World Vision International

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Chief Operating and Technology Office (COTO) will work in partnership with the VisionFund Network (total staff of approx. 7,200) to seek to impact 4m children per year, currently, and up to 30m by 2030. The role will support the Vision Fund International (VFI) President and CEO and the Regions in delivering an Annual Operating Plan of Net Income before Donations, of circa USD5m+. As a member of the Senior Leadership Team, the COTO drives Operational Excellence and digital transformation through change management initiatives that build the capacity of the 28 MFIs to deliver on Our Promise and on VisionFund’s 2030 strategy. As a Christian leader, the COTO will develop and build a strong team to

ensure a coordinated delivery of MFI and client centric products, services and expertise to support the field operations and drive efficiency.

KEY RESPONSIBILITIES:

Senior Leadership Team membership and global responsibilities:

• Be a core member of VFI senior leadership team and contribute towards the overall progress of the ministry.

• Foster an organizational culture of Performance, Operational Excellence and Accountability based on VisionFund/World Vision Core Values, vision and mission.

• Ensure ongoing change management and strategic priorities drive resource allocation that can deliver increased impact and target benefits, in alignment with global priorities and strategy.

• Role modelling Christian Leadership and Core Values.

• Represent the organisation in the global governance structure (VFI Board and Committees).

Strengthen operations and build capacity in the MFIs by developing global standards, Operational Excellence and digital transformation:

Lead on Operational Excellence by ensuring strategic, responsive and coordinated provision of global products and services to the VisionFund:

Network through a range of teams:

• Technology and Digital Transformation

• Data Management

• Product Delivery and Execution

• Sales and Branch Productivity

• Frontline staff training

Operationalise and ensure ongoing application of an efficient framework for strategic initiatives and business processes implementation and the coordination of all stakeholders’ efforts.

Eliminate siloes and foster cross-collaboration to achieve effectivess programmes that support MFIs’ day-to-day field operations.

Develop and support the deployment of product and service offerings that facilitate the realisation of our strategy.

Deliver simple, efficient, innovative and secure technology & operational services to the Network that mitigate operational risk and increase efficiency.

Develop and leverage centres of excellence that drive operational excellence and deliver excellent client experience to create clear distinctives for VisionFund and value for clients.

Strengthen and increase MFI productivity across the VisionFund Network through a coordinated approach with regional and country teams.

Develop and drive digital transformation and data services throughout the organisation, setting the vision and drawing stakeholders together on this journey.

Leadership, guidance and support to the Team for personal/team development and wellbeing (personal, professional and spiritual):

• Inspire and align leaders of the various teams and influence the performance of the same.

• Nurture the spiritual and professional development of direct reports and team members.

• Instill and encourage a strong servant and service culture in leaders and their teams; role modelling Christian Leadership and Core Values.

• Provide feedback and coaching to direct reports and team members.

KNOWLEDGE, SKILLS AND ABILITIES:

• COO experience or strong operating skills in microfinance or banking delivering operational excellence.

• 15+ years’ work experience in a global, matrix-managed organisation.

• 5+ years’ experience managing people at a senior level.

• Experience delivering digital transformation (especially core banking systems and digital solutions).

• Experience working in a multinational and multicultural environment with proven cross-cultural effectiveness.

• Consultancy experience (internal or external) is desirable and a proven ability for spotting improvement opportunities and making those happen in a complex and dynamic environment.

• Solid strategic leadership skills preferably gained in financial services, microfinance experience an advantage.

• Good written and verbal communication skills and strong at influencing.

• Able to lead and manage a virtual team.

• Ability to analyze, recommend solutions, mentor and guide people.

• Proven organisational skills and able to ability to manage change programmes.

• Must be able to simultaneously manage multiple priorities, projects and stakeholders.

• A minimum of a university degree (ideally a Master’s degree) in in Finance, Business, Economics, ICT, Engineering or equivalent level of knowledge demonstrated through relevant experience.

• French or Spanish fluency would be a plus.

Preferred Skills, Knowledge and Experience:

• Project management experience working to recognized PM methodologies is preferred.

• French or Spanish fluency would be a plus.

Work Environment/Travel:

• The position requires ability and willingness to travel up to 25% of the time.

• Ability to use computer, attend meetings, travel abroad.

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Chief Risk Officer (‘CRO’) is a newly created senior management role within the Global Centre of VisionFund International, World Vision’s microfinance subsidiary. Reporting directly to the CEO, the CRO is responsible for global enterprise risk management, which includes oversight and leadership of all risks and compliance to policies across the VisionFund network of 28 microfinance institutions (MFIs). The role oversees, among other things, roles accountable for Corporate Governance, Credit Risk Policy, Information Security and Physical Security. To manage this, the CRO will set global risk strategy and oversee, manage and align the risk management frameworks, policies, tools and practices globally. The CRO must also drive a culture in which Risk and Compliance have sufficient voice and are embedded in all key decision-making processes. The Risk function is a strategic function that steers business direction and strategy, and ensures the long-term resilience of VisionFund. The Compliance function is also vital for operations in the MFI network. The CRO will manage a team and attend on the VFI Board committees.

KEY RESPONSIBILITIES:

The CRO is responsible for running the Risk and Compliance department. The Risk and Compliance department is the second line of defence for VisionFund to the risks that arise from its operations.

The first line of defence to these risks is the responsibility of operational management within both the MFIs and Global Centre. The Risk and Compliance teams’ responsibilities are therefore to ensure that the MFIs and Global Centre operate with due regard to risk.

The key risks areas within VisionFund include:

• Operational

• Liquidity

• Credit

• Insurance / other product (E.g. Savings / Remittances)

• Reputational

• Capital

• Strategic

• Mission

• Country

• People

• Legal Compliance / Regulatory

• External Risk

• Technology

The management of these risks is achieved via the below responsibilities.

Maintain and develop the risk management strategy, policy, frameworks, tools and practices:

• Guide and support internal VFI departments and teams with risk mapping and the development risk mitigation plans.

• Responsible for the periodic review of the effectiveness VisionFund’s risk management infrastructure.

• In conjunction with the CEO and Audit & Risk Committee, defines and sets VFI’s Risk Appetite and Risk Profile at a global level and works with local in-country Boards for the local businesses to underpin VisionFund’s strategy and plans.

• Ensure that VisionFund has an approved written risk management strategy, policy and frameworks which are consistent with the VisionFund business strategies, capital strength and management expertise.

Ensure appropriate implementation of the strategy and policies globally – both at MFI and Global Centre level:

• Oversee the implementation of and adherence to risk control frameworks, policies and business standards aligned with VisionFund policies and procedures in risk.

• Provide appropriate guidance, challenge and advice to the MFIs’ executive management on all risks that they own and that they have accountability to manage.

• Responsible for training in risk management globally.

• Manage the development and regular testing of VisionFund Business Continuity and Disaster Recovery Plans and ensure that they are formally approved by the Board of Directors. Report on all events on system failures and other emergency issues.

• Ensure appropriate global minimum standards of credit are adhered to by all MFIs and establish and enforce appropriate credit risk limits and credit product structuring.

Monitoring and reporting of compliance with VisionFund’s risk policies and frameworks:

• Work with Internal Audit to ensure that the risk based audit approach taken is not susceptible to gaps in the risk management process. As part of the continuous improvement loop, participate in internal audit finding reviews to help identify areas of existing or potential risk to be addressed.

• Monitoring risks should be a continuous process and undertaken on a formal and informal basis. The CRO is responsible for keeping abreast of activities globally that may impact on the ability of VisionFund to operate successfully.

• Develop regular risk reporting for each function that provides functional heads with the quantitative measures identified with respect to risk exposure and control compliance.

• Perform stress testing and modelling of risks where appropriate.

• In the event that the risk indicators are outside of established limits, or there is a breach of controls, discuss and document the specific issues with the functional heads responsible. All such failings must be highlighted in any risk reports at both Executive Management and Board levels. In addition, the CRO should ensure that Internal Audit are alerted.

• Prepare a monthly and quarterly risk reports for use at the Senior Management meetings, Management Risk Committee and Board ARC Committee that provides an overview of the risks faced by VisionFund together with recommended actions where appropriate. The report should include a monthly risk dashboard that provides key risk indicators with respect to risk exposure (against defined limits) and control compliance as well as stress testing results. Such reports should also provide a view and opinion of the ratios over defined time periods e.g. weekly, monthly, quarterly, annually.

Ensure that Risk and Compliance considerations are properly reflected in the decision-making processes of VisionFund. Represent Risk and Compliance in these processes:

• Work to feed in the voice of Risk in developing VFI's Finance and Business strategies including integration between the VFI and MFI strategies, business and financial plans. Working with the Regional Finance teams, ensure the development of the MFI strategies and plans are aligned to VFI Risk tolerances and appetites, and are achievable.

• Responsible for consulting and advising on actions to address significant risk issues and events, table recommendations to the risk committee for approvals.

Executive committee participation in board committees and appropriate management committees.

The CRO is also responsible for the good corporate governance of VisonFund. This is achieved by designing and implementing an appropriate governance framework; managing the formation of and appointments to boards and committees;

designing and managing the use of delegated authorities; and developing the monitoring procedures to ensure adherence.

In collaboration with OCS, responsible for the development and implementation of a corporate security strategy for MFIs and VF network.

Responsible for the day-to-day management of the Risk and Compliance teams:

• Lead, manage and develop talent for future organisational needs.

• Ensure all work and influence is in alignment with VisionFund's vision and mission, and that World Vision's values are embedded in everything done.

KNOWLEDGE, SKILLS AND ABILITIES:

• Minimum 15 + years' experience in banking or financial institutions, specifically with a minimum of 10 years’ experience in risk management and compliance at a senior management level.

• 5+ years’ experience in a Credit policy / underwriting / Credit operations / MIS function.

• Broad risk management knowledge including fraud and operational risk management and the ability to lead risk governance and control through recognized frameworks.

• Experience of operating at senior management and board level.

• Proven ability to develop and implement risk strategy in a multinational organisation.

• Experience of compliance and regulatory environments.

• Ability to be cross culturally sensitive through awareness of cultural differences, persuasive with good negotiating style to achieve the buy in of key stakeholders and partners.

• Must have high integrity and must be approachable.

• Professionally Qualified Accountant and/or other relevant qualifications such as masters or MBA.

• English fluency.

Preferred Skills, Knowledge and Experience:

• Graduate from an International Business School (Master's level).

• Microfinance and loan underwriting experience.

• International experience in emerging/developing markets.

• Experience of chairing executive committees.

• Knowledge of either French or Spanish.

Work Environment/Travel:

• The position requires ability and willingness to travel internationally up to 30% of the time.

• Ability to use computer, attend meetings, travel abroad.

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Global Asset Management Director (GAMD) is a new role within VisionFund International (VFI) Global Finance.

Reporting to the CFO of VFI and managing a team of five employees, the GAMD has responsibility for the VFI global balance sheet and ensuring it is aligned behind the Our Livelihoods Promise strategy. The GAMD will manage and coordinate the asset and liability sides of VFI's balance sheet together with the treasury processes of the Group. As well as 'running the bank' and liaising with WV Treasury, this role will also centrally drive and oversee global liquidity and solvency in the field and improve the Group's treasury systems and processes to ensure efficiency and informed decision making.

This is a key strategic role to achieving the 2030 Strategy.

KEY RESPONSIBILITIES:

• Oversight of both the Global Debt Capital Management function (responsible for the raising and management of external finance) and the Global Investment Management function (responsible for the deployment of that finance around the

• Network). A key element of the role is to ensure that these asset and liability sides of the balance sheet are effectively managed and coordinated.

• For liability side, the GAMD must ensure that the Group is appropriately and efficiently funded. This includes ensuring that relationships with external lenders are maintained and developed; ensuring that new funds are effectively and

• efficiently sourced; and managing the debt at MFI level. A strong working relation should also develop with the Fundraising/Grants teams.

• For the asset side, the GAMD must ensure that capital (whether debt or equity) is effectively deployed within the MFIs in a way that assists in maximising impact. A strong working relation should develop between the GAMD’s team and the

• Regional Heads and MFI management to ensure that their regulatory capital and liquidity needs are appropriately serviced. The GAMD must ensure a rigorous, objective and transparent decision making process.

• Overall responsibility for VFI cash flow and capital forecasting, including driving effective central oversight of MFI liquidity and capital levels.

• The GAMD is responsible for the management of the interest rate and FX risk that arises around the group, including risks relating to debt and investments.

• Ensure that all regular and ad hoc reporting on treasury is carried out with sufficient quality and timeliness.

• Ensure the function staff receive appropriate training in treasury. Mentor and coach the team to ensure their well being and effectiveness.

• A key member of both the ALCO and IISC committees.

KNOWLEDGE, SKILLS AND ABILITIES:

• A minimum of 15 years professional relevant experience; a minimum of 10 years external experience working in the treasury or capital markets functions of a multinational organization, preferably at a Group level.

• Debt capital markets experience including the issuance of a variety of debt instruments and managing the debt investor relationships that arise from that.

• Design and management of the intra-group funding strategy of a financially regulated group to assist in the movement of capital around the group.

• Management of balance sheet risk including interest rate risk, liquidity risk and foreign exchange risk.

• Must be cross culturally sensitive as will work with associates from every area of the world.

• Able to balance Christian values with commercial practices.

• MCT (or equivalent treasury qualification) or CFA (or equivalent asset management qualification) qualified.

• MBA preferred.

• CPA/ACA (or equivalent) accounting qualification preferred.

• Fluency in English.

Preferred Skills, Knowledge and Experience:

• Good project management and organizational skills; a balanced and respectful approach to teams' differing responsibilities; excellent communication, presentation and influencing skills in both oral and written forms; effective coach - able to train people in VisionFund policies and procedures formally and informally; solid understanding of financial reporting and performance measurements and planning/forecasting; and consulting skills to be able to analyze, recommend solutions, mentor and direct people.

Work Environment/Travel:

• The position requires ability and willingness to travel up to 15% of the time.

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Finance Operations and Transformation Director (FOTD) is a new role within VisionFund International (VFI) Global Finance.

Reporting to the CFO and leading a team of nine, the FOTD has responsibility for VFI global financial operations and ensuring alignment behind the Our Livelihoods Promise strategy, including adoption of digital technologies. The FOTD will lead VFI's finance strategy, accounting, reporting and planning functions, and ensure global finance functions are effective and continuously improving. Leading external and internal projects, the role will drive transformation of financial systems and processes globally. The role uses strong relationship mgt, influencing and coordination skills.

This is a key strategic role to achieving the 2030 Strategy.

KEY RESPONSIBILITIES:

• Create VFI's first (and lead the execution of the) Global Finance Strategy globally, including transform digitally.

• Responsible for monthly management accounts process globally. Responsible for the production of the annual financial report and for the production of reporting to the Board and executive management, including use of data visualization.

• Ensure that appropriate accounting policies are developed and adhered to globally, running a team that is a technical center of excellence.

• Lead global planning and budgeting processes at GC and MFI levels to ensure plans are centered in Strategy, have financial integrity, are achievable and undergo sufficient scrutiny. Responsible for the budget at GC level. This will require continued development and Lean 6 Sigma use on planning processes and models.

• Lead the development of financial models, forecasting tools, and other analytical tools for budget and other forecasting. Ensure consistency of these different forecasts.

• Lead and transform the GC 'Business Model' to ensure transparency, legality and fairness, and a balance of long-term GC sustainability with minimal MFI funding, engaging outside consultants/experts.

• Ensure the GC finance staff receive appropriate related training. Mentor and coach the finance team to ensure their well being, effectiveness and suitable career paths. Work with the regional finance directors in the control over and update of the global VFI Finance Manual into the MFIs.

• Provide management with ad hoc and strategic reporting and analysis to assist in the decision making process, including engaging on Corp. Fin./M&A matters with consultants.

• Lead financial system adoption and ongoing management globally (including G/L, data warehousing, treasury), liaising with external consultants. Lead process improvement initiatives that promote financial visibility, process efficiency and project mgt accountability, with emphasis on standardization of policies/processes.

• Oversee global External Audit engagement and appointment, with Audit Partner as point of contact. Lead country level External Auditor teams. Work with MFI management and hold them accountable for resolving identified audit issues.

• Responsible for the ongoing administrative management of GC investments, liabilities, treasury payments and procurement. Establish and lead the Finance Business Partner initiative to liaise with and serve other GC dept leaders and MFI CFOs on their needs.

KNOWLEDGE, SKILLS AND ABILITIES:

• A minimum of 15 years professional relevant experience; a minimum of 10 years external experience working in the middle-office and back-office functions of a multinational financial organization, preferably at a Group level and at a

• Controller/Treasurer level.

• Must have experience of transforming systems and processes in a multinational organization, preferably implementation of treasury/accounting systems.

• Deep financial analysis and accounting understanding, preferably with some audit background.

• Thorough knowledge and extensive experience in the microfinance and/or banking sectors.

• Must have experience working with, engaging (hiring/firing) and leading external consultants (software providers, implementation providers, auditors, project mgt).

• Must be cross culturally sensitive as will work with associates from every area of the world.

• Flexibility on hours to contact people within wide time zone differences is required.

• Able to balance Christian values with commercial practices.

• Post graduate accounting qualification.

• MBA preferred.

• CPA/ACA (or equivalent) accounting qualification preferred.

• Fluency in English.

Preferred Skills, Knowledge and Experience:

• Good project management and organizational skills; Proven external engagement and relationship management skills; Balanced and respectful approach to teams' differing responsibilities; excellent communication, presentation and influencing skills in both oral and written forms; effective coach - able to train people in VisionFund policies and procedures formally and informally; solid understanding of financial reporting and performance measurements and planning/forecasting; and consulting skills to be able to analyze, recommend solutions, mentor and direct people.

Work Environment/Travel:

• The position requires ability and willingness to travel up to 15% of the time.

*For WV internal applicants only.

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Urban Programming Advisor works closely with the Technical Director to progress WV’s Transformational Development mandate in urban contexts, stable and fragile. They work directly to support and provide technical guidance to Field, Regional and Support Offices, Global Capitals and select Global Centre teams to improve our impact on the most vulnerable children, youth and families in urban contexts. In Our Promise – Going Further¸ the urban ministry is being scaled up as part of the strategic initiative “Address Vulnerability”. The Urban Programming Advisor will contribute to the realization of the Strategic Initiative through rolling out the Urban Ministry Model and Urban Programme Approach in field offices; building capacities of urban practitioners and support staff from regional offices and TSO; providing technical support on urban programming; leading knowledge management; contributing to organizational change initiatives and supporting external engagement efforts.

KEY RESPONSIBILITIES:

Advise on the realization of the urban workstream of the strategic initiative “Address Vulnerability”:

• Support the development of resources and products required for the Strategic Initiative, including in the lead up to WV Leadership dialogues on urban ministry scale up (such as Strategy Realization Steering Committee, advisory board meetings, Triennial Council and Global Leadership Summit).

• Co-lead the implementation of WV’s urban ministry scale up plan.

• Co-lead engagement with other GC departments (Horizon, Global IT, Global GAM, TSO, HR and others as necessary) to implement organizational changes required to support the urban ministry scale up plan.

• Contribute to the Urban Leadership Team.

Provide technical urban expertise for the continual improvement of WV’s urban programming across the Partnership:

• Manage and attend to urban programming support requests from field offices.

• Advise and provide urban programming technical support to offices undergoing strategy refresh, adapting technical programs and project models, and (re)designing, implementing and evaluating urban programs.

• Develop and ensure up to date urban capacity statements and donor briefs to support grant acquisition and external engagement.

• Provide additional guidance to grant implementation where lessons are of strategic importance e.g. for program effectiveness, scale up, new adaptation or updating technical guidance.

• Build capacities of field, regional and support office and relevant GC staff (such as TSO) on urban programming, including on adapting urban programming for COVID-19 response and recovery.

• Lead the roll out of the urban ministry model e-learning course among field offices and other Partnership entities.

• Advise the adaptation of project models and sector approaches, when required, to urban fragile and stable contexts.

• Advise and support the roll out and adaptation of WV’s Fragile Contexts Programming Approach (FCPA) in fragile cities and other fragile urban environments.

Lead Knowledge Management on Urban Programming:

• Manage the Urban Community of Practice.

• Lead the development of (compile, contribute to and disseminate) the urban CoP newsletter on quarterly basis.

• Organize and moderate urban CoP webinars on quarterly basis.

• Organize urban learning events between field offices based on demand.

• Develop case studies of innovative, promising urban practices that reflect the key elements of WV's Urban Ministry Model and the intersectionality between urban, fragile, gender, climate action and COVID19.

Support External Engagement:

• Contribute to the implementation of the urban ministry external engagement plan .

• Support in the development of products for external engagement and communication materials on WV’s urban practice for use in key global events and among global networks.

• When needed, represent WV in key global events, networks/alliances and public speaking opportunities.

• Contribute to updating external facing website with new materials.

KNOWLEDGE, SKILLS AND ABILITIES:

• A minimum of 5 years-experience in International Development and Urban Programming.

• A minimum of 2 years of working on development / humanitarian programmes at the frontline in complex urban environments, including fragile cities.

• Rich, diverse background in multiple sectors in urban environments.

• A proven record of collaboration in a cross-cultural setting.

• Master’s degree in international development, community development, urban planning and management, urbanism, social sciences or other related fields.

Preferred:

• Strong understanding of the urban development and humanitarian industry and key global urban players.

• Experience of working with urban communities in stable and fragile developing countries.

• Strong ability to work autonomously.

• Strong communication and influencing skills, especially with departmental leaders.

• Strong analytical, organizational, coordination, planning, facilitation skills.

• Strong negotiation, decision making and problem-solving skills.

• Strategic thinking and analytical skills.

• Understand financial management and resource allocation.

• Demonstrated collaboration skills and effective relationship management skills.

• Excellent verbal and written English communication skills, command of additional languages (especially Spanish) is desirable.

Work Environment/Travel:

• The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

• Response Director

• Response Operations Director

• Response Programmes Strategy & Development Director

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

• 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

• Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

• Experience directly managing staff during humanitarian emergency responses.

• Ability to work long hours in stressful environments with a variety of skilled professionals.

• Demonstrated management of budgets in emergency response settings.

• Willing to serve unaccompanied (non-family); most likely living in a team house setting.

• English proficiency, written and verbal. (French/Arabic/Spanish preferred)

• Grant Acquisition and Management experience

• Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE DIRECTOR PURPOSE:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

• Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.

• Ensure primary and secondary information on needs inform strategy formulation.

• Ensure context analysis informs strategy development.

• Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

• Ensure strategy aligns with anticipated capacity.

• Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

• Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

• Determine response organization structure with ND and HR.

• Conduct high-level workforce planning with HR and mobilise surge functions as required.

• Oversee the recruitment of the RDs direct reports.

• Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

• Ensure HR works with EMS functions to identify workforce requirements.

• Ensure HR plans for capacity building with EMS functions.

• Ensure HR develops performance planning and review processes that include quality criteria.

• Ensure HR establishes a staff care function and mechanisms that support staff well-being.

• Consult ND to plan Response team transition/integration.

• Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

• Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

• Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).

• Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

• Participate in consortium meetings and Response related national coordination meetings.

• Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

Develop and plan response to achieve response strategy goal and objectives:

• Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

• Ensure response programme development meets World Vision and international standards.

• Ensure that adequate funding to address humanitarian needs is acquired.

• Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.

• Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

• Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

• Ensure that accessible beneficiary feedback mechanisms are established and functioning.

• Ensure staff establish community accountability methods across all of the response program.

• Monitor and identify risks to programme quality and coordinate resources to address them.

• Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

• Ensure management meetings address quality risks, relevant monitoring data and community feedback.

• Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

• Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

• Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

• Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

• Ensure previous response learnings from Global learning facilitator are reviewed in program design.

• Encourage the incorporation of best practice and innovation in program design.

• Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

• Ensure achievement level of all function quality objectives is monitored monthly and reported.

• Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

• Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

• Ensure staffing of Security function.

• Provide oversight to implementation of security protocols as per CSR.

• Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

• Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

• Review and submit partnership programme reports.

• Prepare and submit monthly management reports.

• Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

• Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.

• Ensure that all response vehicles and other equipment are well managed and maintained.

• Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

• A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

• Demonstrated understanding of key humanitarian principles, standards and best practices.

• University degree in Humanitarian Studies or relevant field. Masters degree preferred.

• Intensive experience in leading a multi-cultural team of professionals.

• Experience working in a cross-cultural environment.

• Experience working in war zones / fragile contexts.

• Experience in engaging with governmental institutions and multilateral agencies.

• Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

• Experience in serving as an organizational spokesperson to media and other external audiences.

• Effective in written and verbal communication in English.

Preferred:

• Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

• Ability to work in coordination with other humanitarian organizations.

• Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

• Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

• Work hours are often more than 8 hours per day during difficult periods of the response.

• Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

• Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

• Response Director

• Response Operations Director

• Response Programmes Strategy & Development Director

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

• 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

• Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

• Experience directly managing staff during humanitarian emergency responses.

• Ability to work long hours in stressful environments with a variety of skilled professionals.

• Demonstrated management of budgets in emergency response settings.

• Willing to serve unaccompanied (non-family); most likely living in a team house setting.

• English proficiency, written and verbal. (French/Arabic/Spanish preferred)

• Grant Acquisition and Management experience

• Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE OPERATIONS DIRECTOR PURPOSE:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

• Contribute to planning of sector requirements for people, funding and supplies.

• Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis, targets the most vulnerable/chronically and is operationally viable.

• Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

• Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

• Ensure programs and projects are measured according to technical standards and Child Well-being targets.

• Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

• Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

• Determine Operations organisational structure and staffing plan with HR.

• Monitor recruitment and deployment of Operations staff and plan for capacity development.

• Ensure Operations staff handovers are conducted.

• Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with Programming team during budgeting and budget management process.

• Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

• Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

• Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

• Planning process considers community requirements (i.e. timelines) and progress is monitored by DME.

• Facilitate planning between sectors to meet overall program goals.

• Facilitate requirements planning with Support Services.

• Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Govt ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

• Monitor results against sector plans and address identified issues.

• Monitor expenditure reports and take corrective action with Finance and Programs.

• Review M&E and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

• Review findings of learning events and evaluations with Programs to make operational improvements.

• All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

• Establish and implement internal reporting system in coordination with DME.

• Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

• Write report on quality risks and their resolution and submit to Response Director on regular basis.

• Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

• Organise security assessments for all field operations that inform a security plan.

• Implement the recommendations of the security plan for all field operations.

• Ensure security incident reporting protocols are complied with by operations staff.

• Ensure Operations staff adhere to security standards for staff movement and communications.

• Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

• Ensure previous sectors learning from Global Learning Facilitator are reviewed.

• Encourage the incorporation of sector best practice and innovation.

• Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

• Ensure achievement of all function quality criteria is monitored and reported regularly.

• Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

• Ensure Ops submit clear and timely budgets and funds requests to Finance.

• Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

• Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

• Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

• Ensure Ops submit communications requirements to ICT and follow ICT procedures.

• Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

• Establish operation team protocols where sector and geographic leads identify and report where external actors are delaying/preventing implementation.

• Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government relations.

• Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

• A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

• Demonstrated understanding of key humanitarian principles, standards and best practices.

• Experience in program management and implementation of multi-sectoral emergency response projects.

• Intensive experience in leading a multi-cultural team of professionals.

• Experience working in a cross-cultural environment.

• Experience working in war zones / fragile contexts.

• Experience in engaging with governmental institutions and multilateral agencies.

• Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

• Strong team leadership skills.

• Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

• Effective in written and verbal communication in English.

• Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

• Understanding of the international humanitarian system, particularly the systems, structures and key actors.

• Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

• Ability to lead operational planning processes.

• Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

• Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

• Ability to work in coordination with other humanitarian organizations.

• Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

• Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:Work hours are often more than 8 hours per day during difficult periods of the response.

• Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

• Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.