Job Opportunities in North America

World Vision has administrative functions in three countries in North America: The United States, Canada and Mexico. These administrative functions employ staff who help deliver services, exercise stewardship, and sustain the international work the broader World Vision organisation does around the globe.

World Vision also has fundraising (Support) offices located in: Canada and the United States. To pursue career and internship opportunities with one of our fundraising (Support) offices in the North America, visit: World Vision Fundraising / Support Offices

Job Locations

Project Director

Main purpose:

The Project Director position is expected to lead and provide strategic leadership to the anticipated Office of International Labor Affairs (ILAB), U.S. Department of Labor (USDOL, or the Department), cooperative arrangement that will fund the project of technical assistance in Mexico to strengthen the capacity of governments to address child labor and / or forced labor, and violations of acceptable working conditions.

The objective of the project is to reduce the risk of child labor, forced labor and other violations of the labor rights of vulnerable women and girls within the agricultural sector.

Major responsibilities:

Manage the proactive and responsive relationship with the grant giver in close collaboration with the staff of the National World Vision Office.

Lead and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation, and quality assurance.

Investigate new funding opportunities and develop and write funding proposals, if a second phase of the grant or cost extension is planned.

Oversee a team of high-level national and international personnel with skills in a diverse set of technical areas

Ensure adequate technical capacity of staff to manage complex donor-funded projects.

Senior Grants Staff and Short-Term Consultants

Establish and maintain effective project communication, evaluation and reporting systems. Submit timely, accurate, and professional reports that meet donor requirements.

Manage grant / project budget within approved spending levels and ensure accurate and timely financial reporting for donors and SO staff.

Ensure grant / project expenditures are reasonable, budgeted, prudent, and spent in accordance with donor rules and regulations to ensure low-risk audits.

Liaise with local government officials, local communities, donor representatives, and other stakeholders, as appropriate.

Constantly looking for more effective and efficient implementation methods and opportunities to increase impact.

Participate and carry out ongoing lessons learned with key staff and partners / sub-beneficiaries.

Liaise with local government officials, local communities, donor representatives, and other stakeholders, as appropriate.

Participate, lead the NGO and donor forum to represent VM, the project, and seek cooperation for joint promotional opportunities.

Escalate grant management issues early and openly; solve grant management problems quickly and completely

Serve as primary liaison with [DONOR NAME], local and national government authorities, local NGOs, community organizations, Facilitate learning of best practices in the technical areas of the program, and other donor organizations.

Provide vision and strategic technical leadership for the project.

Close cooperation with the NO GAM leader for the implementation of the GAM objectives, as well as

Collaboration within the NO GAM Unit in donor positioning, lessons learned, quality improvement and grant health.

Establish clear and frequent communication about the progress of the program and management supervision with the donor.

Minimum education, training and experience requirements to qualify for the position:

Minimum of five years of experience in project management, supervision, administration and implementation of cooperative agreements and / or contract requirements (including meeting deadlines, achieving objectives, establishing and maintaining systems to manage project operations, working with multiple sub-grantees) and / or contractor (s), and supervising the preparation and submission of required reports to donor agencies), preferably in the implementing country.

Experience in the establishment and maintenance of systems for the management of project operations.

Proven experience in a leadership role for a project addressing work-related issues, including child labor, forced labor, or exploitation in the workplace.

Demonstrate the ability to maintain working relationships with all stakeholders in the project and participate in coalition building and promoting public-private partnerships.

Understanding of agricultural supply chains, incorporation of gender perspective and / or economic empowerment of women.

Public speaking proficiency is preferred.

Fluency in English and Spanish is required.

It must be contracted directly by the beneficiary, not by a secondary beneficiary.

You must put at least 90 percent of effort into the project.

Leadership experience of large and diverse teams

Experience in directing and managing large grants in a complex environment.

Experience as a CoP / PD or senior expert advisor is required

Experience in managing grants and contracts under grants for complex projects.

Monitoring and Evaluation Specialist

Main purpose:

The Monitoring and Evaluation Specialist position is expected to lead the Monitoring and Evaluation efforts and support the anticipated cooperation agreement of the Office of International Labor Affairs (ILAB), United States Department of Labor (USDOL, or the Department) .

The grant will finance a technical assistance project in Mexico to strengthen the capacity of governments and the private sector to address child labor and / or forced labor and violations of acceptable working conditions.

Major responsibilities:


Develop overall framework for grant M&E in accordance with design document and donor requirements.

Identify the basic information needs of grant administration, partners, and funding agencies; Participate in the development of the annual work plan and budget, ensuring alignment with the technical strategy.

Promote participatory planning and monitoring by involving the main stakeholders in monitoring and evaluating activities.


Conduct a readiness assessment: system-level incentives, beneficiaries, and existing capacity

Stay up-to-date on change progress and grant / program progress to advise and recommend tools and strategies to increase program performance and outcomes.

Identify the requirement to collect baseline data, prepare terms of reference, and organize a baseline survey as needed.

Implementation / Execution

Monitor and execute M&E activities with special emphasis on results and impacts, as well as lessons learned.

Conduct regular field visits to support M&E implementation and to identify where adaptations might be necessary.

Clarify and / or facilitate the process of monitoring and evaluation of the sub-beneficiaries.

Identify the need and draft the ToR for specific studies; Recruit, guide and supervise consultants or organizations that are hired to implement surveys and special studies required to evaluate the effects and impacts of the grants.

Carry out periodic field visits to guarantee the quality of the data collected by the Programs and verify the accuracy of the data reported.


Guide staff and implementing partners in the preparation of their progress reports in accordance with approved reporting formats and ensure their timely submission. This includes quarterly progress reports, annual project reports, inception reports, and ad-hoc technical reports.

Prepare consolidation progress reports for grant management, including identification of problems, causes of potential bottlenecks in project implementation, and provision of specific recommendations.

Identify strengths and weaknesses in existing data collection and management systems and propose solutions to improve knowledge management activities.

Develop tools and their reviews as well as data collection procedures (eg logical framework, project performance monitoring, indicators, data flow diagram, M&E manuals).

_ Capacity development / Continuous learning _

Design and implement a system to identify, analyze, document and disseminate lessons learned.

Verify that follow-up data is discussed in the appropriate forum and in a timely manner in terms of implications for future actions. If necessary, create such discussion forums to fill in any gaps.

Monitor the follow-up of the evaluation recommendations.

Support project / program staff on ways to properly document, organize, and capture program progress.

Facilitate, act as a resource person and join, if necessary, external monitoring and evaluation missions.

Organize (and provide) refresher training in M&E for grant staff, implementing partners, local organizations and primary stakeholders with a view to strengthening local M&E capacity.

Network with external and internal VM partners to promote learning and achieve excellence in M&E.

Minimum education, training and experience requirements to qualify for the position:

Minimum of five (5) years of professional experience in a senior M&E position responsible for implementing M&E activities for international development projects.

Bachelor's or Master's degree in statistics, demography, public policy, international development, economics, or related field. A master's or bachelor's degree plus an advanced certificate in M&E, statistics, or economics is preferred.

Proven success in the design, implementation and operation of project M&E systems from project inception to closing stages.

Experience in strategic planning and performance measurement, including selecting indicators, setting targets, reporting, and developing performance monitoring and evaluation plans and monitoring.

Experience in the development of reporting tools, including in Microsoft Excel.

Experience in the development and improvement of data collection tools.

Experience with evaluations and monitoring of data quality.

Experience in the management and continuous training of M&E field officers.

Ability to facilitate and serve as project liaison for externally managed evaluations.

Fluency in English and Spanish is required.

Specialist, Monitoring Evaluation Accountability & Learning

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:

For Children. For Change. For Life.

Position: Specialist, Monitoring Evaluation Accountability and Learning (MEAL)

Reports to: Manager, Sectoral Integration & Technical Branding

Position Term: Full time Permanent

Deadline: Until Filled

Job Description:

The Monitoring Evaluation Accountability and Learning (MEAL) Specialist will provide technical support for Monitoring and Evaluation (M&E) across Programs and Policy (P&P) (as part of the Impact Value Stream). The position will strengthen M&E strategies through the development and management of performance monitoring systems for individual projects, monitoring designs and project implementation to ensure adherence to M&E standards. The position supports P&P to ensure optimal program results for partners and to cultivate strategic donor relations and funding opportunities by leveraging results for resource acquisition, policy influence and ensuring the effective use of evidence to demonstrate impact. The position represents World Vision Canada internally and externally, working collaboratively with the other members of Impact Value Stream, Programs & Policy technical specialists as well as other World Vision Canada departments and the larger World Vision partnership. The MEAL Specialist is housed in the Program and Policy division reporting to the Manager, Sectoral Integration and Technical Branding and operationally working under the Impact Value Stream.

The position is based at World Vision Canada Mississauga Office with some overseas travel.

Duties and Responsibilities:

  • Promote M&E standards and guidelines, best practices, and state-of-the-art approaches among WVC staff and project partners.

  • Provide technical support and oversight to design teams in the development and implementation of an M&E system for each, while ensuring the quality and relevance of the project’s monitoring and evaluation design.

  • Ensure quality of M&E related data to be collected throughout program implementation for initiated projects.

  • Support project teams to utilize the Collaborative, Learning and Adapting Approach to continually assess project progress and inform project management decision-making.

  • Provide technical guidance to Program/Grant Managers and field teams on conducting baseline assessments, evaluations and setting up monitoring and reporting systems.

  • Support the analysis of quantitative and qualitative field data for specific projects and meta-analysis of impact across the grant portfolio. Manage database of indicators for consistent integration and reporting.

  • Provide technical guidance to M&E system design and infrastructure to support aggregation of program results to provide consolidated program information for decision-making.

  • Provide technical guidance to the vetting, selection and monitoring of external MEAL consultancies.

  • Facilitate and serve as a project liaison for externally-managed evaluations.

  • Strengthen the capacity of critical stakeholders, both in WVC and the field, in data collection methodology and M&E systems (in general) through training, coaching, mentoring, and ongoing project support.

  • Cultivate opportunities to support scale-up and integration of WV mobile technology field applications into funding opportunities.

  • Provide technical guidance to MEAL operations to design databases, workflows and information hubs that support aggregation of program results to provide consolidated program information for decision-making.

  • Assist the various programs teams in Canada and the field in evaluation design, tool development, database management, data verification techniques, data analysis and other technical evaluation and analytical tasks.

  • Ensure effective representation of the impact of WVC’s program portfolio to external donors and partners through dissemination of assessment findings and lessons learned, and participation in professional conferences and networks.

  • Promote innovation, formative and operational research opportunities.

Job Requirements:

  • The successful candidate should possess a Master’s degree in a development field, social science, economics, or other related discipline, with an emphasis on Monitoring and Evaluation.

  • 5+ years of relevant experience in both development and humanitarian contexts in a senior M&E position responsible for implementing M&E activities of international development projects.

  • Experience developing, leading and managing complex, large scale M&E initiatives.

  • Knowledge of the major evaluation methodologies (e.g., qualitative, quantitative, mixed method, and impact.)

  • Experience in strategic planning and performance measurement, including data collection and analysis tools, indicator selection, target setting, reporting, database management, and developing M&E and/performance monitoring plans.

  • Demonstrated experience in using M&E data for decision-making and policy influence an asset.

  • Experience in using Statistical Software Packages for descriptive and inferential data analysis (e.g. SPSS, Epi Info, R); experience with qualitative software packages is an asset (e.g. NVIVO)

  • Strong analytical skills for synthesis of materials, evaluations, and preparation of presentations/articles for publication.

  • Demonstrated experience in designing survey tools and instruments, developing results frameworks, logical frameworks, or similar tools for project design.

  • Deep knowledge of donor M&E requirements, guidelines and priorities of Global Affairs Canada (knowledge of other institutional donors including multilaterals considered an asset.)

  • Excellent research and evaluation skills, facilitation skills and strong negotiation, diplomacy, leadership and teamwork skills.

  • Demonstrated ability to mobilize stakeholders into partnerships and alliances, lead and facilitate collaborative processes.

  • Excellent written and oral communication skills in both English and French are highly desirable.

  • Expectation of international travel of approximately 2-4 trips per year, including potentially to high-risk environments.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.

Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.

Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable

people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest; however only those applicants selected for an interview will be contacted.

Other details

Please apply here:

Director of Treasury, Innovation

*Preferred position location: Washington D.C. Other locations to be determined by home country of successful candidate in North America, Canada or the United Kingdom where WVI is registered to operate.

*Please submit your CV in English.


The purpose of this position is to provide leadership for World Vision’s Global Treasury’s Treasury Innovation, Leadership, and Education function.

The position will focus on innovation and have responsibility to identify key treasury opportunities and problems related issues that World Vision and the NGO sector experience that may impact efficient operations. Solutions will then be crafted by leveraging Treasurers Roundtable members, bankers or brokers and innovative companies.

This position will have the responsibility of leading the Treasurers and Insurance Roundtables; consortiums of treasury and insurance leaders from INGOs, educational institutions, foundations, and affiliate entities that address treasury and insurance challenges and provide a sector framework to develop solutions that will ensure the efficiency and protection donor funds through high fiduciary standards, which will optimize community impact. This will include designing and executing the annual roundtables, webinars and impromptu forums as well as coordinating and managing information on the treasurers’ roundtable website.


Lead treasury / banking / financial products / digital payment innovations

  • The position’s first responsibility will be to assess treasury innovations that may provide specific opportunities for World Vision to engage donors and in the delivery of programming. The position will need to stay abreast of treasury and payment solutions and make recommendations on the priority and benefits of these opportunities. This may create the basis for how GT operations outside the traditional treasury function.

  • Each year, several significant treasury NGO issues will be identified and then lead through influence various partners and members of the NGO treasury community will be leveraged to develop solutions. The position will work with think tanks / research, new ventures incubators / accelerators, think tanks, advocacy organizations, bi / multilaterals, academia and social impact organizations.

Provide the leadership of the Treasurers Roundtable

  • This includes the activities associated with the annual conference; determining current, relevant topics, developing the programming, recommending and selecting speakers, moderators and panellists. It also includes managing the administration and logistics of the function. It also requires writing regular communications and the promotional materials and event descriptions and speaker bios.

  • In addition, periodic and relevant webinars need to be designed and executed and require determination of subject matter and selection and acquisition of speakers.

  • This position connects members in discussion of problems and solutions.

  • It coordinate the financial sponsorship of the annual roundtable from brokers and bankers.

Provide the leadership of the Insurance Roundtable

  • This includes the activities associated with the annual conference; determining current, relevant topics, developing the programming, recommending and selecting speakers, moderators and panellists. It also includes managing the administration and logistics of the function. It also requires writing regular communications and the promotional materials and event descriptions and speaker bios.

  • In addition, periodic and relevant webinars need to be designed and executed and require determination of subject matter and selection and acquisition of speakers.

  • This position connects members in discussion of problems and solutions.

  • Coordinates the financial sponsorship of the annual roundtable.

Relationship Development

  • This role must excel at developing relationships and making connections with in the roundtable membership, bankers and brokers, think tanks / research, new ventures incubators / accelerators, think tanks, advocacy organizations, bi / multilaterals, academia and social impact organizations.

  • Working on internal Global Treasury projects as appropriate. As a member of Global Treasury, this position will participate in strategic and operational functions. They may also lead internal WV projects in innovation and education.


  • A minimum of 10 to 15 years of progressive experience in finance.

  • Finance work experience at Fortune 500 company and direct experience with NGOs.

  • Proven ability to network and leverage relationships, including senior management at multiple types of entities i.e. banks, bi / multi -lateral organizations, think tanks and academics.

  • Exceptional communicator both written and verbal.

  • Visionary for treasury trends and technology solutions / fintech.

  • International work experience.

  • MBA required.

  • English with other language skills considered a bonus.


  • Consulting or sales experience.

  • CFA

  • CTP

Work Environment/Travel:

  • Travel requirement up to 5 - 10% of the time.

Advisor, Policy Management and Communications

*Please submit your CV in English.


Work with P&C leaders, internal P&C clients and other WV stakeholders to ensure P&C policy governance and management are aligned to organisational requirements. Advise P&C leaders in the development of new policy as needed.

Analyse and facilitate the review, revision and retirement of P&C policies according to priority needs of P&C and according to Global Compliance requirements.

Identify the roll-on effect of policy changes, and support next steps.

Communicate cohesive, efficient and aligned People & Culture (P&C) policies across multiple databases for various staff populations. Engage with P&C Operational Effectiveness to improve employee access to policy information that applies to them, and manager access to policy information that applies to those whom they supervise.


Policy Governance and Management 5%

  • Engage with P&C stakeholders and additional WVI departments (e.g., Global Compliance, Governance, Legal, and Information Technology) and other WV offices as needed to build understanding and consistent application of policy governance, administration and communication practices, including evolving plans for online access by staff and leaders.

Policy Development 5%

  • Where new policy is needed, guide and advise leaders in the design and development of cohesive and aligned P&C policies and make recommendations to ensure sound policy development and implementation.

  • For policy development (and also for revision - see below), ensure proper formatting and use of required templates, and provide technical writing support in the drafting of policy content, ensuring that policies are understandable and appropriately scoped.

  • Guide P&C policy owners on efficient, reader friendly, concise, consistent, relevant and clear policy design and documentation.

  • Develop and implement process and standards for new P&C policy development (including stakeholder identification and engagement), review and approval.

Policy Analysis, Review, Revision and Retirement 55%

  • Ensure P&C policies are appropriately analysed, reviewed and revised – consolidating, reducing, and retiring policies where possible.

  • Develop and implement process and standards for P&C policy analysis, review (including stakeholder identification and engagement), revision, and retirement.

  • Track P&C policy development, review, revision and retirement by an effective tool/system, and work with stakeholders to identify priorities for policy development, review, revision, etc. on an ongoing basis.

  • Conduct analysis of existing P&C policies and recommend policy revisions according to priority.

  • Engage with P&C leaders, P&C Business Partners, and P&C policy owners to identify priority policy work and to revise policies as necessary to meet functional P&C business requirements.

  • Engage with Global Compliance and P&C policy owners to facilitate the review of P&C Partnership Policies, Partnership Management Policies and WVI Management policies to meet Global Compliance requirements.

  • As new systems (e.g., HRIS, knowledge management, etc.) are implemented, engage with P&C policy owners and subject matter experts to determine whether policy documents should continue to be characterised as policy. Support the transition of some policies (in whole or in part, and as determined to be appropriate), to be reframed as other informational documents and/or to be built into P&C processes and/or systems, so that policies can be retired as appropriate.

  • Provide reports on policy metrics (e.g. policy priorities, development, revision, review, etc.) as required.

Policy Integration 10%

  • With others – both within P&C and in other functions/ departments – identify and address roll-on impact of policy changes

  • Support the development and revision of local/contextualized policy changes that might flow from Partnership and WVI policy changes

  • Provide information as needed by Talent Acquisition and P&C Business Partners, for new staff onboarding and orientation materials, and for current staff and managers.

  • Identify and communicate policy changes for revision to budget instructions and to policy implementation projects by P&C Operational Effectiveness and other P&C teams.

Policy Communication 25%

  • Work with leaders/P&C partners and stakeholders to develop and/or support effective mechanisms for communicating policies and policy changes.

  • Provide oversight and management of P&C policy database/s. Develop, maintain and improve policy database/s in wvcentral maximising available SharePoint functionality, providing clear access to relevant policies for multiple audiences (employee self-service) and stakeholder groups.

  • Develop processes - as policies are developed, updated, made available online, and retired - to ensure that related online content (especially in wvcentral/WV's intranet) is also updated, such as links to policies in various sites for various audiences.

  • Develop and implement process and standards for making P&C policy change announcements and related policy communications, aimed to multiple audiences and stakeholders.

  • Support employee onboarding to provide information on those policies that each new WV employee needs to know about, including mechanisms for communicating how employees can access applicable policies and supporting the ongoing development of eLearning modules.

  • Engage with P&C Operational Effectiveness in the implementation and expansion of the ‘Ask P&C’ project as it rolls out to additional staff populations, to improve employee access to policy information that applies to them, and manager access to policy information that applies to those whom they supervise.


  • Seven to ten years working in the policy field, preferably in a global and multi-cultural environment.

  • Experience working with analysing, developing and administering policies.

  • Analytical, problem solving, negotiation and influencing skills.

  • Strong business acumen – ability to understand impact of policy developments across breadth of Partnership and to advise subject matter experts in the course of policy development/revision.

  • A bachelor’s degree in business, public policy, communications, or related client-services field, or equivalent work experience.

  • Skilled communicator and technical writer and editor.

  • Ability to analyse the impact of policy revisions and identify connection points across a wide range of policies and staff populations in a changing organisational context.

  • Ability to design and implement tracking tools for policy development and revision processes, and for policy inquiry/response processes.

Preferred Skills, Knowledge and Experience:

  • English Language.

  • HR qualification, training.

  • SharePoint training.

  • Experience in web content design, development and administration.

  • Experience in policy database management.

Customer Support Analyst II

*Please submit your CV in English.


Individuals in the Customer Support Analyst II role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support. They work with a broad range of infrastructure products and complex client technology services and support area of IT. They work on multiple projects concurrently as a team member or as a technical lead.

Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products.

Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.



  • Provides input during project planning and requirements phase.


  • First point of contact and day-to-day technical support to end users.

  • Responds to Level 2 support and works with vendors on Level 3 support.

  • Generates activity and status reports.

  • Provides the user access service.

  • Researches trouble issues which affect multiple clients.

  • Reviews checklists and scripts.

  • Works with vendor technical support personnel on solutions for clients.


  • Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.

  • Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

  • Updates configuration management tools.

  • Develops and documents procedures for performing configuration changes, updates and upgrades.

  • Provides on-going support of client technology.


  • Ensures that all technical resources are available for meetings that include video conferencing.

  • Engages the hardware vendors on issues to remedy issues or escalates for support.

  • Monitors and communicates system status.

  • Diagnoses and resolves client workstation and mobile device hardware and software issues.

  • Creates temporary solutions until permanent solutions can be implemented.

  • Assists systems, programming and vendor professionals as needed to resolve problems.

  • Coordinates the resolution of escalated application, hardware and software problems.


  • Adheres to the integrity of controls, regulations and guidelines.

  • Reviews operation processes to ensure consistent approval and compliance.

  • Makes recommendations and changes as appropriate.


  • Maintains IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.


  • Collaborates in the development of service-level objectives and takes steps to meet or exceed targets.

  • Monitors service-level objectives to ensure that requirements are met or exceeded.

  • Makes recommendations to approve performance and client satisfaction metrics.

  • Follows up in a timely manner to ensure customer satisfaction.


  • Tracks performance metrics.

  • Reviews tracking log to identify recurring problems, or problems affecting a large number of clients.

  • Develops procedures and controls for service improvements.

  • Recommends solutions to common problems and updates frequently asked questions documentation.


  • Participates in integration and user acceptance testing.


  • Trains co-workers on new or existing functionality or services.

  • Identifies customer training needs based on common problems.


  • Creates, modifies and reviews documentation of issues resolutions.

  • Develops and delivers documentation to ensure appropriate end-user support.

  • Creates and submits documented resolution to Knowledge Base.

  • Updates manuals/guides to incorporate new recommended products.


  • Alerts team members about recurring problems.

  • Communicates technical information to both technical and non-technical personnel.


  • May provide input to the design of backup and recovery procedures.


  • Designs standard image and designs alternate images, as needed.

  • Evaluates and recommends new standard products for corporate standards list.

  • Participates in working groups related to standards.


  • Mentors less experienced staff in multiple areas of expertise.


  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.

  • Typically requires 5-7 years of relevant technical and business work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • ITIL Foundations.

  • Six Sigma Green Belt.

Work Environment / Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Analyst, Global Treasury (2 positions available)

*Please submit your CV in English.

*Preferred position location: Georgia, United States. Other locations to be determined by home state of successful candidate in the United States where WVI is registered to operate.


The Analyst, Global Treasury will support Global Treasury’s cash management and financial risk management functions. They will be responsible for ensuring success of key treasury processes, including settlement of transactions, reconciliation of cash balances; forecasting of Global Centre liquidity; collaborating with GC Accounting, Field Finance and FRSC to address key questions regarding Global Treasury activities and ensure a common understanding of critical assumptions; extracting relevant qualitative and quantitative data from periodic reports from Global Treasury’s banking and risk management partners; and other similar duties.


  • Collaborate with key Partnership finance stakeholders to forecast GC cash flow and liquidity requirements.

  • Ensure that GC bank accounts are reconciled in a timely manner. Identify gaps in assumptions and resolve with Global Treasury’s banking partners.

  • Liaise with Field Finance, FRSC and GC Accounting to address and resolve issues and concerns related to Global Treasury activities.

  • Provide comprehensive view of global currencies and markets to Global Treasury’s financial risk management function in order to ensure that it sets strategies using timely and relevant assumptions and data.

  • Support essential Global Treasury responsibilities and functions, as required.


  • Proficiency with Microsoft Office products, primarily Microsoft Excel and Microsoft Word.

  • Strong written and verbal communication skills.

  • Bachelors degree (or equivalent) in any field that requires strong cognitive skills, plus an interest in developing a career in treasury.

  • Good written and verbal communication skills, including both listening and speaking.

  • Interest in developing professional relationships (both internal and external to the Partnership), for the purpose of advancing the global treasury function.

  • Demonstrated ability to work with peers in a collaborative environment, and alone in an entrepreneurial environment, and to continually support senior management.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.


  • Knowledge of Treasury Management Systems.

  • Knowledge of Cash Management.

  • Familiarity with a corporate treasury or corporate finance environment.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 1 week a year.

  • Ability to work from home with segregated space as home office.

Systems Analyst III

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


The Systems Analyst III role supports one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business. They serve as a Project team member for projects large in scope and high complexity. Projects may be enterprise wide.

Individuals in the Systems Analysis job family are responsible for planning, developing and implementing IT system solutions that improve business efficiency and productivity as well as support business strategies and goals. They identify and communicate business needs and translate business requirements into technical system requirements and functional specifications. Systems Analysts determine if internal or external solutions exist or whether new solutions are feasible. They map process flows and must determine if these solutions impact existing work processes and systems as well as ensure proper integration, testing, and system/user documentation. They are also responsible for providing input surrounding “buy vs. build” decisions for possible IT system solutions.

Systems Analysts must have a working knowledge of the business area that they support and a strong understanding of the customer’s overall IT architecture is also required in order to understand the issues and implications of proposed system and hardware solutions.

Systems Analysts must be innovative in identifying, proposing, prototyping, and overseeing the execution of IT system solutions. They require strong analytical, technical and communication technical skills. They must be able to build collaborative relationships and negotiate requirements across multiple groups.



  • Participates in business short-term and long-term planning sessions to ensure understanding of business goals, direction and business requirements.

  • Provides input from an IT systems perspective.

  • Develops cost estimates for the planning of new systems/ enhancements for assigned systems.


  • Serves as a liaison between business partners and the IT organization and vendors in coordination with project managers to provide technical solutions that address user needs.

Technical Requirements/Technical Specifications:

  • Translates business requirements into technical requirements.

  • Makes recommendations for modifications or technical solution to increase effectiveness and efficiency.

  • Formulates and defines system scope and objective based on user needs and understanding of business processes.

  • Develops, writes, and communicates systems design, functional system specifications and functional architecture analysis.

  • Ensures completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions.

  • Identifies gaps or issues.

System Improvements:

  • May provide technical guidance on the business impact and opportunities.

  • Understands and analyzes customer’s systems to understand strengths and weaknesses for the identification of opportunities for improvements.


  • Reviews test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.

  • May develop user and/or system test cases and validates test results during testing.

  • Analyzes testing results to ensure the solution meets the needs of the business.

  • Facilitates issue resolution.


  • Documents system modifications.

  • Develops system manuals.

  • Develops system training materials.

  • Develops system enhancement communication.

Problem Solving:

  • Investigates problems and develops recommendations for resolution.

  • Gathers data to support recommendations to address problems with appropriate contingency plans.

  • Provides technical expertise to resolve issues.

Customer Satisfaction:

  • May work closely with developers and end users to ensure technical compatibility and user satisfaction.

Business Case:

  • Conducts feasibility studies and drafts proposals for evaluation by appropriate users and managers.

  • May develop business cases.

  • Provides input into expenditures based on the size, scope, and cost of hardware and software components.

Research/Technical Evaluation:

  • Keeps abreast of new and emerging technologies.

  • May participate in the evaluation, selection and application of new and emerging tools and techniques.

  • Analyzes technology trends to determine impact to the achievement of business goals.

  • Identifies issues and makes recommendations based on impact of new /emerging technology or modifications to existing systems.

Service Level Agreements:

  • Provides input for the development of SLAs and/or selection of vendors.

  • Evaluates performance against SLAs and recommends changes for improvement.

  • Develops forecasts for services required from vendors.

  • Evaluates vendor performance against SLAs.

  • Ensures SLAs are achieved.


  • Directs team members and fosters a team environment.

  • Coaches less experienced team members.

  • May provide performance feedback.


  • Bachelor’s degree in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience.

  • Requires excellent analytical, technical, interpersonal and communication skills.

  • Requires in-depth knowledge of business operations, systems requirements and IT processes.

  • Typically requires 5-7 years of relevant technical and work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Total Rewards Analyst

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


Leads and implements projects in the development and delivery of rewards programs ensuring alignment to the Total Rewards philosophy and principles. Provides analysis and solutions to business problems related to Total Rewards. Drives change based on findings and recommendations across partnership entities. Responsible for comprehensive compensation programs consulting and analytical support across the Partnership. Requires in-depth knowledge and experience consulting and applying new Total Rewards perspectives and approaches to drive a great employee experience and solve complex challenges. Serves as a trusted advisor for other compensation related programs, processes and issues. Implements HR initiatives and programs in a confidential capacity to formulate, determine, and resolve Total Rewards issues.


  • Creates, designs, and leads implementation of base salary, Merit and salary review processes, and any ad hoc Compensation projects, including required analysis, budgeting, project plans, and communication with stakeholders at the Executive level as well as managers and supervisors across the Partnership.

  • Works to make and keep all compensation programs legally compliant and fully documented in Partnership policies as well as manager and employee resources.

  • Manages survey participation and analysis to build new and update existing salary structures aligned to the relevant talent markets and our policies. This may include working with Field Offices as well as Global Centre locations.

  • Provides business case and cost benefit analysis modelling to support salary programs.

  • Acts as a subject matter expert in the process of job design and development of Job Family Descriptors. Conducts job analysis, documentation and evaluation as needed. Advises P&C Business Partners and other managers with compensation-related issues. Collaborates with P&C Business Partners to educate managers.

  • Works with HRIS and IT staff to ensure that systems meet the needs of the compensation functions for the organization such as easily accommodating changes to salary structures, pay for performance programs, etc.

  • Works with Payroll and Legal to make sure policies cover local labour laws, the values of WV, and equitable pay across geographic regions while being effective, and processes work end to end.

  • Support Benefits and Global Mobility team mates as well as others outside of the department with analysis and project management duties.

  • Develops and delivers training and capacity building programs for P&C Practitioners.

  • And performs other duties as assigned.


  • 5-7 or more years of practical application of compensation principles or equivalent transferrable skills.

  • Exceptional Excel and PowerPoint skills, related to organizing, mining and analysing data.

  • Experience working in a global capacity.

  • Bachelor’s degree in Mathematics, Data Analytics, Economics, Finance, Business, HR or the equivalent in experience.

Preferred Skills, Knowledge and Experience:

  • GRP or CCP strongly preferred.

  • Point Factor Job Evaluation experience.

  • Advanced Excel knowledge and experience.

  • PowerBI

  • Workday

Work Environment/Travel:

  • May require travel domestically and/or internationally up to 10% of the time.

Global Total Rewards Manager, VisionFund International

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


Working in the Global Centre and primarily functioning in the capacity of a Centre of Expertise within People and Culture (HR). A hands on subject matter expert responsible to provide thought leadership, technical expertise and capability in the design development, and coordination of Compensation and Benefits programs, global standards, processes and initiatives. Enables the regions in reliable deployment across Total Rewards. Partners with colleagues in People and Culture and the Senior Leadership Team, to drive a global Total Rewards approach, enable MicroFinance Institutions (MFI’s) to make quality total rewards decisions locally, and drives consistency and alignment in how staff are rewarded. Provide a reliable, repeatable service delivery with a spirit of continuous improvement and enable deployment of quality programs, processes and system in the area of Total Rewards.


  • Design and develop global programs, processes, standards and policies in Total Rewards. Enable and support People & Culture practitioners (Region and Global Centre) in program deployment of these.

  • Provide technical subject matter expertise, consultation and advice to People & Culture practitioners, Senior Leadership Team and managers on global staff compensation & benefits programs, policy and global packages.

  • Conduct global projects and initiatives related to Compensation & Benefits requested by Global Centre leadership and/or by the PCLF (People & Culture Leadership Forum).

  • Partner with World Vision Total Rewards colleagues; provide input on behalf of VisionFund where appropriate. Participate in design and development of global initiatives in Total Rewards.

  • Compensation management, partner and advise the Region P&C BP’s and WVI colleagues to ensure global approach and standards are adhered to in conducting salary and benefit surveys in the MFI’s and Global Centre.

  • Provide technical advice to People & Culture on salary adjustments due to promotion or change in responsibilities.

  • Provide technical advice to the Regions and Global Centre (P&C Business Partners, and Region leadership) so as to enable the regions in local program deployment.

  • Conduct job evaluation for new positions and assist People & Culture practitioners and manager´s involved in the formulation of job description.


  • Strength and deep subject matter expertise in global compensation

  • Global benefits experience

  • Project management knowledge/skill set

  • 8 – 10 years in a COE or specialist area of Total Rewards with experience in a global function with responsibilities working across multiple countries

  • Bachelor’s degree in Psychology, Human Resources Management, Business, Economics or Diploma course in Compensation Management

  • Certified Compensation Professional, Global Remuneration Professional or equivalent certification in compensation and/or Total Rewards

Preferred Skills, Knowledge and Experience:

  • Certification/course work in point factor job evaluations e.g. Korn Ferry/Hay Group (Preferred).

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and lead regular devotions.

  • Ability to synthesize complexity, ambiguity and simplify this effectively for audiences and stakeholders.

  • Ability to work comfortably in both strategic and tactical operational work.

  • Financial acumen, analytical skills and data oriented.

  • Ability to listen and discern well, influence effectively and a role model in communication (verbal/written).

  • Ability to build and maintain effective working relationships with all levels of staff.

  • Ability to plan, organize well and manage competing priorities under pressure.

Work Environment/Travel:

  • Estimated 10% international travel in line with organisation requirements.

  • Typically office based work environment, but flexibility to combine this with working from home.

Conflict Sensitivity Advisor

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


The Conflict Sensitivity Advisor will lead quality implementation, capacity-building and partnerships on WV’s three principal conflict analysis tools: Making Sense of Turbulent Contexts (MSTC), Good Enough Context Analysis for Rapid Response (GECARR/GEOCARR), and IPACS (Integrating Peacebuilding and Conflict-Sensitivity). The Conflict Sensitivity Advisor is responsible for maintaining WV's donor reputation and global leadership in participatory conflict analysis, as well as for driving integration of conflict-sensitivity across World Vision’s lines of ministry, operations, and strategy. He/she is also responsible to ensure that appropriate context analysis tools are used for FCPA design processes at

different stages as part of fragile contexts expansion and the realisation of Our Promise.


  • Lead and promote application of local-level conflict-sensitivity into humanitarian and development programmes (particularly in fragile contexts) using the Integrating Peacebuilding and Conflict-Sensitivity (I-PACS) tool.

  • Lead and promote application of macro-level conflict-sensitivity in relevant Field Offices as well as in fragile contexts (as part of FCPA and beyond), using the Making Sense of Turbulent Contexts (MSTC) tool.

  • Lead the application of rapid context analysis using Good Enough Conflict Analysis for Rapid Response (GECARR) in both its face-to-face or online forms with WV offices and partners, particularly in humanitarian and fragile contexts.

  • Engage externally with key conflict-sensitivity leaders in UN agencies, the World Bank and other multilateral agencies, public donor agencies, and peer NGOs to exchange best practices and promote internal improvement of conflict sensitivity tools.

  • Support the application of context monitoring as part of the Fragile Contexts Programming Approach application.

  • Excellent command of spoken and written English.

  • Working proficiency in at least 1 other World Vision language (French, Spanish, or Portuguese).


  • At least 3 years of experience in context analysis at macro, meso and micro levels and the application of conflict sensitivity thereafter.

  • At least 5-7 years of experience in working across development, advocacy and humanitarian work in World Vision, particularly in fragile contexts.

  • At least 5-7 years of experience in working internally, across various World Vision departments on conflict sensitivity or related processes.

  • At least 5-7 years of working in multi-stakeholder international networks, coalitions and consortia that work on conflict sensitivity or related processes.

  • Graduate degree (MA, MS, MSc, MPA, etc…) with specialization in peacebuilding, conflict, international relations, international development or a related field.


  • Ability to lead cross-cultural and remote work teams as well as trans-national and inter-agency networks and coalitions.

  • Ability to create conducive working relationships in multi-faith contexts and maintain extensive network of relationships within and outside the organization.

  • Ability to speak at least one other World Vision official language (Spanish, French, Portuguese, or Swahili).

  • Ability to provide theological reflection on conflict sensitivity and peacebuilding and its relation to the mission of World Vision, including through prayer, public speaking, and writing.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time, including travel to fragile contexts.

  • Ability to work under stress during certain periods (trainings, workshops, etc…).

Response Programmes Director

*Country location to be determined based on response.

*Please submit your CV in English.


The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), DME, Humanitarian Accountability and Information Management. The Response Programmes Director works in close coordination with Response Director (RD) and Operations Director (Ops Dir) in designing the response strategy and operations plan.

The Response Programmes Director is responsible in setting up and overseeing grant acquisition, assessments, monitoring and humanitarian accountability teams, facilitating capacity building and liaises with Support Offices and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with RD/SLT on “go” or “no go” for proposals and other strategic initiatives related to Grant Acquisition & Quality assurance of the response.


Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR)- referred to as People and Culture (P&C).

  • Determine Programmes organisational structure and staffing plan with P&C.

  • Work with P&C to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes’ staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Plan for Programmes Unit transition/ integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and technical quality.

  • Support RM and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Supports Sectors and Operations Director to draft response plan.

  • Works with GAM to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent WV with potential donors (ECHO, DFID, EU, OFDA etc) including bilateral, multilateral and corporates.

  • Collaborate with Advocacy and Communications to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded & effective leveraging of available funding

The Response Programmes Director will ensure that the Programme team undertake the following activities:

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded while updating the funding matrix.

Oversee development and submission of project proposals to donors to resource operations plan

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

Ensure support for Finance to establish grant management system to ensure fulfilment of donor requirements

The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Support finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support finance with monitoring of grants for compliance with grant requirements.

Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Plan the initial rapid assessment process and manage the data collection (including primary, secondary data, observational data and community feedback).

  • Manage or support ongoing community based assessments as agreed with sector and sub-function leads.

  • Incorporate baseline indicators into assessments.

  • Analyze assessment data and provide recommendations for strategy and programme design.

  • Map interagency assessment processes and participate in joint assessments as agreed with response management.

Oversee implementation of the Information Management System

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Develop and implement the Response ”Impact Dashboard” which houses program related data including the funding matrix.

  • Establish and update Indicator Tracking Table (ITT) monitoring reports and share with Operations on a monthly basis.

  • Collaborate with Humanitarian Accountability (HA) and collect feedback rends in the Impact Dashboard and share with Operations and management to support programme adaptation and improvement.

Ensure implementation of baselines, evaluations, reviews and learning events for continuous improvement

The Response Programmes Director will ensure that the DME and HA teams undertake the following activities:

  • Conduct real time evaluation (RTE) during the first phase of the response.

  • Plan and implement real time learning event (RT LE) with Region and H-LEARN and monitor implementation of resulting plan of action.

  • Plan and manage project/programme baselines, evaluations and reviews to meet donor and organisational requirements.

  • Communicate baseline, evaluation and review findings with response staff and communities.

  • Develop Plans of Action that address evaluation, review recommendations and monitor implementation.

Oversee development and implementation a Humanitarian Accountability Mechanisms

The Response Programmes Director will ensure that the HA team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Vision’s role and planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

  • Establish and support implementation of complaint and feedback mechanisms.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.


  • A minimum of 5 years in roles that feature resource acquisition, grant development, donor engagement and leadership in the humanitarian assistance with a significant portion of this in INGOs.

  • 8+ years’ experience in humanitarian assistance work including significant field presence.

  • Strong experience in engaging with governmental institutions, UN clusters, and multilateral agencies.

  • Strong experience in working with bi-lateral and multi-lateral donors, grant management and proposal development.

  • Experience in managing resource acquisition and management teams that facilitate innovation and calculated risk taking.

  • Experience in program management and compliance of multi-sectoral emergency response projects.

  • Strong background in programme quality – MEAL – and information management.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Effective written and verbal communication in English.

  • French, Arabic, Spanish, and/or Portuguese language proficiency highly desirable.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Work experience as humanitarian Snr. Program Officer or Programme Manager at least for 1-3 years in a country other than the home country.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies, International Development, Political Relations, Economics, Sociology, or other related field. Master’s degree preferred.

  • Knowledge of proposal and budget requirements and regulations of major donors including the OFDA, ECHO, DFID, UN agencies, German government.

  • Familiarity with humanitarian codes, minimum standards, principles and practice.


  • Understand Humanitarian Industry and have proven experience within a relief/ Disaster Management setting.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGO’s and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

  • Additional work experience preferred for this position.

  • Experience in leading “ad-hoc” teams accommodating multiple and frequent staff transitions in emergency response without undermining effectiveness and output of Programme Team.

Work Environment/Travel:

  • The position requires ability and willingness to travel and deploy domestically and internationally up to 50% of the time, often at short-notice.