World Vision International

Job Opportunities in Mozambique

World Vision Mozambique serves children in communities across the country through child sponsorship, with programmes providing including health care, education, and water and sanitation. World Vision started operations in the country in 1983, providing assistance to people displaced by war. Eventually transitioning to development programming, World Vision created its first Area Development Programme (ADP) with child sponsorship in 1997. Currently, there are 110,000 children registered in 31 sponsorship programmes. World Vision programmes serve a total of 3.5 million people in Gaza, Tete, Zambezia, and Nampula provinces.

Current Opportunities

Chief of Party (CoP) - Malaria, Mozambique

*Position contingent upon funding and donor approval.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

World Vision is a child-focused Christian humanitarian organization implementing development programmes throughout Mozambique. Our interventions are currently reaching approximately 3.5 million people.

World Vision Mozambique seeks to hire a highly-qualified, dedicated individual for the role of Chief of Party. This critical position will be based in Maputo.

The Chief of Party will provide overall strategic leadership, oversight, and coordination for project activities and staff. S/he will possess both deep applied experience in SBC implementation in LMICs, and demonstrated abilities in leadership; strategic thinking; development of effective teams; and change management. S/he must also have a demonstrated ability to collaborate effectively and efficiently with host country agencies, including central and local governments, development partners, civil society, and community-based organizations. Experience in malaria SBC is preferred.

This is an unaccompanied post.

KEY RESPONSIBILITIES:

  • Manage proactive and responsive relationship with grant donor in close collaboration with World Vision National Office staff.

  • Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance.

  • Research new funding opportunities and develop and write funding proposals, if second phase of the grant or cost extension is planned .

  • Supervise a team of senior level international and national staff with skills across a diverse set of technical areas.

  • Ensure proper technical capacity of staff to manage complex donor-funded projects.

  • Lead grant staff and short-term consultants.

  • Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely accurate and professional reports that meet donor requirements.

  • Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to donors and SO staff.

  • Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits.

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Consistently look for more effective and efficient implementation methods and opportunities to increase impact.

  • Participate and conduct on-going lessons learned with key staff and partners/sub-grantees .

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Participate, lead NGO – donor forum to represent WV, the project, and seek cooperation for joint advocacy opportunities.

  • Escalate grant management issues early and openly; resolve grant management issues quickly and fully.

  • Provide spiritual leadership to the grants team. Attend and participate in weekly chapel services and daily devotional meetings.

  • Serve as primary liaison to USAID, local and national governmental authorities, local NGOs, community organizations, Facilitate learning of best practices on program’s technical areas and other donor organizations.

  • Provide vision and strategic technical leadership for the project.

  • Close cooperation with NO GAM lead for implementation of the GAM objectives as well as close collaboration within the NO GAM Unit on donor positioning, lessons learned, grant health and quality improvements.

  • Establish clear and frequent communication regarding program progress and oversight management with the donor.

KNOWLEDGE, SKILLS AND ABILITIES:

Minimum Qualification required:

  • Master’s degree or higher in public health, social sciences, or other relevant discipline

  • Ten years working in the fields of international health programming, SBC, health communication, and/or health promotion, including at least five years’ experience in senior level management positions

  • Proven record of leadership in the design and management of SBC programs in LMICs, and collaboration with U.S. government agencies, other donors, host country institutions, and international and local non-governmental organizations

  • Minimum of five years of experience supervising professional staff

  • Strong written and oral English and Portuguese skills

  • Keen understanding of the unique political dynamics of the country and ability to work carefully and collaboratively to maintain productive relationships with the various government entities in Mozambique

  • Demonstrated accomplishment in working with host-country professionals, ministries and with donor colleagues in country

Preferred Skills, Knowledge and Experience:

  • Experience of leading large and diverse teams

  • Experience in leading and managing large grants in a complex environment.

  • Experience as a CoP/PD or senior expert advisor

  • Experience managing sub grants and contracts under grants for complex projects

Work Environment/Travel:

  • Based in the Provincial office in Nampula, with frequent travel to Provinces of Zambezia, Manica and Cabo Delgado.

Sponsor Engagement Content & Data Improvement Specialist

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Sponsor Engagement Content & Data Improvement Specialist is an exciting and significant role in the development and sharing of over 8 million digital and printed engagement features for child sponsors each year.

This role calls for a tech focused marketer/content planner to oversee and implement a content delivery pipeline for a suite of digital and printed/mail features, working with marketers in 20+ countries and field representatives in the 54 countries where World Vision’s child sponsorship programme operates, as well as internal IT/business capability teams.

Their work will be pivotal to the creation of photos, videos, annual reports, cards and letters to child sponsors, and to the success and sustainablity of emerging bodies of work which are led by market insights and sponsor needs.

The Sponsor Engagement Content & Data Improvement Specialist will need to understand the content needs of all sponsor enagagement features (digital or otherwsie), and work with internal stakeholders and internal systems to achieve timely delivery with desired quality.

This is a technical content role, with equal parts storytelling and equal parts system change/readiness to ensure content is leveraged, available, and where needed, is transformed, automated and sponsor friendly.

They will be part of a global team whose projects are focused on strengthening and improving retention and acquisition of sponsors and prospects in 20+ markets.. This cross-functional role will be varied, fast-moving, strategic in nature and best suited to a content or marketing specialist, with a strong technical/data perspective, exceptional coordination and communications skills.

  • High capacity role that includes coordination, stakeholder engagement, content planning and transformation, system readiness and data quality and auotmation to reach over 8+ million child sponsors, helping sponsors understand the impact they are making possible.

  • Work with marketers in over 20+ funding countries as well as internal IT/systems readiness teams to explore content options, transform, leverage and automate content for sponsor needs.

  • Understand and support the marketing needs of each office to support acquisition and retention activities.

  • Develop systems that ensure data/content quality and assurance.

  • Be comfortable and capable in an agile working environment with virtual team members in different locations and time zones.

  • Help World Vision show our impact/tell our stories better, with more efficiency and system automation.

This position reports to the Director of Child Sponsorship Content and will work in partnership with the Director of Sponsor Experience and Sponsor Engagement Improvement Specialists.

High proficiency in Microsoft Word, Powerpoint and Excel is essential and knowledge of Smartsheet, Power BI is a bonus.

Be part of a fun, exciting content team that’s helping sponsored children and their communities tell their own stories, while helping child sponsors understand the impact they’re helping to make possible.

KEY RESPONSIBILITIES:

Lead the development and enhancement of the Child Sponsorship Sponsor Engagement Feature Content Plan, to support individual projects within the Global Sponsor Experience & Engagement Roadmap.

Lead the implementation of individual content projects to achieve the content objetives of the Global Sponsor Experience & Engagement Roadmap, including planning, system readiness, business requirements, quality assurance, testing and delivery:

  • Lead initial and ongoing design conceptualization of improvements.

  • Collaborate with stakeholders, investigate options, suggest budget requirements and recommend improvements.

  • Facilitate ideation and development with input / validation on ideas, proof of concepts and tests, working closely with marketers from funding offices.

  • Own business needs and requirements.

  • Work with technical teams to explore and achieve system capabilities to facilitate and/or drive improvements to support content needs and pipeline.

  • Support and/or improve World Vision’s critical quality review/assurances endeavors around content and child/community data to be used as part of the content pipeline.

Stakeholder Engagement, Communication and Reporting:

  • Create and lead engagement with selected marketers and field office representatives.

  • Showcase ideas and continuous improvements.

  • Seek feedback and improvements.

  • Coordinate translation.

  • Support, create or lead inspiring internal communications related to improvement projects.

Strategy and Planning:

  • Support the ongoing definition, scope and design of the sponsor engagement coherent story, which enables compelling, tangible progress and impact communications to sponsors globally.

  • Seek and develop opportunities for streamlining of work/effort to reduce work cost and effort for all involved.

Capacity Building and Support:

  • Partner in the development of sponsor engagement feature capacity building manuals, toolkits, learning aids and other learning resources in the testing, mainstreaming, and ongoing operational delivery where required.

  • Provide input and recommendations into organizational capability developments based on improvement projects, to ensure field staff of the future have the right skill set to ensure high quality sponsor engagement features.

Learning and Networking:

  • Invest in relationships and participate in internal and external networks to support improvement projects and grow leadership opportunities.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in marketing, international development, product development or project management

  • Demonstrated success in marketing, international development or project management.

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing). Fluency in English.

  • A broad understanding of non profit operations and commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • 2-3 years experience in marketing, content planning/automation, marketing project management, or product/customer experience development.

  • Experience in working across cultures and within complex organizational structures.

  • Knowledge of child sponsorship and/or international development programming is preferable Vision.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Strong analytical skills, catalyst for improvement and innovation, problem solving involving multiple disciplines.

  • Strong attention to detail, ability to communicate marketing concepts and needs with IT/business requirements/systems teams.

  • Flexible and willing to travel per World Vision policy.

  • Support Office marketing/supporter experience in a leadership role that needed to clearly weigh up and negotiate revenue raising/protecting opportunities versus costs/efforts.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time, when it is safe to do so.

Sponsor Engagement Improvement Specialist (2 positions)

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Sponsor Engagement Improvement Specialist is an exciting and significant role in the production of over 8 million digital and printed engagement features for child sponsors each year.

This role calls for an exceptional marketer/communicator and highly-effective coordinator, who enjoys working with marketers from all over the world with leadership, humity and pace; handling multiple projects at once.

They will be part of a global team who support, facilitate and lead projects within the ongoing improvement of World Vision’s global child sponsorship product experience feature set as well as innovations or emerging bodies of work that may one day be part of the BAU feature set.

These projects are focused on strengthening and improving retention and acquisition of sponsors and prospects, through over 10 m illion photos, videos, cards, letters, updates and reports sent from a sponsored child to their sponsor each year. This cross-functional role will be varied, fast-moving, strategic in nature and best suited to a communications or marketing specialist or manager, with strong coordination, communications and creativity skills.

  • High capacity role that includes coordination, stakeholder engagement, analysis, feature development and design, testing and quality controls to reach over 8+ million child sponsors, helping sponsors understand the impact they are

  • making possible.

  • Work with marketers in over 20+ funding countries as well as internal and external designers, editors and photographers.

  • Understand and support the marketing needs of each office to support acquisition and retention activities.

  • Be comfortable and capable in an agile working environment with virtual team members in different locations and time zones.

  • Ensure consistent, quality content & design for child sponsors.

The Sponsor Engagement Improvement Specialist will be integral to improving the sponsor experience and will require strong written/verbal communication skills, marketing/communications experience, the ability to effectively engage stakeholders, maintain and manage relationships with internal customers and present concepts and ideas, the ability to plan and support collaboration of internal customers and business partners acrooss multiple projects with competing deadlines and shared dependencies.

High proficiency in Microsoft Word, Powerpoint and Excel is essential and knowledge of Smartsheet, Power BI, Photoshop, Indesign, Kissflow, Jupiter is a bonus.

This will be an integral role in supporting the consistent, ongoing improvement to World Vision’s global child sponsorship product experience feature set – meeting the expectations and needs of our target supporter groups, accurately representing the field reality and dignity of those we serve, enabling authentic sponsor-child connections and delivering compelling impact sponsor communications – all towards adding further year on year value to our market ministry.

The aim – to continuously and incrementally improve the quality of the sponsor engagement experience year on year, never allowing stagnation or backsliding in quality.

This position reports to the reports to the Sponsor Engagement Improvement Manager and works in partnership the Director of Child Sponsorship Content, the Director of Sponsor Experience and Director of Sponsorship Operations & Engagement.

Be part of a fun, exciting content team that’s helping sponsored children and their communities tell their own stories, while helping child sponsors understand the impact they’re helping to make possible.

KEY RESPONSIBILITIES:

Lead or support individual projects within the Global Sponsor Experience & Engagement Roadmap:

  • Plan, develop, implement and analyse planned project improvements.

  • Lead initial and ongoing design conceptualization of improvements to envision and garner feedback from stakeholders.

  • Collaborate with stakeholders, investigate options, suggest budget requirements and recommend best improvements for sponsors, children and staff.

  • Facilitate required ideation and development of improvement concepts with input / validation on ideas, proof of concepts and tests, working closely with SOs/NRDs to ensure target market personalization needs are met.

  • Create or update guidance and training resources for field staff.

  • Work with technical teams to explore and achieve system capabilities to facilitate and/or drive improvements.

  • Support and/or improve World Vision’s critical quality review/assurances endeavors. Demonstrate value adding and virtual team behavior and outcomes.

Stakeholder Engagement, Communication and Reporting:

  • Create and lead engagement with selected SO/NRD, RSC and NO/ADP representatives.

  • Showcase ideas and continuous improvements.

  • Seek feedback and improvements.

  • Coordinate translation.

  • Support, create or lead inspiring internal communications related to improvement projects.

Strategy and Planning:

  • Support the ongoing definition, scope and design of the sponsor engagement coherent story, which enables compelling, tangible progress and impact communications to sponsors globally.

  • Recommend strategic choices towards attaining most effective quality improvement across sponsor engagement feature set in market year on year.

  • Collaborate with and contribute to bilateral / multi-lateral continuous improvement development and testing plans, including orchestrating cross-functional input, and ensuring alignment with the broader stabilizing of sponsorship.

  • Seek and develop opportunities for streamlining of work/effort to reduce work cost and effort for all involved.

Capacity Building and Support:

  • Partner in the development of sponsor engagement feature capacity building manuals, toolkits, learning aids and other learning resources in the testing, mainstreaming, and ongoing operational delivery of consistently improved sponsor engagement features.

  • Provide input and recommendations into organizational capability developments based on improvement projects, to ensure field staff of the future have the right skill set to ensure high quality sponsor engagement features.

Learning and Networking:

  • Invest in relationships and participate in internal and external networks to support improvement projects and grow leadership opportunities.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in communications, marketing, product development or project management.

  • Demonstrated success in marketing, communications or project management.

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing). Fluency in English.

  • A broad understanding of non profit operations and commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • 2-3 years experience in marketing, communications, project management, product or customer experience development.

  • Experience in working across cultures and within complex organizational structures.

  • Knowledge of Child Sponsorship and development programming, preferably with World Vision.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Strong analytical skills, catalyst for improvement and innovation, problem solving involving multiple disciplines.

  • Attention to detail, ability to understand and adhere to branding guidelines and communications style guides.

  • Flexible and willing to travel per World Vision policy.

  • Support Office marketing/supporter experience in a leadership role that needed to clearly weigh up and negotiate revenue raising/protecting opportunities versus costs/efforts.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 2% of the time, when it is safe to do so.

Senior Advisor, Church Partnership

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

World Vision as a Christian humanitarian organization works with the diverse expressions of the Church as our indispensable partner in our shared pursuit of social and spiritual transformation and the holistic well-being of children, especially the most vulnerable.

Our global strategy calls us to ‘live out our Christian faith with boldness and humility’ and to expand and deepen our partnerships with churches and faith leaders to identify and address the spiritual causes of poverty and vulnerability.

This commitment is guided by WV’s Partnerships with Churches’, ‘Witness to Jesus Christ’ and Faith & Development management policies. This position, in line with the relevant policies, will provide strategic leadership, technical guidance and tools to the WV’s Field Offices to engage and partner effectively with churches and Christian agencies in the design and implementation programmes that promote sustainable, holistic child well-being.

KEY RESPONSIBILITIES:

Program Guidance

Provide strategic leadership in the development, refinement and implementation of global guidelines and resources to strengthen effective engagement and collaboration with churches, church leaders and Christian Faith Based Organisations (FBO’s) in WV’s programming for child well-being, in line with relevant WVI policies:

  • In collaboration with Global Field Operations (GFO) and Global Impact (GI) teams, develop guidelines and capacity building resources for field office’s use to strengthen their engagement and mobilisation of churches, Christian networks and FBO’s as an integral part of WV’s community-based approach, empowering to improving child well-being

  • Revise and socialise WVI’s existing frameworks and capacity building resources on church partnerships.

  • In collaboration with the WVI Partnering team, refine existing tools and/or develop new resources to support church partnerships.

  • Ensure WV’s guidelines on church partnerships build on existing best practice in partnering and external engagement developed by WV’s advocacy and External Engagement team.

  • Engage with GFO and regional offices regarding gaps or promising practice, emerging from church partnership data and collaborate on solutions.

Innovation

Based on current practice, lead a collaborative effort with F&D Field Support, TD, GFO and Partnering teams to:

  • Develop, pilot and scale a Christian discipleship project model to engage and equip churches and church leaders in their calling to ensure children experience fullness of life, grow in holistic discipleship while being protected, valued and included.

  • Map currently used practices, models and/or resources used in our programs to further Child Well Being (CWB) in partnership with churches.

  • Identify and document promising practices.

  • Identify current gaps based on analyses for a holistic engagement and discipleship approach.

  • Develop a child-focused, Biblical transformational development process for field offices to engage with local churches to fit and accompany WV’s Development Project Approach (DPA) process.

  • Identify areas within the current DPA process to enhance and deepen partnerships with churches and church leaders.

  • Review similar church engagement approaches to identify synergies and potential for integration.

  • Follow the WV processes to design, develop, pilot, scale-up and approve these approaches that can be used by local churches in WV’s offices and programs.

  • In collaboration with Global Field Operations and Global Impact teams, develop mechanisms to ensure full integration of these approaches into WV’s operational systems, including appropriate monitoring and evaluation mechanisms.

  • Provide guidance to the WV Technical Academy to develop an e-course for these approaches.

External Engagement and Advocacy

Provide strategic leadership and support to Regional Offices (ROs) in the formation and leveraging of strategic partnerships with churches at regional and national level for improved CWB:

  • Support NOs and ROs to engage strategically with local church partners in prioritised global advocacy events or moments on issues affecting the vulnerability of children.

  • Ensure church partnerships contributions to advocacy gains are articulated in Global campaign and FO reporting through Advocacy Strategic Metrics and CVA engagement.

  • Support the development of strategies and resources to support NOs and ROs to develop and equip faith leaders as advocates for child well-being.

  • Identify local Church/Christian partnerships with potential for increased impact through global partnerships.

  • Report on the quality of the prioritised partnerships and their contribution to advocacy towards CWB.

  • Collaborate with Faith & Staff Formation team, to support national offices as they mobilise churches to reflect and pray on issues increasing the vulnerability of children.

Learning

Lead the continued learning of WV’s church and interfaith relations through KM Initiatives:

  • In collaboration with F&D Knowledge Management and Global Communications identify, document and disseminate promising practices, lessons learnt, innovation, and change stories on Church Partnerships.

  • Ensure periodic analysis of Church Partnership data in Horizon, Operations or Impact Portals to show trends and enhance learning.

  • Collaborate with GFO, Global Impact and Horizon teams to enhance WV’s reporting systems (Horizon) to capture national level church partnerships, including joint advocacy.

Collaboration

Ensure effective integration of church partnerships into sector project models and field guidance:

  • In collaboration with F&D’s staff and Field support team work with WV’s global sector, disaster management, fragile contexts and urban teams to ensure the engagement of churches and church leaders are well integrated into project models, field guidelines and quality assurance resources.

  • Partner with global sector teams and GC F&D to refine resources and strengthen church’s implementation of Spiritual Nurture of Children approaches and resources.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Graduate or post-graduate degree in theology, religious studies, development studies or other related fields.

  • At least 5-7 years’ of experience of hands-on work with a range of Church structures, denominations and para-church organisations, especially in the Global South.

  • At least 5-7 years’ experience in strategic planning and program design and management within the development/humanitarian industry, including the role of the local church in community development processes.

  • At least 5-7 years’ experience and demonstrated understanding of other faith communities, the complexity of working as Christian NGO within Faith contexts, relationship with the faith and development arena, major players, and joint work towards the sustainable development goals.

  • At least 3 years of knowledge and experience of supporting multi-stakeholder partnerships, especially faith-based partnerships.

  • Excellent relationship building skills and ability to leverage that towards concrete collaboration and partnerships.

  • Excellent verbal and written communication skills with proven experience in writing and producing clear, concise and effective guidance materials, including online facilitation resources, while using up-to-date adult learning approaches.

  • Clarity in conceptual thinking and communication including critical thinking skills and ability to challenge the status quo.

  • Exemplary personal Christian commitment, vibrant and mature Christian leadership.

  • Minimum of 3-5 years’ experience in programming in field location, preferably in more than one context or continent.

  • Demonstrated ability to interact effectively in culturally and religiously diverse environments.

  • Strong organizational, time and project management skills and experience.

  • Strong computer literacy in use of MS Word, Excel, Outlook; proficiency in hosting webinars, e-learnings and conference calls.

  • Proven experience working with and through networks.

  • Effective in written and verbal communication in English.

  • Fluency in Spanish an advantage, other languages helpful also.

Preferred Skills, Knowledge and Experience:

  • Knowledge of and commitment to World Vision objectives and ministry priorities.

  • Experience of working with, relating to and influencing within Catholic structures.

  • Self-starter with strong time management, coordination, prioritization, multi-tasking skills.

  • Ability to work with a high level of ambiguity.

  • Excellent interpersonal skills and proven flexibility to work well with others with diverse personal styles.

  • Work collaboratively with team members when assigned to work as part of a team.

Work Environment/Travel:

  • Ability and willingness to travel domestically & internationally up to 30% of the time.

Support Office Engagement Advisor, Faith & Development

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

This position will advise Support Offices (SO) leadership, with an emphasis on SO Faith & Development (F&D) leads, guiding them regarding their respective office’s objectives to maintain WVI’s commitment to ‘live out our Christian faith and calling with boldness and humility.” The advisor will help equip SO leaders and staff to understand and articulate WV’s Mission, Vision and Core Values both internally and to externally, with the aim of strengthening WV’s brand, credibility and reputation; supporting partner collaboration; increasing revenue growth; and helping them to bear witness to the good news of the kingdom of God to our donors.

KEY RESPONSIBILITIES:

Provide technical guidance to SO Faith & Development (F&D) leads as they support SO leadership to realise Our Promise Strategic Imperative 1 (Living Out Our Christian Faith and Calling with Boldness and Humility) and as they share World Vision International’s faith related documents (Core documents, policies and guidelines) and advise SO leadership on their implementation. This may include direct engagement with SO CEO constituencies (leadership team, staff, Board, etc.) as needed.

Activities would include:

  • Promoting relevant F&D Resources.

  • Advising SO leadership and staff to identify and address needs to understand, articulate and live out WV's Christian faith and calling as appropriate to their context.

  • Advising SO Teams to ensure faith considerations are integrated into all supported field programmes for child well-being.

Engage with SO leadership on strategic F&D related issues:

  • Listen and advise on opportunities to support F&D initiatives through Grants Acquisition & Management, fundraising channels and resources.

  • Strengthen consistent and clear communication of World Vision’s Christian identity and mission, with messaging adapted for different audiences.

  • Strengthen strategic partnerships with churches and faith-based organisations (FBOS) for holistic ministry.

Advise in the development, monitor the implementation and analyze SO action plans around:

  • Strategic Imperative 1 ((Living Out Our Christian Faith and Calling with Boldness and Humility).

  • “Our Voice” Staff Survey Christian identity question results.

  • Staff completion of the Mission Immersion Programme (MIP).

F&D specific competencies:

  • Apply Faith Literacy

  • Support Faith Integration into Strategy & Programming.

  • Support the Spiritual Nurture of Children at the Local Level.

Identify needs and, as necessary, develop relevant F&D Resources (ex. Learning modules, marketing and fundraising materials that articulate WV’s Christian identity) for SO leaders and staff.

Advise in the realization of GC F&D objectives, especially as they contribute to the Faith & Staff Formation sub-team.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong writing skills and proven ability to produce original documents, briefings, articles and document summaries.

  • Advanced skills in in adult learning styles and instructional and curriculum design.

  • A deep understanding of and appreciation for the broad range of Christian traditions and denominations that are represented within World Vision, as well as communicating the value of WV’s interfaith work.

  • Experience in supporting Christian faith expression/trends in post-Christian, other faith predominant and majority secular contexts.

  • Strong intercultural relations competency.

  • Extensive experience and a deep understanding and application of protocols surrounding WV communication, working across sectors, and working across all levels of the organisation.

  • Knowledge and understanding of core marketing and sales strategies and tactics, including engagement with high net worth supporters, mass market supporters, schools and churches.

  • Experience in designing marketing communication assets and reports.

  • Deeply devoted to his/her relationship in Christ through prayer, Bible study, and involvement in the local church.

  • Bachelor’s degree, with a preference for degrees in theology, practical ministry, marketing and communications.

  • Advanced proficiency in written and spoken English.

Preferred Skills, Knowledge and Experience:

  • Master’s Degree, or equivalent experience, in Communication, Divinity, Christian Ministry or International Development.

  • 3-5 years of experience working with World Vision Faith & Development at a regional or global level.

  • 3-5 years of experience working with World Vision Support Offices.

  • Graphic design and video editing skills.

  • Experience with working remotely and on dispersed teams.

  • Ability and flexibility to attend virtual meetings in different time zones (including early mornings or late nights).

Work Environment/Travel:

  • This position will travel up to 15% of the work time per year.

  • The employee is regularly required to sit, talk, or hear, use repetitive hand motion, stand, walk, reach, bend or lift up to 20 pounds.

Global Talent Acquisition Manager

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

As Global Talent Acquisition Manager, you will make significant impact on Our Promise to the world’s most vulnerable children by attracting World Vision’s greatest driver for success – our staff. You will lead a small team of Talent Acquisition professionals in finding great internal and external talent for mid to senior leadership roles.

Using your Talent Acquisition leadership skills, you will source and recruit for talent globally, with a specific focus in Africa, the Middle East and Eastern Europe Region (MEER), as well as VisionFund International (VFI), the micro-finance arm of the World Vision Partnership. You will recruit globally for departments that support Global Field Operations within World Vision International (WVI), including Water, Sanitation and Hygiene (WASH), Livelihoods, Global Health and Technical Services Organisation (TSO). You will also use your Leadership or Executive Recruiting experience to recruit global senior leaders (i.e. Regional Leader/ VP level) within WVI and VFI.

You will use your in-depth skills in organisational branding, sourcing strategies, candidate screening and selection to ensure a positive recruitment and candidate onboarding experience. Additionally, you will coach and inspire your team for exceptional delivery of results, customer service and their professional growth.

KEY RESPONSIBILITIES:

Strategic Leadership and Planning:

  • Lead the implementation of the Africa, MEER, and VF talent acquisition strategy within the TA team in support of Our Promise.

  • Ensure alignment of team objectives and deliverables with the People & Culture (P&C) and TA team objectives.

  • Lead the International Recruiter and support team; participating in strategic and tactical planning sessions for organisational effectiveness and that of individual business units to meet organisational, team and individual work goals.

  • Lead, plan, and co-implement initiatives towards the realisation of the organisational vision, mission, strategy, and annual TA and Recruitment operating plan, including the employee engagement (Our Voice) outcomes within the team.

  • Lead the implementation of the department projects and team goals.

  • In collaboration with Africa, MEER, VF, and Partnership Leaders, develop and deliver strategies and tools to help meet their key talent business objectives: National Director and other key leadership Talent pipelines.

Talent Management & Leadership:

  • Lead, mentor, and coach the Africa, MEER, and VF Talent Acquisition team, providing support for individual and team growth and development.

  • Develop and maintain multiple channels and networks in WVI partnership to build a deep, diverse understanding of the local contexts in which WVI works in order to ensure compliance with local recruitment practices and legal requirements.

  • Be intentional in identifying and developing required technical on-the-job skills in the Talent Acquisition team.

  • Establish Individual Development Plans that are evident for enhancing staff career growth, engagement, and retention.

  • Support the TA Team, through leading team change initiatives aimed at fulfilment of ongoing cohesion and effectiveness of the Global Talent Recruitment and Global P&C functions.

  • Provide guidance to P&C Colleagues supporting Talent Acquisition processes around Partnership Recruitment policies and processes.

  • Ensure ALL new applicable hires done by the team have gone through Misconduct Disclosure Scheme (MDS) protocol.

International, Global, and Regional Recruitment/Management and Leadership Roles:

  • Serve as Leadership or Executive Recruiter for senior Africa, MEER, VF, and supporting Global Centre department roles and conduct thorough Position Briefs (assignment intake meetings) with hiring managers for recruitment of all managed positions.

  • Perform pre-screening calls as well as develop written Pre-screening Questionnaires for the purpose of evaluating applicants’ abilities and overall organisational culture and job alignment.

  • Conduct recruitment responsibilities in a professional, service-oriented, responsive, innovative, ethical and cost-effective manner in accordance with WVI goals and Christian principles.

  • Utilise recruitment tools appropriately and efficiently to ensure consistent, timely, and accurate data entry and management.

  • Interview candidates, combining various methods (e.g., structured interviews, technical assessments, observation, and behavioural assessments) to ensure the best candidate is appointed into a role.

  • Negotiate offer of employment with selected candidates within limits specified by the Partnership Recruitment Policy and the Hiring Office, guiding Line Managers and Leadership as appropriate, right up to the point of issuing a written Contract of Employment for successful candidates.

  • Promote the organisation’s reputation as a great place to work for Christian humanitarian professionals and senior for-profit experts with transferable skills. Also serve as WVI and VF’s Brand Ambassador through the Recruitment process, acting as a first gatekeeper and advocate.

  • Coordinate with the P&C Ops Support team and local hiring office to ensure appropriate orientation and on boarding programmes are in place for all new recruits.

Stakeholder Management, Customer Service and Workforce Planning:

  • Coordinate with Partnership. Regional and National office leaders to assess, plan and forecast for hiring needs.

  • Help in supporting leaders in creating Diversity Sourcing and Recruitment Strategy as appropriate for specialised work contexts, especially fragile contexts.

  • Develop, build and maintain relationships with global P&C Directors and support the consistent implementation of international recruitment policies, with particular emphasis on IA Compensation, Benefits, and Total Rewards approaches.

  • Attend client meetings (both in-person and virtually, as requested) and brief senior staff on sourcing and recruiting efforts.

  • Keep TA leadership updated on possible staffing needs and upcoming projects.

  • Lead the development and implementation of a Diversity Sourcing and Recruitment Strategy for all regions and supporting GC departments.

  • Maintain strong talent pipelines based on client needs, with particular focus on ND and other hard to fill roles.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 7+ years’ experience in recruitment of leadership, managerial and professional technical positions in different countries and cultures, preferably in both the INGO and for-profit sector.

  • Previous Executive Recruitment experience, preferably in Africa and the Middle East/Eastern Europe.

  • Proven experience as a talent acquisition leader with a professional work team, utilising common systems approaches to work required.

  • Proven knowledge of common P&C (HR) policies and the use of problem-solving skills in a cross-cultural environment.

  • At least 5 years’ experience in full-cycle recruiting, sourcing, and employment branding, much of it within a global or multinational context.

  • Demonstrated ability of extensive use of creative Internet recruiting, sourcing tools and networking skills to connect with talent in different professions.

  • Ability to prioritise effectively and manage multiple projects in a fast-paced and ever-changing multinational organisation.

  • The ability to operate effectively within a geographically dispersed organisation and lead a virtual team.

  • Extensive customer service experience serving or supporting an international or global workforce required.

  • A deep understanding and passion for recruitment, aware of the latest trends and global talent market.

  • Proficiency in Microsoft Office and MS Teams.

  • Bachelor’s degree or equivalent is required as a minimum.

  • A Master’s degree in human resources or equivalent work experience is preferred.

  • Extensive experience utilising Topgrading selection methodology (preferred) and/or behavioural interviewing (e.g., BBI, Targeted Selection).

  • Solutions-oriented with strong problem-solving and follow-up skills.

  • A self-starter who is driven to find the best candidates for positions and who can work in an environment with minimal supervision.

  • A strong team player and collaborator who is able to effectively network amongst all work levels, both within and outside the organisation.

  • Strong interpersonal, negotiation communication skills (both written and oral).

  • A proven track record of providing exceptional cross-cultural customer service.

  • Experience in planning and forecasting workforce staffing needs, including pipelining.

  • Demonstrated computer literacy, including experience tracking recruitment metrics and developing strategies to improve outcomes.

  • Expertise in advanced internet searching, candidate research, and cold-calling.

  • Confident in advising and partnering with business partners, hiring managers, and other stakeholders.

  • An experienced Chrisitan leader who works to improve their spiritual maturity and that of others.

Preferred Skills, Knowledge and Experience:

  • Strong relationships with INGO leaders in Africa and MEER.

  • Excellent relationship-building skills.

  • Certification/training in Internet Recruiting and Sourcing.

  • Current /previous WV experience highly preferred.

  • Second language such as Arabic, French or Portuguese is highly desirable.

Work Environment/Travel:

  • The position requires the ability and willingness to travel domestically and internationally up to 15% of the time.

  • The position required flexibility to accommodate clients (candidates and leaders) in different time zones for scheduling meetings and supporting various recruitment outcomes.

People & Culture (HR) Change and Readiness Officer

*Position location to be determined by the home country of successful candidate in a jurisdiction (US state or country)where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Working with the Manager for P&C Readiness, change and Communications, this role will provide readiness, change management, and communications support for People & Culture (P&C) initiatives and projects, ensuring that the needs of P&C internal clients and centres of expertise (COEs) are met and that client/COE communications are aligned with the overall P&C Priorities, Global Communications standards, and World Vision’s strategy. This role will provide change and communications planning and implementation, analysis, writing, editing, video production/editing, and branding advice as needed. Provide intranet (SharePoint) administration for People & Culture as guided by team. Support content planning and story gathering/development for various P&C communications channels.

KEY RESPONSIBILITIES:

Communications:

  • Develop and integrate communications plans with key messages, target audiences and tactics identified to support the P&C operations, priorities and projects carried out by P&C internal clients, COEs and other stakeholders.

  • Engage with P&C internal clients, which may include both standing teams and project groups, to identify, develop and maintain a clear understanding of the clients’ purpose, objectives and critical success factors, as well as communication needs, platforms, and methods to support these teams and projects. Identify and resolve challenges as needed to improve communications with P&C audiences.

  • Actively collaborate in the implementation of the communications plans, which includes producing communications pieces (written, printed, banners, teasers, website design and maintenance, research, etc.)

  • Hands-on communications project support, including, but not limited to, managing, hosting and supporting of possible webinars, training sessions, fireside chats, video recording, etc.

Change Management:

  • Integrate change management methodology and activities into communications and/or project plans that support the implementations and initiatives of People & Culture in coordination with internal clients, COEs and other stakeholders.

  • Influence and maintain rapport with internal clients through continuous collaboration, responding to requests, arranging proactive meetings and resolving concerns related to change management.

  • Identify potential people-side risks and anticipated points of resistance, and make recommendations to mitigate change-related risks/concerns, identify change agents and execute proposed plans, etc.

  • Conduct change readiness assessments, evaluate results and present findings. Share the results with key stakeholders and offer counsel to develop and apply action plans.

Content Planning, Development and Analysis:

  • Prepare, tailor and edit internal communications content for various audiences that reinforce P&C Priorities, P&C initiatives and operations, and World Vision’s strategy and brand, including written, print and digital material such as announcements, articles for Global and P&C communications channels, training documents, guides, presentations, intranet pages/sites, infographics, etc.

  • Source and/or create content for the P&C newsletter, Global Communications channels, periodical reports, P&C announcements, videos, podcasts, photos, and any other piece of communication needed. This includes story gathering through interviews and research, etc.

  • Source communications services as needed, internally or externally, including graphic design, video, interactive media, etc.

  • Conduct ongoing analysis of current P&C communications mechanisms/channels. Provide recommendations on how improvements and innovations can be made. Develop new/refreshed mechanisms as needed for targeted P&C audiences.

  • Ensure compliance with WV Brand standards.

Client Engagement/Liaison:

  • Build relationships and a regular line of communication with P&C internal clients, COEs, Global Marketing and Communications, and other stakeholders.

  • Participate in team meetings and other briefing and planning meetings as appropriate.

Intranet / P&C Rhythm of the Business Support:

  • Engage with clients regarding needs for intranet content, such as team or project worksites, pages or sites for intranet content, posting of announcements, documents and other content to support P&C project needs - both in wvcentral and in related websites, internal or external to WV.

  • Gather requirements, design and develop intranet sites, subsites and pages with WV’s intranet (wvcentral) in SharePoint.

  • Regularly review P&C wvcentral content and make changes/improvements based on the needs of internal clients, other stakeholders and staff.

  • Maintain the P&C Rhythm of the Business Calendar and ensuring updates are shared with P&C Practitioners.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least three years working in a related field in communications, public relations, journalism, marketing, preferably in a global and multi-cultural environment.

  • Strong understanding of change management and communications tools and best practices.

  • Demonstrated relationship building and networking skills.

  • Ability to synthesise information into cohesive content.

  • Offer input on issues and challenge the status quo/conventional wisdom.

  • Rich media experience – intranets, video production/editing, podcasts.

  • A bachelor’s degree in communications, journalism, public relations, or a related client-services field, or equivalent work experience.

  • World Vision Change Management Certification or equivalent.

  • Fluency in English.

Preferred Skills, Knowledge and Experience:

  • Technical proficiency in video production/editing, photo editing.

  • Technical proficiency in SharePoint (2013) administration and web content development.

  • Excellent writing and oral communication skills.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5-10% of the time.

Technical Advisor, Social and Behaviour Change

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The TSO Senior Technical Advisor (STA) for Social and Behaviour Change position provides high quality technical assistance to clients in trainings, assessments, programme design, execution, monitoring, evaluation and scale-up of social & behavioural change (SBC) tools, core project models and sector approaches in alignment with World Vision’s (WV) strategy to improve child well-being (CWB) impact. This includes all aspects of grant acquisition and management for foundations, bi-lateral and multi-lateral donors including facilitation, partnering with peer organizations and private sector engagement as per needs defined by Field Office, Regional, Support Office and Global Centre clients. The STA

will continue to learn and grow in technical expertise to provide best in class service while building capabilities of team members for SBC. This position may require travel up to 30%. The Senior Technical Advisor reports to the Health Technical Director with a matrix relationship to the Global Sector Lead, Health & Nutrition.

KEY RESPONSIBILITIES:

Senior Technical Advisor

Policies, Standards and Guidance:

  • Upon assignment, TA refines terms of reference with clear objectives, timeline, role & responsibilities and deliverables.

  • Provides high quality technical assistance to Field Offices for programme design, monitoring and evaluation, with a concentration on SBC tools (e.g. Barrier Analysis, Trials of Improved Practices [TIPS], positive deviance inquiries) and SBC CPMs (e.g. Nurturing Care Groups).

  • Co-creates and develops new project models and sector approaches in collaboration with and as per the requests from the Global Center (GC) Sector Lead.

  • Co-creates and develops online training resources (e.g. asynchronous Barrier Analysis and NCG trainings; smaller narrated presentations on SBC).

  • Provides technical assistance to Field Offices (FO) to contextualize and adapt project models and sector approaches, and to apply SBC-related tools, to their contexts.

  • Conducts technical reviews and provides consulting in response to requests from FO, Support Offices (SO), Regional Offices (RO) or GC clients.

  • Engage with leading global practitioners and donors to learn, share, develop and communicate external best practices and standards aligned with WV strategy, Our Promise (OP).

  • Using best practices, innovative thinking and cutting-edge technical expertise, TA provides insight and practical ideas for adaptive design of core project models, donor and partner models and next generation approaches.

  • Contribute to FO,s strategy design, and sector Technical Programme (TP) process based on a service request.

Staff Capability:

  • Work alongside Global Centre and Field Office staff to build understanding of WV’s global sectoral approaches and core project models and global best practices and lessons learned.

  • Provides training to clients as requested, including using data to inform decision making.

  • Mentors and coaches technical staff across sectors.

  • Contribute to the development of learning pathways for technical staff across sectors.

  • Identify best practices and lessons learned from program implementation, document and share to Community of Practice (COP) as needed.

  • Participate in sector COP.

Innovation/Research:

  • Influence Global Centre and field implementation teams with innovative and promising approaches.

  • Share learnings within team (sector and/or project model).

  • Lead or support the development of articles, presentations, manuscripts for peer-reviewed journals, and other products that contribute to World Vision’s technical brand in alignment with relevant external engagement strategies.

Programme Design:

  • Provide technical expertise for all aspects of programme design (including win themes, theory of change development, logframe, proposal coordination and writing etc.) based on data, to enhance impact and evidence of impact.

  • Develop research agendas for inclusion in grants to enhance evidence of impact.

  • Lead, facilitate or participate in assessments.

  • Lead or participate in developing winning programme design and resultant proposals for grant donors as per requests from clients including developing alternative approaches.

  • Support FOs in developing capacity statement.

  • Acts as key technical personnel of grant funded programmes for Field Offices during start-up or transition phases.

Programme Implementation:

  • Facilitate and/or participate in learning events.

  • Document lessons learned and generate stories of impact.

  • Ensure FO TP designs meet organizational standards.

  • Influence decision makers and technical specialists across the partnership, (especially in FOs and SOs) for continuous Programme Quality and quality improvements using programme data.

  • Lead and/or participate in programme assessments and evaluations and provide inputs and advice.

  • Assist with scale-up of core project model implementation in FOs, in alignment with strategy.

TSO Business Processes

Knowledge Management and Communications:

  • Contributes to organizational learning through active engagement and leadership within internal and external COPs, especially WV’s existing SBC CoP and the CORE Group SBCWG.

  • Share client engagement best practices across TSO.

Professional Development:

  • Commitment to ongoing learning for professional development and growth.

Internal Relationships:

  • Work collaboratively with staff in other TSO sectors, and with GC sector and ministry teams.

  • Approach work with a commitment to client-service, that grows the capacity of FO clients.

External Engagement:

  • Engage with external agencies as needed in the provision of technical services to clients.

  • Represent WV in external conferences, donor meetings, technical forum, etc. as requested by clients.

Admin:

  • Maintain projects in Workfront.

  • Complete travel bookings and expense reports.

  • Ensure internal information management systems are updated and maintained.

  • Complete required Compliance Trainings.

  • Participate in team meetings and communication.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Senior technical specialist.

  • 5 years (min) field level and headquarters experience.

  • Master’s degree in relevant technical area of specialization (MPH preferred).

  • Trained in Designing for Behaviour Change or Barrier Analysis (5 day minimum course) and the Care Group Approach (5 day minimum course).

  • Knowledge of multiple behaviour change models.

  • Substantive grant experience required.

  • Practitioner/contributor DME experience preferred.

  • Fragile context or humanitarian experience ideal.

  • Language skills appropriate to geographic assignment’.

  • Training / adult learning as a required capability.

  • Multi-regional experience, multiple contexts, multiple languages.

  • Strong experience in building competencies for Social and Behaviour change across contexts (fragile, development, urban) and across sectors (health, nutrition, child protection, WASH and others).

  • Strong experience in training field staff and others in Barrier Analysis or Designing for Behaviour Change, and the Care Group approach. Training experience with Make Me a Change Agent a plus.

  • Strong experience in grants acquisition and management with bilateral and multilateral donors as defined in attached GAM competency overview.

  • Experience in programming, grant implementation and management.

Preferred Skills, Knowledge and Experience:

  • Masters Degree in a relevant area (MPH preferred).

  • Second language proficiency.

  • Networked with deep knowledge of the sector and the significant actors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Early Childhood Development Technical Advisor, TSO

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Early Childhood Development Technical Advisor (TA) position provides high quality technical assistance to clients in assessments, programme design, execution, monitoring, evaluation and scale-up of core project models and sector approaches in alignment with World Vision’s (WV) strategy to improve child well-being (CWB) impact, specifically in the life cycle of early childhood development (8 years old and below). This includes all aspects of grant acquisition and management for foundations, bi-lateral and multi-lateral donors including facilitation, partnering with peer organizations and private sector engagement as per needs defined by Field Office, Regional, Support Office (SO) and Global Centre (GC) clients. The TA will continue to learn and grow in technical expertise to provide best in class service for Early Childhood Development. This position will travel up to 30% for client requests and where possible for the individual. The TA reports to the sector Technical Director.

KEY RESPONSIBILITIES:

Field Office and Regional Office Assignments

Programme Design:

  • Provide high quality technical assistance to Field Offices for programme design, monitoring and evaluation in ECD programmes.

  • Provide technical expertise for all aspects of ECD programme design (including win themes, theory of change development, logframe, proposal coordination and writing etc.) based on data, to enhance impact and evidence of impact.

  • Develop research agendas for inclusion in grants to enhance evidence of impact using global tools and standards related to early childhood development milestones and environments.

  • Lead, facilitate or participate in assessments.

  • Lead or participate in developing winning ECD programme design and resultant proposals for grant donors as per requests from clients including developing alternative approaches.

  • Support Field Offices in developing capacity statement and

  • Acts as key technical personnel of grant funded programmes for Field Offices during start-up or transition phases.

Programme Implementation:

  • Ensure Field Offices ECD programme designs meet organizational standards.

  • Influence decision makers and technical specialists across the partnership, for continuous Programme Quality and quality improvement using programme data.

  • Lead and/or participate in programme assessments and evaluations and provide inputs and advice.

  • Assist with scale-up of core project model implementation in FOs, in alignment with strategy.

Innovation and Learning:

  • Influence Global Centre and field implementation teams with innovative and promising approaches.

  • Facilitate and/or participate in learning events.

  • Document lessons learned and generate stories of impact.

  • Share learnings within team (sector and/or project model).

  • Participate in Regional COP (Community of Practice) or learning networks relevant to the sector.

Staff Capability:

  • Work alongside Field Office staff to build understanding of WV’s global sectoral approaches and core project models and global best practices and lessons learned.

  • Provides training (virtual or in country) to clients as requested, including using data to inform decision making.

  • Mentors and coaches technical staff in FOs and SOs.

  • Contribute to the development of learning pathways for technical staff.

Global Centre Engagement and Assignments

Project Model Guidance and Adaptation:

  • Co-creates and develops new project models and sector approaches in collaboration with and as per the requests from the Global Center (GC) Sector Team.

  • Using best practices, innovative thinking and cutting-edge technical expertise, TA provides insight and practical ideas for adaptive design of core project models, donor and partner models and next generation approaches.

Research:

  • Lead or support the development of articles, presentations and other products that contribute to World Vision’s technical brand in alignment with relevant external engagement strategies and donor needs.

Personal Development, TSO Core and Domains

Professional Development:

  • Commitment to ongoing learning for professional development and growth.

  • Engage with leading global practitioners and donors to learn, share, develop and communicate external best practices and standards aligned with WV strategy, Our Promise (OP).

TSO Systems and Knowledge Management:

  • Lead or participate in a TSO Domain/GAM CORE team.

  • Serve as a Core Project Model or Approach ‘Hero’ for your sector team.

Administration and Management

TSO Business Processes & CREDO

Internal Relationships:

  • Work collaboratively with staff in other TSO sectors, and with GC sector and ministry teams.

  • Approach work with a commitment to client-service that grows the capacity of FO clients.

External Engagement:

  • Engage with external agencies as needed in the provision of technical services to clients.

  • Represent WV in external conferences, donor meetings, technical forum, etc. as requested by clients.

Admin:

  • Maintain projects in Workfront.

  • Complete travel bookings and expense reports.

  • Ensure internal information management systems are updated and maintained.

  • Complete required Compliance Trainings.

  • Participate in team meetings and communication.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Mid-level/senior ECD technical specialist.

  • 5 years (min) field level and headquarters experience.

  • Master’s degree in relevant technical area of specialization related to early childhood development.

  • Substantive grant experience required.

  • DME experience preferred.

  • Fragile context or humanitarian experience ideal.

  • Proficient in English.

  • French or Spanish is ideal.

  • Training / adult learning as a required capability.

  • Multi-regional experience, multiple contexts.

  • Strong experience in grants acquisition and management with bilateral and multilateral donors as defined in attached GAM competency overview.

  • Experience in programming, grant implementation and management.

Preferred Skills, Knowledge and Experience:

  • Masters Degree in a relevant subject.

  • Second language proficiency.

  • Networked with deep knowledge of the sector and the significant actors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Technical Advisor, TSO Livelihood

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Technical Service Organisation (TSO) Senior Technical Advisor (STA)/Technical Advisor (TA) position provides high quality technical assistance to clients in assessments, programme design, execution, monitoring, evaluation and scale-up of core project models and sector approaches in alignment with World Vision’s (WV) strategy to improve child well-being (CWB) impact. This includes all aspects of grant acquisition and management for foundations, bi-lateral and multi-lateral donors including facilitation, partnering with peer organizations and private sector engagement as per needs defined by Field Office, Regional, Support Office and Global Centre clients. The STA/TA will continue to learn and grow in technical expertise to provide best in class service. This position will travel up to 30% for client requests and where possible for the individual. The Senior Technical Advisor/ TA reports to the sector Technical Director.

KEY RESPONSIBILITIES:

Field Office and Regional Office Assignments

Programme Design:

  • Provide high quality technical assistance to Field Offices for programme design, monitoring and evaluation.

  • Provide technical expertise for all aspects of programme design (including win themes, theory of change development, logframe, proposal coordination and writing etc.) based on data, to enhance impact and evidence of impact.

  • Develop research agendas for inclusion in grants to enhance evidence of impact.

  • Lead, facilitate or participate in assessments.

  • Lead or participate in developing winning programme design and resultant proposals for grant donors as per requests from clients including developing alternative approaches.

  • Support FOs in developing capacity statement and Acts as key technical personnel of grant funded programmes for Field Offices during start-up or transition phases.

Programme Implementation:

  • Ensure FO TP designs meet organizational standards.

  • Influence decision makers and technical specialists across the partnership, (especially in FOs and SOs) for continuous Programme Quality and quality improvement using programme data.

  • Lead and/or participate in programme assessments and evaluations and provide inputs and advice.

  • Assist with scale-up of core project model implementation in FOs, in alignment with strategy.

Innovation and Learning:

  • Influence Global Centre and field implementation teams with innovative and promising approaches.

  • Facilitate and/or participate in learning events.

  • Document lessons learned and generate stories of impact.

  • Share learnings within team (sector and/or project model).

  • Participate in Regional COP (Community of Practice) or learning networks relevant to the sector.

Staff Capability:

  • Work alongside Field Office staff to build understanding of WV’s global sectoral approaches and core project models and global best practices and lessons learned.

  • Provides training (virtual or in country) to clients as requested, including using data to inform decision making.

  • Mentors and coaches technical staff in FOs and SOs.

  • Contribute to the development of learning pathways for technical staff.

Global Centre Engagement and Assignments

Project Model Guidance and Adaptation:

  • Co-creates and develops new project models and sector approaches in collaboration with and as per the requests from the Global Center (GC) Sector Team.

  • Using best practices, innovative thinking and cutting-edge technical expertise, TA provides insight and practical ideas for adaptive design of core project models, donor and partner models and next generation approaches.

Research:

  • Lead or support the development of articles, presentations and other products that contribute to World Vision’s technical brand in alignment with relevant external engagement strategies and donor needs.

Personal Development, TSO Core and Domains

Professional Development:

  • Commitment to ongoing learning for professional development and growth.

  • Engage with leading global practitioners and donors to learn, share, develop and communicate external best practices and standards aligned with WV strategy, Our Promise (OP).

TSO Systems and Knowledge Management:

  • Lead or participate in a TSO Domain/GAM CORE team.

  • Serve as a Core Project Model or Approach ‘Hero’ for your sector team.

Administration and Management

TSO Business Processes & CREDO:

Internal Relationships:

  • Work collaboratively with staff in other TSO sectors, and with GC sector and ministry teams.

  • Approach work with a commitment to client-service that grows the capacity of FO clients.

External Engagement:

  • Engage with external agencies as needed in the provision of technical services to clients.

  • Represent WV in external conferences, donor meetings, technical forum, etc. as requested by clients.

Admin:

  • Maintain projects in Workfront.

  • Complete travel bookings and expense reports.

  • Ensure internal information management systems are updated and maintained.

  • Complete required Compliance Trainings.

  • Participate in team meetings and communication.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Mid-level/senior technical specialist.

  • 5 years (min) field level and headquarters experience.

  • Master’s degree in relevant technical area of specialization.

  • Substantive grant experience preferred.

  • Practitioner DME experience required.

  • Fragile context or humanitarian experience ideal.

  • Language skills appropriate to geographic assignment’.

  • Training / adult learning as a required capability.

  • Multi-regional experience, multiple contents, multiple langages.

  • High level of academic and practical proficiency to undertake all aspects of programme design, monitoring and evaluation including design of tools, conducting complex baseline and end-line evaluations, analysis and report writing in English.

    And or

  • Strong experience in grants acquisition and management with bilateral and multilateral donors as defined in attached GAM competency overview.

  • Experience in programming, grant implementation and management.

  • High proficiency in grant writing.

  • Experience in Agricultural approaches; ideally including fragile context, climate smart, food systems and or nutrition sensitive principles and practice.

  • Experience in value chain and market systems approaches.

    And or

  • Experience with Climate change and environmental adaptation and mitigation approaches.

Preferred Skills, Knowledge and Experience:

  • Qualifications in Agricultural or Environmental and Climate change disciplines.

  • Strong English language, spoken and written proficiency.

  • Masters Degree in a relevant subject.

  • Networked with deep knowledge of the sector and the significant actors.

  • Experience with Gender Equality and Social Inclusion (GESI) and or Women’s economic empowerment.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Response Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE DIRECTOR PURPOSE:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Response Operations Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

General Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE OPERATIONS DIRECTOR PURPOSE:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis, targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by DME.

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Govt ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review M&E and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.