World Vision International

Job Opportunities in Asia Pacific

COME WORK WITH US…

Asia Pacific is growing fast, but behind the headlines celebrating progress and increasing prosperity, there are still enormous needs for millions of children who remain poor, uneducated, and vulnerable to illness and abuse across the region.

WHO WE ARE…

World Vision is a global Christian relief, development, and advocacy organization dedicated to working with children, families, and communities to overcome poverty and injustice.

WHO YOU ARE…

You are an energetic team player who is committed to using your professional skills and experiences to build a better world for children.  You understand the needs are often complex and difficult to solve, but believe that through collaboration, hard work and hope, you can make a difference.

WHY WORK WITH WORLD VISION?

World Vision has worked with the poorest in Asia Pacific for more than 60 years.  Today, we operate in 24 countries across the region supported by nearly 15,000 staff with six hundred long-term development programmes that benefits 1.4 million sponsored children and their families.

Our staff are experts across a comprehensive range of technical and organisational disciplines. More than 95% of our staff work in their home countries or region – equipped with critical knowledge of and sensitivity to culture, capabilities, language, and customs.
 
ARE YOU READY TO JOIN US?

Search our current opportunities below and apply for jobs that you feel passionate about!

Job Locations

Regional Finance Analyst

PURPOSE OF POSITION:

This position will act as a liaison between Financial Reporting Services Centre (FRSC) and the Regional Offices with the main purpose of addressing the specific needs of the region.

This position is primarily responsible for providing specialized financial and accounting information and analyses to pre-defined stakeholders. Using various reporting and analytical tools, and using analytical and technical skills,

this position will be responsible for specialized, complex or large financial analyses assignments required by stakeholders.

MAJOR RESPONSIBILITIES:

  • Provide reports and analyses to support the financial analysis requirements of the Regional Office and respective National Offices (NOs).

  • Develops new and effective tools, template and techniques for NO financial reporting and analyses, thus rendering better services to the clients.

  • Works on the uniform measures in the National Office financial reporting. Involves on the overall initiatives on various scorecards and Key Performance Indicators (KPIs) for the region.

  • Train key finance staff in the national offices to do financial analysis and to train these staff in using the various OLAP and SunSystems tools/templates to do analysis.

Management and Technical Services:

  • Provides technical advice and management advisory services pertaining to diverse and complex problems and analyses as requested by the Regional Office.

  • Conducts meetings to encourage interaction and the exchange of ideas, concerns and proposals from various stakeholders (Regional Office (RO), NO, and other groups/departments within or outside FRSC) to facilitate project delivery and improved services.

  • Performs and/or supervises examinations of the adequacy and effectiveness of WV National Office financial reporting standards, practices and policies; recommends changes to enhance operating efficiencies in the region.

Represent FRSC on regular regional finance meetings and consultations.

KNOWLDEGE, SKILLS & ABILITIES:

  • Bachelor's or University Degree in Accounting.

  • Has an extensive knowledge and experience in all areas of finance and accounting.

  • Excellent multi-tasking and organization aptitudes.

  • Minimum 3-5 years of experience preferably in an international NGO environment or the like.

  • Can thrive in a multi-cultural, geographically dispersed work environment.

  • Able to work with several functional managers or stakeholders.

Preferred Skills, Knowledge and Experience:

  • Strong Financial Reporting and Analysis competency. Preferably someone who has good experience on data analysis.

  • Proficiency using Microsoft Word, Excel, Acces, and Powerpoint; and the ability to quickly learn and use other software packages like OLAP, Monarch data extraction tool, etc.

  • Advanced experience/skills in using Excel is a plus.

  • Skilled in preparing complex management reports on a timely basis.

  • Certified Public Accountant (preferred but not required).

People & Culture Division Manager

PURPOSE OF POSITION:

This position is responsible for the strategic planning and execution of all aspects of the employee life-cycle including recruitment, hiring, staff engagement, development, performance management, HR administration, and separations. The People & Culture Division Manager partners with the national leadership team to create an organizational culture that encourages and rewards continuous learning and innovation, and which is firmly rooted

MAJOR RESPONSIBILITIES:

Build the Capability and depth of our Leaders:

  • Design and implement leadership development programs.

  • Facilitate talent management and succession planning activities for the National Office.

  • Provide change management leadership and training to managers.

Create a committed, engaged workforce, and ensure employee wellbeing:

  • Provide facilitation and training to managers for employee engagement.

  • Actively manage total rewards program to ensure alignment with WVI total rewards philosophy.

  • Identify and implement organizational development initiatives in alignment to strategy.

  • Administer Hay job evaluation system to support total rewards philosophy.

  • Conducting periodic staff salary surveys to ensure competitive compensation and benefit plans.

  • Manage WVFT Medical Scheme Administration of taxation system and other statutory returns.

Establish a strategically aligned culture of accountability:

  • Ensure all staff and managers are actively engaged in performance management activities throughout the year.

  • Provide performance management and coaching training to managers and leaders.

  • Identify organizational development needs and partner with global and national leadership teams to address.

Attract, develop and retain a diverse and skilled workforce:

  • Provide recruitment support and ensure adherence to internal and external policies and employment law.

  • Facilitate workforce planning, talent management, and succession planning activities.

  • Provide orientation and induction to new and transferred employees.

  • Perform skills profiling, auditing and identification of training needs.

  • Development of suitable training programs and packages to meet the needs.

  • Conduct in-house training programs.

  • Liaison with external training institutions and relevant bodies.

  • Preparation of annual training plans and budgets.

Follow disciplines to deliver sustainable results Design and implement of Human resources policies, procedures and systems:

  • Prepare Human Resources Strategic Plans (short, medium and long term).

  • Develop and review appropriate organizational designs and effective structures.

  • Ensure that Work permits for expatriates are processed and renewed on time.

  • Ensure appropriate systems are in place to provide timely and accurate reporting and management related to employee records, benefits, payroll, and leaves.

Provide leadership in the area of spiritual nurture and staff well being:

  • Meet regularly with the National Director to ensure achievement of country strategic objectives.

  • Provide management advice and assistance to the SLT on HR/OD issues.

  • Exhibit spiritual maturity Understand and model servant leadership.

  • Influence staff towards a shared WV vision.

  • Mentor staff to grow in Christian maturity and hold each other accountable.

KNOWLDEGE, SKILLS & ABILITIES:

  • Master’s (preferred) or Bachelor university degree preferably in Human Resources Management, or Business Administration with emphasis in HR.

  • Must have strong knowledge and capability with written and spoken English.

  • Demonstrated strong Christian commitment and Biblical literacy including a commitment to the mission and core values of World Vision.

  • Demonstrated leadership competence, self-motivated and a team player.

  • Demonstrated ability to assess, analyze and diagnose organizational realities and to use appropriate OD and performance improvement technologies including consultancy

  • and coaching skills.

  • Possess adequate computer skills and working knowledge in common software applications (eg.Microsoft Office applications, etc.)

  • Excellent interpersonal skills with an enabling style.

  • Excellent organizational and time management skills with ability to manage and prioritize tasks.

  • Competent in working in a wide range of networking situations, both internally and externally.

  • Must be able to work in a cross-cultural environment with multi-national staff.

  • Prior World Vision or NGO experience preferred.

  • Legal knowledge is advantage.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Human Resouces Management Department Manager

PURPOSE OF POSITION:

Provides leadership in the development, implementation and coordination of strategic, holistic and practical HR processes to support the organizational strategy and objectives ensuring a resilient organization that undertakes continuous improvement of its people/human resources strategy and programs.

MAJOR RESPONSIBILITIES:

Manage HRM Strategy, System, Policy & Procedure:

  • Develops HRM Department’s strategic and annual plans, strategies and programs that are aligned with the organization’s strategic direction. Designs, develops and reviews/updates HR policies, systems and procedures Prioritizes the acquisition of HR Information System (HRIS) software and its use to facilitate management of key HR processes.

Ensure Workforce is optimized:

  • Coordinates the preparation of workforce planning and staffing budget for the organization Manages the recruitment/ selection/ placement process, ensuring that the right staff for the right position is achieved in a timely manner.

  • Develops and maintains networks to build a reliable and diverse pool of candidates.

Provide Orientation to Staff:

  • Ensures the development of updated orientation tools and resources and the conduct of appropriate orientation for new hires and existing staff.

Ensure the Process and Pay Scale are equity and align with the organizational Total Reward Philosophy:

  • Conducts job evaluation and ensures all job descriptions are updated Coordinates the creative implementation of rewards and recognition for excellent performance and tenure.

Provide timely thought partnership and strategic HR support:

  • Educates all Managers about their HR roles and responsibilities with their team Creates and maintains an organizational mechanism for expression of staff grievance Ensures debriefing and counseling when needed Supports Managers in handling corrective action Manages process of staff exit from the organization (voluntary and involuntary) including retirement Ensures an organizational climate that celebrates and respects diversity amongst staff.

KNOWLDEGE, SKILLS & ABILITIES:

  • Education: With Bachelors degree in Human Resource Management, Psychology and/or bachelors degree with equivalent substantial experience in managing Human Resource Development Administration and HR Programs.

  • Experience: At least 3 years of broad and deep experience in leading and managing Human Resource team/s and relevant experience in recruitment and compensation management.

  • Expertise: Strength in HR workforce planning, recruitment, orientation, salaries and benefits administration, employee relations, diversity management, info systems and development.

  • System and Policy Developer - This capability is about developing systems, policies and guidelines to support people management and organizational effectiveness programs and strategies.

  • Legal Know-how - The capability is about knowledge and understanding of laws related to Compensation, Labor Relations/Standards, SSS Laws and Issuances and Labor Jurisprudence.

  • Administrative Expert- This capability is about broad and deep working knowledge on HR administrative services in the areas of recruitment, orientation, compensation, retention and separation of staff.

  • Employee Champion- This capability is about championing the cause and concerns of the employees without compromising the values and resources of the organization.

  • Capacity Builder- This capability is about building the capacity of individual staff, leaders and the organization to meet and exceed the competencies required to achieve organizational goals and objectives.

  • Ability to travel across the country.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Regional Design, Monitoring, & Evaluation Advisor, Asia-Pacifi

Position will be based in any country within Asia Pacific Region where WVI is legally registered.

PURPOSE OF POSITION

The purpose of this position is to provide strategic management support, advising, capacity development, and technical assistance services to promote sound design, monitoring, evaluation, and learning practices across World Vision’s offices in Asia-Pacific. The advisor will champion improved Design, Monitoring, & Evaluation (DME) and research practices, ensure appropriate donor compliance, and facilitate organizational learning from program results.

MAJOR RESPONSIBILITIES

Technical assistance

  • Support national offices in the application of DME and program quality standards, guidelines, tools, and methodologies, including review of program designs, baselines, evaluations and program reporting on an as-needed basis.

  • Support national offices to develop approaches to effectively communicate program impact for income and influence goals.

  • Promote knowledge management promising practices in use of program data for improved program and organizational performance.

Capacity building

  • Evaluate national office staff/team competencies, business processes, organizational structure, and monitoring and evaluation approaches through quantitative and qualitative methods to verify, document, communicate and improve program effectiveness and impact.

  • Advise on improvement of national office organizational-level program monitoring systems.

  • Equip national office partners to address DME and program effectiveness gaps through designing capacity building interventions, advising on implementation challenges, and mobilizing appropriate human and financial resources.

  • Facilitate workshops, peer learning approaches, and virtual 1:1 support sessions to address national office DME capability gaps.

  • Provide appropriate leadership for regional-level M&E community of practice

Strategic management

  • Support roll-out of Partnership program quality and DME initiatives.

M&E leadership

  • Develop professional network and partnerships with relevant university, private sector, donor, and non-profit entities.

  • Contribute to organizational M&E discussions and guideline development.

  • Lead the coordination on CWBR report and the output reporting for the region

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelors degree and post-graduate certification or Master’s degree in the social or physical sciences.

  • Qualitative and/or quantitative research and evaluation skills, including but not limited to study design, survey instrument design and use, establishing and measuring outcome and process indicators, sampling, data analysis plans, data cleaning, and statistical analysis.

  • 5-7 years of experience in monitoring and evaluation at a national level (or large program level).

  • Proven ability to facilitate working groups, communities of practice or other similar learning mechanisms

  • Proven ability to collaborate with all levels of staff and to motivate and mobilize individuals outside their reporting line to achieve agreed strategic plans.

  • Knowledge of the monitoring and evaluation requirements of one or more institutional donors (USAID, DFAT, DevCo, etc.)

  • Demonstrated ability to report, present and communicate results, written and verbal in modern standard English.

Complete Travel and/or Work Environment statements if applicable.

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Project Assistant (8 positions available)

PUPRPOSE OF POSITION:

The Project Assistant position will be part of the Sponsor Engagement Production Capabilities team within the Sponsorship Department. This role is expected to deliver and contribute to the production steps and needs of the Annual Progress Report project which aims to deliver over 2 million reports to sponsors globally. The role will be reporting to the Manager for Sponsor Engagement Production Capabilities.

KEY RESPONSIBILITIES:

  • Provide administrative and logistic support to the project team in coordinating and completing project activities and tasks.

  • Provide assistance and support in monitoring the achievement of project activities on behalf of the project coordinator.

  • Provide assistance and support in communicating and disseminating project information to project stakeholders.

  • Provide assistance and support in applying project management disciplines in projects.

  • Assist with special projects and reports as needed.

  • Review data and information gathered and input into databases.

  • Receive correspondence, email, data, and information and organize, consolidate them for reference.

  • Maintain follow-up system for action and deadlines.

  • Prepare tracking documents and tools for deliverables, meetings, and update them regularly.

  • Follow up with the project stakeholders for progress of tasks, submission of reports and collect recent data and obtain other information material.

  • Provide assistance and logistical support for online and face-to-face meetings.

  • Organize project meetings and prepare the necessary materials, including reports, presentations, agendas and other meeting collateral.

  • Transcribe, and accurately record key decisions and action items resulting from meetings.

  • To contribute to the overall success of the project team as necessary or by performing other duties as may be required.

KNOWLEDGE, SKILLS & ABILITIES:

  • A Bachelor’s degree of any course, preferably in Management, Administration, or any field of Social Science.

  • At least 2 years work experience, preferably in marketing, communications, or project management/coordination.

  • Excellent communication skills.

  • Comfortable in using MS Office applications - particularly Excel, and working in different systems and platforms.

Finance Analyst

PUPRPOSE OF POSITION:

This position provides financial planning and analysis needs for various business segments/groups. The financial analyst will provide consistent reporting, analysis, forecasting and engagement in the budgeting and planning process. The Lead Financial Analyst – SO & GC Reporting will provide oversight for this position and this person will liaise with designated FP&A management within the organization.

KEY RESPONSIBILITIES:

  • Coordinate, develop, and execute the annual planning/budgeting processes.

  • Assist in developing and maintaining financial models, forecasting tools, and other analytical tools for business segments.

  • Assist with the development and monitoring of budgets, scorecards/dashboards, and other critical management information systems.

  • Review monthly GL and provide senior leadership with a view of the financial status.

  • Resolve discrepancies and other issues with accounting.

  • Create and maintain various financial ad hoc reports, briefings and presentations for senior leadership, departments, and project managers.

  • Provide management with timely ad hoc financial analysis and reports as needed.

  • Provide GC departments monthly reports to FP&A Business Partners.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Accounting / Finance

  • Experience and skills with Microsoft analysis tools such as Power Pivot and Power Query.

  • The ability to understand multiple data sources and how they relate to each other.

  • 2 - 3 years of experience in Finance or Accounting.

  • Minimum of 2 years of experience in Financial Planning and Analysis.

  • Demonstrated ability to think independently and recommend best practices.

Preferred Skills, Knowledge and Experience:

  • Excellent communication skills, both verbal and written.

  • Superior organization, prioritization, and self-motivation skills.

  • Strong computer skills. MS Office Suite.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

WVV AP Coordinator - Ba Thuoc, Thanh Hoa

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for around the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well-being Outcomes.

PURPOSE OF POSITION:

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

ROLE DIMENSION:

1. COORDINATION:

  • Effective partnership with relevant sectoral district officers is ensured. Good assistance is provided to AP Manager in building effective partnership and networks with various development partners at the district level

  • Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out a crossed all communes take place in one event.

  • Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

  • Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

  • Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

  • Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

2. ADMINISTRATION

  • Accompany visitors to the project sites, acting as a guide and translator as necessary.

  • Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

  • Maintain a filing system of all documents pertaining to the ADP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data.

  • Prepare and coordinate PMB meeting events.

3. PROGRAM DESIGN, MONITORING & EVALUATION (DME)

  • Support the AP manager in making logistic arrangements for baseline surveys

  • Support the AP manager to complete the PDD and log-frame

  • Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

  • Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

  • Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the logframe and WVV’s standardized monitoring tools

  • Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

  • Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

  • Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

  • Document monitoring information and share with other staff/other APs when appropriate.

  • Visit community and project site frequently for monitoring purpose.

  • Coordinate learning and reflection at AP.

REQUIREMENT

  • Bachelor degree in education, or public health, or community development, or social work or business administration.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Knowledge in capacity building for local stakeholders/partners.

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Good English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with ethnic minorities.

WVV AP Manager - Yen Thuy, Hoa Binh

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. TPs are national level programmes implemented by World Vision in multiple geographic locations within a country, which are designed to ensure that WVV will achieve the highest impact for the well-being of children, in accordance with relevant Technical Approach and NO strategic objectives.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of AP will be changed to AP (Area Programme).

WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal Officers technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. National strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual,

Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

ROLES DIMENSTIONS:

1. Leadership and People Management

  • Provide overall leadership to the AP team, including spiritual leadership

  • Work with PnC department to recruit and provide orientation for new staff

  • Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

  • Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

  • Identify and address staffing issues in a timely and professional manner in working with PnC department

  • Promote ongoing reflection and learning culture among AP staff

  • Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

  • Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program

2. Community Engagement and Sponsorship

  • Build effective working relationship with various development partners including PMB and technical departments at district and commune level

  • Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well-being of children, especially the most vulnerable

  • Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

  • Promote program accountability in accordance with PAF

  • Lead the AP planning process as well as the annual community review & planning process

  • Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

  • Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

  • Support communities and partners to develop and implement community-based disaster preparedness plans

  • Identify and mobilize community resources for joint advocacy activities at district level

  • Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

  • Lead the process of MVC mapping and inclusion in the project activities

  • Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

  • Lead the child monitoring as per sponsorship standards

  • Be accountable for the implementation of Sponsorship 2.0

  • Reinforce Sponsorship In Programming (SIP) Essentials

  • Facilitate the process of program approach towards sustainability

3. Program Management

  • Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

  • Provide coaching and support to AP staff to implement TPs according to the approved AP plan and budget

  • Mobilize technical, human, financial resources to support the program

  • Lead the monitoring and reporting of indicators to ensure data accuracy

  • Implement the recommendations of CWB reports, evaluation reports, technical model review reports

  • Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

  • Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

  • Prepare monitoring reports for the AP (monthly, semi-annual, annually)

  • Support AP staff to mainstream CCT into program activities

  • Lead the implementation of Horizon 3.0

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing at AP level

  • Prepare concept notes and proposals for PNS calls

REQUIREMENT:

  • Bachelor degree in education, public health, community development, social work and/or business administration.

  • Master degree in similar fields

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health/nutrition, child protection, livelihoods and cross-cutting themes (e.g. gender, child participation, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

  • Ability to think critically and reflect.

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

  • Experience of working with ethnic minorities.

  • Work with a minimum of supervision (the direct supervisor is based in the Regional or National Office).

Technical Director – Market Systems Development

JOB ANNOUNCEMENT

Technical Director – Market Systems Development

World Vision is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. Our Cambodia Office is seeking for one (01) qualified candidate(s) to fill the vacant position of:

Position: Technical Director – Market Systems Development

Location: Phnom Penh, Cambodia

Salary & Benefit Package: International accompanied package available dependent on professional experience and qualifications

I. THE PURPOSE OF THE POSITION

Purpose of position

The Technical Director - Market Systems Development will have overall responsibility for management and leadership of all USDA funded aquaculture project activities and staff related to World Visions role as partner lead for Expanded Trade of Agricultural Products. S/he will be responsible for technical leadership and administrative oversight of World Visions program, overseeing a $5M budget and 14 staff and will serve as the principal liaison for coordination of implementation with the award manager (ASA/WISH) and World Vision.

S/he will manage a team of World Vision project staff and engagement with stakeholders and ensure quality, timeliness, and efficiency of all products and activities generated under the grant related to World Visions role. The Technical Director is expected to have strong leadership qualities and depth and breadth of technical and management expertise.

ROLE RESPONSIBILITIES

  1. Manage proactive and responsive relationship with project Chief of Party and Deputy Chief of Party in close collaboration with World Vision US and National Office staff

  2. Directly oversee grant implementation of a highly technically rigorous aquaculture national market system development project, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance

  3. Manage a diverse team of 14 project staff and 10 short term technical assistance consultants in the technical areas of Sanitary and Phytosanitary Standards, SME Business Development, National Marketing and Branding, Aquaculture Traceability and SME Financial Services to develop the aquaculture market system. Ensure proper technical capacity of staff to manage project activities. Lead short-term consultants and World Vision support staff.

  4. Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely accurate and professional reports that meet donor requirements.

  5. Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to award manager and World Vision US staff.

  6. Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits

  7. Liaise with local government officials, local communities, donor representatives, private sector, and other stakeholders as appropriate

  8. Consistently look for more effective and efficient implementation methods and opportunities to increase impact

    Participate and conduct on-going project research, review and lessons learned events with key staff and partners/sub-grantees

  9. Participate in appropriate forums to represent World Vision, the project, and seek cooperation for joint communication and advocacy opportunities

  10. Escalate grant management issues early and openly; resolve grant management issues quickly and fully.

  11. Provide vision and strategic technical leadership for the project.

  12. Close cooperation with National Office Grants lead for implementation of the Grants objectives as well as close collaboration within the National Office Grants Unit on donor positioning, lessons learned, grant health and quality improvements

  13. Establish clear and frequent communication regarding program progress and oversight management with the donor.

III. REQUIREMENTS

  • A Master's degree in related field or equivalent qualifications in grant management and a technical field in developing countries

  • 7+ years of international development experience managing grant-funded projects

  • Proven ability to manage technical assistance teams

  • Knowledge of and familiarity with international assistance program requirements, preferably USDA and including other funding agencies (USAID, EU, DFID, etc.); their policies and regulations

  • Understanding of aquaculture market systems development approach and experience implementing market systems development related activities.

  • Ability to build and integrate teams of professionals around common goals

  • Demonstrated accomplishment in working with host-country professionals, ministries and with donor colleagues in country

  • Strong communication, presentation and report writing skills

PREFERRED

  • Experience in implementing aquaculture related projects and knowledge of fish market systems

  • Keen understanding of the unique political dynamics of the country and ability to work carefully and collaboratively to maintain productive relationships with the various government entities in (country of the grant)

  • Familiarity with USDA Food for Progress programs, their history and their development.

Work Environment

Be prepared to travel to implementation sites and regional, global meetings as May 1, 2019

INSTRUCTIONS

To apply for this position, visit our website www.worldvision.org.kh and APPLY ONLINE.

GO GREEN! SAVE THE TREES!

World Vision International is committed to the principles of workplace diversity. Qualified women and disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Successful candidate shall include the following assurances for child protection in the course of the consultancy: a) submit a police check b) act in the best interest of children and uphold WVI-C Child Protection Policy and Behavior Protocols c) inform WVI-C immediately if he/she becomes aware of any harm or risk to children.

Closing date is <15 February 2019>, at 17:00

WVV People & Culture Manager

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

People and Culture (P&C) Department aims to attract, retain and develop committed talents as well as cultivate the organizational culture of agility and innovation to support the realization of WV Vietnam’s strategy FY18-22.

PURPOSE OF POSITION:

  • To manage the team of Senior PnC Offices and PnC Officers in undertaking all PnC functions including recruitment, employment, employee relations, compensation and benefits, performance management, staff care, employee engagement, HR information management.

  • To add values to the PnC Strategic Functions including Organizational Development and Culture, Leadership Development and Succession Planning, HR Policies and Procedures to ensure compliance with WV Partnership P&C standards and effectively support the implementation of LEADER Strategy and WVV’s national strategy.

ROLE DIMENSION/DESCRIPTION

1. Recruitment

Facilitate workforce planning (short term and long term) to support the implementation of WV national strategy, annual business plans within the approved admin costs (admin ratio).

Provide technical coaching and support to recruitment processes to ensure that qualified candidates are sourced, selected and hired through the standard recruitment process.

Facilitate recruitment processes and coordinate onboarding/ orientation for key roles.

2. Staffing, Employee Relations & Engagement

Facilitate staffing changes including job rotation, relocation, promotion, secondment, additional responsibilities, etc. in close cooperation and consultation with line managers and concerned department directors/heads, which enable staff professional growth and career development.

Support in strengthening WV’s Christian identity and values and improving employee engagement.

Supervise and support the team to ensure that all legal requirements and staff benefits including Personal Income Tax (PIT), compulsory social insurance, personal accident and life insurance, health check-up, leaves, trade union benefits, long-term service recognition, etc. are administered in a professional and timely manner, in compliance with relevant laws, regulations and WVV’s HR policies.

Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Code, and WVV’s HR policy and principles.

Regularly track the legal changes including Labor Code and related laws (Insurance, PIT, Trade Union, etc.) to propose appropriate revision for WVV’s HR policy for National Staff/ Micro Finance Branches and expatriate staff.

Supervise the team to ensure that all P&C information including personal information/documents, contracts and appendices, policies sign-off, performance and training records, etc.is properly recorded both in personal files (hard copy) and on Our People (computerized automated HRIS).

Prepare reports and provide PnC information/statistics to internal and external stakeholders as requested.

Ensure the direct reports (senior officers and officers) are able to communicate effectively with line managers and staff on PnC related policies, procedures, practices and other P&C messages.

In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

Develop a follow up action plan to improve staff and organizational well being based on the results of Our Voice Survey (staff engagement survey). Implement the action plan in cooperation with the concerned directors.

3. Partnering for Performance

Provide ongoing support to line managers to implement the Partnering for Performance (WV’s performance management approach and process) for all staff, ensuring effective goal setting, quarterly check-ins, ongoing coaching and timely feedback are provided to employees by line managers.

Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manner.

Build the capacity of direct reports, develop their performance.

4. Learning and Development

Assess and identify competency gaps against competency frameworks for key roles.

Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development.

Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in Individual Development Plans and talent profiles.

Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) as well as a blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- A bachelor degree in a relevant field.

- Degree in Human Resource Management

Knowledge and Skills

- Good knowledge and understanding of HR functions such as recruitment, employment, employee relations, performance management, employee engagement, learning and development, compensation and benefits, etc.

- Thorough understanding of Vietnamese labour law and practices

- Good understanding about humanitarian industry and INGO operation

- Good understanding of WVV’s operation and its programs

- Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

- Good interpersonal skills.

- Good written and spoken communications skills in English and Vietnamese

- Well-organized work style including sound process management skills.

- Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

- Ability to coach, mentor and manage staff’s performance

- Willingness to support/subscribe to the ethos and values of WV in its work with the poor in Vietnam.

Experience

- A minimum of 5 year’s relevant working experience.

Our contact details are: People and Culture Department- World Vision International – Vietnam- Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV People & Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY18) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

There are 7 members in P&CD team, including P&C Director and six P&C Officers. Each P&C Officer is are charge of all P&C functions in their assigned regions and provide overall expertise in specific functions for P&C department.

PURPOSE OF POSITION:

To undertake all P&C functions in the assigned zone including Employment, Recruitment, Performance Management, Training and Development, Staff Engagement and P&C information management with minimum supervision and support from P&C director;

To provide overall expertise in the functions of Compensation and Benefits, Performance Management, Employee Relations to ensure compliance with Partnership P&C standards and undertake continuous improvement in quality and effectiveness;

To support the P&C Director in various aspect of day-to-day operations of PnC department, ensuring continuous improvement in quality and effectiveness of people management strategies;

KEY RESPONSIBILITIES:

1. Recruitment

Facilitate the multi-year and annual workforce planning to understand current and future staffing needs in alignment with strategic directions and operating plans, then define appropriate recruitment, retention and downsizing strategies.

Facilitate the standard recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

2. Employment and Employee Relations

Coordinate onboarding/ orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

Update all staff changes in the assigned zone to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone in compliance with relevant laws, regulations and HR policies

Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

3. Performance Management

Provide ongoing support to line managers and individual staff to implement the Partnering for Performance (WV’s performance management approach and process) for all staff.

This includes providing ongoing coaching and support to line managers and individual staff to ensure that performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

Support the development of individual development plans in collaboration with line managers and employees.

Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.

Recognize staff for their additional efforts/ contribution and outstanding performance in a timely and appropriate manner.

4. Staff Care and Employee Engagement

In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

Administer the engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff well-being and implement and/or coordinate follow-up actions to improve the result for the assigned zone

Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

Coordinate spiritual nurture activities for the assigned zone as appropriate to the context of Vietnam.

5. PnC Information Management

Record all employee information and recruitment processes on Our People in a timely and accurate manner.

Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc.

Prepare P&C monthly reports, payroll and other updates in a timely and accurate manner.

Provide statistics of the assigned zone as required

6. Leadership Development and Succession Planning

Assess and identify competency gaps against competency frameworks for key roles.

Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- A bachelor degree in a relevant field.

- Degree in Human Resource Management

Knowledge & Skills

- Good knowledge and understanding of HR functions such as recruitment, employee employment/relations, performance management, employee engagement, learning and development, etc.

- Thorough understanding of Vietnamese labour law and practices, especially Insurance

- Good understanding about humanitarian industry, WVV’s operation and its programs.

- Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

- Good interpersonal skills.

- Good written and spoken communications skills in English and Vietnamese.

- Well-organized work style including sound process management skills.

- Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

- Ability to coach, mentor and manage staff’s performance

- Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

- A minimum of 3 year relevant working experience.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department- World Vision International Vietnam- Address: 9th floor, Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

World Vision is a Christian humanitarian organization which works to improve the quality of life of people, especially children, who are marginalized and living in poverty regardless of religion, race and gender.

WVV NO Sponsorship Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WV Vietnam Sponsorship Service Operations (SSO) deliberately focuses on improving the well-being of vulnerable children through one-to-one connection between sponsor and child. This relationship enables long-term engagement and financial commitment, partnering with communities and local structures, and authentic participation of children as agents of changes.

WV Vietnam is a national office and does not directly raise funds for local sponsorship, however, Sponsorship is responsible for 1) defining Child Sponsorship experience for both sponsors and registered children by creating effective communication via correspondence and Sponsorship 2.0; 2) monitoring the well-being of Registered Children (RC) and utilizing those data for WV’s and community’s intervention toward the most vulnerable children.

WV Vietnam’s Sponsorship program is implemented across all Area Development Programs (APs) with more than 74,000 RC up to FY18.

PURPOSE OF POSITION:

With the new Sponsorship generation, this position is 1) to support WVV in enhancing Sponsorship Service Operations focusing on children’s well-being and for better engagement of their families and communities and sponsors; 2) to assist Sponsorship Manager in ensuring the compliance of Sponsorship Service with Standards and the effectiveness of sponsorship program.

ROLE DIMENSION/DESCRIPTION

SPONSORSHIP COMMUNICATIONS (CORRESPONDENCES AND SPECIAL MAILINGS)

- Provide coordination role among team to ensure effective correspondences processed in a timely manner and in compliance with the Sponsorship standards and Child Protection policies.

- Closely follow up with Cluster Officers to minimize overdue and enhance the quality of correspondences in terms of consistency, completeness, timeliness and accuracy.

- Classify and handle the special queries on Sponsorship service effectiveness from Support Offices (SO), Regional Office (RO) and/or Global Central (GC) in a timely manner and in accordance with consultation of Sponsorship Manager.

- Work with GC in the design process of Special mailings, i.e. Christmas Cards (CC), Annual Progress Report (APR), include taking part in webEx meetings or discussions with GC, communicate with Sponsorship team on the follow up actions and report on the progress to Sponsorship Manager.

- Coordinate the validation and timely completion of RC data on Sponsorship system.

- Analyze GNOD SOI received from GC on a monthly basis to inform Cluster officers appropriate follow up actions.

- Manage the quality of correspondences with Translation Companies/Partners, ensure they receive regular/refresher training/update on Sponsorship standard; orientation on Child Protection and sign on the Protocol as required.

CAPACITY BUILDING

- Regularly observe and review correspondences business processes to improve its quality with innovation and simplification of the work while ensuring Partnership standards and Sponsorship system requirements.

- Research and communicate clearly with Sponsorship team on related new standards and initiatives from GC to ensure the smooth implementation at all levels.

- Training/Orientation material/plan developed in consultation with team to ensure AP staff and Sponsorship volunteers are well trained/communicated on the new initiatives or processes.

- Share good practices on Sponsorship service operations implementation within APs in Vietnam as well as National Offices in region.

- Support AP to conduct Sponsorship Basic Training and Communication events at AP level as required.

- Facilitate relevant sections in Sponsorship Annual Meeting, Zonal Meetings and Team Meetings as required.

OTHER SPONSORSHIP BUSINESS PROCESSES

- Participate in AP data audit and other DME events as required.

- Conduct Sponsorship Annual review; accompany sponsors group visit as required.

- Responsible for routine purchasing, logistics preparation, manage the mailing in and out with postal companies.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor’s Degree

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Demonstrated training and facilitation skills;

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Good English, especially email/letters writing skills;

- Good computer skills in Word, Excel, Powerpoint and email;

Experience

- Experience in community development or with NGO.

- Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department- World Vision International - VietnamAddress: 9th floor, the Mercury building, 444 Hoang Hoa Tham street, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.