Job Opportunities in Europe and the Middle East

World Vision has the privilege to partner with communities in 12 countries in the Europe and the Middle East region: Afghanistan, Albania and Kosovo, Armenia, Azerbaijan, Bosnia and Herzegovina, Cyprus, Dubai, Georgia, Romania, and Turkey.

Additionally, as an organisation, World Vision is supporting the needs of the most vulnerable children and communities affected by violence in Syria, Gaza, Lebanon, Jordan and Iraq.

World Vision also has fundraising (Support) offices located in: Austria, Finland, France, Germany, Ireland, Italy, Spain, Switzerland, and the United Kingdom. To pursue career and internship opportunities with one of our fundraising (Support) offices in the Europe and Middle East region, visit: World Vision Fundraising / Support Offices

Job Locations

Community Mobilizer - Hamdaniya

Community Mobilizer

PURPOSE OF POSITION:

The community mobilizer will work with a full team of professionals and his/her role will be to be the first contact with the community, share the project objectives, project services, and invite them to be participants in the activities and events in the center. The community mobilizer will be in constant communication with the community, with the beneficiaries, Local faith leaders, government, partner and other groups of interest established in the framework of the Livelihoods and Social Cohesion project activities.

MAJOR RESPONSIBILITIES:

Conduct mass Community Outreach Awareness campaigns in all Project location

  • Will mobilize communities for the Center activities and the awareness raising activities/campaigns.

  • Will coordinate with the other referral actors in order to make sure that the needs are covered

  • Conduct dialogues/sessions in community with community and faith leaders and other community members

  • Ensure relevant target groups are identified and informed of the planned events/sessions in advance.

  • Resolve all challenges related to community interventions using community based approaches.*

  • Prepare activities reports on regular basis and share it with management for reviews and inputs.

Increased individuals engagement in improving skills for life with livelihood

  • Support project team to conduct a series of life-skills sessions and Social cohesion community dialogue

  • Conduct follow-up and monitoring sessions with youth who participated in life-skills training and Social cohesion activities

  • Conduct impact monitoring of the life-skills session by using impact-monitoring tools provided for the program.

  • Support team Establish neighborhood peer to peer life skill support groups

Reporting and Monitoring and Evaluation (M&E)

  • Prepare weekly and monthly reports to share with Project Coordinator.

  • Keep record of weekly minutes of meeting.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor Degree in Sociology, social science and Education in emergency is needed for this position.

  • Minimum 1 years’ experience in community mobilization

  • Previous working experience in Child protection is mandatory requirement.

  • Fluent in Arabic (speaking and writing).

  • Computer literate mainly in Microsoft Office package.

  • Excellent communication skills with children of different age groups and adults (staff and community members)

  • Excellent communication skills with children of different age groups and adults (staff and community members)

  • Good interpersonal skills and cross-cultural sensitivity

  • Ability to work in difficult and high risk situations

  • Ability to cope and work under pressure

  • Well-organized, self-motivated and ability to work in a team

  • Familiar with Humanitarian Principles and standards

  • Familiar with sector minimum standards and guidelines such as INEE Minimum Standards; familiar with Kurdish and Iraqi education system and UN cluster system (high asset)

  • Full adherence to World Vision Child Protection, Code of Conduct and Conflict of Interest policies.

  • Work experience with humanitarian agencies.

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • 40 Per Cent travel required

Hygiene and Sanitation Promoter

PURPOSE OF POSITION

The purpose of the position is to implement the WASH Hygiene and Sanitation interventions within World Vision’s Water, Sanitation, and Hygiene (WASH) program in the Bekaa, to improve the hygiene aspects of the target population.

MAJOR RESPONSIBILITIES

% Time

Major Activities

End Results Expected

50%

Conduct Hygiene and Sanitation Activities

  • Conduct hygiene sessions needed in the informal settlements based on the results of the applicable assessment healthy camp tools in the field to raise WASH standards and practices among targeted communities

  • Assist in the planning of activities and events to promote WASH awareness among target communities.

  • Conduct the distribution of hygiene items in an appropriate and safe manner.

  • Implement WASH promotion initiatives appropriate to the context ensuring the technical and social aspects of water and sanitation programming are integrated.

  • Educate target population about key aspects of WASH in a culturally appropriate manner.

  • Carry out all activities as per the community needs and project standards.

  • Conduct WASH technical assessments

  • Timing implementation of project interventions to the target beneficiaries,

  • Project progress is regularly and accurately reported to Officers for decision making and accountability

30%

Carry Out community mobilization duties on the field

  • Build constructive relationships with the target community

  • Identify Community WASH Focal Points within the target communities

  • Collect the data from the community WASH focal points and prepare reports accordingly (monitoring tools)

  • Mobilize communities to increase ownership and maintenance of WASH facilities such as the creation and support of WASH/ hygiene committees, organizing monthly community clean up days.

  • Monitor focal points through field spot checks visits.

  • Mobilize, motivate and encourage potential leaders to talk to their fellow community members about good WASH practices.

Active and effective Community WASH Focal Points (e.g. community mobilizers and WASH committees) are addressing the hygiene needs of their own communities.

15%

Report & Document

  • Submit daily reports to the Officer

  • Document and report on conducted activities and interventions to ensure that needs assessed are being effectively responded to

  • Data entry (ODK) on a daily basis

  • Refer the highlighted field needs to the Officer

  • Ensure that the project’s implementation is on track based on the implementation plan

  • Project progress is regularly and accurately reported to Project Manager for decision making and accountability

5%

Perform other duties as required

  • Attend and participate in capacity building trainings locally and internationally.

  • Attend and participate in WVL’s spiritual nurture and other organizational events.

  • Responsible of own security and actively contribute to a positive security culture.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

  • Perform other duties as assigned by the Line Manager.

100%

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor’s degree or Diploma

  • 2 years experience in an NGO context

  • Good organizational and time management skills.

  • Good written and oral communication skills (English & Arabic)

  • Good interpersonal skills

  • Must have cross-cultural sensitivity, problem solving and negotiation skills.

  • Good team building skills;

  • Ability to cope and work under pressure.

  • Ability to write reports

  • Ability to manage data effectively

  • Relevant Experience in relief project implementation

  • Experience in local community and within an NGO context

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as Children in Emergencies minimum standards.

  • Has strong knowledge about WASH distribution

  • Has the ability to develop creative session materials

  • 80 % field work

  • Position requires willingness and ability to continue to function during a crisis, including during a World Vision response to a manmade or natural disaster.

Project Officer - UNHCR

PURPOSE OF POSITION

Day to day implementation of UNHCR projects tasks such as:

1) Card and pin distributions

2) Validation

3) Data gathering through household visits and focus group discussions;

MAJOR RESPONSIBILITIES

%

Major Activities

End Results Expected

70

Implementation and Coordination

  1. Implement assigned tasks as per the weekly detailed distribution and data gathering implementation plan;

  2. Comply and abide by WV best practices and donor regulations in distributions and data gathering;

  3. Inform the team leader of any deviations from the planned activities;

Reporting, Recording and Proposal Development

  1. Deliver high quality, accurate and timely daily reports;

  2. Support the Team Leader in preparing weekly and monthly distribution and data gathering reports;

  3. File all relevant project documents in line with WV’s requirements for project auditing;

  4. Track task progress in line with the established tracking system;

  5. Handle stock (pins and cards) in line with WV’s policies;

  6. Conduct data gathering for project amendments and proposals;

Monitoring, Accountability and Protection Mainstreaming:

  1. Action project implementation changes approved by the Project Coordinator in line with M&E, accountability and protection report findings;

  2. Support actions to address beneficiary feedback;

  3. Actively participate in lessons learned session for the project;

  4. Action protection mainstreaming standards suggested by the Project Coordinator;

Financial Control:

  1. Purchase items in line with the budget and instructions given by the team leader;

All project deliverables are met within the agreed time-frame and budget in compliance with donor regulations, WV’s and international best practices;

10

Security management responsibilities:

  1. Abide by the security procedure, policies and take responsibility for all breaches. World Vision has zero breach tolerance;

  2. Attend all security related training and abides by all taught material;

  3. Immediately report all security related incidents to the team leader;

Other duties:

  1. Attend and participate in capacity building trainings locally and internationally as appropriate and necessary and based on funding availability

  2. Perform other relevant tasks as assigned

Security protocol abided by the team. Other tasks performed.

KNOWLEDGE, SKILLS AND ABILITIES

  • High School completion certificate/University degree is preferred.

  • Able to use a computer, with word-processing (e.g. Microsoft Office) and spreadsheets, internet and e-mail

  • Experience in commodity, card and pin distributions;

  • Experience in data gathering at household level and focus group discussions;

  • A minimum of 1 year experience in the NGO sector in distributions and data gathering;

  • A valid driver’s license (more than 1 year old);

  • Good level of English and Arabic (oral and written);

Project Officer - Kirkuk

Project Officer

PURPOSE OF POSITION:

The project officer will be responsible for implementation of the livelihood and social cohesion project and act as an expert for the project. The individual will be responsible for providing technical and organizational support and overseeing the contextualization and implementation of interventions in Hamdaniya and Kirkuk. Liaises and works closely with churches, stakeholders and community members and carries out day-to-day implementation of Social Cohesion, livelihood, and training program. Deliverable project outcomes in compliance with Donor’s requirements. He/She will be represented as a local coach and ensure quality implementation of services.

MAJOR RESPONSIBILITIES:

Coordination and Project Implementation

  • In coordination with project coordinator and guidance of technical advisors implement project activities in accordance with the project guidelines and targets

  • Provide the project coordinator with continuous feedback on project activities conditions and all external factors that are likely to be relevant to it in the future; Spread the project identity and message into national stakeholders

  • Facilitate training and workshop for Community Mobilizers to facilitate community discussions on life skills, conflict dynamics, and community mapping and planning, inter and intra group dialogue for youth (age 18-30 years), community and faith leaders.

  • Support beneficiary selection for livelihood and Social Cohesion sessions, and ensure organizational and documental aspect of the beneficiary data

  • Provide training, coaching and support to the Community Mobilizers in Hamdaniya and Kirkuk.

  • Support Life skills coach in organizing events and linking beneficiaries with existing services

  • Lead and facilitate sharing best practices within staff and stakeholders

  • Provide technical input and coordination of events in the community on promoting equitable access to resources, under the guidance of Project Coordinator

Strengthening the community engagement and networks

  • Together with community mobilizers , organize monthly stakeholders meeting to share the achievements.

Meet internal and external reporting requirements

  • Submit weekly, monthly, annual activity report to project coordinator

  • Based on the donor requirement, support project coordinator to submit required donor report

  • Support project coordinator to submit information and report to Inter-agency WGs

Project Filing

  • Ensure project documentation system is updated

  • The documents only need to be shared with the manager he/she will be reporting to.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Higher education

  • Proven ability to develop and communicate a common vision among diverse partners

  • Excellent organizational, analytical

  • Strong interpersonal skills

  • Proven ability to manage stakeholders

  • Fluency in Arabic, English languages

  • Two years of experience working experience in Livelihoods programs.

  • Fluency in English and Arabic languages

  • Good understanding of the local Church community and the context with a solid established relationship with Church leaders/faith leader .

  • Bachelor degree in Social Science, Public Administration, International Relations or other Development Studies with minimum of 4 years of work experience in management and community level engagement for NGO is required.

  • Knowledge in peace and conflict management

  • Experience in training and facilitating workshops on sensitive cultural topics with community and faith leaders.

  • Experience in supervision of Community Mobilizers or other project staffs who directly engage with community.

  • Knowledge of the returnee profile in Ninewa.

  • Ability and willingness to learn new things and support new initiatives

  • Ability to manage multiple tasks and work under pressure, efficient task prioritization and time management

  • Ability to establish and maintain relationships with the community

  • Use reflective practice and promote its use for learning, Use critical thinking and analysis

  • Strategic, creative, and innovative thinking

  • Ability to establish and maintain relationships with partners

  • Understanding of community mobilization and empowerment principles and approaches

  • Excellent coordination skills

  • Ability to engage in personal learning and development

  • Practice in community development

  • Training experience

  • Experience of communicating with Government, Non-Government, organizations and other related area stakeholders.

  • Management experience (especially managing the diverse team of staff/ volunteers).

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • 60-80% travel required

WASH Engineer - Nineveh

JOB OPPORTUNITY

WASH Engineer – Nineveh

PURPOSE OF POSITION:

Provide support in the development, planning, implementation and monitoring of WASH projects in Nineveh (Tel Afar & Sinjar). And to supervise, conduct design, studies and review water resource, sanitation and hygiene development projects. And closely follow up and ensure the implementation of water resource development projects are in line with the plan, design, available standards, and community needs in returnee areas. The WASH Engineer is responsible for the overall WASH projects operations and avail the engineering drawings for related WASH facilities to be implemented.

MAJOR RESPONSIBILITIES:

WASH Project Supervision

  • Assess the needed rehabilitation WASH works in infrastructure.

  • Supervise the implementation of the WASH Projects in Ninewa (Tel Afar & Sinjar).

  • In coordination with project coordinator, implement project activities in accordance with the project guidelines and targets

  • Create BoQ and design and assist in tendering documents.

  • Review designs, specifications, BOQ and conditions of contract issued by Water Directorate and attend all site level meetings with Contractor and Water Directorate Engineers.

  • Provide supervision, technical assistance and project management skills to local staff within operational areas of Ninewa in Tel Afar & Sinjar.

  • Coordinate, manage resources and implement WASH activities, including constructing and rehabilitating water supply and sanitation systems, schools rehabilitation and promoting good hygiene practices to the returnees within operational areas.

  • Monitor and inspect private contractor work at vital construction milestones per project schedule

  • Conduct WASH rapid needs assessments in the field.

  • As a result of the assessments, assist with identification of specific project locations, design and implementation of appropriate WASH interventions in coordination with sector Manager (WASH Project Coordinator).

  • Assist in the preparation of the specifications and documentation for the procurement of key WASH related supplies in coordination with the Sector Manager.

  • When required, assist in establishing and maintaining UN led coordination’s through WASH cluster for WASH interventions both at National and field level.

  • Prepare project technical reports, and assist Sector Manager in project proposals and periodic reports.

  • Assist in facilitation of the promotion of WASH program impact on and potential for conflict between beneficiaries and non-beneficiaries, and adjust program accordingly

  • Develop design plans, working drawings, technical specifications, bill of quantities as per approved standards by the Ministry of Water Resources and Irrigation and the Ministry of Physical Infrastructure for all construction works outlined on the project designs for the said projects, including emergency sanitation facilities.

  • Ensure that all WASH components are implemented as per the project papers and including: design, developing of bills of quantities for water supplies, emergency latrines, Emergency WASH NFIs etc., as per identified needs and within provisions of the project budget;

  • Develop, negotiate and manage contracts with service providers (may include preparation of tender documents for purposes of soliciting bids/tenders from contractors for the said project.

  • Assist in ensuring the close liaison and consultation with the Communities leaders during implementation of the WASH services as per project document requirement.

  • Assist in undertaking of the capacity building of the various groups involved in projects, including Household Sanitation Committees, Water Committees, Community Hygiene Promoters, in aspects of Water Sanitation and Hygiene in an emergency humanitarian situation.

  • Under take water quality (microbial, physical and chemical) analysis of treated water using potable water quality kit, as per water quality technical guidelines approved by the government/WHO and other donors.

  • Coordinate and supervise implementation works including managing construction contracts.

  • Coordinate and participate in projects start up meetings and end of Project Evaluations

  • Conduct Clean-up Campaigns.

  • Facilitate Consultant during school administration engagements.

Work quality outputs and budget controls

  • Assist in establishing and oversight of implementation of systems for efficiently controlling the quality of technical works; closely tracking works progress against payment and work plans, and controlling the quality of the final construction outputs as per donor and user community expectations.

  • Maintain construction budgets components to ensure appropriate and efficient use of resources in the project and area of operation.

Coordination with local community groups/ Government Departments/ Other stake holders (Internal and External)

  • When required, in collaboration with Project Coordinator, Represent World Vision at interagency coordination - Representing the organization and actively participate in the WASH Cluster Meetings to review progress, as well as attending state level WASH Cluster meetings.

  • Coordinate day-to-day operation and financial management of the construction works and re-measured all implemented works in the field in accordance with the approved project work plans and liaison with WASH Sector Manager.

  • Support in Liaising with beneficiary community, WASH cluster and local authorities in the selection of project sites as per requirement of the project design.

  • When required and in collaboration with Zonal Manager and Project Coordinator, Represent WVI KRI WASH projects on internal WV CoPs, working groups within Iraq and outside.

Reporting and communication

  • Ensure that project documentation is prepared, including weekly and monthly project reports on implementation/ construction status, as per requirements of World Vision

  • Conduct regular development inspections highlighting potential area of concern

  • Support Project Coordinator in liaising with Finance and Grants team in tracking WASH component project expenditure, reviewing financial reports, and addressing queries of related expenditure in timely manner.

Other

  • Other tasks as requested by the Line Manager and/or Response Manager

  • Safety and Security responsibilities

  • Responsible of own security and actively contribute to a positive security culture

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Civil / Environmental / Public Health Engineering.

  • Master’s degree in above related fields are preferred.

  • Experience in designing and putting bill of quantities, WASH facilities like toilet, bathing cubicles, water supply lines and hygiene promotion for affected people in particular in schools.

  • Understands and have implemented PHAST, FOAM and other participatory methodologies in emergency settings

  • Demonstrated experience in managing WASH grants is preferred.

  • Experience in working on Bill of Quantities and design for water and sanitation facilities in particular in schools

  • Experience of working with cross-functional teams.

  • Experience in coalition building and ability to rally coalitions and networks to take positions on specific policy issues.

  • Experience in water conservation awareness raising campaigns.

  • Fluency in Arabic and Kurdish.

  • Working knowledge of English and ability to write reports in English.

  • Successful track record in project coordination.

  • Ability to manage a wide range of work assignments and changing priorities in high pressure and demanding environment

  • Strategic, creative and innovative thinking.

  • Demonstrated understanding of the NGO sector, public sector planning in MEER countries.

  • Ability to work in high tension and high security risk situations and be able to adapt to rapidly changing contexts

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct and capability of incorporating standards in design, implementation and evaluation of relevant projects

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments, and physical hardship conditions with limited resources

  • Ability to respect and relate appropriately to people of other faiths.

  • Understands work from a process point of view and uses measurement and accountability systems effectively.

  • Excellent time-management and prioritization

  • 1-3 years of experience focused in the management of humanitarian programs involving rural communities to promote humanitarian response.

  • Experience in project management and programming knowledge in WASH in addition to Livelihoods.

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • Up to 60 Per Cent domestic travel. well under pressure and comply with donors & partnership deadlines is essential.

Communications Manager

Position Title: Communications Manager

PURPOSE OF POSITION

The purpose of the position is to manage and coordinate field communications for World Vision’s Syria Response; to provide support and resources to enable the World Vision partnership to appropriately engage with its various public engagement audiences in order to raise funds and the profile of the organization.

MAJOR RESPONSIBILITIES:

Strategy and management 1. Assist the Syria Response Communications Director with the implementation of the Syria Response communications strategy in Syria, Jordan and Turkey. 2. Provide line management to Communication Officers in the Syria Response including technical, managerial and personal development support.

3. Build relationships with relevant actors (donors, UN humanitarian, local actors) who reach out to World Vision for inputs and opinion as a valuable expert on matters of protection of children and civilians.

Content management

  1. Oversee the production and collection of multimedia content across the Syria Response. Including supporting the development and production of annual reports.

  2. Pitch story ideas to the Syria Response Communications Director.

  3. Assist with the translation of content from Arabic to English and vice versa.

  4. Work closely with World Vision’s implementing partners on how to best gather content that meets the requirements of World Vision and its donors.

  5. Ensure all written, photographic, video, web and other resources produced are in alignment with World Vision Field Communication Policy, World Vision Branding Guidelines and Syria Response Communication Protocols.

  6. Ensure that content uploaded and made available on StoryHub and other World Vision content platforms.

  7. Oversee the Syria Response social media channels and draft content ready for publication.

Media relations 1. Maintain professional relationships with the media and develop media contact lists for national media in Syria, Jordan and Turkey. 2. Ensure that World Vision Syria Response field staff are aware of and abide by the World Vision Media Engagement Policy.

3. Monitor news coverage concerning or affecting World Vision’s Syria Response including reports from Arabic language media outlets. 4. Assist with the facilitation of media and VIP visits to project locations within the Syria Response.5. Act as the point of contact for World Vision Support Office media teams in the absence of the Syria Response Communications Director.6. Assist the Syria Response Communications Director and Syria Response Advocacy Director with the sourcing of news worthy information for press releases and other public statements.

7.Assist with the identification and training of spokespeople within the Syria Response.8. Monitor relevant Skype groups for requests and updates from World Vision Support Offices.

Extended Management Team1. Contribute to and represent the Syria Response Communications Department at Extended Management Team meetings across the response.2. Advise Syria Response colleagues on all matters relating to communications within the Syria Response.3. Contribute to crisis management situations if required. 4. Work closely with GAM to ensure communications representation is reflected in grants.

Capacity building and working with partners

  1. Delivery communication capacity building training in Arabic to World Vision’s implementing partner communications staff.

  2. Develop strong relationships with partner communications staff and when possible, provide mentorship to talented individuals.

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor’s Degree in journalism, media and communications or another related field

  • At least five years’ experience in communications or journalism with at least two years’ experience working within an INGO.

  • Strong communication skills, ability to facilitate the collection of photo, video, story and social media resources.

  • Ability to work in difficult, insecure and stressful conditions.

  • Demonstrated ability to think strategically, manage workload and meet deadlines.

  • Proven field communications experience in emergency settings and/or fragile contexts.

  • Proven ability to lead a team.

  • Full adherence to World Vision Child Protection, Code of Conduct and Conflict of Interest policies.

  • Fluency in written and spoken Arabic and English

  • Photography and filmmaking skills highly desirable

MEAL Manager - Erbil

JOB OPPORTUNITY

Monitoring, Evaluation, Accountability & Learning (MEAL) Manager - Erbil

WORK CONTEXT / BACKGROUND:

World Vision has had presence in Kurdish region of Iraq, primarily focusing operation in Northern Iraq since October 2014 supporting IDPs and host community members in WASH, health, protection, NFI and food assistance. Given the renewed focus towards the Syrian and Iraqi crisis, there are more opportunities for humanitarian actors to assist the refugee Syrians living in Iraq as well as to extend the service coverage to IDPs. World Vision’s expansion in this region has also shaped the need for effective monitoring of operations, mainstreaming and complying to humanitarian standards, assessing the impact of programs and efficient management and use of information.

PURPOSE OF POSITION:

World Vision Iraq is recruiting a Monitoring, Evaluation Accountability & Learning (MEAL) Manager to provide technical leadership and support the development and improvement of programs and service delivery in Iraq. Under the supervision of the PDQA Manager, the MEAL Manager will be responsible to support the development and maintenance of a results based MEAL frameworks throughout the KRI programs, that tracks and reports on project progress against targets & standards, measures and provides evidence on the impact of WV’s interventions, learns & responds to beneficiary feedback within predefined standards, and with centralized accurate data available for both internal & external learning & reporting purposes. The position will be required to establish & mainstream MEAL systems for direct and partner implementation in Iraq in alignment with World Vision & international humanitarian principles. The MEAL Manager will coordinate all MEAL tasks & communication with internal & external entities under the leadership and guidance of the PDQA Manager.

MAJOR RESPONSIBILITIES:

Technical Leadership and Systems Development

  • Support the process of implementation of the Country strategy through the development of strategy realization plans & establish measurement processes, with clearly outline Key Performance Indicators (KPIs) and methodologies.

  • Establish and maintain (up to date) country level macro assessments / context assessments on a regular basis.

  • Take leadership in the overall MEAL system and ensure synergy between the different M&E, humanitarian accountability & learning processes.

  • Develop the overall MEAL system based on local capacity, cost-effective approaches and sustainable processes.

Design, Monitoring, Implementation & Reporting

  • Ensure all approved projects have well defined cost effective M&E, accountability & Information management processes that are aligned to the country level MEAL framework and meet the required standards.

  • Take lead of the impact assessment process for WV Iraq programs on a regular basis, in close collaboration with the PDQA Manager.

  • Provide support in project design.

  • Establish systems that enable monitoring of partners & direct implementation on a regular basis for quality standards, and humanitarian principles.

  • Ensure the effective functioning of the MEAL system in prompting critical thinking and influence timely program & strategic direction by the Senior Management.

  • Ensure MEAL findings are presented at the program review meetings on a monthly basis, and prompt critical thinking at project management & senior management level.

  • Ensure the establishment of a Country Monitoring Dashboard that will integrate critical indicators of program results.

  • Help identify and design innovative practices to improve organizational efficiency and effectiveness in M&E, Humanitarian accountability, Information management and general project management.

  • Ensure beneficiaries and partners have constant access to information about WV’s programs and to channels that can process complaints & feedback with confidentiality & respond appropriately within predefined standards.

Project closeout, Evaluations, & learning

  • Establish a learning culture within the organization and among implementing partners to document learnings and best practices for ongoing and future programing.

  • Ensure all country level & thematic researches are reviewed for methodological thoroughness, and output quality.

  • Lead and coordinate project and program level evaluations on a periodic basis, and ensure the recommendations are used to inform future programming.

  • Ensure all MEAL related data, reports, and records are clearly organized archived in a central location for future reference.

  • Provide support in developing TORs for evaluations.

Accountability, Coordination and Quality Assurance,

  • Ensure the humanitarian accountability system across the WV Iraq programs uphold and mainstream i. information sharing, ii. Consultation, iii. Participation & iv. Complaints and response of affected people.

  • Ensure WV Iraq is well represented in MEAL related working groups and forums at local & national levels.

  • Ensure that WV Iraq, and Core Humanitarian principles are upheld in all aspects of the MEAL functions and general project management.

  • Ensure clear communication & strong coordination is maintained with the PDQA Manager.

  • Support the Technical Advisors in developing project specific quality benchmarks to ensure quality.

Capacity building & management

  • Ensure all MEAL staff supervised by this position are guided, mentored and their capacities built in order to deliver high quality outputs.

  • Ensure all relevant WV Iraq’s frontline & technical staff are assisted in strengthening their understanding of MEAL concepts & competencies and are equipped with knowledge, tools and resources to support MEAL functions at project and program level, as part of the MEAL system establishment.

  • Ensure partner capacity is built to comply and produce high quality M&E products in-line with WV Iraq & donor standards & requirements.

  • Ensure management of day-to-day M&E tasks are completed with appropriate resources, proper planning and to the highest standard required.

  • Ensure the MEAL unit (staff & functions) are sufficiently funded to operate effectively.

  • Establish a surge capacity with internal (staff & funding) & external resources (consultants) deal with emergency requirements / situations.

  • Support other tasks as required by the PDQA Manager.

  • Sign off on all Surveys (Impact assessment, Post implementation monitoring studies, baselines, evaluations) for sharing with within and outside the organization.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Master’s degree preferably in the field of social sciences, public health, nutrition, statistics or development studies.

  • Minimum of 3 years national & 3 years international (total of 5 years) experience in the field of MEAL, especially in emergency context and grant funding is critical.

  • Proven experience in establishing a fully functional MEAL system for an organization that’s supported by bilateral & multilateral international donors serving more than 100,000 beneficiaries within a period of 12 months.

  • Proven experience in leading Surveys (mix methodologies) from designing to report writing.

  • Proven experience in local staff capacity building

  • Experience in coordinating MEAL functions at a national level for an INGO covering some of the following sectors / thematic areas is critical: Health, Cash, Food, WASH, shelter, Education, Child protection and livelihoods.

  • Fluency in written and spoken English is required.

  • Thorough knowledge in quantitative and qualitative data collection methods, and analysis is essential, especially the use of SPSS / “R” software’s for quantitative analysis.

  • Thorough knowledge in writing technical MEAL reports is essential.

  • Thorough knowledge on Sphere, Core humanitarian standards, child rights, human rights, DNH, HAP & DAC evaluation criteria are essential.

  • Thorough knowledge on the humanitarian operations coordination, cluster operations, and major donor M&E requirements is essentials.

  • Good understanding on database management and data structures.

  • Thorough knowledge of World Vision processes such as Child-Wellbeing, M&E framework would be an advantage.

  • Fluency in the local languages (Kurdish/Arabic) will be an advantage.

  • Previous working experience in Iraq can be an advantage.

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • Ability to work and produce high quality outputs in an intense & dynamic working environment, with local and international staff having different working styles and different levels of competencies is essential.

  • Ability to perform well under pressure and comply with donors & partnership deadlines is essential.

Humanitarian Accountability Advisor

*Preferred position: UK - Home based. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Humanitarian Accountability Advisor is a specialist with humanitarian field experience in accountability to communities. The jobholder will provide strategic guidance for humanitarian accountability at a global level, and direct field support to access resources and improve WV’s accountability to beneficiaries and donors. The job holder will deploy to emergencies to help set up or manage field level accountability functions in emergency responses. In addition the advisor will support responses remotely. There will be a significant external facing component to this position. The jobholder will ensure that WV actively engages in the CDAC network, and fosters inter-agency collaboration at the field level.

MAJOR RESPONSIBILITIES:

  • During Cat Ill and strategic Cat II emergencies lead the humanitarian accountability function by setting up or strengthening existing humanitarian accountability work at field level through an appropriate combination of short-term deployments and distance support.

  • Provide global leadership to increase the relationship with the CDAC network, and seek out opportunities to collaborate with network partners.

  • Work closely with GC-HEA and Global Accountability staff to strengthen World Vision's work in accountability.

  • Carry out additional responsibilities and projects as assigned, including administrative and planning functions.

KNOWLEDGE, SKILLS & ABILITIES:

  • Has a degree or equivalent in social sciences or related field

  • Detailed knowledge of the content and application of key international standards relating to emergency work and humanitarian accountability.

  • Must have in-depth knowledge of emergency program administration and program response (including DME).

  • Must be prepared to travel 30% of the time including up to two deployments of up to 6 weeks at short notice.

  • At least five years mid/senior level experience on work in the development/humanitarian sector with field application/experience; at least three years focused to enhance quality and accountability in emergency situations.

  • Extensive hands on field experience including implementation of projects and programs.

  • Demonstrated experience working across a complex and large organization to achieve work objectives.

  • Experience dealing with international donors, accessing funding and fulfilling their requirements.

  • Excellent communication skills including facilitation, training and influencing.

Preferred Skills, Knowledge and Experience:

  • Excellent knowledge of WV, how it responds in an emergency and where the key points of influence lie.

  • Proven ability to develop learning/ case study materials and develop simple practical tools for field application.

  • Strong cross cultural communication skills and high levels of cultural sensitivity.

  • Ability to strategically plan the development and growth of accountability in an NO or Region.

  • Excellent networking and influencing skills.

  • Experience promoting, establishing and implementing at least two major new initiatives in a large Global NGO.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally 30% of the time.

Digital Analytics Specialist

Digital Analytics Specialist

Salary: £30,763 -£36,192 per annum, depending on experience + good range of benefits

Contract: Permanent 36.5 hours per week

Based: Milton Keynes

Championing and delivering quality digital analytics and insight to drive increasingly effective campaigns and supporter experiences that will help change childrens lives for the better

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Is it you we are looking for?

World Vision is looking for a talented Digital Analyst with the skills to provide insight into our marketing activities and bringing them to life for key stakeholders in a way which enables us to connect with our audiences and continuously improves effectiveness.

You would be at the heart of the new Digital Innovations Team at World Vision, who will be working in an agile way with a build, measure, learn approach and would play a pivotal role will be vital to in ensuring that strong data insights are at the heart of decision-making.

Bringing your strong Google Analytics alongside other data manipulation and visualisation skills, such as SQL and Power BI, you will help us drive a data driven approach and understanding to the digital space through a wide range of reporting and data analysis including:

  • Ensuring appropriate tracking is set up to measure success

  • Evaluating the effectiveness of digital campaigns, making recommendations for future campaigns

  • Evaluating and monitoring performance across a range of online channels

  • Develop and deliver a robust reporting capability and maximise the use of GA360 and other Web Analytics tools

  • Support User Acceptance Testing for Google Analytics 360 and other data analytics related projects

  • Collaborate with other World Vision offices and internal functions to harness best practices in digital data analysis and reporting

  • Create reports for senior stakeholders on the overall progress of our digital campaigns.

As well as having the organisational backing to succeed, we will invest in your development and professional growth, so you stay at the leading edge of digital analytics and ensure World Vision is making the most of its investments.

All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please click here to view the full job description.

Please upload your CV of full employment history explaining any gaps of employmentand reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 3rd December 2019

Interview Dates: TBC

Please note that this advert may close sooner than the closing date above, so please apply early to avoid disappointment.

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice(click here).

No agencies please.

Innovation Coordinator

Innovation Coordinator

Salary: £21,985 per annum, depending on experience + good range of benefits

Contract: Permanent 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

This is an exciting role working in a great team where every day is different. You will play an important role in delivering breakthroughs in the way we recruit new supporters- through events, campaigns and experiences. Whether in the office or out at an event, we share World Visions work in new and inspiring ways to engage new supporters to give regularly.

We are a small team with big aspirations for the coming year and are looking for someone who can support a varied portfolio of activities, getting into the detail to make it happen. As well as supporting senior team members, youll be managing your own projects to budget and KPI targets.

Were looking for someone whos passionate about transforming childrens lives. Knowledge in individual giving is desirable but not vital. This is a broad role, experience in admin, marketing and events will be beneficial - if you think your skills fit with the role, wed like to hear from you.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking at our Milton Keynes office.

Please click here view the full job description

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: Monday 2nd December 2019

Interview Dates: Weds 11th and Thurs 12 December 2019

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice (click here).

No agencies please.

Field Coordinator ( Pending Donor Approval)

Position: Field Coordinator –

PURPOSE OF POSITION

To coordinate Litter picking (LP)/ cleaning of communal areas component of the expected programme including all related activities in Azraq camp: hiring, training and rotation of IBVs, training and managing staff, planning of activities in the field, monitoring of implementation, logistics and procurement for the LP component, coordination with the programme’s other components, management of the community mobilisers and field monitors. To be responsible for the LP component implementation and LP team in Azraq camp in the camps. This role will play a critical part in managing and shaping the LP activities in Azraq camp. The job holder will work alongside the Azraq camp key players, INGOs and UN lead agency on the day-to-day planning, coordination, and reporting on the component deliverables towards achieving WVJ SWM programme objectives. The candidate will also actively participate in relevant Working Group meetings in the camps when required.

MAJOR RESPONSIBILITIES

Project Management and Coordination:

  • Implementation of LP activities of the SWM programme in Azraq camp. Managing field monitors and LP IBVs. The job holder will oversee component needs and availability of all the required materials and etc., supervise and manage the activities under LP component.

  • Regular coordination with the camp management, SRAD in the camp, UNHCR, and other relevant camp players for the day-to-day LP operations in the camp.

  • Manage IBVs’ related issues for the LP component.

  • Ensure the required and timely procurement of all goods for the implementation of the LP component.

  • Ensure all the required permits are in place for the implementation of LP activities.

  • Ensure the successful operation of the activities in the camp following organizational standard operation procedures (SOPs) and the camp SOPs.

  • Provide support and guidance field monitors and IBVs. Work closely with the programme Admin assistant and P&C assistant, keep regular follow-ups with the PM and other departments to ensure the timely delivery of planned activities.

  • In coordination with the PM participate actively in the Working Groups and coordination meetings in the Camp.

  • Regularly report to the PM and bring up all the successes and challenges faced in the operations in the Camp.

  • Participate in needs assessments and contribute to the development of the response plans when required.

  • Communicate needs and challenges identified during the implementation to support the PM to address them immediately.

  • Agree with the PM on the planning of activities and required materials for the LP component.

  • Oversee implementation of activities of LP component in the camp and implement staff training/inductions to facilitate successful delivery of planned activities.

  • Liaise with SRAD and WV Security Department to inform them about the LP activities in the camp, locations and plans.

  • Report any accidents or issues affecting the security and operations immediately to the PM and the line manager.

  • Ensure humanitarian and Sphere standards are met in the implementation process.

Staff Management and Development:

  • Guide and manage the Community Mobilisers and Field Monitors to perform their tasks as per the required standards and outcomes.

  • Ensure that staff in the camp is submitting the monthly LDRs and other relevant report to respected departments on timely manner.

  • Capacity building of the WV staff and IBVs and ensure that all the required and relevant information is shared with staff for their record.

  • Maintain a respective relationship among the project staff and workers and ensure all the required coordination is maintained.

Reporting and information sharing

  • Ensure the timely submission of the required reports to the PM.

  • Ensure the attendance programme staff meetings and share the updates, action points and plans for the up-coming week.

  • Ensure timely sharing of all the relevant information with the PM.

  • Ensure the submission of daily workers’ attendance is maintained and shared with the project assistant, P&C and the cashier for the timely IBVs’ payments.

  • Ensure that all daily electronic and hard copy records are available when required.

Regular and timely follow ups with the team to ensure the required supplies are in place, payments are processed, data are recorded.

IBVs’ Management:

  • Ensure timely rotation of IBVs and set up proper hiring system in coordination with the CARE Int/UNHCR in the camp and in line with WVJ hiring policies and the camp SOPs

  • Ensure that the project assistant receives all required IBVs data to maintain the IBVs’ database.

  • Support the finance assistant to ensure that all the required documentation and processes are followed during the cash distribution.

  • Supervise and facilitate the cash distribution in the camp and ensure that the operation is not disturbed due to on-going distribution to the IBVs.

  • In coordination with other team members, ensure crowed control during

  • the distribution of cash in the camp to IBVs.

  • Any other task assigned by the supervisor.

KNOWLEDGE, SKILLS AND ABILITIES

  • University degree in management and administration is preferable

  • Degree/diploma/certificate in project management

  • Understanding of Cash for Work assistance and refugee/camp context

  • Proficiency in both English and Arabic

  • One-year experience in SWM related projects, in the humanitarian filed, desirably in refugee camps

  • Minimum of 2 years of experience working in humanitarian aid delivery, logistics or project management/administration.

  • Experience in working in Azraq or Zaatari Camp.

  • Experience working in various aspects of humanitarian projects such as data base maintenance, working with IBVs, project planning and administration, managerial skills.

  • Experience in working with local and/or international NGOs.

Green Center Supervisior (Pending Donor Approval)

Position: Green Centre Supervisor

PURPOSE OF POSITION

This position will lead the Green Center operations for WVJ SWM programme implemented in Azraq Camp under the direct management of the Project Coordinator.

The responsible Solid Waste Management (SWM)” intervention in Azraq camp is designed to significantly reduce environmental impact of camp based SWM through the development of alternative onsite and offsite uses for produced waste. It is proposed that project will reduce the environmental costs of transporting solid waste and stress placed on local landfills. Sorting and reuse of recyclable materials in the Green Center in Azraq camp will help to reduce the necessity of resource extraction.

The purpose of the position is to ensure the highest standards of environmental safety and operational excellence by effective management of the Green Center’s day-to-day operations - collection, sorting and disposal of the waste in the camp.

To ensure smooth daily operation of the Green Center- collection, loading and sorting of SW in the camp and in the Green Center;

To ensure SWM standards and regulations are respected/applied for safe and efficient operations;

To ensure the cleanliness and maintenance of the Green Center/WVJ assets, equipment and trucks through regular inspections and preventive maintenance;

To manage refugees/incentive based volunteers- IBVs and Green Center staff

To provide timely and accurate updates and reports on the Green Center activities

To monitor and maintain logs/records of recycling materials received in or shipped from the Green Center to processing companies;

To maintain trucks’ movement logs/records and provide daily and weekly summary reports

The position requires ability and willingness to work in Azraq Refugee Camp in the solid waste sorting facility 6 days a week;

May be required to work weekends and holidays on a shift;

To ensure high response and positive collaboration in urgent and emergency cases in the camp

To ensure all required camp access permits for the operation are obtained on time

MAJOR RESPONSIBILITIES

Direct Duties

  • To ensure SWM standards and regulations are respected/applied for safe and efficient operations;

  • To ensure the cleanliness and maintenance of the Green Center/WVJ assets, equipment and trucks through regular inspections and preventive maintenance;

  • To ensure daily camp Trips to monitor and follow up trucks trips and camp situation, and report directly

  • To minimize operational costs – fuel and landfill fees;

  • To optimize the trucks movement in and out of the camp taking care of safety SoPs of the camp;

  • To propose ideas/innovations of operational improvement.

  • To make sure to start collection operations from 7:30 am daily to 3:30pm (except Fridays) in the camp

  • To check and report daily on the condition of the trucks and the road conditions in the camp that might affect the operations;

  • Report any accidents or issues affecting the security and operations immediately to the Supervisor;

  • To ensure that all relevant policies and procedures on road and traffic safety and driving standards in and outside of the camp are adhered to at all times as per the camp SoPs and Jordan traffic regulations/laws;

  • To make sure the collection of the SW from the designated areas are happening as per the assigned schedule and required quality, the drums are handled by the collectors in a responsive way.

  • To monitor and maintain logs/records of recycling materials received in or shipped from the Green Center.

  • To monitor and follow up recyclable market updates on monthly basis

Manage Green Center operational staff

  • To lead selection, coaching, training and maintain time sheets of the Green Center staff for better performance;

  • To provide input into termination, compensation, and promotion decisions in coordination with the project coordinator and manager;

  • To assist in creating a positive team-oriented environment for Syrian refugees and Jordanian staff in the Green Center

Collaboration

  • To assist in troubleshooting potential problems during daily business.

  • To establish health working environment in the Green Center with WVJ staff and IVBs in the Green Center; and a constructive relationship with other actors in the camp.

Reporting

  • To apply the recording and reporting mechanisms of the Green Center operations and to share electronic information to WVJ daily;

  • To prepare and share daily, weekly and monthly reports with WVJ;

  • To generate and share other reports with WVJ as per need;

  • To update the project management on the progress of Green Center operations and other relevant context developments for a decision making/project activities timely adjustment;

  • To prepare and share weekly reports for truck conditions.

Any task assigned by the supervisor

  • Operations are ongoing in the fields on weekends and holidays, thus it requires the job holder presence on weekends and holidays on a shift

KNOWLEDGE, SKILLS AND ABILITIES

  • Education level should be bachelor’s degree or College Diploma in administration and management.

  • Excellent command of oral and written English.

  • At least 2 years of previous experience in large scale operations management

  • Managerial experience

  • Willingness to learn fast and work in the refugee camp

  • Self-discipline and ability to work under pressure

  • Dedication to the humanitarian cause

  • Reliability and punctuality

  • Flexibility to work outside normal hours, on holidays and weekends

  • Field experiences with other INGO/NGOs

  • Experience in SWM field