Analyst, Global Treasury (2 positions available)

*Please submit your CV in English.

*Preferred position location: Texas, Illinois, Georgia or California, United States. Other locations to be determined by home state of successful candidate in the United States where WVI is registered to operate (Remote - Home Working).

PURPOSE OF THE POSITION:

The Analyst, Global Treasury will support Global Treasury’s cash management and financial risk management functions. They will be responsible for ensuring success of key treasury processes, including settlement of transactions, reconciliation of cash balances; forecasting of Global Centre liquidity; collaborating with GC Accounting, Field Finance and FRSC to address key questions regarding Global Treasury activities and ensure a common understanding of critical assumptions; extracting relevant qualitative and quantitative data from periodic reports from Global Treasury’s banking and risk management partners; and other similar duties.

KEY RESPONSIBILITIES:

  • Collaborate with key Partnership finance stakeholders to forecast GC cash flow and liquidity requirements.

  • Ensure that GC bank accounts are reconciled in a timely manner. Identify gaps in assumptions and resolve with Global Treasury’s banking partners.

  • Liaise with Field Finance, FRSC and GC Accounting to address and resolve issues and concerns related to Global Treasury activities.

  • Provide comprehensive view of global currencies and markets to Global Treasury’s financial risk management function in order to ensure that it sets strategies using timely and relevant assumptions and data.

  • Support essential Global Treasury responsibilities and functions, as required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficiency with Microsoft Office products, primarily Microsoft Excel and Microsoft Word.

  • Strong written and verbal communication skills.

  • Bachelors degree (or equivalent) in any field that requires strong cognitive skills, plus an interest in developing a career in treasury.

  • Good written and verbal communication skills, including both listening and speaking.

  • Interest in developing professional relationships (both internal and external to the Partnership), for the purpose of advancing the global treasury function.

  • Demonstrated ability to work with peers in a collaborative environment, and alone in an entrepreneurial environment, and to continually support senior management.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred:

  • Knowledge of Treasury Management Systems.

  • Knowledge of Cash Management.

  • Familiarity with a corporate treasury or corporate finance environment.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 1 week a year.

  • Ability to work from home with segregated space as home office.

Customer Support Analyst II

*Please submit your CV in English.

PURPOSE OF POSITION:

Individuals in the Customer Support Analyst II role are responsible for responding to customer requests by diagnosing and resolving problems and for supporting the ongoing technology needs of all employees by providing Level 2 and 3 help desk support. They work with a broad range of infrastructure products and complex client technology services and support area of IT. They work on multiple projects concurrently as a team member or as a technical lead.

Customer Support members respond to requests for IT support, logging problems, generating trouble tickets, attempting to diagnose and resolve problems, and if necessary, escalating the problem to the appropriate level of expertise. They are responsible for documenting solutions to problems and developing end-user guidelines. On an ongoing basis, they work to improve customer support processes and practices. In addition, they evaluate and recommend client software and hardware and write proposals for purchasing new or upgraded products.

Individuals in the Customer Support job family require an understanding of the foundation architecture, hardware and software used by the organization. They demonstrate skill in various custom or packaged hardware and software. They have the ability to gather information on issues and have diagnostic capabilities to enable them to describe or resolve problems. These individuals ensure that client needs are addressed and resolved in accordance with service level agreements.

KEY RESPONSIBILITIES:

PROJECT PLANNING:

  • Provides input during project planning and requirements phase.

SERVICE DESK:

  • First point of contact and day-to-day technical support to end users.

  • Responds to Level 2 support and works with vendors on Level 3 support.

  • Generates activity and status reports.

  • Provides the user access service.

  • Researches trouble issues which affect multiple clients.

  • Reviews checklists and scripts.

  • Works with vendor technical support personnel on solutions for clients.

CLIENT TECHNOLOGY SUPPORT:

  • Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.

  • Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

  • Updates configuration management tools.

  • Develops and documents procedures for performing configuration changes, updates and upgrades.

  • Provides on-going support of client technology.

TECHNICAL SUPPORT:

  • Ensures that all technical resources are available for meetings that include video conferencing.

  • Engages the hardware vendors on issues to remedy issues or escalates for support.

  • Monitors and communicates system status.

  • Diagnoses and resolves client workstation and mobile device hardware and software issues.

  • Creates temporary solutions until permanent solutions can be implemented.

  • Assists systems, programming and vendor professionals as needed to resolve problems.

  • Coordinates the resolution of escalated application, hardware and software problems.

SECURITY:

  • Adheres to the integrity of controls, regulations and guidelines.

  • Reviews operation processes to ensure consistent approval and compliance.

  • Makes recommendations and changes as appropriate.

INVENTORY MANAGEMENT:

  • Maintains IT inventory management for all IT equipment and/or software in accordance with company policy and procedures.

  • SERVICE LEVEL MANAGEMENT:

  • Collaborates in the development of service-level objectives and takes steps to meet or exceed targets.

  • Monitors service-level objectives to ensure that requirements are met or exceeded.

  • Makes recommendations to approve performance and client satisfaction metrics.

  • Follows up in a timely manner to ensure customer satisfaction.

SERVICE IMPROVEMENTS:

  • Tracks performance metrics.

  • Reviews tracking log to identify recurring problems, or problems affecting a large number of clients.

  • Develops procedures and controls for service improvements.

  • Recommends solutions to common problems and updates frequently asked questions documentation.

TESTING:

  • Participates in integration and user acceptance testing.

TRAINING:

  • Trains co-workers on new or existing functionality or services.

  • Identifies customer training needs based on common problems.

DOCUMENTATION:

  • Creates, modifies and reviews documentation of issues resolutions.

  • Develops and delivers documentation to ensure appropriate end-user support.

  • Creates and submits documented resolution to Knowledge Base.

  • Updates manuals/guides to incorporate new recommended products.

COMMUNICATIONS/CONSULTING:

  • Alerts team members about recurring problems.

  • Communicates technical information to both technical and non-technical personnel.

BUSINESS CONTINUITY:

  • May provide input to the design of backup and recovery procedures.

RESEARCH/EVALUATIONS:

  • Designs standard image and designs alternate images, as needed.

  • Evaluates and recommends new standard products for corporate standards list.

  • Participates in working groups related to standards.

COACHING/MENTORING:

  • Mentors less experienced staff in multiple areas of expertise.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Demonstrated knowledge of complex hardware and software products and problem solving / diagnostic skills.

  • Typically requires 5-7 years of relevant technical and business work experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • ITIL Foundations.

  • Six Sigma Green Belt.

Work Environment / Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Senior Marketing Analyst

*Preferred locations: North & South America (home based). Other locations to be determined by home country of successful candidate where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

This role will make a significant impact leading reporting and analysis of global marketing and fundraising performance, trends and return on investment to drive the revenue needed for achieving World Vision’s global strategy, focusing on helping the most vulnerable children and their communities overcome poverty in some of the world’s toughest places.

Working closely with World Vision leaders around the globe, your proven marketing analysis experience combined with your ability to deliver in a collaborative environment, means you can truly be a change-maker in the world each and every day!

You’ll lead analysis of performance and return on investment reporting for global marketing and lead generation/cultivation strategies, performance analysis of product lines, marketing channel mix and optimization, global product and pricing analysis, and return on investment in global strategic marketing initiatives. Your analysis and reporting will be relied upon by senior management for decision making on budget and operational planning to deliver the revenue necessary to achieve World Vision’s global strategy.

World Vision is the largest child-focused private charity in the world. Together with our supporters, we’ve impacted the lives of over 200 million vulnerable children by tackling the root causes of poverty.

Engaged in the most relevant critical issues of our day, in the time it takes to read this sentence, World Vision will have reached 50 new people with needed knowledge, supplies or resources to help them protect themselves and their families from the devastating effects of the coronavirus pandemic.

Through World Vision every 60 seconds…a family gets water…a hungry child is fed…a family receives the tools to overcome poverty.

KEY RESPONSIBILITIES:

  • Manage data collection and lead analysis of performance and return on investment reporting for global marketing campaigns and lead generation/cultivation strategies, marketing channel mix and optimization, global product and pricing analysis.

  • Manage data collection and lead analysis of performance and return on investment of new product lines.

  • Manage data collection and lead analysis of performance and return on investment in global strategic marketing initiatives.

  • Ad-hoc projects related to Global Resource Development, as requested.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Finance, Business Administration, Marketing or a related field, with MBA preferred.

  • Advanced MS Excel (including PowerPivot) and MS PowerPoint skills.

  • Proficient in MS Power BI.

  • Experience with data consolidation and warehousing.

  • Understanding of the fundamentals of marketing.

  • Proven ability to develop complex marketing analysis and then present it in a concise, impactful way to influence senior leadership.

  • Minimum of 3-5 years of work experience in marketing analysis or an equivalent reporting and analytics role focused on marketing data and metrics.

  • Demonstrated ability to build relationships and influence change in a complex, multi-cultural organization.

  • Effective in written and verbal communication in English.

Preferred:

  • Certification or coursework taken in MS Excel (including PowerPivot, Power Query and VBA).

  • Experience working in an international or cross-cultural environment.

  • Strong attention to detail and data review capabilities.

  • Experience working with marketing related metrics and analytics.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time. when it is safe to do so.

Senior Director, Resource Mobilization & Collaboration

*Location: Washington, D.C. or Federal Way, WA preferred – remote options possible.

*You must be legally eligible to work in the USA.

*Please apply on the World Vision US careers site.(applications submitted through this site will not be accepted).

The Job:

World Vision US (WVUS) is looking for a Senior Director, Resource Mobilization & Collaboration to assist the Vice-President of International Program Group (IPG) Resource Development (RD) in the development and implementation of a strategy to advance World Vision’s positioning for acquiring resources from public and private sources. Provide direction and support to the ongoing development and refining of the internal procedures, policies, and operational processes to support the acquisition of a large, diverse portfolio of public and private grants. Direct and supervise a team of senior regional advisors, technical experts, and business development officers. Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word, and sign.

Your Responsibilities Will Include:

  • Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, devotions, chapel, prayer, worship); incorporate World Vision (WV) Core Values into decisions within scope of role.

  • Develop and implement a strategy to advance organizational positioning for public and private grant acquisition. Advance organizational competitiveness, relevance to global context challenges, and take proactive action to keep WV up to date to global development industry and donor trends, in partnership with other relevant WVUS stakeholders.

  • Coordinate and facilitate the achievement of targeted resource acquisition goals from the US Government, multilateral organizations, and US foundations/corporations. Lead in the positioning and coordination of the acquisition of multi-sectoral proposals and projects, providing oversight to the work of team members supporting the WVUS and World Vision International (WVI) GAM network in all aspects of the grants acquisition, development, and management cycle with the goal of increasing public and private grants submissions.

  • Support programmatic deliverables and compliance to donor regulations for all ongoing grants.

  • In partnership with WVI, build grant acquisition and implementation capacity throughout the Partnership management systems.

  • Network with public and private donors in the designated RD portfolio to establish collaborative relationships, learn of opportunities, and enhance World Vision U.S.' ability to gain funding.

  • Work in partnership and collaboration with the different WVUS relevant teams to inform different approaches to advances positioning.

  • Lead the team to define value propositions of WV as per contexts challenges and organizational capabilities.

  • Build global partnerships in favor of WV’s organizational positioning in joint effort with relevant WVUS teams.

  • Bring Sponsorship programming as a key organizational competitiveness to acquire more funding for the ministry.

  • Lead WVUS engagement and support of WVI GAM strategy and initiatives.

  • Support and inform the overall GAM goals of the Global Center GAM Director and the GAM strategy.

  • In partnership with WVI GAM, promote and nurture an organizational culture of a mission-focused resource acquisition, innovation, and work in partnership to help WV be more competitive across funding streams.

  • Work with the VP, various sector teams, the WVI Global GAM director, and regional GAM Coordinators to facilitate the acquisition of public and private grants and mega-donor funding.

  • Respond on behalf of IPG to various high-level grants initiatives as requested by WVI and/or WVUS/IPG senior leadership.

  • Work collaboratively within WV-US and across the WV Partnership to promote, facilitate and attain program strategic objectives and goals.

  • Lead cultivation and engagement of new donors or funding mechanisms and develop appropriate policies, procedures, and process for acquisition and management.

  • Develop, roll out and manage a private sector engagement strategy, including possible support/leverage of WVUS private capital campaigns, and support sector adoption.

  • Promote learning across IPG teams on donor trends, donor opportunities, and challenges.

  • Help promote innovation and organizational change.

  • Develop, maintain, and update grant acquisition processes and accompanying training materials and ensure successful support to WVUS and WVI organizational partners for acquisition and management: Partners with other entities of International Programs Group (IPG), WVUS and the WV Partnership to help design and implement revised policies, procedures, and systems.

  • Contribute to technical brand development that brands WV field programming as high-quality/high-impact and innovative through ongoing monitoring and the execution of timely reports, evaluations, and operations research, etc.

  • Review reports and findings to determine and replicate best practices and apply lessons learned.

  • Hire, fire, train, counsel, evaluate, and recommend salary increases and promotions for those under direct supervision.

  • Provide strategic leadership to the team to advance WV’s positioning goals, foster cross-learning, cross-collaboration, and partnerships.

  • Direct the development of regional annual GAM operations plans, SMART goals, and internal operations/VP unit budget to ensure appropriate, organizationally effective, and timely accomplishment of mission.

  • Conduct workload reviews and recommend to VP and senior leadership team creative solutions to challenges.

  • Work collaboratively with team members when assigned to work as a member of a team.

  • Perform other duties as assigned.

  • Maintain awareness of corporate goals, objectives, organizational announcements,

You Bring These Skills:

  • Strong communication skills (verbal and written). A thorough understanding of the international development industry. Strong organization skills. A passion for developing others.

Education and Experience:

  • Advanced degree preferred and / or equivalent work experience in business administration, operations, or related field; 10 years. Work experience must include a minimum of 8 years of international relief and development work including experience in a developing country.

Where This Job Could Take Your Career:

  • You’ll be part of World Vision USA as well as part of the larger World Vision International Partnership. Globally, we have over 34,000+ staff working in nearly 100 countries (~1,000 staff with World Vision US).

About World Vision:

We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For over 70 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.

Working Environment / Conditions:

Standard office environment. Domestic and international travel required; up to 35% of the time.

Cloud Architect

*Preferred position location: Federal Way, WA. Other locations to be determined by home state of selected candidate within the United States of America or other countries where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Cloud Architect role is responsible for the design and development of the organization’s cloud architecture. This position will be part of the Architecture Working Group to develop and maintain the cloud strategy to support the digital transformation of the business. The architect will take requirements and design solutions to be implemented in production.

Lead Architects facilitate the development of the right future-state architecture and ensures its effective adoption. They provide overall direction, guidance and definition of architecture programs that effectively supports business strategies. Lead Architects advocate and support the enterprise’s IT strategies, identify and analyze enterprise business drivers, analyze the current IT environment to detect critical deficiencies, recommend solutions for improvement and develop strategies aligning IT to the business. They must have significant business knowledge and have one or more areas of technical expertise in which they concentrate. These technical areas may include network, security,

applications and systems software, data and Internet.

Individuals in this role lead, consult or oversee multiple architectural engagements. They work on highly complex projects that require in-depth knowledge within a domain: technical, solutions, business or information. They are viewed as an expert and provide knowledge/ counsel to others. They also lead a domain specific architecture board Individuals in the Architect job family interface across all business areas, acting as visionaries to proactively assist in defining the direction for future projects. They conceive strategies, solutions, build consensus, and sell/execute solutions. They are involved in all aspects of the project life cycle, from the initial kickoff through the requirements analysis, design and implementation. Additional responsibilities may include the establishment of the overall architectural viewpoints and the establishment and oversight of organization standards and policies. Architects identify major system interfaces, build e-business capabilities, and identify existing architecture weaknesses and opportunities for systems.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Requires experience in supervising and building relationships with people at a variety of levels.

  • Strong leadership and interpersonal skills.

  • Typically have 10 or more years of experience in multiple IT areas with 5 - 7 years of relevant architecture (information, solutions, technology).

  • Technical experience with digital identity, global directory.

  • Technical experience working with AWS designing and building systems (having expertise with Microsoft Azure is a bonus).

  • Expertise in designing best practices and core principles in security and/or technical architecture.

  • Effective in written and verbal communication in English.

Preferred:

  • Strong technical background with experience in designing architecture / solutions.

  • AWS certifications (Azure certifications in addition is a bonus).

  • Strong analytical and problem solving skills to help guide the team in complex situations.

  • Requires advanced or expert level knowledge and understanding of architecture, systems engineering and integration.

  • Requires exposure to multiple, diverse technologies and processing environments.

  • Strong team oriented focus for building highly effective teams.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally. Likely only once a year at most.

App Product Manager

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

We are looking for an App Product Manager to join our team in World Vision during this exciting time of organisation-wide digital transformation and revitalisation of World Vision’s child sponsorship experience.

The App Product Manager (IT Manager III) role is responsible for leading the design and development of the new global Mobile App for World Vision in alignment with agreed global roadmap and strategic goals of the organization. In collaboration with stakeholders across local and global teams, this role will provide global leadership in the intersection of marketing and technology and will be responsible for successful delivery of the global Mobile App product to be launched to World Vision child sponsors in several markets within the next year.

This role has a responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy for global Mobile App aligned with the company’s strategic business plan. They own the development of global standards, technology architecture, technology evaluation and deployment as well as user interface and experience of the global Mobile App. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

App Product Manager is involved in the full systems life cycle of the global Mobile App and therefore are responsible with the assigned teams and partners for user experience and interface design, business and technical requirements, technical design, coding, testing, and implementation that is delivered according to business requirements on time, within budget and in alignment with the agreed roadmap and strategic goals. Responsibilities include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations as well as user testing and related user experience and interface enhancements. Individuals

also provide input to project plans related to the global Mobile App initiative.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners across fundraising offices and global functions to understand business needs.

  • Develops high level scope, leads product roadmap and defines backlog items that guide the Agile software development team.

  • Manages the development and implementation of global Mobile App to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture & Design:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture

  • Identifies and oversees documentation of business and technical requirements.

  • Oversees creation and review of technical design specifications and signs off final requirements

  • Identifies better sources of data feeds and interfaces with architects to ensure their feasibility with corporate data warehouse, when needed.

  • Influences in planning with Architecture team to define, plan, analyze, implement and operationalize enterprise data model.

Project Planning:

  • Participates in all project planning processes within a functional area.

  • Leads strategic planning and provides guidance and expertise on UX/UI, system options, risk, cost vs. benefits and impacts on business processes and goals.

User Experience:

  • Oversees user experience and user interface design, development and enhancements in collaboration with key stakeholders

  • Possesses a fundamental understanding of end-to-end customer experience integration and dependencies

Process Improvements:

  • Implements defined process improvements.

  • Increases understanding of Agile practices, Lean Startup, new technologies opportunities and other new trends.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s (or Bachelor’s) Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

  • Requires experience in supervising and building relationships with people at a variety of levels.

  • Typically has 7 to 10 years of relevant IT and business work experience.

  • Requires demonstrated ability to launch and deliver a single IT project on time and within budget with a customer-first mindset.

  • Understanding and experience with Agile methodologies.

  • Effective in written and verbal communication in English.

Preferred:

  • Strategic thinking with attention to detail and bias for action.

  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively.

  • Proven leadership experience of managing a team.

  • Interpersonal skills and developing relationships with team members and customers.

  • Outstanding communication, presentation and leadership skills.

  • Overall understanding of technologies used in the product.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

Content Development and Experience Officer

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate. Latin America, Middle East or Africa preferred.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Content Development and Experience officer will contribute to development of high-quality content to support implementation of Our Promise, as well as to enable delivery of rich and immersive virtual experiences for a wide range of audiences and stakeholders, including children, journalists, influencers, governments, grant donors, high net worth individuals, corporations, sponsors, churches, board members and staff.

KEY RESPONSIBILITIES:

  • Provide training on event-specific platforms and use of appropriate equipment for immersive, best-in-class virtual experiences.

  • Provide additional resource to empower development of consistently high-quality content (defined as of high technical quality and aligned with partnership priorities) to support all content-dependent Out Promise goals and with a specific

  • focus on content that enhances virtual field experiences.

  • Provide hands-on support to virtual field experiences as needed within at least one geographic region.

KNOWLEDGE, SKILLS & ABILITIES:

  • 3-5 years’ experience in broadcast media, communications and/or content development.

  • Experience hosting live and virtual field experiences.

  • Experience providing training and/or developing training materials.

  • Experience producing live-streamed content.

  • BA in communications, broadcast journalism or similar.

Preferred:

  • Familiarity with broadcast technology, including /streaming cameras, mobile audio solutions.

  • Familiarity with multimedia production software, such as the Adobe Suite, Final Cut, DaVinci, Resolve.

  • Experience working in global organisations.

  • Spoken fluency in one or more languages other than English an asset.

  • Experience with one or more hybrid or online event-based platforms such as Streamyard, Airmeet, Socio, Hopin, etc.

Work Environment/Travel:

  • The position requires ability and willingness to travel less than 25%.

Content Development and Experience Officer

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate. Latin America, Middle East or Africa preferred.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Content Development and Experience officer will contribute to development of high-quality content to support implementation of Our Promise, as well as to enable delivery of rich and immersive virtual experiences for a wide range of audiences and stakeholders, including children, journalists, influencers, governments, grant donors, high net worth individuals, corporations, sponsors, churches, board members and staff.

KEY RESPONSIBILITIES:

  • Provide training on event-specific platforms and use of appropriate equipment for immersive, best-in-class virtual experiences.

  • Provide additional resource to empower development of consistently high-quality content (defined as of high technical quality and aligned with partnership priorities) to support all content-dependent Out Promise goals and with a specific

  • focus on content that enhances virtual field experiences.

  • Provide hands-on support to virtual field experiences as needed within at least one geographic region.

KNOWLEDGE, SKILLS & ABILITIES:

  • 3-5 years’ experience in broadcast media, communications and/or content development.

  • Experience hosting live and virtual field experiences.

  • Experience providing training and/or developing training materials.

  • Experience producing live-streamed content.

  • BA in communications, broadcast journalism or similar.

Preferred:

  • Familiarity with broadcast technology, including /streaming cameras, mobile audio solutions.

  • Familiarity with multimedia production software, such as the Adobe Suite, Final Cut, DaVinci, Resolve.

  • Experience working in global organisations.

  • Spoken fluency in one or more languages other than English an asset.

  • Experience with one or more hybrid or online event-based platforms such as Streamyard, Airmeet, Socio, Hopin, etc.

Work Environment/Travel:

  • The position requires ability and willingness to travel less than 25%.

Investment Manager, VisionFund

*The ability to work during UK / European time zones is highly preferable.

*Please submit your CV in English.

PURPOSE OF POSITION:

VisionFund International (VFI), the microfinance subsidiary of World Vision, manages a global network of microfinance institutions (MFIs). In order to efficiently align all VFI financial resources behind strategy and impact, an investment function has been established to ensure rigorous, objective, and transparent investment decision making.

The Investment Manager reports to the Global Asset Management Director and provides analysis and reporting at both the transaction and portfolio levels, as well as supporting treasury needs.

KEY RESPONSIBILITIES:

Investment Transaction and Analysis:

  • Vet investment proposals for Investment Committee sponsorship and/or relevant approvers.

  • Coordinate approvals (and any information needed) on investments that are not required for Investment Committee.

  • Producing materials needed for investment approvals beyond the Investment Committee – i.e. Board Approvals, etc.

  • Design and manage the underwriting process for all new investment proposals (equity and debt), including financial and market assessment in conjunction with impact and risk.

  • Work with MFIs to resolve gaps and concerns, and escalate severe problems or issues to senior management.

  • Responsible for reporting VFI’s investment pipleine including renewals.

Develop and write investment proposals for equity and debt transactions to be reviewed by the Global Asset Management Director and Impact Investment Committee for approval:

  • Work cross functionally with VFI Risk, Impact, Strategy and Regional teams to complete market and entity level assessments of investment risk/return/impact profile. Participate in Investment Committee Working Groups to assess MFI action plans.

  • Research and interpret company data to facilitate investment proposal recommendations, including interviews with MFI management and other stakeholders.

  • Evaluate credit applications utilizing CAMELS methodology (Capital adequacy, asset quality, management, earnings, liquidity, and market sensitivty).

  • Design and utilize financial modeling to assess valuation.

  • Maintain up-to-date knowledge of industry happenings and current events, conduct primary and secondary research from industry sources.

  • Responsible for the coordination of and preparation for Impact Investment Committee meetings, including organizing meetings, preparing meeting materials and assembling pre-read packs, presentation of investment proposals for approval when needed, and recording of meeting minutes.

  • Lead Investment Committee meetings, including setting agendas, moderating, and sponsoring investment proposals for approval.

  • Report to Impact Investment Committee performance on previously approved investment trasactions and assist Global Asset Management Director in following up accountability for investment contingencies.

  • Work directly with MFIs to resolve gaps and concerns, and escalate severe problems or issues to senior management.

  • Identify potential investment opportunities.

  • Responsible for updating the Investment Policy and Terms of Reference.

  • Provide investment pipeline for casfhlow forecasting.

Portfolio Management and Reporting:

  • Evaluate existing investment strategies both for performance monitoring and for potential opportunities to increase efficiency through structural or other modifications.

  • Periodically review performance and risk across all investments.

  • Collect and analyze MFI rolling funding forecasts.

  • Maintain awareness of market, economic, and political developments that impact the risk profile of the portfolio.

  • Manage portfolio analysis (performance, composition, etc.) and reporting to SLT, Impact Investment Committee, Management, and the Board.

Treasury and Other Support:

  • Provide support to the folowing treasury functions as needed:

  • Contribute to ad hoc financial analysis requests and projects in order to cross train and support the wider team when possible.

  • Assist with the GC Investment component of the annual planning process, including compiling MFI funding plans.

Project Resource Management:

  • Continually provide a proactive problem solving approach to issues and delays to ensure a timely implementation of the project and/or response to lenders.

  • Communicate effectively with internal GC departments, regional teams and MFI management teams.

  • Continually report on project progress internally.

  • Coordinate all stakeholders and ensure each is doing what is required of them to complete projects / external requests.

  • Resolves any issues and solves problem throughout the life of the project.

  • Acts as a mediator between stakeholders and the Finance team.

KNOWLEDGE, SKILLS & ABILITIES:

  • At least 5 years direct financial analysis experience, ideally in banking or related investing or lending practices.

  • Demonstrated intercultural communication and influencing skills.

  • Theoretical knowledge of and/or experience with foreign currency risk and hedging.

  • Bachelor Degree, preferably in Finance, Accounting, Business, Economics or related quantitative discipline.

  • Strong MS Excel skills required, with competency in intermediate to advanced functions.

  • Advanced knowledge of financial markets.

  • Fluency in written and spoken English.

Preferred:

  • International / Multinational experience preferred, in particular in emerging markets.

  • Masters Degree (MBA, MS Accounting, etc) and/or professional certification (CPA/CFA).

  • Highly organized, with the initiative and ability to work with limited supervision.

  • Ability to work in a fast-paced environment on multiple projects under tight deadlines.

  • Ability to work effectively within a small team setting.

  • Organized, detail oriented and extremely thorough while having the confidence and communication skills to ensure work processes are completed accurately and appropriately.

  • Strong problem solving skills and demonstrated ability to take initiative and critically analyze processes and procedures in a push toward constant improvement.

Work Environment/Travel:

  • National/international travel anticipated up to 10% of the time and flexibility to communicate with colleagues in different timezones (email/skype/phone).

  • Experience working with colleagues in different languages and timezones.

Director, Staff Care

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

The Director of Staff Care reports to the Partnership Leader - Security, Safety & Resilience (PL-SSR), but will also regularly work directly with the Chief People & Culture Officer (CPO), the wider People & Culture leadership team and the organisation’s Executive leadership team. The role provides leadership in defining Staff Care and Wellbeing strategy, philosophy, and programs that will impact World Vision International’s (WVI) most important asset – its people.

WVI operates in a number of high risk dynamic operational contexts that have an effect on the wellbeing of staff. Building on current established practice, the Director of Staff Care is expected to apply continuous improvement principles in reimagining wellbeing and mental health in the organisation – creating opportunities to challenge norms, assumptions and work design to ensure WVI is delivering impactful support to staff and leaders in the most effective ways. The role is responsible for ensuring there is a critical organisational focus on the physical, mental and spiritual well-being of staff and leaders in designing the future organisation.

KEY RESPONSIBILITIES:

Staff Care Strategy & Practice Development:

  • Lead the development and implementation of global Staff Care and Wellbeing strategies and practice. Ensuring Staff Care practice is in alignment with WVI P&C policies and internationally accepted current practice.

  • Collaborate with multiple stakeholders to ensure that the Staff Care strategy aligns with expected organisational outcomes and reflects the values and vison of WVI.

  • Apply continuous improvement principles in reimagining current norms and assumptions in Staff Care, Wellbeing and Mental Health practice.

Strategic Staff Care Leadership:

  • Provide leadership, advice, direction and counsel to Executive, Global, Regional and Country level leaders on Staff Care, Wellbeing and Mental Health issues.

  • Provide leadership and direction to the global Staff Care team, setting strategic goals, overseeing operational planning and ensuring timely delivery operational of programmes and interventions as needed.

  • Lead the development of innovative Staff Care products and programmes for leaders and staff.

  • Ensure that Staff Wellness Education (SWE) and Critical Incident Stress Management (CISM) practice and delivery is aligned with accepted practice and international crisis care standards.

  • Deliver Staff Care services as required.

Relationship Management:

  • Lead the development of standards and performance metrics through setting clear direction and empowering and influencing others.

  • Act as a strategic link for the promotion of sound Staff Care, Wellbeing and Mental Health practice for National Offices, Regional Offices and Response operations.

  • Regularly liaise with the wider Staff Care network (including Support Offices) on emerging issues and provide a conduit to escalate concerns to senior leaders.

  • Actively contribute to internal and external fora, working groups and networks related to Staff Care, Wellbeing and Mental Health.

  • Work closely with members of the Executive Leadership Team, P&C Leadership Tea and Security, Safety and Resilience SLT promoting mutual learning, support and accountability.

Capacity Building:

  • Develop appropriate workforce & succession planning that ensures the organisations ability to deliver Staff Care, Wellbeing and Mental Health solutions in fluid high risk environments.

  • Oversee the development and implementation of global capacity building plan for operational Staff Care, Wellbeing and Mental Health practice.

  • Engage with senior leaders to raise the awareness of Staff Care protocols and practice.

  • Develop a professional culture of innovation, learning and mentoring in relation to Staff Care. WVI should be seen as the ‘employer of choice’ and a ‘thought leader’ for INGO Staff Care professionals.

Knowledge Management & Quality Assurance:

  • Promote alignment with WVI Staff Care Policy and practice.

  • Lead the process of continuous learning on current international accepted practice in Staff Care, Wellbeing and Mental Health management & analysis, identifying tools and processes that can be implemented into WV operations globally.

  • Encourage mutual learning on Staff Care issues at a Regional and Global level.

  • Assist in the facilitation of and coordination of Staff Care, Wellbeing and Mental Health information sharing forum/network that promotes the embedding of sound Staff Care practice into all layers of WV’s programmes.

  • Facilitate the documentation of best practice and contribute to a wider community of practice and develop a center of excellence.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters, or Doctorate in a mental health, or related profession (i.e. Organisational Psychologist, Social Work, Counselling, Pastoral Counselling, or a related health, social or education science).

  • Proven senior management experience in managing Staff Care and Well-being in a large complex organisation.

  • At least 5 years’ experience post licensure (if applicable).

  • Experience in in delivering emergency psychosocial services in Humanitarian, Military or Emergency Services organisations.

  • Demonstrated ability in developing wellness/resilience programmes for staff, leaders and the wider organization that focus on assessing psychosocial risks and shaping work design to reduce psychological distress and improves the overall mental well-being of the organisation.

  • Licensed in a recognised Mental Health discipline, or significant Organisational Psychology experience.

  • Preference given to persons who have proven experience in developing programmes and delivering emergency psychosocial services that take culture, language, context, local resources & traditions into consideration.

  • Additional preference given to persons who have formal training or working knowledge in wellness / resiliency education and CISM.

  • Strong English language skills, further ability to operate in French or Spanish would be an advantage.

Preferred:

  • Proven people leader with the ability to influence widely across a diverse international organisation.

  • Proven business acumen and political savvy, must know how to get things done through formal and informal channels.

  • Skilful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.

  • Ability to operate effectively and responsively in a fast changing, ambiguous environment and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.

  • Demonstrated work experience in one or more areas of humanitarian operations, emergency relief, human resources, organizational development, military or emergency services; preferably in an international, cross-cultural work environment.

  • Demonstrated consultative leadership style that will promote social support & team cohesion.

Work Environment/Travel:

  • The position requires ability and willingness to travel internationally up to 25% of the time, including potentially high risk operational areas.

  • Flexibility in work hours is expected given this is a global role.

  • Must be physically able to travel to a variety of challenging operational contexts that may have very basic living conditions and infrastructure.

Communications Manager, VisionFund

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where VF/WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

We are looking for a creative and excellent writer and content manager to support VisionFund with the development of internal and external communications. Your role is to source, create and provide communications content that engages with and educates audiences about the impact of VisionFund's work across its network, globally.

You will support the President’s office and VisionFund leaders in developing relevant communication pieces using internal communication channels to foster and maintain a culture of knowledge sharing and engagement across VisionFund International.

Working alongside the Director, you will provide high quality communication and content to support marketing and fundraising, website, branding and also meet internal communication objectives and projects such as the Annual Report, donor reporting, among others.

KEY RESPONSIBILITIES:

Develop strategic global internal and external communications:

  • Position VFI as a leading global MFI organization by communicating best practice and achievements, to change perceptions of microfinance and influence behaviours of key audiences.

  • Resource and manage communication content, guidance and review for all collateral and messaging for internal and external audiences including writing the annual report and other ongoing communiques to staff and board members.

  • As needed, account manage external agencies/printers and freelancers to produce creative communication projects together with Marketing staff.

  • Accountable for the overall distribution of content through various channels, including media, website, social media and various internal communication channels.

  • Manage and ensure quality is retained on platforms holding VisionFund content, e.g. casual content library, WV media library, WV Central, TheNet and any other chosen platform.

  • Advise, maintain and write content for the VisionFund website and intranets, as well as social media platforms.

  • Work with and support the Director to strategize and implement crises and issues engagement plans.

  • Implement best practice measurement and evaluation tools to monitor communications projects and strategy.

  • Monitor and evaluate effectiveness of communication channels & content. Measuring impact and using insights to improve communication at VFI.

Manage content including creation and distribution:

  • Accountable for the overall acquisition of distribution of content through various channels, including media, website, social media and various internal communication channels.

  • Resource and manage communication content, guidance and review for all collateral and messaging for a mix of internal and external audiences.

  • Manage and ensure quality is retained on platforms for holding VisionFund content, e.g. casual content library, WV media library, WV Central, TheNet and any other chosen platform.

Manage internal communication channels to foster and maintain staff engagement:

  • Write and create dynamic, brand appropriate pieces/presentations and messaging for staff, board and external audiences.

  • Develop, implement, review and evaluate new and innovative ways to engage staff in VisionFund International and MFIs as well as to communicate across the Partnership.

  • Working with the Communications Network Officer, identify, research and edit news, updates and stories from around the network and share content through internal communications channels.

  • Work with Director to provide support to senior leadership team by sourcing or creating resources and communication guidance on presentations and other collateral and messaging.

Support Fundraising /Sales Focus:

  • Support the Director of Marketing and Engagement to implement marketing strategy for VFI and for fundraising by managing creation and flow of content.

  • Align communications strategy with engagement objectives.

Work with the Communications Network Officer:

  • In partnership, implement a programme of communication skills training to build capacity in the MFI network.

  • Work with the Network Communications Officer to provide training through various methods including group training sessions, one-to-one support, on the job training and the creation of training materials.

  • Set and monitor communication assignments and direct MFI and World Vision communicators to deliver written, photo and video content.

  • Develop and build capacity so that Network Communicators contribute to the global external communications effort, by providing stories and news on relevant and timely development and local and/or regional successes.

KNOWLEDGE, SKILLS & ABILITIES:

  • Experience writing content for various platforms, including websites, press releases, newsletters.

  • Experience managing and overseeing creative projects, including working with external providers.

  • Experience in creating presentations.

  • Experience in teaching and/or mentoring individuals or groups, and creating necessary support materials.

  • Five years working in field of communications or equivalent field.

  • Experience working overseas with other cultures, especially in a developing country.

  • Experience in internal communications and change management.

  • Experience in content management, such as uploading and inputting metadata into content databases.

  • Experience working as part of fundraising team and knowledge of its necessary resources.

  • Undergraduate degree (preferably in communications or equivalent).

  • Proven excellent written and verbal communication skills, journalistic experience desirable.

  • Excellent interpersonal skills (specifically working with CEOs and people from other cultures).

  • Excellent working knowledge of Word, Excel, PowerPoint, Photoshop, Final Cut.

  • Ability to shoot and edit basic video and take well-framed, appropriately exposed photos.

  • Confident working with digital content, including working in back-end systems and databases, creating different file types and uploading to online platforms.

Preferred:

  • Working knowledge of design tools such as Photoshop, InDesign.

  • Understanding and awareness of cross-cultural communications.

  • Knowledge of development issues.

  • Fluency in other languages, in particular Spanish or French desirable.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

International Recruiter

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF POSITION:

World Vision International is looking for a Bi-Lingual (English/French) International Recruiter, motivated to find great talent for the organization. As a Talent Acquisition team, we are united to deliver an outstanding customer experience, linking high performing talent with fulfilling opportunities to serve the world’s most vulnerable children.

We are seeking an experienced International Recruiter with knowledge of how to extensively source for talent globally in relief and development contexts, the know-how to reach them, and the experience to land and bring them onboard.

You will have experience in recruiting high volume middle level management and technical positions, as well as all aspects of the sourcing, selection and offer process ensuring a positive candidate experience.

This position will provide effective, transparent and legally compliant international recruitment services. They will serve as a trusted partner and provide consistent outstanding customer service to clients, ensuring positions are filled with exceptional servant professionals in order to deliver quality ministry to the communities and children we seek to serve. This will be accomplished through influencing key clients and stakeholders, building strategic referral networks and talent pipelines, forecasting, sourcing, screening, assessing and guiding selection processes with the goal of filling roles within the agreed timeline in the most cost effective manner.

World Vision is a Christian humanitarian, development and advocacy organization devoted to improving the lives of children, families and their communities around the world. Our 42,000+ staff members working in more than 90 countries are united through our ethos, mission and shared desire for all individuals, especially children, to overcome poverty, inequality and injustice.

KEY RESPONSIBILITIES:

Client Management, Customer Service & Strategy Development:

  • Conduct thorough Position Brief (intake meeting) with hiring manager for each position posted.

  • Coordinate with Regional and National office leaders/hiring managers to forecast hiring needs and create a diversity sourcing and recruitment strategy as needed.

  • Develop, build and maintain relationships with hiring managers and People & Culture (P&C) staff in West Africa and other designated group of hiring offices in order to fill all international assignee vacancies in a timely manner.

  • Provide high touch end-to-end process support to clients by actively engaging with hiring managers, P&C Business Partners and candidates throughout the entire search process, providing frequent (weekly) updates on the progress of the search and incorporating feedback.

  • Develop, build, and influence candidate relationships through ongoing communications regarding questions, updates, and status during the search process.

Candidate Sourcing & Screening:

  • Develop and maintain multiple channels and networks to build a deep, diverse, and reliable sourcing pools from French speaking countries, group of countries or technical or functional areas. Proactively identify and develop effective sourcing strategies (e.g. networking contacts, system queries/searches, religious institutions, College/Universities presentations).

  • Source potential candidates on LinkedIn and DevEx and also on other platforms. Work with assigned Sourcing Specialist on hard to fill roles as needed, and getting highly qualified French speaking candidates.

  • Craft and send personalized recruiting emails with current job openings to passive candidates. Create advertisements and job postings using WVI guidelines and templates.

  • Maintain knowledge of and sensitivity to the constantly changing environment of the marketplace relative to the sourcing and recruitment of qualified professionals in the development sector.

  • Work in close partnership with hiring managers to achieve service level agreements and recruitment objectives for assigned positions by verifying appropriate position requirements, budget and target source.

  • Conduct effective screening, interviewing, and assessments for the best candidates for a position match using behavioural interviewing techniques.

  • Develop, build and maintain candidate relationships through ongoing communications regarding questions, updates and status during the interview process.

Recruitment Administration and Systems Support:

  • Negotiate offer with selected candidate within limits specified by hiring office and issue contract for candidate selected.

  • Initiate PAF (Payroll) paperwork based on candidate acceptance.

  • Coordinate with Global Centre Onboarding team (GC_Onboarding) to ensure appropriate orientation/on-boarding support is provided to new hires.

  • Coordinate new hire relocation with support from GC_Onboarding.

  • Support staff and Regional or National P&C in process of relocating new hire to new assignment/location (salary & benefits administration changes, logistics, Visa/travel arrangements).

  • Utilize Workday recruitment tool appropriately and efficiently to ensure consistent, timely and accurate data entry and management.

  • Maintain current knowledge of applicable laws, regulations and trends in recruitment, WVI organizational policies, benefits and compensation, relocation and repatriation.

  • Conduct recruitment responsibilities in a professional, strategic, service-oriented, responsive, innovative, ethical and cost effective manner in accordance with WVI goals and Christian principles.

General:

  • May work on other recruitments other than those of their clients.

  • May support Talent Acquisition Manager/ Leadership Recruiters in various hiring needs including translation and local coordination of interviews and processes of West Africa recruitments.

  • Will attend regular and monthly team meetings and training conferences.

  • Maybe required to travel for official matters as required and other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bi-lingual language abilities- written and spoken fluency in English and French.

  • A minimum of 5 years of human resources, talent acquisition, governance or programs related experience.

  • A minimum of 5 years of experience of recruiting and working in a high volume organization.

  • Bachelor’s degree or equivalent of 7 years of on the job training in recruitment.

  • Experience in recruitment of professional and technical positions.

  • Demonstrated ability to use creative sourcing and networking skills to connect with talent in different professions.

  • Successful skills and ability to prioritize effectively and manage multiple projects in a fast paced and ever-changing multinational organization.

  • Full-cycle recruiting experience.

  • The ability to operate within a geographically dispersed organization.

  • Experience in international/global workforce in Africa context and possess cross-cultural sensitivity, knowledge of and ability to work with people of diverse backgrounds.

  • A deep understanding and passion for recruitment , aware of the latest trends and global talent market.

  • Proficiency with Microsoft Office and Workday.

  • Certification in Internet Recruiting, Social Talent or equivalent certification.

  • Targeted Selection certification or behavioural interviewing training.

Preferred:

  • Working knowledge of Humanitarian INGO’s in West Africa, and knowledge of relief contexts is highly desirable.

  • Experience in forecasting of workforce/staffing needs.

  • Demonstrated computer literacy to include experience in tracking recruitment outcomes/metrics.

  • Expertise in advanced internet searching, candidate research, and cold-calling.

  • Confidence in all settings when advising/partnering with business partners, hiring managers and other stakeholders.

  • Must be in full agreement and support of WV’s Core Values, along with spiritual maturity to evaluate candidate’s motivational fit for the organization.

  • Solutions-oriented with strong problem-solving and follow-up skills.

  • A self-starter who is driven to find the best candidates for the positions and can work in an environment with minimal supervision; team player, collaborator, and able to effectively network amongst all levels within and outside of the organization.

  • Must have strong interpersonal, negotiation and oral/written communication skills - ability to provide exceptional customer service.

Work Environment/Travel:

  • The position requires ability and willingness to travel up to 10% of the time.

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