World Vision International

Job Opportunities in Philippines

World Vision is the world's largest international children's charity. For 56 years in the Philippines, we bring everyday hope to thousands of children in the hardest places of rural and urban poor areas as a sign of God's unconditional love.

Make a difference and join in the field of aid and development. Become part of a professional and friendly team committed to a cause of fighting poverty at its root. We are looking for people whose faith and values match our mission to work with the poor. Browse this section for available positions in World Vision.

Current Opportunities

Talent and Leadership Director, VisionFund International

*Preferred position locations: London, Kenya, Federal Way-WA, USA or Monrovia, USA where WVI is registered to operate.

PURPOSE OF POSITION:

The role provides a strong mix of strategic and operational experience to VisionFund’s dedicated global staff. Developing leaders, high-potential talent and a highly effective workforce across the Network will be key to the success of the VisionFund strategy and Our Promise. Reporting to Global People & Culture and Governance Director, this role, together with the VFI executives, and in alignment with World Vision Talent Management strategy and processes, will be responsible for building Talent and Leadership strategies that are purpose-driven, performance-oriented, and principles-led.

The role will lead the development of Vision Fund’s leadership academy and Talent Management strategy to ensure VisionFund has a strong leadership pipeline and is able to attract and retain highpotential leaders with the necessary development support. Talent and Leadership strategies will support both strategic and operational effectiveness, they will foster a collective agile and learning culture where high potentials are enabled to thrive.

MAJOR RESPONSIBILITIES:

Strategic and Operational Effectiveness:

  • Building a robust organizational leadership framework and core competencies scorecard to track and strengthen organizational capabilities.

  • Developing and maintain tools in order to align organizational needs and gaps.

  • Developing a talent strategy that identifies and cultivate a talent pool for the organisation of tomorrow organizational mindsets and behaviors.

  • Developing and collaborating with World Vision, VFI specific talent initiatives to foster succession planning and identify ‘high potential’ talent for longer term development planning.

  • Designing and implement an effective Talent Review processes to ensure VFI has the capability required to drive future strategic goals.

  • Forecasting future leadership needs and coordinating that with overall workforce planning.

  • Contribute to talent identification, leadership recruitment and selection.

Agile and Learning Culture:

  • Developing VisionFund’s leadership academy programme that fosters a high performing culture of excellence.

  • Influencing organisational culture and engagement by strengthening VisionFund’s brand and utilizing core competencies for staff and leaders.

  • Delivering on the diversity and inclusivity goals of organization to foster a learning culture, based on curiosity, engagement, insight and determination.

  • Developing and utilizing (already available) talent management and culture tools and practices that foster growth and collaboration between leaders.

KNOWLEDGE, SKILLS & ABILITIES:

  • Track record in designing and successfully implementing Talent Management and Review processes and resultant initiatives in complex international organizations.

  • Proven in the review of and establishment of leadership development frameworks across a ‘group’; functional and regional basis, building an ‘organizational way’ of leadership.

  • Strong expertise in learning and development and capacity development in complex organizational settings.

  • Senior HR executive with extensive experience in provide HR capability to senior executives, presidents/CEO’s and Boards.

  • Strong interpersonal and communication skills, especially at Executive level.

  • High service / customer orientation and commercial mind-set.

  • Strong Cross-Cultural Communication, Facilitation, Coaching and development skills across major cultural areas.

  • Understanding of business needs and drivers and ability to deliver value added solutions.

  • Bias for action and capacity to deliver efficiently and effectively. Capability in project managing multiple complex strategies across a complex organization and multiple geographies.

  • Clear and positive Christian faith commitment and capacity to provide leadership and guidance in this area.

  • University degree in HR, Business or related field. A relevant Master’s degree would be considered desirable, coupled with extensive senior and executive level HR management.

  • Innovative and problem-solving skills and capacity to deliver under pressure; pragmatism; persistence.

  • Relevant field experience and understanding of the wider context within which VFI operates.

  • Related Global HR certification desirable.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20 % of the time.

Accounts Payable Assistant

PURPOSE OF POSITION:

The Accounts Payable Assistant is responsible for reporting to the accounts payable team lead for processing invoices and verification of invoices while delivering a high level of service that meets or exceeds the Service Level Agreement on behalf of World Vision (WV) SSC in the South Asia Pacific Region.

MAJOR RESPONSIBILITIES:

  • Responsible for processing all purchases (supplier invoices) and refunds (credit notes).

  • Analyzing purchases by expense type.

  • Obtaining invoice authorization.

  • Match invoices with purchase orders, where applicable, purchase order requisitions, where applicable, and evidence of receipt of goods or services.

  • Reconcile supplier accounts and resolve differences.

  • Deal with supplier account queries via telephone, email and fax and resolve queries promptly.

  • Monitor accruals for management accounts.

  • Assist with purchasing, cash management and budgeting.

  • Receiving and review supporting documentation from Global Centre, validate policies and procedures and recommend improvements.

  • Disbursing petty cash by recording entry; verifying documentation.

  • Maintaining historical records by microfilming and filing documents.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor´s Degree, preferably in Accounting or Finance.

  • At least 6 months work experience.

Preferred Skills, Knowledge and Experience:

  • Experienced in interfacing with business customers in defining procurement service requirements or procurement/accounting information.

  • Broad based experience in accounting and financial systems.

  • Ability to work in a time sensitive environment.

  • Experience in interfacing with business customers in resolving payment issues.

  • Knowledge of WV’s policy and procedure in the area of finance, systems and products.

Director – Global Fleet Management

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.


PURPOSE OF POSITION:


World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.

The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.

World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.


MAJOR RESPONSIBILITIES:


Fleet Strategy & Practice Development:

  • Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.

  • Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.


Strategic Fleet Management:

  • Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.

  • Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).

  • Explore the development of road safety programme opportunities with donors & suppliers.

  • Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.

  • Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).

  • Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.

  • Develop technology solutions to monitor fleet assets, operational use and disposal.


Relationship Management:

  • Drive high standards and performance through setting clear direction and empowering and influencing others.

  • Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.

  • Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.

  • Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.

  • Actively contribute to internal and external forums, working groups and networks related to fleet management.

  • Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.


Capacity Building:

  • Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.

  • Oversee the development and implementation of global capacity building plan for operational fleet management.

  • Engage with senior leaders to raise the awareness of fleet management protocols and practice.

  • Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.


Knowledge Management & Quality Assurance:

  • Promote alignment with WV Fleet Management Policy.

  • Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on fleet management issues at a Regional and Global level.

  • Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.

  • Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.


KNOWLEDGE, SKILLS & ABILITIES:


  • Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.

  • Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).

  • Suitable transferable qualifications from Military, Government or Private Sector.

  • Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.

  • Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.

  • Proven experience in Financial Cost Centre management.

  • Procurement, Supply Chain or Logistics experience.

  • Understanding of Humanitarian operations.

  • Proven experience in managing coaching and developing staff.


Preferred Skills, Knowledge and Experience:

  • Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).

  • Experience in fleet management optimization and sound understanding of the transport industry.

  • Previous experience in contract negotiation and supply arrangements with vehicle suppliers.

  • Experience in fleet management/operations within the Humanitarian sector.

  • Proven people leader with the ability to influence widely across a diverse organisation.

  • Previous experience in managing complex cost centers with Business analysis skills.

  • Proven business acumen and political savvy, must know how to get things done through formal and informal channels.

  • Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.

  • Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.


Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 35% of the time to potentially high risk operational areas.

  • Flexibility in work hours is expected.

Regional Finance Analyst

PURPOSE OF POSITION:

This position will act as a liaison between Financial Reporting Services Centre (FRSC) and the Regional Offices with the main purpose of addressing the specific needs of the region.

This position is primarily responsible for providing specialized financial and accounting information and analyses to pre-defined stakeholders. Using various reporting and analytical tools, and using analytical and technical skills, this position will be responsible for specialized, complex or large financial analyses assignments required by stakeholders.

MAJOR RESPONSIBILITIES:

  • Provide reports and analyses to support the financial analysis requirements of the Regional Office and respective NOs.

  • Develops new and effective tools, template and techniques for NO financial reporting and analyses, thus rendering better services to the clients.

  • Works on the uniform measures in the National Office financial reporting. Involves on the overall initiatives on various scorecards and KPIs for the region.

  • Train key finance staff in the national offices to do financial analysis and to train these staff in using the various OLAP and SunSystems tools/templates to do analysis.

Management and Technical Services:

  • Provides technical advice and management advisory services pertaining to diverse and complex problems and analyses as requested by the Regional Office.

  • Conducts meetings to encourage interaction and the exchange of ideas, concerns and proposals from various stakeholders (RO, NO, and other groups/departments within or outside FRSC) to facilitate project delivery and improved services.

  • Performs and/or supervises examinations of the adequacy and effectiveness of WV National Office financial reporting standards, practices and policies; recommends changes to enhance operating efficiencies in the region.

  • Represent FRSC on regular regional finance meetings and consultations.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's or University Degree in Accounting

  • Has an extensive knowledge and experience in all areas of finance and accounting.

  • Excellent multi-tasking and organization aptitudes.

  • Minimum 3-5 years of experience preferably in an international NGO environment or the like.

  • Can thrive in a multi-cultural, geographically dispersed work environment.

  • Able to work with several functional managers or stakeholders.

  • Certified Public Accountant (preferred but not required).

Preferred Skills, Knowledge and Experience:

  • Strong Financial Reporting and Analysis competency. Preferably someone who has good experience on data analysis.

  • Proficiency using Microsoft Word, Excel, Access, and Powerpoint; and the ability to quickly learn and use other software packages like OLAP, data extraction, reporting tools, etc.

  • Skilled in preparing complex management reports on a timely basis.

  • Good communication and collaboration skills.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

IT Security Analyst II

*Position location: Manila, Philippines or El Salvador where WVI is registered to operate.

PURPOSE OF POSITION:

Individuals working as an IT Security Analyst II are responsible for working on security projects/issues for one or more functional areas (e.g., data, systems, network and/or Web) across the enterprise, develop security solutions for medium to complex assignments, work on multiple projects as a team member and lead systems-related security components. They provide expertise and assistance to all IT projects to ensure the company’s infrastructure and information assets are protected.

Individuals within the IT Security job family plan, execute, and manage multi-faceted projects related to compliance management, risk assessment and mitigation, control assurance, business continuity and disaster recovery, and user awareness. They are focused on developing and driving security strategies, policies/standards, ensuring the effectiveness of solutions, and providing security-focused consultative services to the organization.

Individuals develop, execute and manage data, system, network and internet security strategies and solutions within a business area and across the enterprise. They develop security policies and procedures such as user log-on and authentication rules, security breach escalation procedures, security auditing procedures and use of firewalls and encryption routines. To guide enforcement of security policies and procedures, they administer and monitor data security profiles on all platforms by reviewing security violation reports and investigating security exceptions. They update, maintain and document security controls and provide direct support to the business and internal IT groups. IT Security

professionals evaluate and recommend security products, services and/or procedures. They also communicate and educate IT and the business about security policies and industry standards, and provide solutions for enterprise/business security issues.

IT Security professionals require strong technical, analytical, communication and consulting skills with knowledge of IT Security and related technologies. Candidates with security certifications (such as CISA, CEH, Sec+, SANS GIAC, CISSP, CISM etc and/or other certifications) will be highly considered.

MAJOR RESPONSIBILITIES:

Policies, Procedures & Standards:

  • Maintains an up-to-date understanding of industry best practices.

  • Develops, enhances and implements enterprise-wide security policies, procedures and standards.

  • Supports service-level agreements (SLAs) to ensure that security controls are managed and maintained.

  • Monitors compliance with security policies, standards, guidelines and procedures.

  • Ensures security compliance with legal and regulatory standards.

Business Requirements:

  • Participates with the project team(s) to gather a full understanding of project scope and business requirements.

  • Works with customers to identify security requirements using methods that may include risk and business impact assessments.

  • Studies current and proposed business processes to determine impact of security measures on business goals.

  • Provides security-related guidance on business processes.

Security Solutions:

  • Participates in designing secure infrastructure solutions and applications.

Risk Assessments:

  • Works directly with the customers and other internal departments and organizations to facilitate IT risk analysis and risk management processes and to identify acceptable levels of residual risk.

  • Conducts business impact analysis to ensure resources are adequately protected with proper security measures.

  • Analyzes security analysis reports for security vulnerabilities and recommends feasible and appropriate options.

  • Creates, disseminates and updates documentation of identified IT risks and controls.

  • Reports on significant trends and vulnerabilities.

  • Develops plans to achieve security requirements and address identified risks.

  • Follows up on deficiencies identified in monitoring reviews, self-assessments, automated assessments, and internal and external audits to ensure that appropriate remediation measures have been taken.

Information Security:

  • Consults with clients on the data classification of their resources.

Security Audits:

  • Performs security audits.

  • Participates in security investigations and compliance reviews as requested by external auditors.

  • Monitors multiple logs across diverse platforms to uncover specific activities as they occur from platform to platform.

  • Creates spreadsheets and databases with information in support of security monitoring and account/data access authorizations.

  • Consults with clients on security violations.

Security Support:

  • Provides security support to ensure that security issues are addressed throughout the project life cycle.

  • Performs control and vulnerability assessments.

  • Provides responsive support for problems found during normal working hours as well as outside normal working hours.

  • Identifies and resolves root causes of security-related problems.

  • Responds to security incidents, conducts forensic investigations and targets reviews of suspect areas.

  • Works with teams to resolve issues that are uncovered by various internal and 3rd party monitoring tools.

Business Continuity/Disaster Recovery:

  • Coordinates the development of disaster recovery test plans, testing, and documentation for each application.

  • Engages application and systems management in disaster recovery testing, objectives and auditing.

  • Participates in recovery drills.

Security Performance Management:

  • Analyzes reports and makes recommendations for improvements.

Communications/Consulting:

  • Collaborates on critical IT projects to ensure that security issues are addressed throughout the project life cycle.

  • Informs stakeholders about compliance and security-related issues and activities affecting the assigned area or project.

  • Interfaces regularly with staff from various departments communicating security issues and responding to requests for assistance and information.

  • Reports to management concerning residual risk, vulnerabilities and other security exposures, including misuse of information assets and noncompliance.

Vendor Management:

  • Works with third party vendors during problem resolutions.

  • Interfaces with third party vendors to evaluate new security products or as part of a security assessment process.

Research/Evaluation:

  • Performs application security risk assessments for new or updated internal or third party applications.

  • Evaluates and recommends hardware and software systems that provide security functions.

Training:

  • Assists in the development of security awareness and compliance training programs

  • Provides communication and training as needed.

  • May guide users on the usage and administration of security tools that control and monitor information security.

Coaching/Mentoring:

  • Mentors less experienced team members.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems or other related field, or equivalent work experience.

  • Work experience in designing, implementing, and supporting threat management, vulnerability management, and risk management practices.

  • Work experience in designing, implementing, and supporting emergency and data breach response practices.

  • Requires knowledge of security issues, techniques and implications across all existing computer platforms.

  • Typically has 2-3 years of combined IT and security work experience with a broad range of exposure to incident management, IT audit, cybersecurity, and data privacy.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Work experience in security incident management, security risk management, and vulnerability assessment.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Security Certifications and IT Certifications (such as CEH, CCNA, Sec+, CCSP etc will be considered)

  • Vendor Management experience (Optional)

  • Project Management experience (Optional)

  • Risk Management experience ( Required)

  • Incident Management experience (Required)

  • Cybersecurity experience (Required)

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Child Sponsorship Business Coordination Partner (2 Positions)

PURPOSE OF POSITION:

The CS Business Coordination Partner contributes to the communication and implementation of a portfolio of initiatives and processes with Field Offices and/or Support Offices. It is responsible for the development and maintenance of close and effective work relationships with field/support offices participating in the initiatives/processes, and for communicating and coordinating activities. It serves as the point of contact to connect the GC project teams and the participating offices.

The role involves cooperating with key people from the project management group of the Sponsorship Global Coordination Services team (SGCS), and collaborating with specific group of RO/NOs/SOs in order to achieve objectives of multiple projects/processes supported by the SGCS. It supports the planning, monitoring, dissemination and reporting requirements of the SGCS. It provides streamlined communication and centralized coordination for/with Field Offices / Support Offices to achieve the objectives of multiple projects and initiatives.

KEY RESPONSIBILITIES:

Project implementation, communication & representation, conflict/problem identification and resolution, and risk management:

  • Work directly with field/support offices and the project management services group of the SGCS to complete planned activities within established timeline and through agreed process. Contribute to the overall success of the portfolio and program objectives of the SGCS.

  • Monitor and report to project coordinator/manager the progress of multiple activities, including follow-up and tracking of responses and submissions of required project documents.

  • Assist project management services group in gathering and analyzing information for project reporting and work planning.

  • Apply communication tools, protocols and processes to help develop and maintain positive customer relationships with participating field/support offices.

  • Disseminate project information to participating offices.

  • Provide regular updates to the participating RO/NO/SO about project/process status, progress, issues.

  • Organize, prepare and facilitate regular and ad-hoc face-to face or online meetings and activities with field/support offices.

  • Bring to GC project meetings the interests, request, questions, concerns of participating offices.

  • Escalate to Manager and project leads all issues, support needs, business risks that emerge from activities and engagements with participating offices.

  • Coordinate with field/support offices the implementation of work-around/resolution to address issues or manage risks, including connecting GC teams with the field/support office.

  • Perform other duties as may be required by the project with approval from manager.

Contribute to work planning, improvement of work processes/tools, and development of the CS Business Coordination Partners Group:

  • Participate and actively contribute in the regular integrated work planning of the CS Business Coordination Partners Group.

  • Support the periodic review of the processes, protocols, templates, tools used by the group by providing feedback, sharing lessons and recommending improvements.

  • Participate in service quality reviews.

  • Assist manager in implementing improvements or changes.

  • Train or coach new CS Business Coordination Partners or other team members – develop and implement training/coaching plan as needed.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Business Administration or Management or related field.

  • Diploma or course in Project Management, Management or related field.

  • 3 to 5 year experience in project management or coordination or related role in a multi-national or INGO.

Preferred Skills, Knowledge and Experience:

  • A broad understanding of non-profit operations. Commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • In-depth knowledge and skills in planning and project management. Use of generally accepted project management tools.

  • Proven knowledge of project management, including 2 or more years managing projects.

  • Diploma or certification in project management desired.

  • Strong analytical, organizational, problem solving and time management skills.

  • Excellent communication skills, both verbal and written, as well as negotiation and administrative abilities. Competent in the use of Microsoft Office computer programs including Word, Excel and PowerPoint.

Liaison Manager

PURPOSE OF POSITION:

This position is responsible to manage and develop the group of Liaisons for National Offices/Support Offices within the Sponsorship Global Coordination Services (SGCS) and to ensure that the initiatives and processes in the SGCS portfolio are well communicated and coordinated with NOs/SOs. This will include developing and improving processes, protocols, tools for integrated work planning for SGCS, dissemination and communication of project information, and managing customer relationship with field/support offices.

This position will collaborate with Project Leads/Managers and Global Centre (GC)/Regional Office (RO) Leads for: planning and prioritizing work for various initiatives and processes that need to be coordinated with field/support offices; in conducting periodic internal review of processes, protocols, tools; and for management reporting. It will have supervisory responsibility over the group of Liaisons and/or other professionals.

This position is part of the local management team.

KEY RESPONSIBILITIES:

Advise and Lead on Strategy, Planning and Management Reporting:

  • Develop and manage integrated work plan of the Liaisons group based on the Sponsorship Global Coordination Services (SGCS) strategy and plans.

  • Participate and contribute to the strategic priorities/planning of the SGCS and the Sponsorship Business Support & Ministry Integration.

  • Participate and contribute in planning workshops and in the review of project/operational plans managed by Project Managers/Leads.

  • Contribute to management reporting of the SGCS.

Lead Project Implementation, Communication & Representation, Reporting, Conflict/Problem Identification and Resolution, and Risk Management:

  • Participate in project management meetings.

  • Ensure that the integrated work plan is updated each week and reflects the key project activities/objectives of the liaisons.

  • Work with GC functions and Project Managers/Leads to ensure that liaisons are provided with the information, tools and resources they need for effective communication and coordination with field/support offices.

  • Provide advice and support to the liaisons in the analysis, escalation and reporting of complex or high-risk issues.

  • Support the liaisons and other RO/GC functions in managing business risks, resolving operational issues and support needs raised by the liaisons and project leads.

  • Participate and contribute to working groups, project teams and business groups that are assigned by the Sponsorship leadership, and are intended to support ad-hoc activities or special objectives of the WVI and/or GCMO.

Collaborate with other Managers and leads for the Development, Standardization and Improvement of Processes, Protocols and Tools of the SGCS, and for the Monitoring and Management of the Quality of Service of the Liaisons Group:

  • Work with project managers/leads to design and establish streamlined planning and reporting processes with NOs/SO and built on systems and automated tools.

  • Lead periodic review of processes, protocols, templates, tools, resources of the liaisons group.

  • Develop and measure metrics for the quality of service of the liaisons group, including standard feedback gathering/surveys as needed.

  • Lead the development and implementation of the action plan in coordination with the liaisons, Associate Director and key partners to address improvement areas emerging from the review, metrics, and feedback from customers/key partners.

Lead and manage the Performance of the Members of the Liaisons Group enabling them to grow and succeed in their roles:

  • Set performance agreement with each staff and provide regular feedback and adjustments as needed.

  • Ensure each staff has Learning & Development plan that reflects continual updating of knowledge and skills required for their role.

  • Develop & implement coaching plan for specific staff.

  • Lead regular team meetings.

  • Represent the liaisons group in the Sponsorship local management team and in GCMO managers meetings.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Business Administration or Management or related field

  • Diploma or Course in Management, Project Management, Business Process Improvement or related field.

  • Proven track record of managing staff teams and collaborating with multiple teams and leaders.

  • Strong analytical, organizational, problem solving, time management, and negotiation skills.

  • Excellent inter-personal skills. Excellent communication skills, both verbal and written and able to effectively communicate with all levels in the organization.

  • At least 5 year experience in managing a staff team or mid-size to complex project in a multi-national or INGO.

Preferred Skills, Knowledge and Experience:

  • A broad understanding of non-profit operations. Commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • In-depth knowledge in planning and project management. Use of generally accepted project management tools, business process/service improvement tools and best practices.

  • Competent in the use of Microsoft Office computer programs including Word, Excel and PowerPoint.

  • Years of experience of working at country or programme level operations for an international / developmental organization.

Manager, Mobility Management

*Preferred location: Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Manager, Mobility Management (Manager III) role is responsible for managing and maintaining global IT processes and standards relevant to their area. They manage one or more IT processes within one functional area and provide services to one or more global field office locations.

The Manager, Mobility Management will report to the Director, Mobility Device Management and will manage a team of Systems Engineers and Systems Administrators.

Provide guidance and direction into design, configuration, data management, reporting, O&M support and best practices for leveraging IBM BigFix, IBM MaaS360, QRadar and McAfee EPO in a globally federated organization.

Own the mobility service roadmap development and strategy, process development and service design.

Participate in systems engineering activities which include one or more of the following: Concept of Operations formulation, requirements definition, system analysis and design, validation and verification, system integration and, system performance analysis.

Provide operational troubleshooting support and assist with complex problems of diverse scope where analysis of situation or data requires an in-depth evaluation of various factors.

Define, develop, and implement ITIL process and governance structure across the service lifecycle including incident, problem and change management structure, processes in the delivery unit.

Establish policies, standards and plans based on industry standard methodologies viz ITIL, CMMI and ISO20000.

Prepare periodic service management reports both for SLA compliance and efficiency improvement.

Plan for installation, configuration, testing and maintenance operating systems, application software and system management tools.

Manage the development and maintenance of custom scripts (e.g., Python) to increase system efficiency and lower the human intervention time on any tasks.

Liaise with vendors and other IT personnel for problem resolution.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • BS/MS degree in Computer Science, Engineering or a related subject.

  • Proven working experience in service delivery of mobility products (IBM BigFix, IBM MaaS360, QRadar and McAfee EPO).

  • Solid cloud experience, preferably in AWS.

  • Experience with virtualization and containerization (e.g., VMware, Virtual Box).

  • Experience with monitoring systems.

  • Experience with automation software (e.g., Puppet, cfengine, Chef).

  • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python).

  • Typically has 7 to 10 years of relevant IT and business work experience.

  • Requires demonstrated ability to launch and deliver a single IT project on time and within budget.

  • Must have excellent oral and written communications skills, as well as excellent interpersonal skills to deal with multiple vendors and stakeholders within the organization.

  • Must have worked in large enterprise class type environments, be in line with industry best practices, think outside the box, and be able to make recommendations to improve overall governance and support continuous improvement.

Preferred Certificates:

  • IBM BigFix

  • IBM MaaS360

  • IBM QRadar

  • McAfee EPO

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Business Analyst II

PURPOSE OF POSITION:

Incumbents working as a Business Analyst II are responsible for serving as a liaison between the business community and the IT organization to translate business needs into IT requirements. They are project team members involved in all phases of the design, development and implementation of technology solutions throughout the business case and development life cycle processes supporting several business functions and several moderately complex business processes.

Based on breadth and depth of understanding of business needs and processes, they collaborate with other IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible. They take a broad perspective to determine how such solutions will impact existing work processes and systems, and how to manage the integration. They also research and make recommendations for buy vs. build decisions.

Business Analysis professionals are innovative, identifying and proposing technology based business solutions. Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups.

Business Analysts must have a solid understanding of the client’s existing business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and related technologies.

They must have a working knowledge of the business area that they support and should be equally aligned with the IT department. Strong analytical, interpersonal, negotiation and communication skills are also required.

KEY RESPONSIBILITIES:

Planning:

  • Conducts data gathering and analysis to understand business strategy and direction.

  • Participates in short-term planning sessions with a client to implement process improvement within an assigned client area.

  • Develops business cases.

Liaison:

  • Serves as the link between the business, third party vendors and the IT technical team.

Business Requirements:

  • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.

  • Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.

  • Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.

Business Process:

  • Analyzes and recommends improvements to business processes and models.

  • Documents current business processes and models.

Feasibility:

  • Provides factual content to feasibility study for standard development projects and enhancements.

Testing:

  • Develops user test cases and validates test results during user acceptance testing.

Service Level Agreements:

  • Is familiar with the current Service Level Agreements (SLA) for a particular work area and as needed participates in the vendor selection process for clients in accordance with IT standards and specifications as required.

Problem Solving:

  • Identifies and resolves issues.

  • Uses new and varied analytical techniques.

Customer Satisfaction:

  • Monitors and analyzes metrics to ensure customer satisfaction.

Communications/Consulting:

  • Promotes an understanding of IT roles, processes and activities to the business units.

  • Supports and participates in the formal reporting of project status.

  • Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation phase of projects.

  • Actively participates in the creation, review and analysis of user stories/epics in projects utilizing agile development methodology.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience.

  • Requires working knowledge of business operations and systems requirements processes.

  • Typically requires 3-5 years of relevant technical or business work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Project Management, ITIL, or Business Analysis certification is preferable.

Preferred Skills, Knowledge and Experience:

  • Analytical and Planning skills.

  • Presentation Skills.

  • Detail Oriented.

  • Business Requirements gathering.