Job Opportunities with World Vision Vietnam

Currently, World Vision Vietnam has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 200,000 children directly benefit from World Vision Vietnam's programmes, which currently operate in 14 provinces and cities throughout the country. 

Thank you for your interest in working with World Vision Vietnam! Website | Facebook

WVV AP Development Facilitator - Binh Chanh AP, Hochiminh city

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

To manage the technical projects in assigned communes

ROLE DIMENSIONS:

1.Community Engagement and Sponsorship: (Time spent: 50%)

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and

local government agencies, etc.) to mobilize resources for the well-being of children

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based

development approach

Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

Facilitate AP planning activities at the assigned communes

Facilitate annual community review and planning at the assigned communes

Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Facilitate refection meetings with participation of communities

Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the

community

Strengthen child protection committees in the assigned communes

MVC inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical

project interventions/ models

Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Facilitate the community based groups in development and implementation of micro projects

Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards

through the SR volunteer network

2. Program Management in assigned communes: (Time spent: 50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms..) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned commune

KNOWLEDGE – SKILL – ABILITIES

  • Bachelor degree, preferably in education, public health, community development, social work.

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese & English

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with children and ethnic minorities

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International – Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Ha Noi

Tel: 024.39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Director, Financial Planning, Reporting & Analysis

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Director, Financial Planning, Reporting & Analysis – Global Centre leads a team that is responsible for the financial aspects of financial planning, reporting and analysis for the WVI Global Centre. This is a critical role that supports the Senior Director, Corporate Accounting, Financial Planning, Reporting and Analysis and works closely with the Chief Financial Officer to ensure the budgeting processes, reporting and analysis for the Global Centre is timely, accurate and supports strategic conversations regarding resource allocation in line with Our Promise.

To achieve this, the position is responsible for:

  • Leading the team.

  • Overseeing timely and accurate financial reporting and analysis to the Chief Financial Officer, the Executive Leadership Team, senior leaders and managers in the Global Centre.

  • Building strategic reporting and analysis capability that facilitates strategic resource allocation decisions of the Global Centre allowing leaders to invest in activities to deliver of Our Promise.

  • Driving a customer focused culture, ensuring staff develop a deep understanding of the business units of the Global Centre from the perspective of Executive Leadership and Partnership Leaders, and cost centre managers.

  • Leading and oversee projects to continuously improve reporting and analytics by utilizing new technology capability and working with the Director, Data, Systems and Services to drive new capabilities.

  • Working closely with peers to understand the end-to-end Support Office/Global Centre/Field Office financial eco-system and ensuring budgeting, financial reporting and analysis is consistent and aligned.

  • Working closely with peers to ensure financial systems and processes are seamless from a customer perspective.

  • Advising on issues related to partnership budgeting, reporting, compliance, internal controls, liquidity, and systems.

  • Initiating and participating in global and departmental initiatives.

  • Being a thought leader on broader Partnership financial management.

KEY RESPONSIBILITIES:

Partner with the business to leverage accurate, timely and insightful reporting and analysis and achieve business outcomes.

Design and continuously improve a reporting framework for the Global Centre to ensure reports are streamlined, timely, clear, provide actionable insights, inform decision making and meet customer needs.

This involves:

  • Thinking forward and pre-empting and identifying key decision and reporting needs of stakeholders in future years (possibly before they even ask), driven primarily from the vision articulated in Our Promise and from deep knowledge of stakeholders.

  • Identifying appropriate sources of data that need to be captured and design solutions for capturing data in systems, utilizing systems thinking skills, technology developments, internal controls and quality control.

  • Be the business owner for the Finance systems projects designed and implemented as a result of needing to capture the new data, engaging stakeholders and driving the Finance Data, Systems and Services team and IT to deliver an appropriate technological solution.

  • Design and oversee the implementation of new reporting and analysis that can be created as a result of the new data available.

  • Review the existing reports and analysis to identify their appropriateness of need for update and rebuild as a result of the new data and technology available.

  • Seek feedback from customers and iterate reporting and analysis to be fit for purpose.

  • Oversee the production of regular reports and analysis to stakeholders (monthly, quarterly, annually, key meetings) to ensure decision makers are empowered with accurate and timely information to support their activities, including cost centre reporting.

  • Be a trusted advisor to the Senior Director, Corporate Accounting, Financial Planning, Reporting and Analysis and Chief Financial Officer, ensuring they have appropriate information and insights for decision making.

  • Manage a team of trusted Finance Business Partners to work closely with Executive Leaders, Partnership Leaders and cost centre managers on business cases and other financial analysis to support their decisions.

  • Ensure integration and alignment with the activities of peers to build a seamless customer experience.

Lead the Global Centre annual cycle from planning through to year end.

Collaborate with peers to ensure alignment and integration of processes and activity of the annual financial cycle from planning to year-end close, in particular:

  • Lead the Global Centre annual and multi-year planning and budgeting process, by:

  • Designing the process for the upcoming fiscal year, ensuring alignment with all aspects of the global planning process;

  • Leading the preparation of financial information for the Chief Financial Officer as they facilitate high-level resource negotiations and planning parameters with the Executive Leadership Team at the start of the process;

  • Overseeing the production of tools, templates and communications to execute the process;

  • Leading the execution of the process across all Global Centre departments, supported by a team of Finance Business Partners and analysts;

  • Being an escalation point for issues identified by Finance Business Partners during the process and negotiating resource allocation with Executive Leaders, Partnership Leaders and cost centre managers to ensure compliance with approved budget parameters;

  • Preparing reports and analysis of the submitted budget for review and approval by the Senior Director, Corporate Accounting, Financial Planning, Reporting & Analysis and the Chief Financial Officer, identifying opportunities and issues for consideration;

  • Preparing Board pre-reads and presentations regarding the Global Centre budget for the WVI Stewardship Committee and WVI Board for their approval;

  • Ensuring stakeholders from across the Global Centre are appropriately engaged during and after the process and that decisions are clearly communicated;

Leading a post implementation review with stakeholders, identifying opportunities for improvement.

Lead the annual Chargeback setting process, by:

  • Designing the process for the upcoming fiscal planning period, ensuring that it connects appropriate to the timelines for the Field Office and Support Office planning processes.

  • Overseeing the production of tools, templates and communications to execute the process.

  • Convening the Chargeback Committee, delivering a process that has clear recommendations to the Chief Financial Officer for approval that are in line with principles.

  • Ensuring stakeholders from across the Partnership (including Field Offices and Support Offices) are appropriately engaged during and after the process and that decisions are clearly communicated.

  • Leading a post implementation review with stakeholders, identifying opportunities for improvement.

Lead the Global Centre forecast process throughout the fiscal year, by:

  • Designing the process.

  • Overseeing the production of tools, templates and communications to execute the process.

  • Executing the process at key points during the year through a team of Finance Business Partners and Financial Analysts.

  • Overseeing the review of business cases submitted by departments seeking redistribution of resources and negotiating resource allocation with Executive Leaders, Partnership Leaders and cost centre managers to ensure compliance with approved budget parameters.

  • Identifying opportunities for strategic realignment of resources to ensure key organizational priorities have appropriate resources for delivery and presenting this information to the Senor Director, Corporate Accounting, Financial Planning, Reporting & Analysis and the Chief Financial Officer for consideration and approval.

  • Communicating outcomes of the process to stakeholders.

Lead a component of the Global Centre year-end processes, by:

  • Ensuring that costs are recorded in the appropriate period and cost centre.

  • Reviewing actual expenditure against budget and identifying issues and ensuring corrections prior to the general ledger close.

  • Negotiating carry forward of savings from the current year to the next fiscal year (with approval from the Chief Financial Officer).

  • Working with the Director of Corporate Accounting to ensure year-end adjustments are minimized through effective monitoring and identification of issues and corrections well prior to the end of the fiscal year.

Leadership and Management:

  • Management responsibilities, including cost centre management, people management and strategic planning for the team.

  • Oversee continuous improvement initiatives that will support the Group’s business plan and objectives.

Other duties as requested:

  • Perform other duties as requested by Senior Director, Corporate Accounting, Financial Planning, Reporting and Analysis, including, but not limited to, participation in organizational projects as a representative of GC Finance and the interests of the Global Centre and broader team leadership and management responsibilities.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Minimum Bachelor’s degree in Accounting / Finance.

  • Extensive knowledge in Generally Accepted Accounting Principles and audit and/or internal controls.

  • Excellent communication skills, both verbal and written.

  • Minimum of 5 years of experience in financial planning, budgeting, forecasting, financial analysis and performance management in large, global organizations.

  • Minimum of 5 years of experience in managing teams, projects and performing finance functions in a corporation, financial institution or non-profit organization.

  • Demonstrated experience in developing and implementing financial best practices, work-flow, and procedures for a large global organization.

  • Certified Public Accountant, Chartered Accountant or equivalent.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • MBA preferred.

  • Superior organization, prioritization, and self-motivation skills.

  • Strong computer skills and knowledge in MS Office Suite, SunSystems and PowerBI.

  • High level of working knowledge related to automated accounting / financial systems.

  • Excellent stakeholder management skills.

  • Excellent project management skills.

  • Ability to translate technical information into common language so that non-financial individuals can readily understand the information.

  • Minimum of 5 years of experience leading large global team of financial analysts across multiple countries and regions.

  • Ability to translate or communicate complex finance and accounting principles into common language so that non-finance people or finance staff with very basic knowledge in finance can readily understand the information.

  • Experience working with senior leadership teams, with demonstrable ability to communicate and engage effectively.

  • Experience in developing and implementing process improvement initiatives.

  • Cost centre management.

  • Experience managing and developing people, including hiring, talent and succession planning and performance management.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the year.

WVV Bookkeeper- Ham Thuan Bac AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

The position supports WV Vietnam to maintain high standards of financial stewardship and assist the AP Manager in maintaining the books of accounts and other financial records of AP & adhering to the financial standards of World Vision financial system to ensure accountability.

ROLE DIMENSIONS:

FINANCIAL POLICY COMPLIANCE:

  • Administrative financial services are provided to the project to ensure compliance, quality, accuracy and consistency of work in project implementation.

  • Consistent service delivery is ensured by collaborating and working closely with all of the team members of the Project.

  • All the day to day operational procedures in planning, implementation, monitoring and evaluation, closure, audit, etc. are conducted in timely manner and in line with WV Policy and Procedure as well as Field Financial Manual (FFM).

  • The Project staffs are provided the necessary account analysis codes and assistance to correctly filled in and prepare cash advance, EER, payment request.

  • The project team is assisted in verifying quotations, procurement, service supply contracts for project- related activity.

  • Adequacy and correctness of the supporting documents ensured for payments and/or voucher preparation (using Voucher Interface) to ensure consistency with WV’s Policy and donor requirements.

  • The financial transactions are monitored regularly to maintain project financial account in place and in order.

  • The suppliers of the quotes/bids submitted for major purchases are randomly selected to verify the existence, nature of business (whether it’s related to the goods or services being asked to quote or bid), relationship of the supplier with the staff of the project and reasonability of amount quoted.

  • The quality of the goods and services delivered to the beneficiaries is verified by conducting random visit to the project sites.

  • WV accounting policies and procedures are communicated to all staff and relevant partners.

BUDGET MANAGEMENT & FINANCIAL REPORTS

  • The Project Manager is assisted in planning and developing project budget in line with the Plan of Action and log frame.

  • The financial reports cover memo prepared with variance explanations, Advances & Payables Aging Analysis (IA 264 & IA 269), the asset register updated, the bank reconciliation performed and sent on time to the Cluster Finance Officer for posting.

  • The Sunsystem generated financial reports are reviewed with assistance of Cluster FO and NO FO for any non-project related expenses, discrepancies and irregularities from the project finance manual.

  • The Manager is provided with the necessary management financial report as and when required and adhering to the standards/templates required by donor.

FILING

  • Filing system of key documents is established and maintained (in hard copy and soft copy) and in line with audit requirements.

  • All financial and other records required for audit purposes are maintained, and assistance provided in regular auditing of the Project.

KNOWLEDGE – SKILL – ABILITIES

Bachelor Degree;

Majored in finance/ accounting.

Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

Good time management and organizational skills;

Good interpersonal and communications skills;

Fair English, especially report writing skills;

Good computer skills in Word, Excel, PowerPoint and email;

Ability and passion to learn about accounting

Experience in bookkeeping.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi.

Tel: +84 24 39439920 – Extension: 123

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Senior AP Manager

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which more than 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

To assist the Zonal Manager (ZM) in providing the overall management of the programs and projects in the Central and South zones to successfully deliver child well-being objectives and Technical Programmes in accordance with WV strategy, policies, systems, procedures and donor requirements. The focus of this role is to support the Zonal Manager in ensuring good technical project models and its progress, effective monitoring & evaluation and program impacts including local level advocacy to the respective Area Programmes in Central and South zones.

KEY RESPONSIBILITIES:

  1. Strategic Guidance

  • Provide strategic support to ZM in implementing Area Programs (APs)

  • Review annual plan of actions, semi and annual reports, related Term Of References(TOR) of all APs and submit for approval by ZM.

  • Assist ZM in coordinating and support Humanitarian Emergency Affairs (HEA) activities in case of emergency.

  • Assist ZM in ensuring the technical standards are effectively adapted in all technical project models being implemented in APs.

  • ReviewAP/project level reports and consolidate zonal reports.

  • Conduct project monitoring visits and lead project monitoring and participatory reflection processes to ensure alignment to National Office Strategy and achievement of planned objectives as assigned by ZM.

  • Assist ZM in facilitating the external cooperation with INGO, businesses who are working in the same province, APs for better integration, leveraging extra resources for child-well being improvement.

  1. Programming Support and Quality Assurance

  • Assist ZM in regularly monitoring on the implementation of technical project models, ensuring DPA principles embedded, MVC reach and impact, and RC inclusion, internal data quality audit.

  • Follow up with all AP managers and zonal technical teams (Nutrition, Child Protection and Livelihood technical program officers) to ensure findings related to compliance, quality of technical models, DME, DPA are addressed.

  • In consultation with the zonal technical teams and ZM to give analysis of consolidated AP data for decision making on program progress quality

  • Assist ZM in ensuring actions to be taken against the recommendations of the annual review results.

  • Assist ZM in following up with TPOs in implementation of provincial POAs

  • Assist ZM in coordinating and ensuring zonal quality reflection/ review meetings/events.

  • Assist ZM in better targeting MVC and tracking impacts of MVC.

  1. Policy Compliance and Capacity Building

  • Organize and facilitate training/learning opportunities/events to strengthen management capacity or AP Managers.

  • Assist ZM in ensuring compliance of People and Culture (PnC) policies (HR manual).

  1. Knowledge management

  • Document good practices on technical project models, MVC/RC inclusion and DME of APs to share among APs.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Master’s degree in International Development, Business Administration, Strategic Management, Rural Development or equivalent qualifications

Knowledge & Skills

  • Thorough understanding of the project management cycles in a complex international development organization

  • Ability to lead, facilitate and coordinate multi-cultural teams with an empowering and outcome oriented approach.

  • Ability to motivate teams for excellent performance

  • Strongly demonstrated knowledge and skill on data collection and analysis

  • Demonstrated report writing skill

  • High proficiency in written and spoken English

  • Good interpersonal, organizational and time management skills.

  • Good negotiation skills

  • Ability to solve complex problems and to exercise independent judgment.

  • Ability to engage at a strategic level with senior government, UN and INGO officials

  • Ability to travel to remote and mountanuos project locations

Experience

  • Minimum of 5 years relevant working experience in managing development programs/projects

  • Experience of working with child focused agency

  • Experience in program monitoring and evaluation

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Email: [email protected]wvi.org (Ms Fiona Pham) - 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Development Facilitator - Ham Thuan Bac, Binh Thuan

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSIONS

1. Community Engagement and Sponsorship

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lession learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

2. Program Management in assigned communes

Implementation of Technical Models and Advocacy

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models.

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate.

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

KNOWLEDGE, SKILLS, ABILITIES:

- Bachelor degree, preferably in education, public health, community development, social work.

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Ability to think critically and reflect.

- Ability to lead own learning and development

- Fair English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

- At least 2 years of work experience in community development.

- Experience in program implementation, community mobilization and participatory approach

- Experience in working with local stakeholders/partners.

- Experience of working with children and ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi

Tel: 024.39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Information Technology Senior Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which more than 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  1. To support WV Vietnam in establishing standards and strategic direction for the IT system of the organization in line with the WV Partnership Standards.

  2. To maintain the effective functioning of the IT system that facilitates WVV’s development activities.

  3. To assist the IT Manager in coordinating IT- related work and handling routine IT related issues in all the offices and projects

  4. To provide the Management of WV Vietnam with Information/Communication Technology related recommendations and suggestion supporting the organisation’s strategic objectives.

    KEY RESPONSIBILITIES:

    1. Service desk

  • First point of contact and day-to-day technical support to end users, including access service.

  • Responds to Level 2 support (Global Center IT) and works with Level 3 support vendors (e.g. Microsoft, IBM…).

  • Ensure reports on IT processes and activities are done.

  • Identify and recommend solutions for trouble issues which affect multiple clients, including working with IT vendors.

  • Creates temporary solutions until permanent solutions can be implemented.

  • Diagnoses and resolves client workstation and mobile device hardware and software issues.

  1. Technical support

  • Ensure that all technical resources are available for meetings that include video conferencing.

  • Monitor and communicate system status.

  • Diagnose and resolve client workstation and mobile device hardware and software issues.

  • Create temporary solutions until permanent solutions can be implemented.

  • Participate in deployment of new or upgrade information technology and infrastructure projects

  • Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

  1. Security

  • Adhere to the integrity of controls, regulations and guidelines.

  • Review operation processes to ensure consistent approval and compliance.

  • Make recommendations and changes as appropriate.

  • Network Security management – firmware upgrade/patch management

  • Perform backup and recovery

    1. Project planning

  • Provides input to IT project planning, ensuring GC requirements are met.

  • Global Deployment Project support

  • Participates in integration and user acceptance testing

  1. Inventory Management

  • Maintain IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.

  1. Service level management

  • Collaborate in the development of service-level objectives and takes steps to meet or exceed targets.

  • Monitor service-level objectives to ensure that requirements are met or exceeded.

  • Follow up in a timely manner to ensure customer satisfaction.

  • Respond to requests for IT support within SLA

  1. Training

  • Train co-workers on new or existing functionality or services.

  • Identifies customer training needs based on common problems.

  • Development of training material

  • Contributing to knowledge base article

  1. Documentation

  • Create, modify and review documentation of issues resolutions.

  • Develop and deliver documentation to ensure appropriate end-user support (eg. Video clips, e-learning...)

  1. Communication/Consulting

  • Alert team members about recurring problems.

  • Communicate technical information to both technical and non-technical personnel.

  1. Coaching/Mentoring

  • Mentor less experienced staff in IT areas of expertise.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field or equivalent qualification background.

Knowledge & Skills

  • Effective written and verbal communication in English.

  • Good interpersonal and communication skills.

  • Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.

  • Ability to write up policies and guidelines

  • Coordination skills.

  • Commitment to working with and learning from the poor and marginalized people, especially children.

  • Willingness to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

Experience

  • At least 5-7 years of relevant technical and business work experience.

  • Professional Certification – Microsoft, CISCO, ITIL, etc

  • In-depth experience in Windows; Lotus Notes; MS Office 365; Internet and Administering multi- serve multi- protocol (TCP/ IP & IPX); Windows NT local area network.

  • Work experience in a big international development organization

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Email: [email protected]wvi.org (Ms Fiona Pham) - 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Sponsorship Facilitator - District 4, Ho Chi Minh city

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment – TFE/ Sponsorship Single User Interface – SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.

ROLE DIMENSION/DESCRIPTION

1. SPONSORSHIP SERVICE OPERATIONS

- Ensures sponsor communication activities (Sponsor’s Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.

- Manages queries including record management, assignment, quality assurance and follow-up are timely responded.

- Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.

2. SPONSORSHIP PROGRAMMING AND CHILD MONITORING

- Makes sure RC and their families are intentionally included in the AP’s programming interventions as part of transformational development.

- Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.

- Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from AP’s MVC list.

- Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity.

- Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.

- Coordinate with AP coordinator to complete the CESP plan of action and report for the AP.

3. COMMUNITY ENGAGEMENT AND SPONSORSHIP EDUCATION

- For new AP: Assist AP manager to establish community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;

- For on-going AP: In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

- In collaboration with other the DFs, the sponsorship network and National Communicator(s), documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

- In collaboration with the Sponsorship Cluster Officer in NO, partnership new initiatives are contextualized and implemented appropriately.

- Participates in sponsorship education processes and contributes as needed.

- Provides technical input on sponsorship aspects of community engagement.

- Participates in community engagement and capacity building efforts of partners and community groups.

Knowledge, Skills, Abilities:

- Bachelor’s Degree

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

- Strong understand of community-led development work

- Demonstrated training and facilitation skills, including catalysing, connecting and building the capacity of community groups

- Good time management and organizational skills;

- Good interpersonal and communications skills;

- Fair English, especially email/letters writing skills;

- Good computer skills in Word, Excel, Powerpoint and email;

- Experience in community development or with NGO.

- Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture DepartmentMs. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: +84 24 39439920 - Extension: 123

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Development Facilitator - District 4, Ho Chi Minh city

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSIONS

1. Community Engagement and Sponsorship

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lession learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

2. Program Management in assigned communes

Implementation of Technical Models and Advocacy

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models.

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate.

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

KNOWLEDGE, SKILLS, ABILITIES:

- Bachelor degree, preferably in education, public health, community development, social work.

- Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

- Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

- Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

- Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

- Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

- Ability to think critically and reflect.

- Ability to lead own learning and development

- Fair English skill.

- Solid computer skills in Word, Excel, PowerPoint and email.

- At least 2 years of work experience in community development.

- Experience in program implementation, community mobilization and participatory approach

- Experience in working with local stakeholders/partners.

- Experience of working with children and ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi

Tel: 024.39439920 (ext.123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Program Effectiveness Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

To support World Vision Vietnam (WVV) in implementing effective assessment, design, monitoring and evaluation events and strengthen WVV’s Monitoring and Evaluation (M&E) system across all programs, including Technical Programs, Area Programs (APs); and Special Funded Projects (SPs); strengthen DPA application in APs/APs in order to promote community ownership. The position involves significant reflection and learning as a process of quality improvement of M&E systems across WVV’s entire programs and in the approaches used to measure WVV’s effectiveness.

The PE Specialist assists the Manager of Programme Effectiveness Unit and subsequently Program Quality and Resource Development Director in building up the capacity of Zonal Program Effectiveness Officers, and relevant staff in effective M&E skills including the implementation of CWBOs.

The PE Specialist supports the Manager of assigned Technical Program in contextualizing DME tools, measuring indicators and monitoring the progress toward achieving TP goals and outcomes.

The PE Specialist supports the APs and projects in their assigned zone and all other APs whenever requested to meet minimum standards of DME for community development, and to promote higher quality sustainable programming.

To coordinate WVV departments, APs, projects to achieve the Horizon 3.0 Implementation Plan and assist APs and Projects in using Horizon 3.0 in managing effectively the AP/project information.

KEY RESPONSIBILITIES:

I. DME technical support: The quality of program and project Assessment, Design and Evaluation is consistently improved through active involvement in key DME event in the annual calendar.

  • Lead baseline and evaluation events with assistance provided in formulating methodology, collecting and analysing data; recommendations given to the final evaluation and assessment reports;

  • WV’s Development Programme Approach are contextualized and introduced progressively into WVV assessment, design, monitoring and evaluation;

  • Key Performance indicators are consolidated through Horizon and Powerbi

  • Program Effectiveness Manager and PQRD Director are assisted to establish a feedback loop with the community for the application of LEAP to inform decision-making;

  • Assigned technical programs and projects are assisted in developing standard tools and monitoring the progress toward their goal and outcomes;

  • TPs/APs are supported with relevant tools and processes for shared monitoring system;

  • APs/TPs/APs are supported with tools and processes for measuring and report on outcome on regular basis.

  • Review and provide comments for LEAP documents.

II. iCWBOs/CWB targets: WVI’s Indicators for Child Well-being Outcomes (CWBOs) and CWB targets are implemented for maximum relevance and utility in the Vietnam and AP context in consultation with PEU Manager.

  • Indicators are standardized for each TP;

  • On-going support is provided to implement baselines in APs/TPs to improve the quality of program DME

  • Quality assurance for iCWBO/CWBT measurements is control in order to make sure that the data is valid and reliable for informing decisions

  • AP staff and community capacity is built to understand and use the iCWBO/CWBT data in each AP environment.

  • Simple materials are collected and developed to support the effective implementation of the iCWBOs and MIS, Horizon;

III. DME Capacity Building: AP teams are supported to build DME capacity for project staff, local partners.

  • Staff training workshops are organized to introduce DME, DPA, CWBOs/CWB targets, Key Performance Indicators (KPI), and Horizon;

  • Close liaison is built and maintained with other relevant institutions such as local NGOs and WV National, Support and Regional Offices to best meet the objectives of Capacity Building for MnE and improve WVV’s M&E system;

IV. Coordination: Coordination with other PEU team members and departments

  • Coordinate with CE specialist in order to promote the community ownership in all LEAP cycle

  • Coordinate with PE Specialist for MVC/CCT in effectively identifying and assisting MVC and vulnerable groups

  • Coordinate with PE specialists in facilitating DME events and learning events

  • Assist assigned TP teams in finalizing Technical Program Design Document and TP adaptation through AP planning process.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor degree in Community Development, Business Administration, Information Management, Public Health and/or related fields.

  • Master degree is preferred

Knowledge & Skills

  • Have sound knowledge in developmental approach, M & E and management of information systems.

  • Understanding of NGOs and research field.

  • Have good skills in training and capacity building.

  • Have excellent interpersonal skills

  • Have excellent communications skills in verbal and written English and Vietnamese

Experience

  • Experience of working with NGOs.

  • At least 5-year experience on M&E and Information Management System

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Cluster Sponsorship Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

WV Vietnam Sponsorship Service Operations (SSO) deliberately focuses on improving the well-being of vulnerable children through one-to-one connection between sponsor and child. This relationship enables long-term engagement and financial commitment, partnering with communities and local structures, and authentic participation of children as agents of changes.

WV Vietnam is a national office and does not directly raise funds for local sponsorship, however, SSO is responsible for 1) defining Child Sponsorship experience for both sponsors and registered children by creating effective communication via correspondence and Sponsorship 2.0; 2) implementing Horizon TFE/SSUI (Transforming Field Environment/ Sponsorship Single User Interface) in monitoring the well-being of Registered Children (RC) and utilizing those data for WV TPs and community’s intervention toward the most vulnerable children.

WV Vietnam’s Sponsorship program is implemented across all Area Programs (APs) with more than 74,000 RC up to FY18.

PURPOSE OF POSITION:

With the new Sponsorship generation, this position is 1) to support WVV in enhancing sponsorship integration in program for better engagement, effectiveness and efficiency; 2) to assist Sponsorship Manager in ensuring the quality of Sponsorship Service in compliance with Standards and the effectiveness of sponsorship program.

KEY RESPONSIBILITIES:

I. SPONSORSHIP SERVICE OPERATIONS (40%)

  • Ensure that correspondences, including Gift Notification (GN) and special mailings (APR, CC, BBB, CBB) are processed in compliance with the Sponsorship standards and Child Protection policies.

  • Coordinate with Support Offices (SOs) and Operations team to arrange sponsor visit including both individual and group visit in alignment with Sponsorship Visit procedure and Child Protection policies.

  • Ensure RC number provision as-per agreement with SOs.

  • Support APs to implement sponsorship 2.0 products.

  • Perform regular monitoring and provide on-going support to ensure child data is timely and accurately recorded, updated and managed properly in Horizon SSUI.

II. SPONSORSHIP PROGRAMMING (30%)

  • Contribute in developing technical documents and guidelines for implementation at AP and NO levels.

  • Conduct orientation (Horizon SSUI Mobile device, SIP Sponsorship in Program, CESP Community Engagement & Sponsorship Plan, etc..) at AP level.

  • Provide ongoing technical support and enhance capacity building for AP staff to mainstream new sponsorship initiatives at AP level.

  • Take part in program assessment, monitoring and evaluation to ensure the effectiveness of sponsorship operations in program.

  • Conduct annual visit, spot check and new initiative review.

  • Review POA, (Semi) Annual Report from AP to ensure Sponsorship Minimum Programming Standards are fulfilled.

III. COMMUNICATION AND STAFF COACHING (30%)

  • Develop Sponsorship Orientation Communication package.

  • Support APs to conduct Sponsorship Basic Training (SBT) and Communication events at ADP level.

  • Prepare and conduct Sponsorship Annual Meeting, Zonal Meetings in a regular basic

  • Provide orientation/training for new sponsorship staff at both AP and NO level.

  • Provide on-going coaching to AP staff to ensure overall performance.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

Bachelor’s Degree in Accounting or equivalent

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Good English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

Experience

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities

WVV Technical Program Specialist - Child Protection

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY19) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY19, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Finance is a support function of WVV with the main responsibilities of maintaining and strengthening the accountability and stewardship over the financial resources being entrusted to the organization.

In addition to the requirement of professional and educational background, staff working for the Finance function are required to possess a strong characteristic of honesty and integrity, as well as the ability to arrange and work under high pressure to meet very strict deadlines of financial reports submission.

By working closely with the AP/Project staff and other support staff, Finance function assists the WVV Management in achieving the office objectives by provision of improved financial management, better compliance, better controls and procedures.

PURPOSE OF POSITION:

Child Protection Specialist supports WVV’s strategic goal to ensure that children are protected from violence and have positive and peaceful relationships in their families and communities. This role has a strong focus on providing technical expertise and support to ensure the quality of the Technical Program implementation.

KEY RESPONSIBILITIES:

I. Child Protection Programming:

  • Support Child Protection TP and Advocacy Manager in managing the Child Protection TP within the local context, including ensuring DPA is applied in APs

  • Coordinate and disseminate Child Protection strategy, program logic, models and best practices.

  • Filter Protection, Participation related partnership initiatives and contextualize for Vietnam context. This includes coordination of the collection, documentation and dissemination of World Vision Child Protection/Participation/Life skills programming experience and best practice.

  • Map WVV child protection/participation/Life skills activities/policies and approaches, and design a framework to refocus in more integrated ways. Incorporate Government approaches and policies into this thinking.

  • Develop and deliver curriculum (ToT) training to government counterparts to enable staff to deliver accountable, evidence based, quality Child Protection programmes that bring sustained improvements to well-being of children.

  • Organize the development, pre-testing and production of culturally relevant communication materials to ensure effective and efficient program delivery, including facilitating behavior change, where necessary.

II. Technical Quality Assurance:

  • Provide technical guidance on annual planning so that Child Protection "best practices, lessons learned etc." are integrated into technically sound business plans and services are coordinated.

  • Standardize Technical Guidelines/Training Materials for the implementation of the Child Protection Project models.

  • Standardize DME tools for baseline, monitoring and evaluation of the TP in working with Program Effectiveness team.

  • Provide technical guidance on annual planning so that Child Protection "best practices, lessons learned etc." are integrated into technically sound business plans and services are coordinated.

  • Promote action learning across World Vision Vietnam through regular Child Protection Sector Working Group meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

  • Technically endorse all LEAP documents (e.g. child protection baselines, designs, proposals, and evaluations) as per the agreed business process.

  • Conduct monitoring support visits to APs implementing child protection projects and provide in the field technical consultation as requested, to ensure quality of activities implemented.

III. Child Protection Standards:

  • Provide guidance to Area Programmes and special projects to ensure compliance with WVV CPP standards.

  • Convene a consultation meeting every six months among National Child Protection steering committee for timely updating and reporting on CPP compliance.

  • Analyze and summarize Area Programme LEAP reports and prepare a National Child Protection and Participation report reflecting on lessons learnt and best practice examples.

  • Help WVV to exercise greater influence for the well-being of children by fostering increased commitment to Child Protection at the National level.

  • Develop and contribute to improving child protection and participation related government policies.

  • Periodically review the WVV Child protection policy based on WVI CP standards and local context.

  • Facilitate awareness and internalization of the WVV Child Protection Policy and standards through orientation, training and monitoring of WVV staff and partners.

  • Lead World Vision Vietnam's response to Child Protection Incidents according to agreed protocols, ensuring that an appropriate plan is developed and assistance is provided to the child and the family as necessary (Child Protection Incident Reporting and Referral Mechanism).

  • Be the World Vision Vietnam contact person for Child Protection concerns.

  • Prepare and file individual Child Protection Incident Reports on the CP Reporter Database.

  • Support the integration and mainstreaming of Child Protection and Child Rights in all WV programming through collaboration with ADPs and sectoral projects.

  • Submit bi-annual Child Protection Action Plan and annual Child Protection Update Reports through the Child Protection database and prepare reports as required by the Regional Child Protection Team, partners and donors.

  • Periodically review the WVV Business Process (based on partnership protocol) for all child protection incidences.

IV. Cross Cutting Themes:

  • Standardize Gender/Disability/DRR/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

  • Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/DRR/Faith Development mainstreaming are clearly understood, followed and best practices are replicated by AP staff.

  • Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability.

V. Resource Acquisition

  • Support Child Protection TP and Advocacy Manager in developing Grant/PNS Concept Notes and Proposals for Child Protection.

  • Provide technical support for design, implementation and evaluation of Child Protection Grant or PNS projects.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor degree in the relevant field

  • Relevant Master degree is an advance.

Knowledge & Skills

  • Strong relevant technical expertise

  • High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Good proposal writing skills.

  • Strong ability to speak, write and read in both English and Vietnamese.

Experience

  • Three years’ relevant experience in technical areas. Experience in programme quality support and staff training/coaching is preferred.

  • Experience in working with INGOs

  • Experience in advocacy.

  • Experience in Resource acquisition

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities

WVV AP Development Facilitator - Nam Giang, Quang Nam

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the special project and technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSIONS

1.Community Engagement and Sponsorship: (Time spent: 50%)

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and

local government agencies, etc.) to mobilize resources for the well-being of children

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based

development approach

Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

Facilitate AP planning activities at the assigned communes

Facilitate annual community review and planning at the assigned communes

Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Facilitate refection meetings with participation of communities

Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the

community

Strengthen child protection committees in the assigned communes

MVC inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical

project interventions/ models

Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Facilitate the community based groups in development and implementation of micro projects

Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards

through the SR volunteer network

2. Program Management in assigned communes: (Time spent: 50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms..) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned commune

KNOWLEDGE, SKILLS, ABILITIES:

  • Bachelor degree, preferably in public health, water and environment, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Good knowledge and understanding of key aspects of development work; including child protection, nutrition, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Experiences and good understanding of WASH and CP

  • Demonstrated capacity in project management, with conceptual understanding and required competency in Design, Monitring & Evaluation (DME) functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development or similar INGO

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in Grant project management

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920 (ext.123)

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.