Job Opportunities with World Vision Rwanda

World Vision Rwanda has worked with the vulnerable children of Rwanda, their families and communities, since 1994.
Currently, World Vision Rwanda has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 1.2 Million people especially children benefit from World Vision Rwanda’s programmes, which currently operate in 24 of 30 districts throughout Rwanda.

Thank you for your interest in working with World Vision Rwanda!

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Director, Investigations Management

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The purpose of this position is to provide leadership and guidance to functions that conduct investigations in response to different types of incidents across the Partnership to design, implement, and coordinate a streamlined approach to evaluating allegations, conducting investigations, and distributing reports. This will include development of aligned protocols for triage and classification of cases, notifications, technical investigative forms, and report distribution across several different functions. Additionally, this role will serve to lead and establish new Regional, Global, and Executive “Investigation Oversight Committees” which will serve as forums for participating functional leaders to

evaluate, coordinate, and provide oversight to all significant investigations conducted in WV. The Director will work with the appropriate Learning & Development (L&D) Team and functional SMEs to develop and deliver a comprehensive multi-level investigator training programme to include experience tracking of trainees. The role will also develop cross-functional investigations performance reporting to Senior Leadership and the World Vision Board (WVIB).

KEY RESPONSIBILITIES:

  • Lead as subject matter expert in developing and maintaining a streamlined and consistent set of investigation tools and protocols that are fit for use by each of the different functional areas (Fraud, Safeguarding, P&C, Traffic Incidents, etc.) in coordination with a working group of SMEs.

  • Leader and point of contact for line management and leaders across the organisation to escalate concerns or quality improvement requests related to investigations processes.

  • Provide leadership guidance and quality control to other functions that conduct investigations to ensure that investigations are conducted in a manner that considers the safety and security of all involved.

  • Establish and ensure Regional Director oversight committees function properly, coordinating together to conduct investigations in line with internal and external best practices.

  • Resolve, and where needed, escalate concerns or issues to executive leadership.

  • Review investigation reports across functions and act as a subject matter expert to ensure quality and clarity standards are being maintained across functions.

  • Monitor and identify opportunities for improvement in the intake and triage phase of new investigations to ensure best practices are being applied and opportunities for improvement are identified.

  • Provide leadership and management to specialised external investigator(s) on specific engagements when needed.

  • Lead and perform investigations in high profile/high risk matters as requested by senior leadership.

  • Develop and deliver a holistic, multi-specialty, training programme for full and part time investigators that is packaged for different skill levels (basic, intermediate, advanced).

  • Ensure SMEs from each functional area contribute to the training modules and update unique requirements in line with external best practices.

  • Own and operate a centralized registry of trained investigators that includes a record of training and investigations conducted to start building a ‘pool’ of skilled investigators.

  • Maintain strong relationships with all key stakeholders, providing overall leadership for WV’s investigation’s capabilities. This includes representing WV to external parties such as donors, regulators, and professional associations.

  • Remain up-to-date on relevant trends, training, and activities in global compliance, workplace, safeguarding, and fraud and corruption investigations within the humanitarian and development sector.

  • Establish, communicate, and facilitate the Executive and Global Investigations Oversight Committees and draft and support charters for each group to outline roles and responsibilities for each.

  • Provide oversight and leadership to Regional Investigation Oversight committee in ensuring that Regional committees are facilitated by an individual with appropriate seniority and/or authorization from the Senior Director Operations (SDO) to ensure oversight and accountability for all investigations in each region.

  • Ensure that information sharing protocols, triage, and investigations oversight process function smoothly and balance the risk of a potential event with the amount of effort requested from committee members to participate.

  • In coordination with functional department heads, provide guidance and advice to help develop the capacity of investigators, deepen understanding of their roles and assist with career development when requested.

  • Develop and deliver regular reporting to Exl and WVIB to provide relevant information on the ‘state’ of investigations capacity and quality across the organization.

  • Develop templates and a process for regular reporting to Regional Management and other management stakeholders to fulfill Support Office (SO), donor, legal, accountability and/or other individuals who consume data.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree and/or related higher education.

  • 8-10 years’ experience leading and/or providing oversight to internal workplace investigations in a large international organisation.

  • Strong analytical, written, and verbal skills.

  • Proven ability to cultivate and maintain strong interpersonal and working relationships in a dispersed virtual, international context.

  • Experience developing and training investigators1. Experience with translating complex technical concepts and simplifying information for mass consumption and usage to a broad international audience.

  • Experience with translating data into information and analysis that communicates an easily understood concept or message.

  • Experience engaging and working with a wide-range of senior leadership level stakeholders.

  • Strong investigative skills that include the ability to act as a lead investigator, to include the interviewing of subjects of complaints and witnesses, collection of potential evidence, and other related investigative skills.

  • Bachelor’s degree and/or related higher education.

  • Formal training and/or internationally recognized certification as an investigator in the areas of fraud and/or workplace behavior.

  • Fluency in English.

Preferred:

  • Ability to coach staff in collection and handling facts and evidence.

  • Strong business acumen, strategic thinking, and stakeholder management.

  • Strong coordination, planning and leadership skills including ability to influence Senior Managers by consistent and clear communication.

  • Solid communication skills and setting priorities.

Work Environment/Travel:

  • Willingness to travel up to 15% of the time.

Senior Director, People and Organizational Capability

*Preferred position location: United Kingdom. Other locations location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Reporting to the Global Chief People Officer, this role, together with the current People & Organizational Capability team is accountable for:

  • Developing and implement an integrated strategy for People & Organisation Capability for the organisation to deliver on Our Promise.

  • Knowledge of the development and evolution of the organization’s Culture.

  • Driving a robust organisational wide leadership framework.

  • Developing strategy for building capability across the Partnership at all levels.

  • Developing WV’s Learning ecosystem strategy focusing on organisational core requirements including compliance training and core competencies.

  • Developing clear strategically aligned succession plans with deep and diverse talent to drive career progression of top talent.

  • Evolving Performance Management to drive the mind-sets and behaviour of the staff as aligned in Our Promise and measuring staff engagement via Our Voice.

KEY RESPONSIBILITIES:

Organizational Culture:

  • Knowledge of the development and evolution of the organization's Culture - the series of employee beliefs, attitudes and modes of behaviour that collectively define the company's character and which determine its ability to achieve optimal operational efficiencies and sustainable growth.

  • Drive organizational analysis to review quantitative or conceptual problems and situations, and draw valid conclusions from data presented for the purpose of business needs. This includes the ability to identify significant trends, relationships, and themes relevant to the organization.

  • Knowledge of the principles and practices of organizational design and the ability to create, implement, and evaluate organization redesign interventions and efforts.

  • The ability to successfully prepare long-range plans for diverse, multi-functional areas, contribute to partnership-wide, entity and operational strategies in a measurable and valuable way.

Leadership & Executive Development:

  • Review existing global leadership development practices – qualitative assessment, ROI etc in order to align organizational approaches into a common global framework.

  • Gain and maintain WV executive endorsement (conceptual, time, resources - including financial) to the WV way of Leadership Development. This will involve introduction of targeted new initiatives, aligning current and curtailment of some current activities. Core elements may be defined and delivered globally with regional and local activities aligned to the core framework and strategy. Key focus areas for global delivery are likely to be orientation to Leadership within World Vision, development for identified Talent and developing good people and organisational management practice at leadership and key management levels.

  • Consult, influence and deliver innovative solutions where resource restrictions occur across all office types.

  • Monitor and report at Executive level on progress of implementation and enhancement of WV leadership culture.

  • Engage and partner with external organisations in order to collaborate across the industry and share appropriate resources as needed.

Learning & Development (L&D):

  • Develop organisational wide learning strategy to meet organisational objectives.

  • Develop a learner centric approach to World Visions learning ecosystem.

  • Engage appropriately with the organization’s L&D leaders and practitioners.

  • Ensure best practices are executed with sound adult learning principles, instructional design and fit for purpose execution using transformative learning methods.

  • Lead strategies and initiatives to increase learning and developments standards, quality and impact across the partnership.

  • Assist in the building or consolidation of a network and resources for L&D professionals.

  • Appropriately engage with external parties in the industry to leverage L&D building opportunities.

  • Influence senior leadership’s understanding and commitment to effective and integrated L&D activities.

  • Integrate Learning and Development strategies with Performance Management, Talent Management and Leadership Development.

Global Talent Strategy and Partnership Alignment:

  • Develop the philosophy, strategy and standards for how talent management helps the Partnership respond to talent-related opportunities and demands.

  • Establish and promote a global talent management strategy alongside a regular rhythm of intentional talent reviews to be owned and championed by key executives across the Partnership.

  • Author and own the long-term Executive talent management strategy.

  • Gain commitment to a framework of actions and initiatives which will arise from Talent Management processes, e.g. partnering on development and coaching recommendations, organizational support and review, career transition etc.

  • Ensure that the Talent Management processes include dealing with low performers who have reached or passed potential with a lower aligned to leadership competency profiles.

  • Work directly with WV Executive Leadership Team to undertake group wide Talent Review processes, moving to supporting as these processes are better embedded.

  • Establish a clear set of career paths available within the Partnership and process by which these are tied into results of talent reviews and development conversations.

Succession Planning:

  • Instigate best practice and WV specific requirements in succession planning which encompasses most critical roles of the organization.

  • Integration with Talent Management initiatives.

  • Integration with global diversity and inclusion initiatives and targets.

  • Integration with top talent for longer term development planning.

  • Implementation will require actual and virtual cross regional leadership, high level project management and consultation with the CPO.

  • Forecasting future leadership needs and coordinating that with the global workforce planning team.

Performance Management & Employee Engagement:

  • Develop an integrated Performance Management strategy that integrates with organisational strategy, learning and development, talent management and leadership development.

  • Champion Performance Management strategy that drives and encourages the mindsets and behaviour of the staff as aligned in Our Promise.

  • Build global procedures and rhythm for annual performance and development touchpoints to ensure employees have robust performance goals and outcomes, individual development plans and career conversations with management.

  • Plan and design automation strategy for Performance Management activities and tracking.

  • Oversee processes and reporting needs pertaining to annual staff survey.

  • Engage with Executive Leadership to champion the use of annual staff survey to drive improvement in leadership effectiveness across the organisation.

  • Build networks and partnerships both internally and externally to establish performance management practices that are future focused to address upcoming talent needs.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 10 years’ experience leading heads of Leadership Development, Learning & Development, and Talent Management.

  • Experience within the global field with strategies to address the various viewpoints of diversity, equity & inclusion that come amongst differing cultures.

  • Extensive experience providing HR capability to senior executives, President/CEOs, and boards.

  • Track record of designing and successfully implementing leadership development, L&D, talent management and/or performance management and engagement surveys.

  • Strong leadership skills and team management capabilities. Proven people leader, coach and mentor, coupled with experience in indirect and virtual leadership.

  • University degree in HR, Business or related field. A relevant Masters degree would be considered desirable, coupled with extensive senior and executive level HR management.

  • CIPD, HRCI, or SHRM certification or similar.

  • English required. Ability to communicate in French and Spanish a plus.

Preferred:

  • Proven people leader in indirect and remote working modes.

Work Environment/Travel:

  • Willingness to travel up to 30% of the time.

  • Ability to work according to local time zones wherever WV functions.

Grant Accountant

JOB OPPORTUNITY

Grant Accountant

World Vision Rwanda is a child-focused Christian humanitarian organization implementing development programs in 29 Districts of Rwanda. Our interventions are currently reaching more than 1.5 million people.

World Vision Rwanda seeks to hire highly a qualified, dedicated and experienced national for the position of Grant Accountant. This position will be based at Head office (Kigali-Kacyiru), reporting to the Grant Finance Manager.

Purpose of the position:

Lead the financial management of the project by ensuring overall financial management at the project level according to World Vision Field Finance Manual as well as donor requirements.

The major responsibilities include:

% Time

Major Activities

End Results Expected

20%

Prepare and monitor project budget, project cash flows, year-to-date spending and funding requests to ensure that projects have adequate budgets to implement related activities throughout the year by ensuring project PBAS updated and inform the project manager on the status of funds commitment.

PBAS & SUN6 reconciled

15%

Prepare and analyze accounting records, and other financial reports to assess accuracy, completeness, and compliance with WV, Support Office and donor specific reporting and procedural standards & requirements by ensure project related payments are done on time and transactions are properly recorded and posted in sun system.

All donor requirements / restrictions are met

10%

Review the projects related financial transactions to ensure that they fall within the approved scope of project activities and donor requirements and that they comply with the financial procedures and FFM requirements. Preparation of Procurement Committee submission documents based on the direction given by the Coordinators/specialists

No miss allocation of expenses

15%

Prepare and analyze monthly and Quarterly project financial report for its accuracy and adequacy, before submitted to SO / donor, in respect to full disclosure and that it presents a true and fair view of the activities of the grant for the respective period

Financial reports accepted by SO / Donor

15%

Facilitate internal and external auditors and provide relevant information as far as audit is concerned and ensure timely implementation of audit recommendations.

No questioned cost and “Unqualified” opinion obtained

10%

Participate in proposal writing with the view to provide financial advice and develop project lifetime budget in line with WV and Donor budgeting templates and guidelines in case of extension and/or project budget amendment.

At least a proposal supported is won in WV Fiscal Year and budget meet WV standards

15%

Maintain an efficient management of project Assets and conduct regular inventory to reconcile sun system reports and physical count of assets as per WV’s asset policy and procedures and maintain an update asset register and ensure proper management of inventory and fuel.

Asset register is up to date

Qualifications: Education/Knowledge/Technical skills and Experience

The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience or on-the-job training:

  • A minimum of bachelors degree in Accounting or Finance required

  • Minimum of 3 yearsexperience in accounting profession with a busy organization or project.

  • Proven knowledge of Generally Accepted Accounting Principles and a practical knowledge of financial systems and internal controls.

  • Experience in working with auditors both internal and external.

  • Budget management experience is a must

Preferred Knowledge and Qualifications

  • Well organized, with a high degree of accuracy and attention to details

  • Accounting certification such as ACCA, CPA, CFA, etc

  • Skills and ability to organize and conduct trainings

  • Experience of bilateral or multilateral funded projects.

  • Good command of Microsoft spreadsheet preferably Microsoft Excel, Vision and Sun system software.

  • Self-motivated with strong communication skills and ability to organize and conduct trainings

Salary:

The salary is commensurate with qualifications and experience.

N.B: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected](no applications will be accepted through this email).

The closing date for submission of applications is 3rd March 2021; no late applications will be accepted.

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

Director, Network and Security Operations

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Director, Network and Security Operations role is an influential role that determines how to implement the defined technology strategy and is a member of the AWG (architecture working group) for the partnership. This position is responsible for managing the Network and Security Operations group to deliver solutions on a global scale and ensure support for operational activities. The teams will define and maintain technical standards/roadmaps and work closely with field staff to deploy and/or support. This position champions architectural principles, artifacts, and technical roadmaps to create an environment that is responsive to change and supports the delivery of the business strategy.

Individuals in the IT Director II roles are responsible for managing, maintaining and developing global IT processes and standards relevant to their area. They manage multiple IT processes within one functional area and provide IT services to multiple regions globally.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

Individuals in the Architect job family interface across all business areas, acting as visionaries to proactively assist in defining the direction for future projects. They conceive strategies, solutions, build consensus, and sell/execute solutions. They are involved in all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design and implementation. Additional responsibilities may include the establishment of the overall architectural viewpoints and the establishment and oversight of organization standards and policies. Architects identify major system interfaces, build e-business capabilities, and identify existing architecture weaknesses and opportunities for systems.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Requires experience in managing high performance teams and building relationships with people at a variety of levels.

  • Strong leadership skills.

  • Expert technical knowledge in at least one of the domains within the portfolio and working knowledge in the other(s).

  • Typically have 10 or more years of experience in multiple IT areas.

  • Experience with digital transformation initiatives (IAM, data analytics, etc).

  • Experience in the architecture realm: principles, design patterns, solution design.

  • Effective in excellent written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience in technology strategy planning and roadmap creation.

  • Experience in leading big change and influencing others.

  • Requires exposure to multiple, diverse technologies and processing environments.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

Senior Adviser, External Engagement

*For World Vision internal (or former) applicants only.

*Position location to be determined by home country of successful candidate in the United States of America, Europe or the Middle East & Eastern European Region where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Our Promise Phase 2 recognizes high quality, focused, strategic external engagement is critical to achieving World Vision’s objectives. This

role leads, operationalises and develops a global External Engagement Framework which enables targeted, aligned and leveraged external

engagement with Tier 1 and 2 Stakeholders on priority agendas. The Senior Adviser coordinates and facilitates the contribution of more than

20 global and regional teams, building consensus for and input to co-created strategic planning, operationalisation, reporting and intelligence sharing processes. The Senior Advisor is also Relationship Manager for a leading external stakeholder (such as bilateral, multilateral or global financial institutions). As such, the Senior Advisor leads internal collaboration and planning processes to develop a comprehensive Stakeholder Engagement Plan supporting income, influence and impact objectives; and is also responsible for leading and coordinating external engagement with priority individuals, teams and functions within the institution.

KEY RESPONSIBILITIES:

  • Lead operationalisation of World Vision’s global External Engagement Framework, enabling targeted, aligned and leveraged external engagement with Tier 1 and 2 Stakeholders on priority agendas. Tier 1 & 2 Stakeholders are strategic WVI partners considered critical to the achievement of Our Promise. Tier 1’s are: UNICEF, World Food Program, European Union, Joining Forces/Child Rights Now, the World Bank, the Global Fund for AIDS, TB & Malaria, Tier 2s include FAO, UNHCR, UN OCHA and 21 other faith- and issue-based, sector, regional, bilateral and multilateral partners.

  • Chair the External Engagement Advisory Group, coordinating inputs and contributions from 20 multi-disciplinary, multi-locational teams at

  • global and regional levels.

  • Review, update and operationalise an External Engagement Results Framework enabling shared reporting on external engagement impact and contribution to Our Promise, and for sharing valued intelligence from engagement across the Partnership in support of income, influence and impact objectives.

  • Oversee engagement, support and enabling of senior leaders to contribute to high quality strategic external engagement.

  • As global Relationship Manager for engagement with a global Tier 1 stakeholder (tbc), coordinate, develop and operationalise a strategic Stakeholder Engagement Plan delivering against income, influence and impact objectives and enabling intelligence sharing and reporting on engagement results.

  • Manage the Adviser, External Engagement.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 10 years relevant job experience, including management, in complex, global development/humanitarian organisations.

  • High level understanding of key operational approaches and methodologies across a broad range of advocacy and external engagement disciplines (stakeholder engagement, public policy, local level advocacy, communications, campaigning, social mobilisation, child participation, reource acquisition, faith engagement, sectoral/technical engagement).

  • Strong experience in matrix management, coordination and direction of large numbers of dispersed, multi-disciplinary internal stakeholders

  • and teams, including senior leaders.

  • Strong understanding of key global development agendas, including the 2030 Agenda for the SDGs and the Global Climate Action Agenda, and entry points for civil society engagement and leverage.

  • Strong familiarity with relevant UN and coalition processes across global capitals (NY, Geneva and Brussels).

  • Strong understanding of knowledge management and advocacy and external engagement design, monitoring and evaluation, including the development of multi-disciplinary results frameworks.

  • Excellent writing skills and the ability to translate complex material and data into coherent narratives that resonate with both internal and external stakeholders.

  • Masters degree in Public Policy, Interntional Relations, International Development, International Law, Political Science or a related field.

  • Experience in enabling collaboration and consensus building across multi-disciplinary and multi-cultural teams, including virtual teams.

  • Excellent negotiation, facilitation and collaboration skills with a demonstrated ability to think strategically, synthesize complex information and develop innovative influencing and engagement approaches.

  • Strong relational and communication skills with a demonstrated ability to communicate successfully with internal and external stakeholders in all segments of the development and humanitarian field, including high level decision-makers.

  • Ability to lead independently on fast-paced issues, tight deadlines and the ability to juggle competing demands.

  • Ability to travel internationally.

  • Professional fluency in English.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 25% of the time.

Director, Infrastructure and End-point Computing

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Director, Infrastructure and End-point Computingrole is an influential role that determines how to implement the defined technology strategy and is a member of the AWG (architecture working group) for the partnership. This position is responsible for managing the Server/Database operations and Endpoint Computing groups to deliver solutions on a global scale and ensure support for operational activities. They will define and maintain technical standards/roadmaps and work closely with field staff to deploy. This position champions architectural principles, artifacts, and technical roadmaps to create an environment that is responsive to change and supports the delivery of the business strategy.

Individuals in the IT Director I roles are responsible for managing, maintaining and developing global IT processes and standards relevant to their area. They manage multiple IT processes within one functional area and provide IT services to multiple regions globally.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

Individuals in the Architect job family interface across all business areas, acting as visionaries to proactively assist in defining the direction for future projects. They conceive strategies, solutions, build consensus, and sell/execute solutions. They are involved in all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design and implementation. Additional responsibilities may include the establishment of the overall architectural viewpoints and the establishment and oversight of organization standards and policies. Architects identify major system interfaces, build e-business capabilities, and identify existing architecture weaknesses and opportunities for systems.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Requires experience in managing high performance teams and building relationships with people at a variety of levels.

  • Strong leadership skills.

  • Expert technical knowledge in at least one of the domains within the portfolio and working knowledge in the other(s).

  • Typically have 10 or more years of experience in multiple IT areas.

  • Experience with digital transformation initiatives (IAM, data analytics, etc).

  • Experience in the architecture realm: principles, design patterns, solution design.

  • Effective in excellent written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience in technology strategy planning and roadmap creation.

  • Experience in leading big change and influencing others.

  • Requires exposure to multiple, diverse technologies and processing environments.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

Global Director, Digital CX Experience

*Preferred position location: Monrovia, CA (USA) or Seattle, WA, with also possibly London (United Kingdom). Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

This role will have a significant global impact developing the vision and leading the design and implementation of our global digital experiences, products and ecosystems to differentiate World Vision around the globe. This role will be responsible for elevating and integrating our digital experiences across the marketing funnel (from awareness and consideration, to acquisition and all along the donor journey) to deliver a distinctive, consistent brand expression that delights donors and supporters across the globe, and brings to life the stories of children and their communities lifted up out of poverty in some of the world’s toughest places.

With your proven success leading digital CX transformation, combined with your outstanding collaborative leadership, through this role you can truly be a change-maker in the world each and every day!

Working across the globe with marketing leaders, product leaders, brand leaders and external agencies, the role will be accountable for leading development and implementation of a compelling digital CX vision and design strategy that delivers break through experiences connecting supporters, donors and the vulnerable children and communities that we serve.

World Vision is the largest child-focused private charity in the world. Together with our supporters, we’ve impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.

Engaged in the most relevant critical issues of our day, in the time it takes to read this sentence, World Vision will have reached 50 new people with needed knowledge, supplies or resources to help them protect themselves and their families from the devastating effects of the coronavirus pandemic.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.

KEY RESPONSIBILITIES:

  • Lead development and implementation of a compelling digital CX vision and design strategy that drives brand value and, above all, meaningfully connects supporters, donors and the vulnerable children and communities that we serve.

  • Lead end to end digital experience design for all global product lines, ecosystems and marketing offers, in partnership with global product owners; translate business priorities into marketing technology design strategy and oversee execution working in collaboration with designers and engineers.

  • Ensure target audiences are central to all strategy, design and operational decisions driven by donor insights and unleashing the power of dynamic listening and social analytics to help digital marketing efforts better achieve the three primary business objectives— acquire more donors, retain current donors and build brand value – with an agile test and learn mindset.

  • Collaborate with leaders in product and engineering to measure product quality and make sure it meets quality standards for release, provide guidance on measuring outcomes, and analyze and monitor qualitative and quantitative data on usage and optimization to shape and evolve the vision.

  • Develop and lead implementation of an enterprise wide Martech road map, in partnership with fundraising and IT leaders across the globe, and the state-of-the art capabilities required to deliver; co-lead senior executive global steering group overseeing delivery.

  • Motivate and inspire others, from team members to executive level, by communicating your aesthetic, technical, and design visions through compelling written, verbal and graphical presentations.

  • Contribute as a vital member of a passionate, world-class global team dedicated to Hope, Joy and Justice for ALL children!

KNOWLEDGE, SKILLS AND ABILITIES:

  • 10-15 years in IT, Marketing, or Digital functional areas, including 5+ years in CX-focused leadership roles of digital products and ECommerce sites at scale.

  • Extensive experience leading UX design to develop and deliver best in class customer experiences.

  • Experience working with marketing, brand, engineers and product managers to drive design strategy, vision, execution and results to achieve business objectives.

  • Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget/time expectations.

  • A proven digital leader, fluent in managing large cross-functional MarTech developments in fluid agile teams.

  • Awareness of the latest MarTech landscape and product sets as they related to user and customer experience projects.

  • Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes, and practices, including Agile Development, Cloud, DevOps.

  • Exceptional analytical skills with a track record of improving UX KPIs to drive business results.

  • Exceptional relationship and influencing skills, able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds, and developing high-performing virtual global teams.

  • Significant experience leading change in a complex environment.

  • Qualification in and significant experience with the practical project application of best-practice CX and UX methodologies (such as Design Thinking, Double Diamond, etc.)

  • Bachelor’s degree in Marketing, Computer Science, Information Systems or a related field is required; Master’s degree preferred.

Preferred:

  • A digital marketing native with skills across the whole funnel of digital marketing, especially in global consumer-facing environments.

  • Experience using customer data, CRM, segmentation, and marketing automation to drive engagement.

Work Environment/Travel:

  • Ability and willingness to travel internationally up to 30% of the time (when Covid 19 restrictions lifted).

Digital Marketing Leader

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

  • Direct leadership of the strategy, planning & roll-out of the new Digital Marketing Shared Service.

  • Ongoing direct leadership of this Shared Service once established.

  • Strategic leadership of the Digital Marketing strategy for the organization, improving digital marketing capabilities necessary to achieve Our Promise Strategic Imperatives.

  • Chair the MarTech Steering Group, and lead of the organisation’s MarTech strategy in constant collaboration with WVIT.

  • Governance and strategy leadership of MarTech development.

  • Strategic leadership of the business change agenda around global digital marketing.

  • Own the digital marketing relationship with Support Offices, National Resource Developments (NRDs), and Transitional Field Offices (TFOs) globally.

KEY RESPONSIBILITIES:

Planning:

  • Owns the creation and execution of strategic planning for the Digital Marketing Shared Service, and the Digital Marketing at Global Marketing Centre (GMC).

  • Owns the Digital relationship with WVIT colleagues for planning purposes, especially in harmonizing the marketing & IT digital agendas, budgets and plans.

  • Strategic risk, issue and escalation ownership for all Digital Marketing projects in GMC.

  • Prioritisation of GMC Digital Marketing work, in close collaboration with WVIT.

Strategy:

  • Leads on the medium- to long-term strategy for Digital Marketing across the Partnership, bringing together a number of business agendas in the process.

  • Forms strategic plans that complement and contribute to the overall Partnership strategy, Our Promise.

  • Creates and agrees strategic prioritization criteria – displaying openness and collaboration with Support Offices, Global Centre, NRDs, TFOs, and Field Offices (FOs) in the process.

Leadership:

  • Visible, pragmatic, open and humble leadership of the Digital Marketing agenda, strategy and benefits across the Partnership.

  • Leading the digital marketing relationship with SOs, TFOs, NRDs and FOs, bringing them together to collaborate on shared digital marketing projects & goals.

  • Leadership of multi-disciplinary teams and squads at a strategic level, owning the business outcomes and change and providing strategic direction at a suitable level.

  • Direct line-management of DMSS.

Revenue Generation:

  • Ensuring the global Digital Marketing Shared Service meets revenue and profitability outcomes, both in Child Sponsorship and other products.

  • Owning the “Yield-to-Field” of the Digital Marketing Shared Service, ensuring sustainable profitability that generates ongoing funding to the World’s most vulnerable children.

IT Parterning:

  • Effectively and skillfully partners senior leaders in IT to manage the delivery of technical aspects of Digital Marketing initiatives.

  • Manages the strategic relationship with IT, aligning strategies and goals across technical and business aspects of the Digital Marketing Portfolio.

  • Effectively leads multi-disciplinary teams of resource, bring IT effectively into governance, reporting, delivery and all other aspects of Digital Marketing.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Marketing, Information Science, Business, or other related field. Or equivalent work experience.

  • Requires advanced knowledge of business operations, marketing operations, marketing agency ops, and MarTech stacks.

  • Typically requires 15-20 years of relevant technical & business work experience, esp in leading Digital Marketing agencies, campaigns and business development.

  • Fluent in English - required.

Preferred Skills, Knowledge and Experience:

  • Held senior leadership position in Digital Marketing agency.

  • Has led in business start-up environments, setting up teams, business models and service models from scratch.

  • Deep experience of implementation and usage of various marketing technology stacks, especially .net and C# stacks involving such technologies as Umbraco & Sitecore.

  • SAFe, Agile, Scrum or other qualification in collaborative development methodologies between IT and the Business.

  • Certified by Chartered Institute of Marketing or equivalent professional body.

  • Fluent in other languages especially Spanish & German.

Work Environment/Travel:

  • Willingness and ability to travel domestically and internationally, as necessary, up to 40% of the time.

Chief of Party, Rwanda

*Position is contingent upon funding and donor approval.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Chief of Party (Program Director) will have overall responsibility for coordination of all activities and staff of the anticipated USAID-funded Homes and Communities Activity. This potential five-year award will improve home and community support for literacy learning. S/he will be responsible for technical leadership and administrative oversight of the activity and will serve as the principal institutional liaison to the donor and local government entities.

Please note that this position is contingent upon funding and donor approval.

The Chief of Party (CoP) shall have a keen understanding of the unique political dynamics and work carefully and collaboratively to support the various entities in Rwanda.

S/he will manage a team of senior staff, sub-recipients, and engagement with stakeholders and ensure quality, timeliness, and efficiency of all products and activities generated under the grant. The CoP is expected to have strong leadership qualities and depth and breadth of technical and management expertise.

S/he also provides strategic leadership and supervision of sub-grantees and sub-contractors while ensuring the security, feasibility, and sustainability of the program and contribution to Child wellbeing outcomes.

KEY RESPONSIBILITIES:

  • Provide vision and strategic technical leadership for the grant.

  • Manage proactive and responsive relationship with grant donor in close collaboration with World Vision National Office staff.

  • Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance.

  • Research new funding opportunities and develop and write funding proposals, if second phase of the grant or cost extension is planned.

  • Supervise a team of senior level international and national staff with skills across a diverse set of technical areas.

  • Ensure proper technical capacity of staff to manage complex donor-funded projects.

  • Lead grant staff and short-term consultants.

  • Establish and maintain effective project reporting, evaluation, and communication systems.

  • Submit timely accurate and professional reports that meet donor requirements.

  • Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to donors and Support Office staff.

  • Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits.

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Consistently look for more effective and efficient implementation methods and opportunities to increase impact.

  • Participate and conduct on-going lessons learned with key staff and partners/sub-grantees.

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate.

  • Participate, lead NGO – donor forum to represent WV, the project, and seek cooperation for joint advocacy opportunities.

  • Escalate grant management issues early and openly; resolve grant management issues quickly and fully.

  • Provide spiritual leadership to the grant team. Attend and participate in weekly chapel services and daily devotional meetings.

  • Close cooperation with NO GAM lead for implementation of the GAM objectives as well as close collaboration within the NO GAM Unit on donor positioning, lessons learned, grant health and quality improvements.

  • Establish clear and frequent communication regarding program progress and oversight management with the donor.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Master's degree in the relevant field or equivalent experience in program management.

  • 10+ years of extensive international development experience managing large grant-funded projects.

  • Demonstrated outstanding leadership, effective organizational development, partnership-building, managerial, team-building, and communications skills.

  • Proven ability to coordinate with other key stakeholders such as governmental and non-governmental organizations in Rwanda.

  • Proven ability to manage of large integrated grant-funded projects in developing countries.

  • Familiarity with USAID programs, their history and their development; mastery of USAID regulations governing such programs.

  • Strong presentation and report writing skills.

  • Experience of leading large and diverse teams.

  • Experience in leading and managing large grants in a complex environment.

  • Experience as a CoP or senior expert advisor required.

  • Experience in managing sub grants and contracts under grants for complex projects.

  • Fluency in English.

  • Professional licenses, as required in the field and by the donor.

Preferred Skills, Knowledge and Experience:

  • Fluency in French highly desired.

  • Experience in managing inter-agency consortiums.

Work Environment/Travel:

  • Be prepared to travel to implementation sites and regional, global meetings as required.

Finance Manager

JOB OPPORTUNITY

FINANCE MANAGER

World Vision is a child-focused Christian humanitarian organization implementing development programmes in 28 Districts of Rwanda. Our interventions are currently reaching more than 1.5 million people.

World Vision Rwanda seeks to hire a highly-qualified, dedicated and experienced national for the role of Finance Manager. This critical position will be based at the Kigali Head Officeand reporting to the Chief of Party.

Purpose of the position:

The Finance Manager is responsible for the financial management of the anticipated USAID-funded Homes and Communities Activity, from start-up through close-out. This potential five-year award will improve home and community support for literacy learning. S/he ensures proper financial management, accountability, planning, and reporting in alignment with the goals of the grant, World Vision financial procedures, USAID regulations and the grant agreement. Please note that this position is contingent upon funding and donor approval.

The major responsibilities include:

% Time

Major Activities

End Results Expected

10%

Advise program teams on resource integration options to meet match requirements of grants and on recovery of indirect and field ministry service costs for grants and private funding

Well managed grant budget

Low risk audit reports

Positive feedback from donors

10%

Lead the development of the annual program team operating budget, monitor actual performance and develop project projections

Well managed grant budget

Low risk audit reports

Positive feedback from donors

10%

Review and/or generate financial reports for compliance with grant and donor requirements

Timely and accurate financial reporting for grants

10%

Analyze spending trends and provide feedback and analysis to team leaders and field colleagues on areas with significant over- or under spending

Well managed grant budget

Good audit reports

Positive feedback from donors

10%

Prepare close-out documentation at end of funding cycles in compliance with government regulations

Low risk audit reports

Positive feedback from donors

5%

Support government and World Vision International audits, provide required information and facilitate audit recommendations implementation

Strong compliance to all applicable regulations

Low risk audit reports

Positive feedback from donors

10%

Consult Chief of Party and Deputy Chief of Party on cost allocations, general accounting and internal controls as required

Chief of Party and Deputy Chief of Party are equipped to make sound financial decisions

5%

Implement financial policies in accordance with World Vision Field Financial Manual, USAID Rules and Regulations and local financial regulations

Strong compliance to all applicable regulations

5

Practice standard financial systems, including implementation of good internal controls, asset monitoring and reconciliation of all funds accounts

Strong compliance to all applicable regulations

5

Oversee preparation of financial documents and ledgers

High quality financial reporting

5

Assure that all grant policies and regulations are adhered to in the charging of cost

Strong compliance to all applicable regulations

10

Assure that cash transactions are well planned, controlled and reported

Low risk audit reports regarding cash management in grant

Positive feedback from donors

5

Liaise with appropriate partner offices regarding financial and accounting issues

Strong alignment and collaboration with donor representatives and NO finance manager

Minimum education, training and experience requirements to qualify for the position:

  • Masters degree in accounting, finance, or international business management

  • ACCA, CPA or other professional accreditation

  • At least seven (7) years of accounting and/or grants management experience

  • At least five (5) years of experience managing staff

  • Three (3) years USAID grant experience

  • Excellent command of Excel and SunSystem

  • Fluency in English, both written and spoken

  • Must be able to work in a cross-cultural environment

  • Must be able to work with multiple deadlines and high demands

  • Ability to handle sensitive and confidential information with absolute discretion.

Preferred Skills, Knowledge and Experience:

  • Work in an international relief and development organization is preferred

  • Gateway to Grants certification is preferred

  • Knowledge of local taxation laws is preferred

  • Experience in managing inter-agency consortiums is preferred.

Salary:

The salary is commensurate with qualifications and experience.

NB: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected](no applications will be accepted through this email).

The closing date for submission of applications is 4th March 2021; no late applications will be accepted.

World Vision is committed to adult and child safeguardingand does not employ staff whose background is not suitable for working with children and vulnerable adults. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.

Director, IT Enterprise Project Management Office (EPMO)

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Director, EPMO Director is responsible for operations of the Enterprise Project Management Office (EPMO), improving the overall maturity of IT Project Portfolio management across the organization, and tracking and reporting. S/he is responsible for managing a team of program and project managers, supporting and enabling the organization’s global, cross-functional initiatives. The Director, EPMO ensures that the work of the EPMO adds value, is relevant to the strategy of the organization, and meets the goals set by executive management.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Develops the tactical components and strategies to achieve goals at an enterprise level.

  • Manages the development and implementation of IT initiatives to support business strategy.

  • Ensures that all programs and projects managed by PMO follow standards: workplan, budget, project organization and governance structure, communication, change management, performance management.

  • Stays current on industry trends in the development of enterprise planning tools that support agile, waterfall, and hybrid methodologies.

Change Management:

  • Articulates change.

  • Is active and visible throughout the change process.

  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change.

  • Identifies and removes obstacles to change.

Governance:

  • Oversees the administration of the Enterprise Project and Portfolio Management (PPM) Tool (Smartsheet).

  • Ensures consistent portfolio and project reporting and tracking across all stakeholders.

  • Builds and maintains relationships with cross-functional peers and Senior Leadership, to deliver high quality products that satisfy internal and external customer expectations.

  • Partners with IT Strategic Planning and Business Relationship Management for vetting of new pipeline opportunities.

  • Partners with the functional business and technology leaders on the implementation of program and project management processes, methods, techniques, tools, guidelines, and standards.

  • Leads or participates in a customer advisory board to manage IT services demand.

  • Communicates client’s needs and priorities and provides feedback on pricing and investment.

Architecture:

  • Provides input to technology planning within multiple functional areas.

  • Implements solutions consistent with current and future architecture.

Process Improvements:

  • Manages the improvement processes that impact customer satisfaction and relationships.

  • Owns the designated processes and is accountable for ensuring that established processes are followed.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Directs the development and implementation of technology solutions required to increase business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Monitors ePMO and project team resource capacity and acts as the escalation point for constraints.

  • Lead and mentor a team of globally-dispersed Project Managers responsible for Enterprise-Level projects over 8 Business and Technology portfolios.

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • BS/BA degree in technical/information science or a related field.

  • 10+ years project management experience overseeing technology projects; 5 years should reflect direct management experience with increasing levels of management responsibilities.

  • 5+ years experience managing a group of Project Managers or Scrum Masters.

  • Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches.

  • Knowledge of resource management tools.

  • At least 3+ Smartsheet administration/management experience (Control Center experience a plus).

  • Candidates must have strong leadership and interpersonal skills and enjoy working in a dynamic, often remote-based environment.

  • Experience leading ePMO is preferred along with the skills to effectively manage a midsize team of project managers, and execute plans with focus on quality.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • PMP and CSM certifications.

  • Effective in written and verbal communication in English.

Monitoring, Evaluation and Learning Manager

JOB OPPORTUNITY

MONITORING, EVALUATION AND LEARNING MANAGER

World Vision is a child-focused Christian humanitarian organization implementing development programmes in 28 Districts of Rwanda. Our interventions are currently reaching more than 1.5 million people.

World Vision Rwanda seeks to hire a highly-qualified, dedicated and experienced national for the role of Monitoring, Evaluation and Learning Manager. This critical position will be based in Kigali, reporting to the Chief of Party (CoP).

Purpose of the position:

The Monitoring, Evaluation and Learning Manager has overall responsibility for providing coordination and leadership for monitoring, evaluation and learning of the grant, including both formative (pre-intervention) and summative research (post-intervention). Monitoring, Evaluation and Learning Manager would also be responsible for the evaluation that will sum up the grants accomplishments in accurate and objective way. Please note that this position is contingent upon funding and donor approval.

The major responsibilities include:

% Time

Major Activities

End Results Expected

40%

Monitoring & Evaluation and Reporting

  • Develop the overall framework for grant M&E in accordance to the design document and donor requirements

  • Prepare M&E plan and budget

  • Participate in development of the annual work plan, ensuring alignment with technical strategy

  • Identify the requirement for collecting baseline data, prepare terms-of-reference for and arrange the conduct of a baseline survey, as required.

  • Clarify and/or facilitate process for monitoring and evaluations of sub-grantees

  • Oversee and execute M&E activities with particular focus on results and impacts as well as in lesson learnt; and monitor the follow up on evaluation recommendations

  • Guide staff and executing partners in preparing their progress reports in accordance with approved reporting formats and ensure their timely submission. This includes quarterly progress reports, annual project reports, inception reports, and ad-hoc technical reports.

  • Prepare consolidation progress reports for grant management including identification of problems, causes of potential bottlenecks in the project implementation, and providing specific recommendations

  • Undertake regular visits to the field to support implementation of M&E and to identify where adaptations might be needed

  • Identify the need and draw up the ToRs for specific studies; Recruit, guide and supervise consultants or organizations that are contracted to implement special surveys and studies required for evaluating grant effects and impacts

  • Effective M&E framework is in place

  • M&E plan and budget are available on time

  • M&E is aligned to grant objectives

  • Baseline research report is available

  • Sub grantees demonstrate required M&E capacity and produce quality M&E reports

  • Strong M&E processes are applied

  • M&E reports are available and include lessons learnt

  • Evaluation recommendations are implemented

  • Well documented and targeted consultancy outcomes, if consultants are hired to support M&E

30%

Project/Program Learning

  • Establish a learning culture within the organization and among implementing partners to document learnings and best practices for ongoing and future programing.

  • Ensure timely dissemination and feedback of available data to appropriate users

  • Ensure effective scale up and depth in programming based on evidence

  • Support CoP, DCoP/Partners to document their successes and best practices into appropriate knowledge assets

  • Ensure information sharing, consultation and participation and feedback collection are integral part of the Project

  • Ensure all M&E related data, reports, and records are clearly organized archived in a central location for future reference.

  • Identify the core information needs of grant management, partners and funding agencies

  • Check that monitoring data are discussed in the appropriate forum and in a timely fashion in terms of implications of future action. If necessary create such discussion forums to fill any gaps.

  • Organize (and provide) refresher training in M&E for grants staff, implementing partners, local organizations and primary stakeholders with view of strengthening local M&E capacity

  • Design and implement a system to identify, analyze, document and disseminate lessons learned

  • Network with external and WV internal partners to promote learning and achieve M&E excellence

Lessons learnt and best practices documented and disseminated for the project learning and decision making

30%

People management, capacity building and risk mitigation

  • Ensure all M&E staff supervised by this position are guided, mentored and their capacities built in order to deliver high quality products

  • Ensure M&E Officers are assisted in strengthening their understanding of M&E concepts & competencies and are equipped with knowledge, tools and resources to support M&E functions at project level

  • Ensure partner capacity is built to comply and produce high quality M&E products in-line with WV Rwanda and donor standards & requirements.

  • Ensure management of day-to-day M&E tasks are completed with appropriate resources, proper planning and to the highest standard required.

  • Support other tasks as required by the CoP

  • M&E staff capacity needs assessment conducted and addressed.

  • M&E staff performance effectively managed.

  • Project risks are mitigated

  • A high performance culture and accountability maintained within the team to enhance effectiveness

Minimum education, training and experience requirements to qualify for the position:

  • Bachelorsdegree in Business Administration, Economics, Social Sciences, Information Systems, or Development related field

  • Familiarity with USAIDs Collaborating, Learning and Adaption (CLA) approach

  • Seven (7) years relevant experience, with at least five (5) years USAID grant experience

  • Report writing, research, monitoring and evaluation skills

  • Experience in People management

  • Ability to design and manage assessments, baselines, and evaluations

  • Excellent analytical, planning, organizing and management skills

  • Must be able to work with multiple deadlines and high demands

  • Ability to handle sensitive and confidential information with absolute discretion

  • Proven experience in conducting research studies, baseline and impact evaluation surveys, preferably within multi-sector approaches

  • Fluency in English, both written and spoken

Preferred Skills, Knowledge and Experience:

  • Mastersdegree in Business Administration, Economics, Social Sciences, Information Systems, or Development related field is preferred

  • Work experience in an international relief and development organization is preferred

  • Experience in managing inter-agency consortiums is preferred

  • Proficient project management skills is preferred

  • Strong capacity building skills using different methodologies

  • Proven competence in Statistical package including but not limited to SPSS, STATA, ODK, etc.

  • Knowledge of various technologies that can leverage programming, such as GIS, Mobile solutions in research, etc.

  • Ability to work in a cross-cultural environment

Salary:

The salary is commensurate with qualifications and experience.

NB: Women are highly encouraged to apply.

How to apply:

Should you wish to apply for this position, please go to http://careers.wvi.org/job-opportunities-in-rwanda

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process.

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected](no applications will be accepted through this email).

The closing date for submission of applications is 4th March 2020; no late applications will be accepted.

World Vision is committed to adult and child safeguardingand does not employ staff whose background is not suitable for working with children and vulnerable adults. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks.