World Vision International

Job Opportunities in Mali

Organisation internationale chrétienne humanitaire, de développement et de défense des droits, World Vision intervient au Mali depuis 1982 et accompli son travail avec toutes les personnes sans distinction de réligion, race, origine ethnique, ou genre. World Vision Mali recherche des personnes talentueuses, orientées vers les résultats et engagées pour la recherche du bien-être des enfants.

World Vision is a global Christian relief, development and advocacy organization. We intervene in Mali since 1982 and we serve all people, regardless of religion, race, ethnicity, or gender. World Vision Mali seeks to recruit competent, results oriented and committed people to achieve child well-being.

Homepage WV Mali: http://wwcw.wvi.org/mali

Youtube videos:

Current Opportunities:

Peace Building and Protection Advisor, Mali

PURPOSE OF POSITION:

Provide leadership and technical support to staff and partners to ensure the achievement of child Protection and Peacebuilding objectives of emergency projects implemented by WV Mali in central Mali. This will require working with all stakeholders (communities, government, donors and other organizations) in a continuous and effective planning, capacity building, coordination, timely implementation and reporting of related projects. He/she will have special responsibility in supporting day-to-day capacity-building of the response staff in these technical sectors. Along with support from the National Office protection and faith and development staff, he/she will follow-up on protection concerns and gaps identified in the field.

KEY RESPONSIBILITIES:

Leadership and Management:

  • Participate in the development of WV Mali Emergency Response program strategy and approaches to Child Protection and Peacebuilding.

  • Lead, manage and supervise all emergency Child Protection and Peace Building staff to meet project objectives.

  • Oversee periodic technical reviews and manage changes in response direction and focus.

  • Ensure integration of protection and peace building interventions with other WV Mali response program activities.

  • Ensure compliance by project staff to WVI administrative and operational procedures and policies, as well as applicable donor regulations.

  • Ensure accurate and timely reporting of project progress status.

Technical and Program Quality:

  • Ensure the strategic objectives and results of the Central Mali Response concerning child protection and peace building meet expected technical quality standards.

  • Ensure the delivery of quality training and technical assistance to response staff, implementing partners and communities.

  • Coordinate the development, dissemination and promotion of Child Protection and Peace Building strategies, adoption/adaptation of relevant standards and tools.

  • Liaise with relevant regional and GC technical staff to ensure appropriate and timely technical assistance is provided to achieve response goals.

  • Adapt and promote DO NO HARM, and Child Protection in Emergencies techniques to local context and train all stakeholders.

  • Provide technical support to improve the abilities of the Inter-religious platform to address Child Protection and Peacebuilding issues through continuous consultation, training materials, and information sharing.

  • Ensure that Child Protection incidents in the Central Mali Response are handled within established WVI timelines and procedures.

  • Provide advice to senior management on emerging issues regarding Child Protection and Peace Building based programming in Central Mali.

Resources Acquisition:

  • Contribute to the increase of WV Mali response funding portfolio by actively seeking and acquiring new funding for Child Protection and Peace Building.

  • Support and coordinate field assessments to collect data for inclusion in proposals.

  • Ensure proposals are prepared to a high quality and in alignment with required donor formats and standards.

  • Working with the WV Mali Finance team, ensure that proposal budgets are prepared in the correct format including all necessary costs.

Human Resource Management:

  • Ensure that all response staff are trained in Child Protection reporting and prevention.

Monitoring, Evaluation, Research and Learning:

  • Oversee program’s monitoring and evaluation system, using data analysis as the basis for measuring performance.

  • Ensure continual primary and secondary data collection on the child protection situation in Central Mali.

  • Make continuous analysis of rapidly changing external context, ensuring that lessons of sound practices are well documented and disseminated.

Networking, Representation and Coordination:

  • Ensure strong linkages between National level and local initiatives to improve Child Protection and promote Peace Building in Mali.

  • Represent WV Mali in regional-level technical forums and coordination meetings with the Child Protection cluster, OCHA, religious leaders and others as required.

  • Ensure strong linkages are built between World Vision, partners and relevant Government authorities at the regional and local levels.

  • Participate in all internal meetings to ensure appropriate integration and information sharing between response team members.

Cross-cutting:

  • Be involved in mainstreaming peace-building and child protection as a cross-cutting theme across all emergency response programs.

Others:

  • Other duties as designated by the Response Manager or his/her delegate.

  • Attend and participate in devotions.

KNOWLEDGE, SKILLS & ABILITIES:

  • A University degree in related field or equivalent experience in peacebuilding, protection and child protection projects.

  • 5+ years of extensive international development experience in the child protection or humanitarian protection sector and in the Peacebuilding and conflict prevention sector.

  • Proven experience in models and methods of training, facilitation, capacity building and mediation.

  • Experience working in insecure or conflict-affected regions.

  • Good understanding of conflict analysis tools and knowledge of protection and child protection standards.

  • Good coordination and leadership skills.

Preferred:

  • A Master’s Degree in sociology, development studies, public policy, conflict resolution, or similar fields. Excellent understanding of the dynamics of conflict resolution in the context of war, working with children in emergencies,

  • understanding of humanitarian cluster and knowledge of Mali preferred.

  • Knowledge of both English and French.

Technical Skills & Abilities:

  • Thorough knowledge of project management cycle and grant proposal writing.

  • Excellent experience in accessing programming resources, especially from donor governments.

  • Excellent communications skills both verbal and written.

  • Proven ability in relating with national staff and governmental authorities.

  • Able to work in a harsh and demanding environment and adaptable to rapidly changing contexts.

  • Able to learn new languages readily.

  • Able to travel to security-risk areas, as often as 30% of the time.

  • Computer aptitude desirable (MSWORD, EXCEL, Lotus Notes).

  • Ability to lead, plan, and organize.

Working Environment/Travel:

  • This position requires frequent travel to the field and international travels (40%).

Facilitateur Nutrittion

Avis de recrutement

World Vision Mali recrute la position suivante (03):

TITLE: Facilitateur Nutrition

Location: Centre de Service de Koro

Contract type: Local

Durée du contrat: CCD 5 mois

NB : World Vision ne demande jamais de paiement à aucune étape du recrutement ni par transfert ni directement en espèces

Les candidatures féminines sont fortement encouragées

Finalité de la position :

Travailler, sous la responsabilité directe du Chef de Projet et supervision technique du Nutrition in Emergencies Advisor dans le cadre de la mise en place des composantes de Nutrition au niveau du projet de nutrition pour des populations affectées par le conflit à Bankass ayant trait à la nutrition des jeunes enfants.

Responsabilités Majeures:

  1. Réaliser des analyses réguliers sur la fonctionnalité des centres de prise en charge nutritionnelle (URENAM, URENAS, URENI).

  2. Effectuer des visites de supervision, de suivi et de montorat auprès des staffs et des volontaires des URENAM, URENAS, URENI pour la mise en application du PCIMA dans leurs structures de prise en charge

  3. Assurer la collecte des informations sanitaires nécessaires pour l’analyse des indicateurs de la nutrition et les transmettre au Chef de Projet et au Nutrition Emergencies Advisor

  4. Assurer la formation et suivi des Agents de Santé Communautaire dans les composantes communautaires de la PCIMA

  5. Appui à la gestion du stock des intrants nutritionnels et la formation et suivi des volontaires et du staff sanitaire sur la gestion et distribution des intrants nutritionnels

  6. Formuler et suivre le programme opérationnel des activités de nutrition au niveau du Centre de Santé Communautaire pour toute la durée du projet, en collaboration avec le district sanitaire et sous la supervision technique du Nutrition in Emergencies Advisor

  7. Contribuer au développement des systèmes de suivi / monitoring des activités et rapports en lien avec le Chef de Projet et le Nutrition in Emergencies Advisor

  8. Collaborer avec le district sanitaire et la DRS pour la supervision conjointe des activités de terrain

  9. Assurer la formation de groupements GSAN sur les bonnes pratiques d’Alimentation du Nourrisson et de la Jeune Enfant en situation d’Urgence (ANJE-U) et sur le dépistage des enfants dirigés par les mères (PB mère)

  10. Suivi des Agents de Santé Communautaire et des groupes GSAN sur le terrain pour la bonne marche des activités communautaires (dépistage, VAD, sensibilisation…)

  11. Soutenir les équipes des CSCOMs dans la réalisation des rapports mensuels sur la nutrition

Qualifications: Formation/Connaissances/Connaissances Techniques et Expériences:

Ces éléments peuvent être obtenus à travers une combinaison de formation formelle, auto-formation, expériences, etc.

Qualification minimum exigée:

  • Diplôme universitaire en sciences sociales, technicien supérieur de santé (Infirmier d’Etat), bio statistique

  • Une expérience en projet de base en santé-nutrition et nutrition communautaire

  • Une expérience préalable de trois années de terrain, dans le cadre d’actions liées au domaine Nutrition.

  • Bonnes capacités au travail en équipe, tant avec le personnel de WV, qu’avec celui de services partenaires

  • Bonnes capacités au travail de terrain : travail communautaire, lien à des populations vulnérables

  • Qualités de communication, d’animation et de respect des interlocuteurs

  • Excellente maîtrise de l’outil informatique (Microsoft World, Excel, Power point, ENA, WHO Anthro) pour traitement de statistiques, tenue de registres, rédaction de rapports.

Attitudes et Comportement:

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

*Délais de soumission des candidatures: 24 Septembre 2018

*Seuls les candidats présélectionnés seront contactés

WASH M&E, Reporting, and knowledge management coordinator

Avis de recrutement

World Vision Mali recrute la position suivante (01):

TITLE: WASH M&E, Reporting, and knowledge management coordinator

Location: Bla

Contract type: Local

NB : World Vision ne demande jamais de paiement à aucune étape du recrutement ni par transfert ni directement en espèces

Les candidatures féminines sont fortement encouragées

Finalité de la position:

Provide support to Mali Integrated WASH program for planning and monitoring of interventions, data collection & management and impact reporting as well as learning process and knowledge management. In collaboration with the Horizon GIS and database specialist, he will ensure data collection for regular monitoring and for evaluation, data analysis and uploading into Horizon GIS.

Responsabilités Majeures:

  1. Ensure, in collaboration with programs effectiveness Department that all assessments, baseline measurements, and evaluation exercises related to WASH are done properly for quality assurance

  2. Ensure regular monitoring of activities, outputs and outcomes related to the WASH program, using smartphones when necessary, and report appropriately to facilitate decision making around WASH project implementation

  3. Support WASH Manager and projects coordinators in writing and reviewing and improving quality and timely monthly, quarterly, bi–annual and annual project narrative WASH reports due to various donors

  4. In collaboration with the communications department and project managers, ensure that success and impact stories related to WASH interventions are collected and reported adequately

  5. Coordinate learning and knowledge management processes and ensure lessons learned are well documented and shared inside of World Vision, ensuring the promotion of innovative approaches in WASH interventions

  6. Support WASH Manager in Ensuring that audit recommendations are timely responded to, fully implemented and progress is reported quarterly

  7. Perform others duties as required and asked by the manager or any of leadership team

Qualifications: Formation/Connaissances/Connaissances Techniques et Expériences:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Qualification minimum exigée:

  • Educational level required: Diploma (at least BAC + 4) in statistics, communication, M&E, Water, Sanitation or any related field

  • Technical Training qualifications required: Professional technical skill desired (certification)

  • Experience: 3 years in collect, analyze, compile and report data.

Attitudes et Comportement:

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

*Délais de soumission des candidatures: 23 Septembre 2018

*Seuls les candidats présélectionnés seront contactés

Project Manager BMZ

Avis de recrutement

World Vision Mali recrute la position suivante (01):

TITLE: Project Manager BMZ

Location: Centre de Service de Kolokani

Contract type: Local

NB : World Vision ne demande jamais de paiement à aucune étape du recrutement ni par transfert ni directement en espèces

Les candidatures féminines sont fortement encouragées

Finalité de la position :

Assurer la gestion technique du projet « Renforcement des approches communautaires pour la réduction des mariages d’enfants dans le cercle de Koulikoro ». La tâche principale sera la coordination entre les deux ONG partenaires et la consolidation des rapports, données et autres informations qui viendront des deux ONG partenaires. Particulièrement, le chef de projet va superviser la planification, le suivi de l´exécution des payements, la planification et le suivi de mise en œuvre des activités. Le chef de projet s’assurera que toutes les activités soient en alignement avec les politiques et procédures de WV Mali et avec les exigences du donateur.

Responsabilités Majeures:

  1. Faire une analyse des parties prenantes sur les aspects de mariage des enfants & établir ou renforcer les relations de collaboration et de partenariat avec toutes les parties prenantes du projet.

  2. Assurer l´intégration d´aspects de genre dans toutes les activités

  3. Superviser le personnel des ONGs locales concernant le respect d´égalité femmes-hommes pendant la mise en œuvre des activités

  4. Consolider les rapports des ONG partenaires et élaborer des rapports finaux tout en faisant ressortir les aspects liées aux VBG / mariage des enfants dans la zone d´intervention

  5. Collaborer avec le sous cluster VBG et le cluster protection dans le cadre de la dissémination des résultats obtenus par le projet.

  6. Travailler étroitement avec les M&E coordinator des clusters et superviser les indicateurs sur le genre en respectant l´analyse de genre

  7. De concert avec les acteurs internes et externes du projet, le Chef de projet assure la supervision des activités des ONGs partenaires sur le terrain et veille à ce qu’ elles respectent les procédures internes de World Vision et ceux du donateur.

  8. Assurer que les délais de rapportage sont respectés par les ONGs locales partenaires

  9. Faciliter les actions de renforcement des capacités des ONGs partenaires

  10. Participer à la conception et à la mise en œuvre des actions de plaidoyer en vue de la protection des enfants / des filles, particulièrement concernant la prévention de mariage des enfants, au sein des plateformes au Mali ou dans d’autres pays du partenariat.  

  11. Travailler étroitement avec le coordinateur ITAW, les spécialistes techniques de la protection, genre et moyens d’existence ainsi que les Managers des autres programmes techniques, le coordinateur DM&E, afin de maximiser l’efficience et l’impact du projet

  12. Gérer les ressources matérielles et financières selon les politiques et procédures de World Vision et s’assurer de la mise en œuvre des recommandations d’audit, de suivi et d’évaluation dans les délais

  13. Préparer et présenter des plans de travail, des rapports d'étape périodiques et des rapports sur l'état des dépenses à l´équipe nationale de World Vision selon le calendrier convenu

  14. Enregistrer et conserver des documents sur les activités, problèmes et risques pertinents du projet

  15. Fournir des orientations aux ONG partenaires sur la réalisation des résultats

  16. Contribuer à identifier des problématiques nécessitant l’élaboration de nouveaux projets dans le domaine de la protection des enfants et du genre en lien avec l’équipe RAM, les spécialistes nationaux de la protection du genre et moyens de subsistance pour l’acquisition des ressources complémentaires (PNS. Gift catalogue, GIK et Grants)

Qualifications: Formation/Connaissances/Connaissances Techniques et Expériences:

Ces éléments peuvent être obtenus à travers une combinaison de formation formelle, auto-formation, expériences, etc.

Qualification minimum exigée:

Bac + 4 en Sciences sociales ou disciplines connexes avec expérience dans le domaine de la communication pour le changement de comportement,

Forte expérience technique dans le domaine du genre et protection des enfants (par exemple : mécanisme de soutien psycho-social)

Expérience technique en plaidoyer,

3 à 5 années d´expérience de gestion de projet dans le domaine de la protection des enfants notamment des filles,

Expérience de travailler en consortium

Expérience avec des bailleurs internationaux concernant la gestion des projets à un niveau de responsabilité

Forte capabilité de coordonner et faire des réseautages

Forte capabilité d´élaboration des rapports de haute qualité

Connaissance de l’informatique / bureautique (Word, Excel, PowerPoint,)

Anglais (lecture, écriture et parlé) sera un avantage)

Attitudes et Comportement:

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

*Délais de soumission des candidatures: 23 Septembre 2018

*Seuls les candidats présélectionnés seront contactés

Project Manager

Avis de recrutement

World Vision Mali recrute la position suivante (01):

TITLE: NTD Program Manager

Location: Centre de Service de Bamako

Contract type: Local

NB : World Vision ne demande jamais de paiement à aucune étape du recrutement ni par transfert ni directement en espèces

Les candidatures féminines sont fortement encouragées

Finalité de la position:

The CEP-NTD Program Manager will have overall responsibility for the management of all program activities and staff and for reporting to the prime grantee.

The key responsibility of this position is to govern CEP-NTD operations in accordance with the expected program results as defined in the Program Framework. These include maximizing the utilization of existing government networks and well-established channels for implementation of NTD activities; partnering with Ministries of Health (MOHs) and other NTD stakeholders to strengthen MOHs and enhance local sustainable capacity in countries; and promoting country ownership in every step of the process.

Responsabilités Majeures:

  • Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance

  • Provide leadership and coordination to NTD integration with WASH and other relevant sectors

  • Facilitate a working environment of mutual trust, respect, and care among all staff. Encourage effective teamwork, with staff members supporting each other.

  • Conduct monthly staff meetings to ensure issues are raised and addressed and to encourage reflection on project progress and learning for improvement

  • Lead annual planning to ensure that plans are made to meet the targets set out in the project design.

Ensure that the project is fully integrated to existing World Vision ADPs across the country

  • Oversee the implementation of planned activities to ensure targets are achieved:

  • Ensure that project activities are carried out in a timely manner per USAID approved work plan, and that the project achieves results in line with its annual approved work plan, and that the project achieves results in line with its annual CEP-NTD targets in each program area.

  • Ensure each staff has a clear weekly work-plan and that necessary resources are available for them to implement their responsibilities

  • Conduct monitoring visits to project activities to assess progress against targets and to provide coaching and direction to activities in areas where improvements are needed.

  • Act as the initial trouble-shooter when difficulties in implementation are identified; meet with necessary project participants, listen to challenges and actively identify solutions such that projects can continue as needed.

  • Take corrective action when staff are failing to achieve targets.

  • Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely, accurate and professional reports that meet donor requirements.

  • Prepare and submit reports to local government as requested.

  • Ensure that there is a good flow of information between the District Teams and the Provincial Teams, such that issues are identified and reported on before they become difficult to manage.

  • Monitor local context and report on how changes in context may affect program activities. This includes changes in the security environment.

  • Represent the CEP-NTD Project internally to other WV departments and externally to local government and CEP-NTD stakeholders to ensure positive relationships are built:

  • Closely collaborate and network with Ministry of Health, and other stakeholders, in order to ensure transition and sustainability of the program, continued partnership and sharing best practices in various fields

  • Co-ordinate with other NGOs or similar organizations in the area to ensure complementarity of approaches.

  • Organize and host visits from local government, FHI360 and donor, as required.

  • Increase health portfolio by working closely with GAM to develop wining concept papers and/or project proposals for various donors

  • Engage with various donors (ECHO, USAID, DFID etc.) to increase resources for Health & Nutrition and WASH

  • Contribute and support Christian activities that enrich and develop mutual growth in Christ in a way that promotes holistic and integrated witness in our life and work and impacts the poor and vulnerable.

  • Perform any other tasks assigned by the Quality Assurance and DM&E associate Director

Qualifications: Formation/Connaissances/Connaissances Techniques et Expériences:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

The required attributes of the Project Manager are: a program manager with a

  • Bachelor's degree in related field required. Master's degree preferred.

  • A minimum of three years of experience in the specified sector of NTD and/or WASH to include assessment, evaluation, and design of project required.

  • Proven ability to manage relationships with multi-sectoral stakeholders and technical teams in health WASH and other relevant sectors.

  • Experience as a program manager or senior expert advisor required.

  • Proven ability to manage relationships with multi-sectoral stakeholders and technical teams in health WASH and other relevant sectors.

  • Knowledge of and familiarity with U.S. Government international assistance program requirements, preferably USAID and/or other bilateral funding agencies.

  • Experience managing sub grantees and local civil society organizations is an advantage.

  • Written and oral fluency in English and French is a requirement. Ability to communicate in both languages is an advantage.

  • Working knowledge of the WVI Partnership is an advantage, along with the ability to interface sensitively with people from various departments in both field and support offices.

Attitudes et Comportement:

World Vision est une ONG dont le travail est centré sur les enfants. Ainsi World Vision se réserve le droit d’éliminer tout candidat qui aurait un antécédent relatif à l’abus sur un enfant ou des comportements contraires à la protection des enfants ; ce, même après la proclamation des résultats du test.

*Délais de soumission des candidatures: 23 Septembre 2018

*Seuls les candidats présélectionnés seront contactés

Sponsor Engagement Special Projects Leader

*Preferred location: Asia Pacific Region. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision is looking for a strong, energetic and inspiring project leader to take forward an innovation process aimed at improving our ability to engage sponsors globally, and connect them with 3.2 million children and their communities.

As World Vision’s Sponsor Engagement Special Projects Leader, you will facilitate successful outcomes that improve business function. You will lead the delivery and management of innovation projects, collaborate with diverse sets of stakeholders, and continually assess and adapt work to make projects more effective – all with aim of making the World Vision sponsors’ Experience rewarding and fulfilling.

The key responsibilities for which you will take ownership in this role are:

  • Collaborating extensively across the World Vision Partnership to influence change processes.

  • Leading the development, testing, implementation and mainstreaming of innovations to the World Vision sponsors’ experience.

  • Providing leadership and support within the Sponsorship Engagement Team and its internal and external stakeholders to continually improve sponsor’s experiences with World Vision.

In this role, you will report to the Director, Sponsor Engagement, and work closely with the Senior Advisor of Sponsor Engagement Improvement to identify projects necessary to continuously improve the Sponsor Engagement feature set. You collaborate regularly with partner offices to draft and agree on scope, and with Senior Manager Business Systems Capabilities & Support, WVIT, Operations, Field Engagement team, and Support Offices to drive the project to completion.

KEY RESPONSIBILITIES:

Lead innovative continuous quality improvement of Sponsor Engagement features:

  • Facilitate development of improvement concepts with input / validation on ideas, proof of concepts and tests, working closely with SOs/NRDs to ensure target market personalisation needs are met.

  • Working with multiple marketing/experience/product/consumer facing projects, define the scope necessary to realise the global multi-year roadmap of Sponsor Engagement feature improvement roadmap defined by the Senior

  • Advisor, Sponsor Engagement Improvement. Work with the Director, Sponsor Engagement to ensure Go-To Field/Market sign-off to effectively deliver end to end.

  • Collaborate with and contribute to bilateral / multi-lateral continuous improvement development and testing plans, including orchestrating cross-functional input, and ensuring alignment with the broader stabilising of sponsorship.

  • Lead the processes and activities needed to identify, define, combine, unify, and coordinate the various processes and project management activities within the project management process groups.

  • Conduct risk management planning, identification, analysis, response planning, and controlling risk on projects.

  • Design and deliver proof of concepts, pilot winning efforts, scale out efforts to the partnership.

  • Organise, manage, and lead project teams. This may or may not include the direct management of resources, but does include the coordination of project related activities to maintain the timeline, and scope of the project.

  • Negotiate successful alternative plans as appropriate to keep the overall goals and deliverables on course.

  • Ensure systematic programme and project tracking and reporting.

  • Consult on the implementation of all Sponsor Engagement features improvements and its effective monitoring towards enabling an ongoing conversation on the reality of quality and the opportunity for improvements year on year.

  • Contribute to the ongoing definition, scope and design of the Sponsor Engagement coherent story, which enables compelling, tangible progress and impact communications to sponsors globally.

  • Incorporate the large and complex efforts resulting from the above into World Vision’s business as usual process.

Lead and influence Partnership-wide adoption of innovation processes:

  • Manage the processes and activities of the performing organisation that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken.

  • Identify all people or organisations impacted by the project, analysing stakeholder expectations and impact on the project, and developing appropriate management strategies for effectively engaging stakeholders in project decisions and execution.

  • Engage and communicate with Marketing stakeholders at World Vision Support Offices (funding offices) to provide ongoing visibility and transparency into the timeline, deliverables, dependencies and status of all efforts led by this role.

  • Represent and support Director, Sponsor Engagement where required in leadership team meetings and stakeholder engagements and communications.

  • Contribute to the development of a culture of constant improvement through the implementation innovation and coaching of team members. Be a contributing part of the broader community of innovation change leaders in the World Vision partnership.

Direct Project Management and other responsibilities:

  • Monitor timeliness, performance and budgets of both lines of business programmes and projects, along with executive reporting for consistent accountability of key milestones and interdependencies.

  • Ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information.

  • Manage the processes necessary to purchase or acquire products, services, or results needed from outside the project team. Processes in this area include Procurement Planning, Solicitation Planning, Solicitation, Source Selection,

  • Contract Administration, and Contract Closeout.

  • Plan, estimate, budget, finance, fund, manage, and control costs so that the project can be completed within the approved budget.

  • Ensure that the project includes all the work required, and only the work required, to complete the project successfully.

  • Manage the timely completion of the project.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s degree in marketing, project management, business administration or related field (or bachelor’s degree with extensive equivalent experience).

  • Minimum 10 years project management or marketing roles working with multiple projects in international organisations.

  • Demonstrated success in leading innovative process and/or product improvement in a global organisation with complex organisational structure/relationships.

  • Excellent analytical, creative, and innovative approach to solving problems. Critical thinking and capability of generating consistently accurate and useful information to inform strategic planning and decisions.

  • Proven ability to work proactively, identifying problems and need for change, and adapt plans throughout the project lifecycle.

  • Well-developed abilities in solving complex project issues.

  • Proved ability to think critically, evaluate effectively, adapt to relevant new information or changing priorities, and negotiate when faced with conflicting expectations.

  • Strong interpersonal skills, ability to work across cultures, demonstrated experience of influence of non-reporting relationships and authority.

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing).

  • A minimum of 5 years experience in product or customer experience development, being able to clearly net out conclusions from customer insight and define a hypothesised improvement agenda.

  • Extensive international experience in working across cultures and within complex organisational structures.

  • Experience in managing geographically distributed project team to achieve results.

  • Leading complex planning workgroups internationally.

  • Project Management.

  • Marketing.

  • Team leadership.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

Marketing:

  • Experience in driving marketing efforts focused on acquiring new customers/donors and retaining existing customers/donors.

  • Experience in the not for profit sector.

  • Experience in running split marketing tests that drive long term strategy based on data outcomes.

Leadership and Management:

  • Proven leadership skills.

  • Support Office marketing/supporter experience in a leadership role that needed to clearly weigh up and negotiate revenue raising/protecting opportunities versus costs/efforts.

  • Experience in managing geographically distributed project team to achieve results.

  • Well-developed abilities in solving complex project issues.

  • Ability to consult/collaborate widely, bring together diverse views, and facilitate agreement on critical issues.

  • Good facilitation, mentoring and coaching skills.

  • Ability to see the larger picture and analyse details.

  • Ability and commitment to lead and motivate a team of people from various cultural, linguistic, religious and educational backgrounds.

  • Committed to continuous learning and innovation.

Technical Knowledge, Abilities and Skills:

  • Strong project management skills and ability to work effectively with a diverse team of IT professionals.

  • Experience and skills in change management.

  • Experience and skills in risk management.

  • Ability to work effectively in a complex environment and under pressure.

  • Ability to work effectively in a complex, global organisation.

  • Knowledge of and skills in project management tools (Microsoft Project or Smartsheets required).

Relationship Abilities and Skills:

  • Ability and commitment to work with a broad variety of people from various cultural, linguistic, religious and educational backgrounds as well as virtual teams where members are located in multiple countries and time zones.

  • Significant experience, ability and skills to build effective communication with peers and customers, overcome resistance and influence decisions.

  • Ability to communicate clearly and present effectively to diverse groups of people in various settings and by various means (verbal and written).

  • Good facilitation skills.

Christian Commitment:

  • Understanding of, or willingness to learn, World Vision ministry.

  • Strong Christian commitment as evidenced by life and character and acceptance of World Vision’s Christian ethos as encapsulated in the organisation’s Core Values. This will be manifested by regular participation in devotions, as well

  • as regular attendance in chapel services.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Resource Acquisition Management Director for Mali & Mauritania

PURPOSE OF POSITION:

The purpose of this position is to provide strategic leadership in growing WV Mauritania and Mali’s grants and other non- sponsorship funding pipeline as well as in designing WV Mauritania and Mali Resource Acquisition and Management (RAM) systems and ensuring they are implemented effectively so that WV Mauritania and Mali grant projects meet WV and donor requirements.

The position is responsible for managing the RAM units of both countries and leading cross-functional teams in the developing winning grant project designs and proposals. The position will also provide oversight and facilitating effective processes for management. The position shall be the RAM liaison point for donors, partners, government and support offices and is responsible for building relationships and facilitating strategic positioning with these external stakeholders and shall be based in Bamako, Mali

KEY RESPONSIBILITIES:

Strategy and System Development:

  • Develop and implement strategy to grow WV Mauritania & Mali RAM pipeline of income by 2021.

  • Develop and ensure effective implementation of RAM systems, including business processes, risk management, go-no-go decision making, documentation, monitoring and tracking systems, etc.

  • Provide regular updates to senior management team on grant pipeline progress. Early identification and escalation of issues in grant performance to ensure risks are managed.

  • Contribute to WV Mauritania & Mali’s national and sector strategy development. Ensure grant projects align and contribute to both country’s national strategy outcomes and targets.

  • Coordinate with the RAM Finance Officer to ensure financial management systems and capacity are in place for effective reporting on grant project expenditure to donors and support offices. Carry out roles and responsibilities according to WV mission, vision and core values; and

  • Attend and participate in devotional meetings.

Grow the WV Mauritania & Mali GAM Pipeline:

  • Monitor, identify, review and pursue steady stream of grant funding opportunities.

  • Review grant funding opportunities and facilitate go-no-go decision making processes with senior management team.

  • Facilitate cross-functional project teams to develop strong grant project designs.

  • Ensure WV Mauritania & Mali minimum project design standards and documentation standards are met.

  • Ensure WV Mauritania & Mali project design requirements are met for all proposed projects and quality design processes are followed using international best practice and programmatic processes (problem identification, logframe development, M&E planning etc).

  • Coordinate with RAM Finance Office to ensure accurate budgets are developed for each grant project meeting WVI LEAP budgeting standards.

  • Ensure proper management of RAM documents.

  • Liaise with Operations to ensure quality reporting is delivered on time to donor and support offices on grant projects.

Stakeholder Relationship Management (Institutional Donors and GC Support Offices):

  • Network to broker new partnerships and build new relationships with grant donors and potential consortium partners in both countries.

  • Maintain regular dialogue and conduct regular meetings with GC and Support Offices and donors to build relationships, trust and strategically position WV Mauritania & Mali as a priority partner for funding opportunities.

  • Develop strategies and plans for effective stakeholder relationship management.

  • Work collaboratively with Support Offices to develop strong grant proposals and meet deadlines.

Staff Management:

  • Work with P&C in both countries to recruit and effectively manage RAM unit staff.

  • Conduct all required performance management processes, including managing professional development plans for all direct reports.

  • With support from respective RAM Managers assess WV Mauritania & Mali staff capacity with regard to RAM.

  • In coordination with P&C develop capacity building plan and deliver training and activities to build the necessary RAM skills of key staff across both countries.

  • Conduct monthly/regular staff meetings and one-to-one sessions to provide coaching and mentoring with all direct reports and other key RAM related staff.

Professional and Personal Development & Other:

  • Demonstration an understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.

  • Performance review completed and personal development goal achieved.

  • Update information and knowledge gathered through participation of meeting, training, workshop and exchange visit.

  • Any other reasonable tasks requested by the line manager to support the quality of programming for WV Mauritania & Mali.

  • Support a relief response for the relevant sector or as a member of the National Disaster Management Team.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters in fields related to international development.

  • 10 years experience in successful proposal writing and management of proposal development teams, program design, grant acquisition and grant management for international development NGOs.

  • 5 years experience in team management, track record of success in motivating teams and inspiring teamwork and of successfully training, mentoring and supervising grant staff.

  • Track record of success in networking, partner and donor relations.

  • Experience in project management with government and multilateral agencies grant funded projects and experience in grant compliance procedures for major bilateral (GAC, USAID and EU/ECHO) and multilateral donors.

  • Experienced in building teams to development of complex health (nutrition, TB, HIV, maternal child health), resilience, education, child rights & protection and/or Income generation and Livelihoods grant project proposals.

  • Experience in monitoring complex grant project budgets and financial reporting, strong financial awareness.

Preferred Skills, Knowledge and Experience:

  • World Vision Proposal Pro training certificate.

  • Budget and financial management training.

  • WV Gateway to Grants Certified.

  • HEAT/Security Training.

  • Ability to effectively communicate fluently both in French and English.

  • Working knowledge of the WV Partnership preferred and ability to interface sensitively with people from various departments in both field and support offices.

  • Some experience working in the WAR area would be an advantage.

Work/Travel Environment:

  • The position requires ability and willingness to travel in Mali and between both countries up to 30% of the time.

  • International travels of up to 15% may be required.

  • The successful candidate must hold a work permit for both Mali and Mauritania.

Response Programmes Director

*Country location to be determined based on response.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.