World Vision International

Job Opportunities in Senegal

 

World Vision Senegal est une ONG internationale présente au Sénégal depuis 1984 et qui intervient dans le développement Transformationnel, le service humanitaire et le Plaidoyer. Nos interventions touchent une population de plus de 900.000 habitants dont plus de 639.000 enfants, vivant dans les localités catégorisées comme les plus vulnérables du pays.  Au Senegal, nous sommes présents dans 06 régions (Fatick, Kaffrine, Kedougou, Tambacounda, Kolda et Diourbel) à travers des programmes intégrés d’une durée minimale de 15 ans et des projets spéciaux installés dans 88 Collectivités Locales.

Si vous êtes compétent, proactif, dynamique, rejoignez rapidement World Vision Sénégal en faisant une demande spontanée dans notre site de recrutement. Nous devons de la valeur à l’homme et cherchons des leaders dans tous les domaines.

Current Opportunities

Senior Adviser, External Engagement

*For World Vision internal (or former) applicants only.

*Position location to be determined by home country of successful candidate in the United States of America, Europe or the Middle East & Eastern European Region where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Our Promise Phase 2 recognizes high quality, focused, strategic external engagement is critical to achieving World Vision’s objectives. This

role leads, operationalises and develops a global External Engagement Framework which enables targeted, aligned and leveraged external

engagement with Tier 1 and 2 Stakeholders on priority agendas. The Senior Adviser coordinates and facilitates the contribution of more than

20 global and regional teams, building consensus for and input to co-created strategic planning, operationalisation, reporting and intelligence sharing processes. The Senior Advisor is also Relationship Manager for a leading external stakeholder (such as bilateral, multilateral or global financial institutions). As such, the Senior Advisor leads internal collaboration and planning processes to develop a comprehensive Stakeholder Engagement Plan supporting income, influence and impact objectives; and is also responsible for leading and coordinating external engagement with priority individuals, teams and functions within the institution.

KEY RESPONSIBILITIES:

  • Lead operationalisation of World Vision’s global External Engagement Framework, enabling targeted, aligned and leveraged external engagement with Tier 1 and 2 Stakeholders on priority agendas. Tier 1 & 2 Stakeholders are strategic WVI partners considered critical to the achievement of Our Promise. Tier 1’s are: UNICEF, World Food Program, European Union, Joining Forces/Child Rights Now, the World Bank, the Global Fund for AIDS, TB & Malaria, Tier 2s include FAO, UNHCR, UN OCHA and 21 other faith- and issue-based, sector, regional, bilateral and multilateral partners.

  • Chair the External Engagement Advisory Group, coordinating inputs and contributions from 20 multi-disciplinary, multi-locational teams at

  • global and regional levels.

  • Review, update and operationalise an External Engagement Results Framework enabling shared reporting on external engagement impact and contribution to Our Promise, and for sharing valued intelligence from engagement across the Partnership in support of income, influence and impact objectives.

  • Oversee engagement, support and enabling of senior leaders to contribute to high quality strategic external engagement.

  • As global Relationship Manager for engagement with a global Tier 1 stakeholder (tbc), coordinate, develop and operationalise a strategic Stakeholder Engagement Plan delivering against income, influence and impact objectives and enabling intelligence sharing and reporting on engagement results.

  • Manage the Adviser, External Engagement.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 10 years relevant job experience, including management, in complex, global development/humanitarian organisations.

  • High level understanding of key operational approaches and methodologies across a broad range of advocacy and external engagement disciplines (stakeholder engagement, public policy, local level advocacy, communications, campaigning, social mobilisation, child participation, reource acquisition, faith engagement, sectoral/technical engagement).

  • Strong experience in matrix management, coordination and direction of large numbers of dispersed, multi-disciplinary internal stakeholders

  • and teams, including senior leaders.

  • Strong understanding of key global development agendas, including the 2030 Agenda for the SDGs and the Global Climate Action Agenda, and entry points for civil society engagement and leverage.

  • Strong familiarity with relevant UN and coalition processes across global capitals (NY, Geneva and Brussels).

  • Strong understanding of knowledge management and advocacy and external engagement design, monitoring and evaluation, including the development of multi-disciplinary results frameworks.

  • Excellent writing skills and the ability to translate complex material and data into coherent narratives that resonate with both internal and external stakeholders.

  • Masters degree in Public Policy, Interntional Relations, International Development, International Law, Political Science or a related field.

  • Experience in enabling collaboration and consensus building across multi-disciplinary and multi-cultural teams, including virtual teams.

  • Excellent negotiation, facilitation and collaboration skills with a demonstrated ability to think strategically, synthesize complex information and develop innovative influencing and engagement approaches.

  • Strong relational and communication skills with a demonstrated ability to communicate successfully with internal and external stakeholders in all segments of the development and humanitarian field, including high level decision-makers.

  • Ability to lead independently on fast-paced issues, tight deadlines and the ability to juggle competing demands.

  • Ability to travel internationally.

  • Professional fluency in English.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 25% of the time.

Network Telecommunications Lead Engineer

*Preferred position location: Dakar, Senegal or Ghana. Other locations to be determined by home country of successful candidate in the West Africa Region where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

Lead Network/Telecom Engineers are responsible for the entire lifecycle of Network and Telecommunications global solutions and platforms. They participate in capacity planning, support the creation and the maintenance of network disaster recovery plans and monitor network performance activities. They lead technical design and development of regional and global Network/Telecommunications solutions and platform projects. They work on systems/issues that are highly complex in nature.

Individuals within the Network & Telecommunications job family are primarily responsible for the entire life cycle of Network and telecommunications global solutions and platforms, including: research and development, planning, implementation, operations, analysis, and technology migration for video, voice, and data communication systems worldwide. The operational roles participate in capacity planning, support the creation and the maintenance of network disaster recovery plans and monitor all network performance activities. They screen the network for attempted intrusions as well as design and implement appropriate network security measures and procedures. This job family is also

responsible for the development, design, installation, configuration, upgrade, maintenance and evaluation of telecommunication solutions. The most senior level in this job family works closely with Architects in developing the strategic direction and building the architecture blueprint for this domain.

This job family is responsible for the design, implementation and operation of global network management systems and network operation center, including FCAPS management capabilities (Fault, Configuration, Accounting, Performance and Security), among others. They are routinely involved with the configuration and maintenance of physical and logical network components.

Responsibilities in the telecommunications area may include emerging access technologies to be implemented in the field such as Wireless, Fiber, Satellite, Mobile networks, etc, as well as enterprise solutions in Unified Communications, Video and Telepresence, etc., developing call flow designs and call routing transfer procedures based on capacity, availability requirements and network rules, as well as evaluating the impact on applications. They also coordinate service requests for repair and maintenance of network telecommunication and equipment, and order voice, video, and data telecommunications for new locations and moves/adds/changes to existing services. Individuals provide Level 2 and 3

support for network or telecommunication issues that come through the customer service center. Senior professionals within this job family are additionally involved with architecture, planning and designing the network infrastructure and enterprise global network solutions.

This job family is also responsible for the persistent research in the industry of emerging technologies that can be built into innovative global solutions to positively impact the business. As such, a high level of expertise is expected at the end of the career progression, in the areas or domains such as: Wireless Communications, Data center networking, Routing and Switching, Access and Wan Technologies, Network and Telecom Security, Unified Comms (voice) and Telepresence (video).

Individuals in this job family demonstrate a high level of knowledge surrounding networks, telecommunications, and display strong troubleshooting skills. They are skilled in the use of network diagnostic tools and software aids for the investigation of problems. They must keep abreast of new technologies and may identify and implement new technologies and processes that improve the reliability, efficiency and availability of the communications environment.

KEY RESPONSIBILITIES:

Strategy:

  • Designates direction for LAN/WAN, internet, wireless, and remote access services.

Project Planning:

  • Participates in short- and long-term planning to meet requirements.

Design/Develop:

  • Works with client teams to gather requirements.

  • Creates and collaborates with cross functional teams to come up with build design documents that can be implemented.

  • Determines requirements impact on existing architecture, work processes and systems.

  • Ensures proper communication/ review of requirements and integration for impacted areas.

  • May participate in technical design review of applicable global projects.

  • Explains to non-SME's how the proposed solution will support their requirements.

Deployment:

  • Coordinates and leads the deployment and review of new, modified or enhanced system hardware and software components or services.

Administration:

  • Plans and monitors the installation, configuration and maintenance of network architecture such as WAN and LAN.

  • Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance performance.

  • Works with other technical staff to ensure connectivity and compatibility between systems.

Telecom:

  • Configures and maintains routers, switches and hubs for the enterprises’ telecommunication network.

  • Plans, updates and validates voice network configurations.

  • Coordinates the deployment of new telecommunications components and services with the client and support teams.

  • Certifies the functionality of telecommunications components and services.

  • Ensures capacity planning is performed according to specifications.

  • Develops and implements strategies to identify future client and technology bandwidth and capacity needs.

Audio & Videa Conferencing:

  • May lead the planning and coordinating the resources for audio and video conferencing.

  • Sets-up and conducts multiple-point conferencing for meetings, sharing of documents, computer displayed information and whiteboard.

FCAPS Management (Fault, Configuration, Accounting Performance, and Security):

  • Analyzes network/telecom activity and problems to discover and prevent systematic errors.

  • Recommends network design changes/enhancements for improved systems availability and performance.

  • Analyzes facilities bandwidth requirements and system interdependencies.

  • Develops capacity planning models.

  • Assesses network performance to ensure that it meets the present and future needs of the business.

Customer Support:

  • Provides support for connectivity or related network/ communication issues for the user community.

  • Provides documentation, training, and guidance for computing system clients and programmers.

  • Provides responsive support for problems found during normal working hours as well as outside normal working hours.

Production Support:

  • Provides Level 2 and 3 support.

  • Troubleshoots, diagnoses, and resolves problems.

  • Documents problems and resolutions for future reference.

Policies, Processes & Standards:

  • Adheres to policies, processes and standards.

Business Continuity:

  • Assists in the development of a comprehensive disaster recovery plan.

  • Assists in the development of disaster recovery plans with service providers and network carriers.

Security:

  • Assesses service performance risks and provides input for contingency planning.

Vendor Management:

  • Works with vendors to resolve network/telecommunications problems.

  • Assists in negotiation efforts for contracts with external vendors or individuals.

  • Ensures that external parties are adhering to contract requirements.

  • Notifies management when contract requirements are not being met.

  • Reviews all invoices and resolves discrepancies.

Research/Evaluation:

  • Conducts technical research on network / telecommunications upgrades and components to determine feasibility, cost, time required, and compatibility with current system.

  • Evaluates, selects and implements tools to improve the quality and effectiveness for monitoring/ administration tasks and enhance security levels.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • CCNA or equivalent experience.

  • Typically requires 5 – 7 years of relevant IT work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Global Director, Digital CX Experience

*Preferred position location: Monrovia, CA (USA) or Seattle, WA, with also possibly London (United Kingdom). Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

This role will have a significant global impact developing the vision and leading the design and implementation of our global digital experiences, products and ecosystems to differentiate World Vision around the globe. This role will be responsible for elevating and integrating our digital experiences across the marketing funnel (from awareness and consideration, to acquisition and all along the donor journey) to deliver a distinctive, consistent brand expression that delights donors and supporters across the globe, and brings to life the stories of children and their communities lifted up out of poverty in some of the world’s toughest places.

With your proven success leading digital CX transformation, combined with your outstanding collaborative leadership, through this role you can truly be a change-maker in the world each and every day!

Working across the globe with marketing leaders, product leaders, brand leaders and external agencies, the role will be accountable for leading development and implementation of a compelling digital CX vision and design strategy that delivers break through experiences connecting supporters, donors and the vulnerable children and communities that we serve.

World Vision is the largest child-focused private charity in the world. Together with our supporters, we’ve impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.

Engaged in the most relevant critical issues of our day, in the time it takes to read this sentence, World Vision will have reached 50 new people with needed knowledge, supplies or resources to help them protect themselves and their families from the devastating effects of the coronavirus pandemic.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.

KEY RESPONSIBILITIES:

  • Lead development and implementation of a compelling digital CX vision and design strategy that drives brand value and, above all, meaningfully connects supporters, donors and the vulnerable children and communities that we serve.

  • Lead end to end digital experience design for all global product lines, ecosystems and marketing offers, in partnership with global product owners; translate business priorities into marketing technology design strategy and oversee execution working in collaboration with designers and engineers.

  • Ensure target audiences are central to all strategy, design and operational decisions driven by donor insights and unleashing the power of dynamic listening and social analytics to help digital marketing efforts better achieve the three primary business objectives— acquire more donors, retain current donors and build brand value – with an agile test and learn mindset.

  • Collaborate with leaders in product and engineering to measure product quality and make sure it meets quality standards for release, provide guidance on measuring outcomes, and analyze and monitor qualitative and quantitative data on usage and optimization to shape and evolve the vision.

  • Develop and lead implementation of an enterprise wide Martech road map, in partnership with fundraising and IT leaders across the globe, and the state-of-the art capabilities required to deliver; co-lead senior executive global steering group overseeing delivery.

  • Motivate and inspire others, from team members to executive level, by communicating your aesthetic, technical, and design visions through compelling written, verbal and graphical presentations.

  • Contribute as a vital member of a passionate, world-class global team dedicated to Hope, Joy and Justice for ALL children!

KNOWLEDGE, SKILLS AND ABILITIES:

  • 10-15 years in IT, Marketing, or Digital functional areas, including 5+ years in CX-focused leadership roles of digital products and ECommerce sites at scale.

  • Extensive experience leading UX design to develop and deliver best in class customer experiences.

  • Experience working with marketing, brand, engineers and product managers to drive design strategy, vision, execution and results to achieve business objectives.

  • Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget/time expectations.

  • A proven digital leader, fluent in managing large cross-functional MarTech developments in fluid agile teams.

  • Awareness of the latest MarTech landscape and product sets as they related to user and customer experience projects.

  • Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes, and practices, including Agile Development, Cloud, DevOps.

  • Exceptional analytical skills with a track record of improving UX KPIs to drive business results.

  • Exceptional relationship and influencing skills, able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds, and developing high-performing virtual global teams.

  • Significant experience leading change in a complex environment.

  • Qualification in and significant experience with the practical project application of best-practice CX and UX methodologies (such as Design Thinking, Double Diamond, etc.)

  • Bachelor’s degree in Marketing, Computer Science, Information Systems or a related field is required; Master’s degree preferred.

Preferred:

  • A digital marketing native with skills across the whole funnel of digital marketing, especially in global consumer-facing environments.

  • Experience using customer data, CRM, segmentation, and marketing automation to drive engagement.

Work Environment/Travel:

  • Ability and willingness to travel internationally up to 30% of the time (when Covid 19 restrictions lifted).

Digital Marketing Leader

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

  • Direct leadership of the strategy, planning & roll-out of the new Digital Marketing Shared Service.

  • Ongoing direct leadership of this Shared Service once established.

  • Strategic leadership of the Digital Marketing strategy for the organization, improving digital marketing capabilities necessary to achieve Our Promise Strategic Imperatives.

  • Chair the MarTech Steering Group, and lead of the organisation’s MarTech strategy in constant collaboration with WVIT.

  • Governance and strategy leadership of MarTech development.

  • Strategic leadership of the business change agenda around global digital marketing.

  • Own the digital marketing relationship with Support Offices, National Resource Developments (NRDs), and Transitional Field Offices (TFOs) globally.

KEY RESPONSIBILITIES:

Planning:

  • Owns the creation and execution of strategic planning for the Digital Marketing Shared Service, and the Digital Marketing at Global Marketing Centre (GMC).

  • Owns the Digital relationship with WVIT colleagues for planning purposes, especially in harmonizing the marketing & IT digital agendas, budgets and plans.

  • Strategic risk, issue and escalation ownership for all Digital Marketing projects in GMC.

  • Prioritisation of GMC Digital Marketing work, in close collaboration with WVIT.

Strategy:

  • Leads on the medium- to long-term strategy for Digital Marketing across the Partnership, bringing together a number of business agendas in the process.

  • Forms strategic plans that complement and contribute to the overall Partnership strategy, Our Promise.

  • Creates and agrees strategic prioritization criteria – displaying openness and collaboration with Support Offices, Global Centre, NRDs, TFOs, and Field Offices (FOs) in the process.

Leadership:

  • Visible, pragmatic, open and humble leadership of the Digital Marketing agenda, strategy and benefits across the Partnership.

  • Leading the digital marketing relationship with SOs, TFOs, NRDs and FOs, bringing them together to collaborate on shared digital marketing projects & goals.

  • Leadership of multi-disciplinary teams and squads at a strategic level, owning the business outcomes and change and providing strategic direction at a suitable level.

  • Direct line-management of DMSS.

Revenue Generation:

  • Ensuring the global Digital Marketing Shared Service meets revenue and profitability outcomes, both in Child Sponsorship and other products.

  • Owning the “Yield-to-Field” of the Digital Marketing Shared Service, ensuring sustainable profitability that generates ongoing funding to the World’s most vulnerable children.

IT Parterning:

  • Effectively and skillfully partners senior leaders in IT to manage the delivery of technical aspects of Digital Marketing initiatives.

  • Manages the strategic relationship with IT, aligning strategies and goals across technical and business aspects of the Digital Marketing Portfolio.

  • Effectively leads multi-disciplinary teams of resource, bring IT effectively into governance, reporting, delivery and all other aspects of Digital Marketing.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Marketing, Information Science, Business, or other related field. Or equivalent work experience.

  • Requires advanced knowledge of business operations, marketing operations, marketing agency ops, and MarTech stacks.

  • Typically requires 15-20 years of relevant technical & business work experience, esp in leading Digital Marketing agencies, campaigns and business development.

  • Fluent in English - required.

Preferred Skills, Knowledge and Experience:

  • Held senior leadership position in Digital Marketing agency.

  • Has led in business start-up environments, setting up teams, business models and service models from scratch.

  • Deep experience of implementation and usage of various marketing technology stacks, especially .net and C# stacks involving such technologies as Umbraco & Sitecore.

  • SAFe, Agile, Scrum or other qualification in collaborative development methodologies between IT and the Business.

  • Certified by Chartered Institute of Marketing or equivalent professional body.

  • Fluent in other languages especially Spanish & German.

Work Environment/Travel:

  • Willingness and ability to travel domestically and internationally, as necessary, up to 40% of the time.

Manager, Digital Storytelling

*Preferred position location: UK or Monrovia, CA; USA. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

To digitally enhance and develop a breakthrough way for World Vision to approach storytelling. By harnessing digital platforms and technologies, you will brand our brand, inspire our audience and create a game-changing storytelling approach. The position will play a strong role in helping develop strategies to apply key themes, such as impact and transparency, and apply these to visual storytelling content across platforms and mediums.

This role requires extensive visual digital storytelling experience and prior experience in demonstrating significant lift in results as an outcome.

KEY RESPONSIBILITIES:

  • Developing solid and succinct digital / storytelling strategy and executions of how storytelling pieces can be applied to different mediums.

  • Engaging with creative (and other) agencies to brief and review content as well as ability to construct visual / video content from existing footage.

  • This role will need to manage the relationship and have day-to-day engagement with the creative agencies to ensure they are briefed appropriately, that the capture the footage required and that the deliver on time, on budget and on scope.

  • Implementation, monitoring and reporting of storytelling engagement across digital platforms and properties.

  • Engaging with internal teams within World Vision (globally) to understand current storytelling assets (and identification of new assets if required) and implement across various tests, executions and projects.

  • Translation of materials into development of ‘ready-to-market’ materials to be used globally in social feeds, web content etc. through a combination of engaging with creative partners as well as some hands-on video development.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelors or Masters level degree in marketing, digital or production related disciplines.

  • Technical ability to create, edit and produce digital assets for digital and social mediums.

  • Strong knowledge and high degree of familiarity and experience with current digital and social platforms (and the best means of maximizing content for each medium).

  • Experience in either working in a digital agency or managing day-to-day relationship with digital agencies.

  • Development of sound strategy documentation with demonstrable execution and results.

  • 5+ years in digital + creative industry / roles performing function specializing in digital asset development and platforms.

Preferred Skills, Knowledge and Experience:

  • MBA or Masters equivalent.

  • 3+ years in NGO sector and solid understanding of NGO fundraising.

  • Preferred experience in digital marketing and visual storytelling areas such as: UX, audience targeting, social listening, video development, experience and understanding with elements such as gamification, VR / AR etc.

  • Strong experience in campaign development and digital platform execution with a strong focus on engagement, measurement and reporting, able to demonstrate significant lift in results as a result.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

Integrated Programs Director, WV Senegal

*Please submit your CV in English.

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. The West Africa Regional Office (WARO) provides oversight to 8 National Offices where World Vision’s focus is programme implementation. The 8 National Offices are Chad, Ghana, Mali, Mauritania, Niger, Senegal, Sierra Leone and Central Africa Republic.

The West Africa Region is under the oversight and leadership of the Regional Leader (RL). The RL is accountable to the World Vision partnership to hold National Directors accountable for the effective implementation of the whole mission of World Vision in their respective countries through effective strategies & coherent goals and objectives between different entities within the region.

The role of the West Africa Regional Office (WARO) is to provide support and guidance to these National Offices for delivery of the mission of World Vision to implement child-focused transformational development, promote justice through advocacy and provide humanitarian assistance in situations of crisis or emergencies related to natural causes, conflict or other reasons. This position will report directly to the World Vision Senegal National Director and will be a member of the NO’s Senior Leadership Team.

PURPOSE OF POSITION:

Position is responsible to provide overall strategic leadership, oversight and management support to programs staff for all aspects of Field Operations including Sponsorship and grant funded projects in the National Office. It will provide leadership oversight to the National Office in operationalizing the strategic ministry priorities into programming and ensure all programs are managed effectively and contribute to Child Well-Being Outcomes in line with the National Office Strategy.

The position will facilitate effective integration of various lines of ministry and funding streams to achieve program effectiveness. Integration and mainstreaming of Faith and Development, Gender, Disability and Environment, and Peace will be a considered priority of the Integrated Programs Director. The position will ensure that programs meet community and donor accountability requirements in line with World Vision’s policies and standards and provide leadership in external engagement with active donors and partners and prospective investors, Church leaders, the private sector, senior government officials and other NGOs in relevant programming and operational matters.

KEY RESPONSIBILITIES:

Leadership, Capacity Development and Strategic Partnering:

  • Provide overall strategic leadership to the IP team.

  • Provides purpose and direction and communicates the vision and goals in a clear and compelling way.

  • Empower a new generation of program leaders and technical specialists within WVS.

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships support spiritual development of his/her team.

  • Provide leadership for effective programming in interfaith contexts.

  • Ensure annual Integrated Programs (IP) budgets for programs are developed, expenditures monitored and corrective actions taken for timely implementation of impactful programs benefiting children.

  • Ensure programs achieve Child Well-Being Outcomes in line with the organization's Ministry Framework and Development Approach, and NO’s strategic priorities and program designs.

  • Ensure full and timely execution of the NO AOPs and efficient Budgets utilization.

  • Ensure that Integrated Programs are managed and executed well as per plans within time and budgets, meeting donor and community accountability.

  • Provide leadership for the effective oversight of disaster management and HEA functions, based on Partnership protocols and standards, including the development and implementation of a National office disaster preparedness plan.

  • Facilitate the Program Capability Review and the implementation of the operational aspects of the Organizational Capacity Plan (OCP).

  • Ensure programs achieve Child Well-Being Outcomes in line with the organization's Ministry Framework and Development Approach, and NO’s strategic priorities and program designs.

  • Provide oversight to operational risk management, including ensuring the implementation and maintenance of core security requirements.

Strategic Management & Engagements:

  • Ensure that the national office strategy is ambitious, relevant to community and country context and aligned to WVI global strategy.

  • Ensure that national office strategy is understood and cascaded to all levels of the Programs division.

  • Promote innovation among the IPD team to maximize ministry growth and impact.

  • Develop and implement strategies for intentional and mutual learning among IP staff between programs and between other regions (a wider geographical area).

  • Ensure that staff are assisted to understand, internalize and demonstrate the following: World Vision TD Frame - Domains of Change /Child Well-being Aspirations; Child Well-being Outcomes; & Child Well-being Targets, and perspective of poverty.

  • Ensure that all program interventions are supported and implemented as per LEAP, and other partnership and donor standards.

  • Ensure a learning culture, evidence based programming and documentation of best practices and industry standards.

Grants Management:

  • Provide leadership on strengthening management of grant funded projects. Monitor the entire grant management process and ensure proper compliance to donor requirements and regulations, including the sub-grant partners.

  • Manage donor concerns (government/private donors and support offices) ensuring proper resolutions for both parties have been reached.

  • Provide support including prepositioning of World Vision with in-country donor representatives, responding to appropriate requests for applications for bilateral and multilateral sources in coordination with relevant SOs and management of grant funded programs.

  • Provide leadership and support for new Program development, improvement in Program quality and Program transition in line with business plan.

  • Ensure the proper integration of Faith & Development, Advocacy, HEA, sectorial program and cross cutting themes (e.g., Child Protection, Environmental & Climate Change, and Gender) in programming across all funding types.

Accountability and Quality Assurance:

  • Provide leadership for quality programming, innovative designs, monitoring, evaluation, reflection, learning and reporting of all WVS's Program interventions according to WV (including LEAP) and global standards.

  • Ensure that findings and recommendations from various accountability mechanisms such as Peer Review, Operational and Finance Audits, Program evaluations, Program Capability Review, are acted upon in a timely and effective manner.

  • Provide leadership and management and stewardship of donor and organizational resources under the field operations responsibilities.

  • In close working with functional heads, ensure provision of good quality services to programs and programs in turn comply with partnership standards, policies and protocols, including all relevant sections of the Field Finance Manual.

  • In close collaboration with the People & Culture Director, support the hiring processes of program staff to ensure right candidates are recruited, retained and provided with intentional opportunities, mentoring and coaching for development.

  • Give support to the Finance Director for effective implementation of internal control systems are implemented to mitigate risks and ensure accountability that will result in good audit ratings.

Networking and Coordination:

  • Ensure effective bilateral and multilateral donor engagement with local, regional and national as needed to strengthen relationships and ensure alignment with priorities.

  • Build and maintain effective communication and partnerships with SO partners at all times.

  • Ensure that local level programming contributes to national level advocacy strategies.

  • In the spirit of twin citizenship, contribute to knowledge sharing and collaborative learning through internal avenues such as the Field Operations Leader CoP.

  • Capacity BuildingProvide strong and positive leadership to the IP department ensuring competent and motivated staff are hired and retained.

  • Support professional and personal development of staff through on­ the-job coaching, identification of learning and training needs and opportunities.

Other:

  • Perform any other duty as may be assigned by supervisor or designee from time to time.

KNOWLEDGE, SKILLS AND ABILITIES:

  • The position holder should have a Master’s degree in International Development, Program Management, Business Administration, Public Health, Economics, Rural Development or related field.

  • Minimum of 8 years’ experience with a thorough understanding of all areas of project management cycles in a complex, international development organization especially in development and Relief Projects. 7 years should have been at a managerial level.

  • Demonstrated leadership results in complex situations.

  • General understanding of at least four of the following programmatic sectors: Health & Nutrition; Livelihoods & Resilience; Education; WASH; Disaster Risk Reduction; Food Assistance and Emergency Response.

  • Demonstrated record of accomplishment in proposal development, funding acquisitions and grant management for major government donors preferred.

  • The position holder must be results oriented and team a player.

  • Deep knowledge of WVI working systems, policies and standards will be an advantage.

  • The position holder must be fluent in English and French.

  • Ability to engage at a strategic level with senior government, UN and INGO officials.

  • Ability to lead a multi-cultural team with an empowering and outcome oriented approach.

  • Strong budgetary and financial management skills.

  • Proficiency in written and spoken English.

  • The person must be results oriented, able to handle public relations, able to satisfy donors and a team player.

  • Good interpersonal, organizational and management skills.

  • Ability to maintain performance expectations in diverse cultural contexts, stressful environments and physical hardship conditions with limited resources.

  • Ability to work on a cross-cultural environment with a multi-national staff.

  • Ability to solve complex problems and to exercise independent judgment.

  • Computer literate.

  • Professional Certificate in Portfolio and/or Program Management with accredited institutions.

  • Excellent in written and spoken English. French would be added advantage.

  • Strong skills in time management and ability to meet strict deadlines.

Preferred Skills, Knowledge and Experience:

  • Experience in preparing and facilitating large group meetings.

  • Good information presentation skills.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Regional Talent Management and Org Development Advisor

Job title: Regional Talent Management and Organisational Development Advisor

Job location: World Vision West Africa Regional Office (Dakar-Senegal)

Contact type: Local 2

Contract duration: 1-2 years

Purpose of position:

This role exists to advise the Regional Office in the area of Talent Management, staff development, performance management and Organisational Development (OD), In doing so, the incumbent is expected to:

1) working with the Global Center in implementing global initiatives that represent the vehicles for achieving the talent agenda in the region,

2) assess the West African context to find opportunities that can be harnessed and articulate it in a talent management strategy to guide the agenda in the region.

As a Strategic Partner and under the direction of the Regional P&C Director, the Regional Talent Management and OD Advisor will perform the following responsibilities:

MAJOR RESPONSIBILITIES:

  1. LEADERSHIP DEVELOPMENT AND TALENT MANAGEMENT

  • Implements a learning and leadership development frameworks in the Region to enable leadership success across all leadership stages

  • Contributes to continuity, quality of Regional and National Officies leadership through effective talent management and succession planning – Integrated Talent Management programs & initiatives.

  1. CAPACITY DEVELOPMENT

    Develops the capacity development strategy for frontline staff in World Vision International West Africa Region (WVI WAR) as well as develops/manages the capacity building programs deriving from the strategy.

  2. WORKFORCE PLANNING

    Participates in the global workforce planning initiative from a regional perspective and acts as the regional focal point for the gathering and maintaining of Human capital related data.

  3. PERFORMANCE MANAGEMENT

    Implements the Partnership Performance Management program within the Region

  4. DIVERSITY & INCLUSION

    Works with region, national offices and GC on diversity & inclusion (D&I) initiatives & D&I Metrics &Reporting

  5. CHANGE MANAGEMENT

    Implements a change management approach that ensures that the Region will move from current state to future desired state in an efficient and effective manner

  6. ORGANIZATIONAL DESIGN AND DEVELOPEMNT

    Responsible for regional consultancy and advisement in the area of organisational design and development

  7. EMPLOYEE ENGAGEMENT

Ensures a region-wide process is in place for assessing and maintaining high levels of employee engagement.

QUALIFICATIONS: EDUCATION/KNOWLEDGE/TECHNICAL SKILLS AND EXPERIENCE

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Required:

  • Educational level required:Masters degree preferably in Human Resources or equivalent

  • Relevant working experience- At least 5 to 7 years related HR experience – generalist or specialist;

    • Has managed a sizeable team successfully & has carried responsibility for developing staff.

    • Has a special interest in diversity & inclusion (D&I) and experience in deploying D&I programs

    • Senior HR generalist with experience of working in a global environment

    • Has had project administration experience in a global context

    • Learning & development auditing skills

    • Knowledge and/or experience of implementing Talent management, diversity & inclusion programs at major organizations.

    • Experience with work force planning models or systems

    • Training design, delivery & measuring impact skills

Other requirements

  • Excellent interpersonal and marketing skills, willing to challenge the status quo, ability to handle confidential information in a professional manner, passion for excellence, excellent writing and presentation skills combined with meticulous attention to detail and accuracy, team player, influencing & very good organisational abilities; is able to prioritise tasks and meet deadlines. Must be a committed Christian, able to stand above denominational diversities, attend and participate in devotions with a passion for working with children.

  • Fluent in French and English

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field

  • Travel: 30% Domestic/international travel is required.