World Vision International

Job Opportunities in Mozambique

World Vision Mozambique serves children in communities across the country through child sponsorship, with programmes providing including health care, education, and water and sanitation. World Vision started operations in the country in 1983, providing assistance to people displaced by war. Eventually transitioning to development programming, World Vision created its first Area Development Programme (ADP) with child sponsorship in 1997. Currently, there are 110,000 children registered in 31 sponsorship programmes. World Vision programmes serve a total of 3.5 million people in Gaza, Tete, Zambezia, and Nampula provinces.

Current Opportunities

OFDA WASH Technical Lead, SAFCER, Mozambique

PURPOSE OF POSITION:

Water, Sanitation & Hygiene (WASH) Technical Lead Advisor is responsible for overseeing, at all stages, the WASH activities of the OFDA CHEMO Consortium Program. This WV position will report to the WV Head of Operations with matrix management to the CHEMO COP, whereby the CoP will contribute, but not lead the performance evaluation for Sector Lead Advisors. He/She will be responsible for managing the WASH component of the OFDA Consortium, and will thus be working alongside the other WASH partners, Food for the Hungry and Caritas. S/he is also accountable for accomplishing the WASH program objectives and outcomes. The OFDA WASH Technical Lead ensures the overall

success of the program by making sure the WASH partners team completes the defined activities while adhering to agreed humanitarian, accountability and SPHERE standards and contractual obligations; and that the project is completed on time, within budget and with acceptable quality.

On 14 March 2019, Tropical Cyclone Idai made landfall near Mozambique Beira City, leaving devastating loss of life and large-scale destruction of assets and infrastructure in its wake. In the following days, some entire villages were submerged as flood waters rose across the central region of the country in the provinces of Sofala, Zambezia, and Manica. An estimated 1.85 million people have been affected by the cyclone and the subsequent floods within the three provinces.

World Vision has established an Emergency Management Structure based in Beira (Sofala Province) for the Mozambique response in order to effectively coordinate efforts across multiple levels of the organization and through the UN Cluster system. The Mozambique Response Plan aims to reach 150,000 affected people through the provision of support in the following sectors: WASH, Child Protection, Health and Nutrition, Food and NFIs, Livelihoods, Protection and Education.

S/He will be responsible for:

  • Provide strategic leadership and oversight to the humanitarian WASH response for OFDA CHEMO as well as technical support for other WASH projects.

  • Ensure appropriate collaboration between CHEMO WASH partners, integration Shelter and Livelihood activities, and coordination with other WASH stakeholders.

  • Ensure that effective partnership and collaboration are maintained for advocacy, technical cooperation, program coordination, information sharing and knowledge networking.

  • WASH TA will be responsible for the technical quality of each partners WASH portfolio, coordinating partner resources to ensure that the program meets its targets and deliverables on time, within budget, and at a high level of quality.

  • The WASH Technical Lead Advisor will be accountable for the agreed WASH outcomes and overall WASH objective

  • The position will have close cooperation with consortium management to ensure that WASH sector achieves required level of integration within the complex program.

  • To work with WV National Office (NO) and Response team and cluster to initiate and lead water, sanitation and hygiene promotion projects in Mozambique in response to Cyclone Idai.

  • To provide technical leadership and advice in the assessment, design and implementation of water supply, sanitation and hygiene promotion activities in WV humanitarian response program in Mozambique.

  • To position WV as a preferred partner and sector lead for donors and agencies in WASH for the response program in Mozambique, Malawi and Zimbabwe.

  • The position holder will support the organizations growth in the WASH sector while directly managing and supporting staff working to implement World Visions WASH portfolio in coordination with the WASH Mozambique NO.

  • Manage the transition from emergency WASH to early recovery.

KEY RESPONSIBILITIES:

Program Management:

  • Develop a coordinated project plan, ensure its smooth implementation, oversee the project implementation activities, provide overall technical direction, set objectives and targets.

  • In coordination with the CHEMO Program Management Unit (PMU) develop a clear vision for the program, as well as a clear and effective strategy for program implementation and evaluation and ensure that the vision and mission are aligned with contextual realities.

  • Strategic direction and overall supervision and successful implementation of the WASH sector.

  • Oversee program implementation, in cooperation with consortium members, key project stakeholders, including local nongovernmental organizations, local government officials, community-based organizations, other international agencies on the ground, and donors.

  • Development and update work plans and support program team in budget management.

  • Provide overarching coordination of WASH teams of expatriate and/or national staff to complete WASH sector goals on time and on budget.

  • Provide technical support to the WASH teams in all project sites, including the evaluation and impact analysis of current projects.

  • Ensure the use of appropriate techniques and materials for hygiene promotion and training.

  • Together with the consortium program managers, the WASH Technical Lead Advisor will coordinate with other technical departments to ensure a standard approach, synergy, and sharing of information.

  • With the consortium program managers, the WASH Technical Lead Advisor will develop appropriate targeting criteria and mechanisms to ensure the needs of identified vulnerable groups are met.

  • The WASH Technical Lead Advisor will provide feedback and recommendations on the quality of WASH programs and interventions to the consortium partners.

  • Support partners to develop and conduct technical WASH assessments and support the preparation and presentation of assessment findings.

  • Align implementation strategies, technical guidance, between partners and customers and implementing partners.

  • Oversee the preparation and submission of regular and ad hoc technical program reports that are timely and meet industry and donor requirements. Develop minimum standards for reporting.

  • Work constructively with support teams to ensure sound administrative practices with regards to record keeping (data and activity related documentations), compliance with donor regulations, communications, etc.

  • Ensure that partners receive an overarching snapshot on achievements across the consortium through regular reports and presentations, including trends, challenges, opportunities, and recommendations for sector improvements/adaptations.

  • Through a matrix management approach, provide support to implementation teams in overseeing program staff and partner performance and quality of program implementation and if security context allows, conduct frequent field visits to all program sites. Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

Technical Direction:

  • Ensure the technical standardization of standards, approaches, tools, activities, reporting, monitoring and evaluation amongst sector partners where appropriate.

  • Implement/improve WASH record keeping methods that support internal and donor reporting as appropriate.

  • Provide a summary of recommended areas for sector improvement, areas of success, and lead the commencement of an action plan with WASH sector staff to evolve and make positive systems improvements where needed.

  • Provide technical direction (on assessments, approaches, coordination, procurement) to consortium team.

Capacity Building:

  • The WASH Technical Lead Advisor will ensure that relevant consortium members are trained on the program technical aspects.

  • The WASH Technical Lead Advisor will support the management of the subcontractor monitoring tools.

  • Supervise and monitor the development of reporting systems for data collection (qualitative and quantitative), analysis and follow-up and feedback to relevant staff, donors, partners and other agencies.

  • Support partners to document lessons learned and best practices identified through their WASH programs.

  • Assess the status of current WASH program, structure, functions and standards and devise a WASH program quality improvement plan in close coordination with WASH, M&E and program staff.

  • Set up WASH program improvement indicators and implement WASH program improvement plan.

  • Propose and implement capacity building activities aimed at enhancing skills of local WASH providers and/or partners.

  • Provide performance evaluation feedback on consortium member organizations’ relevant technical staff, when requested.

  • Ensure that that all WASH co-ordinators and team leaders are providing proper leadership and support to the projects according to their area of expertise and based on a defined action plan with Sector Lead.

MEAL and Evidence Base:

  • Coordinate with Accountability to build systems that promote beneficiary accountability by ensuring that communities participate in initial assessments and program design, specifically in the WASH programming.

  • Ensure that accountability mechanisms are in place for community and stakeholders feedback on sector are reviewed with communities based on the concept of Community

  • Based monitoring and evaluation.

  • Provide technical analysis and support in the development of research for best practiced WASH designs and application of core project models in the setting.

  • Develop a WASH plan aligned with the WVI Humanitarian Accountability Framework.

  • Through developing specific tools and indicators to assist National offices for writing good WASH proposals.

  • Support and inculcate a culture of learning between programs through consistent sharing of M&E processes and systems.

Networking and Partnerships:

  • Develop and maintain relationships with consortium partners, WASH cluster, NGOs, donors, partners and other stakeholders, with the objective of representing the consortium, ensuring visibility, raising issues from the field and building partnership to augment the work of the consortium.

  • Facilitate donor visits to project sites/offices as appropriate and ensure that up to date programme details are transmitted.

  • Seek out relevant networks on specific WASH-related humanitarian aid and advocacy issues.

  • Represent the consortium at Mozambique based WASH cluster, working groups, with de-facto WASH structures, facilitating supportive synergies and overall progress in the

  • WASH sector and avoiding duplication with the work of other agencies (e.g. NGOs, UN, etc).

  • Seek opportunities for interagency collaboration.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Post graduate qualifications in Civil/ Environmental Engineering, public health and/or international development.

  • Excellent knowledge of English. Portuguese knowledge would be an added value.

  • Excellent networker.

  • Ability to work in, and contribute to, a collaborative team-building environment.

  • Willingness and ability to travel to project areas frequently.

  • Excellent analytical/ problem solving skill and detail orientation.

  • Minimum of 5 years of experience in emergency and WASH.

  • Has experience in working with UN and/or INGO and other partners in the WASH sector.

  • Proven ability in programme design and management including assessments, reviewing and writing grants, and evaluation.

  • Proven ability in capacity building including training.

  • At least 5 years in international humanitarian response and development work.

  • Ability to communicate cross-culturally and sensitive to other cultures.

  • Understanding of donor requirements and completion of emergency response funding and grants proposals.

  • Understanding and ability to set up contracts and review tenders.

  • Registration with national engineering or public health body.

  • Effective in written and verbal communication in English with Portuguese or Spanish.

  • Excellent computer skills.

Preferred Skills, Knowledge and Experience:

  • Understanding of the humanitarian architecture and the cluster system.

  • Detailed knowledge of current approaches to design and construction of small, medium and large scale community water and sanitation facilities in complex humanitarian emergency., with experience in assessing water, sanitation and hygiene promotion/public needs/actions in either a conflict/complex humanitarian emergency.

  • Knowledge of the theory and practice of hygiene promotion and the relationship between WASH design and disease transmission dynamics including child and maternal mortality. In particular, to demographic and major and minor population health morbidity and mortality, the aetiology of diarrhoeal disease, arboviral (VBDs) infections and WASHs role in the management of chronic/acute malnutrition and HIV in disease management.

  • Experience in managing diverse teams.

  • Ability to manage multiple grants.

  • Professional experience in using community engagement practices for the assessment, design and implementation monitoring and evaluation of water, sanitation and health promotion/hygiene projects/programs.

  • Demonstrated experience in working closely within a team, collaboration, or group to analyse and implement WASH programs in local community settings.

  • Demonstrated experience in professional writing on disease modelling, analysis of public health practice or management including sector analysis, problem – identification and problem-solving actions.

  • Experience preparing advocacy briefs and fundraising for Water sanitation and hygiene programs.

  • Completed hostile environment or security training.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

  • Ability to work and live in harsh situations with limited support and facilities and possible hostile environments.

Response Security Manager – SAFCER

PURPOSE OF POSITION:

On 14 March 2019, Tropical Cyclone Idai made landfall near Mozambique Beira City, leaving devastating loss of life and large-scale destruction of assets and infrastructure in its wake. In the following days, some entire villages were submerged as flood waters rose across the central region of the country in the provinces of Sofala, Zambezia, and Manica. An estimated 1.85 million people have been affected by the cyclone and the subsequent floods within the three provinces.

World Vision has established an Emergency Management Structure based in Beira (Sofala Province) for the Mozambique response in order to effectively coordinate efforts across multiple levels of the organization and through the UN Cluster system. The Mozambique Response Plan aims to reach 150,000 affected people through the provision of support in the following sectors: WASH, Child Protection, Health and Nutrition, Food and NFIs, Livelihoods, Protection and Education.

To support the Response Director in ensuring that effective security measures for Operational Response Office programmes within the Three SAFCER (Southern Africa Floods and Cyclone Emergency Response) Operational Countries of Malawi, Mozambique, and Zimbabwe are both appropriately planned for and addressed within the Response Context. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by establishing security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security.

KEY RESPONSIBILITIES:

Strategy & Planning:

  • Develop and implement the Operational Response Office security strategy in alignment with SAFCER MULTI COUNTRY RESPONSE Strategy and WV security policy so as to ensure the operational priorities of the Response Office are appropriately supported.

  • Ensure Security Risk Assessments, Country Risk Ratings and Core Security Requirement standards, processes and procedures are completed in accordance with current Office of Corporate Security guidelines and training.

  • Develop and maintain critical security incident contingency plans based on Country Risk Rating and Response Context.

Security Operations:

  • Work with the Response Director, Response National Directors, National Security Managers and Focal Points, Regional Security Director, and other relevant OCS stakeholders to carry out Security Risk Assessments as required/directed.

  • Country Risk Ratings/Designated Security Zone Risk Ratings are established based on Response Operational Strategy and updated as required.

  • Ensure Core Security Requirements are implemented in line with Country Risk Ratings.

  • Provide input and support to management in crisis situations and critical incidents.

  • Conduct security investigations when required/directed. Ensure security.

  • Conduct CIV-MIL-POL coordination to gain access to operational programme areas as required.

  • Provide leadership/ management of the security team in country.

Networking and External Liaison/Engagement:

  • Represent WV at local NGO security network meetings and ensure information from these groups is disseminated to relevant staff.

  • Build ongoing networks for sharing security information and coordination.

Capacity Building and Technical Training:

  • Coordinate the assessment, development and implementation of the Response Office capacity building plan for security management based on local security risk assessments.

  • Seek to develop a culture of security awareness and monitor staff compliance.

Reporting and Documentation:

  • Provide a regular security report to the National Office, Region and Office of Corporate Security.

  • Ensure that all security incidents are reported in accordance with WV Security Policy.

  • Conduct performance reviews of the field-based security focal persons.

  • Collect, analyse and disseminate security information appropriately.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Relevant Bachelor’s degree in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management. Or 5 years equivalent field experience (General Management studies also considered).

  • Previous experience in the professional security arena (INGO, Corporate, Military, Law Enforcement, or Emergency Services).

  • Sound knowledge of INGO security practices with proven experience in Security Risk Assessments (SRA), security planning and crises management in the humanitarian context.

  • Understanding of setting threat or risk levels for specific contexts, considering the strategic and tactical situation as applied to humanitarian operations.

  • Understanding of programme delivery in humanitarian relief operations.

  • Internationally recognized qualifications in Risk Management or Business Continuity would be an advantage.

Preferred Skills, Knowledge and Experience:

  • Relevant bachelor’s degree in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management. General Management studies also considered.

  • Previous experience in the professional security arena (INGO, Corporate, Military, Law Enforcement, or Emergency Services).

  • Sound knowledge of INGO security practices with proven experience in Security Risk Assessments (SRA), security planning and crises management in the humanitarian context.

  • 5+ yrs in a relevant security management role in NGO, Private or Govt Sectors.

  • International security management experience in a Regional and/or Global role in large multinational organization.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 40% of the time.

  • Must be prepared to travel to ‘high risk’ security environments at short notice.

  • Will be expected to manage high stress security events.

  • Flexibility in work hours is expected.

WASH Sector Manager - SAFCER, Mozambique

PURPOSE OF POSITION:

The Emergency WASH Sector Manager will lead the World Vision SAFCER (Southern Africa Floods and Cyclone Emergency Response) WASH response program and provide a technical oversight of all WASH activities in humanitarian settings and management of WASH programs during deployment in coordination with the WASH Mozambique National Office. While managing the transition to NO at the end of the response.

On 14 March 2019, Tropical Cyclone Idai made landfall near Mozambique Beira City, leaving devastating loss of life and large-scale destruction of assets and infrastructure in its wake. In the following days, some entire villages were submerged as flood waters rose across the central region of the country in the provinces of Sofala, Zambezia, and Manica. An estimated 1.85 million people have been affected by the cyclone and the subsequent floods within the three provinces.

World Vision has established an Emergency Management Structure based in Beira (Sofala Province) for the Mozambique response in order to effectively coordinate efforts across multiple levels of the organization and through the UN Cluster system. The Mozambique Response Plan aims to reach 150,000 affected people through the provision of support in the following sectors: WASH, Child Protection, Health and Nutrition, Food and NFIs, Livelihoods, Protection and Education.

  • S/He will be responsible for technical advice and input on design, implementation and operation of water, sanitation and hygiene initiatives and practices in coordination with the NO MozWASH Team Leader.

  • To provide specialist technical advice and input to the design, implementation and operation of water, sanitation and hygiene initiatives and practices in WV humanitarian program in Mozambique in coordination with the NO MozWASH Team Leader.

  • To work with WV National Office (NO) and Response team and cluster to initiate and lead water, sanitation and hygiene promotion projects in Mozambique in response to Cyclone Idai.

  • To provide technical leadership and advice in the assessment, design and implementation of water supply, sanitation and hygiene promotion activities in WV humanitarian response program in Mozambique.

  • To position WV as a preferred partner and sector lead for donors and agencies in WASH for the response program in Mozambique, Malawi and Zimbabwe.

  • The position holder will support the organizations growth in the WASH sector while directly managing and supporting staff working to implement World Visions WASH portfolio in coordination with the WASH Mozambique NO.

  • Manage the transition from emergency WASH to early recovery.

KEY RESPONSIBILITIES:

Provide sector leadership for timely and appropriate delivery of WASH activities. This will include the following:

  • Insure WASH is included assessments to identify robust WASH response.

  • Contribute to the design and implementation of WASH programs with programs and operations team and develop an integrated WASH plan, budget, program and detailed implementation plan that is aligned with the SAFCER strategy.

  • Ensure monitoring of frameworks are understood and effective in meeting needs of affected populations.

  • Engagement with Donors and other partners to ensure that WV is a viable partner.

  • Management of the WASH staff and promote technical excellence and application of minimum standards including CHS, Sphere and ensure cross cutting themes are incorporated into design.

  • Coordinate with other sectors to promote integrated programming in emergencies when possible.

  • Work collaboratively with Grants Acquisition and Management team to develop WASH fundraising plan and support rollout of plan. This is likely to include donor positioning, donor interaction, strategy development, proposal submission.

  • Coordinate with finance in the design and management of budgets.

  • Develop key messaging in emergencies for media teams as related to WASH.

  • Assist in recruitment of the appropriately qualified local and expatriate staff to implement WASH programme.

  • Participate in WASH Management team meetings and update the response on actions related to WASH at programs and operations meetings.

  • Review and refine WASH programs including their budgets as and support baseline measurements.

  • Represent WV at key coordination forums such as with Cluster and/or national, local government and civil society planning meetings.

  • Ensure that WV work and plans are included in all reports including 4Ws.

  • Document and share lessons learned.

  • Develop and implement sector plans with community engagement and utilizing Do No Harm approach.

  • Determine sector organizational structure and staffing plan and ensure reviewing/adjustments of JDs/ appropriate budgets as well as contribute in setting of performance indicators.

  • Ensure sector programme and project logframes refer to technical standards, consider government standards, Sphere Standards, WVI Humanitarian Accountability and Protection and are aligned with the organization DADDs and sector packages.

Capacity Building:

  • Capacity assessment of WASH staff (particularly coordinators) and develop a development plan which includes skill transfer. Facilitate WASH in emergencies training opportunities for relevant staff.

  • Ensure that WASH staff understand the importance of working with other sector staff in the responses. This includes, health, nutrition, protection, child protection, education, livelihoods and economic development.

  • Adapting national training materials as appropriate for NO and learning centres.

  • Ensure that that all co-ordinators and team leaders are providing proper leadership and support to the projects according to their area of expertise and based on a defined action plan with Sector Lead.

  • Work on empowering team members to take the appropriate decisions and actions and call for regular meetings for the unit staff.

  • Assist staff in understanding and adapting project models to local contexts in alignment with local strategy.

MEAL and Evidence Base:

  • Formulate guidelines, processes, measurements, and standards for the design, implementation, monitoring, and evaluation of WASH projects in collaboration with other advisers and MEAL.

  • Ensure that accountability mechanisms are in place for community and stakeholders feedback on sector are reviewed with communities based on the concept of Community Based monitoring and evaluation.

  • Through providing technical analysis and support in the development of research for best practiced WASH designs and application of core project models in the setting.

  • Through collaborating with health sector specialists to identify successful evidence based WASH programs for adaption in context appropriate programs local health agencies.

  • Facilitate the production of high-quality reviews, analyses and reports and/or secondary research about the application of WASH initiatives and practices in programming.

  • Through development of systems and reporting mechanisms for surveillance, field investigations, real time evaluation and post project evaluations to test the effectiveness and impact of WASH initiatives and practices.

  • Develop a WASH plan aligned with the WVI Humanitarian Accountability Framework.

  • Through developing specific tools and indicators to assist National offices for writing good WASH proposals.

Networking and Partnerships:

  • Ensure the organization is effectively represented in key forums WASH clusters, UN and academic forum and other WASH related NGOS and organizations) and build and maintain these networks.

  • Seek opportunities for interagency collaboration.

  • Continue leading in Buzi WASH co-cluster.

  • Support the learning centres to incorporate emergency preparedness and response into their strategies.

  • Consider participation in WASH technical working groups, conferences and forum to disseminate work.

  • Development of partnerships with organizations and agencies to fund and implement WASH in the Mozambique response.

  • Coordinate with the Global Centre and SARO regional office to ensure strategic alignment of the WASH sector.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Post graduate qualifications in Civil/ Environmental Engineering, public health and/or international development.

  • Excellent knowledge of English. Portuguese knowledge would be an added value.

  • Excellent networker.

  • Ability to work in, and contribute to, a collaborative team-building environment.

  • Willingness and ability to travel to project areas frequently.

  • Excellent analytical/ problem solving skill and detail orientation.

  • Minimum of 5 years of experience in emergency and WASH.

  • Has experience in working with UN and/or INGO and other partners in the WASH sector.

  • Proven ability in programme design and management including assessments, reviewing and writing grants, and evaluation.

  • Proven ability in capacity building including training.

  • At least 5 years in international humanitarian response and development work.

  • Ability to communicate cross-culturally and sensitive to other cultures.

  • Understanding of donor requirements and completion of emergency response funding and grants proposals.

  • Understanding and ability to set up contracts and review tenders.

  • Registration with national engineering or public health body.

  • Effective in written and verbal communication in English with Portuguese or Spanish.

  • Excellent computer skills.

Preferred Skills, Knowledge and Experience:

  • Understanding of the humanitarian architecture and the cluster system.

  • Detailed knowledge of current approaches to design and construction of small, medium and large scale community water and sanitation facilities in complex humanitarian emergency., with experience in assessing water, sanitation and hygiene promotion/public needs/actions in either a conflict/complex humanitarian emergency.

  • Knowledge of the theory and practice of hygiene promotion and the relationship between WASH design and disease transmission dynamics including child and maternal mortality. In particular, to demographic and major and minor population health morbidity and mortality, the aetiology of diarrhoeal disease, arboviral (VBDs) infections and WASHs role in the management of chronic/acute malnutrition and HIV in disease management.

  • Experience in managing diverse teams.

  • Ability to manage multiple grants.

  • Professional experience in using community engagement practices for the assessment, design and implementation monitoring and evaluation of water, sanitation and health promotion/hygiene projects/programs.

  • Demonstrated experience in working closely within a team, collaboration, or group to analyse and implement WASH programs in local community settings.

  • Demonstrated experience in professional writing on disease modelling, analysis of public health practice or management including sector analysis, problem –identification and problem-solving actions.

  • Experience preparing advocacy briefs and fundraising for Water sanitation and hygiene programs.

  • Completed hostile environment or security training.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

  • Ability to work and live in harsh situations with limited support and facilities and possible hostile environments.

Program Manager - SAFCER, Mozambique

PURPOSE OF POSITION:

On 14 March 2019, Tropical Cyclone Idai made landfall near Mozambique Beira City, leaving devastating loss of life and large-scale destruction of assets and infrastructure in its wake. In the following days, some entire villages were submerged as flood waters rose across the central region of the country in the provinces of Sofala, Zambezia, and Manica. An estimated 1.85 million people have been affected by the cyclone and the subsequent floods within the three provinces.

World Vision has established an Emergency Management Structure based in Beira (Sofala Province) for the Mozambique response in order to effectively coordinate efforts across multiple levels of the organization and through the UN Cluster system. The Mozambique Response Plan aims to reach 150,000 affected people through the provision of support in the following sectors: WASH, Child Protection, Health and Nutrition, Food and NFIs, Livelihoods, Protection and Education.

The Program Manager (PM) - Southern Africa Floods and Cyclone Emergency Response (SAFCER) oversees/leads the Sector Programming Team, including Program Officer(s), DME, Humanitarian Accountability and Information Management. The PM supports the Response Director and Operations Manager in designing the response strategy and operations plan.

The PM is responsible to manage grant acquisition, assessments, monitoring and humanitarian accountability and liaises with Support Offices, international donors.

PM is part of the Response Senior Leadership Team. PM will coordinate/advise with RD/SLT “go” or “no go” for proposals.

KEY RESPONSIBILITIES:

Establish, resource and staff the programmes unit to meet response needs

  • Determine Programmes organisational structure and staffing plan with P&C (HR).

  • Work with P&C to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes’ staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Plan for Programmes Unit transition/ integration with National Office (NO).

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality.

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and technical quality.

  • Supports Sectors and Operations Manager to draft response plan.

  • Works with GAM to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs

The Programmes Manager will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent WV with potential donors (ECHO, DFID, EU, OFDA etc) including bilateral, multilateral and corporates.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded & effective leveraging of available funding

The Programmes Manager will ensure that the GAM team undertake the following activities:

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Manager and Operations to reflect response strategic priorities, operational realities and ensure compliance with

  • relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

Oversee development and submission of project proposals to donors to resource operations plan

The Programmes Manager will ensure that the GAM team undertake the following activities:

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to ensure fulfillment of donor requirements

The Programmes Manager will ensure that the GAM team undertake the following activities:

  • Support finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support finance with monitoring of grants for compliance with grant requirements.

Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring

The Programmes Manager will ensure that the DME team undertake the following activities:

  • Plan the initial rapid assessment process and manage the data collection (including primary, secondary data, observational data and community feedback).

  • Manage or support ongoing community based assessments as agreed with sector and sub-function leads.

  • Incorporate baseline indicators into assessments.

  • Analyse assessment data and provide recommendations for strategy and programme design.

  • Map interagency assessment processes and participate in joint assessments as agreed with response management.

Design programme based on response strategy, context and humanitarian needs

  • Review NO Strategy, context analysis and assessment findings for design recommendations.

  • Facilitate the input of all EMS functions into the programme design process.

  • Ensure the overall programme design incorporates international humanitarian standards and WV guidance and standards and indicators (i.e. Sphere, DADDs, CWBOs, PAF, etc).

Oversee implementation of the programme monitoring system

The Programmes Manager will ensure that the DME team undertake the following activities:

  • Develop and implement the programme monitoring system which integrates programme and project requirements.

  • Prepare Indicator Tracking Table (ITT) monitoring reports and share with Operations on a monthly basis.

  • Collaborate with Information Management and Humanitarian Accountability (HA) to provide summaries of community based data and share with Operations and management to support programme adaptation and improvement.

Ensure implementation of baselines, evaluations, reviews and learning events for continuous improvement

The Programmes Manager will ensure that the DME and HA teams undertake the following activities:

  • Conduct real time evaluation (RTE) during the first phase of the response.

  • Plan and implement real time learning event (RT LE) with Region and H-LEARN and monitor implementation of resulting plan of action.

  • Plan and manage project/programme baselines, evaluations and reviews to meet donor and organisational requirements.

  • Communicate baseline, evaluation and review findings with response staff and communities.

  • Develop Plans of Action that address evaluation, review recommendations and monitor implementation.

Ensure establishment of response information management system to meet response needs

The Programmes Manager will ensure that the Information Management team undertake the following activities:

  • Assess programmatic information needs of internal and external stakeholders.

  • Design and maintain information management system with Information and Communication Technology.

  • Contextualise protocols for internal information sharing with relevant functions. Agree on common information sharing protocols with external stakeholders and RM.

  • Ensure compilation and analysis of relevant information to inform response design, programme management, operational improvement and promote learning.

  • Compile and analyse relevant information to inform response design, programme management, operational improvement and promote learning.

  • Share programme information with internal and external stakeholders on a regular basis to meet their information requirements.

Oversee development and implementation of community consultation and information provision mechanisms

The Programmes Manager will ensure that the HA team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Vision’s role and planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms

The Programmes Manager will ensure that the HA team undertake the following activities:

  • Inform communities regarding their right to be consulted, make complaints and provide feedback to World Vision.

  • Design complaint and feedback methods based on community preferences obtained through a consultation process.

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE, SKILLS AND ABILITIES:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years’ experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English. Portuguese or Spanish a plus.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred Skills, Knowledge and Experience:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGO’s and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director - SAFCER, Mozambique

PURPOSE OF POSITION:

On 14 March 2019, Tropical Cyclone Idai made landfall near Mozambique Beira City, leaving devastating loss of life and large-scale destruction of assets and infrastructure in its wake across Mozambique, Zimbabwe and Malawi. In the following days, entire villages were submerged as flood waters rose across the central region of south eastern Africa. An estimated 1.85 million people have been affected by the cyclone and the subsequent floods.

World Vision has established an Emergency Management Structure based in Beira (Sofala Province) for a multi-country response in order to effectively coordinate efforts across the 3 affected countries, at multiple levels of the organization and through the UN Cluster system.

Overall World Vision aims to reach 405,000 affected people through the provision of support in the following sectors: WASH, Child Protection, Health and Nutrition, Food and NFIs, Livelihoods, Protection and Education.

The Response Director (RD) - Southern Africa Floods and Cyclone Emergency Response (SAFCER) has primary responsibility for directing the response from strategy, for all three counties, to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership. Ensures a timely, efficient, appropriate und effective response to meet humanitarian needs.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs

  • Lead response strategy development with National Directors (NDs), Regional Leader (RL), PET and other senior stakeholders in Mozambique, Malawi and Zimbabwe.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation (in three affected countries).

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy and implementation of strategy and transition plans.

Ensure Response is staffed to meet response needs

  • Determine response org structure with NDs and P&C (HR) in all three countries.

  • Conduct high-level workforce planning with P&C and mobilise surge functions as required.

  • Oversee the recruitment of the RD’s direct reports.

  • Ensure defined accountabilities under the EMS are clear for each function including TOR objectives and quality criteria.

  • Ensure P&C works with EMS functions to identify workforce requirements.

  • Ensure P&C plans for capacity building with EMS functions.

  • Ensure P&C develops performance planning and review processes that include quality criteria.

  • Ensure P&C establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition / integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public

  • Represent the response in Partnership Executive Team and Partnership Coordination Committee (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure WV is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan Response to achieve Response strategy goal and objectives

  • Provide oversight to funding allocation (i.e. PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure Response programme development meets WV and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement Response programme in accordance with commitments to meet international and WV standards

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks & relevant monitoring data & community feedback.

Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements

  • Initiate response funding mechanisms with support of ND, RL & RHEAD.

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, & share lessons learned with Partnership.

Ensure that response staff have appropriate housing, offices and information/communication systems

  • Ensure that staff have access to appropriate office space/equipment, ICT systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE, SKILLS AND ABILITIES:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years’ experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English and in French. Portuguese or Spanish a plus.

Preferred Skills, Knowledge and Experience:

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead strategic planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Chief of Party, WV Mozambique

*Position is contingent upon funding and donor approval.

PURPOSE OF POSITION:

The Food For Education Project, otherwise known as Educating Children Together 3 (ECT3) is a USDA-funded project with the aim of improving the literacy of school-age children in grades 1-7 and increasing the use of health and dietary practices, through interventions aimed at improving the quality of literacy instruction, student attentiveness, and student and teacher attendance. The project is a follow-on from an existing Food For Education Project, seeking to build on the successes of the current project. The project operates in Muecate and Nacaroa districts, in Nampula Province, north-eastern Mozambique.

The literacy components of the project will be implemented in partnership with Ministry of Education of Mozambique. The health and nutrition components of the project include health and nutrition education for school students, deworming and vaccination, and provision of a daily nutritious school meal.

The purpose of the Chief of Party position is to provide leadership to the overall implementation of the ECT3 project, ensuring that targets are achieved and organisational and donor standards are maintained. This includes effective team leadership; overseeing the project cycle through planning and budgeting, implementation, monitoring and reporting; and representing the project to local government, WVUS and USDA. This also includes oversight of any local sub-recipients to ensure that their components are effectively integrated into the overall project.

KEY RESPONSIBILITIES:

Team Leadership and Development

Develop a highly performing project team that is able to deliver on the requirements of the project:

  • Lead the recruitment of project staff; ensure that all necessary paperwork is accurately completed.

  • Ensure that all staff have clear Job Descriptions, Annual Performance Agreements, and that performance evaluations are conducted every 6 months.

  • Hold regular staff meetings to review monthly work plans, verify that all staff have clear objectives, and ensure that issues impacting project implementation can be quickly raised and addressed.

  • Identify capacity gaps among project staff; develop and implement capacity building approaches to address these gaps to ensure effective team competency, particularly focusing on donor and organisational standards.

  • Facilitate a working environment of mutual trust, respect, and care among all staff. Encourage effective teamwork, with staff members supporting each other.

Programme Planning and DME

Lead the planning process for annual and monthly planning, to ensure that there are clear targets in line with project objectives, and that the necessary groundwork can be completed:

  • Facilitate the completion of baseline measurement of the project.

  • Prepare annual plans and budgets based on project progress, making revisions as needed to ensure project targets are achieved.

  • Lead the project team in developing monthly activity plans, allocating clear responsibilities and objectives.

  • Ensure that key issues such as gender and accountability are effectively built into project planning.

  • Facilitate the completion of the mid-term and end of project evaluations.

Programme Implementation and Management

Oversee the implementation of the project by the project team, including the sub-recipients to ensure that project objectives are achieved in a timely manner:

  • Provide direction to staff to ensure that all are clear on requirements to achieve project targets.

  • Regularly visit project locations to ensure that planned activities are being completed on time and to the necessary quality, in compliance with donor and organisational standards.

  • Provide feedback and coaching to staff to highlight areas for improvement and to constantly bring a focus on improved quality.

  • Monitor progress against project targets on a monthly basis; identify risks to effective project implementation and develop effective risk management and risk mitigation plans.

  • Monitor local context, including issues of security and disasters; modify and update implementation plans to accommodate these issues.

  • Identify and pursue opportunities for synergy and integration with other World Vision Mozambique programmes and/or with other service providers to maximise impact for beneficiary households and communities.

Financial and Asset Management

Ensure that donor and WV resources are effectively used for project purposes:

  • Ensure that annual budgets are prepared and submitted on time.

  • Monitor funding commitments and spending against budget, ensuring that good stewardship of financial resources is being practiced and that spending is on target with project plans.

  • Ensure programme expenses are reasonable, allocable, prudent and spent in accordance with donor rules and regulations to ensure clean A-133 audits.

  • Oversee property and equipment acquisition, disposition, and management in compliance with WV internal and donor requirements.

  • Review monthly financial reports and prepare monthly variance explanations to ensure variances from targets are understood.

  • Ensure that WV financial policies are followed at all times, and that management action is taken when staff do not follow policies.

  • Prepare management responses to audits and take follow up action to ensure audit issues are closed within the necessary deadlines.

Reporting

Ensure monitoring and reporting system is in place and being used to report on project progress:

  • Ensure that monitoring and documentation forms and workflow processes are adapted for use in project and that these are understood by all project staff.

  • Prepare and submit Monthly Management Report to National Office.

  • Prepare Semi-Annual and Annual Programme Reports in compliance with donor requirements and WV standards.

  • Prepare and submit reports to local government as requested or as needed by government offices.

  • Ensure that there is a good flow of information between District, Province and National Office such that issues are identified and reported on before they become difficult to manage.

  • Monitor local context and report on how changes in context may affect programme activities. This includes changes in the security environment.

  • Provide coaching and feedback to staff to improve the quality of reports that are prepared.

External Relations

Represent the project to external stakeholders in order to build constructive working relationships:

  • Liaise with WVUS, DMT or SARO staff as needed to ensure they are aware of project progress, issues and that necessary support can be provided.

  • Represent the project to local government, USDA or other external stakeholders as needed; respond to queries and requests for information and present a professional image of the organisation.

  • Host visits from WVUS, USDA, SARO and local government as needed; ensure they have a good understanding of WV’s work in the project, the challenges and the successes.

General:

  • Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

  • While this job description is intended to be an accurate reflection of the duties involved in this position, World Vision reserves the right to add, remove or alter duties when necessary.

  • Attend and lead weekly devotions.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s Degree in relevant subject e.g. Management, Development, Education, Health.

  • Thorough knowledge of the project cycle.

  • Knowledge of US government grant regulations preferred.

  • Minimum of 7 years in project management in an international context, including at least 3 years in food aid programmes.

  • Experience with USDA commodities grants is preferred.

  • Excellent written and oral communication skills in English; Portuguese is an advantage.

  • Strong planning, budgeting and organisational skills.

  • Strong knowledge of financial management and accounting principles.

  • Strong analytical and problem solving skills, with a detail orientation.

  • Ability to build and develop a project.

  • Ability to relate well with a diverse group of stakeholders including local government, staff, community members and donors.

  • Strong computer skills, particularly in Microsoft Word and Excel, or other similar software.

Work Environment/Travel:

  • Based in the Provincial Office in Nampula Province, north-eastern Mozambique, with travel to the communities up to 50% of the time.

Response Programmes Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.