Job Opportunities with World Vision Armenia

World Vision Armenia has worked with the vulnerable children of Armenia, their families and communities, since 1988.

Currently, World Vision Armenia has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. About 117,000 children benefit from World Vision Armenia's programmes, which currently operate in six marzes (regions) and capital Yerevan, including 14 areas throughout Armenia.

Thank you for your interest in working with World Vision Armenia!

Director of Global Compliance

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


In connection with the Enterprise Risk Management (ERM) group, this position provides leadership for the WVI global compliance function. The Director will be expected to understand and evaluate WVI’s unique organizational environment, and apply a deep understanding of technical compliance principles to establish a recently developed function that will deliver an effective organization-wide compliance program. To accomplish these goals, the Director will need to possess a strong understanding of compliance best practices, and be able to exhibit creativity and strategic thinking in designing and implementing a framework that will enable the organization to effectively identify and manage its

internal and external requirements. The Director will be expected to act as a champion for fostering a culture of compliance in the organization. In particular, challenging existing negative perceptions of the compliance field, and demonstrating the benefits and value that a compliance practice can bring to WVI. This will include driving adherence to policy management standards, chairing the policy oversight committee, and advising stakeholders on policy development and revision. This role will also advise and support mandatory employee compliance training programmes ensuring a high degree of quality. This role will lead and support a network of Compliance Champions throughout the

organization who will act as focal points for their individual offices in leading the implementation and maintenance of local compliance functions and a compliance framework and monitoring tool.


  • Chair the policy coordination committee and act as a subject matter expert on policy management standards to ensure existing and new policies are in alignment.

  • Partner with a wide range of stakeholders and policy owners to advise on policy management and development best practices.

  • Maintain a network of partners and compliance champions throughout the organization to implement and support the Field Office Compliance Framework and monitoring tool.

  • Act in an advisory capacity to ensure employee training programmes and communications are effective at educating employees on expected behaviours.

  • Develop and deliver regular reporting to senior leadership and/or the Board on the effectiveness of the compliance program, highlighting any significant gaps requiring intervention.

  • Within the context of NGO Compliance practitioners and networking groups, act as a leader in developing sharing innovative best practices in place in World Vision.


  • Bachelor degree in finance, business, project management, security or related discipline.

  • Minimum of 8 to 10 years of work experience leading a compliance programme or related function.

  • Membership in a global compliance institute/organization.

  • Well-developed verbal and written communication skills.

  • Experience in developing and implementing strategies that produce results.

  • Demonstrated leadership skills in setting strategic goals, measures of success and priorities.

  • Ability to understand and align cross-functional strategic priorities.

  • Knowledge and experience in managing a compliance function.

  • Ability to effectively engage with executive level management in championing compliance and implementing it as relatively new discipline in the organization.

  • Experience in managing stakeholders and business units to achieve results.

Preferred Skills, Knowledge and Experience:

  • Externally recognized compliance certification or qualification preferred.

  • International and/or prior experience working with an INGO.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Procurement Solutions Centre Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*For WV internal applicants only.

*Please submit your CV in English.


The Procurement Solutions Centre Director (PSC) will develop and implement strategy for, and lead the global Procurement/Supply Chain function for the organization to optimize the delivery of products and services through strategic sourcing and category management. The PSC Director will co-lead all Regional Supply Chain Directors and indirectly lead the Supply Chain function for National Offices. This will include recruitment, performance management, talent development and operational priorities and execution. This position also supervises the Global Center Buyers, and the Global Grant and Supply Chain Compliance Director, and connected functions.


  • Develop and execute the global Procurement strategy including strategic sourcing, category management, and procurement risk management.

  • Manage vendor and stakeholder relationships, including contract negotiations and performance.

  • Partner and collaborate with the ProVision team to optimize functionality of processes and tools.

  • Lead and manage GC buyers and staff to be accountable for effective and efficient delivery of goods/services at the best possible prices.

  • Negotiate contracts and monitor vendor performance.

  • Lead annual procurement planning process with GC and field stakeholders. Provide market analysis and advise to stakeholders for effective decision-making.

  • Lead and manage the Global Grant and Supply Chain Compliance Director and function.

  • Co-lead and manage with the Regional SDOs the six Regional Supply Chain Directors, to deliver on the Supply Chain strategies that support global field operations.

  • Develop and implement Supply Chain standards, performance metrics/KPI's, and strategy.

  • Identify and implement continuous improvements to simplify processes and drive operational excellence.

  • Build capacity and bench strength of the global supply chain function.

  • Identify and track key performance indicators and operational targets for GC and Field procurement that align with leadership expectations and goals, including but not limited spend analysis, negotiated savings, on-time payments, etc.

  • Develop and deliver dashboard reporting tool for leadership showing progress against goals.

  • Develop, implement and manage annual global Procurement budgets and cost recovery targets (procurement fee).


  • Masters' degree in supply chain management, business administration or comparable experience required.

  • Professional certificate in purchasing, transportation and/or logistics and current member of CSCMP, CILT, CAPS or CIPS strongly preferred.

  • Proficiency in contract negotiations, audit procedures, legal regulations. Basic understanding of accounting principles.

  • Budgeting and cost center management, including forecasting and cost recovery.

  • 15 years experience in sourcing, supply chain management or comparable field.

  • Demonstrated leadership experience in complex and multi-faceted work environment.

  • Able to lead a virtual and/or matrix team effectively.

  • Expertise in developing and implementing a global procurement strategy.

  • Clear conceptual and critical thinker who can convert ideas into outcomes.

  • Master negotiator.

  • Excellent communication and problem solving skills.

  • Project Management.

  • Fluent in English (written and oral).

  • Additional language desired, but not required.

Preferred Skills, Knowledge and Experience:

  • Lean-Six Sigma training or certification preferred but not required. Project Management certification preferred but not required.

Work Environment/Travel:

  • May to travel up to 25-30% domestically and internationally.

  • Capacity to work from home, requiring flexibility in working hours over a range of WV timezones, and to do so effectively.

Response Manager

Response Manager


Yerevan, Armenia




Response Manager (RM) provides leadership to WV Armenia’s humanitarian emergency response during and after the Cat1 with the nationwide goal: “To respond to the needs of children and their families effected during and post-conflict period in Armenia”

S/he participates in decision making regarding that response grants, local funding and WV private resources are acquired with high quality planning and in alignment to WV’s and UN standards for emergency programming.

Under the direction of the WV Armenia Interim Program Director and in collaboration with the MEERO HEA, this position will provide leadership in developing strategic planning and supervision of projects under the response including enhance partnering and networking capacity and position WV Armenia within the UN working groups system and respective donors. The Response Manager will advocate for issues on funding and policy change to be addressed under the countrywide response mechanism to ensure affected girls and boys from Nagorno-Karabakh and their neighboring host families benefit from the program.

RM manager provides leadership and supervision to the response grants and projects in close cooperation with existing core functions and Operations Team so to ensure integration of program, influencing and resource development activities towards early recovering and medium-term solutions.


  1. Strategy

  • Lead the response and ensure operational coordination within the NO operations, including operations team, programs, advocacy, Child Protection, security and support functions. Check accuracy of provided specifications, without going into technical details,

  • Lead coordination with other actors, including national and local government, EU, UN and peer organizations. To do this, close collaboration is to be ensured with the in-country 5WGs (response working groups), the local authorities and partners as well as WV regional office Disaster Management Team,

  • Assess situation and help response office identify key actions and develop 6 months response operational plan, with clear objectives and targets by end January 2021.

  1. Leadership & Capacity Building

  • Identify key staffing and capacity gaps required to meet needs on the ground. Especially support facilitation of response accountability mechanisms and capturing lessons learned for advocacy and fundraising objectives,

  • Lead and coordinate Response team to have timely, relevant and effective response operations,

  • Affirm, mentor, coach and equip project managers to set strategic directions, strengthen relationships with Support Offices, accept accountability, manage performance, and nurture staff in a way that aligns with WV’s vision, mission, and core values and enables WV Armenia to meet its organizational goals,

  • Adhere to WVI key policy documents – mission, core values, and covenant of partnership,

  • Contribute to WV Armenia strategic and operational performance as Senior Leadership Team (SLT) Member.

  1. Risk management & Quality Assurance

  • Support the Interim Program Director to manage response related risks.

  1. Resource Development

  • Support resource mobilization unit to develop operationally sound proposals that are in line with Response Intent and other strategic documents,

  • Ensure alignment of Response actions with internal and external humanitarian standards and requirements. Review WVI and international response and emergency standards, especially on the need of children in crisis, and support field and operational staff to understand and help incorporating emergency standards in the ongoing response operation,

  • Collaborate with the WV Armenia Advocacy, Child Protection, Communication managers for strong and relevant external positioning.

  1. Partnership, Networking and Coordination

  • Ensure appropriate representation of WV Armenia at strategic fora that could lead to resource acquisition and enhanced programming collaboration, in collaboration with PD and Operations Manager,

  • Manage relationships with response partners in line with WV’s policies, standards and values and behaviors,

  • Liaise with RO HEA and Support Offices (SOs) during negotiations and preparation of joint project applications/initiatives.


The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training:

  • Bachelor’s degree in International Development, Social Sciences, Business Administration, Economics or a related field applicable to developing country context,

  • Master’s degree in International Development, Management or other field applicable to developing country context preferred,

  • Minimum of 10 years managerial experience in Technical Program Development, Resource Acquisition, Monitoring, Evaluations and Quality control with a thorough understanding of all areas of project management cycles in a complex, international organization,

  • Leadership of diverse teams and operations aiming at child well-being,

  • Work experience in partnering with the host government and UN agencies,

  • Ability to engage at a strategic level with senior government and INGO officials,

  • Strong budgetary and financial management skills,

  • Excellent proven track record of donor relations with multiple donors,

  • Good interpersonal, organizational and time management skills,

  • Ability to lead a team with an empowering and outcome-oriented approach,

  • Ability to maintain performance expectations in a continues changing environments,

  • Excellent written and verbal communication and relational skills, especially in a cross-cultural environment, and ability to analyze and solve problems, persuade, network and negotiate,

  • Proficiency in written and spoken English,

  • Ability to solve complex problems and to exercise independent judgment,

  • Computer literate in Microsoft Office, Lotus Notes or similar database, email and internet programs,

  • Ability to travel within country, regional and internationally,

  • Demonstrated track record in proposal development, funding acquisitions and project and grant management for major government donors preferred,

  • Demonstrable experience in planning, reviewing, strategizing evidence building aimed at child development, children in crisis, GBV and issues affecting most vulnerable girls and boys.