World Vision International

Job Opportunities in Democratic Republic of the Congo

World Vision operates in four regions of the Democratic Republic of Congo (DRC), focusing on transformational development programmes in the south and the west, and humanitarian and emergency response in the eastern region.

World Vision began its work in DRC in 1984 with a food program funded by USAID in conjunction with local Christian churches in the Katanga province. Today there are 93,700 sponsored children in 30 projects across the country, and more than two million people benefit from transformational development programmes including education, health care, water and sanitation, nutrition, food security and Christian Commitments.

Additionally, due to widespread natural disasters and ongoing armed conflicts, World Vision is actively engaged in humanitarian and emergency response particularly in the eastern part of the country, focused on food aid, humanitarian protection, nutrition, health care, child friendly spaces (CFS), and reintegration of internal displaced people (IDPs).

Current Opportunities

People and Culture (HR) Manager

PEOPLE AND CULTURE (HR) MANAGER

No Offre: WV/DRC/EZO/ 048/FY21

REPUBLICATION

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide

humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maindombe.

World Vision recrute UN (01) People and Culture Manager (Manager des Ressources Humaines) basé(e) à Goma en République Démocratique du Congo.

BUT DU POSTE :

Fournir un soutien technique dans les fonctions des ressources humaines, le développement organisationnel et maintenir de saines relations employés / employeurs au sein de la région d'affectation de Vision Mondiale RDC.

RESPONSABILITES GENERALES

  1. Faciliter et coordonner le processus de recrutement et de sélection conformément aux règles et procédures de Vision Mondiale dans la région.

  2. Coordonner une orientation et une introduction efficaces pour le personnel nouvellement recruté et ancien (contrôles de police, examen médical, culture organisationnelle, etc.)

  3. Fournir un soutien technique dans la préparation de la stratégie régionale, du plan opérationnel annuel et du budget

  4. Vérifiez régulièrement les dossiers du personnel pour s’assurer que les éléments suivants sont bien enregistrés: registres de congés, fiches de personnel, fichiers personnels, rapports statistiques mensuels, effectifs, rotation du personnel, absentéisme, congé de maladie, etc.

  5. S’assurer que chaque membre du personnel a une description de poste approuvée dans son dossier. S'assurer que l'accord de performance du personnel et l'évaluation des performances sont effectués en temps opportun.

  6. Assurer le suivi des avantages salariaux du personnel et du paiement des avantages sociaux dans la région. Organisez des entretiens de sortie pour le personnel qui démissionne et informez la direction hiérarchique du résultat de l'entretien de sortie.

Qualifications: Education/Connaissances/Aptitudes techniques et Expérience

Diplôme en ressources humaines, en administration publique, en droit ou dans un domaine connexe.

Master en ressources humaines, administration publique, droit, MBA, ou lié au domaine

  1. ans en Ressources Humaines,

  • Capacité démontrée en supervision

  • Expérience en gestion des personnes

  • Connaissance des lois du travail ,

  • Bonnes capacités de planification et d'organisation,

  • Tact et diplomatie face aux besoins du personnel en matière d'environnement de travail ;

  • Capacité à maintenir des relations de travail efficaces avec tous les niveaux de personnel et le public

Attitudes et comportement

World Vision est une ONG dont le travail est centres sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Environnement/Conditions de Travail:

Envoyer votre dossier de candidature (lettre de motivationportant mention du numéro de l’offre, CV avec 3 personnes de références des employeurs précédents dont une référence ecclésiastique, une copie carte de demandeur d’emploi délivré par l’ONEM et des copies des autres documents nécessaires pouvant appuyer votre dossier)adressé au Directeur des Ressources Humaines au plus tard le 22 Mai 2021à 16h00 avec mention du numéro de l’offre et en objet «People and Culture Manager» en se servant de ce lien https://careers.wvi.org/jobs/democratic-republic-of-the-congo/human-resources/people-and-culture-hr-manager/16801 .

Les candidatures féminines, conformes au profil recherché, sont fortement encouragées.

AVIS IMPORTANT!

Nous avons appris que plusieurs agences ou personnes prétendent agir au nom de World Vision pour recruter ou faciliter le recrutement de personnel.

World Vision souhaite informer le public en termes inconditionnels que:

World Vision ne confie pas son processus de recrutement à aucune organisation ou agence qui, par le biais d'affichages sur le site Web, envoie des messages électroniques, des bulletins d'information ou prétend faire du recrutement en son nom. World Vision n'utilisera que des cabinets de recrutement de cadres agréés et réputés (base d'exception seulement).

Les publicités pour les postes vacants se trouvent uniquement sur notre site Web officiel de carrière World Vision International http://careers.wvi.org et / ou sur les sites Web de World Vision Support Office.

Vision Mondiale ne sollicite et ne sollicitera jamais d'argent pour une partie de ses processus de recrutement, y compris la présélection, les entrevues, les antécédents et / ou les examens médicaux.

World Vision ne sera pas responsable de toute correspondance frauduleuse ou de toute perte d'argent ou de vol pouvant résulter de toute personne se livrant à une activité de recrutement frauduleuse.

Soyez prudent, et si vous avez des questions et / ou souhaitez signaler ce que vous pensez être une agence ou une agence de recrutement frauduleuse de Vision Mondiale, veuillez envoyer un email à [email protected]

Au cas où une demande quelconque vous serait adressée, merci de pouvoir dénoncer aux adresses suivantes :

Téléphone : 0972607911

Adresse mail : [email protected]

LA DIRECTION.

People and Culture (HR)Legal Coordinator

PEOPLE AND CULTURE LEGAL (HR) COORDINATOR

No Offre: WV/DRC/NO/ 049/FY21

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maindombe.

World Vision recrute UN (01) People and Culture Legal Coordinator (Coordinateur des Ressources Humaines chargé des questions légales) basé(e) à Kinshasa en République Démocratique du Congo.

BUT DU POSTE :

Soutenir, coordonner et conseiller sur les questions juridiques affectant l'organisation pour assurer le respect des diverses exigences statutaires et servir de lien vital entre le public et la direction sur les questions juridiques.

RESPONSABILITES GENERALES

  1. Engager des poursuites judiciaires au nom de l'organisation,

  2. Répondre aux correspondances et aux plaintes ayant des implications juridiques de la part du partenariat VM, du gouvernement, du grand public, etc.

  3. Représenter l'organisation dans toutes les fonctions judiciaires quasi judiciaires,

  4. Coordonne la rédaction et vérifie tous les contrats conclus entre l'organisation et les autres parties.

  5. Fournir un rapport mensuel sur les litiges en cours devant les tribunaux et à l'inspection du travail.

  6. Évalue les risques juridiques et conseille la direction sur les modifications nécessaires aux politiques, règles et règlements de l'organisation; Tenir et mettre à jour régulièrement le registre des risques P&C,

  7. Coordonner les activités des conseillers juridiques externes et des cabinets juridiques agissant au nom de l'organisation, le cas échéant.

  8. S'assurer que tous les documents statutaires de l'organisation sont conservés en toute sécurité et que les déclarations statutaires sont déposées en temps opportun,

  9. Coordonner avec le «P&C Officer» la notification de la décision avant tout changement tel que: mutation, nomination et promotion.

  10. Mener une enquête en cas de plaintes des employés pour harcèlement général ou harcèlement sexuel - Incidents P&C - Sauvegarde, etc.

  11. Fournir des conseils clairs sur les mesures disciplinaires lorsque des rapports d'enquête sont générés

Qualifications: Education/Connaissances/Aptitudes techniques et Expérience

Les éléments suivants peuvent être acquis grâce à une combinaison de formation formelle ou autonome, d'expérience antérieure ou de formation en cours d'emploi:

Qualification minimale requise: Baccalauréat en ressources humaines, en administration publique ou dans un domaine connexe.

Expérience: 2 ans dans un poste similaire ou dans un domaine connexe.

Préféré: 5 ans d'expérience dans le domaine juridique, idéalement avec une ONGI ou un domaine connexe

Compétences et capacités techniques:

  • Des compétences informatiques sont fortement recommandées,

  • Pratique dans les causes du travail,

  • Connaissance du droit du travail de la RDC et des réglementations locales,

  • Bonnes capacités de planification et d'organisation,

  • Capacité à maintenir des relations de travail efficaces avec tous les niveaux de personnel, le public et les autres parties prenantes,

  • Nécessite d'excellentes compétences en communication interpersonnelle, écrite et orale,

  • Nécessite une maîtrise de l'anglais, à l'écrit et à l'oral,

  • Doit avoir une connaissance des politiques RH

Attitudes et comportement

World Vision est une ONG dont le travail est centres sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

Environnement/Conditions de Travail:

Envoyer votre dossier de candidature (lettre de motivation portant mention du numéro de l’offre, CV avec 3 personnes de références des employeurs précédents dont une référence ecclésiastique, une copie carte de demandeur d’emploi délivré par l’ONEM et des copies des autres documents nécessaires pouvant appuyer votre dossier)adressé au Directeur des Ressources Humaines au plus tard le 28 Mai 2021à 16h00 avec mention du numéro de l’offre et en objet «People and Culture Legal Coordinator» en se servant de ce lien https://careers.wvi.org/jobs/democratic-republic-of-the-congo/human-resources/people-and-culture-hrlegal-coordinator/16802.

Les candidatures féminines, conformes au profil recherché, sont fortement encouragées.

AVIS IMPORTANT!

Nous avons appris que plusieurs agences ou personnes prétendent agir au nom de World Vision pour recruter ou faciliter le recrutement de personnel.

World Vision souhaite informer le public en termes inconditionnels que:

World Vision ne confie pas son processus de recrutement à aucune organisation ou agence qui, par le biais d'affichages sur le site Web, envoie des messages électroniques, des bulletins d'information ou prétend faire du recrutement en son nom. World Vision n'utilisera que des cabinets de recrutement de cadres agréés et réputés (base d'exception seulement).

Les publicités pour les postes vacants se trouvent uniquement sur notre site Web officiel de carrière World Vision International http://careers.wvi.org et / ou sur les sites Web de World Vision Support Office.

Vision Mondiale ne sollicite et ne sollicitera jamais d'argent pour une partie de ses processus de recrutement, y compris la présélection, les entrevues, les antécédents et / ou les examens médicaux.

World Vision ne sera pas responsable de toute correspondance frauduleuse ou de toute perte d'argent ou de vol pouvant résulter de toute personne se livrant à une activité de recrutement frauduleuse.

Soyez prudent, et si vous avez des questions et / ou souhaitez signaler ce que vous pensez être une agence ou une agence de recrutement frauduleuse de Vision Mondiale, veuillez envoyer un email à [email protected]

Au cas où une demande quelconque vous serait adressée, merci de pouvoir dénoncer aux adresses suivantes :

Téléphone : 0972607911

Adresse mail : [email protected]

LA DIRECTION.

National Office Education Specialist

NATIONAL OFFICE EDUCATION SPECIALIST

No Offre: WV/DRC/NO/ 050/FY21

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maidombe.

World Vision recrute Un (01) National Office Education Specialist basé(e) à Kinshasa, en République Démocratique du Congo

PURPOSE OF POSITION

The position leads the development of overall DR Congo Education Strategy which aims to impact the most vulnerable children in DRC. Leads the implementation of the DR Congo Education strategy, providing technical support concerning Education components to all programs, ensuring quality of Education programs/project models and building capacity of projects and partners staff.

MAJOR RESPONSIBILITIES

  1. Technical Leadership

  1. Assist in the development of overall National Office strategy, ensure Education priorities reflected in national strategy

  2. Lead development or refreshment of Education technical approaches and technical programme ensuring alignment with NO strategy and regional and global education priorities and cross sectorial considerations

  3. Lead the development of Education technical guidance ensuring relevant education approaches for the variety of operational contexts where WV operates (fragile and non-fragile)

  4. Lead the ongoing improvements to Education Technical Approach design to ensure it remains relevant to context, incorporate innovation.

  5. Unsure that the relevant Education project models are selected for the APs (Area of Programme)

  6. Unsure that Education project models are properly implemented and respond to standards

  7. Ensure that all project models modules are available and the cluster Education technical specialists are trained on them

  8. Remain up to date with Education research, policy, guidance and initiatives and ensure dissemination at NO (National Office) level and at Cluster and AP levels

  9. Work with WV staff and partners to guide technical interpretation of technical models

  10. Support and guide the Cluster Education technical specialist in implementation of Education programming, responding and finding solutions to Education programming issues

  11. Support and guide the Cluster Education technical project specialist to develop Education work plans

  12. Conduct field visits to ensure education staff are adequately informed, trained and provided with necessary work tools. May divide this responsibility with Cluster level technical staff.

  1. Capacity Development

  1. Assess capacities/competencies of Cluster and AP staff

  2. Provide capacity building of Cluster Education Technical project specialists and field staff, including provision of technical resources and linkage to partners and stakeholders

Ensure quality monitoring of all Education capacity building events

  1. Learning and Evidence Base Development, Dissemination and Knowledge Management

  1. Identify opportunities for learning and research and lead Education research in the field

  2. Support the Cluster Education technical project Specialists to Identify best/promising practices and success stories for documentation and dissemination

Develop publications and/or conference abstracts based on learnings and best practices

  1. Resource Mobilization

  1. Preposition the NO for grants opportunities in the education sector, working with GAM team

  2. Mapping of donors potential partners as well as understanding of key government strategic priorities in the education sector

  3. Contribute to the development of project (grants and Responses) proposals that have Education component

  4. Provide technical guidance to the GAM (Grant Acquisition and Management) team on education aspects during proposals development

  5. Prepare detailed education capacity statements at NO level

  1. Quality Assurance

  1. Assist field staff to write, and ensure timely submission from APs of monthly/quarterly/ annual Education activity reports and any grant-specific reports

  2. Ensure program alignment with Technical Programme and meets minimum standards

  3. Technical support with DME team in designing, redesigning and elaborating logframes for Education programming

  4. Links with national education information management systems

  1. Education Advocacy

  1. Incorporate local to national education advocacy and campaigning in technical programme and programming with assistance of advocacy staff

  2. Provide technical input into policy briefs: consulted for local specific context

  3. Obtain evidence from Education programs and data from CVA (Citizen Voice and Action) to inform policy at sub national and national level

  4. Ensure CVA for Education scaled up to a critical mass across Aps

Engage where appropriate in advocacy-related coalitions

  1. Networking, Partnering, and External Representation

  1. Represent WV at external workshops, engaging with MoE, donors and other education partners

  2. With MoE engage and contribute to national strategy or national plans,

  3. Establish partnerships with national and sub-national Education agencies, institutions and other partners,

  4. Participate and contribute to the Education cluster activities

KNOWLEDGE, SKILLS AND ABILITIES

List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner

  • University degree in Education, Sociology, etc.

  • Have a good command of Education technical approaches, e.g. Unlock literacy, Literacy boost, Learning Roots, etc.

  • Computer literate in Word, Excel, PowerPoint, Outlook, etc.

  • At least five years of experience working in international NGOs

  • At least three years of experience in Education program management

  • Proven experience in managing community projects

  • Experience in Project Design and project Management

  • Experience in Planning Monitoring and Evaluation

  • A good knowledge of DRC Education system

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Excellent French communication skills (oral and written).

  • A working knowledge of English

VERSION FRANCAISE

NATIONAL OFFICE EDUCATION SPECIALIST

No Offre: WV/DRC/NO/ 050/FY21

  1. BUT DU POSTE :

    Le poste dirige le développement de la stratégie globale d'éducation de la RD Congo qui vise à avoir un impact sur les enfants les plus vulnérables de la RDC. Dirige la mise en œuvre de la stratégie d'éducation en RD Congo, en fournissant un soutien technique concernant les composantes de l'éducation à tous les programmes, en garantissant la qualité des programmes / modèles de projets d'éducation et en renforçant les capacités du personnel des projets et des partenaires.

    .

  2. RESPONSABILITES GENERALES :

    A. LEADERSHIP TECHNIQUE

    1) Aider à l'élaboration de la stratégie globale du Bureau national, veiller à ce que les priorités de l'éducation soient reflétées dans la stratégie nationale

    2) Diriger le développement ou le rafraîchissement des approches techniques de l'éducation et du programme technique en veillant à l'alignement sur la stratégie NO et les priorités régionales et mondiales de l'éducation et les considérations intersectorielles

    3) Diriger le développement des orientations techniques de l'éducation garantissant des approches éducatives pertinentes pour la variété des contextes opérationnels où VM opère (fragile et non fragile)

    4) Diriger les améliorations en cours de la conception de l'approche technique de l'éducation pour s'assurer qu'elle reste pertinente au contexte, incorporer l'innovation.

    5) Incertain que les modèles de projets éducatifs pertinents soient sélectionnés pour les PA (domaine de programme)

    6) Incertain que les modèles de projets d'éducation sont correctement mis en œuvre et répondent aux normes

    7) S'assurer que tous les modules de modèles de projet sont disponibles et que les spécialistes techniques du cluster Education sont formés à leur sujet

    8) Rester à jour avec la recherche, la politique, les orientations et les initiatives dans le domaine de l'éducation et assurer la diffusion au niveau du NON (Bureau national) et aux niveaux des clusters et des AP

    9) Travailler avec le personnel de VM et les partenaires pour guider l'interprétation technique des modèles techniques

    10) Soutenir et guider le spécialiste technique du Cluster Education dans la mise en œuvre de la programmation Education, répondre et trouver des solutions aux problèmes de programmation Education

    11) Soutenir et guider le spécialiste du projet technique Cluster Education pour développer des plans de travail Education

    12) Effectuer des visites sur le terrain pour s'assurer que le personnel de l'éducation est correctement informé, formé et doté des outils de travail nécessaires. Peut partager cette responsabilité avec le personnel technique au niveau du cluster.

    B. DEVELOPPEMENT DES CAPACITES

    1) Évaluer les capacités / compétences du personnel du Cluster et du PA

    2) Fournir un renforcement des capacités des spécialistes des projets techniques et du personnel de terrain de l'Education Cluster, y compris la fourniture de ressources techniques et la liaison avec les partenaires et les parties prenantes

    Assurer un suivi de la qualité de tous les événements de renforcement des capacités en éducation

    C. ÉLABORATION, DIFFUSION ET GESTION DES CONNAISSANCES SUR L'APPRENTISSAGE ET LES DONNEES FACTUELLES

    1) Identifier les opportunités d'apprentissage et de recherche et diriger la recherche en éducation sur le terrain

    2) Soutenir les spécialistes du projet technique Cluster Education pour identifier les meilleures pratiques / prometteuses et les réussites pour la documentation et la diffusion

    Développer des publications et / ou des résumés de conférences basés sur les apprentissages et les meilleures pratiques

    D. MOBILISATION DES RESSOURCES

    1) Prépositionner le NON pour les opportunités de subventions dans le secteur de l'éducation, en collaboration avec l'équipe GAM

    2) Cartographie des partenaires potentiels des donateurs et compréhension des priorités stratégiques clés du gouvernement dans le secteur de l'éducation

    3) Contribuer à l'élaboration de propositions de projets (subventions et réponses) qui ont une composante éducation

    4) Fournir des conseils techniques à l'équipe GAM (Grant Acquisition and Management) sur les aspects éducatifs lors de l'élaboration des propositions

    5) Préparer des énoncés détaillés des capacités éducatives au niveau NON

    E. ASSURANCE DE LA QUALITE

    6) Aider le personnel de terrain à rédiger et à garantir la soumission en temps opportun par les PA des rapports d'activités mensuels / trimestriels / annuels sur l'éducation et de tout rapport spécifique à la subvention

    7) Assurer l'harmonisation du programme avec le programme technique et répondre aux normes minimales

    8) Support technique avec l'équipe DME dans la conception, la refonte et l'élaboration de cadres logiques pour la programmation de l'éducation

    9) Liens avec les systèmes nationaux de gestion de l'information sur l'éducation

    F. PLAIDOYER EN MATIERE D'EDUCATION

    1) Incorporer le plaidoyer et la campagne éducatifs locaux à nationaux dans le programme technique et la programmation avec l'aide du personnel de plaidoyer

    2) Fournir une contribution technique aux notes d'orientation: consultées pour le contexte local spécifique

    3) Obtenir des preuves des programmes d'éducation et des données de CVA (Citizen Voice and Action) pour éclairer les politiques aux niveaux infranational et national

    4) Veiller à ce que CVA for Education atteigne une masse critique à travers Aps

    S'engager, le cas échéant, dans des coalitions liées au plaidoyer

    G. RESEAUTAGE, PARTENARIAT ET REPRESENTATION EXTERNE

    1) Représenter VM lors d'ateliers externes, s'engager avec le ministère de l'Éducation, les donateurs et d'autres partenaires de l'éducation

    2) Avec le ministère de l'Éducation, s'engager et contribuer à la stratégie nationale ou aux plans nationaux,

    3) Établir des partenariats avec les agences éducatives nationales et infranationales, les institutions et autres partenaires,

    4) Participer et contribuer aux activités du cluster Education

  3. QUALIFICATIONS/ EDUCATION et / ou expérience

Énumérez la formation, les connaissances et les compétences, les licences préférées et toutes les expériences requises pour exercer ce poste de manière pleinement compétente

Diplôme universitaire en éducation, sociologie, etc.

Avoir une bonne maîtrise des approches techniques de l'éducation, par ex. Débloquez l'alphabétisation, le renforcement de l'alphabétisation, les racines de l'apprentissage, etc.

Connaissances informatiques dans Word, Excel, PowerPoint, Outlook, etc.

Au moins cinq ans d’expérience de travail dans des ONG internationales

Au moins trois ans d’expérience en gestion de programmes d’éducation

Expérience avérée dans la gestion de projets communautaires

Expérience en conception de projets et en gestion de projets

Expérience de la planification du suivi et de l’évaluation

Une bonne connaissance du système éducatif de la RDC

Excellente gestion interpersonnelle, organisationnelle, du temps, leadership démontré et bonne capacité de gestion.

Excellentes compétences en communication en français (oral et écrit).

Une connaissance pratique de l'anglais

Attitudes et comportement

World Vision est une ONG dont le travail est centres sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires a la protection des enfants ; ce, même après la proclamation des résultats du test.

Environnement/Conditions de Travail:

Envoyer votre dossier de candidature (lettre de motivation portant mention du numéro de l’offre, CV avec 3 personnes de références des employeurs précédents dont une référence ecclésiastique, le casier judiciaire, une copie carte de demandeur d’emploi délivré par l’ONEM et des copies des autres documents nécessaires pouvant appuyer votre dossier) adressé au Directeur des Ressources Humaines au plus tard le 28 Mai 2021 à  16h00’, avec en objet la mention «National Office Education Specialist» à l’adresse électronique .

Les candidatures féminines sont très encouragées.

Child Wellbeing Tracking Officer

Child Wellbeing Tracking Officer

(PUBLICATION)

No Offre: WV/DRC/NO/HRM/0508/FY21

Fondée en 1950, World Vision est l’une des plus grandes organisations chrétiennes internationales d’aide humanitaire d’urgence et de développement à long terme. Elle aide chaque année plus de 100 millions de personnes à lutter contre la pauvreté, la faim et l’injustice dans près de 100 pays et soutient plus de 15 millions d’enfants.

Depuis plus de 20 ans, World Vision est en activité en République Démocratique du Congo. Ses zones d’interventions couvrent les provinces du Haut Katanga, de Lualaba, Tanganyika, de Haut Lomami, de Kinshasa, du Kongo Central, du Kwango, du Sud et Nord Kivu, du Sud, au Kasaï Occidental et Nord Oubangui ainsi que du Maidombe.

World Vision recrute UN (01) Child Wellbeing Tracking Officer basé (e) à Kenge en RDC.

BUT DU POSTE :

Le poste de Child Wellbeing Tracking Officer vise soutenir la maximisation de la contribution au bien-être de l'enfant en mettant en place des mécanismes et des normes de gestion des connaissances, en analysant et en améliorant les processus opérationnels de programmation, en soutenant la contextualisation et la mise en œuvre de nouvelles initiatives et en promouvant l'apprentissage et l'innovation.

RESPONSABILITES GENERALES

  1. Gestion des systèmes Horizon et stockage des données

    S'assure qu'Horizon est mis à jour pour tous les ADP et que les informations sont partagées pour la prise de décision.

    Assure régulièrement le suivi des mises à jour du système / de l'application et met à niveau le système en conséquence.

    Prend en charge l'équipe AP pour créer un profil, entrer / saisir, télécharger DIP, etc. dans Horizon Application.

  2. Gestion du système de parrainage et de ses performances

    Surveille la sécurité et la gestion des risques en ce qui concerne les systèmes d'information et de parrainage des enfants.

    Saisie des données / informations sur le parrainage d'enfants et des communications SO par saisie manuelle, numérisation des formulaires, édition, vérification, validation et chargement des informations sur l'enfant en une seule étape.

    Génère tous les rapports système tels que la gestion SSUI, les formulaires de correspondance enfant, le rapport de correspondance détaillé et l'exportation des formulaires de validation pour les programmes régionaux.

    Effectue les mises à niveau des systèmes et s'assure que les points d'accès fonctionnent sur les versions actuelles.

    Traite toute la correspondance dans Horizon SSUI, le cas échéant.

    Assure la sécurité des données de parrainage, des ressources système et des adresses des sponsors.

    Entre les données de surveillance des enfants à l'aide d'Horizon.

    Assure la mise en œuvre de tous les systèmes de parrainage et les auditeurs de soutien des logiciels en fournissant des informations d'audit lors des audits du programme régional.

  3. Identifier / capturer et diffuser les connaissances

    Travaille avec l'animateur de la CCB pour saisir / documenter les leçons, les meilleures pratiques et les innovations et s'assurer que celles-ci sont partagées dans les rapports annuels, semestriels, de la CCB et dans toute autre communication pertinente aux intervenants.

    Assure un échange et un partage d'informations efficaces entre les programmes, l'équipe de communication et le DME pour une gestion efficace des connaissances.

  4. Prise en charge d'autres processus DME

Examiner les bases de données de S&E du cluster et les rapports trimestriels pour garantir la qualité, l'exhaustivité et l'actualité, et partager le rapport de situation avec le superviseur et les gestionnaires du cluster pour action.

Mettre à jour et gérer la base de données de S&E du Cluster, établir les tendances de performance et partager des rapports trimestriels avec le superviseur et les gestionnaires de cluster.

Cartographie les principaux processus métier de programmation dans le cluster et les programmes, et participe au processus de leur analyse et de leur amélioration.

Fournit un soutien à l'équipe du cluster pendant le processus de conception, pour assurer un processus de qualité et des conseils.

Participe aux rapports du CWBT en utilisant les informations pertinentes, telles que les données de suivi des résultats et des extrants de NO, ainsi que les innovations et les leçons apprises.

QUALIFICATIONS: EDUCATION/CONNAISSANCES/APTITUDES TECHNIQUES ET EXPERIENCE1.

  1. Très bonnes compétences en informatique, en particulier Excel, Word et PowerPoint. La connaissance des progiciels statistiques sera un atout supplémentaire

  2. Bonnes capacités d'analyse et de rédaction; Compréhension de base de la conception, du suivi et de l'évaluation. Bonnes compétences en analyse de données et en production de rapports / présentation

  3. Connaissances en SIG, utilisation de la technologie mobile pour la collecte et l'analyse de données, méthodologie LQAS et toute autre technologie pertinente

  4. Connaissances de base pour travailler et utiliser efficacement les appareils mobiles

Attitudes et comportement

World Vision est une ONG dont le travail est centres sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif a l’abus sur un enfant ou des comportements contraires a la protection des enfants ; ce, même après la proclamation des résultats du test.

Environnement/Conditions de Travail:

Envoyer votre dossier de candidature (lettre de motivation portant mention du numéro de l’offre, CV avec 3 personnes de références des employeurs précédents dont une référence ecclésiastique, le casier judiciaire, une copie carte de demandeur d’emploi délivré par l’ONEM et des copies des autres documents nécessaires pouvant appuyer votre dossier) adressé au Directeur des Ressources Humaines au plus tard le 20 Mai 2021 à  16h00’, avec en objet la mention «Child Wellbeing tracking officer Kenge AP» à l’adresse électronique .

Les candidatures féminines sont très encouragées.

AVIS IMPORTANT!

Nous avons appris que plusieurs agences ou personnes prétendent agir au nom de World Vision pour recruter ou faciliter le recrutement de personnel.

World Vision souhaite informer le public en termes inconditionnels que:

World Vision ne confie pas son processus de recrutement à aucune organisation ou agence qui, par le biais d'affichages sur le site Web, envoie des messages électroniques, des bulletins d'information ou prétend faire du recrutement en son nom. World Vision n'utilisera que des cabinets de recrutement de cadres agréés et réputés (base d'exception seulement).

Les publicités pour les postes vacants se trouvent uniquement sur notre site Web officiel de carrière World Vision International http://careers.wvi.org et / ou sur les sites Web de World Vision Support Office.

Vision Mondiale ne sollicite et ne sollicitera jamais d'argent pour une partie de ses processus de recrutement, y compris la présélection, les entrevues, les antécédents et / ou les examens médicaux.

World Vision ne sera pas responsable de toute correspondance frauduleuse ou de toute perte d'argent ou de vol pouvant résulter de toute personne se livrant à une activité de recrutement frauduleuse.

Soyez prudent, et si vous avez des questions et / ou souhaitez signaler ce que vous pensez être une agence ou une agence de recrutement frauduleuse de Vision Mondiale, veuillez envoyer un email à [email protected]

Au cas où une demande quelconque vous serait adressée, merci de pouvoir dénoncer aux adresses suivantes :

Téléphone : 0972607911

Adresse mail : [email protected]

Process Automation Developer Specialist

*Position location to be determined by home country of successful candidate in Ghana, Costa Rica or the Philippines where WVI is registered to operate.

PURPOSE OF THE POSITION:

Process Automation Developer is the primary robotics specialist in the Business Intelligence and Process Automation Team specialized in analyzing business flow concepts, identifying gaps and performing user experience automation to achieve efficiency in service delivery. Using principles of LSS to optimize user experience and reduce repetitive tasks in value streams by 40%

KEY RESPONSIBILITIES:

Process Automation Solutions:

  • Design the basic flows and functionalities of robotic solutions for simple repetitive processes.

  • Maintain, improve or change solutions according to new requirements.

  • Combine basic languages and tools to ensure maximized utilization of resources.

  • Follow software development methodologies.

Automation Trainings:

  • Engage Process Owners in automation Championship Programs to identify Potential processes for Automation.

Data Collection Solutions:

  • Design low complexity forms.

  • Apply basic process maps analysis tools to draft solutions.

  • Design basic workflows for notifications.

  • Partner with Business Intelligence in all data collection solutions projects.

  • Assist in the maintenance of forms and low complexity changes.

Documentation:

  • Document process maps of designed solutions and new processes.

  • Use the templates required for proper documentation of automation projects.

  • Document learnings, upgrades and best practices from using automation software.

Continuous Improvement:

  • Learn basic Lean Six Sigma principles.

  • Assist with methodology applications in assigned projects.

  • Provide basic recommendations for areas of opportunity.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Complete studies in Systems Engineering, Computer Science, Software Development or other similar field.

  • 2-3 years of experience in a similar position.

  • PRA Certified.

Preferred:

  • Robotic Process Automation (RPA) – Advanced

  • Microsoft Power Suites (PowerApps, Power Flow and PowerBI)

  • Excel (VBA) - Basic

  • SharePoint – Advanced

  • SQL Query Language

  • UX Design

Senior Advisor

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*This is a temporary position for 1 year. Also open for internal secondments.

*This is a temporary position for 1 year. Also open for internal secondments.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The purpose of the Senior Advisor role is to lead high-level advice, assurance and engagement activity in support of operational security delivery across the Partnership working closely with leadership, the wider security network and key functional stakeholders. The role requires a deep understanding of field security operations and organisational capabilities as well as excellent judgement and highly developed analytical, and management skills. A proven track record of delivery is essential as is experience in helping motivate others to deliver a challenging and complex agenda for change and performance improvement. The role holder will be able to work in the face of a range of competing views and

priorities while possessing highly-developed communication and negotiation skills. The role also plays a key part in shaping and influencing areas of organisational risk and readiness; supporting end-to-end security operations, proactively monitor security response and performance; overseeing security risk management and crisis management support; and delivering security organisational effectiveness in support of Our Promise.

KEY RESPONSIBILITIES:

Strategy:

  • Support the development and implementation of global security and crisis management strategies. Ensure security management procedures are in alignment with WV security policy and international best practice, legislation and regulatory trends.

  • Provide advice and consultation on the organisational direction, development and implementation of critical operational delivery solutions. Help shape, inform and contribute to overall security reporting measures and track service deliver for service improvement and organisational effectiveness.

Technical Support:

  • Provide technical direction and project management of key projects including Crisis Management, Core Security Requirements, Travel Tracker and others. Lead on crisis management project implementation and training roll out. Revise framework documents as necessary.

  • Take a leading role in developing operational service delivery mechanisms; develop ‘quality assurance and continuous improvement’ systems for security operations systems and procedures. Contribute to budget development and monitoring processes supported by benchmarking and value metrics.

Operational Delivery:

  • Produce high quality knowledge products and problem profiles to enhance awareness and operational learning. Advise on research methods and analytic methodologies. Work with other analysts in support of key analytical products that help target operational resources and maintain readiness.

  • Conduct analysis and testing of operations systems and processes and identify opportunities for making them more effective and streamlined for end users. Lead operational research and technical guidance on service delivery improvement.

  • Refine the ability to track and manage security demand and resource allocation to ensure it delivers for business needs by mobilising assets and capabilities in a timely and effective manner and streamline Integrated Regional Security

  • Team coordination. Ensure a refined, functional and effective resource allocation process that is fit for purpose and adapts to the changing needs of OCS and service demands.

Capacity Building:

  • Develop agile and flexible security operations that focus on delivery at field level, employing appropriate change management techniques when required. Lead the production of security metrics and leverage data from OCS and across the organisation for continuous improvement and prioritisation.

  • Design and maintain effective management reporting on security metrics. Use security maturity model to assist in the assessment, development and implementation of global capacity building plan for security management based on collaboration with RSDs.

  • Support crisis management and business continuity capacity at field level and assist the design, development, and documentation of work area recovery plans and after action reviews etc. Support security innovation, applied learning and R&D using knowledge of the organisation and security practice across prevention, preparation, response and recovery activities to identify approaches and target resources effectively.

Knowledge Management:

  • Develop and maintain a knowledge base for security practice areas to support applied learning and build best practice awareness and complete the value loop from recovery to prevention.

  • Provide thought leadership and monitor developments in security knowledge areas as well as emerging issues. Act as a strategic link for the promotion of a positive security culture connecting National Offices, Regional Offices, Support Offices and Global Centre. Regularly liaise with WV security network on emerging security issues and provide analysis on potential impact on WV operations.

Quality Assurance:

  • Work with managers and technical groups to ensure that security mitigation, crisis and recovery solutions are in place and tested. Coordinate business recovery planning. Plan and conduct a schedule of risk-based security exercises to test readiness.

  • Analyse and measure the effectivness of risk mitigation measures and provide benchmark data as a baseline for process improvement. Design and monitor customer feedback mechanisms for security products and services and link in with Our Voice survey data.

Internal Liaison & Co-ordination:

  • Promote internal security knowledge transfer and information sharing helping to promote cross functional security linkages and awareness and build an overall security culture across the partnership.

  • Support collaboration on joint-initiatives and projects where OCS is a stakeholder as well as technical support to other Regional, Support Office and Vision Fund entities as requested. Enhance opportunities for cross-sector learning including tracking developments in the field and explore opportunities for a security community of practice to enhance institutional knowledge.

External Relations:

  • Collaborate with other professionals in the humanitarian security field and engage in joint research projects and working groups. Engage as subject matter expert on humanitarian security research and produce articles promoting security developments for distribution among partners and in professional journals.

  • Keep abreast of developments in the humanitarian security field, foster cooperation with external partners, providers and consortium.

General:

  • Support the OCS with surge capacity for crisis incident management, investigations, and with technical skills when tasked. Provide a mentoring capability to security staff and support training workshops when needed. Assume responsibility for Security Operations Group in acting capacity for Senior Director Operations when unavailable.

  • Support activities that will enrich and develop World Vision’s Core Values. Practice an inclusive leadership style that will be a role model for staff, peers and others. Complete other tasks as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Relevant Bachelor degree in Security, Strategic, or International Studies, or related discipline.

  • Sound knowledge of the security research and information collection (collection, collation, analysis & dissemination).

  • Excellent communication and interpersonal skills sufficient to establish effective relationships at senior levels, gain credibility and influence senior decision makers.

  • Clear understanding of the security risk management, security planning and crisis management in the humanitarian context.

  • Strong analysis skills to identify the problem/risks and understand the organisation.

  • Strong analytical, organizational, and decision-making skills.

  • Strong verbal and written communications.

  • Must be able to coordinate work and interface efficiently and effectively with remote locations.

  • Strong administrative skills, with effectiveness in developing tasks and managing to achieve target dates.

  • Must be a productive team player.

  • Strong PC skills (Microsoft Office, Word, Excel, PowerPoint).

  • At least 7 years work experience in the professional security, policing or intelligence analysis arena.

  • A least 3 years of specific operations, project management or research experience.

  • Experience of leading and consulting on projects.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Relevant Master degree or other advanced degree in Security, Strategic, or International Studies, or related discipline.

  • Formal qualification in intelligence analysis or business continuity.

  • Effective in written and verbal communication in Spanish or French.

  • A good network of contacts in academia, government or humanitarian security fields.

  • At least 10 years or work related experience in the professional security, research, analysis arena working at international level with international agencies, INGO’s, governments, military, law enforcement or private sector as an analyst, researcher or intelligence officer.

  • A least 5 years of experience in role providing direct operational planning and support to international agencies, INGO’s, governments, military, law enforcement or private sector as an operations analyst or business continuity specialist.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time and includes occasional travel to high risk locations at minimal notice.

  • Role will require successful completion of Hostile Environment Awareness Training provided by employer.

  • Depending on location the position may require home based working with some unsociable hours due to global coverage and online meetings.

P&C (HR) Business Partner (VisionFund Global Centre)

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The P&C (HR) Business Partner (BP) plays a crucial role in the execution of the HR Strategy and Operations. Partnering with Client Business Leaders in support of strategic business objectives, the BP advises and coaches managers and employees in all elements of employee life cycle and talent management, including identifying current and future people implications. The BP works collaboratively with HR Centers of Expertise, specialists and Shared Services to develop and deliver integrated HR solutions, including workforce planning, performance management, succession planning, employee relations and leadership development This position will support VF senior leaders in aligning organizational strategies, goals and priorities with VisionFunds Our Livelihood Promise, mission and values. S(he) will encourage the use of innovative People Management/OD resources, tools and practices to reinforce and positively change beliefs, attitudes, operating models and structure of organizations so that VisionFund International staff can better adapt to new technologies, markets, challenges while fulfilling their vision and mission.

KEY RESPONSIBILITIES:

Strategic Partner: Support/Enable Senior Leadership Team:(circa 5 Department Heads)

  • Collaborate with business leaders to design organizational structures, job roles, and talent management processes to drive organizational strategy.

  • Function as HR lead for clients going through organizational restructures.

  • Evaluate the impact of proposed changes on employees, and manage change to minimize disruption to the business.

  • Advise leaders on the need for, development and ongoing changes of the department's people plan.

  • Actively partner with business leaders and work with them to collaboratively identify practice improvement.

  • Partner with leaders to develop and implement agile and need based employee engagement plans.

  • Analyse a broad range of HR data to identify valid insights, and convert these insights into recommendations the business can use to make decisions.

Change Agent and Consultant: Support/enable Line Managers (circa 22-line managers)

Act as an initial point of contact and intermediary for managers in assigned business units.

Provide and guidance and support to line management in with a broad range of human resource policies, programs, and practices.

Implement HR-related activities within business units, such as:

  • Job Analysis and Grading

  • Talent Acquisition

  • Onboarding & Orientation

  • Performance Reviews

  • Employee Development initiatives

  • Promotions

  • Rewards and recognition programs

  • Contract management (renewals/changes & PAFs)

  • Staff Care

  • Terminations and Exits

Provides guidance, counselling, advice and training to managers on employee relations issues.

Actively investigates and recommends solutions to employee relations issues in a quick and efficient manner.

Employee Champion: Support/enable Employees (84 staff)

  • Act as a single point of contact and intermediary for employees in assigned business units.

  • Provide guidance, coaching and training to employees on HR related topics.

  • Provide P&C HelpDesk services to employees and respond to queries related to administration of salary and benefits.

  • Respond to individual staff care needs.

  • Actively investigates and recommends solutions to employee relations issues in a quick and efficient manner.

  • Payroll reconciliations.

Functional Expert and Supportive Enabler: Collaborate and support People & Culture Team:

  • Provide P&C technical advice and support in the management of GC staff based in the region and MFIs.

  • Partner with the Regional BPs in change management initiatives such as structural and policy reviews affecting GC employees.

  • Coordinate with PC&G department function experts and others to deliver on business requests and solve business problems.

  • Apply rigorous project management techniques to planning and implementing cross-functional P&C initiatives that support current and future business strategies.

  • Communicates regularly with the human resources staff to exchange information and provide ongoing support and problem resolution.

Collaborative Partner: Support and align with WVI P&C:

  • Act as point of contact for WVI (GC, Regions, Host locations) P&C in relation to implementation of changes, new initiatives, problem solving and Total Rewards and reporting for VF GC clients.

  • Represent VF GC P&C in special projects and P&C workstream.

  • Provide reports and information as required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Five to eight years’ previous experience in an HR Business Partner, Generalist or related high level specialist role. Experience with Ulrich’s Business Partner model preferred.

  • Strong consultation skills and experience influencing and interacting with executives.

  • Thorough knowledge of human resource management practices and employment related legislation.

  • Demonstrated HR experience in a multi-business unit environment.

  • Outstanding people and culture relationship skills. Proficient in coaching, mediating, influencing, facilitation, presentation, communication, analysis, and problem solving.

  • Excellent written and oral communication skills. Able to communicate complex ideas and business concepts in accessible terms. Able to exercise excellent professional judgment

  • Bachelor degree from a college or university and four or more years of related human resources experience, or an equivalent combination of education and experience.

  • Fluency in English.

Preferred Skills, Knowledge and Experience:

  • Professional certificate in HR/OD/ Management

  • Accreditation in employee investigations, employee relations and grievances

  • Strong business acumen in multi-national environment.

Work Environment/Travel:

  • Willingness to travel up to 10% of the time.

  • Ability to use computer, attend meetings, travel abroad.

Grants Compliance Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Grants Compliance Director will lead the efforts, across the partnership to assure WVI is managing the supply chain related risks of all types of grants effectively. This includes close coordination with donors, support offices, global, regional and national office supply chain teams and other stake holders all levels. In addition, this role will be leading Supply Chain Data Analysis and have input to the management of supply chain governance documents (Supply Chain Policies, Processes, SOPs and Business Rules) including assessment of their applicability, identification of gaps, managing exception approval process.

Increased attention to grants helps achieve World Vision’s Strategic Mandates 2 & 3 (Strengthening Grass Roots Capacity, and Growing Resources). It is important to manage grants in compliance with donor regulations and ensuring timely delivery of project activities. Accordingly, Global Supply Chain has a clear mandate to set strategies, policies, standards, controls and especially capacity building of National Office Supply Chain teams

KEY RESPONSIBILIES:

Business Requirements:

  • Proactively engage with Donors, Support Offices (SOs), GAM Teams, Finance Business Partners and other stakeholders ensuring good coordination, adequate information sharing, embedding the Supply Chain Management function in the Grant Acquisition and management process.

  • Engage with GAM Team in annual grant forecasting, review the progress of grant pipeline plans and identification of future trends and functional needs / readiness.

Donor Procurement Governance Management:

  • Provide orientation to Donors & SOs program officers regarding WVI Supply Chain Management Governance Documents & Tools. (Policies, Processes, SOPs, Business Rules and ProVision environment).

  • Identify gaps between WVI & Donor policies and procedures, evaluate the impacts and mitigate risk.

Training and Capacity Building:

  • Lead & coordinate initiatives on grant capacity building in collaboration with various Support Offices and Regional Offices, Capacity Building Working Group, Finance Business Partners and other Stakeholders.

  • Review effectiveness of current staff capacity building models, seek to replicate best practices.

  • Maintain key WV grant resources, materials and databases.

  • Maintain a roster of grant certified staff and coordinate deployment of staff as needed.

  • Mentoring of Regional Grants Supply Chain Management point persons on grant management.

Monitoring Tool of Grant Execution:

  • Coordinate with Global Centre Financial Reporting and Business Intelligence Team in developing a Global Grant Performance Dashboard.

  • Globally rollout such monitoring tool at Regional Office (RO) and National Office (NO) level.

Control and Compliance:

  • Provide leadership in evaluating potential risk exposure in grants management & develop annual risk mitigation plans.

  • Coordinate with SO/Regional grant staff in developing strategies to address high priority areas.

  • With particular focus on Global Fund grants, develop initiatives to ensure adequate oversight of multi-lateral funding not assigned to SOs.

  • Evaluate risks exposure on new operational delivery models with close collaboration with Finance Business Partner and other Stake Holders. (Cash programs – cash vouchers, E-wallets, Implementing through Partners).

  • Recommend innovative solutions and tools to continuously improve grant supply chain management and adapt to the rapidly changing grant landscape.

  • Resolve/address short-term issues and action items regarding grant compliance coming from grant stakeholder groups.

Global Supply Chain Management Documentation Management:

  • This role will be leading the Supply Chain Management Data Analysis and have input to the management of Supply Chain Management Governance Documents (Policies, Processes, SOPs and Business Rules) including assessment of their

  • applicability, identification of gaps, managing exception approval process.

KNOWLDGE, SKILLS & ABILITIES:

A minimum of 5 years supervisory experience working with Non-Governmental Organisation’s grants management teams and or Donor grants management teams.

Understanding of NGO cross cultural environment and commercial and legal risks in NGO working contexts.

Proven experience at Strategic Leadership level (preferably in Supply Chain Management) with working experience in grant related projects.

Degree in Supply Chain Management or Commerce or Law or equivalent professional qualification. Post graduate qualifications and or CIPS certification will be looked upon favorably.

Preferred Skills, Knowledge and Experience:

Substantive experience working in the INGO sector dealing with multiple donor funds and meeting different donor requirements.

CIPS, Legal or Commercial Contracts experience.

Demonstratable experience in successful leading initiatives related to compliance and capacity building.

Demonstrated ability to work with a diverse group of stakeholders to reach consensus and execution of plans.

Work Environment/Travel:

Ability and willingness to travel anywhere that World Vision operates, including international travel, up to 30% of the time.

Global Director: Global Centre Audit

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Global Director: Global Centre Audit supports the CAE in strategic leadership of Global Internal Audit (GIA). As a GIA Senior Leadership Team (SLT) member, he/she leads the GC audit team in compiling and delivering on a risk based annual audit plan that covers key Global Centre, Regional Office and Support Office (fund raising) functions. He/she will engage at an executive level in providing assurance, advice and insight to improve the effectiveness and efficiency of risk management, internal controls and related governance in the organisation and grow GIA’s role as a trusted advisor within the Partnership.

This role will lead the application of GIA's vision and strategic initiatives in Support Offices, Regional Offices and Global Centre Department, focusing on planning and leading the risk-based audits of those offices and departments and also of World Vision (“Partnership”) thematic audits. This position will contribute to Global Internal Audit’s (GIA) mission by providing WVI management with independent assurance on the adequacy, efficiency and effectiveness of internal controls, risk management and governance systems through the following:

The Global Director: GC Audits will understand risk and be able to synthesize large amounts of information to compile an annual audit plan covering the entities for which he/she is responsible as well as participating in thematic (cross-cutting) audits. He/she will help deliver on Global Internal Audit’s (GIA) mandate by:

  • Ensuring that GIA's services are delivered in accordance with the IIA Standards, GIA Charter, Manual and WVIs policies and procedures.

  • Keeping abreast of key developments/initiatives in the Partnership and remaining alert and responsive to emerging risks.

  • Directing audits of WV entities for which he/she is responsible, focusing on the major risks that threaten the organisation’s ability to achieve its goals and objectives.

  • Producing insightful, accurate and impactful audit reports, working with auditees to provide pragmatic, efficient and fit-for-purpose recommendations to address any control deficiencies.

  • Providing strategic leadership to the GIA team through effective team management to achieve objectives and strong stakeholder engagement.

  • Applying an agile audit approach, where appropriate.

  • Promoting good stewardship among key stakeholders of audited entities to ensure alignment with donor and partnership objectives, expectations and requirements.

  • Representing GIA on key partnership initiatives in an advisory capacity, when required.

The Global Director, GC Audit also plays a key role in the GIA SLT and actively contributes to GIA strategy and operations by:

  • Fully understanding GIA’s mandate and helping to define and execute agreed strategies in collaboration with other GIA SLT members.

  • Building credibility, trust and collaborative relationships with key stakeholders while maintaining auditor independence and enhancing GIA’s reputation as a “Trusted Advisor”.

  • Developing, delivering and enhancing the GC audit team’s three-year audit plan, through collaboration with stakeholders, to ensure coverage of key identified and emerging risk areas, and where necessary in collaboration with other GIA teams or assurance providers.

  • Ensuring good stewardship and use of available resources, keeping up to date with developments in the profession and prioritising a continual learning/improvement mindset.

Leadership and oversight of the GC Audit team:

  • Provide strategic leadership to the GC Audit team - balancing empowerment with mutual accountability.

  • Evaluate the structure and job designs of the GC Audit team, the existing resources and implement improvements to optimise performance, promote staff development and succession planning.

  • Actively drive a culture of unity, inclusion and trust.

  • Care for the spiritual, emotional and mental wellbeing of the team emphasising reliance on God.

KEY RESPONSIBILITIES:

Strategic Leadership & Stakeholder Engagement:

The primary role of this position is to provide strategic and operational leadership to the GC audit team, ensuring alignment with GIA’s vision while building and strengthening strategic partnerships with key stakeholders to ensure outcomes are met effectively. This will include the following:

  • Develop a three-year risk-based GC Audit Plan, in consultation with the Chief Audit Executive (CAE) and other SLT members. Ensure dissemination and revision of the audit plan, as well as optimal allocation of resources, with all necessary stakeholders.

  • Building strong relationships while serving as a trusted strategic partner to key stakeholders, including the CAE, Support Offices (SOs), Global Centre (GC) functions, regional leadership, providing guidance on risk management, internal controls and related governance.

  • Creating effective linkages, collaborative relationships, and dynamic networks with Support Office colleagues, WVI partners, and partnership leaders to represent and promote GIA services.

  • Develop and discuss the engagement plan with business owners and key stakeholders.

  • Performing other special assignments and duties as required by the CAE such as driving strategic initiatives, managing consulting engagements, organizing training events, or presenting departmental findings to external stakeholders, and actively contributing to GIA management meetings.

Delivery of the GC/SO/RO Annual Audit Plan & Quality Assurance:

This role will monitor key risks while working to ensure performance outcomes are achieved by doing the following:

  • Planning, project managing and delivering the approved annual risk-based GC/SO/RO Audit Plan in the context of the 3 year plan and adjusting as necessary.

  • Understanding the context, history, future strategy and constraints and risks of any planned audit area at the outset of an audit, documenting the business process, identifying risks and control objectives and providing linkages to other related work/information.

  • Ensuring appropriate, respectful and timely engagement with all stakeholders throughout an audit.

  • Developing the Terms of Reference for any local auditors who are seconded to GC Audit to perform specific assignments while remotely supervising field engagements.

  • Guiding and managing the technical work of GC and local auditors involved in Global Centre, Support Office and Regional Office Audits, ensuring that the planned engagement is conducted according to the IPPF, that all workpapers are completed promptly and meet GIA quality standards.

  • Ensuring all audit findings are communicated promptly and accurately to clients.

  • Taking personal accountability for the quality of all audit deliverables and sign off on audit reports as evidence of this.

  • Keeping the CAE abreast of all significant findings and reports as they arise, particularly on issues of suspected fraud and/or potential significant reputational impact to the Partnership.

  • Participating in and at times lead Partnership-wide thematic audits.

  • Leading and delivering advisory reviews, where applicable, ensuring appropriate research is conducted and that the team is staffed with auditors/consultants with experience in the area being reviewed.

  • Follow up and report on remediation of audit recommendations and work with management to ensure timely remediation.

Produce ad hoc advisory memos to management when any key risks or control deficiencies are identified, outside of a planned audit.

Ensure the delivery of timely, accurate, complete and reliable periodic information and reports to Partnership leaders and for reporting to the ARC.

Proactively advise relevant stakeholders through participation in working groups in an advisory role or other fora.

Talent and Knowledge Management & Capacity Building:

The Global Director, GC Audits will be active in the recruitment and ongoing development of his/her team as well as leading, planning and supervising the team responsible for each engagement under his/her responsibility. This includes:

  • Praying for and praying with team members.

  • Recruit, identify, develop, review and retain high potential talent in order to successfully achieve business and ministry objectives and to deliver Our Promise.

  • Lead, manage, and mentor direct reports and other WVI audit colleagues both in technical and soft skills.

  • Assist staff in setting performance criteria that aligned with department objectives, ensure support and opportunities to meet these, provide coaching and on the job training.

  • Provide staff with the background and context they need in order to deliver value-adding reports in line with organisational strategy. Guide and mentor them in “connecting the dots” to provide insights beyond the obvious.

  • Build a culture of empowerment where the team are encouraged to use their initiative and skills, (with appropriate collaboration) and continually grow these.

  • Challenge, support and assist any team member whose performance falls consistently below expectations or whose behaviour becomes inconsistent with the WVI and the IIA standards and Codes of Conduct and take appropriate action in consultation with P&C (HR).

  • Authorizing/Approving administration transactions for supervised staff including Performance Agreements, trip itineraries, expense reports, vacation requests, telecommuting agreements, etc., to ensure appropriate guidelines are followed.

  • Ensure work-life balance is achieved through appropriate allocation of workload for GCA staff having a good productivity analysis.

  • Apply Biblical principles, compassion, transparency and a drive for excellence/good stewardship in leading your team.

Knowledge Management:

  • Managing the knowledge generated by the GC audit team and in consultation with GIA Quality Assurance, adjust audit procedures and tools as needed – based on GIA’s goal of continuous improvement, simplification and customer needs, goals, and expectations.

Capacity Building:

  • Encourage team members to provide feedback on weaknesses or areas for improvement, and create a Christ-centred audit environment that reinforces spiritual development.

  • Managing the professional and individual development of GC auditors by providing feedback/debriefs after each audit engagement and ensuring adequate training/coaching opportunities exist for continual improvement.

  • Provide opportunities for and support of the professional development of internal auditors, including the completion of annual continuing professional education (CPE) requirements to maintain certification(s), and ensure that all auditors are well equipped to carry out their audit responsibilities in a Christ-focused internal audit environment.

  • Ensure any mandatory training, responses, etc. required from your team are provided timeously.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum of 5-7 years audit experience.

  • Experience on Enterprise Risk Management, IT audits, Fraud Examination, Marketing & Fund Raising.

  • At least 3 years of risk-based audit experience.

  • Proven experience to produce quality outputs under pressure.

  • Good knowledge of World Vision’s structure, regulations and operations.

  • Cross-cultural working experience.

  • Bachelor's degree in accounting, finance or other relevant field.

  • Fluency in English, solid verbal and written communication skills.

  • Solid team-building and interpersonal skills.

  • Proficient in Microsoft Office standard packages.

  • Fluency in any other of WVI’s official languages seen as a positive (i.e. French, Spanish, Portuguese).

Preferred Skills, Knowledge and Experience:

  • One of the following or equivalent is required, CIA, CPA, CA.

Work Environment/Travel:

  • This position requires ability and willingness to travel up to 30% of the time to international locations. The incumbent should have minimum restrictions to travel to many destinations world-wide.

Senior Advisor, Marketing Development

*Position locations to be determined by home country of successful candidate in Asia or Europe where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Strengthening and Optimising Our Revenue Base strategic initiative is one of nine initiatives in this second phase of Our Promise, entitled Going Further. It works alongside three of the other strategic initiatives which together respond to our strategic imperative – Deliver high quality, sustainable funding to the field. The goal of this initiative is to pick up the pace of achieving the Our Promise private revenue mix by deepening fundraising capabilities in high potential markets and aligning fundraising investment globally with opportunity and return across markets.

This role will have a significant impact on leading the design and implementation of multi-year investment plans with high potential markets with capability/scale limitations. The objectives of the investment are to validate and learn World Vision’s investment approach in market growth and capture private revenue potential at high Return on Investment (ROI). This role will be responsible for deepening their marketing and fundraising capabilities in-market and integrating marketing best practices to accelerate their private revenue growth. Working with Marketing leaders, the role will be accountable for leading the development and implementation of the investment plan that delivers high ROI and deepen marketing capabilities of the selected high potential offices.

KEY RESPONSIBILIES:

  • In partnership with Marketing Lead of the selected markets co-develop a multi-year investment plan that builds local marketing capacities and, above all, capture high ROI private revenue potential to increase private revenue mix.

  • Co-execute the plan to fill gaps with Marketing Leads of the selected markets to ensure best practices are scaled with the adequate level of investment. Agree on key milestones and key success metrics.

  • Ensure the capacity needs of the fundraising offices are central to the co-development and co-implementation of investment plans to achieve the primary investment objectives— 1) validate and learn from our approach to invest in market growth, to be applied in additional high potential markets in the future and 2) capture private revenue potential in these markets at strong ROI.

  • Motivate and inspire others, from team members to executive level, by communicating the goals of the Strategic Initiative through the successful execution of the investment plan.

KNOWLDGE, SKILLS & ABILITIES:

  • 8-10 years in Marketing or fundraising functional areas, including 3 years in Marketing leadership roles of digital marketing or lead generation.

  • Extensive experience leading teams to develop and deliver best in class fundraising practices.

  • Experience working with marketing, brand and product managers to drive marketing strategy, vision, execution and results to achieve business objectives.

  • Experience collaborating with fundraising Subject Matter Experts to support the implementation of investment plans that consistently meet budget/time expectations.

  • Exceptional relationship and influencing skills, able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds, and developing high-performing virtual global teams.

  • Significant experience leading change in a complex environment.

  • Bachelor’s degree in Marketing, Business Administration or a related field is required; Master’s degree preferred.

  • Full proficiency in English.

Preferred:

  • A marketing expert with skills across the range of marketing products and channels, especially in emerging markets.

  • Experience in media buy, channel optimisation, market intelligence, CRM, segmentation, and marketing automation to drive engagement.

Work Environment/Travel:

  • Ability and willingness to travel internationally up to 20% of the time (when Covid 19 restrictions are lifted).

Senior Director Shared Services

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Senior Director, Shared Services (SD SSC) works with the Chief Administrative & Finance Officer (CAFO) to transform and execute business processes in World Vision's Shared Services Centers. This Senior Director will oversee the operations and teams of the various WV Shared Services Centers.

He/she will develop a global team, providing leadership and direction to this team, which will lead World Vision International on a global basis in finance and procurement process transformation. The SD SSC is responsible for creating an environment in which problem identification and solutioning occur in an innovative and collaborative fashion. He/she is focused on deliverables and the customer, ensuring effective and efficient progress is made toward targets and goals, being financial and solution oriented.

He/she will provide leadership for the business transformation from influencing during the discussion phase, to development, implementation and overseeing a team to conduct the related training. This will be in the areas of business process transformation improvement, standardization and simplification of processes towards the development of best in class end-to-end business processes. Key levers are standardization, consolidation, automation, and process improvements to drive strengthened internal controls, customer service, cost and productivity improvement.

To accomplish all this, the SD SSC must develop a team with strength in both verbal and written communication, ability to work successfully in a virtual environment, and with the ability to build/develop relationships in a global multi-cultural environment.

The SD SSC will lead the identification, development and execution of process improvement program initiatives supporting the global strategic objectives of the SSC organization. He/she will hold direct accountability for leading the establishment and achievement of industry and best-in-class benchmark performance metrics (KPIs) in conjunction with functional leaders across regions. The SD SSC will influence peers and Executives across organizational lines to take action on strategic initiatives or process changes both before implementation of the SSC in their region and in the midst of the SSC project for their region.

Candidate needs to be willing to travel on a global basis up to 50% of the time.

The SD SSC will model a high standard of personal Christian leadership, ministry and integrity though lifestyle and work relationships; communicating World Vision's Christian ethos and demonstrating a quality of spiritual life that is an example to others.

KEY RESPONSIBILITIES:

20%

  • Lead the identification of and direct the development of business process improvement opportunities and innovative, cost-effective solutions for the global shared services implementation programme across the partnership.

  • Positively influence and partner with the support offices (SOs), field Offices (FOs), and business units (BUs) to effect change, share best practices, leverage processes and automation, training, and employee development for the SSC projects.

30%

  • Direct the Shared Service Business Process Execution and work transition.

  • Recommend and guide appropriate leadership across the WV Partnership to ensure the successful transition of the various associated functions to shared service centers in order to effectively standardize best practices, reduce duplication, increase efficiencies, limit risks and ensure significant cost savings for the partnership.

  • Ensure focus is maintained on the needs of the customer (SO, FO, etc).

30%

  • Provide leadership oversight to the entirety of the global shared services team including the Americas SSC, South Asia Pacific and Africa region. This will include leading the hiring, development, performance management, capacity building and operational oversight of the SSC team.

  • Drive the SSC to achieve financial sustainability consistent with lowering the overall cost of business processes for the Partnership.

10%

  • Provide SSC Transformation Program Oversight

10%

  • Prepare annual and long range strategic financial plans/budgets for the transformation projects and monitoring progress to ensure performance and budgets are on target.

  • Influence and lead impacted World Vision business units and functions in developing their own shared services transition roadmaps and strategic plans.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree with a major in accounting, finance or related field.

  • MBA or finance related certification preferred (CPA, CMA), 10+ years of practical finance and/or accounting experience, with at least 8-10 years of consulting experience preferred.

  • Minimum of 8 - 10 years of leadership experience in the project management and finance transformation functions or in a similar environment.

  • Extensive experience working with virtual and/or matrix teams.

  • Extensive experience working with cross-cultural teams.

  • ERP general accounting or related experience preferred.  

  • PMP a plus

  • CPA, CMA a plus

Preferred Skills, Knowledge and Experience:

  • Experience in interfacing with business operational customers and transformation vendors in defining transformation and change requirements.

  • Knowledge of GAAP a plus and experience working with IFRS nice to have.     

  • Maturity, business acumen, and skills necessary to interact with the CAFO and other Partnership Leaders and Directors, to ensure the provision of a timely and accurate project information.

  • Experience contributing as a Subject Matter Expert (SME), helping to lead change and future developments as required to lead towards overall best-in-class performance.

  • Change leader with the capacity and desire to lead in an ever changing environment.

  • Proven track record with continuous improvement process.

  • Ability to lead/manage the SSC Team and deliver process enhancements in large multi-national organizations.

  • Excellent relational skills building relationships, resulting in strong relationships with internal customers/stakeholders who view them as a trusted partner.

  • Strength to translate technical information into common language so that non-technical individuals can readily understand the information.

  • Excellent understanding of project management and finance transformation processes.

  • Knowledge and understanding of industry business operational and financial concepts.

  • Experience having led and/or executed finance transition projects from sending to receiving team.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.

Response Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE DIRECTOR PURPOSE:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.