Developing People and Culture

The mission of our Human Resource and Staff Development teams are to support World Vision's total operation in meeting our goals for children and communities through our most valuable assets – our people. Is your vision our vision?   

Human Resources Business Partner

PROPÓSITO DEL PUESTO

Proveer guía para el desempeño diario al Personal de World Vision Nicaragua a través de la asesoría, desarrollo de carrera, consejo y acciones disciplinarias. En esa capacidad el Coordinador de G&C (HRBP) atiende y resuelve asuntos de relaciones con el Personal complejos.

PRINCIPALES RESPONSABILIDADES

Gerenciamiento de personal

  1. Ejecutar los planes y proveer un eficiente nivel de servicios para atraer y contratar personal competente y motivado para la organización.

  2. Asegurar la adecuada delegación y monitoreo de responsabilidades y tareas en su departamento, para brindar los servicios y resultados acordados por el área.

  3. Asesorar para la adecuada toma de decisiones relacionadas con el personal.

  4. Dirigir al Personal bajo un liderazgo basado en el modelo Cristo-Céntrico y velar por el desarrollo espiritual de sus colaboradores.

  5. Comunicarse la Gerencia de G&C cuando corresponda para la toma de decisión en temas relacionados con el personal de la ON- Ejecutar las acciones aprobadas por la Gerencia de G&C.

Gestionar las iniciativas y proyectos globales y/o regionales de Gente & Cultura para su implementación a nivel local, indicadas por la Gerencia de G&C

Gestión de Talento y Desempeño

Gestionar la formulación de políticas, proyectos, planes y programas relativos a los procesos de Gestión del Talento (Capacitación, Gestión del Desempeño, Desarrollo de Carrera Funcional, Sucesión) alineados a las políticas de Gente & Cultura de la Confraternidad y a las leyes laborales del país.

Socializa con los diferentes niveles de la Oficina Nacional los planes y herramientas de Gestión de Talento para la identificación personal clave/con potencial y la evaluación de competencias.

Alimenta las bases de datos relacionadas con Pool de Talento, Gestión del Desempeño, desarrollo de competencias y cualquier otro relacionado con el talento de la ON.

Monitorear y reportar los avances y resultados de cada uno de los procesos de desempeño para que la alta dirección tome medidas correctivas cuando corresponde

Asegurar que la ON cuenta con planes de desarrollo que respondan a las necesidades identificadas en la Gestión del Desempeño

Asesorar a los equipos en los temas o incidentes originados en los procesos de desempeño.

Desarrollo Organizacional y Cultura

Ejecutar los Planes de Gestión del Cambio para el manejo adecuado de las transiciones y cambios de procesos de la organización.

Asegurar que Supervisores y Gerentes de área conocen las herramientas de cambio y las aplican adecuadamente.

Ejecutar planes y herramientas para la implementación de programas de Bienestar del Personal (Staff Care)

Promover mecanismos de comunicación interna apropiados en coordinación con Comunicaciones para facilitar el proceso de cambio organizacional.

Compensación & Beneficios

Ejecutar, gestionar y asegurar los planes establecidos para Compensaciones y Beneficios. En alineamiento con la filosofía de WVI velando por la equidad interna y la competitividad externa.

Implementación de los procesos de Total Rewards de la Confraternidad - Estudios de Mercado - Descripciones actualizadas en Formato HAY - Valoración de Puestos - Propuestas de Escala

Asesoraría permanente a Direcciones y Gerencias en el tema de Administración de salarios y beneficios.

Asegurar el adecuado manejo de beneficios y consultas del personal relacionadas con sus salarios y beneficios

Asesora al personal y liderazgo en el diseño o actualización de las descripciones de cargo de la Oficina Nacional y Clúster con base en la metodología HAY.

Manejo de Relaciones con Empleados

Asegurar el manejo de las políticas y procedimientos de personal establecidas por la Legislación Local, la Confraternidad y la Oficina Nacional

Atender y Asesorar los conflictos, problemas e incidentes originados en la Oficina Nacional, bajo los protocolos que la legislación local- la Confraternidad y la ON han establecido - Escalar estos a su nivel superior cuando corresponda.

Comunicar y socializar con todo el personal de la Oficina las normativas Nacionales e Institucionales relacionadas con el personal.

Asegurar el adecuado y oportuno reportaje de incidentes del personal en los canales establecidos por WVI tales como Ethics Points o IIM asi como cualquier otro que se establezca.

Implementar las Encuestas de Clima Laboral y Compromiso del Personal de la Confraternidad

Velar por que todas las áreas de la ON cuenten con planes de acción para la mejora del ambiente

Ejecutar las acciones bajo su responsabilidad correspondiente iniciativas de Clima Laboral y Cultura Organizacional.

Comunicar los resultados de Satisfacción y Compromiso (Our Voice) al personal y asegurar que se establezcan planes para mejorar estos indicadores

Reclutamiento & Selección.

Asegurar la vinculación de personas competentes a la organización, cuya identidad y compromiso responden al desarrollo del Ministerio que orienta los propósitos de Visión Mundial.

Velar que supervisores y personal completen la información necesaria en Our People para solicitar personal, aplicar a vacantes y realizar el seguimiento de procesos de reclutamiento.

Asegurar procesos que la organización realiza adecuados procesos de selección de personal.

Apoyar espacios de enriquecimiento espiritual para el fortalecimiento de la identidad cristiana de los colaboradores.

Otras Responsabilidades

Coordinación de área y procesos de Compromiso Cristiano

Asegurar cumplimiento de seguridad y salud ocupacional de la organización, asesora y coordinar con la unidad de Seguridad Corporativa y la Comisión Nacional de Salud y Seguridad Laboral, lo concerniente a las acciones para promover la Salud y Seguridad de los colaboradores.

Participar en actividades y reuniones organizacionales.

Participar de comisiones de trabajo al interno de la Gerencia de Gente y Cultura para la planificación estratégica y diseño de programas especiales.

CONOCIMIENTOS, DESTREZAS Y HABILIDADES

Educación

Graduado Universitario en Ciencias Económicas, Administración o Psicología. O carrera equivalente.

Conocimientos y habilidades

Conocimientos de los principios y últimas tendencias de Gestión Humana.

Gestión de personas

Habilidades y conocimientos informáticos de Microsoft Office.

Amplio conocimiento legislación laboral local.

Nivel avanzado de inglés hablado y escrito.

Disponibilidad para viajar dentro del país e internacionalmente.

Experiencia

5 años de experiencia en la coordinación y liderazgo de procesos de Recursos Humanos

People and Culture (HR) Manager

PEOPLE AND CULTURE (HR) MANAGER

No Offre: WV/DRC/EZO/ 048/FY21

REPUBLICATION

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide

humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maindombe.

World Vision recrute UN (01) People and Culture Manager (Manager des Ressources Humaines) basé(e) à Goma en République Démocratique du Congo.

BUT DU POSTE :

Fournir un soutien technique dans les fonctions des ressources humaines, le développement organisationnel et maintenir de saines relations employés / employeurs au sein de la région d'affectation de Vision Mondiale RDC.

RESPONSABILITES GENERALES

  1. Faciliter et coordonner le processus de recrutement et de sélection conformément aux règles et procédures de Vision Mondiale dans la région.

  2. Coordonner une orientation et une introduction efficaces pour le personnel nouvellement recruté et ancien (contrôles de police, examen médical, culture organisationnelle, etc.)

  3. Fournir un soutien technique dans la préparation de la stratégie régionale, du plan opérationnel annuel et du budget

  4. Vérifiez régulièrement les dossiers du personnel pour s’assurer que les éléments suivants sont bien enregistrés: registres de congés, fiches de personnel, fichiers personnels, rapports statistiques mensuels, effectifs, rotation du personnel, absentéisme, congé de maladie, etc.

  5. S’assurer que chaque membre du personnel a une description de poste approuvée dans son dossier. S'assurer que l'accord de performance du personnel et l'évaluation des performances sont effectués en temps opportun.

  6. Assurer le suivi des avantages salariaux du personnel et du paiement des avantages sociaux dans la région. Organisez des entretiens de sortie pour le personnel qui démissionne et informez la direction hiérarchique du résultat de l'entretien de sortie.

Qualifications: Education/Connaissances/Aptitudes techniques et Expérience

Diplôme en ressources humaines, en administration publique, en droit ou dans un domaine connexe.

Master en ressources humaines, administration publique, droit, MBA, ou lié au domaine

  1. ans en Ressources Humaines,

  • Capacité démontrée en supervision

  • Expérience en gestion des personnes

  • Connaissance des lois du travail ,

  • Bonnes capacités de planification et d'organisation,

  • Tact et diplomatie face aux besoins du personnel en matière d'environnement de travail ;

  • Capacité à maintenir des relations de travail efficaces avec tous les niveaux de personnel et le public

Attitudes et comportement

World Vision est une ONG dont le travail est centres sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Environnement/Conditions de Travail:

Envoyer votre dossier de candidature (lettre de motivationportant mention du numéro de l’offre, CV avec 3 personnes de références des employeurs précédents dont une référence ecclésiastique, une copie carte de demandeur d’emploi délivré par l’ONEM et des copies des autres documents nécessaires pouvant appuyer votre dossier)adressé au Directeur des Ressources Humaines au plus tard le 22 Mai 2021à 16h00 avec mention du numéro de l’offre et en objet «People and Culture Manager» en se servant de ce lien https://careers.wvi.org/jobs/democratic-republic-of-the-congo/human-resources/people-and-culture-hr-manager/16801 .

Les candidatures féminines, conformes au profil recherché, sont fortement encouragées.

AVIS IMPORTANT!

Nous avons appris que plusieurs agences ou personnes prétendent agir au nom de World Vision pour recruter ou faciliter le recrutement de personnel.

World Vision souhaite informer le public en termes inconditionnels que:

World Vision ne confie pas son processus de recrutement à aucune organisation ou agence qui, par le biais d'affichages sur le site Web, envoie des messages électroniques, des bulletins d'information ou prétend faire du recrutement en son nom. World Vision n'utilisera que des cabinets de recrutement de cadres agréés et réputés (base d'exception seulement).

Les publicités pour les postes vacants se trouvent uniquement sur notre site Web officiel de carrière World Vision International http://careers.wvi.org et / ou sur les sites Web de World Vision Support Office.

Vision Mondiale ne sollicite et ne sollicitera jamais d'argent pour une partie de ses processus de recrutement, y compris la présélection, les entrevues, les antécédents et / ou les examens médicaux.

World Vision ne sera pas responsable de toute correspondance frauduleuse ou de toute perte d'argent ou de vol pouvant résulter de toute personne se livrant à une activité de recrutement frauduleuse.

Soyez prudent, et si vous avez des questions et / ou souhaitez signaler ce que vous pensez être une agence ou une agence de recrutement frauduleuse de Vision Mondiale, veuillez envoyer un email à [email protected]

Au cas où une demande quelconque vous serait adressée, merci de pouvoir dénoncer aux adresses suivantes :

Téléphone : 0972607911

Adresse mail : [email protected]

LA DIRECTION.

People and Culture (HR)Legal Coordinator

PEOPLE AND CULTURE LEGAL (HR) COORDINATOR

No Offre: WV/DRC/NO/ 049/FY21

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maindombe.

World Vision recrute UN (01) People and Culture Legal Coordinator (Coordinateur des Ressources Humaines chargé des questions légales) basé(e) à Kinshasa en République Démocratique du Congo.

BUT DU POSTE :

Soutenir, coordonner et conseiller sur les questions juridiques affectant l'organisation pour assurer le respect des diverses exigences statutaires et servir de lien vital entre le public et la direction sur les questions juridiques.

RESPONSABILITES GENERALES

  1. Engager des poursuites judiciaires au nom de l'organisation,

  2. Répondre aux correspondances et aux plaintes ayant des implications juridiques de la part du partenariat VM, du gouvernement, du grand public, etc.

  3. Représenter l'organisation dans toutes les fonctions judiciaires quasi judiciaires,

  4. Coordonne la rédaction et vérifie tous les contrats conclus entre l'organisation et les autres parties.

  5. Fournir un rapport mensuel sur les litiges en cours devant les tribunaux et à l'inspection du travail.

  6. Évalue les risques juridiques et conseille la direction sur les modifications nécessaires aux politiques, règles et règlements de l'organisation; Tenir et mettre à jour régulièrement le registre des risques P&C,

  7. Coordonner les activités des conseillers juridiques externes et des cabinets juridiques agissant au nom de l'organisation, le cas échéant.

  8. S'assurer que tous les documents statutaires de l'organisation sont conservés en toute sécurité et que les déclarations statutaires sont déposées en temps opportun,

  9. Coordonner avec le «P&C Officer» la notification de la décision avant tout changement tel que: mutation, nomination et promotion.

  10. Mener une enquête en cas de plaintes des employés pour harcèlement général ou harcèlement sexuel - Incidents P&C - Sauvegarde, etc.

  11. Fournir des conseils clairs sur les mesures disciplinaires lorsque des rapports d'enquête sont générés

Qualifications: Education/Connaissances/Aptitudes techniques et Expérience

Les éléments suivants peuvent être acquis grâce à une combinaison de formation formelle ou autonome, d'expérience antérieure ou de formation en cours d'emploi:

Qualification minimale requise: Baccalauréat en ressources humaines, en administration publique ou dans un domaine connexe.

Expérience: 2 ans dans un poste similaire ou dans un domaine connexe.

Préféré: 5 ans d'expérience dans le domaine juridique, idéalement avec une ONGI ou un domaine connexe

Compétences et capacités techniques:

  • Des compétences informatiques sont fortement recommandées,

  • Pratique dans les causes du travail,

  • Connaissance du droit du travail de la RDC et des réglementations locales,

  • Bonnes capacités de planification et d'organisation,

  • Capacité à maintenir des relations de travail efficaces avec tous les niveaux de personnel, le public et les autres parties prenantes,

  • Nécessite d'excellentes compétences en communication interpersonnelle, écrite et orale,

  • Nécessite une maîtrise de l'anglais, à l'écrit et à l'oral,

  • Doit avoir une connaissance des politiques RH

Attitudes et comportement

World Vision est une ONG dont le travail est centres sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Environnement/Conditions de Travail:

Envoyer votre dossier de candidature (lettre de motivation portant mention du numéro de l’offre, CV avec 3 personnes de références des employeurs précédents dont une référence ecclésiastique, une copie carte de demandeur d’emploi délivré par l’ONEM et des copies des autres documents nécessaires pouvant appuyer votre dossier)adressé au Directeur des Ressources Humaines au plus tard le 28 Mai 2021à 16h00 avec mention du numéro de l’offre et en objet «People and Culture Legal Coordinator» en se servant de ce lien https://careers.wvi.org/jobs/democratic-republic-of-the-congo/human-resources/people-and-culture-hrlegal-coordinator/16802.

Les candidatures féminines, conformes au profil recherché, sont fortement encouragées.

AVIS IMPORTANT!

Nous avons appris que plusieurs agences ou personnes prétendent agir au nom de World Vision pour recruter ou faciliter le recrutement de personnel.

World Vision souhaite informer le public en termes inconditionnels que:

World Vision ne confie pas son processus de recrutement à aucune organisation ou agence qui, par le biais d'affichages sur le site Web, envoie des messages électroniques, des bulletins d'information ou prétend faire du recrutement en son nom. World Vision n'utilisera que des cabinets de recrutement de cadres agréés et réputés (base d'exception seulement).

Les publicités pour les postes vacants se trouvent uniquement sur notre site Web officiel de carrière World Vision International http://careers.wvi.org et / ou sur les sites Web de World Vision Support Office.

Vision Mondiale ne sollicite et ne sollicitera jamais d'argent pour une partie de ses processus de recrutement, y compris la présélection, les entrevues, les antécédents et / ou les examens médicaux.

World Vision ne sera pas responsable de toute correspondance frauduleuse ou de toute perte d'argent ou de vol pouvant résulter de toute personne se livrant à une activité de recrutement frauduleuse.

Soyez prudent, et si vous avez des questions et / ou souhaitez signaler ce que vous pensez être une agence ou une agence de recrutement frauduleuse de Vision Mondiale, veuillez envoyer un email à [email protected]

Au cas où une demande quelconque vous serait adressée, merci de pouvoir dénoncer aux adresses suivantes :

Téléphone : 0972607911

Adresse mail : [email protected]

LA DIRECTION.

WVV Senior People and Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To undertake all P&C functions including Recruitment, Employment/ Employee Relations, Performance Management, Learning and Development, Staff Care and Employee Engagement and P&C Information Management with minimum supervision and support from P&C Director

  • To support PnC Director in improving the organizational well-being as well as staff well being; identifying and implementing innovative ways to attract competent and committed candidates, develop bench strength at the both National Office and AP level.

  • To support PnC Director in building capacity and competencies of PnC Officers.

ROLE DIMENSION/DESCRIPTION:

  1. Recruitment

  • Facilitate the multi-year and annual workforce planning in alignment with strategic directions and business plans, and implement the multi-year plans.

  • Facilitate the recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

  1. Employment and Employee Relations

  • Coordinate onboarding/orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

  • Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

  • Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

  • Update all staff changes in the assigned zone/s to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

  • Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone/s in compliance with relevant laws, regulations and HR policies.

  • Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

  1. Partnering for Performance (Performance Management)

  • Provide ongoing support and coaching to line managers and individual staff in the implementation of the Partnering for Performance (WV’s performance management approach and process). This is to ensure that the staff’s performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

  • Support the development of individual development plans in collaboration with line managers and employees.

  • Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.

  • Recognize staff for their additional efforts/contribution and outstanding performance in a timely and appropriate manner.

  1. Staff Care and Employee Engagement

  • In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

  • Administer the staff engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff wellbeing.

  • Coordinate spiritual nurture activities for Hanoi office as appropriate to the context of Vietnam.

  • Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

  1. PnC Information Management

  • Ensure all employee information and recruitment processes are recorded on Our People in a timely and accurate manner.

  • Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

  • Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc are filed properly.

  • Prepare P&C reports, payroll and other updates in a timely and accurate manner.

  • Provide statistics of the assigned zone as required.

  1. Learning & Development / Succession Planning

  • Assess and identify competency gaps against competency framework for key roles.

  • Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

  • Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

  • Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

  • Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

  1. Education

  • A bachelor degree in a relevant field.

  • Degree in Human Resource Management is preferred.

  1. Knowledge & Skills

  • Good knowledge and understanding of HR functions such as recruitment, employment, employee relations, performance management, employee engagement, learning and development, succession planning, talent management and development.

  • Thorough understanding of Vietnamese labour law and practices

  • Good understanding about humanitarian industry, WVV’s operation and its programs.

  • Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

  • Good interpersonal skills.

  • Good written and spoken communications skills in English and Vietnamese.

  • Well-organized work style including sound process management skills.

  • Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

  • Ability to coach, mentor and manage staff’s performance

  • Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

  1. Experience

  • A minimum of 5-year relevant working experience.

Our contact details are:

People and Culture Department Ms. Pham Thu Huong

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities

Oficial de Gente & Cultura (Generalista de RRHH)

Proposito

Liderar los procesos de recursos humanos orientados al desarrollo integral, la efectividad organizacional y el bienestar de los colaboradores de la organización, contribuyendo a la construcción de una cultura y ambiente organizacional alineados a las políticas organizacionales y acorde a legislación laboral del país.

Principales responsabilidades

- Realizar reclutamiento y selección de personal, con base en los requerimientos para cubrir los cargos con personal idóneo dentro de Venezuela.

-Ejecutar el proceso de contratación, llevando a cabo las acciones necesarias para determinar apertura de contratos, cierre o renovación oportuna, generando la documentación necesaria según la normatividad y directrices organizacionales.

-Realizar nómina de forma oportuna.

-Operar la plataforma de Our People, garantizando la actualización de información del 100% de colaboradores.

-Realizar monitoreo al cumplimiento de proceso de Inducción, gestión del desempeño, entrevistas de salida.

-Responder oportunamente a los diferentes requerimientos de los colaboradores de la organización, relacionados con documentación, información, trámite o gestión interna.

-Promover el cuidado del personal a través de la seguridad y salud en el trabajo, cumpliendo la normatividad y definiciones legales del país.

Experiencia profesional requerida

3 años de experiencia en cargos similares, manejando de manera integral los procesos de recursos humanos.

Amplia experiencia en aplicación de legislación laboral del país.

Experiencia en el ciclo completo del trabajador en la organización.

Educación requerida, formación, licencia, registro y certificación

Estudios Universitarios en Ciencias sociales, administrativas o afines, preferible Posgrado en Recursos Humanos.

Conocimientos preferidos y calificaciones

Preferible contar con conocimiento en estándares humanitarios.

Habilidades de planeación, ejecución y evaluación de procesos de recursos Humanos

Conocimiento de la legislación laboral del país.

Preferible inglés intermedio.

People & Culture (HR) Director, WV Vietnam

*Please submit your CV in English.

PURPOSE OF THE POSITION:

  • To provide overall leadership to all People & Culture (P&C) and Organizational Development functions and support the strategic direction of World Vision Vietnam.

  • To make the organization ready to undertake continuous improvement in quality and effectiveness of its people management strategies;

  • To ensure that all WVI People and Culture standards are complied.

KEY RESPONSIBILITIES:

Strategic and Leadership Support:

  • Strategic, viable inputs and technical advice to National Director (ND) and Senior Leadership Team (SLT) during organizational planning and assessment, leadership development initiatives are provided to support the execution of the Field Office Strategy and business plans in the alignment with Our Promise phase II.

  • Appropriate actions are taken to ensure that WVI Partnership P&C standards and other related P&C Partnership initiatives are followed in the field.

  • P&C metrics monitored and reported for efficiency on talent acquisition, development, retention, performance management, employee engagement and organizational leadership – reflecting high standards of organisational performance.

  • Leadership development needs addressed.

  • Evidence of mindset and behaviours among staff transformed to realise Our Promise. Culture of agility and innovation is strengthened.

  • Relevant and viable polices and guidelines are recommended to formulate organizational policies that lead to better organizational and departmental performance. In consultation with the ND ensure the ongoing evolution of HR policies, procedures and systems appropriate to the working needs of the organization, consistent to WVI Partnership P&C standards, and the local legal context. Risks pertaining to P&C area are minimized.

  • PnC &OD short term and long-term directions that are aligned with the organization’s strategic direction, and support the NO business plans are developed and well implemented.

Developing a strategic and professional People & Culture Team:

  • The People & Culture team has the required capacity, capability, systems, processes, policies and guidelines to drive transformation of mindsets and behaviours to deliver the national strategy and contributing to realization of Our Promise.

  • Professionalism and accountability in delivering services to staff and leaders are ensured.

  • Having a lean and effective PnC team which is able to support both Area Programs and Grants as well as is able to support NO Strategic direction.

  • Overall leadership and technical support as well as regular coaching and mentoring is provided to the PnC team members to support their professional growth and development. Second liners for PnC leadership position are identified and developed.

  • Our People system is fully operational with 100% accuracy and effectively utilized. Simplified and effective P&C processes.

  • Government Relations with the local labor agencies (DIPSERCO, SCEDFA, FOSCO) and other local partner agencies on HRM related issues are maintained and strengthened, and the legal compliance is ensured.

Developing a capable and committed workforce:

  • Workforce plan is in place and updated.

  • Evidence of effective staff acquisition and retention.

  • Well-designed recruitment policy, systems and processes to attract HIPOs with the required mind-set and behaviours.

  • National staff capacity fully developed.

  • Appropriate job rotation and relocation is well arranged and coordinated in consultation with line managers and concerned departments, which enables staff professional growth and career development.

  • The traineeship program is planned and implemented so that there is always a bench strength in the organization to cater the growth as well as have capable and committed workforce for very remote locations including Dien Bien, Tuyen Quang, Tram Tau, Son Tay, South Tra My.

Employee Engagement and Staff Well Being:

  • Appropriate Staff Care policies are in place to ensure well-being of staff.

  • Lead annual Our Voice survey. Follow up actions to improve OV results are developed and implemented in consultation with SLT and relevant managers.

  • In consultation with the ND, ensure that the Compensation & Benefits are competitive (on par with other INGOs which are similar to WVV) to attract good professional staff as well as retain committed staff.

  • Periodical salary surveys are undertaken.

  • All the jobs are objectively and fairly evaluated and graded by Hay.

  • Ensure performance based pay for all national staff.

Promoting Accountability and Performance Culture:

  • Ensure performance culture continues to be strengthened, including reinforcement of the implementation of Partnering four Performance (P4P) approach. This includes recognition of good performers, and dealing with non performers and other HR related issues in a timely manner.

  • On-going performance and career conversations take place at all levels.

  • Ensure that the performance development is implemented in line with talent management system.

  • Staff fully aware of Ethics point.

  • IIM cases are uploaded and managed properly.

  • Facilitate staff grievances and disciplinary action process in collaboration with line managers. Liaise with the Partnership Office Legal department and local Legal Counsel on matters pertaining to any employee-employer relationship that will have legal ramifications to WVI.

Promoting Leadership Quality and Sustainability:

  • Succession plan, career development plan and talent review is developed and implemented, focusing on highly potential and committed staff.

  • Potential successors/secondliners for key and critical positions and for future leadership identified and systematically nurtured.

  • Orientation strategy in place that helps new staff to understand and subscribe to WV core values and ethos.

  • Training/coaching programs and processes are designed and facilitated.

  • Develop middle managers and future leaders for the organization, leveraging the use of WVI resources including SLDP, GLO. Management Essentials.

  • Standards, policies and guidelines for staff and leadership development are set in consultation with SLT.

  • Effective mechanism is designed and implemented to maximize ROI of L&D efforts.

Spiritual Leadership:

  • Ensures that Christ-centered commitment is a foundational mandate of PnC&OD processes.

  • Provides time and space for staff to participate in organizationally initiated spiritual formation activities when appropriate.

  • Creates opportunities for spiritual reflection of PnC staff to increase their sense of meaningful job and passion for the ministry.

  • Leads the PnC department in modeling biblical ethics and principles in actions and lifestyle.

  • Leads the organizational reflection upon request or when deemed necessary.

  • All staff are able to live out WV core values.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Human Resource Management & Organizational Development or Business Administration.

  • Proven record with HR functions, having initiated and implemented purpose-driven and organization-focused change.

  • Demonstrated competency in developing systems, policies and guidelines to support people management and organizational effectiveness.

  • Proven leadership and management skills in restricted context.

  • Has good knowledge and understanding of local labor laws on Compensation, Labor Relations/Standards, and Issuances.

  • Has broad and deep working knowledge on recruitment, retention and separation of staff.

  • Ability to champion the cause and concerns of the employees without compromising the values and resources of the organization.

  • Ability and skills to build the capacity of individual staff, leaders and the organization to meet and exceed the competencies/capabilities required to achieve organizational goals and objectives.

  • Ability to travel across the country and abroad.

  • At least 5 years of broad and deep experience in leading and managing Human Resource team and relevant experience in organizational development, leadership development and change management in World Vision context.

  • Effective in written and verbal communication in English.

  • Subject to permission to work in Vietnam.

Preferred Skills, Knowledge and Experience:

  • Masters degree in HRM is preferred.

  • Experience working in the development sector.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30 % of the time.

  • Multitasking.

  • Extremely high pressure.

  • Diverse working environment and culture.

  • Restricted context.

P&C (HR) Business Partner (VisionFund Global Centre)

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The P&C (HR) Business Partner (BP) plays a crucial role in the execution of the HR Strategy and Operations. Partnering with Client Business Leaders in support of strategic business objectives, the BP advises and coaches managers and employees in all elements of employee life cycle and talent management, including identifying current and future people implications. The BP works collaboratively with HR Centers of Expertise, specialists and Shared Services to develop and deliver integrated HR solutions, including workforce planning, performance management, succession planning, employee relations and leadership development This position will support VF senior leaders in aligning organizational strategies, goals and priorities with VisionFunds Our Livelihood Promise, mission and values. S(he) will encourage the use of innovative People Management/OD resources, tools and practices to reinforce and positively change beliefs, attitudes, operating models and structure of organizations so that VisionFund International staff can better adapt to new technologies, markets, challenges while fulfilling their vision and mission.

KEY RESPONSIBILITIES:

Strategic Partner: Support/Enable Senior Leadership Team:(circa 5 Department Heads)

  • Collaborate with business leaders to design organizational structures, job roles, and talent management processes to drive organizational strategy.

  • Function as HR lead for clients going through organizational restructures.

  • Evaluate the impact of proposed changes on employees, and manage change to minimize disruption to the business.

  • Advise leaders on the need for, development and ongoing changes of the department's people plan.

  • Actively partner with business leaders and work with them to collaboratively identify practice improvement.

  • Partner with leaders to develop and implement agile and need based employee engagement plans.

  • Analyse a broad range of HR data to identify valid insights, and convert these insights into recommendations the business can use to make decisions.

Change Agent and Consultant: Support/enable Line Managers (circa 22-line managers)

Act as an initial point of contact and intermediary for managers in assigned business units.

Provide and guidance and support to line management in with a broad range of human resource policies, programs, and practices.

Implement HR-related activities within business units, such as:

  • Job Analysis and Grading

  • Talent Acquisition

  • Onboarding & Orientation

  • Performance Reviews

  • Employee Development initiatives

  • Promotions

  • Rewards and recognition programs

  • Contract management (renewals/changes & PAFs)

  • Staff Care

  • Terminations and Exits

Provides guidance, counselling, advice and training to managers on employee relations issues.

Actively investigates and recommends solutions to employee relations issues in a quick and efficient manner.

Employee Champion: Support/enable Employees (84 staff)

  • Act as a single point of contact and intermediary for employees in assigned business units.

  • Provide guidance, coaching and training to employees on HR related topics.

  • Provide P&C HelpDesk services to employees and respond to queries related to administration of salary and benefits.

  • Respond to individual staff care needs.

  • Actively investigates and recommends solutions to employee relations issues in a quick and efficient manner.

  • Payroll reconciliations.

Functional Expert and Supportive Enabler: Collaborate and support People & Culture Team:

  • Provide P&C technical advice and support in the management of GC staff based in the region and MFIs.

  • Partner with the Regional BPs in change management initiatives such as structural and policy reviews affecting GC employees.

  • Coordinate with PC&G department function experts and others to deliver on business requests and solve business problems.

  • Apply rigorous project management techniques to planning and implementing cross-functional P&C initiatives that support current and future business strategies.

  • Communicates regularly with the human resources staff to exchange information and provide ongoing support and problem resolution.

Collaborative Partner: Support and align with WVI P&C:

  • Act as point of contact for WVI (GC, Regions, Host locations) P&C in relation to implementation of changes, new initiatives, problem solving and Total Rewards and reporting for VF GC clients.

  • Represent VF GC P&C in special projects and P&C workstream.

  • Provide reports and information as required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Five to eight years’ previous experience in an HR Business Partner, Generalist or related high level specialist role. Experience with Ulrich’s Business Partner model preferred.

  • Strong consultation skills and experience influencing and interacting with executives.

  • Thorough knowledge of human resource management practices and employment related legislation.

  • Demonstrated HR experience in a multi-business unit environment.

  • Outstanding people and culture relationship skills. Proficient in coaching, mediating, influencing, facilitation, presentation, communication, analysis, and problem solving.

  • Excellent written and oral communication skills. Able to communicate complex ideas and business concepts in accessible terms. Able to exercise excellent professional judgment

  • Bachelor degree from a college or university and four or more years of related human resources experience, or an equivalent combination of education and experience.

  • Fluency in English.

Preferred Skills, Knowledge and Experience:

  • Professional certificate in HR/OD/ Management

  • Accreditation in employee investigations, employee relations and grievances

  • Strong business acumen in multi-national environment.

Work Environment/Travel:

  • Willingness to travel up to 10% of the time.

  • Ability to use computer, attend meetings, travel abroad.