Job Opportunities in North America

World Vision has administrative functions in three countries in North America: The United States, Canada and Mexico. These administrative functions employ staff who help deliver services, exercise stewardship, and sustain the international work the broader World Vision organisation does around the globe.

World Vision also has fundraising (Support) offices located in: Canada and the United States. To pursue career and internship opportunities with one of our fundraising (Support) offices in the North America, visit: World Vision Fundraising / Support Offices

Job Locations

Response Security Group - Global Security Advisor

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

Primary role; to design and implement security structures for World Vision International (WVI) Disasters Managements (DM) - Humanitarian Emergency Affairs (HEA) response operations in medium to high risk conflict and fragile contexts in alignment with WVI security policies and procedures that will allow WVI to deliver humanitarian aid & relief programmes securely and in a timely manner while maximizing staff safety.

Secondary role; when directed provide direct and indirect security support across the WVI partnership to include; security incident management and investigations, technical security advice and training, security context analysis, and crisis management.

KEY RESPONSIBILITIES:

Strategy Development:

  • Contribute to the development and implementation of global security strategies for humanitarian emergency response operations. Ensure security management procedures are in alignment with WV Security policy and international best practice.

  • Collaborate with Response Directors to ensure that the response security strategy is appropriately aligned with the Office of Corporate Security (OCS) regional priorities.

Operational Support:

Initial Global Response Operations

  • Deploy as a member of the Global Rapid Response Team (GRRT) in accordance with the WVI Emergency Management System (EMS) in order to establish initial response operations.

  • Provide sound technical assistance to humanitarian response senior management teams in the assessment of security risks and the development of security planning to mitigate assessed threats in accordance with the Terms of Reference as outlined in the WVI EMS manual.

Sustaining Global Response Operations:

  • Deploy to WV operational areas to provide initial security management in emergency situations and to augment existing security management structures as required. Provide guidance for Response Security Managers as required.

  • Review Security Risk Ratings with OCS Analysis Unit and assist in the development of mitigation strategies for responses that are compliant with WV’s Core Security Requirements (CSR).

  • Assess capacity & operational gaps WV’s Core Security Requirements (CSR) in DM-HEA Reponses and develop work plans to implement mitigation strategies in collaboration with Response Security Managers.

  • Support crisis management and business continuity including impact analyses to accurately define critical time-sensitive security activities and assist the design, development, and documentation of work area recovery plans.

Technical Support:

  • Provide ongoing technical support to the DM-HEA Response Security Managers and National Security Managers in the assessment of security risks and the development of security planning to mitigate assessed threats in WV operations.

  • Provide support in the development of operational security and contingency plans as requested by the Office of Corporate OCS, Director of Operations.

  • Work closely with Regional Security Directors and Response Security Managers to provide independent assessment of ‘Medium – High Risk’ response contexts and the application of WV’s security risk rating system.

  • Assist in providing civil-military-police operations policy oversight and technical support to Regional/National senior leadership.

  • Contribute to development of global policies, guidelines and standards relating to security management and provide leadership in contextualizing and mainstreaming them within WV’s global operations.

  • Provide technical support and oversight of incident case management and provision of after action reviews/lessons learned exercises and security investigations for complex and serious cases and ensure knowledge capture.

Capacity Building:

  • Assist in the assessment, development and implementation of global capacity building plan for security management in the context of HEA responses.

  • Engage with Response Managers and HEA staff to raise the awareness of security management as per WV Corporate Security policies.

  • Identify, share / facilitate access to security tools, resources and materials as well as learning and support opportunities for Regional & National Offices. These may include facilitating and conducting training, engagement of trainers, establishing institutional links, identifying opportunities for staff exchange or mentoring.

  • Identify and mentor staff as future Response Security Managers.

Internal/External Liaison & Coordination:

Internal

  • Regular liaison with Response Managers, Response Security Managers (RSM), Regional Security Directors (RSD’s) and other key stakeholders.

  • Act as a strategic link for the promotion of security assessment & planning standards connecting National Offices, Regional Offices, Support Offices and Global Centre.

  • Regularly liaise with WV security network on emerging security issues and provide analysis on potential impact on WV operations.

  • Actively contribute to partnership forums, working Groups and networks related to security management.

  • Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.

External

  • Regular liaison with the United Nations (UN) security departments, other INGO security departments and agencies to include international security forums and security centers of excellence to develop best practices and lessons learned.

Knowledge Management:

  • Participate in the process of continuous learning on international best practice in security management & analysis and identify tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on security management issues within the region and globally.

  • Assist in the facilitation of and coordination of global security information sharing forum/network that promotes the embedding of security information management into all layers of WV’s programmes.

  • Facilitate the documentation of best practices and contribute to the community of practice and centre of excellence.

General:

  • Support activities that will enrich and develop World Vision’s Core Values.

  • Practice an inclusive leadership style that will be a role model for staff, peers and others.

  • Perform any other tasks assigned by the Partnership Leader.

KNOWLEDGE, SKILLS & ABILITIES:

  • Relevant Bachelor’s degree in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management. (General Management studies also considered).

  • Previous experience in the professional security arena (INGO, Corporate, Military, Law Enforcement, or Emergency Services).

  • Sound knowledge of INGO security practices with proven experience in Security Risk Assessments (SRA), security planning and crises management in the humanitarian context.

  • Understanding of setting threat or risk levels for specific contexts, considering the strategic and tactical situation as applied to humanitarian response operations.

  • Internationally recognized qualifications in Risk Management or Business Continuity would be an advantage.

Preferred Skills, Knowledge and Experience:

  • Relevant bachelor’s degree in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management. General Management studies also considered.

  • Previous experience in the professional security arena (INGO, Corporate, Military, Law Enforcement, or Emergency Services).

  • Sound knowledge of INGO security practices with proven experience in Security Risk Assessments (SRA), security planning and crises management in the humanitarian context.

  • 5+ yrs in a relevant security management role in INGO, Private or Govt Sectors.

  • International security management experience in humanitarian disaster responses.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 40% of the time.

  • Must be prepared to travel to ‘high risk’ security environments at short notice.

  • Will be expected to manage high stress security events.

  • Flexibility in work hours is expected.

Director, Digital Donor Experience

*Preferred locations: London, Seattle, Toronto or Melbourne. Position location to be within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

As an organisation we need to make a significant transition from being an extremely effective direct marketing organisation to being one led by a focus on donor engagement and transformation that creates vibrant and passionate communities of supporters globally who are strong advocates of World Vision and our mission. The Donor Experience Director will focus on this transition and specifically how we can create amazing experiences digitally that will transform our donor’s engagement with us and make them passionate advocates for our cause.

KEY RESPONSIBILITIES:

Global influence at a senior level:

  • Work with Support Office Marketing Leaders and other Marketing & Resource Development leaders to develop compelling donor engagement strategies digitally.

Global platforms and architecture:

  • Ensure that our global digital investments and platforms are giving strong investment returns.

Capability Development:

  • Work with smaller offices to improve basic digital capabilities and donor analytics to improve fundraising.

KNOWLEDGE, SKILLS & ABILITIES:

  • Significant experience in leading change in a complex environment.

  • Strong digital background and experience of implementing winning consumer-facing digital solutions.

  • 10-15 years in marketing, fundraising or related role, including 5-7 years at a senior management level with demonstrable success in achieving growth.

  • Ideally minimum 5 years of experience leading a marketing function within one of the largest World Vision Support offices and / or Minimum 7 years of experience leading a marketing function within a global organisation.

  • Bachelor’s degree or equivalent in strategy or marketing.

  • The post-holder must have an active Christian faith.

  • An understanding of international development and an empathy for people living amid poverty or oppression.

  • The post-holder must have an active Christian faith.

  • Strong marketing and strategy skills with working knowledge of change management principles.

  • Exceptional interpersonal skills and able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds.

  • Demonstrated ability to guide, edit and assure clear, brief and compelling written and visual communications. Ability to synthesize complex concepts for a wide variety of audiences.

  • Experience of working in a global and multi-cultural environment.

  • Supportive and influential engagement with senior partners internally and externally, including leadership groups and peer directors.

  • Experience in a marketing agency setting, providing project management support and leadership to complex projects.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Marketing strategy

  • Digital strategy

  • Understanding of marketing strategies, with the ability to develop strategic and tactical communications plans and outline the resources required to implement them.

  • Demonstrable experience of managing teams, and managing freelance and agency staff.

  • Experience of setting, implementing, monitoring and measuring marketing plans and ensuring delivery against agreed targets.

  • An understanding of international development and an empathy for people living amid poverty or oppression.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Global Sector Lead - WASH

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*For WV internal applicants only.

PURPOSE OF POSITION:

The position provides global leadership and direction for sector, leveraging all entities within the World Vision partnership to maximize their contribution to child well-being. Oversees World Vision’s sector programming to ensure that it reflects the organizational distinctive of Christ-centered, community empowering and child focused in its standards and practices and the highest technical standards are met in its programming. Builds WV’s reputation in the sector, creates partnerships and innovative approaches and strengthens and mobilises WV’s sector community of practice to execute excellence in programming that demonstrates evidence of impact. Positions and brands WV as a leading child-focused organization and represents WV at high level external boards and advisory councils.

KEY RESPONSIBILITIES:

Set Strategic Priorities:

  • Define WV’s sector vision, global sectoral approach and targets in alignment with Partnership strategy.

  • Provides thought leadership in their respective area of expertise both within and outside World Vision.

  • Develops WV brand and reputation through quality programming, evidence of impact, policy and advocacy related work.

  • Responsible for the development of sectoral policy and guidance in alignment with Partnership strategy.

  • Ensures Partnership alignment to sector approaches and core project models to achieve strategy.

  • Ensures integration of WV’s distinctive, biases and ethos in all sector guidance and practice.

  • Ensures the global sectoral approach is vertically aligned (from sector fundraising & marketing through sector programming) and horizontally integrated (with other sectors and lines of ministry).

  • Ensures overall compliance with Partnership standards and external standards.

  • Ensure innovations in sector programming.

Build Capacities:

  • Builds capability of WV’s sector professionals and global community of practice.

  • Promotes a culture of innovation and continuous improvement.

  • Internally benchmark capabilities, processes, and systems in education programming against market leaders and build toward best in class.

  • Determines the technical capacity needs for the partnership.

Provide Global Stewardship:

  • Maintains a global view of sector across the partnership.

  • Determines the technical capacity needs for the partnership.

  • Ensures accountability in provision of technical services by Technical Service Organisation (TSO) and programme implementation for globally agreed standards, sector approaches and core project models.

  • Build understanding of current sectoral footprint and identify opportunities for further impact.

  • Maintain a view of revenue streams to support programme opportunity. Measure extent to which resourcing opportunities meet ministry needs and impact Child Well Being (CWB).

Ensure Accountability:

  • With Evidence and Learning, responsible for analysis and interpretation of data that provides global evidence of impact for sector.

Promote WV Way:

  • Coordinates with other Global Sector leads in ensuring global approaches (including core project models) are integrated and have a ministry focus that is Christian, community-based and child-focused.

  • Oversees and coordinates closely with Support Office (and GC where appropriate) sector team engagement and partners.

External Engagement:

  • Represents and builds World Vision’s influence, advocacy, partnerships and reputation externally.

  • Collaborates with Faith and Development actors externally as we seek to integrate faith into all our programming to address spirituals of causes of child well-being.

  • Participates in high level international meetings, forums and conferences as required.

  • Actively positions WV as a NGO of choice with global 2030 Agenda platforms, and with potential and key partners, donors and stakeholders, businesses and donors.

  • Provides technical support to Global Campaigns.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters degree in the sector related expertise area.

  • In-depth knowledge / expertise in sector programming including evidence based best practices.

  • Sector professional with minimum 10 years’ experience designing and leading programming in the developing world.

  • Strong experience developing strategy and policy in WV or in another International NGO.

  • Strong experience and proven skills in leading a team of technical professionals.

  • Strong experience in working with grant funded programmes by bilateral and multilateral donors.

  • Strong experience and proven skills in working effectively across the WV Partnership to advance priorities and achieve change, in situations without direct authority in which influence, relationships, and technical quality are needed to succeed.

  • Strong experience and proven skills in external engagement that contributes to change in policy and practice and builds WV’s reputation as a leader in the industry

  • Experience in working with faith, faith actors and faith related issues in development.

  • Experience of HEA and fragile contexts.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience in working with and managing large grants in sector programming for major bilateral and multilateral donors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Technical Specialist, Gender

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of over 500 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good: For Children. For Change. For Life.

Full-Time Temporary, Approx. 12-18 Months

Job Description:

The Technical Specialist, Gender will provide technical leadership for World Vision Canada’s (WVC) work in Gender. The position will focus on expanding World Vision Canada’s programming in Gender and will play a critical role in developing, growing and supporting World Vision Canada’s capacity and expertise in gender mainstreaming and gender transformative programming, through strategically developing, strengthening and supporting comprehensive gender equality strategies and action plans within the grants portfolio; cultivation of donor relations and funding opportunities, showcasing impact of our gender equality work; and underpinning gender advocacy efforts and policy influence with a results based management framework. The position represents World Vision Canada internally and externally, working collaboratively with the other Programs & Policy technical specialists as well as other World Vision Canada departments and the larger World Vision partnership.

The Technical Specialist, Gender will be housed in the Resource Acquisition and Management (RAM) department, reporting to the Monitoring and Evaluation Team Lead and will have a matrix reporting relationship to the Sectoral Integration Lead in the International Programs (IP) Department. The Gender Specialist will work collaboratively with other Technical Specialists, and program staff within RAM; the International Programs Department (IP), Humanitarian Emergency Affairs Team (HEA); Advocacy and Policy Department and other colleagues at WVC. The Gender Technical Specialist will also interface with staff from the field teams. The position is based at World Vision Canada Mississauga Office with significant overseas travel.

Responsibilities:

  • Expand the scope and diversity of WVC’s resource base in Gender programming through technical support for resource acquisition and donor engagement, as well as providing technical and management oversight as appropriate.

  • Investigate and pursue opportunities to increase the extent and quality of WVC’s Gender programming in collaboration with field partners and WVC colleagues.

  • Draft concept papers and proposals in participatory process with field partners for presentation to donors.

  • Review resource acquisition opportunities for gender mainstreaming, including support for donor pre-positioning, grant proposal writing and review, and grant start-up and implementation.

  • Strengthen the capacity of all stakeholders, both in WVC and the field, in Gender transformative programming, through training, coaching and mentoring to support quality programing leading to measurable impact.

  • Ensure WVC funded programs and policy influence initiatives are aligned with WVI global Gender Equality technical standards as well as global best practices contributing to improved child wellbeing.

  • Provide technical support to programs in both emergency and development contexts to ensure gender mainstreaming. This support includes guidance on the design, implementation, monitoring and evaluation of programs, through ongoing correspondence with field partners, review of proposals and reports, and regular field visits.

Desired Skills & Qualifications:

  • The successful candidate should possess a Master’s degree in International Development / Relations, Women and Gender Studies or related field; or equivalent training/experience.

  • A minimum of five years’ experience developing, leading and managing complex, large scale Gender initiatives.

  • Experience in Gender programming in the international development context both in emergency as well as development contexts is key to this position.

  • Experience in policy influence and Gender policy development

  • Demonstrated ability to mobilize stakeholders into partnerships and alliances, lead and facilitate collaborative processes.

  • To be successful, candidates will have excellent facilitation and interpersonal skills, strong negotiation, diplomacy and leadership skills and commitment to teamwork.

  • Strong written and oral communication skills in both English and French are highly desirable for this position.

  • Also required are analytical skills for synthesis of materials, evaluations, and preparation of presentations/articles for publication as well as experience in a PC environment and the MS Office suite of software.

This position will require overseas travel 2-4 times per year.

How to Apply:

World Vision is committed to the protection of children; all offers of employment will be conditional upon the successful completion of reference checks and a Police background check. Qualified candidates must be able to demonstrate a

commitment to the core values and mission of the World Vision partnership.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Interested applicants are asked to complete an online application via our careers website.

https://canr55.dayforcehcm.com/CandidatePortal/en-US/wvc/Posting/View/2619

Application Deadline: May 24, 2019

Development and Marketing Advisor, Response Innovation Lab

*Preferred location: United States of America (where registered). Other locations to be determined by home country of successful candidate where WVI is registered to operate.

PURPOSE OF POSITION:

This position will play a critical role in helping the Response Innovation Lab (www.responseinnovationlab.com) develop a diverse and comprehensive revenue stream.

The Development and Marketing Advisor will be responsible for developing, innovating and building high potential fundraising and marketing strategies to meet the funding needs of the initiative. Because RIL is a partnership between multiple partners, including three leading international NGOs (WorldVision International which acts as global host, Oxfam Great Britain and Save the Children International), who each operate country labs adhering to the RIL model, fundraising responsibilities are shared among a number of entities. The primary role of the Development and Marketing Advisor is therefore to develop and implement a strategy that will mobilize and assist these various external fundraisers in articulating and prioritizing the RIL offer. This will require developing marketing content adapted to various donor profiles (Government aid agencies, foundations, corporate CSR units, high net worth individuals) and fundraising needs (local lab operations, global project support), ensuring public access to relevant RIL content (website, social media, press releases), and developing an appropriate business case for the initiative as a whole.

This is a unique opportunity to apply a range of marketing, fundraising and advocacy skills to an exciting endeavor and unique experiment in global collaboration.

KEY RESPONSIBILITIES:

Fundraising support:

  • In collaboration with the Global Director, the Program Director and the country lab staff and the global RIL partners, identify, track and capitalize on funding opportunities from a broad range of donors through compelling, customized business cases for RIL and its proposed programming.

Content development:

  • Based on the fundraising strategies, business case, needs of fundraisers and work of the labs, develop high quality content tailored to appropriate internal and external audiences and to a wide range of media.

Internal and external marketing:

  • Working with global Executive Committee Members and other agency focal points, develop and mobilize a network of fundraisers who will actively support and prioritize resource mobilization for RIL among their agency’s donor base.

  • Marketing RIL externally as an attractive partner, funding/investment recipient and thought leader in the humanitarian innovation field via strategic positioning.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 6+ years as a Marketing/New Business/Product Development Senior-level Manager, with demonstrated results in helping projects or organizations mobilize significant funding from external sources.

  • At least 3 years of experience supporting projects in the field of emergency relief, humanitarian affairs, international development, disaster risk reduction, foreign aid advocacy or similar.

  • Degree in Marketing, CommunBusiness or Social Sciences.

  • Ability to work effectively in collaboration with diverse groups of people internationally particularly those in funding and fundraising roles, and across sectors (public, private, academic, government).

  • Proven success in creating and launching consumer-focused new product development and innovations (more than one) that demonstrated clear sustainable business models.

  • Significant experience in content development.

  • Experience in competitive proposal capture and writing.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Superior Marketing acumen and creativity.

  • Negotiation and relationship building and successful record of achieving collaborative relationships.

  • Marketing analytic skills.

  • Experience and demonstrated mastery of direct response marketing such as customer relationship management, branding, digital media, major donor and corporate marketing, and donor retention and loyalty.

  • Demonstrated success leading a business unit that delivered revenue and profit growth.

  • Experience working in complex organizations.

  • Demonstrated global management experience and cross-cultural understanding.

Work Environment / Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Total Rewards Analyst - Compensation

PURPOSE OF POSITION:

This role acts as a key contributor in the development and implementation of rewards programs ensuring alignment to the Total Rewards principles. This role is expected to provide analysis, and solutions to business problems related to Total Rewards. The role is expected to drive change based on findings and recommendations across partnership entities.

KEY RESPONSIBILITIES:

  • Collaborates with the compensation manager/consultants on a variety of projects, including program design, analysis, budgeting, implementation of new programs, including incentive pay programs.

  • Administers base programs, and drives the annual salary review process for Global Center staff, utilizing the Our People HRIS tool.

  • Works with Our People and IT staff to ensure that the [HRIS software] system meets compensation needs and is updated to reflect changes to salary structures, and pay for performance programs, etc.

  • Manages projects such as survey participation and analysis providing recommendations for updates and change. Provides business case and cost benefit analysis model to support salary programs.

  • Develops and documents procedures to streamline processes and ensure compliance with regulatory requirements. Coordinates with P&C Business Partners to educate managers.

  • Assists P&C Business Partners and other managers with compensation-related issues.

  • Develops and delivers training and capacity building programs for P&C Practitioners.

  • Acts as a subject matter expert in the process of job design and development of Job Family Descriptors.

  • Participates in job analysis, documentation and evaluation as needed.

  • Ensures legal compliance for all Compensation Programmes.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree or the equivalent in experience,

  • Three or more years of practical application of compensation principles and application.

  • Exceptional Excel and Powerpoint skills, related to organizing, mining and analysing data.

Preferred Skills, Knowledge and Experience:

  • CCP, GRP, would be helpful to the candidate in this working environment

  • Job Evaluation training experience, (Hay for now)

  • Experience working in a multi-cultural, diverse, global environment.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Response Programmes Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.