World Vision International

Job Opportunities in Democratic Republic of the Congo

World Vision operates in four regions of the Democratic Republic of Congo (DRC), focusing on transformational development programmes in the south and the west, and humanitarian and emergency response in the eastern region.

World Vision began its work in DRC in 1984 with a food program funded by USAID in conjunction with local Christian churches in the Katanga province. Today there are 93,700 sponsored children in 30 projects across the country, and more than two million people benefit from transformational development programmes including education, health care, water and sanitation, nutrition, food security and Christian Commitments.

Additionally, due to widespread natural disasters and ongoing armed conflicts, World Vision is actively engaged in humanitarian and emergency response particularly in the eastern part of the country, focused on food aid, humanitarian protection, nutrition, health care, child friendly spaces (CFS), and reintegration of internal displaced people (IDPs).

Current Opportunities

Chief of Party - Ebola Response, DRC

*Position is contingent upon funding and donor approval.

PURPOSE OF POSITION:

World Vision’s Category III Ebola Response is intentionally scaling through an integrated food voucher, voucher-for-work, and food security project for the most vulnerable Ebola-affected populations. The Chief of Party (COP) will provide overall leadership and an integrated vision to various actors and through components of the project, and will be responsible for achieving the project’s results. H/She will ensure representation, quality design/re-design, staffing,

implementation, financial oversight, monitoring and reporting in compliance with donors’ & WVI policies and standards. H/She will identify project implementation issues and risks in a timely manner and suggest appropriate program adjustments.

MAJOR RESPONSIBILITIES:

Strategic Leadership:

  • Provide project vision, strategic planning, direction and leadership. Including day-to-day technical and programmatic oversight for design, planning and implementation of activities in support of the response goals and objectives.

  • Build a strong team, providing strategic guidance and building management capacity, synergy, and depth of leadership within WV through regular and ad hoc meetings (group and one on one).

  • Create an environment where staff can share experiences and best practices in a way that enhances the quality of the project.

  • Support and provide guidance on building strategic partnerships in the project area, to promote quality programming, innovative approaches, evidence generation and sustainable impact at scale.

  • Identifies key risks that could affect the achievement of strategic plan outcomes and proposes relevant mitigation measures to address these risks.

  • Facilitate the development of the project’s evolving theory of change, oversee the implementation of the work plan, and track progress towards core indicators and learning objectives.

  • Adopt a Collaborative, Learning, and Adaptive (CLA) management approach and actively cultivate a culture of learning.

  • Oversee compliance with the goals set in the contract and with USAID regulations and WVI policies and systems.

  • Create internal partnerships and cross-departmental relationships that build trust and allow the leveraging of social capital during crisis.

Operations Management:

  • Provide overall oversight of the project and maintain effective and regular communication with the WVUS core team and relevant WVUS Technical Advisors, USAID local mission, implementing partners, and government entities.

  • In collaboration with the project technical team, develop project work plan and ensure performance indicators and targets are met, as well as timely completion of activities.

  • Develops and implements processes and systems to improve operational performance.

  • Ensures the compliance of project’s activities with relevant governmental, WVI and USAID regulations, policies and standards.

  • Consults with the Response Director to address risks, challenges and other critical issues.

  • Apply a risk management approach to security to ensure all mitigation measures are resourced and managed effectively, robust plans are in place, and those plans are stress tested through training and simulation exercises.

  • Actively manage the organization’s profile and adapt quickly to changes in complex security environments through context monitoring and by proactively managing security risks in challenging contexts.

  • Organize regular review meetings the team to reflect on project’s approach, progress, best practices and create a space and opportunities for action-learning and debate.

  • Facilitate the signing of MOUs and contracts, with donors, SOs and other relevant stakeholders.

Financial Management:

  • Ensure proper financial management ensuring economy of scale, leveraging capacities and capabilities, and maximizing synergies between projects for a unified and cost effective response program.

  • Direct and focus private and public fund integration to maximize results and respond to community needs particularly in relation to most vulnerable children.

  • In collaboration with the GAM team, secure funding for WV with a goal of balancing and integrating the sources and proportions of funding from each of these sources (a multiplicity of Government and multilateral donors), ensuring a sustainable and intergenerational funding base for WV programs.

  • Manage project funds to ensure expenditures are within approved budgets, monitors variances in cash flows, and addresses issues, and follows USAID rules and regulations.

  • Analyze cost efficiency and quality of outputs from project conception to completion.

  • Ensure that program and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

People Management:

  • Build and lead an effective and cohesive team for efficient implementation of the project.

  • Ensure adequate orientation and appropriate staff training so they can effectively discharge their roles.

  • Supervise a team of senior level international and national staff with skills across a diverse set of technical areas.

  • Ensure that all functions implement World Vision’s performance management standards and principles for all staff and that there are appropriate accountability and standards to encourage individual growth and increased team effectiveness.

  • Ensure Staff Care (including Stress and Trauma management), Staff Security, PSEA, Child and Adult Safeguarding and Risk Management protocols and procedures are developed and implemented in alignment with WV policies and standards.

  • Develop a high performance culture, accountability, openness, strong relationships, integrity, decisiveness, and foster a spirit of team unity and synergy between functions.

  • Oversee the development and implementation of a succession plan that ensures the active recruitment and capacity building of qualified candidates with senior management potential.

  • Ensure the continued implementation of WV’s staff capacity building program to equip staff to assume increasing levels of responsibility for effectiveness in WV’s program.

DME & Reporting:

  • Liaise with program and info Management to ensure internal and external reporting requirements are planned for, reports are prepared and submitted on time to the appropriate stakeholder.

  • Provide technical expertise to support the development of routes-based programming, ensuring that robust situational analyses/reports inform its further re-design.

  • Prepare and submit monthly and quarterly financial and management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

  • Ensure that quality control and monitoring systems are applied to all phases of the project management cycle, including selection and oversight of implementing partners, training and performance management.

  • Oversees documentation and evaluation, including accurate and timely reporting (internally and externally) of all program activities.

  • Ensure that accessible accountability and beneficiary feedback mechanisms are established and functioning.

  • Define a program evaluation framework and set up the programmatic assessment of various initiatives being implemented to identify best practices and areas of improvement.

  • Assess and where possible ensure that operational research is factored into the design to ensure high-quality and relevant data is generated when the project is implemented.

Representation and External Engagement:

  • Serve as the primary liaison with the USAID, sharing learning, presenting progress, troubleshooting, and securing buy-in for strategic improvements that enable the project to maximize the scale and sustainability of its impact and the value of USAID’s investment.

  • Represent World Vision to the communities within which we work, with a particular focus on children as key players in the transformation of their lives and the lives of those within their communities.

  • Represent World Vision to the Government, the church, major donor agencies, ministry partners, non-governmental agencies, media, and Faith-based organizations.

  • Build strategic alliances with these stakeholders that increase the impact of WV’s ministry on the communities with which it is involved.

  • Position World Vision as the leading agency through strategic alliances and partnerships with other International NGOs and the Humanitarian Community (UN, the private sector and consortia).

  • Position World Vision as advocacy and policy experts for the most vulnerable children through the effective collection and use of evidence.

  • Ensure strong collaboration with other projects within the response area to leverage impact for child-wellbeing.

KNOWLEDGE, SKILLS & ABILITIES:

  • At least 5years of experience in the design and implementation of international development projects.

  • At least 3 years of senior-level project management experience in conflict-affected environments, experience in eastern DRC preferred.

  • Experience overseeing the administrative, contracting, financial and logistical aspects of budgets close to $4 million a year.

  • Post-graduate degree in relevant fields such as international development, education, economics, or business.

  • Professional level written and oral English, proficient written and oral French are both required (FSI 3/3 and equivalent skill level).

  • Excellent interpersonal and leadership skills, including the ability to build and manage cooperative high-level relationships and motivate subordinates.

  • Experience working with vulnerable groups, i.e. inclusive program experience.

  • Experience with achieving gender equity in programming.

  • Experience and familiarity with WFP and USAID regulations and reporting requirements.

  • 3-5 years management experience in the food logistics (warehousing, transportation, distributions) and Cash/voucher programing.

  • Experience in Relief/Emergency Response operations outside home country.

  • Minimum of two years food assistance program planning experience at supervisory level.

  • Field-based international NGO work experience in Food Assistance program leadership, with a minimum of 3 to 5 years total development and emergency experience.

  • French and English languages are required.

Preferred Skills, Knowledge and Experience:

  • Demonstrated abilities in NGO reporting, budgeting, procurement, and project management.

  • Project performance management, including monitoring and evaluation.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 60% of the time.

Director – Global Fleet Management

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.

The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.

World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.

MAJOR RESPONSIBILITIES:

Fleet Strategy & Practice Development:

  • Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.

  • Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.

Strategic Fleet Management:

  • Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.

  • Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).

  • Explore the development of road safety programme opportunities with donors & suppliers.

  • Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.

  • Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).

  • Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.

  • Develop technology solutions to monitor fleet assets, operational use and disposal.

Relationship Management:

  • Drive high standards and performance through setting clear direction and empowering and influencing others.

  • Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.

  • Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.

  • Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.

  • Actively contribute to internal and external forums, working groups and networks related to fleet management.

  • Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.

Capacity Building:

  • Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.

  • Oversee the development and implementation of global capacity building plan for operational fleet management.

  • Engage with senior leaders to raise the awareness of fleet management protocols and practice.

  • Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.

Knowledge Management & Quality Assurance:

  • Promote alignment with WV Fleet Management Policy.

  • Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on fleet management issues at a Regional and Global level.

  • Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.

  • Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.

KNOWLEDGE, SKILLS & ABILITIES:

  • Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.

  • Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).

  • Suitable transferable qualifications from Military, Government or Private Sector.

  • Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.

  • Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.

  • Proven experience in Financial Cost Centre management.

  • Procurement, Supply Chain or Logistics experience.

  • Understanding of Humanitarian operations.

  • Proven experience in managing coaching and developing staff.

Preferred Skills, Knowledge and Experience:

  • Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).

  • Experience in fleet management optimization and sound understanding of the transport industry.

  • Previous experience in contract negotiation and supply arrangements with vehicle suppliers.

  • Experience in fleet management/operations within the Humanitarian sector.

  • Proven people leader with the ability to influence widely across a diverse organisation.

  • Previous experience in managing complex cost centers with Business analysis skills.

  • Proven business acumen and political savvy, must know how to get things done through formal and informal channels.

  • Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.

  • Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 35% of the time to potentially high risk operational areas.

  • Flexibility in work hours is expected.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist