Job Opportunities with World Vision Vietnam

Currently, World Vision Vietnam has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 200,000 children directly benefit from World Vision Vietnam's programmes, which currently operate in 14 provinces and cities throughout the country. 

Thank you for your interest in working with World Vision Vietnam! Website | Facebook

WVV Executive Assistant

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which more than 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

Providing a comprehensive, confidential and professional support service to the National Director in all aspects concerned with the efficient and successful operation of the office of the National Director.

KEY RESPONSIBILITIES:

I. Accountability & Quality Assurance

Manage and monitor National Director’s (ND) diary, phones, emails and correspondence, including responding on ND’s behalf as appropriate

Respond and advise efficiently to all electronic or verbal enquiries for the ND in appropriate manner.

Perform general clerical duties to include but not limited to: photocopying, mailing and e-signing with office seal

Ensure a confidential and efficient filing system for the ND and his office, especially for all critical documents and minutes.

Decides when conference or meetings with department heads is necessary or which staff employee to see regarding office, clerical, technical or related problems.

Ensure appropriate systems and processes are developed and maintained to support effective and efficient day to day running of the ND’s office.

Setup ND's travel arrangements, logistics, souvenirs, detail agenda and relevant supporting documents.

Maintain ND's calendar, including leaves approval process.

Assist ND in managing social activities / responsibilities related to work: funeral, wedding, birthdays, etc. of staff, partners, government officials, etc. and their families.

Prepare and maintain ND's financial advance and expense reports, including billings and credit card settlement if any.

Setup and coordinate meetings and conferences of Senior Leadership Team, and related ND’s meetings.

Create, transcribe, and distribute meeting agendas and minutes.

Sign for all official incoming letters and packages addressed to ND and take follow-up actions timely.

Organize research, price, and purchase furniture and supplies for National Director’s office

Review all inquiries, documents for ND’s signing to meet the acceptable standard and requirements

Support to ND in relation to its role as Board Chair of Micro Finance Unit / Vision Fund in Vietnam

Coordinate ad-hoc, project-based work as assigned

II. Networking & Coordination

Become liaison of communication amongst SLT, Departments, Units, Zonal, Area Programs and I/NGOs

Assist ND in communicating with the Micro Finance Program Board.

Plan and implement hospitality arrangements for the ND, including provision of hospitality for ND’s visitors

Coordinate the smooth flow of information for the ND during the strategy development and planning process including action monitoring to achieve deadlines and milestones

Coordinate national / town-hall meeting in relation with other SLT

Coordinate the ND’s speech materials for internal and external event, with relevant SLT/ depts.

III. Management & Leadership

Provide technical assistance to ND to monitor the implementation of follow up and decisions agreed at SLT meeting

Consolidate quarterly reports from various departments and submit timely

Build and maintain positive spirit of working in team with other staff in respective units and departments

Facilitate and supportive in the practice of spiritual discernment and prayer

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

Preferably bachelor degree in administration, business, management or diploma in secretary. Knowledge & Skills

Excellent organizational skills

Excellent communication skills, both verbal and written

Thorough knowledge and skill of Microsoft Office and MSTeams

Ability to deal with strict confidential information.

Fluent in English, both verbal and written [min. International English Language Testing Centre (IELTS) score 7, or equivalent]

Experience

Minimum 3 years professional experience in secretary administration

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Development Facilitator (temporary) in Van Chan AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY18) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 420 staff, of which 99% are Vietnamese nationals.

In 2018, World Vision Vietnam is implementing 37 Area Programs (APs) which operate in 5 zones: North 1 (Hoa Binh, Dien Bien), North 2 (Yen Bai, Tuyen Quang), North 3 (Hung Yen, Thanh Hoa, Hai Phong), Central (Quang Tri, Quang Nam, Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes.

KEY RESPONSIBILITIES:

ROLE DIMENSIONS

  1. Community Engagement and Sponsorship

    Planning:

    Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

    Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

    Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

    Facilitate AP planning activities at the assigned communes

    Facilitate annual community review and planning at the assigned communes

    Support communities and partners to develop and implement the community-based disaster preparedness plans

    Monitoring:

    Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

    Facilitate shared monitoring activities and reports

    Facilitate refection meetings with participation of communities

    Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

    Child participation and protection:

    Strengthen child clubs and children led community initiatives

    Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

    Strengthen child protection committees in the assigned communes

    MVC inclusion:

    Facilitate capacity building for communities and local partners in MVC mapping

    Facilitate the process of MVC mapping and updates

    Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

    Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

    Micro projects:

    Strengthen community based groups in the assigned communes and build capacity for them in micro projects planning

    Identify and engage communities and partners in micro projects

    Facilitate the community based groups in development and implementation of micro projects

    Facilitate community based groups in monitoring and reporting of micro projects.

    Sponsorship integration:

    Include RC in project activities and monitor participation and benefits of RC and their families

    Coordinate the child registration and well-being monitoring of children, including RC in assigned communes, as per sponsorship standards through the SR volunteer network

  2. Program Management in assigned communes

Implementation of Technical Models

Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms) and tools

Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

Mainstream CCT (CPPa, gender, disability, DRR, Faith and Development) in all project activities whenever appropriate

Document best practices and advocate for the replication of technical project models to larger scale

Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

- Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Ability to think critically and reflect.

- Ability to lead own learning and development

- Fair English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

Experience

- At least 2 years of work experience in community development.

- Experience in program implementation, community mobilization and participatory approach

- Experience in working with local stakeholders/partners.

- Experience of working with children and ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.142)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Grant Project Officer HTPWG - Child Protection

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; ; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central: (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

The project “Human Trafficking Prevention for Women and Girls in Dien Bien Province” (HTPWG project) is to empower local women and children, especially girls with capacity to protect themselves and their peers from all forms of violence and trafficking in persons in 2 APs of Muong Cha and Tuan Giao in Dien Bien province.

From March 2020 to February 2023 (3 years), the project plans to achieve 4 main outcomes:

(1) Women (19-30 years old) are empowered to protect themselves and peers from the risks of Violence against women and children/ human trafficking (VAWC/human trafficking) through participating activities and mingling with peers at Community Centre;

(2) Girls are empowered to protect themselves and peers from the risks of VAWC/human trafficking through participating activities;

(3) Women/girls are empowered through strengthening their economic status;

(4) Communities are empowered to provide safe environment for women and girls from VAWC/human trafficking.

PURPOSE OF POSITION:

Mobilize resources, and help local partners strengthen their capacity in planning, implementing, and monitoring project activities to achieve project annual outcome/outputs in integration with Child protection project of the APs and district/commune social economic development plans.

MAJOR RESPONSIBILITIES

ROLE DIMENSION / DESCRIPTION

Relationship and Networking

  • Effectively establish work relations with partners including: District and Commune Program Management Boards (D/CPMBs), Child Protection Committee, Department of Labour Invalid and Social Affairs (DoLISA), Women Union, Youth Union, Village Development Boards in the project area.

  • Discuss with the above partners at district and commune level to build plans for cooperation and implement approved project activities effectively. Ensure good integration of anti-trafficking interventions with Child Protection interventions of the APs to successfully achieve the project outcomes as specified in the approved proposal.

  • Support Project supervisor to build cooperative relation and maintain effective network with relevant development partners, especially at district level in order to strengthen community based child protection committees and ensure they are functional.

Well cooperate with zonal technical staffs, district and commune’s officials of DoLISA to ensure technical support for project implementation.

Project Activities Implementation

  • All project activities will be implemented effectively according to the approved proposal/Log frame, which are relevant and in alignment with WVV’s Child Protection Technical Approach.

  • Cooperate and coordinate with AP staffs, project partners and consultants todevelop plan of action and prepare budget, ensure the quality implementation of the project following Learning through Evaluation with Accountability and Planning frame work (LEAP3).

  • Community ownership is enhanced by implementing activities with community engagement to ensure project sustainability.

  • Ensure poor households, households with headed women and vulnerable children are prioritized targets of the project.

  • Negotiate and implement procedure of purchasing on Child protection support, arrange handover timely and to the right beneficiaries.

Facilitate or implement other tasks relating to project implementation as assigned by Project Supervisor.

Project Design, Monitoring and Evaluation

  • Facilitate regular reflection meetings (at least once a month) with partners and community and take timely corrective actions to address the gap of project implementation. The outcomes of reflection reports are submitted to Project Supervisor.

  • Assist project coordinator and local partners to collect and analyze monitoring data using the log frame and WVV’s standardized monitoring tools.

Support Project supervisor to prepare project reports including monthly, quarterly, semi-annual report and annual report according to the Grant donor’s and WV’s requirements.

Capacity Building

  • Facilitate or implement capacity building on project implementation activities of human trafficking prevention for Women and Girls at the district and commune level with support of Project Coordinator and the provincial DoLISA.

Organize technical trainings according to project design.

Documentation

  • Documentation of good practices, lesson learnt and Transformational stories and other documentations upon request

Implement other admin tasks as being assigned by Project Supervisor.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

Bachelor degree in social science or related fields

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Community mobilisation skills, including networking/coordination among different local partners;

  • Demonstrated training and group facilitation skills;

  • Case management skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially report writing and reading skills;

Good computer skills in Word, Excel, Power point and email;

Experience

  • 1-2 years of relevant work experience.

Experience in INGO-funded project planning and implementation.

Work Environment

  • Work in a team environment;

  • Project Manager, Finance staff and another project team are based in a different workplace (virtual team)

50% of time is required for field visits

WVV AP Development Facilitator in Tuan Giao AP, Dien Bien

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

Community Engagement

and Sponsorship

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lession learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

Program Management in assigned communes

Implementation of Technical Models and Advocacy

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models.

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate.

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

Solid computer skills in Word, Excel, PowerPoint and email.

Experience

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

Experience of working with children and ethnic minorities.

WVV Project Assistant - TMSV project (temporary)

WORK CONTEXT / BACKGROUND:

World Vision (WV) is a Christian relief and development organisation working to create lasting changes in the lives of children, families and communities living in poverty. WV serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met.

The project Tackling Modern Slavery from Vietnam: an Interagency Program for Behaviour Change, Access to Justice and Reintegration Support will tackle modern slavery from Vietnam through harnessing the experience, knowledge, networks and resources of IOM, World Vision International and British Council to implement a coordinated series of interventions across five source provinces of human trafficking and modern slavery, with focus on newly identified vulnerable groups in five target provinces: Ngh An (Yên Thành; Din Châu); Hi Phòng (Hi Phòng city; Thy Nguyên); Qung Bình: (Đng Hi, B Trch); Hà Tĩnh (Can Lc; Nghi Xuân); and Qung Ninh (H Long city). This will be achieved by seeking change on the following impacts:

Impact area 1: will be achieved through first establishing the key factors that contribute to vulnerability before engaging the necessary government and non-government actors to raise awareness and change behaviour, including by promoting meaningful livelihood alternatives.

Impact area 2: vulnerable populations will be empowered through improved coordination, delivery and understanding of justice and social support services. Strategies for prosecution and sentencing will also be developed, whilst effective coordination among justice sector institutions will be achieved through promoting provincial level coordination mechanisms, including increased functionality of the national trafficking database.

Impact area 3: addresses this by building the capacity of key stakeholders involved in victim identification in Vietnam and the UK ensuring at-risk individuals are identified early and correctly, and victims are supported adequately, and with dignity. Rehabilitation and reintegration assistance therefore, will contribute significantly to reducing vulnerability to human trafficking, modern slavery and poverty.

WVV will be responsible to implement the activities related to the impact area 3 with project duration from October 2018 – November 2021.

PURPOSE OF POSITION:

This position will assist the project manager, POs and FO in implementing the TMSV’s interventions at the target areas, including planning, partnership and reporting the achievements of project goal, outcomes, and outputs as per its approved design and logical framework.

ROLE DIMENSION/DESCRIPTION:

  1. Program support

Provide the support to TMSV manager in areas of program planning, implementation, coordination and information management to ensure strongest progress towards the project goal and objectives, and most efficient use of resources. Key areas of accountability include:

  • Assist project manager to prepare terms of reference (TOR), agenda, tools and materials for trainings/workshops, community activities, meetings at national and project areas.

  • Assist project to file and keep track of rehabilitation and reintegration of victims of trafficking through the identification, protection, support and successful reintegration.

  • Assist project team in reviewing and consolidating documents, materials, reports.

  • Travelling to the project sites to support project implementation as requested by project manager.

  1. Administration support

  • Provide supports in project logistic arrangement and settlements strictly following WVV financial and administrative procedures and guidelines.

  • Work with consultants and service providers for logistic arrangement on providing related services of project in target areas.

  • Support FO and partners in completing relevant payment as WVV & TMSV’s procedures.

  1. Others

  • Assist the project manager in consolidating and preparing monthly, quarterly reports.

  • Document project deliverables, good practices, lessons learnt, MSCs and other documentations.

  • Support project team upon request.

WVV MDM and Administration Assistant

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

1. To support World Vision Vietnam in administrative service, maintaining effective reception and filing system.

2. To provide assistance to the Government Relations & Administrative Officer and MDM support to all Procurement Officers in admin and procurement tasks.

KEY RESPONSIBILITIES:

I. Master Data Management

  • Register, update or deactivate user accounts, suppliers, contracts, items and partners on Provision system

  • Do Blocked Party Screening for all suppliers and partners in the designated system

  • Promptly update the pre-qualified suppliers database

  • Assist remote buyers (in Central and South area) in completing procurement contracts submission process and properly keep the procurement records as instructed.

  • Carry out any other master data management tasks assigned by supervisor.

II. Administration

  • Purchase general office assets as per the Procurement guide

  • Support APs in office renting and motorbike registration

  • Support receptionist in monthly payment relating to EMS, transportation, office renting, air tickets, hotel, and office supplies etc. to Finance Dept. on time and ensure proper cost charges to departments/Aps

  • Follow and tracking the payment status for suppliers under Admin

  • Follow, tracking to extend/ sign contract under Admin such as courier, air ticket, hotel and etc

  • Logistic support and preparation for trainings/workshops/events in Hanoi office including booking hotel/meeting venues, tea break, lunch; and ensure proper charges to APs/projects/departments.

  • Support expatriates in renting appropriate housing

  • Carry out any other administrative tasks assigned by supervisor

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

College or University graduate

Knowledge & Skills

- Good communication skills

- Good analytical skills

- Good interpersonal skills

- Knowledge of computer (Microsoft Word and Excel), and office machine such as fax, telephone, photocopier and others as an advantage

- Ability to oversee day to day operation

- Strong organization skill with a problem- solving attitude

- Attention to detail

- Knowledge of basic accounting

Experience

- Prefer to have 01 year relevant experience and be passion in office administration to help others and contribute to the success of the Department/ Organization.

- Fresh graduate with fast learning ability, strong potential and clear career path is also welcomed.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Program Effectiveness Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

The Program Effectiveness Unit belongs to the Program Quality and Resource Development (PQRD) Department, which consist of 3 other units: Grant Acquisition and Management (GAM) Unit, Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.

PURPOSE OF POSITION:

To support World Vision Vietnam (WVV) in implementing effective assessment, design, monitoring and evaluation events and strengthen WVV’s Monitoring and Evaluation (M&E) system across all programs, including Technical Programs, Area Programs (APs); and Special Funded Projects (SPs); strengthen DPA application in APs/APs in order to promote community ownership. The position involves significant reflection and learning as a process of quality improvement of M&E systems across WVV’s entire programs and in the approaches used to measure WVV’s effectiveness.

The PE Specialist assists the Manager of Programme Effectiveness Unit and subsequently Program Quality and Resource Development Director in building up the capacity of Zonal Program Effectiveness Officers, and relevant staff in effective M&E skills including the implementation of CWBOs.

The PE Specialist supports the Manager of assigned Technical Program in contextualizing DME tools, measuring indicators and monitoring the progress toward achieving TP goals and outcomes.

The PE Specialist supports the APs and projects in their assigned zone and all other APs whenever requested to meet minimum standards of DME for community development, and to promote higher quality sustainable programming.

To coordinate WVV departments, APs, projects to achieve the Horizon 3.0 Implementation Plan and assist APs and Projects in using Horizon 3.0 in managing effectively the AP/project information.

KEY RESPONSIBILITIES:

I. DME technical support: The quality of program and project Assessment, Design and Evaluation is consistently improved through active involvement in key DME event in the annual calendar.

  • Lead baseline and evaluation events with assistance provided in formulating methodology, collecting and analysing data; recommendations given to the final evaluation and assessment reports;

  • WV’s Development Programme Approach are contextualized and introduced progressively into WVV assessment, design, monitoring and evaluation;

  • Key Performance indicators are consolidated through Horizon and Powerbi

  • Program Effectiveness Manager and PQRD Director are assisted to establish a feedback loop with the community for the application of LEAP to inform decision-making;

  • Assigned technical programs and projects are assisted in developing standard tools and monitoring the progress toward their goal and outcomes;

  • TPs/APs are supported with relevant tools and processes for shared monitoring system;

  • ADPs/TPs/APs are supported with tools and processes for measuring and report on outcome on regular basis.

  • Review and provide comments for LEAP documents.

II. iCWBOs/CWB targets: WVI’s Indicators for Child Well-being Outcomes (CWBOs) and CWB targets are implemented for maximum relevance and utility in the Vietnam and AP context in consultation with PEU Manager.

  • Indicators are standardized for each TP;

  • On-going support is provided to implement baselines in APs/TPs to improve the quality of program DME

  • Quality assurance for iCWBO/CWBT measurements is control in order to make sure that the data is valid and reliable for informing decisions

  • AP staff and community capacity is built to understand and use the iCWBO/CWBT data in each AP environment.

  • Simple materials are collected and developed to support the effective implementation of the iCWBOs and MIS, Horizon;

III. DME Capacity Building: AP teams are supported to build DME capacity for project staff, local partners.

  • Staff training workshops are organized to introduce DME, DPA, CWBOs/CWB targets, Key Performance Indicators (KPI), and Horizon;

  • Close liaison is built and maintained with other relevant institutions such as local NGOs and WV National, Support and Regional Offices to best meet the objectives of Capacity Building for MnE and improve WVV’s M&E system;

IV. Coordination: Coordination with other PEU team members and departments

  • Coordinate with CE specialist in order to promote the community ownership in all LEAP cycle

  • Coordinate with PE Specialist for MVC/CCT in effectively identifying and assisting MVC and vulnerable groups

  • Coordinate with PE specialists in facilitating DME events and learning events

  • Assist assigned TP teams in finalizing Technical Program Design Document and TP adaptation through AP planning process.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor degree in Community Development, Business Administration, Information Management, Public Health and/or related fields.

  • Master degree is preferred

Knowledge & Skills

  • Have sound knowledge in developmental approach, M & E and management of information systems.

  • Understanding of NGOs and research field.

  • Have good skills in training and capacity building.

  • Have excellent interpersonal skills

  • Have excellent communications skills in verbal and written English and Vietnamese

Experience

  • Experience of working with NGOs.

  • At least 5-year experience on M&E and Information Management System

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi.

Tel: 024. 39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Development Facilitator (Temporary) - Nam Giang, Quang Nam

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the special project and technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSIONS

1.Community Engagement and Sponsorship: (Time spent: 50%)

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and

local government agencies, etc.) to mobilize resources for the well-being of children

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based

development approach

Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

Facilitate AP planning activities at the assigned communes

Facilitate annual community review and planning at the assigned communes

Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Facilitate refection meetings with participation of communities

Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the

community

Strengthen child protection committees in the assigned communes

MVC inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical

project interventions/ models

Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Facilitate the community based groups in development and implementation of micro projects

Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards

through the SR volunteer network

2. Program Management in assigned communes: (Time spent: 50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms..) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned commune

  • KNOWLEDGE, SKILLS, ABILITIES:

  • Bachelor degree, preferably in public health, water and environment, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Good knowledge and understanding of key aspects of development work; including child protection, nutrition, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Experiences and good understanding of WASH and CP

  • Demonstrated capacity in project management, with conceptual understanding and required competency in Design, Monitring & Evaluation (DME) functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development or similar INGO

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in Grant project management

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Manager in Dien Bien Dong, Dien Bien province

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

Provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. national strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual, Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

Leadership and People Management

Provide overall leadership to the AP team, including spiritual leadership

Work with PnC department to recruit and provide orientation for new staff

Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

Identify and address staffing issues in a timely and professional manner, in working with PnC department

Promote ongoing reflection and learning culture among AP staff

Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation,

stories and reports on a timely manner and get them involved in key events/milestones of the program.

Community Engagement and Sponsorship

Build effective working relationship with various development partners including PMB and technical departments at district and commune level

Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration and partnership toward improved well being of children, especially the most vulnerable

Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

Promote program accountability in accordance with PAF

Lead the AP planning process as well as the annual community review & planning process

Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including

advocacy initiatives

Support communities and partners to develop and implement community-based disaster preparedness plans

Identify and mobilize community resources for joint advocacy activities at district level

Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

Lead the process of MVC mapping and inclusion in the project activities

Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

Lead the child monitoring as per sponsorship standards

Facilitate the implementation of Sponsorship 2.0

Reinforce Sponsorship In Programming (SIP) Essentials

Facilitate the process of program approach towards sustainability

Program Management in assigned communes

Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

Provide coaching and support to AP staff to implement TPs according to the approved AP

plan and budget

Mobilize technical, human, financial resources to support the program

Lead the monitoring and reporting of indicators to ensure data accuracy

Implement the recommendations of CWB reports, evaluation reports, technical model review reports

Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

Prepare monitoring reports for the AP (monthly, semi-annual, annually)

Support AP staff to mainstream CCT into program activities

Lead the implementation of Horizon 3.0

Manage resources with integrity and stewardship, in compliance with WVV’s financial

policies and procedures.

Coordinate procurement and strategic sourcing at AP level

Prepare concept notes and proposals for PNS calls

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor degree in education, public health, community development, social work and/or business administration.

Master degree in similar fields

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

Ability to think critically and reflect.

Experience

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

Experience of working with ethnic minorities.

WVV Senior People and Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To undertake all P&C functions including Recruitment, Employment/ Employee Relations, Performance Management, Learning and Development, Staff Care and Employee Engagement and P&C Information Management with minimum supervision and support from P&C Director

  • To support PnC Director in improving the organizational well-being as well as staff well being; identifying and implementing innovative ways to attract competent and committed candidates, develop bench strength at the both National Office and AP level.

  • To support PnC Director in building capacity and competencies of PnC Officers.

ROLE DIMENSION/DESCRIPTION:

  1. Recruitment

  • Facilitate the multi-year and annual workforce planning in alignment with strategic directions and business plans, and implement the multi-year plans.

  • Facilitate the recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts)in an effective, timely, fair and transparent manner to select qualified candidate for the job.

  1. Employment and Employee Relations

  • Coordinate onboarding/orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

  • Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

  • Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

  • Update all staff changes in the assigned zone/s to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

  • Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone/s in compliance with relevant laws, regulations and HR policies.

  • Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

  1. Partnering for Performance (Performance Management)

  • Provide ongoing support and coaching to line managers and individual staff in the implementation of the Partnering for Performance (WV’s performance management approach and process). This is to ensure that the staff’s performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

  • Support the development of individual development plans in collaboration with line managers and employees.

  • Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.

  • Recognize staff for their additional efforts/contribution and outstanding performance in a timely and appropriate manner.

  1. Staff Care and Employee Engagement

  • In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

  • Administer the staff engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff wellbeing.

  • Coordinate spiritual nurture activities for Hanoi office as appropriate to the context of Vietnam.

  • Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

  1. PnC Information Management

  • Ensure all employee information and recruitment processes are recorded on Our People in a timely and accurate manner.

  • Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

  • Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc are filed properly.

  • Prepare P&C reports, payroll and other updates in a timely and accurate manner.

  • Provide statistics of the assigned zone as required.

  1. Learning & Development / Succession Planning

  • Assess and identify competency gaps against competency framework for key roles.

  • Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

  • Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

  • Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

  • Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

  1. Education

  • A bachelor degree in a relevant field.

  • Degree in Human Resource Management is preferred.

  1. Knowledge & Skills

  • Good knowledge and understanding of HR functions such as recruitment, employment, employee relations, performance management, employee engagement, learning and development, succession planning, talent management and development.

  • Thorough understanding of Vietnamese labour law and practices

  • Good understanding about humanitarian industry, WVV’s operation and its programs.

  • Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

  • Good interpersonal skills.

  • Good written and spoken communications skills in English and Vietnamese.

  • Well-organized work style including sound process management skills.

  • Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

  • Ability to coach, mentor and manage staff’s performance

  • Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

  1. Experience

  • A minimum of 5-year relevant working experience.

Our contact details are:

People and Culture Department

World Vision International - Vietnam

Email: [email protected]

Tel: 024. 39439920 (Ext:123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities

Regional Senior Auditor (RSA), Vietnam

*Please submit your CV in English.

*Appliation Deadline Date: Open until filled.

PURPOSE OF POSITION:

To provide technical supervision, support and coordination of the Region’s Internal Auditors, as well as performing managerial duties in the absence of, or as delegated by the Regional Audit Managers (RAMs).

In addition, to provide an independent objective assurance and consulting activity designed to add value and improve the organization’s operations. This will be done by using a systematic approach to evaluate and improve the effectiveness of risk management, internal control and governance processes of the Organization.

MAJOR RESPONSIBILITIES:

Technical Execution:

Lead audit assignments from time to time as assigned by the RAM (planning to completion) in the Annual Audit Plan, support larger and complex engagements, potentially one or more assignments simultaneously. In particular:

  • Actively engage with senior management staff within the region NOs in order to gain a good understanding of their business and ensure the efficient execution of the audit.

  • Perform risk-based integrated audits (RBIAs) in accordance with stipulated auditing standards (IIA, WV GIA) as will be planned at the start of each FY and assigned by the RAM.

  • Represent the RAM in quarterly Senior Leadership and Board/Advisory Council Audit Committee Meetings, as may be delegated by the RAM as and when required.

  • Review follow up evidence of implementation of audit findings as per auditee “audit implementation plan’’ to ensure audit matters arising are fully resolved.

Quality Assurance:

Ensure WV GIA quality standards are maintained, which includes but is not limited to:

  • Providing on-the-job technical support during planning and field work with the team members, including on-site reviews as assigned at planning phase.

  • Ensure all review notes are responded to by team members and compile quality draft audit findings/draft audit reports for RAM review by end of fieldwork phase.

Professional Development:

  • Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 units per year.

Other:

  • Provide regular capacity building to Management Teams within NO Portfolios assigned, regarding RBIA and enterprise risk management during field work, and at designated training forums planned by Management.

  • Participate as an advisor of the NO Integrity and Protection Hotline (IPH) and Enterprise Risk Management committees in assigned country portfolio, as may be assigned by the RAM from time to time.

  • Support and implement the Global Internal Audit (GIA) initiatives deemed to increase the internal audit team effectiveness and efficiency.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor degree in Audit, Accounting, Finance or related field.

  • Professional audit certifications (ACCA/CPA/CIA/CISA/CFE) finalized or in advanced stage of certification process.

  • Must be able to effectively work with new and changing situations including new regulations; where there may not always be a readily apparent solution.

  • Excellent presentation, analytical, interpersonal, time management, research, and communications skills.

  • Maintain a current knowledge base of audit industry practices and to ensure best practices as always considered.

  • Perform all assigned audit duties in a manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors.

  • Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.

  • Must have prior working experience in audit (Public or private) of not less than four years in a recognized organization, two of which should be at a senior supervisory level. Experience in accredited audit firms and/or in a Non-

  • Governmental organization will be an added advantage.

  • Proven experience in Risk Based Auditing.

  • Strong interpersonal skills, including the ability to influence others and establish credibility with business partners.

  • Cross cultural and multi faith experience.

  • Exposure to various accounting systems.

  • University degree in Commerce, Accounting/Business Management/Finance.

  • Be a qualified CPA or ACCA with an up-to-date membership status.

  • CIA certification – finalized or in progress.

  • Good command of the English Language, written and communication skills in particular. Knowledge of French/Spanish would be an added advantage.

Preferred Skills, Knowledge and Experience:

  • Strategic thinker with advanced analytical and problem-solving skills.

  • Strong project management skills.

  • Computer skills (office application, accounting systems is a plus).

  • Working knowledge in Audit software packages.

  • Must be honest and hardworking, with proven experience in dealing with management at a senior level and be disciplined leader. Experience in a multicultural setting is highly desirable.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate in devotions and Chapel services.

  • A working knowledge of WVI business and systems, including computerized accounting systems such as Sun System.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40 % of the time. This travel includes fragile context operational areas within the Region.

  • This role involves working in a virtual /geographically dispersed / multi-culturally team.

WVV AP Manager - Muong Cha AP

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which more than 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

Provide overall leadership and management to the area program in accordance with WVV’s strategic directions (e.g. national strategy, Technical Approaches, Technical Programs), policies (e.g. HR Manual, Finance and Child Protection policies, ect.), standards (e.g. technical project models, Program Effectiveness, child sponsorship, child protection and child safe organization, Program Accountability Framework, etc.).

ROLE DIMENSION / DESCRIPTION

1. Leadership and People Management

Provide overall leadership to the AP team, including spiritual leadership

Work with PnC department to recruit and provide orientation for new staff

Supervise, coach, mentor, provide adequate feedback to AP staff to ensure their high performance toward the shared goals

Identify and address development needs of AP staff to ensure that they are well equipped with core and job-specific competencies to carry out quality work

Identify and address staffing issues in a timely and professional manner, in working with PnC department

Promote ongoing reflection and learning culture among AP staff

Organize the AP office and facilitate a working environment of trust, mutual respect, and care among all staff

Build effective relationships with support office/donors; provide support office/donors with vital program information, documentation,

stories and reports on a timely manner and get them involved in key events/milestones of the program

2. Community Engagement and Sponsorship

Build effective working relationship with various development partners including PMB and technical departments at district and commune level

Network with external stakeholders (NGOs, CSO, local businesses, etc.) and create space for collaboration, partnership and advocacy toward improved well being of children, especially the most vulnerable

Raise awareness of local partners and community on WV’s Christian identity and values, child focused and community based development

Promote program accountability in accordance with PAF

Lead the AP planning process as well as the annual community review & planning process

Promote shared monitoring and integrated reflection with local partners and community to review the progress and identify areas for improvements

Support communities and partners to develop and implement the community development plan/ initiatives (micro projects) including advocacy initiatives

Support communities and partners to develop and implement community-based disaster preparedness plans

Identify and mobilize community resources for joint advocacy activities at district level

Lead the documentation of best practices, lessons learnt, MSC stories and share with external and internal stakeholders for learning and advocacy purpose

Lead the process of MVC mapping and inclusion in the project activities

Lead child projection and inclusion as per Sponsorship standards and monitor participation and benefits of RC/MVC and their families

Lead the child monitoring as per sponsorship standards

Facilitate the implementation of Sponsorship 2.0

Reinforce Sponsorship In Programming (SIP) Essentials

Facilitate the process of program approach towards sustainability

3. Program Management in assigned communes

Lead the adaptation of TPs following the standard guidelines/ tools and complete all AP level documents (log-frame, ITT, MnE plan, narrative AP Plan)

Provide coaching and support to AP staff to implement TPs according to the approved AP

plan and budget

Mobilize technical, human, financial resources to support the program

Lead the monitoring and reporting of indicators to ensure data accuracy

Implement the recommendations of CWB reports, evaluation reports, technical model review reports

Coordinate the participation of local partners and community in baseline survey and evaluation at AP level

Document evidences and disseminate WVV’s project models to external partner for replication and advocacy purpose

Prepare monitoring reports for the AP (monthly, semi-annual, annually)

Support AP staff to mainstream CCT into program activities

Lead the implementation of Horizon 3.0

Manage resources with integrity and stewardship, in compliance with WVV’s financial

policies and procedures.

Coordinate procurement and strategic sourcing at AP level

Prepare concept notes and proposals for PNS calls

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor degree in education, public health, community development, social work and/or business administration.

Master degree in similar fields

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Demonstrated leadership skills, including leading, building, and supporting a team with diverse roles and capacities.

  • Skills in facilitation of development processes, including organisation and mobilisation of communities and networking among different development partners.

  • Demonstrated capacity in program management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese and English, especially report writing skills.

  • Solid computer skills in Word, Excel, Powerpoint and email.

Ability to think critically and reflect.

Experience

  • At least 4 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Knowledge and experience in capacity building for local stakeholders/partners.

  • Experience in managing and supervising staff.

Experience of working with ethnic minorities.