*Preferred Location: (Any of the countries in Southern Africa). The final location will be determined by home country of successful candidate in Africa where WVI is registered to operate.
PURPOSE OF POSITION:
Lead in development of Africa public engagement strategy across all national offices (mass media, social media, digital, campaigns, events) that result in national, regional and global share of voice increasing. Ensure all national offices have increased technical capacity and ability to engage publics through innovative communications in support of their national strategy. The Manager will manage systems and processes that provide quality assurance of all national office public engagement communications throughout Africa’s three regions and provide technical leadership and mentoring to national office Public Engagement communications staff. The Manager will ensure national office public engagement communications is supporting the It Takes A World campaign and Global Moments in partnership with regional and national advocacy, and will lead in the development of targeted regional-level public engagement communications collateral in support of regional resource development, campaigns, and events.
Lead in development and on-going management of Africa public engagement strategy across all national offices (mass media, social media, digital, campaigns, events).
Manage national offices to increase technical capacity and ability to engage publics through innovative communications in support of their national strategy and provide technical leadership and coaching national office Public Engagement communications staff.
Provide quality assurance of all public engagement communications throughout Africa’s three regions.
Ensure national office public engagement communications is supporting the It Takes A World campaign in partnership with regional and national advocacy.
Development of targeted regional-level public engagement collateral/channels in support of regional business/resourcedevelopment/campaigns.
KNOWLEDGE, SKILLS & ABILITIES:
A university degree in Communication, Journalism, Public Relations, or other related field or significant directly relevant work experience in lieu of a formal degree.
Public or Supporter Engagement and Communications technical leadership, and project management skills in the communications, production, creative industries.
A demonstrable track record of working and managing cross-cultural stakeholders and forging strong partnerships.
Excellent technical communications skills in one or more of the following areas; editorial, production, design, journalism.
Proven ability to produce high quality multi-media content for public or supporter engagement.
Strong track record in international development.
Agile work ethic – able to quickly develop, implement, learn, adapt, and change.
Ability to identify and understand different audiences and utilise appropriate communication channels and content.
Experience managing multiple assignments across multiple contexts.
Proven ability to effectively coach and train individuals and teams and project manage to deliver outcomes on time.
Fluent English is essential; knowledge of one or more regional languages is an asset.
At least 6 years of progressively responsible and relevant professional work experience in communication, international development. International fieldwork experience required.
Leading, formulating plans and concepts, relating and networking, persuading and influencing, entrepreneurial thinking.
Adopts thinking that is informed by context and practice, shows consistency of treatment and a clear outcome focus. Able to select and evaluate information to plan and manage communications for various audiences.
Able to enable an efficient, effective and transparent flow of information, across groups and stakeholders.
Ability to manage multiple requests and prioritise according to strategic needs.
Solid work experience at a similar level, managing communications for public or supporter engagement in Africa.
The position requires ability and willingness to travel domestically and internationally up to 15% of the time.
This position demands responsiveness to context, openness to working flexibly, and willingness to adjust according to operational realities.
World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. Southern Africa has experienced significant environmental landscape changes related to drought, cyclones and flooding which affect food security, sanitation, education and child protection. The vast majority of the population lives in poverty and their coping mechanisms having been eroded by frequent and recurrent disasters over the last 10-20 years.
With nine National Offices, the Southern Africa region (SAR) continues to prioritize disaster management through its Humanitarian and Emergency Response division which contributes to the regional strategic goal of Building Resilience through Peace, Protection and Opportunity.
PURPOSE OF POSITION:
Provide strategic, innovative and operational leadership for the implementation of World Vision’s Disaster Management (early warning, mitigation, response and recovery) in Southern Africa, to contribute to the regional and National office strategies.
Ensure the quality of WV emergency response engagement including appropriate structures, standards (internal and external), policies, staffing and resources.
Provide leadership to the DM2020 process working across all sectors and functions to ensure WV’s disaster management work is cutting edge, and effectively supporting children in all types of emergencies, with particular focus on conflicts and urban.
Build relationships internally and externally to increase and promote integrated disaster management and resource development, and be an authoritative voice for policy change and learning.
Strategy and Leadership:
Position World Vision as a competent, innovative and effective humanitarian agency by ensuring that the Southern Africa region responds professionally to all categories of emergencies, and undertakes effective disaster management.
Develop SAR Humanitarian Emergency Affairs (HEA’s) contribution to the SAR business plan and the Partnership’s vision for Disaster Management 2020, using innovative and cutting edge programming and processes.
Work across sectors and functions to support strategy and ensure effective disaster management in all areas of WV’s work.
Assess pending disasters through scenario analysis and design and develop preparedness, advocacy and resourcing action plans.
Facilitate the establishment and functioning of emergency preparedness and response strategies on the basis of sub-regional country groupings.
Work with the resource development unit and support offices to ensure effective resourcing of all aspects of disaster management, including innovative funding opportunities with non-traditional donors.
Working with national offices, assess, adopt and operationalize WV’s engagement with a range of contemporary humanitarian principles or issues such as international humanitarian standards, conventions, codes of conduct, vulnerable populations, contextual & humanitarian analysis, conflict issues, at a national level.
Work closely with other teams for appropriate integration in Southern Africa Region.
Working closely with NDs, the Regional Security Director and Office of Corporate Security, promote appropriate measures to ensure risks are objectively assessed, mitigated and communicated to staff especially in medium to high risk locations.
Coordinate and supervise the Southern Africa Region HEA team in areas of policy analysis, communications and programming.
Emergency Response Coordination:
Support and advise the Southern Africa Regional Senior Director of Operations in the event of Category 2 and Category 3 declarations and in the matrix management of Cat III responses.
Ensure National offices have the technical and managerial capacity to respond to Cat 2 and 3 responses, by using response registers or by provide short term leadership of emergencies.
In the event of a Global or National Office Response declaration, fulfill all duties of the Regional HEA Director as outlined in the emergency management system manual.
Monitor all Southern Africa HEA projects on a regular basis, noting policy implications, and offering appropriate support to ensure projects are managed according to WVI and international standards.
Technical Support/Capacity Building:
Support capacity building of HEA units at NO level, including technical staff and Learning Centres to build understanding and engagement in disaster management to support ensuring clear goals and accountabilities are established and achieved.
Lead the Southern Africa Regional HEA team in ensuring that national offices have the knowledge, skills, resources tools and capacity to maximise mitigation, preparedness, response and transition at a community level.
Ensure individuals’ performance and development needs are met, and employees are high performing and engaged.
Engage in National Office (NO) HEA staff hiring processes.
Assure that National Offices have a functioning national emergency preparedness fund in place as per policy guidelines.
Ensure that Regional Rapid Response Team capacity is recruited, built and developed.
Promote and ensure high standards of programmatic quality in such areas as emergency programming and DME.
Facilitate transition strategies so that relief programs are integrated into national offices and regional entities where feasible.
Ensure that ICRC/NGO Code of Conduct including SPHERE and other humanitarian minimum standards are maintained in responses.
Ensure that the NOs, National and Community Disaster preparedness plan are updated as frequently as necessary.
Assist in establishing Early Warning systems and strengthening Early Warning and Early Action implementation.
Participate in, and facilitate lessons learned processes, program evaluations and audits (operational as well as financial) of NO/PO programs, and contribute to post-audit monitoring and remedial activities.
External Engagement and Collaboration:
At a strategic and policy level, represent WV with government agencies, UN, INGO and church bodies, in collaboration with National Offices (if present), dealing with macro and local issues regarding humanitarian principles including advocating on key issues which affect the most vulnerable.
Enhance constructive collaboration with Global Center, SAR departments, Technical Service Operation, Support Offices (SOs), global capitals, NOs, regional networks, institutional donors and organizations at regional and country level to ensure effective and efficient disaster management.
Promote continuous learning in the field of HEA at regional level and ensuring that NOs take up good practices. Share learning, innovations and better practices across the region and HEA communities of practice (CoPs).
Active engagement with HEA CoPs.
Working with the External Engagement Director, represent WV SAR in strategic forums that could enhance WVs profile.
In line with NO and RO strategy, build consortium and relationships with other agencies for disaster management.
Ensure HEA is contributing to CWB reporting and breaking silos between development and relief.
KNOWLEDGE, SKILLS & ABILITIES:
Masters-level degree in international development or a similar field.
A Minimum of 10 years of humanitarian experience with minimum five years in a leadership role in a large international organization preferably in Africa.
Seasoned experience in strategy development, response management and program integration.
Proven ability to manage seasoned professionals in a virtual environment.
Strong empirical knowledge of the humanitarian sector including humanitarian charters, laws and standards.
Ability to influence and lead in a globalized organization in an increasingly complex industry environment.
Very good experience in networking, relationship building and creating strategic partnerships with UN agencies, INGOs and research institutions.
Understanding of management and integration in a cross functional matrix model.
Strong commitment to WV’s vision, mission and core values.
Demonstrates Christ-centred life and work.
Excellent communication and interpersonal skills.
High degree of negotiation and persuasion skills.
Ability to travel internationally as needed.
Ability to work with a reasonably level of comfort in high tension and high security risk situations.
Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical hardships.
Strong written and verbal skills in English and preferably another language, especially French.
*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.
PURPOSE OF POSITION:
World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.
The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.
World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.
Fleet Strategy & Practice Development:
Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.
Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.
Strategic Fleet Management:
Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.
Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).
Explore the development of road safety programme opportunities with donors & suppliers.
Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.
Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).
Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.
Develop technology solutions to monitor fleet assets, operational use and disposal.
Drive high standards and performance through setting clear direction and empowering and influencing others.
Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.
Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.
Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.
Actively contribute to internal and external forums, working groups and networks related to fleet management.
Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.
Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.
Oversee the development and implementation of global capacity building plan for operational fleet management.
Engage with senior leaders to raise the awareness of fleet management protocols and practice.
Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.
Knowledge Management & Quality Assurance:
Promote alignment with WV Fleet Management Policy.
Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.
Encourage mutual learning on fleet management issues at a Regional and Global level.
Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.
Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.
KNOWLEDGE, SKILLS & ABILITIES:
Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.
Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).
Suitable transferable qualifications from Military, Government or Private Sector.
Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.
Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.
Proven experience in Financial Cost Centre management.
Procurement, Supply Chain or Logistics experience.
Understanding of Humanitarian operations.
Proven experience in managing coaching and developing staff.
Preferred Skills, Knowledge and Experience:
Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).
Experience in fleet management optimization and sound understanding of the transport industry.
Previous experience in contract negotiation and supply arrangements with vehicle suppliers.
Experience in fleet management/operations within the Humanitarian sector.
Proven people leader with the ability to influence widely across a diverse organisation.
Previous experience in managing complex cost centers with Business analysis skills.
Proven business acumen and political savvy, must know how to get things done through formal and informal channels.
Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
The position requires ability and willingness to travel internationally up to 35% of the time to potentially high risk operational areas.
Flexibility in work hours is expected.
*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.
*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.
*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.
World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.
If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.
If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.
Minimum Eligibility Requirements for all Emergency Response Roster Positions:
5+ years of cross cultural humanitarian emergency experience outside of your home country.
Minimum 2 years experience serving successfully in fragile or unstable environments.
Experience directly managing staff during humanitarian emergency responses.
Ability to work long hours in stressful environments with a variety of skilled professionals.
Demonstrated management of budgets in emergency response settings.
Willing to serve unaccompanied; most likely in a team house setting.
English proficiency; written and verbal.
Grant Acquisition Management experience in your personalized expertise.
Strong track record in developing good working relationships with governmental institutions and multilateral agencies.
Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.
When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.
Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):
Programmes Strategy & Development Director
Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):
Communication and External Engagement Manager
Human Resources Manager
Support Services Manager
Information Management Manager
Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager
Grant Acquisition and Management Manager
Cash Programming Manager/Specialist
Water, Sanitation and Hygiene (WASH) Manager/Specialist
Mental Health and Psychosocial Support Manager/Specialist
Education in Emergencies Manager/Specialist
Child Protection ManManager/Specialist