World Vision International

Job Opportunities in Kenya

World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice.

World Vision began its operations in Kenya in 1974 and currently provides hope and assistance to children and communities in 35 of the 47 counties in Kenya. Motived by God’s love, we serve alongside the poor and oppressed focusing on those who are most vulnerable, regardless of a person’s religion, race, ethnicity or gender. We are committed to the well-being of children.

Current Opportunities

Regional Humanitarian Emergency Affairs Advisor, East Africa

PURPOSE OF POSITION:

The position of Regional Humanitarian & Emergency Affairs (HEA) Advisor will provide support to National Offices (NOs) to assist, in emergency preparedness planning, response management, humanitarian preparedness and response capacity assessments, compliance to both internal and international standards, facilitate humanitarian learning across the region, and provide leadership to the region’s humanitarian knowledge management. This position will focus on countries within the Horn of Africa

KEY RESPONSIBILITIES:

  • Ensure timely information, early warning data and situation report is gathered, analyzed and reported by National Offices on a monthly basis at a minimum.

  • As needed and required, Disaster Preparedness Plans are developed, implemented and managed by National Offices (NOs).

  • Facilitate integrated programming models within the organization at the National Office level, most importantly within the framework of Capacity Building in Disaster Risk Management.

  • Facilitate the proper functional capacity of the National and Regional Disaster Management (DM) Teams (identification, reporting, training, growth).

  • All NOs supported in capacity assessment and performance reviews (to complete annual disaster management scorecard, child wellbeing reports etc.).

  • Facilitate the evaluation and/or documentation of best practices and approaches of HEA programming in 50% of implemented projects for external consumption.

  • Be actively involved and/or ensure NO involvement in major consortiums/WGs/ groups directly involved with humanitarian response as needed and as appropriate.

  • Assist in raising awareness within WVI (NO Level) and the Government of the various standards, DM tools, services and mechanisms available for emergency response and response preparedness.

  • Actively participate in project and program development at the NO level and coordinate resource mobilization activities with appropriate internal departments, and external entities/partners.

  • Deploy as necessary to national, regional and global responses.

  • Any other duties as required.

KNOWLEDGE, SKILLS & ABILITIES:

  • Minimum of a master’s degree in a related field of study, or a Bachelor’s degree with 8 years direct experience equivalent (experience in the Horn of Africa a distinct advantage).

  • Requires at least 6 years work experience in emergency response programming and hands on operations.

  • Strong experience in project design and proposal writing.

  • Strong empirical knowledge of the humanitarian sector including humanitarian charters, laws, standards principals, and ability to mainstream leading cross-cutting themes.

  • Empirical knowledge of emergency response DM&E processes.

  • Proven track record for multi-sector program design and implementation in large and complex emergencies.

  • Requires cross-cultural experience, understanding and sensitivity.

  • Strong ability to facilitate appropriate information flow and coordination amongst a complex range of internal and external stakeholders.

  • Must have a clear understanding of major donors’ perspectives, requirements and standards and the ability to represent WV to major donors and other external stakeholders in a highly professional m manner.

  • Strong commitment to WV’s vision, mission and core values.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Participate in daily devotions and weekly Chapel services.

  • Perform other duties as required.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

  • Travel: Should be ready to travel 40% of the time, both domestic/international.

  • On call: Must maintain readiness to travel at very short notice (within 24 hours).

Technical Speciaist - Natural Resource Management (Samburu)

Reports to: Program Manager – IMARA

Grade Level: 13

Location: Marsabit and Laikipia

Purpose of the Position:

To provide technical support in Sustainable Natural Resource Management (NRM), implementation, capacity building, coordination and monitoring functions of IMARA Program within the program sites in the County (operations will be in Marsabit and Laikipia hence either of the two). This is towards inspiring a sustainable natural resource management as part of the Kenya ASAL policy and Ending drought emergencies (EDE) framework aimed to support increased resilience of vulnerable communities in the ASAL counties of Kenya.

The incumbent will be instrumental in capacity building and coordination of key program stakeholders on IMARA Program efforts aimed at enhancing rangeland management and dry land forest management strengthening tree based value chains and Non Wood Forest products, increased access to and protection of water resources, promote sustainable and renewable energy options plus Disaster Risk Management. S/he will also be responsible for tracking program uptake, especially with respect to program targets, besides documentation, reporting, and performing other M&E functions as regards reaching the target beneficiaries.

The position Holder must be able to communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

Major Responsibilities:

Effective Technical Program design, Planning and Implementation , 40%

  • Work closely with the Program Manager to provide effective, innovative and technical leadership in the IMARA Program towards reaching the program goal.

  • Responsible for the in the implementation of the all activities in the IMARA program with focus on Rangeland/dry land forest management, Water access and protection, DRM and Renewable energy options in partnership with partners within the consortium

  • Work with relevant ministries, departments, private sector, civil society and partners to achieve program objective

  • Provision of technical skills in integrated natural resource management practices across communities and partners in targeted areas

  • Train the partners, selected farmer groups and partners on the various recommended focal areas (Community Based Natural Resource management, Dry land forestry, Climate smart agriculture, Sustainable energy options, soil and water conservation, Disaster Risk management, Advocacy and policy influence etc).

  • Support implementation of water access and protection for enhanced water supply in collaboration with relevant line ministries

  • Mobilization of smallholder farmers into Farmers Marketing groups geared to strengthen tree based value chains market systems enhancing increased production

  • Develop a program capacity building plan of action for partners, CBOs and Community Owned Resource Persons as per context with specific focus on the key objectives.

  • Ensure timely and efficient expenditure at acceptable levels as per donor requirements

  • Actively participate in the collection and collation of views from stakeholders for the development of program plans and budgets

  • Providing strategic leadership and supporting collaborative partnership engagements within the IMARA NRM focus areas across county.

  • Contribute to effective and timely implementation of all levels of interventions and initiatives with communities and partners;

  • Collaborate with Program manager, IMARA MEAL Coordinator, Program Director and the Technical Specialist – Environment and Climate Change to effectively support the program to carry out all measurements – baselines, assessments, designs, monitoring and evaluations in accordance with Consortium guidelines and donor requirements.

  • Support the program technically in relation to your expertise in the event of any disaster and/or crisis response when called upon to do so;

  • Monitor and support the timely and appropriate utilization of budgeted resources for all L&R program interventions as well as ensure effective and timely response plans.

  • Together with key partners conduct on site trainings and strengthening community groups in issues on integrated NRM in respect to climate change

Partnership, networking and resource acquisition, 35%

  • Ensures collaborative roles and partnerships with key partners in the leverage county partners including GoK line Ministries at the county and national, Community Based organization, NGO, Learning Research institutions and any relevant authorities

  • Gender and Youth integration in program activities through the implementation strategies.

  • Develop working agreements / MOUs with partners as per need.

  • Coordinate stakeholder / partner forums on IMARA counties strengthening strategic NRM alliances.

  • Coordinate reflection and learning forums for community and partners for purposes of providing forums for experiential learning & reflection.

  • In liaison with Partners, lead/support development of data collection and monitoring tools as required

  • Strengthen advocacy on prioritization and increased resource allocation for NRM related activities by county government and other CSOs.

  • Build capacity on community groups on advocacy to engage service providers and participate in forums to relating to sustainable NRM and related interventions

Quality Assurance, Monitoring, Reporting & Documentation, 20%

  • Participate/Support program assessments, planning, implementation, monitoring & evaluation, documentation and dissemination of promising practices

  • Develop a monitoring and evaluation framework that ensures that the targets from leveraging sites are tracked.

  • Coordinate joint monitoring visits with key partners to track and document program progress in the targetted leverage counties.

  • Ensure the feedback from monitoring exercises feed into the working of environment technical working group within the program counties.

  • Support the development and submission of program reports and core documents as per WVK guidelines and donor standards.

  • Develop context specific electronic and live media communications on NRM activities.

  • Support development of technical papers and or policy breifs on key issues for external engagement with decision makers

Any Other 5%

Qualifications: Education/Knowledge/Technical Skills and Experience:

The following may be acquired through a combination of formal or self-education, prior experience or on the job training:

  • The holder of this position must have a minimum of a Bachelor’s degree in a relevant field from a recognized University preferably in Natural Resource Management, Environmental Science, Rangeland Management, Forestry, or Climate Change;

  • Minimum of four years’ experience in implementing sustainable natural resource management (SNRM) programs in ASAL/degraded parts of Kenya integrating livelihoods strengthening; with demonstrable competencies in designing, planning, implementation, documenting, record-keeping and reporting;

  • The holder of this position must be a results orientated person who can handle a heavy work load as well as manage and satisfy multiple and at times conflicting organizational, donor and other stakeholder demands and;

  • S/he must also have ample experience in public relations and be a strong team player

  • Must have skills and ability to provide training and mentorships;

  • S/he must be a self-starter, able to work under minimum supervision and maintain good relationships.

  • Experience working with private sector, local communities, institutions, governmental and traditional authorities in ASAL regions;

  • Excellent interpersonal, communication, networking and representation skills;

  • Proven leadership qualities, problem-solving and negotiation skills, and evidence of successful team player;

Technical Specialist - Market Systems ( Samburu)

Grade Level: 13

Location: Laikipia/ Marsabit/Isiolo/ Samburu County

Purpose of the position:

To provide county- level capacity building, implementation, monitoring and evaluation of all market systems strengthening interventions on agricultural production (crops and livestock), natural resource management and economic empowerment initiatives/activities in coordination with other program staff, consortium partners, private sector players and respective county officers from relevant ministries (e.g. Forestry and Environment, Agriculture and Livestock , Trade, Industry and Cooperative, Planning etc.) assigned to work with program as per IMARA program objectives aimed at achieving sustainable livelihood and resilient households in the targeted counties.

The position Holder must be able to communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

Major Responsibilities:

Program Implementation, 50%

  • In consultation with the Market Systems Advisor develop and implement plans for market development activities in the program

  • Identify and develop resources required by respective counties to successfully implement, monitor and evaluate sustainable natural resources-based VCs, financial inclusion and other outcomes related to commercialization within the program

  • Implement operational work plans related market systems in accordance with the budget, results framework, and administrative guidelines approved by the Program Steering Committee (PSC);

  • Participate in budget processes and periodic budget reviews for IMARA program

  • Stay abreast of new developments in market systems, livelihoods and financial inclusion, and participate actively in related technical working groups and forums;

  • With Marketing Systems Advisor, identify viable and sustainable niche markets for natural; resources-based value chains including non-traditional wood products such as gums and raisins and link them to producers groups in respective counties;

  • Facilitate the County specific Producer/marketing/Commercial Groups engage the keys market players through collective price negotiations, contracts and/or warehouse receipting;

  • Facilitate promotion, establishment and reporting of village based Savings and Credit schemes through Savings for Transformation and onward linkage with formal financial service providers;

  • Facilitate various Business Development Support Interventions in collaboration with key stakeholders

  • Initiate various contextualized value natural resource-based chain development activities

  • Initiate linkages between the producers, input suppliers, financial institutions, traders, private sector players, government and other actors along natural resource-based chains

  • Provide technical assistance in the areas of NRM, agricultural/ livestock productivity, seed systems and agricultural/livestock value chains

  • Coordinate the adoption of new marketing approaches in NRM, Agriculture/Livestock and Livelihoods development

  • Implement decisions made by the Program Steering Committee (PSC) and the County Program Steering Committee (CPSC);

  • Technical support to the program team in launching tenders and calls for proposal; contract service providers and implementing entities;

  • Identify and facilitate establishment suitable innovative marketing information system (MIS) for the priority natural resource-based chains

  • Monitor progress of work plan implementation, identifying issues (technical and coordination) and formulate solutions to address the identified issues and;

  • Coordinate regular learning events and establishment of contractual engagements between various value chain actors

  • Establish County multi-stakeholder marketing forum/platforms

Program DME (quality assurance): 20%

Ensure development and roll out of County Program, policies, guidelines and strategies

  • Facilitate the county in development of a detailed marketing systems and strategies for priority natural; resources-based value chains commodities that aligns with the county integrated development plans

  • Develop operational work plans (AOPs) in accordance with the budget, results framework, and administrative guidelines approved by the Program Steering Committee (PSC);

  • In consultation with the IMARA MEAL Coordinator develop a MEAL plan for market development activities in the program

  • Ensure effective integration of traders mapping and market monitoring interventions with other programs in the program

  • Track, in liaison with Program Manager and Accountant, program implementation expenditure levels and manage work plans and budgets;

  • Timely mobilization and effective communication with various market actors, communities and stakeholders during baselines and evaluations

  • Conduct periodic market assessment and develop relevant recommendations to be integrated in program planning

  • Support the IMARA MEAL Coordinator to develop annual learning agenda, data analysis from the field and producing customized reports for various applications/interventions and;

  • Support the County Program Steering Team in compiling reports every six months to be provided to the Secretariat that summarizes L & R program achievements, key challenges, lessons learned to date and detailing budget expenditures and investment plans from all stakeholders.

Capacity Building: Lead capacity building to ensure understanding and facilitate support to implementation, 10%

  • Facilitate training needs identification for community producer groups, county staff and other public and private partners;

  • Facilitate Business Development Support Services trainings to consortium staff, partners as well as community groups

  • Organize for program staff to participate in relevant financial and market development related trainings.

Advocacy, Engagement and Networking, 15%

  • Ensure that the key laws, policies, regulations and government service delivery standards in marketing systems and financial inclusion are shared, interpreted and explained to communities

  • Effectively represent the program in stakeholder meetings at county and sub-county levels.

  • Report on resource mobilization opportunities at county and sub-county level

  • Provide information to inform fund raising initiatives at national level

  • Work with the County Departments of Agriculture, Cooperative development, Trade, Social Services, Devolution & Planning, and Enterprise Development for technical directions and leveraging of resources to support Economic Development interventions in the Program.

  • Facilitate community members to advocate on Economic Empowerment issues to relevant stakeholders;

  • Work with Private sector, other NGOs, CBOs , FBOs, Committees and Groups with related objectives for synergy and sustainability and;

  • Support community, sub-county and county level forums that facilitate identification of hindrances to effective market systems and marketing infrastructure

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal and prior experience or on-the-job training:

  • A degree in Agricultural Economics, Agribusiness Management, and Marketing, or any other related discipline. Post graduate degree in any of the above or Business/MBA will be an added advantage;

  • At least 4 years’ experience in designing, planning, implementing, supervising and reporting on integrated sustainable resource-based Value chains marketing, Business Development and/or Livelihoods programming in ASAL context is added advantage

  • A broad grasp of socio - economic policy issues with respect to NRM, Agriculture, range management and marketing in both in rural often fragile settings

  • Technical knowledge in NRM, Agriculture/Food security, Nutrition, Livestock and other Livelihoods, Social Protection, Gender issues and Youth inclusion

  • Experience in working with partners, county governments, civil society, donors and local communities;

  • Strong conceptual and analytical skills

  • The ability to work independently, think innovatively and strategically and work effectively within a team

  • Excellent verbal and written communication skills

  • Ability to work under pressure and strict deadlines

  • Strong financial/budget management skills required

Response Programmes Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.