Job Opportunities with World Vision Vietnam

Currently, World Vision Vietnam has a commitment to bring hope and help to children and communities in the country through a range of holistic, integrated projects that promote change and improve well-being. Every year, about 200,000 children directly benefit from World Vision Vietnam's programmes, which currently operate in 14 provinces and cities throughout the country. 

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WVV AP Development Facilitator in Nam Giang, Quang Nam

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

Community Engagement

and Sponsorship

Planning:

  • Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and local government agencies, etc.) to mobilize resources for the well-being of children.

  • Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based development approach

  • Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

  • Facilitate AP planning activities at the assigned communes

  • Facilitate annual community review and planning at the assigned communes

  • Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

  • Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

  • Facilitate shared monitoring activities and reports

  • Facilitate refection meetings with participation of communities

  • Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

  • Strengthen child clubs and children led community initiatives

  • Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the community

  • Strengthen child protection committees in the assigned communes

MVC inclusion:

  • Facilitate capacity building for communities and local partners in MVC mapping

  • Facilitate the process of MVC mapping and updates

  • Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical project interventions/ models

  • Document best practices, lession learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

  • Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

  • Identify and engage communities and partners in micro projects

  • Facilitate the community based groups in development and implementation of micro projects

  • Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

  • Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards through the SR volunteer network

Program Management in assigned communes

Implementation of Technical Models and Advocacy

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools.

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms.) and tools.

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models.

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate.

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

Coordinate procurement and strategic sourcing in assigned communes

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

Bachelor degree, preferably in education, public health, community development, social work.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including child protection, nutrition /health, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

Solid computer skills in Word, Excel, PowerPoint and email.

Experience

  • At least 2 years of work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in working with local stakeholders/partners.

Experience of working with children and ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Development Facilitator (Temporary) - Huong Hoa

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the special project and technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSIONS

1.Community Engagement and Sponsorship: (Time spent: 50%)

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and

local government agencies, etc.) to mobilize resources for the well-being of children

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based

development approach

Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

Facilitate AP planning activities at the assigned communes

Facilitate annual community review and planning at the assigned communes

Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Facilitate refection meetings with participation of communities

Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the

community

Strengthen child protection committees in the assigned communes

MVC inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical

project interventions/ models

Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Facilitate the community based groups in development and implementation of micro projects

Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards

through the SR volunteer network

2. Program Management in assigned communes: (Time spent: 50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms..) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned commune

  • KNOWLEDGE, SKILLS, ABILITIES:

  • Bachelor degree, preferably in public health, water and environment, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Good knowledge and understanding of key aspects of development work; including child protection, nutrition, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Experiences and good understanding of WASH and CP

  • Demonstrated capacity in project management, with conceptual understanding and required competency in Design, Monitring & Evaluation (DME) functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development or similar INGO

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in Grant project management

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Minh Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Project Officer for LG grant project

Job Title

Project Officer – Improved capacity and access to employment opportunities for disadvantaged youth in Hai Phong

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Vocational Development for Disadvantaged Youth project implemented for 3 years (FY18-20) in Ngo Quyen district, Hai Phong City provided youth’s life skills, job orientation and vocational training, helping them access to job opportunities. The project supported 300 youths with various job training such as hair dress, cooking, motorbike maintenance and fixing, nail painting, car care service, bakery, tailor, advertisement design, car driving. The project also provided scholarship for students and established IT libraries in Haiphong University, Haiphong industrial college and VMU vocational college

Results from an initial study showed that youth livelihood in urban context is potential for further investment for learning and scaling up. Therefore, WV Korea committed additional Grant funding for “Improved capacity and access to employment opportunities for disadvantaged youth in Hai Phong” project from FY20- 23. The project aims to improve capacity and access to employment opportunities for disadvantaged youth in Hai Phong through (1) increasing engagement with disadvantaged youth to empower them in their career development, and (2) Improving education for disadvantaged youth on life skills, employability skills, and vocational skills.

PURPOSE OF POSITION:

  • To make a contribution to achieve WVV’s targets of vocational training and business start up support for youths.

  • To carry out project activities in accordance with the work plan and budget plan approved by the donor with a view to the ownership of local communities and government when the project ends.

ROLE DIMENSION / DESCRIPTION

  1. Designing and Planning

  • Appropriate youth Vocational development project strategies/ intervention for target population in the impact area is designed

  • Inputs for intervention strategy are made through developing research, designing data collection tools, carrying out research in the field, analyzing data, and presenting finding to relevant audiences;

  • Planning sessions are carried out with government counterparts and community ensuring the sustainability of the project;

  1. Project Activities Implementation, Monitoring and Reporting

  • Project activities are implemented, monitored and evaluated with project partners as per plan to ensure the project’s progress and note the effect of the project activities in the community;

  • Community project ownership is facilitated by conducting community participation activities to ensure that the resources of the project will create direct benefit to community members, specially towards to the poor;

  • Project’s progress is kept track and information is updated in liaison and collaboration with project partners. Monthly, quarterly and annual project reports on the progress of the project are prepared and information is shared with the AP manager, North 3– Livelihood technical program officer and District PMB.

  • Project activities are integrated with Ngo Quyen Area Program

  • Follow strictly WVV and Donor finance procedures and guidelines. Ensure appropriate expenditures/utilization, transparency and integrity of all expenses.

  1. Relationship and Collaboration

  • Project partners including Women Union, Department of Labour Invalid and Social affair, Youth Union; State and Private enterprises; Haiphong University, Haiphong industrial college and VMU vocational college are able to maximize their resources for project achievements and sustainability; as well as willing to discuss solutions for improving project quality in a transparent and timely manner toward mutual agreement.

  • Through close collaboration with openness and timely information exchange, the “youth employment project” is implemented in integration with Ngo Quyen AP interventions, making greater impact on beneficiaries.

  • Technical inputs from relevant technical program officer/specialist/manager were provided timely and sufficiently through a continued and constructive cooperation with TPs and relevant departments.

  1. Survey, Research and Documentation

  • Surveys are carried out and survey reports are prepared including presentation of survey results to government counterparts and the community;

  • Youth data statistics is documented frequently for reporting and designing appropriately activities and methodology

  • Most Significant Change Stories, Lessons Learnt of every step are well written to share with all stakeholders.

  • One project manual and documentary film will be produced for scaling up purpose.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education:

  • Bachelor degree in social science or related fields

  • Bachelor in economic and youth science.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work in general and to Christian, child-focused, community empowered development concepts, approaches and processes in particular;

  • Documentation skills: story collection, meeting minute taking, photography.

  • Demonstrated training and group facilitation skills;

  • Research- DME skills

  • Partnering- cooperation skills with different partners

  • Good time management and organizational skills;

  • Good interpersonal and communications skills

  • Community mobilisation skills, including networking/coordination among different local partners;

  • Good English skills;

  • Reporting writing skill

  • Good computer skills in Word, Excel, Power point and email;

Experience

  • 2 years of work experience in the area of Youth intervention or primary vocational training- life skills training- economic development.

  • Relevant experience of working for a similar INGO-funded development project.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024. 39439920 (ext.121) – Le Hoang Anh Ngoc

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Senior People and Culture Officer

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To undertake all P&C functions including Recruitment, Employment/ Employee Relations, Performance Management, Learning and Development, Staff Care and Employee Engagement and P&C Information Management with minimum supervision and support from P&C Director

  • To support PnC Director in improving the organizational well-being as well as staff well being; identifying and implementing innovative ways to attract competent and committed candidates, develop bench strength at the both National Office and AP level.

  • To support PnC Director in building capacity and competencies of PnC Officers.

ROLE DIMENSION/DESCRIPTION:

  1. Recruitment

  • Facilitate the multi-year and annual workforce planning in alignment with strategic directions and business plans, and implement the multi-year plans.

  • Facilitate the recruitment processes (including reviewing JDs/TOR; advertising vacancies on different channels including social media and professional networks; screening; shortlisting; interviewing using competency based behavioral and situational interviewing techniques, preparing written test and organizing fieldtrip with job shadowing assignments; checking references; proposing job offer and preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job.

  1. Employment and Employee Relations

  • Coordinate onboarding/orientation process for new hires and ensure all the new hires have good understanding of and subscribe to WVV’s ethos, core values; understand WV’s approaches, policies, procedures, strategies and operations to perform their job.

  • Facilitate separation process in compliance with WV’s Policies, procedures and labor law.

  • Facilitate staffing changes (promotion, new appointment, relocation, additional responsibility, secondment, etc.) in consultation with relevant line manager and technical staff.

  • Update all staff changes in the assigned zone/s to relevant partners including Social Insurance Department, Personal Health and Accident Insurance Provider and Labor Management Agency in an accurate and timely manner.

  • Administer Personal Income Tax, insurance claims and other benefits (absences, health check-up, etc.) for staff in the assigned zone/s in compliance with relevant laws, regulations and HR policies.

  • Handle staff grievances and disciplinary action processes in consultation with the P&C Director and line managers following Vietnam Labor Law, HR policy of WVV and WV principles on Employee Relations.

  1. Partnering for Performance (Performance Management)

  • Provide ongoing support and coaching to line managers and individual staff in the implementation of the Partnering for Performance (WV’s performance management approach and process). This is to ensure that the staff’s performance and development goals are SMART, contributing to team objectives and WVV’s Strategic Implementation Plans.

  • Support the development of individual development plans in collaboration with line managers and employees.

  • Equip line managers with relevant skills to inspire high performance, support career development and address poor performance in a timely and professional manners.

  • Recognize staff for their additional efforts/contribution and outstanding performance in a timely and appropriate manner.

  1. Staff Care and Employee Engagement

  • In collaboration with line managers, create and maintain a conducive working environment where staff enjoy wellbeing as well as are highly motivated to make valuable contribution to the organization.

  • Administer the staff engagement survey (Our Voice Survey) to get feedback from staff on the organizational and staff wellbeing.

  • Coordinate spiritual nurture activities for Hanoi office as appropriate to the context of Vietnam.

  • Support line managers in change communication, identification of Innovators and Early adaptors for change, and in motivating and implementing the change.

  1. PnC Information Management

  • Ensure all employee information and recruitment processes are recorded on Our People in a timely and accurate manner.

  • Generate queries, analyses and use data on Our People to inform PnC related recommendations/ decisions.

  • Record all employee information properly in hard and soft copies, including personal documents, contracts and appendices, policies sign-off, performance and training records, etc are filed properly.

  • Prepare P&C reports, payroll and other updates in a timely and accurate manner.

  • Provide statistics of the assigned zone as required.

  1. Learning & Development / Succession Planning

  • Assess and identify competency gaps against competency framework for key roles.

  • Provide coaching/ support and tools to line managers to conduct talent review, identify second liners for key roles, develop/ update their talent profiles, conduct career conversations and facilitate their career development

  • Support the PnC Director in developing and delivering learning and development activities that help close employees competency and skill gaps as identified in IDP and talent profiles.

  • Use all available resources (in house trainers, WVI regional office’s programs, WVI online learning, consultancy, etc.) using blended learning approach including Webinar, simulation, coaching, mentoring, etc. to support the development of leaders and potential successors.

  • Track learning application and evaluate the effectiveness and impact of learning and development activities/ activities to justify the ROI.

Knowledge, Skills, Abilities:

  1. Education

  • A bachelor degree in a relevant field.

  • Degree in Human Resource Management is preferred.

  1. Knowledge & Skills

  • Good knowledge and understanding of HR functions such as recruitment, employment, employee relations, performance management, employee engagement, learning and development, succession planning, talent management and development.

  • Thorough understanding of Vietnamese labour law and practices

  • Good understanding about humanitarian industry, WVV’s operation and its programs.

  • Ability and skills to support the development of staff and leaders to meet and exceed the competencies required to achieve organizational goals and objectives.

  • Good interpersonal skills.

  • Good written and spoken communications skills in English and Vietnamese.

  • Well-organized work style including sound process management skills.

  • Demonstrated judgment and discernment skills, maturity and the ability to maintain strict confidentiality of staff and organizational records.

  • Ability to coach, mentor and manage staff’s performance

  • Willing to support the philosophy, purpose and values of WV in its work with the poor in Vietnam.

  1. Experience

  • A minimum of 5-year relevant working experience.

Our contact details are:

People and Culture Department Ms. Pham Thu Huong

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:123)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities

WVV Project Assistant - DEMRD Project at Dien Bien Dong AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 17,300,000 (FY20) with funding from 14 support countries in Europe, Asia, the Americas and Australia. WVV employs about 400 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1: Hoa Binh - Dien Bien, North 2: Yen Bai – Tuyen Quang, North 3: Thanh Hoa - Hung Yen - Hai Phong, Central: Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

The Dien Bien Ethnic Minorities Resilient to Disasters (DEMRD) Project is funded by ADH through WV Germany. The DEMRD project’s overall objective is to increase the Dien Bien Ethnic minorities’ resilience to Disasters through promoting the application of climate smart livelihoods and water solutions and community based disaster risk management (CBDRM). The project area covers Dien Bien Dong and Tua Chua Districts, Dien Bien Province.

The Project Assistant will base in Dien Bien Dong Area Programme of World Vision Vietnam, to support the Project Manager in delivering management and technical and creative inputs to the day to day implementation and monitoring of the administrative and operational activities of the DEMRD project in Dien Bien Dong District, Dien Bien Province.

PURPOSE OF POSITION:

- To assist the Project Manager in planning, developing, implementing, monitoring and evaluating project activities to achieve stipulated objectives, and to transfer the ownership of the project’s development to the community when the project ends.

KEY RESPONSIBILITIES:

DESIGNING AND PLANNING

  • Effective assistance is provided to the Project Manager in areas of project planning, coordination and information management to ensure strongest progress towards the project goal and objectives, and most efficient use of resources;

  • The real needs of the community in term of Livelihoods, Water/Sanitation and CBDRM towards disaster resilience, especially the needs of disadvantaged people and children, are identified in the annual POA development.

PROJECT ACTIVITIES IMPLEMENTATION, MONITORING AND REPORTING

  • Implement project activities following the WVV’s and donors’ project management policies, standards and guidelines;

  • Facilitate partners in project activity management, finance management, annual planning, and monitoring progress and impact of the project following the standards and accountability issues;

  • Assist Project Manager in implementing, monitoring and evaluating project activities in line with set objectives, including monitoring all the project components progress in coordination with project team and prepare relevant reports;

  • Coordinate project activities with the DEMRD project team and stakeholders to ensure the project is technically and financially justified and meet the community needs;

  • Develop and review the project outputs, work plan, and activities versus the set objectives as set forth in the project documents and advise Project Manager where necessary and appropriate; Monitor and analyse project implementation schedule, planned activates and targets in accordance with indicators, specifically aimed at increasing effectiveness;

  • including conducting feasibility study of income generating activities associated with forest protection and climate change adaptation, developing livelihood adaptation options for the vulnerable women and men of the project areas, and skill development training and supporting for implementation of livelihood options;

  • Work with partners to support households in designing, skill development training and applying energy-saving cooking stoves, water storage/filter devices and organizing sensitization/communications to community members on energy-efficient technologies and water resources management/protection;

  • Support communes and district leaders for developing multi-hazard maps, commune emergency preparedness/ contingency plans, risk communication plans linking with the national CBDRM program and SEDP at commune, district and province levels; plans implementation and CBDRM capacity building to relevant agencies and communities;

  • Work with partners to do emergency trials to test and familiarize with the plans (Simulation to response to disasters including response to forest fire)

  • Support target schools in developing and implementing safe school initiatives;

  • Facilitate project’s trainings, communication, sensitization activities to partners and communities and follow up the training impact;

  • Write ToR of specific activities taking support from the team and partners, do consultation and finalise;

  • Be responsible for ensuring beneficiary accountability, gender equality and women rights;

  • Work closely with the local Committee for Flood and Storm Control (CFSC), VN Red Cross, DoNRE, DoST, Women’s Union, media, NGOs and other stakeholders working in the areas for improving early warning mechanism, coordination and sharing learning lessons;

  • Assist the Project Manager in consolidating and preparing monthly/quarterly/final reports;

  • Document project deliverables, good practices, lessons learnt, Most Significant Change stories and other documentations;

  • Undertake any project related responsibilities requested by the Project Manager.

RELATIONSHIP AND COLLABORATION

  • Effective partnership with relevant agencies (sectoral district officers, commune officials, members of VDBs, DPMB/CPMB, volunteers) is built and nurtured.

  • Good collaboration with other AP staff to ensure good integration of the DEMRD project with livelihood, water & sanitation and CBDRM intervention and other AP activities are demonstrated;

  • Good cooperation with relevant technical programme officers/managers is maintained to ensure the sufficient technical inputs for project implementation.

SURVEY, RESEARCH AND DOCUMENTATION

  • Contribution is made to project survey/study and evaluation and its corresponding reports including presentation of survey results to government counterparts and the community to track on the project progress;

  • Effective assistance is provided in developing research, designing data collection tools, implementing research in the field, analyzing data, and presenting findings to relevant audiences to ensure that the project has correct inputs for intervention strategy designing and to contribute to the audience’s experience/ knowledge on the issues found and rose up by research work of the project;

  • Conduct field studies/researches to get lessons learnt on the project with the support from Project Manager.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • University degree, preferably in social science, environment, related field and/or management;

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Community mobilisation skills, including networking/coordination among different local partners;

  • Demonstrated training and group facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially report writing and reading skills;

  • Good computer knowledge and skills (Microsoft Words, Excel, PowerPoint), internet and email;

Experience

  • 1-2 years of relevant work experience in development, livelihood, water and sanitation, emergency response, preparedness, advocacy and DRR/CCA project/program

  • Experience in INGO-funded project planning, managing and implementation.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024. 39439920 (ext.108)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Project Assistant - DEMRD Project at Tua Chua AP

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 17,300,000 (FY20) with funding from 14 support countries in Europe, Asia, the Americas and Australia. WVV employs about 400 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1: Hoa Binh - Dien Bien, North 2: Yen Bai – Tuyen Quang, North 3: Thanh Hoa - Hung Yen - Hai Phong, Central: Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

The Dien Bien Ethnic Minorities Resilient to Disasters (DEMRD) Project is funded by ADH through WV Germany. The DEMRD project’s overall objective is to increase the Dien Bien Ethnic minorities’ resilience to Disasters through promoting the application of climate smart livelihoods and water solutions and community based disaster risk management (CBDRM). The project area covers Dien Bien Dong and Tua Chua Districts, Dien Bien Province.

The Project Assistant will base in Tua Chua Area Programme of World Vision Vietnam, to support the Project Manager in delivering management and technical and creative inputs to the day to day implementation and monitoring of the administrative and operational activities of the DEMRD project in Tua Chua District, Dien Bien Province.

PURPOSE OF POSITION:

- To assist the Project Manager in planning, developing, implementing, monitoring and evaluating project activities to achieve stipulated objectives, and to transfer the ownership of the project’s development to the community when the project ends.

KEY RESPONSIBILITIES:

DESIGNING AND PLANNING

  • Effective assistance is provided to the Project Manager in areas of project planning, coordination and information management to ensure strongest progress towards the project goal and objectives, and most efficient use of resources;

  • The real needs of the community in term of Livelihoods, Water/Sanitation and CBDRM towards disaster resilience, especially the needs of disadvantaged people and children, are identified in the annual POA development.

PROJECT ACTIVITIES IMPLEMENTATION, MONITORING AND REPORTING

  • Implement project activities following the WVV’s and donors’ project management policies, standards and guidelines;

  • Facilitate partners in project activity management, finance management, annual planning, and monitoring progress and impact of the project following the standards and accountability issues;

  • Assist Project Manager in implementing, monitoring and evaluating project activities in line with set objectives, including monitoring all the project components progress in coordination with project team and prepare relevant reports;

  • Coordinate project activities with the DEMRD project team and stakeholders to ensure the project is technically and financially justified and meet the community needs;

  • Develop and review the project outputs, work plan, and activities versus the set objectives as set forth in the project documents and advise Project Manager where necessary and appropriate; Monitor and analyse project implementation schedule, planned activates and targets in accordance with indicators, specifically aimed at increasing effectiveness;

  • including conducting feasibility study of income generating activities associated with forest protection and climate change adaptation, developing livelihood adaptation options for the vulnerable women and men of the project areas, and skill development training and supporting for implementation of livelihood options;

  • Work with partners to support households in designing, skill development training and applying energy-saving cooking stoves, water storage/filter devices and organizing sensitization/communications to community members on energy-efficient technologies and water resources management/protection;

  • Support communes and district leaders for developing multi-hazard maps, commune emergency preparedness/ contingency plans, risk communication plans linking with the national CBDRM program and SEDP at commune, district and province levels; plans implementation and CBDRM capacity building to relevant agencies and communities;

  • Work with partners to do emergency trials to test and familiarize with the plans (Simulation to response to disasters including response to forest fire)

  • Support target schools in developing and implementing safe school initiatives;

  • Facilitate project’s trainings, communication, sensitization activities to partners and communities and follow up the training impact;

  • Write ToR of specific activities taking support from the team and partners, do consultation and finalise;

  • Be responsible for ensuring beneficiary accountability, gender equality and women rights;

  • Work closely with the local Committee for Flood and Storm Control (CFSC), VN Red Cross, DoNRE, DoST, Women’s Union, media, NGOs and other stakeholders working in the areas for improving early warning mechanism, coordination and sharing learning lessons;

  • Assist the Project Manager in consolidating and preparing monthly/quarterly/final reports;

  • Document project deliverables, good practices, lessons learnt, Most Significant Change stories and other documentations;

  • Undertake any project related responsibilities requested by the Project Manager.

RELATIONSHIP AND COLLABORATION

  • Effective partnership with relevant agencies (sectoral district officers, commune officials, members of VDBs, DPMB/CPMB, volunteers) is built and nurtured.

  • Good collaboration with other AP staff to ensure good integration of the DEMRD project with livelihood, water & sanitation and CBDRM intervention and other AP activities are demonstrated;

  • Good cooperation with relevant technical programme officers/managers is maintained to ensure the sufficient technical inputs for project implementation.

SURVEY, RESEARCH AND DOCUMENTATION

  • Contribution is made to project survey/study and evaluation and its corresponding reports including presentation of survey results to government counterparts and the community to track on the project progress;

  • Effective assistance is provided in developing research, designing data collection tools, implementing research in the field, analyzing data, and presenting findings to relevant audiences to ensure that the project has correct inputs for intervention strategy designing and to contribute to the audience’s experience/ knowledge on the issues found and rose up by research work of the project;

  • Conduct field studies/researches to get lessons learnt on the project with the support from Project Manager.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • University degree, preferably in social science, environment, related field and/or management;

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Community mobilisation skills, including networking/coordination among different local partners;

  • Demonstrated training and group facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially report writing and reading skills;

  • Good computer knowledge and skills (Microsoft Words, Excel, PowerPoint), internet and email;

Experience

  • 1-2 years of relevant work experience in development, livelihood, water and sanitation, emergency response, preparedness, advocacy and DRR/CCA project/program

  • Experience in INGO-funded project planning, managing and implementation.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024. 39439920 (ext.108)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV Project Manager - DEMRD Project at Dien Bien

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 17,300,000 (FY20) with funding from 14 support countries in Europe, Asia, the Americas and Australia. WVV employs about 400 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam (WVV) is implementing 37 Area Programmes (APs) which operate in 5 zones: North 1: Hoa Binh - Dien Bien, North 2: Yen Bai – Tuyen Quang, North 3: Thanh Hoa - Hung Yen - Hai Phong, Central: Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

The Dien Bien Ethnic Minorities Resilient to Disasters (DEMRD) Project is funded by ADH through WV Germany. The project’s overall objective is to increase the Dien Bien Ethnic minorities’ resilience to Disasters through promoting the application of climate smart livelihoods and water solutions and community based disaster risk management (CBDRM). The project area covers Dien Bien Dong and Tua Chua Districts, Dien Bien Province.

The Project Manager will base in WVV’s Dien Bien Dong AP or Tua Chua AP to lead the DEMRD project in order to achieve Project goal and impacts as per the approved project design and donor compliance.

PURPOSE OF POSITION:

The Project Manager will provide oversight the project. He/she will collaboratively work with WVV key functions including HEA/DRR, Livelihoods, Operations, GAM, PEU, Finance, Procurement, PnC and relevant members of the departments according to the donor requirements. It also includes working closely with relevant government entities at national, regional and local level. Key objectives of the position covers:

Overall management of the Project under WV Vietnam;

Establish effective working relationship, adequate referral and networking with relevant government agencies, I/LNGOs and other civil society groups for project implementation;

Ensure excellence in implementation in terms of impact, reporting, and timeliness;

Stay abreast of donor compliances and requirements;

Enhance staff capacity and position World Vision Vietnam to ensure donor compliance and WV grant minimum standards;

Capacity building of Project team members on compliance requirements.

KEY RESPONSIBILITIES:

LEADERSHIP/MANAGEMENT

  • Leadership and management are provided to the Project Team in planning, implementing, and monitoring outputs and activities as described in the project design and logframe.

  • Semi-annual and year–end performance reviews/management are undertaken.

  • Team members are developed into effective DRR professionals to ensure the team is capable of carrying out quality work.

  • Work closely with target locations and related stakeholders during implementation of the DEMRD project.

  • Assistance is provided in analyzing and planning for appropriate staffing levels and developing job descriptions for team members and support staff.

  • Oversee all aspects of DEMRD project implementation including monitoring of work done by partners and service providers

  • Oversee and ensure high quality and timely project implementation

  • Establish and track project progress through detailed weekly activity monitoring and reporting

  • Work with relevant internal and external stakeholders to build capacity and establish effective project implementation structures.

  • Inform and consult the Livelihood TP Manager and HEA/DRR Manager for technical support to ensure project quality.

  • Lessons learned from other AP’ activities projects are obtained and utilized.

  • Serve as a resource for disseminating knowledge and skills to WVV, other WV entities and other agencies.

  • Seamless integration of the DEMRD project’ activities into existing WVV AP where applicable.

CO-ORDINATION AND RELATIONSHIP

  • Effective working relationships with Provincial officials and relevant Government of Vietnam ministries are built and nurtured.

  • Represent WVV in external meetings and act as the contact person with relevant government officials.

  • Effective working relationships with District and Commune People’ Committees, Department of Resources and Environment, Department of Agricultural and Rural Development, Department of Education and Training, District and Commune Committees for Disaster Prevention and Control, District Forest Ranger Department, Youth’s Union, Women’s Union, Rapid response teams and School Management Boards.

  • Effective links with the wider target community is built in order to raise awareness of WVV’s philosophy and approach to development in general and to Livelihood/CBDRM measures in particular and foster the ownership and participation of the community in the DEMRD project activities.

  • Coordination is fostered and duplication of effort is avoided in the DEMRD target areas by interacting with APs and other project, agencies, and Government

  • Serve as a bridge between DEMRD staff, project partners, AP staff, and the North 1 Zonal Manager.

MONITORING AND EVALUATION

  • Monitoring Tools for each DEMRD output and outcome are developed.

  • Identify and monitor risks, manage and escalate issues by timely informing the Livelihood TP Manager, HEA/DRR Manager and other resource persons accordingly

  • Maintain program quality through compliance with ADH, World Vision and other relevant international standards.

  • Monthly narrative updates are prepared for submission to WVG.

  • Monthly and Quarterly financial reports are developed for submission to WVG.

  • An end-of-project evaluation are planned and implemented.

  • Lead the team to document best practices of the programme and share to others

FINANCE AND ADMINISTRATION

  • Financial policies and procedures are followed and the integrity of financial documents, procedures and reports is ensured by liaising with the Finance Department.

  • Financial reports are monitored and used as management tools for evaluating Project progress.

  • The Project office is organized and well maintained.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • A bachelor degree, preferably in social science, environment, agricultural or related fields

Knowledge & Skills

  • Well-developed representation and negotiation skills.

  • Strong influencing and cooperation building skills.

  • Demonstrated ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Demonstrated leadership skills including coaching. Should be a manager with ability to facilitate, empower and enable self direction of teams.

  • Project budgeting and management skills;

  • Well-developed writing and oral communications skills in both English and Vietnamese.

  • High-level computer skills.

Experience

  • At least 3 years relevant work experience including demonstrated capacity in program management.

  • Experience in managing and supervising staff, with strong liaison and interpersonal and communication skills.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024. 39439920 (ext.108)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Sponsorship Facilitator - Da Bac, Hoa Binh

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

  • The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment – TFE/ Sponsorship Single User Interface – SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.

KEY RESPONSIBILITIES:

SPONSORSHIP SERVICE OPERATIONS

  • Ensures sponsor communication activities (Sponsor’s Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.

  • Manages queries including record management, assignment, quality assurance and follow-up are timely responded.

  • Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.

SPONSORSHIP PROGRAMMING AND CHILD MONITORING

  • Makes sure RC and their families are intentionally included in the AP’s programming interventions as part of transformational development.

  • Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.

  • Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from AP’s MVC list.

  • Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity.

  • Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.

  • Coordinate with AP coordinator to complete the CESP plan of action and report for the AP.

COMMUNITY ENGAGEMENT AND SPONSORSHIP EDUCATION

  • For new AP: Assist AP manager to establish community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;

  • For on-going AP: In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

  • In collaboration with other the DFs, the sponsorship network and National Communicator(s), documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

  • In collaboration with the Sponsorship Cluster Officer in NO, partnership new initiatives are contextualized and implemented appropriately.

  • Participates in sponsorship education processes and contributes as needed.

  • Provides technical input on sponsorship aspects of community engagement.

  • Participates in community engagement and capacity building efforts of partners and community groups.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • A bachelor degree.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Strong understand of community-led development work

  • Demonstrated training and facilitation skills, including catalysing, connecting and building the capacity of community groups

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

Experience

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024. 39439920 (ext.108)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Coordinator - Dien Bien Dong AP, Dien Bien

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

With the new AP structure, this position is to provide support to Development Facilitators (DFs), Sponsorship Facilitator and AP Manager in compiling the AP reports, accompanying visitors, maintaining a routine DME system of the AP. This position is also to work with technical departments to coordinate training courses or events which are held at the district level and help with other administrative tasks of the AP.

KEY RESPONSIBILITIES:

ROLE DIMENSIONS

COORDINATION

  • Effective partnership with relevant sectoral district officers is ensured. Good assistance is to AP Manager in building effective partnership and networks with various development partners at the district level

  • Good collaboration with DFs and other staff is maintained to ensure good integration of other AP projects at the district level or activities which are carried out a crossed all communes take place in one event.

  • Effective assistance is provided to AP Manager in coordinating and receiving visit from Donors, sponsors, WV staff from other APs /National Office and interested parties.

  • Good assistance is provided to AP Manager in raising awareness of WVV’s Christian, child-focused and community-based philosophy and approach to development among local district partners.

  • Good cooperation with NCs/sectoral clusters is maintained in order to ensure the sufficient technical inputs for project implementation at the district level.

  • Good collaboration with local partners is maintained to ensure good training courses and other programme events which are held at the district level.

ADMINISTRATION

  • Accompany visitors to the project sites, acting as a guide and translator as necessary.

  • Negotiate and purchase items (where necessary), organize timely delivery and appropriate distribution of the purchased items

  • Maintain a filing system of all documents pertaining to the AP, including the filling of program document such as: project design, report, minutes agreed between AP and partners, survey, evaluation and MIS data.

  • Prepare and coordinate PMB meeting events.

PROGRAM DESIGN, MONITORING & EVALUATION (DME)

  • Support the AP manager in making logistic arrangements for baseline surveys

  • Support the AP manager to complete the PDD and log-frame

  • Assist AP team in designing and establishing program and project M&E plan and Monitoring System (monitoring tools) in alignment with LEAP/CWBO;

  • Assist AP manager to organize trainings/workshops for staff and Program stakeholders to introduce the DIME system and management information system

  • Assist DFs, VDBs, HFs, and local partners to collect and analyze monitoring data using the log-frame and WVV’s standardized monitoring tools

  • Assist the AP manager in preparing and ensuring AP monthly, semi-annual, and annual reports are used by the AP team for decision making and for meeting the partnership reporting standards (LEAP)

  • Assist AP manager in managing/updating Monitoring Information System for all projects of the AP.

  • Assist the AP manager and DFs to establish a feedback loop with the community for the application of monitoring results for decision-making;

  • Document monitoring information and share with other staff/other APs when appropriate.

  • Visit community and project site frequently for monitoring purpose.

  • Coordinate learning and reflection at AP.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • A bachelor degree in education, or public health, or community development, or social work or business administration.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Basic knowledge and understanding of key aspects of development work; including health, education, economic development, HIV and AIDS programming, food security, cross-cutting themes (e.g. gender, child protection, environment, disability), and integration of advocacy and disaster management in development programming.

  • Knowledge in capacity building for local stakeholders/partners.

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at district level) and networking among different development partners.

  • Demonstrated capacity in project management, with conceptual understanding and required competency in DME functions.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Good English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • Ability to think critically and reflect.

Experience

  • At least 2 years work experience in community development.

  • Experience in program implementation, community mobilization and participatory approach would be an advantage.

  • Experience in capacity building for local stakeholders/partners.

  • Experience of working with ethnic minorities.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024. 39439920 (ext.108)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

WVV AP Bookkeeper in Van Chan, Yen Bai

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

The position supports WV Vietnam to maintain high standards of financial stewardship and assist the AP Manager in maintaining the books of accounts and other financial records of AP & adhering to the financial standards of World Vision financial system to ensure accountability.

FINANCIAL POLICY COMPLIANCE

  • Administrative financial services are provided to the project to ensure compliance, quality, accuracy and consistency of work in project implementation.

  • Consistent service delivery is ensured by collaborating and working closely with all of the team members of the Project.

  • All the day to day operational procedures in planning, implementation, monitoring and evaluation, closure, audit, etc. are conducted in timely manner and in line with WV Policy and Procedure as well as Field Financial Manual (FFM).

  • The Project staffs are provided the necessary account analysis codes and assistance to correctly filled in and prepare cash advance, EER, payment request.

  • The project team is assisted in verifying quotations, procurement, service supply contracts for project- related activity.

  • Adequacy and correctness of the supporting documents ensured for payments and/or voucher preparation (using Voucher Interface) to ensure consistency with WV’s Policy and donor requirements.

  • The financial transactions are monitored regularly to maintain project financial account in place and in order.

  • The suppliers of the quotes/bids submitted for major purchases are randomly selected to verify the existence, nature of business (whether it’s related to the goods or services being asked to quote or bid), relationship of the supplier with the staff of the project and reasonability of amount quoted.

  • The quality of the goods and services delivered to the beneficiaries is verified by conducting random visit to the project sites.

WV accounting policies and procedures are communicated to all staff and relevant partners

BUDGET MANAGEMENT & FINANCIAL REPORTS

  • The Project Manager is assisted in planning and developing project budget in line with the Plan of Action and log frame.

  • The financial reports cover memo prepared with variance explanations, Advances & Payables Aging Analysis (IA 264 & IA 269), the asset register updated, the bank reconciliation performed and sent on time to the Cluster Finance Officer for posting.

  • The Sunsystem generated financial reports are reviewed with assistance of Cluster FO and NO FO for any non-project related expenses, discrepancies and irregularities from the project finance manual.

The Manager is provided with the necessary management financial report as and when required and adhering to the standards/templates required by donor.

FILING

  • Filing system of key documents is established and maintained (in hard copy and soft copy) and in line with audit requirements.

  • All financial and other records required for audit purposes are maintained, and assistance provided in regular auditing of the Project.

Knowledge, Skills, Abilities:

Education

  • Bachelor Degree;

Majored in finance/ accounting.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially report writing skills;

  • Good computer skills in Word, Excel, PowerPoint and email;

Ability and passion to learn about accounting

Experience

Experience in bookkeeping and accounting

WVV AP Development Facilitator - Tua Chua, Dien Bien

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

PURPOSE OF POSITION:

  • To serve as a catalyst, partnership broker, and builder of the capacity of local partners, facilitating the development process toward the improved and sustained well-being of children within their families and community, especially the most vulnerable children.

  • To manage the special project and technical projects in assigned communes and advocate for sustainable well being of children especially the most vulnerable children.

ROLE DIMENSIONS

1.Community Engagement and Sponsorship: (Time spent: 50%)

Planning:

Facilitate partnering/ networking with and connections among different local stakeholders (formal and informal community groups, businesses, NGOs and

local government agencies, etc.) to mobilize resources for the well-being of children

Raise awareness of local partners and community in assigned commune on WV’s Christian identity and values, child focused and community based

development approach

Facilitate capacity building for communities and local partners in AP planning and annual community review and planning

Facilitate AP planning activities at the assigned communes

Facilitate annual community review and planning at the assigned communes

Support communities and partners to develop and implement the community-based disaster preparedness plans

Monitoring:

Facilitate capacity building for communities and local partners in the assigned communes in shared monitoring

Facilitate shared monitoring activities and reports

Facilitate refection meetings with participation of communities

Facilitate annual program effectiveness/ PAF self-review and community based groups self-review

Child participation and protection:

Strengthen child clubs and children led community initiatives

Promote the use of child friendly tools such as photo voice, body map, river of life to increase child participation and voice in the

community

Strengthen child protection committees in the assigned communes

MVC inclusion:

Facilitate capacity building for communities and local partners in MVC mapping

Facilitate the process of MVC mapping and updates

Utilize MVC mapping results for program planning and support – to make sure MVC are included and best benefiting from technical

project interventions/ models

Document best practices, lesion learnt and MSC (Most Significant Change) stories of MVC and their families

Micro projects:

Strengthen community based groups the assigned communes and build capacity for them in micro projects planning

Identify and engage communities and partners in micro projects

Facilitate the community based groups in development and implementation of micro projects

Facilitate community based groups in monitoring and reporting of micro projects.

Sponsorship integration:

Include RC in project activities and monitor participation and benefits of RC and their families

Coordinate the child registration and well-being monitoring of children, including RC in assigned communes as per sponsorship standards

through the SR volunteer network

2. Program Management in assigned communes: (Time spent: 50%)

Implementation of Technical Models

  • Work closely with TPOs to introduce and build capacity for local partners on technical project models, guidelines, tools

  • Facilitate the implementation of technical models in alignment with the standard guidelines (cost norms..) and tools

  • Work closely with TPO and technical local partners to facilitate the supportive supervision process in assigned communes to ensure technical quality of the project models

  • Mainstream CCT (CPPa, gender, environment, disability) in all project activities whenever appropriate

  • Document best practices and advocate for the replication of technical project models to larger scale

  • Monitor and report (ITT and narrative) on the progress of Technical Projects (monthly, semi-annually, annually)

  • Facilitate communities and partners to participate in the baseline survey and evaluation in assigned communes

Financial Management

  • Manage resources with integrity and stewardship, in compliance with WVV’s financial policies and procedures.

  • Coordinate procurement and strategic sourcing in assigned commune

  • KNOWLEDGE, SKILLS, ABILITIES:

  • Bachelor degree, preferably in public health, water and environment, community development, social work.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Good knowledge and understanding of key aspects of development work; including child protection, nutrition, livelihoods, resilience, advocacy, cross-cutting themes (e.g. gender, environment, disability, child participation).

  • Experiences and good understanding of WASH and CP

  • Demonstrated capacity in project management, with conceptual understanding and required competency in Design, Monitring & Evaluation (DME) functions (e.g. Facilitate monitoring processes with partners and community, analyze and interpret monitoring data).

  • Skills in facilitation of development processes, including organisation, mobilisation and influence of partners (especially at commune level) and partnering among different development partners.

  • Strong interpersonal skills and well-developed written and oral communications skills in Vietnamese.

  • Ability to think critically and reflect.

  • Ability to lead own learning and development

  • Fair English skill.

  • Solid computer skills in Word, Excel, PowerPoint and email.

  • At least 2 years of work experience in community development or similar INGO

  • Experience in program implementation, community mobilization and participatory approach

  • Experience in Grant project management

  • Experience in working with local stakeholders/partners.

  • Experience of working with children and ethnic minorities.

Our contact details are:

People and Culture Department – Ms. Nguyen Thu Huong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920 (ext.108)

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

People & Culture (HR) Director, WV Vietnam

*Please submit your CV in English.

PURPOSE OF THE POSITION:

  • To provide overall leadership to all People & Culture (P&C) and Organizational Development functions and support the strategic direction of World Vision Vietnam.

  • To make the organization ready to undertake continuous improvement in quality and effectiveness of its people management strategies;

  • To ensure that all WVI People and Culture standards are complied.

KEY RESPONSIBILITIES:

Strategic and Leadership Support:

  • Strategic, viable inputs and technical advice to National Director (ND) and Senior Leadership Team (SLT) during organizational planning and assessment, leadership development initiatives are provided to support the execution of the Field Office Strategy and business plans in the alignment with Our Promise phase II.

  • Appropriate actions are taken to ensure that WVI Partnership P&C standards and other related P&C Partnership initiatives are followed in the field.

  • P&C metrics monitored and reported for efficiency on talent acquisition, development, retention, performance management, employee engagement and organizational leadership – reflecting high standards of organisational performance.

  • Leadership development needs addressed.

  • Evidence of mindset and behaviours among staff transformed to realise Our Promise. Culture of agility and innovation is strengthened.

  • Relevant and viable polices and guidelines are recommended to formulate organizational policies that lead to better organizational and departmental performance. In consultation with the ND ensure the ongoing evolution of HR policies, procedures and systems appropriate to the working needs of the organization, consistent to WVI Partnership P&C standards, and the local legal context. Risks pertaining to P&C area are minimized.

  • PnC &OD short term and long-term directions that are aligned with the organization’s strategic direction, and support the NO business plans are developed and well implemented.

Developing a strategic and professional People & Culture Team:

  • The People & Culture team has the required capacity, capability, systems, processes, policies and guidelines to drive transformation of mindsets and behaviours to deliver the national strategy and contributing to realization of Our Promise.

  • Professionalism and accountability in delivering services to staff and leaders are ensured.

  • Having a lean and effective PnC team which is able to support both Area Programs and Grants as well as is able to support NO Strategic direction.

  • Overall leadership and technical support as well as regular coaching and mentoring is provided to the PnC team members to support their professional growth and development. Second liners for PnC leadership position are identified and developed.

  • Our People system is fully operational with 100% accuracy and effectively utilized. Simplified and effective P&C processes.

  • Government Relations with the local labor agencies (DIPSERCO, SCEDFA, FOSCO) and other local partner agencies on HRM related issues are maintained and strengthened, and the legal compliance is ensured.

Developing a capable and committed workforce:

  • Workforce plan is in place and updated.

  • Evidence of effective staff acquisition and retention.

  • Well-designed recruitment policy, systems and processes to attract HIPOs with the required mind-set and behaviours.

  • National staff capacity fully developed.

  • Appropriate job rotation and relocation is well arranged and coordinated in consultation with line managers and concerned departments, which enables staff professional growth and career development.

  • The traineeship program is planned and implemented so that there is always a bench strength in the organization to cater the growth as well as have capable and committed workforce for very remote locations including Dien Bien, Tuyen Quang, Tram Tau, Son Tay, South Tra My.

Employee Engagement and Staff Well Being:

  • Appropriate Staff Care policies are in place to ensure well-being of staff.

  • Lead annual Our Voice survey. Follow up actions to improve OV results are developed and implemented in consultation with SLT and relevant managers.

  • In consultation with the ND, ensure that the Compensation & Benefits are competitive (on par with other INGOs which are similar to WVV) to attract good professional staff as well as retain committed staff.

  • Periodical salary surveys are undertaken.

  • All the jobs are objectively and fairly evaluated and graded by Hay.

  • Ensure performance based pay for all national staff.

Promoting Accountability and Performance Culture:

  • Ensure performance culture continues to be strengthened, including reinforcement of the implementation of Partnering four Performance (P4P) approach. This includes recognition of good performers, and dealing with non performers and other HR related issues in a timely manner.

  • On-going performance and career conversations take place at all levels.

  • Ensure that the performance development is implemented in line with talent management system.

  • Staff fully aware of Ethics point.

  • IIM cases are uploaded and managed properly.

  • Facilitate staff grievances and disciplinary action process in collaboration with line managers. Liaise with the Partnership Office Legal department and local Legal Counsel on matters pertaining to any employee-employer relationship that will have legal ramifications to WVI.

Promoting Leadership Quality and Sustainability:

  • Succession plan, career development plan and talent review is developed and implemented, focusing on highly potential and committed staff.

  • Potential successors/secondliners for key and critical positions and for future leadership identified and systematically nurtured.

  • Orientation strategy in place that helps new staff to understand and subscribe to WV core values and ethos.

  • Training/coaching programs and processes are designed and facilitated.

  • Develop middle managers and future leaders for the organization, leveraging the use of WVI resources including SLDP, GLO. Management Essentials.

  • Standards, policies and guidelines for staff and leadership development are set in consultation with SLT.

  • Effective mechanism is designed and implemented to maximize ROI of L&D efforts.

Spiritual Leadership:

  • Ensures that Christ-centered commitment is a foundational mandate of PnC&OD processes.

  • Provides time and space for staff to participate in organizationally initiated spiritual formation activities when appropriate.

  • Creates opportunities for spiritual reflection of PnC staff to increase their sense of meaningful job and passion for the ministry.

  • Leads the PnC department in modeling biblical ethics and principles in actions and lifestyle.

  • Leads the organizational reflection upon request or when deemed necessary.

  • All staff are able to live out WV core values.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Human Resource Management & Organizational Development or Business Administration.

  • Proven record with HR functions, having initiated and implemented purpose-driven and organization-focused change.

  • Demonstrated competency in developing systems, policies and guidelines to support people management and organizational effectiveness.

  • Proven leadership and management skills in restricted context.

  • Has good knowledge and understanding of local labor laws on Compensation, Labor Relations/Standards, and Issuances.

  • Has broad and deep working knowledge on recruitment, retention and separation of staff.

  • Ability to champion the cause and concerns of the employees without compromising the values and resources of the organization.

  • Ability and skills to build the capacity of individual staff, leaders and the organization to meet and exceed the competencies/capabilities required to achieve organizational goals and objectives.

  • Ability to travel across the country and abroad.

  • At least 5 years of broad and deep experience in leading and managing Human Resource team and relevant experience in organizational development, leadership development and change management in World Vision context.

  • Effective in written and verbal communication in English.

  • Subject to permission to work in Vietnam.

Preferred Skills, Knowledge and Experience:

  • Masters degree in HRM is preferred.

  • Experience working in the development sector.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30 % of the time.

  • Multitasking.

  • Extremely high pressure.

  • Diverse working environment and culture.

  • Restricted context.