Construire des solutions innovantes

Nos équipes de technologie et d’innovation cherchent à enrichir et à transformer la vie des enfants les plus vulnérables du monde en soutenant le partenariat World Vision avec des solutions intégrées d’information, de communication et de technologie dans le monde entier. Votre vision, notre vision?

IT Security Advisor

*Preferred location: Manila, Philippines; Romania or Ghana where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Incumbents working in an IT Security Advisor role are responsible for developing and managing security across multiple IT functional areas (e.g., data, systems, network and/or Web) across the enterprise, develop and manage enterprise security services, and develop security solutions for complex assignments to ensure the company’s infrastructure and information assets are protected. They work on multiple projects as a team lead.

Individuals within the IT Security job family plan, execute, and manage multi-faceted projects related to compliance management, risk assessment and mitigation, control assurance, business continuity and disaster recovery, and user awareness. They are focused on developing and driving security strategies, policies/standards, ensuring the effectiveness of solutions, and providing security-focused consultative services to the organization.

Individuals develop, execute and manage data, system, network and internet security strategies and solutions within a business area and across the enterprise. They develop security policies and procedures such as user log-on and authentication rules, security breach escalation procedures, security auditing procedures and use of firewalls and encryption routines. To guide enforcement of security policies and procedures, they administer and monitor data security profiles on all platforms by reviewing security violation reports and investigating security exceptions. They update, maintain and document security controls and provide direct support to the business and internal IT groups. IT Security

professionals evaluate and recommend security products, services and/or procedures. They also communicate and educate IT and the business about security policies and industry standards, and provide solutions for enterprise/business security issues.

IT Security professionals require strong technical, analytical, communication and consulting skills with knowledge of IT Security and related technologies. Security certifications (i.e., Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manage (CISM), Global Information Assurance Certification (GIAC) and/or other certifications) may be required.

KEY RESPONSIBILITIES:

Strategy:

  • Provides strategic and tactical direction and consultation on security and IT compliance.

Policies, Procedures & Standards:

  • Maintains an up-to-date understanding of industry best practices.

  • Develops, enhances and implements of enterprise-wide security policies, procedures and standards.

  • Monitors the legal and regulatory environment for developments.

  • Recommends required changes to IT policies and procedures.

  • Supports service-level agreements (SLAs) to ensure that security controls are managed and maintained.

  • Monitors compliance with security policies, standards, guidelines and procedures.

  • Ensures security compliance with legal and regulatory standards.

Business Requirements:

  • Engages directly with the business to gather a full understanding of project scope and business requirements.

  • Works with customers to identify security requirements using methods that may include risk and business impact assessments.

  • Consults with other business and technical staff on potential business impacts of proposed changes to the security environment.

  • Provides security-related guidance on business processes.

Security Solutions:

  • Works closely with IT and development teams to design secure infrastructure solutions and applications, facilitating the implementation of protective and mitigating controls.

Operations Solutions:

  • Defines security configuration and operations standards for security systems and applications, including policy assessment and compliance tools, network security appliances, and host-based security systems.

  • Defines and validates baseline security configurations for operating systems, applications, networking and telecommunications equipment.

Risk Assessments:

  • Works directly with the customers and other internal departments and organizations to facilitate IT risk analysis and risk management processes and to identify acceptable levels of residual risk.

  • Conducts business impact analysis to ensure resources are adequately protected with proper security measures.

  • Assesses potential items of risk and opportunities of vulnerability in the network and on information technology infrastructure and applications.

  • Reviews risk assessments, analyzes the effectiveness of IT control activities, and reports on them with actionable recommendations.

  • Monitors risk mitigation and coordinates policy and controls to ensure that other managers are taking effective remediation steps.

  • Manages the oversight of technical risks assessments, such as vulnerability scanning and penetration testing.

Information/Data Security:

  • Defines, identifies and classifies information assets.

  • Assesses threats and vulnerabilities regarding information assets and recommends the appropriate information security controls and measures.

  • Develops and manages security measures for information systems to prevent security breaches.

  • Manages project documentation (compliance documentation, security plans, risk assessment, corrective action plans, etc.).

  • Consults with clients on the data classification of their resources.

Security Audits:

  • Performs security audits.

  • Participates in security investigations and compliance reviews as requested by external auditors.

  • Conducts and reports on internal investigations of possible security violations.

  • Consults with clients on security violations.

Security Support:

  • Provides security support to ensure that security issues are addressed throughout the project life cycle.

  • Provides responsive support for problems found during normal working hours as well as outside normal working hours.

  • Leads and responds to security incidents and investigations and targets reviews of suspect areas.

  • Consults on teams to resolve issues that are uncovered by various internal and 3rd party monitoring tools.

Business Continuity/Disaster Recovery:

  • Coordinates the administration and logistical procedures for disaster recovery testing, and integration of all enterprise “critical” systems.

  • Identifies and coordinates resolution of recovery issues.

  • Ensures recovery drills are performed and analyzes performance.

Security Performance Management:

  • Analyzes reports and makes recommendations for improvements.

Communications/Consulting:

  • Serves in an advisory role in application development projects to assess security requirements and controls and ensures that security controls are implemented as planned.

  • Collaborates on critical IT projects to ensure that security issues are addressed throughout the project life cycle.

  • Informs stakeholders about compliance and security-related issues and activities affecting the assigned area or project.

  • Interfaces with business and IT leaders communicating security issues and responding to requests for assistance and information.

  • Reports to management concerning residual risk, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.

Vendor Management:

  • Works with third party vendors during problem resolutions.

  • Interfaces with third party vendors to evaluate new security products or as part of a security assessment process.

Research/Evaluation:

  • Leads and reviews application security risk assessments for new or updated internal or third party applications.

  • Maintains contact with vendors regarding security system updates and technical support of security products.

Training:

  • Develops security awareness and compliance training programs.

  • Provides communication and training as needed.

  • Provides security briefings to advise on critical issues that may affect client.

  • Conducts knowledge transfer training sessions to security operations team upon technology implementation.

Coaching/Mentoring:

  • Provides ongoing knowledge transfer to team members and clients on security products and standards.

  • Mentors less-experienced team members.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor's Degree in Computer Science, Information Systems or other related field, or equivalent work experience.

  • Requires in-depth knowledge of security issues, techniques and implications across all existing computer platforms.

  • A high proficiency level in specific job related skills is required.

  • Typically requires 5 - 7 years of combined IT and security work experience with a broad range of exposure to data protection and privacy, PCI-DSS compliance, risk management, incident management, and cybersecurity.

  • Experience designing and implementing security solutions.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Requires Security Certification (i.e., Certified Information Systems Security Professional (CISSP).

  • Effective in written and verbal communication in English (desired).

  • Effective in writte and verbal communication in Spanish (preferred).

Preferred Skills, Knowledge and Experience:

  • CISSP certification.

  • PCI-ISA certification.

  • IAPP-CIPT certification.

  • (Other Information Security certifications will be considered).

  • Vendor Management experience.

  • Project Management experience.

  • Risk Management experience.

  • Incident Management experience.

  • Cybersecurity experience.

  • Privacy Program Management experience.

  • PCI Compliance experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Regional IT Director, Asia Pacific

*Preferred locations: Manila, Philippines; Kuala Lumpur, Malaysia; Bangkok, Thailand and Singapore. Other locations to be determined by home country of successful candidate within the Asia Pacific Region where WVI is registered to

operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Regional IT Director is responsible for providing IT leadership in the region, managing and maintaining global IT processes and standards in the region. This position manages multiple IT processes and is accountable for IT services in the region.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy that is aligned with the global IT strategic plan so as to enable the regional business strategy. They provide input to the development of global IT standards, technology architecture, technology evaluation and transfer. They manage small to large teams of IT staff in the region who are responsible for delivering and supporting IT solutions for the business and customers. They provide technical and business leadership to IT team in the region as well as to the business.

The Regional IT Director is also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and providing input into the development of an IT governance framework that defines the working relationships and sharing of IT components among

various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of organization’s business needs, processes and functions. They also need a solid know ledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this role must have excellent communication skills and the ability to influence others.

The Regional IT Director has a matrix reporting to the Senior Director of Operations (SDO) for the region.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Develops the tactical components and strategies to achieve goals at an enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Articulates change.

  • Is active and visible throughout the change process.

  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change.

  • Identifies and removes obstacles to change.

Governance:

  • Leads or participates in a customer advisory board to manage IT services demand.

  • Communicates client’s needs and priorities and provides feedback on pricing and investment.

Architecture:

  • Provides input to technology planning within multiple functional areas.

  • Implements solutions consistent with current and future architecture.

Process Improvements:

  • Manages the improvement processes that impact customer satisfaction and relationships.

  • Owns the designated processes and is accountable for ensuring that established processes are followed.

Finance:

  • Owns and manages the Regional IT budget.

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Directs the development, implementation and support of technology solutions required to increase business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s or Master’s Degree in Computer Science, Electrical & Electronics Engineering, Information Systems, Business Administration, or other related field. Or equivalent work experience.

  • Requires leadership, business knowledge, negotiation skills and experience/in-depth knowledge of IT infrastructure operations and/or software implementation and support across multiple countries.

  • Requires demonstrated ability to launch and deliver one or more IT project(s) across multiple countries on time and within budget.

  • Typically has 10 to 15 years of IT and business/industry work experience, with knowledge of one process/service.

  • Requires experience in managing teams and building relationships with people at a variety of levels.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Industry certifications from Microsoft, Cisco, ITIL, ISACA, PMI, etc.

  • An IT professional with expertise and experience in managing IT Operations end-to-end and across multiple countries in the Asia & Pacific Region.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Senior Manager, IT Enterprise Mobility

*Preferred locations: Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS AND ABILITIES:

  • BS/MS degree in Computer Science, Engineering or a related subject.

  • Proven working experience in service delivery of mobility products (IBM BigFix, IBM MaaS360, QRadar and McAfee EPO).

  • Solid cloud experience, preferably in AWS.

  • Experience with virtualization and containerization (e.g., VMware, Virtual Box).

  • Experience with monitoring systems.

  • Experience with automation software (e.g., Puppet, cfengine, Chef).

  • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python).

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Requires experience in supervising and building relationships with people at a variety of levels.

  • A minimum of 10-year experience managing leaders and staff, including the hiring, retaining top talent, coaching, and performance appraisal work across technology teams.

Preferred Skills, Knowledge and Experience:

  • IBM BigFix

  • IBM MaaS360

  • IBM QRadar

  • McAfee EPO

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

Senior Business Intelligence Analyst/Developer

PURPOSE OF POSITION:

The position will direct, organizes and leads Business Intelligence (BI) projects in the designing, developing and implementation of the solutions. It will work on a highly complex, cross-functional and enterprise IT group. It will also provide subject matter expertise for key BI core functions. Engage with the business SMES and contribute to artefacts of data architecture, data profiling, data curation, analysis design processes.

Overseeing the implementation of the Data Warehouse and maintenance of those solutions. Lead in development of strategy for integration and migration of data to data warehouse.

Provide support in creating and developing data request queries and reports through visualization.

MAJOR RESPONSIBILITIES:

Project/Work Planning:

  • Lead workstream planning process from inception, technical design, development, testing and delivery of BI solutions.

  • Participate in project management estimation process.

  • Assists in planning, implementation of data identification.

  • Analyze functional business processes and requirement.

  • Manages and plans for BI services.

Business Requirements:

  • Work with business partners to develop and analyze business intelligence needs.

  • Provides input to business requirements and functional specifications for the design and implementation of solution.

  • Interprets business requirements and determines optimum BI solutions to meet needs.

  • Interfaces with business partners to identify and provides input to new technology opportunities that will have an impact on the enterprise wide BI systems.

  • Leads interviews with end users to determine the requirements for data, reports, analyses, training, data quality and performance.

Design/Develop:

  • May work with Architects to design and develop BI applications/solutions.

  • Analyzes and tests new releases/versions of BI applications/solutions in order to determine rollout schedule, technical compatibility and identify and resolve integration issues.

  • Analyzes, designs, and develops query parameters, layout, filters, and analytics for business solutions.

  • Enhances the performance of business intelligence tools by defining data profiling, data to filter and index that adds value to the user.

  • Designs and develops and optimizes enterprise wide information “views” and custom reports.

  • Provides technical direction for the development of reports keeping usability, security and data integrity.

Testing:

  • May lead or provide technical direction for the planning, designing, and execution of testing efforts.

  • Develops, executes and documents test plans.

  • Reviews test plans and monitors testing process to ensure that business results are tested.

  • Provides support to test streams.

  • Resolves issues based on test results.

Support:

  • Provides adhoc, warranty, and post implementation phase support.

  • Troubleshoots solution outputs.

  • Recommends improvements of BI applications.

  • Optimizes BI applications or performs report and query tuning to improve performance.

  • Supports and helps manage external resources, such as service providers and vendor field support.

Info Quality Assurance:

  • Provides input to the development of information quality metrics.

  • Creates data quality tickets, as needed.

Research/Evaluation:

  • Researches tools, frameworks and mechanisms for data analytics.

  • Interfaces with vendors to keep abreast of new technologies, pricing and customer applicability.

  • Participates in vendor evaluations.

Policies, Standards, Procedures:

  • Adheres to current standards.

  • Provides input to policies, standards, and procedure for the form, structure and attributes of the BI tools and systems.

Training:

  • Designs and delivers end-user training and training materials.

  • Trains users to transform data into action-oriented information and to use that information correctly.

Coaching/Mentoring:

  • Provides guidance, training, and problem solving assistance to other team members.

  • Mentors less-experienced individuals.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelors’ degree in Programming/Systems or Computer Science or other related field. Or specialized training/certification. Or equivalent work experience.

  • Experience in developing Data warehouse/Data Lake.

  • Experience in data analysis and data mining.

  • 5-7 years of related technical experience in designing and developing business intelligence tools and systems.

  • Knowledge of one or more business/functional areas.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Has the ability to manage and lead the team.

  • Specialized Training or BI certification.

Preferred Skills, Knowledge and Experience:

  • SQL

  • Strong technical knowledge in SQL Server BI suite (SSIS, SSAS, SSRS). Preferably in Azure environment.

  • Microsoft Power BI, Tabular, power apps and/or any other visualization tools.

  • Development skills with Azure Data Lake, SQL Data Warehouse.

  • Any experience in Data Science (Machine Learning) programming using R or Python.

  • Experience in Data modelling, Database design, normalization techniques using Database diagrams, Erwin, and other Data modeling tools.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.