Job Opportunities in North America

World Vision has administrative functions in three countries in North America: The United States, Canada and Mexico. These administrative functions employ staff who help deliver services, exercise stewardship, and sustain the international work the broader World Vision organisation does around the globe.

World Vision also has fundraising (Support) offices located in: Canada and the United States. To pursue career and internship opportunities with one of our fundraising (Support) offices in the North America, visit: World Vision Fundraising / Support Offices

Job Locations

Governance Administrator

PURPOSE OF POSITION:

Provide administrative processing support to Global Governance, interacting with supervisor and team members to ensure the timely completion of tasks in support of departmental work developing national board and advisory council effectiveness within the Partnership.

KEY RESPONSIBILITIES:

Administrative Support Tasks provided to the Global Governance (GG) Department:

  • Administrate budgeted expenses through South Asia & Pacific Office (SAPO) and process related requests including review of General Ledgers to ensure accurate billing.

  • Update expense tracking sheets for team travel and related expenditures & assistance with spreadsheet checks during annual budgeting.

  • Administer departmental purchases.

  • Upload documents and calendar entries to Governance Team Room.

  • Facilitate connectivity for virtual RGA meetings along with note taking.

  • Ad-hoc projects and administrative-related work for the department as assigned.

Admin Support for Board Development Resources / Toolkit Templates:

  • Administrative support and coordination of governance documentation/resources translations in Spanish & French.

  • Partnership policies – send files to translation contractor to ensure timely delivery of Partnership Policies.

Board/AC Self-Assessments:

  • Draft biennial assessment calendars for Regional Gov Advisors (RGAs).

  • Maintain annual schedule of assessments, issue access links in the corresponding language. Track results, consolidate reporting and provide to RGAs.

GG Database and Helpdesk:

  • Proactive quarterly engagement with national board and advisory council coordinators in all regions to make updates and upload docs.

  • Administrate database postings when requested/notified.

  • Helpdesk monitoring and response ensuring access granted to requests for new accounts to be created for board/AC members, and basic access advice and tips for usage provided.

Maintain database of Partnership contact lists - board and advisory council chairs, national director & board support staff mailing lists.

Departmental Timekeeping.

Attend and participate in weekly chapel and devotions.

Practice the Core Values, Covenant of Partnership and Partnership Principles.

KNOWLEDGE, SKILLS & ABILITIES:

  • 2 years college work completed/AA degree in business or another academic field.

  • Effective and professional fluency in written and verbal English and Spanish communications.

  • Knowledge and understanding of governance processes.

  • Fully conversant with MS Applications, Word, Excel & PowerPoint, Access/databases, Survey Monkey.

  • Good organizational and time management skills in environment with multi-tasking and handling a significant level of data evidenced by work experience.

  • Effective in written and verbal communications in English and Spanish.

Preferred Skills, Knowledge and Experience:

  • Knowledge of board governance subject matter, practices and terminology in profit and/or not-for-profit sector.

  • Database entry skills.

  • Knowledge-based of resource libraries.

  • High level of organizational skills and ability to work independently.

  • Previous work experience in an administrative role.

  • Good written and verbal communications skills.

Design, Monitoring & Evaluation Capability Advisor

*Preferred location: USA. Other locations to be determined by home country of successful candidate within a jurisdiction (US State or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Design, Monitoring & Evaluation (DME) Capability Advisor is responsible for optimizing DME capability among World Vision (WV) entities and strengthen DME competencies of staff across the organization, enabling them to learn and grow in areas such as program designs, monitoring, evaluation, accountability and learning.

In order to achieve this, the DME Capability Advisor will develop and implement a DME capability enhancement system (including guidelines, processes, learning assets and learning pathways) and will refine the National Office (NO) DME capacity assessment along with DME competencies, guidance and tools for use across the various entities of the organization.

The DME Capability Advisor will support Regional Program Quality leads to plan and implement comprehensive DME Capacity Building interventions. This will include coordination of efforts, development of DME resources/assets and making these available through different platforms, and refining and adapting the capacity building approaches for achieving the desired objectives.

The DME Capability Advisor will support Regional Offices (ROs)/TSO/Support Offices (SOs) in developing and strengthening their competencies. The ROs/TSO/SOs will be enabled to use DME capability development system and relevant resources

as they contribute to enhance NO DME Capability.

The DME Capability Adviser will develop a global portfolio view of DME capabilities in close collaboration with Regional Program Quality leads and GFO and will share the information with the stakeholders such as GFO, ROs, SOs, GC as required.

The DME Capability Advisor will engage externally to share and also explore/learn how other organizations build DME capabilities. S/he will connect with academic institutions and other organizations to partner as appropriate for the benefit of Partnership wide DME capability agenda and capability development system.

KEY RESPONSIBILITIES:

  • Lead the design of a DME capability enhancement system to boost DME capability across the organization) benefiting both, a) teams tasked to support development of DME capabilities in Field Offices (ROs/TSOs &SOs) and b) DME teams in Field Offices.

  • In collaboration with the stakeholders design the architecture of the DME capability development system including as needed policies, standards, guidelines and processes etc. Review previous approaches and guidelines and conduct learning reviews to build on recommendations of what works

  • Design a learning system with the guidance and information needed on learning pathways, learning assets, learning platforms assisting users during their learning journey along the various pathways.

  • Review and finalise the guidance for DME Capacity assessment and its respective tools and make these available for use.

  • In coordination with Regional Program Quality leads, assist the Field Offices to undertake regularly the DME capacity assessment (as agreed with the GFO).

  • Link the DME capability system with the P&C processes of learning and development as well as performance plans and agreements.

  • With the DME Director develop a system to regularly update the information that will enable interested stakeholders to maintain a portfolio view of DME capability across the organization.

  • Lead the development of learning assets and platforms that can be used by DME in FOs and teams that support the FOs such as ROs/TSOs and SOs.

  • In close collaboration with the Senior Advisors for Sector DME and Research develop learning assets for F2F and on line learning that are in alignment with the newly developed programing standards and LEAP3 simplification documents and tools.

  • Review previous approaches, consolidate recommendations and ensuring design is based on the experience of former systems.

  • Design and utilize the platforms such as WVCentral and e-campus to enable FOs/RO/SOs/TSOs to easily access the learning assets and engage in self- learning, social learning and e-learning for improving DME practice.

  • Plan and implement the DME competency development of teams supporting the field (ROs/TSOs and SOs).

  • Focus initial efforts to develop staff competencies on data quality and integrity across all funding sources. Influence NO DME practice to increase confidence on systems, data quality and integrity and utilization of Horizon as the DME platform

  • Utilize platforms to enable input and sharing from interested WV entities, DME practitioners documenting and promoting emerging good practices in DME capacity development within WV.

  • Use various communication means such as newsletters etc. to regularly update the DME community on progress and new developments in the DME Capability development system.

  • Coordinate and harmonize DME capacity building interventions of ROs/SOs/TSOs to enable a unified, just in time support for FOs, maximizing their contribution to DME CB objectives.

  • Collaborate with RO and SO DME leaders to continuously assess DME/LEAP 3 capacity building needs among NOs and provide coordinated (RO/GC/SO) support to address identified capacity building needs.

  • Influence all entities of the partnership to continuously review the DME capability portfolio and prepare to support regional plans for further DME capacity development of Field Offices.

  • Mobilize and coordinate technical support from various WV entities to assist as needed and on timely fashion the Field Offices in each region in accordance with their CB plans.

  • Catalyse innovation and learning for development of DME Capability in the organization.

  • Explore practices of others on DME Capability development and share as appropriate WV’s experiences and learning.

  • Lead and grow partnerships with academic and research institutions that help to enhance WV’s DME capacity globally.

  • Promote innovation in DME capability development across WV entities.

KNOWLEDGE, SKILLS & ABILITIES:

  • The incumbent will bring to this role a combination of DME experience as well as experience and expertise in planning and implementing Capability development interventions that help build/enhance the required DME competencies, development of learning resources and utilization of platforms that enable blended learning to take place.

  • Advanced/graduate degree in adult learning/training and resource development for DME.

  • Demonstrated expertise in development of user friendly tools and resources for DME and utilization of learning platforms for helping others learn.

  • Intermediate qualifications in capacity building (including expertise in designing capacity building plans and adult learning programs).

  • Advanced competencies in data analysis using appropriate software tools (e.g. SPSS, SAS,ABTAB).

  • Advanced technical writing skills.

  • At least 10 years of experience in the field of helping others learn in DME (experience in building the competencies of DME staff at various levels (field, region, SOs and or global).

  • Extensive experience in transferring technical knowledge, capacity and skills through face-to-face and virtual training sessions

  • Extensive experience in development and implementation of DME training standards and guidelines (across different entities focused on strengthening DME capacity among field staff).

  • Demonstrated experience applying basic research principles to program design or performance assessments.

  • Solid track-record of leading results-based work.

  • Ability to obtain knowledge and experience with the latest methodologies, technologies and developments in DME through self-directed study and learning.

  • Strong English language communication skills, both oral and written, suitable for both scientific and non-scientific audiences.

  • Professional certificate in project management and/or DME.

Preferred Skills, Knowledge and Experience:

  • Extensive experience planning and management of projects which integrate HEA, advocacy and TD approaches to address root causes of poverty and child well-being.

  • Solid experience in leading knowledge management and documentation efforts (including preparing papers for peer review publications).

  • Experience in leading DME capacity assessments and coordinated efforts to address capacity needs identified in priority regions/national offices.

  • Post graduate degree in statistics, econometrics or any other discipline related to development.

Work Environment/Travel:

  • Position requires ability and willingness to travel, including internationally, up to 30% of the time.

  • Experience and demonstrated ability to work collaboratively in multidisciplinary and multicultural team environment.

  • Demonstrated leadership and communications skills required to facilitate virtual consultative and collaborative processes while maintaining positive working relationship across various regions and countries.

  • Proven ability to foster a positive working environment with different stakeholders.

  • Solid experience in leading partnerships with ranking universities and research institutions and promoting WV’s DME innovations in the industry.

Manager, Knowledge Management & Programme Communications

PURPOSE OF POSITION:

Coordinates internal and external communications about World Vision’s education programmes. Supports Global Sector Lead and Strategic Engagement Advisor in building World Vision’s reputation as a leading voice in the education industry.

Provides expert advice and stewardship to the Education Communities of Practice in gathering best practice materials, guiding programme development. With the Quality and Innovation Advisor, identify knowledge requirements for World Vision’s education programmes, identify and assist in developing learning opportunities. In conjunction with the Knowledge Management (KM) & Ministry Analysis team, establishes knowledge management systems and processes to ensure cross Partnership learning; and support the development and quality implementation of sector interventions or project models.

KEY RESPONSIBILITIES:

Set Strategic Priorities:

  • Lead the development of a global communications strategy on World Vision’s (WV) education work.

  • Create, implement, and nurture the sector KM strategy.

  • Develop, nurture, and grow the sector Communities of Practice (CoPs) considering the interests of technical team; membership is comprehensive of WV stakeholders and external partners.

  • Link to other sector CoPs for joint learning and collaboration.

Build Capacities:

  • With the Quality & Innovation Advisor, identify technical competencies required to deliver high quality education programmes, and the career pathways to strengthen retention of high caliber staff.

  • Enables the CoPs to be vehicles for sharing information and best practices, facilitating input into sector technical resources, establishing research priorities, identifying capacity building needs, building an evidence base for WV’s project models and approaches.

  • Develop a culture of collaboration and sharing among the stakeholders; helps to identify emerging practices, best practices, and innovations and shares same across the Partnership; assists the CoP in the identification of Sector/CoP programmatic subject matter experts; puts in place a routine best practice of conducting lessons learned sessions.

  • Promote a vibrant Community of Practice that meets on a regular basis and works together effectively across entities and geographies on issues that are relevant to the Partnership strategy.

  • Enables learning and development activities for the CoP members to reduce the time to competency, increase cost savings and efficiencies, and encourages professional development.

Ensure Accountability:

  • Establish knowledge management systems and processes to ensure cross Partnership learning.

  • Coordinate/lead development of communications materials for internal and external narrative of sector effectiveness and learning.

  • Develop the sector’s information management system (within wvcentral and wvi.org) to provide access to programme and project tools and best practice guidance.

Promote WV Way:

  • Manage information dissemination throughout the CoP, partnership and external audiences, including managing CoP meetings and conference participation.

  • Develop and manage sector Information Newsletters, partnership articles and publications; provides support for the CoPs in the same activities for their programmatic areas.

  • In conjunction with the GKM team, develop requirements and manages all Sector KM/CoP web-based information tools including team websites, taxonomies, digital library, CoP social Networking systems and email listservs. Represent sector on Partnership Working and Advisory groups tasked with global tools development (wvcentral and wvi.org, GKM Business Team).

External Engagement:

  • Engage our external peer partners in knowledge sharing and collaboration on our sector strategies.

  • Represent WV among other NGO Knowledge Management Specialists to build collaborative relationships, keep abreast of trends, and promote WV’s better practices in its KM work.

Other Responsibilities:

  • Member of the Global Sector Senior Leadership team.

  • Member of the KM advisory committee.

  • Member of the GC Communications WG.

  • Carry out additional responsibilities and projects as assigned, including some administrative and planning functions.

  • Attend and participate devotional meetings.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in sector, Knowledge Management, Communication or other related field.

  • Knowledge Management or Communications training.

  • Excellent writing skills with a focus on communicating to a variety of audiences (internal and external).

  • Excellent document editing, formatting and publication skills, including social media.

  • Contemporary and progressive ICT skills.

  • Experience in developing and using competency frameworks for technical staff.

  • Webinar development and facilitation.

  • Knowledge Management training / and or experience.

  • Experience in staff management / capability development and research.

  • Experience in formation and nurturing of virtual communities of practices, networks, etc.

  • Experience in dealing with faith related issues in development.

  • Facilitation skills.

  • Website and publication design.

  • Two year’s work experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Vice President, Vision Partners (Philanthropy). WV Canada

*Please apply by going to: https://canr55.dayforcehcm.com/CandidatePortal/en-US/wvc/Posting/View/2309

*Applications received via www.careers.wvi.org will NOT be considered.

For Children. For Change. For Life.

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of over 500 Canadians with a vision for the world: Life in all its fullness for every child.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We will never rest while children suffer in situations that can be changed.

Engaging New “Vision Partners”:

World Vision is known worldwide for its success in changing the lives of children through child sponsorship and emergency relief, supported monthly by hundreds of thousands of generous supporters. Our Vision Partners division builds on this support while going beyond—by inspiring new approaches to philanthropy, and by partnering with Canadian individuals, foundations and corporations who want to respond to issues of poverty, injustice and empowerment at a more significant level of support. By engaging with each of these remarkable “vision partners” we can bring additional support and investment into the lives of even more children, reaching farther and doing more—including vulnerable girls and boys living in some of the world’s toughest places. Through philanthropy, legacy giving, special initiatives like this one, impact investing and other ways, this growing team is aiming to grow its contribution to our mission for children.

World Vision Canada has an amazing and unique opportunity for the right leader to inspire, shape and grow this innovative team.

Vice President, Vision Partners (Philanthropy):

Reporting to the Chief Operating Officer, you will generate value and raise funds for World Vision’s international programs through leadership of all philanthropic engagement and relationships with high-net-worth individuals, corporations, foundations and legacy givers. As a member of the Senior Leadership Team, you will participate in strategic planning for the organization and create a growth plan for Vision Partners. Your areas of focus will be:

  • Revenue Growth: Grow the revenue stream through effective stewardship of existing donors by strengthening development strategies and by implementing aggressive plans to prospect for and engage new donors through innovative fundraising approaches. Develop and execute clear short-term and long-range plans for development with a focus on income diversification.

  • Donor Relationships: Manage a personal portfolio of key donors and prospects. Identify and plan for each key donor relationship by creating a unique approach to meet individual needs and expectations. Engage in personal connection and close on requests for any Vision Partners donor relationship in support of the team.

  • Strategic Planning:Work with the Chief Operating Officer, President and CEO, and colleagues to create an achievable high-level vision and overall direction for the team. Develop corresponding mid- and long-term plans and communicate with and inspire the team on the strategy and alignment.

  • Fundraising Management/Plan Development and Execution: Lead the development of annual and multi-year operational and financial plans that align with the overall strategic plan. Provide leadership to the team in the clear prioritization of goals and tasks, ensuring activities are aligned with strategy. Ensure return on investment analysis is prepared for every new initiative and that proposals and materials are consistent with brand standards. Monitor progress regularly and course correct as needed to ensure targets will be achieved.

  • Team Leadership:Provide leadership, inspiration and direction to the Vision Partners team. Coach and mentor direct reports so they can grow and serve as capable and confident contributors. Create an environment of respect, accountability, motivation and productivity. Ensure ownership and clarity of goals, encourage and foster collaboration and innovation within and between units, and across the organization. Encourage the team to identify synergies and opportunities with other WVC divisions and ensure pro-active planning and communication where there is intersection of products or donor communication. Support Christian spiritual formation of staff and model Christian servant leadership.

  • External Relations: Represent World Vision Canada within the World Vision Partnership to share, collaborate and solve challenges, including through matrix connections with global philanthropy initiatives. Maintain a public-facing leadership role in the not-for-profit sector through attendance and presentations at professional conferences and through membership in and contribution toward professional societies or working groups. Build relationships with churches and other faith groups. Stay abreast of philanthropic, economic, social and educational trends related to fundraising and to current themes such as education of girls. Ensure that the team is well informed of changes in legislation and other trends and initiatives that could impact fundraising efforts.

  • Culture Champion: Understand and embody the traits of a servant leader. Regularly communicate aspects of culture and values by being visible and active in the wider organization. Identify areas of culture to be improved and celebrate and nurture the development of trust, openness, innovation and agility. Serve as an example to all employees of World Vision’s values, mindsets and behaviors.

Qualifications:

  • In addition to a proven track record as an experienced and effective expert in philanthropy and major donor fundraising, you will bring:

  • Post-secondary education in a related discipline, plus a minimum of ten years of progressive leadership experience in the not-for-profit sector. Equivalent combinations of education and experience including corporate for-profit experience will be considered.

  • Experience in identifying strategic business development opportunities and developing and leading such initiatives.

  • Strong business acumen along with strong analytical and financial modeling skills.

  • Experience in collaborating with internal and external stakeholders.

  • Demonstrated experience building relationships with donors, volunteers and other key stakeholders.

  • Diplomacy and superior communication skills, in addition to well-developed presentation ability.

  • Experience in Christian servant leadership, Christian faith in action, and spiritual formation of staff.

  • Passion for our mission; an unyielding commitment to our vision – “Life in all its fullness for every child.”

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good: For Children. For Change. For Life.

How to Apply:

  • World Vision is committed to the protection of children; all offers of employment will be conditional upon the successful completion of reference checks and a Police background check. Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

  • World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

  • Interested applicants are asked to complete an online application via our careers website.

https://canr55.dayforcehcm.com/CandidatePortal/en-US/wvc/Posting/View/2309

* This posting will remain open until the position is filled.

Accountant

PURPOSE OF POSITION:

Perform a wide variety of regular and recurring moderately complex to complex accounting functions including establishing accounting records, maintaining the general accounting system, and recommending modifications based on new regulations or policies.

Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.

KEY RESPONSIBILITIES:

  • Assess coding on all vouchers daily and recommend adjustments to originators.

  • Prepare regular journal entries to the general ledger; post deposits and disbursements to the cash journal.

  • Provide input for financial statements and prepare, run, review, and analyze accounting reports.

  • Reconcile moderately complex subsidiary ledger accounts and checking accounts.

  • Analyze, document, and review accounts.

  • Communicate with customers on reconciling issues and articulate solutions.

  • Train customers in Accounting Standard Operating Procedures, as appropriate. Prepare aging schedules and more complex audit schedules requiring some research and analysis.

  • Prepare regular internal accounting reports for Finance department management.

  • Evaluate the adequacy and effectiveness of processes and make recommendations to leadership regarding internal controls, regulatory compliance, and workplace efficiencies.

  • Develop appropriate understanding of the international World Vision partnership and use this context to inform communications, actions, decisions, recommendations and solutions.

  • Remain current and increase knowledge in related areas utilizing self-study and/or continuing professional education efforts.

  • Keep informed of organizational announcements, activities and changes via regular reading of the WVI/WVUS Intranet and other corporate communication tools.

  • Perform other duties as assigned.

  • Keep Christ central in our individual and corporate lives. Attend and participate in the leadership of devotions, weekly Chapel services, and regular prayer.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree in Accounting or the equivalent

  • Has sufficient knowledge and experience in finance and accounting

  • Demonstrates effective computer skills, including use of Microsoft Office Suite, Lotus Notes, intranet and Internet, and various software applications and databases used in work efforts.

  • A minimum of two years private/corporate accounting work experience; or if work experience is in public accounting, a minimum of one year.

Preferred Skills, Knowledge and Experience:

  • Demonstrates and maintains a current working knowledge of Generally Accepted Accounting Principles (GAAP), as determined by the Financial Accounting Standards Board (FASB), knowledge of nonprofit accounting, gift-in-kind accounting, auditing standards, financial reporting and cash management.

  • Effectively and efficiently assesses business controls and risk using appropriate tools and techniques. Demonstrates an understanding of the business implications of decisions and consistently strives to mitigate risk and improve organizational performance.

  • Experience in Fixed Asset and Cash management.

  • Experience in audit is optional but advantageous.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Response Programmes Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.