Job Opportunities in Europe and the Middle East

World Vision has the privilege to partner with communities in 12 countries in the Europe and the Middle East region: Afghanistan, Albania and Kosovo, Armenia, Azerbaijan, Bosnia and Herzegovina, Cyprus, Dubai, Georgia, Romania, and Turkey.

Additionally, as an organisation, World Vision is supporting the needs of the most vulnerable children and communities affected by violence in Syria, Gaza, Lebanon, Jordan and Iraq.

World Vision also has fundraising (Support) offices located in: Austria, Finland, France, Germany, Ireland, Italy, Spain, Switzerland, and the United Kingdom. To pursue career and internship opportunities with one of our fundraising (Support) offices in the Europe and Middle East region, visit: World Vision Fundraising / Support Offices

Job Locations

Team Lead-BHAII-South

JOB PURPOSE

The purpose of the BHA Team Lead position is to lead in a specific area, the BHA II program “COVID Response” which it is about providing Hygiene Messaging as well as distributing COVID NFI Kits to households and shops in the different areas in Lebanon. The program falls under the World Vision’s Lebanon (WVL) Water, Sanitation, and Hygiene (WASH) department.

MAJOR RESPONSIBILITES

% of time

Activity

End Results

50%

Plan and Coordinate Field Activities

  • With the support of Project Coordinator, plan the project’s activities in order to ensure quality of World Vision’s WASH programs intervention that includes in-kind distribution of WASH NFIs and awareness sessions to vulnerable households and shops,

  • Follow up on all necessary procurements related to the project, as well as with potential suppliers, as relevant and based on WVL procuring standards.

  • Plan the distribution of NFI kits based on the agreed criteria of individuals and following the distribution guidelines including selection of families, notification of support, logistical preparations for the site distributions and engagement of relevant partners.

  • Plan Hygiene Promotion and Awareness initiatives according to the context ensuring the technical and social aspects of water and sanitation programming are met, while also overseeing the implementation of this component in coordination with the BHA Project Coordinator.

  • Ensure work is carried out as per the community needs and project standards and in close coordination with the local government representatives and partners.

  • Set the weekly/monthly plan of all the field activities for this project.

  • Monitor spending and track the “target achieved vs. indicators” and adjust field activities accordingly.

  • Coordinate closely with the BHA Project Coordinator as well as different functions at the National Office to ensure regular reporting, information management, monitoring and evaluation, etc.

  • Identify risks and put the necessary mitigation plans while engaging the needed internal colleagues.

  • Attend and participate in capacity building trainings locally and internationally.

  • Timely implementation of project interventions to the target beneficiaries.

  • Project progress is regularly and accurately reported to BHA Project Coordinator for decision making and accountability

  • Ensure that spending is in line with the cost forecast.

20%

Establish Good Relationships with Community

  • Liaise closely with the municipalities in which activities are planned to take place with proper engagement of partner and any critical stakeholders in each community.

  • Secure necessary approvals prior to the implementation of project activities.

  • Build and maintain healthy relationships with local actors covered in the project (shop owners, municipality staff, etc.).

  • Good relationships are maintained with the respective municipalities

  • Necessary approvals are secured.

  • Good relationships are established with the host community.

25%

Manage and Develop Staff

  • Develop teamwork among the project staff, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Review and approve daily reports submitted by BHA Project Officer and Casual Workers.

  • Prepare monthly narrative and financial reports to the BHA Project Coordinator and WASH Program Manager.

    • Manage performance and ensure optimization of subordinates potentials through coaching, on-the-job training, and capacity building.

    • Prepare and follow up on all administrative, procurement and financial transactions related to the project in a timely manner.

  • Ensure that the project implementation is on track based on the implementation plan.

  • Project progress is regularly and accurately reported to BHA Project Coordinator for decision making and accountability.

5%

Perform other duties as required

  • Attend and participate in WVLs spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • 2 to 3 years’ experience in a similar role within an NGO context

  • Has strong knowledge about WASH in-kind distribution

  • Previous experience in leading a team.

  • Good organizational and time management skills.

  • Proven ability to build capacity of partners/ stakeholders through formal trainings and informal job shadowing and mentoring.

  • Good interpersonal skills.

  • Ability to cope and work under pressure.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Ability to review and write reports and review budgets.

  • Ability to manage data effectively.

  • Relevant experience in relief and development project implementation.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor’s degree or Diploma (WASH or Public health related fields preferred)

  • Driving Licence

Preferred Knowledge

and Qualifications

  • Previous experience in distribution of NFIs

Travel and/or

Work Environment

Requirement

  • 50% field work, 50% office work

  • Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Physical

Requirements

Language

Requirements

  • Good written and oral communication skills (English and Arabic)

Team Lead-BHAII-Akkar

JOB PURPOSE

The purpose of the BHA Team Lead position is to lead in a specific area, the BHA II program “COVID Response” which it is about providing Hygiene Messaging as well as distributing COVID NFI Kits to households and shops in the different areas in Lebanon. The program falls under the World Vision’s Lebanon (WVL) Water, Sanitation, and Hygiene (WASH) department.

MAJOR RESPONSIBILITES

% of time

Activity

End Results

50%

Plan and Coordinate Field Activities

  • With the support of Project Coordinator, plan the project’s activities in order to ensure quality of World Vision’s WASH programs intervention that includes in-kind distribution of WASH NFIs and awareness sessions to vulnerable households and shops,

  • Follow up on all necessary procurements related to the project, as well as with potential suppliers, as relevant and based on WVL procuring standards.

  • Plan the distribution of NFI kits based on the agreed criteria of individuals and following the distribution guidelines including selection of families, notification of support, logistical preparations for the site distributions and engagement of relevant partners.

  • Plan Hygiene Promotion and Awareness initiatives according to the context ensuring the technical and social aspects of water and sanitation programming are met, while also overseeing the implementation of this component in coordination with the BHA Project Coordinator.

  • Ensure work is carried out as per the community needs and project standards and in close coordination with the local government representatives and partners.

  • Set the weekly/monthly plan of all the field activities for this project.

  • Monitor spending and track the “target achieved vs. indicators” and adjust field activities accordingly.

  • Coordinate closely with the BHA Project Coordinator as well as different functions at the National Office to ensure regular reporting, information management, monitoring and evaluation, etc.

  • Identify risks and put the necessary mitigation plans while engaging the needed internal colleagues.

  • Attend and participate in capacity building trainings locally and internationally.

  • Timely implementation of project interventions to the target beneficiaries.

  • Project progress is regularly and accurately reported to BHA Project Coordinator for decision making and accountability

  • Ensure that spending is in line with the cost forecast.

20%

Establish Good Relationships with Community

  • Liaise closely with the municipalities in which activities are planned to take place with proper engagement of partner and any critical stakeholders in each community.

  • Secure necessary approvals prior to the implementation of project activities.

  • Build and maintain healthy relationships with local actors covered in the project (shop owners, municipality staff, etc.).

  • Good relationships are maintained with the respective municipalities

  • Necessary approvals are secured.

  • Good relationships are established with the host community.

25%

Manage and Develop Staff

  • Develop teamwork among the project staff, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Review and approve daily reports submitted by BHA Project Officer and Casual Workers.

  • Prepare monthly narrative and financial reports to the BHA Project Coordinator and WASH Program Manager.

    • Manage performance and ensure optimization of subordinates potentials through coaching, on-the-job training, and capacity building.

    • Prepare and follow up on all administrative, procurement and financial transactions related to the project in a timely manner.

  • Ensure that the project implementation is on track based on the implementation plan.

  • Project progress is regularly and accurately reported to BHA Project Coordinator for decision making and accountability.

5%

Perform other duties as required

  • Attend and participate in WVLs spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • 2 to 3 years’ experience in a similar role within an NGO context

  • Has strong knowledge about WASH in-kind distribution

  • Previous experience in leading a team.

  • Good organizational and time management skills.

  • Proven ability to build capacity of partners/ stakeholders through formal trainings and informal job shadowing and mentoring.

  • Good interpersonal skills.

  • Ability to cope and work under pressure.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Ability to review and write reports and review budgets.

  • Ability to manage data effectively.

  • Relevant experience in relief and development project implementation.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor’s degree or Diploma (WASH or Public health related fields preferred)

  • Driving Licence

Preferred Knowledge

and Qualifications

  • Previous experience in distribution of NFIs

Travel and/or

Work Environment

Requirement

  • 50% field work, 50% office work

  • Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Physical

Requirements

Language

Requirements

  • Good written and oral communication skills (English and Arabic)

Team Lead-BHAII-BML

JOB PURPOSE

The purpose of the BHA Team Lead position is to lead in a specific area, the BHA II program “COVID Response” which it is about providing Hygiene Messaging as well as distributing COVID NFI Kits to households and shops in the different areas in Lebanon. The program falls under the World Vision’s Lebanon (WVL) Water, Sanitation, and Hygiene (WASH) department.

MAJOR RESPONSIBILITES

% of time

Activity

End Results

50%

Plan and Coordinate Field Activities

  • With the support of Project Coordinator, plan the project’s activities in order to ensure quality of World Vision’s WASH programs intervention that includes in-kind distribution of WASH NFIs and awareness sessions to vulnerable households and shops,

  • Follow up on all necessary procurements related to the project, as well as with potential suppliers, as relevant and based on WVL procuring standards.

  • Plan the distribution of NFI kits based on the agreed criteria of individuals and following the distribution guidelines including selection of families, notification of support, logistical preparations for the site distributions and engagement of relevant partners.

  • Plan Hygiene Promotion and Awareness initiatives according to the context ensuring the technical and social aspects of water and sanitation programming are met, while also overseeing the implementation of this component in coordination with the BHA Project Coordinator.

  • Ensure work is carried out as per the community needs and project standards and in close coordination with the local government representatives and partners.

  • Set the weekly/monthly plan of all the field activities for this project.

  • Monitor spending and track the “target achieved vs. indicators” and adjust field activities accordingly.

  • Coordinate closely with the BHA Project Coordinator as well as different functions at the National Office to ensure regular reporting, information management, monitoring and evaluation, etc.

  • Identify risks and put the necessary mitigation plans while engaging the needed internal colleagues.

  • Attend and participate in capacity building trainings locally and internationally.

  • Timely implementation of project interventions to the target beneficiaries.

  • Project progress is regularly and accurately reported to BHA Project Coordinator for decision making and accountability

  • Ensure that spending is in line with the cost forecast.

20%

Establish Good Relationships with Community

  • Liaise closely with the municipalities in which activities are planned to take place with proper engagement of partner and any critical stakeholders in each community.

  • Secure necessary approvals prior to the implementation of project activities.

  • Build and maintain healthy relationships with local actors covered in the project (shop owners, municipality staff, etc.).

  • Good relationships are maintained with the respective municipalities

  • Necessary approvals are secured.

  • Good relationships are established with the host community.

25%

Manage and Develop Staff

  • Develop teamwork among the project staff, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Review and approve daily reports submitted by BHA Project Officer and Casual Workers.

  • Prepare monthly narrative and financial reports to the BHA Project Coordinator and WASH Program Manager.

    • Manage performance and ensure optimization of subordinates potentials through coaching, on-the-job training, and capacity building.

    • Prepare and follow up on all administrative, procurement and financial transactions related to the project in a timely manner.

  • Ensure that the project implementation is on track based on the implementation plan.

  • Project progress is regularly and accurately reported to BHA Project Coordinator for decision making and accountability.

5%

Perform other duties as required

  • Attend and participate in WVLs spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • 2 to 3 years’ experience in a similar role within an NGO context

  • Has strong knowledge about WASH in-kind distribution

  • Previous experience in leading a team.

  • Good organizational and time management skills.

  • Proven ability to build capacity of partners/ stakeholders through formal trainings and informal job shadowing and mentoring.

  • Good interpersonal skills.

  • Ability to cope and work under pressure.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Ability to review and write reports and review budgets.

  • Ability to manage data effectively.

  • Relevant experience in relief and development project implementation.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor’s degree or Diploma (WASH or Public health related fields preferred)

  • Driving Licence

Preferred Knowledge

and Qualifications

  • Previous experience in distribution of NFIs

Travel and/or

Work Environment

Requirement

  • 50% field work, 50% office work

  • Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Physical

Requirements

Language

Requirements

  • Good written and oral communication skills (English and Arabic)

Project Officer-BHAII-BML

JOB PURPOSE

The purpose of the BHA Project Officer position is to oversee in a specific area the BHA II program “COVID Response” which is about providing Hygiene Messaging as well as distributing COVID NFI Kits to households and shops in the different areas in Lebanon. The program falls under the World Vision’s Lebanon (WVL) Water, Sanitation, and Hygiene (WASH) department.

MAJOR RESPONSIBILITES

% of time

Activity

End Results

50%

Handle Project Activities Implementation

  • Review project schedule and coordinate the implementation of field activities with the BHA Team Lead and Project Coordinator.

  • Carry out the distribution of hygiene items based on the defined criteria with the support of the project team and in close coordination with the relevant stakeholders and WVL internal departments.

  • Organize the needed training for the team of casual workers in preparation to the hygiene promotion initiative and NFI Kits distributions.

  • Carry out Hygiene promotion initiatives appropriate to the context ensuring the technical and social aspects of WASH programming are integrated with the support of the project team.

  • Ensure work is carried out as per the community needs and project standards.

  • Set the weekly plans of all the field activities.

  • Track the “target achieved vs indicators” and adjust field activities accordingly while ensuring the proper documentation of means of verification, visibility and financial compliance.

  • Support in the administration, procurement and financial operations related to the project, specifically the hygiene promotion and distribution components.

  • Support the BHA Team Lead in the project reporting and tracking of financial expenditure.

  • Attend and participate in capacity building trainings provided.

  • Timely implementation of project interventions to the target beneficiaries.

  • Project progress is regularly and accurately reported to BHA Team Lead for decision making and accountability.

  • Program targets are achieved on time.

  • Program quality assurance is taken into consideration.

25%

Establish Good Relationships with Community

  • Build and maintain healthy relationships with local actors covered in the project (shop owners, municipality staff, etc.)

  • Along with teams of casual workers, define the most convenient locations/distribution sites for hygiene promotion activities and distribution of NFI kits in the respective communities, taking into consideration local context and sensitivities and in alignment to the project scope, guidelines and internal safety procedures.

  • Good relationships are established with municipalities and host communities.

  • The context in which the project activities take place is thoroughly studied in order to avoid clashes or others issues in the field.

20%

Manage and Develop Staff

  • Develop teamwork among Casual Workers, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Review and approve daily reports submitted by Casual Workers.

  • Prepare weekly progress reports to the Team Lead.

  • Ensure that the project implementation is on track based on the implementation plan.

    • Project progress is regularly and accurately reported to Team Lead for decision making and accountability.

5%

Perform other duties as required

  • Attend and participate in WVL’s spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

100%

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • One year of experience in a similar role within an NGO context.

  • Good organizational and time management skills.

  • Proven ability to build capacity of partners/stakeholders through formal trainings and informal job shadowing and mentoring.

  • Good interpersonal skills.

  • Ability to cope and work under pressure.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Ability to write reports.

  • Ability to manage data effectively.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor’s degree or Diploma in any field of studies related to the job,

  • Driving License

Preferred Knowledge

and Qualifications

  • Previous experience in providing behavioural change sessions and distribution of NFIs.

  • Goof knowledge about WaSH programs is a plus.

Travel and/or

Work Environment

Requirement

75% field work, 25% office work

Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Physical

Requirements

Language

Requirements

Good written and oral communication skills (English and Arabic).

Project Officer-BHAII-South

JOB PURPOSE

The purpose of the BHA Project Officer position is to oversee in a specific area the BHA II program “COVID Response” which is about providing Hygiene Messaging as well as distributing COVID NFI Kits to households and shops in the different areas in Lebanon. The program falls under the World Vision’s Lebanon (WVL) Water, Sanitation, and Hygiene (WASH) department.

MAJOR RESPONSIBILITES

% of time

Activity

50%

Handle Project Activities Implementation

  • Review project schedule and coordinate the implementation of field activities with the BHA Team Lead and Project Coordinator.

  • Carry out the distribution of hygiene items based on the defined criteria with the support of the project team and in close coordination with the relevant stakeholders and WVL internal departments.

  • Organize the needed training for the team of casual workers in preparation to the hygiene promotion initiative and NFI Kits distributions.

  • Carry out Hygiene promotion initiatives appropriate to the context ensuring the technical and social aspects of WASH programming are integrated with the support of the project team.

  • Ensure work is carried out as per the community needs and project standards.

  • Set the weekly plans of all the field activities.

  • Track the “target achieved vs indicators” and adjust field activities accordingly while ensuring the proper documentation of means of verification, visibility and financial compliance.

  • Support in the administration, procurement and financial operations related to the project, specifically the hygiene promotion and distribution components.

  • Support the BHA Team Lead in the project reporting and tracking of financial expenditure.

  • Attend and participate in capacity building trainings provided.

25%

Establish Good Relationships with Community

  • Build and maintain healthy relationships with local actors covered in the project (shop owners, municipality staff, etc.)

  • Along with teams of casual workers, define the most convenient locations/distribution sites for hygiene promotion activities and distribution of NFI kits in the respective communities, taking into consideration local context and sensitivities and in alignment to the project scope, guidelines and internal safety procedures.

20%

Manage and Develop Staff

  • Develop teamwork among Casual Workers, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Review and approve daily reports submitted by Casual Workers.

  • Prepare weekly progress reports to the Team Lead.

5%

Perform other duties as required

  • Attend and participate in WVL’s spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

100%

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • One year of experience in a similar role within an NGO context.

  • Good organizational and time management skills.

  • Proven ability to build capacity of partners/stakeholders through formal trainings and informal job shadowing and mentoring.

  • Good interpersonal skills.

  • Ability to cope and work under pressure.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Ability to write reports.

  • Ability to manage data effectively.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor’s degree or Diploma in any field of studies related to the job,

  • Driving License

Preferred Knowledge

and Qualifications

  • Previous experience in providing behavioural change sessions and distribution of NFIs.

  • Good knowledge about WaSH programs is a plus.

Travel and/or

Work Environment

Requirement

75% field work, 25% office work

Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Physical

Requirements

Project Officer-BHAII-Tripoli

JOB PURPOSE

The purpose of the BHA Project Officer position is to oversee in a specific area the BHA II program “COVID Response” which is about providing Hygiene Messaging as well as distributing COVID NFI Kits to households and shops in the different areas in Lebanon. The program falls under the World Vision’s Lebanon (WVL) Water, Sanitation, and Hygiene (WASH) department.

MAJOR RESPONSIBILITES

% of time

Activity

50%

Handle Project Activities Implementation

  • Review project schedule and coordinate the implementation of field activities with the BHA Team Lead and Project Coordinator.

  • Carry out the distribution of hygiene items based on the defined criteria with the support of the project team and in close coordination with the relevant stakeholders and WVL internal departments.

  • Organize the needed training for the team of casual workers in preparation to the hygiene promotion initiative and NFI Kits distributions.

  • Carry out Hygiene promotion initiatives appropriate to the context ensuring the technical and social aspects of WASH programming are integrated with the support of the project team.

  • Ensure work is carried out as per the community needs and project standards.

  • Set the weekly plans of all the field activities.

  • Track the “target achieved vs indicators” and adjust field activities accordingly while ensuring the proper documentation of means of verification, visibility and financial compliance.

  • Support in the administration, procurement and financial operations related to the project, specifically the hygiene promotion and distribution components.

  • Support the BHA Team Lead in the project reporting and tracking of financial expenditure.

  • Attend and participate in capacity building trainings provided.

25%

Establish Good Relationships with Community

  • Build and maintain healthy relationships with local actors covered in the project (shop owners, municipality staff, etc.)

  • Along with teams of casual workers, define the most convenient locations/distribution sites for hygiene promotion activities and distribution of NFI kits in the respective communities, taking into consideration local context and sensitivities and in alignment to the project scope, guidelines and internal safety procedures.

20%

Manage and Develop Staff

  • Develop teamwork among Casual Workers, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Review and approve daily reports submitted by Casual Workers.

  • Prepare weekly progress reports to the Team Lead.

5%

Perform other duties as required

  • Attend and participate in WVL’s spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

100%

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • One year of experience in a similar role within an NGO context.

  • Good organizational and time management skills.

  • Proven ability to build capacity of partners/stakeholders through formal trainings and informal job shadowing and mentoring.

  • Good interpersonal skills.

  • Ability to cope and work under pressure.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Ability to write reports.

  • Ability to manage data effectively.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor’s degree or Diploma in any field of studies related to the job,

  • Driving License

Preferred Knowledge

and Qualifications

  • Previous experience in providing behavioural change sessions and distribution of NFIs.

  • Good knowledge about WaSH programs is a plus.

Travel and/or

Work Environment

Requirement

75% field work, 25% office work

Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Physical

Requirements

Project Officer-BHAII-Akkar

JOB PURPOSE

The purpose of the BHA Project Officer position is to oversee in a specific area the BHA II program “COVID Response” which is about providing Hygiene Messaging as well as distributing COVID NFI Kits to households and shops in the different areas in Lebanon. The program falls under the World Vision’s Lebanon (WVL) Water, Sanitation, and Hygiene (WASH) department.

MAJOR RESPONSIBILITES

% of time

Activity

50%

Handle Project Activities Implementation

  • Review project schedule and coordinate the implementation of field activities with the BHA Team Lead and Project Coordinator.

  • Carry out the distribution of hygiene items based on the defined criteria with the support of the project team and in close coordination with the relevant stakeholders and WVL internal departments.

  • Organize the needed training for the team of casual workers in preparation to the hygiene promotion initiative and NFI Kits distributions.

  • Carry out Hygiene promotion initiatives appropriate to the context ensuring the technical and social aspects of WASH programming are integrated with the support of the project team.

  • Ensure work is carried out as per the community needs and project standards.

  • Set the weekly plans of all the field activities.

  • Track the “target achieved vs indicators” and adjust field activities accordingly while ensuring the proper documentation of means of verification, visibility and financial compliance.

  • Support in the administration, procurement and financial operations related to the project, specifically the hygiene promotion and distribution components.

  • Support the BHA Team Lead in the project reporting and tracking of financial expenditure.

  • Attend and participate in capacity building trainings provided.

25%

Establish Good Relationships with Community

  • Build and maintain healthy relationships with local actors covered in the project (shop owners, municipality staff, etc.)

  • Along with teams of casual workers, define the most convenient locations/distribution sites for hygiene promotion activities and distribution of NFI kits in the respective communities, taking into consideration local context and sensitivities and in alignment to the project scope, guidelines and internal safety procedures.

20%

Manage and Develop Staff

  • Develop teamwork among Casual Workers, ensuring a conducive working atmosphere is created and opportunities provided to share lessons learned, experiences, observations and challenges to inform project management.

  • Review and approve daily reports submitted by Casual Workers.

  • Prepare weekly progress reports to the Team Lead.

5%

Perform other duties as required

  • Attend and participate in WVL’s spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

100%

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • One year of experience in a similar role within an NGO context.

  • Good organizational and time management skills.

  • Proven ability to build capacity of partners/stakeholders through formal trainings and informal job shadowing and mentoring.

  • Good interpersonal skills.

  • Ability to cope and work under pressure.

  • Ability to maintain performance expectations in diverse cultural and difficult / sensitive contexts.

  • Ability to write reports.

  • Ability to manage data effectively.

  • Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as SPHERE standards.

Required Education,

training, license,

registration, and

certification

  • Bachelor’s degree or Diploma in any field of studies related to the job,

  • Driving License

Preferred Knowledge

and Qualifications

  • Previous experience in providing behavioural change sessions and distribution of NFIs.

  • Good knowledge about WaSH programs is a plus.

Travel and/or

Work Environment

Requirement

75% field work, 25% office work

Position requires willingness and ability to continue to function during a crisis situation, including during a World Vision response to a manmade or natural disaster.

Physical

Requirements

Field Risk Officer

JOB PURPOSE

The purpose of the position is to support the Risk Manager in the planning, implementing and monitoring of Security Management plan for distributions in Lebanon with a focus on Bekaa and Akkar. Moreover, assist in assessing local impact security issues, and in minimizing personal and operational risk for staff. To help ensure safety, security and protection of staff and physical assets in the above mentioned areas.

MAJOR RESPONSIBILITES

% of time

Activity

End Results

55%

Perform Security tasks

  • Conduct security assessments and threat analysis of operating environment ( CRR/SRA )

  • Provide advice to staff regarding relations with military and give recommendation on WVs interaction with the military and law enforcement.

  • Develop a weekly security reports related to distributions

  • Keep staff informed about any security related developments by providing regular updates and provide security briefing to casual workers, Visitors and Partners.

  • Ensure the implementation of the minimum security management procedures and standards in the area of operations

  • Liaise with other NGOs, UN agencies, government bodies and attend relevant security and safety meetings when requested by Risk Manager

  • Monitor staff movements tracking systems and provide regular info to staff on safety of their movement

  • Support in executing security and evacuation plans and procedures .

  • Assess the safety of new distribution and project implementation locations and send a report to Risk manager

  • Accompany staff / visitors as required including high risk / difficult locations

  • Check on the functioning of different materials (B-Gun-radios-Iridium...) and assign communications material to staff as appropriate

  • Be present during distributions, assessments, visits, etc in order to maximise staff and resources safety.

Staff, beneficiaries, and assets are safe all the time.

10%

Handle Incidents’ reporting

  • Send incidents reports to Risk manager

  • Report critical security incidents on Ethics Point and notify relevant functional leads for their follow-up.

  • Follow-up on security related investigations as assigned by the risk manager

Incident reports are accurate and submitted on time

Proper follow-up is done by management to reported

20%

Capacity Building

  • Support Risk Manager in building capacity of staff through conducting regular awareness sessions.

  • Support the risk manager in planning for and conducting field security training (SAINT)

  • Support in the planning and implementation of the Tactical Defensive Driving Training (TDDT)

  • Conduct training sessions related to the use of communications material such as radios..

10%

Liaison with local authorities

  • Liaise with the local authorities and inform them about the distribution schedule when applicable.

  • Liaise with municipalities and ministries and any other authorities when requested by Risk Manager

Close coordination and exchange of information regarding the distributions and movements safety .

5%

Perform other duties as required

  • Attend and participate in WVLs spiritual nurture and other organizational events

  • Responsible of own security and actively contribute to a positive security culture

  • Report CP incidents as per the safeguarding policy guidelines.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager

  • Perform other duties as assigned by Line Manager

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • 1 to 2 years of experience in a similar job

  • Good communication skills

  • Willingness to multi-task

  • Able to take actions independently when required

  • Proven ability to work effectively under pressure displaying sound initiative and good judgment

  • Gives attention to detail and has an analytical mindset.

  • Values diversity

  • Excellent networker

  • Have mature and sound judgment

  • A full commitment to World Vision’s core values and humanitarian mandate.

  • Adherence to World Vision Child Protection, Code of Conduct, and Conflict of Interest policies.

  • Full adherence to security protocols

  • Sensitivity and respect for diversity

Required Education,

training, license,

registration, and

certification

  • College degree in a field related to Social Sciences, Law, or Security Management or equivalent experience in a related field

  • Certified in basic life support, preferably on paramedic level.

  • Computer literate (MS Office)

  • Hold a valid driving license

Preferred Knowledge

and Qualifications

  • Proven security management skills, with emphasis on the unique security requirements of humanitarian aid work

  • Have a minimum of 5 years of NGO/UN, police or military field (operations) experience and at least 2 years of field security experience

  • Additional practical knowledge of tools and mechanisms and procedures for personal and organizational security in relevant specialist areas such as security in the field, security communications, physical security, critical incident management, occupational safety and security training

  • Direct personal experience of working successfully in hostile environments or under difficult operational circumstances

Travel and/or

Work Environment

Requirement

  • 70% local travel

  • 30% office based

  • Position requires availability and willingness to work outside regular office hours occasionally and to be available during emergencies

  • Position requires availability and willingness to be deployed outside Beirut when needed

Physical

Requirements

Language

Requirements

  • Good command of Arabic and English (Oral and written).

Communications Coordinator

Job Title: Communications Coordinator

JOB PURPOSE:

The purpose of this position is to produce a wide range of written, video and photographic communications resources/materials and manage platforms linked to the five focus areas of WV Communications that helps profile and market World Vision Syria Response, at both local and international levels.

MAJOR RESPONSIBILITES:

Resource Production and Publication

  1. Source, research, write and share stories about successes and needs in World Vision SR projects.

  2. Source content, including photos and videos, from our partners. Caption, upload, share and publish as appropriate.

  3. Regularly pitch story, photo and other resource ideas through the Story Hub website.

  4. Advise partners on how to gather the best content possible to meet our donor and communication needs.

  5. Ensure all written, photographic, video, web and other resources produced are carried out in alignment with World Vision child protection standards.

Donor related Communications

  1. Produce high-quality child-focused written stories, photographs and videos that demonstrate World Vision’s impact for engagement on digital channels, marketing, fundraising, public and donor engagement.

  2. Collaborate with Programs and field staff in collecting quality stories, photographs and news articles that can be used in local media, international and blog sites according to donor/project requirements.

  3. Execute digital communications strategies and manage social media platforms and communities as agreed with SMQ team

Internal Communications

  1. Develop a strong internal communications plan to mobilize staff for strategy and ministry execution and impact.

  2. Plan, manage and coordinate with different department heads in gathering and producing communications resources such as Calendars, Christmas card, Annual Report and Newsletters.

  3. Feature national programming initiatives in regional and global communications platforms.

  4. Ensure community voice content is used in internal communications platforms.

  5. Support planning and coordination of World Vision Syria Response public and private advocacy and communications events.

  6. Support staff training to effectively communicate the impact of World Vision, branding and donor accountability.

Brand protection

Support in monitoring and signing-off on publications and other materials produces containing the World Vision logo to ensure consistency with WVI corporate branding guidelines.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • At least one year of experience working with an NGO or media outlet;

  • At least 2-3 years of experience in doing communications and media work, preferably with an NGO

  • Excellent creative, organizational and critical thinking skills as well as the ability to work within and across teams and with all levels of staff and stakeholders; resourceful and innovative;

  • Proficiency in the use of technology and software (Microsoft Office Suite, Adobe Professional, Google Products);

  • Willingness to participate in capacity building initiatives, and implement learnings on-the-job

  • Willingness to assume duties and responsibilities in all communications areas, as needed;

  • Pro-active and able to multi-task

  • Knowledge of technical aspects involved in the production of different public information and education materials;

  • Multimedia skills such as video production, photo management and graphic design

  • Experience or knowledge of copywriting and copyediting

Required Education, training, license, registration, and certification;

Bachelor Degree in a media related field (journalism, photography, media relations…etc)

Preferred Knowledge and Qualifications

  • Has worked with a non-governmental organization before

  • Has worked in implementing humanitarian projects

Travel and/or Work Environment Requirement; 80% Office work, and 20% field based

Language Requirements; Fluent in spoken and written Arabic and English

Aparan Area Program Sponsorship Coordinator

LOCATION

Aparan, Aragatsotn marz, Armenia

DURATION

Fixed-term

PURPOSE OF THE POSITION

Sponsorship Coordinator will facilitate child/ sponsor relations in the Area Program and will ensure their full compliance with World Vision International standards and policies, World Vision Armenia’s Sponsorship procedures and objectives.

MAJOR RESPONSIBILITIES

Ensure quality sponsorship operations:

  • Maintain and regularly update Area Program sponsorship database to provide accurate information on registered children, including the most vulnerable non-registered children (personal data, participation, need, etc.);

  • Ensure that all the communication/ materials received from the Country office Sponsorship Department is acknowledged and processed;

  • Contribute to the friendly relationship between Sponsors and registered children via timely and efficient correspondence processing and query responding at the Field Office Level;

  • Create and maintain up-to-date individual files for each child registered in the program, ensuring all necessary information is kept within the file;

  • Contribute to the well-being of children in target communities through case management;

  • Coordinate/facilitate sponsors’ visits to the Area Program including transportation and accommodation issues, ensure Child Visitation and Protection standards are followed accordingly, provide orientation and translation support if requested, prepare sponsor visit report;

  • Use every opportunity to integrate Sponsorship requirements with other projects and communities’ activities.

Participate in community transformation processes:

  • Plan and oversee the activities on parents’ awareness on sponsorship issues, child management standards and other requirements in the targeted communities;

  • Participate in staff meeting in the Area Program and ensure that sponsorship standards are met while designing activities;

  • Provide training to community mobilizers and local partners involved on sponsorship processes;

  • Support to the process of making Sponsorship as an Asset for children, families and community. Contribute to child empowerment through child participation and voice and to strengthen comment-led care and protection;

  • Contribute communication skills development among children using different relevant tools.

Sponsorship in programming:

  • Contribute to the need-based contextualization and implementation of Child Sponsorship programming tools (e.g. child selection criteria, registered children inclusion, Sponsorship in Programming reflection tool, Mapping, etc.) by tracking the efficiency of those tools and regularly informing the Marz Development Manager and Sponsorship Manager;

  • Pursue, facilitate and track intentional registered children involvement in program activities with provision of relevant verification materials;

  • Ensure the regular awareness raising and reflection among target community members and especially with registered children and their families;

  • Act as field level child protection point person.

REQUIRED QUALIFICATIONS

  • Higher education;

  • Experience of working in the field of public relations, community mobilization, child protection, education;

  • Good speaking and writing communication skills in English;

  • Competency in data collection and analysis combined with reporting skills;

  • Experience in utilizing spreadsheets, database programs and word processing systems;

  • Ability to apply critical thinking and reflection in daily work;

  • Ability to set priorities and follow through to completion of complex tasks;

  • Ability to build and maintain relationships with community stakeholders;

  • Ability to build collaborations for child well-being;

  • Basic project management skills;

  • Facilitation and coordination skills for child sponsorship activities and processes;

  • Good interpersonal communication skills;

  • Experience with international NGOs or other similar organizations is preferred;

  • Ability to travel locally up to 10percent of time.

Risk and Compliance Advisor, WV Afghanistan

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The position provides oversight for Risk, Compliance and Partnership Management in WV Afghanistan (WVA) and thereby contributing to the achievement of the organization’s objectives. The Risk and Compliance Advisor promotes a culture of integrated, effective and ethical risk and compliance management within Afghanistan program and works cross-functionally and collaboratively to achieve the functions objectives.

The Advisor will be expected to understand and evaluate WVI’s unique organizational environment, and apply a deep understanding of technical principles to support an effective risk and compliance program in Afghanistan.

By applying an analytical approach, the position will identify operational and strategic risks, coordinate risk assessments, facilitate the application of the risk appetite, coordinate the strategic planning and development of risk mitigation and will ensure escalation of risks to relevant stakeholders.

The position will also support cross-functional incident and investigation management and will provide advice, coordination and surge capacity in investigations in fragile environment.

The Advisor shall utilize the Compliance Tool, EthicsPoint (Integrate Incident Management system), Riskonnect (Risk Management system) and other systems and tools, but more critically shall develop new tools, policies and procedures, in order to assist in the management of WVA adherence to internal and external regulations as well as donor requirements.

The position holder will lead capacity-building initiatives for WVA in the area of risk, compliance, incident, investigation and partnership management.

The Advisor will work closely with the National Director, the WVA Senior Leadership Team (SLT) and other stakeholders on all risk, compliance and partnering issues ensuring that WVA’s risk, compliance, incident, investigation and partnership approach is well coordinated and in congruence with internal policies, external regulations and donor requirements.

KEY RESPONSIBILITIES:

Risk Management:

  • Champion the risk management process for WVA as a value-added discipline and process, while keeping it as simple as possible to ensure business continuity and operational resilience.

  • Monitor and coordinate all risk management activities of WVA, including risk identification, assessment, monitoring and mitigation (Risk Management Process).

  • Lead the development and implementation of WVA risk management strategies. Ensure risk management processes and procedures are in alignment with the WVI Enterprise Risk Management Policy, Framework and WVI’s Risk Appetite Statement.

  • Monitor and analyze risks within the WVA environment and maintain and evaluate the risk register using the risk management software Riskonnect and provide input into setting risk limits aligned with WVA strategy.

  • Build partnerships with all departments and Zonal Offices across WVA to understand the risks to their functions and zones and report on it periodically.

  • Evaluate the design and effectiveness of the risk mitigation efforts and provide feedback to WVA SLT.

  • Ensure that risks are escalated to the ND, the SLT, the Regional Risk & Compliance Advisor and other relevant stakeholders.

  • Work collaboratively with Internal Audit to ensure that risks are identified for audit planning purposes.

  • Coordinate Business Continuity Planning activities for WVA.

Incident and Investigation Management:

  • Collaborate with Management of WVA on the implementation and management of the Integrated Incident Management approach to ensure that incidents are being reported, managed and followed-up on.

  • Coordinate the overall Incident Management process in response to crisis situations within WVA.

  • Coordinate investigations within WVA in response to incidents, allegations and complaints.

  • Provide support to senior managers overseeing investigations including guidance on best practice.

  • Liaise with WV global partnership and regional stakeholders on specific cases ensuring they are kept informed of case progression as necessary.

  • Ensure that incidents are analyzed and relevant ‘lessons learned’, and after-action reviews, applied.

  • Deliver incident and investigation management training and surge capacity where necessary.

Compliance Management:

  • Serve as WVA Compliance Champion and ensure the implementation of the Compliance Tool in coordination with the National Director and other relevant stakeholder for adherence to corporate responsibilities.

  • Ensure WVA’s standard operating procedures (SOPs) and local policies are well defined in compliance with global internal policies and procedures, applicable to external context and compatible with donor requirements.

  • Coordinate the implementation of policies, procedures and standards to ensure that staff within WVA well understand these.

  • Ensure that relevant compliance violations are documented, reported to internal and external stakeholders and investigated according to respective policies and procedures.

  • Serve as al knowledge leader for addressing compliance risks while educating and informing SLT, and the Regional and Global technical departments and leaders about compliance trends and risk mitigation within the Afghan context.

Strategic Design and Leadership on Partnerships:

  • Utilize a compliance focused lens to design and strengthen the partnership process flow including through the creation of the partner dashboard, process flow protocol, Block Party Screening Protocol, BIS Process Guidelines, Partner

  • Selection Process, Rapid Partner Selection Process, Organizational Capacity Assessment, Organizational Capacity Development Plan, and the associated partnership capacity building initiatives including support for improved and compliant incident reporting and management and anti-fraud and corruption training.

  • Lead the team to understand field level partnership compliance deficiencies and design appropriate mechanisms and controls to address these issues with a specific focus on partnering for success and improved capacity building planning.

  • Ensure that partners meet all sub-grant stipulations and policies including Block Party Screening regulations, BIS Licensing requirements, Gate to Grant compliance stipulations, the design and development of duty of care policies, design and development of specific anti-corruption policy, and PSEA requirements and other incident reporting mandates.

  • Review and standardize the procedure for Sub-Grant Agreement and MoU approval and signatory requirements as outlined in World Vision’s MEER Approval Limits Matrix and ensure rigorous review of all requirements including BPS and Compliance approval before agreements are signed.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Previous experience in the professional risk management area (UN/INGO, Corporate, Military, Law Enforcement, or Emergency Services).

  • Understanding of setting threat or risk levels for specific contexts, considering the strategic and tactical situation as applied to humanitarian operations.

  • Sound knowledge and proven experience of risk management in the humanitarian sector.

  • Understanding of program delivery in humanitarian relief operations.

  • Internationally recognized qualifications/certification in Risk Management or Business Continuity.

  • Relevant Master’s degree in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management. (General Management studies also considered).

  • Professional training and experience in regards to incident, investigation and crisis management.

  • English (fluent written and verbal abilities).

Preferred Skills, Knowledge and Experience:

  • Advanced management qualification in Enterprise Risk Management (ERM), Investigations, Business Continuity or Crisis Management.

  • 5+ years of proven cumulated experience in the professional arena for operational risk management role (UN/INGO, Corporate, Military, Law Enforcement, or Emergency Services).

  • 5+ years in a relevant permanent risk management role in UN/NGO, Private or Government Sectors. International risk management experience in a Regional and/or Global role in large multinational organization.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally.

  • This position requires also to travel to high risk security environments at short notice.

  • Management of high stress security events.

  • Flexibility in work hours is expected.

  • To be able to travel to provinces covered by WV Afghanistan.

Supporter Care Specialist

Supporter Care Specialist

Salary £21,326

Contract: Permanent 36.5 hours per week

Based: Milton Keynes and remote working

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

We are looking for a proactive and enthusiastic individual to join our exceptional Supporter Care team. You will be required to communicate with our wonderful supporters on a daily basis on the phone and through emails. Confidence on the phone is essential and excellent organisational skills are required. The role is varied and provides an in depth understanding of World Vision and the work we do with vulnerable children across the globe.

Our team - The team are welcoming and supportive and always willing to help. The role will require a mix of working from home and the office.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please click here to view the full job description

Please upload your CV of full employment history . This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Unfortunately, we are not able to sponsor this role or assist with any visas, so only applicants with the right to work in the UK will be considered.

Closing Date for applications: 19th August 2021

Interview Dates: w/c 23rd August 2021

Universal acceptance for everyone, everywhere is at the heart of our Christian organisation. We promote diversity of thought, culture and background, which connects the entire World Vision family. As such, World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice (click here).

No agencies please.