodic reporting for the larger AHAN Program intervention coverage and additional EU indicators.

Main responsibilities

  1. Coordination of project monitoring and evaluations (mid-term, final) conducted at district and village level, ensuring accurate and timely data collection following the project M&E Plan

  2. Build capacity and coach project staff in Saravan Province on M&E requirements and standards to ensure quality data collection & reporting for both AHAN projects (EU and ANCP)

  3. Support reporting to the Government including Project Implementation Management Committee held quarterly at districts (DIMC) and semi-annually at province level (PIMC), and reporting to project donors

  4. Train and mentor staff in using monitoring tools based on a digital platform, e.g., tools on android phones and online data repository using Kobo Toolkit and associated systems

  5. Support staff training and mentoring for internal evaluations and to facilitate external evaluations

  6. Support data management by M&E Manager, including data analysis for periodic reporting to different stakeholders (donors, WV internal system, Government) and for communication products

  7. Support practice of using evidence to support learning by stakeholders at province/district/village level to enhance households’ nutrition, based on documented lessons from project activities, with guidance from Saravan Operations Manager

  8. Undertake field trips to target districts supporting technical needs for accurate data collection and lead collation and presentation of data for donor and PIMC/DIMC reporting

  9. Assist M&E Manager and Saravan Operations Manager in other tasks that contribute to the development and roll-out of the project M&E system

    Location

    The M&E Coordinator will be based in Vientiane Capital with frequent field travel to Saravan Province

    Major Responsibilities

    1. Monitoring, Evaluation, Reporting and Communication

  • Establish and maintain effective project reporting, monitoring, evaluation, and communication systems. Submit timely accurate and professional reports that meet donor and WV requirements

  • Develop annual reporting outputs for public communication and internal use (dashboard, story maps, etc).

  • Ensure AHAN project database is updated and linked to project outcome indicators

  1. Learning Evidence

  • Consistently look for more effective and efficient implementation methods and opportunities to increase impact. Facilitate learning of best practice by ensuring a continuous learning process is developed and in place with key staff and partners/sub-grantees.

  • Establish a mechanism for knowledge sharing between district offices, and SO.

  1. Collaboration and Coordination

    Manage proactive and responsive relationship with Project Partners, Government stakeholders, and other partners in the field, under the direction of the Saravan Operation Manager

  2. Networking and Advocacy

Support WV to take a lead role in advocacy opportunities for Nutrition in Laos through the provision quality data and evidence of impact

Degree, Knowledge, Skills and Abilities

  1. Bachelor or equivalent degree of epidemiology, public health, social sciences, economics or a relevant discipline.

  2. Degree or training in monitoring & evaluation, or program/project planning.

  3. Good presentation, facilitation and coordination skills

  4. At least a University degree and 3 years’ experience in monitoring and evaluation of community development programs

  5. At least 3 years’ experience in program/project planning and/or design, monitoring, and evaluation

  6. Demonstrated competency in implementing assessments/evaluations, including:

    1. designing assessment/evaluation methodology, data collection and analysis tools

    2. managing data collection in the field analyzing data

  7. Excellent computer skills (Excel) data base and data analysis software with demonstrated experience working with data analytical software (Epi Info, SPSS, ENA and ODKor KOBO)

  8. Demonstrated experience in monitoring and evaluation of development work, including program logic, indicators, log frames, theory of change, and community empowerment

  9. Ability to work strategically, and to function efficiently and effectively with little day-to-day supervision,

  10. Good analytical/problem solving skills and an eye for detail

  11. Excellent management and administrative skills, including use of Microsoft office

  12. Ability to provide technical guidance, to train and mentor operations staff, and to work collaboratively and respectfully with others

  13. Good oral and written communication skills in English and Lao and good report writing skills

  14. Willingness to travel to the districts and villages on a frequent basis

Interested candidates are invited to submit a COVER LETTER and CV to the address below. Please indicate the POSITION TITLE. Deadline for application is 01 February 2022, however applicants are encouraged to apply early as applications will be reviewed on an ongoing basis and the position will close early if a suitable candidate is found.

Mail: People and Culture Department

Email: [email protected]

Website: www.wvi.org/laos

Coordinador de Tecnologías de Información

Coordinador de Tecnologías de Información

Ubicación: Managua

PROPÓSITO DEL PUESTO

El Coordinador de Tecnologías de la Información coordina y asegura la entrega de servicios de TI para la Oficina Nacional, Programas y Proyectos en cumplimiento con las directrices globales y regionales establecidas para el área de Tecnología de Información, con el fin de asegurar una óptima operación de los sistemas, soluciones, herramientas e infraestructura tecnológica requeridos en WV Nicaragua.

PRINCIPALES RESPONSABILIDADES

Asegurar que WVN cuenta con los servicios del área de tecnologías de información que garantizan la conectividad y funcionamiento óptimo de los sistemas organizacionales para el desarrollo de sus operaciones a nivel de país, cumpliendo con las políticas globales y regionales respectivas: Alcanzar el cumplimiento de la estrategia organizacional de tecnologías de información

Implementar planes, procesos e iniciativas de TI establecidos por el Centro Global y la Oficina Regional y asegurar el seguimiento a las recomendaciones de auditoria: Eficientizar y facilitar la implementación de la estrategia de país.

Velar por el cumplimiento de políticas y procedimientos de TI y la Seguridad en nuestros Sistemas de Información: Optimización de los procesos, disponibilidad inmediata de la información, aseguramiento de la continuidad del negocio y confidencialidad de la información.

Proveer soporte y el liderazgo respectivo desde el área de TI para las nuevas iniciativas o proyectos de mejora continua, digitalización y/o inteligencia de negocios: Soporte oportuno e involucramiento para el logro exitoso de nuevas iniciativas en las cuales se requiere el apoyo de TI.

Gestión eficiente y oportuna del staff que garantice el logro de objetivos del área, así como el clima laboral adecuado, de acuerdo a nuestras políticas organizacionales: Personal altamente motivado dentro de un clima laboral propicio para la creatividad, innovación y aseguramiento de los objetivos del área

Participar en actividades de enriquecimiento espiritual

Participar en acciones de emergencia que la Organización le designe

Leer, entender y aplicar las políticas institucionales con énfasis en las políticas TI

CONOCIMIENTOS, DESTREZAS Y HABILIDADES

Educación

Ingeniero en Computación o Sistemas de Información

Planeación Estratégica

Gerenciamiento del Cambio

Gerenciamiento de proyectos

Inglés hablado y escrito a nivel intermedio

Base de datos, redes y servidores

Análisis y desarrollo de software

Conocimientos y habilidades

Dominio de Redes (LAN, WAN y conmutada), Cable Estructurado, Protocolo TCP/IP, Enrutadores y Conmutadores (CISCO y Linksys), Sistemas Operativos Windows (2003 y 2000 Server, NT.4, Client 2000, XP), Lenguaje de programación Visual Basic, Motores de bases de datos SQL Server, Programas de Ofimáticas (Word, Excel, Power Point, Publisher, Project, Visio), Antivirus McAfee, Internet, Soporte Técnico.

Experiencia

Implementación de procesos ITIL y Cobit

Administración de SLA

Experiencia en Formulación, Administración y Evaluación de Proyectos de Desarrollo.

5 años de experiencia en puesto similares a nivel de Coordinación, Supervisión o Consultoría

Licencia o certificación requerida

Licencia de conducir vehículos livianos

Regional Director - People & Culture, East Africa Region

*Please submit your CV in English.

PURPOSE OF POSITION:

Provide strategic leadership to World Vision East Africa Region (EAR) in the area of People & Culture, and Organizational Development by maximizing the potential of World Vision’s (WV) human resources and optimizing organizational performance, sustaining the culture and ensuring alignment to fulfill WV’s strategy. Reporting to the Senior Director of Operations, and matrix reporting to the Chief People Officer, the Regional People & Culture (P&C) Director will provide leadership in developing leadership capacity, furthering executive development of National Directors (NDs) and senior staff. The Regional P&C Director also will build strong relationship with Global Center client groups and engage with external network to collaborate and further build WV’s brand. Matrix manages National Office (NO) People & Culture Directors and leads a team of Regional Office People & Culture staff. East Africa Region has three fragile countries and the position will ensure context appropriate support is provided to these countries which have several hardship and extreme hardship locations.

KEY RESPONSIBILITIES:

Leadership:

  • Support the Regional Leader (RL) and Senior Director Operations (SDO) in creating a culture of transformational leadership, strategically aligned regional culture and engaged regional workforce.

  • Lead East Africa Region’s P&C function in developing a vibrant and empowering culture that supports and enables the execution of World Vision’s strategy and achieve the child well-being aspirations and outcomes.

  • Lead and manage the Regional Office P&C team.

  • Champion effectiveness & efficiency of East Africa Region’s P&C function through continuous development of high-quality services and processes to support leadership development and talent agenda.

  • Provide matrix supervision to National Office People & Culture teams in their leadership and engagement on matters related to human resource management and organizational development.

  • Guide the Leadership Team in the East Africa Regional Office, National Directors and National P&C Directors on all facets of P&C whilst promoting organizational culture, agility and effectiveness, alongside Mindset & Behaviors and Core

  • Competencies.

  • Provides support to the Regional Leader in the recruitment of National Directors, and also supports the Senior Director of Operations in recruiting key Regional Office team members and National Office P&C leadership positions.

  • Lead and promote compliance to applicable (local) employment regulations, immigration and labor laws as well as WV policies and guidelines.

  • Demonstrate vibrant and mature Christian spiritual leadership through all People and Culture (P&C) related processes, practices and tools integrate, where applicable, and be guided by relevant competencies regarding WV’s Mission, Vision and Core Values.

Technical & Operational Support:

  • Provide direction and guidance in all areas of P&C such as recruitment, workforce planning, change & organizational development, total rewards, employee relations, staff care, performance management, talent development & management, retention, succession planning, among others.

  • Provide objective input and contribution in the development of effective global, regional & national P&C Standards, policies, procedures, guidelines and standards and ensure they are contextualized within the Field Offices and the region.

  • Work with Regional and National Offices’ stakeholders to ensure HR system (Our People) is optimized and P&C processes, policies and protocols are comprehended, followed and upheld in each offices to meet/advance P&C standards.

  • Work with Regional and National Offices’ P&C network to identify, develop and nurture a robust talent bench of future leaders for succession planning.

  • Ensure compliance with local labor law including work permits, visa, and office registration.

  • Serve and contribute as a member of the Regional Intgerated Protection Hotline investigation team and to ensure safety and security of staff.

Strategy:

  • Lead in the execution of the Regional Office and National Office P&C strategies, ensuring that these are in line with Partnership P&C strategy and Our Promise aspirations.

  • Contribute to development of global, regional, and national P & C priorities and plans.

  • Provide leadership to the development and implementation of organization wide communication and change management plans during National or Regional Office transition to ensure alignment with National Office Startegie and Our Promise aspirations.

Capacity Building:

  • Lead the assessment, development and implementation of an integrated regional capacity building plan based on P&C priorities and strategy.

  • Provide leadership to East Africa Region’s capacity building (leaning & development) and talent management projects and initiatives in alignment with the global & regional capacity building framework and strategy.

  • In partnership with key stakeholders, ensure gap analysis from talent management point of view and provide direction to improve the quality of talent pipeline.

  • Share and facilitate access to P&C training resources such as Leader capabilities, Manager Handbook, WVe-campus modules, WVI Technical Academny, Management and Leadership Capacbilities Library with a subscription to LinkedIn learning, and identifying opportunities for staff secondment, mentoring or coaching.

Knowledge Management:

  • Inspire continuous learning and improvement in P&C practices, systems and tools that will enhance the efficiency and effectiveness the organization.

  • Lead and encourage mutual learning among National Offices through formal and informal setting such as sharing of best practices and lesson learnt, community of practice and center of excellence. Also encourage mutual learning of East Africa Region with other regions.

  • Promote the use of external and internal platform (Our People & WV Central) and other off-the-shelf learning materials to develop and contextualize learning materials and contents.

  • Facilitate and coordinate the Regional P&C Community of Practice and convene regional meetings on a regular basis to enable networking and learning.

Quality Assurance and Risk Management:

  • Provide direction to East Africa Region to ensure P&C compliance with WVI Partnership standards, policies and procedures. Advises the Regional & National Offices in addressing gaps/issues related to HR practices.

  • Active role in providing direction to Regional and National Offices in preventing and mitigating risk related to employment / labor laws.

  • Ensure effective implementation of Integrated Incident Management (IIM) and Employee Relations systems, ensures capacity at Regional and National Offices to manage incidents and follow through action plans & management decision.

  • Contribute and support the implementation of P&C related audit recommendations and audit Performance Improvement Plans.

Staff Engagement and Well Being:

  • Execute Our Voice survey and leverage the results to enhance staff and organisational well-being. Together with the senior leadership, plan and drive measurable improvements in organisational leadership, culture, and agility.

  • Strengthen the quality of Staff Care and Peer Support interventions.

  • Identify the organisational culture gaps and plan culture change interventions to promote leadership and staff mindset & behaviour changes to deliver our promise to the most vulnerable children.

  • Design and execute compensation and benefits strategy, systems and processes in alignment to strategy 2030 that enables the organisation to attract right staff, stay competitive within the local labour market and promote staff retention in the most vulnerable areas.

  • Promote a culture of diversity and inclusion by encouraging spiritual development of Christian leaders, promote interfaith principles and values and oneness among Christian and staff of other faith.

  • Promote gender and diversity and female leadership through right identification of talents at all levels.

Stakeholder Engagement:

  • Act as strategic P&C link for East Africa Region’s to internal stakeholders – other Regional Offices, National Offices, Support Offices and Global Center.

  • Develop and expand external networks and linkages with other International Non-governmental Organizations, Partners, P&C consulting groups, among others for collaboration, benchmarking and employer branding.

  • Represent the East Africa Regional Office on internal and external forums.

  • Perform any other tasks assigned by the RL and SDO.

KNOWLEDGE, SKILLS & ABILITIES:

  • Graduate qualification and/or Professional qualification in Human Resource Management, Social Science/Studies, or Organizational Development.

  • A relevant Masters Degree in Human Resources Management, Organizational Studies or an MBA.

Strategic Leadership:

  • A high level capacity and demonstrated skill in setting vision, developing strategy on a broad scale in Huma Resources.

  • Strategic ability to influence direction of the organisation and the ability to implement this on a practical level.

  • Broad experience in implementing world-class services in international/global organizations and ideally, in a network setting to diverse, dispersed and dynamic teams.

  • A deep understanding of how to make change happen, and of organizational development and culture change.

  • Demonstrable strategic, clear thinker and creative leadership, management and coordination skills in a global network setting.

  • Intellectual curiosity, courage and independence. Decisive, with the courage to make tough calls.

Human Resources Skills and Experience:

  • A strong track record of strategic human resource management and substantial experience of leading international/regional Human Resources teams and transformational change in business and HR.

  • Excellent assessor of talent and matching top performers to the jobs where they can add the most value.

  • Experience in leading and managing complex projects, including learning and organizational development, culture change, recruitment and talent management and employee relations.

Organization and Managerial Capability:

  • A committed and passionate Christian who will be able to provide spiritual leadership.

  • Strong resource, financial, planning, project and process management skills, gained in a complex environment.

  • Huge capability for complex problem solving and good sense of diagnosing performance issues of the organisation.

  • Acuity and sensitivity to work in sync with the senior executives.

  • Experience of cross-functional and cross cultral management including international/regional operations, support functions, engagement across a range of audience and disciplines.

  • A proven ability to build, motivate, facilitate and engage a team, and play a key part in the wider management of an organization, towards delivery of key goals.

  • The capacity to cohere passionate, experienced and independent individuals into a high performing and confident group, organization or movement.

  • Excellent communication, diplomacy, negotiation, influencing and conflict mediation skills and the ability to apply these across a range of diverse audiences.

  • Ability to represent organisation at the senior most levels and externally.

  • Strong analytical, organizational, facilitation and leadership skills.

  • Demonstrated collaboration & team building skills.

  • Experience in managing diversity and maximizing diversity to achieve organizational goals.

  • Excellent oral and written English communication skills.

Preferred:

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Understands and values diversity and inclusion especially growing women leaders and maximizes diversity to achieve organizational goals.

  • Must have knowledge of basic digital skills.

Work Environment/Travel:

  • Travel up to 30% per month when required (regional and international).

  • This role involves the coordination with geographically dispersed P&C teams located in national offices.

Programme Administrative Assistant

*Please submit your CV in English.

PURPOSE OF POSITION:

The Programme Administrative Assistant is responsible for supporting the WV United Leadership team in administrative tasks that would typically include assistance with the following:

  • Recruitment of new hires and their onboarding and liaison with People & Culture for team related matters

  • Set up and processing of contracts, processing of invoices for contractors, maintenance and payment of fees for United software

  • Maintenance of spreadsheets for Budgets, Forecasts, Finance Chargeback and liaison with WVI Finance Teams and Partnership offices

In addition, this role would also be involved in providing similar Administrative Support for other Global Digital Platforms, as required by Senior Director, Global Digital Platforms.

KEY RESPONSIBILITIES:

P&C Co-ordination for WV United:

  • Assist with processes involved in recruitment of new hires across WV United.

  • New Starter Processes and Onboarding of new hires.

  • Liaison with P&C for team related matters, including equipment, policy, training.

Finance Co-ordination for WV United:

  • Assist with processing and set up of expenses, contracts, invoices for contractors, suppliers and consultants on WV United.

  • Maintain subscription of various tools and software used across WV United and ensure timely renewal.

Budgets, Forecasts and Chargebacks for WV United:

  • Maintain and update spreadsheets for Budgets and Forecasts across Global Digital Platforms.

  • Co-ordinate with WVI Finance and Office Finance teams for Chargebacks.

Administrative Support for other Global Digital Platforms:

  • Assistance with tasks similar to those defined about for other digital platforms.

KNOWLEDGE, SKILLS & ABILITIES:

  • Diploma in Accounting, Business, Finance, or equivalent work experience.

  • Typically requires 1-3 years of financial accounting and administrative experience, preferably in a multi-national environment.

  • Effective in written and verbal communication in English.

  • Proficient in use of MS Office tools.

WVV Sponsorship Facilitator in Tuan Giao Area Program

WORK CONTEXT / BACKGROUND

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION

  1. The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

  2. The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Horizon HOPE, etc) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.

ROLE DIMENSION/DESCRIPTION

1. SPONSORSHIP SERVICE OPERATIONS

  • Ensures sponsor communication activities (Sponsor’s Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.

  • Manages queries including record management, assignment, quality assurance and follow-up are timely responded.

  • Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.

2. SPONSORSHIP PROGRAMMING AND CHILD MONITORING

  • Makes sure RC and their families are intentionally included in the AP’s programming interventions as part of transformational development.

  • Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.

  • Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from AP’s MVC list.

  • Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity and compliance with Child protection policy.

  • Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.

  • Coordinate with AP coordinator to complete the CESP plan of action and report for the AP.

3. COMMUNITY ENGAGEMENT AND SPONSORSHIP EDUCATION

  • Assist AP manager to establish/strengthen community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;

  • In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

  • In collaboration with other the DFs, the sponsorship network and National staffs, documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

  • In collaboration with the Sponsorship Cluster Officer in NO, sponsorship new initiatives are contextualized and implemented appropriately.

  • Participates in sponsorship education processes as needed.

  • Provides technical input on sponsorship aspects of community engagement.

  • Participates in community engagement and capacity building efforts of partners and community groups.

Knowledge, Skills, Abilities

1. Education

  • Bachelor’s Degree in any field.

2. Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Strong understand of community-led development work;

  • Demonstrated training and facilitation skills, including catalysing, connecting and building the capacity of community groups;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email.

3. Experience

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

Our contact details are:

People and Culture Department

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Development Facilitator in Van Chan Area Program, Yen Bai

WORK CONTEXT / BACKGROUND

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

ROLE DIMENSION/DESCRIPTION

1. COORDINATION:

  • Effective partnership with relevant sectoral district officers is ensured. Good assistance is to AP Manager in building effective partnership and networks with various development partners at the district level

  • Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out a crossed all communes take place in one event.

  • Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

  • Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

  • Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

  • Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

2. ADMINISTRATION

  • Accompany visitors to the project sites, acting as a guide and translator as necessary.

  • Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

  • Maintain a filing system of all documents pertaining to the AP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data.

  • Prepare and coordinate PMB meeting events.

3. PROGRAM DESIGN, MONITORING & EVALUATION (DME)

  • Support the AP manager in making logistic arrangements for baseline surveys

  • Support the AP manager to complete the PDD and log-frame

  • Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

  • Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

  • Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the log-frame and WVV’s standardized monitoring tools

  • Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

  • Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

  • Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

  • Document monitoring information and share with other staff/other APs when appropriate.

  • Visit community and project site frequently for monitoring purpose.

  • Coordinate learning and reflection at AP.

Knowledge, Skills, Abilities

1. Education

  • A bachelor degree in education, or public health, or community development, or social work or business administration.

2. Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Knowledge in capacity building for local stakeholders/partners.

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Good English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

  1. Experience

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with ethnic minorities.

Our contact details are:

People and Culture Department

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.