World Vision International

Job Opportunities in South Sudan

World Vision has been working in South Sudan since the country's birth in 2011. Previously to that, World Vision had been operating in the area since 1989, when it expanded its operations from the north of Sudan. Currently, the principle of WVSS’ work is to support the South Sudanese people in their pursuit of a just and lasting peace.

WVSS’ mandate is working towards the empowerment of the South Sudanese people, especially the children, to enjoy the benefits of peace including justice, basic human rights, access to essential services, and sustainable economic development

Current Opportunities

People & Culture (HR) Director, South Sudan

PURPOSE OF POSITION:

To provide strategic leadership to WV South Sudan in the area of people management & organizational development in order to optimize organizational performance, fulfill World Vision mission, vision, core values and contribute to the measurable improvement of the well-being of vulnerable children and communities in the Country.

The People & Culture/HR (P&C) Director is primarily responsible for ensuring, developing and promoting P&C strategy, leadership development and sustainability, staff and organisational well-being, performance and accountability culture, diverse and talented workforce with the right set of mindset and behaviours, internal and external networking for greater impact and a professional and sustainable P&C function in the organisation.

KEY RESPONSIBILITIES:

Ensuring Strategy Development and Execution:

  • Provide strategic guidance and input to the senior leadership team in the alignment and execution of the National Office Strategy and business plans with Our Promise 2030.

  • Develop and implement the People and Culture (P&C) strategy and business plan in support of and in alignment with country, regional and global strategic priorities.

  • Spearhead the monitoring and reporting of people & culture metrics related to talent acquisition, development, retention, performance management, employee engagement and organizational leadership.

  • Advise and support the Country Programme Director (CPD) and the Senior Leadership Team (SLT) in engagement on critical issues relating to attraction, development, deployment, retention and separation of staff.

  • Serve and contribute as a member of the Crisis Management Team to ensure safety and security of staff and serve as a member of the National Disaster Management Team.

Promoting Leadership Quality and Sustainability:

  • Build the capacity, depth and breadth of National Office and Projects leadership to meet the evolving leadership needs, to realize Our Promise 2030 and to enable transformational mindsets and behaviours.

  • Identify and nurture of globally, regionally and in-country mobile talents to support leadership and career development, succession planning and retention of high potential managers and leaders in fragile and conflict areas and to prepare a pipeline for future leadership for grants.

  • Design and spearhead the capacity development of staff to prepare staff to work the required mindset and behaviours in most vulnerable areas.

  • Design and execute an orientation and on-boarding strategy that will enable staff to understand Strategy 2030, its implications on World Vision fragile context program and prepare with the right mindset and behaviours to address the needs of grants management.

Ensuring Staff Engagement and Well Being:

  • Maximize staff well-being to enable our staff to embrace the opportunities and challenges in meeting Our Promise 2030. Contextualize, promote and support systems, services and programs for employee well-being.

  • Execute Our Voice survey and leverage the results to enhance Staff and Organisational Well-being. Together with the senior leadership, plan and drive measurable improvements in Organisational Leadership, Culture, Agility and Effectiveness.

  • Strengthen the quality of Staff Care and Peer Support interventions especially in fragile, response and conflict areas.

  • Identify the organisational culture gaps and plan culture change Interventions to promote leadership and staff mindset & behaviour changes to deliver our promise to the most vulnerable children.

  • Design and execute compensation and benefits strategy, systems and processes in alignment to strategy 2030 that enables the organisation to attract right staff, stay competitive within the local labour market and promote staff retention in the most vulnerable areas.

Promoting Accountability and Performance Culture:

  • Maximize accountability for Organizational culture, agility, and effectiveness which drives high performance and realization of Our Promise 2030.

  • Lead re-structuring processes before a major program growth, downsizing or pre-positioning for an emergency response

  • Promote a culture of diversity and encourage spiritual development of Christian leaders, promote interfaith principles and values and oneness among Christian and staff of other faith.

  • Spearhead the performance management process, strengthen the quality of performance and promote career conversations in the office.

  • Review and contextualize global and regional P&C Policies to National office P&C policies for International assignees and national staff and ensure its alignment with Country labour laws.

  • Regular monitoring and strengthening of internal controls related to staff safety, hiring and separation processes, payroll management, employee relations.

  • Ensure people management risks are identified and the organization regularly reviews and implements adequate risk mitigation measures. Strengthen the risk mitigation measures especially in fragile, response and conflict areas.

  • Provide leadership in educating staff on employee relations and investigations protocol and ensure cases are managed confidentially and promptly.

  • Oversee grievance management, corrective and disciplinary actions in line with organizational policies.

Developing Capable and available Workforce:

  • Spearhead the acquisition and prepositioning of a diverse and talented workforce by work force planning for upcoming grants.

  • Ensure that the National Office recruitment policy, system and Processes are well established for acquiring right talents with required competencies, mindsets and behaviours required to realize Our Promise 2030.

  • Ensure monitoring and reporting systems for national & International hires are effectively managed.

  • Promote gender and diversity and female leadership through right identification of talents at all levels.

Developing a Strategic and Professional People & Culture Team:

  • Ensure that the People &Culture function has the required capacity, capability, systems, processes, policies and guidelines that drive transformation of mindsets and behaviours and realization of Our Promise 2030.

  • Promote a customer centric culture in the People & Culture function, ensuring professionalism and accountability in delivering services to staff and leaders.

  • Provide overall leadership and technical support to the P&C team, coaching and mentoring the team through regular meetings, sharing and monitoring weekly, monthly and quarterly individual plans to support their professional growth and development.

  • Design efficient P&C systems and processes with a particular focus on process excellence and ensure that Our People information system is fully operational with 100% accuracy.

Promoting External and Internal Coordination:

  • Establish proactive linkages and strategic networks with key International NGOs and other stakeholders at the national and international level for broader impact and also to keep abreast of the ongoing changes in external environment that affects the fragile context operations.

  • Develop, manage and sustain relationships with Regional and Global Centre P&C functional leads to proactively engage on fragile context peculiarities and its implication on P&C function.

  • Consistently develop and maintain working relationships with SLT and different departments including field based program managers.

KNOWLEDGE, SKILLS & ABILITIES:

  • Educational level required: Bachelor’s degree in Human Resources Management, Business Management or Social Sciences.

  • Master’s Degree in the relevant field is an added advantage.

  • Technical Training qualifications required: Professional qualifications in Human Resource Management or Organizational Development or Leadership Development.

  • Experience: Minimum of 5 years’ experience in a Senior Human Resources Management position in an international Non-Profit organization in conflict and fragile countries.

  • The candidate should have a personal calling, passion for service rather than monetary value as this is a challenging context with basic amenities.

  • Excellent Strategic thinking and understanding of humanitarian operations in fragile contexts.

  • Proven record of managing people in a diverse cross-cultural and interfaith settings and initiating and implementing organizational change in restricted and fragile contexts.

  • Proven track record of integrity and the ability to apply HR principles in a fair and consistent manner.

  • Must be familiar with INGO international staffing policies and have a knowledge of Regional/ Country labor laws.

  • Demonstration of well-developed interpersonal skills, excellent communication skills, both verbal and written.

  • Highly flexible and agile in style with the ability to produce creative and pragmatic solutions to complex Human Resources problems.

  • Proven conceptual & analytical skills.

  • Sharp mind, quick in decision making - knowledge for P&C/global policies at hand to facilitate decisions.

  • Proven facilitation skills.

  • Display considerable initiative and independence, with the ability to take lead and shoulder responsibility.

  • Emotional maturity, personal resilience and calmness in the face of an ever evolving context.

  • Ensure a gender perspective in the scope of work.

  • External engagement. Internal engagement and networking skills.

  • Spiritual maturity, interfaith knowledge and a biblical worldview – Ability to communicate WV’s Christian identity and mission to non-Christian staff in an inclusive way.

  • Very good Organizational Development and change management skills especially the ability to design and execute OD interventions in a fragile & Grants funding context.

Experiences, exposures and learning opportunities include:

  • A few months deployment experience in a fragile context.

  • Experience in emergency response scenario planning process.

  • Experience working with different country labour laws - at least more than two to diversify the minds in different laws.

  • Experience in risk management in high risk and sensitive environments.

  • Peer mentoring and coaching from a seasoned GAM, HEA or a P&C Leader who has worked in these contexts long enough.

Some useful trainings for this role include:

  • HEAT (Hostile environment awareness training) and SRMT (Security Risk Management Training ) or a UN equivalent.

  • HEARRT (HEA training).

  • Enterprise Risk Management Training.

  • Staff care and Critical incident stress management training.

  • Certification in trauma counselling or certain basic training in this area.

  • Interfaith training.

  • MSTC (or similar trainings on context monitoring).

  • Disaster Management Training.

Working Environment/Training:

  • Work environment: Office-based with some travels to projects in the country.

  • Travel: 25% National and regional travel / 5% international travel is required.

  • On call: 24/7

  • Ability to work under pressure and in stressful environment.

Food and Cash Based Programming Manager, South Sudan

PURPOSE OF POSITION:

To provide strategic leadership, technical management and coordination to World Vision South Sudan food assistance program(both food in kind and cash based programming) by ensuring that the design, implementation and monitoring is done by integrating with other relevant sectors Food Security, Nutrition and Education in order to lead to quality programming and efficiency while ensuring that donors and World Vision standards in food and cash based programming are followed/adhered to.

KEY RESPONSIBILITIES:

  • Spearhead development and negotiations of food programs by mobilizing and sustaining support from World Vision Partnership and Donor organizations (WFP, FAO, ECHO, USAID) for both humanitarian and development operations in Food security, Nutrition and Education.

  • Ensure good networking, engagement and good relationship with WFP, FPMG and Support Offices to ensure trust and continued partnership with World Vision South Sudan.

  • Develop and support the capacity building of National staff in Food programming and project management.

  • Support the Project Managers/Senior Food Assistance Officers in designing food/Cash projects that are integrating with relevant sectors i.e FSL, Nutrition , education in order to ensure quality programming and greater impact.

  • Conduct Field monitoring of Food Programming both in kind and cash based programming within World Vision South Sudan by ensuring that implementation is done as per WVI and donors standards and policies .

  • Ensure accurate reports are timely submitted to Donors and all stakeholders.

  • Active participation and engagement with relevant clusters as required; FSL, NFI, Education and Nutrition.

  • Support Operations and Program in engaging in country donors and UN agencies in order to preposition and ensure good relationship with World Vision South Sudan.

  • Provide oversight over the project financial procedures, including budgeting, budget tracking , control, invoice payment/PBAS commitment and reporting of Food/Cash based Projects.

KNOWLEDGE, SKILLS & ABILITIES:

  • University degree.

  • Requires at least three years’ experience in both humanitarian emergency and community development.

  • Experience in developing and implementing all types of food programming (GFD, FFE, FFA, SFP, Cash transfers).

  • Affinity to development.

  • Good oral and written communication skills.

  • Proven ability in relating with national staff and governmental authorities.

  • Able to work in a harsh and demanding environment and adaptable to rapidly Changing contexts.

  • Able to learn new languages readily.

  • Able to travel to security-risk areas, as often as 40% of the time.

  • Computer aptitude desirable (MSWORD, EXCEL, Lotus Notes).

  • Ability to lead, plan, and organize.

  • Good understanding of World Vision Commodity management and Sphere standards.

  • Good coordination and leadership skills.

Working Environment/Travel:

  • This position requires frequent travel to the field and international travels (40%).

Sponsor Engagement Special Projects Leader

*Preferred location: Asia Pacific Region. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision is looking for a strong, energetic and inspiring project leader to take forward an innovation process aimed at improving our ability to engage sponsors globally, and connect them with 3.2 million children and their communities.

As World Vision’s Sponsor Engagement Special Projects Leader, you will facilitate successful outcomes that improve business function. You will lead the delivery and management of innovation projects, collaborate with diverse sets of stakeholders, and continually assess and adapt work to make projects more effective – all with aim of making the World Vision sponsors’ Experience rewarding and fulfilling.

The key responsibilities for which you will take ownership in this role are:

  • Collaborating extensively across the World Vision Partnership to influence change processes.

  • Leading the development, testing, implementation and mainstreaming of innovations to the World Vision sponsors’ experience.

  • Providing leadership and support within the Sponsorship Engagement Team and its internal and external stakeholders to continually improve sponsor’s experiences with World Vision.

In this role, you will report to the Director, Sponsor Engagement, and work closely with the Senior Advisor of Sponsor Engagement Improvement to identify projects necessary to continuously improve the Sponsor Engagement feature set. You collaborate regularly with partner offices to draft and agree on scope, and with Senior Manager Business Systems Capabilities & Support, WVIT, Operations, Field Engagement team, and Support Offices to drive the project to completion.

KEY RESPONSIBILITIES:

Lead innovative continuous quality improvement of Sponsor Engagement features:

  • Facilitate development of improvement concepts with input / validation on ideas, proof of concepts and tests, working closely with SOs/NRDs to ensure target market personalisation needs are met.

  • Working with multiple marketing/experience/product/consumer facing projects, define the scope necessary to realise the global multi-year roadmap of Sponsor Engagement feature improvement roadmap defined by the Senior

  • Advisor, Sponsor Engagement Improvement. Work with the Director, Sponsor Engagement to ensure Go-To Field/Market sign-off to effectively deliver end to end.

  • Collaborate with and contribute to bilateral / multi-lateral continuous improvement development and testing plans, including orchestrating cross-functional input, and ensuring alignment with the broader stabilising of sponsorship.

  • Lead the processes and activities needed to identify, define, combine, unify, and coordinate the various processes and project management activities within the project management process groups.

  • Conduct risk management planning, identification, analysis, response planning, and controlling risk on projects.

  • Design and deliver proof of concepts, pilot winning efforts, scale out efforts to the partnership.

  • Organise, manage, and lead project teams. This may or may not include the direct management of resources, but does include the coordination of project related activities to maintain the timeline, and scope of the project.

  • Negotiate successful alternative plans as appropriate to keep the overall goals and deliverables on course.

  • Ensure systematic programme and project tracking and reporting.

  • Consult on the implementation of all Sponsor Engagement features improvements and its effective monitoring towards enabling an ongoing conversation on the reality of quality and the opportunity for improvements year on year.

  • Contribute to the ongoing definition, scope and design of the Sponsor Engagement coherent story, which enables compelling, tangible progress and impact communications to sponsors globally.

  • Incorporate the large and complex efforts resulting from the above into World Vision’s business as usual process.

Lead and influence Partnership-wide adoption of innovation processes:

  • Manage the processes and activities of the performing organisation that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken.

  • Identify all people or organisations impacted by the project, analysing stakeholder expectations and impact on the project, and developing appropriate management strategies for effectively engaging stakeholders in project decisions and execution.

  • Engage and communicate with Marketing stakeholders at World Vision Support Offices (funding offices) to provide ongoing visibility and transparency into the timeline, deliverables, dependencies and status of all efforts led by this role.

  • Represent and support Director, Sponsor Engagement where required in leadership team meetings and stakeholder engagements and communications.

  • Contribute to the development of a culture of constant improvement through the implementation innovation and coaching of team members. Be a contributing part of the broader community of innovation change leaders in the World Vision partnership.

Direct Project Management and other responsibilities:

  • Monitor timeliness, performance and budgets of both lines of business programmes and projects, along with executive reporting for consistent accountability of key milestones and interdependencies.

  • Ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information.

  • Manage the processes necessary to purchase or acquire products, services, or results needed from outside the project team. Processes in this area include Procurement Planning, Solicitation Planning, Solicitation, Source Selection,

  • Contract Administration, and Contract Closeout.

  • Plan, estimate, budget, finance, fund, manage, and control costs so that the project can be completed within the approved budget.

  • Ensure that the project includes all the work required, and only the work required, to complete the project successfully.

  • Manage the timely completion of the project.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s degree in marketing, project management, business administration or related field (or bachelor’s degree with extensive equivalent experience).

  • Minimum 10 years project management or marketing roles working with multiple projects in international organisations.

  • Demonstrated success in leading innovative process and/or product improvement in a global organisation with complex organisational structure/relationships.

  • Excellent analytical, creative, and innovative approach to solving problems. Critical thinking and capability of generating consistently accurate and useful information to inform strategic planning and decisions.

  • Proven ability to work proactively, identifying problems and need for change, and adapt plans throughout the project lifecycle.

  • Well-developed abilities in solving complex project issues.

  • Proved ability to think critically, evaluate effectively, adapt to relevant new information or changing priorities, and negotiate when faced with conflicting expectations.

  • Strong interpersonal skills, ability to work across cultures, demonstrated experience of influence of non-reporting relationships and authority.

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing).

  • A minimum of 5 years experience in product or customer experience development, being able to clearly net out conclusions from customer insight and define a hypothesised improvement agenda.

  • Extensive international experience in working across cultures and within complex organisational structures.

  • Experience in managing geographically distributed project team to achieve results.

  • Leading complex planning workgroups internationally.

  • Project Management.

  • Marketing.

  • Team leadership.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

Marketing:

  • Experience in driving marketing efforts focused on acquiring new customers/donors and retaining existing customers/donors.

  • Experience in the not for profit sector.

  • Experience in running split marketing tests that drive long term strategy based on data outcomes.

Leadership and Management:

  • Proven leadership skills.

  • Support Office marketing/supporter experience in a leadership role that needed to clearly weigh up and negotiate revenue raising/protecting opportunities versus costs/efforts.

  • Experience in managing geographically distributed project team to achieve results.

  • Well-developed abilities in solving complex project issues.

  • Ability to consult/collaborate widely, bring together diverse views, and facilitate agreement on critical issues.

  • Good facilitation, mentoring and coaching skills.

  • Ability to see the larger picture and analyse details.

  • Ability and commitment to lead and motivate a team of people from various cultural, linguistic, religious and educational backgrounds.

  • Committed to continuous learning and innovation.

Technical Knowledge, Abilities and Skills:

  • Strong project management skills and ability to work effectively with a diverse team of IT professionals.

  • Experience and skills in change management.

  • Experience and skills in risk management.

  • Ability to work effectively in a complex environment and under pressure.

  • Ability to work effectively in a complex, global organisation.

  • Knowledge of and skills in project management tools (Microsoft Project or Smartsheets required).

Relationship Abilities and Skills:

  • Ability and commitment to work with a broad variety of people from various cultural, linguistic, religious and educational backgrounds as well as virtual teams where members are located in multiple countries and time zones.

  • Significant experience, ability and skills to build effective communication with peers and customers, overcome resistance and influence decisions.

  • Ability to communicate clearly and present effectively to diverse groups of people in various settings and by various means (verbal and written).

  • Good facilitation skills.

Christian Commitment:

  • Understanding of, or willingness to learn, World Vision ministry.

  • Strong Christian commitment as evidenced by life and character and acceptance of World Vision’s Christian ethos as encapsulated in the organisation’s Core Values. This will be manifested by regular participation in devotions, as well

  • as regular attendance in chapel services.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Director, Peacebuilding and Conflict Sensitivity

*Preferred locations: London,U.K.; Washington, D.C.; New York, N.Y.; Brussels, Belgium. Position location to be based on home country of successful candidate within a jurisdiction (country or U.S. State) where WVI is registered to operate.

PURPOSE OF POSITION:

The Director of Peacebuilding and Conflict Sensitivity will lead World Vision International’s Peacebuilding and Conflict Sensitivity Team and provide strategic and technical leadership for World Vision’s (WV) global thought and practice on peacebuilding and conflict sensitivity. This is a vital part of expanding WV’s ministry in fragile contexts. The Director will be responsible for leading external engagement for World Vision on children and youth peacebuilding, inter-religious conflict sensitivity and peacebuilding, and conflict sensitivity across all WV’s ministries (disaster management, transformational development, and advocacy).

KEY RESPONSIBILITES:

  • Provide strategic and technical leadership of thought and practice on peacebuilding and conflict sensitivity across the WV Partnership, as an essential part of expanding WV’s ministry in fragile contexts.

  • Lead WV’s global external engagement on peacebuilding and conflict sensitivity, with emphasis on global capitals, and contribute to advocacy needed to expand WV’s impact and influence in fragile contexts.

  • Provide strategic and technical support to fragile context Field Offices to enable world-class peacebuilding and conflict sensitivity programming and practices.

  • Lead the peacebuilding and conflict sensitivity team to high performance, innovation, and constant learning.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Master’s degree or higher with specialization in peacebuilding, conflict, international relations or similar relevant field.

  • Extensive experience with World Vision programming models and tools in fragile contexts.

  • Working knowledge of peacebuilding and conflict-sensitivity teams within multilateral organisations (UN, World Bank) and bilateral donors (e.g. DfID, USAID, GiZ) in Global Capitals.

  • Experience in grant proposal design and implementation.

  • Experience communicating World Vision’s Christian identity in conflict-prone inter-religious contexts.

  • Over 10 years of peacebuilding technical experience.

  • Strong familiarity with World Vision’s conflict sensitivity tools and approaches.

  • Previous attendance at a major international peacebuilding conference (e.g. BuildPeace, Geneva Peace Week, Alliance for Peacebuilding, World Bank Fragility Forum).

  • Experience working in multi-stakeholder international networks, coalitions, and consortia (e.g. UN, European Union, GPPAC, EPLO, BOND).

  • Hostile Environment Awareness Training (HEAT) or recognized equivalent security training.

  • Certification as a trainer in a globally-recognised conflict analysis tool.

Preferred:

  • Facilitation ability and leadership in another language (e.g. Spanish, French).

  • Experience creating and managing assessment tools and data platforms for conflict analysis.

  • Commitment to constant iterative improvement and learning.

  • Track record in creating and scaling-up innovation.

  • Author or editor of articles or publications on peacebuilding or conflict sensitivity.

Work Environment:

  • The position requires ability and willingness to travel domestically and internationally up to 33% of the time, including regular travel to conflict-affected contexts.

Education Technical Advisor

PURPOSE OF POSITION:

The Education Technical Advisor is responsible for strategic development and quality oversight of the Education Sector across all WV South Sudan operations and department functions. This includes strategic leadership and external engagement to continue to build and strengthen WV South Sudan’s Education portfolio, identify and realize new resourcing opportunities for Education programming, and provide technical oversight to ensure quality Education programming that meets and exceeds INEE Minimum Standards, and other key international standards. The Education Technical Advisor should take leadership of national and international advocacy for strengthening Education in South Sudan, specifically contributing to WV South Sudan’s national campaign It Takes A Nation to Protect the Future Generation, an advocacy campaign explicitly seeking to promote the protection of children.

Technical support shall include development and review of quality project design, indicators / targets and budget development; input to project start up and implementation strategy for Education projects; input and review of external assessment, baseline or evaluation TORs and Education related procurement requests / requirements for projects; required reporting and review; field level quality monitoring of Education interventions; conduct or support training to strengthen field level Education staff capacity and quality of programming. In addition to conducting training, the position has an explicit mentorship and coaching responsibility to build national technical staff capacity in Education sector technical supervision.

This position is also responsible for providing active participation on behalf of WV South Sudan in all Education related coordination forums, including technical working groups, across the humanitarian and development nexus in South Sudan.

KEY RESPONSIBILITIES:

  • Provide strategic leadership to Education related external engagement for the purposes of advocacy, programme development, dissemination of learnings and best practices, and demonstration of thought leadership in key Education themes (at national, regional and supporting global engagement as this pertains to South Sudan).

  • Policy & Advocacy: Prove leadership and/or participate in national level Education policy development and advocacy to promote realization of improved Education for girls and boys in South Sudan; Liaise with WV Partnership to support regional and global Education P&A with evidence based learnings and key messaging; Support the Senior Protection, Gender & Advocacy Advisor in the It Takes A Nation advocacy campaign to end violence against children.

  • Support PDQA Team in program design, proposal development and quality assurance (assessment, monitoring, evaluation tool development / review and conducting of rapid assessments).

  • Cluster Coordination: Represent WV at the Education Cluster and all related technical working groups; Actively participate and where possible provide leadership in other Education forums (i.e. GESS); Ensure timely submission of Education 5Ws and national field updates for Education activities on a monthly basis, along with any other information requested ad hoc by the Education Cluster and other Education-related coordination forums.

  • Provide technical support during implementation to Project Managers to ensure Education programming comply with international and national minimum standards and best practices. This should include recruitment of project-specific Education personnel, technical inputs into assessment or monitoring tools, facilitation of trainings as required by project designs, technical inputs to develop IEC materials / messages, selection of GIK items to support programming, guidance for appropriate implementation strategies that are both child-friendly and mitigate risks of child rights violations and incidence of GBV, etc. Technical support should be provided remotely and at field level in person.

  • Develop and rollout mentorship and coaching plans for national Education staff to promote capacity building in technical supervision. This should include developing /updating / contextualizing South Sudan-specific TOT and training packages in key Education models, checklists for quality monitoring, recruitment tools, etc.

  • Any other related duties as requested.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Education related field.

  • Master’s Degree and/or Professional Teaching Qualification strongly preferred.

  • Minimum of 5 years of field level experience in Education in Emergencies technical supervision and support.

  • Completion of certificate courses or otherwise demonstrating experience in key EIE and Education in development minimum standards, programming models and best practices (i.e INEE Minimum Standards, Sphere Standards, UNICEF Education models). Experience should include qualification as a trainer for all Education models and/or methodologies, including pedagogy; development and/or contextualization of curricula for ECD, ALP, vocational training, etc.

  • Certificate courses or demonstration of field level experience in integrated child protection programming in Education (i.e. Child Friendly Spaces, ECD curriculum, Vocational training for economic reintegration of children of concern, CP and GBV Mainstreaming in Education) strongly preferred.

  • Experience in external engagement, Education policy development, advocacy for children’s rights to Education and improvement of Education services strongly preferred.

  • Experience working in South Sudan strongly preferred; successful candidate must have a minimum of 2 years hardship / humanitarian context.

  • Excellent analytical and written skills, and strong computer skills.

  • Fluency in oral and written English; working knowledge of Arabic and other languages spoken in South Sudan an asset.

  • Additional qualities: ability to multi-task, ability to handle pressure well, ability to improvise, flexibility, adaptability to transition.

Work Environment/Conditions:

  • Work environment: National Office

  • Travel: 30% domestic travels is required

Response Programmes Director

*Country location to be determined based on response.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.