World Vision International

Job Opportunities in Tanzania

World Vision Tanzania (WVT) is a Christian, relief, development and advocacy Non-Governmental Organization (NGO) which started in 1981.

WVT works with all people regardless of tribe, religion and ethnicity to help improve and sustain the well-being of children within families and communities, especially the most vulnerable.

By 2020 WVT will be contributing to the measurable improvement in the sustained well-being of 22 million boys and girls – especially the most vulnerable.

Current Opportunities

Gender and Advocacy Officer- KFNP Project

Purpose of the position:

To provide overall guidance and coordination to support World Vision Tanzania’s efforts to mainstream safeguarding (Child and Adult protection) within WVT’s program areas aimed at achieving Child Well Being Outcomes (CWBO).

To advance gender equality, women’s and girls’ empowerment through successful coordination and effective implementation of activities related to prevention and response to Gender Based Violence (GBV) in communities thus contribute to children wellbeing outcomes. Support and advocate for Partnership campaigns such as End Violence Against Children (EVAC), It Takes US All (ITUA). Ensure strong partnership with project partners working and engaging directly with field teams, consistency and quality in programming, as well as supporting coordination for advocacy on girl’s and women’s protection and empowerment.

Major Responsibilities:

  1. Implementation and technical support

  • Lead in the development of the project design and ensure sustainability is incorporated

  • Responsible for harmonized implementation of Protection and GBV project activities (in align with WVT approaches) across the three current refugee camps i.e. Nyarugusu, Nduta and Mtendeli looking at both the donor requirements and local practices on Protection and GBV prevention and response.

  • Ensure quality GBV interventions by providing technical assistance field staff and consultations with the Area Program Ministry Facilitators (AMPF).Guide planning and implementation of the Protection and Gender/GBV work plans and conduct regular technical monitoring visits to the field sites to ensure quality delivery of the programme;

  • Contextualize/adopt design guidelines and ensure utilization at Project/AP level

  • Provide technical support to the Kigoma Refugee Response (Kigoma Food and Nutrition Project) in developing and implementing a multi-sectoral and coordinated Protection (child and adult) and GBV prevention and response programme to include referral and reporting mechanisms, information sharing, coordination, and monitoring/evaluation.

  • Facilitate establishment of well-coordinated Protection and GBV collaborative network among key Partner Agencies i.e. UNHCR, WFP and government institutions

  1. Monitoring, Reporting and Documentation

  • Maintain mutually beneficial relationship with all implementing partners.

  • Ensure knowledge transfer to government and implementing partners, including documenting best practices and lessons learned.

  • Analyze and report on programme and project progress in terms of achieving results, using existing monitoring and evaluation tools and introducing new mechanisms and systems where necessary and as the context dynamics allow.

  • Liaise with focal point persons when needed and ensure preparation and submission of project reports.

  • Provide oversight for programme monitoring including setting up of protection and accountability mechanisms.

  • Share monitoring data and utilize for decision making

  • Contribute to evaluation planning, support data collection, analysis and interpretation

  • Facilitate dissemination and use of baseline and evaluation findings; and lead implementation of recommendations.

  1. Capacity Building

  • Work with staff and partners to identify capacity building/training needs and maintain a training matrix.

  • Develop and revise training materials according to local context and conduct relevant Protection and GBV training sessions for partners, local authorities, WVT staff and other stakeholders.

  • Facilitate capacity building of project staff and partners in Protection and GBV enable them effectively advocate for and implement effective Protection and GBV interventions.

  • Conduct orientations and refresher trainings to staff, local volunteers and contracted workers who directly interact with adults and children on WVT’s safeguarding management Policy standards and ensure compliance.

  • Lead the capacity building initiatives of communities and partners on monitoring and ensure participatory monthly data collection.

  1. Engagement, Networking and Fundraising

  • Represent the Project in interagency working groups, meetings and coordination forums on Protection and Gender issues within the Kigoma Refugee Response established frameworks.

  • Support the National Gender and Advocacy Manager and National Child Protection Coordinator in representing WVT in Protection and GBV stakeholder meetings at National and Regional levels in collaboration with the Program Team Leader, Regional Manager and National Coordinators.

  • Report on resource mobilization opportunities at National and Regional levels

  • Participation in National/International Protection and GBV/FGM key advocacy days at National and Regional levels in collaboration with the Program Team Leader, Regional Manager, National Coordinators and other Partner Agencies.

  • Work closely with UNHCR Protection Unit and Lead Protection Agencies in Protection and Advocacy, and government affiliated departments within ministries for technical direction and leveraging of resources to support Protection and GBV/FGM interventions in the project area.

  • Support fundraising initiatives in collaboration with Grants Acquisition and Management and Quality Assurance Teams.

  • In collaboration with working group members, support the development of advocacy activities to raise awareness on Protection and Gender Based Violence including through events such as the 16 Days of Activism, etc

  • In collaboration with other actors, assist in developing initiatives to ensure regular and consistent advocacy on GBV concerns.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • A Bachelor’s degree in social sciences such as Social Work, Gender Studies, Development Studies, Community Development, Sociology or their equivalent

  • A minimum of 3 years working experience in implementing Protection and/or GBV projects at community level with proven leadership experience with evidence of successful implementation

  • A good understanding of the international gender mainstreaming approaches and the international protection framework for refugees and asylum-seekers.

  • Proven track record in engaging with government ministries and other stakeholders

  • Proven track record as a staff and community trainer and capacity builder in Gender and Development, prevention and response to GBV and other harmful cultural practices.

  • Proven ability in integrating Gender in sector specific project cycle

  • Good understanding and working experience of development, advocacy and emergency affairs approaches.

Key Competencies/Attributes:

  • Experience and understanding of Protection and Gender/ GBV programming on the ground the understanding of the role and importance of addressing gender justice and GBV in the development or humanitarian field.

  • Experience in training development, delivery of staff training, adults learning and development.

  • Familiarity and understanding of Protection and Gender/GBV in the community setting and gender/GBV industry progress in related fields and the contribution of Civil Society Organizations’s and faith-based agencies.

  • Understanding of gender norms and the contribution of cultural and religious social teachings towards gender justice, protection, safety and elimination of violence, in particular against women and girls.

  • Must have good oral and written communications and relationship skills

  • Ability to take initiatives, team player who is able to work with minimum supervision

  • Good computer skills in MS office (Excel, word, PowerPoint), Skype, WebEx etc

  • Working Environment / Conditions:

  • Work environment: Project-based with frequent travel in project intervention areas

  • Travel: 30% Domestic travel is required.

  • On call: Available as required.

Agronomy Assistant-ENRICH

Purpose of the position:

To provide technical support to ENRICH Project in working with small holder farmers in order to develop better farming conditions to improve productivity and household’s nutrition.

The holder of the position should communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that is an example to others.

Major Responsibilities:

  • Facilitate appropriation of locally identified bio-fortified crops and production scaling up

  • Provide technical support to farmers on production, harvesting, storage and marketing of bio-fortified dense crops, seed multiplication and support in animal husbandry

  • Facilitate the mobilization, training and monitoring of local institutions (Saving Groups, Commercial Producer Groups and Commercial Villages) for more impactful and sustainable transformational development.

  • Support community groups and HHs in the assessment and production of agro-ecologically appropriate micronutrient-dense fruits, vegetables and animal-source foods

  • Participate in designing, planning and implementing innovative approaches to agricultural and value chain activities

  • Organize, prepare and facilitate ToT and other trainings to selected community members on specific sustainable and environmentally appropriate agronomic techniques

  • Provide appropriate extension services in crop production and management amongst smallholder farmers focusing on diversification and intensification of agricultural production and promoting integration into value chain activities.

  • Develop and provide appropriate linkages with various like-minded partners i.e research institutions, NGOs, government authorities, government programs, etc

  • Facilitate appropriation of locally identified bio-fortified crops and production scaling up

  • Provide regular and timely reports on project trainings and other activities to supervisor and field colleagues on the progress of project implementation

  • Participate in project trainings, surveys, monitoring exercises, and donor, country and head office visits as required

Qualifications: Education/Knowledge/Technical Skills

  • B.Sc. in Agronomy, Agriculture General, Horticulture, Agricultural Extension and Education or related field

Required work experience

  • Candidate must have at least 3 years of working experience in the agriculture sector with preferred knowledge in bio-fortification.

  • Experience in Project design and implementation, monitoring, evaluation and reporting

  • Excellent interpersonal skills, proven networking, team-building, organizational and communication skills

  • Good Computer skills in MS office i.e Excel, Word, Power Point, etc is essential

  • Significant experience of working with government officials, community groups and communities

  • Prior experience with donor-funded programs

  • Must be fluent in English and Swahili

Working Environment / Conditions:

  • Work environment: Willing to work in rural areas with frequent visits to the field

  • On call: During working hours unless there is an emergency

Response Programmes Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Programmes Director oversees/leads the Sector Programming Team, including Program Officer(s), Design Monitor Evaluation (DME), Humanitarian Accountability and Information Management. The Programme Director supports the Response Director (RD) and Operations Director (OD) in designing the response strategy and operations plan and works in close coordination with both.

The Response Programmes Director is responsible to manage grant acquisition, assessments, monitor and humanitarian accountability and liaises with Support Offices (SOs), and international donors.

Response Programmes Director is part of the Response Senior Leadership Team. Response Programmes Director will coordinate/advise with Response Director (RD)/Senior Leadership Team (SLT) go or no go for proposals.

KEY RESPONSIBILITIES:

Establish, lead, resource and staff the programmes unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Programmes organisational structure and staffing plan with HR.

  • Work with HR to recruit and deploy Programmes staff and plan for capacity development.

  • Ensure Programmes staff handovers are conducted.

  • Develop Programmes budget in coordination with Finance.

  • Support RD and Finance in developing Response Budget, ensuring strong alignment and coordination with Operations team during budgeting and budget management process.

  • Plan for Programmes Unit transition/integration with NO, where applicable.

Lead the programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality:

  • Support development of operational intent plan to align with funding allocations ensuring operational feasibility and

  • technical quality.

  • Support Sectors and Operations Director to draft response plan.

  • Work with Grants, Acquisition and Management (GAM) to coordinate grant acquisition.

  • Write Operational Intent inclusive of targets.

  • Prepare project RACIs (responsible, accountable, consulted, informed) for new grants.

Oversee donor liaison and advocacy is undertaken to resource operations plan to address humanitarian needs. The Response Programmes Director will ensure that the GAM team undertake the following activities:

  • Monitor and analyse donor opportunities to ensure they align with operational intent.

  • Communicate humanitarian needs identified through assessments, monitoring data and community feedback to in-country donors and Support Offices International Programmes Groups.

  • Represent World Vision with potential donors (ECHO, DFID, EU, OFDA, etc.) including bilateral, multilateral and corporate.

  • Collaborate with Advocacy to influence donor funding strategies when appropriate.

  • Liaises with SOs regarding donor priorities and opportunities for funding.

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding.

  • Support mapping of all funding sources with Finance.

  • Support funding allocation process (Private Non Sponsorship & grant opportunities) in coordination with Finance, Response Director and Operations to reflect response strategic priorities, operational realities and ensure compliance with relevant funding regulations.

  • Support Finance to track donor funding allocation and commitments to ensure response strategic priorities are funded.

  • Oversee development and submission of project proposals to donors to resource operations plan.

  • Develop project proposals with Operations, Advocacy, Finance and relevant Support functions and ensure stakeholders have the opportunity to review proposals and raise issues prior to submission to donors.

  • Ensure proposals are aligned with the operational plan, sector DADDs and standards.

  • Ensure proposals are aligned with accountability standards and basic DME requirements.

  • Maintain donor and SOs communications to facilitate funding acquisition.

  • Support Finance to ensure an up-to-date funding matrix.

Ensure support for Finance to establish grant management system to guarantee fulfillment of donor requirements:

  • Support Finance to conduct grant orientation or grant start-up workshops for relevant staff.

  • Plan and manage donor reporting to ensure that all donor requirements are met.

  • Support Finance with monitoring of grants for compliance with grant requirements.

  • Oversee planning, implementation, analysis and sharing of findings from assessments and program monitoring.

The Response Programmes Director will ensure that the DME team undertake the following activities:

  • Design and implement community consultation processes to ensure understanding of World Visions role, planned interventions and provide opportunities for input and feedback into programme and project designs.

  • Design and implement Information Provision plan to ensure that accurate and reliable information about the programme is made available and shared with communities in a timely and accessible manner.

Establish and support implementation of complaint and feedback mechanisms:

  • Document, implement and monitor complaint and feedback systems to ensure timely responses to communities.

  • Consolidate and analyse community complaint information to inform Operations and response management of key issues raised by beneficiaries.

  • Coordinate Humanitarian Accountability planning and learning with other accountability focused INGOs and LNGOs.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 3-5 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Work experience as Program Officer at least for 1-3 years in a country other than the home country.

  • Strong team leadership skills.

  • Emotional Intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Understand Humanitarian Industry and have proven experience within a relief setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGOs and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

Response Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team

  • (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in

  • response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership

  • Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN

  • agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with

  • strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response

  • Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements

  • with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV

  • standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for

  • and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment

  • and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full

  • information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment:

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns

  • and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Response Operations Director

*Country location to be determined based on response.

*Please make sure to answer all questions on the application in order to be considered for the Emergency Response Roster.

PURPOSE OF POSITION:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis,

  • targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic

  • Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Lead team/individual development and provide direction and support as needed to enable effective performance.

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO

  • leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with

  • Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by Design, Monitoring & Evaluation (DME).

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Government ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review Monitoring & Evaluation (M&E) and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review context analysis with Programs and Liaison for Operational Intent adaptation.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share function lessons learned.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are

  • delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government

  • relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant

  • portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing

  • with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with

  • senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well

  • as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in

  • dynamic and high pressure environments.