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People & Culture (HR) Director, South Sudan


To provide strategic leadership to WV South Sudan in the area of people management & organizational development in order to optimize organizational performance, fulfill World Vision mission, vision, core values and contribute to the measurable improvement of the well-being of vulnerable children and communities in the Country.

The People & Culture/HR (P&C) Director is primarily responsible for ensuring, developing and promoting P&C strategy, leadership development and sustainability, staff and organisational well-being, performance and accountability culture, diverse and talented workforce with the right set of mindset and behaviours, internal and external networking for greater impact and a professional and sustainable P&C function in the organisation.


Ensuring Strategy Development and Execution:

  • Provide strategic guidance and input to the senior leadership team in the alignment and execution of the National Office Strategy and business plans with Our Promise 2030.

  • Develop and implement the People and Culture (P&C) strategy and business plan in support of and in alignment with country, regional and global strategic priorities.

  • Spearhead the monitoring and reporting of people & culture metrics related to talent acquisition, development, retention, performance management, employee engagement and organizational leadership.

  • Advise and support the Country Programme Director (CPD) and the Senior Leadership Team (SLT) in engagement on critical issues relating to attraction, development, deployment, retention and separation of staff.

  • Serve and contribute as a member of the Crisis Management Team to ensure safety and security of staff and serve as a member of the National Disaster Management Team.

Promoting Leadership Quality and Sustainability:

  • Build the capacity, depth and breadth of National Office and Projects leadership to meet the evolving leadership needs, to realize Our Promise 2030 and to enable transformational mindsets and behaviours.

  • Identify and nurture of globally, regionally and in-country mobile talents to support leadership and career development, succession planning and retention of high potential managers and leaders in fragile and conflict areas and to prepare a pipeline for future leadership for grants.

  • Design and spearhead the capacity development of staff to prepare staff to work the required mindset and behaviours in most vulnerable areas.

  • Design and execute an orientation and on-boarding strategy that will enable staff to understand Strategy 2030, its implications on World Vision fragile context program and prepare with the right mindset and behaviours to address the needs of grants management.

Ensuring Staff Engagement and Well Being:

  • Maximize staff well-being to enable our staff to embrace the opportunities and challenges in meeting Our Promise 2030. Contextualize, promote and support systems, services and programs for employee well-being.

  • Execute Our Voice survey and leverage the results to enhance Staff and Organisational Well-being. Together with the senior leadership, plan and drive measurable improvements in Organisational Leadership, Culture, Agility and Effectiveness.

  • Strengthen the quality of Staff Care and Peer Support interventions especially in fragile, response and conflict areas.

  • Identify the organisational culture gaps and plan culture change Interventions to promote leadership and staff mindset & behaviour changes to deliver our promise to the most vulnerable children.

  • Design and execute compensation and benefits strategy, systems and processes in alignment to strategy 2030 that enables the organisation to attract right staff, stay competitive within the local labour market and promote staff retention in the most vulnerable areas.

Promoting Accountability and Performance Culture:

  • Maximize accountability for Organizational culture, agility, and effectiveness which drives high performance and realization of Our Promise 2030.

  • Lead re-structuring processes before a major program growth, downsizing or pre-positioning for an emergency response

  • Promote a culture of diversity and encourage spiritual development of Christian leaders, promote interfaith principles and values and oneness among Christian and staff of other faith.

  • Spearhead the performance management process, strengthen the quality of performance and promote career conversations in the office.

  • Review and contextualize global and regional P&C Policies to National office P&C policies for International assignees and national staff and ensure its alignment with Country labour laws.

  • Regular monitoring and strengthening of internal controls related to staff safety, hiring and separation processes, payroll management, employee relations.

  • Ensure people management risks are identified and the organization regularly reviews and implements adequate risk mitigation measures. Strengthen the risk mitigation measures especially in fragile, response and conflict areas.

  • Provide leadership in educating staff on employee relations and investigations protocol and ensure cases are managed confidentially and promptly.

  • Oversee grievance management, corrective and disciplinary actions in line with organizational policies.

Developing Capable and available Workforce:

  • Spearhead the acquisition and prepositioning of a diverse and talented workforce by work force planning for upcoming grants.

  • Ensure that the National Office recruitment policy, system and Processes are well established for acquiring right talents with required competencies, mindsets and behaviours required to realize Our Promise 2030.

  • Ensure monitoring and reporting systems for national & International hires are effectively managed.

  • Promote gender and diversity and female leadership through right identification of talents at all levels.

Developing a Strategic and Professional People & Culture Team:

  • Ensure that the People &Culture function has the required capacity, capability, systems, processes, policies and guidelines that drive transformation of mindsets and behaviours and realization of Our Promise 2030.

  • Promote a customer centric culture in the People & Culture function, ensuring professionalism and accountability in delivering services to staff and leaders.

  • Provide overall leadership and technical support to the P&C team, coaching and mentoring the team through regular meetings, sharing and monitoring weekly, monthly and quarterly individual plans to support their professional growth and development.

  • Design efficient P&C systems and processes with a particular focus on process excellence and ensure that Our People information system is fully operational with 100% accuracy.

Promoting External and Internal Coordination:

  • Establish proactive linkages and strategic networks with key International NGOs and other stakeholders at the national and international level for broader impact and also to keep abreast of the ongoing changes in external environment that affects the fragile context operations.

  • Develop, manage and sustain relationships with Regional and Global Centre P&C functional leads to proactively engage on fragile context peculiarities and its implication on P&C function.

  • Consistently develop and maintain working relationships with SLT and different departments including field based program managers.


  • Educational level required: Bachelor’s degree in Human Resources Management, Business Management or Social Sciences.

  • Master’s Degree in the relevant field is an added advantage.

  • Technical Training qualifications required: Professional qualifications in Human Resource Management or Organizational Development or Leadership Development.

  • Experience: Minimum of 5 years’ experience in a Senior Human Resources Management position in an international Non-Profit organization in conflict and fragile countries.

  • The candidate should have a personal calling, passion for service rather than monetary value as this is a challenging context with basic amenities.

  • Excellent Strategic thinking and understanding of humanitarian operations in fragile contexts.

  • Proven record of managing people in a diverse cross-cultural and interfaith settings and initiating and implementing organizational change in restricted and fragile contexts.

  • Proven track record of integrity and the ability to apply HR principles in a fair and consistent manner.

  • Must be familiar with INGO international staffing policies and have a knowledge of Regional/ Country labor laws.

  • Demonstration of well-developed interpersonal skills, excellent communication skills, both verbal and written.

  • Highly flexible and agile in style with the ability to produce creative and pragmatic solutions to complex Human Resources problems.

  • Proven conceptual & analytical skills.

  • Sharp mind, quick in decision making - knowledge for P&C/global policies at hand to facilitate decisions.

  • Proven facilitation skills.

  • Display considerable initiative and independence, with the ability to take lead and shoulder responsibility.

  • Emotional maturity, personal resilience and calmness in the face of an ever evolving context.

  • Ensure a gender perspective in the scope of work.

  • External engagement. Internal engagement and networking skills.

  • Spiritual maturity, interfaith knowledge and a biblical worldview – Ability to communicate WV’s Christian identity and mission to non-Christian staff in an inclusive way.

  • Very good Organizational Development and change management skills especially the ability to design and execute OD interventions in a fragile & Grants funding context.

Experiences, exposures and learning opportunities include:

  • A few months deployment experience in a fragile context.

  • Experience in emergency response scenario planning process.

  • Experience working with different country labour laws - at least more than two to diversify the minds in different laws.

  • Experience in risk management in high risk and sensitive environments.

  • Peer mentoring and coaching from a seasoned GAM, HEA or a P&C Leader who has worked in these contexts long enough.

Some useful trainings for this role include:

  • HEAT (Hostile environment awareness training) and SRMT (Security Risk Management Training ) or a UN equivalent.

  • HEARRT (HEA training).

  • Enterprise Risk Management Training.

  • Staff care and Critical incident stress management training.

  • Certification in trauma counselling or certain basic training in this area.

  • Interfaith training.

  • MSTC (or similar trainings on context monitoring).

  • Disaster Management Training.

Working Environment/Training:

  • Work environment: Office-based with some travels to projects in the country.

  • Travel: 25% National and regional travel / 5% international travel is required.

  • On call: 24/7

  • Ability to work under pressure and in stressful environment.

People & Culture (HR) Director, WV Bangladesh


Provide leadership and strategic management for all aspects of People & Culture (HR) and organizational development functions. It provides strategic input and support to the National and Response Director, CoPs and Senior Leadership Teams in order to achieve the Global strategy and World Vision Internationals (WVI’s) mission.

Lead and facilitate the development of a highly effective and strategic P&C function to ensure the organization has the right structure, culture and talent needed to deliver on its objectives. play a key role in assessing internal and external environment in the workplace demands to ensure a proper change management and organizational culture approach, that considers national socio-political context, disasters, and lead actions on attracting and retaining qualified work force, new organizational initiatives towards efficiency and effectiveness and increasing need for higher levels of accountabilities to support new funding streams and diverse programs.

The P&C Director position will lead strategic thinking and implementation of World Vision Bangladesh’s P&C plans consistent with the Country strategy and Partnership’s LEADER P&C strategy. This position will support the Senior Management Team and the Governance leadership of the organization to execute organizational strategies, goals and priorities with World Vision’s vision, mission and values with excellence.


Leadership and Strategy:

  • Advice and support National Office (NO) People and Culture in their leadership and engagement on matters related to Human Resource Management and Organizational Development.

  • Strategic business partnering with the Leadership at all levels in creating a culture of transformational leadership.

  • Advise and support the Leadership on all aspects relating to Human Resource Management, Leadership & Development and Organizational Development to create an enabling environment and increase people’s productivity.

  • Collaborate with NO Senior Management Team (SMT) in setting up and management of performance accountability systems and HR balance scorecard in consultation with all relevant stakeholders.

  • Practice servant hood and provide spiritual leadership to the team & beyond being a role model.

  • Provide leadership in recruitment of senior leadership positions by working closely with the region and board as and when needed.

  • Responsible to develop WV Bangladesh P&C priorities and plans ensuring that regional & national priorities are integrated and prioritized.

  • Lead the development and implementation of P&C secondary strategy and business plan in support of and in alignment with Country, Regional (including sub strategies) and LEADER strategy and priorities.

  • Provide leadership to development and implementation of organization wide communication and change management plan during transition.

  • Develop strategic work force plan for the organization to deliver the country strategy.

Quality Assurance/Risk Management:

  • Leads NO People & Culture review and assist NO in creating risk mitigation implementation plan related to P&C based on GC Internal Audit recommendations related to P&C.

  • Leads, monitor and evaluate the progress of human resources management practices ensuring compliance with WVI partnership standards, policies and procedures. Advises and supports in addressing gaps/issues in P&C practices as necessary

  • and appropriate.

  • Contribute and support the organizational culture climate audits and engage NO leaders in mitigating risks in people management.

  • Support the development, implementation and compliance of LEADER Scorecard in alignment with Country goals and priorities.

Organization Culture and Change:

  • Leadership development programs are in place that produce cultural alignment, build leadership skills and develop behaviors consistent with WVB values and expectations of leaders.

  • Culture Management plans are in place across divisions and are focused on strategic behaviors and capabilities.

  • Organization Development initiatives reflect excellent changes management principles to gain traction and make lasting organization wide change.

Employee Engagement:

  • Facilitate the development of contextualized orientation materials and programs for new hires that create an enhanced understanding of WV mission, culture, policies, procedures and protocol.

  • Open and productive relationships exist between management and employees. Processes are provided to effectively assist in equitably addressing workplace issues.

  • Compensation and benefits are targeted at the level necessary to attract, retain and motivate quality people within the relevant comparator market by implementing Partnership Total Rewards philosophy.

  • Review and facilitate staff care programs that relate to stress and support managers in their plans to ensure minimum stress within WV Bangladesh.

Team Development:

  • Individual learning plans are established.

  • Established clear performance indicators.

  • Regular P&C individual performance feedback.

  • Ensure positive feedback from clients (staff).

  • Meet P&C department work goals.

Integration of P&C to other Department:

  • Good working relationships with senior managers and ND, P&C regional office, WVI P&C.

  • Established relationship with key P&C vendors outside WV Bangladesh.

  • P&C audits/culture climate survey conducted.

Professional & Personal Development:

  • Demonstrating an understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.

  • Collaboration with different key working relationships.

  • Work and Life balance.

  • Personal and professional development goals consistent with World Vision’s strategic goal.


  • Graduate degree qualification and/or professional qualification in Organizational Development, Psychology, Development Studies, Leadership or HRD.

  • Post graduate / MBA.

  • At least 5 -7 years’ experience in Organizational Development and HR development or related fields, in a complex, international organization preferably in INGO context.

  • Significant senior level leadership experience in an international environment, preferably in Bangladesh / South Asia.

  • Developed people in a cross-cultural setting and initiated and implemented organizational change at leadership level.

  • Proven leadership ability and executive presence and ability to build strong relationships with senior leaders.

  • Proven experience in Change Management and OD processes.

  • Experience in Operations with Grant Funding.

  • A thorough understanding of all areas of HR management and staff development, and knowledge of HR, group processes and dynamics and able to apply it in Asian context.

  • Demonstrated ability to assess, analyze and diagnose organizational realities and to use appropriate OD and performance improvement.

  • Demonstrated collaboration skills.

Preferred Skills, Knowledge and Experience:

  • Understand the vision, mission of World Vision.

  • Understand the Humanitarian industry.

  • Results orientation and ability to demonstrate bottom line impact.

  • Extensive experience in leading HR processes in a Grant funded Office.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

People & Culture (HR) Director, WV Niger


To provide leadership and management on all aspects of the organization’s human resource and organizational development functions ensuring the National Office applies the good practice of stewardship by adequately and timely complying to the partnership’s recruitment procedures and guidelines and maximizing utilization of the resources for which they are budgeted for at all levels in the organization. Advise, facilitate and support the countries leadership team in establishing country strategies and create organizational culture that encourages and rewards continuous learning and innovation, and which is firmly rooted in WVI’s Vision, Mission and Core Values.

Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.


  • Provide leadership to Country People & Culture/HR (P&C) Team and ensure P&C operations are implemented in accordance with the defined priorities, practices and country strategy.

  • To assist the National Director in creating an effective organizational structure that will support the overall program strategies of WV Niger.

  • Develop country P&C strategic plan in line with Global P&C strategy & Regional P&C priorities & WV SL business strategy.

  • Develop annual P&C program implementation plan & budget.

  • Provide Leadership, coaching and mentoring to the P&C team in the areas of Recruitment, Performance Management, Compensation & Benefits, Employees Well-being, Learning & Development, HR policies & procedures.

  • Review country policies to ensure fair and effective recruitment & selection process in WV Niger (including job analyses, job descriptions, and recruitment procedures) in line with Regional resourcing standards.

  • Embed a culture of effective performance management that is in line with WVI’s Coaching for Performance (CFP) principles.

  • Develop, review and update human resource policies, procedures and systems and ensure that it is within national office and WV Partnership standards.

  • Supervise compensation & benefits in line with WV Global Total Rewards Policy.

  • Lead and develop effective corrective action procedures in WV Niger– including resolution of staff conflicts and grievances, and ensuring that staff have access to appropriate counseling interventions, as required.

  • Ensure appropriate staff support and care through various relevant initiatives including the implementation of a Staff Care Management/ Peer Support Program.

  • Network with other NGOs and organizations and identify potential resources that could contribute to WVSL’s and Ghana initiatives.

  • Effectively participate as a member of the Nationals Senior Leadership team and Regional People & Culture Leadership Forum.

  • Ensure adequate and timely follow up and tracking of all audit recommendation relating to the National Office, as agreed in the Management Response.


  • Master’s degree preferably in Human Resources/Occupational Psychology, Business Administration with specialization in HR or relevant equivalent.

  • Knowledge of and/or experience across the portfolio desirable as a generalist HR background. The following specific experience would be beneficial.

  • At least 5 years related HR leadership experience.

  • Experience in an International NGO is preferred.

  • Fluent in French and in English.

  • Ability to assess, analyze and diagnose organizational realities and to use appropriate OD and performance improvement technologies including consultancy and coaching skills.

  • Leadership competence, self-motivated and a team player.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate in daily devotions and weekly Chapel services.

  • Perform other duties as required.

Working Environment/Travel:

  • Work environment: Office based position with frequent movements to the fields.

  • Travel: The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

SAR Strategy, Evidence and Learning Director

*Position location to be determined by home country of successful candidate within the Southern Africa Region where WVI is registered to operate.

*International and local applicants will be considered.


The purpose of this position is to provide strategic leadership and oversight of regional support to National Offices (NO’s) with a primary focus on National Office (NO)strategy implementation in alignment with the WVI partnership strategy and the development of integrated programs strategically aligned to improve child well-being.

The position will provide functional leadership to the Strategy Advisor, Monitoring and Evaluation Advisor, Sponsorship Advisor to deliver on their strategic objectives and game changers.

The position coordinates with the WV Global Centre Strategy and Collaboration office to ensure NO strategy formulation, alignment, execution/performance and reporting are in line with Our promise 2030 and the SDGs. The position also coordinate with the WV Global Centre’s Global Field Operations team to oversee implementation of key regional and global initiatives, support NO’s metrics, Programme Support Teams (PST), Strategic Support Teams (SST), Global National Office Dashboard, Partnership Strategic Scorecard and Programme Capability and Performance Review; Global Evidence & Learning, Global Technical Service Operations to ensure support for quality and effective programing and reporting.

While upholding the reserve powers of the Region, the evidence and learning team will assure quality standards across the work of the nine National Offices across the region. This will include ensuring DME capacity, ensuring all relevant standards are met, quality of Child Well-Being reporting, programming systems and processes. This team will also seek to identify and grow innovative methods in PE and sponsorship that contribute to the Partnership and NO strategies. The team will work closely with technical staff from the WVI GC Technical Services Organisation (TSO) and in NOs to assure quality technical approaches and guidance and technical DME.

The Director will be part of the Regional Directors team reporting into the Senior Director of Operations (SDO) and Awill be a member of the Integrated Programming Team.


Strategy Alignment and Realization:

  • Coordinate strategy alignment, ,across the region

  • Coordinate the implementation of strategic initiatives related to OP2030 and in the region.

  • Facilitate and support the implementation of WVI’s strategy, Our Promise 2030, in the Southern Africa Region.

  • Engage Global Centre (GC) and Regional Office (RO) technical staff (e.g. Health, Livelihood, Child Protection, WASH, etc) to coordinate strategic direction of sectors.

  • Support sectoral staff to strengthen integration of Technical Program activities.

  • Coordinate regional office reporting on the strategy realization framework indicators and the World Vision International Board scorecard.

  • Participate in all key Partnership strategy network meetings organized by Strategy Realisation and Innovation (SRI) to ensure NO strategy alignment to Our Promise 2030.

  • Liaise with the Strategy Realisation and Innovation (SRI) office on matters related to methodology, use of tools, quality of work and integration with Partnership-wide standards.

  • Support NO program effectiveness and strategy staff regarding Partnership recommended strategy development methodologies and best practices.

  • Coordinate standardized strategy measurement and reporting in NOs.

  • Coordinate Technical Service Operations (TSO) requests in the region to strengthen strategic oversight of technical programs.

  • Support NO metrics Programme Support Teams (PST), Strategic Support Team (SST), Global National Office Dashboard (GNOD), Partnership Strategy scorecard and Programme Capability and Performance Review (PCPR) process.

Program Quality and Effectiveness:

  • Ensure implementation of programming quality standards and associated Technical Programs in NOs.

  • Ensure that relevant Program Management approaches, including DPA as well as systems and tools are applied in programs.

  • Ensure adequate DME competencies and processes in place in all NOs.

  • Coordinate Support implementation and effective use of key global initiatives including Horizon 3.0 and TFE to enhance NO M&E systems.

  • Ensure that LEAP 3 implementation plans are developed, shared and implemented in all NOs.

  • Ensure functional PSTs and that effective use of TSO and GTRN is established as appropriate in all NOs.

  • Ensure a functional Regional program quality core team in place for NO peer support (e.g. health, livelihood, education, WASH, etc).

  • Work with NOs to produce high quality CWB reports that demonstrate evidence of our work and that changes to programmes are implemented based on findings.

  • Ensure that Fragile Context Programming Tools and Model are applied and implemented in the D.R. Congo and any other fragile context in Southern Africa. Ensure that learning from the D.R. Congo as a Fragile Context is documented and shared with the Partnership to contribute to improving tools and enhancing models for FC.

Evidence and Collaboration with other Regional Teams:

  • Work closely with GC E&L and SOs to conduct impact and ex post evaluations.

  • Establish and strengthen linkages and networks with relevant WV communities of practice and experts, leading institutions, governments and other organizations.

  • Coordinate and support the mobilization of technical expertise across the region, ensuring effective knowledge management, and continuous improvement of programming.

Sponsorship Transformation:

  • Ensure that Sponsorship is effectively integrated in end-to-end programming processesparticularly with Sectoral Teams and Technical Programs.

  • Support enhancement of sponsorship business processes through technology and innovation.

  • Coordinate contextualization of Sponsorship field operating model for use in NOs.

  • End-to-end sponsorship processes/systems simplified and streamlined in NOs.

  • Facilitate the use of Child Monitoring information to inform programming in NOs.

Resource Development:

  • Contribute to Resource development by providing evidence of programming impact.

  • Seek project funding for PE and sponsorship enhancement and innovation.

  • Collaborate with the SAR Grant Acquisition and Management unit (GAM), NOs and SO to support resource development efforts, especially quality of program designs.


  • A Master’s degree in management or a social science field required

  • At least 10 years’ experience in relief and development work, out of which at least 5 years must be in a senior leadership position at national or regional level preferably in World Vision Southern Africa or similar contexts.

  • Very good experience in designing technical programs such as child protection, food security, primary health care, micro enterprises development and disaster management.

  • Very good experience in impact measurement and DME practices including LEAP 3.

  • Very good experience in strategy development and strategy monitoring processes.

  • Very good leadership and people management skills.

  • Very good analytical, quantitative and qualitative using computer programs.

  • Very good experience in designing and facilitating technical training programmes.

  • Excellent presentation and communication skills.

  • Excellent interpersonal skills. Must be people-minded and relational with WV staff at all levels.

  • Must have excellent communication skills, negotiation and conflict resolution abilities.

  • Must be grounded in biblical knowledge, particularly as it relates to the holistic Mission and calling of World Vision.

  • Demonstrated skills in designing development programs in various religious and socio cultural contexts.

  • Understanding of various Southern Africa contexts through experience working in the region.

  • Perform other duties as required.

  • Demonstrated project management experience.

  • Demonstrated competencies in monitoring and evaluation including the accompanying MIS and Horizon.

  • Excellent facilitation, negotiation, coordination and networking skills at all levels.

Preferred Skills, Knowledge and Experience:

  • Persuasive and passionate communication skills with excellent interpersonal and multidisciplinary project skills.

  • Evidence of advanced knowledge and skills in use quantitative data analysis tools such as EPI INFO, SPSS, SAS, STATA etc and or qualitative data analysis tools e.g. NVivo, ATLAS.ti.

  • Exposure to mobile data collection software for surveys and assessments.

  • Familiarity with global standards for metrics related to development and emergency humanitarian responses.

  • Experience in designing evaluations for integrated programmes to measure performance and impact.

  • Evidence of developing and implementing monitoring and evaluation frameworks in for community based multiple funded programmes.

Work Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

  • Travel: Ability to travel up to 35% domestic and International travel.

Director – Grants Acquisition and Management, Sri Lanka


This position is responsible for providing strategic and technical leadership to World Vision Lanka (WVL) to acquire grant and private non-sponsorship funding, with the aim to grow and diversify WVL’s funding base. A core part of this strategy is for the Director, Grants Acquisition and Management (GAM) to establish strong relationships with external parties, including Donors, Government Entities, UN Agencies, INGOs, and Support Offices. This position will move WVL towards being a priority INGO in Sri Lanka for donor agencies and facilitate collaborative partnerships around grants with other entities. In the role of leading GAM, this position will work closely with the National Director to establish and grow relationships and drive strategic investments through regular business planning. This position will also work closely with the Director of Operations and Director of Effectiveness, Evidence and Impact to ensure grants and PNS are aligned to WVL’s capabilities and technical directions.

This will involve the coordination of key departments in the National Office (NO) and Regional Office (RO) as well as drawing on resources from the South Asia Pacific Office, the WV Technical Services Organisation, and Support Offices.

To ensure learning and improvement, the position will ensure successful and non-successful proposals are reflected on and improvements made.

The Grants Acquisition and Management will work closely with Operations Managers to monitor the success of grants. While Operations is responsible and accountable for grants implementation to meet donor requirements, the GAM Team will manage all communication and reporting to donors, as well as advise Operations Team on donor compliance requirements and key contractual milestones. The GAM Team will work closely with Operations to advise on under-performing grants and develop corrective actions plans.

The GAM Director will work closely with the Operations Director to support grant management capacity building within the WV Lanka team. The Grants Acquisition and Management Team will develop and maintain oversight over grant management tools and capabilities across the organization. This will entail working with Team Leaders to ensure systems, people, and tools are in place that promotes excellence in grant implementation and management.

The role will provide critical support to the National Director in strengthening his/her ability to engage all stakeholders effectively, and will support all other key ministry areas for effective program implementation and enhance quality of ministry. He / She will provide leadership in enhancing WV Lanka’s public visibility, reputation and brand name recognition. He / She will also serve as a member of the Senior Leadership Team of WV Lanka, and as such provides strategic leadership to the office both in the capacity of GAM and in the management of the office more broadly.

This position is based in Colombo with travel to field locations in the country.


Strategic Engagement & Leadership:

  • Grants Acquisition and Management strategy established within the framework of WV Lanka national strategy.

  • Contributes to development of WV Lanka policy procedures & business plan.

  • Grants Acquisition should be able to meet funding needs of the organization.

  • Reciprocal values developed through innovative projects and activities that are compatible with core business area and thereby enhancing the corporate brand equity of organization.

  • Donor and partner mapping regularly updated for strategic engagement and interest/vision aligned with WV Lanka proprieties.

  • Sustainable and diversified resource growth through new funding and partnership opportunities.

  • Organizational capacity developed for effective grants acquisition and management and diversified funding streams.

  • Innovation and collaboration (internal and external) in developing new projects.

  • Strategic oversight of grant management that strengthens the achievement of results and agreed grant targets.

External Engagement: High quality working relationship between WV Lanka and key stakeholders, including SOs, international and Local stakeholders such as Potential Donors:

  • Relationships with all existing and potential donors and partners managed and cultivated.

  • External stakeholders able to articulate WVs mission.

  • WV Lanka known as key partner and resource person in child focused advocacy programs in Sri Lanka.

  • Able to be a key partner in developing and publicizing World Vision brand creating awareness and confidence among potential donor.

  • Integration of GAM team among other functions within WV Lanka and WV stakeholders.

Effective, Collaborative & High Performing Grants Acquisition and Management Team:

  • Clear performance expectations and individual learning plans established for all direct reports that drives consistent high performance.

  • Performance feedback and coaching conducted on a regular basis.

  • Demonstrates an understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.

  • Strong collaboration with different key working relationships and stakeholders.

  • Professional development goals of the team consistent with World Vision Lanka’s strategic goal.

Donor Engagement:

  • Lead compilation and fine tuning of professional reports ensuring they are presented in a timely manner and meet donor / Support Office requirements.

  • Build relationships and credibility with donors, using program evidence base and policy expertise focusing especially on government and other multilateral donors.

  • Lead and guide the development of strategic funding relationships with key government and multilateral donors, liaising with colleagues in at the regional office and support offices.

Integration of Operations department with other functions within WV Lanka and WV Global Centre:

  • Contribute to development of WV Lanka policy procedures related to Marketing, Advocacy and Communications.

  • Greater participation in leadership team meetings and other team based functions specially in recruitment & selection of key staff and strategy development.

  • Consistency of services and initiatives to Regional and Global Centre initiatives.

Staff Capacity building and Structure:

  • Analyze and adjust structure for cost, efficiency and effectiveness, and determine ‘optimal’ grants portfolio package as well as program cash flow.

  • Define roles and responsibilities for GAM within WV Lanka by creating essential core competencies and providing support to foster continuous and effective engagement of the grant program.

  • Develop strategies to attract and maintain staff numbers aligned to Grant portfolio.

  • Provide leadership in facilitating a high performance management culture, open trustworthy staff relationships and integrity to enhance smooth staff relations and accountability.

  • Provide leadership in staff capacity building in grants acquisition, management and grant compliance as per national, partnership and donor initiatives.

Professional & Personal Development:

  • Understanding of and commitment to World Vision’s Core Values demonstrated in the approach to work and relationships.

  • Servant and Spiritual leadership model not only to Corporate Solutions Team but to strategic leaders of the organization, and others based on Biblical principles and beliefs.

  • Remain sensitive to the political implications of WV’s activities, advising of any indications that the neutral and humanitarian nature of the work is being compromised.

  • Personal and professional development goals consistent with World Vision’s strategic goal.


  • Master in Business Economics, Development, Non-profit Management or other applicable field.

  • MBA, MPA, MPP, or other graduate education.

  • Good knowledge understanding of WV vision, mission and WV partnership operations.

  • Demonstrable prior successes in grant submissions/acquisitions.

  • Excellent communications skills in English both verbal & written is essential for the position.

  • Developed people in a cross-cultural setting and initiated and implemented organizational change at leadership level.- Essential

  • At least 5 – 6 years’ working experience in INGOs, NGOs, Bilateral donors etc.

  • Extremely high level of written and verbal communication skills & competent in the use MS office suite.

  • Ability to prepare high quality project and program design documents, consultancy terms of reference, bid submissions/tender responses, and project reporting.

  • Experience working with government/institutional partners – potentially gained through a consulting company, international or community development organization or government.

  • Project planning and project team leadership.

Preferred Skills, Knowledge and Experience:

  • Local Context – Understanding of local context, with ability to communicate in Sinhala and/or Tamil will be preferred.

  • Legal Know-How - Understanding laws and issuances on Grants, Fund Raising and Taxation.

  • Project Proposal Specialist - Able to formulate, conduct research and package project proposals to acquire funding/grants from funding agencies.

  • Fund Grants Negotiator - Able to negotiate the approval of project proposals with funding agencies.

  • Fund Grants Researcher – Able to conduct study/research on current trends on fund grants management including those of funding agencies’ preferred projects and development issues.

  • Effective Communicator - Able to communicate effectively in English, producing coherent marketing messages in written and oral form.

  • Understanding of Humanitarian industry.

Work Environment/Travel:

  • The position will be based in Colombo & requires ability and willingness to travel domestically and internationally.

Resource Acquisition Director, Zambia


  • Coordinate/Facilitate proposal development and grants acquisition by building the profile, pre-positioning the Zambia National Office (NO) including strengthening of the National Office’s proposal grants acquisition capacity.

  • Lead the Zambia National Office in developing and rolling out a Resource Acquisition strategy.

  • To drive growth in non-sponsorship income (both local and international) in alignment with the National Office strategy.

  • To engage and retain government, multi-lateral and private sector donors through successful grants implementation and strong donor relations with the aim of maximizing and diversifying the funding base. This includes strong and effective collaboration with other departments to ensure consistent and effective implementation of projects.



  • Provide day to day leadership and management of the Resource Acquisition function. Provide strategic direction for Resource Acquisition in the Zambia National Office.

  • To be part of the Senior Leadership team and provide information for decision making for Resource Acquisition.

  • Set grant income projections in the NO.

  • Lead team planning, ensuring efficient and effective deployment of time and talent to achieve team objectives.

  • Lead Resource Acquisition capacity development planning and implementation in the NO.

  • Help lead Start-up workshops and effective transition of projects to the Integrated Programs team. Support the Integrated Programs team in resolving Grant management issues in the NO. Mobilize cross- functional support for Resource

  • Development performance (Finance, Operations, P&C, Strategy, Technical, Quality Assurance).

  • Ensure team dynamic and staff management are conducted are conducted and maintained at the highest level.

Grants Acquisition:

  • Manage opportunity pipeline tracking planning (country level donor mapping, strategic direction and areas of alignment, etc.).

  • Work with the RO to develop tools for the NO, to track and prioritize grant opportunities that are aligned with the regional and NO strategic directions.

  • Ensure coordination with the Regional Office (RO) and Support Offices (SOs), and different cross functional teams to support proposal development.

  • Develop and maintain consortia whenever necessary in preparation for upcoming opportunities. Preposition the NO for new opportunities.

Donor Engagement:

  • Identify key relationships to strengthen the national office pre-positioning and elevate WV’s profile with government, multilateral and private sector donors.

  • Work with, and through, the RO and in collaboration with SO colleagues, to maintain strong donor relationships at the country level, developing engagement strategies for each donor or group(s) of donors.

  • Develop key marketing material for NOs to preposition WV in Zambia.

  • Build relationships and credibility with donors at country level, using previous success and documented best practices in grant management.

  • Cultivate and maintain targeted donor and development partner relations.

Capacity Building:

  • Lead Resource Development capacity development planning in the NOs (i.e. identification of capacity gaps at the NO in GAM, capacity building initiatives for NO staff in resource acquisition, start-up workshops for new grants according to the grants minimum standards, grants management training in various government and multilateral donors’ regulations, training in common areas leading to poor grant implementation, etc.).

National Office Representation:

  • To ensure appropriate representation of the NO at strategic fora that could lead to resource acquisition and enhanced programming collaboration.

  • Represent the National Office in the grants community fora (internal and external to WV).

  • Participate in WV internal grant communities.


  • Carry out additional responsibilities as assigned by the National Director.

  • Attend and participate in devotional meetings.


  • Educational level required: Bachelor Degree required, MBA/equivalent preferred

  • Leadership capabilities that includes coaching staff to high level of performance & engaging in effective cross cultural & cross functional working to achieve shared goals and effective indirect line management.

  • Experienced networker with an ability to maintain a good up to date knowledge of the grant opportunities and trends.

  • Minimum 5 years experience with government and multilateral organization’s procedures and regulations.

  • At least 3-5 years of team management experience.

  • Excellent knowledge and experience of project management with government and multilateral agencies grant funded projects and experience of grant compliance procedures for major bilateral and multilateral donors.

  • Strong organization and delegation abilities; high performance and quality standards; negotiation skills; ability to motivate teams and inspire teamwork.

  • Senior leadership capabilities and record.

  • Successful record in coordinating, writing and being awarded grants.

  • Successful record in directly managing bilateral, multilateral or foundation grants and donor expectations.

  • Knowledge of major donors and their regulations.

  • Ability to engage at a strategic level and build core relationships with bilateral and multilateral donors and INGOs.

  • Advanced understanding of Grant Acquisition Management strategies and procedures.

  • Ability to motivate teams and inspire teamwork.

  • Management of cross-national teams and effective indirect line management.

  • Strong organization and delegation abilities.

  • High performance and quality standards.

  • Negotiation skills.

  • Excellent written and oral communication skills.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Perform other duties as required.

Working Environment/Travel:

  • Must be able to travel extensively.

Director, Peacebuilding and Conflict Sensitivity

*Preferred locations: London,U.K.; Washington, D.C.; New York, N.Y.; Brussels, Belgium. Position location to be based on home country of successful candidate within a jurisdiction (country or U.S. State) where WVI is registered to operate.


The Director of Peacebuilding and Conflict Sensitivity will lead World Vision International’s Peacebuilding and Conflict Sensitivity Team and provide strategic and technical leadership for World Vision’s (WV) global thought and practice on peacebuilding and conflict sensitivity. This is a vital part of expanding WV’s ministry in fragile contexts. The Director will be responsible for leading external engagement for World Vision on children and youth peacebuilding, inter-religious conflict sensitivity and peacebuilding, and conflict sensitivity across all WV’s ministries (disaster management, transformational development, and advocacy).


  • Provide strategic and technical leadership of thought and practice on peacebuilding and conflict sensitivity across the WV Partnership, as an essential part of expanding WV’s ministry in fragile contexts.

  • Lead WV’s global external engagement on peacebuilding and conflict sensitivity, with emphasis on global capitals, and contribute to advocacy needed to expand WV’s impact and influence in fragile contexts.

  • Provide strategic and technical support to fragile context Field Offices to enable world-class peacebuilding and conflict sensitivity programming and practices.

  • Lead the peacebuilding and conflict sensitivity team to high performance, innovation, and constant learning.



  • Master’s degree or higher with specialization in peacebuilding, conflict, international relations or similar relevant field.

  • Extensive experience with World Vision programming models and tools in fragile contexts.

  • Working knowledge of peacebuilding and conflict-sensitivity teams within multilateral organisations (UN, World Bank) and bilateral donors (e.g. DfID, USAID, GiZ) in Global Capitals.

  • Experience in grant proposal design and implementation.

  • Experience communicating World Vision’s Christian identity in conflict-prone inter-religious contexts.

  • Over 10 years of peacebuilding technical experience.

  • Strong familiarity with World Vision’s conflict sensitivity tools and approaches.

  • Previous attendance at a major international peacebuilding conference (e.g. BuildPeace, Geneva Peace Week, Alliance for Peacebuilding, World Bank Fragility Forum).

  • Experience working in multi-stakeholder international networks, coalitions, and consortia (e.g. UN, European Union, GPPAC, EPLO, BOND).

  • Hostile Environment Awareness Training (HEAT) or recognized equivalent security training.

  • Certification as a trainer in a globally-recognised conflict analysis tool.


  • Facilitation ability and leadership in another language (e.g. Spanish, French).

  • Experience creating and managing assessment tools and data platforms for conflict analysis.

  • Commitment to constant iterative improvement and learning.

  • Track record in creating and scaling-up innovation.

  • Author or editor of articles or publications on peacebuilding or conflict sensitivity.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 33% of the time, including regular travel to conflict-affected contexts.

Resource Aquisition Management Director for Mali & Mauritania


The purpose of this position is to provide strategic leadership in growing WV Mauritania and Mali’s grants and other non- sponsorship funding pipeline as well as in designing WV Mauritania and Mali Resource Acquisition and Management (RAM) systems and ensuring they are implemented effectively so that WV Mauritania and Mali grant projects meet WV and donor requirements.

The position is responsible for managing the RAM units of both countries and leading cross-functional teams in the developing winning grant project designs and proposals. The position will also provide oversight and facilitating effective processes for management. The position shall be the RAM liaison point for donors, partners, government and support offices and is responsible for building relationships and facilitating strategic positioning with these external stakeholders and shall be based in Bamako, Mali


Strategy and System Development:

  • Develop and implement strategy to grow WV Mauritania & Mali RAM pipeline of income by 2021.

  • Develop and ensure effective implementation of RAM systems, including business processes, risk management, go-no-go decision making, documentation, monitoring and tracking systems, etc.

  • Provide regular updates to senior management team on grant pipeline progress. Early identification and escalation of issues in grant performance to ensure risks are managed.

  • Contribute to WV Mauritania & Mali’s national and sector strategy development. Ensure grant projects align and contribute to both country’s national strategy outcomes and targets.

  • Coordinate with the RAM Finance Officer to ensure financial management systems and capacity are in place for effective reporting on grant project expenditure to donors and support offices. Carry out roles and responsibilities according to WV mission, vision and core values; and

  • Attend and participate in devotional meetings.

Grow the WV Mauritania & Mali GAM Pipeline:

  • Monitor, identify, review and pursue steady stream of grant funding opportunities.

  • Review grant funding opportunities and facilitate go-no-go decision making processes with senior management team.

  • Facilitate cross-functional project teams to develop strong grant project designs.

  • Ensure WV Mauritania & Mali minimum project design standards and documentation standards are met.

  • Ensure WV Mauritania & Mali project design requirements are met for all proposed projects and quality design processes are followed using international best practice and programmatic processes (problem identification, logframe development, M&E planning etc).

  • Coordinate with RAM Finance Office to ensure accurate budgets are developed for each grant project meeting WVI LEAP budgeting standards.

  • Ensure proper management of RAM documents.

  • Liaise with Operations to ensure quality reporting is delivered on time to donor and support offices on grant projects.

Stakeholder Relationship Management (Institutional Donors and GC Support Offices):

  • Network to broker new partnerships and build new relationships with grant donors and potential consortium partners in both countries.

  • Maintain regular dialogue and conduct regular meetings with GC and Support Offices and donors to build relationships, trust and strategically position WV Mauritania & Mali as a priority partner for funding opportunities.

  • Develop strategies and plans for effective stakeholder relationship management.

  • Work collaboratively with Support Offices to develop strong grant proposals and meet deadlines.

Staff Management:

  • Work with P&C in both countries to recruit and effectively manage RAM unit staff.

  • Conduct all required performance management processes, including managing professional development plans for all direct reports.

  • With support from respective RAM Managers assess WV Mauritania & Mali staff capacity with regard to RAM.

  • In coordination with P&C develop capacity building plan and deliver training and activities to build the necessary RAM skills of key staff across both countries.

  • Conduct monthly/regular staff meetings and one-to-one sessions to provide coaching and mentoring with all direct reports and other key RAM related staff.

Professional and Personal Development & Other:

  • Demonstration an understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.

  • Performance review completed and personal development goal achieved.

  • Update information and knowledge gathered through participation of meeting, training, workshop and exchange visit.

  • Any other reasonable tasks requested by the line manager to support the quality of programming for WV Mauritania & Mali.

  • Support a relief response for the relevant sector or as a member of the National Disaster Management Team.


  • Masters in fields related to international development.

  • 10 years experience in successful proposal writing and management of proposal development teams, program design, grant acquisition and grant management for international development NGOs.

  • 5 years experience in team management, track record of success in motivating teams and inspiring teamwork and of successfully training, mentoring and supervising grant staff.

  • Track record of success in networking, partner and donor relations.

  • Experience in project management with government and multilateral agencies grant funded projects and experience in grant compliance procedures for major bilateral (GAC, USAID and EU/ECHO) and multilateral donors.

  • Experienced in building teams to development of complex health (nutrition, TB, HIV, maternal child health), resilience, education, child rights & protection and/or Income generation and Livelihoods grant project proposals.

  • Experience in monitoring complex grant project budgets and financial reporting, strong financial awareness.

Preferred Skills, Knowledge and Experience:

  • World Vision Proposal Pro training certificate.

  • Budget and financial management training.

  • WV Gateway to Grants Certified.

  • HEAT/Security Training.

  • Ability to effectively communicate fluently both in French and English.

  • Working knowledge of the WV Partnership preferred and ability to interface sensitively with people from various departments in both field and support offices.

  • Some experience working in the WAR area would be an advantage.

Work/Travel Environment:

  • The position requires ability and willingness to travel in Mali and between both countries up to 30% of the time.

  • International travels of up to 15% may be required.

  • The successful candidate must hold a work permit for both Mali and Mauritania.

Grant Acquisition Management Director, Mozambique


Government and multilateral grants account for approximately 45% of the total WV Mozambique profile. The office has a large grant portfolio and there is significant potential for further growth. The Grant Acquisition Management (GAM) Director, a key member of the Senior Leadership Team, provides leadership in the development and implementation of the WV Mozambique Resource Development Strategy and in the acquisition of new government, multilateral and foundation grants to enable World Vision Mozambique to increase its contributions to child well-being and NO strategic objectives through increased revenue in the key priority sectors of Health/Nutrition, Education, Economic Development and Child Protection. The GAM Director ensures resource diversification, strengthened donor networking and improved resource acquisition capabilities for World Vision Mozambique. Working closely with GAM team members and with technical specialists in each sector, he or she will be responsible for the implementation and coordination of grant acquisition processes, leading in pre-positioning, proposal development and donor liaison and will track grants acquisition performance metrics. He or she will build the capacity of other staff in resource acquisition, and provide backstopping support to projects as needed.

The GAM Director position will also be responsible for supporting a greater level of rigour and attention in WV Mozambique’s grant management, with ensuring that accurate and timely project status information is consistently available, and that WV Mozambique is improving its grant staff capacity in the techniques of project management. He/she will lead the team to ensure WV Mozambique project managers have the tools and resources they need to reach their targets and deliver high standards of quality programming and accountability for maximum impact on Child Well-being.

Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others. He or she will support in building the capacity of grant staff in management, and ensure the provisions of management and M&E backstopping support to grants as needed.


Grant Acquisition:

  • Increase grant resources to support the implementation of the WV Mozambique National Strategy, advance child wellbeing and maintain a balanced and diversified portfolio for WV Mozambique.

  • Develop/maintain effective relations and ensure high-quality working relationships with partners and external stakeholders including INGOs, local organizations, UN agencies to ensure strong partnering and consortia options, pre-positioning and raise the WVM profile.

  • Manage opportunity pipeline tracking planning ( country level donor mapping, strategic direction and areas of alignment, etc).

  • Track and prioritize grant opportunities that are aligned with NO strategic priorities.

  • Mobilize support needed from RO, SOs, GC and within WV Mozambique to ensure strong proposal development teams to respond to opportunities.

  • Lead and ensure the completion of processes for risk assessment and go/no-go decision for potential opportunities.

  • Lead the process of preparing funding proposals, including Grants, PNS projects and corporate donors.

  • Ensure proposals are prepared to a high quality and in alignment with required donor formats and standards.

  • Working with the WV Mozambique Finance team, ensure budgets are prepared in the correct format including all necessary costs.

Grant Management, Compliance, Tracking and Reporting:

  • Ensure the mobilization and availability of cross- functional support for GAM performance ( finance, operations, P&C, strategy, technical, QA).

  • Ensure prompt and timely resolution of grants implementation issues including grants audit issues.

  • Coordinate with Chiefs of Party to ensure timely submission of key grant documents as per the agreement (semi & annual reports, mid-term and final evaluation reports, quarterly financial report etc.) and a successful close out of large scale grants.

  • In collaboration with CoPs and Finance team ensure compliance in key grant areas (e.g. eligibility, CAL, match, grant decision making powers, etc).

  • Ensure development of tools to monitor the status of projects in order to give monthly status updates, including RACI, work breakdown structure, risk registers, etc. These should be based on the compilation of key project performance metrics that are easily available for tracking e.g. progress in completion of activities, progress in spending, progress in submission of donor reports and so on. Ensure that grant staff understand and use these tools and build capacity in their use.

  • Working closely with grant finance managers, monitor spending in relation to project objectives for all grants, and report to the management regarding any areas requiring corrective action.

  • Receive project performance data from grant managers on a monthly basis. Compile project performance data to prepare concise monthly project performance reports, highlighting areas of specific strength or specific concern.

  • Ensure that contributions from grants are adequately incorporated into the annual WV Mozambique Child Wellbeing Report.

Donor and Support Office Relations:

  • Identify key relationships to strengthen the national office pre-positioning and elevate WVM’s profile with government, multilateral and private sector donors.

  • Maintain and strengthen donor relationships at country level, developing engagement strategies for each donor or a group of donors, using previous success and documented best practices in grant management.

  • Ensure the development of high quality marketing material to showcase and preposition WV Mozambique.

  • Provide programme updates to Support Offices and the SARO and support grant managers to ensure adequate care and quality for the development of success stories for donors, Support Offices and Government that demonstrate results and value for money.

Capacity Building and Staff Development:

  • Lead, organize, motivate and develop GAM team members to high standards of performance and build a high functioning GAM team within WV.

  • Build successors and develop a talent pool. This involves building consensus and conflict resolution, staff recruitment, orientation, on-going management support, quarterly coaching, annual performance planning and appraisal. Support the professional and personal development of staff through on the job coaching, identification of learning and training needs and opportunities.

  • Lead GAM capacity development planning in the NOs (i.e. identification of capacity gaps at NO in GAM, capacity building initiatives for in Grants acquisition, start-up workshops for new grants according to the grants minimum standards, grants management training in various government and multilateral donors’ regulations, training in common areas leading to poor grant implementation, etc).

  • Ensure the provision of timed and targeted capacity building to front-line staff according to WV Mozambique National Capacity building plan.


  • Ensure appropriate representation of WV Mozambique at strategic fora that could lead to resource acquisition and enhanced programming collaboration.

  • Represent the National Office in the grants community fora (internal and external to WV).

  • Serve as the primary WV Mozambique focal point for collaboration with the SARO Progamme Development Unit and GAM Hub.

Organizational Strengthening and Christian Witness:

  • Lead in building trust and valuing people according to WV Mozambique guiding principles and Leadership Behaviours, contributing to strengthened organizational culture.

  • Model WV Christian ethos and participate in staff devotions and Bible study on a weekly basis. Actively demonstrate and model WV Mozambique guiding principles and leadership behaviours.


  • Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

  • While this job description is intended to be an accurate reflection of the duties involved in this position, World Vision reserves the right to add, remove or alter duties when necessary.

  • Attend and lead weekly devotions.


  • Masters degree and/or professional qualification in International Development studies, Community Development or any Social Science related degree.

  • Demonstrated track record of successful grant acquisition from government and multilateral donors including proposal writing, project implementation and a demonstrated ability to prepare and edit high quality reports for major donors.

  • At least 10 years of experience in international development, M&E or a technical sector.

  • At least 5 years of team management experience.

  • Excellent knowledge and experience of grant management or backstopping and experience of grant compliance procedures and regulations for major bilateral and multilateral donors.

  • Experience on influencing policy formulation, implementation, evaluation, mobilization for stakeholders engagement in the decision making process.

  • High level critical thinking, decision making and problem solving skills.

  • Excellent computer skills, including data capture and advanced data analysis. In depth knowledge of Microsoft Windows, Excel, and at least one statistical analysis package, such as SPSS for Windows.

  • Leadership capabilities that includes coaching staff to high level of performance & engaging in effective cross cultural & cross functional working to achieve shared goals and effective indirect line management.

  • Experienced networker with an ability to maintain a good up to date knowledge of the grant opportunities and trends.

  • Ability to engage at a strategic level with bilateral and multilateral donors, international organizations, host government ministries and partner NGOs.

  • Proactive approach, good organisation and time management skills, and ability to prioritise, multi-task and manage heavy workloads and competing priorities.

  • Strong budgetary and financial management skills.

  • Fluency in English and excellent English written and oral communication skills. Portuguese language skills are an additional bonus. Willingness to learn Portuguese is required.

  • A mature Christian, able to model WV Christian ethos as well as WV Mozambique´s guiding principles and leadership behaviours and serve as a leader and example to others of incarnational living and servant leadership. Willing to attend and lead in daily devotions and weekly Chapel services.

  • Demonstrating an understanding of and commitment to World Vision’s Mission, Vision, and Core Values in the approach to work and relationships.

  • In depth knowledge of the WV Partnership and ability to interface sensitively with people from various departments in the regional office, Global Center and Support Offices.

  • Must be able to negotiate effectively within and outside the World Vision partnership, particularly with donor communities and government representatives.

Working Environment/Travel:

  • Work environment: Based in the National Office with regular travel to the field.

  • Travel: up to 20% Domestic/international travel is required.

Dir. East & Southern Africa Communications & Public Engagement


With overall responsibility for the strategic direction of all aspects of the East and Southern Africa regions’ communications and public engagement work, the Director of Communications & Public Engagement will lead efforts to improve and grow World Vision’s reputation and influence, building trust with key audiences for greater organisational impact. The Director will provide oversight of core communications business across all countries where World Vision works in the regions, ensuring quality delivery of communications resources for local to global audiences, in support of the organisation’s key priorities.


Strategy and Operations:

  • In partnership with the Regional Offices and the Global Communications and Public Engagement team, the Director leads and executes an integrated communications strategy to build World Vision’s reputation and brand with key audiences.

  • Directs improvements to the regions’ communications operating model to optimise ways of working, increase stewardship of resources and strengthen the quality of communications deliverables for the Partnership.

  • Directs delivery of high-quality, child-focused content/multi-media packages to meet World Vision’s priority audience needs, including advocacy, external engagement, grant acquisition and other resource development activities at regional level. This includes production of high quality content packages from within the team as well as oversight of content produced from across the region for global use.

  • Directs an aligned and engaging online presence that leverages World Vision’s strategy through oversight of regional office digital platforms, managed in-house, and quality assurance of national accounts.

  • Engages media at regional level, in coordination with Partnership media managers, to maximise positioning opportunities with targeted outlets, developing regional spokespersons and messaging as needed.

  • Directs humanitarian response communications, with a particular focus on fragile contexts, to ensure Partnership media and fundraising needs are met through talent mobilisation and provision of targeted content, proactive and reactive messaging and media spokespersons.

  • Works closely with Regional Office focal points to advance communications work around the global campaign It Takes A World to End Violence Against Children, agreed Global Moments, disasters, fragile contexts, and key regional engagement initiatives.

Team Management:

  • The role performance manages together with the West Africa Communications Director, a core bureau of communications specialists and associates from within the region. Together they will deliver a focused portfolio of first-class content, media and engagement work covering development, humanitarian affairs and advocacy ministry that supports income and influence goals.

  • Region-wide coordination and management national teams, through a matrix relationship (18 field offices) will include coordination with national leadership to ensure that teams are high performing, delivering on Partnership priorities and advising on capacity gaps.

  • Peer facilitation will be provided to clusters of like-context national communications teams for learning, sharing and accelerated delivery of communications objectives.

Risk Management:

  • As the regional focal point on reputation risk management in East and Southern Africa, the role will identify, assess and coordinate World Vision responses to current or potential issues. The Director will escalate major issues and messaging to Global Centre risk specialists as part of the Integrated Risk Management approach.

  • The Director will socialise a proactive risk management approach with leaders across the region, identifying opportunities to build reputation and decrease impact of specific risk issues.

Regional Office:

  • Strategic communications support will be provided to essential Regional Office business needs.


  • An advanced university degree in Communications, Journalism, Marketing, Public Relations, or other related field.

  • Excellent leadership, organisational and management skills.

  • A demonstrable track record of critical and analytic thought that influences organisational direction and change, and forges strong partnerships

  • Excellent presentation, written, verbal and numerical skills.

  • Proven ability to provide authoritative input and solutions on strategic issues.

  • Strong track record in media relations, creating constructive relationships and having the confidence to represent the organisation in the media

  • Ability to react very quickly to disasters and provide strategic and operational advice on handling them.

  • Demonstrable track record of developing and executing external communications within scope and budget to positively impact the organisation’s influence and visibility.

  • Ability to identify and understand different audiences and utilise appropriate communication channels and content.

  • Demonstrated experience leading effective digital communications, including social media and an understanding of relevant tools and trends.

  • Ability to define and strengthen organisational brand awareness and reputation through multiple channels. 
Experience leading/managing multiple and/or overlapping content production assignments across multiple contexts that engage, compel and demonstrate knowledge, impact and expertise.

  • Proven ability to effectively team and project manage to deliver outcomes on time.

  • Experience linking communication outputs with fundraising, especially in a non-profit setting.

  • Demonstrated understanding of international development and humanitarian (relief) systems, and communication/donor networks working in fragile contexts.

  • Fluent English is essential; knowledge of one or more regional languages is an asset.

Preferred Skills, Knowledge and Experience:

  • At least ten years of progressively responsible and relevant professional work experience in communications, marketing/PR, journalism.

  • Experience leading a team in the international humanitarian sector. Background/familiarity in disasters, particularly political, protracted, or slow-onset.

  • Leading and supervising, formulating strategies and concepts, relating and networking, persuading and influencing, entrepreneurial thinking.

  • Adopts thinking that is informed by context and practice, and shows consistency of treatment and a clear strategic focus. Able to select and evaluate critical information to plan and manage communications and public engagement for local/regional entity.

  • Able to enable an efficient, effective and transparent flow of information, across entities and with key stakeholders (requiring high levels of written communication and reporting as well as clear and persuasive verbal presentation style).

  • Ability to manage multiple requests and prioritise according to strategic needs, applying an agile approach to decision-making and execution.

  • Experience negotiating with multiple business units in a large (40K+ employees) federated structure, preferably in a matrix management environment.

  • Solid/advanced work experience at a similar level, leading communications and public engagement strategies in the NGO or private sector.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • This position demands responsiveness to context, openness to working flexibly, and willingness to adjust according to operational realities.