Humanitarian & Emergency Affairs 

Founded 65 years ago and now working in over 90 countries, World Vision implements disaster preparedness programmes and helps build resilient communities. Our Humanitarian and Emergency Affairs team acts to save lives and alleviate suffering of disaster-affected people by implementing sustainable programmes focused on meeting immediate and long-term needs.

Humanitarian Accountability Advisor

*Preferred position: UK - Home based. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.


The Humanitarian Accountability Advisor is a specialist with humanitarian field experience in accountability to communities. The jobholder will provide strategic guidance for humanitarian accountability at a global level, and direct field support to access resources and improve WV’s accountability to beneficiaries and donors. The job holder will deploy to emergencies to help set up or manage field level accountability functions in emergency responses. In addition the advisor will support responses remotely. There will be a significant external facing component to this position. The jobholder will ensure that WV actively engages in the CDAC network, and fosters inter-agency collaboration at the field level.


  • During Cat Ill and strategic Cat II emergencies lead the humanitarian accountability function by setting up or strengthening existing humanitarian accountability work at field level through an appropriate combination of short-term deployments and distance support.

  • Provide global leadership to increase the relationship with the CDAC network, and seek out opportunities to collaborate with network partners.

  • Work closely with GC-HEA and Global Accountability staff to strengthen World Vision's work in accountability.

  • Carry out additional responsibilities and projects as assigned, including administrative and planning functions.


  • Has a degree or equivalent in social sciences or related field

  • Detailed knowledge of the content and application of key international standards relating to emergency work and humanitarian accountability.

  • Must have in-depth knowledge of emergency program administration and program response (including DME).

  • Must be prepared to travel 30% of the time including up to two deployments of up to 6 weeks at short notice.

  • At least five years mid/senior level experience on work in the development/humanitarian sector with field application/experience; at least three years focused to enhance quality and accountability in emergency situations.

  • Extensive hands on field experience including implementation of projects and programs.

  • Demonstrated experience working across a complex and large organization to achieve work objectives.

  • Experience dealing with international donors, accessing funding and fulfilling their requirements.

  • Excellent communication skills including facilitation, training and influencing.

Preferred Skills, Knowledge and Experience:

  • Excellent knowledge of WV, how it responds in an emergency and where the key points of influence lie.

  • Proven ability to develop learning/ case study materials and develop simple practical tools for field application.

  • Strong cross cultural communication skills and high levels of cultural sensitivity.

  • Ability to strategically plan the development and growth of accountability in an NO or Region.

  • Excellent networking and influencing skills.

  • Experience promoting, establishing and implementing at least two major new initiatives in a large Global NGO.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally 30% of the time.

WVV HEA and DRR Specialist


World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam – Danang, DakNong) and South (Quang Ngai, Binh Thuan, Ho Chi Minh). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP has been changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

The HEA and DRR Specialistdirectly reports to HEA and DRR Manager within the Programme Quality and Resource Development Department (PQRD). The PQRD department consists of a Program Effectiveness Unit, Grant Acquisition and Management (GAM) Unit, A Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.


To support WV Vietnam in preparing for and responding to natural disasters, and to all complex humanitarian emergencies in Vietnam and networking with other organizations involved in DRR and emergencies.

To assist HEA and DRR Manager in providing immediate relief and support to communities throughout Vietnam in response to both natural and man-made disasters, and assisting communities to mitigate against such disasters.


  1. Emergency Responses(When emergency response is required)

  • Monitor the potential disaster situations through regular communication with the Government and Local Counterparts;

  • Conduct Relief/Joint Assessments following disaster situations, and report the findings in a timely manner;

  • Determine an appropriate response to a disaster by working with WVV management

  1. Technical Guidance( Time spent: 30%)

  • Provide technical guidance on annual planning so that DRR "best practices, lessons learned etc." is integrated into technically sound business plans and services are coordinated.

  • Standardize Technical Guidelines/Training Materials for the implementation of the DRR Project models.

  • Standardize DME tools for baseline, monitoring and evaluation of DRR activities in working with Program Effectiveness team.

  • Promote and support the integration of CBDRR in all ADPs/APs

  • Support building capacity embedded to other related departments/units/staff under the light of WVI’s DM Standards, Emergency Management System (EMS) and other related humanitarian standards

  1. Technical Quality Assurance( Time spent: 50%)

  • Participate in annual M&E activities as scheduled by PEU.

  • Conduct monitoring support visits to APs implementing DRR projects/activities and provide in the field technical consultation as requested, to ensure quality of activities implemented.

  • Promote action learning across World Vision Vietnam through regular meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

  • Identify and document best practices and good DRR models for purpose of advocacy and replication

  1. Cross Cutting Themes( Time spent: 10%)

  • Standardize Gender/Disability/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

  • Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/Faith and Developmentmainstreaming are clearly understood, followed and best practices are replicated by AP staff.

  • Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability/Faith and Development.

  1. Resource Acquisition( Time spent: 10%)

  • Support HEA and DRR Manager in developing Grant/PNS Concept Notes and Proposals for HEA/DRR.

  • Provide technical support for design, implementation and evaluation of DRR Grant or PNS projects.


  1. Education:

  • Bachelor degree in the relevant field

  • Relevant Master degree is an advance

  1. Knowledge & Skills:

  • Strong relevant technical expertise

  • Good knowledge of Humanitarian Industry (Principles, Standards [International Humanitarian Law, Sphere, Core Humanitarian Standard…], Architecture…)

  • High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Good proposal writing skills.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Reasonable understanding about GoV’s DRM systems is an additional asset

  1. Experience:

  • Three years’ relevant experience in DRR technical area. Experience in programme quality support and staff training/coaching is preferred.

  • Experience in working with INGOs

  • Experience in advocacy.

  • Experience in Resource acquisition

  1. Work environment:

  • Minimum supervision;

  • Relate with people across a wide social range (i.e. project participants, Government partners and WV staff).