Job Opportunities in North America

World Vision has administrative functions in three countries in North America: The United States, Canada and Mexico. These administrative functions employ staff who help deliver services, exercise stewardship, and sustain the international work the broader World Vision organisation does around the globe.

World Vision also has fundraising (Support) offices located in: Canada and the United States. To pursue career and internship opportunities with one of our fundraising (Support) offices in the North America, visit: World Vision Fundraising / Support Offices

Job Locations

Senior Digital Asset Management Specialist

*Preferred position location: Costa Rica. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

Reporting to the Senior Manager of Global Content, the Sr. Digital Asset Management Specialist is responsible for leading overall strategy and workflow of the Digital Asset Management system, as well as overseeing user training/onboarding. This role is responsible for ensuring adoption and use of the system across Support Offices, National Offices and Global Center departments and offices.

As part of the Global Content Team within Global Marketing and Communications, this role will support the Partnership strategy “Our Promise” by ensuring timely and easy access to content aligned with the strategy. The overarching purpose of the Global Content team is to showcase and distribute strategic content that is easily accessible through current and emerging technologies.

This position will help meet Partnership content needs by leading the creation of collections and content packages with aim towards alignment with Support Office content needs. This will include reducing duplication and making editorial decisions on content in systems. To accomplish this and to facilitate Support Office adoption and use of the system, this role will work closely with Support Office marketing and communication staff.

The Sr. Digital Asset Management Specialist will work closely with regional and national communicators, SO and ADP staff, on future systems changes, training and capacity, and troubleshooting. During rapid-onset emergencies, this role will activate as surge capacity to ensure content moves as quickly as possible from the field to users. Oversight of child protection and copyright solutions are also a part of this role.

This role will work alongside the Content Librarian and other team members in asset management, including applying tags and captions, cataloguing and qualitative review of photo, video, audio and text resources within the Digital Asset Management System.

KEY RESPONSIBILITIES:

  • Work with key stakeholders to create and implement roadmap for future development of the DAM system. Establish and lead initiatives surrounding the organization’s DAM system. Survey the evolution of Cortex DAM, its new functionalities and the general trends in the field.

  • Perform and supervise others in tagging and uploading of assets in DAM system. Improve how we catalog and access photos as an enterprise. Ensure compliance with Safeguarding policies and ensure Digital Rights Management and maintain access control with end users (understand Digital Rights Management, and advise and configure archival policies).

  • Ensure scaling (especially for Support Offices) through robust user engagement and training. Create tutorial/instruction documents, supervise onboarding and training of staff on DAM system.

  • Oversee daily maintenance and usability of Digital Asset Management (DAM) system. Work with IT and consultants to document and address bugs and feature improvements.

  • Create governance, process, and documentation for future continuity in managing assets. Ensure quality customer experience by establishing best practices for the DAM, including taxonomy, metadata schema, tagging standards, workflows and processes across the entire organization and within multiple digital asset categories.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree or equivalent experience in communications, marketing, information science, computer sciences, library science, multi media studies, or other relevant discipline.

  • Extensive knowledge of DAM systems, including structure, functionality, taxonomy and metadata.

  • Robust understanding of digital video production workflows including pre-production, post-production, editing and archival processes.

  • Superior organization, project management skills and attention to detail.

  • Ability to be self-directed, to create workplans and to deliver projects on schedule.

  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision.

  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally in English with other departments and stakeholders.

  • Excellent computer skills, including MS Office suite, intranet and internet, and database applications.

  • 3+ years of experience in Digital Asset Management.

  • Keen cross-cultural understanding; ability to collaborate across teams and time zones.

  • Firm understanding of photography, creative, and production processes common in agencies and digital media organizations.

  • Demonstrated ability in photo and video curation; able to identify compelling / powerful images, videos and other narratives.

  • Experience in working with all types of multimedia formats.

  • Demonstrated experience in cataloging, indexing and use of digital library / archive metadata standards.

  • Effective in written and verbal communication in English.

Preferred:

  • Excellent knowledge of creating, retouching, optimizing and delivering imagery across multiple channels.

  • Experience with Cortex Digital Asset Management (by Orange Logic).

  • 5+ years working within a World Vision Support Office.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

  • Flexibility is required to work outside of normal office hours to accommodate meetings with staff based in other timezones.

Cloud Architect

*Preferred position location: Federal Way, WA. Other locations to be determined by home state of selected candidate within the United States of America or other countries where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Cloud Architect role is responsible for the design and development of the organization’s cloud architecture. This position will be part of the Architecture Working Group to develop and maintain the cloud strategy to support the digital transformation of the business. The architect will take requirements and design solutions to be implemented in production.

Lead Architects facilitate the development of the right future-state architecture and ensures its effective adoption. They provide overall direction, guidance and definition of architecture programs that effectively supports business strategies. Lead Architects advocate and support the enterprise’s IT strategies, identify and analyze enterprise business drivers, analyze the current IT environment to detect critical deficiencies, recommend solutions for improvement and develop strategies aligning IT to the business. They must have significant business knowledge and have one or more areas of technical expertise in which they concentrate. These technical areas may include network, security,

applications and systems software, data and Internet.

Individuals in this role lead, consult or oversee multiple architectural engagements. They work on highly complex projects that require in-depth knowledge within a domain: technical, solutions, business or information. They are viewed as an expert and provide knowledge/ counsel to others. They also lead a domain specific architecture board Individuals in the Architect job family interface across all business areas, acting as visionaries to proactively assist in defining the direction for future projects. They conceive strategies, solutions, build consensus, and sell/execute solutions. They are involved in all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design and implementation. Additional responsibilities may include the establishment of the overall architectural viewpoints and the establishment and oversight of organization standards and policies. Architects identify major system interfaces, build e-business capabilities, and identify existing architecture weaknesses and opportunities for systems.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Requires experience in supervising and building relationships with people at a variety of levels.

  • Strong leadership and interpersonal skills.

  • Typically have 10 or more years of experience in multiple IT areas with 5 - 7 years of relevant architecture (information, solutions, technology).

  • Technical experience with digital identity, global directory.

  • Technical experience working with AWS designing and building systems (having expertise with Microsoft Azure is a bonus).

  • Expertise in designing best practices and core principles in security and/or technical architecture.

  • Effective in written and verbal communication in English.

Preferred:

  • Strong technical background with experience in designing architecture / solutions.

  • AWS certifications (Azure certifications in addition is a bonus).

  • Strong analytical and problem solving skills to help guide the team in complex situations.

  • Requires advanced or expert level knowledge and understanding of architecture, systems engineering and integration.

  • Requires exposure to multiple, diverse technologies and processing environments.

  • Strong team oriented focus for building highly effective teams.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally. Likely only once a year at most.

Senior Director, Resource Mobilization & Collaboration

*Location: Washington, D.C. or Federal Way, WA preferred – remote options possible.

*You must be legally eligible to work in the USA.

*Please apply on the World Vision US careers site.(applications submitted through this site will not be accepted).

The Job:

World Vision US (WVUS) is looking for a Senior Director, Resource Mobilization & Collaboration to assist the Vice-President of International Program Group (IPG) Resource Development (RD) in the development and implementation of a strategy to advance World Vision’s positioning for acquiring resources from public and private sources. Provide direction and support to the ongoing development and refining of the internal procedures, policies, and operational processes to support the acquisition of a large, diverse portfolio of public and private grants. Direct and supervise a team of senior regional advisors, technical experts, and business development officers. Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word, and sign.

Your Responsibilities Will Include:

  • Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, devotions, chapel, prayer, worship); incorporate World Vision (WV) Core Values into decisions within scope of role.

  • Develop and implement a strategy to advance organizational positioning for public and private grant acquisition. Advance organizational competitiveness, relevance to global context challenges, and take proactive action to keep WV up to date to global development industry and donor trends, in partnership with other relevant WVUS stakeholders.

  • Coordinate and facilitate the achievement of targeted resource acquisition goals from the US Government, multilateral organizations, and US foundations/corporations. Lead in the positioning and coordination of the acquisition of multi-sectoral proposals and projects, providing oversight to the work of team members supporting the WVUS and World Vision International (WVI) GAM network in all aspects of the grants acquisition, development, and management cycle with the goal of increasing public and private grants submissions.

  • Support programmatic deliverables and compliance to donor regulations for all ongoing grants.

  • In partnership with WVI, build grant acquisition and implementation capacity throughout the Partnership management systems.

  • Network with public and private donors in the designated RD portfolio to establish collaborative relationships, learn of opportunities, and enhance World Vision U.S.' ability to gain funding.

  • Work in partnership and collaboration with the different WVUS relevant teams to inform different approaches to advances positioning.

  • Lead the team to define value propositions of WV as per contexts challenges and organizational capabilities.

  • Build global partnerships in favor of WV’s organizational positioning in joint effort with relevant WVUS teams.

  • Bring Sponsorship programming as a key organizational competitiveness to acquire more funding for the ministry.

  • Lead WVUS engagement and support of WVI GAM strategy and initiatives.

  • Support and inform the overall GAM goals of the Global Center GAM Director and the GAM strategy.

  • In partnership with WVI GAM, promote and nurture an organizational culture of a mission-focused resource acquisition, innovation, and work in partnership to help WV be more competitive across funding streams.

  • Work with the VP, various sector teams, the WVI Global GAM director, and regional GAM Coordinators to facilitate the acquisition of public and private grants and mega-donor funding.

  • Respond on behalf of IPG to various high-level grants initiatives as requested by WVI and/or WVUS/IPG senior leadership.

  • Work collaboratively within WV-US and across the WV Partnership to promote, facilitate and attain program strategic objectives and goals.

  • Lead cultivation and engagement of new donors or funding mechanisms and develop appropriate policies, procedures, and process for acquisition and management.

  • Develop, roll out and manage a private sector engagement strategy, including possible support/leverage of WVUS private capital campaigns, and support sector adoption.

  • Promote learning across IPG teams on donor trends, donor opportunities, and challenges.

  • Help promote innovation and organizational change.

  • Develop, maintain, and update grant acquisition processes and accompanying training materials and ensure successful support to WVUS and WVI organizational partners for acquisition and management: Partners with other entities of International Programs Group (IPG), WVUS and the WV Partnership to help design and implement revised policies, procedures, and systems.

  • Contribute to technical brand development that brands WV field programming as high-quality/high-impact and innovative through ongoing monitoring and the execution of timely reports, evaluations, and operations research, etc.

  • Review reports and findings to determine and replicate best practices and apply lessons learned.

  • Hire, fire, train, counsel, evaluate, and recommend salary increases and promotions for those under direct supervision.

  • Provide strategic leadership to the team to advance WV’s positioning goals, foster cross-learning, cross-collaboration, and partnerships.

  • Direct the development of regional annual GAM operations plans, SMART goals, and internal operations/VP unit budget to ensure appropriate, organizationally effective, and timely accomplishment of mission.

  • Conduct workload reviews and recommend to VP and senior leadership team creative solutions to challenges.

  • Work collaboratively with team members when assigned to work as a member of a team.

  • Perform other duties as assigned.

  • Maintain awareness of corporate goals, objectives, organizational announcements,

You Bring These Skills:

  • Strong communication skills (verbal and written). A thorough understanding of the international development industry. Strong organization skills. A passion for developing others.

Education and Experience:

  • Advanced degree preferred and / or equivalent work experience in business administration, operations, or related field; 10 years. Work experience must include a minimum of 8 years of international relief and development work including experience in a developing country.

Where This Job Could Take Your Career:

  • You’ll be part of World Vision USA as well as part of the larger World Vision International Partnership. Globally, we have over 34,000+ staff working in nearly 100 countries (~1,000 staff with World Vision US).

About World Vision:

We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For over 70 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.

Working Environment / Conditions:

Standard office environment. Domestic and international travel required; up to 35% of the time.

Project Manager - II

*Preferred position location: Mexico or Brazil. Other possible locations to be determined by home country of successful candidate within the Latin America & Caribbean Region where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

This role will provide Senior Project Management support for strategic initiatives to boost child sponsorship acquisitions (over 200K children), private revenue (~ $22M in aid) and build World Vision brand consideration & reputation through global campaigns & public engagement. This person will play a critical role in project leadership of cross-functional teams through effectively planning, executing and monitoring results to optimise global scale & return on investment. It will be important for this role to maintain attention to detail in a fast paced environment and will require a high level of emotional intelligence to enhance success towards multiple objectives with the ability to influence leaders through relationships.

KEY RESPONSIBILITIES:

  • Provide Project Leadership for all Global Child Sponsorship & Fundraising campaigns as well as Global Moments. Partner with business owners and marketing or communications leaders to define scope and deadlines; oversee all projects with focus on successful delivery of business value towards initiative outcomes. This will include developing plans; track and promote good stewardship of budget spending, mitigating risks and issues; leading key discussions and reporting on progress & learnings.

  • Promote effective team & task force collaboration among diverse groups and enabling success of teams throughout the implementation of critical deliverables; facilitating engagement with key accountable leaders and stakeholders; maintain project management assets and tools.

  • In collaboration with Campaign Managers, facilitate necessary change management to ensure full adoption of Global Campaigns & Moments across the World Vision Global Partnership. This will include developing an engagement plan and metrics for measuring against targets; maintaining rolling calendar of campaigns & events for stakeholder visibility; broad communications across different cultures and organizational levels, as part of an in-depth change management process.

  • Provide impact & focus through monitoring and communicating KPIs and progress towards target outcomes in order to support delivery of Revialise Sponosorship & Engage New Donor goals of generating over 200K child sponsorship acquisitions and $22M for the most vulnerable communities.

  • Optimise productivity and collaborate with other Project Management Office members, project teams and leaders to improve efficiency for improved ways of working. Facilitate project retrospectives and lessons learned to discover gaps and opportunities to improve ways of working. Facilitate feedback loops to ensure agility through “fast failing", learning and adapting.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree or equivalent education/experience.

  • PMP certification is required.

  • Minimum 7 years of work experience in direct project management.

  • Proven experience working in an environment with minimal supervision.

  • Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a complex cross-functional, informally networked environment.

  • Excellent analytical and problem solving skills with a history of hands-on, detail orientation.

  • Fluent in spoken and written English.

Preferred:

  • Lean Six Sigma certification is an asset.

  • ACP, SAFe, CSM, CSP certifications are an asset.

  • Familiarity with productivity tools such as Smartsheet, MS Team, Zoom, Google suite and Outlook.

  • Microsoft Office tools such as Word and Excel.

  • Familiarity with procurement tools & vendor management is an asset.

  • Experience in working virtually and internationally across cultures and within complex organisational structures.

Work Environment/Travel:

  • The position requires ability and willingness to travel up to 10% of the time.

  • Ability to work on a computer for extended periods of time.

Senior Marketing Analyst

*Preferred locations: North & South America (home based). Other locations to be determined by home country of successful candidate where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

This role will make a significant impact leading reporting and analysis of global marketing and fundraising performance, trends and return on investment to drive the revenue needed for achieving World Vision’s global strategy, focusing on helping the most vulnerable children and their communities overcome poverty in some of the world’s toughest places.

Working closely with World Vision leaders around the globe, your proven marketing analysis experience combined with your ability to deliver in a collaborative environment, means you can truly be a change-maker in the world each and every day!

You’ll lead analysis of performance and return on investment reporting for global marketing and lead generation/cultivation strategies, performance analysis of product lines, marketing channel mix and optimization, global product and pricing analysis, and return on investment in global strategic marketing initiatives. Your analysis and reporting will be relied upon by senior management for decision making on budget and operational planning to deliver the revenue necessary to achieve World Vision’s global strategy.

World Vision is the largest child-focused private charity in the world. Together with our supporters, we’ve impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.

Engaged in the most relevant critical issues of our day, in the time it takes to read this sentence, World Vision will have reached 50 new people with needed knowledge, supplies or resources to help them protect themselves and their families from the devastating effects of the coronavirus pandemic.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.

KEY RESPONSIBILITIES:

  • Manage data collection and lead analysis of performance and return on investment reporting for global marketing campaigns and lead generation/cultivation strategies, marketing channel mix and optimization, global product and pricing analysis.

  • Manage data collection and lead analysis of performance and return on investment of new product lines.

  • Manage data collection and lead analysis of performance and return on investment in global strategic marketing initiatives.

  • Ad-hoc projects related to Global Resource Development, as requested.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Finance, Business Administration, Marketing or a related field, with MBA preferred.

  • Advanced MS Excel (including PowerPivot) and MS PowerPoint skills.

  • Proficient in MS Power BI.

  • Experience with data consolidation and warehousing.

  • Understanding of the fundamentals of marketing.

  • Proven ability to develop complex marketing analysis and then present it in a concise, impactful way to influence senior leadership.

  • Minimum of 3-5 years of work experience in marketing analysis or an equivalent reporting and analytics role focused on marketing data and metrics.

  • Demonstrated ability to build relationships and influence change in a complex, multi-cultural organization.

  • Effective in written and verbal communication in English.

Preferred:

  • Certification or coursework taken in MS Excel (including PowerPivot, Power Query and VBA).

  • Experience working in an international or cross-cultural environment.

  • Strong attention to detail and data review capabilities.

  • Experience working with marketing related metrics and analytics.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time. when it is safe to do so.

Specialist, Monitoring Evaluation Accountability & Learning

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:

For Children. For Change. For Life.

Position: Specialist, Monitoring Evaluation Accountability and Learning (MEAL)

Reports to: Manager, Sectoral Integration & Technical Branding

Position Term: Full time Permanent

Deadline: Until Filled

Job Description:

The Monitoring Evaluation Accountability and Learning (MEAL) Specialist will provide technical support for Monitoring and Evaluation (M&E) across Programs and Policy (P&P) (as part of the Impact Value Stream). The position will strengthen M&E strategies through the development and management of performance monitoring systems for individual projects, monitoring designs and project implementation to ensure adherence to M&E standards. The position supports P&P to ensure optimal program results for partners and to cultivate strategic donor relations and funding opportunities by leveraging results for resource acquisition, policy influence and ensuring the effective use of evidence to demonstrate impact. The position represents World Vision Canada internally and externally, working collaboratively with the other members of Impact Value Stream, Programs & Policy technical specialists as well as other World Vision Canada departments and the larger World Vision partnership. The MEAL Specialist is housed in the Program and Policy division reporting to the Manager, Sectoral Integration and Technical Branding and operationally working under the Impact Value Stream.

The position is based at World Vision Canada Mississauga Office with some overseas travel.

Duties and Responsibilities:

  • Promote M&E standards and guidelines, best practices, and state-of-the-art approaches among WVC staff and project partners.

  • Provide technical support and oversight to design teams in the development and implementation of an M&E system for each, while ensuring the quality and relevance of the project’s monitoring and evaluation design.

  • Ensure quality of M&E related data to be collected throughout program implementation for initiated projects.

  • Support project teams to utilize the Collaborative, Learning and Adapting Approach to continually assess project progress and inform project management decision-making.

  • Provide technical guidance to Program/Grant Managers and field teams on conducting baseline assessments, evaluations and setting up monitoring and reporting systems.

  • Support the analysis of quantitative and qualitative field data for specific projects and meta-analysis of impact across the grant portfolio. Manage database of indicators for consistent integration and reporting.

  • Provide technical guidance to M&E system design and infrastructure to support aggregation of program results to provide consolidated program information for decision-making.

  • Provide technical guidance to the vetting, selection and monitoring of external MEAL consultancies.

  • Facilitate and serve as a project liaison for externally-managed evaluations.

  • Strengthen the capacity of critical stakeholders, both in WVC and the field, in data collection methodology and M&E systems (in general) through training, coaching, mentoring, and ongoing project support.

  • Cultivate opportunities to support scale-up and integration of WV mobile technology field applications into funding opportunities.

  • Provide technical guidance to MEAL operations to design databases, workflows and information hubs that support aggregation of program results to provide consolidated program information for decision-making.

  • Assist the various programs teams in Canada and the field in evaluation design, tool development, database management, data verification techniques, data analysis and other technical evaluation and analytical tasks.

  • Ensure effective representation of the impact of WVC’s program portfolio to external donors and partners through dissemination of assessment findings and lessons learned, and participation in professional conferences and networks.

  • Promote innovation, formative and operational research opportunities.

Job Requirements:

  • The successful candidate should possess a Master’s degree in a development field, social science, economics, or other related discipline, with an emphasis on Monitoring and Evaluation.

  • 5+ years of relevant experience in both development and humanitarian contexts in a senior M&E position responsible for implementing M&E activities of international development projects.

  • Experience developing, leading and managing complex, large scale M&E initiatives.

  • Knowledge of the major evaluation methodologies (e.g., qualitative, quantitative, mixed method, and impact.)

  • Experience in strategic planning and performance measurement, including data collection and analysis tools, indicator selection, target setting, reporting, database management, and developing M&E and/performance monitoring plans.

  • Demonstrated experience in using M&E data for decision-making and policy influence an asset.

  • Experience in using Statistical Software Packages for descriptive and inferential data analysis (e.g. SPSS, Epi Info, R); experience with qualitative software packages is an asset (e.g. NVIVO)

  • Strong analytical skills for synthesis of materials, evaluations, and preparation of presentations/articles for publication.

  • Demonstrated experience in designing survey tools and instruments, developing results frameworks, logical frameworks, or similar tools for project design.

  • Deep knowledge of donor M&E requirements, guidelines and priorities of Global Affairs Canada (knowledge of other institutional donors including multilaterals considered an asset.)

  • Excellent research and evaluation skills, facilitation skills and strong negotiation, diplomacy, leadership and teamwork skills.

  • Demonstrated ability to mobilize stakeholders into partnerships and alliances, lead and facilitate collaborative processes.

  • Excellent written and oral communication skills in both English and French are highly desirable.

  • Expectation of international travel of approximately 2-4 trips per year, including potentially to high-risk environments.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.

Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.

Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable

people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest; however only those applicants selected for an interview will be contacted.

Other details

Please apply here: https://can60.dayforcehcm.com/CandidatePortal/en-US/wvc/Posting/View/3310

Customer Support Analyst II

*Please submit your CV in English.

PURPOSE OF POSITION:

Individuals in the Customer Support Analyst II role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support. They work with a broad range of infrastructure products and complex client technology services and support area of IT. They work on multiple projects concurrently as a team member or as a technical lead.

Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products.

Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.

KEY RESPONSIBILITIES:

PROJECT PLANNING:

  • Provides input during project planning and requirements phase.

SERVICE DESK:

  • First point of contact and day-to-day technical support to end users.

  • Responds to Level 2 support and works with vendors on Level 3 support.

  • Generates activity and status reports.

  • Provides the user access service.

  • Researches trouble issues which affect multiple clients.

  • Reviews checklists and scripts.

  • Works with vendor technical support personnel on solutions for clients.

CLIENT TECHNOLOGY SUPPORT:

  • Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.

  • Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

  • Updates configuration management tools.

  • Develops and documents procedures for performing configuration changes, updates and upgrades.

  • Provides on-going support of client technology.

TECHNICAL SUPPORT:

  • Ensures that all technical resources are available for meetings that include video conferencing.

  • Engages the hardware vendors on issues to remedy issues or escalates for support.

  • Monitors and communicates system status.

  • Diagnoses and resolves client workstation and mobile device hardware and software issues.

  • Creates temporary solutions until permanent solutions can be implemented.

  • Assists systems, programming and vendor professionals as needed to resolve problems.

  • Coordinates the resolution of escalated application, hardware and software problems.

SECURITY:

  • Adheres to the integrity of controls, regulations and guidelines.

  • Reviews operation processes to ensure consistent approval and compliance.

  • Makes recommendations and changes as appropriate.

INVENTORY MANAGEMENT:

  • Maintains IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.

  • SERVICE LEVEL MANAGEMENT:

  • Collaborates in the development of service-level objectives and takes steps to meet or exceed targets.

  • Monitors service-level objectives to ensure that requirements are met or exceeded.

  • Makes recommendations to approve performance and client satisfaction metrics.

  • Follows up in a timely manner to ensure customer satisfaction.

SERVICE IMPROVEMENTS:

  • Tracks performance metrics.

  • Reviews tracking log to identify recurring problems, or problems affecting a large number of clients.

  • Develops procedures and controls for service improvements.

  • Recommends solutions to common problems and updates frequently asked questions documentation.

TESTING:

  • Participates in integration and user acceptance testing.

TRAINING:

  • Trains co-workers on new or existing functionality or services.

  • Identifies customer training needs based on common problems.

DOCUMENTATION:

  • Creates, modifies and reviews documentation of issues resolutions.

  • Develops and delivers documentation to ensure appropriate end-user support.

  • Creates and submits documented resolution to Knowledge Base.

  • Updates manuals/guides to incorporate new recommended products.

COMMUNICATIONS/CONSULTING:

  • Alerts team members about recurring problems.

  • Communicates technical information to both technical and non-technical personnel.

BUSINESS CONTINUITY:

  • May provide input to the design of backup and recovery procedures.

RESEARCH/EVALUATIONS:

  • Designs standard image and designs alternate images, as needed.

  • Evaluates and recommends new standard products for corporate standards list.

  • Participates in working groups related to standards.

COACHING/MENTORING:

  • Mentors less experienced staff in multiple areas of expertise.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.

  • Typically requires 5-7 years of relevant technical and business work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • ITIL Foundations.

  • Six Sigma Green Belt.

Work Environment / Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Analyst, Global Treasury (2 positions available)

*Please submit your CV in English.

*Preferred position location: Texas, Illinois, Georgia or California, United States. Other locations to be determined by home state of successful candidate in the United States where WVI is registered to operate (Remote - Home Working).

PURPOSE OF THE POSITION:

The Analyst, Global Treasury will support Global Treasury’s cash management and financial risk management functions. They will be responsible for ensuring success of key treasury processes, including settlement of transactions, reconciliation of cash balances; forecasting of Global Centre liquidity; collaborating with GC Accounting, Field Finance and FRSC to address key questions regarding Global Treasury activities and ensure a common understanding of critical assumptions; extracting relevant qualitative and quantitative data from periodic reports from Global Treasury’s banking and risk management partners; and other similar duties.

KEY RESPONSIBILITIES:

  • Collaborate with key Partnership finance stakeholders to forecast GC cash flow and liquidity requirements.

  • Ensure that GC bank accounts are reconciled in a timely manner. Identify gaps in assumptions and resolve with Global Treasury’s banking partners.

  • Liaise with Field Finance, FRSC and GC Accounting to address and resolve issues and concerns related to Global Treasury activities.

  • Provide comprehensive view of global currencies and markets to Global Treasury’s financial risk management function in order to ensure that it sets strategies using timely and relevant assumptions and data.

  • Support essential Global Treasury responsibilities and functions, as required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficiency with Microsoft Office products, primarily Microsoft Excel and Microsoft Word.

  • Strong written and verbal communication skills.

  • Bachelors degree (or equivalent) in any field that requires strong cognitive skills, plus an interest in developing a career in treasury.

  • Good written and verbal communication skills, including both listening and speaking.

  • Interest in developing professional relationships (both internal and external to the Partnership), for the purpose of advancing the global treasury function.

  • Demonstrated ability to work with peers in a collaborative environment, and alone in an entrepreneurial environment, and to continually support senior management.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred:

  • Knowledge of Treasury Management Systems.

  • Knowledge of Cash Management.

  • Familiarity with a corporate treasury or corporate finance environment.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 1 week a year.

  • Ability to work from home with segregated space as home office.

Partnership Leader – Faith & Development

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

As the Partnership Leader, you will lead the Faith and Development function, Partnership wide, in achieving our mission and vision and drive our global strategy’s strategic imperative to live out our Christian faith and calling with boldness and humility. You will do this by:

Modeling, leading & supporting through excellence in promotion of the World Vision way, setting strategic priorities, developing global capabilities, global stewardship and providing technical excellence through all our organisational and ministry practices. Ensuring faith is a seamless part of all World Vision’s response to the poor, oppressed and most vulnerable children; contributing to programme impact; and as a thought leader, influencing the thinking and practices of faith and development in the humanitarian industry.

Inspiring and positioning the World Vision Partnership to be a thought leader, demonstrating our Christian faith convictions on humanitarian issues impacting the most vulnerable children through various faith partnerships in relief, development, advocacy and fundraising.

Influencing, inspiring and equipping leaders and staff to be credible witnesses to Jesus Christ with integrity of life, relationships and highest standards of performance. Living, articulating and celebrating our Christian faith in diverse, uniting and joyful ways, with deep respect for all staff of other faiths and views as an expression of our Christian faith.

Representing World Vision externally to major stakeholders including Faith leaders, both Christian and non-Christian.

Ensuring our ministry models and approaches integrate our Faith and Identity and clearly provide evidence of the effectiveness of our ministry.

Providing stewardship of the Partnership key Board policies pertaining to our Faith and Identity.

You will represent the organisation at key internal meetings, such as Partnership Resource Committee and Board meetings, and externally at various forums.

KEY RESPONSIBILITIES:

Leadership:

  • Provide leadership to all Faith & Development departments ensuring strategies are aligned and integrated into every area of our ministry as well as our 2030 global strategy (Our Promise).

Faith Advocacy & External Engagement:

  • Provide leadership to the External Engagement and Church Partnership team FA&EE team and ensure strategies are aligned internally and able to positioning World Vision as a connector and compelling thought leader with credible evidence of impact and strong faith foundations in the field of relief, development and advocacy.

Strategic Church Partnerships

Programming & Impact:

  • Ensure strategic alignment and Faith integration into all ministry sectors including: development, disaster management, advocacy and marketing to ensure faith has become a seamless part of all World Vision’s response to the poor, oppressed and most vulnerable children.

  • Position World Vision as a thought leader influencing the thinking and practice of faith & development in the humanitarian industry.

  • Christian Formation and Spiritual Nurture:

  • Faith, Nurture & Leadership FormationEnsure the development of leadership programmes that equip leaders to influence, inspire and equip staff of to live out, articulate and celebrate our Christian faith in diverse, uniting and joyful ways, with deep respect for staff of other faiths and views as an expression of our Christian faith convictions.

Leadership support to Faith & Development (F&D) teams across Partnership:

  • Provide leadership to the F&D team at the GC level and support F&D leadership at the Regional & National levels, Fund raising offices, VisionFund and technical teams.

KNOWLEDGE, SKILLS & ABILITIES:

  • A Master’s Degree in theology or religion demonstrating highly developed research and critical thinking skills with proven success in providing thought leadership internally and externally in various partnerships.

  • Knowledge and ability to connect and mobilize across Christian traditions and other faiths, modeling integrity, humility and respect.

  • Understanding of faith related root causes of vulnerability and knowledge of translating these into coherent programming guidance.

  • Knowledge and ability to integrate faith and calling into various sectors such as Health, Nutrition, Education, WASH, Child Protection and project models.

  • Knowledge and understanding of current humanitarian issues both at national and global level.

  • Minimum of 10 years of managing and equipping senior leadership at a national and/ or global organisation with demonstrated ability in visionary and strategic thinking as well as effective execution.

  • Has passionate commitment to the mission of working with the poor and the oppressed with demonstrated constructive thinking capacity.

  • Outstanding reputation as a person with high ethical behavior (recognition of good behavior reflecting our faith convictions), relationships and performance at work.

  • Ability to leverage difference (cultures, faith traditions etc.) into strong partnerships for a joint purpose.

Preferred:

  • Grounded understanding in WV’s our development/relief/advocacy programming as well as in providing thought leadership both at national and global level.

  • A servant and learning attitude.

  • Demonstrated Christian maturity and ability to shape the organizational Christian identity.

  • Experience with Global Forums/Platforms as an authoritative moral voice working on faith & child Well Being issues.

  • World Vision experience is highly desirable.

Work Environment/Travel:

  • A minimum of 20% international travel is required.

GRRT Finance Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

Provide Finance leadership and oversight for World Vision’s Global Responses / Category 3 emergencies. This includes budgeting, financial reporting, internal controls, Grant accounting and risk management. Often the person will also act as Support Services Director, which could additionally include oversight for Administration, IT, Fleet Management and sometimes Supply Chain. Normally the role is for Response start up, and the individual can be required to deploy within 24 to 72 hours from the onset of an emergency. The role is to establish various structures, systems, processes, policies and guidance, and to quickly recruit and build a new team. Often these emergencies are in high risk contexts, with a shortage of skilled professionals, scarce resources, insecure locations with various armed non state actors, and high levels of fraud & corruption. There is pressure to quickly respond to humanitarian need, through often life-saving interventions, and the person needs be able to take intelligent risks under high pressure, on daily basis.

KEY RESPONSIBILITIES:

60% Deploy to Global Response to act as Response Finance Director:

  • lead Finance, Accounting and Grant Management teams for the Response.

  • establish Accounting and Finance systems.

  • create Finance policies, procedures and guidance.

  • establish financial reporting systems to generate accurate, timely and informative financial reports.

  • establish chart of accounts, within Field Office (FO) structure; ensure appropriate capture of Response support, technical and zonal costs.

  • determine Finance, Accounting and Grants structure, including Zonal offices.

  • recruitment of Local and International staff.

  • lead budgeting process; for the overall Response, for sectors, support services, zones and for Grants & projects.

  • track funding; approved and pipeline.

  • ensure spending is within available funds; advise Response Director on how to strategically use available funds, and lead in decision-making around entering into commitments in view of approved and anticipated funding.

  • lead with Grants management; start up workshops, timely and informative Grant financial reports, periodic meetings with Programs & Operations staff.

  • ensure compliance with donor requirements, including stipulated audits.

  • ensure appropriate Blocked Party Screening checks are in place.

  • fostering strong relationships with, and building capacity of, local Partner Agencies; capacity assessments, initial forming of relationships, developing of partnership agreements, capacity building, coaching / mentoring, agency visits,

  • review of reporting and project close out.

  • carry out risk assessments, and devise strategies to minimize risks to acceptable levels.

  • ensure Response is in compliance with taxation, labour and other laws of host government.

  • train and build capacity of Response Finance and Grants Management teams.

  • provide legal and business advice as appropriate.

  • periodically liaise with FO Finance Director (FD) and Regional Finance Director (RFD) as appropriate; ensure FO FD is informed of critical issues.

  • provide management advice to Response Director and Senior Management Team (both the team and individual members of the management team).

  • active member of SMT

  • post deployment, continue to engage with and support Response Finance Team as appropriate

  • other tasks as appropriate

Deploy to Global Response to act as Support Services Director:

establish Administration department including:

  • structure

  • staffing

  • systems and procedures

establish IT department including:

  • connectivity for office, sub-offices, team houses, warehouses

  • structure

  • staffing

  • systems and procedures

establish Supply Chain Management department including:

  • procurement & logistics

  • structure

  • staffing

  • systems and procedures.

Fleet Management:

  • establish vehicle fleet appropriate for size and duration of Response.

  • Fleet should be cost effective.

  • ensure appropriate controls are in place around vehicle usage, fuel, etc.

7.5% Support non-Global Responses:

  • smaller, but high profile, critical Responses.

  • will often be remote and / or part time support.

  • availability for back-stopping FO, Regional Office (RO) or GC Finance roles as appropriate.

5% Capacity Building:

  • facilitate training events, including simulations.

  • presentations to FO, Regional and other finance groups.

  • development learning materials.

  • coaching and mentoring of staff.

7.5% Emergency Finance systems improvements:

  • develop tools, policies and processes for emergency Finance.

  • participate in Finance Task Force Teams as appropriate.

10% 3UN (UNHCR, UNICEF & UN OCHA):

  • financial oversight of 3UN portfolio.

  • use of Power BI site to enhance visibility of 3UN portfolio / individual projects.

  • follow up on over spending with FOs / SOs.

  • assist with Project close out.

  • trouble shooting with FOs / SOs.

  • training for FO / SO staff on 3UN Finance and Accounting issues.

10% Cash & Voucher Programming (CVP):

  • oversight of CVP portfolio.

  • use of Power BI site to enhance visibility of CVP portfolio / individual projects.

  • trouble shooting with FOs / SOs.

  • training for FO / SO staff on CVP Finance and Accounting issues, including coding.

KNOWLEDGE, SKILLS & ABILITIES:

  • Minimum of 10 to 15 years Accounting and Financial experience in a Field Office for an International Non-Government Organisation, with a minimum of five years’ experience in Humanitarian programs, The candidate should have at least five years of Finance leadership in a Field Office. Ideally experience in leading Support Services (Administration, IT, Fleet, Supply Chain Management). Experience in risk assessment and risk management.

  • University degree in Finance or Accounting.

  • Chartered Accountant or Certified Public Accountant.

  • English is required.

  • Other languages an advantage (eg, French, Spanish, Portuguese, Russian, Swahili).

Preferred:

  • Knowledge of Generally Accepted Accounting Principles (GAAP), International Financial Reporting Standards (IFPS), Budgeting principles, Grant Management and Grant Accounting, familiarity with major donor (eg BHA, DFID, Global Affairs, Canada, Australian Aid, German Govt, ECHO, WFP) regulations, familiarity of Cash Voucher Programming, familiar with SunSystems and Power BI.

Work Environment/Travel:

  • Be able to travel at 24 to 72 hours’ notice for deployments, typically 3 months duration. Work environments are often high risk, insecure and challenging.

  • Be able to live in harsh conditions with limited supplies (eg electricity, internet, water, variety of food). Basic accommodation.

Data Analyst

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Data Analyst will play a critical role in collecting, analysing and curating advocacy data and evidence, to strengthen WV’s ability to invest in and carry out influential policy and external engagement work. S/he will contribute to monitoring and evaluating key advocacy work streams and interventions, and lead Advocacy & External Engagements (A&EE’s) contribution to the wider World Vision partnership effort to identify and implement creative and innovative digital solutions to better leverage World Vision’s research and evidence base for our advocacy priorities. This position will be responsible for analysing qualitative and quantitative advocacy data, designing impactful data visualizations, creating evidence-based products, and building capabilities across offices on monitoring, evaluating, and using data to enhance advocacy efforts.

KEY RESPONSIBILITIES:

Lead efforts to strengthen the digital presence of A&EE’s evidence base through data visualisation and other innovative solutions.

  • Identify and curate existing A&EE data and evidence, generated through research and programming.

  • Work with Knowledge Management to map existing data sources, needs, and evidence gaps across the team.

  • Manage the design and implementation of digital solutions to improve accessibility of existing data, and to meet data needs where possible.

  • Socialize new digital tools and products among global, regional, and field stakeholders, to encourage increased leveraging of A&EE data for advocacy planning and policy influence.

Contribute to the development and strengthening of a methodology to monitor and evaluate priority advocacy, policy, and external engagement outcomes.

  • Co-create guidance and tools aligned to advocacy’s theory of change to provide capacity building and alignment across WVI on advocacy and policy M&E.

  • Review, strengthen, and create indicators and data collection tools to support monitoring efforts.

  • Contribute to capacity building / training efforts to ensure A&EE M&E adoption across FOs, GFO and Sectors.

Provide dedicated support to the Advocacy Strategic Measures (ASM) process, which shows the contribution of advocacy and external engagement to the Partnership’s overarching goal.

  • Support efforts to train FOs and SOs on data collection tools and processes.

  • Manage data cleaning, verification, and analysis.

  • Co-create narrative reports and other data products for national, regional and global leadership.

  • Act as lead liaison to IT on business requirements and user testing.

  • Identify process improvements, and design and implement solutions.

KNOWLEDGE, SKILLS & ABILITIES:

  • 3-5 years of experience in quantitative and qualitative data analysis and visualization.

  • Experience in building and implementing monitoring and evaluation systems.

  • Demonstrated understanding of advocacy and policy.

  • A successful track record of building relationships and partnership to deliver programmes and partnerships across teams.

  • Demonstrated ability to work cross-culturally, cross-functionally, and cross-borders.

  • Strategic, analytical, creative and innovative thinking skills.

  • Bachelor’s degree and/or equivalent work experience in relevant area – international development, policy, social sciences or similar.

  • Proficiency in Power BI & Excel.

  • Excellent written and oral communication skills in English.

Preferred:

  • Proficiency in Spanish and/or French would be an asset.

  • Experience with gathering business requirements, designing business and/or technical process improvement solutions, and user testing.

  • Experience in a development, advocacy and/or relief agency.

Indicator Quality & Data Analytics Advisor

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

This position will lead a strategic function for the partnership, shaping the way standard indicators are designed and maintained, elevating the quality of the technical designs of projects and enabling higher quality data to be monitored and used for impact reporting. Specifically, the job holder will redesign the business process for designing and handling standard indicators use to report the partnership’s global reach and impact, ensuring it is more intuitive and accessible to users. The job holder will lead all technical discussions about the design and function of standard indicators across all funding streams and have decision authority on what new indicators can be created and used in programmes. In addition, the job-holder will support the global impact reporting efforts of the strategy realisation office, by developing and curating Power Bi reports in the global Impact Portal and performing various data analytics tasks.

KEY RESPONSIBILITIES:

Manage the quality of indicators used for impact reporting:

  • Has oversight, coaching and ultimate approval of the indicators that are allowed to be used in new programme and project designs.

  • Reviews request to create new indicators by Field and Regional Offices (ROs) and Global Center (GC) Sector and Ministry teams, across all funding streams in the partnership and provides feedback to make necessary changes to meet the global quality standards.

  • Has decision authority over which indicators requested by Field and Regional Offices and GC Sector and Ministry teams, get included in the global Compendium of Indicators, the partnership repository of indicators. By extension, it controls the quality of designs for new projects, as they can only used indicators from the compendium.

  • Develops new tools and guidance for designing new indicators with quality and rigour.

  • Ensures the ongoing curation of the Compendium of Indicators, coordinating and guiding input from the global center technical experts and regional and field office teams.

  • Leads technical discussions about the design and function of indicators and functions as SME for changes in Horizon that concern the monitoring of indicators and the calculation of the data.

  • Ensure the compendium of indicators is widely available and accessible across the partnership, including Field Offices (FOs), Global Center and Support Offices (SO), by acting as liaison person with Horizon to resolve access issues and providing training and coaching on how to use it.

  • Provide on-demand expert advice and technical support to FOs, ROs, GC and SO technical staff around designing and measuring standard indicators, cultivating a culture of impact reporting and data quality.

Data Analytics:

  • Process large data and develop reports to show progress towards the Global Strategy, such as the global Impact Scorecard, the partnership report to show progress on the global strategy to the Board.

  • Develope various Power Bi reports in the global Impact Portal, the partnership single source of truth for impact data, to demonstrate the impact of the partnerhip and make it accessible to use for all entities in the partnership at FO, RO, GC and SO level.

  • Strategic utilisation of the data-warehouse data for producing reports for leadership and other stakeholders as required.

  • Global reporting on outputs and outcomes, contributing to the Partnership Child Well-being Reporting process and products.

  • Provide training and mentorship to Field Offices on data analytics and impact reporting using Power Bi, as needed.

Strategic Initiatives:

  • Lead global projects involving the review and uptake of standard indicators across the partnership.

  • Engage in global research or evidence projects to support data analytics and reporting.

KNOWLEDGE, SKILLS & ABILITIES:

  • 7 years experience working in an INGO in a design, monitoring and evaluation role or related role. It implies a deep understanding of the role of indicators in the design of projects and at telling the story about the impact of the projects.

  • 7 years of experience using large datasets across different teams and fields, for data analytics and synthesizing coherent impact reporting.

  • Experience working in a cross-functional role and coordinating projects that require input from stakeholders across different teams.

  • Leading virtual sessions and communicating technical concepts and guidelines effectively.

  • Working with minimum supervision and delivering quality results on time.

  • Educated to academic level in a social sciences discipline (e.g., sociology, psychology) or related subject (e.g., math, statistics).

  • 7 years of experience using Power Bi (or similar tools) for data analytics and impact reporting. It implies a strong understanding of the functioning of data analytics software and proficiency in the coding language, e.g., DAX, Power Query etc. Certificate in use of Power BI software is an advantage.

  • Master’s degree is preferred.

  • English language skills (Necessary).

  • French, Spanish (asset).

Preferred:

  • Report writing and communicating effectively to influence change.

  • Experience and certification in SQL, Python or other programming languages is not required but would be considered an advantage.

  • Experience in working with World Vision and Horizon would be considered a strong advantage.

Work Environment/Travel:

  • The position requires the ability and willingness to travel domestically and internationally up to 15% of the time.