Stewarding our Resources

We take the stewardship of our resources seriously and we set high standards of professional competence and financial accountability. Our commitment to our donors is to be good stewards of their resources. Is your vision our vision? 

Regional Senior Auditor (RSA), Democratic Republic of Congo

PURPOSE OF POSITION:

To provide technical supervision, support and coordination of the Region’s Internal Auditors, as well as performing managerial duties in the absence of, or as delegated by the Regional Audit Managers (RAMs).

In addition, to provide an independent objective assurance and consulting activity designed to add value and improve the organization’s operations. This will be done by using a systematic approach to evaluate and improve the effectiveness of risk management, internal control and governance processes of the Organization.

KEY RESPONSIBILITIES:

Technical Execution:

Lead audit assignments from time to time as assigned by the RAM (planning to completion) in the Annual Audit Plan, support larger and complex engagements, potentially one or more assignments simultaneously. In particular:

  • Actively engage with senior management staff within the region NOs in order to gain a good understanding of their business and ensure the efficient execution of the audit.

  • Perform risk-based integrated audits (RBIAs) in accordance with stipulated auditing standards (IIA, WV GIA) as will be planned at the start of each FY and assigned by the RAM.

  • Represent the RAM in quarterly Senior Leadership and Board/Advisory Council Audit Committee Meetings, as may be delegated by the RAM as and when required.

  • Review follow up evidence of implementation of audit findings as per auditee “audit implementation plan’’ to ensure audit matters arising are fully resolved.

Quality Assurance:

Ensure WV GIA quality standards are maintained, which includes but is not limited to:

  • Providing on-the-job technical support during planning and field work with the team members, including on-site reviews as assigned at planning phase.

  • Ensure all review notes are responded to by team members and compile quality draft audit findings/draft audit reports for RAM review by end of fieldwork phase.

Professional Development:

  • Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 units per year.

Other:

  • Provide regular capacity building to Management Teams within NO Portfolios assigned, regarding RBIA and enterprise risk management during field work, and at designated training forums planned by Management.

  • Participate as an advisor of the NO Integrity and Protection Hotline (IPH) and Enterprise Risk Management committees in assigned country portfolio, as may be assigned by the RAM from time to time.

  • Support and implement the Global Internal Audit (GIA) initiatives deemed to increase the internal audit team effectiveness and efficiency.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor degree in Audit, Accounting, Finance or related field.

  • Professional audit certifications (ACCA/CPA/CIA/CISA/CFE) finalized or in advanced stage of certification process.

  • Must be able to effectively work with new and changing situations including new regulations; where there may not always be a readily apparent solution.

  • Excellent presentation, analytical, interpersonal, time management, research, and communications skills.

  • Maintain a current knowledge base of audit industry practices and to ensure best practices as always considered.

  • Perform all assigned audit duties in a manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors.

  • Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.

  • Must have prior working experience in audit (Public or private) of not less than four years in a recognized organization, two of which should be at a senior supervisory level. Experience in accredited audit firms and/or in a Non-

  • Governmental organization will be an added advantage.

  • Proven experience in Risk Based Auditing.

  • Strong interpersonal skills, including the ability to influence others and establish credibility with business partners.

  • Cross cultural and multi faith experience.

  • Exposure to various accounting systems.

  • University degree in Commerce, Accounting/Business Management/Finance.

  • Be a qualified CPA or ACCA with an up-to-date membership status.

  • CIA certification – finalized or in progress.

  • Good command of the English Language, written and communication skills in particular. Knowledge of French/Spanish would be an added advantage.

Preferred Skills, Knowledge and Experience:

  • Strategic thinker with advanced analytical and problem-solving skills.

  • Strong project management skills.

  • Computer skills (office application, accounting systems is a plus).

  • Working knowledge in Audit software packages.

  • Must be honest and hardworking, with proven experience in dealing with management at a senior level and be disciplined leader. Experience in a multicultural setting is highly desirable.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate in devotions and Chapel services.

  • A working knowledge of WVI business and systems, including computerized accounting systems such as Sun System.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40 % of the time. This travel includes fragile context operational areas within the Region.

  • This role involves working in a virtual /geographically dispersed / multi-culturally team.

Regional Audit Manager (RAM), Swaziland

PURPOSE OF POSITION:

Provide Strategic leadership to the Regional Audit Team within the portfolio of National Offices (NOs) to be assigned, in the provision of independent objective assurance and consulting activity of the portfolio’s operations. This advisory role includes but is not limited to providing advice on risk management, internal controls systems and their impact on the operations of the organization.

Supervise a team of Regional professional auditors and provide reasonable assurance to regional and national senior management that controls are adequate to mitigate high and medium risk to the Partnership.

Provide audit quality assurance by reviewing the audit work of the Regional audit team in his/her portfolio, including issue of audit reports to the respective NO portfolio Senior Leadership and to the Audit committees (as applicable).

KEY RESPONSIBILITIES:

Leadership of Audit Engagements:

  • Provide technical guidance and direction in the Annual Audit Planning Process using risk analysis techniques and tools, and develop annual audit plans for discussion, review and approval by the Regional Audit Director (RAD), NO portfolio Leadership and with the Board Audit Committees (BACs) within the portfolio (as applicable).

  • Provide leadership and supervise the performance of audit engagements’ planning, field work, and audit reporting; ensuring that the audit process is aligned and supports strategy delivery in the assigned NO portfolio within the region.

  • Foster effective engagement with the National Directors, Senior Leadership Teams (SLTs) and BACs (Intermediate, Advisory Council meetings, as applicable) in the NO portfolio (as applicable) on the performance of the Audit Team in the assigned NO portfolio. This is to be done through quarterly participation at BACs for the NO portfolio assigned.

Quality Assurance:

Perform quality reviews of risk-based integrated audit (RBIA) assignments and provide guidance to the Senior Internal Auditor (SIA) regarding:

  • Quality audit standards to be observed and maintained by all auditors in the course of their work.

  • Provide on-the-job technical support during field work with the team members and on site review as necessary.

  • Maintain an audit presence and history of audits per project/grant as needed based on available resources and use of Governance Risk and Compliance Software (GRC).

  • Lead the audit team in following up evidence of implementation of audit findings as per auditee “audit implementation plan’’ to ensure audit matters arising are fully resolved.

People Management and Professional Development:

  • Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.

  • Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 units per year.

Other:

  • Participate as an advisor of the NO Integrity and Protection Hotline (IPH) and Enterprise Risk Management committees in assigned country portfolio.

  • Support and implement the Global Internal Audit (GIA) initiatives deemed to increase the internal audit team effectiveness and efficiency.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor degree in Audit, Accounting, Finance or related field.

  • Professional audit certifications (ACCA/CPA/CIA/CISA/ACFE) finalized or in advanced stage of certification process.

  • Must be able to effectively work with new and changing situations including new regulations; where there may not always be a readily apparent solution.

  • Excellent presentation, analytical, interpersonal, time management, research, and communications skills.

  • Maintain a current knowledge base of audit industry practices and to ensure best practices as always considered.

  • Perform all assigned audit duties in a manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors.

  • Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.

  • Must have prior working experience in audit (Public or private) of not less than six years in a recognized organization, two of which should be at a senior supervisory level. Experience in accredited audit firms and/or in a Non-

  • Governmental organization will be an added advantage.

  • Personnel management skills, with a track record of leading teams to meet outcomes.

  • Proven experience in Risk Based Auditing.

  • Strong interpersonal skills, including the ability to influence others and establish credibility with business partners.

  • Cross cultural and multi faith experience.

  • Exposure to various accounting systems.

  • University degree in Commerce, Accounting/Business Management/Finance.

  • Be a qualified CPA or ACCA with an up-to-date membership status. Professional memberships in CIA/CISA/CFE are an added advantage.

  • Good command of the English Language, written and communication skills in particular. Knowledge of French/Spanish would be an added advantage.

Preferred Skills, Knowledge and Experience:

  • Strategic thinker with advanced analytical and problem-solving skills.

  • Strong project management skills.

  • Computer skills (office application, accounting systems is a plus).

  • Working knowledge in Audit software packages.

  • Must be honest and hardworking, with proven experience in dealing with management at a senior level and be disciplined leader. Experience in a multicultural setting is highly desirable.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate in devotions and Chapel services.

  • A working knowledge of WVI business and systems, including computerized accounting systems such as Sun System.

  • Good understanding of non-profit industry.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30 % of the time. This travel includes fragile context operational areas within the Region.

  • This role involves working in a virtual /geographically dispersed / multi-culturally team.

Regional IT Operations Lead

PURPOSE OF POSITION:

The IT Manager III role is responsible for managing and maintaining global IT processes and standards relevant to their area. They manage one or more IT processes within one functional area and provide services to one or more global field office locations.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Requires experience in supervising and building relationships with people at a variety of levels.

  • Typically has 7 to 10 years of relevant IT and business work experience.

  • Requires demonstrated ability to launch and deliver a single IT project on time and within budget.

  • Effective in written and verbal communication in English.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

Accountant - AHAN Project (Saravan Province)

PURPOSE OF THE POSITION

World Vision (WV) has been awarded a multi-million EUR grant from the European Union (EU) to lead a consortium of partners to implement their Accelerating Health Agriculture and Nutrition (AHAN) project under pillar three of the EU’s Partnership for Improved Nutrition in Lao People’s Democratic Republic (PDR). Consortium partners include World Vision Australia (lead) with 4 implementing partners: World Vision Laos, Agronomes et Vétérinaires Sans Frontière (AVSF), Green Community Development Association (GCDA) and the Burnet Institute.

The AHAN project has the overall objective of creating supportive conditions for enhanced household (HH) nutrition through the following specific objectives:

1) Improved access to and availability of sufficient and/or diverse foods year round; 2) Improved dietary and care practices among Women of Reproductive Age and children under 5; 3) Reduced incidence of selected Water, Sanitation and Hygiene (coordination) related diseases/illnesses linked to under nutrition; 4) Improved gender equitable relations at the HH level, particularly in decision-making and distribution of workload; and 5) Strengthened multi-sector coordination and support for nutrition. The project will be implemented across three provinces and 12 districts of Lao PDR.

Savannakhet: Phine, Sepone, Thapanthong, Phalanxay , Atsaphone and Xonobuly

Saravane: Saravane, Ta Oi, Toomlarn and Lao Ngarm

Attapeu: Xaysetha and Samakkhixay

The Accountant will Responsible to carryout finance transactions of AHAN project for Savannakhet Province including Accounts Payable to ensure it is done in compliance with WV Partnership standard, Donor requirements and local statutory requirement. Following are the key requirements of the position

  • Ensure good financial services within project including make payment to suppliers and partners (if applicable) on time.

  • Ensure all projects expenses, are compliance with World Visions policies and EU grant guidelines

  • Ensure correct coding for all project budget & expenditures

  • Ensure compliance with LDR, timesheets & Block Party Screening (BPS) requirements

  • Review project expenses and post in Sun system

  • Assist AHAN Project Manager & Finance & Admin Team Lead in auditing process and requirement.

  • Ensures high quality and timely processing, recording and reporting of financial transactions to support implementation of programs and assist in decision making

  • Assist in preparation of Donor reports and submit periodically as per the requirement.

  • Assists staffs and teams in understanding and implementing policies and procedures in all financial transactions.

  • Prepare all financial documents to be sent to Head Office on a quarterly basis

This position will work with all stakeholders in the province to provide service in Account Payable transaction. This position will report to EU/ANCP AHAN project, Finance and Admin Team Lead

  1. Financial Transaction (Grant)

  • Processes all financial transactions of project and records them in Sun6 within reasonable time.

  • Reviews financial transactions to ensure that these are valid and authentic, and that support documentations are adequate and complete

  • Records reviewed transactions in Sun System and prepares vouchers

  • Alerts project team for any significant variance

  • Files all vouchers and supporting documents and make them readily available for reference and audits

  • Prepare payment voucher for suppliers and partners

  • Prepare cash request for project to ensure that project has sufficient fund to use within the month and meet target low of national finance department

  • Review the record of fixed and non-fixed assets for EU Grant to ensure that all asset record into the consolidate asset list and work closely with Admin about asset control.

  • Prepare annual insurance for project assets

  • Review asset listing to ensure that all assets purchase are correctly registered with complete required information by EU/WVI

  • Ensure delivery of related finance documents to National office in quarter basis.

  1. LDR/Time Sheet

    Prepare monthly Labour Distribution Report (LDR) and file time sheet allocations for all project staff

  2. Grant Monitoring, Reporting and compliance

Produce monthly FFR in compliance with WVIs and EU Grant financial reporting standards and deadlines and provide management with monthly analyses of the financial situation of the EU Grant

  • Aging report

  • Core/Log-frame report

  • T6 report

  • Donor report

  • Other reports as required by Donor/WVI

  • Coordinate with Finance & Admin Team Lead to ensure EU AHAN grant compliance within project by reviewing project expenditures reports activity wise

  • Monitor over spending on each activity line and flag to management

  • Ensure no significant under spending on each activity line.

  • Monitor and process for timely and accurate funding request for province

  • Review financial report and expenses of project and post in Sun system (if applicable)

  • Assist Project Manager & Finance and Admin Team Lead in monitoring operational budget such salary, benefit, travel and other office costs very well within the approval donor budget.

  • Work with Finance & Admin Team Lead to conduct financial review of partners and World Vision International Laos project spend

  • Ensure strict compliance with EU donor compliance and govt requirement.

  1. Support to staff

  • Provide support to project team in financial issue at the provinces/districts they based at.

  • Support Project Manager and project team to prepare and process the finance related documents and issues

  • Work with Finance & Admin Team Lead to provide financial capacity building to all project staff and partners

  1. Internal & External Audits

    • Works with Project Manager and Finance & Admin Team Lead in accomplishing pre-audit requirements

    • Submits required financial documents and response to audit analytical review questions in good time

    • Responds to auditors queries & issues during audit field work

    • Works with Finance & Admin Team Lead in monitoring status of implementation of audit recommendations and submits updates to Project Director and Grant Finance Manager in National Office.

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor degree in Accounting or Finance

  • A minimum of 3 years work experience in Finance

  • Experience in INGO grant project budgeting and financial management

  • Experience in operating Sun Systems and Q&A

  • Strong working knowledge and experience with Excel

  • Bachelor degree in Accounting of Finance

  • Advance skills with Spreadsheet Analysis, and Sun System Accounting Package, Q&A Reporting

  • Strong knowledge on GAAP and World Vision Financial Manual (FM)

  • Strong budgetary and financial management and analytical skills

  • Clear understanding of written and spoken English.

  • Computer literate in Accounting Software, Microsoft Office, Lotus Notes or similar database, email and Internet programs

  • Ability to work in a stressful situation and in a cross-cultural condition.

  • Familiarity with general accounting principles.

  • Adequate knowledge on World Vision Financial Manual (FM)

Work Environment

This position is based in Provincial Office to provide support to project team

This position requires travel to project sites, district offices and field

Business Developement Manager

JOB ANNOUNCEMENT

Human Resource Technical Specialist

NOTE: (Type of hiring local /international)

World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Our Cambodia Office is seeking for one (01) qualified local candidate to fill in the position below:

JOB ID :

Position: Human Resource Technical Specialist

Location: National Office

Salary: 749-937USD

I. THE PURPOSE OF THE POSITION

The Human Resource Technical Specialist will analyse, research and develop appropriate fit-for-service Human Resource tools and resources. This work will be in the following areas: employee engagement, recruitment strategies and tools, workforce planning and people-related data management.

II. MAJOR RESPONSIBILITIES

  • Manage strategic workforce planning and people-related budgeting process for whole office

  • Develop and update recruitment tools and strategy

  • Manage employee engagement efforts

  • Coordinate people-related data management processes and tools

III. REQUIREMENTS:

As part of the World Vision Cambodia mandate requirements for new staff, all candidates who are offered job are required to produce Local Police Clearance Certificate prior to date of joining in the organization. We recommend applying for the certificate upon application submission.

  • University degree in Business Admin, HR and Statistics is preferred

  • Excellent analytical and critical thinking skills

  • Ability to organize work priorities, manage competing priorities and deliver on commitments

  • Ability to communicate with all levels of staff, orally and in writing reports

  • Good interpersonal and relational skills

  • Computer skills, especially with Word, Excel, Powerpoint and electronic records management

  • Minimum 2 years’ experience in similar role conducting research, analysis and development of tools and resources

HOW TO APPLY

  1. Please follow the link:http://careers.wvi.org/job-opportunities-in-cambodia, Download the WV application form and APPLY ONLINE submitting your World Vision Application Form,CV and Cover Letter.

  2. If you cannot see the job announcement on World Vision website through the link above(1):

Please copy job ID:__________to be your email subject ONLY and attach your completed Application Form, CV and

Cover Letter toEmail: [email protected]or contact us at Tel: 023 216 052 Ext: 121

GO GREEN! SAVE THE TREES!

All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified womenand disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Closing Date

20 August 2018 5:00PM

Senior Human Resources Officer

PURPOSE OF POSITION

To manage a variety of functions and activities of the P&C unit focusing mainly on workforce planning, performance management, staff care, compensation and benefits, as well as P&C policies and systems. To provide continuous support for the P&C manager in areas related to strategic planning and organizational development, P&C interventions and Program implementation. In order to ensure a resilient organization that undertakes continuous improvement.

MAJOR RESPONSIBILITIES

  1. Workforce planning and employment

  • Identify WV workforce requirements to achieve the organization long and short term objectives through carrying out annual internal workforce assessment and set our annual staffing plans accordingly.

  • Manage the job analysis process, ensuring that proper Job descriptions are in place, graded and validated.

  • Manage all phases of recruitment and selection process for senior staff.

  • Support the GAM team in ensuring a proper organigram, staffing plan and Job Descriptions are available for every proposal in compliance with the Donor requirements.

  • Organize full staff Orientation program for Senior and International staff as per WV Policy.

  1. Compensation and Benefit

  • Ensure proper implementation of the Hay grading system.

  • Support in ensuring that WV salary compensation system and salary scales are competitive and that staff salaries and benefits are in alignment with WV Reward Policy.

  • Conduct Benefits/perks program needs assessment and develop/recommend the appropriate program to P&C Manager.

  1. P&C Policies and Procedures

  • Update WV policies and processes, and ensure that accurate versions are disseminated to staff and posted on data base.

  • Provide advice to managers on all policies and support them in dealing with staff violating the policy.

  • Assist in the Annual Budget preparation.

  • Build relationship and networking with P&C persons from other Government & private organizations, NGO’s and other agencies for exchanging knowledge, sharing best practices and tapping resources.

  • Identify staff care needs through regular visits to the field and discussion with team members.

  • Provide staff care support when needed as per CISM standards.

  • Support in the implementation of the staff care action plan.

  • Advise the P&C Manager of potential problem areas pertaining to the staff well-being and recommend/implement solutions as appropriate.

  • Support in developing the Our Voice action plan and follow up on the implementation of the actions.

  • Conduct annual performance management training to all WV staff.

  • Prepare a comprehensive report about performance management system and share it with P&C Manager.

  • Prepare a L&D report based on the performance management results and share it with the L&D officer.

  1. Employee Relations

  • Support in conducting ER investigations, and reporting on Ethic point system as requested.

  1. Exit Interview

  • Conduct exit interviews with Leavers and ensure that the exit interview link is sent prior to the staff departure.

  • Develop an exit interview report and share it with P&C management on Quarterly basis based on GC report and interviews conducted locally.

  1. Staff Management

  • Provide Guidance to the P&C Officer.

  • Provide support to SSA in the field in the P&C work.

  1. Other Responsibilities

  • Attend and participate in staff spiritual nurture events and other organizational events

  • Perform other related tasks as required by the supervisor.

Safety and Security responsibilities:

  • Responsible for own security and actively contribute to a positive security environment.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

KNOWLEDGE, SKILLS AND ABILITIES

Minimum education, training and experience requirements to qualify for the position:

Only Turkish national will be considered for this role.

Education

  • Bachelor’s degree in Human Resource Management & Organizational Development and/or

  • Diploma with equivalent substantial experience in Human Resource Development, Administration and P&C Programs. Essential

Knowledge & Skills

  • Self-motivated and a team player. Essential

  • Excellent English communication skills (oral and written). Essential

  • Cross-cultural sensitivity, flexible worldview, emotional maturity Essential

  • Excellent interpersonal skills with an enabling style Essential

Experience

  • Three to Five years of experience in the field of human resources or organizational development, either in the non-profit or corporate environment.

  • Coaching & Counseling experience is an asset. Preferred

  • World Vision Experience Preferred

Language

  • Turkish Language is required

Work Environment

  • 15-20% Travel

Regional IT Director, North America

PURPOSE OF POSITION:

The Regional IT Director is responsible for providing IT leadership in the region, managing and maintaining global IT processes and standards in the region. This position manages multiple IT processes and is accountable for IT services in the region.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy that is aligned with the global IT strategic plan so as to enable the regional business strategy. They provide input to the development of global IT standards, technology architecture, technology evaluation and transfer. They manage small to large teams of IT staff in the region who are responsible for delivering and supporting IT solutions for the business and customers. They provide technical and business leadership to IT team in the region as well as to the business.

The Regional IT Director is also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and providing input into the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of organization’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this role must have excellent communication skills and the ability to influence others.

The Regional IT Director has a matrix reporting to the Senior Director of Operations (SDO) for the region.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Develops the tactical components and strategies to achieve goals at an enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Articulates change.

  • Is active and visible throughout the change process.

  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change

  • Identifies and removes obstacles to change.

Governance:

  • Leads or participates in a customer advisory board to manage IT services demand.

  • Communicates client’s needs and priorities and provides feedback on pricing and investment.

Architecture:

  • Provides input to technology planning within multiple functional areas.

  • Implements solutions consistent with current and future architecture.

Process Improvements:

  • Manages the improvement processes that impact customer satisfaction and relationships.

  • Owns the designated processes and is accountable for ensuring that established processes are followed.

Finance:

  • Owns and manages the Regional IT budget

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Directs the development, implementation and support of technology solutions required to increase business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s or Master’s Degree in Computer Science, Electrical & Electronics Engineering, Information Systems, Business Administration, or other related field. Or equivalent work experience.

  • Requires leadership, business knowledge, negotiation skills and experience/in-depth knowledge of IT infrastructure operations and/or software implementation and support across multiple countries.

  • Requires demonstrated ability to launch and deliver one or more IT project(s) across multiple countries on time and within budget.

  • Typically has 10 to 15 years of IT and business/industry work experience, with knowledge of one process/service.

  • Requires experience in managing teams and building relationships with people at a variety of levels.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Industry certifications from Microsoft, Cisco, ITIL, ISACA, PMI, etc.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

A, M & E Field Facilitator x2 (Lupane & Muzarabani)

Position Title: Accountability, Monitoring and Evaluation Field Facilitator x 2

Reports to: A, M & E Officer

Locations: Lupane and Muzarabani

Purpose of the Position: To assist in operationalizing accountability and monitoring functions in the Project Districts (Lupane and Muzarabani). This position functions to integrate field level operations of monitoring and accountability, including field level enumeration and data entry in accordance with the project monitoring framework, and consolidation of monitoring and accountability information at field level for local operations and decision making.

Major Accountabilities/ Responsibilities:

  • Expand technical knowledge base of monitoring and evaluation standards and initiatives and serve as a resource person, providing conceptual and practical best practice expertise to the district field staff;

  • At a minimum, understand and be able to convey to others through training, briefs etc up to date information and resources for minimum standards for monitoring and evaluation of projects and programs such as the leap, Sphere and FANTA guidelines.

  • At minimum, understand and be able to convey to others the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standard (Humanitarian Charter and Participation Standard), donor requirements and accountability guidelines.

  • Develop monthly work plans in liaison with the Accountability, Monitoring and Evaluation Officer

  • Work with field level operational staff and district stakeholders to lead the implementation of appropriate complaints and response and information provision systems in the district, ensure its smooth operation

  • Participate in the baseline, mid-term and end of term evaluations of programmes in accordance with the LEAP framework

  • Monitor project implementation and progress of programmes by use of qualitative, quantitative and participatory approaches in data collection from stakeholders

  • Compile, record, and file field level data from monitoring tools and accountability systems using relevant and appropriate computer packages and information management systems

  • Provide field-level training and quality assurance for information required from other stakeholders (i.e. clinics)

Knowledge and Skills:

  • Diploma in Development Studies, Health , Nutrition, Public Health , Statistics, Social Sciences or any relevant field

  • 2 years’ experience in M&E and/or Accountability systems

  • Working knowledge of statistical packages ( SPSS, CS-Pro, Epi-Info and Excel)

  • Experience in conducting surveys / assessments

  • Experience in qualitative and quantitative monitoring tools & field-level sampling

  • Ability to speak Shona and Ndebele and other local languages.

  • Independent, ability to work with minimum supervision

  • Willing/Desire to be based in the field.

Assistant Database Officer (Bulawayo)

Position Title:Assistant Database Officer

Reports to:Database Officer

Purpose of the Position: Assisting in Database Administration and Management

Major Accountabilities/Responsibilities:

  • Database installation, configuration

  • Backing up/recovery of Database

  • Database troubleshooting and problem resolution

  • Consolidating all district databases

  • Analysing and comparing data trends in the databases

  • Performing database and application monitoring to optimise database performance

  • Programming the database so as to match with the situation on the ground as and when need arises.

  • Designing and reviewing new database programs, functions, procedures, data structures and packages.

  • Assisting database sizing and capacity planning.

  • Formulating and monitoring policies and procedures and standards relating to database management.

  • Proposing solutions, in compliance with scope and requirements, of user and management approval.

  • Enrolling users and maintaining system security.

  • Providing IT support to district offices

Knowledge and Skills:

  • Diploma in Information Technology, Computer Science, Database Management or any related field.

  • 2 years’ experience in database management in the NGO sector

  • Knowledge of Visual basic Programming, Microsoft Access, Macromedia Dream weaver, SPSS, My SQL

  • Good communication with end users

  • Ability to achieve pre-defined results and outcomes using ethical, best practice methods.

  • Ability to demonstrate personal integrity and trustworthiness, identify gaps, trends, priorities and key issues.

Food Monitor

Job Title: Food Monitor x2

Location: Chipinge

Purpose of the Position

To mobilize community for Registration, Verification and Distribution, set up Final Distribution Points (FDPs) according to World Vision standard distribution procedures and provide end user monitoring and accurate documentation on all commodity distributions.

Major Responsibilities:

Commodity Management and Distribution

  • Liaise with Warehouse staff on distribution planning and commodities dispatching from Warehouse to Final Distribution Points (FDPs).

  • Ensure that all commodities entrusted to World Vision arriving at FDPs are properly accounted for.

  • Scrutinize all waybills for commodities arriving at the FDP.

  • Ensure that the commodities are of correct quantities and quality as manifested on the waybill. Immediately record all quantities delivered short (missing), quantities lost in transit and quantities damaged if any. All observations must be recorded immediately. Commodities must carefully be counted during off-loading.

  • Ensure that at the school storeroom, commodities are stacked in an organized manner, by commodity type to facilitate easy counting.

  • Ensure FIFO is observed at all storerooms in all FDPs.

  • Train FDP Management Committee in commodity stacking, counting, weighing, and FDP Complaints Committee on Complaints handling process.

  • Train beneficiaries on Donor, Implementing Partner, Program, Duration, Selection Criteria, and Ration Sizes.

Project Monitoring

  • Monitor the distribution of commodities for every FDP and produce reports.

  • Submission of distribution plans for each FDP and actual beneficiaries to the District Coordinator for approval.

  • Review all the FDP Documents and compare with the Master Beneficiary List. Record all changes and report them regularly.

  • Follow up on Beneficiary Complaints from Help Desk and give Beneficiaries feedback of their complaints.

  • Prepare Distribution Center Visit Reports (DCVR) and Food Monitors Report after every Distribution.

Commodity Accounting.

  • Ensure that all commodities are accounted for at the FDP and make sure all distributions are carried out according to WV standards.

  • Ensure proper accounting of all quantities of commodities received and distributed at each FDP.

  • Make sure that all Humanitarian Accountability processes and procedures are followed

  • Perform any other duty that may be assigned from time to time

Qualifications and Skills:

  • Diploma in Social Sciences, Development Studies or any relevant field.

  • At least 2 years’ previous experience in a related field.

  • Ability to ride a motor cycle is an added advantage

  • Ability to perform field assignments and willingness to travel for long period of time in difficult terrain, harsh and demanding conditions.

  • Good command of oral and written English, a must.

  • Knowledge and experience in computers especially Microsoft word, Excel, Spreadsheet software.