World Vision has the privilege to partner with communities in 12 countries in the Europe and the Middle East region: Afghanistan, Albania and Kosovo, Armenia, Azerbaijan, Bosnia and Herzegovina, Cyprus, Dubai, Georgia, Romania, and Turkey.
Additionally, as an organisation, World Vision is supporting the needs of the most vulnerable children and communities affected by violence in Syria, Gaza, Lebanon, Jordan and Iraq.
World Vision also has fundraising (Support) offices located in: Austria, Finland, France, Germany, Ireland, Italy, Spain, Switzerland, and the United Kingdom. To pursue career and internship opportunities with one of our fundraising (Support) offices in the Europe and Middle East region, visit: World Vision Fundraising / Support Offices
PURPOSE OF POSITION
World Vision is seeking a Portfolio Manager to lead our growing portfolio of projects in Syria. The Portfolio Manager will be managing 1 grant managers and lead on expanding the portfolio. They will supervise project staff and partner agencies to ensure strong grant implementation.
The Portfolio Manager will provide leadership in project development, planning, implementation and monitoring. They will provide day-to-day management to achieve high quality results in line with acceptable project norms relevant to the established goals, objectives and operating policies. They will supervise the financial management of the grant/portfolio in relation to projects’ goals and objectives, monthly activity schedule, timing of expenditures, budgets, etc.
The Portfolio Manager will be the focal point for external representation of World Vision in the relevant sector groups for Syria, sitting on the relevant Working Groups and coordination bodies, as well as liaising with donors and partners as appropriate.
The Portfolio Manager will work with World Vision’s MEAL Department, Procurement staff and field monitors inside Syria to develop and implement remote monitoring standards, systems and processes to ensure the highest standards of risk management
End Results Expected
Projects under portfolio are delivered on time and on budget
STAFF / PARTNER MANAGEMENT
Portfolio projects staffed and equipped to deliver on project objectives
World Vision projects align with broader sector initiatives and delivered to a high technical standard
COMPLIANCE and RISK MANAGEMENT
Train and mentor portfolio staff and partner staff on risk management and risk mitigation.
Strong risk mitigation measures in place for all projects
KNOWLEDGE, SKILLS AND ABILITIES
Minimum of 5 years’ operational humanitarian experience with minimum of 3 years in a leadership role in an emergency context;
Experience in remote management;
Proven experience in training, including development of training materials.
Masters or Post Graduate University degree in Education, Social Sciences, International Development or other related majors
Comprehensive knowledge of International Human Rights Law, International Humanitarian Law, Refugee Law, the relevant positions of the UN, ICRC and major NGOs on protection of civilians in particular of IDPs and refugees, women and children, the codes of conduct, the Humanitarian Charter, The Sphere Project, INEE minimum standards etc.;
Strong English communication skills (oral and written);
Cultural sensitivity and adaptability;
Strong communication skills with ability to express ideas and concepts clearly and persuasively with senior members of the humanitarian community as well as with field practitioners;
Excellent networking skills;
High degree of negotiation and persuasion skills;
Ability to work with a reasonably level of comfort in high tension and high security risk situations;
Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environs and physical hardships;
Ability to facilitate the creation of cross-functional project teams and the development of national strategies;
Understands work from a process point of view and uses measurement and accountability systems effectively;
Demonstrates openness and transparency;
Knowledge of Syria specific context and cross-border assistance.
Knowledge of Arabic
70% field work and 30% office based
*Position location to be determined by home country of successful candidate within the Middle East & Eastern European Region (MEER) where WVI is registered to operate.
PURPOSE OF THE POSITION
Lead the It Takes a World to End Violence against Children (ITAW) campaign strategy and implementation efforts in the MEER region, working directly with FO and global staff to ensure impact, alignment, compliance and “all of Partnership” support. Particular emphasis will be placed on implementing the campaign in MEER priority countries, especially fragile and humanitarian contexts
Develop strategic initiatives, policy analysis, messaging and recommendations to advance MEER’s influence and engagement in internal and external fora especially on fragile and humanitarian contexts.
Represent MEER in WVs global policy and advocacy community to help alignment with global strategies and harness opportunities to achieve regional objectives.
Coordinate and Lead MEER’s external engagement on regional issues to provide support to senior leadership with compelling and technically excellent high level external engagement and representation
Strategically guide the direction of advocacy in MEER, offering consultation on staff, capacity, resources and standards to RO and FO leadership, deploy to establish and support humanitarian responses in the region and lead MEER representation in global advocacy response coordination.
Lead ITAW campaign strategy and implementation
Understand challenges and find solutions for FOs to strengthen actions and objectives that address violence against children, children on the move, and fragility.
Strengthen coordination and communication between FO and global campaigns staff to build alignment and compliance to achieve the “All of Partnership” campaign.
Ensure FOs have developed quality campaigns that respond to the national context
Leverage FO ITAW research and actions into regional and global policy change, advocacy and positioning.
Develop policy and advocacy strategic initiatives, analysis and other products to advance MEERs influence and impact
In coordination with Grants Acquisition Management (GAM), Humanitarian Emergency Affairs (HEA), Communications, Regional Office leadership identify, prioritise and champion key policy and advocacy initiatives for the MEER context
Develop a calendar of key advocacy moments and opportunities and mobilise stakeholders to drive the MEER External Engagement agenda
Maintain up to date information on Field Office, Regional Office, Support Office and peer NGO advocacy priorities.
Lead the development of appropriate policy and advocacy messages for MEER at global, regional and field level.
Develop and execute a strategic research and analysis agenda on emerging issues and MEERs story on children on the move and fragility.
Influence RO Grant acquisition and Management function (GAM) and field offices to ensure that Advocacy is embedded and resourced in key grants
Represent MEER in WV’s global policy and advocacy community
Influence global advocacy, external engagement and resource development work to reflect MEER’s story
Develop and nurture an internal network of advocates for MEER’s priorities
Influence key SOs to prioritise MEER policy and advocacy agenda in their work.
Represent MEER in internal advocacy and external engagement meetings and fora at global and regional levels. (includes SOs)
Lead MEER Advocacy Response Group
Coordinate and lead MEER’s external engagement on advocacy issues
Influence National Directors (NDs), Senior Director of Operations (SDO), Regional Leader (RL) to pursue a child focused humanitarian advocacy agenda that is aligned with global advocacy strategies and positioning
Support RO leadership in high level representation to donor and host governments, senior UN agencies and other key stakeholders.
Represent MEER in regional and global fora as necessary to achieve MEER advocacy, external engagement, and resource development goals.
Build a strong network of bilateral strategic relationships within the humanitarian community and civil society to influence external actors such as donors, UN agencies, and government ministries
Support Capacity building of RO and FO staff
Influence FO leadership to establish and nurture policy and advocacy functions in each FO especially fragile and humanitarian contexts.
Build internal capability to establish WV as a regional and field level thought leader on key policy and advocacy themes especially in humanitarian and fragile contexts
Build knowledge and practice of local level advocacy (CVA etc.) in fragile contexts and transitioning economies.
Inform regional leadership on the evolution of global, regional and national on priority policy and advocacy issues. (Displacement, child rights, protection, humanitarian space etc.)
Deploy or ensure capacity available for deployments to establish and support humanitarian responses advocacy capacity for CAT III responses
Cultivate advocacy and external engagement staff in priority fragile and humanitarian contexts through mentorship, coaching and training.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Master’s degree (or higher) in Law, International Relations, Politics, or a related field
A minimum of seven or more years of experience in advocacy, with demonstrable success in achieving policy change in humanitarian and/or development contexts;
Experience in advocacy project management and mapping of priority issues, donor priorities, policy recommendations;
Demonstrated performance in helping a large complex organisation to apply priorities in a complex and fluid environment.
Experience representing an organisation and engaging with regional inter-governmental bodies (including the EU), UN and it’s agencies and national governments ;
An understanding and experience in the practical application of humanitarian, human rights and refugee law, and other legal frameworks that affect social, economic, political and civil rights, particularly in situations of forced displacement, violence and conflict
Excellent writing, speaking and other communication skills;
Strong influencing skills and ability to work as part of a virtual team to build coalitions in a complex matrix organisation.
The position requires ability and willingness to travel domestically and internationally up to 30% of the time, including travel to fragile contexts and insecure locations such as Lebanon, Iraq, Afghanistan and Syria.
SUPPORTER RETENTION MANAGER
Salary: £30,763 depending on experience + good range of benefits
Contract: Permanent – 36.5 hours per week
Based: Milton Keynes
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.
Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.
One of World Vision UK’s key strategic objectives is to return the base of committed supporters to growth. This role will play a crucial role in this by delivering a joined-up approach to supporter retention calling conducted internally and by external agencies. The Supporter Retention Manager will help to plan workflow within the Supporter Care team and external telephone fundraising agencies to deliver high performing campaigns which reduce sponsor attrition and increase loyalty and giving.
Tasks including but not limited to:
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).
Please ‘click’ here to view the full job description
Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.
Closing Date for applications: 10th April 2020
Interview Dates: TBA
World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.
As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice (click here).
No agencies please.
PURPOSE OF POSITION:
The Core Humanitarian Standard (CHS) Verification Coordinator will support the CHS Verification Manager to implement the CHS external verification process.
The Coordinator will:
Build relationships with designated regional staff and staff/focal points in the emergency responses selected for the external verification, to assist these offices to prepare for the verification exercise. This will include travel to the offices to help gather and organize the necessary documents, and assist in preparing the field work where required by the exernal audit agency.
Be responsible for managing the collation, handling of all documents and materials from and field offices involved in the audit, identifying wvi policy document gaps and liasing with the auditors and field offices in preparation for the audit.
Prepare communications and other briefings to keep the organisation updated on progress of the verification and present webinars/learning events on CHS audit.
Support specific WV emergency responses to prepare for the CHS verification exercise, through remote support and field level visits as required.
Coordinate with the field level focal points, regional staff and external audit staff on audit information requests. Project manage individual response involvement and influence focal points to engage with the audit and adhere to audit timetable.
Collate, organize and analyse documents and materials in preparation for the CHS audit process including mid-term audit. Analyse data and trends as required.
Prepare and present communication materials about CHS verification process, updates on progress and results of CHS verification audit. Develop learning events that support the CHS verification.
KNOWLEDGE, SKILLS & ABILITIES:
Has a bachelor’s degree or equivalent in social sciences or related field.
Basic knowledge of the Core Humanitarian Standard.
Must have good knowledge of emergency program operations.
Must be prepared to travel for up to 30% of the time.
At least three years’ experience in project management and working with overseas partners.
Excellent communication skills including preparing communication briefings, slides, online facilitation, learning events and training.
Experience of document management and analysis of data.
Ability to build productive working relationships and influence a range of stakeholders.
Preferred Skills, Knowledge and Experience:
Good knowledge of WV, and how it responds in an emergency.
Proven ability to develop learning and case study materials.
Strong cross cultural communication skills and high levels of cultural sensitivity.
Experience promoting, establishing and implementing a major new initiative in an INGO.
The position requires ability and willingness to travel domestically and internationally up to 30% of the time.
PURPOSE OF POSITION:
This position will lead on advocacy and communications for WV’s Syria Response, including strategy design and implementation. The Director will consider key influencers, field level realities and WV’s strengths to determine objectives that advocate for and with Syrian children and children from host communities and leverage WV’s presence, evidence, brand and opportunities. To accomplish this purpose, the role holder will develop policy analysis, positions, messaging and reports on an ongoing basis and advocate externally. This position will also manage communications for World Vision’s Syria Response, overseeing strategic direction and management of a small communications team, to provide support and resources to enable the World Vision partnership to appropriately engage with its various audiences in order to raise funds and the profile of the organization.
Set the strategic direction for external engagement and influencing for the Syria Response.
Set the strategic direction for an annual targeted communications plan, including a targeted social media plan, for the Syria Response.
Actively participate in the Senior Leadership Team and keep abreast of response activities and issues by regularly attending Response Team Meetings and working closely with Operations and Programmes staff.
In partnership with the Syria Response Security Director, provide ongoing context analysis to the Response Director, Response Managers, Regional Offices (RO), Support Offices (SOs) and the ARG.
Lead on the design and implementation of the It Takes a World Campaign and a flagship annual public report or briefing.
Lead on the design and implementation of a joined up comms/advocacy campaign to mark the anniversary of the conflict in Syria in March.
Supervise the design and drafting of new grant proposals for advocacy and communications, making sure they align with strategy and with program objectives and donor requirements.
Dotted line support to the Lebanon and Iraq country offices on Syria-related advocacy and communications.
Create, manage and monitor the implementation of a Syria Response advocacy strategy which bridges issues of humanitarian protection, coordination, funding and access with emergent issues connected to WV’s sector-based programming and the evolving context.
Develop and update humanitarian and child rights policy positions and messaging on a regular basis in line with context changes and where strategic, in alignment with WVI’s It Takes a World Campaign.
Work with Syria Response and WV global sector leads to develop policy messaging on sector-specific issues that are critical to WV programming responses (including ending violence against children).
Actively participate in meetings and humanitarian advocacy initiatives of the Syria INGO Response Forum, Jordan INGO Forum, No Lost Generation Initiative and Regional Durable Solutions Working Group, leading activities where appropriate to WV strategy and expertise.
Build strategic relationships with aligned policy and advocacy NGOs and civil society with a focus on children, as well as with UN agencies, regional governments and donors.
Act as lead convener for WV Syria Response Advocacy Resource Group (ARG) to coordinate and provide messaging and participate in events with WV Support Offices and Humanitarian Capitals.
In the scope of WVI’s global campaign [It Takes a World], provide evidence, programmatic results and messaging that focuses on solutions to reduce violence against children in the context of response.
Oversee the provision of humanitarian advocacy training for Response staff and provide on-going technical assistance in the implementation of humanitarian advocacy work.
Provide strategic guidance / support and assist with preparing senior leaders (Response Director, Response Managers, visiting CEOs/Regional Leads) for high-level external engagement and representation meetings.
Build the capacity and support the advocacy initiatives of Syrian, Jordanian and Turkish partners.
Facilitate opportunities for Syrian children and youth and Syrian humanitarians to be represented or have their voices heard at regional and global policy fora.
Reputation Risk Manager for the Syria Response: actively respond to risks as they arise using established protocols.
Oversee requests on ContentFlow and TripFlow.
Oversee management, analysis and leveraging of Meltwater platform for Syria Response.
Oversee the implementation and adaption of the Syria Crisis Response Communications strategy.
Advise the Syria Response Director and Country Managers on communications issues.
Develop and maintain professional contacts with key international media in the Middle East, in collaboration with the relevant Support Office.
Act as a spokesperson for the regional response, and identify and train other media spokespeople.
Lead on drafting press releases and reactive media lines, with the support of the Communications Manager and global communications colleagues.
Sign off key communications products to ensure quality control and risk management and ensure they are uploaded to StoryHub in the correct format and in a timely manner.
Provide leadership for mainstreaming advocacy with Response Team Leaders and SMT teams across response offices.
Direct management of a Communications Manager, and oversight of performance and work plan of 1- 2 Communications Officers.
Facilitate or provide technical capacity building to communications staff and where relevant, programmes staff.
Guide, coach and motivate the team to strengthen high performance within the team.
Be responsible for the staff care for the team.
Promote WV Christian identity and values in the security function working environment and lead by example.
Lead or participate in spiritual sessions of prayer and biblical reflection with staff.
To be committed to actively working and living in accordance with WV’s Mission, Values and Christian beliefs.
KNOWLEDGE, SKILLS & ABILITIES:
Bachelor’s degree in International Development, Social Sciences, Business Administration, or a related field applicable to developing country context
Master’s degree in International Development, Management or other field applicable to developing country context preferred.
Demonstrated contribution to the development of country-level strategy, directions and key priorities of an organization’s operations.
Proven experience in advocacy initiatives, coalition building and ability to rally coalitions and networks to take positions on specific policy issues.
Proven ability to lead a campaign and successfully achieve organisational objectives.
Substantial knowledge of country legislative framework at all levels.
Ability to form and maintain solid relationships with wide range of different stakeholders, partners, co-workers.
Evidence of high level written and spoken English language abilities.
Computer literate in Microsoft Office applications, Lotus Notes or similar database, email and internet programs. Experience using computers for a variety of tasks.
Minimum of 3 years of experience in Advocacy and Partnering and with a thorough understanding of all areas of project management cycles in a complex, international organization.
Experience in Leadership role within the core strategic team.
Proven multi-partner management skills, especially with to engage at a strategic level with senior government, UN and INGO officials.
Strong networking and negotiations skills.
Demonstrated ability in financial management skills.
Preferred Skills, Knowledge and Experience:
Good interpersonal, organizational and time management skills. Able to manage multiple tasks and meet deadlines.
Ability to maintain performance expectations in a continues changing environments.
Excellent written and verbal communication and relational skills, especially in a cross-cultural environment, and ability to analyze and solve problems, persuade, network and negotiate.
Ability to solve complex problems and to exercise independent judgment.
Demonstrated track record in advocacy, external engagement and partnering initiatives.
Track record of trying new ideas and innovation.
Demonstrable experience in child development and issues affecting most vulnerable children.
The position requires ability and willingness to travel domestically and internationally up to 20% of the time.
*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.
*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.
*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.
World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.
If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.
If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.
Minimum Eligibility Requirements for all Emergency Response Roster Positions:
5+ years of cross cultural humanitarian emergency experience outside of your home country.
Minimum 2 years experience serving successfully in fragile or unstable environments.
Experience directly managing staff during humanitarian emergency responses.
Ability to work long hours in stressful environments with a variety of skilled professionals.
Demonstrated management of budgets in emergency response settings.
Willing to serve unaccompanied; most likely in a team house setting.
English proficiency; written and verbal.
Grant Acquisition Management experience in your personalized expertise.
Strong track record in developing good working relationships with governmental institutions and multilateral agencies.
Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.
When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.
Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):
Programmes Strategy & Development Director
Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):
Communication and External Engagement Manager
Human Resources Manager
Support Services Manager
Information Management Manager
Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager
Grant Acquisition and Management Manager
Cash Programming Manager/Specialist
Water, Sanitation and Hygiene (WASH) Manager/Specialist
Mental Health and Psychosocial Support Manager/Specialist
Education in Emergencies Manager/Specialist
Child Protection ManManager/Specialist