Analyst - Business Process Solutions

*Preferred position location: United Kingdom, Taiwan, South Korea or Hong Kong. Other locations to be determined by home country of successful candidate in the Asia Pacific Region, Europe or where WVI is registered to operate.

*Please submit your CV in English.


The Analyst – Business Process Solutions is the bridge between our global business systems and fulfillment of World Vision sponsor experiences; bridging the gap between existing global capabilities and the business processes and operations involved in executing Child Sponsorship Marketing and Engagement sponsor experiences. This role provides Child Sponsorship business process leadership to the Sponsorship Marketing Busines Process & Systems Capability team and operates under the scope of Marketing and Engagement for projects designed for retention and sponsorship market, by engaging broadly across fundraising offices, global production, global IT, and vendors, to understand, align, design and implement business process solutions that enable the Child Sponsorship Experience to be delivered.

This person has an intimate understanding of existing World Vision fundraising and marketing Sponsorship operations and processes, child feature production processes, and a keen understanding of globally supported platforms, technology and processes; and is a curious communicator; able to drive discussion, listen intently, critically assess, and clearly document the current and future state across fundraising office and Global Production process and technology. They will be able to demonstrate their ability to distill complex process environments with multiple interdependencies into easily understood and consolidated documentation; identifying risk and bottlenecks and bringing clarity on

opportunities for improvement.

The person is responsible to interact with a range of stakeholders including subject matter experts, solutions architects, IT platform leads, field practitioners, organisational partners and vendors (including Support/Fundraising Offices, Global Marketing & Communications colleagues, IT, and vendors) and to lead the documentation of current state processes and systems, lead critical thinking around process improvement, lead the detailed business requirements formulation, and the successful implementation of any of the processes and platforms selected or developed. This will involve establishing business process requirements, articulation and interpretation of marketing user business requirements into detailed business requirements, transforming functional support/delivery requirements into analysis models (for example gap analysis, usability etc), partnering with IT solutions concept design to champion best in class solution-design that is both cost effective and technically future-proof (considering roadmap initiatives and future state), supporting systems development as well as develop test strategy, user testing and business implementation to ensure that solutions deliver on core marketing business user needs.

In executing the role, this person has a business and strategic minded analyst, who can observe the organization objectives and strategically translate business needs. This person is creative, analytical, curious, detailed and diligent.

The ideal Analyst - Business Process Solutions candidate is someone who has demonstrated experience of delivering business value through effective analysis, problem solving, defining requirements for efficient and sustainable solutions and supporting the delivery of those solutions.

A key quality of this function is not only to be able to translate and interpret operations practices into easily understood business requirements for the IT stakeholders but also translate and interpret technical requirements into simple and 'friendly' information for the end-users' understanding.

They will need to be able to manage multiple streams of projects and initiatives supporting colleagues to deliver the right enablers to meet project outcomes; excellent communication, reporting, self-management, visibility, and managing-up are vital for success.

The output of this role provides clear understanding and requirements (as relating to Sponsorship) for designing of global business systems alignment, vendor solutions, and global fundraising marketing technology solutions for delivering sponsor experiences.



  • Conducts in depth data gathering and analysis, (understanding business process) and documentation to support articulation of business requirements.

  • Interviewing Support Offices, documenting processes, validation and clarification.

  • Participates in short and long-term planning to improve processes.

  • Assess potential technology and projects for strategic fit across business needs.

Business Process Improvement:

  • Collaborates across the partnership on issues and best practices to identify opportunities for process improvement.

  • Develops business cases.

Business Requirements:

  • Reviews, defines, develops, and documents detailed business requirements (system and process change/development requests, bug-fixes, etc.) based on ministry and end-user needs with focus on cross platform dependencies.

  • Designs and translates requirements into functional specifications for handover to the technical and/or business implementation teams.  

  • Provides review and sign off on completed stories.

  • Develops and signs off test plan and strategy.


  • Assists or leads components of implementation, including training (e.g. training of trainers) and the development and sign off of training materials.

  • Ensures proper, efficient, and common application of updated or new Sponsorship business processes and standards.

Problem Solving/Testing:

  • Investigates, analyzes, and troubleshoots issues related to current and proposed Sponsorship business operations.

  • Provides leadership on escalation procedures and recommends appropriate resolution and action.

  • Lead issue management (across incident escalation).


  • Promotes an understanding of Sponsorship roles, processes, and activities.

  • Supports formal reporting of project status to senior management.

  • Negotiates agreements between business units.

  • Serves as a link between Sponsorship and the partnership.


  • College degree in business, computer science, or related field.

  • Good English communication skills (oral and written).

  • At least five years of relevant business and/or technical process improvement experience (including at least 3 years as Business/Data Analyst).

  • Extensive experience in gathering business requirements, designing workflow diagrams, designing solutions, user testing, and implementing refined or new processes in an operational environment.

  • Experience in relating with different levels of staff and collaborating with cross-functional and cross-cultural teams.

  • Extensive experience facilitating discussion between business and customer teams.

  • Working cross culturally, cross functionally, and cross-borders.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Certification in process improvement and/or project management an advantage.

  • Experience in agile project management and/or agile software development.

Preferred Skills, Knowledge and Experience:

  • Training or certification in Lean Six Sigma principles preferred.

  • Preference for experience in a development, advocacy and/or relief agency.

  • Working in Child Sponsorship fundraising office context.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Regional Advisor, Faith & Development

Note: Position to be determined by home country of successful candidate in Asia where WVI is registered to operate.


Provide strategic support, advice and guidance to Field Offices for strategy, contextualization and implementation of the integration of faith in programming and practices

in the South Asia and Pacific region.

-Engage with regional faith based and non-faith based entities (including Church bodies, FBO, other stakeholders) in innovations and collaborations that will impact field

practices on the integration of faith perspectives in community development and disaster responses in Asia.


Strategy, Development and Refinement of Integrated Programmes (45%)

a.Provide strategic guidance to the Region and Field Offices in integrating Faith & Development in Strategies, Business Plans, Child Wellbeing Reports.

b.Provide guidance and contribute to the development and practice of contextualised Faith & Development models and approaches that are integrated with Development, HEA and

Advocacy to enhance the well-being of children

c.Advice, guide and provide recommendations to t Field Offices on partnership aligned tools and guidelines for integrating faith perspectives in the development of technical

approaches and programmes in Health, Child Protection, Education, Economic Development, People and Culture, HEA, Advocacy, LEAP / TD, etc.

d.Advice and support Field Offices in the design, implementation, monitoring, evaluation and learning on context appropriate models and approaches for Faith & Development in


e.Supports the development, implementation and monitoring and evaluation of the Regional Faith & Development strategy and business plan.

Resource Development and External Engagement (20%)

a. Build relationships and engage with regional entities external to World Vision for possible partnerships in projects and programmes that support the integration of Faith

& Development in the South Asia and Pacific Region.

b. Work with Support Offices to strengthen the integration of Faith& Development in projects and programmes in the South Asia and Pacific Region.

c. Develop and strengthen processes for collaboration, partnerships and accountability for the engagement of faith perspectives in projects and programmes within WV and with

external organisations.

d. Explore and develop multiple resource streams for matters related to strengthening faith perspectives in the region, eg, spiritual formation, holistic development,

integration of faith in development work, understanding and working with churches and different faith groups, spiritual nurture of children.

e. Forge regional partnerships with FBOs and others in F&D initiatives and programmes.

Knowledge Management (20%)

a. Assist the process of continuous learning related to Faith & Development and its integration with other lines of ministries, sectors and themes.

b. Facilitate mutual learning of Faith & Development among Field Offices within the region.

c. Assist in the coordination of regional Faith & Development forum and networks.

d. Facilitate the documentation and sharing of Faith & Development promising practices and contribute to the community of practice internally and externally.

e. Support research and strengthen empirical evidence on the contribution of faith to improved outcomes for children.

Internal Liaison and Coordination (15%)

a. Support the Faith & Development Director in the development of models, tools, and resources in: (1) Reinforcing our Christian foundations, identity and witness;

(2) spiritual formation of staff; (3) Partnership with churches; (4) Interfaith understanding and cooperation; (5) Integration of faith and work; (6) Spiritual Nurture of


b. Participate in and coordinate regional working groups and networks related to Faith & Development as deemed necessary by the Regional Faith & Development Director.

c. Liaise with other sectors in integrating faith perspectives in appropriate and relevant ways.


Required Professional Experience:

  • At least 4 years’ experience working in community development, organizational development, and related fields.

  • Demonstrated skills in engaging with internal and external entities in programme and project resourcing, design, implementation, monitoring.

  • Proven ability to work in diverse cultural and faith contexts and with people of different faiths

  • Good understanding of the Christian perspectives and rationale for engaging in community development and humanitarian response

Required Education, training, license, registration, and certification

  • Tertiary qualifications in Theology, Social Sciences or International Studies, Development Studies or Business related degree with experience in the social sector

  • Proven experience working with multi-cultural teams

  • Experience working in international development and humanitarian organisation an advantage.

Preferred Knowledge and Qualifications:

  • Formal training in mission and development

  • Demonstrated skills in designing spiritual development programs and resources in various faith/religious and cultural contexts.

  • Experience in engaging with external development organisations in programme and project funding .

Language Requirements:

  • Strong written and oral English language skills a must; additional Asian

Travel and/or Work Environment Requirement- 30%

Grant Acquisition and Management Programme Officer

*Preferred position location: Germany (Home based). Other locations to be determined by home country of successful candidate within Europe where WVI is registered to operate.


  • Support priority Field Offices (FOs) to grow institutional grant resources.

  • Manage a coordinated strategy process for grant acquisition across priority donors. Support the development, writing and submission of quality grant proposals.

  • Deliver capacity building support (operational and strategic capacity) to enhance grant acquisition and management (GAM) specifically on EU, German and other European bilateral donors.

  • Donor engagement at field levels.

  • Support assessing partnerships with local and international NGOs and key stakeholders.

  • Support troubleshooting during implementation grant funded projects.

The ‘Grant Acquisition and Management Hub’ is a virtual team of people within the Regional Office (RO), Support Offices (SOs) such as World Vision Germany and Field Offices (FOs) working together for improved bilateral government, multilateral, major foundation and, sometimes private sector grant acquisition and management. The Regional Resource Development Unit and World Vision Germany are working very closely around Grant Acquisition and Management Hub (GAM) matters and therefore it was decided to set up such as position that would work towards this common goal. The GAM Program Officer proactively targets prioritised funding opportunities that will advance partnering Field Office and WV Germany strategies. Therefore, the position will lead capacity assessment where needed, donor engagement/pre-positioning, proposal development and also assist in the development/establishment of processes to enable successful Grants Acquisition.

Priority Field Offices (FO): Syria Response sub-region (focus on Syria and Jordan), Lebanon, Iraq, JWG and to smaller extent Afghanistan.



  • Strategic engagement and communication between World Vision offices and teams towards achieving improved grants acquisition.

  • Map and manage donor landscape analysis, plans and meetings; especially with ECHO, EU, German government donors, and other European bilateral donors.

Grants Acquisition:

  • Support the development of Grant Acquisition Management Business Plans, including analysis to set targets.

  • Provide strong analysis of donor Calls for Proposals.

  • Lead and ensure proposal are developed based on evidence, at timely manner and with donor alignment; apply timely best practices to the bid preparation process, ensure efficient teamwork, and a quality output.

  • Support that cost recovery in each grant.

  • Apply best standards for advancing local partnerships and consortia building; including facilitation of the partner assessment processes.

Donor Engagement:

  • Advice on donor relationship, and elevate WV’s profile. Support to foster donor relationships at Head Quarter level (BMZ, GoG), through direct communication with WV Germany.

  • Support networking and participation in relevant meetings at regional and national level.

Grants Management & Quality:

  • Facilitate grant start up meetings/workshops and share lessons learned and experiences.

  • Support NOs in analyzing their performance and portfolio management to strengthen donor pre-position and identify strategic priorities.

Knowledge Transfer:

  • Convey to field offices expertise in specific donor relations, donor requirements, and grant processes through a combination of coaching, mentoring and more formalized training, including mentoring FOs staff with on available e-training applications.

Regional representation/key relationships:

  • Represent World Vision in the grants community fora (internally and externally).


  • Carry out additional responsibilities as assigned by the Regional Director RDU.


  • Relevant undergraduate degree (e.g. international or development studies; economics; social science disciplines; etc) is essential;

  • Postgraduate qualifications or relevant technical/vocational studies – Desirable

  • Minimum five years’ experience with government and multilateral organization’s procedures and regulations;

  • Minimum five years’ experience in successful proposal writing and management of proposal development teams, preferred European and German government donors;

  • Experienced networker with an ability to maintain a good up to date knowledge of the grant opportunities and trends in the humanitarian sector; demonstrable prior successes in grant submissions/tendering

  • Fluency in written and spoken English, German language is an asset.

  • EU work permit is an asset.

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Excellent knowledge and experience of project management with government and multilateral agencies, grant funded projects and experience of grant compliance procedures for major multilateral (EU, ECHO etc.) and bilateral donors (BMZ etc).

  • Experienced in leading development of complex Health (WASH, Maternal Child Health), Child Rights & Protection and or Income generation and Livelihoods grant project proposals.

  • High performance and quality standards; negotiation skills; ability to motivate teams and inspire teamwork.

  • Track record of successfully training, mentoring and supervising grant staff .

  • Contract management and compliance, including critical analysis;

  • Stakeholder management – particularly in complex environments (e.g. working across different countries/cultures; internal/external stakeholders).

  • Relationship building and networking, with experience in working with donors or other business development expertise

  • Strong financial awareness, with the ability to build and interpret complex budgets and financial reporting.

Other Competencies/Attributes

  • Very strong interpersonal/intercultural skills.

  • Track record of success grant design and win rate, in partner and donor relations.

  • High performance and quality standards.

  • Ability to motivate teams and inspire teamwork; Creativity and logic.

  • Strong organizational skills and attention to detail.

  • Commitment to WVs’ Core Values and Mission Statement and agreement with World Vision’s Christian ethos.

Work Environment/Travel:

  • Experience living and working within a humanitarian emergency, response and recovery context and/or working with partners in consortia.

  • World Vision employees are a mix of Christian and Muslim faith with Muslims being the obvious majority. The ideal candidate should have strong faith but be able to express it maturely keeping in view the contextual sensitivities and possess tolerance towards people of other faiths.

  • Reporting to MEERO RDU with dotted line to WV Germany.

  • Frequent travel between FOs and RO - 30-50% International Travel.

  • Not a family post.

Regional Finance Director - VisionFund Asia

*Preferred position location: Sri Lanka. Other possible locations: Vietnam, Mongolia, Myanmar, Philippines or India where VF/WV is registered to operate.

*Please submit your CV in English.


The Regional Finance Director (‘RFD’) leads and manages the execution of the VisionFund 2030 Strategy within the region. The role is responsible for all regional microfinance institution (MFI) finance-related issues and works primarily with, and mentors, the MFI CFOs, who have a matrix reporting line into this position, and other Regional Finance staff (as applicable). The RFD is responsible for ensuring proper controls, policies, procedures, reporting standards, and best practices are in place in the MFIs. All efforts will be made to provide global solutions to improve MFI finance processes.

The RFD reports into the Regional Head - Asia and has a matrix line into the Global Director of Regional Finance/VFI CFO (as applicable).


  • Acts as a board and committee member on the MFI boards in the region to drive performance and accountability in the MFIs and influence other board members on the adoption of VFI’s strategy. Attend MFI ALCO and Risk Committees.

  • Oversee monthly management accounts process. Responsible for review and sign off of monthly MED reporting and balance sheet reconciliations. Assist in monthly MFI performance reviews. Provide accounting technical support to MFI CFOs.

  • Direct the MFIs planning and budgeting process to ensure the MFIs strategies and plans are aligned to VFI, have financial integrity, and are achievable. Sign-off MFI budgets.

  • Responsible for improving the quality and controls of the Financial and Accounting processes in the MFIs. Day-to-day support of Sun6 project teams in MFIs.

  • Responsible for the implementation of the VFI Finance Manual in the MFIs. Responsible for approving and agreeing any exceptions to this.

  • Ensure the MFI staff receive appropriate training in Finance and Accounting. Ensure suitable induction, training and performance assessment of new MFI CFOs. Input into MFI CFO performance agreement.

  • Implement Risk Management policies within the MFIs, including board approved Risk Management Frameworks and Risk Appetite Statements, and Risk Registers. Ensure Audit & Risk Committees meet regularly.

  • Oversee liquidity and funding needs of the MFIs including the giving of early warning indicators; updating the Global Lender Covenant Tracker; ensuring compliance with regulatory requirements; production of 12-month cash flow forecasts; running of MFI ALCOs and participation in MFI funding calls.

  • Perform on-site financial and strategic reviews and due diligences on MFIs. Other ad hoc strategic projects as required.

  • Oversight of all CFOs of the MFIs in the region with a dotted reporting line.

  • Engage with internal and external Auditors over key audit findings, and work with management and hold them accountable for resolving identified issues.

  • Engage with World Vision's (WV's) National Directors (NDs) in the region to influence integration between VFI and WV in the field.


  • Degree in Finance or Accounting. MBA or CPA preferred.

  • Deep financial analysis and accounting understanding, preferably with some audit background.

  • Thorough knowledge and extensive experience (minimum of 7 years) in the microfinance and/or banking sectors.

  • Understanding of balance sheet risk management including interest rate risk, liquidity risk and foreign exchange risk as well as bank funding processes and contracting.

  • Must be experienced in managing effective support of accounting computer software systems including Sun6.

  • Must be cross culturally sensitive as will work with associates from every area of the world.

  • Flexibility on hours to contact people within wide time zone differences is required.

  • Able to balance Christian values with commercial practices.

  • Fluency in English


  • Good project management and organizational skills; a balanced and respectful approach to teams' differing responsibilities; good communication and influencing skills in both oral and written forms; effective coach - able to train people in VisionFund policies and procedures formally and informally; solid understanding of financial reporting and performance measurements and planning/forecasting; and consulting skills to be able to analyze, recommend solutions, mentor and direct people.

Work Environment/Travel:

  • The position requires ability and willingness to travel up to 50% of the time.

WVV Security and Enterprise Risk Management (ERM) Officer


World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. World Vision Vietnam (WVV) has a total income of around US$ 19,000,000 (FY20) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which more than 99% are Vietnamese nationals.

In FY20, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Although Vietnam is a low risk country according to the Partnership risk assessment criteria, it is mandatory for WVV as a National Office to appoint the position of Security and ERM Officer to ensure security of WVV Office, safety of all staff at both national and AP level; safety of WVV assets and properties; as well as to act as a National Office’s focal person of risk management in coordination with the Risk Management Committee.


1. To ensure that appropriate, adequate and effective measures for staff security, asset protection and safe programming are planned and implemented within the country context and where World Vision Vietnam operates (particularly in complex humanitarian environment) in accordance with the WV Security Policy & Standards.

2. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by establishing security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security.

3. To develop & facilitate the Enterprise Risk Management (ERM) process in WVV and provide oversight to the ERM Committee towards managing strategic risks at an acceptable level.




  • Ensure Core Security Requirements (CSR) are implemented and regularly advise senior management of any gaps or ongoing issues with respect to CSR compliance.

  • Regularly review and update security plans and documents of WV Vietnam


  • Conduct Context Risk Ratings & Security Risk Assessments (SRA) as required/directed.

  • Act as a point of contact for all safety and security related incidents, providing immediate support and coordination during and post incident.

  • Provide technical advice and support to the National Director/Senior Management on critical incident/situation or crisis management & business continuity issues and their likely impact on WVV operations

  • Provide support and/or carry out incident case management; security investigations and after action reviews/lessons learned exercises as required

  • Where relevant, support civil-military-police relations and profile management and ensure the use of HISS-CAM to inform decision-making for balancing humanitarian principles and operational practicalities


  • Represent WV Vietnam at national/local level security related meetings and ensure information is disseminated to relevant staff.

  • Build ongoing networks for sharing security information and coordination with authorities, partners and others.


  • Coordinate with the Regional Security Director in the assessment, development and implementation of the national office capacity building plan for security management based on local security risk assessments.

  • Seek to develop a security culture by undertaking awareness initiatives in alignment with World Vision security policies and standards and monitor staff compliance.


  • Provide monthly security reports to the Regional Security Director and National Director.

  • Ensure that Core Security Requirements documentation is fully completed at the Shepherd System and updated regularly

  • Ensure that all security incidents are reported in accordance with WV Security Policy Integrated Incident Management system.


  • Cordinate and facilitate Enterprise Risk Management (ERM) process including preparation and updating of Risk Register at the Risk connect SystemProvide oversight to the ERM Committee business activities and the capacity building of its members & others as required

  • Act as source of expertise and guidance on ERM.

  • Closely collaborate with Internal Auditor to have key risk treatments.

  • Coordinate with Regional Risk Prime to ensure the compliance of the National Office as necessary.


Bachelor’s Degree

Knowledge & Skills

  • Good command in English and Vietnamese

  • Good spoken and written English skills.

  • Good interpersonal and communication skills.

  • Have good facilitation and training skills.

  • Have practical knowledge of tools, mechanisms and procedures for personal and organizational security, practical use of communications equipment

  • Have good knowledge and skills on ERM.

  • Willingness to do multi-task, able to work effectively under pressure taking of independence of action when required.


  • At least 3 years’ professional experience on Security or Risk Management.

Working experience in international agencies.

Our contact details are: People and Culture Department (HR Department)

Tel: 024. 39439920 (ext.123)

Email: [email protected]

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Chief of Party - Global Fund Project Malawi

*Only national applicants from Malawi are considered.


The Chief of Party (CoP) provides oversight and technical leadership, administration, fiscal management, and grant and contract administration and management, assuring quality, impact and cost effectiveness of the Program. The position serve as the principal institutional liaison to the donor and local government entities. The CoP ensures an integrated vision among different components and implementing partners, and a focus on achieving the results as defined in the grant contract with the donor and promote an atmosphere of trust and mutual respect. The position have an overall responsibility of managing all staff of the Global Fund Unit (PRMU). The CoP will work collaboratively with Ministry of Health (MoH) of the Government of Malawi, the Country Coordinating Mechanism (CCM) , The Global Fund Country team and all other stakeholders. He will manage the Global Fund (PRMU) to ensure timely and effective engagement with all stakeholders as well as efficiency, quality and timeliness of all products and activities generated under the program.


  • Lead Malawi Global Fund HIV/AIDS, Tuberculosis and Malaria Principal Recipient Management Unit (GF PRMU), establish a clear visionof excellence, manage program team and ensure exceptional performance by allstaff of the GF PRMU.

  • Act as the primary program contact to the donor and other local and international stakeholders responsible for addressing all program-related matters. Serve as the primary point of contact for the Global Fund, and other relevant programs stakeholders on matters related to the Global Fund HIV/AIDS, TB and malaria program in Malawi.

  • Lead, manage, and supervise delivery teams comprising long and short-term team members and implementing partners.

  • Ensure high-quality monitoring and evaluation of program impact and timely submission of donor reports and deliverables.

  • Lead the team in developing and finalizing package of documents for the grant making as required by the Global Fund, leading to signing of the grant agreement with the Global Fund.

  • Lead development and review of annual and quarterly work plans for the GlobalFund Country Team.

  • With key program staff and stakeholders, ensure the Program’s strategic objectives and results are fully accomplished and met expected technical quality standards.

  • Provide guidance and overall technical oversight to implementing partners.

  • Ensuring the Program annual budget is well-developed, and its execution is monitored on an ongoing basis.

  • Ensuring the targets are met and quality of implementation is achieved tomaximize impact.

  • Implementation plans adequately prepared in a timely manner.

  • Compliance to contractual obligations by all stakeholders is maintained over the life span of the Program.

  • Ensuring that the relevant technical capacity is available for delivery of theplans.

  • The programs implemented are of the best quality.

  • Ensuring the achievement of all results based on thecontractual agreement between the Principal Recipient and the GlobalFund.

  • Ensure effective coordination and communication with the various stakeholders involved in the implementation of theproject.

  • Submit progress reports (programmatic and financial) including Progress Update and Disbursement Requests (PU/DR), annual reports to the Global Fund in a timely manner.

  • Ensure individual and team performance is professionally managed and meets WVI’s standards, policies and procedures and technical quality implementation.

  • Performing and highly motivated GF PRMU team is sustained with clear objectives, implementation strategies and Key Performance Indicators(KPIs).

  • Staff support and professional development needs are identified and met forimproved staffperformance.


  • Minimum of 8 years’experience in international development, with a focus on public health and infectious diseases program management or in the administration of complex public health projects in LMIC context.

  • Experience leading Global Fund.

  • Extensive experience in leading and managing of large (budgeted at $US10M or more) healthprojects,especiallyHIV/AIDS, tuberculosis, malariaandotherpublichealthprograms,anddealingwithinternationalpartners the Global Fund, USAID, DFID, EU or other bilateral-funded projects.

  • Knowledge of development issues, trends, challenges, and opportunities and implications to community development, particularly public health.

  • In-depth knowledge of matters related to HIV/AIDS, tuberculosis and malaria transmission, prevention, treatment and care and strategies to reach the Key Populations and toinfluence policies and decisions.

  • A minimum of a Master’s degree or higher in PublicHealth is required (Master’s degree in Business Administration is preferred).

  • Hands on experience in implementing large-scale HIV/AIDS, tuberculosis, malaria or other infectious diseases programs.

  • Demonstrated experience as development professional in planning, implementing, monitoring and evaluating programs and managing pool of technicalsupport.

  • Knowledge of gender issues in health programming.

  • Hands on experience in health system strengthening program implementation is desired.

  • Fluency in English Excellent oral and written communication skills in English.


  • Ability to develop and monitor a dynamic partnership and constructive working relationships with all stakeholders, including civil society organizations (CSOs) and decentralized government agencies and service providers.

  • Experience with The Global Fund program management is preferable.

  • Proven ability to use, analyze and interpret complex sets of information for informed and evidence-based decisionmaking.

  • Proven ability to prepare reports, perform strategic program analysis, briefing notes and clear communication with stakeholders on the Program progress:

  • Demonstrated ability to take responsibility, make strategic, technically and politically sound decisions and monitor their execution in a timely and efficient manner:

  • Proactively and in timely manner identify the Program needs and propose effective and efficient solutions to address the needs and bottlenecks during the Program implementation.

Work Environment/Travel:

  • Willingness and ability to travel 30% locally and internationally is required.

Response Director, WV Burkina Faso

*Please submit your CV in English.


Burkina Faso is a landlocked country in West Africa that covers an area of approximately 274,200 square kilometers. According to the July 2019 census. it has an estimated population of 20.3 million people. The country borders Mali to the northwest, Niger to the northeast, Benin to the southeast, Togo and Ghana to the south, and Ivory Coast to the southwest. In the last two years, rising insecurity due to armed violence, and population displacement in Central Sahel in general and specifically in Burkina Faso, has left 3.5 million people (61 per cent children below 18 years) in need of urgent humanitarian assistance. More than one million people are internally displaced, while more than 1.5 million people are in need of protection. In 2020, the country had 20,250 refugees. WVI intends to partner with local organizations, particularly church partners, to deliver lifesaving WASH, Protection and Food assistance.

Our goal is to alleviate immediate human suffering and strengthen the resilience and self-recovery capacity of 629,900 conflict and humanitarian crisis affected people in Burkina Faso from May 2021 to April 2023. To achieve this, the program will 1. respond to the immediate humanitarian needs of the most vulnerable populations affected by the complex crisis, 2. Strengthening the protection and rights of the most vulnerable children and 3. Work with local community to promote peace/social cohesion and address the root causes of vulnerabilities among the crisis affected population.


Ensures a timely, efficient, appropriate and effective response to meet humanitarian needs.

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, whilst ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership


Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with Regional Humanitarian and Emergency Affairs Director (RHEAD), Senior Director of Operations (SDO), Regional Leader (RL), PET and other senior stakeholders.

  • Ensure primary and secondary information on needs and context analysis inform strategy formulation/development and transition planning.

  • Consult with RL to ensure strategy and plans including Child Wellbeing (CWB) Objectives are taken into account in response.

  • Monitor appropriateness of strategy implementation and take adaptive measures to ensure impact on CWB.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organizational priorities.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Ensure Response is staffed to meet response needs:

  • Determine response org structure with RL and Human Resources (HR).

  • Conduct high-level workforce planning with P&C and mobilize surge functions as required and oversee the recruitment of direct reports. Appointments of direct reports to be approved by RL.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including JD, TOR objectives and quality criteria.

  • Ensure P&C develops performance planning and review processes that include quality criteria and capacity building planning.

  • Ensure P&C establishes a staff care function and mechanisms that support staff well-being.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

  • Ensure that staff have access to appropriate office space/equipment, Information Communications Technology (ICT) systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Where necessary, ensure that relevant staff have access to appropriate accommodation.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in internal coordination mechanisms such as Partnership Executive Team, Partnership Coordination Team (where activated), Advocacy Response Group, etc.

  • Establish and maintain relationships with strategic and operational partner organizations and churches.

  • Create an enabling environment for dialogue, information sharing, coordination and sharing of resources to reach sustainable impact on CWB.

  • In conjunction with partners, effectively advocate for adequate financing of the response, protection of civilians, changes in standards, policies and legislations based on insights and demands from targeted communities.

  • Create and maintain collaborative relations with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and response related national coordination meetings.

  • Ensure WV is represented at relevant technical and coordination mechanisms in-country.

  • Serve as an organizational spokesperson for media interviews, advocacy initiatives and other public events.

Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and Support Office (SO) agreement:

  • Provide oversight to funding acquisition and allocation to ensure alignment with strategy and address humanitarian needs.

  • Initiate response funding mechanisms with support of RL & RHEAD.

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards

  • Ensure that program and projects audits are planned and conducted as per WV audit regulations and donor government requirements

  • Ensure that audit reports are responded to and recommendations implemented

  • Ensure that supply chain management system (including international and local purchasing and contracting) and meeting WV quality standards, accountability and transparency.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programs and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared

  • Review and submit partnership program reports

  • Prepare and submit monthly management reports

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response meets WV minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning are reviewed and used in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality CWB objectives and that they are monitored/reported monthly.

  • Ensure mechanisms are established to identify, document, & share lessons learned with Partnership.

  • Ensure that accessible and user friendly community accountability mechanisms are established and functioning.

  • Ensure that all projects are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

Establish and maintain relationships with churches as our indispensable partners as well as people of other faiths, as an expression of our emphasis to live our faith and demonstrate its value to work with boldness and humility:

  • Develop and maintain strategic and operational partnerships with churches in Burkina Faso.

  • Create an environment where staff live, articulate and celebrate their Christian faith in diverse, uniting and joyful ways, with deep respect for staff of other faiths and views as an expression of our Christian beliefs.

  • Ensure that our Christian faith guides our response to the most vulnerable children in our ministry and organizational practices.

  • Position World Vision as a thought leader and a compelling example of igniting positive and lasting change driven by faith convictions in Burkina Faso.

Provide Leadership to establish and maintain effective risk management (programmatic, security, financial, reputational and others) that is in line with World Vision’s policies and guidelines.

  • Maintain close oversight on risks for timely correction and work towards their mitigation through effective relationship building, coordination and communication with peers, government and partners.

  • Ensure Security Risk Assessments, Country Risk Ratings and Core Security Requirement standards, processes and procedures are completed in accordance with current Office of Corporate Security guidelines and training.

  • Collaborate with HR, Faith & Development, Risk Management and other stakeholders to promote a culture of accountability, truth telling and transparency internally within the organization where all staff and affiliates protect children and adult beneficiaries from abuse, exploitation and violence.

  • Ensure that all staff are trained, aware of, oriented on, sign and live by WVI safeguarding policy and protocols.

  • Monitor and ensure full compliance with the partnership Safeguarding Standards & Policies and continually update West Africa Regional (WAR) Leadership on emerging issues.

  • Review, identify and recommend the adoption of locally appropriate new tools, solutions and assets and to enhance the quality of safeguarding prevention and response.

  • Ensure that all incidents are reported in accordance with WV Policies.


  • A minimum of 12 years in leadership role in the humanitarian assistance, with a significant portion of this with International NGOs.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English and in French.


  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead strategic planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

  • Experience living and working West Africa preferable.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • Work hours are often in excess of 12 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment, food availability and hygiene.

Customer Success Analyst

*Preferred position location: Singapore. Other locations to be determined by home country of successful candidate in Asia where WVI is registered to operate.

*Please submit your CV in English.


The Customer Success Analyst role is a position with the Customer Success team of WV United.

WV United is responsible for United 4, a new digital platform for web marketing and supporter experience.

The goal of the Customer Success team is to achieve growth in monthly recurring revenue for WV Offices on the United 4 platform, through

their online marketing assets such as their website, initially, and at subsequent stages, through email and social media.

The Customer Success Analyst (CSA) provides support to WV Offices (Customers) on the United 4 marketing platform, enabling its successful

deployment, to power their online marketing assets.

This role would involve close collaboration with colleagues across functional areas and working in an agile environment:

  • Collaboration with the United 4 Development Team, the United 4 Product team and Writers and Editors in WV Offices, particularly in the Asia Hub on the United 4 platform.

  • Disciplined approach to time management, aligned with agile work methodologies.


Customer Support/Problem Solving:

  • Provide technical support to Customers of United 4, replying to inbound queries via email or AskGabi, within committed SLAs.

  • Create Knowledge Base articles to enable self-service by Customers and identify the need for new articles from in-bound queries.

  • Identifies, investigates, resolves and escalates problems.

  • Gathers data to support recommendations to address problems.

  • Procures technical assistance to help in problem resolution.

Platform Performance:

  • Monitor performance of the platform to proactively support customers of any problems that they may encounter.

  • Identify and escalate bugs from inbound queries or platform reports for resolution within committed SLAs by the Software Development team.

Content and UX Performance:

  • Develop actionable insight from analysis of Google Analytics data on multiple pieces of content and user experience elements across multiple sites, against the RACE framework.

  • Preparation of monthly reports on content and UX performance to enable presentation to stakeholders and optimisation of decisions.


  • Documents system modifications.

  • Supports/develops system manuals.

  • Supports/develops system enhancement communication.

Customer Satisfaction:

  • May work closely with developers and end users to ensure technical compatibility and user satisfaction.

Business Case:

  • May provide assistance in business case development (i.e., research, data collection, systems).

Research/Technical Evaluation:

  • Keeps abreast of new and emerging technologies.

Service Level Agreements:

  • Ensures understanding of SLAs and impact of work on the achievement of the service levels.

  • Supports achievement of SLAs.


  • Bachelors degree in Mathematics, Economics, Information Management or Statistics

  • 2+ years experience in digital marketing analytics in a business-to-business environment. Familiarity with Content Management Systems. systems for Customer Relationship Management systems and IT Support and Google Analytics would be an added advantage.

  • Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy using advanced analysis tools.

  • Passionate about customer service and delivering professional support to a global customer base.

  • Excellent communication skills in English, both written and verbal as well as in dealing with people on the phone, face-to-face or via email.

  • Self-manager and extremely well-organised to work remotely and multi-task, producing accurate work within agreed time-lines.

  • Effective in written and verbal communication in English.

Grants Acquisition Manager, WV Myanmar

*Please submit your CV in English.


The Grants Acquisition Manager will work alongside the senior leadership to build World Vision Myanmar’s (WVM) profile across the humanitarian and development sector with donors, partners and networks. The Grant Acquisition Manager will lead the design, donor and partner engagement strategies to position WVM strategically for funding opportunities. The successful candidate will also have a strong approach to mentoring and supporting the personal development of other members of the team to learn and grow.


  • Leading WVM’s fundraising including bringing creativity, innovation and proactivity, to secure new funding streams.

  • Developing and nurturing WVM’s relationships with key stakeholders such as donors, partners and networks.

  • Ensuring and promoting WVM’s accountability to internal and external stakeholders including bi- & multi-lateral donors, foundations, private donors and WV Support Offices.

  • Strengthen WVM’s program development internal process and ways of working, and build the grant acquisition capability across the organisation.

  • Oversee the Grant Acquisition Department including staffing related tasks such as recruitments, work allocation, staff performance etc.


  • Bachelor Degree in Development Studies/International Development, Public Health, Agriculture, Economics.

  • MSc/MA in Development Studies, Business Administration, Management, Technical Field (e.g. Public Health, Economics, Agriculture) or related field.

  • In-depth knowledge on program design, monitoring and evaluation.

  • Competent in use of Microsoft Office package.

  • Excellent written and oral English communication skills.

  • Knowledge of humanitarian industry, program development, resource acquisition, and donor relations.

  • Demonstrated 5 years’ experience in successful project design, proposal writing, funding acquisition, and donor relations.

  • At least 3 years’ experience in managing a unit or department.

  • Knowledge of program development and design, resource acquisition, major donors and multi-laterals and donor relations, participatory theory of change/project logic model development.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Prior experience in Myanmar.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Strategic Planning Specialist


Strategic Planning Specialist


World Vision International is an international Christian Humanitarian Organization working with the poor and oppressed to promote human transformation and seek justice. We are global community with a purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow.

Are you ready to be a change maker?

Our Cambodia Office is seeking for one (01) qualified candidate to fill in the position below:

Position: Strategic Planning Specialist

Location: National Office, Phnom Penh

Salary & Benefit: 970 USD – 1212 USD


The Strategic Planning Specialist position is located within the Strategy & Programme Quality Department (SPQD). The position plays a crucial role in meeting the alignment requirements and implementing the Field Office strategy through ongoing landscape and organisational performance monitoring against its strategic targets and goals to transform he lives of the most vulnerable children.

To ensure the fulfilment of the corporate planning functions to realise WVI-C’s strategy and provide strategic support to the local fundraising team in strategy alignment and donor engagement.


  • Manage national level context/landscape scanning including develop an online dashboard to capture significant changes in the landscape, regularly scan poverty, vulnerability, Child Well Being (CWB) and other areas relevant to the strategy, and produce landscape summary report

  • Manage Field Office (FO) strategy planning by develop or revise Country Strategic Implementation Plan (CSIP) as per required cycle, revise annual business plan (target setting and tracking), and forecast and scenario planning

  • Coordinate FO performance monitoring of the strategy implementation with department heads to ensure FO strategy scorecard target setting & reporting, and accurate information presented in the Impact and operational portal

  • Coordinate Risk and Compliance Management (RCM) with the RCM team and relevant risk owners


  • Degree in a development-related field and/or management studies.

  • Strategic Business Planning and Management

  • Project Management including design, monitoring and evaluation

  • Critical Thinking skills

  • Research and documentation skills

  • Facilitation skills

  • Good command of Microsoft Office ( working of cloud service )

  • Communications skills (fluency both read and write English and Khmer)

  • Requires three years of experience in relief/development/local community

  • Facilitation, engagement with leaders or manager level in business needs

Selected candidates are required to produce Local Police Clearance Certificate prior to date of joining in the organization.


All applications should be sent in soft copy (word document or PDF)

World Vision Cambodia is committed to the principles of workplace diversity. Qualified women and disabled people are encouraged to apply. Only short listed candidates will be notified. Applications and CVs will not be returned.

WVI is committed to the protection of children. We do not employ staff whose background is not aligned to our child protection practices. Hence employment is conditional upon successful completion of all applicable background checks, including criminal record checks where possible.

WVV AP Sponsorship Facilitator - Da Bac, Hoa Binh


World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has been funded from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 430 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is operating in 5 zones: North 1 (Hoa Binh and Dien Bien), North 2 (Yen Bai – Tuyen Quang), North 3 (Thanh Hoa, Hai Phong), Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s AP usually focuses within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.


  • The position supports AP manager in ensuring the focus on children’s well-being and the transformation of registered children, their families and communities and sponsors through collaborating with Development Facilitators and local sponsorship volunteers network, partners in planning and implementing sponsorship activities in the designated AP working area.

  • The position assists AP manager to ensure Sponsorship operations and initiatives (Sponsorship 2.0, Transformed Field Environment – TFE/ Sponsorship Single User Interface – SSUI) are well integrated and deployed within TP projects of the AP, provides technical support to DFs to ensure appropriate RC targeting which is aligned with WV’s Sponsorship minimum Programming standards.



  • Ensures sponsor communication activities (Sponsor’s Letter, Christmas Card, Child’s Annual Progress Report, Gift Notifications…) are designed in engaging and meaningful way so as to contribute to life skills and development assets of children.

  • Manages queries including record management, assignment, quality assurance and follow-up are timely responded.

  • Ensures child data and other sponsorship documents (both electronic and hard copies) and relevant back-up copies are maintained systematically in a secure place.


  • Makes sure RC and their families are intentionally included in the AP’s programming interventions as part of transformational development.

  • Ensures budgeted number of RC which is agreed with the support office is maintained through timely processing of new growth, replacement and reactivation.

  • Reinforces RC selection criteria which embrace MVC targeting by recruit new growth/replacement in consideration from AP’s MVC list.

  • Ensures RC record (includes information and digital images/clips) are updated and maintained with completeness, accuracy, timeliness and validity.

  • Provides sufficient coordination and support to enable DFs facilitate Child Monitoring integrated within project activity plan as a part of community led child protection and care.

  • Coordinate with AP coordinator to complete the CESP plan of action and report for the AP.


  • For new AP: Assist AP manager to establish community volunteer network at the target communes with close collaboration between schools (school volunteer network) and community settings (hamlet facilitator network) at village and commune levels;

  • For on-going AP: In cooperation with DFs, the sponsorship communication messages and materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;

  • In collaboration with other the DFs, the sponsorship network and National Communicator(s), documenting stories about RC and their families and significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

  • In collaboration with the Sponsorship Cluster Officer in NO, partnership new initiatives are contextualized and implemented appropriately.

  • Participates in sponsorship education processes and contributes as needed.

  • Provides technical input on sponsorship aspects of community engagement.

  • Participates in community engagement and capacity building efforts of partners and community groups.

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)


  • A bachelor degree.

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Strong understand of community-led development work

  • Demonstrated training and facilitation skills, including catalysing, connecting and building the capacity of community groups

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;


  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department - World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024. 39439920 (ext.108)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Senior Analyst, Global Treasury

*Position location: US Homebased where WVI is registered to operate.

*Please submit your CV in English.


Monitor cash management and financial risk management processes to ensure key outcomes are achieved, and identify and resolve potential deficiencies.

Coordinate with Partnership finance directors and other finance departments to identify cash management and financial risk management needs and concerns. Distill key demands and requirements to identify changes to Partnership treasury management strategy.

Implement and ensure success of key cash management and financial risk management strategic initiatives.

Identify and resolve critical issues that affect Partnerships ongoing liquidity and risk, including AML (Anti-Money Laundering) and KYC (Know Your Customer) concerns, credit quality issues, working capital requirements, etc.


  • Develop and refine World Visions diverse cash flow forecasts in collaboration with Partnership finance directors. Recommend to Global Treasury leadership improvements in Partnerships cash management and financial risk management strategy to achieve liquidity objectives efficiently. Use critical thinking skills to improve quality of forecasts and adoption across Partnership.

  • Collaborate with Global Field Finance, Global Finance Solutions and other Partnership finance personnel to identify and resolve issues related to banks, including service or compliance issues, and cash management processes, such as forecasting, reconciliation, investments, loans, sweeps, payments, FX settlements, etc. Use critical thinking skills to determine potential remedies and recommend practical improvements to Field and Support Office leadership and Global Treasury leadership given persistent resource constraints and other Partnership challenges. Develop broad understanding of, and provide strategic support to, treasury operations, cash management and financial risk management functions.

  • Develop and implement treasury reports through leveraging Treasury Management System in coordination with Global Finance Solutions. Present to senior management as required, and review results to identify potential improvements. Oversee change management processes related to cash management reporting outcomes.

  • Implement and continually refine key cash management processes, including reconciliation, forecasting, FX settlement, debt & investments and in-house bank, especially in light of strategic changes, including bank selection, account structures and services, Treasury Management System, etc.

  • Support Global Treasury program initiatives in cross-sector engagement, collaboration, and education at the intersection of global treasury and global development.


  • Bachelor’s degree in finance or related field.

  • Proficiency with Microsoft Excel, Word and PowerPoint.

  • Experience with Microsoft Power BI to build dashboards and reports is preferable.

  • Strong interpersonal skills (both written and verbal), including the ability to listen, articulate concerns, and adapt to others personal and organizational styles as necessary.

  • Interest in developing professional relationships (both internal and external), for the purpose of advancing the global treasury function.

  • 1-3 years’ experience in treasury operations (cash forecasting, settlements, reconciliation and reporting) or in transaction banking of a large financial institution.

  • Experience with process mapping techniques for process improvements in treasury operations and integration of Treasury Management System is preferable.

  • Demonstrated ability to work with peers in a collaborative environment and support senior management.

Preferred Skills, Knowledge and Experience:

  • CTP, CCM, or similar certification.

  • Fluency in languages other than English.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 8% of the time.

  • Work from home with flexible work hours defined with manager. Teamwork, highly collaborative and self-starter are essential. Appropriate ergonomic workspace with reliable internet service required.

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