Finance for Transformation Advisor, West Africa Region, VFI

*Preferred position location: Dakar, Senegal. Other possible locations: Ghana and Rwanda where WVI/VF is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Finance for Transformation (F4T) is VisionFund’s program to offer financial services to saving groups. The flagship product, the saving group linkage loan, follows a methodology, specifically designed to the target groups. This position’s purpose is to support and guide Micro Finance Institutions (MFIs) during the pilot and roll out of this product, focussing on West African countries. We have already developed standards regarding product process, training materials and various guidance materials.

The F4T Advisor will use the existing materials to support MFIs to increase their reach of savings groups. This will include capacity building among MFI staff, monitoring of operations both through field visits and through regular monitoring meetings, reports, etc, and developing new partnerships with NGOs.

KEY RESPONSIBILITIES:

Support MFIs in the implementation of F4T (Senegal, Ghana, DRC, and potentially Mali and Rwanda):

  • Capacity building.

  • Product pilot development.

  • Product roll out support.

  • Monitoring of implementation.

Coordination with World Vision and other NGO:

  • Sensitisation of WV and other stakeholder of F4T.

  • Increase the pipeline of SGs to be linked.

  • Increase the number of partners VF works with.

Provide advice on how training material can be improved. Translation of existing training material into French and the development of new training material into French:

  • Capacity building.

  • Network outreach.

External engagement: Speaking at events, webinars, conferences to share lessons learned:

  • Contribution to knowledge sharing.

  • Documentation and sharing of lessons learned.

  • Promote VFI visibility.

  • Promote F4T visibility.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 5 years of professional experience in development work (preferably with saving groups / livelihoods / resilience / gender equality).

  • Knowledge of Savings Group methodology.

  • Business focused, with ability to improve annual operational plans and advise on product pilots, results analysis and workforce plans.

  • Proactive and adaptable, with experience of introducing new products or services.

  • Project management experience is required, including financial monitoring and reporting.

  • Looking less for a microfinance/finance specialist – we are looking more for a candidate with NGO experience.

  • Must be fluent in French and English.

  • Must be able to travel for work in very remote/rural areas.

  • Experience of delivering training virtually, as well as in person.

  • Must have a proven track record of engaging and influencing leaders externally and internally – e.g. building new partnerships, leading change, introducing new products/services and speaking at events, webinars and conferences.

  • University degree in relevant field.

Preferred Skills, Knowledge and Experience:

  • Native French speaker with excellent English or native English speaker with excellent French.

  • Work experience in a Microfinance Institution is an advantage.

  • Knowledge of digital platforms for savings groups is an advantage.

  • Experience of grant applications or grant monitoring is an advantage.

Work Environment/Travel:

  • The position requires the ability and willingness to travel up to 30% of the time.

Analyst - Business Process Solutions

*Preferred position location: United Kingdom, Taiwan, South Korea or Hong Kong. Other locations to be determined by home country of successful candidate in the Asia Pacific Region, Europe or where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Analyst – Business Process Solutions is the bridge between our global business systems and fulfillment of World Vision sponsor experiences; bridging the gap between existing global capabilities and the business processes and operations involved in executing Child Sponsorship Marketing and Engagement sponsor experiences. This role provides Child Sponsorship business process leadership to the Sponsorship Marketing Busines Process & Systems Capability team and operates under the scope of Marketing and Engagement for projects designed for retention and sponsorship market, by engaging broadly across fundraising offices, global production, global IT, and vendors, to understand, align, design and implement business process solutions that enable the Child Sponsorship Experience to be delivered.

This person has an intimate understanding of existing World Vision fundraising and marketing Sponsorship operations and processes, child feature production processes, and a keen understanding of globally supported platforms, technology and processes; and is a curious communicator; able to drive discussion, listen intently, critically assess, and clearly document the current and future state across fundraising office and Global Production process and technology. They will be able to demonstrate their ability to distill complex process environments with multiple interdependencies into easily understood and consolidated documentation; identifying risk and bottlenecks and bringing clarity on

opportunities for improvement.

The person is responsible to interact with a range of stakeholders including subject matter experts, solutions architects, IT platform leads, field practitioners, organisational partners and vendors (including Support/Fundraising Offices, Global Marketing & Communications colleagues, IT, and vendors) and to lead the documentation of current state processes and systems, lead critical thinking around process improvement, lead the detailed business requirements formulation, and the successful implementation of any of the processes and platforms selected or developed. This will involve establishing business process requirements, articulation and interpretation of marketing user business requirements into detailed business requirements, transforming functional support/delivery requirements into analysis models (for example gap analysis, usability etc), partnering with IT solutions concept design to champion best in class solution-design that is both cost effective and technically future-proof (considering roadmap initiatives and future state), supporting systems development as well as develop test strategy, user testing and business implementation to ensure that solutions deliver on core marketing business user needs.

In executing the role, this person has a business and strategic minded analyst, who can observe the organization objectives and strategically translate business needs. This person is creative, analytical, curious, detailed and diligent.

The ideal Analyst - Business Process Solutions candidate is someone who has demonstrated experience of delivering business value through effective analysis, problem solving, defining requirements for efficient and sustainable solutions and supporting the delivery of those solutions.

A key quality of this function is not only to be able to translate and interpret operations practices into easily understood business requirements for the IT stakeholders but also translate and interpret technical requirements into simple and 'friendly' information for the end-users' understanding.

They will need to be able to manage multiple streams of projects and initiatives supporting colleagues to deliver the right enablers to meet project outcomes; excellent communication, reporting, self-management, visibility, and managing-up are vital for success.

The output of this role provides clear understanding and requirements (as relating to Sponsorship) for designing of global business systems alignment, vendor solutions, and global fundraising marketing technology solutions for delivering sponsor experiences.

KEY RESPONSIBILITIES:

Planning:

  • Conducts in depth data gathering and analysis, (understanding business process) and documentation to support articulation of business requirements.

  • Interviewing Support Offices, documenting processes, validation and clarification.

  • Participates in short and long-term planning to improve processes.

  • Assess potential technology and projects for strategic fit across business needs.

Business Process Improvement:

  • Collaborates across the partnership on issues and best practices to identify opportunities for process improvement.

  • Develops business cases.

Business Requirements:

  • Reviews, defines, develops, and documents detailed business requirements (system and process change/development requests, bug-fixes, etc.) based on ministry and end-user needs with focus on cross platform dependencies.

  • Designs and translates requirements into functional specifications for handover to the technical and/or business implementation teams.  

  • Provides review and sign off on completed stories.

  • Develops and signs off test plan and strategy.

Implementation:

  • Assists or leads components of implementation, including training (e.g. training of trainers) and the development and sign off of training materials.

  • Ensures proper, efficient, and common application of updated or new Sponsorship business processes and standards.

Problem Solving/Testing:

  • Investigates, analyzes, and troubleshoots issues related to current and proposed Sponsorship business operations.

  • Provides leadership on escalation procedures and recommends appropriate resolution and action.

  • Lead issue management (across incident escalation).

Communication/Liaison:

  • Promotes an understanding of Sponsorship roles, processes, and activities.

  • Supports formal reporting of project status to senior management.

  • Negotiates agreements between business units.

  • Serves as a link between Sponsorship and the partnership.

KNOWLEDGE, SKILLS AND ABILITIES:

  • College degree in business, computer science, or related field.

  • Good English communication skills (oral and written).

  • At least five years of relevant business and/or technical process improvement experience (including at least 3 years as Business/Data Analyst).

  • Extensive experience in gathering business requirements, designing workflow diagrams, designing solutions, user testing, and implementing refined or new processes in an operational environment.

  • Experience in relating with different levels of staff and collaborating with cross-functional and cross-cultural teams.

  • Extensive experience facilitating discussion between business and customer teams.

  • Working cross culturally, cross functionally, and cross-borders.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Certification in process improvement and/or project management an advantage.

  • Experience in agile project management and/or agile software development.

Preferred Skills, Knowledge and Experience:

  • Training or certification in Lean Six Sigma principles preferred.

  • Preference for experience in a development, advocacy and/or relief agency.

  • Working in Child Sponsorship fundraising office context.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Systems Analyst, Customer Success

*Preferred position location: Possible locations to be determined by home country of successful candidate within Europe where WVI is registered to operate including United Kingdom.

PURPOSE OF THE POSITION:

The Systems Analyst, Customer Success role is a position with the Customer Success team of WV United. WV United is responsible for United 4, a new digital platform for web marketing and supporter experience.

The goal of the Customer Success team is to achieve growth in monthly recurring revenue for WV Offices on the United 4 platform, through their online marketing assets such as their website, initially, and at subsequent stages, through email and social media.

The Systems Analyst, Customer Success supports the assessment and onboarding of WV Offices (Customers) on the United 4 marketing platform. This commences with the pre-onboarding assessment of the products, systems and digital marketing capabilities of WV Offices through to Set up and Go-live processes of the Offices on the United 4 platform. The Systems Analyst, Customer Success collaborates with the Offices to ensure that the United 4 platform meets their needs from a product and technical perspective. The Systems Analyst, Customer Success reports to the Customer Success Manager.

The Systems Analyst, Customer Success typical responsibilities are:

Pre-onboarding Assessment and Engagement (40%)

  • Assess the current digital marketing capabilities of the Office, in terms of systems, marketing tools, payment providers, and identify any gaps vs United 4 functionality and features.

  • Engage with stakeholders in Marketing and IT at Offices to enable the decision to onboard United 4 and sign the Participation Agreement by timely responses to requests for information.

  • Identify and write any feature requests needed for inclusion in the product development cycle.

  • Produce reports on local content requirements so that appropriate content is made available to the Office through the United 4 Content Management System (CMS).

Onboarding – Set up (30%)

  • Work with Offices through the technical stages of onboarding, particularly related to data transfer between United 4 and Office systems, payment service providers and domain hosting options.

  • Identify and write any user stories for features that are needed within the onboarding cycle.

Onboarding – Go-live (30%)

  • Work with Offices through the technical stages of onboarding, particularly related to testing of data transfer between United 4 and Office systems, payment service providers and DNS changes.

This role would involve close collaboration with colleagues across functional areas and working in an agile environment.

Collaboration with the United 4 Product team and Business, Marketing and IT leaders in WV Offices.

Disciplined approach to time management, aligned with agile work methodologies.

KEY RESPONSIBILITIES:

Planning:

  • Participates in business short-term planning sessions to ensure understanding of business goals, direction and business requirements.

  • Provides input from an IT systems perspective.

  • Participates in the estimation of costs for the planning of new systems/ enhancements for assigned systems.

Liaison:

  • Serves as a liaison between business partners and the IT organization and vendors in coordination with project managers to provide technical solutions that address user needs.

Technical Requirements/Technical Specifications:

  • Translates business requirements into technical requirements.

  • Formulates and defines system scope and objective based on user needs and understanding of business processes.

  • Develops, writes, and communicates systems design, functional system specifications and functional architecture analysis.

System Improvements:

  • Analyzes customer’s systems to understand strengths and weaknesses for the identification of opportunities for improvements.

Testing:

  • May develop user and/or system test cases and validates test results during testing.

Documentation:

  • Documents system modifications.

  • Develops system manuals.

  • Develops system training materials.

  • Develops system enhancement communication.

Problem Solving:

  • Identifies, investigates, resolves and escalates problems, if needed.

  • Gathers data to support recommendations to address problems.

  • Procures technical assistance to help in problem resolution.

Customer Satisfaction:

  • Works closely with developers and end users to ensure technical compatibility and user satisfaction.

Business Case:

  • Provides factual content to feasibility study for standard development projects and enhancements.

Research/Technical Evaluation:

  • Keeps abreast of new and emerging technologies.

  • Analyzes technology trends to determine impact to the achievement of business goals.

  • Identifies issues based on impact of new /emerging technology or modifications to existing systems.

Service Level Agreements:

  • May provides input for the development of SLAs and/or selection of vendors.

  • Reviews performance against SLAs.

  • Identifies areas for improvement.

  • Supports achievement of SLAs.

Coaching/Mentoring:

  • Coaches less experienced team members.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelors degree in Engineering, Mathematics, Economics, Information Management from a credited institution.

  • 6+ years experience with pre-sales or solution design consulting in a business-to-business, large customer segment environment that includes experience with Content Management Systems, Customer Relationship Management systems, digital marketing tools.

  • Strong management skills with the ability to grasp business problems and collaborate towards finding solutions.

  • Strong interpersonal skills in working closely with business leaders and multi-functional teams in a global customer base.

  • Excellent communication skills in English, both written and verbal as well as in dealing with people on the phone, face-to-face or via email.

  • Knowledge of multiple markets, cultures and languages would be an added advantage to this role.

  • Self-manager and extremely well-organised to work remotely and multi-task, producing accurate work within agreed time-lines.

Administration and Finance Assistant

JOB ANNOUNCEMENT

Administration and Finance Assistant

World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Position: Administration and Finance Assistant

Location: Rovieng District, Preah Vihear Province

Salary: $436 - $545 USD

I. THE PURPOSE OF THE POSITION

To deliver efficient and smooth day-to-day administrative services, and to actively engage and handle the procurement requirements of the AP and staff. Support to AP Manager for AP/project on financial management and help the alignment and enhancing of WVI-C financial requirements and financial coordination and support for Area Program (AP) staff including primary over sight for AP office budget.

II. MAJOR RESPONSIBILITIES

  • Ensure implementation of and compliance to World Vision International (WVI) policies (finance, procurement, administrative and security) at AP office.

  • Quality and timely services to AP (process payment, impress fund/cashiering service, office facility, procurement requirement)

  • Guide and help Area Program team on timely and qualitative budget management.

  • Responsible for data entry of financial transactions into systems.

  • Support AP in implementing the procurement plan.

  • Asset and fleet management (monitoring, tracking, disposal etc.

  • Ensure Area Program are maintaining audit compliance.

III. REQUIREMENTS:

  • Associated or Bachelor degree of Finance and Accounting is advantaged.

  • Minimum 1 years’ experience in handling accounting and administration together. Knowledge and experience of handling office budgets

  • Knowledge of Microsoft Office and other financial packages and Book Keeping.

  • Proactive, reliable and attentive to details and ability to work independently on task and assignments.

  • Experience in handling administrative issues and concerns arising in the offices and having problem solving skills

  • Willing to work and stay in the rural area

  • Be active and sound like a good team player

  • Must understand and agree with WV’s vision, mission and Core Values.

GO GREEN! SAVE THE TREES!

All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified womenand disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

COUNTRY COORDINATOR WV VENEZUELA

COUNTRY COORDINATOR WV VENEZUELA

JOB PURPOSE:

The purpose of the WV Venezuela Country Coordinator position is to lead through the implementation of programming, advocacy, sustainability and also ensure organizational alignment with the country context, ensuring compliance with local legislation.

This role is responsible for co-leading and strengthening the team, ensuring effective and transparent implementation of all projects and partnerships in Venezuela. The Country Coordinator is responsible for representing World Vision Venezuela following the guidelines of World Vision International, as well as the positioning, resource development, managing and generating new partnerships, and program expansion.

The role is responsible for assessing and analyzing humanitarian needs and identifying relevant interventions for the target vulnerable individuals and communities. It is responsible for developing appropriate strategies based on contextual and political understanding, assessments and base on WVI guidelines. This role is responsible for the execution of the operations and budget associated achieving the results expected in country.

The role is responsible for to make decisions by analysing relevant information, developing appropriate solutions, providing reasons for decisions and taking action. Demonstrating flexibility by assessing and initiating necessary changes and improvements. Performing and prioritising well under pressure

This position must be based in Venezuela.

MAJOR RESPONSABILITIES:

Collaborative Model and Twin Citizenship

Contribute to the Partnership, understand its systems and priorities, act as a global leader and a Twin Citizen

Represent WV and engage and build strategic alliances with the Governments, major donor agencies, local donors, WV Partnership, non-governmental agencies, churches and media.

Ensure WV is positioned as a leading NGO in addressing the needs of the most vulnerable population especially of children in the country

Ensure that WV is positioned as a leading NGO in the humanitarian response to the country's crisis.

Strategy

Design, facilitate and be accountable for the execution and monitoring of strategies and plans of functions.

Demonstrate thought leadership in integrated operations with internal and external stakeholders and ensure fluid and successful change management around integrated operations.

Ensure the application of humanitarian protocols and humanitarian standards in the implementation of the country strategy.

Leadership

Promote WV's vision, mission, core values, and key partnership standards and practices among staff and partners, and ensure that they are the fundamental basis for the strategy and work of the humanitarian response in Venezuela.

Strong focus on leadership and people management, ensuring the most capable and qualified staff members are in place to implement office strategy and operational plans.

Lead and manage the team in a way that facilitates a high-performance culture focused on delivery of impact; open trustworthy relationships centered on reconciliation; learning and development; good stewardship and integrity; servant leadership; staff and asset safety in fragile contexts; agility and continuous improvement; and gender/age/ethnic diversity.

Lead the team to model living our faith with boldness and humility through a high standard of personal Christian leadership, ministry and integrity though lifestyle and work relationships.

Implement intentional capacity building for local staff, ensuring successor building is prioritized by all areas.

Lead change management according to internal policies an external market practices in a way that change projects are implemented timely with timely and clear communication and staff engagement

Leadership to the entire team at Venezuela, including consultants, secondments, consultants, secondments, deployments and on-site personnel.

Sustainability

Support GAM's efforts in managing local revenue growth by developing projects with local and international partners.

Strengthen relationships with partners and/or donors to achieve the objectives proposed within the humanitarian response.

Stewardship Excellence and Governance

Promote and model high level of transparency, integrity and zero tolerance to fraud.

Ensure efficient and effective organizational practices that result in successful financial and operational audit scores.

Ensure and oversee proper mechanisms for Child and Adult Safeguarding and other WVI standards and principles implementation.

Assess, develop, mitigate and manage risks to the country's operations, personnel, assets and projects.

Ensure organizational compliance to Government standards and laws for WV operations

Ensure appropriate accountability

Ministry Performance (General)

Ensure the highest standards of quality and accountability through compliance with World Vision policies and standards and international standards for emergency response, disaster mitigation, rehabilitation and development.

Ensure that the humanitarian response in the country functions in a contextualized, complementary, responsive and cohesive manner.

Lead the development and implementation of new and innovative project models to enhance impact, sustainability and influence

Lead the advocacy strategy for the protection of children and the promotion of their rights with a focus on the country's humanitarian response.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

Required Professional Experience:

At least 3 years senior management experience

Extensive work experience in Venezuela.

Experience working with external partners in a local context.

Experience in managing external stakeholders (government, donors, etc.)

Required Education, training, license, registration, and certification:

University degree in a related area, preferably with Master’s degree in Sustainability, Marketing, Development or similar.

Preferred Knowledge and Qualifications:

Humanitarian response or development experience in a fragile context

Achieving quality results and service, practicing accountability and integrity

Leading high performing teams

Communicating information effectively and adapting to audiences

Thinking clearly, deeply and broadly,

Leading World Vision’s Christian identity and commitments and learning for growth and development

Maintaining work/life balance and effectiveness

Travel and/or Work Environment Requirement:

The position requires ability and willingness to travel domestically and internationally up to 40% of the time

Language Requirements:

Advanced English

TO APPLY PLEASE SEND YOUR CV TO: [email protected]

Finance for Transformation Adv., East/Southern Africa Region

*Preferred position location: Kenya. Other possible locations in East and Southern Africa (Uganda, Rwanda, Tanzania, Malawi, Zambia, Ethiopia) where VF/WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

Finance for Transformation (F4T) is VisionFund’s program to offer financial services to saving groups. The flagship product, the saving group linkage loan, follows a methodology, specifically designed to the target groups. This position’s purpose is to support and guide Micro Finance Institutions (MFIs) during the pilot and roll out of this product, focussing on countries in East and Southern Africa. We have already developed standards regarding product process, training materials and various guidance materials.

The F4T Advisor will use the existing materials to support MFIs to increase their reach of savings groups. This will include capacity building among MFI staff, monitoring of operations both through field visits and through regular monitoring meetings, reports, etc, and developing new partnerships with NGOs.

KEY RESPONSIBILITIES:

Support MFIs in the implementation of F4T (Malawi, Uganda, Rwanda, Tanzania, Zambia, Ethiopia)

  • Capacity building.

  • Product pilot development.

  • Product roll out support.

  • Monitoring of implementation.

Coordination with World Vision and other NGO

  • Sensitisation of WV and other stakeholder of F4T.

  • Increase the pipeline of SGs to be linked.

  • Increase the number of partners VF works with.

Provide advice on how training material can be improved. Capacity building

  • Network outreach.

External engagement: Speaking at events, webinars, conferences to share lessons learned

  • Contribution to knowledge sharing.

  • Documentation and sharing of lessons learned.

  • Promote VFI visibility.

  • Promote F4T visibility.

KNOWLEDGE, SKILLS & ABILITIES:

  • At least 5 years of professional experience in development work (preferably with saving groups / livelihoods / resilience / gender equality).

  • Knowledge of Savings Group methodology.

  • Business focused, with ability to improve annual operational plans and advise on product pilots, results analysis and workforce plans.

  • Proactive and adaptable, with experience of introducing new products or services.

  • Project management experience is required, including financial monitoring and reporting.

  • Looking less for a microfinance/finance specialist – we are looking more for a candidate with NGO experience.

  • Must be fluent in English.

  • Must be able to travel for work in very remote/rural areas.

  • Experience of delivering training virtually, as well as in person.

  • Must have a proven track record of engaging and influencing leaders externally and internally – e.g. building new partnerships, leading change, introducing new products/services and speaking at events, webinars and conferences.

  • University degree in relevant field.

Preferred:

  • Work experience in a Microfinance Institution is an advantage.

  • Knowledge of digital platforms for savings groups is an advantage.

  • Experience of grant applications or grant monitoring is an advantage.

Work Environment/Travel:

  • Willingness and ability to travel up to 30%.

  • Ability to use computer, attend meetings, travel abroad.

Specialist, Monitoring Evaluation Accountability & Learning

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:

For Children. For Change. For Life.

Position: Specialist, Monitoring Evaluation Accountability and Learning (MEAL)

Reports to: Manager, Sectoral Integration & Technical Branding

Position Term: Full time Permanent

Deadline: Until Filled

Job Description:

The Monitoring Evaluation Accountability and Learning (MEAL) Specialist will provide technical support for Monitoring and Evaluation (M&E) across Programs and Policy (P&P) (as part of the Impact Value Stream). The position will strengthen M&E strategies through the development and management of performance monitoring systems for individual projects, monitoring designs and project implementation to ensure adherence to M&E standards. The position supports P&P to ensure optimal program results for partners and to cultivate strategic donor relations and funding opportunities by leveraging results for resource acquisition, policy influence and ensuring the effective use of evidence to demonstrate impact. The position represents World Vision Canada internally and externally, working collaboratively with the other members of Impact Value Stream, Programs & Policy technical specialists as well as other World Vision Canada departments and the larger World Vision partnership. The MEAL Specialist is housed in the Program and Policy division reporting to the Manager, Sectoral Integration and Technical Branding and operationally working under the Impact Value Stream.

The position is based at World Vision Canada Mississauga Office with some overseas travel.

Duties and Responsibilities:

  • Promote M&E standards and guidelines, best practices, and state-of-the-art approaches among WVC staff and project partners.

  • Provide technical support and oversight to design teams in the development and implementation of an M&E system for each, while ensuring the quality and relevance of the project’s monitoring and evaluation design.

  • Ensure quality of M&E related data to be collected throughout program implementation for initiated projects.

  • Support project teams to utilize the Collaborative, Learning and Adapting Approach to continually assess project progress and inform project management decision-making.

  • Provide technical guidance to Program/Grant Managers and field teams on conducting baseline assessments, evaluations and setting up monitoring and reporting systems.

  • Support the analysis of quantitative and qualitative field data for specific projects and meta-analysis of impact across the grant portfolio. Manage database of indicators for consistent integration and reporting.

  • Provide technical guidance to M&E system design and infrastructure to support aggregation of program results to provide consolidated program information for decision-making.

  • Provide technical guidance to the vetting, selection and monitoring of external MEAL consultancies.

  • Facilitate and serve as a project liaison for externally-managed evaluations.

  • Strengthen the capacity of critical stakeholders, both in WVC and the field, in data collection methodology and M&E systems (in general) through training, coaching, mentoring, and ongoing project support.

  • Cultivate opportunities to support scale-up and integration of WV mobile technology field applications into funding opportunities.

  • Provide technical guidance to MEAL operations to design databases, workflows and information hubs that support aggregation of program results to provide consolidated program information for decision-making.

  • Assist the various programs teams in Canada and the field in evaluation design, tool development, database management, data verification techniques, data analysis and other technical evaluation and analytical tasks.

  • Ensure effective representation of the impact of WVC’s program portfolio to external donors and partners through dissemination of assessment findings and lessons learned, and participation in professional conferences and networks.

  • Promote innovation, formative and operational research opportunities.

Job Requirements:

  • The successful candidate should possess a Master’s degree in a development field, social science, economics, or other related discipline, with an emphasis on Monitoring and Evaluation.

  • 5+ years of relevant experience in both development and humanitarian contexts in a senior M&E position responsible for implementing M&E activities of international development projects.

  • Experience developing, leading and managing complex, large scale M&E initiatives.

  • Knowledge of the major evaluation methodologies (e.g., qualitative, quantitative, mixed method, and impact.)

  • Experience in strategic planning and performance measurement, including data collection and analysis tools, indicator selection, target setting, reporting, database management, and developing M&E and/performance monitoring plans.

  • Demonstrated experience in using M&E data for decision-making and policy influence an asset.

  • Experience in using Statistical Software Packages for descriptive and inferential data analysis (e.g. SPSS, Epi Info, R); experience with qualitative software packages is an asset (e.g. NVIVO)

  • Strong analytical skills for synthesis of materials, evaluations, and preparation of presentations/articles for publication.

  • Demonstrated experience in designing survey tools and instruments, developing results frameworks, logical frameworks, or similar tools for project design.

  • Deep knowledge of donor M&E requirements, guidelines and priorities of Global Affairs Canada (knowledge of other institutional donors including multilaterals considered an asset.)

  • Excellent research and evaluation skills, facilitation skills and strong negotiation, diplomacy, leadership and teamwork skills.

  • Demonstrated ability to mobilize stakeholders into partnerships and alliances, lead and facilitate collaborative processes.

  • Excellent written and oral communication skills in both English and French are highly desirable.

  • Expectation of international travel of approximately 2-4 trips per year, including potentially to high-risk environments.

We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world is run. Our Christian faith teaches us that every child, regardless of gender, faith or race, is a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that can be changed.

Our Core Values: We are committed to the Poor. We are Christian. We are Stewards. We value People. We are Partners. We are Responsive.

Qualified candidates must be able to demonstrate a commitment to the core values and mission of the World Vision partnership.

World Vision Canada takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable

people work with the children in our programs. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.

World Vision Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest; however only those applicants selected for an interview will be contacted.

Other details

Please apply here: https://can60.dayforcehcm.com/CandidatePortal/en-US/wvc/Posting/View/3310

WVV Project Monitoring and Evaluation Lead – ACE Project

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY20) with funding from 12 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

The strategic focuses of WVV include: children protection from all forms of abuse, exploitation, violence and injury; reduction of malnutrition rate of children under 5 through integrated approach; sustainable livelihood for poor households to support sustainable well-being of children.

Currently, World Vision Vietnam is implementing 36 Area Programmes (APs) which operate in 5 zones: North 1 (Hoa Binh - Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa - Hung Yen - Hai Phong), Central (Quang Tri - Quang Nam – Danang) and South (Quang Ngai - Binh Thuan – DakNong - Ho Chi Minh). WVV’s APs work with government partners and communities on a daily basis. Beside the APs, WVV is also implementing Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

The Against Child Exploitation project, funded by United States Department of Labor, has commenced since 2019 in the Philippines with the view to strengthening the capacity of the Philippine government to address the worst forms of child labor (WFCL) including online sexual exploitation of children (OSEC), and violations of acceptable conditions of work. World Vision is implementing the project in the Philippines and proposing Vietnam to be the second country in this project. The project is planned to be implemented in 7 target districts of 3 target provinces (1. Dien Bien – North zone; 2. Da Nang City and 3. Quang Nam Province - Central zone of Vietnam) toward the expected outcomes as follows:

Outcome 1: Improved enforcement of the legal framework and policies pertaining to the WFCL, including OSEC, and violations of acceptable conditions of work

Outcome 2: Improved assistance services for victims of WFCL and / or OSEC

Outcome 3: Strengthened partnerships to accelerate progress in addressing the WFCL, including OSEC, and violations of acceptable conditions of work.

WVV is looking for a Monitoring and Evaluation (M&E) lead to be responsible for connecting between the Deputy Project Director and the rest of the team, key partners at district and provincial level to achieve all project outcomes, and outputs as specified in the approved project proposal and logical framework within the planned budgets. This position will assist the Deputy Project Director maintaining an effective DME system as per the grant requirements; as well as in building capacity for project staff and local partners on DME.

PURPOSE OF POSITION:

The M&E Lead has overall responsibility for providing coordination and leadership for monitoring and evaluation of the grant, including formative investigation (pre-intervention baseline), ongoing data collection, and summative research evaluation (post-intervention). M&E Lead would also be responsible for the evaluation that will sum up the grant’s accomplishments in accurate and objective way.

The M&E Lead will also support local partners in establishing their M&E and reporting systems and provide technical assistance to improve their understanding of project evaluation and a performance-based management approach. In addition, to monitoring and evaluation, the position will support reporting activities, including the training of staff.

The M&E Lead must demonstrate strong experience in monitoring and evaluation of US Government grants and operate within World Vision organizational structure, principles and values.

ROLE DIMENSION/DESCRIPTION:

1. Project planning, implementation, monitoring, evaluation

Planning

  • Develop the overall framework for grant M&E in accordance to the design document and donor requirements.

  • Identify the core information needs of grant management, partners, and funding agencies; Participate in development of the annual work plan and budget, ensuring alignment with technical strategy.

  • Foster participatory planning and monitoring by engaging primary stakeholder groups in the M&E of activities.

Pre-Implementation

  • Conduct readiness assessment: the incentives at the system level, the beneficiaries and existing capacity.

  • Keep abreast of developments in grant/program changes and progress in order to advise and recommend tools and strategies to increase program performances and results.

  • Identify the requirement for collecting baseline data, prepare terms-of-reference for and arrange the conduct of a baseline survey, as required.

Implementation/Execution

  • Oversee and execute M&E activities with particular focus on results and impacts as well as in lesson learnt.

  • Undertake regular visits to the field to support implementation of M&E and to identify where adaptations might be needed.

  • Clarify and/or facilitate process for monitoring and evaluations of sub-grantees.

  • Identify the need and draw up the ToRs for specific studies; Recruit, guide and supervise consultants or organizations that are contracted to implement special surveys and studies required for evaluating grant effects and impacts.

  • Perform regular field visits to ensure the quality of data collected by Programs and to verify the accuracy of reported data.

Reporting

  • Guide staff and executing partners in preparing their progress reports in accordance with approved reporting formats and ensure their timely submission. This includes high quality, accurate, and timely quarterly progress reports, annual project reports, inception reports, and ad-hoc technical reports.

  • Prepare consolidation progress reports for grant management including identification of problems, causes of potential bottlenecks in the project implementation, and providing specific recommendations.

  • Identify strengths and weaknesses in existing data collection and management systems and propose solutions to improve knowledge management activities.

  • Draft tools and their revisions as well as data collection procedures (eg. logical framework, project performance tracking, indicators, data flow chart, M&E manuals).

2. Building capacity for partners, and project staff on DME and knowledge management

Capacity Building/Continuous Learning

  • Design and implement a system to identify, analyze, document and disseminate lessons learned.

  • Check that monitoring data are discussed in the appropriate forum and in a timely fashion in terms of implications of future action. If neccessary create such discussion forums to fill any gaps.

  • Monitor the follow up on evaluation recommendations.

  • Support project/program staff on ways to properly document, organize and capture program progress.

  • Facilitate, act as resource person, and join, if required any external supervision and evaluation missions.

  • Organize (and provide) refresher training in M&E for grants staff, implementing partners, local organizations and primary stakeholders with view of strengthening local M&E capacity.

  • Network with external and WV internal partners to promote learning and achieve M&E excellence.

Knowledge, Skills, Abilities:

1. Education

  • A minimum of a Master’s Degree or higher in Public Health, Social Sciences, or other relevant discipline.

  • University degree in Monitoring and Evaluation, project management, social science.

2. Knowledge & Skills

  • Have sound knowledge in developmental approach, M&E and management of information systems.

  • Understanding of NGOs and research field.

  • Have good skills in training and capacity building.

  • Have excellent interpersonal skills

  • Have excellent communications skills in verbal and written English and Vietnamese

  • Good facilitation skills.

3. Experience

  • A minimum of eight (8) years working in monitoring, evaluation and research in the public health field, with progressively increasing level of responsibility.

Analyst, Global Treasury (2 positions available)

*Please submit your CV in English.

*Preferred position location: Georgia, United States. Other locations to be determined by home state of successful candidate in the United States where WVI is registered to operate.

PURPOSE OF THE POSITION:

The Analyst, Global Treasury will support Global Treasury’s cash management and financial risk management functions. They will be responsible for ensuring success of key treasury processes, including settlement of transactions, reconciliation of cash balances; forecasting of Global Centre liquidity; collaborating with GC Accounting, Field Finance and FRSC to address key questions regarding Global Treasury activities and ensure a common understanding of critical assumptions; extracting relevant qualitative and quantitative data from periodic reports from Global Treasury’s banking and risk management partners; and other similar duties.

KEY RESPONSIBILITIES:

  • Collaborate with key Partnership finance stakeholders to forecast GC cash flow and liquidity requirements.

  • Ensure that GC bank accounts are reconciled in a timely manner. Identify gaps in assumptions and resolve with Global Treasury’s banking partners.

  • Liaise with Field Finance, FRSC and GC Accounting to address and resolve issues and concerns related to Global Treasury activities.

  • Provide comprehensive view of global currencies and markets to Global Treasury’s financial risk management function in order to ensure that it sets strategies using timely and relevant assumptions and data.

  • Support essential Global Treasury responsibilities and functions, as required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficiency with Microsoft Office products, primarily Microsoft Excel and Microsoft Word.

  • Strong written and verbal communication skills.

  • Bachelors degree (or equivalent) in any field that requires strong cognitive skills, plus an interest in developing a career in treasury.

  • Good written and verbal communication skills, including both listening and speaking.

  • Interest in developing professional relationships (both internal and external to the Partnership), for the purpose of advancing the global treasury function.

  • Demonstrated ability to work with peers in a collaborative environment, and alone in an entrepreneurial environment, and to continually support senior management.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred:

  • Knowledge of Treasury Management Systems.

  • Knowledge of Cash Management.

  • Familiarity with a corporate treasury or corporate finance environment.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 1 week a year.

  • Ability to work from home with segregated space as home office.

Brand Content and Creative Manager

Brand, Content & Creative Services Manager

Salary: £36,994 per annum , depending on experience + good range of benefits

Contract: Permanent 36.5 hours per week (flexible working considered)

Based: Milton Keynes (hybrid)

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

We are looking for an experienced brand manager that wants to use their experience to drive our communications and campaigns forwards and change childrens lives for the better.

The right person for this role will be an experienced brand leader, energized by the opportunity to bring a brand to life for both internal and external audiences. A powerful and engaging communicator, you will inspire each member of staff across the organisation to identify with our brand and apply it to their work.

A natural storyteller, you will understand how to develop and use our brand framework and content to engage a wide range of external audiences. You will have the ability to work with senior stakeholders to define the themes the organisation should be spreaking about to demonstrate relevance and get cut through within the marketplace. This role requires you to influence teams across the organisation, aligning our communications across audiences to tell powerful and consistent stories about our work, including mass market, philanthropists, corporate and church partners and institutional donors.

As part of your remit, you will guide our Public Engagement teams in using powerful content across channels in particular the digital space to engage our mass market audiences and to help us stand out in a crowded marketplace. You will be agile and responsive, able to recognise relevant themes and opportunities coming from both our own research and the UK news agenda to strengthen our campaigns and drive awareness and engagement.

Being an inspiring people manager, you will be able to manage and empower a busy team of expert creatives in the production of the powerful copy, engaging design and fresh video content which fuels our external communications.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please click here to view the full job description

Please upload your CV of full employment history. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 4 November 2021

Interview Dates: TBC

Universal acceptance for everyone, everywhere is at the heart of our Christian organisation. We promote diversity of thought, culture and background, which connects the entire World Vision family.  As such, World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice (click here).

No agencies please.

Strategic Planning Specialist

JOB ANNOUNCEMENT

Strategic Planning Specialist

NOTE: ONLY CAMBODIAN NATIONALS MAY APPLY FOR THIS POSITION

World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Our Cambodia Office is seeking for one (01) qualified candidate to fill in the position below:

Position: Strategic Planning Specialist

Location: National Office, Phnom Penh

Compensation: Negotiable

I. POSITION BACKGROUND AND PURPOSE

As we work to transform the lives of the most vulnerable children in Cambodia, this position plays a crucial role in the Business alignment requirements and the implementation of the Field Office strategy.

The positon play an important role in working across with different department leads, functional heads, conducting ongoing landscape analysis and organisational performance monitoring against its strategic targets and goals

This positon additionally provides strategic support to the local fundraising team in strategy alignment and donor engagement.

II. MAJOR RESPONSIBILITIES

  • Manage national level context/landscape scanning include develop an online dashboard to capture significant changes in the landscape, regularly scan poverty, vulnerability, Child Well Being (CWB) and other areas relevant to the strategy, and produce landscape summary report

  • Manage Field Office (FO) strategy planning by develop or revise Country Strategic Implementation Plan (CSIP) as per required cycle, revise annual business plan (target setting and tracking), and forecast and scenario planning

  • Coordinate FO performance monitoring of the strategy implementation with department heads to ensure FO strategy scorecard target setting & reporting, and accurate information presented in the Impact and operational portal

  • Coordinate Risk and Compliance Management (RCM) with the RCM team and relevant risk owners

III. REQUIREMENTS :( Education, Knowledge skills and experience)

  • Degree in business/ management studies, social development, or other related field of study.

  • Experience and knowledge in the area of Strategic Business Planning and Management, Project Management (design, monitoring and evaluation)

  • Critical thinking and analysis skills

  • Research, documentation and Facilitation skills

  • Good command of Microsoft Office (working on cloud services)

  • Communications skills (fluency both read and write English and Khmer)

  • Requires two years of work experience in the area of strategy planning, preferably in a Social/development organisation

  • Experience of working and engaging with leaders and manager

Selected candidates are required to produce Local Police Clearance Certificate prior to their joining in the organization.

GO GREEN! SAVE THE TREES!

All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified women and disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

Shared Services Operational Excellence Director

*Preferred position location: Manila, Philippines or Coste Rica and Ghana where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Shared Services (SS) OpEx Director leads the OpEx team and provides leadership to several critical and complementary capabilities – Business process automation, business intelligence and analysis and project management for the Shared Services teams. The position will also provide ongoing support for the continuous improvement processes in the center as well as integrated value stream management for all the services provided by all the SS teams. The Operational Excellence team partners with our service delivery teams to provide expertise and support in applying best practices that drive operational excellence in all we do.

The successful candidate will be a thought leader who understands and embraces the philosophies and methods of Business process automation as well as value stream management and operational excellence, and develops their team & influences others to do the same. This person will be the primary person leading our efforts to automate our business processes in order to drive efficiency in processing and data management. They will also support the other team members in maintaining a culture of continuous improvement, data driven decision making, maximizing the contribution of all people, implementing major changes in processes & systems, and coaching our other directors to learn to do the same.

Expected outcomes of their efforts are a full implementation of robotic process automation for key shared services business processes, proliferation of completed continuous improvement projects triggered by value stream management and a strong technical team providing business intelligence, business analysis, and project management expertise. Responsibilities will include leading a team with four managers, at least six BI&A analysts & developers, and external contractors to support projects as needed.

To accomplish all this at a global level, the Director will need critical strengths in verbal & written communication, influencing, leading a global team, working in a virtual environment, and building key relationships in a global multi-cultural environment in over 90 countries in all regions.

The GSS OpEX director will model a high standard of personal Christian leadership, ministry, and integrity though lifestyle and work relationships, living World Vision's values.

KEY RESPONSIBILITIES:

Develop and integrate business intelligence and automation with emphasis on Robotic Process Automation into value streams:

  • Provide strategic leadership and direction to the RPA technology organization as we create the team structure, governance framework, and operating model. Lead the technical team and partner closely with RPA leadership within the functions such as Record to Report, Procure to Pay, Business Support Desk and other Finance departments to develop and devise an organizational strategy that can scale to support multiple business units and functions.

  • Develop and maintain core capabilities to design, develop, implement, and support various technologies to aid the continuous improvement of value streams, including business intelligence, data management, robotic process automation, Microsoft O365 apps and other MS apps available to WV.

  • Develop a service offering to share this capability across WV.

Develop and implement value steam management (VSM) and continuous improvement:

  • Lead the development and implementation of VSM to include lean and six sigma philosophies, methods, and tools, to support SS service teams in achieving operational excellence in all they do.

  • Co-develop and implement LSS training and certification programs to build capacity within SS to lead many simultaneous improvement projects.

  • Engage and influence senior executives to expand VSM and LSS certification to other areas of WV. Engage with directors and partnership leaders across WV to demonstrate the success of OpEx within SS and support their teams in learning to apply it themselves.

Lead Readiness & Transition of new processes to global standards and shared services:

  • Develop and maintain a core capability to define projects, document current processes, and manage transitions to a future state that includes global standards and centralized execution.

  • Develop and improve philosophies, methods, and tools used to identify, analyze, document, and manage the readiness to and transition of processes to shared services.

  • Lead the execution of Finance Full Adoption for field offices in all regions. Coordinate SS teams with RLs, NDs, SDOs, RFDs, and NFDs to agree on scope and schedule. Drive adoption to completion by the end of FY22.

  • Oversee implementation of innovations and improvements across all SS value streams. Collaborate with all regions and countries to achieve full adoption of new capabilities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Undergraduate degree in business administration, computer science with strong operations management experience, industrial engineering, or a related field.

  • Masters in Business Administration or other relevant degree.

  • Prior experience with RPA implementation is a plus with demonstrated experience standing up a new team in a multi-national organization.

  • A passion for current and emerging technologies, and supervisory experience.

  • Strong technical foundation, in addition to demonstrated management skills.

  • Strong communication skills, both written and verbal with a demonstrated ability to communicate at all levels within the organization.

  • Ten or more years’ experience in organizational leadership and technology enablement across multiple teams in a large multi-national organization.

  • Five or more years working and leading business process automation projects, and developing other people’s business process improvement capabilities.

  • Five or more years working across functions, geographies, and other ‘barriers’.

  • Two or more years leading a global team in a cross-cultural setting.

  • Committed Christian who attends, participates and leads in devotions.

  • Robotic process automation knowledge and experience.

  • Lean Six Sigma black belt (preferred).

  • Project Management Professional.

  • Fluent in English reading, writing, speaking, and listening.

Preferred Skills, Knowledge and Experience:

  • Experience with design and development of business intelligence, process automation, and other technologies.

  • Lean Six Sigma Master Black Belt.

  • Master’s in Business Administration.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

  • This role involves collaboration with geographically dispersed people located in WV offices in all regions of the world. Work can be required early in the morning, late at night, and any time in between.

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