Soutenir notre vision

Que vous travailliez de chez vous, dans un bureau ou avec des enfants et des membres de la communauté, nous célébrons et embrassons les talents et les antécédents divers de chaque membre du personnel. Votre vision, notre vision?

Finance & Support Services Director

Finance & Support Services Director,

World Vision

The Finance & Support Services Director role provides leadership, oversight and management of finance and support services functions.

The Position:

The position is part of the Senior Leadership Team and is responsible for grants management, financial accounting and stewardship, budget planning and management. The position also provides strategic leadership to ICT and Administration functions.

Key Requirements:

  • Bachelors degree in Accounting, Finance or Business Administration, or a related field.

  • At least 10 years of progressive experience in grants and financial management and accounting in a large international NGO. Five of those years must be at Director or equivalent level position.

  • Experience and comfort working in, and travelling to regions experiencing active conflict.

  • International working experience managing a diversified team at Finance Director Level.

  • Professional Accounting qualification like CIMA, Certified Public Accountant (CPA), Association of Chartered Certified Accountants (ACCA).

  • Excellent oral and written communication skills.

  • Excellent people management skills.

  • Ability to work in a cross-cultural, multi-religious environment.

  • Ability and comfort travelling 40% to 60% of the time and living in basic shared accommodation in regions experiencing active conflict.

If you believe your experience, competencies and qualifications match the job and role specifications described; send your application and detailed CV to reach us on or before Friday 9th October 2020.

For more information on World Vision International, please visit our website:

Due to the number of applications received, only short-listed candidates will be contacted.

World Vision adheres to strict child safeguarding principles. All selected candidates will therefore undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Project Officer - WFP (Akkar)


The project officer will be responsible for implementation of the WFP in kind distribution project and will engage/support and supervise the target group meanwhile administering the components of the project. Position holder will also provide support in terms of data quality check, reconciliations and other miscellaneous tasks


% Time

Major Activities


Ensure accurate project database

  1. Identify and target beneficiaries including data gathering and management;

  2. Conduct data cleaning and entry including maintenance of the data base;

  3. Follow up on the running of the daily activities in close coordination with the team leaders and the casual workers;

  4. Assist the registration process;

  5. Implement assigned tasks as per the weekly detailed distribution and data gathering implementation plan;

  6. Comply and abide by WV best practices and donor regulations in distributions and data gathering;

  7. Inform the team leader of any deviations from the planned activities;

  8. Purchase items in line with the budget and instructions given by the Programme Manager via the project coordinator;

  9. Deliver high quality, accurate and timely daily reports;

  10. File all relevant project documents in line with WV’s requirements for project auditing;

  11. Support in the donor and partner visits

  12. Hold information sessions amongst project and WFP staff on findings of the outreach activities;

  13. Maintain all documentation relating directly to the distribution and to work activities required to ensure that referrals are being done internally and externally when needed

  14. Prepare the distribution sites in close collaboration with the logistic officer and the local stake holders (owner, municipalities…)

  15. Participate in Programme evaluation and share trends with Project Manager.

  16. Action protection mainstreaming standards suggested by the Project Manager.

  17. Work Closely with IMO to ensure the standardization of tools across areas.


Handle documentation and reporting of the distribution

  • Oversee the distributions and ensure that all tools and MoVs are in place.

  • Support team leader and the logistic officer in ensuring that all distribution supporting documents are in place (issuance note, return note, Daily distribution report…).

  • Support team leader in preparing daily distribution reports as per donor and WV required templates.

  • Report any issues/challenges faced at field level to team leader.

  • Make sure to refer any protection case to team leader


Perform Other duties as required

  • Attend and participate in capacity building trainings locally and internationally.

  • Attend and participate in WVL’s spiritual nurture and other organizational events.

  • Responsible of own security and actively contribute to a positive security culture.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

  • Perform other duties as assigned by the Line Manager


  • University diploma preferred in economics, business administration, marketing, social work...), Able to use a computer, with word-processing (e.g. Microsoft Office) and spreadsheets, internet and e-mail.

  • 2-3 years' experience in NGOs

  • Experience in data gathering at household level and focus group discussions;

  • Experience in supervision of public works involving large number of workers

  • A valid driver’s license (more than 1 year old);

  • Good level of English and Arabic (oral and written);

Project Manager - Ninewa/Duhok

Project Manager


The Project Manager, reporting to the Operations Manager, will provide overall leadership and management to the implementation of the ANCP funded Projects in Ninewa Governorate. This position will be accountable for leadership, planning, support and management of the project so that activities and outputs remain on track and the program contributes to its main goal of the project and ensuring its contribution to WV Iraq Strategy.

The project aims to create market systems that are resilient, sustainable and inclusive of women, PwDs and those suffering the psychosocial consequences of conflict and displacement. The project aims to support local livelihoods by creating better market environments by addressing issues including lack of access to capital, gender inequality, poverty, fragile market systems, lack of livelihood diversification, exclusion of marginalized groups, inefficient safety nets, weakened social cohesion, and the detrimental impact of post-traumatic stress syndrome on economic productivity.

The project aims to do this by strengthening household institutions for enhanced economic participation; strengthening market systems for inclusive economic development; supporting conflict prevention and greater social cohesion; building capacity in natural resource management and climate resilience; conducting local level advocacy on mental health, gender and disability inclusion, and; ensuring the long-term sustainability of actions.

The project aims to work at three levels – household, community, systemic/structural - to ensure sustainable impact amongst internally displaced people, returnees and host communities within Ninewa Governorate.

The project will use the Community-Led Targeting Methodology which establishes an inclusive community-based committee (comprised of men, women, PwDs, marginalized groups, small-scale farmers, representatives of microenterprises etc.) supported by the local leadership, to ensure that approaches and activities are socially inclusive and sensitive to the different needs of various people groups.

In the first year, the project will focus on the Design and Assessment, includes gender, disability, safeguarding assessments and baselines surveys.

The main objectives of the project are:

a. Providing access to credit and training in financial literacy.

b. Promoting the adoption of new or improved livelihood opportunities.

c. Engaging men in discussions around gender inequality; establishing strong referral networks for victims of gender-based violence.

d. Providing business coaching and mentoring opportunities; conducting local value chain assessments for income diversification.

e. Facilitating access to business development and advisory services.

f. Providing psychosocial support to those who have experience trauma.

g. Building the capacity of faith/community leaders and children to be peace builders; and so forth.



  • Demonstrate World Vision’s core values, vision and mission in all aspects of the role.

  • Build a team of highly committed and competent staff, ensuring cooperation and coordination among relevant staff within the Project.

  • Provide leadership and direction to the overall project.

  • Create a learning environment in which staff regularly reflect, learn from mistakes and use lessons for personal growth and to revise work plans to improve ministry impact.

  • Ensure that staff and local partners understand and follow the World Vision (WV) child protection policy and that awareness-raising on child protection, response and incident reporting is occurring.

Project Management (Quality Implementation, Financial & Risk Management)

  • Coordinate with Operations Manager, programs, sector leads, finance, and administration staff to ensure operational systems are in place to support field activities.

  • Ensure that the program systems and staff are working to achieve the project goals and objectives and that the project is maintaining World Vision and donor accountability standards.

  • Ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.

  • Ensure clear understanding of project assumptions by all project staff to aim at effective and timely achievement of project goals, outcomes and outputs.

  • Ensure that all terms and conditions agreed in the signed MoUs with donor and government departments are adhered to throughout the life of the project.

  • Manage and mitigate any risks within the Project that could have financial, Human Resources (HR) or Legal consequences or negatively impact ministry or World Vision reputation.

  • Ensure that proper community development practices and “Do No Harm” practices are incorporated and upheld throughout the planning and implementation of the project.

  • Support in the development of accurate and complete Bill of Quantities

  • Prepare and submit procurement plan in close coordination with the team.

  • In coordination with the PDQA, regularly monitor and evaluate the progress of the project.

  • With support from WV Iraq’s Finance Department, assume primary responsibility for budget reviews and monthly financial reports, highlighting concerns as they arise.

  • Ensure compliance with WV and donor financial policies and procedures and promoting a culture of transparency and accountability.

  • Ensure proper coding and budget availability of all project expenses.

  • Oversee the submission of monthly cash requests for project operations.

  • Ensure contractors and creditors are paid in a timely manner.

Review and approve expenditures and contract according to assigned levels of authority.

Personnel Management

  • Manage direct reports and provide overall project leadership

  • Coordinate and oversee the hiring process for project staff.

  • Coordinate and implement new employee project orientations and trainings.

  • Monitor staff performance and raise any issues with Human Resources if necessary.

  • Initiate and perform, with support from others, staff performance appraisals.

  • In coordination with P&C, maintain accurate employee data files and oversee completion of routine issues such as contract renewals, leave, salary adjustments.

  • Develop the capacity of staff to plan, monitor and coordinate service delivery.

  • Identify staff capacity needs and undertake pro-active on-the-job training to strengthen their capacity to deliver interventions.

Monitoring, Reporting and Administration

  • Ensure accurate quality narrative and financial reports are submitted in a timely manner and according to donor requirements.

  • Work closely with Program Officer in ensuring that all reports meet donor requirements.

  • Track the performance of the project activities and outputs against expected results and adjust implementation processes to ensure the project is progressing towards the intended outcomes.

  • Annalise the impact of project and promote learning by documentation of best-practices. Use this information to support decision-making processes.

  • Track project progress, project expenditure against approved budgets, anticipate any deviations and recommend and take action on relevant and required adjustments.

  • Track project risk in order to timely adjust and implement the existing contingency plan.

  • Travel regularly to all project sites to ensure proper implementation of project activities.

  • Create and present monthly summaries of project activities and future plans to World Vision Iraq leadership.


  • Ensure that organizational security measures and directives are integrated into project

  • Any other duties relating to the nature of the job


  • Bachelor’s degree in relevant subject (International Development, International Relations, Health, Environmental Engineering, Nutrition, Management etc).

  • Relevant master’s degree would be an advantage.

  • Experience managing and leading grant implementation, specifically UN grants, is highly advantageous.

  • 4-6 years’ experience in grant project management. Strong generalist background essential, but technical sector expertise advantageous.

  • Demonstrated experience working with UN projects in a leadership role

  • Demonstrated experience in emergency response

  • 4-6 years of development and/or relief work at the programmatic level.

  • Experience in integrated program/project cycle management

  • Experience living and working in a fragile context

  • Mentoring within cross cultural contexts.

  • Working knowledge of English and ability to write reports in English.

  • Knowledge of local language

  • Demonstrated technical and professional aptitude in project management in a fragile context. Understanding of multi-sector project implementation essential i.e. a thorough understanding of key sector interventions at a programme/operational level i.e. familiarity with Economic Recovery Interventions, Food Security, Cash Assistance programming.

  • Relevant professional experience managing and implementing large emergency/development projects

  • Thorough knowledge of MS Office i.e. Excel, Powerpoint, Word etc

  • Demonstrated understanding of the humanitarian sector

  • Demonstrated understanding of the workings of major donor agencies, particularly USAID/FFP/OFDA.

  • Advanced written and oral English skills i.e. the ability to express ideas clearly and effectively, both in spoken and written English.

  • Excellent analytical and problem-solving skills.

  • Knowledge of project cycle elements, M&E systems design and management.

  • Understanding of integrated rural community development programming and processes.

  • Strong capacity building and facilitation skills.

  • Cross-cultural and gender sensitivity, flexible world view, emotional maturity and physical stamina.

  • Self-starter who can work independently under pressure and who has ability to manage work tasks without direct supervision.

  • Effective in establishing priorities and to plan, coordinate and monitor activities, juggle competing demands and work to tight deadlines.

  • Strong ability to work with and relate to diverse personality types, to practice relational and ideological tolerance, and to contribute to a positive organizational culture.

  • Ability to maintain performance expectations and healthy social interactions in psychologically stressful environments and physical hardship conditions with limited resources.

  • Willing to travel as required.

  • Able to live and work within a fragile context and restricted environment.

  • Commitment to World Vision Core Values, Vision and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct and capability of incorporating standards in implementation and evaluation of relevant projects.

  • 4-5 years of experience focused in the management of humanitarian programs involving rural communities to promote humanitarian response.

  • Experience in project management and programming knowledge in Livelihood.

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • Up to 40 Per Cent domestic travel.

Chef de Projet Pessc II



Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être.




DUREE : 1 ans renouvelable

But du Poste : Assurer la gestion générale du projet en s’assurant que les ressources allouées au projet sont utilisées en alignement avec les politiques, standards et procédures de World Vision et ses bailleurs du fonds pour atteindre une performance du projet de qualité et (2) assurer un leadership sur la mise en œuvre effective d’un projet de renforcement et l’accompagnement des Organisations de la Société Civile dans le pôle d’activités de Boghé.

Responsibilites Majeur:

1-Assurer la planification, mise en œuvre, suivi et évaluation du projet conformément aux accords avec le donateur sur les plans d’action et les budgets pour assurer que le but et objectifs du projet sont atteints.

2- S’assurer de l’encadrement et accompagnement de Tenmiya avec la mise en œuvre de ses responsabilités du projet.

3-Faciliter le renforcement des compétences du personnel et les partenaires du projet avec le support du staff du Bureau National de World Vision pour un service de qualité et une amélioration des performances du projet.

4- Contrôler l’assurance qualité de la mise en œuvre des activités du projet de renforcement des OSC.

5-Assurer l’allocation efficiente et effective des ressources financiers et matériaux.

6- Créer et gérer les relations de partenariat avec le donateur (FED-PESCC) et les autres partenaires impliqués dans le projet, les communautés, les services techniques, et les associations locales pour leur participation à la mise en œuvre, au suivi, à l’évaluation et à la dissémination des résultats.

7- Préparer dans les délais et avec qualité les plans d’actions, les rapports de progrès (mensuels, trimestriels, mi-projet et fin-projet) et faire l’analyse des rapports financiers mensuels du projet et assurer la consistance avec les objectifs et leur soumission aux parties prenantes dans un délai opportun.

8-Organiser et participer dans des réunions avec les partenaires et/ou organisée par le bailleur de fonds

Autres Compétences/Attributs:

  • Effectuer les autres devoirs quand nécessaire

Qualifications : Education/Connaissance/Compétences Techniques et Expérience acquises à travers une combinaison d’éducation formelle ou informelle, expérience précédente, ou formation en cours d’emploi :

  • Qualification minimum nécessaires :

    • Master ou diplôme équivalent dans le domaine de gestion de projets, développement communautaire, sciences sociales ou autre domaine connexe.

    • Qualifications/ travaux de cours/ expériences au terrain liés au renforcement des Organisations de la Société Civile fortement souhaités.

  • Expérience :

    • Minimum 4 à 5 ans d’expérience dans les activités d’encadrement de la Société Civile

    • Minimum 3 ans d’expérience dans la gestion de programmes/projets.

  • Connaissances et Compétences Techniques :

  • Compétences en informatique

  • Compétences interpersonnelles et de leadership

  • Capacité démontrée de suivi et direction

  • Expériences dans la Gestion de Partenariat

  • Connaissance des bailleurs publics, leur financement et leurs attentes

  • Compétences de planification et organisation

  • Capacité de maintenir les relations effectives de travail avec le staff, public et autres parties prenantes de tous niveaux

  • Connaissance d’au moins 2 langues locales de la zone d’exécution du projet

Environnement de Travail / Conditions :

  • Environnement de travail : Basé au bureau avec voyages fréquents au terrain

  • Voyages : 20% Domestique/voyage international est aussi requis.

Learning Advisor/Course Manager

*Preferred position location: Dakar, Senegal. Other locations to be determined by home country of successful candidate in Africa, Asia and Eastern Europe where WVI is registered to operate.

*Please submit your CV in English.


You will manage the delivery of a suite of facilitated online courses ("eWorkshops") for WV field-based technical staff worldwide, in a way that ensures a high-quality, engaging and effective learning experience for all participants.

This includes set-up and maintenance of course instances on the learning platform (Moodle); coordination and coaching of a team of subject-matter expert facilitators; monitoring participant engagement and supporting them with technical and administrative issues; and ongoing evaluation and update of the courses (with support from designers and subject-matter experts). You will support the development of new course materials on the platform, and seek to optimise our use of Moodle and learning technologies.


Support Course Design and Preparation:

  • The Senior Learning Designer is supported in the re / design of orientations and eWorkshops.

  • Course sites in Moodle are set up according to Technical Academy style guide.

  • When required, design elements are produced (Rise/Storyline Modules, Facilitator Guide etc).

  • The Training Administrator is supported in course marketing, enrollments and eFacilitator recruitment.

  • Pre-course information for participants is accurate, helpful and timely.

  • eFacilitators adequately prepared and inducted.

Course Management - eWorkshop and Facilitator Coordination:

  • Multiple eWorkshops planned for and managed simultaneously.

  • Workshops coordinated effectively in line with Technical Academy guidance, to optimise learner and facilitator experience.

  • eFacilitators supported to facilitate to high quality standards, through mentoring, coaching and constructive feedback.

  • Learners supported to complete the courses through careful monitoring and engagement.

  • Evaluation reports produced to inform decision making and quality improvement.

Course Quality Improvement:

  • Course design and guidance for learners are informed by the latest Moodle developments.

  • Course administration / coordination / quality improvement innovations are shared and standardised across all Technical Academy offerings (where applicable).

  • Updates to courses reflect evaluation outcomes and the most up-to-date WV programmatic guidance [and] respond to target audience needs, [helping participants to] drive performance and continually increase programme effectiveness.

Team Collaboration:

  • Contribution to Technical Academy planning and strategy

  • Contribution to the ongoing evolution of online learning approach and processes.

  • Establishment and strengthening of linkages and networks with relevant WV communities of practice and experts, stakeholders and partners.

  • Contribution to team projects and activities.

  • Participation in team meetings, one-on-one meetings, and representation of the team at relevant stakeholder meetings.


  • Experience running events / courses.

  • Able to (remotely) build and maintain positive and professional relationships with a wide range of stakeholders across boundaries of seniority, language and culture.

  • Advanced knowledge of Moodle course administration and editing, including ability to troubleshoot and research solutions independently.

  • Graphic Design / editorial experience (esp web editorial).

  • Experience of effective remote collaboration with globally dispersed colleagues.

  • Managing/coordinating translation projects.

  • Capacity building and facilitation (preferably online), including deployment of adult learning principles.

Your professional experience is evidenced by the following attributes:

  • Highly organised with excellent attention to detail.

  • Able to set and balance multiple priorities and tasks, including effective coordination with others.

  • Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.

  • Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.

  • Highly organised with excellent attention to detail.

  • Able to set and balance multiple priorities and tasks, including effective coordination with others.

  • Very strong verbal and written communication skills: able to communicate online (verbal and written) with confidence, clarity, warmth and respect.

  • Solutions-focused with a collaborative approach to problem-solving, viewing mistakes and challenges as learning opportunities.

  • Articulate storyline / Rise Moodle (preffered), Adobe professional (optional).

  • High degree of proficiency in using email, MSWord, Excel, PowerPoint, Familiarity with Teams / similar online collaboration software.

Preferred Skills, Knowledge and Experience:

  • Bachelor's degree (in one of the following or related disciplines: International Development, Human Resources Management, Adult Learning, Business Management).

  • WVI Technical Sector knowledge and / or experience (Education, Child Protection & Participation, WASH, Health & Nutrition, Livelihoods, Faith & Development, Social Accountability).

  • Fluency in French (preferably West African) or Spanish.

  • Managing/coordinating translation projects.

  • Capacity building and facilitation (preferably online), including deployment of adult learning principles.

Work Environment/Travel:

  • Flexible work hours required due to working across timezones.

  • Timezone and regular working hours compatible with Indonesia.

  • Ability and willingness to travel domestically and internationally up to 10% of the time.

  • Ability to work from home without distraction.

Psychosocial Support Officer


The Psychosocial Support Officer (PSSO) will be 100% field based and will support the implementation of the protection objectives and activities related to the OFDA project to be carried out in Rutana, Cankuzo and Ruyigi.

He / she will be in charge of the implementation of all activities related to the PSSO or level of Rutana, Cankuzo or Ruyigi under the OFDA project, including the collection of trainings on the Psychosocial support (PSS) to the health centers identified in the project, as well as the organization of Psychosocial support sessions within the communities of Rutana, Cankuzo or Ruyigi.


  • Set up training for the health centers identified in the project;

  • Train local focal points on COVID-19 presentative measures;

  • Disseminate the COVID-19 key messages in health centers identified in the project;

  • Organize the community sessions on the PSS;

  • Support community discussions on COVID-19 and other topics such as GBV;

  • Support the referencing of protection cases identified in the project;

  • Identify of beneficiaries in the project;

  • Support beneficiaries in PSS matters;

  • Strengthen the capacities of health centers in identifying vulnerable cases and legal referral;

  • Work through different actors on the identification of beneficiaries;

  • Provide capacity building of staff under his supervision.


  • Have a university degree in psychology / social science or political science;

  • Have 2 years of experience in a similar position’;

  • Field experience in the field of protection, child protection, GBV or trafficking;

  • Experience in providing training;

  • Excellent skills in MS Word, Excel and PowerPoint;

  • Advanced command of French; fluency in English desirable;

  • A good understanding of humanitarian issues.

How to apply:

Should you wish to apply for this position, please go to If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process. All applicants must apply using our online application system, CVs received via email or standard post will not be considered.

In case you face challenges applying through the online system, please call HR department for support. The closing date for submission of applications (Updated and signed CV, motivation letter, certificates of service, and Certified Degrees) is September 24, 2020. No late applications will be accepted.

Important Note:

  • World Vision Burundi does neither use employment agencies nor does it charge money for recruitment, interviews or medical checks.

  • As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children.

  • Although all applications will be considered on their individual merit, suitably qualified women are especially encouraged to apply.

Program Support Director, WV Afghanistan

*Please submit your CV in English.


To provide strategic leadership to the Supply Chain Management (SCM), IT and Administrative Services functions and to ensure that these functions have strategies, systems and skills to support the operations of the WV Afghanistan (WVA) in a timely, technologically-sound, professional and cost-effective manner. Ensure policies, protocols and processes involving the above services are effectively developed, implemented, maintained, reviewed and updated.



  • Serve as a strategic partner to senior management by integrating of support functions in the organization’s overall mission and WVA operational strategy.

  • Lead the development, implementation and or review of strategies and systems for each department/unit to ensure they are aligned to set standards, responsive to internal and external customers and cost effective.

  • Work with functional lead to develop, implement and review the operating plans and budgets for the Division and support other Divisions and projects/programs to prepare their own budgets relating to SCM, IT and Administrative Services.


  • Provide line management to the functional leads of Supply Chain Management, Information Technology and Administrative Services.

  • Mentor, coach and develop the capacity of Functional Leaders under the Division into competent, accountable and high performance teams.


  • Review and evaluate the effectiveness of Support functions on annual basis.

  • Monitor support services to ensure optimum client service and satisfaction, including liaising with all functions outside support unit, for required support.

  • Coordinate with functional leads implementation of necessary changes.

  • Take appropriate action to address internal and external audit results and recommendations as they relate to the Support Functions.

  • In cooperation with all other functional directors make sure necessary policies and procedures are in place and monitoring system is in place.

  • Monitor and supervise all aspects of program support to ensure compliance with strategy, organization rules, regulations, policies, and standards of accountability, ethics and integrity and achievement of results.

  • Constantly monitor and analyses the operating environment to identify potential risks and take action/refer critical issues for intervention to ensure delivery of results.

  • Closely liaise with the Zonal Managers in order to troubleshoot any issues that might cause interruption in the support services management.


  • Master’s Degree in Business administration, Supply Chain/ Logistics Management, Project Management or Finance and/ or any professional / postgraduate qualification in the relevant field .

  • Substantial knowledge of country legislative framework at all levels.

  • Ability to form and maintain solid relationships with wide range of different stakeholders, partners, co-workers.

  • Evidence of high level written and spoken English language abilities.

  • Computer literate in Microsoft Office applications, Lotus Notes or similar database, email and internet programs. Experience using computers for a variety of tasks.

  • Minimum of 3 years of experience s in middle or senior management in World Vision or comparable organization.

  • Experience in Leadership role within the core strategic team.

  • Demonstrated ability in financial management skills.

Preferred Skills, Knowledge and Experience:

  • Good interpersonal, organizational and time management skills. Able to manage multiple tasks and meet deadlines.

  • Ability to maintain performance expectations in a continues changing environments.

  • Excellent written and verbal communication and relational skills, especially in a cross-cultural environment, and ability to analyze and solve problems, persuade, network and negotiate.

  • Ability to solve complex problems and to exercise independent judgment.

  • Active listening.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Operations Analyst, Technical Services Organisation

*Preferred position location: Nairobi, Kenya or Manila, Philippines. Other position locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


This position is responsible to ensure that all business processes of Technical Services Organisation (TSO) are carried out smoothly and efficiently so that technical specialists are deployed effectively on timely basis for various service requests from the clients. The position monitors and reports on all TSO performance metrics.

Also, this position maintains Global Technical Resource Network (GTRN) based on the SLA with GTRN stakeholders. Also ensuring all GTRN requests come to a completion whether redirected or fulfilled reporting to wider TSO team. The analyst works with TSO assistant in meeting objectives.


Monitor Service Requests:

  • Monitor service request lifecycle.

  • Perform a review of submitted service request form for completeness.

Engagement with Clients on behalf of TSO:

  • Monitor platform for issues escalated by client.

  • Track and report on service feedback forms.

  • Respond to inquiries about service request process.

  • Ensure follow up is complete to client satisfaction from feedback forms.

Manage Performance Metrics and TSO Dashboard:

  • Calculate TSO performance metrics.

  • Prepare reports as requested by TSO leadership.

  • TSO Tech Specialists availability.

Continuous Improvement:

  • Monitor the relevancy and efficiency of TSO business processes and develop ways for continuous improvement of TSO as a professional services organisation.

GTRN Tasks:

  • Focus on outcomes – activity to indicate purpose to meet objectives (outcomes) and less discreet task list.

  • Monitoring and responding GTRN admin emails.

  • Manage GTRN Requests to complete.

  • Manage Applications to validation outcome.

  • Monitoring and Updating the E-campus assessment results on SMEs GTRN profiles and HEAT – any profile interface data.

  • disabling GTRN accounts of SMEs with incomplete applications on our people list of SMEs who have left WV.

  • Improve the GTRN user experience- wvcentral page – what?

  • Availability and rate of GTRN SMEs.


  • Bachelors degree in business administration or a related field.

  • Strong IT skills including database management.

  • Analytical skills.

Preferred Skills, Knowledge and Experience:

  • Business process improvement.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Project Manager/Team Leader, South Sudan

*Please submit your CV in English.


The Project Manager will provide overall leadership in the implementation of the R-LIFE project in Upper Nile through an integrated approach with Protection, Food Security and Livelihoods, Water, Sanitation & Hygiene (WASH) and Health services. This position will provide leadership that entails planning, supporting and management of the project so that activities and outputs remain on track and contribute to its main goal of alleviating suffering among disaster affected and vulnerable communities in Upper Nile by improving access to humanitarian assistance.


  • Providing strategic leadership and day-to-day management to the integrated portfolio by coordinating with program, finance and administration, logistics and supply chain staff to ensure operational systems are in place to support field activities, ensuring appropriate structures, internal and external standards, staffing, resources and policies as well as all grant requirements are adhered to.

  • In conjunction with Finance Manager, ensure grant/project compliance whereby project expenditures are reasonable, allocable, prudent and spent in accordance with donor rules and regulations to ensure compliance with external audit, ensuring high standards of stewardship and accountability for all resources.

  • Oversee supply and equipment procurement, acquisition, disposition, and management in compliance with WV internal and donor requirements.

  • Develop and maintain an adequate human resource plan consistent with World Vision policies, donor requirements and local laws and ensure proper technical and operational capacity of staff to manage and implement project initiatives.

  • Maintain effective project quality assurance mechanisms, including monitoring system for tracking of project progress against indicators, activities and key project milestones, reporting, evaluation, and communication systems, including establishment of standard tools and systems for documentation and information sharing of project progress.

  • Supporting the development of proposals to meet needs identified at Area and Community Levels that are aligned with the WV South Sudan Response plan.

  • Ensure continuous coordination with stakeholders and communities (e.g. NGOs, UN agencies, government, partners, and donors).

  • Establish good and trustworthy relationships with different stakeholders (partners, donors, etc.)

  • Attend coordination meetings, sector meetings, partner meetings.


  • An advanced degree in Civil /WASH Engineering, Sanitation engineering or its equivalence, coupled with related field experiences in project management, and grant management is desirable.

  • Holder of the USAID Gateway to Grants (G2G) an added advantage.

  • Security training such as Hostile Environment Awareness Training (HEAT) by a reputable agency.

  • At least five years of professional experience in program management and administration, financial management, and tracking project performance and costs implementing or managing programs involving assessments, design, planning, implementation, budgeting, reporting, and evaluation and monitoring.

  • Technical expertise in managing an integrated project with Food Security and Livelihoods, Protection, Water, Sanitation & Hygiene (WASH) and Health services.

  • Report writing skills and Support Office/Donor engagement skills are a must.

  • A high level of diplomacy and networking skills is required.

  • Ability to travel across the country regularly for training, assessment, regular monitoring and evaluation.

  • Experience adhering to the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standards (Humanitarian Charter and Participation Standard), donor requirements and WV Humanitarian Accountability Framework.

  • Experience and skills in partnership building, especially with the donors, private sector, NGO and local community organizations.

  • Ability to work in high tension and high security risk situations and be able to adapt to rapidly changing contexts.

  • Working experience in fragile contexts is strongly desirable.

  • Excellent English communication skills (both oral and written).


  • At least 5 years experience in Health and WASH project management (design, planning, implementation, budgeting, reporting, monitoring and evaluation).

  • Knowledge of Arabic is an added advantage.

  • Partnering skills to negotiate, co-create, coordinate and implement together with other partners.

Work Environmenment/Travel:

  • Field-based position, requiring an ability to maintain performance expectations in psychologically stressful environments and physical hardship conditions with limited resources.

  • Travel: 30% domestic/international travels is required.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.

Director, Learning & Development

*Preferred Location: London, U.K.; Open to other locations within a jurisdiction (country or U.S. State) where WVI is registered to operate.


This role will develop, manage and drive a global Leadership & Development (L&D) strategy to strengthen people and organisational capabilities and performance. It will create a future-focused and effective global learning eco-system, which inspires and enables impactful development experiences and shifts in learning mindsets and behaviours.

The role will deliver a world-class L&D service which provides thought-leadership and cutting-edge learning tools and solutions. It will partner with and influence leaders to optimize L&D resources and integrate L&D into organisational practices to attract talent and build and sustain a skilled, vibrant and agile workforce.


  • Develop, manage and drive a global L&D strategy with appropriate and sustainable governance mechanisms, deliberate and systematic capability building and impact measurement, all achieved in partnership with key business and L&D leaders across WV.

  • Lead the growth and performance of a centralised L&D function (with formal and matrix relationships) to provide thought-leadership and a range of products and services to ensure consistent high-quality global learning solutions which meet development needs and nurture a culture of learning and performance.

  • Partner with and influence business leaders and other P&C stakeholders to ensure effective integration of L&D into key organisational practices, including data measurement and analytics, to optimize L&D impact and build an evidence base.

  • Lead or facilitate partnerships and opportunities to collaborate with external stakeholders to contribute to wider-industry better practices and to leverage learning and resources to strengthen WV L&D and promote a culture of continuous improvement and innovation.



  • 8-10 years of professional expertise backed up substantial experience in L&D (Training & Development), ideally in a regional or international role and within the Development and Humanitarian Assistance industry.

  • Deep understanding of L&D and capacity building practices, challenges, trends and better-practices within the Development and Humanitarian Assistance industry and in the wider L&D industry.

  • Strong instructional design, coaching, facilitation and training skills with evidence of effective application across international contexts and culture.

  • Experience in leading a learning and development function and in designing and implementing key learning and development initiatives for improved staff capacity, across a global organisation.

  • Experience in successfully designing and implementing strategies, initiatives, projects in complex settings and involving diverse stakeholders.

  • Sound understanding of contemporary practice in the specialist field of learning and development and experience in successfully implementing learning strategies in complex settings.

  • Expertise in specific areas of Learning & Development practice, in particular utilizing a competency based approach to staff skill building. (eg must demonstrate personal expertise in several of the following: learning strategy, needs analysis, programme design, curriculum design, instructional design, learning evaluation, e-learning, facilitation, competency design, competency assessment).

  • Master or Bachelor Degree in one or more of the following; Education/Professional Education and Training; HR/Human Resource Development; Organizational Development.


  • Experience working in the Development and Humanitarian Assistance industry, including experience in field-settings.

  • Focus on ministry outcomes (not only on learning design and delivery).

  • Consulting skills, client relationship skills, customer service orientation and ministry mindset.

  • Bias for action and capacity to deliver efficiently and effectively. Capability in project managing multiple strategies across a complex organization and across multiple geographies.

Work Environment:

  • The position may require the ability and willingness to travel domestically and internationally up to 30% of the time.