World Vision International

Job Opportunities in Philippines

World Vision is the world's largest international children's charity. For 56 years in the Philippines, we bring everyday hope to thousands of children in the hardest places of rural and urban poor areas as a sign of God's unconditional love.

Make a difference and join in the field of aid and development. Become part of a professional and friendly team committed to a cause of fighting poverty at its root. We are looking for people whose faith and values match our mission to work with the poor. Browse this section for available positions in World Vision.

Current Opportunities

Finance Analyst - Region

*Please submit your CV in English.

PURPOSE OF THE POSITION:

  • This position will act as a liaison between Financial Reporting Services Centre (FRSC) and the Regional Offices with the main purpose of addressing the specific needs of the region.

  • This position is primarily responsible for providing specialized financial and accounting information and analyses to pre-defined stakeholders. Using various reporting and analytical tools, and using analytical and technical skills, this position will be responsible for specialized, complex or large financial analyses assignments required by stakeholders.

KEY RESPONSIBILITIES:

  • Provide reports and analyses to support the financial analysis requirements of the Regional Office and respective NOs.

  • Develops new and effective tools, template and techniques for NO financial reporting and analyses, thus rendering better services to the clients.

  • Works on the uniform measures in the National Office financial reporting. Involves on the overall initiatives on various scorecards and KPIs for the region.

  • Train key finance staff in the national offices to do financial analysis and to train these staff in using the various OLAP and SunSystems tools/templates to do analysis.

Management and Technical Services:

  • Provides technical advice and management advisory services pertaining to diverse and complex problems and analyses as requested by the Regional Office.

  • Conducts meetings to encourage interaction and the exchange of ideas, concerns and proposals from various stakeholders (RO, NO, and other groups/departments within or outside FRSC) to facilitate project delivery and improved services.

  • Performs and/or supervises examinations of the adequacy and effectiveness of WV National Office financial reporting standards, practices and policies; recommends changes to enhance operating efficiencies in the region.

Represent FRSC on regular regional finance meetings and consultations.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor's or University Degree in Accounting

  • Has an extensive knowledge and experience in all areas of finance and accounting.

  • Excellent multi-tasking and organization aptitudes.

  • Minimum 3-5 years of experience preferably in an international NGO environment or the like.

  • Can thrive in a multi-cultural, geographically dispersed work environment.

  • Able to work with several functional managers or stakeholders.

  • Certified Public Accountant (preferred but not required).

Preferred Skills, Knowledge and Experience:

  • Strong Financial Reporting and Analysis competency. Preferably someone who has good experience on data analysis.

  • Proficiency using Microsoft Word, Excel, Access, Powerpoint and PowerBI; and the ability to quickly learn and use other software packages like OLAP, data extraction, reporting tools, etc.

  • Skilled in preparing complex management reports on a timely basis.

  • Good communication and collaboration skills.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Senior Adviser, External Engagement

*For World Vision internal (or former) applicants only.

*Position location to be determined by home country of successful candidate in the United States of America, Europe or the Middle East & Eastern European Region where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Our Promise Phase 2 recognizes high quality, focused, strategic external engagement is critical to achieving World Vision’s objectives. This

role leads, operationalises and develops a global External Engagement Framework which enables targeted, aligned and leveraged external

engagement with Tier 1 and 2 Stakeholders on priority agendas. The Senior Adviser coordinates and facilitates the contribution of more than

20 global and regional teams, building consensus for and input to co-created strategic planning, operationalisation, reporting and intelligence sharing processes. The Senior Advisor is also Relationship Manager for a leading external stakeholder (such as bilateral, multilateral or global financial institutions). As such, the Senior Advisor leads internal collaboration and planning processes to develop a comprehensive Stakeholder Engagement Plan supporting income, influence and impact objectives; and is also responsible for leading and coordinating external engagement with priority individuals, teams and functions within the institution.

KEY RESPONSIBILITIES:

  • Lead operationalisation of World Vision’s global External Engagement Framework, enabling targeted, aligned and leveraged external engagement with Tier 1 and 2 Stakeholders on priority agendas. Tier 1 & 2 Stakeholders are strategic WVI partners considered critical to the achievement of Our Promise. Tier 1’s are: UNICEF, World Food Program, European Union, Joining Forces/Child Rights Now, the World Bank, the Global Fund for AIDS, TB & Malaria, Tier 2s include FAO, UNHCR, UN OCHA and 21 other faith- and issue-based, sector, regional, bilateral and multilateral partners.

  • Chair the External Engagement Advisory Group, coordinating inputs and contributions from 20 multi-disciplinary, multi-locational teams at

  • global and regional levels.

  • Review, update and operationalise an External Engagement Results Framework enabling shared reporting on external engagement impact and contribution to Our Promise, and for sharing valued intelligence from engagement across the Partnership in support of income, influence and impact objectives.

  • Oversee engagement, support and enabling of senior leaders to contribute to high quality strategic external engagement.

  • As global Relationship Manager for engagement with a global Tier 1 stakeholder (tbc), coordinate, develop and operationalise a strategic Stakeholder Engagement Plan delivering against income, influence and impact objectives and enabling intelligence sharing and reporting on engagement results.

  • Manage the Adviser, External Engagement.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 10 years relevant job experience, including management, in complex, global development/humanitarian organisations.

  • High level understanding of key operational approaches and methodologies across a broad range of advocacy and external engagement disciplines (stakeholder engagement, public policy, local level advocacy, communications, campaigning, social mobilisation, child participation, reource acquisition, faith engagement, sectoral/technical engagement).

  • Strong experience in matrix management, coordination and direction of large numbers of dispersed, multi-disciplinary internal stakeholders

  • and teams, including senior leaders.

  • Strong understanding of key global development agendas, including the 2030 Agenda for the SDGs and the Global Climate Action Agenda, and entry points for civil society engagement and leverage.

  • Strong familiarity with relevant UN and coalition processes across global capitals (NY, Geneva and Brussels).

  • Strong understanding of knowledge management and advocacy and external engagement design, monitoring and evaluation, including the development of multi-disciplinary results frameworks.

  • Excellent writing skills and the ability to translate complex material and data into coherent narratives that resonate with both internal and external stakeholders.

  • Masters degree in Public Policy, Interntional Relations, International Development, International Law, Political Science or a related field.

  • Experience in enabling collaboration and consensus building across multi-disciplinary and multi-cultural teams, including virtual teams.

  • Excellent negotiation, facilitation and collaboration skills with a demonstrated ability to think strategically, synthesize complex information and develop innovative influencing and engagement approaches.

  • Strong relational and communication skills with a demonstrated ability to communicate successfully with internal and external stakeholders in all segments of the development and humanitarian field, including high level decision-makers.

  • Ability to lead independently on fast-paced issues, tight deadlines and the ability to juggle competing demands.

  • Ability to travel internationally.

  • Professional fluency in English.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 25% of the time.

Customer Success Analyst

*Preferred position location: Manila, Philippines. Other locations to be determined by home country of successful candidate in Asia where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Customer Success Analyst role is a position with the Customer Success team of WV United.

WV United is responsible for United 4, a new digital platform for web marketing and supporter experience.

The goal of the Customer Success team is to achieve growth in monthly recurring revenue for WV Offices on the United 4 platform, through

their online marketing assets such as their website, initially, and at subsequent stages, through email and social media.

The Customer Success Analyst (CSA) provides support to WV Offices (Customers) on the United 4 marketing platform, enabling its successful

deployment, to power their online marketing assets.

This role would involve close collaboration with colleagues across functional areas and working in an agile environment:

  • Collaboration with the United 4 Development Team, the United 4 Product team and Writers and Editors in WV Offices, particularly in the Asia Hub on the United 4 platform.

  • Disciplined approach to time management, aligned with agile work methodologies.

KEY RESPONSIBILITIES:

Customer Support/Problem Solving:

  • Provide technical support to Customers of United 4, replying to inbound queries via email or AskGabi, within committed SLAs.

  • Create Knowledge Base articles to enable self-service by Customers and identify the need for new articles from in-bound queries.

  • Identifies, investigates, resolves and escalates problems.

  • Gathers data to support recommendations to address problems.

  • Procures technical assistance to help in problem resolution.

Platform Performance:

  • Monitor performance of the platform to proactively support customers of any problems that they may encounter.

  • Identify and escalate bugs from inbound queries or platform reports for resolution within committed SLAs by the Software Development team.

Content and UX Performance:

  • Develop actionable insight from analysis of Google Analytics data on multiple pieces of content and user experience elements across multiple sites, against the RACE framework.

  • Preparation of monthly reports on content and UX performance to enable presentation to stakeholders and optimisation of decisions.

Documentation:

  • Documents system modifications.

  • Supports/develops system manuals.

  • Supports/develops system enhancement communication.

Customer Satisfaction:

  • May work closely with developers and end users to ensure technical compatibility and user satisfaction.

Business Case:

  • May provide assistance in business case development (i.e., research, data collection, systems).

Research/Technical Evaluation:

  • Keeps abreast of new and emerging technologies.

Service Level Agreements:

  • Ensures understanding of SLAs and impact of work on the achievement of the service levels.

  • Supports achievement of SLAs.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelors degree in Mathematics, Economics, Information Management or Statistics

  • 2+ years experience in digital marketing analytics in a business-to-business environment. Familiarity with Content Management Systems. systems for Customer Relationship Management systems and IT Support and Google Analytics would be an added advantage.

  • Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy using advanced analysis tools.

  • Passionate about customer service and delivering professional support to a global customer base.

  • Excellent communication skills in English, both written and verbal as well as in dealing with people on the phone, face-to-face or via email.

  • Self-manager and extremely well-organised to work remotely and multi-task, producing accurate work within agreed time-lines.

  • Effective in written and verbal communication in English.

Global Director, Digital CX Experience

*Preferred position location: Monrovia, CA (USA) or Seattle, WA, with also possibly London (United Kingdom). Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

This role will have a significant global impact developing the vision and leading the design and implementation of our global digital experiences, products and ecosystems to differentiate World Vision around the globe. This role will be responsible for elevating and integrating our digital experiences across the marketing funnel (from awareness and consideration, to acquisition and all along the donor journey) to deliver a distinctive, consistent brand expression that delights donors and supporters across the globe, and brings to life the stories of children and their communities lifted up out of poverty in some of the world’s toughest places.

With your proven success leading digital CX transformation, combined with your outstanding collaborative leadership, through this role you can truly be a change-maker in the world each and every day!

Working across the globe with marketing leaders, product leaders, brand leaders and external agencies, the role will be accountable for leading development and implementation of a compelling digital CX vision and design strategy that delivers break through experiences connecting supporters, donors and the vulnerable children and communities that we serve.

World Vision is the largest child-focused private charity in the world. Together with our supporters, we’ve impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.

Engaged in the most relevant critical issues of our day, in the time it takes to read this sentence, World Vision will have reached 50 new people with needed knowledge, supplies or resources to help them protect themselves and their families from the devastating effects of the coronavirus pandemic.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.

KEY RESPONSIBILITIES:

  • Lead development and implementation of a compelling digital CX vision and design strategy that drives brand value and, above all, meaningfully connects supporters, donors and the vulnerable children and communities that we serve.

  • Lead end to end digital experience design for all global product lines, ecosystems and marketing offers, in partnership with global product owners; translate business priorities into marketing technology design strategy and oversee execution working in collaboration with designers and engineers.

  • Ensure target audiences are central to all strategy, design and operational decisions driven by donor insights and unleashing the power of dynamic listening and social analytics to help digital marketing efforts better achieve the three primary business objectives— acquire more donors, retain current donors and build brand value – with an agile test and learn mindset.

  • Collaborate with leaders in product and engineering to measure product quality and make sure it meets quality standards for release, provide guidance on measuring outcomes, and analyze and monitor qualitative and quantitative data on usage and optimization to shape and evolve the vision.

  • Develop and lead implementation of an enterprise wide Martech road map, in partnership with fundraising and IT leaders across the globe, and the state-of-the art capabilities required to deliver; co-lead senior executive global steering group overseeing delivery.

  • Motivate and inspire others, from team members to executive level, by communicating your aesthetic, technical, and design visions through compelling written, verbal and graphical presentations.

  • Contribute as a vital member of a passionate, world-class global team dedicated to Hope, Joy and Justice for ALL children!

KNOWLEDGE, SKILLS AND ABILITIES:

  • 10-15 years in IT, Marketing, or Digital functional areas, including 5+ years in CX-focused leadership roles of digital products and ECommerce sites at scale.

  • Extensive experience leading UX design to develop and deliver best in class customer experiences.

  • Experience working with marketing, brand, engineers and product managers to drive design strategy, vision, execution and results to achieve business objectives.

  • Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget/time expectations.

  • A proven digital leader, fluent in managing large cross-functional MarTech developments in fluid agile teams.

  • Awareness of the latest MarTech landscape and product sets as they related to user and customer experience projects.

  • Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes, and practices, including Agile Development, Cloud, DevOps.

  • Exceptional analytical skills with a track record of improving UX KPIs to drive business results.

  • Exceptional relationship and influencing skills, able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds, and developing high-performing virtual global teams.

  • Significant experience leading change in a complex environment.

  • Qualification in and significant experience with the practical project application of best-practice CX and UX methodologies (such as Design Thinking, Double Diamond, etc.)

  • Bachelor’s degree in Marketing, Computer Science, Information Systems or a related field is required; Master’s degree preferred.

Preferred:

  • A digital marketing native with skills across the whole funnel of digital marketing, especially in global consumer-facing environments.

  • Experience using customer data, CRM, segmentation, and marketing automation to drive engagement.

Work Environment/Travel:

  • Ability and willingness to travel internationally up to 30% of the time (when Covid 19 restrictions lifted).

Digital Marketing Leader

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

  • Direct leadership of the strategy, planning & roll-out of the new Digital Marketing Shared Service.

  • Ongoing direct leadership of this Shared Service once established.

  • Strategic leadership of the Digital Marketing strategy for the organization, improving digital marketing capabilities necessary to achieve Our Promise Strategic Imperatives.

  • Chair the MarTech Steering Group, and lead of the organisation’s MarTech strategy in constant collaboration with WVIT.

  • Governance and strategy leadership of MarTech development.

  • Strategic leadership of the business change agenda around global digital marketing.

  • Own the digital marketing relationship with Support Offices, National Resource Developments (NRDs), and Transitional Field Offices (TFOs) globally.

KEY RESPONSIBILITIES:

Planning:

  • Owns the creation and execution of strategic planning for the Digital Marketing Shared Service, and the Digital Marketing at Global Marketing Centre (GMC).

  • Owns the Digital relationship with WVIT colleagues for planning purposes, especially in harmonizing the marketing & IT digital agendas, budgets and plans.

  • Strategic risk, issue and escalation ownership for all Digital Marketing projects in GMC.

  • Prioritisation of GMC Digital Marketing work, in close collaboration with WVIT.

Strategy:

  • Leads on the medium- to long-term strategy for Digital Marketing across the Partnership, bringing together a number of business agendas in the process.

  • Forms strategic plans that complement and contribute to the overall Partnership strategy, Our Promise.

  • Creates and agrees strategic prioritization criteria – displaying openness and collaboration with Support Offices, Global Centre, NRDs, TFOs, and Field Offices (FOs) in the process.

Leadership:

  • Visible, pragmatic, open and humble leadership of the Digital Marketing agenda, strategy and benefits across the Partnership.

  • Leading the digital marketing relationship with SOs, TFOs, NRDs and FOs, bringing them together to collaborate on shared digital marketing projects & goals.

  • Leadership of multi-disciplinary teams and squads at a strategic level, owning the business outcomes and change and providing strategic direction at a suitable level.

  • Direct line-management of DMSS.

Revenue Generation:

  • Ensuring the global Digital Marketing Shared Service meets revenue and profitability outcomes, both in Child Sponsorship and other products.

  • Owning the “Yield-to-Field” of the Digital Marketing Shared Service, ensuring sustainable profitability that generates ongoing funding to the World’s most vulnerable children.

IT Parterning:

  • Effectively and skillfully partners senior leaders in IT to manage the delivery of technical aspects of Digital Marketing initiatives.

  • Manages the strategic relationship with IT, aligning strategies and goals across technical and business aspects of the Digital Marketing Portfolio.

  • Effectively leads multi-disciplinary teams of resource, bring IT effectively into governance, reporting, delivery and all other aspects of Digital Marketing.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Marketing, Information Science, Business, or other related field. Or equivalent work experience.

  • Requires advanced knowledge of business operations, marketing operations, marketing agency ops, and MarTech stacks.

  • Typically requires 15-20 years of relevant technical & business work experience, esp in leading Digital Marketing agencies, campaigns and business development.

  • Fluent in English - required.

Preferred Skills, Knowledge and Experience:

  • Held senior leadership position in Digital Marketing agency.

  • Has led in business start-up environments, setting up teams, business models and service models from scratch.

  • Deep experience of implementation and usage of various marketing technology stacks, especially .net and C# stacks involving such technologies as Umbraco & Sitecore.

  • SAFe, Agile, Scrum or other qualification in collaborative development methodologies between IT and the Business.

  • Certified by Chartered Institute of Marketing or equivalent professional body.

  • Fluent in other languages especially Spanish & German.

Work Environment/Travel:

  • Willingness and ability to travel domestically and internationally, as necessary, up to 40% of the time.

Education Technical Advisor, Technical Service Organization

*Preferred position location: Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Education Technical Advisor, Technical Service Organization (TSO) position provides high quality technical assistance to clients in assessments, programme design, execution, monitoring, evaluation and scale-up of core project models and sector approaches in alignment with World Vision’s (WV) strategy to improve child well-being (CWB) impact. This includes all aspects of grant acquisition and management for foundations, bi-lateral and multi-lateral donors including facilitation, partnering with peer organizations and private sector engagement as per needs defined by Field Office, Regional, Support Office and Global Centre clients. The Education Technical Advisor will continue to learn and grow in technical expertise to provide best in class service. This position will travel up to 30% for client requests and where possible for the individual. The Education Technical Advisor/TSO reports to the sector Technical Director (TA) position provides high quality technical assistance to clients in assessments, programme design, execution, monitoring, evaluation and scale-up of core project models and sector approaches in alignment with World Vision’s (WV) strategy to improve child well-being (CWB) impact. This includes all aspects of grant acquisition and management for foundations, bi-lateral and multi-lateral donors including facilitation, partnering with peer organizations and private sector engagement as per needs defined by Field Office, Regional, Support Office and Global Centre clients. The Education Technical Advisor, TSO will continue to learn and grow in technical expertise to provide best in class service. This position will travel up to 30% for client requests and where possible for the individual. The Education Technical Advisor/TSO reports to the sector Technical Director.

KEY RESPONSIBILITIES:

Field Office and Regional Office Assignments

Programme Design:

  • Provide high quality technical assistance to Field Offices (FOs) for programme design, monitoring and evaluation.

  • Provide technical expertise for all aspects of programme design (including win themes, theory of change development, logframe, proposal coordination and writing etc.) based on data, to enhance impact and evidence of impact.

  • Develop research agendas for inclusion in grants to enhance evidence of impact.

  • Lead, facilitate or participate in assessments.

  • Lead or participate in developing winning programme design and resultant proposals for grant donors as per requests from clients including developing alternative approaches.

  • Support FOs in developing capacity statement.

  • Acts as key technical personnel of grant funded programmes for Field Offices during start-up or transition phases.

Programme Implementation:

  • Ensure FO TP designs meet organizational standards.

  • Influence decision makers and technical specialists across the partnership, (especially in FOs and Support Offices (SOs)) for continuous Programme Quality and quality improvement using programme data.

  • Lead and/or participate in programme assessments and evaluations and provide inputs and advice.

  • Assist with scale-up of core project model implementation in FOs, in alignment with strategy.

Innovation and Learning

  • Influence Global Centre and field implementation teams with innovative and promising approaches.

  • Facilitate and/or participate in learning events.

  • Document lessons learned and generate stories of impact.

  • Share learnings within team (sector and/or project model).

  • Participate in Regional COP (Community of Practice) or learning networks relevant to the sector.

Staff Capability:

  • Work alongside Field Office staff to build understanding of WV’s global sectoral approaches and core project models and global best practices and lessons learned.

  • Provides training (virtual or in country) to clients as requested, including using data to inform decision making.

  • Mentors and coaches technical staff in FOs and SOs.

  • Contribute to the development of learning pathways for technical staff.

Global Centre Engagement and Assignments

Project Model Guidance and Adaptation:

  • Co-creates and develops new project models and sector approaches in collaboration with and as per the requests from the Global Center (GC) Sector Team.

  • Using best practices, innovative thinking and cutting-edge technical expertise, TA provides insight and practical ideas for adaptive design of core project models, donor and partner models and next generation approaches.

Research:

  • Lead or support the development of articles, presentations and other products that contribute to World Vision’s technical brand in alignment with relevant external engagement strategies and donor needs.

Personal Development, TSO Core and Domains

Professional Development:

  • Commitment to ongoing learning for professional development and growth.

  • Engage with leading global practitioners and donors to learn, share, develop and communicate external best practices and standards aligned with WV strategy, Our Promise (OP).

TSO Systems and Knowledge Management:

  • Lead or participate in a TSO Domain/GAM CORE team.

  • Serve as a Core Project Model or Approach ‘Hero’ for your sector team.

Administration and Management

TSO Business Processes & CREDO

Internal Relationships:

  • Work collaboratively with staff in other TSO sectors, and with GC sector and ministry teams.

  • Approach work with a commitment to client-service that grows the capacity of FO clients.

External Engagement:

  • Engage with external agencies as needed in the provision of technical services to clients.

  • Represent WV in external conferences, donor meetings, technical forum, etc. as requested by clients.

Admin:

  • Maintain projects in Workfront.

  • Complete travel bookings and expense reports.

  • Ensure internal information management systems are updated and maintained.

  • Complete required Compliance Trainings.

Participate in team meetings and communication.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Mid-level/senior technical specialist.

  • 5 years (min) field level and headquarters experience in a relevant child-focused or community-focused organization.

  • Master’s degree in relevant technical area of specialization (Education, International Development).

  • Substantive grant experience required.

  • Practitioner/contributor DME experience preferred.

  • Fragile context or humanitarian experience ideal.

  • Language skills appropriate to geographic assignment (English as a must, French or Spanish ideal).

  • Training / adult learning as a required capability.

  • Multi-regional experience, multiple contexts is ideal.

  • Strong experience in grants acquisition and management with bilateral and multilateral donors as defined in attached GAM competency overview.

  • Experience in programming, grant implementation and management.

Preferred Skills, Knowledge and Experience:

  • Masters Degree in a relevant subject.

  • Second language proficiency.

  • Networked with deep knowledge of the sector and the significant actors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Manager, Digital Storytelling

*Preferred position location: UK or Monrovia, CA; USA. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

To digitally enhance and develop a breakthrough way for World Vision to approach storytelling. By harnessing digital platforms and technologies, you will brand our brand, inspire our audience and create a game-changing storytelling approach. The position will play a strong role in helping develop strategies to apply key themes, such as impact and transparency, and apply these to visual storytelling content across platforms and mediums.

This role requires extensive visual digital storytelling experience and prior experience in demonstrating significant lift in results as an outcome.

KEY RESPONSIBILITIES:

  • Developing solid and succinct digital / storytelling strategy and executions of how storytelling pieces can be applied to different mediums.

  • Engaging with creative (and other) agencies to brief and review content as well as ability to construct visual / video content from existing footage.

  • This role will need to manage the relationship and have day-to-day engagement with the creative agencies to ensure they are briefed appropriately, that the capture the footage required and that the deliver on time, on budget and on scope.

  • Implementation, monitoring and reporting of storytelling engagement across digital platforms and properties.

  • Engaging with internal teams within World Vision (globally) to understand current storytelling assets (and identification of new assets if required) and implement across various tests, executions and projects.

  • Translation of materials into development of ‘ready-to-market’ materials to be used globally in social feeds, web content etc. through a combination of engaging with creative partners as well as some hands-on video development.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelors or Masters level degree in marketing, digital or production related disciplines.

  • Technical ability to create, edit and produce digital assets for digital and social mediums.

  • Strong knowledge and high degree of familiarity and experience with current digital and social platforms (and the best means of maximizing content for each medium).

  • Experience in either working in a digital agency or managing day-to-day relationship with digital agencies.

  • Development of sound strategy documentation with demonstrable execution and results.

  • 5+ years in digital + creative industry / roles performing function specializing in digital asset development and platforms.

Preferred Skills, Knowledge and Experience:

  • MBA or Masters equivalent.

  • 3+ years in NGO sector and solid understanding of NGO fundraising.

  • Preferred experience in digital marketing and visual storytelling areas such as: UX, audience targeting, social listening, video development, experience and understanding with elements such as gamification, VR / AR etc.

  • Strong experience in campaign development and digital platform execution with a strong focus on engagement, measurement and reporting, able to demonstrate significant lift in results as a result.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

Business Intelligence Analyst/Developer III

*Preferred position location: Manila, Philippines or India where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The position will perform data analysis and modelling on large datasets at a global-scale, visualization, and analytics for the Partnership Data Capability. Focus on the potential impacts of emerging technologies such as big data, predictive analytics, machine learning, artificial intelligence, mobile, and AR/MR applications.

  • Perform hands-on data analysis and modeling with huge data sets for Partnership Data Capability.

  • Discover data sources, import them, clean them up, and make them “portal-ready”.

  • Create advanced analytic models using statistics, AI, machine learning and deep learning methodologies.

  • Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

  • Create and maintain optimal data pipeline architecture.

  • Statistical modeling, model fitting, machine learning, data mining on large datasets.

  • Dive deep into a wide range of data (Horizon, FRSC, VFI, Advocacy, Faith & Development, and Sectors etc.) to identify opportunities and recommend solutions.

  • Research and work with Data Analytics and Architecture teams to implement new technologies that will facilitate better data integrity, reliability, and enrichment of the portal.

  • Run regular tests and statistical analysis, draw conclusions on the accuracy of the data.

  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Python, SQL and AWS technologies.

  • Perform ad hoc data mining, exploration, and statistical analyses on complex problem statements.

  • Write ETL pipelines to make data available for training and testing models both offline and in production.

  • Working with Geo spatial and Satellite data and linking to economic indicators.

  • Work with data and analytics experts to strive for greater functionality in our data systems.

  • Identify unexplored data opportunities for the business to unlock and maximize the potential of digital data within the organization.

  • Support ongoing technology evaluation process and proof of concept projects.

Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

MAJOR RESPONSIBILITIES:

Project/Work Planning:

  • May lead workstream planning process from inception, technical design, development, testing and delivery of BI solutions.

  • Participate in project management estimation process.

  • Assists in planning, implementation of data identification.

  • Analyze functional business processes and requirement.

  • Manages and plans for BI services.

Business Requirements:

  • Work with business partners to develop and analyze business intelligence needs.

  • Provides input to business requirements and functional specifications for the design and implementation of solution.

  • Interprets business requirements and determines optimum BI solutions to meet needs.

  • Interfaces with business partners to identify and provides input to new technology opportunities that will have an impact on the enterprise wide BI systems.

  • Leads interviews with end users to determine the requirements for data, reports, analyses, training, data quality and performance.

Design/Develop:

  • Work with Architects to design and develop BI applications/solutions.

  • Analyzes and tests new releases/versions of BI applications/solutions in order to determine rollout schedule, technical compatibility and identify and resolve integration issues.

  • Analyzes, designs, and develops query parameters, layout, filters, and analytics for business solutions.

  • Enhances the performance of business intelligence tools by defining data profiling, data to filter and index that adds value to the user.

  • Designs and develops and optimizes enterprise wide information “views” and custom reports.

  • Provides technical direction for the development of reports keeping usability, security and data integrity.

Testing:

  • Lead or provide technical direction for the planning, designing, and execution of testing efforts.

  • Develops, executes and documents test plans.

  • Reviews test plans and monitors testing process to ensure that business results are tested.

  • Provides support to test streams.

  • Resolves issues based on test results.

Support:

  • Provides adhoc, warranty, and post implementation phase support.

  • Troubleshoots solution outputs.

  • Recommends improvements of BI applications.

  • Optimizes BI applications or performs report and query tuning to improve performance.

  • Supports and helps manage external resources, such as service providers and vendor field support.

Info Quality Assurance:

  • Provides input to the development of information quality metrics.

  • Creates data quality tickets, as needed.

Research/Evaluation:

  • Researches tools, frameworks and mechanisms for data analytics.

  • Interfaces with vendors to keep abreast of new technologies, pricing and customer applicability.

  • Participates in vendor evaluations.

Policies, Standards, Procedures:

  • Adheres to current standards.

  • Provides input to policies, standards, and procedure for the form, structure and attributes of the BI tools and systems.

Training:

  • Designs and delivers end-user training and training materials.

  • Trains users to transform data into action-oriented information and to use that information correctly.

Coaching/Mentoring:

  • Provides guidance, training, and problem solving assistance to other team members.

  • Mentors less-experienced individuals.

KNOWLEDGE, SKILLS & ABILITIES:

Experience:

  • 5-7 years of professional industry experience doing quantitative analysis. An advanced degree (MS, PhD) in a quantitative field (e.g. Computer Science, Econometrics, Physics) a plus.

  • Bachelors or MS or equivalent in Data Science / Computer Science/ Information technology/ Statistics/ Applied Mathematics or another quantitative field.

  • Minimum 2+ years of related hands on experience as Data Scientist in real-time projects.

  • Hadoop/Spark/Java/AWS or Azure certifications or Data Analytics certifications is an advantage.

Knowledge & Skills:

  • Has experience with statistical modeling, machine learning, deep learning, optimization and other DS techniques.

  • Has experience in modeling, validating, importing, cleaning and transforming data with the purpose of extracting insights for decision making purposes.

  • Extensive knowledge on Supervised and Unsupervised learning models.

  • Big Data/Data Lake - Should be well versed with Hadoop, Spark, Experience with Cloud based services a plus - Google Cloud, AWS, Azure services used for Data storage and Data ingestion/ transformation like S3, ADF, Glue etc.

  • Prior experience in building and deploying various machine learning models (KNN, Decision Trees, Clustering, Artificial Neural Networks).

  • Prior experience in building statistical techniques (Regression, distributions etc...)

  • Strong analytic skills related to working with unstructured datasets.

  • Expertise in designing and testing experiments.

  • Exposure to Conversational platform like ChatBots (good to have).

Tools & Technology:

  • Experience using statistical computer languages (R, Python, Matlab, etc.) to manipulate data and draw insights from large data sets. Preferred: Strong knowledge of Python and/or Java.

  • Prior experience in working with Machine Learning and Artificial Intelligence methods using Python or R.

  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

  • Hands on experience in extraction, mining and transformation and presentation of data on various reporting tools like Power BI, Tableau, etc.

Soft Skills:

  • Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Senior Business Intelligence Analyst/Developer

*Preferred position location: Manila, Philippines or India where WVI is registered to operate.

*Two positions available.

*Please submit your CV in English.

PURPOSE OF POSITION:

Perform data analysis and modelling on large datasets at a global-scale, visualization, and analytics for the Partnership Data Capability. Focus on the potential impacts of emerging technologies such as big data, predictive analytics, machine learning, artificial intelligence, mobile, and AR/MR applications.

  • Perform hands-on data analysis and modeling with huge data sets for Partnership Data Capability.

  • Discover data sources, import them, clean them up, and make them “portal-ready”.

  • Create advanced analytic models using statistics, AI, machine learning and deep learning methodologies.

  • Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

  • Create and maintain optimal data pipeline architecture.

  • Statistical modeling, model fitting, machine learning, data mining on large datasets.

  • Dive deep into a wide range of data (Horizon, FRSC, VFI, Advocacy, Faith & Development, and Sectors etc.) to identify opportunities and recommend solutions.

  • Research and work with Data Analytics and Architecture teams to implement new technologies that will facilitate better data integrity, reliability, and enrichment of the portal.

  • Run regular tests and statistical analysis, draw conclusions on the accuracy of the data.

  • Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Python, SQL and AWS technologies.

  • Perform ad hoc data mining, exploration, and statistical analyses on complex problem statements.

  • Write ETL pipelines to make data available for training and testing models both offline and in production.

  • Working with Geo spatial and Satellite data and linking to economic indicators.

  • Work with data and analytics experts to strive for greater functionality in our data systems.

  • Identify unexplored data opportunities for the business to unlock and maximize the potential of digital data within the organization.

  • Support ongoing technology evaluation process and proof of concept projects.

  • Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

MAJOR RESPONSIBILITIES:

Project/Work Planning:

  • Lead workstream planning process from inception, technical design, development, testing and delivery of BI solutions.

  • Participate in project management estimation process.

  • Assists in planning, implementation of data identification.

  • Analyze functional business processes and requirement.

  • Manages and plans for BI services.

Business Requirements:

  • Work with business partners to develop and analyze business intelligence needs.

  • Provides input to business requirements and functional specifications for the design and implementation of solution.

  • Interprets business requirements and determines optimum BI solutions to meet needs.

  • Interfaces with business partners to identify and provides input to new technology opportunities that will have an impact on the enterprise wide BI systems.

  • Leads interviews with end users to determine the requirements for data, reports, analyses, training, data quality and performance.

Design/Develop:

  • May work with Architects to design and develop BI applications/solutions.

  • Analyzes and tests new releases/versions of BI applications/solutions in order to determine rollout schedule, technical compatibility and identify and resolve integration issues.

  • Analyzes, designs, and develops query parameters, layout, filters, and analytics for business solutions.

  • Enhances the performance of business intelligence tools by defining data profiling, data to filter and index that adds value to the user.

  • Designs and develops and optimizes enterprise wide information “views” and custom reports.

  • Provides technical direction for the development of reports keeping usability, security and data integrity.

Testing:

  • May lead or provide technical direction for the planning, designing, and execution of testing efforts.

  • Develops, executes and documents test plans.

  • Reviews test plans and monitors testing process to ensure that business results are tested.

  • Provides support to test streams.

  • Resolves issues based on test results.

Support:

  • Provides adhoc, warranty, and post implementation phase support.

  • Troubleshoots solution outputs.

  • Recommends improvements of BI applications.

  • Optimizes BI applications or performs report and query tuning to improve performance.

  • Supports and helps manage external resources, such as service providers and vendor field support.

Info Quality Assurance:

  • Provides input to the development of information quality metrics.

  • Creates data quality tickets, as needed.

Research/Evaluation:

  • Researches tools, frameworks and mechanisms for data analytics.

  • Interfaces with vendors to keep abreast of new technologies, pricing and customer applicability.

  • Participates in vendor evaluations.

Policies, Standards, Procedures:

  • Adheres to current standards.

  • Provides input to policies, standards, and procedure for the form, structure and attributes of the BI tools and systems.

Training:

  • Designs and delivers end-user training and training materials.

  • Trains users to transform data into action-oriented information and to use that information correctly.

Coaching/Mentoring:

  • Provides guidance, training, and problem solving assistance to other team members.

  • Mentors less-experienced individuals.

KNOWLEDGE, SKILLS & ABILITIES:

Experience:

  • 7-10 years of professional industry experience doing quantitative analysis. An advanced degree (MS, PhD) in a quantitative field (e.g. Computer Science, Econometrics, Physics) a plus.

  • Bachelors or MS or equivalent in Data Science / Computer Science/ Information technology/ Statistics/ Applied Mathematics or another quantitative field.

  • Minimum 4+ years of related hands on experience as Data Scientist in real-time projects.

Knowledge & Skills:

  • Has experience with statistical modeling, machine learning, deep learning, optimization and other DS techniques.

  • Has experience in modeling, validating, importing, cleaning and transforming data with the purpose of extracting insights for decision making purposes.

  • Extensive knowledge on Supervised and Unsupervised learning models.

  • Big Data/Data Lake - Should be well versed with Hadoop, Spark, Experience with Cloud based services a plus - Google Cloud, AWS, Azure services used for Data storage and Data ingestion/ transformation like S3, ADF, Glue etc.

  • Prior experience in building and deploying various machine learning models (KNN, Decision Trees, Clustering, Artificial Neural Networks).

  • Prior experience in building statistical techniques (Regression, distributions etc...)

  • Strong analytic skills related to working with unstructured datasets.

  • Expertise in designing and testing experiments.

  • Exposure to Conversational platform like ChatBots (good to have).

Tools & Technology:

  • Experience using statistical computer languages (R, Python, Matlab, etc.) to manipulate data and draw insights from large data sets. Preferred: Strong knowledge of Python and/or Java .

  • Prior experience in working with Machine Learning and Artificial Intelligence methods using Python or R.

  • Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.

  • Hands on experience in extraction, mining and transformation and presentation of data on various reporting tools like Power BI, Tableau, etc.

Soft Skills:

  • Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.

  • Hadoop/Spark/Java/AWS or Azure certifications or Data Analytics certifications is an advantage.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Senior Data Analytics and Insights Specialist

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The primary purpose of this position is to create analytics framework, conduct data analysis, interpret data and provide actionable information/insights for monitoring, research and management purposes contributing to excellence in sponsorship. The Senior Data Analytics and Insights Specialist is also responsible to engage closely with management and other stakeholders in the production of strategic and actionable information to influence strategic business decisions.

Working in close collaboration with Senior Analysts for Child and Project data, the role will function under general direction using the technical expertise to provide the management and other stakeholders with analytics and insights regarding child data

KEY RESPONSIBILITIES:

  • Create analytics framework, understand requirements, gather data, conduct analysis and provide quantitative insights through presentations, reports, and dashboards relating to different aspects of sponsorship including but not limited to area programmes and registered children portfolio, child well-being, performance and risks using existing database (Horizon-SSUI) and new information that may be gathered for special purposes.

  • Analyze data to answer specific business questions and utilizing statistical approaches where applicable, and draw meaningful and actionable insights. Ability to analyze and interpret a mix of qualitative and quantitative data, construct compelling narratives, and provide recommendations on complex topics.

  • Conduct analysis and turn insights into actionable changes to support child sponsorship various levels of work: planning, policy-making, implementation and monitoring.

  • Mine and translate data into meaningful insights and recommendations for the management and other stakeholders supporting the sponsorship operations.

  • Recognize, develop, and adopt best practices in reporting and analysis: automation, data integrity, analysis, validation, and documentation.

  • Manage various internal ad hoc requests to include projects to assist and support Senior Management and other stakeholders with on-demand analytics.

  • Collaborate with business units to understand the business challenges and provide the necessary analytical and data support. Collaborate with Child Data and Project Data Senior Analyst, and Senior Portfolio Analyst for mutual learning and contribution to improving each other’s work. Participate and contribute in various working groups as assigned by the management.

  • Liaise with Sponsorship Project Management and Coordination team, Sponsorship Business Processes & Systems Capability team, WVIT Horizon team, Financial Reporting Service Center (FRSC) and other functional groups and build linkages to optimize the use of available data to produce strategic and actionable information to the management and other stakeholders.

  • Communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that is an example to others. Attend and participate in devotional meetings, chapel services, staff retreat, Day of Prayer and other WV – Global Centre Offsite Manila Office events.

  • Perform other duties as may be required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Economics, Statistics, Mathematics or related fields.

  • Proficient in basic and advanced level of statistical analysis and output interpretation.

  • Excellent skills in structured problem solving and ability perform complex analyses and draw meaningful and actionable insights.

  • Ability to work in a rapidly evolving environment and quickly grasp new concepts by demonstrating and applying knowledge of these tasks timely and accurately.

  • Excellent communication skills, both verbal and written at all levels with a high degree of accuracy and attention to detail: ability to communicate technical information to non-technical audiences.

  • Strong technical skills in Microsoft Office (Excel, Access, PowerPoint and Word) statistical software applications and tools (STATA) and data visualization tools (Power Bi).

  • Commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • Minimum 3 years of experience in positions relating to or as economist, statistician, researcher, analyst or related areas in a multi-national or international non-government organizations.

Preferred Skills, Knowledge and Experience:

  • Master’s degree in economics, statistics or mathematics or related fields.

  • A broad understanding of non-profit operations.

  • Experience in accessing large database and using data visualization tools and platforms. Power BI skill is an advantage.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.