Job Opportunities with World Vision Vietnam

Currently, World Vision Vietnam has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 200,000 children directly benefit from World Vision Vietnam's programmes, which currently operate in 14 provinces and cities throughout the country. 

Thank you for your interest in working with World Vision Vietnam! Website | Facebook

Director, Digital Donor Experience

*Preferred locations: London, Seattle, Toronto or Melbourne. Position location to be within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

As an organisation we need to make a significant transition from being an extremely effective direct marketing organisation to being one led by a focus on donor engagement and transformation that creates vibrant and passionate communities of supporters globally who are strong advocates of World Vision and our mission. The Donor Experience Director will focus on this transition and specifically how we can create amazing experiences digitally that will transform our donor’s engagement with us and make them passionate advocates for our cause.

KEY RESPONSIBILITIES:

Global influence at a senior level:

  • Work with Support Office Marketing Leaders and other Marketing & Resource Development leaders to develop compelling donor engagement strategies digitally.

Global platforms and architecture:

  • Ensure that our global digital investments and platforms are giving strong investment returns.

Capability Development:

  • Work with smaller offices to improve basic digital capabilities and donor analytics to improve fundraising.

KNOWLEDGE, SKILLS & ABILITIES:

  • Significant experience in leading change in a complex environment.

  • Strong digital background and experience of implementing winning consumer-facing digital solutions.

  • 10-15 years in marketing, fundraising or related role, including 5-7 years at a senior management level with demonstrable success in achieving growth.

  • Ideally minimum 5 years of experience leading a marketing function within one of the largest World Vision Support offices and / or Minimum 7 years of experience leading a marketing function within a global organisation.

  • Bachelor’s degree or equivalent in strategy or marketing.

  • The post-holder must have an active Christian faith.

  • An understanding of international development and an empathy for people living amid poverty or oppression.

  • The post-holder must have an active Christian faith.

  • Strong marketing and strategy skills with working knowledge of change management principles.

  • Exceptional interpersonal skills and able to win the confidence of a broad range of different stakeholders including leaders from a variety of cultural and professional backgrounds.

  • Demonstrated ability to guide, edit and assure clear, brief and compelling written and visual communications. Ability to synthesize complex concepts for a wide variety of audiences.

  • Experience of working in a global and multi-cultural environment.

  • Supportive and influential engagement with senior partners internally and externally, including leadership groups and peer directors.

  • Experience in a marketing agency setting, providing project management support and leadership to complex projects.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Marketing strategy

  • Digital strategy

  • Understanding of marketing strategies, with the ability to develop strategic and tactical communications plans and outline the resources required to implement them.

  • Demonstrable experience of managing teams, and managing freelance and agency staff.

  • Experience of setting, implementing, monitoring and measuring marketing plans and ensuring delivery against agreed targets.

  • An understanding of international development and an empathy for people living amid poverty or oppression.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

WVV AP Development Facilitator - Yen Binh , Yen Bai

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes.

KEY RESPONSIBILITIES:

ROLE DIMENSIONS

Community Engagement and Sponsorship

Planning:

- Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

- Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

- Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

- Facilitate AP planning activities at the assigned communes

- Facilitate annual community review and planning at the assigned communes

- Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

- Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

- Facilitate shared monitoring activities and reports

- Facilitate refection meetings with participation of communities

- Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

- Strengthen child clubs and children led community initiatives

- Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

- Strengthen child protection committees in the assigned communes

MVC inclusion:

- Facilitate capacity building for communities and local partners in MVC mapping

- Facilitate the process of MVC mapping and updates

- Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

- Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

- Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

- Identify and engage communities and partners in micro projects

- Facilitate the community based groups in development and implementation of micro projects

- Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

- Include RC in project activities and monitor participation and benefits of RC and their families

- Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

  1. Program Management in assigned communes

Implementation of Technical Models

- Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

- Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

- Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

- Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

- Document best practices and advocate for the replication of technical project models to larger scale

- Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

- Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

- Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

- Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Ability to think critically and reflect.

- Ability to lead own learning and development

- Fair English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

Experience

- At least 2 years of work experience in community development.

- Experience in program implementation, community mobilization and participatory approach

- Experience in working with local stakeholders/partners.

- Experience of working with children and ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.142)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Manager - Nhu Thanh AP

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. TPs are national level programmes implemented by World Vision in multiple geographic locations within a country, which are designed to ensure that WVV will achieve the highest impact for the well-being of children, in accordance with relevant Technical Approach and NO strategic objectives.

Currently, World Vision Vietnam is implementing 37 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme).

WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal Officers technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. National strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual,

Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

Role Dimensions:

1. Leadership and People Management:

  • Provide overall leadership to the AP team, including spiritual leadership

  • Work with PnC department to recruit and provide orientation for new staff

  • Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

  • Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

  • Identify and address staffing issues in a timely and professional manner in working with PnC department

  • Promote ongoing reflection and learning culture among AP staff

  • Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

  • Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation, stories and reports on a timely manner and get them involved in key events/milestones of the program

2. Community Engagement and Sponsorship:

  • Build effective working relationship with various development partners including PMB and technical departments at district and commune level

  • Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well-being of children, especially the most vulnerable

  • Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

  • Promote program accountability in accordance with PAF

  • Lead the AP planning process as well as the annual community review & planning process

  • Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

  • Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

  • Support communities and partners to develop and implement community-based disaster preparedness plans

  • Identify and mobilize community resources for joint advocacy activities at district level

  • Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

  • Lead the process of MVC mapping and inclusion in the project activities

  • Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

  • Lead the child monitoring as per sponsorship standards

  • Be accountable for the implementation of Sponsorship 2.0

  • Reinforce Sponsorship In Programming (SIP) Essentials

  • Facilitate the process of program approach towards sustainability

3. Program Management:

  • Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

  • Provide coaching and support to AP staff to implement TPs according to the approved AP plan and budget

  • Mobilize technical, human, financial resources to support the program

  • Lead the monitoring and reporting of indicators to ensure data accuracy

  • Implement the recommendations of CWB reports, evaluation reports, technical model review reports

  • Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

  • Document evidences and disseminate WVV’s project models to external partner for replication and advocacypurpose

  • Prepare monitoring reports for the AP (monthly, semi-annual, annually)

  • Support AP staff to mainstream CCT into program activities

  • Lead the implementation of Horizon 3.0

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing at AP level

  • Prepare concept notes and proposals for PNS calls

REQUIREMENT:

  • Bachelor degree in education, public health, community development, social work and/or business administration.

  • Master degree in similar fields

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health/nutrition, child protection, livelihoods and cross-cutting themes (e.g. gender, child participation, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

  • Ability to think critically and reflect.

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

  • Experience of working with ethnic minorities.

  • Work with a minimum of supervision (the direct supervisor is based in the Regional or National Office).

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Global Sector Lead - WASH

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*For WV internal applicants only.

PURPOSE OF POSITION:

The position provides global leadership and direction for sector, leveraging all entities within the World Vision partnership to maximize their contribution to child well-being. Oversees World Vision’s sector programming to ensure that it reflects the organizational distinctive of Christ-centered, community empowering and child focused in its standards and practices and the highest technical standards are met in its programming. Builds WV’s reputation in the sector, creates partnerships and innovative approaches and strengthens and mobilises WV’s sector community of practice to execute excellence in programming that demonstrates evidence of impact. Positions and brands WV as a leading child-focused organization and represents WV at high level external boards and advisory councils.

KEY RESPONSIBILITIES:

Set Strategic Priorities:

  • Define WV’s sector vision, global sectoral approach and targets in alignment with Partnership strategy.

  • Provides thought leadership in their respective area of expertise both within and outside World Vision.

  • Develops WV brand and reputation through quality programming, evidence of impact, policy and advocacy related work.

  • Responsible for the development of sectoral policy and guidance in alignment with Partnership strategy.

  • Ensures Partnership alignment to sector approaches and core project models to achieve strategy.

  • Ensures integration of WV’s distinctive, biases and ethos in all sector guidance and practice.

  • Ensures the global sectoral approach is vertically aligned (from sector fundraising & marketing through sector programming) and horizontally integrated (with other sectors and lines of ministry).

  • Ensures overall compliance with Partnership standards and external standards.

  • Ensure innovations in sector programming.

Build Capacities:

  • Builds capability of WV’s sector professionals and global community of practice.

  • Promotes a culture of innovation and continuous improvement.

  • Internally benchmark capabilities, processes, and systems in education programming against market leaders and build toward best in class.

  • Determines the technical capacity needs for the partnership.

Provide Global Stewardship:

  • Maintains a global view of sector across the partnership.

  • Determines the technical capacity needs for the partnership.

  • Ensures accountability in provision of technical services by Technical Service Organisation (TSO) and programme implementation for globally agreed standards, sector approaches and core project models.

  • Build understanding of current sectoral footprint and identify opportunities for further impact.

  • Maintain a view of revenue streams to support programme opportunity. Measure extent to which resourcing opportunities meet ministry needs and impact Child Well Being (CWB).

Ensure Accountability:

  • With Evidence and Learning, responsible for analysis and interpretation of data that provides global evidence of impact for sector.

Promote WV Way:

  • Coordinates with other Global Sector leads in ensuring global approaches (including core project models) are integrated and have a ministry focus that is Christian, community-based and child-focused.

  • Oversees and coordinates closely with Support Office (and GC where appropriate) sector team engagement and partners.

External Engagement:

  • Represents and builds World Vision’s influence, advocacy, partnerships and reputation externally.

  • Collaborates with Faith and Development actors externally as we seek to integrate faith into all our programming to address spirituals of causes of child well-being.

  • Participates in high level international meetings, forums and conferences as required.

  • Actively positions WV as a NGO of choice with global 2030 Agenda platforms, and with potential and key partners, donors and stakeholders, businesses and donors.

  • Provides technical support to Global Campaigns.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters degree in the sector related expertise area.

  • In-depth knowledge / expertise in sector programming including evidence based best practices.

  • Sector professional with minimum 10 years’ experience designing and leading programming in the developing world.

  • Strong experience developing strategy and policy in WV or in another International NGO.

  • Strong experience and proven skills in leading a team of technical professionals.

  • Strong experience in working with grant funded programmes by bilateral and multilateral donors.

  • Strong experience and proven skills in working effectively across the WV Partnership to advance priorities and achieve change, in situations without direct authority in which influence, relationships, and technical quality are needed to succeed.

  • Strong experience and proven skills in external engagement that contributes to change in policy and practice and builds WV’s reputation as a leader in the industry

  • Experience in working with faith, faith actors and faith related issues in development.

  • Experience of HEA and fragile contexts.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience in working with and managing large grants in sector programming for major bilateral and multilateral donors.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

WVV AP Development Facilitator - Nhu Xuan (Temporary)

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

To manage the technical projects in assigned communes.

ROLE DIMENSIONS:

I. Community Engagement and Sponsorship (Time spent: 50%)

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

  • Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

  • Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

II. Program Management in assigned communes (Time spent: 50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned communes

  • Knowledge, Skills, Abilities:

  • (The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

REQUIREMENT:

  • Bachelor degree, preferably in education, public health, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Administration and Procurement Manager

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVV has a representative office in Hanoi, which is the work-base of about 60 staff. The Administration Unit also provides support to WVV staff across the country.

Starting from FY14 WVV is mandated to implement the Strategic Sourcing Project, which is led by the Administration Unit. The Unit facilitates the procurement of ministry materials as required by the ADPs/projects as well as the representative office in Hanoi.

PURPOSE OF POSITION:

To lead, manage and coordinate administrative and procurement functions under the leadership the Director - Finance and Support Services to ensure that the Office Administration runs effectively and the Strategic Sourcing including the Procurement Management is cost effective.

ROLE DIMENSION/ DESCRIPTION

ADMINISTRATION MANAGEMENT (Time spent: 20%)

  1. I. Strategic Inputs

- Properly develop and manage department objectives and plans in line with the National’s strategic objectives.

  • - Prepare and regularly monitor department budgets to ensure effectiveness and efficiency of the department.

    - Identify and apply ways and means to save on administration costs.

  1. II. Office Administration Management

  • - Well manage office support services including arrangement of transportation, purchases, property maintenance, insurance, communications, hospitality to visitors and housekeeping.

  • - Effectively coordinate and schedule usage of WVV’s vehicles, meeting rooms, equipment and all other WVV National Office assets.

    - Properly insure and regularly maintain vehicles and office equipment for prolong use.

  • - Manage and maintain inventory of supplies, computers/laptops, equipment and all other properties that belong to WVV.

  • - Conduct the physical verification of assets on an annual basis.

  • - Fully comply the security procedures on asset safekeeping. Ensure the office security and safety.

  • - Ensure that the office is always clean, tidy and presentable.

  1. III. Guest Relations

  • - Ensure that tickets and accommodation bookings, and other logistic arrangements as required by all visitors including Support Offices, are made in accordance with visit plans/itinerary.

PROCUREMENT MANAGEMENT (Time spent: 80%)

  1. I. Supply chain management

  • - Develop organization’s sourcing strategy and action plan. Facilitate the implementation of sourcing strategy and periodical action plan.

    - Develop National Procurement Committee functions, guidelines and TOR; Facilitate the effective operation of National Procurement Committee

  • - Conduct National Procurement Committee monthly meeting with documented minutes of meeting and monthly report

    - Develop tools and process for development of annual procurement plans. Lead the implementation of procurement plans to meet organization objectives

    - Analyze and manage the organization procurement budget.

  • - Develop procurement policies and procedures in line with Global Procurement Manual. Monitor and ensure the procurement process according to policies and procedures

    - Analyze procurement activities and apply measures to improve captured spend, savings, standardization, value analysis and cooperative purchasing.

  1. II. Strategic sourcing management

- Lead the Procurement Team to handle all strategic sourcing requests from ADP and NO Departments.

  • - Conduct market analysis and take lead in organization reaction to market situation

  • - Deploy sourcing strategy for high quality goods and services at organization demand

  • - Develop negotiation plan and implement negotiation with suppliers for framework contracts

  • - Monitor the implementation of framework contracts and solve arisen issues related with framework contracts

  • - Manage the pool of suppliers and implement periodical assessment of suppliers

    - Coordinate and prepare RFQ/RFI fully to send to suppliers for the sourcing to make sure that the market price and the baseline are noted well and known thoroughly.

  • - Analyze procurement activities and recommend more efficient improvement on procurement under the framework contract, discounts, standardization, value analysis and cooperative purchasing.

  1. III.ProVision application

  • - Implement ProVision initiative and manage the transition roadmap to successfully launch ProVision in WVV

  • - Develop an action plan of ProVision orientation to facilitate a smooth implementation of ProVision in ADPs

  • - Manage the development of sourcing database including suppliers, contracts, product catalogues and other resources for application of ProVision system

    - Develop procurement communication plans and periodical bulletin to communicate procurement information

  1. IV. Reporting

  2. - Prepare spend reports and KPI to Regional SCM Office on monthly basis in an accurate and timely manner

  3. - Prepare sourcing reports to SLT on monthly basis and reports of quarterly evaluation of suppliers

    - Report Spent & Savings Tracking as indicators to drive continuous sourcing results

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- A Bachelor degree.

Knowledge & Skills

  • - Good spoken and written Vietnamese and English skills.

  • - Good interpersonal and communication skills.

  • - Good supervisory skills.

  • - Strong organizational and management skills

  • - Good computer skills (Word and Excel).

  • - Be able to work well in a team environment.

  • - Good knowledge of office management and administrative functions

  • - Knowledge of office machines, such as fax, telephone system, and photocopier is an advantage.

  • - Cross-cultural sensitivity, flexible worldview and emotional maturity.

  • - Knowledge and understanding of legal aspects concerning contracts, office assets and security.

Experience

- At least 4 years’ relevant experience in an agency of similar scope and budget.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Sponsorship Facilitator - Ba Thuoc AP

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

World Vision Child sponsorship enhances the quality of World Vision’s transformation development and public awareness ministries by providing sponsors, children, and their families and communities with a service that allows sharing of other resources, hopes and experiences in a way that it can transform both. Child sponsorship provides the majority of resources for transformational development. Therefore, Child sponsorship is a required core competency of World Vision.

Reflecting Christ’s love for children, World Vision Child sponsorship creates a special relationship between children, their families and communities, and sponsors that contribute to the transformation of all toward the wholeness of life with dignity, justice, peace and hope.

PURPOSE OF POSITION:

The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment – TFE/ Sponsorship Single User Interface – SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.

KEY RESPONSIBILITIES:

1. Sponsorship service operations

  • Monthly/quarterly/annual plans on Sponsorship Service Operations (SSO) are made and implemented under supervision of the ADP Manager.

  • Good relations between sponsors and Registered Children (RC) are maintained through routine mailing communication between sponsors and RC.

  • Correspondences are checked for consistency and completeness as well as updated into Sponsorship Tracking Enhancement Program (Step) and mailed out to sponsor (S_SPO) or National Office (NO) as required by the Sponsorship Standards.

  • Special mailings, i.e. New Year Card, Annual Progress Report, etc are processed in a timely manner in coordination with the Sponsorship volunteer network, progress is tracked in Step and products are mailed to sponsor/Support Officer (SO) as requirements

  • Sponsor’s visits are arranged and the visit reports are made in English.

  • Gift Notifications (GN), if applicable, are handled and the “Thank You” letters are translated into English and sent to sponsor/SO in a timely manner.

  • The Support Office/ Sponsor’s requests are processed in a timely manner in accordance with SSO policies.

  • Child data and other sponsorship documents (both electronic and hard copies) as well as their relevant back-up copies are maintained systematically in a safe place.

2. Sponsorship programming and child monitoring

  • RC are selected as per the ADP’s child selection criteria which is formulated with regards to the Sponsorship Standard, national and local context.

  • The planned number of RC which is agreed with the support office is maintained by timely processing new growth, replacement and reactivation.

  • Child Histories and Child Digital Images are processed and doubled-checked before entering into Step and sending to SO via weekly data files (diskettes) and CPI transfer.

  • RCs’ data are updated into Step in a timely manner and in accordance to the Child Sponsorship Standards.

  • Child Monitoring plan is made annually in consultation with SSO Cluster officer.

  • The Child Monitoring process is maintained in accordance to the CMS.

  • At least one home visit to each registered child per year is ensured by ADP staff or sponsorship volunteers network or hamlet facilitators network;

  • The well-being status of RC is monitored, documented and reflected regularly in periodic reflections meetings of the ADP team in collaboration with other ADP staff, the sponsorship volunteers network and hamlet facilitators network other ADP staff;

  • Health, education and child protection of children in target areas of the ADP are monitored and appropriate follow-up actions are taken as part of the programme’s interventions.

  • RC, their families and communities are intentionally included in the ADP’s programming interventions, transformational development; their benefit, participation are tracked.

  • The presence and well-being related information of the RC is required to be updated into Step and a summarized report is to be submitted to ADP manager/SSO Cluster officer after each CM cycle.

  • Weekly discrepancies are researched and resolved based on advices from SSO

  • System reconciliation is performed twice per fiscal year.

3. Community awareness and training

  • The sponsorship volunteer network is established and managed at the target communes of the ADP with close coordination between schools (teachers volunteers network) and community settings (hamlet facilitators network) at village and commune levels ;

  • Orientation and training are provided to sponsorship volunteers, hamlet facilitators and other related local partners;

  • Meetings with RC’s parents and community local people are conducted semi-annually at village/commune levels, in cooperation with the sponsorship volunteer network, hamlet facilitators to raise the awareness of WV’s sponsorship, update the ADP’s programming interventions, their progress and accomplishments in community;

  • The sponsorship orientation materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

  • In collaboration with other ADP team members, sponsorship network and National Communicator(s), stories about RC and their families documenting significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

  • In collaboration with SSO Cluster Support Staff in NO, contextualized new initiatives introduced by the Partnership Office are implemented in an effective and timely manner.

REQUIREMENT:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

  • Bachelor’s Degree in any field

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV HEA & DRR Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam – Danang, DakNong) and South (Quang Ngai, Binh Thuan, Ho Chi Minh). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP has been changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

The HEA and DRR Specialistdirectly reports to HEA and DRR Manager within the Programme Quality and Resource Development Department (PQRD). The PQRD department consists of a Program Effectiveness Unit, Grant Acquisition and Management (GAM) Unit, A Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.

PURPOSE OF POSITION:

To support WV Vietnam in preparing for and responding to natural disasters, and to all complex humanitarian emergencies in Vietnam and networking with other organizations involved in DRR and emergencies.

To assist HEA and DRR Manager in providing immediate relief and support to communities throughout Vietnam in response to both natural and man-made disasters, and assisting communities to mitigate against such disasters.

ROLE DIMENSION / DESCRIPTION

I. Emergency Responses (Time spent: When emergency response is required)

Monitor the potential disaster situations through regular communication with the Government and Local Counterparts;

Conduct Relief/Joint Assessments following disaster situations, and report the findings in a timely manner;

Determine an appropriate response to a disaster by working with WVV management;

II. Technical Guidance (Time spent: 30%)

Provide technical guidance on annual planning so that DRR "best practices, lessons learned etc." is integrated into technically sound business plans and services are coordinated.

Standardize Technical Guidelines/Training Materials for the implementation of the DRR Project models.

Standardize DME tools for baseline, monitoring and evaluation of DRR activities in working with Program Effectiveness team.

Promote and support the integration of CBDRR in all ADPs/APs

Support building capacity embedded to other related departments/units/staff under the light of WVI’s DM Standards, Emergency Management System (EMS) and other related humanitarian standards

III. Technical Quality Assurance (Time spent: 50%)

Participate in annual M&E activities as scheduled by PEU.

Conduct monitoring support visits to APs implementing DRR projects/activities and provide in the field technical consultation as requested, to ensure quality of activities implemented.

Promote action learning across World Vision Vietnam through regular meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

Identify and document best practices and good DRR models for purpose of advocacy and replication.

IV. Cross Cutting Themes (Time spent: 10%)

Standardize Gender/Disability/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/ Faith and Development mainstreaming are clearly understood, followed and best practices are replicated by AP staff.

Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability/ Faith and Development.

V. Resource Acquisition

Support HEA and DRR Manager in developing Grant/PNS Concept Notes and Proposals for HEA/DRR.

Provide technical support for design, implementation and evaluation of DRR Grant or PNS projects.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education-Bachelor degree in the relevant field

-Relevant Master degree is an advance.

Knowledge & Skills

-Strong relevant technical expertise

-Good knowledge of Humanitarian Industry (Principles, Standards [International Humanitarian Law, Sphere, Core Humanitarian Standard…], Architecture…)

-High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

-Proven ability to provide coaching and deliver other capacity building activities.

-Ability to provide supportive supervision to assure the interventions’ quality.

-Ability to document and share best practice for replication.

-Good data analysis and reporting skills.

-Good proposal writing skills.

-Strong ability to speak, write and read in both English and Vietnamese.

-Reasonable understanding about GoV’s DRM systems is an additional asset

Experience

-Three years’ relevant experience in DRR technical area. Experience in programme quality support and staff training/coaching is preferred.

-Experience in working with INGOs

-Experience in advocacy.

-Experience in Resource acquisition

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Development Facilitator, Tram Tau, Yen Bai

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

- To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

- To manage the technical projects in assigned communes.

ROLE DIMENSIONS

I. Community Engagement and Sponsorship (Time spent: 50%)

Planning:

- Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

- Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

- Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

- Facilitate AP planning activities at the assigned communes

- Facilitate annual community review and planning at the assigned communes

- Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

- Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

- Facilitate shared monitoring activities and reports

- Facilitate refection meetings with participation of communities

- Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

- Strengthen child clubs and children led community initiatives

- Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

- Strengthen child protection committees in the assigned communes

MVC inclusion:

- Facilitate capacity building for communities and local partners in MVC mapping

- Facilitate the process of MVC mapping and updates

- Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

- Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

- Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

- Identify and engage communities and partners in micro projects

- Facilitate the community based groups in development and implementation of micro projects

- Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

- Include RC in project activities and monitor participation and benefits of RC and their families

- Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

II. Program Management in assigned communes (Time spent: 50%)

Implementation of Technical Models

- Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

- Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

- Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

- Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

- Document best practices and advocate for the replication of technical project models to larger scale

- Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

- Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

- Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

- Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Ability to think critically and reflect.

- Ability to lead own learning and development

- Fair English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

Experience

- At least 2 years of work experience in community development.

- Experience in program implementation, community mobilization and participatory approach

- Experience in working with local stakeholders/partners.

- Experience of working with children and ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Coordinator - Van Chan, Yen Bai

WORK CONTEXT / BACKGROUND:

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

The current AP structure is based on sectoral approach with one staff in charge of one sectoral project. In FY11, WVV pilots new AP structure in 7 APs. Under each AP, there will be 6-8 staff, including 1 AP manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and programme activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition) . For each cluster (4-6 APs), there are 4 technical cluster staff: Health/Watsan/HIV/AIDS; Education/Child Participation, Agriculture/Economic Development, DME/Capacity Building. DFs will be coached by the AP manager programmatically and the cluster technical staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well being Outcomes.

PURPOSE OF POSITION:

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

ROLE DIMENSION / DESCRIPTION

COORDINATION (Time spent: 40%)

- Effective partnership with relevant sectoral district officers is ensured. Good assistance is provided to AP Manager in building effective partnership and networks with various development partners at the district level

- Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out acrossed all communes take place in one event.

- Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

- Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

- Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

- Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

ADMINISTRATION (Time spent: 30%)

- Accompany visitors to the project sites, acting as a guide and translator as necessary.

- Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

- Maintain a filing system of all documents pertaining to the AP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data.

- Prepare and coordinate PMB meeting events.

PROGRAM DESIGN, MONITORING & EVALUATION (DME) (Time spent: 30%)

- Support the AP manager in making logistic arrangements for baseline surveys

- Support the AP manager to complete the PDD and log-frame

- Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

- Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

- Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the logframe and WVV’s standardized monitoring tools

- Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

- Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

- Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

- Document monitoring information and share with other staff/other APs when appropriate.

- Visit community and project site frequently for monitoring purpose.

- Coordinate learning and reflection at AP.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree in education, or public health, or community development, or social work or business administration.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

- Knowledge in capacity building for local stakeholders/partners.

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Good English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

- Ability to think critically and reflect.

Experience

- At least 2 years work experience in community development.

- Experience in program implementation, community mobilization and participatory approach would be an advantage.

- Experience in capacity building for local stakeholders/partners.

- Experience of working with ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Sponsorship Facilitator (Temporary) - Lang Chanh AP

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yên, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

World Vision Child sponsorship enhances the quality of World Vision’s transformation development and public awareness ministries by providing sponsors, children, and their families and communities with a service that allows sharing of other resources, hopes and experiences in a way that it can transform both. Child sponsorship provides the majority of resources for transformational development. Therefore, Child sponsorship is a required core competency of World Vision.

Reflecting Christ’s love for children, World Vision Child sponsorship creates a special relationship between children, their families and communities, and sponsors that contribute to the transformation of all toward the wholeness of life with dignity, justice, peace and hope.

PURPOSE OF POSITION:

The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment – TFE/ Sponsorship Single User Interface – SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.

KEY RESPONSIBILITIES:

1. Sponsorship service operations

  • Monthly/quarterly/annual plans on Sponsorship Service Operations (SSO) are made and implemented under supervision of the ADP Manager.

  • Good relations between sponsors and Registered Children (RC) are maintained through routine mailing communication between sponsors and RC.

  • Correspondences are checked for consistency and completeness as well as updated into Sponsorship Tracking Enhancement Program (Step) and mailed out to sponsor (S_SPO) or National Office (NO) as required by the Sponsorship Standards.

  • Special mailings, i.e. New Year Card, Annual Progress Report, etc are processed in a timely manner in coordination with the Sponsorship volunteer network, progress is tracked in Step and products are mailed to sponsor/Support Officer (SO) as requirements

  • Sponsor’s visits are arranged and the visit reports are made in English.

  • Gift Notifications (GN), if applicable, are handled and the “Thank You” letters are translated into English and sent to sponsor/SO in a timely manner.

  • The Support Office/ Sponsor’s requests are processed in a timely manner in accordance with SSO policies.

  • Child data and other sponsorship documents (both electronic and hard copies) as well as their relevant back-up copies are maintained systematically in a safe place.

2. Sponsorship programming and child monitoring

  • RC are selected as per the ADP’s child selection criteria which is formulated with regards to the Sponsorship Standard, national and local context.

  • The planned number of RC which is agreed with the support office is maintained by timely processing new growth, replacement and reactivation.

  • Child Histories and Child Digital Images are processed and doubled-checked before entering into Step and sending to SO via weekly data files (diskettes) and CPI transfer.

  • RCs’ data are updated into Step in a timely manner and in accordance to the Child Sponsorship Standards.

  • Child Monitoring plan is made annually in consultation with SSO Cluster officer.

  • The Child Monitoring process is maintained in accordance to the CMS.

  • At least one home visit to each registered child per year is ensured by ADP staff or sponsorship volunteers network or hamlet facilitators network;

  • The well-being status of RC is monitored, documented and reflected regularly in periodic reflections meetings of the ADP team in collaboration with other ADP staff, the sponsorship volunteers network and hamlet facilitators network other ADP staff;

  • Health, education and child protection of children in target areas of the ADP are monitored and appropriate follow-up actions are taken as part of the programme’s interventions.

  • RC, their families and communities are intentionally included in the ADP’s programming interventions, transformational development; their benefit, participation are tracked.

  • The presence and well-being related information of the RC is required to be updated into Step and a summarized report is to be submitted to ADP manager/SSO Cluster officer after each CM cycle.

  • Weekly discrepancies are researched and resolved based on advices from SSO

  • System reconciliation is performed twice per fiscal year.

3. Community awareness and training

  • The sponsorship volunteer network is established and managed at the target communes of the ADP with close coordination between schools (teachers volunteers network) and community settings (hamlet facilitators network) at village and commune levels ;

  • Orientation and training are provided to sponsorship volunteers, hamlet facilitators and other related local partners;

  • Meetings with RC’s parents and community local people are conducted semi-annually at village/commune levels, in cooperation with the sponsorship volunteer network, hamlet facilitators to raise the awareness of WV’s sponsorship, update the ADP’s programming interventions, their progress and accomplishments in community;

  • The sponsorship orientation materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

  • In collaboration with other ADP team members, sponsorship network and National Communicator(s), stories about RC and their families documenting significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

  • In collaboration with SSO Cluster Support Staff in NO, contextualized new initiatives introduced by the Partnership Office are implemented in an effective and timely manner.

REQUIREMENT:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

  • Bachelor’s Degree in any field

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Bookkeeper (Temporary) - Lang Chanh AP

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for around the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well-being Outcomes.

PURPOSE OF POSITION:

The position supports WV Vietnam to maintain high standards of financial stewardship and assist the ADP Manager in maintaining the books of accounts and other financial records of ADP & adhering to the financial standards of World Vision financial system to ensure accountability.

ROLE DIMENSION:

1. FINANCIAL POLICY COMPLIANCE

  • Administrative financial services are provided to the project to ensure compliance, quality, accuracy and consistency of work in project implementation.

  • Consistent service delivery is ensured by collaborating and working closely with all of the team members of the Project.

  • All the day to day operational procedures in planning, implementation, monitoring and evaluation, closure, audit, etc. are conducted in timely manner and in line with WV Policy and Procedure as well as Field Financial Manual (FFM).

  • The Project staffs are provided the necessary account analysis codes and assistance to correctly filled in and prepare cash advance, EER, payment request.

  • The project team is assisted in verifying quotations, procurement, service supply contracts for project- related activity.

  • Adequacy and correctness of the supporting documents ensured for payments and/or voucher preparation (using Voucher Interface) to ensure consistency with WV’s Policy and donor requirements.

  • The financial transactions are monitored regularly to maintain project financial account in place and in order.

  • The quality of the goods and services delivered to the beneficiaries is verified by conducting random visit to the project sites.

  • WV accounting policies and procedures are communicated to all staff and relevant partners.

2. BUDGET MANAGEMENT & FINANCIAL REPORTS

  • The Project Manager is assisted in planning and developing project budget in line with the Plan of Action and log frame.

  • The financial reports cover memo prepared with variance explanations, Advances & Payables Aging Analysis (IA 264 & IA 269), the asset register updated, the bank reconciliation performed and sent on time to the Cluster Finance Officer for posting.

  • The Sunsystem generated financial reports are reviewed with assistance of Cluster FO and NO FO for any non-project related expenses, discrepancies and irregularities from the project finance manual.

  • The Manager is provided with the necessary management financial report as and when required and adhering to the standards/templates required by donor.

3. FILING

  • Filing system of key documents is established and maintained (in hard copy and soft copy) and in line with audit requirements.

  • All financial and other records required for audit purposes are maintained, and assistance provided in regular auditing of the Project.

REQUIREMENT:

  • Bachelor Degree;

  • Majored in finance/ accounting.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially report writing skills;

  • Good computer skills in Word, Excel, PowerPoint and email;

  • Ability and passion to learn about accounting

  • Experience in bookkeeping and accounting

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.