Job Opportunities in Africa

World Vision has the privilege to partner with communities in 26 countries in Africa: Angola, Burundi, Central African Republic, Chad, Congo (DRC), Ethiopia, Ghana, Kenya, Lesotho, Malawi, Mali, Mauritania, Mozambique, Niger, Rwanda, Senegal, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe.

Job Locations

Project Officer

Position: Project Officer (1) - Prevent Sexual Gender Based Violence (S&GBV)

Location: Project Management Unit - Kasama

Reporting to: Project Manager

Purpose of Position

The Project Officer (PO) will organize and coordinate the planning and implementation of all prevention interventions under World Vision Zambia. The Project Officer will also provide technical support to Co-Applicants and FSTP partners on the implementation of technical strategies and the Every Hour Matters and Ending Child Marriage campaigns. Ensure proper coordination, partner engagement and monitoring of interventions in accordance with Project Management Plans.

Major Responsibilities

Planning, implementation and Reporting

  • Organize and coordinate the planning of all provincial/district level trainings

  • Support the planning and implementation of trainings on Channels of Hope (CoH), Communication for Development (C4D), Traditional counselors etc. for both Co-Applicants and partners under Financial Services for Third Parties (FSTP).

  • Coordinate trainings on Channels of Hope (CoH), Communication for Development (C4D) and traditional Counselors training for both Co-Applicants and partners under (FSTP).

  • Oversee the implementation of all training activities the Detailed Implementation Plan, review of all One Stop Centre (OSC) level Monitoring & Evaluation plans in accordance with the Project Management Plan

  • Support formation of strong Gender Based Violence survivor networks for youth, men and women and document best practices on economic strengthening activities as well as the impact on using men as agents of change in stamping out Gender Based Violence (GBV).

  • Consolidate and submit monthly, quarterly and annual district reports

Every Hour matters (EHM) and Ending Child Marriage (ECM) campaigns

  • Develop strategies of the EHM and ECM campaigns

  • Lead in the planning and implementation of the EHM and ECM campaigns

Coordination and Monitoring

  • Conduct monitoring and supervisory visits Co-Applicants and partners under FSTP implementing interventions on Channels of Hope, C4D, engagement of traditional counsellors, EHM campaign and ECM campaign

  • Participate in district and community level Technical Working Groups meetings

  • In liaison with the M&E Manager conduct quarterly Data Quality Assurance for Channels of Hope (CoH), Communication for Development (C4D), engagement of traditional counsellors, EHM campaign and ECM campaign

  • Document and disseminate the best practices and lessons learnt from project interventions in liaison with Monitoring and evaluation department.

Other Responsibilities

  • Show spiritual maturity, integrity and energetic personal sense calling, through attendance of daily devotions and other spiritual nurture programmes.

  • Carry out other activities as maybe assigned by supervisor

Qualifications, Education/Knowledge/Technical Skills and Experience

  • Degree/Advanced Diploma in Development Studies or in any related field.

  • More than 3 years’ experience in NGO development programming and programme management

  • Good planning and organizational skills

  • Computer and report writing skills

  • Excellent presentation and communication skills

  • Strong analytical skills Knowledge in Gender Based Violence

Other Competencies/Attributes:

  • Ability to work collaboratively as part of a team as well as independently as required

  • Demonstrated ability to apply advocacy and negotiation skills within district and community setting

  • Program management skills to deliver programs with partners and/or through direct assistance

  • Must be a mature Christian

Working Environment

  • Work environment: Office-based with frequent travel to the field

Sub granting and Capacity Building Officer

Position: Sub granting and Capacity Building Officer - Prevent Sexual Gender Based Violence (S&GBV)

Location: Project Management Unit - Kasama

Reporting to: Project Finance and Administration Manager

Purpose of Position

The Sub granting and Capacity Building Officer will lead the Financial Support to Third Parties component of the project. To ensure capacity building for Co-Applicants, Gender Sub Committees and Third Parties. Facilitate the process of call for applications and support reviews for Co-Applicants in organizational capacity development. The Sub granting and Capacity Building Officer will review performance of sub-grantees in accordance with led down procedures and standards as well as ensure EU compliance.

Major Responsibilities

Lead organization capacity development (OCD) for Co-Applicants, sub grantees and Third parties in Northern province.

  • Support Co-Applicants and Third parties to conduct organization capacity assessments

  • Facilitate development and implementation of organizational capacity improvement plans

  • Support Co-Applicants and Third parties to conduct reviews for organizational capacity improvement plans

Work with the project partners and stakeholders to identify CBOs/FBOs for capacity building and sub granting.

  • Demand creation for FSTP through information sharing and awareness

  • Facilitate the process for Call for applications, review of applications, final selection and award

Development of sub granting guidelines and strategies and ensure successful implementation of them

  • Facilitate development of sub granting manual

  • Ensure adherence to sub granting manual prime, co-applicants and Third parties

Regularly Conduct Monitoring and Compliance visits to all Third Party partners

Conduct quarterly

  • Conduct Quarterly compliance visits to all Third Party Partners

  • One success story from each sub grantee per Quarter

  • Submission of Quarterly progress reports

Lead the coordination mechanism for Third parties

  • Develop coordination guidelines for sub grantees

  • Support sub grantees and Third parties conduct quarterly coordination meetings

Monitor successful execution of sub grant agreements by Third parties

  • Support Third parties to adhere to grant award agreements

  • Report and recommend any diversion from the grant award agreement

Other responsibilities

  • Support Third parties to successfully implement activities funded under the sub granting agreements for Third parties

  • Participate in the planning of annual, quarterly and monthly activities of the Project

  • Show spiritual maturity, integrity and energetic personal sense calling, through attendance of daily devotions and other spiritual nurture programmes.

Qualifications, Education/Knowledge/Technical Skills and Experience

  • Degree in any social Sciences and/or degree in business management/administration

  • Minimum of 2 years’ experience in sub granting and local organizational capacity building

  • Experience in sub-granting and DFID, EU and any other donor corporations.

  • Ability to build relationships with, mentor and train Community Based Organisations/Faith Based organization

  • Strong understanding of local CBOs/FBOs in Zambia

  • Proven experience and ability in stakeholder engagement and collaboration

  • Proven skills in verbal and written communication.

  • Experience in group facilitation, training and capacity building.

  • Strong analytical skills and knowledge in Gender Based Violence

  • Strong reporting abilities

  • Computer skills in Excel, Power point, World and other Microsoft package

  • Good planning and organizational skills

Other Competencies/Attributes

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate/lead in daily devotions and weekly Chapel services.

  • Perform other duties as required.

Working Environment / Conditions

  • Work environment: Office-based with frequent travel to the field

  • Travel: Domestic/international travel is required.

Accounts Payable Clerk

*For World Vision internal applicants only.


The Accounts Payable Clerk is responsible for reporting to the accounts payable team lead for processing invoices and verification of invoices while delivering a high level of service that meets or exceeds the Service Level Agreement on behalf of World Vision (WV) SSC- Ghana.


Invoice Processing:

  • Responsible for processing of supplier invoices in accordance with global standards and procedures and “Follow-the-Sun Strategy”.

  • Ensure that retentions, down payments, taxes are recorded ( if applicable).

  • Submit invoice for “by-pass” on a timely manner.

  • Ensure invoice log sheets are constantly updated to keep track of balance sheet accounts.


  • Inform customers for rejected/deleted invoices immediately via email after processing.

  • Assist internal and external Customers in P2P AP related concerns.

Internal Control:

  • Check down payment (170 Accounts) if applicable before creating an invoice.

  • Support in the execution of internal control procedures Per FFM.

  • Assist during audit ( if required).


  • Comply with Organizational policies and procedures.

  • Prepare report.

  • Support in providing data to AP Analysts for the preparation of weekly report.

  • Perform other tasks as assigned by immediate Supervisor.


  • Bachelor´s Degree, preferably in Accounting or Finance.

  • At least one year work experience.

Preferred Skills, Knowledge and Experience:

  • Experienced in interfacing with business customers in defining procurement service requirements or procurement/accounting information.

  • Broad based experience in accounting and financial systems.

  • Ability to work in a time sensitive environment.

  • Experience in interfacing with business customers in resolving payment issues.

  • Knowledge of WV’s policy and procedure in the area of finance, systems and products.

Coordinator-Nutrition Project

Objectif du Poste:

Le coordinateur de projet nutrition a la responsabilité de superviser la gestion de toutes les activités de la prise en charge de la malnutrition aiguë dans le strict respect du protocole nationale en vigueur et les standard sphère de nutrition dans les régions de Mayo-kebbi Est et Ouest; Il doit s’assurer que la mise en œuvre du projet soit en conformité avec les exigences de l'accord de partenariat liée à la subvention et aux normes de World Vision.

. Responsabilités Majeures:

S'assurer que les activités sont planifiées et budgétisées de manière appropriée et que les progrès sont systématiquement contrôlés par rapport aux objectifs du projet.

Elaborer un plan de mise en œuvre détaillée du projet en collaboration avec toute l’équipe du projet avec l’appui du conseiller en santé et nutrition.

S'assurer que la stratégie, le développement et la mise en œuvre du projet sont axés sur les besoins et que les lacunes soient corrigées.

Veiller à ce que les rapports internes et les rapports du donateur soit de haute qualité en temps opportun pour éclairer la prise de décisions managériale et stratégique.

Assurer une coordination et une communication efficace pour assurer la prestation efficace du projet, un environnement de travail constructif et favorable.

S’impliquer dans l’identification des acteurs et leaders communautaires et les groupements féminins dans les communautés des aires de sante dans les 49 centres de santé des quatre districts sanitaires de Bongor, Guelendeng, Pala et Torrock.

Représenter World Vision dans des réunions des sous-clusters et autres structures de coordinations humanitaires, associatives et gouvernementales dans les deux régions.

Travailler en étroite collaboration avec l'équipe de suivi et d'évaluation pour la mise en place un plan de suivi et d'évaluation du projet nutrition, tout en assurant un lien avec les exigences de reporting, et renforcer les capacités du personnel technique sur le terrain dans l'exécution des S’assurer que les aspects de la protection transversales ainsi que l’équité genre soit considéré pendant la mise en œuvre y compris dans le reporting.

Qualifications: Formation/Connaissances/Connaissances Techniques et Expériences

Les éléments suivants sont exigés à travers une combinaison de formation formelle, auto-formation, expériences professionnels relatives, etc.

  • Qualification minimum exigée: Avoir un diplôme de maitrise ou de master dans les domaines de la santé, nutrition, sociologie anthropologie ou de la gestion des projets.

  • Expérience: 5 ans minimum dans un poste similaire dans le secteur humanitaire ou de développement communautaire.

  • Compétences techniques:

    • Très bon niveau dans la compréhension et la rédaction des documents

    • Maitrise de l’outil informatique et la pratique des logiciels courants (Word, Excel, PowerPoint) et spécifiques au développement

    • Entretenir de bonnes relations interpersonnelles dans un contexte multiculturel.

    • Excellente communication écrite et orale en français, en arabe local et en anglais

    • Etre capable de communiquer avec un large auditoire

    • Etre capable de travailler en équipe et de contribuer à la construction de l’esprit d’équipe

    • Aptitudes en collaboration et interaction avec les différents partenaires au niveau régional, du district et local

    • Connaissance des différentes politiques et outils de santé en vigueur au Tchad et plus particulièrement dans le domaine de la sante communautaire

    • Connaissance des droits de l’enfant, des politiques, lois et règlement en vigueur au Tchad et dans le partenariat de WV

Finance & Administration Manager -Prevent! SGBV

Position: Finance and Administration Manager- Prevent Sexual Gender Based Violence (S&GBV)

Location: Project Management Unit - Kasama

Reporting to: Project Team Leader and National Grant Finance Manager

Purpose of the position:

To work closely with the Team Lead and management team to maintain oversight on financial planning and decision making to produce quality management reports; and play an active role in internal and external audits. Provide day to day supervision and management of the Project Finance and Administration with a view to ensuring financial stewardship, accountability, reliability and accuracy of financial reporting and information. Ensure that accurate financial reports are done in a timely manner and presented to relevant parties. Lead budgeting and budget tracking processes to ensure expenditure is within the allowable donor restrictions.

Coordinate financial operations of the Project consortium by ensuring implementation of donor and generally accepted accounting principles (GAAP) requirements in order to promote stewardship of resources. Provide training and guidance to both Finance, Administration and operational staff in European Union (EU) grant management regulations to ensure compliance with the Grant requirements. The Finance and Administration Manager ensure the project abides by all financial standards and procedures of the donor and World Vision.

Major Responsibilities

Grant management and Budgeting

  • Review and update of proposal budgets and project risks as required

  • Review of donor (EU) reports for compliance with signed MoUs and donor agreements

  • Develop, review and recommend for approval, the Donor Management Tracking frameworks/tools for accuracy and control.

  • Ensure timely review of financial requests, transactions and payments to subgrantees/partners

  • Attend to donor queries and concerns on financial issues

  • Consolidate and prepare timely accurate financial donor reports in line with EU guidelines and WV policies and procedures

  • Provide technical support to partners and staff implementing the EU funded projects in project fundraising and donor fund management in line with donor guidelines and WV policies and procedures

  • Coordinate the Management of Project related documents, maintain project records and provide status updates to donors when required

  • Review the Prevent Sexual Gender Based Violence (SGBV) Project strategy identifying the annual strategic financial implications and develop a broad budgeting, planning agenda for implementation with the finance and program staff

  • Review various financial budgeting and reporting documents to ensure the standards and procedures approved are submitted to relevant donors/partners and stakeholders

  • Check and ensure appropriate levels of resource availability to Co-Applicants implementing the Prevent Sexual Gender Based Violence (SGBV) Projects

Financial Management and Reporting

  • Provide financial management advisory to management team for decision making

  • Prepare monthly financial report package to WV for review and approval by WVZ management team

  • Ensure that reports are complete, accurate and submitted within the reporting EU deadlines

  • Ensure that Partners reports are received timely and consolidated in the financial reports

  • Ensure funding requests and cash projections are submitted to National Office timely to ensure there is no delay in implementation of grant activities

  • Review and approval of payment requests and other financial transactions for completeness of documentation, accuracy and compliance with WVI financial regulations

  • Review monthly balance sheet account reconciliations and ensure receivables are promptly recovered and payables cleared in a timely manner

  • Monitor donor funded projects and provide accurate reporting

  • Review financial processes and procedures on a regular basis

  • Prepare accurate and timely financial reports for donors as required

Financial Controls and Risk Management

  • Implement annual internal and external audit recommendations

  • Build capacity among your team to strengthen supervision by finance Work with management to build a culture of values and transparency in finance Oversee adherence to WV’s financial policies and procedures, and continuously improve systems to mitigate risks

  • Oversee management and control of fixed assets, equipment and supplies

  • Monitor and conduct monthly spot checks to ensure a strong control environment

  • Conduct financial review of Subgrantees to ensure compliance in donors rules and regulations and WV policies.

  • Provide guidance and develop new tools and systems to strengthen financial controls and risk management

  • Assist auditors by facilitating audits including project audits and review audit reports.

  • Prepare audit responses to be reviewed by Senior Program Manager and Team Leader

  • Ensure quality assurance on Procurement for assets and supplies to obtain value for money on its purchases

People Management and Administration

  • Provide training, mentorship and coaching to the finance team and other staff as per identified gaps from the performance agreement/reviews

  • Support the implementation of finance staff learning and development initiatives aligned to performance agreements/reviews

  • Ensure that finance and Administration objectives are accomplished appropriately and in a timely manner

  • Liaise with the project leadership and partners to ensure the partners are adequately reviewed and attend to any Grant management training needs at both the region and National level

  • Conduct Grant management trainings for all staff working on the grant to ensure compliance at all levels

  • Support the implementation of recruitment, induction and orientation of new staff on the relevant policies and procedures

Other duties

  • Uphold WV Christian ethos and identity as well as ensure team members participate in devotion for their edification and nurture

Perform other duties may be required from time to time.

Professional & Educational Qualifications/Knowledge/Technical Skills, Experience and other requirements

  • Preferably Master’s degree in Business Administration/Accounting/Economics/Project Management or its equivalent

  • Bachelor’s degree in business related field (Commerce, Accounting, Finance, Arts) or other relevant field.

  • Full accounting professional qualification - Chartered/Certified Accountant (CIMA, CPA, ACCA) or other comparable/equivalent qualification

  • Grants certification is added advantage

  • A minimum of three years’ experience in a busy international, multicultural Non-Government Organization and handling donor funds.

  • Experience handling grants (EU, USAID, DFID and/or any other funding source)

  • Must be a committed Christian, able to stand above denominational diversities.

  • Must be able to promote and participate/lead in uplifting WV Christian Ethos and identity

Competencies and attributes

  • Sufficient knowledge of accounting and high financial analytical skills

  • Working knowledge of computerized accounting and key computer application packages

  • Must have integrity

  • Must be a critical thinker, innovative and able to use initiative

  • Good interpersonal skills to be able to relate to people of diverse backgrounds

  • Attention to detail to be able to scrutinize financial and other information documents before decision making

  • Good budgeting, planning and organizing ability to be able to accomplish tasks

  • Effective communication both oral and written English

  • Ability to produce and analyze reports

  • Strong report writing skills in the English Language

Working Environment / Conditions

  • Work environment: Office-based with frequent travel to the field

  • Travel: 10% Domestic/international travel is required.

DME & KM Specialist WASH



Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être.




DUREE : 1 ans Renouvelable

But du Poste : Le but du poste sera de s'assurer que les projets du secteur WASH sont conçus, mis en œuvre et évalués de manière appropriée pour contribuer à l’atteinte des objectifs spécifiques du programme;

Le titulaire du poste sera chargé de développer et de coordonner le système de Suivi-évaluation des projets/programmes (conception des outils, collecte et analyse des données) en collaboration avec le WASH Senior Manager et les Coordonnateurs de projets WASH et d’assurer le reporting du programme RIM-WASH selon les exigences des donateurs. Il participera également aux réunions avec les partenaires en qualité de représentant de World Vision

Responsibilites Majeur:

1- Appui technique

  • Soutenir le staff des projets en facilitant le processus de Baseline, l'élaboration d'indicateurs clés de performance et de critères de suivi et d'évaluation

  • Avec le soutien du WASH Senior Manager, travailler à la conception d'outils, la collecte et l'analyse des données et le partage périodique des résultats avec toutes les parties prenantes et travailler avec le DME Coordinateur au sein de WV pour intégrer les indicateurs dans le système Horizon.

  • Fournir des mises à jour sur les réalisations par rapport aux principaux indicateurs de performance des donateurs

  • Assurer la revue des documents clés

  • Travailler sous la direction du WASH Senior Manager, diriger le processus d'apprentissage continu et la documentation des leçons apprises et des meilleures pratiques et soutenir l'équipe du programme et les partenaires dans l'établissement et le maintien d'une culture d'apprentissage

2-Assurance qualité & Capitalisation

  • Soutenir l'équipe du programme RIM-WASH pour concevoir, suivre et évaluer les projets conformément aux normes de qualité établies en collaboration avec le DME Coordinator ;

  • Soutenir le WASH Senior Manager dans le suivi de la mise en œuvre des activités des différents projets.

  • Fournir des analyses et des recommandations opportunes et pertinentes au WASH Senior Manager et aux Coordonnateurs de projets

  • Participer aux revues périodiques, événements d'apprentissage et aux initiatives d'assurance de la qualité

  • Contribuer à la capitalisation des processus en rapport avec le chargé de la gestion des connaissances (KM)

3-Renforcement des capacités pour une programmation de qualité

  • Appuyer le renforcement des capacités de l’équipe du programme RIM-WASH et des partenaires de mise en œuvre en conception et Suivi-évaluation, apprentissage, capitalisation et reporting

4-Partenariat stratégique les intervenants dans le secteur WASH

  • Travailler avec le WARO, les autres ONG, le Ministère de l’Hydraulique et de l’Assainissement pour une prise en compte des données de World Vision dans les rapports du secteur WASH


  • Préparer et soumettre au WASH Senior Manager pour revue les rapports mensuels, trimestriels, semestriels et annuels à partager avec les Bureaux de Soutien et les bailleurs.


  • Toute autre tâche assignée par le WASH Senior Manager dans le cadre du programme RIM-WASH

Qualification minimum exigée:

Bac + 3 en économie ou en Statistique, ou diplôme équivalent

Expérience professionnelle d’au minimum 3 ans dans le Suivi-évaluation des projets/programmes de développement

Une connaissance du secteur du WASH en Mauritanie sera un atout.

Compétences requises:

Bonne capacité d’expression orale et de rédaction de documents en Anglais

Bonne capacité d’utilisation du package Microsoft Office (Word, Excel, Access, Power Point)

Maitrise de logiciel de traitements de données (SPSS, SPHINX etc…)

Environnement et Conditions de travail:

  • Voyage: 30% National/International

  • Communication téléphonique: 10%

Senior Food Assistance Officer - Kyaka II

Back ground

World Vision Uganda is a Christian relief, development and advocacy non-government organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 82 districts in Uganda implementing projects in health & nutrition, water, sanitation & hygiene (WASH), livelihoods & community resilience, education and child protection. World Vision (WV) is committed to the protection of children and adult beneficiaries from exploitation and abuse and will not employ people whose background is not suitable for working with the beneficiaries above. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible.

Due to expansion in scope of our programmes, we are now seeking for qualified and passionate individuals willing to share in our vision and join our team in the position below.

Position: Senior Food Assistance Officer - Kyaka II

Report to: Food Assistance Manager

Location: Kyegegwa District

Project Duration: 6 Months

Purpose of the position:

The purpose of this role is to provide direct and continuous support to the Food Assistance Officers and other Food Programme staff in maintaining the quality of WV’s commodity programming and management. Areas of focus include project planning, collaboration with WV partners & donors, logistics coordination, distribution, commodity accounting & reporting and local capacity building. This is aimed at ensuring that all food assistance programs are implemented in line with the set standards and objectives.

Key Outputs/Responsibilities.

Program management

  • Ensure effective strategic, operational and administrative coordination between all projects within the program, regardless of funding type.

  • Ensure that the Food Assistance Officers supervise all the field activities.

  • Supervision of field operation through Provision of technical oversight through periodic visits to monitor and review all aspects of the food programming and systems as well as to provide appropriate feedback and recommendation to the FAOs, CBT Officers, Gender and Protection Assistants, Field Coordinators and Food Monitors.

  • Ensure that proper food/cash handling and accountability systems are in place including the maintenance of all required records and documentation and installation and operation of CTS at the district level.

  • To supervise timely production of distribution reports by the FAO, Field Coordinators and team and consolidate all food assistance reports, ensure its accuracy and timely submission to the supervisors for review;

  • Serve as WV focal point and representative of WFP during missions and at coordination meetings;

  • Review districts CTS/weekly/monthly/ quarterly reports and ensure they are submitted in a timely manner.

Coordination/ and networking

  • Represent World Vision in any meetings related to food program in the area of portfolio as necessary.

  • Liaise and meet with donors and other food programming stakeholders for the purposes of networking, information sharing and nurturing partnerships.

  • Participate in project design, proposal writing, budgeting process, and engaging various donors during the negotiation process

  • Follow up and liaison with Food Assistance Manager to ensure that food pipeline issues are well addressed

  • Participate in monthly coordination meetings in the Settlement

Training and capacity building

  • Facilitate capacity building of the food team to meet established standards through on-the-job training, workshops, mentoring and other appropriate methods

  • Engage in the identification and recruitment of staff.

  • Ensure all staff are trained in reporting and documentation.

  • Identify and develop talent that could potentially fill and perform highly in key roles in the Project and/or unit.

Accountability and reporting

  • Ensure humanitarian accountability systems are in place, functioning complaints Response Mechanism, and all Project Committee at field level ( CHD, CMC, FMC and RWC).

  • Ensure all documentation and accountability requirements are in place for new food collection procedures and distribution as per Food Resources Manual/ Donors and or meet the audit standards.

Financial Management and Audits

  • Prepare budget for upcoming programs.

  • Review all documents to ensure they meet the standards

  • Follow-up all previous recommendations and fully implement them

  • Monitor funding commitments, project spending against budget, preparation and submission of required program progress and financial reports on a regular basis. Ensure projects responsibly spend up to the level of funding commitment and/or provide adequate explanations for any significant variances.

  • Identify and ensure the effective utilization of different funding resources (e.g. sponsorship, non-sponsorship, grant, gifts-in-kind, food, etc.) needed to support program objectives.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Bachelor Degree from a University in Social Sciences or Development Studies..

  • Technical Skills: Excellent presentation and report writing skills. Ability to effectively develop rapport and relate to donors, NGOs, and government stakeholders, Must have strong leadership and management skills.

  • At least 2 years’ experience in a related field preferably in commodity programming and logistics

  • Experience: Direct experience and thorough working knowledge of food aid legislations and regulations of major donors such as United States, WFP and The EU.

  • Commitment to capacity building and people development. Knowledge of humanitarian aid standards as well as accountability standards

People & Culture (HR) Manager


To Manage and provide technical support in the implementation of WV Swaziland Strategic and transactional/technical human resources activities, and ensure provision of effective, efficient and quality services through proper planning, organizing and overseeing of the day-to-day work of the People & Culture function, ensuring it is aligned and integrated in a 'best fit', with the primary purpose of promoting the Organizational and staff well-being aspirations, towards effective delivery of WV Swaziland Strategic objectives.


Organizational Development:

Maintain an up to date and aligned Organizational Structure for all work units, working in consultation with

the P&C/HR Director.

Provide, support and monitor on-going capacity-building to the Business Partner.

Facilitate and promote an on-going learning and development culture, at individual, group and Organizational level.

Facilitate the development of talent pools for mission critical and specialized roles, with clear capacity plans.

Coordinate the implementation of the Organizational Capacity Plan.

Facilitate and monitor departmental succession plans and give necessary guidance.

Collaborate with and provide guidance to goal owners, to ensure proper capacity-building plans and initiatives are

in place for their identified potential successors.

Implement departmental Strategic Plan to effectively support the delivery of National Office Strategic objectives.

Coordinate and/or collaborate in all change management processes in the organization.

HR Administration

Oversee the P&C department for WV Swaziland, to ensure the strategic mandate and objectives are met.

Provide on-going support, advice and guidance to the Senior Management Team on operational P&C related issues,

including compliance and risk management.

Ensure accountability for day-to-day P&C related processes and activities, including engagement with stakeholders.

Oversee, support and provide technical guidance to all recruitments/staffing processes taking place in WV Swaziland.

Oversee adequate on-boarding, orientation and induction process for all key roles, particularly managerial level.

Negotiate and process employment contracts.

Ensure proper background checks are done and completed with sufficient evidence before engagement of external


Policy Development & Implementation

Initiation and recommendation of all P&C policies development informed by proper assessment and need.

Evaluate the policy environment and developments both internal and external and update them as and when necessary.

Oversee and provide guidance on the implementation of P&C Policies.

Ensure all activities within P&C and in relation to internal stakeholders are delivered in line with P&C and/or organizational policies,

procedures, and standards.

Performance Management

Train and guide managers on performance management system and processes.

Ensure 100% submission of performance agreements at the beginning of each fiscal year.

Coach and mentor managers and supervisors in measuring performance and providing ongoing coaching for

performance and feedback to their staff.

Ensure end of year Performance review process is carried out in a timely and appropriate manner.

Provide close guidance and monitoring of Performance Improvement Plans to and by line manager/supervisors.

Ensure timely and consistent implementation of performance recognition and rewards (merit increases and

recognition program - PACT).

Conduct staff training to support performance.

Compile a Performance Report of the Organization based on performance reviews done for all staff, even to inform

the performance reward system.

Maintain and manage a Performance Management System for the office

Be accountable and ensure timely execution and delivery of all P&C activities and assignments.

Facilitate timely and quality implementation and follow-through (including reporting) of all P&C projects and

programs, including Our Voice action plan and staff meeting engagement and action plans.

Job Evaluation

Facilitate periodic market-based salary survey and reviews at least once in every two years

Coordinate structured periodic Job Analysis for all positions.

Provide support and guidance in the formulation of job descriptions

Set up a Job Evaluation Committee

Act as a Secretary to the Evaluation Committee

Communicate clear and timely results of job evaluations

Industrial / Labour Relations

Provide guidance to management on labour issues and changes in statutory requirements.

Oversee, provide guidance and support, the handling of industrial relations issues, including conflict management,

grievances and disciplinary processes.

Represent the Organization in all external labour matters/disputes.

Maintain communication with other Non-governmental organizations to ensure World Vision compensation and policies

are appropriate to local conditions.Stewardship / Financial Management

Prepare plans and budgets for human resources.

Ensure that identified training needs are met at the least cost.

Manage the training budget for the office together with departments.

Payroll & Benefits

Oversee, the preparation, processing and maintenance of payroll records for all employees.

Review and endorse at P&C level, monthly payroll including changes and statutory payments.

Provide oversight and guidance to Business Partner towards response to payroll queries and other critical


Supervise the implementation and use of payroll system (SAGE VIP)


Degree in Human Resources Management or Industrial Psychology or any other related field.

A minimum of 5 years’ experience in Human Resource Management role.

Strong interpersonal relationship skills

Ability to maintain confidentiality

Proficient in supervision, process management, communication, analysis, and problem solving.

Ability to prioritise and complete a complex variety of tasks in an organised manner

Ability to ask appropriate questions that uncover underlying issues and to confront issues directly

Ability to communicate with all levels of staff, orally and in writing

Has broad technical knowledge combined with critical thinking skills to relate work performed to broader business context

Excellent computer skills including: Microsoft application skills including Word, Excel and PowerPoint.

Proficient with Internet navigation and electronic records management including CRM

Must have cross-cultural sensitivity, problem solving skills

Knowledge of internal policies, and legal requirements


1. Experience in HR Management in (I)NGO sector

2. Experience and conceptual knowledge in OD & Change Management

3. Experience and conceptual knowledge in effective handling of Industrial Relations matters

4. Preferred Skills, Knowledge and Experience:

5. Effective People Management & leadership

6. Emotional intelligence

7. Good networking and collaboration skills

8. Good technical skills in technical HR Management

DME & KM Specialist



Vision Mondiale est un organisme d'aide à l'étranger des enfants ciblés pour leur bien-être.



GRADE : 14


DUREE : 1 ans   Renouvelable


Mais du poste : Fournir un soutien DME au personnel du programme et du projet pour assurer la qualité du programme en Mauritanie, l'accent est mis sur le bien-être des filles et des garçons, y compris leur développement, leur autonomisation, leur participation et leur protection

es Compétence Majeur :

1 - Travailler en étroite collaboration avec le personnel et les partenaires dans les processus d'évaluation et de (ré) conception

° Les plans de soutien détenus localement sont élaborés en utilisant l'approche de programme de développement de WV et incorporant des programmes techniques pertinents pour la zone de programmation.

° Travailler en étroite collaboration avec des spécialistes techniques pour faire en sorte que les programmes et projets reçoivent le soutien technique adéquat à toutes les étapes de l’évaluation (analyse) et interprétation des Données) ou d'un processus de conception (dévelopement des cadres Logiques, des plans de Suivi et évaluation, des documents de Qualité conception)

2- Soutenir et participer à tous les processus de mesure et d'évaluation des niveaux de base

° Soutien et planification et préparation de suivi (y compris élaboration d'outils) permettant de mesurer ou d'évaluer les niveaux de référence pour tous les programmes / projets

° Collaborateur à la supervision de la collecte de données

° Participer activement à l'analyse et à l'interprétation des données en s'assurant que les parties prenantes concernées sont impliquées

3- Soutenir et participer à tous les processus d'affaires d'examen de la qualitéy compris les documents de DME, Protocoles, TDR, ...

° Travailler en étroite collaboration avec des spécialistes techniques lors de la révision des documents clés de DME et de programmation

Contribuer à la collecte de données et à la revue de qualité des données (Collectioner les données avec le smartphone).

Ø        Organisateur la review qualité des données (Correspondances, sponsoring 2.0, etc….)

Ø        Partir à l'analyse des rapports Stepwise, Horizon, GNOD etc….


4- Soutien à la mise en place de systèmes de suivi et de mécanismes de responsabilisation dans tous les programmes / projets en renforçant les capacités du personnel et des partenaires

° aider à la mise au point d’outils de surveillance (y compris un cadre de responsabilisation) pour tous les programmes et projets

° Effectuer des visites régulières sur le terrain pour soutenir la mise en œuvre des activités de S & E et fournir un appui complémentaire si nécessaire et identifier les problèmes pour les actions futures.

° Assurer une utilisation correcte des bases de données de partenariat et des systèmes d’information tels que Horizon, SIG,…

° Participer à la consolidation des données de S & E de tous les programmes et projets de l'organisation et du rapport annuel de la CCB.

° Organiser l’examen des processus (semestriel et annuel) du rapport de gestion du programme et du projet au niveau de base.

-           Parrainer et surveiller les volontaires de la communauté Accès mobile Horizon


5 - Renforcer les capacités du personnel et des communautés pour créer et maintenir un cadre d'apprentissage réflexif intentionnel en utilisant et en analysant les données essentielles

° Effectuer des visites régulières des programmes et projets pour s'assurer que l'apprentissage réflexif sur les données essentielles collectées est effectivement mis en œuvre avec les partenaires locaux.

6- Veiller à ce que les interventions du ministère soient planifiées, mises en œuvre et surveillées conformément aux termes de référence de la conception (y compris la transition) et convenus avec les communautés et les partenaires.

° Contrôler si les résultats, produits ou activités du programme / projet sont réalisés conformément à la conception, aux objectifs prévus et aux accords

° Aider tous les programmes à élaborer, mettre en œuvre et suivre les progrès des plans de transition afin d’assurer la durabilité des programmes soutenus par VM

° Entreprendre des visites régulières dans les programmes et les projets pour s'assurer que l'apprentissage réflexif sur les données essentielles collectées est effectivement mis en œuvre avec les partenaires locaux.

7- Préparer et soumettre à temps des rapports mensuels

Autre Compétences / Attributs :

  • Effectuer d'autres tâches selon les besoins


Qualifications : éducation / connaissances / compétences techniques et expérience

Les éléments suivants peuvent être acquis par une combinaison d’éducation formelle ou d’auto-formation, d’expérience antérieure ou de formation en cours d’emploi :

  • Qualification minimale requise : Baccalauréat en économie, statistique, administration des affaires

  • Expérience : 3 ans en programmation

  • Préférés : Masters en développement économique, sociologie, agriculture

  • Technique Compétences et capacités :

  • Qualifications de formation technique requises : analyse du cadre logique et autres approches de planification stratégique, participation et appropriation de la communauté, théorie du développement, évaluation rurale participative, apprentissage participatif, etc.

  • Capacité démontrée de surveillance et de supervision

  • Méthodes et approches de S & E (quantitatives, qualitatives et participatives);

  • Analyse des données de S & E et compétences en rédaction de rapports.

  • Connaissances informatiques complètes, y compris MS Office pour le traitement de texte, la présentation graphique et les progiciels statistiques requis.



Travail Environnement / Conditions :

  • Environnement de travail : Bureaux avec de fréquents déplacements sur le terrain

  • Voyage : 20% des voyages domestiques / internationaux sont requis.

  • Sur appel : 10%


Field Monitor - Kyaka II

Back ground

World Vision Uganda is a Christian relief, development and advocacy non-government organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 82 districts in Uganda implementing projects in health & nutrition, water, sanitation & hygiene (WASH), livelihoods & community resilience, education and child protection. World Vision (WV) is committed to the protection of children and adult beneficiaries from exploitation and abuse and will not employ people whose background is not suitable for working with the beneficiaries above. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible.

Due to expansion in scope of our programmes, we are now seeking for qualified and passionate individuals willing to share in our vision and join our team in the position below.

Position: Field Monitor Food - Kyaka II

Report to: Field Coordinator

Location: Kyegegwa District

Project Duration: 6 Months

Purpose of the position:

To monitor the delivery, distribution, documentation and reporting associated with food/Cash commodities. Work hand in hand with distribution Volunteers, Ushers, Scoopers, Porters, FMCs members and to ensure distribution is done according to World Vision and donor standard distribution procedures

Key Outputs/Responsibilities.

Community mobilization and information provision

  • Community mobilization and coordination of food distribution activities at the FDPs in liaison with the Food Management Committee and Local leaders.

  • Mobilize community members in target areas for sensitization on project goal and selection criteria.

  • Mobilize and supervise beneficiaries to elect FMC and CRM committee members in each FDP.

  • Mobilize community leaders to participate in Post distribution meetings

  • Conduct pre-distribution meeting to sensitize and inform beneficiaries about commodities in the food basket, ration sizes, nutrition and hygiene messages and any other issues to be communicated to them. Give beneficiaries an opportunity to ask question for clarification.

Commodity management

  • Prepare food request based on the approved food distribution plan.

  • Notify beneficiaries about impending food distribution well in advance to ensure timely and full participation.

  • Scrutinize all waybills for commodities arriving at the distribution centers. Ensure that the commodities are of correct quantities and quality as manifested on the waybill. Immediately record all quantities delivered short (missing), quantities lost in transit and quantities damaged if any. All observations must be recorded immediately. Commodities must carefully be counted during off-loading.

  • At the distribution center, commodities must be stacked in an organized manner, by commodity type to facilitate easy scooping).

  • Return all excess commodities received at FDP to the warehouse using Return to Store waybill.

  • Perform random weighing of the commodities offloaded from the truck to ascertain that they are of correct weight as indicated in the waybill.

  • After distribution ensure empty containers are corrected and accounted for

  • Identify and recommend other needs such as health care, additional food needs, development activities, or any other rehabilitation and/ or development activity.

  • Conduct daily/weekly/monthly physical counts of commodities in the warehouse/MSU and ensure that records are tallying with physical stocks.

  • Ensure proper storage of commodity on pallets. Ensure that all commodities are stacked by shipment, condition type, and package/weight and have updated stack cards.

  • Monitor commodity quality/quantity control during receipts, while in storage, distribution and during dispatch/returns

  • Ensure that all mandatory MSU items and equipment’s are available in the FDP, fire extinguishers, tables, chairs cleaning supplies, first aid supplies ,scales and any other NFI are accessible at all times and in good condition and liaise with FC on need for replacements.

  • Maintain high standard of cleanliness and hygiene in and around the MSU.

  • Monitor commodity movements, including delivery of commodities at the MSU. Supervise receipt /offloading of food/nonfood commodities to ensure correctness of quantity, content and quality as per the waybills documents as well as losses and damages and excesses. In case of damage arrange for reconstitution.

Commodity Distribution

  • Supervise food distribution in a manner that will ensure all targeted beneficiaries receive all the planned commodities and in their rightful rations.

  • Conduct distribution in compliance with WV and Donor (WFP/USAID) guidelines and standards

  • Conduct caucus meeting with FMCs and local leaders to agree on roles and responsibilities during distribution.

  • Ensure that appropriate crowd control measure is in place at the distribution point at all times.

  • Ensure there is orderly lining, receiving food at the MSU and potters are available to help beneficiaries carry food out of the MSU

  • Ensure all commodities are weighed 100% at the moderation point and weighing scales are correctly set.

  • Oversee the distribution process in collaboration with the Volunteers and the FMC and ensure proper rations are distributed. Ensure no damaged commodities are distributed to beneficiaries.

  • Ensure that the ration cards are punched and beneficiaries thumbprint after receiving their ration entitlements.

Commodity Accounting and reporting

  • Provide proper accountability of commodities distributed at the food distribution point.

  • Prepare all necessary forms related to food distribution i.e. sign receipt waybill, fill in the truck inspection report, random weighing form, distribution center visit report, certificate of food receipt and distribution, loss ,damage reports, DDR etc.

  • Ensure all forms and reports are completely filled according to agreed filing format and reviewed and approved by relevant staff.

  • Ensure commodity forms and reports are filed

  • Prepare a food monitor report and attach to the beneficiary list file

Capacity building and training

  • Together with the Field coordinator organize and conduct training of FMCs, CMC, RWC and community structure members (Scoopers, ushers, potters, on their roles and responsibilities.

  • Train community structures on commodity handling and beneficiaries’ relation, Code of Conduct, PSEA and child protection and make sure they sign all related policies and guidelines according to WV/Donor standards.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Education: Requires a Bachelor Degree from a University in Social Sciences or Development Studies

  • Technical Skills: Past experience preferable with a busy NOG or UN agency, in food commodities handling tracking and accounting. Prior experience with WV CTS system and or UN WFP Compass system is an added advantage. Knowledge of major donor (WFP/USAID) regulations pertaining to relief food commodities tracking accounting and reporting.

  • Experience: This position requires a person who is self-starter, who can accomplish the task with minimal or no supervision. He/she should be able to manage a team of staff as well as cooperate with other units. He/she must be keen on details and well organized individual.

  • Must be computer literate. Must be a committed Christian, able to stand above denominational diversities. Attend and participate/lead in daily devotions and weekly Chapel services. Perform other duties as required.

Grant Accountant

Position: Grant Accountants (2) - Prevent Sexual Gender Based Violence (S&GBV)

Location: Project Management Unit - Kasama

Reporting to: Project Finance and Administration Manager

Purpose of Position

To develop and maintain an effective financial and administrative management system for the PREVENT SGBV project and its sub partners which complies with World Vision Policies & Procedures, EU regulations and the Generally Accepted Accounting Principles. Provide effective oversight of the Program Management Unit’s accounting, administration, Information Technology and human resources supporting the successful implementation of the PREVENT S&GBV Project.

Major Responsibilities

Grant Budgeting

  • Budget development in LEAP format - ensuring all project activities are adequately budgeted for and contribute to meet the project objectives.

  • Revise the Grant budget whenever there is an amendment to ensure that cash/activity forecast are approved by donor for implementation

  • Provide information to all field or program officers pertaining to the availability of funds

  • Ensure budget availability before an activity is initiated

Grant Monitoring and Compliance

  • Budgetary control-monitoring that expenditure is according to the agreed and approved budget

  • Ensuring that expenditure is in compliance with donor regulations, WV policies and procedures, Generally Accepted Accounting Principles (GAAP) and with the agreed and approved budget

  • Conducting Financial reviews ,field visits and capacity to sub grantees

  • Review and suggestion strengthening of internal controls where necessary

Disbursement and Payment reviews

  • Review of payment request voucher to ensure sufficient and appropriate documentation, that it is properly coded and costs are according to cost principles( i.e. allowable, allocable and reasonableness)

  • Perform detailed voucher verification to ensure compliance to WV policies and procedures

  • Ensure that payments are approved by authorized personnel all the time

Grant Financial Reporting

  • Ensuring correctness and availability of financial information for input into the National Office reporting system on a timely basis.

  • Extract ,review and analyse SunSytems data to ensure correctness and completeness in readiness for report preparation

  • Reviewing sub grantee reports and make them ready for in-putting into sun system

  • Provide a summary project expenses to Program team to monitor the expenditure against the budget

  • Provide variance analysis to management and program on the financial expenditures

  • Review partners reports for accuracy and completeness

  • Preparation and submission of Financial Reports according to the donor prescribed formats on a timely basis.


  • Manage the balance sheet accounts of the grants which include among other things cash, bank balances , staff advances, payables and receivables

  • Reconcile PBAS by harmonizing details for receipts from donor and support offices

  • Prepare Bank reconciliations


  • Review funding requests from the sub grantees and Other CBOs

  • Facilitate and ensure all the projects are funded on a timely basis

  • Communicate with sub-grantees on grant finance management

Audits and Risk Management

  • Facilitating both external and internal audit

  • Ensuring that audit recommendations are implemented within the prescribed time.

  • Ensure analytic review documents are prepared for audit purposes

  • Resolve and implement audit recommendations and apply lessons learnt

  • Identify potential and inherent risks and device ways to mitigate their occurrence

Capacity Building

  • Train partners in grant financial management and reporting

  • Train program staff on grant financial management

  • Advise partners on WV policies and donor regulations


  • Liaise with stakeholders on grant project related matters

  • Providing grant expenditures and other information needed for strategic management especially in relation to grants as a strategic source of funding for World Vision

  • Attend to queries and give any advice needed by stakeholders as pertaining grants (This means taking the role of resident financial advisor on grant management).

Asset Management

  • Ensure that assets are used for the intended purpose

  • Safeguard project assets

  • Maintain assets register


  • Show spiritual maturity, integrity and energetic personal sense calling, through attendance of daily devotions and other spiritual nurture programmes.

  • Perform any other duties as assigned

Professional & Educational Qualifications/Knowledge/Technical Skills, Experience and other requirements

  • A Bachelor’s degree in Accounting, Finance or any finance related degree.

  • Professional Qualification Full ACCA/CIMA/CPA/CFA or any other recognized qualification.

  • Three to Five years post relevant qualification

  • Two years of experience in grant accounting with a preference for EU and other government grant experience.

  • Knowledge of SunSystems, Vision Excel, and Microsoft word and excel and other computer related financial/accounting system and budgeting is necessary.

  • Ability to work effectively with minimal supervision

  • Must be a good problem solver, analytical, creative, and innovative.

  • Strong communication skills in English, both written and spoken.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.

  • Ability to maintain performance expectation in diverse cultural contexts and psychologically stressful environments

  • Must be a mature Christian

  • Demonstrated capacity to function well in a team and contribute effectively to team efforts


  • Must be a honest and accountable person with resources

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate/lead in daily devotions and weekly Chapel services.

  • Perform other duties as that may be assignment.

  • Self-confident, reliable and good leadership qualities

  • Self-starter and innovative

  • Great attention to details and quality

  • Quick learner and adaptable to different work environments.

  • Commitment to strong work ethics and Strong client/customer service focus

Working Environment / Conditions:

  • Work environment: office based and field work

Accountability Database Officer - Kyangwali

Back ground

World Vision Uganda is a Christian relief, development and advocacy non-government organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 82 districts in Uganda implementing projects in health & nutrition, water, sanitation & hygiene (WASH), livelihoods & community resilience, education and child protection. World Vision (WV) is committed to the protection of children and adult beneficiaries from exploitation and abuse and will not employ people whose background is not suitable for working with the beneficiaries above. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible.

Due to expansion in scope of our programmes, we are now seeking for qualified and passionate individuals willing to share in our vision and join our team in the position below.

Position: Accountability Database Officer - Kyangwali

Report to: Meal Coordinator

Location: Hoima District

Project Duration: 6 Months

Purpose of the position:

The purpose of this position is to lead in operationalizing Humanitarian accountability within the programme. In line with the Programme Accountability Framework (PAF) of World Vision International, the Accountability Officer will ensure the four pillars of the PAF (Information sharing, consultation, participation and CRM) meet international standards and commitments such as; Humanitarian Accountability Partnership, Core Humanitarian Standards, good enough guide, DO NO HARM among others.

Key Outputs/Responsibilities.


  • Ensure staff and other stakeholders at settlement level adhere to information provision guidelines of World Vision.

  • Support programme staff to implement information provision guidelines and district level information provision strategy. This includes setting up notice boards, printing documents to include on notice boards, establishing information centers and ensuring relevant, accurate and timely information is shared with beneficiaries.

  • Review and improve or develop districts/settlement level information provision strategy. Work together with Food Assistance Officer to ensure all stakeholders are sufficiently informed according to the information provision guidelines.

  • Ensure implementation of feedback and complaints mechanisms across all programs in the settlement. This includes: Ensure adherence of the staff to Feedback and Complaints Policy and Procedures, Help Desk Guidelines, Suggestion Box Guidelines etc. Including confidentiality, impartiality, timely and appropriate response.

  • Review complaints, feedback, inquiries and suggestions received through all mechanisms together with the Senior Food Assistance Officer. Decide a plan of action and ensure the action is carried out in a timely manner and in accordance to the guidelines.

  • Conduct routine monitoring of the different CRM in place to ensure effectiveness and utilization by beneficiaries and other stakeholders

Co-ordination & Consultation

  • Engage the community in an appropriate and respectful manner, never raising false expectations.

  • Intentionally, regularly informally and formally consult with beneficiaries, non-beneficiaries, and Government officials, other agencies to receive feedback on our programs, commitments and staff conduct.

  • Through Humanitarian Accountability assessment, establish how the community would like to receive and share information, how they (beneficiaries) would like to be consulted and participate in WV programmes and channels in which beneficiaries would like to complaint and provide feedback regarding WVs interventions

  • Attend coordination and inter-agency meetings on monthly basis to represent World Vision at settlement level.

  • Raise and address any issues discovered during consultations. Raise sensitive issues/incidents immediately to the Accountability Monitoring and Evaluation Officer.

Documentation and reporting

  • Document all settlement level complaints, feedback, inquiries and suggestions in a central database.

  • Compile and submit quality reports to Food Assistance Manager as directed. Ensure that all reports are highly accurate, comprehensive, well documented and will guarantee the credibility of the program;

Capacity building and training

  • Strengthen the capacity of staff to identify the needs and preferences of the communities where WV operates. Work with programme staff to improve the ways in which World Vision engages with the community based on findings from community consultations.

  • Develop and facilitate trainings that help all staff and stakeholders to build understanding on; humanitarian Accountability, DO NO HARM, and Core Humanitarian standards and commitments.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Qualifications: Education/Knowledge/Technical Skills and Experience

  • University Degree in education, sociology, political science, business or international development;

  • At least 2 years’ experience in working with International NGOs with relevant community focus

  • Demonstrated ability to work effectively with beneficiary communities, Government and other stakeholders at the district level;

  • Experience in training and community consultation highly desired

  • Experience in facilitating focus group discussions with local communities and reporting.

  • Commitment to and understanding of international humanitarian standards, especially the Red Cross and Red Crescent Code of Conduct, Sphere, and the Humanitarian Accountability Partnership (HAP) Standard;

  • Ability to work in a cross-cultural context with people of various backgrounds;

  • Modeling of accountable practice through personal actions and approaches to program management;

  • Minimum of 3 years of work experience in working with humanitarian emergencies is highly desired.

  • Ability to work with inter-disciplinary teams and a wide range of program/project activities

  • Strong report writing and communication skills