World Vision International

Job Opportunities in Laos

Since 2004, World Vision has been implementing multi-sector development programs called Area Development Programs (ADPs). These ADPs are district level partnerships with the Government of Laos, targeting villages in districts where children are suffering from the impacts of poverty.


In FY17 World Vision Laos has around 170 staff and operates ADPs in 17 districts spread over five provinces. These programs target 10-15 of the poorest villages per district depending on the program focus agreed with the government.


These ADPs are funded through World Vision offices in other countries including Australia, Korea, Hong Kong, Japan, Canada and Taiwan. Examples of ADP activities include support the improvement of education program through teacher training and improvement of education facilities; support the local farmers with improved farming and animal raising technique; behavior change programs focus in sanitation and access to clean water; ensure children and mother have access health services and well nourished. All programs are designed to ensure the improvement of child well being in the target areas.


World Vision also has other important programs focused on specific threats or hazards to the well being of Lao children, such as combating trafficking of children, disaster and emergency preparedness and relief.
The focus of all World Vision programs is improving child well being carried out through participatory partnerships with children, caregivers, communities, government, donor, and other organizations.

Current Opportunities

Operations and Humanitarian Emergency Affairs Coordinator

PURPOSE OF THE POSITION

The Operations and Humanitarian Emergency Affairs (HEA) Coordinator is working within Operations team to lead WVIL national office on humanitarian emergency work and provide general support to the small grant and Area Programs (APs). This position ensures WVL’s delivery with quality of child-focused disaster preparedness and response in all APs and Grants operation locations (primarily) and non-AP areas in Laos if permitted and applicable (secondarily). Leads National Disaster Management Team (NDMT) and designated response staff, Develop WVIL’s Disaster Management Score Card and focal person to connect with WVI-Cambodia and regional HEA team for capacity building plan and emergency response, in particular, HEA related work.

The OPs/HEA Coordinator also provides support to track Area Programme implementation based on the agreed budget, timeline and indicators (using M&E tools) for each AP; Knowledge management and documentation of TP project and Grants implementation, M&E data and knowledge management; Coordinates with PQD and Operations team to provide quality and timely TP and Grants reports to Support Office (SO) and Donors ensure donor guideline and compliance is in place; Support the assessment and design of new area programmes and grants to ensure new programmes and projects are aligned to the country strategy, incorporate HEA work and impact to the life of most vulnerable children.

Key Objective of the job: The Operations/HEA Coordinator is accountable for the following:

  • Provide strategic leadership alongside the HEA Focal Point, to the WVIL Disaster Management functions and ensure a high level of organisational Disaster Management capacity, emergency, preparedness, response and transition.

  • Lead surge capacity development of WVIL emergency response structures and ensure the office is prepared and able to rapidly mobilize to expand services to meet the increased demand in the event of large-scale disasters and emergencies.

  • Lead field HEA response teams and support coordination and implementation of HEA grants.

  • Lead the development of Disaster Management systems: Including strengthening the rapid needs assessments, information management system, contingency planning and relief prepositioning, disaster management score card update and coordinate with regional HEA team to provide update of WVIL HEA functions.

  • Strengthen partnerships with external stakeholders and represent WVIL in national networks, fora, coalitions on humanitarian and emergency preparedness, response and coordinate with the government, Disaster Management Committees, and build strong partnerships with humanitarian I/NGOs through the existing platforms.

  • Programme Accountability: Support the realisation of World Vision’s commitment to strengthen the quality of operations in the sector and to increase accountability to affected communities, as well as to ensure that affected children and their families are active participants in response decision-making.

  • Monitoring/ Tracking AP and Grants programme implementation to ensure high quality of the implementation

  • Coordinate with operations field and PQD teams to provide timely and quality implementation of field work and reports to SOs and Donors in compliance with requirements and guidelines

  • Coordinate with related sectors and teams to provide new AP assessment and design, and where possible, contribute to design of the new Grant projects.

  • Knowledge management and Documentation of TP and Grant implementation.

Major Responsibilities

Disaster Management and Response

  • Disaster risks are anticipated and adequate preparations put in place at all levels to ensure timely, well-coordinated responses in field. Special emphasis on ensuring children are protected from harm and doing well in regard to health, nutrition, social support for recovery, protection and basic provision; and that recovery plans are calibrated to enable normal AP development programme operations to resume ASAP.

  • WVIL HEA Annual Business Plan, NEPRF, NDPP and DM score card are updated and approved, To support WVIL strategic priorities technical programme framework, consistent with WV general guidance on HEA management, inclusive of programming for Children in Emergencies, and implemented in collaboration with national, zonal and AP-designated staff. Business processes are designs and agreed beforehand to engage all of WVIL in an emergency response.

  • In an emergency, Ops/HEA Coordinator will lead WVIL's response according to agreed WV protocols, activating Disaster Management Team, manage response (identifying a response manager if necessary), securing and managing funding (will work with assigned Programme Officer to develop proposals.)

  • Capacity of field staff and partners (especially at village and district in APs) are developed to provide value-adding support in child-focused responses, with skills, knowledge and practices applied across the range of HEA core competencies including risk reduction, overall disaster management and WVL strategic priorities for ensuring child well-being in disasters.

  • Adequate capacity is developed, coordinated, piloted and mainstreamed regarding Community-Based Disaster Risk Management into APs and sector programming in collaboration with designated HEA support staff at all levels, and in alignment with SPHERE standards.

  • Networks and relationships to achieve excellence in disaster preparation and response are developed to maximize collaboration with relevant government ministries and other international NGOs. Stand-by coordination and cooperation agreements are in place aiming to enhance disaster response and management capacity, and leverage of WVL resources.

  • Timely and appropriate rapid needs assessment tools, methods and support systems are available for HEA team to use as needed. Development of concepts and proposals in HEA and Community-Based Disaster Risk Management are supported with quality as teams prepare and respond to new disaster events, integrated with WVL strategic priorities for CWB.

Project Management and Design

  • Actively monitor and track TP and Grant implementation to ensure programmes and projects meet quality of implementation and bring positive impact to life of MVC.

  • Conduct appropriate and useful field visits to monitor and assist TPs and Grants implementation, ensuring coordination and communication with the technical team to ensure quality of implementation and alignment with TP/ project design and feedback

  • Coordinate with related sectors and teams to ensure new AP assessment and design is align to WVIL strategy objectives, and where possible, contribute to design of the new Grant projects.

  • Work with operations field and QPD teams to provide quality reports to SOs and Donors

  • Responsible for Operations team knowledge management and documentation of programmes and projects.

Team Building

  • Support cooperation, team spirit and a supportive, learning environment in Operations and within WVL in general. Encourage full and appropriate expression of WV’s identity. Participate in and lead in WV events related to this.

  • In coordination with PQD team, build Operations team capacity in monitoring and report writing skills.

  • Carry out additional responsibilities as assigned by Operations and Grants Manager and teams.

Education, knowledge and skills

  • Degree in development management, humanitarian sectors and related fields

  • A minimum of 5 year experiences in programme management and/or humanitarian preparedness and response.

  • A minimum of three 3 year experiences in disaster risk reduction, climate change or education related to disaster preparedness.

  • Ample knowledge of humanitarian response and transitional programme concepts, policies, frameworks, strategies and components, as well as other development concepts and frameworks

  • Experiences in managing multiple projects and donors with strong financial and budget management skills and experiences in project design and concept/proposal development

  • On the ground experience in multi-sector humanitarian responses, including food/cash programming.

  • Willingness to work and travel in often difficult and insecure environments

  • Good team builder and leader with facilitation, coaching and good interpersonal skill

  • Good knowledge of the humanitarian industry, (Emergency management, disaster risk management, climate change mitigation and adaptation).

  • A good understanding and appreciation for transformational development that is holistic, transformational and sustainable. Ability to analyse and solve problems, persuade, network and negotiate

  • Strong understanding and experience of principle and practices of all components of disaster management

  • Highly developed interpersonal and communication skills including influencing, dynamic, negotiation and coaching

World Vision in Lao PDR

World Vision is a Christian relief, development and advocacy organisations working to create lasting change in the lives of children, families and communities living in poverty.

World Vision has been operating in the Lao People’s Democratic Republic (Lao PDR) since 1968. Supporting our operations in-country are 160 staff responsible for implementing longer-term development programming in 200 villages across 22 districts and 7 provinces throughout the country. Our program aim to support the children with higher vulnerability through sector specific and multi-sectoral programmes and projects across our three strategic focus areas: education, nutrition and child protection and participation.

Interested candidates are invited to submit a COVER LETTER and CV to the address below. Please indicate the POSITION TITLE. Deadline for application is 02 March 2021, however applicants are encouraged to apply early as applications will be reviewed on an ongoing basis and the position will close early if a suitable candidate is found.

Women are strongly encouraged to apply.

Full Job Description is available by contacting through email below

Mail: People and Culture Department

P.O. Box 312 Vientiane 01005

Email: [email protected]

Website: www.wvi.org/laos

AHAN Administration and Finance Coordinator

PURPOSE OF THE POSITION

World Vision (WV) was awarded a multi-million EUR grant from the European Union (EU) to lead a consortium of partners to implement their Accelerating Health Agriculture and Nutrition (AHAN) project under pillar three of the EU Partnership for Improved Nutrition in Lao People’s Democratic Republic (PDR). Consortium partners include World Vision Australia (lead) with 4 implementing partners: World Vision Laos, Agronomes et Vétérinaires Sans Frontière (AVSF), Green Community Development Association (GCDA) and the Burnet Institute.

The AHAN Project has the Overall Objective of creating supportive conditions for enhanced household nutrition through the following Outcomes: 1) Improved access to and availability of sufficient and/or diverse foods year round; 2) Improved dietary and care practices among Women of Reproductive Age (WRA, 15-49 years) and children under five years (CU5); 3) Reduced incidence of selected Water, Sanitation and Hygiene (WASH) related diseases/illnesses linked to undernutrition; 4) Improved gender equitable relations at the household level, particularly in decision-making and distribution of workload; and 5) Strengthened multi-sector coordination and support for nutrition. The project will be implemented across 12 districts in three provinces over 36 months.

For its part, AVSF is in charge of the agriculture and livestock component, with the objective of improving the availability and access to diversified food all year round, through support activities for crop production (particularly rice production, market gardening and fruit farming) and animal husbandry (including poultry and cricket raising). As part of the support to livestock, AVSF will work on the establishment (or resumption of activity) of 124 Village Veterinary Workers (training, support). The project also includes activities to improve post-harvest practices such as storage and processing of products. AVSF will coordinate with GCDA who will support the marketing of products and with World Vision who will establish savings groups and support village millers.

MAJOR RESPONSIBILITIES

A ACCOUNTANCY

Preparing the transfer forms, invoices and receipts as accounting documents: coding, labeling, dating, dividing the amounts according to budgetary analytical codification allocation:

  1. Filling the accounting/supporting documents

  2. Entering the accounts in the accounting software on a regular basis

  3. Ensuring the supporting documents of accountancy are well and fully prepared and filled

  4. Accountancy checks

  5. Sage accountancy software integration

  6. Checking partners’ financial reports

  7. Monthly payroll calculation

B PAYMENT AND PROCUREMENT

Processing payment of suppliers, fund requests, DSA and cash advances in a timely manner (direct payment/operational advances)

  • Receiving invoices and receipts, ensuring their coherence and conformity, checking they are approved by the TL or CR and ensuring they respect appropriate procedures

  • Drawing the attention of his/her manager to any disparities in terms of price and quantity in order to resolve or approve them

  • Carrying out payment by the most apt means (cash or wire transfer) and ensuring the quality of supporting documents (stamp, signature, registry number, etc.)

  • Preparing service agreements and having them approved by the Team Leader

C TAX AND INSURANCE REPORTS AND PAY SLIPS

Drawing up monthly pay slips (having the staff payroll checked and printing of the pay slips).

Social security contributions and tax reports:

  • Preparing declarations of the amounts paid to third parties, in accordance with the given time frames

  • Drawing up the declaration forms for monthly tax and employee/employer social security contributions and submitting them to the Administration and Finance Manager for approval and payment in Vientiane

  • Preparing VAT/VAT slip report

  • Organizing handover of the VAT, social insurance and other reports in a timely manner

  • Archiving the payment of these taxes/contributions

D CASH HANDLING

Being responsible for sums placed in the safe and managing them with appropriate discretion:

  • Maintaining the account books (for operational advances, salaries, office supplies payments), ensuring that advances are paid back within the given timeframe and are justified by invoices according to AHAN internal rules and Laos law and are not allowed to accumulate, and recording incomings and outgoings on a daily basis

  • Recording any cash box disparities in the register and drawing them to the attention of his/her manager immediately

  • Planning cash requests according to the daily needs during the month

E FINANCIAL MANAGEMENT

In collaboration with the Administration and Finance Manager:

  • Budget follow-up

  • Contribute to the elaboration of financial reports to donors

  • Cash flow management of AHAN project and fund requests to Vientiane

  • Follow-up of audits

  • Follow-up of partnerships

  • Ensure compliance with donors and AHAN rules

F ADMINISTRATIVE MANAGEMENT OF HUMAN RESOURCES

Under the supervision of the Country Representative:

  • Contribute to update of the HR policy and follow-up

  • Contribution to recruitment by supporting the recruitment process

  • Administrative management of the staff

  • Performance reviews

  • Training management

G - ADMINISTRATIVE ORGANIZATION OPERATING FRAMEWORK

  • Supervision of administrative management 

  • Supervision of contractual management of venues (in collaboration with WV)

  • Supervision of assets inventory

  • Work in close relationship with relevant stakeholders

E TEAM MANAGEMENT AND REPORTING

  • Assist the Team Leader in coordinating the team’s efforts.

  • Supervise and coordinate the work of TAs in collaboration with the Team Leader and Program Director.

  • Assist the TAs in coordinating the TOs teamwork

  • Act as a liaison officer between the TOs, TAs and the Team Leader.

  • Assist the Team Leader in the follow up of tasks with the team

  • Report to the Program director of AHAN and request approval for the management of Travel request, Per Diem annual leave and Cash advance.

  • Provide regular updates to the AHAN Director on field staff requiring his attention

  • Work with the P&C Manager to ensure an effective filing system (both hardcopy and electronic) for project staff’s data

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor’s degree in Finance, business and administration

  • Minimum of 3 - 5 years in demonstrated work experience in the area of finance and administration would be required.

  • Working experience on EU/DFAT/USAID/ MOFA Japan grants preferred.

  • Good understanding of Lao Government policies, laws, and institutions and ability to work together with various stakeholders

  • Knowledge of development work in a grant project environment.

  • Excellent oral and written communication skills in English and Lao

  • Strong sense of urgency and commitment to excellence

  • Highly organized and efficient self-management skills

  • Demonstrates customer services orientation to team, models servant leadership.

  • Demonstrated competency with computer programs and has basic MIS.

  • Demonstrated competency on supply chain and understanding procurement logistic process. Working experience on Supply Chain would be added advantage.

  • Experience supporting development activities in NGO context

Work Environment

This position is based in Savannakhet requires few travels to target districts and villages

Interested candidates are invited to submit a COVER LETTER and CV to the address below. Please indicate the POSITION TITLE. Deadline for application is 10 March 2021, however applicants are encouraged to apply early as applications will be reviewed on an ongoing basis and the position will close early if a suitable candidate is found.

Women are strongly encouraged to apply.

Full Job Description is available by contacting through email below

Mail: People and Culture Department

P.O. Box 312 Vientiane 01005

Email: [email protected]

Website: www.wvi.org/laos

AHAN - ANCP & SNAP Grant Accountant

PURPOSE OF THE POSITION

World Vision (WV) was awarded a multi-million EUR grant from the European Union (EU) to lead a consortium of partners to implement their Accelerating Health Agriculture and Nutrition (AHAN) project under pillar three of the EU Partnership for Improved Nutrition in Lao People’s Democratic Republic (PDR). Consortium partners include World Vision Australia (lead) with 4 implementing partners: World Vision Laos, Agronomes et Vétérinaires Sans Frontière (AVSF), Green Community Development Association (GCDA) and the Burnet Institute.

The AHAN Project has the Overall Objective of creating supportive conditions for enhanced household nutrition through the following Outcomes: 1) Improved access to and availability of sufficient and/or diverse foods year round; 2) Improved dietary and care practices among Women of Reproductive Age (WRA, 15-49 years) and children under five years (CU5); 3) Reduced incidence of selected Water, Sanitation and Hygiene (WASH) related diseases/illnesses linked to undernutrition; 4) Improved gender equitable relations at the household level, particularly in decision-making and distribution of workload; and 5) Strengthened multi-sector coordination and support for nutrition. The project will be implemented across 12 districts in three provinces over 36 months.

The Grant Accountant will ensure smooth functioning of day to day finance & accounting operations of ANCP & SNAP project including Account Payable is done in compliance with WVI Partnership standard, Donor and Government statutory requirements. This position is to ensure that the grants expenses are recorded and reported with accuracy and correctness, ensuring grant requirements and standards. This position will work with all stakeholders in the province (both ANCP & SNAP project team) to provide services in grant financial operation. This position will report to AHAN Senior Accountant with a Matrix reporting with SNAP Project Manager and Grant Finance Manager/Specialists in National Office. Following are the objective of the position:

  • Ensure good financial services for ANCP & SNAP grant project include all payments are made on time as per grant requirement and recorded in Sun6.

  • Ensure all projects expenses, including expenses of partners, are in compliance with World Visions policies and ANCP & SNAP grant guidelines

  • Conduct regular monitoring visits to project site and discuss with respective project team on related financial issues and solutions.

  • Ensure recording of all project expenditure with correct coding for all project budget & expenditures in line with grant budget

  • Ensure compliance to LDR & Block Party Screening (BPS) requirements are fulfilled and timely submitted.

  • Review partners expenses and post in Sun system in consultation with Senior Accountant, ANAP Project Manager and National Office Grant Finance Manager/Specialists.

  • Coordinate with project team in grant finance operations and auditing process and requirement related to the AHAN grant.

  • Review all financial/grant reports, ensuring accuracy and correctness with timely reporting.

  • Provide timely grant project managers/team on activity reporting of financial transactions with financial analysis to support implementation of programs and assist in decision making.

  • Review the Donor reports and submit periodically as per the requirement in close consultation with AHAN Accountant, SNAP Project Manager and National Office Grant Finance Manager/Officer.

MAJOR RESPONSIBILITIES

ANCP/SNAP Grant Finance Operations

  • Processes all financial transactions, record in Sun6 with accuracy and on time.

  • Ensure financial transactions are valid and authentic, and that support documentations are adequate, complete and compliant with donor requirements

  • Support & provide financial report analysis to grant project team for any significant Underspending / over spending

  • Ensure filing of vouchers and supporting documents of grant expenses in order to make them readily available for reference and audits

  • Prepare cash request for grant projects to ensure that project has sufficient fund to use within the month and meet target low of national finance department. Send the cash request to NO finance on time.

  • Review the record of fixed and non-fixed assets for SNAP/ANCP Grant to ensure that all asset record into the consolidate asset list and work closely with Admin team about asset control

  • Ensure annual insurance for project assets done in coordination with NO team

  • Prepare asset listing to ensure that all assets purchase are correctly registered with complete required information by SNAP/ANCP/WVI

  • Process/accrue all staff related costs on a monthly basis and ensure all provisions are made every month from grant budget.

Grant compliance, Monitoring, Reporting

  • Produce accurate periodic grant reports in compliance with WVIs and SNAP/ANCP Grant financial reporting standards and deadlines.

  • Provide grant project team with monthly analyses of the financial situation of the SNAP/ANCP Grant

  • Ensure SNAP/ANCP AHAN grant compliance within project by reviewing project expenditures reports activity wise for each of the grant.

  • Review all transactions are allowable as per the grants terms and conditions. Ensure no over spending or significant underspending on each activity line allowed.

  • Ensure & monito operational budget such salary, benefit, travel and other office costs very well within the approval donor budget and charged within the right budget line.

  • Ensure strict compliance with govt requirement, prepare MOU financial reporting of each grants to be submitted to the Government counterpart.

LDR/Time Sheet

Review all monthly Labour Distribution Report (LDR)/time sheet allocation and charges to grant projects and ensure it is correctly done based on the time allocated for each project staff.

Internal & External Audits

  • Works with Operation team lead and Finance & Admin Manager in accomplishing all audit requirements

  • Submits required financial documents and response to audit analytical review questions in good time

  • Responds to auditors queries & issues during audit field work

  • Works with Finance & Admn Manager in monitoring the status of implementation of audit recommendations and submits updates to Project Director and Grant Finance Manager in National Office.

Staff support & Capacity Building

  • Provide training to grant project staffs and interns on donor requirement and ensure each staff understands well.

  • Conduct Anti-corruption training of staffs periodically and demonstrate zero tolerance to any fraudulent behavior amount staffs/supplier/partners.

  • Ensure compliance to DFAT anti-fraud policy and provide training to staff on that.

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor degree in Accounting of Finance. Master’s degree preferred.

  • A minimum of 3 years work experience in Finance & Accounting

  • Experience in INGO project budgeting and grant financial management (Especially in major grants like USAID, EU, ANCP, MOFA Japan etc)

  • Experience in operating Sun systems or other accounting system

  • Advance skills with Spreadsheet Analysis, and Sun System Accounting Package, Q&A Reporting

  • Strong knowledge on GAAP and Familiarity with general accounting principles

  • Clear understanding of written and spoken English.

  • Ability to work in a stressful situation and in a cross-cultural condition.

  • Computer literate in Accounting Software, Microsoft Office, Lotus Notes or similar database, email and Internet programs

Work Environment

This position requires travel to project sites, district offices and field

Interested candidates are invited to submit a COVER LETTER and CV to the address below. Please indicate the POSITION TITLE. Deadline for application is 28 February 2021, however applicants are encouraged to apply early as applications will be reviewed on an ongoing basis and the position will close early if a suitable candidate is found.

Women are strongly encouraged to apply.

Full Job Description is available by contacting through email below

Mail: People and Culture Department

P.O. Box 312 Vientiane 01005

Email: [email protected]

Website: www.wvi.org/laos

Senior Adviser, External Engagement

*For World Vision internal (or former) applicants only.

*Position location to be determined by home country of successful candidate in the United States of America, Europe or the Middle East & Eastern European Region where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Our Promise Phase 2 recognizes high quality, focused, strategic external engagement is critical to achieving World Vision’s objectives. This

role leads, operationalises and develops a global External Engagement Framework which enables targeted, aligned and leveraged external

engagement with Tier 1 and 2 Stakeholders on priority agendas. The Senior Adviser coordinates and facilitates the contribution of more than

20 global and regional teams, building consensus for and input to co-created strategic planning, operationalisation, reporting and intelligence sharing processes. The Senior Advisor is also Relationship Manager for a leading external stakeholder (such as bilateral, multilateral or global financial institutions). As such, the Senior Advisor leads internal collaboration and planning processes to develop a comprehensive Stakeholder Engagement Plan supporting income, influence and impact objectives; and is also responsible for leading and coordinating external engagement with priority individuals, teams and functions within the institution.

KEY RESPONSIBILITIES:

  • Lead operationalisation of World Vision’s global External Engagement Framework, enabling targeted, aligned and leveraged external engagement with Tier 1 and 2 Stakeholders on priority agendas. Tier 1 & 2 Stakeholders are strategic WVI partners considered critical to the achievement of Our Promise. Tier 1’s are: UNICEF, World Food Program, European Union, Joining Forces/Child Rights Now, the World Bank, the Global Fund for AIDS, TB & Malaria, Tier 2s include FAO, UNHCR, UN OCHA and 21 other faith- and issue-based, sector, regional, bilateral and multilateral partners.

  • Chair the External Engagement Advisory Group, coordinating inputs and contributions from 20 multi-disciplinary, multi-locational teams at

  • global and regional levels.

  • Review, update and operationalise an External Engagement Results Framework enabling shared reporting on external engagement impact and contribution to Our Promise, and for sharing valued intelligence from engagement across the Partnership in support of income, influence and impact objectives.

  • Oversee engagement, support and enabling of senior leaders to contribute to high quality strategic external engagement.

  • As global Relationship Manager for engagement with a global Tier 1 stakeholder (tbc), coordinate, develop and operationalise a strategic Stakeholder Engagement Plan delivering against income, influence and impact objectives and enabling intelligence sharing and reporting on engagement results.

  • Manage the Adviser, External Engagement.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 10 years relevant job experience, including management, in complex, global development/humanitarian organisations.

  • High level understanding of key operational approaches and methodologies across a broad range of advocacy and external engagement disciplines (stakeholder engagement, public policy, local level advocacy, communications, campaigning, social mobilisation, child participation, reource acquisition, faith engagement, sectoral/technical engagement).

  • Strong experience in matrix management, coordination and direction of large numbers of dispersed, multi-disciplinary internal stakeholders

  • and teams, including senior leaders.

  • Strong understanding of key global development agendas, including the 2030 Agenda for the SDGs and the Global Climate Action Agenda, and entry points for civil society engagement and leverage.

  • Strong familiarity with relevant UN and coalition processes across global capitals (NY, Geneva and Brussels).

  • Strong understanding of knowledge management and advocacy and external engagement design, monitoring and evaluation, including the development of multi-disciplinary results frameworks.

  • Excellent writing skills and the ability to translate complex material and data into coherent narratives that resonate with both internal and external stakeholders.

  • Masters degree in Public Policy, Interntional Relations, International Development, International Law, Political Science or a related field.

  • Experience in enabling collaboration and consensus building across multi-disciplinary and multi-cultural teams, including virtual teams.

  • Excellent negotiation, facilitation and collaboration skills with a demonstrated ability to think strategically, synthesize complex information and develop innovative influencing and engagement approaches.

  • Strong relational and communication skills with a demonstrated ability to communicate successfully with internal and external stakeholders in all segments of the development and humanitarian field, including high level decision-makers.

  • Ability to lead independently on fast-paced issues, tight deadlines and the ability to juggle competing demands.

  • Ability to travel internationally.

  • Professional fluency in English.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 25% of the time.

Transformation Development Facilitator

PURPOSE OF THE POSITION

To facilitate and maintain strong community relationships, participation and empowering processes as World Vision walks alongside children, families and communities in a journey of transformational development.

Major responsibilities

A. Building relationships within communities

1. Build close relationships and actively learn within partner communities, through home visits, staying overnight with host families, attending community social events, etc.

2. Build good relationships that communicate World Vision’s mission, values and identity to all appropriate stakeholders, including community groups, local authorities and other NGOs.

3. Actively network with other stakeholders, and facilitate the communities to network, for advocacy, resource mobilization and project implementation.

B. Building capacities

1. Facilitate formation and ongoing capacity building of new and existing community organizations for holistic sustainable development, including partnership with World Vision for project implementation where appropriate.

2. Train partner community groups on appropriate skills and self-assessment methods to build their capacity for management of local initiatives.

3. Actively participate as an ADP Team member in all areas, including feedback, reflection and learning.

C. Learning within community

1. Facilitate the community to define monitoring process and indicators for mutual learning and accountability with WVC in project implementation and capacity building.

2. Facilitate community (including children and the marginalized) to participate in the gathering of, reflection upon and learning from local information.

3. Participate in and support the implementation of TDI measurement and program/project evaluation and facilitate community learning from results.

4. Promote communities to share and learn from their own experiences as part of confidence and capacity building.

D. Planning and implementation with community

1. Actively support the ADP Manager in assessment and design processes and collaborate with Project Coordinators and ADP Sponsorship Team in project planning, implementation, monitoring and reporting processes relevant to assigned area, that support TD and are aligned with LEAP

2. Ensure that gender analysis, Christian commitment, and child protection are mainstreamed within WV initiatives in their assigned communities.

3. Raise awareness and facilitate critical analysis of community issues and opportunities.

4. Facilitate visioning and planning processes with community people and within community based groups.

5. Mobilize local resources, community planning, participation and ownership for development initiatives.

6. Other responsibilities as reasonably assigned by ADP Manager.

7. Carry out other tasks as requested by organization.

KNOWLEDGE, SKILLS AND ABILITIES

  • At least one year experience in working with the rural community

  • At least high school qualification

  • Must know how to drive and have a license to drive motorcycle

  • Must understand and agree with WV’s vision, mission and Core Values

  • Must be willing to work and stay overnight at the target village areas

  • Must be willing to work within a team

  • Must be willing to learn new things

Travel and/or Work Environment: Expected to travel 80% of the time in the target village areas

Interested candidates are invited to submit a COVER LETTER and CV to the address below. Please indicate the POSITION TITLE. Deadline for application is 24 February 2021, however applicants are encouraged to apply early as applications will be reviewed on an ongoing basis and the position will close early if a suitable candidate is found.

Women are strongly encouraged to apply.

Mail: People and Culture Department

P.O. Box 312 Vientiane 01005

Email: [email protected]

Website: www.wvi.org/laos

Global Director, Digital CX Experience

*Preferred position location: Monrovia, CA (USA) or Seattle, WA, with also possibly London (United Kingdom). Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

This role will have a significant global impact developing the vision and leading the design and implementation of our global digital experiences, products and ecosystems to differentiate World Vision around the globe. This role will be responsible for elevating and integrating our digital experiences across the marketing funnel (from awareness and consideration, to acquisition and all along the donor journey) to deliver a distinctive, consistent brand expression that delights donors and supporters across the globe, and brings to life the stories of children and their communities lifted up out of poverty in some of the world’s toughest places.

With your proven success leading digital CX transformation, combined with your outstanding collaborative leadership, through this role you can truly be a change-maker in the world each and every day!

Working across the globe with marketing leaders, product leaders, brand leaders and external agencies, the role will be accountable for leading development and implementation of a compelling digital CX vision and design strategy that delivers break through experiences connecting supporters, donors and the vulnerable children and communities that we serve.

World Vision is the largest child-focused private charity in the world. Together with our supporters, we’ve impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.

Engaged in the most relevant critical issues of our day, in the time it takes to read this sentence, World Vision will have reached 50 new people with needed knowledge, supplies or resources to help them protect themselves and their families from the devastating effects of the coronavirus pandemic.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.

KEY RESPONSIBILITIES:

  • Lead development and implementation of a compelling digital CX vision and design strategy that drives brand value and, above all, meaningfully connects supporters, donors and the vulnerable children and communities that we serve.

  • Lead end to end digital experience design for all global product lines, ecosystems and marketing offers, in partnership with global product owners; translate business priorities into marketing technology design strategy and oversee execution working in collaboration with designers and engineers.

  • Ensure target audiences are central to all strategy, design and operational decisions driven by donor insights and unleashing the power of dynamic listening and social analytics to help digital marketing efforts better achieve the three primary business objectives— acquire more donors, retain current donors and build brand value – with an agile test and learn mindset.

  • Collaborate with leaders in product and engineering to measure product quality and make sure it meets quality standards for release, provide guidance on measuring outcomes, and analyze and monitor qualitative and quantitative data on usage and optimization to shape and evolve the vision.

  • Develop and lead implementation of an enterprise wide Martech road map, in partnership with fundraising and IT leaders across the globe, and the state-of-the art capabilities required to deliver; co-lead senior executive global steering group overseeing delivery.

  • Motivate and inspire others, from team members to executive level, by communicating your aesthetic, technical, and design visions through compelling written, verbal and graphical presentations.

  • Contribute as a vital member of a passionate, world-class global team dedicated to Hope, Joy and Justice for ALL children!

KNOWLEDGE, SKILLS AND ABILITIES:

  • 10-15 years in IT, Marketing, or Digital functional areas, including 5+ years in CX-focused leadership roles of digital products and ECommerce sites at scale.

  • Extensive experience leading UX design to develop and deliver best in class customer experiences.

  • Experience working with marketing, brand, engineers and product managers to drive design strategy, vision, execution and results to achieve business objectives.

  • Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget/time expectations.

  • A proven digital leader, fluent in managing large cross-functional MarTech developments in fluid agile teams.

  • Awareness of the latest MarTech landscape and product sets as they related to user and customer experience projects.

  • Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes, and practices, including Agile Development, Cloud, DevOps.

  • Exceptional analytical skills with a track record of improving UX KPIs to drive business results.

  • Exceptional relationship and influencing skills, able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds, and developing high-performing virtual global teams.

  • Significant experience leading change in a complex environment.

  • Qualification in and significant experience with the practical project application of best-practice CX and UX methodologies (such as Design Thinking, Double Diamond, etc.)

  • Bachelor’s degree in Marketing, Computer Science, Information Systems or a related field is required; Master’s degree preferred.

Preferred:

  • A digital marketing native with skills across the whole funnel of digital marketing, especially in global consumer-facing environments.

  • Experience using customer data, CRM, segmentation, and marketing automation to drive engagement.

Work Environment/Travel:

  • Ability and willingness to travel internationally up to 30% of the time (when Covid 19 restrictions lifted).

Digital Marketing Leader

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

  • Direct leadership of the strategy, planning & roll-out of the new Digital Marketing Shared Service.

  • Ongoing direct leadership of this Shared Service once established.

  • Strategic leadership of the Digital Marketing strategy for the organization, improving digital marketing capabilities necessary to achieve Our Promise Strategic Imperatives.

  • Chair the MarTech Steering Group, and lead of the organisation’s MarTech strategy in constant collaboration with WVIT.

  • Governance and strategy leadership of MarTech development.

  • Strategic leadership of the business change agenda around global digital marketing.

  • Own the digital marketing relationship with Support Offices, National Resource Developments (NRDs), and Transitional Field Offices (TFOs) globally.

KEY RESPONSIBILITIES:

Planning:

  • Owns the creation and execution of strategic planning for the Digital Marketing Shared Service, and the Digital Marketing at Global Marketing Centre (GMC).

  • Owns the Digital relationship with WVIT colleagues for planning purposes, especially in harmonizing the marketing & IT digital agendas, budgets and plans.

  • Strategic risk, issue and escalation ownership for all Digital Marketing projects in GMC.

  • Prioritisation of GMC Digital Marketing work, in close collaboration with WVIT.

Strategy:

  • Leads on the medium- to long-term strategy for Digital Marketing across the Partnership, bringing together a number of business agendas in the process.

  • Forms strategic plans that complement and contribute to the overall Partnership strategy, Our Promise.

  • Creates and agrees strategic prioritization criteria – displaying openness and collaboration with Support Offices, Global Centre, NRDs, TFOs, and Field Offices (FOs) in the process.

Leadership:

  • Visible, pragmatic, open and humble leadership of the Digital Marketing agenda, strategy and benefits across the Partnership.

  • Leading the digital marketing relationship with SOs, TFOs, NRDs and FOs, bringing them together to collaborate on shared digital marketing projects & goals.

  • Leadership of multi-disciplinary teams and squads at a strategic level, owning the business outcomes and change and providing strategic direction at a suitable level.

  • Direct line-management of DMSS.

Revenue Generation:

  • Ensuring the global Digital Marketing Shared Service meets revenue and profitability outcomes, both in Child Sponsorship and other products.

  • Owning the “Yield-to-Field” of the Digital Marketing Shared Service, ensuring sustainable profitability that generates ongoing funding to the World’s most vulnerable children.

IT Parterning:

  • Effectively and skillfully partners senior leaders in IT to manage the delivery of technical aspects of Digital Marketing initiatives.

  • Manages the strategic relationship with IT, aligning strategies and goals across technical and business aspects of the Digital Marketing Portfolio.

  • Effectively leads multi-disciplinary teams of resource, bring IT effectively into governance, reporting, delivery and all other aspects of Digital Marketing.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Marketing, Information Science, Business, or other related field. Or equivalent work experience.

  • Requires advanced knowledge of business operations, marketing operations, marketing agency ops, and MarTech stacks.

  • Typically requires 15-20 years of relevant technical & business work experience, esp in leading Digital Marketing agencies, campaigns and business development.

  • Fluent in English - required.

Preferred Skills, Knowledge and Experience:

  • Held senior leadership position in Digital Marketing agency.

  • Has led in business start-up environments, setting up teams, business models and service models from scratch.

  • Deep experience of implementation and usage of various marketing technology stacks, especially .net and C# stacks involving such technologies as Umbraco & Sitecore.

  • SAFe, Agile, Scrum or other qualification in collaborative development methodologies between IT and the Business.

  • Certified by Chartered Institute of Marketing or equivalent professional body.

  • Fluent in other languages especially Spanish & German.

Work Environment/Travel:

  • Willingness and ability to travel domestically and internationally, as necessary, up to 40% of the time.

Manager, Digital Storytelling

*Preferred position location: UK or Monrovia, CA; USA. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

To digitally enhance and develop a breakthrough way for World Vision to approach storytelling. By harnessing digital platforms and technologies, you will brand our brand, inspire our audience and create a game-changing storytelling approach. The position will play a strong role in helping develop strategies to apply key themes, such as impact and transparency, and apply these to visual storytelling content across platforms and mediums.

This role requires extensive visual digital storytelling experience and prior experience in demonstrating significant lift in results as an outcome.

KEY RESPONSIBILITIES:

  • Developing solid and succinct digital / storytelling strategy and executions of how storytelling pieces can be applied to different mediums.

  • Engaging with creative (and other) agencies to brief and review content as well as ability to construct visual / video content from existing footage.

  • This role will need to manage the relationship and have day-to-day engagement with the creative agencies to ensure they are briefed appropriately, that the capture the footage required and that the deliver on time, on budget and on scope.

  • Implementation, monitoring and reporting of storytelling engagement across digital platforms and properties.

  • Engaging with internal teams within World Vision (globally) to understand current storytelling assets (and identification of new assets if required) and implement across various tests, executions and projects.

  • Translation of materials into development of ‘ready-to-market’ materials to be used globally in social feeds, web content etc. through a combination of engaging with creative partners as well as some hands-on video development.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelors or Masters level degree in marketing, digital or production related disciplines.

  • Technical ability to create, edit and produce digital assets for digital and social mediums.

  • Strong knowledge and high degree of familiarity and experience with current digital and social platforms (and the best means of maximizing content for each medium).

  • Experience in either working in a digital agency or managing day-to-day relationship with digital agencies.

  • Development of sound strategy documentation with demonstrable execution and results.

  • 5+ years in digital + creative industry / roles performing function specializing in digital asset development and platforms.

Preferred Skills, Knowledge and Experience:

  • MBA or Masters equivalent.

  • 3+ years in NGO sector and solid understanding of NGO fundraising.

  • Preferred experience in digital marketing and visual storytelling areas such as: UX, audience targeting, social listening, video development, experience and understanding with elements such as gamification, VR / AR etc.

  • Strong experience in campaign development and digital platform execution with a strong focus on engagement, measurement and reporting, able to demonstrate significant lift in results as a result.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 15% of the time.