World Vision International

Job Opportunities in Asia Pacific

COME WORK WITH US…

Asia Pacific is growing fast, but behind the headlines celebrating progress and increasing prosperity, there are still enormous needs for millions of children who remain poor, uneducated, and vulnerable to illness and abuse across the region.

WHO WE ARE…

World Vision is a global Christian relief, development, and advocacy organization dedicated to working with children, families, and communities to overcome poverty and injustice.

WHO YOU ARE…

You are an energetic team player who is committed to using your professional skills and experiences to build a better world for children.  You understand the needs are often complex and difficult to solve, but believe that through collaboration, hard work and hope, you can make a difference.

WHY WORK WITH WORLD VISION?

World Vision has worked with the poorest in Asia Pacific for more than 60 years.  Today, we operate in 24 countries across the region supported by nearly 15,000 staff with six hundred long-term development programmes that benefits 1.4 million sponsored children and their families.

Our staff are experts across a comprehensive range of technical and organisational disciplines. More than 95% of our staff work in their home countries or region – equipped with critical knowledge of and sensitivity to culture, capabilities, language, and customs.
 
ARE YOU READY TO JOIN US?

Search our current opportunities below and apply for jobs that you feel passionate about!

Job Locations

Community Engagement Sponsorship Specialist

PURPOSE OF POSITION

The Community Engagement Sponsorship Specialist provides specialized support to the implementation of Sponsorship operations within the area program. The position supports the Area program manager in ensuring Sponsorship is well integrated within the area program ensuring the accurate and timely processing of correspondence and monitoring of child well-being outcomes for all Registered Children.

MAJOR RESPONSIBILITIES

Community Engagement Sponsorship Education

  • Participates in sponsorship education processes and contributes as needed

  • Develops and provides technical input on sponsorship messaging

  • Maintains inventory of sponsorship communications materials

  • Provides technical input on sponsorship aspects of community engagement

  • Facilitate in community engagement and capacity building efforts of partners and community groups

  • Supports Development Facilitator to coordinate specific needs of sponsorship communications at critical points – meeting with parents

Designing integrated activities with children

  • Provides subject matter expertise for integration of sponsorship requirements with development process and child participation

  • Coordinates Integrated Activity Plan to link sponsorship requirements with project or other activities

Monitoring

  • Provides coordination and support to ensure Child Monitoring Standards are met

  • Supports the establishment of monitoring processes and system through Child Protection committee including volunteer arrangements

  • Coordinates Integrated monitoring plan and its implementation

  • Coordinates information management – Data quality, data entry, monitoring, tracking, exception reports, follow-up reports

  • Coordinates the incorporation of Child

  • Protection standards in sponsorship processes

  • Work closely with the Development Facilitator to ensure Child Monitoring Standards is integrated well as a part of community led child protection mechanisms

  • Ensures that STEP data is made available on a regular basis for staff/partners review and decision making

Sponsorship Communications

  • Ensures sponsor communications activities are designed in such way so as to contribute to life skills and development assets of children

  • Coordination of design, development of communication materials, quality assurance and administration (including postage)

  • Coordinates information management, data quality, data entry, monitoring, tracking, exception reports, follow-up reports

Program team support and development

  • Engage in own personal learning and development and spiritual maturity and contribute to the development of colleagues

  • Contribute to ongoing reflection and learning within the team to improve program performance

KNOWLEDGE, SKILLS AND ABILITIES

Education: University degree

Knowledge and Skills:

  • Strong understanding of community-led development work

  • Creative and able to apply innovative thinking, partnership building and problem solving skills;

  • Strong facilitation skills, including catalyzing, connecting, and building the capacity of community groups

  • Good analytical and writing skills; Basic understanding of design, monitoring, and evaluation

  • Good interpersonal skills and cross-cultural sensitivity, abilities to work as a team.

  • Effective in English and Mongolian written and oral communication.

  • Computer literacy; Strong computer skills including Word, Excel, PowerPoint

Experience:

  • Previous relevant experience, including at least one year of working in and with communities

  • Experience with Sponsorship activities, program planning, implementation and monitoring

  • Experience with faith, community based and child focused Empowerment programs

Work Environment

  • Willingness to be flexible with hours when necessary and able to travel often in the field (50% of the time)

National Director, WV Bangladesh

PURPOSE OF POSITION:

As the National Director (ND) of World Vision Bangladesh (WVB), you will strategically lead, develop, and direct the implementation of all aspects of the ministry, bringing life in all its fullness to 2.2 million vulnerable children in Bangladesh. With a budget of close to USD 100 million and a team of about 1,580 staff, this is an exciting opportunity for you to help implement 56 Area Development Programmes and 9 grant-funded/special projects in 30 districts and 93 working locations in Bangladesh as well as the large response program for Rohingya refugees with multi-sectoral interventions like education, WASH, livelihood, gender based violence, shelter and nutrition.

In performing the role of ND, you will be an effective leader locally and globally, modelling the organization’s principles of Twin Citizenship; by acting as both a local and global representative of World Vision and collaborating effectively with other partnership offices and divisions you will achieve local and organizational goals while ensuring high ministry quality and overall organizational effectiveness.

You will lead the team to achieve the country's strategy in alignment with Our Promise, ensuring the country's operations and operating model maintain the Partnership's focus on Child Well Being Outcomes and Aspirations as they apply in Bangladesh; maximizing the impact in the field while maintaining efficiency as a wise steward of entrusted resources. You will also participate in and implement directional shifts of the organization, such as ensuring the Bangladesh program has capacity to execute global strategy, particularly for fragile contexts, development, and management of Projects of National Significance and grants such as the USD 86 million grant from USAID, which has recently been awarded extension for two more years and the EU grant of USD 15 million which is the flagship program of WVB. You will also have over sight of the response, providing guidance to the Response Director.

Externally, you will foster collaboration with major donors, project partners, local government, church representatives, faith-based organizations, and non-governmental organizations, serving according to given Power of Attorney. In doing so, you will maximize stewardship, effectiveness, the efficiency of costs, and operating models.

As the National Director, you will model a high standard of personal Christian leadership, ministry, and integrity through lifestyle and work relationships to be a fine exemplar of the organizations Christian faith, leading by example and providing spiritual guidance to staff on the Vision Mission and World Vision’s Core Values.

MAJOR RESPONSIBILITIES:

Deliver on Child Well-being Aspirations / Outcomes and Targets:

  • Collaborate and build coalitions to catalyze movements for children’s well-being, locally and globally.

  • Align and influence national strategic mandates and priorities with global priorities for Child Wellbeing (CWB).

  • Champion increased and enriched connections between children, communities and supporters, for an increasingly vibrant, authentic and engaging experience among them.

  • Lead champions for innovative approaches to organizational services, processes and systems.

  • Be a credible advocate for children and champion efforts for child rights, mobilizing change at every level by lifting the voices of local children, youth and their communities.

  • Ensure that the National Office (NO) functions in a contextualized, complementary, sensitive and cohesive manner. The core values, principles of interdependence and twin citizenship enhance the relevance of WV ministry and its distinct contribution to national development as well as guide the contribution it makes to the Partnership.

Grow and Leverage Yield to Ministry:

  • Ensures systems are in place so that projects are managed on time and on budget in achieving the desired impact on CWB.

  • Set up a structure and budget that supports the Ministry and is aligned with the strategy, while keeping adequate efficiency ratio to be competitive in the humanitarian industry.

  • In dialogue with GC and Region provide support / leadership for development and execution of shared support services in specific areas of ministry and functions, based out of the country and serving the entire partnership or region.

Increase and Diversify Funding Portfolio:

  • Build and maintain sustainability through diversified revenue growth in alignment with agreed targets.

  • Define vision for grants acquisition and management performance within NO, ensure that grants are strategically aligned to NO priorities and consider the competitive landscape.

  • Ensure alignment of programming for coordinated design and promotion of products and programmes.

Achieve Operational and Stewardship Excellence:

  • Lead the development and execution of the country strategy through programme approaches and operating plans with clear, measurable short-term and long-term targets.

  • Ensure country strategy is aligned with Regional and WV global strategic priorities and Partnership expectations.

  • Ensure organisational sustainability by ongoing predictive success planning (funding, Ministry, organisational development, leadership pipeline).

  • Ensure that key Ministry and support functions are strategically aligned and appropriately included in the NO strategy.

  • Ensure effective stewardship and accountability of WV resources, finances and people, consistent with performance standards established by the Global and Regional leadership.

  • Promote and model high level of transparency, integrity and zero tolerance to fraud.

  • Have overall responsibility for assessment of risks and the development of risk management planning to mitigate risks to NO operations, staff, assets and programmes.

  • Ensure organizational compliance to the "country" Government standards and laws for WV operations in the country.

Recruit, Motivate, Equip, Lead and Retain Capable Staff:

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships, and provide spiritual guidance to staff on the WV Vision, Mission and Core Values.

  • Demonstrate Christ-centered servant leadership amongst WV staff and diverse partners.

  • Demonstrate strong conviction and ability to work in ecumenical and inter-faith contexts.

  • Inspire staff to support Christian identity, commitments and witness (including incarnational living).

  • Build and promote culture that is sustainable for growth and high performance.

  • Build sustainability through the growth and development of NO people and leadership capability.

  • Build sustainability through effective organisational succession.

  • Lead in a way that facilitates a high performance culture, open trustworthy relationships and integrity; promotes a culture of learning and development, employee engagement, servant leadership and good stewardship of human capital in the office.

  • Build organisational culture, which leverages respect, value and promotes gender, age and ethnic diversity.

  • Contribute to the global pool of workforce of WV Partnership by sourcing, recruiting or building committed, competent talents from within the country.

Twin Citizenship and Partnering - External, Board and Partnership:

  • Act as a Twin Citizen ensuring that National Office participates in global processes and decisions and allocates resources and talent where most needed, Partnership wide.

  • Contribute to the Partnership, understand its systems and priorities, act as a global leader and a Twin Citizen.

  • Source best practices and strategic services available Partnership wide, be aware of, and apply relevant innovative approaches.

  • Promote social entrepreneurship by pursuing innovative solutions to social problems, acting boldly and proactively sourcing required resources and not constrained by resources currently in hand.

Build proactive external relationship with local government leaders, donors, church leaders, private corporations for the following purposes:

  • Social entrepreneurship.

  • Advocacy agenda - promote policy change for improved child well-being.

  • Donor relations for acquisition of resources and policy influence.

  • Enable and support programmes in the country by government agencies at all levels.

  • Media relations; Ensure that WV and Child Well-Being agenda are promoted appropriately.

Represent /the office/ engage and build strategic alliances with the Government of /the country/ major donor agencies, WV Partnership, non-governmental agencies, churches and media.

Strategically position WV as a credible and trustworthy national and global partner.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s degree in development studies, management, or social sciences; or equivalent with 10 years' experience in country-level program management.

  • At least 10-years experience in overseeing large Government grant, its acquisition, and donor engagement.

  • Experience in one of the major Ministries (Relief, Development, Advocacy), close familiarity with the other two.

  • Knowledge of LEAP (Learning through Evaluation with Accountability and Planning) cycle and Transformational Development Indicators is preferred.

  • Experience in fundraising and generating local revenue.

  • Advocacy and public relations.

  • Leading or working with advisory boards.

  • Ability to present persuasively to Senior Management Team, staff, donors, NGO’s, government officials, community leaders, and other stakeholders.

  • Demonstrating experience of living and working in fragile context (economic, social, weather, etc).

  • Experience with Humanitarian industry and World vision will be preferred.

  • Experience in combining slow and fast onset programs. Ability to juggle emergency response with long-term transformational development.

  • Effective in written and verbal communication in English.

  • Postgraduate degree in management or social sciences(regular course, not distance learning) (advanced degree is preferred).

  • At least ten years of senior strategic management leadership, preferably with a global organisation and/or international exposure.

  • A proven track record of delivering consistent, quality results with accountability and integrity.

  • A good knowledge of financial management and accounting principles.

  • Experience and/or understanding of matrix management.

  • A good grasp of current socio-political, economic, religious and cultural issues facing Bangladesh.

  • A good understanding of trends in the humanitarian industry and non-governmental organisations in relation to relief, development, advocacy and resource mobilisation.

  • Acceptability in the country to address the socio-political, economic, religious and cultural issues facing Bangladesh.

  • Eligible to secure visa and work permit to work in Bangladesh.

  • Dhaka has high pollution and willingness and fitness to work in this hardship location.

Preferred Skills, Knowledge and Experience:

  • Being a spokesperson for media.

  • Diplomacy to work with Government and Donors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

WVV AP Development Facilitator - Nam Giang, Quang Nam

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2019, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

To manage the technical projects in assigned communes

ROLE DIMENSIONS:

1.Community Engagement and Sponsorship: (Time spent: 50%)

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and

local government agencies, etc.) to mobilize resources for the well-being of children

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based

development approach

Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

Facilitate AP planning activities at the assigned communes

Facilitate annual community review and planning at the assigned communes

Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Facilitate refection meetings with participation of communities

Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the

community

Strengthen child protection committees in the assigned communes

MVC inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical

project interventions/ models

Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Facilitate the community based groups in development and implementation of micro projects

Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards

through the SR volunteer network

2. Program Management in assigned communes: (Time spent: 50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms..) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned commune

KNOWLEDGE – SKILL – ABILITIES

1. Education

Bachelor degree, preferably in education, public health, community development, social work.

2. Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Good English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

3. Experience

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with children and ethnic minorities

4. Work Environment

  • Based at district level

  • Working in team environment and under minimum supervision

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Phan Xuan Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Zonal Technical Program Officer - Livelihood - Central

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

PURPOSE OF POSITION:

  • Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

  • Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

  • Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

  • Contribute to ensure WV is a child safe organization through the implementation of the TP

MAJOR RESPONSIBILITIES

  1. Strategic Direction

  • Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

  • Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

  • Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

  • Participate in the impact assessment/ operation research of Project Models

  • Provide inputs to TP level reports

  • Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

  1. Technical Support and Quality Assurance

  • Develop and implement technical working plan for designed zone

  • Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

  • Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

  • Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

  • Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TPs implementation

  • Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

  • Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

  • Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

  • Review all the annual reports of the APs in the zone and provide feedback for improvement

  • Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

  • Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

  • Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

  • Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

  • Provide technical support for procurement and strategic sourcing (materials, consultants)

  • Manage project activities and budget for provincial level

  • Review and ensure accuracy and consistency of all LEAP 3 budget coding

  • Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

  1. Capacity Building

  • Introduce the technical models to AP staff

  • Provide technical guidance to district/commune partners on project models

  • In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

  • In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

  • Build and enhance capacity for local Rapid Response Teams (RRTs);

  • Participate in building capacity with/for the NRRT

  • Be ready for deployment to lead/join emergency responses (when requested)

  1. Advocacy and Networking

  • Build and nurture effective working relationship with technical departments at provincial level

  • Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

  • Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

  • Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

  • Identify and raise emerging issues for advocacy

  • Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

  • Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.

KNOWLEDGE, SKILLS, ABILITIES

  • Bachelors Degree in multi-disciplinary of economic social or community development/environment/ agriculture or related fields.

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.

  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department Ms. Phan Xuan Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Creative Communication Specialist

PURPOSE OF POSITION

To increase the overall reputation and trust of the organization in Mongolia, the Creative Communication Specialist, assures World Visions brand is brought to life through creative/art, compelling story telling and public engagement.

To provide creative support to enhance World Vision’s internal and external communications including the production and improvement of advocacy and marketing collateral through effective application and integration of the organization’s current global and local brand guidelines and Creative principles.

MAJOR RESPONSIBILITIES

Compelling story-telling of the projects align with World Vision’s global brand

Evidence of impact demonstrates that we do what we say we do

Creative content (video, photo, editorial, graphic design) is developed

Ensure the creative contents are World Vision brand compliant

Leverage the content created through appropriate social and traditional media channels as defined by World Vision and Donor priority audiences

Manage distribution of content through traditional media channels (TV, radio, website, newspapers, and magazines) and World Vision Laos’ official social media channels (Facebook, Twitter, Instagram, YouTube, etc.)

Coordinating and managing donor visits

Ensure designated spokespersons for the project speak as trusted ambassadors for World Vision

Planning and executing brand-inspired communications to support the organization’s ministry, advocacy, public engagement and resources development goals

Manage all social media accounts of WVIM and strategically increasing its supporter base

Producing visually engaging and compelling communication / marketing materials produced to increase awareness or inspire action among specific audiences

Manage the planning and production of compelling and issues-oriented advocacy and publicity materials (web-based, electronic, print and video) for effective media and public engagement by WVIM both in-country and internationally, and in collaboration with other World Vision Offices if/as appropriate

Liaise and manage relationships with external partners such as printing houses, media buyers, events companies, advertisers, newspapers, magazines and digital platform developers when necessary

Ensure distribution of the content produced in different channels available within WVIM (website, social media, internal e-newsletter) and the Partnership (DMC, wvi.org, others)

KNOWLEDGE, SKILLS AND ABILITIES

Minimum education and experience requirements

Bachelor’s/College Degree in Fine Arts, Advertising, Multimedia Arts, Development Communications and Mass Communication, Journalism, PR or equivalent

Proven experience with DSLR production cameras for photo and video, including audio

Proven experience with Adobe Creative Suite (Photoshop, illustrator, InDesign)

Additional requirements

Relevant experience of communications, public engagement, journalism or related field preferably in international NGOs or media industry.

Communications technical skills such as story writing, editorial, photography, and media relations

Thorough knowledge of international development and communications needs

Excellent command of English both written and spoken

Excellent written and verbal skills, with strong technical skills in writing, interviewing and photography

Preferred Skills, Knowledge and Experience:

Excellent interpersonal, cross-cultural and communication skills.

High passion and dedication to human beings, especially vulnerable people.

Willingness to work as a team and get along well with other people.

Willingness to adapt change and learn new skills.

Proven experience in crisis/risk communication

Proven experience in communication in marketing.

Ability to manage a small team, especially during field visits.

Proven commitment to Christian values

Work Environment

The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Monitoring & Evaluation Coordinator

FOR LAO NATIONAL ONLY

PURPOSE OF POSITION:

The National M&E Coordinator (Monitoring, Evaluation and Reporting) will work within the Strategy and Evidenceunit to support WV Lao PDR’s strategic goal to bring change in the lives of children in Laos, particularly to increase the number of children and mothers that are healthy and well nourished. This role will ensure programme quality, consistency and relevance through the provision of technical support to Zones regarding Monitoring, Evaluations and Child Well-being Indicator Reporting.

This role has a strong focus on strengthening WVL’s quality of programming and ensuring that all interventions are in line with WV partnership and humanitarian industry global standards. Specific responsibilities include the following:

Major Responsibilities of Job:

1. Strengthen Evidence Based Programs:

  1. Accountable for Monitoring and Evaluation in entire organization and work closely with the National M&E Manager and Strategy and Evidence Managerto strengthen evidence based programming by supporting APs and Grant projects through establishment of a national monitoring system which consolidate all strategic data from all projects and ensure the use of evidence-based M&E tools.

  2. Accountable for Baseline and Evaluation for Technical Programme and grant project and its report and ensure that MVC data are collected in all target areas. Maintain and update a consistent database.

  3. Support in Reporting and M&E for different stakeholder (SOs, Gov’t and Grants) and assist coordination of Annual Business Plan semi-annual review and reporting.

  4. Review all AP log frames and LEAP to ensure that there is program logic in the log frames.

  5. Development and continual improvement of simple M&E processes, guidelines and tools to strengthen M&E practice led with input and collaboration by Strategy and Evidence Manager, technical specialists and Association Director.

  6. Data consolidation and analysis of all available data led resulting in the generation of evidence of change at the national level.

  7. Communicate and share data and information with SPQD Director and PE Director/communications team so that data can be used to show best practice to others.

  8. Ensure National program information requested by WVL NO is provided in a timely manner

2. Provision of Technical Support to the APs, projects and Government Counterparts:

  1. Provide and/ or facilitate capacity building of technical and operations staff.

  2. To facilitate learning and reflection to improve M&E implementation in WVI-L.

  3. Conduct monitoring support visits and Data Audit visit to APs implementing sector projects and provide in the field technical consultation as requested, to ensure quality of sector activities implemented.

  4. Arrange for the translation of monitoring, evaluation and reporting resources into the Lao language.

  5. Assist donor visits and participate in donor visits when necessary.

  6. In times of emergency, provide technical support to disaster responses as directed by line management.

  7. Contribute to advocacy campaigns as directed by line management.

  1. Collaboration and Coordination

  1. Liaise with National government departments to ensure understanding of WVL’s M&E tools and evidenced based programming.

  2. Together with the National M&E Manager and Strategy and Evidence Managerto, engage actively with external partners working in the DME sector. This includes INGOs, NPOs, UN and other profit/public organisations. With supervision, seek opportunities for collaboration on best practice programming models.

4. Program Monitoring:

  1. In collaboration with the National M&E Manager andStrategy and Evidence Manager, develop simple and practical monitoring system and tools that can be used by all APs to track the progress of project implementation, and to capture learning.

  2. Work with TPM, TPC and grant project managers to ensure that the developed monitoring tool/system is used to ensure accountability and achievement of expected results and for learning.

  3. Support on how to develop AP M&E plans (and ITTs) as part of programme/project design. Make sure that baseline and target values for the indicators are set, appropriate monitoring methodology is developed and followed by the programme/ project team with M&E support.

  4. Ensure that the technical specialists are involved in the design of monitoring tools/systems and evaluations.

  1. Program Evaluation

  1. Facilitate and provide technical support to TP and AP for the process of programme/ project evaluations. This includes coordination, planning and resourcing program evaluations.

  2. In collaboration with M&E Manager, provide training in participatory programme evaluation to TP, AP and Government DME staff/teams.

  3. Assist the TP and AP staffs in producing project evaluation documents that are LEAP compliant.

  1. Program Reporting (Child Well Being Outcome Reporting):

  1. In collaboration with the National M&E Manager, and team, undertake a process of mapping standard indicator and output related indicators across all APs.

  2. Ensure the quality data and inclusive evidence consolidated from every projects provided in the CWB report and regular program reporting to SOs and Government by timely manner.

KNOWLEDGE, SKILLS AND EXPERIENCES:

  • Master degree in integrated development management from a recognized university or an institute.

  • In absence of the degree, it is required to have at least 3 years experience in community development, particularly in participatory project management.

  • Minimum of three years in demonstrated competency in providing management level support

  • Knowledge of development work, including program logic, theory of change, and community empowerment

  • Strong understanding of evidence based programming and a commitment to excellence

  • Ability to train others, ability to provide technical guidance and support to others, including zone, AP staff. Good presentation skills. Strong team work and support

  • Demonstrated experience of setting up and extracting data from electronic data collection systems such as Kobo and ODK.

  • Demonstrated experience in Microsoft Access or other database.

  • Demonstrated experience in statistical analysis.

  • Demonstrated experience in Baseline, Mid-term and Endline assessments and development and use of both quantitative and qualitative tools.

  • Excellent oral and written communication skills in English and Lao

  • Willingness to travel to the provinces and districts on a frequent basis.

  • Good analytical skills and Statistical data analysis software (SPSS, STATA, EpiInfo….)

  • Good understanding of Lao Government policy, laws and institutions and the ability to work together with the various stakeholders.

  • Supporting development activities in NGO context

Interested candidates are invited to submit a COVER LETTER and CV to the address below. Please indicate the POSITION TITLE. Deadline for application is 12 January 2020, however applicants are encouraged to apply early as applications will be reviewed on an ongoing basis and the position will close early if a suitable candidate is found.

Women are strongly encouraged to apply.

Mail: People and Culture Department

P.O. Box 312 Vientiane 01005

Email: [email protected]

Website: www.wvi.org/laos

Business Development Division Manager

PURPOSE OF POSITION

The role will report to the Assistant National Director for Field Operations and Resource Development and with a functional role to the Regional Resource Development (RDU) Director through a matrix reporting relationship.

The incumbent will provide leadership in developing strategy for resource diversification of World Vision Foundation of Thailand (WVFT) with a focus on bilateral/multilateral donors, enhance capacity and position of WVFT for acquiring & managing bi & multi-lateral grants and meeting donor and WV accountability standards.

This position's core responsibilities include coordination of the development of the National Office's business plan for grant acquisition and management (GAM), coordinate the implementation of GAM processes, proposal formulation, donor liaison, tracking of GAM performance metrics and building the capacity of local staff in the area of resource acquisition, grant management (with the focus on programming) and providing support to projects/programs that ensures quality, and adherence to WV and donor requirements. The focus of this position will be on resource acquisition.

MAJOR RESPONSIBILITIES

Develop National Office GAM Business Plan:

  • WVFT has a GAM Business Plan, which includes a donor landscape mapping, a prepositioning and donor engagement plan, and an analysis of the NO capacity advantages

  • WVFT has an efficient grant proposal tracking system.

  • NO has identified key partners and is member of key grant networks

  • Prepare monthly management reports for NO and senior management

Donor positioning and intelligence gatherin:

  • Strengthen existing bilateral/multilateral donor relations and develop new donor relationships through systematized relationship building approach (prospecting cultivating, inviting donors to visit WV projects, providing project data to donors for their dissemination and use, etc.)

Develop quality proposals:

  • Review and research possible proposals and recommend whether WVFT should pursue these opportunities within the parameters of the growth targets and strategy.

  • Lead grant applications and review donor proposal requirements.

  • Ensure proposals have a sound design that links seamlessly to a robust monitoring and evaluation plan that emphasizes adaptive management and systematized organizational learning

  • Meet with donors to clarify proposal requirements.

  • Pay field visits to collect data from Programme Managers for inclusion in proposals.

  • Assist in the review of draft proposals prepared by the proposal coordinator and WVFT technical staff, and provide technical inputs when appropriate and needed

  • Ensure proposals submitted by WVFT meet the requirements of donors.

Leadership and Building the Capacity of Local Staff:

  • Assist with building the capacity of WVFT cross functional GAM team in grant acquisition, management and compliance.

  • Develop a strong local second liner to be able to take up increasing grant management responsibility.

  • Build staff capacity on institutional grant project/program management.

Program Quality & Resource Mobilisation Mgr. – Solomon Islands

PURPOSE OF POSITION:

World Vision Solomon Islands (WVSI) is a grant funded office. The purpose of this position is to provide:

  • Leadership in acquiring and managing resources (grants and private funds) according to donor and WV accountability standards,

  • Leadership ensuring that grant opportunities align with WVSI strategy.

  • Management of Program Quality functions, including project designs, baselines, and evaluations, whereby projects contribute to a portfolio of programming aligned with strategic objectives.

This position will ensure that all projects and programs achieve the greatest impact on the well-being of children. This will also help WV and its partners in Solomon Islands to achieve their objectives so that World Vision is seen as a partner of choice for Support Offices and Donor Agencies. The Program Quality and Resource Mobilisation Manager is a member of the WV Solomon Islands Senior Management Team and plays a central role in the implementation of country strategy and business planning. As a member of the Senior Management Team, the position holder will work closely with National Director, Operations, and Finance to review strategic intent and grant priorities.

MAJOR RESPONSIBILITIES:

High quality proposals developed in line with WVSI strategy and sector priorities:

  • Engage proactively in Senior Management Team, provide regular updates on progress, and facilitate cross-organisational ownership, contribution, and decision making towards successful Grant Acquisition and Management (GAM).

  • Manage the concept development, proposal formulation, and submissions stages of resource mobilisation.

  • Serve as in-country focal point for managing the concept development, proposal formulation, and submissions stages of resource mobilisation. (e.g. consultation with key stakeholders in-country including staff, local government, donors, etc. to formulate programmatic ideas and directions that fit with WVSI strategic areas of focus and donor requirements).

  • Review calls for proposals and recommend whether WVSI should pursue funding opportunities using the Go/No Go Process, with decisions informed by WVSI strategy and technical programs.

  • Advise on prioritising of grants for block or competitive grant opportunities.

  • Ensure budgets are competitively costed within donor requirements.

  • Produce high quality grant proposals, ensuring all proposals submitted by WVSI meet donor requirements.

Regular support provided to Operations Team to ensure high quality Grant Management:

  • Provide regular on-going monitoring and support to Operations team to ensure grants under implementation meet required targets and donor expectations, and major grant performance issues are resolved or appropriately escalated.

  • Ensure that donor requirements and standards are well understood by PQ/Operations and project staff and a clear hand-over process is conducted for the implementation team, ensure that grant opening workshops are conducted, and produce grant/donor requirement summary sheets as required.

  • Provide support to grant/major donor projects on donor standards and regulations for monitoring and evaluation activities as required.

  • Ensure WV Solomon Islands tools for monitoring project activities are fit for purpose and enable data to be used for grant reporting.

  • Build cooperation, team spirit, a supportive and learning environment in collaboration with all other departments.

  • Provide management of PQ team.

  • Support the professional and personal development of the Program Quality team members through on the job coaching and via providing external or on-line training opportunities.

  • Regularly liaise and coordinate PQ issues with the Operations Manager and Operations team.

Program Quality Management and Staff Capacity Building Support:

  • Lead the coordination and drafting of major program quality documents including report writing, designs, baselines and evaluations. Develop annual plans for major PQ events.

  • Ensure documents meet donor and international best practice quality standards.

  • Lead the contracting and management of consultants to ensure high quality technical advice either in PQ products or project activities.

  • Ensure that the programming capacities of WVSI staff are adequately built.

Communication Management and Leadership:

  • Develop, direct and deliver an integrated and contextually appropriate strategic communications plan in line with WVSI’s priority program goals.

  • Ensure team delivers on content requirements in the WVSI content calendar.

  • Provide line-management and support/mentoring to staff within the communications team to ensure timely delivery of key outputs (eg: stories, photos, videos and other communication materials).

  • Maintain close collaboration with South Asia Pacific (SAPO)/Pacific & communications leadership for effective overall coordination.

  • Produces a WVSI emergency communications plan based on the National Disaster Preparedness Plan.

  • Provide supervisor oversight of WVSI Comms team.

Manage Supporter Engagement with major Donors:

  • Serve as the key liaison point for major donor engagement queries originating from Support Offices.

  • Act as the primary liaison for WSI’s relationships with Support Offices with relation to all projects. Ensure effective collaboration and regular communication with Support Offices.

  • Coordinate major donor visits to WVSI project sites.

  • Strategically manage and nurture major donor investment in WVSI.

  • Maintain detailed knowledge of context in which programming occurs, impacts being achieved, and challenges being addressed by WVSI programs.

  • Working closely with the National Director, continue to update/revise supporter engagement strategy and practices to adapt to changing context.

  • Engage with Donors and/or donor relationship managers to support co-creation and reciprocity of ministry.

Relationship management and Representation:

  • Actively network, build relationships, and strengthen reputation and positioning of World Vision with key donors present in Solomon Islands as well as World Vision Support Offices through regular meetings and other engagement activities.

  • Act as the primary liaison for WVSI’s relationships with Support Offices with relation to all grant projects. Ensure effective collaboration and regular communication with Support Offices.

  • Work closely and effectively with a broad breadth of staff (from project based field staff to high level technical advisors) to ensure effective grants management.

  • Ensure that WVSI is represented at appropriate regional or Global World Vision GAM and Programme Quality related meetings.

  • Represent WV at donor meetings, joint agency assessments and task forces, developing and maintaining good relationships.

  • Lead WV Solomon Islands contributions to consortia programming.

Strategic Thinking & Alignment:

  • Lead the development of the Program Quality strategy and related business plans for the country, ensuring alignment and application of WV International objectives i.e. Child Well Being Targets (CWBTs), World Vision’s development program approach and aggregation of metrics (e.g. grant implementation).

  • Ensures integration of all projects and programs bringing a true holistic approach to development.

  • Provides the Senior Management Team (SMT) the necessary Program Quality (PQ) data and analysis that can influence effective decision making for the overall good of Solomon Islands programming initiatives.

  • Encourage the full and appropriate expression of World Vision’s Christian identity.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelors Degree in Development Studies, Business Administration, a technical field (e.g. Public Health, Economic Development, WASH) or related field. Masters preferred.

  • Demonstrated 3-5 years’ experience in successful proposal writing, funding acquisition, and donor relations.

  • At least 5 years’ experience in program or project design, assessment, implementation, monitoring, evaluation and report writing.

  • Excellent written and oral English communication skills.

  • Knowledge of program development and design, resource acquisition, major donors and multi-laterals and donor relations.

  • In-depth knowledge on program design, monitoring and evaluation.

  • Strong planning, organizational and management skills and ability to prioritize and handle multiple tasks.

  • Ability to contribute to positive organisational development.

  • Demonstrated ability to work with autonomy, whilst working within a team to deliver high quality team products.

  • Demonstrated ability to work well with local staff and build capacity of local staff in a manner than honours their strengths.

  • Strong relational skills, especially in a cross-cultural environment.

  • Ability to work well in a team setting, including giving and receiving feedback to help improve team performance.

  • Ability to maintain calm and work under pressure to strict deadlines.

  • Experience with programming and/or operations in an emergency context is desirable.

  • Eagerness for learning.

  • Competent in use of Microsoft Office computer programs.

Preferred Skills, Knowledge and Experience:

  • Work experience in South Asia and Pacific regions.

Work Environment/Travel:

  • The position is based in Honiara in the World Vision Solomon Island Office.

  • Ability to travel in-country and internationally is required.

WVV Senior People & Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,500,000 (FY19) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To undertake all P&C functions including Recruitment, Employment/ Employee Relations, Performance Management, Learning and Development, Staff Care and Employee Engagement and P&C Information Management with minimum supervision and support from P&C Director

  • To support PnC Director in improving the organizational well-being as well as staff well being; identifying and implementing innovative ways to attract competent and committed candidates, develop bench strength at the both National Office and AP level.

  • To support PnC Director in building capacity and competencies of PnC Officers.

KEY RESPONSIBILITIES:

I. Recruitment

  • Facilitate the multi-year and annual workforce planning in alignment with strategic directions and business plans, and implement the multi-year plans.

  • Facilitate the recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

II. Employment and Employee Relations

  • Coordinate onboarding/orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

  • Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

  • Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

  • Update all staff changes in the assigned zone/s to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

  • Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone/s in compliance with relevant laws, regulations and HR policies

  • Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations. This includes support in handling grievance and disciplinary action processes of other zones.

  • Regularly track the legal changes including Labor Law and related laws (Insurance, PIT etc.) to propose appropriate revision for the HR policy for National Staff/ Micro Finance Branches and expatriate staff.

III. Partnering for Performance (Performance Management)

  • Provide ongoing support and coaching to line managers and individual staff in the implementation of the Partnering for Performance (WV’s performance management approach and process). This is to ensure that the staff’s performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

  • Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manner.

  • Facilitate recognition of staff for their additional efforts/contribution and outstanding performance in a timely and appropriate manner.

IV. Staff Care and Employee Engagement

  • In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

  • Administer the staff engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff wellbeing.

  • Support the PnC Director in developing WVV’s Our Voice follow up action plan in consultation with Senior Leadership Team and implement and/or coordinate follow-up actions to improve the results.

  • Support in strengthening WV’s Christian identity and values and improving employee engagement.

  • Coordinate spiritual nurture activities for Hanoi office as appropriate to the context of Vietnam.

  • Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

IV. PnC Information Management

  • Ensure all employee information and recruitment processes are recorded on Our People in a timely and accurate manner.

  • Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

  • Ensure all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc are filed properly.

  • Prepare P&C reports, payroll and other updates in a timely and accurate manner.

IV. Learning & Development/Succession Planning

  • Assess and identify competency gaps against competency framework for key roles.

  • Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

  • Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

  • Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

  • Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • A bachelor degree in a relevant field.

Knowledge & Skills

  • Good knowledge and understanding of HR functions such as recruitment, employment, employee relations, performance management, employee engagement, learning and development, succession planning, talent management and development.

  • Thorough understanding of Vietnamese labour law and practices

  • Good understanding about humanitarian industry, WVV’s operation and its programs.

  • Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

  • Good interpersonal skills.

  • Good written and spoken communications skills in English and Vietnamese.

  • Well-organized work style including sound process management skills.

  • Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

  • Ability to coach, mentor and manage staff’s performance

  • Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

  • A minimum of 5-year relevant working experience.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and respons

WVV AP Coordinator in Nhu Xuan AP, Thanh Hoa

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

ROLE DIMENSION / DESCRIPTION

  1. COORDINATION:

  • Effective partnership with relevant sectoral district officers is ensured. Good assistance is provided to AP Manager in building effective partnership and networks with various development partners at the district level

  • Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out acrossed all communes take place in one event.

  • Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

  • Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

  • Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

  • Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

  1. ADMINISTRATION

  • Accompany visitors to the project sites, acting as a guide and translator as necessary.

  • Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

  • Maintain a filing system of all documents pertaining to the AP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data.

  • Prepare and coordinate PMB meeting events.

  1. PROGRAM DESIGN, MONITORING & EVALUATION (DME)

  • Support the AP manager in making logistic arrangements for baseline surveys

  • Support the AP manager to complete the PDD and log-frame

  • Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

  • Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

  • Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the logframe and WVV’s standardized monitoring tools

  • Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

  • Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

  • Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

  • Document monitoring information and share with other staff/other APs when appropriate.

  • Visit community and project site frequently for monitoring purpose.

  • Coordinate learning and reflection at AP.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education:

  • Bachelor degree in education, or public health, or community development, or social work or business administration.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Knowledge in capacity building for local stakeholders/partners.

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Good English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

Experience

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with ethnic minorities.

Core Competencies:

Be Safe and Resilient:

I take care of my personal well-being and support others to do the same.

Build Relationships:

I treat others with empathy and respect so that trust grows and we can speak the truth with love.

Learn and Develop:

I create opportunities for myself and others to grow, strengthen competence and improve performance.

Partner and Collaborate:

I engage and influence networks of people beyond my role to make a bigger difference than we could alone.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Le Hoang Anh Ngoc

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:121)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Program Effectiveness Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

To support World Vision Vietnam (WVV) in implementing effective assessment, design, monitoring and evaluation events and strengthen WVV’s Monitoring and Evaluation (M&E) system across all programs, including Technical Programs, Area Programs (APs); and Special Funded Projects (SPs); strengthen DPA application in APs/APs in order to promote community ownership. The position involves significant reflection and learning as a process of quality improvement of M&E systems across WVV’s entire programs and in the approaches used to measure WVV’s effectiveness.

The PE Specialist assists the Manager of Programme Effectiveness Unit and subsequently Program Quality and Resource Development Director in building up the capacity of Zonal Program Effectiveness Officers, and relevant staff in effective M&E skills including the implementation of CWBOs.

The PE Specialist supports the Manager of assigned Technical Program in contextualizing DME tools, measuring indicators and monitoring the progress toward achieving TP goals and outcomes.

The PE Specialist supports the APs and projects in their assigned zone and all other APs whenever requested to meet minimum standards of DME for community development, and to promote higher quality sustainable programming.

To coordinate WVV departments, APs, projects to achieve the Horizon 3.0 Implementation Plan and assist APs and Projects in using Horizon 3.0 in managing effectively the AP/project information.

KEY RESPONSIBILITIES:

I. DME technical support: The quality of program and project Assessment, Design and Evaluation is consistently improved through active involvement in key DME event in the annual calendar.

  • Lead baseline and evaluation events with assistance provided in formulating methodology, collecting and analysing data; recommendations given to the final evaluation and assessment reports;

  • WV’s Development Programme Approach are contextualized and introduced progressively into WVV assessment, design, monitoring and evaluation;

  • Key Performance indicators are consolidated through Horizon and Powerbi

  • Program Effectiveness Manager and PQRD Director are assisted to establish a feedback loop with the community for the application of LEAP to inform decision-making;

  • Assigned technical programs and projects are assisted in developing standard tools and monitoring the progress toward their goal and outcomes;

  • TPs/APs are supported with relevant tools and processes for shared monitoring system;

  • APs/TPs/APs are supported with tools and processes for measuring and report on outcome on regular basis.

  • Review and provide comments for LEAP documents.

II. iCWBOs/CWB targets: WVI’s Indicators for Child Well-being Outcomes (CWBOs) and CWB targets are implemented for maximum relevance and utility in the Vietnam and AP context in consultation with PEU Manager.

  • Indicators are standardized for each TP;

  • On-going support is provided to implement baselines in APs/TPs to improve the quality of program DME

  • Quality assurance for iCWBO/CWBT measurements is control in order to make sure that the data is valid and reliable for informing decisions

  • AP staff and community capacity is built to understand and use the iCWBO/CWBT data in each AP environment.

  • Simple materials are collected and developed to support the effective implementation of the iCWBOs and MIS, Horizon;

III. DME Capacity Building: AP teams are supported to build DME capacity for project staff, local partners.

  • Staff training workshops are organized to introduce DME, DPA, CWBOs/CWB targets, Key Performance Indicators (KPI), and Horizon;

  • Close liaison is built and maintained with other relevant institutions such as local NGOs and WV National, Support and Regional Offices to best meet the objectives of Capacity Building for MnE and improve WVV’s M&E system;

IV. Coordination: Coordination with other PEU team members and departments

  • Coordinate with CE specialist in order to promote the community ownership in all LEAP cycle

  • Coordinate with PE Specialist for MVC/CCT in effectively identifying and assisting MVC and vulnerable groups

  • Coordinate with PE specialists in facilitating DME events and learning events

  • Assist assigned TP teams in finalizing Technical Program Design Document and TP adaptation through AP planning process.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor degree in Community Development, Business Administration, Information Management, Public Health and/or related fields.

  • Master degree is preferred

Knowledge & Skills

  • Have sound knowledge in developmental approach, M & E and management of information systems.

  • Understanding of NGOs and research field.

  • Have good skills in training and capacity building.

  • Have excellent interpersonal skills

  • Have excellent communications skills in verbal and written English and Vietnamese

Experience

  • Experience of working with NGOs.

  • At least 5-year experience on M&E and Information Management System

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Procurement Officer

We are looking for Vietnamese competent candidates to fill the following vacancy/ Tổ chức TNTGVN đang tìm kiếm các ứng viên cho vị trí :

WVV Procurement Officer - 01 position/01 vị trí

Work base/Nơi làm việc: Ha Noi

Deadline for application/Hạn nộp hồ sơ: 18 March 2020

For detailed Job advertisement, Job description please find on WV Vietnam's career page/ Vui lòng xem thông tin chi tiết trên trang mạng của tổ chức TNTGVN:

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

The position coordinates and monitors the implementation of Supply Chain Management (SCM) key focus areas and Regional/Global initiatives in Strategic Sourcing and Supplier Management; analyzing and interpreting trends and observations for management action; and engagement with relevant National Office staff and other stakeholders.

The responsibility also includes managing the procurement process: developing and executing contractual agreements with suppliers through positive relations with supplier network, effective negotiations and management of contracts.

KEY RESPONSIBILITIES:

I. Business Requirements

- Adherence to business requirements in fulfilling procurement needs

II. Planning

  • Advise and seek approval of internal customers of modifications from original requests.

  • Facilitates across all parties the timely resolution of issues that could impact meeting the needs of the requestor and communities.

  • Identify alternative supply sources for materials / services not under contract

  • Work with Logistics to ensure safe delivery and receipt of ordered materials

  • Resolve conflicts with deliveries and suppliers

  • Develop Item catalogues for the assigned categories enabling accurate procurement planning.

  • Train and facilitate the procurement planning process in the assigned projects / locations

  • Review the completeness and accuracy of the Plans and consolidate the Zonal /Cluster / AP Plans

  • Ensure grant requirements are understood and met in the planning process

III. Strategic Sourcing & Solicitation

  • Execute the Market Assessment and Supplier Pre-Qualification process as per the set guidelines based on the set guidelines for the assigned categories.

  • Manage the RFQ/RFP Process including baselines & price survey methodologies as per the approved framework for the assigned categories.

  • Lead negotiations for the assigned Categories.

  • Preparation of Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision making process.

  • Facilitate Purchasing Committee meetings and ensure that proper documentation is maintained.

  • Analyze and ensure that Partners' / Sub-Grantees' market assessment process, supplier pre-qualification process, RFQ/P and evaluation process, meets WV / Donor requirements, and capture any gaps identified in the capacity development plans / exemption approvals.

IV. Supplier contract and Relationship Management

  • Ensure approved standard agreement formats are used and any changes to the terms & conditions needs to be verified with legal and RSCM through HoD

  • Use contractual terms and conditions that are required during order request and processing for the purchase of goods, work and services.

  • Accurately complete the master data management form (or contract/supplier register)

  • Draft supplier contracts for those categories where the vetted global standard contract format is not applicable, and reviews supplier recommended changes.

  • Monitor and complete contract closeout, renewal or retender, as appropriate for the assigned commodities.

  • Ensure that the suppliers understand contractual conditions and performance indicators.

  • Identify & resolve or escalate contract-related issues both internally and externally.

  • Analyze supplier performance based on customer feedback information & other sources and coordinate with supplier for improvement.

  • Support to manage the supplier base, pre-qualification criteria and selection process. Identify and pre-qualify supply alternatives. Evaluate vendor responses and make finalists recommendations.

  • Arrange Pre-Bid meeting with suppliers.

V. Procurement Execution

  • Receive incoming Purchase Requisitions (Pending Buyer Action), verify specifications are clear, conduct sourcing event if required items are not already on contract, update the PR with actual supplier record and release PR for approval.

  • Follow Procurement Polices and guidelines in Supplier Award decisions under the applicable threshold.

  • Manage PO Change requests coordinating with Requesters, Budget Owners and Suppliers

  • Consolidates all required documentation for presentation to Finance for timely supplier payment for materials and services delivered.

VI. Data Management, Analysis and Reporting

  • Collect and analyze organization-wide data to support decision-making

  • Provide support in the design of the business metrics to monitor SCM performance and alerting management when the performance trigger is violated

  • Conduct spend analysis to support strategic sourcing activities, and Supplier Relationship Management

  • Prepare summary report of supplier bid responses for Procurement Committee award decision meetings

  • Track and analyze procurement performance and savings against established target levels 

VII. Process, Procedure and Policy

  • Socialize and implement the approved policies (including exemptions approved), processes and guidelines.

  • Advice management regarding any challenge / risks / impractical guidelines.

  • Collect customer feedback relating to the policies, processes and guidelines, and report to NO Management for improvements or change,

  • Review with Partners / Sub-Grantees, their SCM Policies, procedures and etc. to identify any gaps, document them under assessment reports, and capture under capacity building plans

VIII. Professional & Personal Development

  • Demonstrating an understanding of and commitment to World Visions Core Values in the approach to work and relationships;

  • Work and Life balance

  • Current career plan that is consistent with World Visions strategic goal

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

University graduate

Knowledge & Skills

  • Very good computer skills for analyse data, information consolidation and track measures (excel)

  • Understanding of the market trends and supplier network

  • Understanding of non-profit organizations

Experience

  • 1-2 years’ experience in procurement, including sourcing and purchasing in a similarly large agency in Vietnam context

  • Experience working with individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.