Monitoring and Evaluation Coordinator

PURPOSE OF POSITION

The MEAL Coordinator also known as Evidence, Learning and Accountability (ELA) Coordinator is responsible to implement a functional Monitoring, Evaluation, Accountability and Learning (MEAL) system at field level. He/she provides support to the programmes and operations departments in designing, monitoring and evaluating all projects’ interventions. Moreover, he/she works with the direct supervisor in the coordination and/or the implementation of projects’ baselines and evaluations, as well as the implementation of standardized MEAL processes and tools for all sectors at field level.

MAJOR RESPONSIBILITIES

% Time

Major Activities

End Results Expected

10%

Conduct and Coordinate Baselines and evaluation studies

  • Leading on the projects’ baselines and evaluation studies at field level: development of the design (participatory approach when relevant), development and testing of data collection tools, training on data collection tools, coordination with field level staff for high quality data collection, data analysis and report write up (Internal processes)

  • For external processes, perform day to day coordination with consultants to ensure data quality for baselines and evaluation studies

Baselines and evaluations are completed on time and with high quality and meet WVI quality standards and are aligned with PDQ and Field Operations expectations and needs

50%

Develop and Implement MEAL Framework requirements

  • Develop project specific MEAL frameworks in consultation with project staff and partners.

  • Develop methodology, sampling, and tools for outcome and process monitoring studies (pre-posttests, PIMs/PDMs, FSOMs, FGDs, KIIs, etc.) that are relevant.Tools development include completing XLS form for mobile data collection for PIMs and FSOMs.

  • Implement field level tasks for outcome and process monitoring of grants and/or sponsorship programs, including but not limited to pre-posttests, PIMs/PDMs, FSOMs, midline and end line studies, FGDs, KIIs, etc.

  • MEAL frameworks are completed including all details about indicators, definitions, sources of data, and responsibilities.

  • Methodologies and tools that abide by MEAL and sector specific standards are developed.

  • The monitoring plan for grant projects is implemented as set, and/or the process of annual Outcome monitoring, and MEAL reports are submitted on time and with good quality.

2%

Support in Lessons Learned Events

  • Co-lead lessons learned events for projects (preparation, facilitation and report writing) in collaboration with different departments.

Lessons learned events generate actionable recommendations that are used by program teams.

3%

Handle Reporting reviews

  • Review semi-annual and annual reports for projects under the sponsorship programming, if applicable, including ITT verification

Semi-annual and annual projects reports are submitted with accurate data and good quality.

10%

Provide Capacity Building

  • Coach and provide capacity building for project staff on output level monitoring (such as observations, shops monitoring, price surveys…), and conduct regular training for Operations staff on data collection and data entry for pre-posttests (such as SDQ, ASQ, pre-post tests on skills and knowledge with caregivers, etc.)

Field Operations staff are supported and trained on completing high quality output level monitoring

10%

Ensure ITT validation

  • Conduct ITT verifications of projects, in coordination with project staff

ITTs are submitted with accurate figures and data.

5%

Follow up on Casual Workers

  • Follow up on HR and financial related matters for casual workers (Payment Orders, ,…),

HR, finance and procurement guidelines are implemented and abided by.

10%

Perform other duties as required

  • Attend and participate in capacity building trainings and meetings locally and internationally.

  • Attend and participate in WVL’s spiritual nurture and other organizational events.

  • Responsible of own security and actively contribute to a positive security culture.

  • Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.

  • Perform other duties as assigned by the Line Manager

100%

KNOWLEDGE, SKILLS AND ABILITIES

  • BS Degree in international development, international relations, public health, nutrition, statistics, community development, or other relevant discipline is required

  • Minimum two to three years of experience in working in a relief or development NGO with a focus on M&E processes - preferably in both response and development settings.

  • Experience in design and implementation of M&E systems, including qualitative and quantitative approaches to baselines, monitoring and evaluations is required

  • Good working knowledge of statistical packages (Excel, etc.) is required

  • Very good knowledge of ODK database/SMAP server

  • Expert data handling skills (classification, categorizing, tabulation etc.) and demonstrates diligence in data management

  • Good knowledge of information presentation techniques (graphing, charting, tabling etc.) and interpreting them

  • Information dissemination skills is required

  • Good knowledge of and experience with humanitarian guidelines and principles.

  • Ability to work effectively under pressure

  • Organization, planning, and time management skills

  • Detailed oriented and able to verify data quality

  • Communicates with integrity to different stakeholders (strong interpersonal skills)

  • Good contextual knowledge of local community and social/cultural constraints, realities and organizational relationships

  • Ability to understand, explain and contextualize MEAL tools

  • High level communications skills

  • Ability to build positive relationships in a cross cultural environment

  • Valid driving license (in Lebanon) for more than 2 years is required

  • Excellent written English, with fluency in speaking Arabic and English

  • Preferred working knowledge of statistical packages (SPSS etc.)

  • Understands fundraising, relief, development and advocacy issues, including operational consequences

  • Understands international standards in humanitarian protection and accountability (e.g. HAP, SPHERE, Red Cross Code of Conduct, etc)

  • The position requires ability to attend and participate in capacity building opportunities, trainings and meetings locally and internationally as required by the organization

  • Preferred experience working in multiple areas across Lebanon, including one or more of Akkar, Bekaa, Beirut and South areas.

  • The position requires a mnimum of 30% field-based in the South, North and Bekaa.

  • Position requires willingness and ability to continue to function during a crisis, including during a World Vision response to a manmade or natural disaster.

  • The position requires availability and willingness to work outside regular office hours occasionally

WVV HEA and DRR Specialist

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam – Danang, DakNong) and South (Quang Ngai, Binh Thuan, Ho Chi Minh). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP has been changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Vision’s mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

The HEA and DRR Specialistdirectly reports to HEA and DRR Manager within the Programme Quality and Resource Development Department (PQRD). The PQRD department consists of a Program Effectiveness Unit, Grant Acquisition and Management (GAM) Unit, A Technical Services Unit (in lie with the three Ministry Strategic Objectives) and HEA/DRR Unit.

PURPOSE OF POSITION:

To support WV Vietnam in preparing for and responding to natural disasters, and to all complex humanitarian emergencies in Vietnam and networking with other organizations involved in DRR and emergencies.

To assist HEA and DRR Manager in providing immediate relief and support to communities throughout Vietnam in response to both natural and man-made disasters, and assisting communities to mitigate against such disasters.

ROLE DIMENSION / DESCRIPTION

  1. Emergency Responses(When emergency response is required)

  • Monitor the potential disaster situations through regular communication with the Government and Local Counterparts;

  • Conduct Relief/Joint Assessments following disaster situations, and report the findings in a timely manner;

  • Determine an appropriate response to a disaster by working with WVV management

  1. Technical Guidance( Time spent: 30%)

  • Provide technical guidance on annual planning so that DRR "best practices, lessons learned etc." is integrated into technically sound business plans and services are coordinated.

  • Standardize Technical Guidelines/Training Materials for the implementation of the DRR Project models.

  • Standardize DME tools for baseline, monitoring and evaluation of DRR activities in working with Program Effectiveness team.

  • Promote and support the integration of CBDRR in all ADPs/APs

  • Support building capacity embedded to other related departments/units/staff under the light of WVI’s DM Standards, Emergency Management System (EMS) and other related humanitarian standards

  1. Technical Quality Assurance( Time spent: 50%)

  • Participate in annual M&E activities as scheduled by PEU.

  • Conduct monitoring support visits to APs implementing DRR projects/activities and provide in the field technical consultation as requested, to ensure quality of activities implemented.

  • Promote action learning across World Vision Vietnam through regular meetings and training of others to take leadership of structured reflection in the zones, ADPs and grant funded projects

  • Identify and document best practices and good DRR models for purpose of advocacy and replication

  1. Cross Cutting Themes( Time spent: 10%)

  • Standardize Gender/Disability/Faith and Development mainstreaming framework/tools/methods/training materials which align with partnership imperatives, best practice approaches, and NO strategic priorities.

  • Conduct technical capacity building activities for AP staff, including indoor training, on the job training, coaching and ongoing technical support to ensure that guidelines/tools on Disability/Gender/Faith and Developmentmainstreaming are clearly understood, followed and best practices are replicated by AP staff.

  • Develop tools/mechanism to ensure that standard indicators (goal, outcomes, and outputs) are disaggregated by Gender and Disability/Faith and Development.

  1. Resource Acquisition( Time spent: 10%)

  • Support HEA and DRR Manager in developing Grant/PNS Concept Notes and Proposals for HEA/DRR.

  • Provide technical support for design, implementation and evaluation of DRR Grant or PNS projects.

KNOWLEDGE, SKILLS, ABILITIES:

  1. Education:

  • Bachelor degree in the relevant field

  • Relevant Master degree is an advance

  1. Knowledge & Skills:

  • Strong relevant technical expertise

  • Good knowledge of Humanitarian Industry (Principles, Standards [International Humanitarian Law, Sphere, Core Humanitarian Standard…], Architecture…)

  • High level of diplomacy, communication, negotiation and persuasion and advocacy skills.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Good proposal writing skills.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Reasonable understanding about GoV’s DRM systems is an additional asset

  1. Experience:

  • Three years’ relevant experience in DRR technical area. Experience in programme quality support and staff training/coaching is preferred.

  • Experience in working with INGOs

  • Experience in advocacy.

  • Experience in Resource acquisition

  1. Work environment:

  • Minimum supervision;

  • Relate with people across a wide social range (i.e. project participants, Government partners and WV staff).

Director – Global Fleet Management

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision is one of the world’s largest INGOs, with over 37,000 staff operating in nearly 100 countries. The organisation delivers humanitarian aid to populations in some of the most challenging and complex environments, transportation and fleet operations are critical to the delivering our programmes. World Vision has a diverse global fleet of well over 10,000 standard vehicles and an equal number of motorcycles, it also includes drilling rigs and water craft. The total fleet portfolio represents one of the largest asset groups in the organisation.

The ‘Director – Global Fleet Management (GFM)’ is the global leader responsible for developing and driving organizational fleet strategy and ensuring current industry practice is implemented in relation to the procurement, operation and disposal of World Visions fleet. The role holder will be expected to lead the GFM team in working collaboratively across the organisation to deliver agile and flexible ‘end to end’ transportation solutions for World Visions operations.

World Vision is committed to operating its global fleet resources safely, cost effectively and with a reduced environmental impact. The role has a particular focus on Fleet Safety, ensuring our drivers and vehicles operate safely in challenging contexts where our staff and vulnerable road users are at the greatest risk.

MAJOR RESPONSIBILITIES:

Fleet Strategy & Practice Development:

  • Lead the development and implementation of global fleet management strategies. Ensuring Global Fleet Management (GFM) practices are in alignment with WV Fleet, Procurement and Financial policies and internationally accepted current practice.

  • Collaborate with multiple stakeholders to ensure that the WV fleet strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.

Strategic Fleet Management:

  • Provide leadership, operational guidance and support to the global fleet team (direct & matrix management). Ensuring GFM is providing end to end transport solutions as a trusted business partner to the wider organisation.

  • Develop Fleet Safety initiatives aimed at reducing harm to staff and vulnerable road users, with particular focus on fatal Road Traffic Accidents (RTAs).

  • Explore the development of road safety programme opportunities with donors & suppliers.

  • Drive continuous improvement and innovation in GFM frameworks. Develop quality assurance and performance metrics across fleet management systems and procedures.

  • Identify significant risks and organisational gaps in fleet current practice and develop appropriate mitigation plans to protect the fleet function. Ensure risks are communicated with Enterprise Risk Management (ERM).

  • Drive the development of adaptive, agile and dynamic fleet management solutions that focus on delivery at the ‘grass roots level’, employing appropriate change management techniques when required.

  • Develop technology solutions to monitor fleet assets, operational use and disposal.

Relationship Management:

  • Drive high standards and performance through setting clear direction and empowering and influencing others.

  • Regular liaison with senior Global Supply Chain (GSC) managers, Global Field Operations (GFO) regional & programme level managers.

  • Act as a strategic link for the promotion of sound fleet practice for National Offices, Regional Offices and Response operations.

  • Regularly liaise with the wider Fleet network on emerging issues and provide a conduit to escalate concerns to senior leaders.

  • Actively contribute to internal and external forums, working groups and networks related to fleet management.

  • Work closely with members of the Corporate Security team promoting mutual learning, support and accountability.

Capacity Building:

  • Develop appropriate workforce & succession planning that ensures the organisations ability to deliver transport solutions in fluid high risk environments.

  • Oversee the development and implementation of global capacity building plan for operational fleet management.

  • Engage with senior leaders to raise the awareness of fleet management protocols and practice.

  • Develop a professional culture of innovation, learning and mentoring. WVI should be seen as the ‘employer of choice’ for INGO fleet professionals.

Knowledge Management & Quality Assurance:

  • Promote alignment with WV Fleet Management Policy.

  • Drive the process of continuous learning on current international accepted practice in fleet management & analysis, identifying tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on fleet management issues at a Regional and Global level.

  • Assist in the facilitation of and coordination of global fleet information sharing forum/network that promotes the embedding of sound fleet management practice into all layers of WV’s programmes.

  • Facilitate the documentation of best practice and contribute to the community of practice and centre of excellence.

KNOWLEDGE, SKILLS & ABILITIES:

  • Relevant Tertiary Qualification (Bachelor’s Degree or similar) in Logistics, Engineering, Supply Chain, or general Business Management.

  • Recognised Industry Qualification in Logistics, Engineering, Supply Chain (or Business Project Management experience).

  • Suitable transferable qualifications from Military, Government or Private Sector.

  • Significant senior management experience (8-10yrs) in Humanitarian Operations involving Fleet Management or Logistics would be considered.

  • Proven ability and experience (8-10yrs) in fleet management or logistics at a senior level across a large complex international organization, with strong change management experience.

  • Proven experience in Financial Cost Centre management.

  • Procurement, Supply Chain or Logistics experience.

  • Understanding of Humanitarian operations.

  • Proven experience in managing coaching and developing staff.

Preferred Skills, Knowledge and Experience:

  • Recognised Logistics, Engineering, Supply Chain Qualification (or Business Project Management experience).

  • Experience in fleet management optimization and sound understanding of the transport industry.

  • Previous experience in contract negotiation and supply arrangements with vehicle suppliers.

  • Experience in fleet management/operations within the Humanitarian sector.

  • Proven people leader with the ability to influence widely across a diverse organisation.

  • Previous experience in managing complex cost centers with Business analysis skills.

  • Proven business acumen and political savvy, must know how to get things done through formal and informal channels.

  • Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.

  • Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 35% of the time to potentially high risk operational areas.

  • Flexibility in work hours is expected.

National Director, WV South Africa

BACKGROUND:

World Vision South Africa (WVSA) operates in a middle income country, but its Gross Domestic Products (GDP) ranks among the top three in Africa. However, the gap between the rich and the poor is widening with ever increasing urban migration to the detriment of both the urban built environment as well as contributing to deepening rural marginalization. South Africa is contrasted by two economies which equate with WV Model of Ministry context 4 and 2 with a population of over 52 million, children living in poverty with 4 million going to sleep every day without food (Human Science Research Council Report on Poverty, 2007) 34 % of population lives on less than $2/ day while 25% live on less than $1.25/day.

The Global World Vision Strategy has established that countries like South Africa are described as Transitioning Field Offices. This means that until 2022 such offices will no longer receive international funds, thus requiring that they develop a transition plan that will show a clear contribution to children in their context and that they reach self-sustainability with 100% of local multiple funds.

Therefore, World Vision South Africa has started a new organizational cycle marked by major changes in its structural model, with an increased focus on acting as a platform organization that mobilizes Christian organizations to contribute significantly towards children and adolescents’ development and well-being.

Specifications of WV SA new organizational model:

  • Strong focus on social marketing and fundraising actions through individual donations, funds from companies, governments, foundations and multilateral institutions.

  • Mobilization of churches and Christian organizations, so they can promote actions towards the development and protection of children and adolescents in South Africa.

  • Positioning of WV SA at national, regional and international levels as a Christian organization that protects and promotes children and adolescents’ rights.

  • Operation in digital environments, with intensive use of innovation technology.

  • Lean organizational structure with low operational costs and high effectiveness in promoting an impact on the lives of children and adolescents.

PURPOSE OF POSITION:

  • Strategically lead, develop and direct the implementation of all aspects of World Vision South Africa Ministry as an effective member of the Partnership in line with Twin Citizenship principles to ensure high quality and impact in the field; be accountable for all of aspects of WV’s work in the country.

  • Successfully lead the change process of World Vision South Africa transition from a funded entity, to a wholly self-sustainable office, responsible for its own fund raising.

  • Ensure that WV South Africa ministry is directly contributing to the sustained well-being of children including their rights, protection and participation, within their families and communities and stays relevant to impact.

  • Ensure organisational sustainability by providing leadership, strategic direction and support in the development and implementation of an effective National Resource Development Strategy that will lead to Increased and diversified funding portfolio.

  • Establishment and maintenance of collaborative partnerships between WV South Africa and donors, partners, all tiers of government, churches and other non-governmental organizations.

  • Observe World Vision core documents (Vision, Mission, Statement of Faith, Core Values and Covenant of Partnership) and demonstrate a quality of spiritual life that is an example to others.

MAJOR RESPONSIBILITIES:

  • Lead increase and diversification of Funding Portfolio and National Resource Development for self-sustainability with emphasis on social marketing, local fund raising through individual donations, funds from private sector, government, foundations and multilateral organizations.

  • Influence donors using creative approaches to motivate them to get involved in support of World Vision South Africa Ministry.

  • Implement the National Office sustainability strategy.

  • Define vision for grants acquisition and management performance within National Office (NO), ensure that grants are strategically aligned to NO priorities and consider the competitive landscape.

  • Ensure alignment of marketing and programming for coordinated design and promotion of products and programmes.

  • Implement long term and short term programs that create new opportunities for acquisition, retention and transformation of diverse set of donors.

  • Strengthen digital technologies approach for fundraising.

  • Create and strengthen external relations with private sector, government, NGOs and civil society to promote children protection and development in South Africa.

Build proactive external relationship with church leaders, local government leaders, donors, private corporations for the following purposes:

  • Advocacy agenda - promote policy change for improved child well-being.

  • Institutional relations for acquisition of resources.

  • Enable and support programmes in the country by government agencies at all levels.

  • Media relations; Ensure that WV and Child Well-Being agenda are promoted appropriately.

  • Partner's acquisition.

Ensure Advocacy towards the protection of children and the promotion of their rights:

  • Represent World Vision South Africa, engage and build strategic alliances with the government ministries, WV board, major donor agencies, WV Partnership, non-governmental agencies, churches and media.

  • Develop and implement appropriate advocacy strategies to raise awareness of- and advocate for change in- key issues within the specific context.

  • Lead and facilitate strategies for advocating justice issues to address changes in unfair structures that oppress those in need.

  • Strengthen awareness of World Vision’s program both within and outside of the WV Partnership.

  • Provide leadership, strategic direction and support to the team for developing and implementing excellent donor experience and acquisition of ministry funds.

  • Identify new opportunities and forge alliances that lead to optimization of all resources.

Ensure focus on Program Quality to deliver on Child Well-Being outcomes:

  • Collaborate and build coalitions to catalyze movements for children’s well-being, locally and globally.

  • Influence national strategic mandates and priorities with global priorities for child wellbeing.

  • Ensure programming implementation and quality through schools in WV South Africa prioritized regions and neighborhoods.

Ensure Operational Excellence:

  • Ensure that World Vision South Africa operations provide relevant impact in the country and region.

  • Lead the development and execution of the country strategy through programme approaches and operating plans with clear, measurable short-term and long-term targets.

  • Ensure country strategy is aligned with WV global strategic priorities and country Board expectations.

  • Ensure organizational sustainability by ongoing predictive success planning (funding, Ministry, organizational development, leadership pipeline, leadership development).

  • Ensure implementation and compliance to Partnership Performance Management Standards and Principles, while seeking to implement Performance Management guidelines on reasonable level.

  • Ensure excellent standards in financial, technical resources and people management across the organization, which includes inspiring and setting high standards of work and clear performance indicators and accountability to stakeholders.

  • Ensure organizational compliance to Government standards and laws in South Africa.

Spearhead Organizational Leadership, Change and Culture based on organizational identity and World Vision global strategy:

  • Promote WV’s Vision, Mission, Core Values and key Partnership Standards and Practices among the staff and partners and ensure these are the core foundation of World Vision South Africa strategies and work through Family Likeness guidelines.

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships, and provide spiritual guidance to staff on the WV Vision, Mission and Core Values.

  • Inspire staff to support Christian identity, commitments and witness (including incarnational living).

  • Promote a culture of innovation and agility in order to respond timely to external challenges and expectations and ensure relevance.

  • Promote a culture of learning and development, employee engagement and good stewardship of talent.

  • Build organizational culture, which leverages respect, value and promotes gender, age and diversity.

  • Build and promote culture that is sustainable for growth and high performance.

  • Practice an adaptive leadership that is open to collaborative and address challenges in a timely manner.

  • Ensure timely, effective and appropriate internal communications strategy in WV South Africa, and when needed ensuring to be the one who communicates purpose and vision of change timely and regularly to all staff and team leaders.

  • Establish an intentional approach to change management through a strategy or plan.

  • Establish and ensure a collaborative working environment across program areas and teams.

  • Lead and prepare others for taking decisions and lead organizational processes in order to ensure and promote accountability and financial stewardship.

  • Build sustainability through the growth and development of staff, leadership capability and effective succession planning for all leadership and management roles.

  • Contribute to the global pool of workforce of WV Partnership by sourcing, recruiting or building committed, competent talents from within the country.

Practice Twin Citizenship in internal stakeholder engagements:

  • Act as a Twin Citizen and global leader ensuring that National Office participates in global processes and decisions, allocate resources and talent where most needed, Partnership wide.

  • Source best practices and strategic services available Partnership wide, be aware of, and apply relevant innovative approaches.

  • Promote social entrepreneurship by pursuing innovative solutions to social problems, acting boldly and proactively sourcing required resources and not constrained by resources currently in hand.

  • Support the WV SA Board Chair in coordinating Board meetings, and in maintaining a pool of Christian contacts from which to draw future Board members.

  • Support Board Chair and Board member in succession plans.

Position WV South Africa and promote its brand:

  • Strategically position WV South Africa as a credible and trustworthy national and global partner.

  • Ensure WV is positioned as a leading NGO in promoting the well-being and rights of children within the country context to enhance public and stakeholders’ confidence and trust.

  • Ensure that the WV brand is respected within the country and is consistently modeled in staff conduct and throughout office operations.

Promote accountability and a high performance culture with emphasis in financial management and operations, risk management:

  • Ensure effective stewardship and accountability of WV and other donor resources, finances and people, consistent with performance standards established by the WV South Africa Board of Directors.

  • Ensure efficient and effective organizational practices that result in successful financial and operational audit rating.

  • Promote and model high level of transparency, integrity and zero tolerance to fraud.

  • Ensure the office compliance to local legal requirements and standards.

  • Represent World Vision South Africa in courts, if required.

  • Provide direction for integrating private and public funds to maximize results and respond to community needs in most effective and efficient way.

  • Have overall responsibility for assessment of risks and the development of risk management planning to mitigate risks to NO operations, staff, assets and programmes.

  • Maintain complete accountability to the Board and Regional leadership on the management of risks facing the organization.

KNOWLEDGE, SKILLS & ABILITIES:

  • Minimum Qualification required: Master’s degree in Management, Social Sciences or equivalent.

  • Experience: At least 15 years’ senior management experience, including 5 years’ in a proven Marketing and Business role with ambitious sales targets, with overall responsibility for growing the sales portfolio of a profit or not-for-profit company and 5 years’ experience in Governance.

Preferred:

  • A qualification in Sales and Marketing management.

  • 5 years’ experience managing a P&L.

Technical Skills & Abilities:

  • Proven Leadership and Management skills.

  • Good Sales and Marketing skills.

  • Proven Decision-making skills.

  • Experience in leading executive teams, or leaders of leaders.

  • Experience with a Board.

  • Good sales and financial management capabilities.

  • Ability to cope under significant pressure.

  • Ability to maintain effective working relationships with all levels of staff, board and other stakeholders.

  • High level of confidence and confidentiality.

  • Ability to communicate and negotiate with key internal and external stakeholders at a national and international level.

  • High level of emotional intelligence.

  • Familiar with current donor trends, both private and public.

  • Ability to engage churches across denominations.

  • Computer literacy.

  • Understanding of country context and culture.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Perform other duties as required.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel.

  • Travel: 40% Domestic/international travel is required.

  • On call: 100%

Application Developer II

*Preferred position location: Costa Rica. Other locations to be determined by home country of successful candidate in Latin America & Caribbean and the United States where WVI is registered to operate.

PURPOSE OF POSITION:

Individuals working in an Application Developer II role work on multiple small to large, complex projects as a team member, sometimes as a project lead. Individuals working as an Application Developer II require increased skill in multiple technical environments and possess knowledge of a specific business area.

Individuals must be able to adjust to constant business change and as needed to proactively plan for changes that are likely to occur. Common types of changes include introduction of new organizations through mergers and acquisitions, the separation of parts of organization (as subsidiaries, or when the business changes direction), evolving goals and strategies and emerging technologies. These changes require integration of solutions that can impact the overall system development activity. Application Developers also provide client support, consultation and subject matter expertise for system development, maintenance and support.

Individuals within the Application Development job family work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and are in compliance with the organization’s architectural standards. Application Developers are involved in the full systems life cycle and therefore are responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget. Responsibilities beyond development of software may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations. Individuals also provide input to project plans related to the Application Development initiative.

Application Developers have a strong knowledge of programming languages used by the organization. They have experience in systems design and have a solid understanding of development, database development, testing, and integration methodologies. Knowledge of current and emerging IT products, services and processes is required.

MAJOR RESPONSIBILITIES:

Project Planning:

  • Participates in project planning process with IT business analysts and team members.

  • May develop work plan timelines and manages work flows to meet project timeframes.

Design:

  • Identifies technical requirements.

  • Creates technical design specifications and assists in sizing technical requirements.

Code and Test:

  • Codes applications using a disciplined development process and in accord with the company’s standard development process (SDLC).

  • Integrates solutions with other applications and platforms outside the framework.

  • Creates data extracts and reports from system based requirements.

  • Develops, executes and documents test plans.

Deployment:

  • Assists in the deployment of new modules, upgrades and fixes to the production environment.

  • Makes modules production-ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.

Maintenance (Break/Fix):

  • Provides ongoing maintenance of applications.

  • Participates in review sessions where patterns of development and break/fix metrics are reviewed as part of standard process for optimizing IT development processes.

Production Support:

  • Provides Level 2 and 3 production support.

  • Troubleshoots existing information systems to identify errors or deficiencies and develops solutions.

Performance Management:

  • Evaluates existing applications and platform and provides recommendations for improving application performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.

Documentation/User Guides:

  • Documents functions and changes to new or modified modules and test activities/results.

  • Assists in the development of user guides and training documentation for systems.

Standards/Quality:

  • Adheres to standards and procedures.

  • Reviews modules for quality assurance and checks compliance with applications standards and Service Level Agreements (SLAs).

Technology, Evaluation and Research:

  • May evaluate new application packages and tools and perform research on best practices.

  • Provides recommendations for solutions.

Coaching/Mentoring:

  • Provides technical coaching and mentoring to less-experienced team members.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Programming/Systems, Computer Science, or other related field, or equivalent work experience.

  • Expertise in a number of areas including cloud computing, API integration, cloud messaging, ground-to-cloud connectivity, highly scalable distributed systems.

  • 2+ years of experience in Java development and concepts, including debugging against Java APIs.

  • 2+ years of experience with JEE Application Servers and Container (administration, deployment and/or development in Tomcat, JBoss, WebSphere, Spring, etc.)

  • Experience with REST API, SOAP and/or Web Services.

  • 2+ years of experience providing technical solutions development for enterprise software or hosted high-­tech services using JEE and/or JSE framework.

  • Experience in at least one programming language and excited to learn others.

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

  • Familiarity with industry development best practices.

  • Effective in written and verbal communication in English.

Preferred (but not required) Skills, Knowledge and Experience:

  • Experience working with source control (git preferred) with multiple developers in one codebase.

  • Experience with agile development using SCRUM.

  • Developer experience with an enterprise level integration/API gateway platform.

  • MuleSoft development.

  • Experience working with RAML.

  • Solid understanding of the design patterns.

  • Experience with MuleSoft MMC and Enterprise release capabilities is a plus.

  • Experience with Tomcat, XML, JMS, WS and SOA/Integration technologies.

  • Experience using the JAVA IDE (Eclipse, IntelliJ, Netbeans).

  • Experience using Maven.

  • Experience profiling Java applications including threading issues and examining thread dumps.

  • Integration product support from integration vendors like IBM, BEA, Oracle, Tibco, etc.

  • Advanced degree in accounting, business, finance or other business-related field.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Global O365 Engineer

*Preferred position location: Kuala Lumpur, Malaysia. Other locations to be determined by home country of successful candidate in Asia, Africa or Latin America & Caribbean where WVI is registered to operate.

PURPOSE OF POSITION:

The Engineer role is expected to be familiar with the overall O365 environment and administration. They provide overall support to the daily running of this collaboration platform. This role will also advocate and support the Global Collaboration Solutions directions in enabling business to collaborate dynamically using different collaboration platforms.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Global Administration:

  • Manage and assign licenses for the tenant.

  • Manage support tickets related to O365/Collaboration group (Troubleshooting, guiding and solving issues).

  • Generate reports on usage for collaboration solutions when necessary.

  • Writing knowledge base articles for matters related to O365 and collaboration portfolio.

  • Work with MS support in escalation cases to solve issues with platform.

  • Assist in guiding principles and guidelines for O365 usage and other collaboration platforms.

  • Manage PowerBi capacity tenant and license assignment.

  • Assist and work with Infrastructure group with AD changes that may impact O365 or other collaboration platforms.

  • Manage O365 AD Connect and troubleshoot issues related to sync to Azure AD.

Governance:

Provides input into demand management process and executes on plan.

Collaboration Roadmap:

  • Assists in the analysis, design, and development of a roadmap and implementation plan based upon a current versus future state in a cohesive solution viewpoint.

  • Works with other teams to determine the proper recommendation and solution.

Collaboration Requirements:

  • Gathers requirement, analyses and research on possible solutions.

  • Aligns collaboration requirements with collaboration roadmap.

  • Assesses near-term needs to establish business priorities.

Collaboration Improvements:

  • Analyzes the current platforms to identify weaknesses and develop workarounds/solutions for improvements.

  • Identify and recommend possible solutions based on ACME framework on proper uses of collaboration platforms.

Collaboration Projects:

  • Assist with project team and work on a timeline to deliver solution based on a project scope and deliverables

  • Collaborates with project management on reporting project status, issues, risks and benefits.

  • Meets with project leaders to ensure progress towards collaboration alignment with project goals and requirements.

Communications:

  • Keeps IT’s technology and service managers aware of key customer issues, identifying and resolving potential problems and conflicts.

  • Regularly broadcast on potential key updates on collaboration platform and inform partnership on what is new that will enhance the digital collaboration space.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Research:

  • Researches and evaluates new technologies in the collaboration space that will enhance the productivity and collaboration within the organization.

  • Provides recommendations based on business relevance, appropriate timing and deployment.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field. Or equivalent work experience.

  • Experience working with and interfacing with other IT teams (Network, AD, etc).

  • Strong technical background with collaboration solutions.

  • Typically has 7 to 8 years of relevant IT work experience.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Experience with Active Directory, Azure Active Directory and O365.

  • Experience in Power Shell scripting.

  • Experience in PowerBi.

  • Worked with other collaboration platforms (Gsuite, Slack, etc).

  • Strong analytical and problem solving skills.

  • Technical experience with networking, servers, and Active Directory.

  • Demonstrated increased levels of responsibility with IT roles.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

National Director – WV Timor Leste

PURPOSE OF POSITION:

Strategically lead, develop and direct the implementation of all aspects of World Vision Timor Leste to ensure high Ministry quality and high impact on the field;

  • Represent WV Timor Leste to all donors, project partners, other WV Partnership offices and divisions, local Government, Church representatives and non-governmental organizations serving according to given Power of Attorney.

  • Provide leadership, strategic direction and support in the development and implementation of an effective National Resource Strategy.

  • Be accountable for all of aspects of WV’s work in the country.

The Timor Leste National Director will:

  • Provide Strategy and leadership of World Vision Timor Leste in implementing work towards child well-being, ensuring a high level of integration and collaboration with other Asia Pacific offices and partner Support Offices.

  • Actively engage in funding acquisition- building relationships and networks to appropriately position WV in TL to secure strategic grant opportunities to enable the operations.

  • Provide strong operational management of all aspects of WV Timor Leste work.

  • Develop strong Ministry Objectives including Reciprocity of Ministry where communities and donors/supporters are able to minister to each other and directly contribute to the achievement of child well-being outcomes.

  • Carry out engagement activities with partners and other stakeholders.

  • Provide people and culture management for World Vision Timor Leste

  • Promote strong financial management.

  • Ensure compliance with all relevant laws, standards and requirements, including local country requirements.

  • Model a high standard of personal Christian leadership

  • Ensure adequate preparation for and engagement in emergency response.

KEY RESPONSIBILITIES:

Strategy and Leadership:

  • Ensure there is a documented office strategy, Ministry strategies and operating plans, and the latter have been derived from the office strategy and has clear, measurable short-term and long-term targets; Ensure that Ministry strategies are aligned with Regional and Partnership strategic priorities.

  • Ensure there are clear strategies for Finance, People and Culture, Communications and other main functions, and they are based on the office strategy and operational plan and include main priority areas identified in respective Regional and Partnership Strategy. Facilitate and be accountable for the execution and monitoring of strategies.

  • Provide strategic leadership to the Timor Leste staff, supporting and managing all operations in WV Timor Leste to ensure implementation is efficient and effective and meets the goals and objectives of World Vision International and community partners.

Funding Acquisition:

  • Establish networks and relationships with key stakeholders in order to position WVTL appropriately to secure funding going forward.

  • Ensure the financial sustainability of World Vision ministry in Timor Leste through a proactive approach to funding acquisition and marketing World Vision’s programs to potential donors.

  • Ensure appropriate high quality concepts and proposals are developed to build on the relationships established with potential donors.

  • Provide a view of pipeline projects, resources and expense forecast.

  • Lead innovative initiatives.

Leadership and Management:

  • Promote WV’s Vision, Mission, Core Values and key Partnership Standards and Practices among the staff and partners and ensure these are the core foundation of the office, strategies and work.

  • Ensure capable staff are available to implement office strategy and operational plans.

  • Promote and participate in leadership development initiatives.

  • Lead and manage the team in a way that facilitates a high performance culture, open trustworthy relationships and integrity; Promote a culture of learning and development, employee engagement and good stewardship of human capital in the office.

  • Ensure implementation and compliance to Partnership Performance Management Standards and Principles, while seeking to implement.Management guidelines on reasonable level; Champion leadership team in the proper implementation of Performance Evaluations on annual basis for the whole office.

  • Support initiatives for staff care and well-being, both for international and local employees.

  • Respect, value and promote gender, age, religious and ethnic diversity.

  • Ensure excellent standards in the management of the human, financial, capital and technical resources of the organization, which includes inspiring and maintaining high standards of work and clear accountability to stakeholders.

  • Visit projects regularly to encourage, build relationships, and support WV programs.

  • Ensure the Partnership Security and Safety requirements including setting standards, performance requirements, monitoring security status, responding to security incidents as escalated.

Ministry Objectives:

  • Ensure all programs and projects are integrated so that a true holistic approach to transformational development is found in the design, implementation, monitoring and evaluation of the work of WV in Timor Leste.

  • Ensure that donor promised and agreements are fulfilled and grants are managed to an extremely high standard of excellence.

  • Define a clear landscape view of the needs of communities in Timor Leste, identifying need at community, area and country levels to enable the story to be told to donors.

  • Facilitate a strong and effective working relationship between Area Program Managers and Donor Relationship Managers.

Public Engagement:

  • Represent World Vision to Timor Leste government representatives, UN agencies, local and international non-government organisations, ministry partners, churches, media, donors and community leaders and maintain productive relationships with these people.

  • Ensure MOUs with relevant Ministries.

People & Culture Management:

  • Provide performance-based leadership that builds and motivates effective teams to achieve the complex scope of World Vision’s ministry and ensures accountability through appropriate performance management.

  • Review and approve the office succession plan to ensure that proper capacity is in place and the succession plan is updated and executed.

  • Develop and coach the senior leadership team in Timor Leste.

  • Ensure effective Human Resource systems are operating for performance and development management of staff including recruitment and selection, orientation, development and evaluation to ensure ministry impact of the highest, cost effective quality, accountability and integrity.

  • Ensure gender and ethnic diversity at all levels according to relevant policies and guidelines.

  • Ensure the protocols and procedures for staff security, child protection, risk management, stress management and staff care are implemented and monitored.

Financial Management:

  • Exercise good stewardship over all resources by maintaining financial control, procedures and records, according to accountability standards required by World Vision International.

  • Ensure the management and regular, systematic review of all budgets, project funding, expenditures and accomplishment of ministry objectives and ensure all programs and projects remain with budget.

  • Oversee compliance with all relevant sections of the Field Financial Manual including proper accounting systems and practices.

  • Ensure WVTL overhead budget is proactively managed in line with the funding secured to remain within % objective.

Compliance:

  • Ensure the office complies with local legal requirements and standards.

  • Represent WV Timor Leste in courts, if required.

  • Ensure and oversee proper mechanisms for Child Protection and other WVI Standards and Principles implementation.

  • Implement audit recommendations.

Christian Leadership:

  • Model a high standard of personal Christian leadership, maturity and integrity as an example to staff and to commend World Vision to various publics.

  • Participate in and lead devotional meetings, annual Day of Prayer and other Christian events.

Emergency Response:

  • Develop and maintain capacity to respond promptly to all Category I emergency relief responses.

  • Ensure the implementation of national and international HEA efforts related to policy implementation, systems and structures.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • Degree in international development, business administration, public health, social science, management or related discipline, preferably at Masters level.

  • 7 + years of experience in leadership with International NGO.

  • Significant leadership experience particularly in securing grant funding in a variety of contexts.

  • Experience in running an office or organisation, including managing strategy, system, structure and organisational culture.

  • Experience in managing Relief/Development and Advocacy programs

  • Cross-cultural leadership skill - candidates must have experiences working globally in different context and culture.

  • Commitment to social justice beliefs and values.

  • Inspirational leadership.

  • Expect networker and relationship builder, specifically with Australian Government’s DFAT and Australian Management Contractors.

  • Visionary and strategic abilities.

  • Ability to work under pressure and make key decisions that impact the safety and wellbeing of WV staff.

  • Cross cultural skills – good understanding of country political, social-economic and cultural context.

  • Cross cultural sensitivity- flexible world view, emotional maturity and physical stamina.

  • Excellent communication skills, both verbal and written, and demonstrated ability to communicate cross-culturally.

  • Good interpersonal skills with ability to build personal and team-based relationships with staff, partners and leaders at all levels.

  • A firm understanding of complex security environments is essential. Operations are spread country wide, so ability to travel on a monthly basis to project sites is helpful.

Preferred:

  • Good analytical skills and a demonstrated ability to think creatively and innovatively.

  • Knowledge of DFAT or MFAT Programmes.

  • Work experience in South Asia and Pacific regions.

Work Environment:

  • The position is based in Dili in the World Vision Timor Leste Office.

  • Ability to travel in-country and internationally is required.

Programme Officer

PURPOSE OF POSITION:

World Vision South Sudan is seeking a Program Officer to facilitate program development and resource acquisition for both emergency response (Cat III) and ongoing programming with high standards of appropriateness, timeliness, and effectiveness. The purpose of the position is to assist the Senior Program Officer and Program Development and Quality Assurance Director in developing and coordinating proposals for multi-sectoral relief and recovery programs; liaising with potential and current donors to establish relationships that promote fund acquisition and program collaboration; providing overall coordination in technical assistance, planning, implementing, monitoring, evaluating and reporting of assigned portfolios; and collaborating with other departments to develop integrated programming. This position is Juba-based, but 50% time has to be spent in the field.

KEY RESPONSIBILITIES:

Grants Acquisition:

  • Pursue resource mobilization opportunities aligned with WV South Sudan Country Strategy ad capacities in humanitarian sectors by working closely with stakeholders in developing proposals for a variety of donors to meet local community needs.

  • Work with field-based staff to develop concept papers and prepare proposals (including logical frameworks, draft budgets, budget narratives, and monitoring and evaluation plans) for major government, private and multi-lateral donors.

  • Assist Programme Development Manager and PD Director in identifying and defining funding sources from USAID, DFATD, DFAT, EU, UN and other public donors to support existing and planned programming activities.

  • Take a leading role on key bid elements including program design, strategic partnerships, presentation of evidence and demonstrated track record to ensure quality applications are submitted.

Grants Management & Quality:

  • Support Program Managers to ensure timely submission of high quality reports to donors.

  • Assist Program Managers to ensure they are compliant with donor regulations resulting in program quality. Where necessary, lead the revisions of original plans in close coordination with the Program Manager, SOs and external donors, based on sound impact analysis of proposed change.

  • Support Finance Officers to monitor grant implementation and resource/fund utilization rates in conjunction with the Finance Manager Grants.

Donor Engagement and External Relations:

  • Provide regular, positive, and productive communication with respective donor representatives, the field, and partners regarding the implementation of program activities.

  • Assist in preparation and signing of technical agreements with line ministries and other government agencies.

  • Assist the Senior Program Officer and PD Director with developing key relationships and partnerships with other INGOs, local NGOs and donors.

Strategy:

  • Assist Programme Development Manager and PD Director in strategic engagement and communication with, SOs and partners to foster enhanced collaboration and alignment towards achieving improved grants acquisition and management.

  • Assist Programme Development Manager and PD Director in development of improved donor landscape analysis to support grants acquisition.

Knowledge Transfer:

  • Support Project Managers in compiling quality reports.

  • Share donor regulations with project managers to enable them to be compliant with the specific donor requirements.

Other:

  • Carry out additional responsibilities as assigned by the Programme Development Manager and PD Director.

  • Attend and participate in National Office and Zonal strategic meetings, lessons learned and other events which relate to resource acquisition and management.

KNOWLEDGE, SKILLS & ABILITES:

Required:

  • Bachelor’s degree in a related field from accredited university.

  • At least 3 years of previous experience in project design, proposal writing and donor relations for an INGO in a relief and / or development context. At least one year of field-based work in a similar, conflict-prone environment is required.

  • Experience developing programs and proposals in the following fields preferred: Health & Nutrition, Food Assistance, Economic Recovery & Livelihoods, Education, Children in Emergencies, WASH, and Protection. Experience in working on resilience programming in fragile contexts preferred.

  • Experience negotiating with Government, Bi / Multi-lateral Agencies, private donors.

  • Experience working in a cross-cultural environment.

  • Willingness to work and travel to hardship locations.

  • Strong knowledge and understanding of the humanitarian industry (relief, development, and advocacy), including how INGOs operate in the global and local contexts. Good understanding of WV’s current ministry and operations.

  • Good networking skills.

  • Broad understanding and in-depth knowledge of government and bi/multilateral agency funding requirements, systems and procedures.

  • Excellent skills in project design, budget preparation, evaluation and report writing.

  • Ability to independently develop log frames, monitoring and evaluation plans and indicator tracking tables for projects and programs.

  • Understanding of World Vision’s Child wellbeing indicators, LEAP processes and templates.

  • Excellent analytical/problem-solving skills and attention to detail in the development of written documents.

  • Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina.

  • Effective in written and verbal communication in English.

Preferred:

  • Experience developing programs and proposals in the following fields preferred: Health & Nutrition, Food Assistance, Economic Recovery & Livelihoods, Education, Children in Emergencies, WASH, Peace and Protection.

  • Experience in working on resilience programming in fragile contexts preferred.

  • Experience developing programs and proposals in the following fields preferred: Health & Nutrition, Food Assistance, Economic Recovery & Livelihoods, Education, Children in Emergencies, WASH, Peace and Protection.

  • Experience in working on resilience programming in fragile contexts preferred.

  • Experience in building relations with donors and NGO groups to share learning, promote best practices and coordinate programming and consortia opportunities.

Work Environment:

  • The position requires ability and willingness to travel domestically up to 50% of the time.

  • Domestic Travel: 30% Regular internal travel to project areas is required.

  • International Travel: 15% international travel will be required.

  • On call: In emergency and disaster situations, the position will always be required to be on call.

WVV People & Culture Director

This position is also open for foreign candidates but under local contract status (a local hire)

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. In FY19 WVV has a total budget around US$18million with funding from 13 support countries in Europe, Asia, the Americas and Australia. WVV employs about 430 staff, of which more than 99% are Vietnamese nationals.

Currently WVV is implementing 39 which operate in 5 zones: North1 (Hoa Binh, Dien Bien); North2 (Yen Bai and Tuyen Quang); North3 (Hai Phong, Hung Yen, Thanh Hoa), Central & Highland (Quang Tri, Danang and Quang Nam); and South (Quang Ngai, DakNong, Binh Thuan and HCMC). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. Majority of WVV’s AP’s are located in remote mountainous areas where most vulnerable children exist.

A uniqueness of WVV’s AP approach and structure is that its staff members are based at district level, which enables them to work closely with government partners and communities on a daily basis. Besides APs, WVV is also implementing Private non sponsorship and Grant projects to meet the specific needs of vulnerable children in both AP and non AP areas.

PURPOSE OF POSITION:

  • To provide overall leadership to all PnC and Organizational Development functions and support the strategic direction of World Vision Vietnam.

  • To make the organization ready to undertake continuous improvement in quality and effectiveness of its people management strategies;

  • To ensure that all WVI People and Culture (P&C) standards are complied.

ROLE DIMENSION / DESCRIPTION

Strategic and Leadership Support

  • Strategic, viable inputs and technical advice to ND and SLT during organizational planning and assessment, leadership development initiatives are provided in the alignment and execution of the Field Office Strategy and business plans with Our Promise2030.

  • Appropriate actions are taken to ensure that Partnership P&C standards and other related P&C Partnership initiatives are followed in the field.

  • P&C metrics monitored and reported for efficiency on talent acquisition, development, retention, performance management, employee engagement and organizational leadership – reflecting high standards of organisational performance

  • Leadership development needs addressed.

  • Evidence of Mindset and behaviours among staff transformed to realise Our Promise. Culture of agility and innovation is strengthened.

  • Relevant and viable polices and guidelines are recommended to formulate organizational policies that lead to better organizational and departmental performance. In consultation with the National Director ensure the ongoing evolution of HR policies, procedures and systems appropriate to the working needs of the organization, consistent to Partnership P&C standards, and the local legal context. Minimizing risk pertaining to P&C area.

  • PnC &OD short term and long-term directions that are aligned with the organization’s strategic direction, and support the NO business plans are developed and well implemented.

Developing a strategic and professional People & Culture Team

  • The People & Culture team has the required capacity, capability, systems, processes, policies and guidelines to drive transformation of mindsets and behaviours to deliver the national strategy and contributing to realization of Our Promise2030.

  • Professionalism and accountability in delivering services to staff and leaders are ensured.

  • Having a lean and effective PnC team which is able to support Area Programs as well as is able to support NO Strategic direction.

  • Overall leadership and technical support as well as regular coaching and mentoring is provided to the PnC to support professional growth and development. Second liners for PnC leadership position are identified and developed.

  • Our People system is fully operational with 100% accuracy and effectively utilized. Simplified and effective P&C processes.

  • Government Relations with the local labor agencies (DIPSERCO, SCEDFA, FOSCO) and other local partner agencies on HRM related issues are maintained and strengthened.

Developing Capable and committed workforce

  • Workforce plan is in place and updated.

  • Evidence of effective staff acquisition and retention.

  • Well-designed recruitment policy, systems and processes to attract HIPOs with the required mind-set and behaviours.

  • National staff capacity fully developed .

  • Appropriate job rotation and relocation is well arranged and coordinated in consultation with line managers and concerned departments, which enables staff professional growth and career development.

  • The traineeship program is planned and implemented so that there is always a bench strength in the organization to cater the growth as well as have capable and committed workforce for very remote locations including Dien Bien, Tuyen Quang, Tram Tau, Son Tay, South Tra My.

Employee engagement and staff well being

  • Appropriate Staff Care policies are in place to ensure well being of staff.

  • Lead annual Our Voice survey and follow up actions to improve OV results are developed and implemented in consultation with SLT and relevant managers.

  • In consultation with the National Director, ensure that the Compensation & Benefits, are competitive (on par with other INGOs which are similar to WVV) to attract good professional staff as well as retain committed staff.

  • Periodical salary surveys are undertaken.

  • All the jobs are objectively and fairly evaluated and graded by Hay.

  • Ensure performance based pay for all national staff.

Promoting Accountability and performance culture

  • Ensure performance culture continues to be strengthened, including reinforcement of the implementation of Partnering four Performance (P4P) approach. This includes recognition of good performers, and dealing with non performers and other HR related issues in a timely manner.

  • On-going performance and career conversations in place at all levels.

  • Ensure that the performance development is implemented in line with talent management system.

  • Staff fully aware of Ethics point.

  • IIM cases are uploaded and managed properly.

  • Facilitate staff grievances and disciplinary action process in collaboration with line managers. Liaise with the Partnership Office Legal department and local Legal Counsel on matters pertaining to any employee-employer relationship that will have legal ramifications to WVI.

Promoting Leadership quality and sustainability

  • Succession plan, career development plan and talent review is developed and implemented, focusing on highly potential and committed staff.

  • Potential successors/secondliners for core and critical positions and for future leadership identified and systematically nurtured.

  • Orientation strategy in place that helps new staff to understand and subscribe to WV core values and ethos.

  • Training/coaching programs and processes are designed and facilitated.

  • Develop middle managers and future leaders for the organization, leveraging the use of WVI resources including SLDP.

  • Standards, policies and guidelines for staff and leadership development are set in consultation with SLT.

  • Effective mechanism is designed and implemented to maximize ROI of L&D efforts.

Spiritual leadership

  • Ensures that Christ-centered Commitment is a foundational mandate of PnC&OD processes.

  • Provides time and space for staff to participate in organizational initiated spiritual formation activities when appropriate.

  • Creates opportunities for PnC staff for spiritual reflection and to increase their passion for the ministry.

  • Leads the Pnc department in modeling biblical ethics and principles in actions and lifestyle.

  • Leads the organizational reflection upon request or when deemed necessary.

- All staff are able to live out WV values and ethos.

Knowledge, Skills, Abilities:

Education

  • Bachelors degree in Human Resource Management & Organizational Development or Business Administration. Master degree is preferred.

  • Proven record with HRD functions having initiated and implemented purpose-driven and organization-focused change.

Knowledge & Skills

  • Demonstrated competency in developing systems, policies and guidelines to support people management and organizational effectiveness programs and strategies.

  • Proven leadership and management skills in restricted context.

  • Have knowledge and understanding of laws related to Compensation, Labor Relations /Standards, and Issuances.

  • Have broad and deep working knowledge on HR administrative services in the areas of recruitment, retention and separation of staff.

  • Ability to champion the cause and concerns of the employees without compromising the values and resources of the organization.

  • Ability and skills to build the capacity of individual staff, leaders and the organization to meet and exceed the competencies required to achieve organizational goals and objectives.

  • Ability to travel across the country and abroad.

Experience

  • At least 5 years of broad and deep experience in leading and managing Human Resource team and relevant experience in organizational development, leadership development and change management in World Vision context.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture Department -World Vision International – Vietnam Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi, Tel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

Emergency Logistics Advisor

PURPOSE OF POSITION:

Provide emergency logistical services that ensure a rapid and effective response delivery. Deliver high level management support to response activities, reducing risk, increasing compliance and quality of delivery.

KEY RESPONSIBILITIES:

  • Logistics and Supply Chain Strategic Planning with key stakeholders in a response context.

  • Staff and resource Logistics and Supply Chain activities to meet response requirements.

  • Establish, implement and manage ProVision Emergency Response platform in rapid response and emerging contexts.

  • Manage global pre-positioned stock through partner relationships as necessary to support rapid onset disasters and the needs of the organisation.

  • Provide technical management support to the partnership with an aim to reduce risk and increase compliance with relevant policies and procedures.

  • Manage and maintain key relationships with external CoP stakeholders.

  • Provide mentoring to suitable candidates to build individual technical capacity, with an aim of strengthening the Disaster Management system.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • Bachelor’s degree in Business or Logistics or Law or Commerce, or equivalent experience.

  • Minimum 5 years’ experience in an emergency or fragile context environment.

  • Minimum 5 years’ line management experience with procurement and logistics activities – preferably in a FMCG, military or INGO context.

  • Experience in managing multicultural teams.

  • Experience managing and interacting at all levels of the organisation from field workers to the C suite level.

  • Must demonstrate a high level of Information Technology and Systems literacy. (Procure to Pay Systems, Inventory Management Systems).

  • Must demonstrate a high level of personal resilience, capacity and interpersonal skills.

  • A high level of written and spoken English is necessary.

  • French, Arabic or Spanish language regarded highly.

  • Valid driver’s license.

  • Valid Working with Children Check (or similar).

  • HEAT Training.

Preferred:

  • Knowledge of ProVision.

Work Environment:

  • This role is part of the GRRT and the candidate will be expected to perform in hash and difficult conditions, such as a Cat III global response.

  • A high level of travel is required – 50% minimum per year.

Advocacy and External Engagement Officer

*Position to be based in Geneva; EU eligible/Swiss Citizens preferred. No relocation assistance provided.

PURPOSE OF POSITION:

Reporting to the UN Representative, Geneva, the Advocacy and External Engagement Officer will provide support to advocacy and external engagement activities of World Vision colleagues in Geneva focused on the United Nations. These will be in support of Geneva focused objectives of Advocacy & External Engagement (A&EE), as well as other WV global teams. This role supports the delivery of external communications to stakeholders and supports the planning and implementation of external events, as well as attending external meetings to document discussions and outcomes. The Officer will also support the administrative needs of the Geneva office, including maintaining good relations with key vendors.

MAJOR RESPONSIBILITIES:

  • Contributes to development and implementation of Advocacy and External Engagement Plans with due follow up and development of Action Points on specific work streams.

  • Develops and organizes internal communication and external activities to meet specific communications objectives.

  • Proactively organizes external events (for 20 to 200 people) that contribute to making the case for children’s wellbeing and rights as they relate to the team’s main objectives. This is carried out with relevant stakeholders and partners as appropriate.

  • Supports implementation of internal coordination with regional offices and national offices as appropriate for their engagement in the Advocacy Engagement Plans and other internal work plans thus supporting local to global engagement.

  • Supports overall work with partner organizations and leads engagement and partnership in some of the networks and alliances and/or coordinating platforms.

  • Supports the administrative needs of the Geneva Office, including ensuring good relations with and timely payments to vendors and other parties. Supports functioning of the Geneva Office association (re Swiss registration).

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor Degree in field related to international development, political science, communications, etc.

  • Minimum 3 years’ experience in government relations/external engagement, child rights, human rights, communication or any other specific field relevant to World Vision’s work.

  • Experience in international work environments and cross-cultural communication, including understanding of the UN system and NGOs.

  • Strong networking skills.

  • Strong written and verbal communications skills.

  • Administrative and Event management experience.

  • Documented experience in advocacy work with international actors.

  • Documented experience in writing advocacy briefs, notes, summaries, etc.

  • Fluency in English. French is a strong asset. Other languages may be an advantage.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally 5-10% of the time.

WVV Zonal Technical Program Officer - Livelihood - North 2

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WVs work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 18,000,000 (FY17) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 420 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVVs APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVVs Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

In alignment with the three ministry strategic objectives, World Vision Vietnam implements three Technical Programs (TPs): Child Protection, Nutrition and Livelihoods. Technical Programmes are national or sub-regional level programmes implemented by World Vision in multiple geographic locations within a country. They employ evidence-based practices and models previously identified, defined and prioritised through a strategic process and documented in a Technical Approach (TA). TPs are designed to ensure National Offices (NOs) achieve World Visions mission, which includes the highest impact for the well-being of children, in accordance with relevant TA and NO strategic objectives.

Under each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Child Protection/Livelihood and 1 Program Effectiveness (PE) Officer. The Technical Program Officer directly reports to Zonal Manager and has dotted line to the Technical Program Manager.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

PURPOSE OF POSITION:

- Provide technical support for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP and cross cutting themes mainstreamed in the TP

- Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

- Advocate for the scaling-up of evidence based project models and multiply impact across different APs and provincial level.

- Contribute to ensure WV is a child safe organization through the implementation of the TP

MAJOR RESPONSIBILITIES

  1. Strategic Direction (Time spent: 10%)

    - Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Area Program (AP) Plans and Project Models in Livelihood

    - Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models

    - Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

    - Participate in the impact assessment/ operation research of Project Models

    - Provide inputs to TP level reports

    - Support AP/ZM/TP managers in exploring needs for further funding to address the burning problems faced by the children relating to Livelihood in order to propose these issues through Concept paper, proposals.

  2. Technical Support and Quality Assurance (Time spent: 40%)

    - Develop and implement technical working plan for designed zone

    - Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical approach

    - Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP

    - Provide technical support for AP staff in the implementation of TP, addressing and finding solutions to TP issues

    - Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TPs implementation

    - Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone

    - Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

    - Support the AP team to ensure that assessment, monitoring and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone

    - Review all the annual reports of the APs in the zone and provide feedback for improvement

    - Support Technical Specialist and Technical Program Manager to standardize DME tools for baseline, monitoring and evaluation of the TP

    - Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use

    - Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation

    - Ensure that national KPIs related to Livelihood are reviewed, updated with accuracy periodically

    - Provide technical support for procurement and strategic sourcing (materials, consultants)

    - Manage project activities and budget for provincial level

    - Review and ensure accuracy and consistency of all LEAP 3 budget coding

    - Provide support to APs in implementation of Community-based Disaster Risk Management (CBDRM) and responding to climate change such as facilitating Community-based Disaster Risk Assessment (CBDRA), Community Disaster Preparedness Plan/Community-based Disaster Risk Reduction Plan (CDPP/CBDRRP)…

  3. Capacity Building (Time spent: 30%)

- Introduce the technical models to AP staff

- Provide technical guidance to district/commune partners on project models

- In consultation with TP Manager, Technical Specialist and AP Managers to facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

- In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication to document and share the best practices on Livelihood for the purpose of staff learning and development.

- Build and enhance capacity for local Rapid Response Teams (RRTs);

- Participate in building capacity with/for the NRRT

- Be ready for deployment to lead/join emergency responses (when requested)

4. Advocacy and Networking (Time spent: 20%)

- Build and nurture effective working relationship with technical departments at provincial level

- Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

- Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

- Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

- Identify and raise emerging issues for advocacy

- Identify, document and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

- Represent WVV at relevant forums, meetings, working groups and workshops relating to Livelihood in designated zone.

KNOWLEDGE SKILLS ABILITIES

  1. Education

    - Bachelors Degree in multi-disciplinary of economic social or community development/environment/ agriculture or related fields.

  2. Knowledge & Skills

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventionsquality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.

  1. Experience

  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

  1. Work Environment

  • Work with a different teams and communities to provide the technical support

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

  • Work with minimum of supervision

  1. Core Capabilities

Achieving Capabilities:

Achieving quality results and service

Practicing accountability and integrity

Communicating information effectively

Self-Managing Capabilities:

Demonstrating Christ-centre life and work

Learning for growth and development

Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly

Understanding the Humanitarian Industry

Understanding World Visions mission and operations

Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships

Practicing gender and cultural diversity

Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Pham Ngoc Linh

World Vision International - Vietnam

Address: No. 444 Hoang Hoa Tham street, Tay Ho District, Hanoi.

Tel: 024. 39439920 (Ext:114)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

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