World Vision International

Job Opportunities in India

 

Response Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. Our 34,000+ staff members working in nearly 100 countries are united in helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE DIRECTOR PURPOSE:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Response Operations Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. Our 34,000+ staff members working in nearly 100 countries are united in helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE OPERATIONS DIRECTOR PURPOSE:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis, targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by DME.

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Govt ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review M&E and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Response Programmes Strategy & Development Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. Our 34,000+ staff members working in nearly 100 countries are united in helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE PROGRAMMES DIRECTOR PURPOSE:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs:

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding:

The Response Programmes Director will ensure that the Programme team undertake the following activities:

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

Oversee development and submission of project proposals to donors to resource operations plan:

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Plan the initial rapid assessment process and manage the data collection (including primary, secondary data, observational data and community feedback)

  • Manage or support ongoing community based assessments as agreed with sector and sub-function leads.

  • Incorporate baseline indicators into assessments.

  • Analyse assessment data and provide recommendations for strategy and programme design.

  • Map interagency assessment processes and participate in joint assessments as agreed with response management.

Design programme based on response strategy, context and humanitarian needs:

  • Review NO Strategy, context analysis and assessment findings for design recommendations.

  • Facilitate the input of all Emergency Management System (EMS) functions into the programme design process.

  • Ensure the overall programme design incorporates international humanitarian standards and WV guidance and standards and indicators (i.e. Sphere, DADDs, CWBOs, PAF, etc).

Oversee implementation of the programme monitoring system:

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Develop and implement the programme monitoring system which integrates programme and project requirements.

  • Prepare Indicator Tracking Table (ITT) monitoring reports and share with Operations on a monthly basis.

  • Collaborate with Information Management and Humanitarian Accountability (HA) to provide summaries of community based data and share with Operations and management to support programme adaptation and improvement.

Ensure implementation of baselines, evaluations, reviews and learning events for continuous improvement:

The Response Programmes Director will ensure that the DME and HA teams undertake the following activities:

  • Conduct real time evaluation (RTE) during the first phase of the response.

  • Plan and implement real time learning event (RTLE) with Region and H-LEARN and monitor implementation of resulting plan of action.

  • Plan and manage project/programme baselines, evaluations and reviews to meet donor and organizational requirements.

  • Communicate baseline, evaluation and review findings with response staff and communities.

  • Develop Plans of Action that address evaluation, review recommendations and monitor implementation.

Ensure establishment of response information management system to meet response needs:

The Response Programmes Director will ensure that the Information Management team undertake the following activities:

  • Assess programmatic information needs of internal and external stakeholders.

  • Design and maintain information management system with Information and Communication Technology.

  • Contextualise protocols for internal information sharing with relevant functions. Agree on common information sharing protocols with external stakeholders and RD.

  • Ensure compilation and analysis of relevant information to inform response design, programme management, operational improvement and promote learning.

  • Share programme information with internal and external stakeholders on a regular basis to meet their information requirements.

Oversee development and implementation of community consultation and information provision mechanisms:

The Response Programmes Director will ensure that the HA team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

The Response Programmes Director will ensure that the HA team undertake the following activities:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Work Environment/Travel:

  • Work hours are often more than 8 hours per day during difficult periods of the response.Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Global Security Advisor, Training

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Office of Corporate Security (OCS) GSTT is continuously building and improving systems to train towards and maintaining an effective end-to-end security culture throughout the Partnership. GSTT maintains a portfolio of products, services and tools which includes On-Ground Training (not limited to HEAT, RAST, SAINT, SRMT, ToT, Crisis Management, Incident Management, Family Support Training), Virtual Training, Security Management Toolkits, Advising Services, Security Manuals, On-line Training, and OCS's presence on WV Central and social media.

These programs are continuously being tailored and delivered to international and local staff members at the individual office and program level with an emphasis on offices and programs operating in Medium and High Risk environments around the world.

The Global Security Advisor will provide adult educational assessment, testing, and instruction; completion of related documentation and reports; maintaining on-going student contact; maintaining student retention activities; and participation in staff and professional development activities. This will include technical competence in the field of humanitarian field security (including training), collation and subsequent analysis of information relating to upgrading and expanding the OCS training module portfolio. This position will work closely with the Director and Deputy Director of Training in the ongoing development and maintenance of training modules, venue selection, staff participation and future development. The Global Security Advisor is expected to provide educational instruction in assigned subject/topic areas to include crisis and incident management, risk and threat assessments, hostage incident management, travel and fleet safety, civ-mil relations, personal security, disaster management, radio communication, first aid, gender security, basic survival, navigation skills, and other topics as assigned.

As a member of the Integrated Security Team, the Global Security Advisor is the cornerstone of training oversight, liaising between OCS and field/support office entities to ensure security training culture is being maintained at a standardized safe and professional level throughout the WV Partnership. The Global Security Advisor functions as an OCS desk officer for an assigned region(s), leading development and delivery of all necessary security training. This position provides security training and subject matter expertise for all GSTT trainings, projects, and products, as required (HEAT, , RAST, SRMT, SAINT, Fleet, Security Manuals, etc) to ensure training products are utilized and implemented in the field. Assist in effectively identifying and mitigating critical security threats and risks faced by the organization. This position assists in standardization and facilitation of all security related workshops and training events to enhance the safety & security of World Vision staff, assets & programmes and to minimise operational risks to World Vision.

KEY RESPONSIBILITIES:

Training Delivery:

Facilitation and instruction of security training courses. Provide educational instruction in assigned subject/topic areas for HEAT, SAINT, SRMT, Crisis Management, Incident Management, RAST, Family Support, Gender Security, Fleet Safety, ToT, Personal Security, Support Office Security, or other courses as developed and assigned.

Regional Integrated Security Team Management:

  • Oversee the delivery of security training to WV staff in all contexts.

  • Consult with Regional Security Directors (RSD), Security Response Global Security Advisors, and Regional and National leadership to coordinate the provision of culturally and contextually appropriate security training advice and capacity development, including but not limited to the review and approval of SRA's, schedules, training content and support documents; data collection, etc.

  • Act as a member of crisis management team(s), when required, within desk officer’s region.

  • Support the integration of ongoing local security training initiatives with relevant WV leadership and management training programs.

  • Backfill and support all OCS divisions and regional operational requirements regularly as required by team. Such as, deployments and standing in for Regional Security Director, Country Security Managers or provide emergency response support.

  • Determine the scope and need for security training to be provided at the National/Program Office level within Medium and High-Risk contexts.

Training Strategy Development:

  • Collaborates in the development of an effective global security training strategy that reflects WV’s strategic direction, operational threat environment and international best practices.

  • Analyze incidents and trends specific to WV context for the purpose of updating OCS training programs.

  • Maintain awareness of all IO/NGO security training programs being delivered within the Regions and Globally.

  • Based upon this identification process, develop and coordinate tailored security training programs to be implemented throughout Regional/National Program Office locations.

Knowledge Management and Quality Assurance:

  • Lead the process of continuous learning on international best practice in security training and adult learning and identify tools and processes that can be implemented into WV training globally.

  • Review all operational procedures in WV operations that promote alignment with WV's security risk management framework and incorporate them into training material i.e. Policy, Security Plans, CRRs, SRAs. CMT/IMT.

Team Dynamics and Administrative Duties:

  • Provide leadership and management support within GSTT and OCS regularly as requested by Director and/or Deputy Director.

  • Maintenance and development of office and travel supplies, gear/kit, administrative documentation, reports, data, and policies.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 5 years of relevant operational experience in the field of professional security (NGO, Military, Police or Private).

  • 10 years of Adult Education curriculum development or relevant work experience in education.

  • 2-3 years of Adult Education curriculum development or relevant work experience in education.

  • Sound knowledge of the security (training, education, risk management & program implementation). Understanding of the Security Risk Assessment process, security planning and crises management in the humanitarian context.

  • Relevant undergraduate degree.

  • Professional instructor license or certification.

  • English language required.

Preferred Skills, Knowledge and Experience:

  • Excellent oral and written (English) communication skills.

  • Language skills in Spanish, French or Arabic preferred.

  • Adult Learning Skills and Presentational Training including organizational and problem solving skills.

  • Ability to work independently on globally oriented goal related projects with a minimum of supervision.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Senior Advisor, External Engagement & Programming-Livelihoods

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country), where WVI is registered to operate. Preferred locations: Europe or Africa.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The position is to join an established team of development professionals of the Livelihoods sector. The position oversees World Vision’s livelihoods savings groups and environmental stewardship programming to ensure that it reflects the organizational distinctive of Christ-cantered, community empowering and child focused in its standards and practices and the highest technical standards are met in its programming. It also builds WV’s reputation in these areas, creates partnerships and innovative approaches, strengthens, and mobilizes WV’s sector communities of practice to execute excellence in programming that demonstrates evidence of impact. In collaboration with the Advocacy and External

Engagement (AEE) Working Group and Support Offices (SOs), this position will ensure subject matter experts in key forums represent WV and participates in selected networks, associations, and boards as appropriate. It will also actively position WV as a NGO of choice with the 2030 Sustainable Development Agenda platform, potential and key partners, businesses, donors and other stakeholders and work with and support World Vision’s global ministries and Global Capitals (Brussels, New York and Geneva).

KEY RESPONSIBILITIES:

Set Strategic Priorities (30%):

  • Working closely with the Global Sector Lead; Quality and Innovation Senior Advisor and Evidence & Learning Advisor:

  • Maintain an oversight of (and coordinate with Advocacy & External Engagement (A&EE), Support Offices (SOs) & Global Capitals where needed) WV’s sectoral external engagement activities.

  • Strengthen and expand strategic partnerships (with particular focus on the SDGs) at global level including multi-stakeholder partnerships, UN partnerships, multinational corporates and faith actors.

  • Benchmark capabilities and deliverables, process and systems in livelihoods programme against market leaders, and build towards best of class.

  • Provide management support and advice for global policy agenda / any campaign as per the Partnership strategy.

  • Provide strategic leadership for the partnership’s adoption of WV’s Environmental Stewardship Management Policy, including development of implementation guidance and a clear plan of action, targets and expectations to address environmental stewardship in programmes, operations and external engagement.

  • Provide strategic leadership on Savings for Transformation (S4T) groups. This include support for the roll out and the scale up of finance for transformation savings groups’ linkages in collaboration with VisionFund (VF) and engagement with Disaster Management (DMT) on matters of economic and financial inclusion and leveraging of cash and voucher programming. In addition, the role entails working closely with the Child Protection (CP)/other sectors and the Campaigns team to pilot CP Embedded Education Modules and develop other complementary modules.

External Engagement (30%):

Leveraging expertise across the livelihoods global sector team and working closely with the Global Sector Lead to:

  • Build World Vision’s influence, advocacy, partnerships and reputation externally with selected networks, associations, and boards as appropriate, to ensure WV is at the forefront of the global sector debate.

  • Collaborate with Faith and Development actors externally as we seek to integrate faith into all our programming to address spirituals of causes of child well-being.

  • Represent and facilitate World Vision’s representation and participation in high level international meetings, forums and conferences as required to actively position WV as a NGO of choice with global 2030 Agenda platforms, and with potential and key partners, businesses, donors and stakeholders, businesses.

  • Provide leadership for WV's global sector external engagement in coordination with the Advocacy & External Engagement, Cross Sectors, Support Offices (SOs) and It Takes the World to End Violence Campaigns teams.

  • Enhance WV’s external reputation as a leading contributor in sector programming and practice strengthening through networking, partnering, advocacy, world-class publication, and other approaches.

  • Ensure that external engagement tools and processes (as developed by A&EE) are integrated into sector practice.

  • Support Partnership Strategy strategic imperative on partnering and collaboration.

Build Capacities (15%):

  • With WVI’s Advocacy/External Engagement Unit, build capacity of livelihoods experts to represent the sector externally and ensure external representations by subject matter experts reflect WV’s integrated understanding of development and child well-being.

  • In collaboration with the Knowledge Management and Capabilities Advisor, build capability of WV’s S4T Community of Practice (and support the E-Learning Academy where needed) and promote a culture of innovation and continuous improvement.

  • Builds partnership capabilities to roll out the Environmental Stewardship Management Policy in collaboration with the Global Field Operations (GFO).

Provide Global Stewardship (10%):

  • Support the global resource development strategy-providing sector expertize and actively positioning WV as a NGO of choice with key donors and stakeholders.

  • Bring to bear evidence of World Vision’s contribution to CWB in specific sectors in external relations for advocacy, donor relations and building WV’s reputation.

  • Identify and support the development and external profiling of key reports and publications developed by offices across the Partnership.

Ensure Accountability (5%):

  • In collaboration with the Evidence and Learning Advisor and Technical Support Organization (TSO), ensure appropriate use of evidence of results from WV’s work with relevant external stakeholders.

  • Maintain a global view of S4T and Environment programing portfolio across the partnership and determine the technical capacity needs of the partnership to identify opportunities for further impact.

Promote WV Way (10%):

  • Serve as relationship manager and cultivate specific partnerships with all multi-lateral agencies and works closely with WV AJC/EE (especially global capitals) team to realize WV’s sector strategy.

  • Provide management support and advice for global policy agenda / any advocacy campaign as per the Partnership strategy.

  • Oversees and coordinates closely with Support Offices’ sector team engagement and partners.

  • In collaboration with the Quality and Innovation Advisor, ensures that S4T project models and Environmental Stewardship Management Policy are integrated and have a ministry focus that is Christian, community-based and child-focused.

  • Ensure that WV’s distinctive are clearly integrated in sector approaches and programming.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 10 years’ work experience with an International Development Organisation, Corporation or Government in the field of external relations, communications and policy influencing or livelihoods programming, including evidence based best practices, financial inclusion and or environmental management.

  • Experience of working in partnership with International Development Organisations through networks, coalitions and partnerships on policy themes related to sector (ultra-poor graduation, savings groups, environment, local value chain development, climate change, food systems, child sensitive social protection etc).

  • Excellent facilitation, communications (both written and verbal), negotiation, and collaboration skills are required for this position.

  • Master’s degree in the sector related expertise area or International/Economic Development.

  • In-depth knowledge / expertise in sector programming including evidence based best practices.

  • Effective in written and verbal communication in English (a plus if knowledgeable in French or Spanish).

Preferred:

  • Knowledge of livelihoods / economic development issues in developing countries

  • A proficient and confident public speaker.

  • Strong experience and proven skills in working effectively across the global organization to advance priorities and achieve change in situations without direct authority, in which influence, relationships, and technical quality is required to succeed.

  • Strong experience in developing strategy and policy in WV or in another International NGO.

  • Strong experience and proven skills in external engagement and livelihoods programming that contributes to change in policy and practice and builds WV’s reputation as a leader in the industry.

  • Strong experience in working with grant funded programmes by bilateral and multilateral donors.

  • Experience of humanitarian and fragile contexts.

  • Experience in working with faith actors and on faith related issues.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Senior Advisor, WASH Monitoring & Evaluation and Research

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Senior Advisor WASH DME & Research will provide global leadership for World Vision’s monitoring, evaluation, and research in the WASH sector across the Partnership, in order to improve effectiveness, impact and quality of programming and advocacy.

There will be 6 Senior Advisors, one for each of the six sectors prioritized by World Vision: Child Protection, Education, Health, Livelihoods, Nutrition, and Water/Sanitation/Hygiene (WASH).

The Senior Advisor WASH is responsible for setting world-class global WASH sector M&E standards, strengthening capability in sector M&E, and leading the development of sector M&E guidance and tools in collaboration with other sectors and the global DME team. The position also provides global coordination and oversight for all research in WASH across the WV Partnership, in collaboration with the global Evidence Building Team.

The Senior Advisor will report to the Technical Director, Quality & Innovation, WASH, with a strong matrix relationship to the global DME team. The Senior Advisor will function as an active member of both the global DME team and the global sector team.

KEY RESPONSIBILITIES:

Technical Leadership for Sector Monitoring and Evaluation:

Lead or contribute to development of sector:

  • theories of change

  • logframes, including indicators

  • M&E framework

  • M&E tools

  • global metrics to monitor strategic priorities and quality of interventions

Lead continuous improvement of WASH sector M&E based on ongoing review of internal and external industry standard indicators and measurement tools

Provide technical support to project model development/refinement focusing on development of standards for: M&E logframe, standard measurement indicators, beneficiary definition, M&E plan, minimum quality standards and their measurement tools and processes including implementation fidelity and key processes during use of PMs.

Review and advise the Implementation Quality Assurance (IQA) tools for project models.

Support scale-up the use of high-quality formative research tools (e.g., BA, TIPS).

Develop/design implementation research proposals/protocols based on WV’s global standards.

Support development of tools and methodology for deep dive review of project model or sector approach in one country to ascertain quality /impact).

Provide sector-specific leadership and technical input into DME guidance and materials:

Provide WASH sector expertise for the development of WV global DME standards, practices, and tools.

Provide technical input to DME team for sector specific TP design, baseline, monitoring and evaluation capacity building for RO and NO staff.

Develop user-friendly guidance for sector-specific DM&E measurement tools. Guidance may include specifics about:

  • How and when to measure with the sector-specific tool

  • Sampling and sample size calculations

  • Demonstrating statistically-significant change

  • QA/QI and data integrity

  • Ethical guidance

  • Accurate counting of beneficiary numbers

Review and revise sector-specific root cause analysis toolkits for developing and fragile contexts.

Provide technical input into LEAP 3 guidance and provide feedback into revisions from the global sector teams.

Sectoral M&E Capability Strengthening:

  • Work with DME team, Sector teams and TSO to develop sector-specific DME competencies and training/development materials.

  • Facilitate capacity building of the TSO staff, SO staff, and other key stakeholders in M&E and research and in utilization of data for project planning and management.

Global Reporting:

Collaborate with the Evidence Building team to support organization-wide strategic data analysis to enhance evidence-based decision making.

Ensure alignment and support quality data for strategic reporting mechanisms, such as the Global CWB Report, Global Impact Framework, OP 2030 Strategy Dashboard and Strategic Initiatives, Sector Dashboards, Global (It Takes a World) Campaign. This includes:

  • Contributing to design of reporting process, including user-friendly guidance to NOs.

  • Aligning system indicators with data being collected by NOs and existing systems where possible.

  • Advising and overseeing methods of ensuring accurate recording/reporting.

  • Data analysis and quality assurance checks.

  • Collaborate with TSO and Global sectors teams on the analysis and writing of global reports, including the global CWB reports.

Provide WASH M&E technical expertise and approval of all sector indicators in Horizon:

  • Collaborate with the Evidence Building team to add new sector indicators, and review and approve NO indicators for the sector.

  • Provide technical input for defining, reporting, storage and analysis of sector monitoring and evaluation indicators in Horizon.

  • Create easy-to-use resources for TSO and NOs of the indicators for each project model.

  • Align WV’s sector indicators to industry best practice and the global SDGs.

Research and Evidence Building:

  • Provide leadership for the development and implementation of a global WASH sector research plan, including an evidence building plan for core and emerging project models, liaising closely with the Evidence Building team in alignment with the Global Evidence Agenda and following WV Partnership research standards and protocols.

  • Provide technical leadership and coordination for WASH sector research implemented by WV or in collaboration with external academic and other partners.

  • Work with the sector team to ensure utilization of research findings and recommendations.

  • In collaboration with the Evidence Building team, lead the documentation, publication, and internal/external dissemination of sector research, including publishing in peer reviewed journals.

Networking and External Representation in M&E and Research at the Global Level:

  • Build networks with academic and other research institutions, UN and NGO forums to learn about developments in sector DME and research approaches, seek partnerships to benefit WV and share evidence and learning from WV programming.

  • Participate in external forums to represent and present World Vision sector M&E and Research Evidence approaches.

  • Prepare presentations for WV leaders to share at key events.

  • Publish M&E papers in appropriate journals to disseminate WV’s work.

Other:

  • Provide M&E and research technical input for grant acquisition as needed.

  • Provide M&E and research technical support to TSO service requests from NOs.

  • Collaborate with SO staff to utilize programming indicators and articulate evidence of impact for marketing use.

  • Explore and support mobile solutions to data collection.

  • Other tasks as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Masters Degree or PhD in measurement, research and evaluation.

  • Ten years practical experience in conducting and leading WASH sector programme-related M&E and Research.

  • Demonstrated quantitative and qualitative evaluation and research skills.

  • Experience in developing monitoring and evaluation systems (including indicators, instruments, and methodologies), for sector programmes.

  • Experience in building technical M&E capacity.

  • Experience working in development or humanitarian industry.

  • Ability to communicate cross-culturally.

  • Advanced skills in use of quantitative data analysis software – SPSS, STATA, SAS etc.

  • Excellent written and verbal communication in English; language skills in Spanish and/or French preferred.

  • Demonstrated Christian commitment and maturity, and commitment to World Vision's vision, mission and core values.

Preferred Skills, Knowledge and Experience:

  • Minimum 5 years practical experience in sector programme design, implementation, monitoring and evaluation capacity building.

  • Excellent understanding and skills in WASH sector measurement sampling and sample size estimation, and determining significance of results.

  • Understanding of WV sector programing, development approach and global partnership strategy.

  • Experience using and building capacity to use information technology for data collection/processing.

  • Experience publishing in peer review journals.

  • Experience leading evaluation and research teams.

  • Experience collaborating with external partners on DME and research activities.

  • Experience making intellectual / academic presentations in international forums.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Global Compliance Advisor

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Under the Director of Global Compliance, partner with stakeholders to complete the goals and objectives of the Compliance department. This will include activities related to WVI global policy management such as ensuring policies are appropriate formatted, updated, and reviewed regularly. This role will also support the Global Director of Compliance in implementing and supporting a Field Office Compliance function and monitoring process for field offices. The position will be a focal point for Regional Compliance leads to provide guidance, update tools, manage the annual collection of compliance data, analysis, and provide training as needed. The Advisor will also be responsible for completing various departmental support tasks.

KEY RESPONSIBILITIES:

Policy Management:

  • Design, implement and maintain the online policy repository. Including providing oversight and management of the database.

  • Advise and ensure that staff are aware of the Policy on Policies.

  • Oversee and advise updates to the employee facing website in consultation with necessary SME’s (Legal, P&C, Comms., etc) to ensure policy program meets stakeholder needs.

  • Act as a champion for the review process of Partnership Policies, Partnership Management Policies and WVI Management Policies, engaging stakeholders and participants in the review process.

  • Responsible for developing and owning quarterly policy metrics for senior leadership.

Field Office Compliance Monitoring Framework:

  • Field Office Monitoring Framework management and other core document development: Responsible for owning, updating and editing the Field Office Compliance Monitoring Framework to improve and tailor the organizations’ approach to

  • compliance as it grows with maturity. Position must be able to apply industry standard compliance practices and concepts in the development of department documentation, learning materials, presentations, reports and other key department communications to further the depth of the organizations compliance program.

  • Communications: Responsible for developing and owning partnership-wide communications related to Compliance. Development and delivery of presentations on compliance. Research and development of text for training materials in coordination with the Director.

  • Build and develop relationships with Regional Compliance Champions to help gather and provide feedback on the issues facing successful implementation of their Compliance programs. Help escalate key issues to the Director or other stakeholders as necessary. Provide day to day guidance on resources available, professional development guidance, training solutions, and generally troubleshooting various challenges facing compliance practitioners.

Additional:

  • Sr. Management Reporting - Responsible for developing and delivering new senior management reports and analysis derived from existing and new Compliance programs and projects.

  • Other tasks as required by the Compliance team, such as vendor/invoice payments, basic WVCentral website, and other tasks as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 3-5 years’ experience working in Compliance or related field.

  • Strong writing and communication skills.

  • Strong analytical skills.

  • Proven ability to cultivate and maintain strong interpersonal and working relationships in a dispersed international context.

  • Bachelor’s degree.

  • Membership in a professional compliance association, or willingness to obtain within 1 year.

  • Professional or academic education in Compliance or related field.

Preferred:

  • Experience working with policies in a large international organization.

  • Education or experience related to Ethics and Compliance.

  • Background or experience with communications and/or technical writing.

  • Experience and demonstrated success working with and engaging Sr. Management.

Work Environment/Travel:

  • The position may require the ability and willingness to travel up to 10% of the time.

Chief Data Officer

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

World Vision (WV) is digitally accelerating Going Further as part of Our Promise strategy representing our firm promise to make a difference in the lives of the world’s most vulnerable children. A critical part of our digital transformation framework is rebalancing from “Mind-to-Machine” to be an organization that is data-driven in every decision and action we take. As part of this effort, WV is recruiting a Chief Data Officer (CDO) to lead its digital transformation efforts around data.

The Global Chief Data Officer (CDO) will be responsible for developing a shared vision and strategic leadership for data-driven business transformation and creating value for WV’s ministry and the children, their families and communities and the supporters we serve. The CDO will champion developing WV’s organizational capability to govern the production and management of data and to make it readily available to generate unprecedented insights that lead to greater efficiencies, reduced costs, growing revenues, better customer experiences, and increased impact.

The CDO will be responsible for collaboratively envisioning, creating and executing an organisation-wide data strategy the scope of which include the end-to-end data journey—how we collect, organize, store, manage, protect, analyze, communicate, and consume the data. This role holds the responsibility for stewarding Partnership-wide data-centricity, effectiveness, and efficiency (with accountability for this held by data owners across the organization) – and for holding data owners across the organisation accountable for ensuring they put in place the agreed measures and improvements that will lead WV to become a truly best-in-class data driven organization.

The scope of the role would include:

  • Formulate a data governance framework and lead the data governance council across the organisation bringing diverse business leaders and stakeholders to improve the value we derive from data while championing and driving towards a culture and practice of data driven decisions at all levels with excellence.

  • Develop and implement an organization-wide data strategy co-created with business owners with input from stakeholders across the partnership. This strategy will be focused initially on impact, programmatic performance & operations data with a clear roadmap for scoping all areas of the business and ministry in the definite future.

  • Lead a focused portfolio of data projects and initiatives to realise the data strategy developed and executed in collaboration with business owners and entities globally.

  • Outline and develop the data competencies and culture within the organisation with regards to data through organization-wide change management processes at global and at each entity level.

  • Develop and implement partnership wide data policies and standards including but not limited to privacy, protection, stewardship, production, consumption and retention in collaboration with data owners, relevant business groups, legal, cybersecurity and line management.

  • Foster an enabling environment for high-quality business intelligence and analytics capability across the organization. This will include oversight to business intelligence solutions and support data operations leveraging the internal and external eco-systems and both proprietary and external data and working across business functions and entities to build capability across the orgnisation.

The CDO will be part of WV’s digital and technology senior leadership team and will also play a lead role related to data in governance and management bodies across the organization. The CDO will also be a key leader representing WV in external agencies and networks forging partnerships and building alliances influencing the industry in moving towards a data-driven decision-making culture and practice in humanitarian sector.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Master’s degree in Information Science, Business, or other related field. Or equivalent work experience.

  • Typically requires 15 – 20 years of relevant business work experience.

  • Requires excellent knowledge of Information Science, Data, and Data Systems and processes, gained through formal education or equivalent work experience.

  • Highly effective and convincing in written and verbal communication in English.

  • Knowledge of the non-profit sector and/or working with international NGOs.

  • Business management knowledge gained through consulting or multi-disciplinary engagement.

  • Experience leading enterprise-level change management processes.

  • Ability to think and work both strategically and operationally.

  • Ability to build, motivate and lead virtual and cross-functional teams in complex environments.

  • Cross-cultural and international work experience.

  • Comfortable working cross-functionally with multiple business units and multiple strands of data.

Work Environment/Travel:

  • Willingness and ability to travel domestically and internationally, as necessary, typically ~25%.

Senior Director, People and Organizational Capability

*Preferred position location: United Kingdom. Other locations location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Reporting to the Global Chief People Officer, this role, together with the current People & Organizational Capability team is accountable for:

  • Developing and implement an integrated strategy for People & Organisation Capability for the organisation to deliver on Our Promise.

  • Knowledge of the development and evolution of the organization’s Culture.

  • Driving a robust organisational wide leadership framework.

  • Developing strategy for building capability across the Partnership at all levels.

  • Developing WV’s Learning ecosystem strategy focusing on organisational core requirements including compliance training and core competencies.

  • Developing clear strategically aligned succession plans with deep and diverse talent to drive career progression of top talent.

  • Evolving Performance Management to drive the mind-sets and behaviour of the staff as aligned in Our Promise and measuring staff engagement via Our Voice.

KEY RESPONSIBILITIES:

Organizational Culture:

  • Knowledge of the development and evolution of the organization's Culture - the series of employee beliefs, attitudes and modes of behaviour that collectively define the company's character and which determine its ability to achieve optimal operational efficiencies and sustainable growth.

  • Drive organizational analysis to review quantitative or conceptual problems and situations, and draw valid conclusions from data presented for the purpose of business needs. This includes the ability to identify significant trends, relationships, and themes relevant to the organization.

  • Knowledge of the principles and practices of organizational design and the ability to create, implement, and evaluate organization redesign interventions and efforts.

  • The ability to successfully prepare long-range plans for diverse, multi-functional areas, contribute to partnership-wide, entity and operational strategies in a measurable and valuable way.

Leadership & Executive Development:

  • Review existing global leadership development practices – qualitative assessment, ROI etc in order to align organizational approaches into a common global framework.

  • Gain and maintain WV executive endorsement (conceptual, time, resources - including financial) to the WV way of Leadership Development. This will involve introduction of targeted new initiatives, aligning current and curtailment of some current activities. Core elements may be defined and delivered globally with regional and local activities aligned to the core framework and strategy. Key focus areas for global delivery are likely to be orientation to Leadership within World Vision, development for identified Talent and developing good people and organisational management practice at leadership and key management levels.

  • Consult, influence and deliver innovative solutions where resource restrictions occur across all office types.

  • Monitor and report at Executive level on progress of implementation and enhancement of WV leadership culture.

  • Engage and partner with external organisations in order to collaborate across the industry and share appropriate resources as needed.

Learning & Development (L&D):

  • Develop organisational wide learning strategy to meet organisational objectives.

  • Develop a learner centric approach to World Visions learning ecosystem.

  • Engage appropriately with the organization’s L&D leaders and practitioners.

  • Ensure best practices are executed with sound adult learning principles, instructional design and fit for purpose execution using transformative learning methods.

  • Lead strategies and initiatives to increase learning and developments standards, quality and impact across the partnership.

  • Assist in the building or consolidation of a network and resources for L&D professionals.

  • Appropriately engage with external parties in the industry to leverage L&D building opportunities.

  • Influence senior leadership’s understanding and commitment to effective and integrated L&D activities.

  • Integrate Learning and Development strategies with Performance Management, Talent Management and Leadership Development.

Global Talent Strategy and Partnership Alignment:

  • Develop the philosophy, strategy and standards for how talent management helps the Partnership respond to talent-related opportunities and demands.

  • Establish and promote a global talent management strategy alongside a regular rhythm of intentional talent reviews to be owned and championed by key executives across the Partnership.

  • Author and own the long-term Executive talent management strategy.

  • Gain commitment to a framework of actions and initiatives which will arise from Talent Management processes, e.g. partnering on development and coaching recommendations, organizational support and review, career transition etc.

  • Ensure that the Talent Management processes include dealing with low performers who have reached or passed potential with a lower aligned to leadership competency profiles.

  • Work directly with WV Executive Leadership Team to undertake group wide Talent Review processes, moving to supporting as these processes are better embedded.

  • Establish a clear set of career paths available within the Partnership and process by which these are tied into results of talent reviews and development conversations.

Succession Planning:

  • Instigate best practice and WV specific requirements in succession planning which encompasses most critical roles of the organization.

  • Integration with Talent Management initiatives.

  • Integration with global diversity and inclusion initiatives and targets.

  • Integration with top talent for longer term development planning.

  • Implementation will require actual and virtual cross regional leadership, high level project management and consultation with the CPO.

  • Forecasting future leadership needs and coordinating that with the global workforce planning team.

Performance Management & Employee Engagement:

  • Develop an integrated Performance Management strategy that integrates with organisational strategy, learning and development, talent management and leadership development.

  • Champion Performance Management strategy that drives and encourages the mindsets and behaviour of the staff as aligned in Our Promise.

  • Build global procedures and rhythm for annual performance and development touchpoints to ensure employees have robust performance goals and outcomes, individual development plans and career conversations with management.

  • Plan and design automation strategy for Performance Management activities and tracking.

  • Oversee processes and reporting needs pertaining to annual staff survey.

  • Engage with Executive Leadership to champion the use of annual staff survey to drive improvement in leadership effectiveness across the organisation.

  • Build networks and partnerships both internally and externally to establish performance management practices that are future focused to address upcoming talent needs.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 10 years’ experience leading heads of Leadership Development, Learning & Development, and Talent Management.

  • Experience within the global field with strategies to address the various viewpoints of diversity, equity & inclusion that come amongst differing cultures.

  • Extensive experience providing HR capability to senior executives, President/CEOs, and boards.

  • Track record of designing and successfully implementing leadership development, L&D, talent management and/or performance management and engagement surveys.

  • Strong leadership skills and team management capabilities. Proven people leader, coach and mentor, coupled with experience in indirect and virtual leadership.

  • University degree in HR, Business or related field. A relevant Masters degree would be considered desirable, coupled with extensive senior and executive level HR management.

  • CIPD, HRCI, or SHRM certification or similar.

  • English required. Ability to communicate in French and Spanish a plus.

Preferred:

  • Proven people leader in indirect and remote working modes.

Work Environment/Travel:

  • Willingness to travel up to 30% of the time.

  • Ability to work according to local time zones wherever WV functions.