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Director, People & Culture (HR) - WV India

*This position is available only to Indian National. No relocation available.


Provide leadership and strategic management for all aspects of People & Culture (HR) and organizational development functions. It provides strategic input and support to the National Office (NO) and Senior Leadership Teams in order to achieve the Global strategy and WV India’s mission.

Lead and facilitate the development of a highly effective and strategic P&C function to ensure the organization has the right structure, culture and talent needed to deliver on its objectives. play a key role in assessing internal and external environment in the workplace demands to ensure a proper change management and organizational culture approach, that considers national socio-political context, disasters, and lead actions on attracting and retaining qualified work force, new organizational initiatives towards efficiency and effectiveness and increasing need for higher levels of accountabilities to support new funding streams and diverse programs.

The P&C Director position will lead strategic thinking and implementation of World Vision India’s P&C plans consistent with the Country strategy and Partnership’s LEADER P&C strategy. This position will support the Senior Management Team and the Governance leadership of the organization to execute organizational strategies, goals and priorities with World Vision’s vision, mission and values with excellence.


Leadership and Strategy:

  • Advice and support NO People and Culture in their leadership and engagement on matters related to Human Resource Management and Organizational Development.

  • Strategic business partnering with the Leadership at all levels in creating a culture of transformational leadership.

  • Advise and support the Leadership on all aspects relating to Human Resource Management, Leadership & Development and Organizational Development to create an enabling environment and increase people’s productivity.

  • Collaborate with NO SMT in setting up and management of performance accountability systems and HR balance scorecard in consultation with all relevant stakeholders.

  • Practice servant hood and provide spiritual leadership to the team & beyond being a role model.

  • Provide leadership in recruitment of senior leadership positions by working closely with the region and board as and when needed.

  • Responsible to develop WV India P&C priorities and plans ensuring that regional & national priorities are integrated and prioritized.

  • Lead the development and implementation of P&C secondary strategy and business plan in support of and in alignment with Country, Regional (including sub strategies) and LEADER strategy and priorities.

  • Provide leadership to development and implementation of organization wide communication and change management plan during transition.

  • Develop strategic work force plan for the organization to deliver the country strategy.

Quality Assurance/Risk Management:

  • Leads NO People & Culture review and assist NO in creating risk mitigation implementation plan related to P&C based on GC Internal Audit recommendations related to P&C.

  • Leads, monitor and evaluate the progress of human resources management practices ensuring compliance with WVI partnership standards, policies and procedures. Advises and supports in addressing gaps/issues in P&C practices as necessary and appropriate.

  • Contribute and support the organizational culture climate audits and engage NO leaders in mitigating risks in people management.

  • Support the development, implementation and compliance of LEADER Scorecard / Core Competencies in alignment with Country goals and priorities.

Organization Culture and Change:

  • Leadership development programs are in place that produce cultural alignment, build leadership skills and develop behaviors consistent with WV India values and expectations of leaders.

  • Culture Management plans are in place across divisions and are focused on strategic behaviors and capabilities.

  • Organization Development initiatives reflect excellent changes management principles to gain traction and make lasting organization wide change.

  • Ability to manage small and large scale changes working very closely with Leadership Team.

  • Has an in-depth understanding of Organizational Designs and workforce planning.

Employee Engagement:

  • Facilitate the development of contextualized orientation materials and programs for new hires that create an enhanced understanding of WV mission, culture, policies, procedures and protocol.

  • Open and productive relationships exist between management and employees. Processes are provided to effectively assist in equitably addressing workplace issues.

  • Compensation and benefits are targeted at the level necessary to attract, retain and motivate quality people within the relevant comparator market by implementing Partnership Total Rewards philosophy.

  • Review and facilitate staff care programs that relate to stress and support managers in their plans to ensure minimum stress within WV India.

  • Ability to understand and interpret WV’s Employee Engagement Tools for the benefits of WV India.

Team Development:

  • Individual learning plans are established.

  • Established clear performance indicators.

  • Regular P&C individual performance feedback.

  • Ensure positive feedback from clients (staff).

  • Meet P&C department work goals.

  • Advise on P&C,L&D, SC and OD competencies and capacity requirements at National Level.

  • Share/Facilitate access to P&C Trg resources and support opportunities.

  • Lead the assessment, development and implementation of an integrated capacity building based on Organisational priorities and strategy.

Integration of P&C (HR) to other Department:

  • Good working relationships with senior managers and ND, P&C regional office, Global P&C and Board.

  • Established relationship with key P&C vendors outside WV India.

  • P&C audits/culture climate survey conducted.

Professional & Personal Development:

  • Demonstrating an understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.

  • Collaboration with different key working relationships.

  • Work and Life balance.

  • Personal and professional development goals consistent with World Vision’s strategic goal.


  • Graduate degree qualification and/or professional qualification in Organizational Development, Psychology, Development Studies, Leadership or HRD.

  • Post graduate / MBA

  • At least 5 -7 years’ experience in Organizational Development and HR development or related fields, in a complex, international organization preferably in INGO context.

  • Developed people in a cross-cultural setting and initiated and implemented organizational change at leadership level.

  • Proven leadership ability and executive presence and ability to build strong relationships with senior leaders.

  • Proven experience in Change Management and OD processes.

  • A thorough understanding of all areas of HR management and staff development, and knowledge of HR, group processes and dynamics and able to apply it in Asian context.

  • Demonstrated ability to assess, analyze and diagnose organizational realities and to use appropriate OD and performance improvement.

  • Demonstrated collaboration skills.

Preferred Skills, Knowledge and Experience:

  • Significant senior level leadership experience in an international environment, preferably in India / South Asia.

  • Experience in managing HR Operations in Grant Funding Organization.

  • Understand the vision, mission of World Vision.

  • Understand the Humanitarian industry.

  • Results orientation and ability to demonstrate bottom line impact.

  • Exposure or knowledge in Grants/National Resources and Development funding models.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

  • Multilingual will be most beneficial.

Chief of Party, WV Burundi


The Chief of Party (COP) will have overall responsibility for the management of all project activities and staff. S/he will lead the planning and implementation of the project, overseeing all aspects (programmatic, financial, administrative, procurement, personnel, risk management) and will ensure that all project interventions are of a high quality and lead to measurable impact. This includes, but is not limited to, overseeing the annual work-plans preparation, identifying external technical support needs, ensuring that appropriate management practices are being used in project implementation and the Monitoring and Evaluation systems are being used to provide timely management information. S/he is also responsible for ensuring the security, feasibility, and sustainability of the program under his/her supervision.

The COP will manage the Consortium with Christian Aid Burundi and partners and facilitate their cooperation in developing and completing shared vision and goals; recommending policies that maximize the project’s impact, providing information about the project within the organization and ensuring activities to contribute to deliverables being carried out within all partner organizations.

The COP ensures that all programming/operations processes comply with WV Mission, Vision, Core Values and donor’s standards. S/He will strengthen accountability, programmatic integration, and ensure that all the grant objectives achieve maximum impact in for Child Well-being. The position will report to the National Director and will be based in Bujumbura, World Vision Burundi Head Office with frequent field visits to support frontline staff.

The COP bears ultimate responsibility for ensuring that grantees and sub-grantees meet EU and program requirements.


Direct and Oversee the Project Implementation:

  • Promotes excellence in planning, executions and reporting of the EU funded Health Project.

  • Promotes excellence in planning, executions and reporting of all WVB Grant programs/projects. Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance.

  • Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to donors and SO staff.

  • Consistently look for more effective and efficient implementation methods and opportunities to increase impact.

Leads Donor Engagement, Relationship Building and Communication during Projects Implementation:

  • Manage proactive and responsive relationship with EU delegate, in close collaboration with World Vision and Christian Aid Burundi staffs.

  • Liaise with Christian Burundi, local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Participate, lead NGO – donor forum to represent WV, the project, and seek cooperation for joint advocacy opportunities.

  • Serve as primary liaison to donors, local and national governmental authorities, local NGOs, community organizations, Facilitate learning of best practices on program’s technical areas and other donor organizations.

Quality Assurance:

  • Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely accurate and professional reports that meet EU and WV requirements.

  • Participate and conduct on-going lessons learned with key staff and partners/sub-grantees.

  • Establish clear and frequent communication regarding program progress and oversight management with the donor.

Human Resources:

  • Supervise staffs with skills across a diverse set of technical areas.

  • Ensure proper technical capacity of staff to manage complex donor-funded projects.

  • Lead grant staff and short-term consultants.

  • Provide spiritual leadership to the grants team. Attend and participate in weekly chapel services and daily devotional meetings.

Risk Management and Grant Close out:

  • Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits.

  • Escalate grant management issues early and openly; resolve grant management issues quickly and fully.


  • Minimum 5 years of progressively responsible experience in providing management advisory services and or managing staff and operational systems, with a minimum of three years at the international level.

  • At least 3 years of experience managing EU- or other donor-funded programs.

  • Keen understanding of the unique political dynamics of the country and ability to work carefully and collaboratively to maintain productive relationships with the various government entities in (country of the grant).

  • Proven ability in the management of large integrated grant-funded projects in developing countries.

  • Familiarity with bilateral and multilateral donors programs, their history and their development; mastery of donors regulations governing such programs.

  • Ability to integrate teams of professionals around common goals.

  • Demonstrated accomplishment in working with host-country professionals, ministries and with donor colleagues in country.

  • Strong presentation and report writing skills.

  • Experience of leading large and diverse teams.

  • Experience in leading and managing large grants in a complex environment.

  • Experience as senior expert advisor required.

  • Experience managing sub grants and contracts under grants for complex projects.

  • Fluency in English and French.

Preferred Skills, Knowledge and Experience:

  • Experience in managing inter-agency consortiums is preferred.

  • Sound knowledge in monitoring and evaluation.

  • Project management skills.

  • Familiare with EU grants regulations.

Work Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

  • Be prepared to travel to implementation sites and regional, global meetings as required.

  • Travel: 30% Domestic/international travel is required.

  • On call: 10%

Programmes and Operations Director

*Position open for national and international applicants.


  • To provide strategic leadership to the Programmes and Operations teams.

  • To ensure programme designs are efficient, effective, innovative and reach the most vulnerable.

  • To ensure funding diversification and growth per the WVIN strategy.

  • To ensure quality, effective, efficient and timely implementation of all operations and sponsorship.

  • To provide strategic input to the Senior Leadership Team.


Drives high quality results in programme implementation:

  • Strong performance management of Programmes and Operations teams.

  • Projects, programmes and sponsorship implemented in timely, effective, relevant and efficient manner.

  • Performance of partner NGOs is managed.

  • Underspend/overspend not more than 5%.

  • All donor requirements for grant-funded and PNS projects are met.

  • WVIN is prepared to respond to small –medium sized disasters in a timely, effective, efficient and appropriate manner.

  • GC sponsorship standards are met.

  • Program Implementation contributes to impact the most vulnerable through appropriate beneficiary selection and geographic targeting.

  • Monthly, quarterly, semi-annual, annual and other donor reports are submitted on time.

Increase and Diversify Funding:

  • 75% of project proposals submitted for funding are accepted and funded.

  • WVIN’s funding portfolio is a mix of sponsorship, PNS, bilateral, multilateral and foundation funds.

  • Preposition with peers, donors and government for future grant opportunities.

  • In collaboration with MEALS Director and Programs and Field Operations team, ensuring availability of evidence of impact of program implementation for pre-positioning and proposal development.

Ensures the creation of, technically sound programming that focusses on the most vulnerable:

  • Design innovative development programmes that reach the most vulnerable children and their families.

  • Improve the quality of programme design through technical rigor, evidence and learning and through intelligent risk.

  • Ensure WVIN has technical representation on key working groups, committees etc with donors, peers and government.

  • Technical programmes are aligned with GoN Line Ministry programmes.

People Management:

  • All Programme and Operations staff have clear performance expectations and individual learning plans.

  • Regular coaching of managers.

  • Department/unit managers able to meet 85% of department annual goals and within time schedule & budget.

  • Create working atmosphere that inspires and motivates staff to pursue excellent performance.

  • Manage cohesion among programs, resources development unit and field operations team.

Manages all Risks associated with Programmes and Operations:

  • Acceptable audits and programme evaluations.

  • Ensure performance of safeguarding responsibilities and obligations as per organizational policy, guidelines and standards in all WVIN operations.

  • Be accountable for the safety and security of WV Field Office teams and assets.

  • Ensure all business processes and programming activities of WVIN are in compliance with WV’s policies and standards, as well as relevant external regulations and standards including government’s and donors’.

Organization-wide Leadership:

  • Contribute to development and improvements of strategy, policies, procedures and systems for greater effectiveness, efficiency and a healthy organizational life.

  • Contribute strategically to Senior Leadership Team meetings.

  • Create and maintain a working environment that encourages critical thinking, learning and feedback, and strives to improve efficiency, effectiveness and quality of performance.

Professional & Personal Development:

  • Demonstrate an understanding of and commitment to World Vision’s Core Values.

  • Demonstrable practice on Servant Leadership qualities.


  • Graduate degree qualification and/or professional qualification in International Development studies, Community Development or any Social Science related degree or MBA.

  • Clear strategic and systems thinker.

  • Experience and understanding of humanitarian response and/or DRR.

  • Strong experience in people management.

  • High critical, creative and innovative thinking.

  • At least 10-12 years’ experience in Program Management in a complex, international organization preferably in INGO context.

  • Developed people in a cross-cultural setting, and initiated and implemented organizational change at leadership level.

  • Experience in high level government, IO & UN representation.

  • Proven leadership ability.

  • Proven experience as a team player.

  • Demonstrated facilitation and collaboration skills.

  • Competent in the use of Microsoft Office computer programs including Word, Excel and PowerPoint.

  • Mature personality and skilled communicator.

  • Ability to manage complexity and ambiguity.

Preferred Skills, Knowledge and Experience:

  • Experience working in a disaster response.

Work Environment/Travel:

  • Will provide guidance, support, coaching and mentoring to Department/unit Heads and ensure a culture of collaboration and communication is maintained.

  • Must be willing and able to travel nationally up to 50% per annum.