Job Opportunities in Asia and Pacific

World Vision has the privilege to partner with communities in 18 countries in the Asia and Pacific region: Bangladesh, Cambodia, China, India, Indonesia, Laos, Mongolia, Myanmar, Nepal, North Korea, Papua New Guinea, Philippines, Solomon Islands, Sri Lanka, Thailand, Timor Leste, Vanuatu, and Vietnam.

World Vision also has fundraising (Support) offices located in: Australia, Hong Kong, India, Japan, New Zealand, Malaysia, South Korea, Singapore and Taiwan. To pursue career and internship opportunities with one of our fundraising (Support) offices in the Asia and Pacific region, visit: World Vision Fundraising / Support Offices

Job Locations

Technical Director – Market Systems Development

JOB ANNOUNCEMENT

Technical Director – Market Systems Development

World Vision is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. Our Cambodia Office is seeking for one (01) qualified candidate(s) to fill the vacant position of:

Position: Technical Director – Market Systems Development

Location: Phnom Penh, Cambodia

Salary & Benefit Package: International accompanied package available dependent on professional experience and qualifications

I. THE PURPOSE OF THE POSITION

Purpose of position

The Technical Director - Market Systems Development will have overall responsibility for management and leadership of all USDA funded aquaculture project activities and staff related to World Visions role as partner lead for Expanded Trade of Agricultural Products. S/he will be responsible for technical leadership and administrative oversight of World Visions program, overseeing a $5M budget and 14 staff and will serve as the principal liaison for coordination of implementation with the award manager (ASA/WISH) and World Vision.

S/he will manage a team of World Vision project staff and engagement with stakeholders and ensure quality, timeliness, and efficiency of all products and activities generated under the grant related to World Visions role. The Technical Director is expected to have strong leadership qualities and depth and breadth of technical and management expertise.

ROLE RESPONSIBILITIES

  1. Manage proactive and responsive relationship with project Chief of Party and Deputy Chief of Party in close collaboration with World Vision US and National Office staff

  2. Directly oversee grant implementation of a highly technically rigorous aquaculture national market system development project, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance

  3. Manage a diverse team of 14 project staff and 10 short term technical assistance consultants in the technical areas of Sanitary and Phytosanitary Standards, SME Business Development, National Marketing and Branding, Aquaculture Traceability and SME Financial Services to develop the aquaculture market system. Ensure proper technical capacity of staff to manage project activities. Lead short-term consultants and World Vision support staff.

  4. Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely accurate and professional reports that meet donor requirements.

  5. Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to award manager and World Vision US staff.

  6. Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits

  7. Liaise with local government officials, local communities, donor representatives, private sector, and other stakeholders as appropriate

  8. Consistently look for more effective and efficient implementation methods and opportunities to increase impact

    Participate and conduct on-going project research, review and lessons learned events with key staff and partners/sub-grantees

  9. Participate in appropriate forums to represent World Vision, the project, and seek cooperation for joint communication and advocacy opportunities

  10. Escalate grant management issues early and openly; resolve grant management issues quickly and fully.

  11. Provide vision and strategic technical leadership for the project.

  12. Close cooperation with National Office Grants lead for implementation of the Grants objectives as well as close collaboration within the National Office Grants Unit on donor positioning, lessons learned, grant health and quality improvements

  13. Establish clear and frequent communication regarding program progress and oversight management with the donor.

III. REQUIREMENTS

  • A Master's degree in related field or equivalent qualifications in grant management and a technical field in developing countries

  • 7+ years of international development experience managing grant-funded projects

  • Proven ability to manage technical assistance teams

  • Knowledge of and familiarity with international assistance program requirements, preferably USDA and including other funding agencies (USAID, EU, DFID, etc.); their policies and regulations

  • Understanding of aquaculture market systems development approach and experience implementing market systems development related activities.

  • Ability to build and integrate teams of professionals around common goals

  • Demonstrated accomplishment in working with host-country professionals, ministries and with donor colleagues in country

  • Strong communication, presentation and report writing skills

PREFERRED

  • Experience in implementing aquaculture related projects and knowledge of fish market systems

  • Keen understanding of the unique political dynamics of the country and ability to work carefully and collaboratively to maintain productive relationships with the various government entities in (country of the grant)

  • Familiarity with USDA Food for Progress programs, their history and their development.

Work Environment

Be prepared to travel to implementation sites and regional, global meetings as May 1, 2019

INSTRUCTIONS

To apply for this position, visit our website www.worldvision.org.kh and APPLY ONLINE.

GO GREEN! SAVE THE TREES!

World Vision International is committed to the principles of workplace diversity. Qualified women and disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Successful candidate shall include the following assurances for child protection in the course of the consultancy: a) submit a police check b) act in the best interest of children and uphold WVI-C Child Protection Policy and Behavior Protocols c) inform WVI-C immediately if he/she becomes aware of any harm or risk to children.

Closing date is <15 February 2019>, at 17:00

WVV People & Culture Manager

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

People and Culture (P&C) Department aims to attract, retain and develop committed talents as well as cultivate the organizational culture of agility and innovation to support the realization of WV Vietnam’s strategy FY18-22.

PURPOSE OF POSITION:

  • To manage the team of Senior PnC Offices and PnC Officers in undertaking all PnC functions including recruitment, employment, employee relations, compensation and benefits, performance management, staff care, employee engagement, HR information management.

  • To add values to the PnC Strategic Functions including Organizational Development and Culture, Leadership Development and Succession Planning, HR Policies and Procedures to ensure compliance with WV Partnership P&C standards and effectively support the implementation of LEADER Strategy and WVV’s national strategy.

ROLE DIMENSION/DESCRIPTION

1. Recruitment

Facilitate workforce planning (short term and long term) to support the implementation of WV national strategy, annual business plans within the approved admin costs (admin ratio).

Provide technical coaching and support to recruitment processes to ensure that qualified candidates are sourced, selected and hired through the standard recruitment process.

Facilitate recruitment processes and coordinate onboarding/ orientation for key roles.

2. Staffing, Employee Relations & Engagement

Facilitate staffing changes including job rotation, relocation, promotion, secondment, additional responsibilities, etc. in close cooperation and consultation with line managers and concerned department directors/heads, which enable staff professional growth and career development.

Support in strengthening WV’s Christian identity and values and improving employee engagement.

Supervise and support the team to ensure that all legal requirements and staff benefits including Personal Income Tax (PIT), compulsory social insurance, personal accident and life insurance, health check-up, leaves, trade union benefits, long-term service recognition, etc. are administered in a professional and timely manner, in compliance with relevant laws, regulations and WVV’s HR policies.

Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Code, and WVV’s HR policy and principles.

Regularly track the legal changes including Labor Code and related laws (Insurance, PIT, Trade Union, etc.) to propose appropriate revision for WVV’s HR policy for National Staff/ Micro Finance Branches and expatriate staff.

Supervise the team to ensure that all P&C information including personal information/documents, contracts and appendices, policies sign-off, performance and training records, etc.is properly recorded both in personal files (hard copy) and on Our People (computerized automated HRIS).

Prepare reports and provide PnC information/statistics to internal and external stakeholders as requested.

Ensure the direct reports (senior officers and officers) are able to communicate effectively with line managers and staff on PnC related policies, procedures, practices and other P&C messages.

In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

Develop a follow up action plan to improve staff and organizational well being based on the results of Our Voice Survey (staff engagement survey). Implement the action plan in cooperation with the concerned directors.

3. Partnering for Performance

Provide ongoing support to line managers to implement the Partnering for Performance (WV’s performance management approach and process) for all staff, ensuring effective goal setting, quarterly check-ins, ongoing coaching and timely feedback are provided to employees by line managers.

Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manner.

Build the capacity of direct reports, develop their performance.

4. Learning and Development

Assess and identify competency gaps against competency frameworks for key roles.

Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development.

Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in Individual Development Plans and talent profiles.

Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) as well as a blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- A bachelor degree in a relevant field.

- Degree in Human Resource Management

Knowledge and Skills

- Good knowledge and understanding of HR functions such as recruitment, employment, employee relations, performance management, employee engagement, learning and development, compensation and benefits, etc.

- Thorough understanding of Vietnamese labour law and practices

- Good understanding about humanitarian industry and INGO operation

- Good understanding of WVV’s operation and its programs

- Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

- Good interpersonal skills.

- Good written and spoken communications skills in English and Vietnamese

- Well-organized work style including sound process management skills.

- Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

- Ability to coach, mentor and manage staff’s performance

- Willingness to support/subscribe to the ethos and values of WV in its work with the poor in Vietnam.

Experience

- A minimum of 5 year’s relevant working experience.

Our contact details are: People and Culture Department- World Vision International – Vietnam- Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

IT Security Analyst II

*Preferred location: Manila, Philippines. Other possible locations to be determined by home country of successful candidate in Kenya, San Salvador, Romania, Lebanon, Brazil or Colombia where WVI is registered to operate.

PUPRPOSE OF POSITION:

Individuals working as an IT Security Analyst II are responsible for working on security projects/issues for one or more functional areas (e.g., data, systems, network and/or Web) across the enterprise, develop security solutions for medium to complex assignments, work on multiple projects as a team member and lead systems-related security components. They provide expertise and assistance to all IT projects to ensure the company’s infrastructure and information assets are protected.

Individuals within the IT Security job family plan, execute, and manage multi-faceted projects related to compliance management, risk assessment and mitigation, control assurance, business continuity and disaster recovery, and user awareness. They are focused on developing and driving security strategies, policies/standards, ensuring the effectiveness of solutions, and providing security-focused consultative services to the organization.

Individuals develop, execute and manage data, system, network and internet security strategies and solutions within a business area and across the enterprise. They develop security policies and procedures such as user log-on and authentication rules, security breach escalation procedures, security auditing procedures and use of firewalls and encryption routines. To guide enforcement of security policies and procedures, they administer and monitor data security profiles on all platforms by reviewing security violation reports and investigating security exceptions. They update, maintain and document security controls and provide direct support to the business and internal IT groups. IT Security

professionals evaluate and recommend security products, services and/or procedures. They also communicate and educate IT and the business about security policies and industry standards, and provide solutions for enterprise/business security issues.

IT Security professionals require strong technical, analytical, communication and consulting skills with knowledge of IT Security and related technologies. Security certifications (i.e., Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manage (CISM), Global Information Assurance Certification (GIAC) and/or other certifications) may be required.

KEY RESPONSIBILITIES:

Policies, Procedures & Standards:

  • Maintains an up-to-date understanding of industry best practices.

  • Develops, enhances and implements enterprise-wide security policies, procedures and standards.

  • Supports service-level agreements (SLAs) to ensure that security controls are managed and maintained.

  • Monitors compliance with security policies, standards, guidelines and procedures.

  • Ensures security compliance with legal and regulatory standards.

Business Requirements:

  • Participates with the project team(s) to gather a full understanding of project scope and business requirements.

  • Works with customers to identify security requirements using methods that may include risk and business impact assessments.

  • Studies current and proposed business processes to determine impact of security measures on business goals.

  • Provides security-related guidance on business processes.

Security Solutions:

  • Participates in designing secure infrastructure solutions and applications.

Risk Assessments:

  • Works directly with the customers and other internal departments and organizations to facilitate IT risk analysis and risk management processes and to identify acceptable levels of residual risk.

  • Conducts business impact analysis to ensure resources are adequately protected with proper security measures.

  • Analyzes security analysis reports for security vulnerabilities and recommends feasible and appropriate options.

  • Creates, disseminates and updates documentation of identified IT risks and controls.

  • Reports on significant trends and vulnerabilities.

  • Develops plans to achieve security requirements and address identified risks.

  • Follows up on deficiencies identified in monitoring reviews, self-assessments, automated assessments, and internal and external audits to ensure that appropriate remediation measures have been taken.

Information/Data Security:

  • Consults with clients on the data classification of their resources.

Security Audits:

  • Performs security audits.

  • Participates in security investigations and compliance reviews as requested by external auditors.

  • Monitors multiple logs across diverse platforms to uncover specific activities as they occur from platform to platform.

  • Creates spreadsheets and databases with information in support of security monitoring and account/data access authorizations.

  • Consults with clients on security violations.

Security Support:

  • Provides security support to ensure that security issues are addressed throughout the project life cycle.

  • Performs control and vulnerability assessments.

  • Provides responsive support for problems found during normal working hours as well as outside normal working hours.

  • Identifies and resolves root causes of security-related problems.

  • Responds to security incidents, conducts forensic investigations and targets reviews of suspect areas.

  • Works with teams to resolve issues that are uncovered by various internal and 3rd party monitoring tools.

Business Continuity/Disaster Recovery:

  • Coordinates the development of disaster recovery test plans, testing, and documentation for each application.

  • Engages application and systems management in disaster recovery testing, objectives and auditing.

  • Participates in recovery drills.

Security Performance Management:

  • Analyzes reports and makes recommendations for improvements.

Communications/Consulting:

  • Collaborates on critical IT projects to ensure that security issues are addressed throughout the project life cycle.

  • Informs stakeholders about compliance and security-related issues and activities affecting the assigned area or project.

  • Interfaces regularly with staff from various departments communicating security issues and responding to requests for assistance and information.

  • Reports to management concerning residual risk, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.

Vendor Management:

  • Works with third party vendors during problem resolutions.

  • Interfaces with third party vendors to evaluate new security products or as part of a security assessment process.

Research/Evaluation:

  • Performs application security risk assessments for new or updated internal or third party applications.

  • Evaluates and recommends hardware and software systems that provide security functions.

Training:

  • Assists in the development of security awareness and compliance training programs

  • Provides communication and training as needed.

  • May guide users on the usage and administration of security tools that control and monitor information security.

Coaching/Mentoring:

  • Mentors less experienced team members.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems or other related field, or equivalent work experience.

  • Work experience in designing, implementing, and supporting threat management, vulnerability management, and risk management practices.

  • Work experience in designing, implementing, and supporting emergency and data breach response practices.

  • Requires knowledge of security issues, techniques and implications across all existing computer platforms.

  • Typically has 3-5 years of combined IT and security work experience with a broad range of exposure to incident management, IT audit, cybersecurity, and 1 - 2 years of experience with data privacy.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Work experience in security incident management, security risk management, and vulnerability assessment.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • CISSP certification

  • CEH certification

  • Vendor Management experience

  • Project Management experience

  • Risk Management experience

  • Incident Management experience

  • Cybersecurity experience

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

WVV AP Sponsorship Facilitator - Tran Yen AP, Yen Bai Province

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Currently, Nhu Thanh AP is in the transition process for LEAP 3 with 3 staff including 1 AP manager, 1 Temporary Sponsorship Facilitator, 1 Bookkeeper, 1 Development Facilitators (DF).

PURPOSE OF POSITION:

To support WVV in building and enhancing Sponsorship Service Operations focusing on childrens well-being and the transformation of registered children, their families and communities and sponsors, through collaborating with local sponsorship volunteers network in planning and implementing activities of the Sponsorship Management Project in the designated AP working area.

To assist the AP Manager in facilitating and maintaining efficient and effective Sponsorship Service Operations, Sponsorship programming and Child Monitoring according to the Sponsorship standards.

KEY RESPONSIBILITIES:

1. SPONSORSHIP SERVICE OPERATIONS

  • Monthly/quarterly/annual plans on Sponsorship Service Operations (SSO) are made and implemented under supervision of the AP Manager.

  • Child data and other sponsorship documents (both electronic and hard copies) as well as their relevant back-up copies are maintained systematically in a safe place.

2. SPONSORSHIP PROGRAMMING AND CHILD MONITORING

  • Registered Children (RC)are selected as per the APs child selection criteria which is formulated with regards to the Sponsorship Standard, national and local context.

  • Child Histories and Child Digital Images are processed and doubled-checked before entering into SingleSTEP.

  • The well-being status of RC is monitored, documented and reflected regularly in periodic reflections meetings of the AP team in collaboration with other AP staff, the sponsorship volunteers network and hamlet facilitators network other AP staff;

  • Health, education and child protection of children in target areas of the AP are monitored and appropriate follow-up actions are taken as part of the programmes interventions.

  • RC, their families and communities are intentionally included in the APs programming interventions, transformational development; their benefit, participation are tracked.

  • The presence and well-being related information of the RC is required to be updated into Step and a summarized report is to be submitted to AP manager/SSO Cluster officer after each Child Monitoring (CM)cycle.

3. COMMUNITY AWARENESS & TRAINING

  • The sponsorship volunteer network is established and managed at the target communes of the AP with close coordination between schools (teachers volunteers network) and community settings (hamlet facilitators network) at village and commune levels ;

  • Orientation and training are provided to sponsorship volunteers, hamlet facilitators and other related local partners;

  • The sponsorship orientation materials (adapted with local context as possible) are distributed to all RCs parents and non-RCs parents;

4. COMMUNE IN CHARGE

  • The commune Program Management Board (PMB)is appropriately set up.

  • Quarterly, semi and annual Plan of Action (POA)at commune level is prepared.

  • Monthly commune PMB meeting is organized with well-prepared agenda (covering (i) Progress against the commune action plan; (ii) Information required for monthly MIS; (iii) RC/Children well-being issues; (iv) Sponsorship performance; (v) Problems, concerns, and action/follow up plan, etc…).

  • Monthly commune PMB meeting minutes are recorded to report at ADP monthly meetings for reflection and follow up action.

  • Village Development Board (VDB) at village level is appropriately set up.

  • Quarterly, semi and annual POA at VDB level is prepared and implemented.

  • Assistance is provided to other Project Assistants in planning, implementing, monitoring and evaluation of other projects’ activities in the in-charge commune(s).

JOB REQUIREMENTS:

The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on the job training:

  • Bachelor degree; Major in education, public health, community development, social work and/or business administration is preferred.

  • Experience in community development or with NGO is preferred

  • Experience in capacity building for local stakeholders/partners is preferred.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture DepartmentWorld Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham street, Hanoi

Tel: 024. 39439920 (ext.114)

We give equal opportunity to every candidate, regardless of religion, race and gender

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV People & Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY18) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

There are 7 members in P&CD team, including P&C Director and six P&C Officers. Each P&C Officer is are charge of all P&C functions in their assigned regions and provide overall expertise in specific functions for P&C department.

PURPOSE OF POSITION:

To undertake all P&C functions in the assigned zone including Employment, Recruitment, Performance Management, Training and Development, Staff Engagement and P&C information management with minimum supervision and support from P&C director;

To provide overall expertise in the functions of Compensation and Benefits, Performance Management, Employee Relations to ensure compliance with Partnership P&C standards and undertake continuous improvement in quality and effectiveness;

To support the P&C Director in various aspect of day-to-day operations of PnC department, ensuring continuous improvement in quality and effectiveness of people management strategies;

KEY RESPONSIBILITIES:

1. Recruitment

Facilitate the multi-year and annual workforce planning to understand current and future staffing needs in alignment with strategic directions and operating plans, then define appropriate recruitment, retention and downsizing strategies.

Facilitate the standard recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

2. Employment and Employee Relations

Coordinate onboarding/ orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

Update all staff changes in the assigned zone to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone in compliance with relevant laws, regulations and HR policies

Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

3. Performance Management

Provide ongoing support to line managers and individual staff to implement the Partnering for Performance (WV’s performance management approach and process) for all staff.

This includes providing ongoing coaching and support to line managers and individual staff to ensure that performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

Support the development of individual development plans in collaboration with line managers and employees.

Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.

Recognize staff for their additional efforts/ contribution and outstanding performance in a timely and appropriate manner.

4. Staff Care and Employee Engagement

In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

Administer the engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff well-being and implement and/or coordinate follow-up actions to improve the result for the assigned zone

Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

Coordinate spiritual nurture activities for the assigned zone as appropriate to the context of Vietnam.

5. PnC Information Management

Record all employee information and recruitment processes on Our People in a timely and accurate manner.

Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc.

Prepare P&C monthly reports, payroll and other updates in a timely and accurate manner.

Provide statistics of the assigned zone as required

6. Leadership Development and Succession Planning

Assess and identify competency gaps against competency frameworks for key roles.

Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- A bachelor degree in a relevant field.

- Degree in Human Resource Management

Knowledge & Skills

- Good knowledge and understanding of HR functions such as recruitment, employee employment/relations, performance management, employee engagement, learning and development, etc.

- Thorough understanding of Vietnamese labour law and practices, especially Insurance

- Good understanding about humanitarian industry, WVV’s operation and its programs.

- Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

- Good interpersonal skills.

- Good written and spoken communications skills in English and Vietnamese.

- Well-organized work style including sound process management skills.

- Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

- Ability to coach, mentor and manage staff’s performance

- Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

- A minimum of 3 year relevant working experience.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department- World Vision International Vietnam- Address: 9th floor, Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

World Vision is a Christian humanitarian organization which works to improve the quality of life of people, especially children, who are marginalized and living in poverty regardless of religion, race and gender.

Project Assistant - EU Funded Homes not Houses Project - Killi

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the world’s most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 and currently works through 35 development and relief programmes in 20 Districts across the country.

At World Vision we are passionate about children and committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

PROJECT ASSISTANT – EU Funded Homes not Houses Project

Location : Killinochchi

Job Profile

The Project Assistant will be responsible for mobilizing the Beneficiaries and the Community of assigned Village(s)in order to implement Interventions of the Lively hood part of WVL’s (Flanking Measures) of the EU funded housing project. S/He is responsible for the organizing meeting, enumerate for surveys, Visit Beneficiary families, Monitor progress, and mobilize and train them for effective outputs, Coordinate Village level Government officials and participate progress meetings and update progress and critical matters to WV management. Also to support for any interventions that WV and HFS jointly undertaking for the betterment of the project. In addition He/She will be responsible for the following:

Major Responsibilities

  • Be the overall representative of the project for the assigned village/s mobilize beneficiaries and monitor the lively hood interventions, progress of house construction and any other common project interventions and report progress and inform timely the critical issues to the management for action

  • Get trained on important technical areas of the project and disseminate to the beneficiaries as ToT and facilitate to Family/Community led interventions (Land use plan, Small and Medium Entrepreneurs, Value Chain and Market survey, Savings Groups, Business Facilitation, Value Chain, Graduation and any other possible models and Cross cutting themes)

  • Support as Enumerators for any surveys, including beneficiary selection process, base line survey, Monitoring surveys and evaluation

  • Organize village meetings and project events as requested by project team with Project Officers and Government officials

  • Participate at Lesson Learnt events and support the project team in planning and decision making in order to improve quality of the project

  • Provide timely and complete reports as required by Project Management

Knowledge, skills & abilities required for the position

  • Advance Level Examination qualified

  • Minimum 03 years’ experience in implementing development programmes preferably in a NGO context

  • Field experience in implementation of housing projects, Livelihood activities, Gender, DRR and other crosscutting themes of the project

  • Experience in arranging community meetings, training and other events

  • Good report writing & communication skills in English with working knowledge of Tamil Competent t in the use of MS Office Applications, internet & email communications

  • Ability to travel extensively within project areas of operation

  • Good understanding of current socio, economic & political context of the areas of operation

  • Knowledge and experience of holistic community development

  • A team player with good interpersonal skills with cross-cultural sensitivity, & commitment to World Vision Core Values and Mission Statement

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Closing Date: 24th January2019

Only short listed candidates will be notified.

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice.

Project Assistant – EU Funded Homes not Houses Project

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the world’s most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 and currently works through 35 development and relief programmes in 20 Districts across the country.

At World Vision we are passionate about children and committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

PROJECT ASSISTANT EU Funded Homes not Houses Project

Location:Mullaitivu

Job Profile

The Project Assistant will be responsible for mobilizing the Beneficiaries and the Community of assigned Village(s)in order to implement Interventions of the Lively hood part of WVL’s (Flanking Measures) of the EU funded housing project. S/He is responsible for the organizing meeting, enumerate for surveys, Visit Beneficiary families, Monitor progress, and mobilize and train them for effective outputs, Coordinate Village level Government officials and participate progress meetings and update progress and critical matters to WV management. Also to support for any interventions that WV and HFS jointly undertaking for the betterment of the project. In addition He/She will be responsible for the following:

Major Responsibilities

  • Be the overall representative of the project for the assigned village/s mobilize beneficiaries and monitor the lively hood interventions, progress of house construction and any other common project interventions and report progress and inform timely the critical issues to the management for action

  • Get trained on important technical areas of the project and disseminate to the beneficiaries as ToT and facilitate to Family/Community led interventions (Land use plan, Small and Medium Entrepreneurs, Value Chain and Market survey, Savings Groups, Business Facilitation, Value Chain, Graduation and any other possible models and Cross cutting themes)

  • Support as Enumerators for any surveys, including beneficiary selection process, base line survey, Monitoring surveys and evaluation

  • Organize village meetings and project events as requested by project team with Project Officers and Government officials

  • Participate at Lesson Learnt events and support the project team in planning and decision making in order to improve quality of the project

  • Provide timely and complete reports as required by Project Management

Knowledge, skills & abilities required for the position

  • Advance Level Examination qualified

  • Minimum 03 years’ experience in implementing development programmes preferably in a NGO context

  • Field experience in implementation of housing projects, Livelihood activities, Gender, DRR and other crosscutting themes of the project

  • Experience in arranging community meetings, training and other events

  • Good report writing & communication skills in English with working knowledge of Tamil Competent t in the use of MS Office Applications, internet & email communications

  • Ability to travel extensively within project areas of operation

  • Good understanding of current socio, economic & political context of the areas of operation

  • Knowledge and experience of holistic community development

  • A team player with good interpersonal skills with cross-cultural sensitivity, & commitment to World Vision Core Values and Mission Statement

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Closing Date: 24th January2019

Only short listed candidates will be notified.

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice.

Project Asstistan – EU Funded Homes not Houses Project

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the world’s most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 and currently works through 35 development and relief programmes in 20 Districts across the country.

At World Vision we are passionate about children and committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

PROJECT ASSISTANT EU Funded Homes not Houses Project

Location : Mullaitivu

Job Profile

The Project Assistant will be responsible for mobilizing the Beneficiaries and the Community of assigned Village(s)in order to implement Interventions of the Lively hood part of WVL’s (Flanking Measures) of the EU funded housing project. S/He is responsible for the organizing meeting, enumerate for surveys, Visit Beneficiary families, Monitor progress, and mobilize and train them for effective outputs, Coordinate Village level Government officials and participate progress meetings and update progress and critical matters to WV management. Also to support for any interventions that WV and HFS jointly undertaking for the betterment of the project. In addition He/She will be responsible for the following:

Major Responsibilities

  • Be the overall representative of the project for the assigned village/s mobilize beneficiaries and monitor the lively hood interventions, progress of house construction and any other common project interventions and report progress and inform timely the critical issues to the management for action

  • Get trained on important technical areas of the project and disseminate to the beneficiaries as ToT and facilitate to Family/Community led interventions (Land use plan, Small and Medium Entrepreneurs, Value Chain and Market survey, Savings Groups, Business Facilitation, Value Chain, Graduation and any other possible models and Cross cutting themes)

  • Support as Enumerators for any surveys, including beneficiary selection process, base line survey, Monitoring surveys and evaluation

  • Organize village meetings and project events as requested by project team with Project Officers and Government officials

  • Participate at Lesson Learnt events and support the project team in planning and decision making in order to improve quality of the project

  • Provide timely and complete reports as required by Project Management

Knowledge, skills & abilities required for the position

  • Advance Level Examination qualified

  • Minimum 03 years’ experience in implementing development programmes preferably in a NGO context

  • Field experience in implementation of housing projects, Livelihood activities, Gender, DRR and other crosscutting themes of the project

  • Experience in arranging community meetings, training and other events

  • Good report writing & communication skills in English with working knowledge of Tamil Competent t in the use of MS Office Applications, internet & email communications

  • Ability to travel extensively within project areas of operation

  • Good understanding of current socio, economic & political context of the areas of operation

  • Knowledge and experience of holistic community development

  • A team player with good interpersonal skills with cross-cultural sensitivity, & commitment to World Vision Core Values and Mission Statement

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Closing Date: 24th January2019

Only short listed candidates will be notified.

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice.

Rich Media Quality Review Staff (8 positions available)

PUPRPOSE OF POSITION:

World Vision International (WVI) produces rich media to build a stronger connection between stakeholders and programs. This position will review various types of media (photos and videos) produced by field staff, compare them to a set of global standards, and then mark them as approved or rejected.

KEY RESPONSIBILITIES:

  • Review media (photos and videos), compare it to predefined criteria, and approve or assign a reject reason.

  • In times of low production staff will assist with other tasks and duties as assigned.

  • Provide administrative support.

  • Contribute to the success of the team by performing other duties as required.

KNOWLEDGE, SKILLS & ABILITIES:

  • High school degree.

  • Basic computer proficiency, competent in MS Office.

  • English fluency.

Preferred Skills, Knowledge and Experience:

  • High School degree is minimal requirement.

  • Candidates with experience in other business process outsourcing (BPO) companies with similar task have an advantage.

Work Environment:

  • Position is required to work from the office location (no work from home options).

People and Culture Generalist

PURPOSE OF POSITION:

To provide effective P&C advice, guidance, technical and administrative expertise on all P&C business processes to designated client groups to ensure consistency in the application of P&C best practices for national staff in the GC Manila office.

KEY RESPONSIBILITIES:

  • Provide expertise, coaching and development around the recruitment and selection of staff and work with the hiring manager throughout the process as needed and required with a goal of ensuring consistency and fairness in the recruiting and selection process for all local hires.

  • Partner with clients to develop and implement an orientation and on-boarding plan for all new staff andand stay actively involved with the new hire until the completion of the probationary period.

  • Assist hiring manager with PAF preparation and administration.

  • Maintain a current knowledge of legislation and regulation that relate to P&C issues, Assists in implementation and interpretation of P&C policies and procedures; updates and maintains employee handbook.

  • Provide appropriate support to employees and managers in addressing unsatisfactory performance. Ensure that underperforming employees are identified and specific plans created with the full intention of returning them to acceptable performance.

  • Provide expertise, coaching and development around the recruitment and selection of staff and work with the hiring manager throughout the process as needed and required with a goal of ensuring consistency and fairness in the recruiting and selection process for all local hires.

  • Manages the voluntary separation process including exit interview.

Payroll Coordination:

  • Provide liaison between outsourced payroll provider.

  • Work with payroll provider to ensure compliance (we will organise a training session with selected provider).

  • Update Payroll HR system to maintain accurate records.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • A minimum of 3-5yrs in Human Resources Management in Generalist role.

  • Expert knowledge of local labour legislature.

  • University Degree in Human Resources Management or other related field.

  • 1. Ability to work under pressure.

  • Team player who is detail-oriented.

  • Ability to function in a cross cultural environment.

  • Ability to maintain confidentiality.

  • Proficient in coaching, mediating, influencing, facilitation, presentation, communication, analysis, and problem solving.

  • Considerable knowledge of principles and practices of Human Resources administration.

  • Ability to complete a complex variety of tasks in an organized manner and to quickly change and adapt to new priorities.

  • Ability to objectively coach employees and management through complex, difficult, and emotional issues.

  • Ability to communicate with all levels of staff, orally and in writing.

  • Has broad technical knowledge combined with critical thinking skills to relate work performed to broader business context.

Preferred:

  • INGO Experience.

  • Experience and strong understanding of HR Business Processes such as Performance Management, Succession Planning, Change Management, etc.

  • Highly analytical with proven problem solving skills.

  • Strong business acumen and demonstrated capacity to work as a business / ministry partner with managers.

  • Excellent computer skills including: Microsoft application skills including Word, Excel and PowerPoint. Proficient with Internet navigation and electronic records management.

  • Sound understanding of contemporary HR practice and experience in successfully implementing HR policies and initiatives in complex settings.

  • Demonstrable credibility with key stakeholders either within WV or externally.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Project Co-ordinator - Livestock Initiative for Transformation

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the worlds most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 and currently works through 35 development and relief programmes in 20 Districts across the country.

At World Vision we are passionate about children and committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

Project Coordinator – Livestock Initiative for Transformation (anAgriculture based Project)

Location – Kalpitiya & Mundalama

Job Profile

To ensure the total implementation of LIFT project as per agreed plans which would provide opportunities to the most vulnerable households to increase their income sources and diversify their income options through provision of livestock based livelihoods.

Major Responsibilities

  • Lead the implementation of project activities/goal and ensure meeting of indicators and targets.

  • Plan for effective implementation of monitoring and reporting standards of projects and ensure the same through various staff at National Office and Area Programmes (AP).

  • Strategize for effective partnerships and networking of stakeholders and likeminded persons/organizations for the success and sustainability of the project, and help establish such collaborations.

  • Implement project budget in collaboration with APs, Finance and procurement to deliver project expectations.

  • Originate learnings and technical directions on agricultural production and marketing that would make the project deliverables effective.

  • Direct all staff reporting to this position with professional technical guidance.

  • (Please refer Job Description for Major Activities that needs to be covered)

Required qualifications, experience & competencies

  • A University Degree/Post Graduate on Agriculture and Economic Development

  • At least 2 years experience in Agriculture, livelihood and economic development

  • Prior experience in working for an INGO project sector.

  • Fluency and good command of spoken and written English, Sinhala and/or Tamil language

  • Experience in Project management including drafting project reports.

  • Good leadership skills

  • Good networking skills and stakeholder engagement

  • Experience in capacity building for local stakeholders/partners.

  • Experience in working with children

  • Ability to ride a motor bike with a valid ridding license

  • A Team player with good interpersonal skills & able to work well with diverse stakeholders.

  • Self-motivated and able to work with minimum supervision in a cross-cultural work environment

  • Willing to travel extensively within the area of operation

  • Commitment to World Vision Core Values and Mission Statement

Preferred Skills, Knowledge and Experience:

  • Academic requirements, technical skills or other knowledge preferred for this position.

  • Conceptual understanding of and commitment to development work, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Skills in facilitation of development processes, including organization, mobilization and influence of partners (especially at commune level) and partnering among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Networking, negotiation and partnering skills

Travel and/or Work Environment applicable.

  • Based at field level office with extensive travel (Area Program target area)

  • Working in team environment and under minimum supervision

  • Ability to work in stressful environments with physical hardship conditions with limited resources.

  • Willingness for continuous learning and adaptability due to frequent new initiatives and change in the working environment

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line applicationwith your CV and details of three non-related referees on or before the given closing date.

Closing Date: 24th January 2019

Female candidates are encouraged to apply.

Only short listed candidates will be notified.

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice.

WVV NO Sponsorship Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WV Vietnam Sponsorship Service Operations (SSO) deliberately focuses on improving the well-being of vulnerable children through one-to-one connection between sponsor and child. This relationship enables long-term engagement and financial commitment, partnering with communities and local structures, and authentic participation of children as agents of changes.

WV Vietnam is a national office and does not directly raise funds for local sponsorship, however, Sponsorship is responsible for 1) defining Child Sponsorship experience for both sponsors and registered children by creating effective communication via correspondence and Sponsorship 2.0; 2) monitoring the well-being of Registered Children (RC) and utilizing those data for WV’s and community’s intervention toward the most vulnerable children.

WV Vietnam’s Sponsorship program is implemented across all Area Development Programs (APs) with more than 74,000 RC up to FY18.

PURPOSE OF POSITION:

With the new Sponsorship generation, this position is 1) to support WVV in enhancing Sponsorship Service Operations focusing on children’s well-being and for better engagement of their families and communities and sponsors; 2) to assist Sponsorship Manager in ensuring the compliance of Sponsorship Service with Standards and the effectiveness of sponsorship program.

ROLE DIMENSION/DESCRIPTION

SPONSORSHIP COMMUNICATIONS (CORRESPONDENCES AND SPECIAL MAILINGS)

- Provide coordination role among team to ensure effective correspondences processed in a timely manner and in compliance with the Sponsorship standards and Child Protection policies.

- Closely follow up with Cluster Officers to minimize overdue and enhance the quality of correspondences in terms of consistency, completeness, timeliness and accuracy.

- Classify and handle the special queries on Sponsorship service effectiveness from Support Offices (SO), Regional Office (RO) and/or Global Central (GC) in a timely manner and in accordance with consultation of Sponsorship Manager.

- Work with GC in the design process of Special mailings, i.e. Christmas Cards (CC), Annual Progress Report (APR), include taking part in webEx meetings or discussions with GC, communicate with Sponsorship team on the follow up actions and report on the progress to Sponsorship Manager.

- Coordinate the validation and timely completion of RC data on Sponsorship system.

- Analyze GNOD SOI received from GC on a monthly basis to inform Cluster officers appropriate follow up actions.

- Manage the quality of correspondences with Translation Companies/Partners, ensure they receive regular/refresher training/update on Sponsorship standard; orientation on Child Protection and sign on the Protocol as required.

CAPACITY BUILDING

- Regularly observe and review correspondences business processes to improve its quality with innovation and simplification of the work while ensuring Partnership standards and Sponsorship system requirements.

- Research and communicate clearly with Sponsorship team on related new standards and initiatives from GC to ensure the smooth implementation at all levels.

- Training/Orientation material/plan developed in consultation with team to ensure AP staff and Sponsorship volunteers are well trained/communicated on the new initiatives or processes.

- Share good practices on Sponsorship service operations implementation within APs in Vietnam as well as National Offices in region.

- Support AP to conduct Sponsorship Basic Training and Communication events at AP level as required.

- Facilitate relevant sections in Sponsorship Annual Meeting, Zonal Meetings and Team Meetings as required.

OTHER SPONSORSHIP BUSINESS PROCESSES

- Participate in AP data audit and other DME events as required.

- Conduct Sponsorship Annual review; accompany sponsors group visit as required.

- Responsible for routine purchasing, logistics preparation, manage the mailing in and out with postal companies.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor’s Degree

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Demonstrated training and facilitation skills;

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Good English, especially email/letters writing skills;

- Good computer skills in Word, Excel, Powerpoint and email;

Experience

- Experience in community development or with NGO.

- Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department- World Vision International - VietnamAddress: 9th floor, the Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.