Job Opportunities in North America

World Vision has administrative functions in three countries in North America: The United States, Canada and Mexico. These administrative functions employ staff who help deliver services, exercise stewardship, and sustain the international work the broader World Vision organisation does around the globe.

World Vision also has fundraising (Support) offices located in: Canada and the United States. To pursue career and internship opportunities with one of our fundraising (Support) offices in the North America, visit: World Vision Fundraising / Support Offices

Job Locations

Director, IT Enterprise Project Management Office (EPMO)

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Director, EPMO Director is responsible for operations of the Enterprise Project Management Office (EPMO), improving the overall maturity of IT Project Portfolio management across the organization, and tracking and reporting. S/he is responsible for managing a team of program and project managers, supporting and enabling the organization’s global, cross-functional initiatives. The Director, EPMO ensures that the work of the EPMO adds value, is relevant to the strategy of the organization, and meets the goals set by executive management.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Develops the tactical components and strategies to achieve goals at an enterprise level.

  • Manages the development and implementation of IT initiatives to support business strategy.

  • Ensures that all programs and projects managed by PMO follow standards: workplan, budget, project organization and governance structure, communication, change management, performance management.

  • Stays current on industry trends in the development of enterprise planning tools that support agile, waterfall, and hybrid methodologies.

Change Management:

  • Articulates change.

  • Is active and visible throughout the change process.

  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change.

  • Identifies and removes obstacles to change.

Governance:

  • Oversees the administration of the Enterprise Project and Portfolio Management (PPM) Tool (Smartsheet).

  • Ensures consistent portfolio and project reporting and tracking across all stakeholders.

  • Builds and maintains relationships with cross-functional peers and Senior Leadership, to deliver high quality products that satisfy internal and external customer expectations.

  • Partners with IT Strategic Planning and Business Relationship Management for vetting of new pipeline opportunities.

  • Partners with the functional business and technology leaders on the implementation of program and project management processes, methods, techniques, tools, guidelines, and standards.

  • Leads or participates in a customer advisory board to manage IT services demand.

  • Communicates client’s needs and priorities and provides feedback on pricing and investment.

Architecture:

  • Provides input to technology planning within multiple functional areas.

  • Implements solutions consistent with current and future architecture.

Process Improvements:

  • Manages the improvement processes that impact customer satisfaction and relationships.

  • Owns the designated processes and is accountable for ensuring that established processes are followed.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Directs the development and implementation of technology solutions required to increase business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Monitors ePMO and project team resource capacity and acts as the escalation point for constraints.

  • Lead and mentor a team of globally-dispersed Project Managers responsible for Enterprise-Level projects over 8 Business and Technology portfolios.

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • BS/BA degree in technical/information science or a related field.

  • 10+ years project management experience overseeing technology projects; 5 years should reflect direct management experience with increasing levels of management responsibilities.

  • 5+ years experience managing a group of Project Managers or Scrum Masters.

  • Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches.

  • Knowledge of resource management tools.

  • At least 3+ Smartsheet administration/management experience (Control Center experience a plus).

  • Candidates must have strong leadership and interpersonal skills and enjoy working in a dynamic, often remote-based environment.

  • Experience leading ePMO is preferred along with the skills to effectively manage a midsize team of project managers, and execute plans with focus on quality.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • PMP and CSM certifications.

  • Effective in written and verbal communication in English.

Regional Senior Auditor (RSA), Mexico

*Please submit your CV in English.

PURPOSE OF POSITION:

To provide technical supervision, support and coordination of the Region’s Internal Auditors, as well as performing managerial duties in the absence of, or as delegated by the Regional Audit Managers (RAMs).

In addition, to provide an independent objective assurance and consulting activity designed to add value and improve the organization’s operations. This will be done by using a systematic approach to evaluate and improve the effectiveness of risk management, internal control and governance processes of the Organization.

MAJOR RESPONSIBILITIES:

Technical Execution:

Lead audit assignments from time to time as assigned by the RAM (planning to completion) in the Annual Audit Plan, support larger and complex engagements, potentially one or more assignments simultaneously.

In particular:

  • Actively engage with senior management staff within the region NOs in order to gain a good understanding of their business and ensure the efficient execution of the audit.

  • Perform risk-based integrated audits (RBIAs) in accordance with stipulated auditing standards (IIA, WV GIA) as will be planned at the start of each FY and assigned by the RAM.

  • Represent the RAM in quarterly Senior Leadership and Board/Advisory Council Audit Committee Meetings, as may be delegated by the RAM as and when required.

  • Review follow up evidence of implementation of audit findings as per auditee “audit implementation plan’’ to ensure audit matters arising are fully resolved.

Quality Assurance:

Ensure WV GIA quality standards are maintained, which includes but is not limited to:

  • Providing on-the-job technical support during planning and field work with the team members, including on-site reviews as assigned at planning phase.

  • Ensure all review notes are responded to by team members and compile quality draft audit findings/draft audit reports for RAM review by end of fieldwork phase.

Professional Development:

  • Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 units per year.

Other:

  • Provide regular capacity building to Management Teams within NO Portfolios assigned, regarding RBIA and enterprise risk management during field work, and at designated training forums planned by Management.

  • Participate as an advisor of the NO Integrity and Protection Hotline (IPH) and Enterprise Risk Management committees in assigned country portfolio, as may be assigned by the RAM from time to time.

  • Support and implement the Global Internal Audit (GIA) initiatives deemed to increase the internal audit team effectiveness and efficiency.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor degree in Audit, Accounting, Finance or related field.

  • Professional audit certifications (ACCA/CPA/CIA/CISA/CFE) finalized or in advanced stage of certification process.

  • Must be able to effectively work with new and changing situations including new regulations; where there may not always be a readily apparent solution.

  • Excellent presentation, analytical, interpersonal, time management, research, and communications skills.

  • Maintain a current knowledge base of audit industry practices and to ensure best practices as always considered.

  • Perform all assigned audit duties in a manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors.

  • Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.

  • Must have prior working experience in audit (Public or private) of not less than four years in a recognized organization, two of which should be at a senior supervisory level. Experience in accredited audit firms and/or in a Non-

  • Governmental organization will be an added advantage.

  • Proven experience in Risk Based Auditing.

  • Strong interpersonal skills, including the ability to influence others and establish credibility with business partners.

  • Cross cultural and multi faith experience.

  • Exposure to various accounting systems.

  • University degree in Commerce, Accounting/Business Management/Finance.

  • Be a qualified CPA or ACCA with an up-to-date membership status.

  • CIA certification – finalized or in progress.

  • Good command of the English Language, written and communication skills in particular. Knowledge of French/Spanish would be an added advantage.

Preferred Skills, Knowledge and Experience:

  • Strategic thinker with advanced analytical and problem-solving skills.

  • Strong project management skills.

  • Computer skills (office application, accounting systems is a plus).

  • Working knowledge in Audit software packages.

  • Must be honest and hardworking, with proven experience in dealing with management at a senior level and be disciplined leader. Experience in a multicultural setting is highly desirable.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate in devotions and Chapel services.

  • A working knowledge of WVI business and systems, including computerized accounting systems such as Sun System.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40 % of the time. This travel includes fragile context operational areas within the Region.

  • This role involves working in a virtual /geographically dispersed / multi-culturally team.

Chief of Party, Haiti or Burundi

*Position location to be determined; Burundi or Haiti.

World Vision is seeking a highly qualified Chief of Party (COP) for an upcoming Development Food Security Activity (DFSA) in Haiti and Burundi. We are seeking a dynamic and proven leader with technical expertise and experience managing multi-year USAID-funded programs in complex environments. The program will focus on increasing individual, household, and community resilience through strengthened, well-functioning, and inclusive market systems. The primary goals will be to increase market system efficiency, increase private sector investment and engagement, and increase household and community ability to recovery from shocks and stresses.

POSITION DESCRIPTION/SUMMARY:

The COP will be responsible for leading all technical, financial and administrative aspects of USAID program and will coordinate closely with USAID in developing, implementing, and revising the project’s overall field strategy. The COP will be the principal link between USAID, World Vision, and other partners and provide overall strategic and technical guidance to subcontractors. The COP will provide comprehensive expert technical oversight and guidance in all aspects of the program, including monitoring and evaluation, and reporting to USAID. The COP oversee all staff and activities while promoting an adaptive management approach, and champion a collaborative, inclusive learning environment. The position is based in Port-au-Prince, Haiti, or Gitega, Burundi and the 5-year program is expected to start in 2021.

RESPONSIBILITIES:

  • Lead overall technical vision, project management, and implementation of the project. Spearhead strategy development and utilize managerial tools and frameworks to improve the ability of the team to achieve project goals successfully and sustainably.

  • Effectively manage and supervise technical and finance/operations teams, including ensuring coordination between team leads, providing coaching and mentoring, and fostering a collaborative and adaptive work environment.

  • Serve as the primary point of contact with USAID regarding implementation and management matters relating to the contract. Ensure high-quality, efficient, and effective performance of the project in accordance with USAID rules and regulations.

  • Manage relationships with subcontractors and evaluate sub-contractor and grantee activities through consultative meetings, site visits, and reporting requirements. Manage and supervise work of all international consultants and local staff.

  • Lead collaboration, learning, and adaption (CLA) efforts with internal and external collaborators, adapting program as needed to optimize results per learning and contextual changes.

  • Oversee preparation and supervision of project work planning, budgets and pipeline analyses, performance management, and strategic communications. Facilitate the development of the project’s theory of change, oversee the implementation of the work plan, and track progress towards core indicators and learning objectives.

  • Ensure compliance with the organizational Security Risk Management Policy and implementation of associated plans, including the Country’s Security Risk Management Plan. Manage the team’s adherence to the Security Risk Management process, including personnel and asset protection, information gathering and sharing, training, reporting and investigations, and incident management.

  • Oversee technical activities of the project and ensure that impact is achieving sustainability and quality results defined in the contract

  • Ensure that the activities and results are implemented in a timely manner within the approved budget.

  • Make verbal or written presentations as requested by the client to varied audiences, both in-country and overseas.

  • Assure that assistance provided under the award is technically sound and appropriate for the needs to be addressed and for adequately managing and supervising the work of all staff in country.

QUALIFICATIONS:

  • Master’s degree in agricultural economics, agribusiness, agronomy, development, or related field from an accredited university.

  • Minimum 10 years of progressively responsible management experience working with programs that are of a similar scope and complexity. USAID contract management experience is highly preferred; Chief of Party experience is highly preferred.

  • Established track record of achieving results in complex environments is required. Experience working in Haiti highly desired.

  • Demonstrated experience in project designs, strategic planning, and implementation of market systems, agriculture, and resilience activities. Proven leadership in adaptive management and CLA approaches.

  • Demonstrated commitment to and experience improving inclusion and empowerment of underserved and marginalized groups of market actors including women, youth, rural smallholders, and others.

  • Strong communication and interpersonal skills with demonstrated ability to lead collaborative working relationships with a diverse group of relevant stakeholders (producers, private sector, NGOs, government, and research institutions).

  • Knowledge of and experience with USAID rules and regulations is required.

  • For Burundi, Fluency in English required; For Haiti, fluency in French is required; Language proficiency in a local language highly preferred.