EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Education & Skills Development Specialist - Bangladesh

PURPOSE OF POSITION:

To provide leadership and management of the World Vision’s Education as integrated in the Child Protection portfolio in Bangladesh Refugee Crisis Response Program. The position holder will be responsible to directly manage projects, support Education staff in the implementation of World Vision’s education as integrated in the Child Protection portfolio. S/He will be responsible for coordination with the education subsector, reporting, cross departmental coordination, financial accountability and external stakeholder engagement.

MAJOR RESPONSIBILITIES:

Project Implementation & Management:

  • Take lead in implementation of education and skills development for children and adolescents respectively while coordinating effectively with both Child Protection Education staff.

  • Manage and support the Education Program Implementation Team including Coaching with clear standards of accountability.

  • Support the integration of pre-vocational and foundational skills training PSS, and life skills during the implementation of multi-purpose child and adolescent centres while coordinating with the Child protection team.

  • Ensure cross departmental coordination is taking place between Education team, Child protection, GBV and the respective World Vision Support Departments.

  • Ensure all education projects meet grant requirements including time frame, resource allocation, scope and risk management.

  • Work with the Human Resources team on recruitment and orientation for new program team staff.

  • Provide opportunities for capacity building to all education staff in consultation with the Sector lead and Human Resources Department to ensure proper technical, managerial and personal development.

  • Know grant/donors regulations, compliance issues and build the capacity of his/her team in this respect.

  • Ensure staff and education program compliance with the child safeguarding policy ( this include visitors and media protocols, partnering with communities and other agencies or CBOs and children participation).

  • Collaborate with Finance to review financial reports and maintain accurate spending reports and up-to-date budgets.

  • Lead and evaluate education projects’ budgets, projects’ funding, expenditures and accomplishments of ministry objectives.

  • Develop, Monitor and submit projects budgets, financial reports, cash flows, carry forwards, etc.

  • Provide relevant information from Education coordination, project review and monitoring for new grant initiatives (new projects, new donors) in collaboration with the Sector lead and Education Technical programs Manager.

Quality Education Program Implementation and Sustainability:

  • Update and maintain the Education implementation plan while collaborating with Programme Department to make sure programme designs are based on needs assessment findings (primary & secondary data) and analysis.

  • Ensure all programmes refer to technical standards, consider the education working group and government standards and are aligned with internal and external Strategic Objectives.

  • Ensure education plans are developed and implemented with community engagement, taking into account local needs.

  • Follow up with Accountability to respond to feedback from areas of implementation to strengthen Education sector approach.

  • Coordinate and support establishment of education data base to inform the education sector and donor reporting.

  • Develop strategic activities to mainstreaming child safeguarding including PSEA, disaster risk reduction and social cohesion.

  • Supervise and control all projects’ activities as set out in the Action Plan.

  • Prepare and conduct donor’s field visit to ensure proper communication and relationships.

  • Participate and review projects evaluations in close coordination with the internal and/or external evaluator.

Partnership, Networking & Advocacy:

  • Ensure collaborative planning with external stakeholders such as UNICEF, Education Sector coordinators and co-chairs, Camp in charges, other NGOs, Govt ministries community representatives and stakeholders.

  • Ensure World Vision is appropriately represented at the education sub sector and it’s affiliated focused Working Groups.

  • Represent World Vision with appropriate Donors and Government Ministries including the Ministry of Education.

  • Ensure partner agencies are engaged and on target with program implementation expectations.

Advocacy:

  • Represent WV and our EIE work internally and externally, contributing proactively to advocacy, media and comms messaging as well as through technical policy and practice developments, evidence and research.

  • Ensure humanitarian education work contributes towards both global programmes, organizational and global advocacy objectives, including the Education in Emergencies Breakthrough.

  • To support delivery of policy and practice changes through advocacy to key donors to influence the financing, quality, prioritization of humanitarian response in education.

  • Liaise and engage with the relevant external bodies and organizations within the sector, including INEE and the Global Education Cluster as relevant.

KNOWLEDGE, SKILLS & ABILITIES:

  • Must have at least a Bachelor or Master’s degree in relevant field.

  • At least 5 years of practical experience in humanitarian related work.

  • Excellent English written and verbal communication skills.

  • Substantive operational experience and a track record of success in delivering high quality emergency response programmes in education integrated with Child Protection, in sudden onset and chronic settings and demonstrable strong commitment to Education in Emergencies and skill development for women, men and youth.

  • Demonstrable experience in effective Project management.

  • Demonstrable experience in effective team and line management as well as capacity building mentoring and, coaching.

  • Strong communications and diplomacy skills (both written and verbal) at a level appropriate for high level external representation (lobbying, presentations).

  • Strong analytical skills and ability to develop recommendations for an appropriate response.

  • Understanding and practical experience of the work of the Education Cluster.

  • Highly developed writing skills (e.g. at level for producing an assessment report or proposal) and strong financial management skills (experience of working within budget constraints).

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

Preferred Skills, Knowledge and Experience:

  • Master’s or advanced degree in International Development/Education or related subject area.

  • INEE Practitioner.

  • Do No Harm practitioner.

  • Skill development practitioner.

  • Minimum of 3 years working experiences in the relevant field with Significant experience in integrated child protection and education programs.

  • Knowledge of INEE standards, Child Protection standards, adolescent and youth development programs and DRR strategies in the humanitarian sector.

  • Working knowledge of programs/projects cycle management.

  • Ability to maintain effective working relationships with all staff and other key partners.

  • Good planning and organizational skills.

  • Financial and program management skills.

  • Human Resource skills.

Work Environment/Travel:

  • Work environment: Field Office based.

  • Travel: 20 % Domestic/international travel may be required.

  • On call: 10%

  • Willingness to travel and work extensively - sometimes at short notice, in difficult places and under long hours - according to a results-based approach.

Cash & Markets Working Group Co-chair - Bangladesh

PURPOSE OF POSITION:

To work with humanitarian and development actors in Cox’s Bazar’s nexus environment to nurture a community of practice around transfer programming in refugee camps and host communities. To harmonize approaches, build evidence and best practice in-country through sharing of experience and building the capacity of members and other interested parties. Contribute to national and global learning via innovations and challenges in the context.

The co-chair drives collective progress and provides technical expertise for jointly agreed priorities established by the Working Group (WG), considering their collective views and seek consensus and collaboration by the group. The position holder helps finalize the WG’s Terms of Reference and Work Plan, and drives timely accomplishment of the Work Plan priorities by the group. In line with member expertise and interest, other agencies may be designated to lead on activities.

MAJOR RESPONSIBILITIES:

Co-chair Cash Coordination and Nurture Community of Practice:

  • In coordination with the WG Coordinator, work with organizations involved with cash/market based interventions. As the NGO counterpart, co-chair the technical working group and represent this working group in relevant sector and sub-sector meetings (food security, livelihoods, protection, etc.) and other external fora. Facilitate and maintain a community of practice in country through information sharing, guidance, advice and exchange of technical support. Promote innovative transfer programming in the response, in line with Government requirements.

  • Manage the technical aspect of coordination through meeting management as well as partner and stakeholder follow-up on pending issues from partners.

  • Presentations in relevant sectors, sub-sectors, technical WGs and other relevant external fora. Develop context specific tools on cash- and voucher transfers and support implementing NGOs and their partners in using these tools.

  • Support collaboration amongst WG group members to identify areas of improvement to more efficiently and effectively program markets-based interventions.

  • Develop and support, whenever possible, harmonized tools, approaches and procedures in CTP, including the harmonization of vulnerability criteria, transfer values, modalities of payment, assessment and monitoring activities.

  • Collaborate on joint assessments, planning, targeting and monitoring, when necessary.

  • Establish regular technical exchange with CWG members with a view to promoting an inclusive and transparent decision-making process.

  • Encourage collective negotiations with service providers for effective cash and voucher programme delivery.

  • Ensure organizations’ cash-based programming are accurately represented across all sectors in the 4w.

  • Ensure beneficiary involvement, accountability and transparency in CTP.

Capacity Building & Learning:

  • Identify capacity building needs through ongoing engagement with WG member organizations and build capacity in cash transfer programming through conducting basic and more advanced trainings for practitioners.

  • Determine learning event needs and facilitate the planning and implementation of learning events.

  • Identify capacity building needs, facilitate the development of priority training needs in collaboration with the partners and cross-sector leads.

  • Build CWG capacity through formal trainings, learning events and continued sharing/exchange of practical learning.

  • Follow up with participants of trainings on the utilization of knowledge gained and identify local experts for sustainability of coordination.

Research & Advocacy:

  • Participate in and promote regular meetings of the ISCG cash advocacy group. Gather information on the impact of in-kind programming versus voucher programming versus cash-based programming. Advocate for market based programming where this is considered most appropriate based on evidence.

  • Facilitate the sharing of project evaluation information across CWG actors to in an effort to identify trends in best practice and areas for improvement across market based programming.

  • Highlight cash and voucher transfer interventions that are most likely to be effective in each situation, drawing upon lessons learned and examples of good practice for rapid and appropriate response.

  • Evidence of impact of in-kind programming versus voucher programming vs cash programming with advocacy for market based programming where this is considered most appropriate.

  • Provide information to and gain information from donors, Government and the corporate sector to facilitate funding opportunities for cash learning and interventions.

  • Identify and advocate for opportunities to link emergency cash transfer projects with longer-term support to social transfers as part of social protection strategies, potentially significantly strengthening CTP preparedness at the State level;

  • Document cash-based experiences and maintain a repository of information, learning and reference resources.

KNOWLEDGE, SKILLS & ABILITIES:

  • A Master’s degree in an appropriate technical field (Humanitarian Assistance, Food Security and Livelihoods, etc) or equivalent experience.

  • A minimum of 3-years’ experience in cash/voucher/e-voucher transfer programming in a humanitarian response setting.

  • Experience in research; collecting and analyzing information and presenting well-written reports.

  • Strong public speaking and presentation skills. Able to present information to an external audience and conduct trainings.

  • Excellent coordination skills such as ability to liaise with various agencies/individuals, organize events, priorities work and ensure a smooth flow of information and an environment of cooperation and information sharing.

  • Excellent analytical skills with ability to influence decision makers.

  • Diplomacy and good interpersonal skills, together with the capacity to remain calm under pressure and not lose sight of strategic priorities.

  • Ability to monitor and analyze shifts in political, economic, and social contexts which may affect program approaches.

  • Ability to work independently and to work virtually with people located in different geographic locations and in other organizations.

  • Excellent spoken and written communication skills in English.

  • A sound understanding of the importance of gender in humanitarian work.

  • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts.

  • Committed to Equal Opportunities (e.g., gender, race, disability).

  • Innovative and creative to find lasting solutions to rapid, timely and appropriate humanitarian response.

Preferred Skills and Experience:

  • Experience and training in the EMMA tool kit (or other market assessment analysis tools) is an advantage.

Working Environment/Travel:

  • Work environment: Field Office based.

  • Travel: 20 % Domestic/international travel may be required.

  • On call: 10%

  • Willingness to travel and work extensively - sometimes at short notice, in difficult places and under long hours - according to a results-based approach.

WASH Sector Lead - Bangladesh Refugee Response

PURPOSE OF POSITION:

The WASH sector lead is responsible to lead, guide, supervise and support the WASH Sector staff for the overall smooth operations of WASH programs in camps and host communities.

S/he will coordinate and work collaboratively with other internal and external stakeholder to meet the standards effectively and efficiently.

MAJOR RESPONSIBILITIES:

  • Represent WVI at key sub-sector and sector coordination meeting– and others that may arise, as appropriate and relevant to operations (ongoing and planned).

  • Identify potential funding and partnership opportunities within the sector and donors, in line with WVI’s response strategy.

  • Identify and suggest collaborative opportunities for training, capacity building, monitoring and evaluation, assessments, program quality checks, etc., as appropriate.

  • Lead Join Response Plan design and development process for WASH sector

  • Share relevant sectoral information with Response Leadership & Operations, as appropriate.

  • To provide leadership in WASH program unit ensuring that there is compliance to organizational, and donor standards in the management of WASH programming

  • To implement WASH activities in the field level in coordination with other WASH actors, Site mgt and CIC and cluster

  • Guide and support to ensure timely and proper implementation of WASH activities

The position is accountable for the following:

Indicators:

  • Program - Lead design of WASH-related interventions, in line with international minimum standards and technical approaches/guidance articulated by sub-sectors and sectors.

  • Program - Working with programme officer and programme management, help develop timely and concise concept notes/proposals to help the WV programme attain its objectives with Rohingya refugees in the Cox’s Bazar assuring management of WASH from the point of technical assessment, implementation including ensuring water provision, ensuring sanitation facilities are constructed, hygiene kit distribution and awareness, technical monitoring, evaluation, documentation as well as reporting and accountability.

  • Initiate implementation of WASH programming, as per WV, donor and international standards, from strategic overview to systems, to operationalizing WASH programme strategy and donor guidelines and objectives.

  • Coordinate the initial general operations issues related to WASH such as administration, human resources, logistics and procurement, safety and security, communications, etc.

  • Work in liaison with CiC, Camp management agencies, service providers, community leaders and other stakeholders to ensure effective project implementation.

  • Coordinate with all sector based agencies in the camps to ensure compliance to inter agency and World Vision International standards for implementing WASH in emergencies.

  • Organize meetings with women, men and boys to ensure effective participation and support in the respective project activities.

  • Develop regular monthly, quarterly and annual project management documents including implementation plans and reports.

  • Actively support pre-distribution activities for hygiene kit distribution i.e. beneficiary assessment and sensitization.

  • Initiate hiring of staff for successful implementation of WASH programming in the Cox’s Bazar by WV.

  • To lead the capacity building initiatives and overall coordination of relevant training for project/departmental staff.

  • Engage the community in participatory exercise to develop context specific IEC materials and messages to facilitate community level sessions on WASH as appropriate and need.

  • Organize the awareness raising, campaign event/program in communities’ level at camp area coordinating with different stakeholders.

  • Advocacy – Elevate Children Protection in Emergencies & Protection advocacy issues to Communications & Advocacy team as part of response messaging.

  • Establish and liaise closely with other partners, agencies and local leaders regarding project activities to ensure a coordinated approach to project implementation.

  • Coordinate and participate in interagency assessments.

  • Finance – Monitor WASH sector budget as well as WASH related project expenses and have immediate action to implement/expense approved budget on time.

  • M&E – Support M&E and WASH staff ensure data collected (for reporting, monitoring, analysis, etc.) meets sub-sector, sector, and donor needs. Data collected should adhere to international minimum standards, help to inform quality of ongoing interventions, and inform design of future interventions.

KNOWLEDGE, SKILLS & ABILITIES:

  • Degree in WASH related sector, Public Health, Human Development, Engineering, Environment and/or Geology.

  • At least 5 years of practical experience in humanitarian related work.

  • Excellent English written and verbal communication skills.

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

  • Knowledge and application of Core Humanitarian Standards (CHS), Sphere standards for WASH.

  • Knowledge on current development and emergence issues.

  • Good conceptual and practical skill to write project concept paper and design documents of the project.

  • Good knowledge and skills in forecasting and budgeting.

  • Good facilitation skill of Training, Seminar and Advocacy programs.

  • Proven management and leadership ability.

  • Good communication and networking skills.

  • Decision making and conflict resolution skills.

  • Competent in using MS Word, MS Excel and PowerPoint presentation.

Preferred:

  • Post graduate degree.

  • Ability to work under stressful condition and adaptive to local culture and situation.

  • Minimum of 3-5 years working experiences in the relevant field.

  • HEAT trained is preferable.

  • World Vision experience.

  • Baseline survey, Evaluation and Monitoring process and tools.

Work Environment/Travel:

  • Must be willing and able to travel in field at least 40-60% as per need

  • Project locations are in remote areas in refugee camp. Staff is expected to live in his/her based location.

Resource Development Director, WV Bangladesh

BACKGROUND:

World Vision Bangladesh has a funded grant portfolio of over $100 million, with a significant volume of new opportunities that are actively managed in our current pipeline. There is significant potential for additional growth, which will require more proactive capture planning and management in seamless partnership with key World Vision Support Offices (SOs) and regional partners around the world. The Resource Development Director (RDD), a key leader within the Senior Leadership Team (SLT), provides strategic leadership in capture planning and implementation, bid management, oversight of donor research and analytic and pipeline management and facilitation/execution of WVB’s grant acquisition strategy, Additionally, the Resource Development Director ensures resource diversification, strengthened donor networking, and improved resource acquisition capabilities for World Vision Bangladesh. Furthermore, the RDD will train and /or build the capacity of all resource development staff, assure strategic inter-departmental collaboration with the Program Quality and Technical (PDQA) staff, Finance staff (in particular with the development of cost proposals), Operations Department, while assuring the provision of any and all requisite support to the Refugee Response program development team.

PURPOSE OF POSITION:

This position is a critical and key position of the National Office (NO) Team to lead the development and roll out of the National Office Resource Development Strategy, in alignment with World Vision’s global strategy, Our Promise 2030, and National Office strategies. As such, the Resource Development Director (RDD) will:

  • Lead and manage the National Office Resource Development Unit in Bangladesh to drive growth and diversification of grant income (bilateral, multilateral, major foundations and corporations, gifts in kind (GIK), non-food items etc.) in accordance to the Bangladesh National Office Resource Development Strategy.

  • Lead development and management of capture plans for World Vision Bangladesh (WVB) in order to maximize our ability to compete for high priority grant opportunities, both as a sub and prime in close collaboration with SOs and all internal WVB constituents (Technical teams, i.e. “PDQA,” Finance, People and Culture (P&C) etc.).

  • Oversee management of all live bids, and participate/lead major bi-lateral (e.g., USAID, DFID) bids in close collaboration with Support Office (SO) Resource Development Teams.

  • Assure the resource acquisition is strategic, focused and meets or exceeds targets as established by WVB leadership.

  • Coordinate with the Senior Director for Operations and Resource Management, National Director, Technical Directors and other internal constituents to develop strong relationships with high priority donors, as well as partnerships with potential subs and primes for future bids.

  • Establish and maintain functional relationships, capacity and collaboration among national, regional, support office and global center teams to effectively grow the national office portfolio.

  • Build the capacity of World Vision Bangladesh (WVB) capacity in grant acquisition, and specifically capture planning, capture management, bid management, and partnering in coordination with Regional Resource Development (RDU) Director; all such work will be aligned with the global Fragile Context Initiative and Grants Acquisition and Management (GAM) strategic priorities for the growth and management of grants in fragile contexts wherever appropriate and feasible.

The role reports to the Senior Director for Operations and Resource Management with matrix reporting to the Regional Resource Development (RDU) Director.

MAJOR RESPONSIBILITIES:

Resource Acquisition:

Capture plan development and management; bid management; donor engagement.

Develop rigorous capture plans, consistent with Shipley model/approach allowing for two year planning and preparation horizon that aligns all relevant actors including: Support Office teams, technical teams, finance, Operations, P&C, National Director, Refugee Response fund raising team and others as appropriate.

Assure effective management of all capture plans, and take responsibility for leading and/or playing substantive role in management of high priority opportunities (in particular major USAID, DFID and other bi-lateral opportunities).

Assure quality management of live bids including, but not limited to:

  • Managing go/no-go decision process involving SOs and key internal constituents (National Director (ND), technical teams, Operations Department, Finance, etc.) within 24 hours from the release of an opportunity; development of detailed bid preparation plan (or “Bid Action Plan”) within 24 hours of “go” decision which clearly delineates timelines and responsibilities for all aspects of the bid process; lead color team reviews of major bids (over $5m), assuring that all reviewers understand their roles in review process; assure development of and adherence to compliance matrix to address all donor requirements; coordinate development of questions/feedback, in collaboration with SOs, Senior Leadership Team (SLT), for all RFA, NOFOs RFIs and other bi-lateral opportunities, and timely submission of same; coordinate with Finance and PDQA (technical teams) to assure preparation of highly competitive and well budgeted technical plans that maximize cost recover for Bangladesh National Office (NO, or WVB) staff wherever possible; other bid management tasks as periodically identified and required.

  • Actively engage and participate in strategic country donor meetings with subset of high priority donors as identified through rigorous market analyses, agreed upon by SMT, and documented in WVB Strategic Plan.

  • Working with WVB leadership, identify key relationships to strengthen national office positioning and elevate WV’s profile with government, multilateral and private sector donors.

  • Ensure that the WVB and Regional Development Unit teams work in collaboration with SOs’ grant teams to actively maintain strong donor relationships at global, regional and country level, developing engagement strategies for each donor or a group of donors.

  • In coordination with WVB Communications Director ensure the implementation of the global impact framework, and support the development of capacity statements, marketing and communication materials using the technical branding approach for donor engagement and prepositioning.

  • Facilitate relationships and build credibility with donors, using previous success and documented best practices in grant management.

Analytics and Pipeline Management:

  • Oversee BD Analyst to assure that WVB is prioritizing the right opportunities, has an accurate assessment of the competitive landscape and our win potential for specific opportunities; understands our comparative advantages (and

  • disadvantages); identifies partners that maximize likelihood of building highly competitive consortiums; conducts literature reviews as required to inform technical strategy; and other research/analytics as required and appropriate.

  • Establish an effective opportunity pipeline per industry standards that qualifies, prioritizes, and tracks all opportunities from early capture (two years before live) through post submission “lessons learned” for all major

  • opportunities. Bid management systems should use gated approach (consistent with Shipley system), and be updated in real time and made accessible to WB leadership.

  • Oversee and/or participate in development and roll out of BD dashboards to keep senior leadership apprised of our progress towards BD targets, including but not limited to real time dollar win rate analyses.

Capacity Building:

  • Ensure all WVB staff involved in grants, including the position holder have completed and are Proposal pro certified.

  • Lead, manage and provide capacity-building support to employees in the WVB team, & seconded staff by ensuring clear goals and accountabilities are established and achieved.

  • Ensure individuals’ performance and development needs are met, and employees are high performing and engaged.

  • Identify capacity gaps at WVB in grants acquisition and management and other factors leading to poor win rates and grants implementation and work with SOs and the Regional Development Unit (RDU) to address them.

  • Lead with the SOs and regional RDU, the roll out of the partnership grants acquisition training software (i.e. Proposal Pro) and the use of Horizon for opportunity tracking.

  • Develop a strong successor to be able to take up increasing grant management responsibility.

Strategy and Leadership:

  • In coordination with the National Director, Senior Director for Operations and Resource Management, PDQA and other internal constituents as well as the Regional Resource Development Unit lead, develop and/or revise of the NO resource acquisition strategy to assure WVB acquisition targets are met.

  • In accordance with Global Fragile Context Strategy, WV processes for fragile context and the WVB Business Planning Cycle, assist the National Director and Senior Leadership Team in setting annual grant income projections to be used in the National Director’s Performance.

  • Provide day to day leadership and management to the National Office Resource Development to ensure timely and efficient support for capture planning and implementation, bid management, supervision of BD analytic including, but not limited to: donor market analyses; donor prioritization; competitive analyses; establishment of web based pipeline management system to assure real time updates in HORIZON and others as need be.

Other:

  • Carry out additional responsibilities as assigned by the ND/Ops Director.

  • Attend and lead devotional meetings.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s Degree in International Development, International Relations, Rural Development, Social Science or any related field.

  • Minimum of five years’ demonstrable, hands on experience in grant acquisition, including experience developing and managing capture plans and applications/bids managing capture plans; managing bids for opportunities large opportunities targeting major bilateral and multilateral institutional donors.

  • Robust understanding of World Vision Context and prior experience working on resource collaboration with SOs is highly desirable.

  • Demonstrated success achieving high win rate for large (over $20m) bid portfolios. Experienced networker with strong skills in donor relations, negotiation, and partnership brokering and management.

  • Up-to-date knowledge of the donor landscape and trends in the development and humanitarian sectors.

  • Strong inter-personal skills, and proven team-player.

  • Able to solve complex problems and to exercise independent judgment.

  • Able to work in a cross-cultural environment with a multi-national staff.

  • Must be a committed one, able to stand above denominational diversities.

  • Strong influencing and networking skills; consortia/network development experience.

  • Experience in acquiring funding from private donors (foundations and corporations).

  • Ability to provide support and training to staff and partners and to “translate” donor language related to guidelines and different requirements to ensure that both concept notes/proposals and project implementation are compliant with donor requirements.

  • Experience with public-private partnerships.

  • If candidate is a WV staff, completed Proposal pro certification. G2G certified training is a plus.

Preferred Skills, Knowledge and Experience:

  • Knowledge of workings with major donors, such as USAID/OFDA/DoL, DFID, UN, DFAT, EC/ECHO/DIPECHO, UN agencies, WFP, ADB/WB. Global Fund.

  • Experience in working in fragile context countries, humanitarian assistance and complex environments.

  • Experience forming, leading, and working in consortia.

Work Environment/Travel:

  • Work environment: Office-based with frequent travel within National office and support offices.

  • Travel: up to of 15% International travel may be required.

Director of Collaboration

*Preferred position locations: Asia and Latin America. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Director role is responsible for managing and maintaining global IT processes and standards relevant to their area. This position manages multiple IT processes within one functional area and provides IT services to one or more regions globally.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

MAJOR RESPONSIBILITIES:

Business and IT Strategy:

  • Develops the tactical components and strategies to achieve goals at an enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Articulates change.

  • Is active and visible throughout the change process.

  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change.

  • Identifies and removes obstacles to change.

Governance:

  • Leads or participates in a customer advisory board to manage IT services demand.

  • Communicates client’s needs and priorities and provides feedback on pricing and investment.

Architecture:

  • Provides input to technology planning within multiple functional areas.

  • Implements solutions consistent with current and future architecture.

Process Improvements:

  • Manages the improvement processes that impact customer satisfaction and relationships.

  • Owns the designated processes and is accountable for ensuring that established processes are followed.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements

IT Technology Development:

  • Directs the development and implementation of technology solutions required to increase business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

  • Requires experience in managing teams and building relationships with people at a variety of levels.

  • Typically has 10 to 15 years of IT and business/industry work experience, with knowledge of one process/service.

  • Requires demonstrated ability to launch and deliver one or more IT project(s) on time and within budget.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Demonstrable experience leading both technical and business teams through the design, implementation, change management, and operational support of organizational collaboration and communications capabilities (such as email, productivity platforms, and various forms of collaboration services).

  • Have led a globally composite team through a complex enterprise technology migration.

  • Demonstrable ability to both design and execute upon a capability based roadmap for enterprise collaboration, communications, and productivity investments.

  • Experience managing and maintaining complex financial charges both external and internal to the organization.

  • Experience with any of the following technology platforms/services which include, but are not limited to: Lotus Notes, Microsoft O365, Google GSuite, Facebook for Workplace.

  • Demonstrable experience with the enterprise support aspects within the IT lifecycle value chain.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Response Comms Director - Refugee Response, Bangladesh

PURPOSE OF POSITION:

To strategically and operationally lead field communications for World Vision’s Rohingya refugee response; to provide the leadership, support and resource to enable the World Vision Partnership to appropriately engage with its various public engagement audiences in order to raise funds and profile and support World Vision’s (WV) advocacy efforts, while protecting and promoting WV’s response work. To effectively assist the Response Director and her/his Response management team in all required key communication products and statements.

MAJOR RESPONSIBILITIES:

Communications Strategy and Management:

  • Adapt the Rohingya refugee response communications strategy in response to changing circumstances on the ground and/or World Vision Partnership expectations.

  • Provide line management for communications staff.

  • Build the Humanitarian Emergency Affairs (HEA) communications capacity of communications staff.

  • Ensure the sensitization of all non-Communications staff in the response to communications processes, protocols and responsibilities. Support response communications staff to train non-communications staff in basic communications skills (photography, branding requirements, local media interview skills, Communicating with Communities best practices).

  • Oversee the design and implementation of project posters, brochures, audio and video media used with beneficiaries, following Communicating with Communities good practices and CwC Working Group contextual practices.

Response Senior Leadership Team:

  • Advise Response Director on issues of importance regarding humanitarian communications, programmes, operations and policies via the Senior Leadership Team.

  • Contribute to the Response Senior Leadership Team (SLT) processes and decisions, including context monitoring from a risk communications point of view.

  • Lead Incident Management team for crisis communications incidents, and serve on team for other categories of incidents, as requested by Response Director.

  • Advise the regional, national and global communications teams and relevant World Vision Partnership stakeholders (media, social media, marketing, advocacy, leadership, etc.) on key communications and risk issues, initiatives and messaging globally, regionally and nationally.

Positioning and Coordination:

  • Build productive working relationships with Cox’s Bazar leadership and communications counterparts at key UN and NGO partners, as well as donors, for positioning and coordination.

  • Work with UN and INGO colleagues on communications strategies for interagency research, advocacy, and other initiatives, partnering with the Response Advocacy Manager.

  • Make sure World Vision brand guidelines are well understood by Response staff and are implemented to quality standards. Conduct periodic visibility audits to ensure WV’s interventions in the refugee camps and host communities are appropriately branded.

Resource/Report Production Management:

  • Coordinate with programme information officers or their equivalent in each office to ensure the delivery of key World Vision Partnership and Humanitarian and Emergency Affairs/Disaster Management leadership information needs.

  • Manage the production of unedited and finished multimedia resources, both through field level and Partnership level support.

  • Manage the production of written materials including stories and reports.

  • Ensure materials produced have meaningful child participation, wherever possible.

  • Oversee the recruitment and use of freelance and consultant capacity to produce the resources above where needed.

  • Manage the response section of the World Vision Bangladesh webpage (www.wvi.org/bangladesh). Regularly update the page with new information, stories, photo galleries, videos, press releases etc.

  • Ensure the timely production of external reports, internal and external accountability materials and situation reports/newsletters.

  • Ensure all content is processed through World Vision internal platforms (Content Flow, StoryHub, wvrelief, etc)

Media, Social Media, and Visitor Relations:

  • Produce and disseminate all external messaging for the Response including Q&As, key messages, statements, etc.

  • Act as spokesperson for the Response.

  • Identify, train, and prepare other spokespeople in country in discussion with Response Director.

  • Clarify, prioritise and service key World Vision partnership and Support Office media and social media objectives and expectations in coordination with Partnership communications colleagues.

  • Develop and maintain professional contacts with key international media in collaboration with their home country Support Offices.

  • Oversee the development of local media response strategies and media sensitisation projects at country-level, for positioning, humanitarian outcomes and risk mitigation.

  • Manage the World Vision Partnership Skype media room to ensure coordination and servicing of stakeholders via timely information, interviews and media materials linked to ongoing response operations, plans, media and VIP visits.

  • Coordinate and screen journalist / vlogger and blogger field visit requests regarding timing, approvals, logistics, issues, security, etc.. together with corresponding response office communications teams. Ensure the strategic positioning of the response via VIP, government and media visits.

  • Co-ordinate visits by WV leaders and delegations, including required approvals, scheduling, photo opportunities, media interviews, coordination with Support Office media teams, video production and messaging etc.

  • Capacity build communications and other staff in each office to be able to successfully and strategically host VIPs, journalists, celebrities and SO delegations.

  • Ensure the delivery of social media content for use on Support Office and World Vision partnership platforms, including Twitter, YouTube and Facebook; contribute to partnership social media coordination to ensure strategic positioning of the response.

  • Work with communications staff to produce visitor welcome packs and other relevant materials.

Advocacy Communications:

  • Work in tandem with Advocacy to produce and implement a public engagement strategy for the response.

  • Support advocacy in refining and distributing advocacy messaging.

  • Support the production of advocacy reports with resources and review, with particular emphasis on giving children a voice.

  • Perform other tasks assigned by the Response Director.

  • Lead plan for marking relevant International days (e.g. World Refugee Day) in the response, including coordination with UN and WV’s field teams, generating PR ideas, etc.

  • Plan for and execute Response anniversary events, reports, Support Office communications packages and press statements, working closely with MEAL and Finance to ensure accurate beneficiary and financial data.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters in the field of Journalism or public relations or another relevant field or a Bachelor’s Degree with relevant work experience.

  • Strong journalistic skills, ability to facilitate the collection of photo, video, story and social media resources.

  • At least ten years of professional experience, including five years or more progressive work experience with international exposure/external engagement on humanitarian emergencies or fragile country contexts.

  • Ability to work in high-stress and challenging conditions.

  • Demonstrated ability to think strategically, manage to plan and meet deadlines.

  • Proven field communications experience in emergency settings, fragile contexts, or development settings with hardship conditions.

  • Proven ability to lead a high-capacity team.

  • Full adherence to World Vision Safeguarding, Code of Conduct and Conflict of Interest policies.

  • Excellent command of English, both written and spoken. Ability to write and edit rapidly is a must.

Preferred Skills, Knowledge and Experience:

  • Experiences in networking and building coalitions.

  • In depth knowledge of World Vision and its programmes and policies.

  • Cross-cultural sensitivity and ability to analyze and maneuver in diverse social and political environments.

  • Ability to adapt and succeed in a dynamic and changing work environment.

Work Environment/Travel:

  • Position requires willingness and ability to continue to function in unpredictable and challenging environments (e.g. rough roads, humidity/heat).

  • Regular travel to camp and host community locations required (2 hours+ by car).

  • Additional travel <10% required.

Grant Finance Manager - Refugee Response, Bangladesh

PURPOSE OF POSITION:

To ensure grant budgets are appropriate, that grant financial reports are accurate and timely and that Response complies with donor requirements; assist with overall program budgeting and ensure operational plan is funded.

MAJOR RESPONSIBILITIES:

Grants Finances well planned and managed:

  • Facilitate grants budgets and Cash flows preparations/reviews and provide relevant feedback to projects/grants managers on time.

  • Develop and implement grants tracking/monitoring system/tools which will support project managers/coordinators in ensuring that projects are spending in line with approved budgets and timeline. Alert management to irregularities, recommend re-negotiation as required.

  • Provide technical support in the development of projects proposals with a view of advising on key strategic financial implications as per Field Finance Manual (FFM), Donors requirements and response cost structure.

  • Monitor response projects funds through Project Budget & Actuals Database (PBAS) and communicate changes to projects, operations and finance director as appropriate.

  • Create and update projects planned budgets & requests in myPBAS in line with approved budgets and follow up the approval of the same with respective Support Offices (SOs.)

Office in Compliance with WVI policies, Donors’ Regulations and reduced grants risk exposure:

  • Implement appropriate financial systems and controls to avoid significant audit risk rating for response grants.

  • Ensure grants adequate preparation for both external and WV Global Center audits.

  • Develop tools and institute procedures which will facilitate response management in monitoring and in the following up of audit recommendations implementation by projects management.

  • Participate in the response purchase committee to ensure grants & financial compliance.

  • Maintain the response grants risk profile, complete with risk library and risk register in line with Enterprise Risk Management framework. Report and advise leadership on risk reduction and mitigation strategies.

Staff Capacity built for effective grants implementation:

  • Facilitate program/response non-finance staff in understanding and interpretation of financial statements and policies.

  • Appraise performance of grant finance officers/accountants and other supervisees to identify performance gaps and devise ways of upgrading their competencies in line with P&C manual.

Financial Accountability, accurate and timely reporting of all grants ensured:

  • Ensure timely preparation and submission of all monthly, quarterly and annual projects/grants financial reports to response leadership, WV Financial Reporting database and donors/Support Officess.

  • In collaboration with grants officers/accountants, review all grants related financial transactions to ensure that they are within the approved scope of project activities and donor requirements and that they are in compliance with the financial procedures and FFM requirements.

  • Ensure that all LDRs for all response staff are properly and timely prepared and approved.

Strong Leadership and oversight to grants finance team provided:

  • Strategic leadership for the team members for effective & efficient grants management.

  • Participate in finance and grants management team meetings and represent grants finance unit.

  • Supervise the work of grants finance officers/accountants.

  • Adhere to WV key policy documents – mission, core values, and covenant of partnership.

  • Develop good network with partner agencies.

KNOWLEDGE, SKILLS & ABILITIES:

  • Must have at least a Bachelor or Master’s degree in relevant field.

  • At least 3 years of practical experience in humanitarian related work in a management role.

  • Excellent English written and verbal communication skills.

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors (Particlularly USAID, UN, DFID, EU, GAC, DFAT) and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

Preferred Skills, Knowledge and Experience:

  • Computer skills.

  • Working knowledge of programs/projects cycle management.

  • Ability to maintain effective working relationships with all staff and other key partners.

  • Good planning and organizational skills.

  • Financial and program management skills.

  • Human Resource skills.

Working Environment/Travel:

  • Work environment: Field Office based.

  • Travel: 20 % Domestic/international travel may be required.

  • On call: 10%

  • Willingness to travel and work extensively - sometimes at short notice, in difficult places and under long hours - according to a results-based approach.

Senior Program Officer - Refugee Response, Bangladesh

PURPOSE OF POSITION:

This is a position within the Program unit, focused primarily on acquisition but also providing program management support to select grants. The job holder will lead program and proposal development and design for high-value, competitive, complex funding opportunities aligned with the BRC response strategy. He or she will lead proposal planning and development processes by mobilizing a cross-functional proposal team including MEAL, Finance, Technical Advisors and Operations, and Support Office staff, ensuring targeted input and reviews for an efficient and clear proposal development process. The position will support the creation and promotion of strategic alliances with donors, multilateral agencies, and other NGOs for purposes of increasing resources for the vulnerable refugees and host communities Bangladesh Refugee Crisis (BRC) response serves. The job holder will review monthly, quarterly and annual reports to ensure quality and compliance and tasks as guided by the Program Director.

MAJOR RESPONSIBILITIES:

  • Pursue resource mobilization opportunities aligned to WV Bangladesh BRC strategy and capacities in humanitarian and development sectors; in developing program designs and proposals, the job holder will serve as lead programme officer, ensuring choices of sectoral and geographic programming which maximize impact through the best available approaches and leveraging of programmatic investment in BRC response target program areas.

  • Proactively pursue and build donor and partner relationships that lead to effective collaboration, sharing of advanced donor intelligence, funding opportunities, and lessons learned to ensure positive impact of WV’s programs on the lives of children, families, and communities. good relationships with donors including, bilateral, multilaterals and Support Offices.

  • Maintain the highest quality donor and Support Office relations by supporting contractual obligations in a timely manner and achieving high quality planning and implementation levels.

  • Represent WV Bangladesh BRC Response in various donor and coordination forums at National level and providing programmatic information as required.

  • Provide timely, detailed and quality program and reports to Support Offices and donors; support financial reporting.

  • Support monitoring of programmes in liaison with QA, partners, Project Managers and Technical Advisors. Support compliance and adherence by Project Managers to WV policies and procedures, donor regulations, and monitoring mechanisms which allow transparent and accountable implementation of projects.

  • As requested, build capacity of field staff in reporting, monitoring and application of humanitarian standards.

  • Conduct routine field support visits for the purposes of supporting programme management in accordance with internal procedures, good practice, maximize impact and encourage learning.

Programming & Proposal Development:

  • Pursue resource mobilization opportunities aligned to the response strategy and capacities in humanitarian and developmental sectors by working closely with key stakeholders in developing proposals for a variety of donors to meet local community needs.

  • Mobilize and lead cross-functional proposal development with clear assignments, deadlines and timetable, including appropriate representatives from Ops, Sector Leadss, Finance, MEAL, and Support Office (SO) support. Anticipate strengths and contributions of each proposal team member for maximum efficiency and effectiveness, as well as team satisfaction.

  • Anticipate, plan for, and write proposals with high win rate. Lead proposal development, ensuring that sectors and geographic areas which maximize WV’s program impact, cost efficiency, and donor preferences or requirements.

  • Regularly review project evaluations, lessons learned workshop documents, field visit reports, and project reports across the program and from other NGOs and donors to apply emerging innovations and best practices in future proposals.

  • Assist the Program Director and MEAL specialist in documenting and updating WVS technical program approaches based on emerging practices.

Relationship Building and Competitive Intelligence Gathering:

  • Regularly meet with, brief, and provide updates to current and prospective donor representatives, both in formally and informally to build and strengthen relationships.

  • Make presentations to donor and NGO groups to share learning, promote best practices, and coordinate programming, and foster alliances and consortia opportunities.

  • Represent BRC response in various donor and coordination forums at National level and provide programmatic information as required to promote WV visibility, servant leadership, and good will with donors including, UN Agencies, bilateral, multilaterals, Support Offices, and NGO peers.

  • Research, monitor, and act upon shifting donor strategy, funding, or regulatory information, and inform Program Director and Operations leadership of emerging trends that could positively or negatively affect the program.

Program Reporting & Donor Compliance:

  • Provide timely, detailed and quality program reports to Support Offices and donors on grant funded programs.

  • Support effective and reliable monitoring of emergency and rehabilitative programs through liaison with partners, Project Managers and Technical Advisors. Proactively raise implementation or compliance challenges with Ops Managers,

  • Program Director and SOs.

  • Support compliance and adherence by Project Managers/sector leads to WV policies and procedures, donor regulations and monitoring mechanisms which enhance the donor relationship and lead to repeat funding.

Project Start-up Processes, Monitoring visits and Support:

  • Plan and lead start-up workshop or process to ensure comprehensive hand-over of project to Project Manager and wider grant operational team.

  • Participate in field-level Quarterly Review Meetings, visit field project sites, and meet with operations staff to gather emerging challenges, lessons learned, and innovations to apply to future proposals.

  • Escort and support facilitation of donors, SOs and partners to the field on monitoring visits.

KNOWLEDGE, SKILLS & ABILITIES:

  • First degree in Development Studies or related field; preferably a Masters Degree.

  • Three years or more working in humanitarian or development field, preferably with one or more previous assignments in fragile contexts.

  • Demonstrated proposal development skills: exceptionally strong writer.

  • Previous experience in working with multilateral donors such as OFDA/USAID, ECHO & the UN.

  • Demonstrated ability to mobilize cross-functional proposal team (technical, ops, field, finance, M&E, Regional/DMT) with right staff at the right time to meet even the tightest deadlines. Can also effectively mobilize multi-partner proposal development teams.

  • Networking/external engagement skills: proven experience in networking with donors and partners to bring about funding opportunities.

  • Able to speak persuasively in front of groups.

  • Team player; the ability to mobilize and work as part of a diverse team to achieve the overall goal.

  • Must adhere to set security standards.

  • A strong understanding of gender dynamics at work and in interpersonal relationships: must demonstrate respect for gender diversity.

  • Culturally sensitive in professional and personal life.

  • Demonstrates well-developed interpersonal skills, excellent communication skills, both verbal and written, as well as negotiation skills.

  • Ability to lead and build trust with colleagues across the country and departments.

Working Environment/Travel:

  • Work environment: Cox’s Bazar based.

  • May be required to perform other duties not explicitly stated in this job description.

Director, Sponsorship Field Engagement and Support

*Preferred Location: United States. Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

Reporting to the Senior Director Sponsorship Field Operations & Services, the Director of Sponsorship Field Engagement & Support is a member of the Global Child Sponsorship Senior Leadership Team (CSLT) accountable for leadership and direction of partnership sponsorship strategic and operational priorities related to the following areas of responsibility:

Our Promise and partnership sponsorship strategy: Leads the Regions and Field Offices towards field facing strategic and operational deliverables for multi-faceted large-scale partnership projects contributing to Our Promise Strategic Initiative 4.1 to revitalize and deliver quality Child Sponsorship and sustain its funding. Identified partnership projects for FY20: Sponsorship Leapfrog, Global Printing and Mailing Solution .

Global Registered Child Portfolio: Responsible for leadership to establish an efficient & effective Global Registered Child Portfolio Management system, that includes a globally coordinated approach & related processes that address key challenges, such as partnership RC projections including growth, closure & transition plans, inventory shortfall, holds and RC record drop such as over age (+18 year old) RC records. This is critical for assuring field input into effective marketing, fundraising by 17 Support Offices and focus on child participation and wellbeing by 54 Field Offices in over 1350 Area Programmes.

Sponsorship Field Office Capability and Staff Capacity:

  • Provides leadership that enables continuous improvement of field child sponsorship management, technical capacity and capability through accountability. This includes contribution to broader partnership capability and capacity building as defined in the sponsorship capacity and capability frameworks. Key process is the implementation of the Sponsor Engagement Field Capacity Building Initiative targeting 54 FOs and priority Area Programmes across all 7 Regions.

Sponsorship Field Operations Support:

  • Working with the Senior Director Sponsorship Field Operations and Services, the position is responsible to lead specific strategic and key operational and coordination processes including engaging with appropriate Support Office groups to contribute to strategic thinking and actions that further partnership sponsorship strategic and operational priorities.

Team Leadership & Budget Management:

  • Leads, coaches and mentors senior global staff responsible for partnership RC Portfolio Management; Global Printing and Mailing Solutions field management and Regional Sponsorship Coordinators responsible for Sponsors Engagement Field Capacity Building.

KEY RESPONSIBILITIES:

Our Promise and Partnership Sponsorship Strategy:

  • Leads change management with the Regions and Field Offices towards field facing strategic and operational deliverables for multi-faceted large-scale partnership projects contributing to Our Promise Strategic Initiative 4.1 to revitalize and deliver quality Child Sponsorship and sustain its funding.

Sponsorship Leapfrog for Marketing: This includes the following key responsibilities that contribute to the stabilization and growth revenue, sponsor retention, and transformation of children, their families, communities and sponsors:

  • Field facing change management towards full understanding and focused action by the Regions & NOs towards achieving 29 proposed Digital Project change releases.

  • Enable field sponsorship uptake and action relevant to improving the quality of child data, programme data & field efficiencies projects.

  • Assure field capacity to produce and deliver quality and timely digital content needed for sponsor engagement.

  • Introduce relevant sponsorship new and/or revised business processes and enable on-going actions across all 4 Leapfrog projects especially Digital Correspondence.

  • Lead field facing aspects of sponsor engagement innovations involving multiple FOs, SOs & Aps.

  • Responsible for implementing strategies to deepen the engagement of field staff with registered children and their families leading to improvement in the quality of sponsor engagement.

  • Global Mailing and Printing Solution: involving establishing and planning for annual printing and mailing needs of the 54 Sponsorship FOs related to Annual Progress Reporting (APR), Christmas Cards, related Child Expression Worksheets (CEWs) and Child Update Photos (CUPs). This work leads to significant time and budget savings for the partnership.

  • Establishing and planning for annual printing and mailing needs of the 54 Sponsorship FOs related to Annual Progress Reporting (APR), Christmas Cards, related Child Expression Worksheets (CEWs) and Child Update Photos (CUPs).

  • Ensure effective and efficient budgetary and production planning with key stakeholders including the Field (Regions & FOs); SOs; Director Child Sponsorship Engagement, Director Operations & Business Support & vendor(s) to enable production of quality products.

  • Lead planning of mailing distribution with the Regions, NOs & the vendor to ensure on time delivery of bulk printed material to FO and sub-FO locations as agreed.

  • Address operational issues related to production, mailing and feature development with quality and on time, working with Field (Regions & NOs); Senior Director, Director Child Sponsorship Engagement, and Director Operations & Business Support.

  • Work with the Director Operations & Business Support if there are any issues that need to be addressed in liaison with vendors and follow up on vendors meeting the agreed key performance indicators.

  • Operational actions & leadership with the field (Regions & FOs), SOs and Child Sponsorship leaders on what other content can be bulk produced and mailed to enhance effectiveness and efficiency including time and cost savings.

  • Ensure that the key performance indicators are met in centralized scanning, printing and mailing solutions and time and cost savings are passed on to the field programmes.

Global Registered Child Portfolio:

Responsible for leadership for establishing an efficient & effective Global Registered Child Portfolio Management system, that includes a globally coordinated approach & related processes that address key challenges such as; partnership RC projections including growth, closure & transition plans; inventory shortfall; RC Holds and RC Record Drop including managing over age(+18 year old RC). This is critical for assuring field input into effective marketing, fundraising by 17 SOs and focus on participation and wellbeing by 54 FOs and over 1350 Area Programmes. Key responsibilities include:

  • Engagement with RO & FO leads as well as partner SO International Programme Group, SO Sponsorship Operations, SO Marketing to establish and maintain a multi-year RC Global Portfolio Management Plan.

  • Leverage the Global RC Portfolio Plan to proactively manage RC trends during Area Programme growth, closure & transition activities across the 54 Sponsorship FOs, 17 SOs & over 1350 Area Programmes with over 3.2 million Registered Children.

  • Lead work across FOs and partners SOs to limit the organizational risks arising from chronic inventory shortfall/under supply & partnership RC Record Holds that negatively impact SO marketing and fundraising plans and activities.

  • RC Record Drop including managing over age (+18-year-old RC) files in ways celebrate child wellbeing and enables sponsor retention.

  • Implementing common reports and providing leadership for their use in informing leadership decisions as well as on-going global, SO and FO actions.

  • Escalate if the FOs are not meeting the agreed targets /standards for line management action and if the Support Offices operate outside of the agreed coordinated mechanisms and protocols.

  • Leadership for implementing a standardized RC Portfolio planning process that informs multi-year global, SO & FO annual planning and budgeting actions.

  • Responsible for managing assigned aspects of implementation of the PRAC lead Global Funding and RC pooling model.

  • Provide leadership to the development and implementation of a system based solution to ensure a single source of information on RC portfolio.

Sponsorship Field Office Capability and Staff Capacity:

  • This position provides leadership that enables continuous improvement of field child sponsorship management, technical capacity and capability through accountability. This includes contribution to broader partnership capability and capacity building as defined in the sponsorship capacity and capability frameworks. Key contribution is to the implementation of the Sponsor Engagement Field Capacity Building Initiative targeting 54 FOs and priority Area Programmes across all 7 Regions.

  • Responsible for leading the Sponsor Engagement Capacity Building Initiative across FOs and priority APs. This includes matrix management of responsible Regional Coordinators.

  • Close collaboration with the Senior Director Sponsorship Field Operations & Services as well as the Senior Advisor Sponsorship Field Capacity Building in implementing the Child Sponsorship Field Capability Building and Support Framework.

  • Implementation leadership of assigned aspects of the following capacity building training including:

  • Sponsorship Management Orientation.

  • Volunteer Basic Training.

  • Sponsorship Basic Training for Development Programming.

  • Sponsor Engagement Capacity Building

  • Other ad hoc training aimed at delivery of identified strategic and operational priorities.

  • Provide input and feedback into Child Sponsorship Field Capability Building and Support Framework and resources based on their usefulness in the field.

Sponsorship Field Operations Support:

Working with the Senior Director Sponsorship Field. Operations and Services the position is responsible to lead specific strategic and key operational processes including:

  • Assure day to day efficient and effective Sponsorship Field Operations that contribute to attainment of organisational and sponsorship strategic and operational priorities.

  • Engaging Support Office International Programmes Group stakeholders to contribute to strategic thinking and actions that further partnership sponsorship strategic and operational priorities.

  • In collaboration with the Senior Director & Director Business Support and Ministry enable field understanding and implementation of actions aimed at assuring the strategic focus on the Most Vulnerable Child (MVC).

Team Leadership & Budget Management:

Leads, coaches and mentors senior global staff responsible for the following:

  • Leadership for Special Projects: Provide leadership for time-bound special projects that are critical for the success of child sponsorship in World Vision Partnership. For example; definition of job family structure for all child sponsorship positions in the ROs and FOs.

  • Global RC Portfolio Management; Global Printing and Mailing Solutions field management and Regional Sponsorship Coordinators responsible for Sponsors Engagement Field Capacity Building.

  • Responsible for change management implementation with the Senior Director Sponsorship Field Operations & Services; P&C Partner & field line management related to review of Regional, FO and Area Programme Sponsorship Job families, descriptions, grading, performance & succession planning.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Bachelor’s degree in international development, business administration, social work or related field.

  • Minimum 10 years in a strategic leadership roles including leading a combination of Sponsorship and programme operations functions in World Vision or other international organisations (5 years leadership experience in field office and 5 years experience in Support Office).

  • Demonstrated expertise in strategy development facilitation and process management in global organisations with complex organisational relationships. Ability to perform strategic business planning and lead and direct its operationalization.

  • Sees the “big picture” in complex situations by linking information or applying theoretical frameworks, by taking a systems view, or by considering an abstract, broader, or longer-term perspective.

  • Critical thinking and capability of generating consistently accurate and useful information to inform strategic planning and decisions.

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing) Fluency in English.

  • A broad understanding of non-profit operations and commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • Broad knowledge of sponsorship with demonstrated expertise in strategy and sponsorship in programming preferably within World Vision.

  • Extensive international experience in working across cultures and within complex organizational structures.

  • Strength in building effective work relationships with both local and dispersed colleagues, and to manage and lead horizontally across the organisation.

Preferred:

  • Strong analytical, organizational, problem solving, collaborative, facilitation and time management skills Ability to effectively communicate with all levels in the organisation (verbally and in writing). Fluency in English.

  • Understanding and experience of strategy and operations across a range of entities in the WV partnership, such as national and/or support office, regional and/or global levels.

  • Flexible and willing to travel per World Vision policy.

  • 10 years of leadership experience.

  • 10 years practical sponsorship knowledge and hands on experience gained in at national, regional and/or global levels.

  • 10 years of experience in a leadership role involved significant networking, collaborative and negotiation related work.

Sanitation Sub Sector Coordinator- Refugee Response Bangladesh

PURPOSE OF POSITION:

The purpose of this position is to provide leadership and facilitate the processes that will ensure a well-coordinated, strategic, adequate, coherent, and effective response in Sanitation by WASH actors in Cox’s Bazar, Bangladesh.

MAJOR RESPONSIBILITIES:

Leadership:

  • Coordinate sanitation activities in a consistent, coherent and efficient manner to ensure the response is based on an evaluation of need and to avoid the duplication of activities.

  • Provide leadership and support to the Sanitation Technical Working Group to implement the WASH strategy, its corresponding work plan, and the UN/ government’s Joint Response Plan.

  • Within the remit of the WASH Strategy and under the guidance of the sector’s Strategic Advisory Group (SAG)t and WASH Sector Coordinator, ensure Operational Plans for the three areas of sanitation are up to date and as separate documents include the relevant Standard Operating Procedures and Guidelines.

  • Under the guidance of the WASH Sector Coordinator, provide support to strategic planning around sanitation.

Analysis:

  • Ensure tools that hold data concerning partners and their projects are adequate and maintained.

  • Support partners to improve the quality of their data collection, assessments, studies or evaluations allowing, where possible, results to be applicable to other projects.

  • Support the analysis of data by partners and through partners or directly, analyze aggregated data across projects to inform strategies, operational plan and technical guidance.

  • Provide the WASH Sector and ISCG with data, analysis or information, according to the sub-sector Terms of Reference (TOR) and Work Plan.

  • With sector partners develop strategies and resources to act upon the analysis, meet gaps and reduce duplications.

Technical Support:

  • In conjunction with local government, create a Technical Review Committee to check all new infrastructure and projects meet a defined need and will be implement to an appropriate standard.

  • Provide ad hoc support to partner projects to ensure they are implemented to the right quality.

  • In conjunction with TWG members and Gender and Protection colleagues, increase the quality of sanitation facilities allowing more people to safely and with dignity use the facilities.

  • In conjunction with members, increase the quality and monitoring of effluent produced by fecal sludge treatment sites to reduce public health and environmental risks.

Capacity Building:

  • Organize training to increase the capacity of partners in the provision of sanitation activities.

  • Support partners to undertake timely emergency preparedness planning.

  • Facilitate effective sharing of information and data between partners.

  • Support the mainstreaming of cross-cutting issues including Protection, AGD, and Environment.

Monitoring and Reporting:

  • Ensure that the WASH Sector Coordinator is regularly informed of critical issues and that information is shared with the TWiG, national authorities, and sector partners.

  • Work with partners and government to create the resources to monitor all aspects of sanitation.

  • Attend on a need basis the field coordination meeting in Ukhia and Teknaf.

  • Work with stakeholders to improve the overall quality and accountability of humanitarian action.

Advocacy:

  • Advocate for and support partners to implement WASH sector standards.

  • To an extent which will directly support the improved quality of humanitarian action, support researches and academics in their work.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree in Civil or Public Health Engineering, Public Health (MPH), Environmental Health, or any related area. Master's Degree preferred.

  • A minimum of 3-5 years of experience with either the UN and/or NGO;

  • Technical experience in the WASH sector and in the cluster approach;

  • At least 5 years of practical experience in humanitarian related work.

  • Excellent English written and verbal communication skills.

  • Demonstrated leadership, people management, coaching, mentoring, and team building skills.

  • Strong problem identification, analytical and solving skills.

  • Strong competency in proposal & report writing, monitoring and budgeting skills.

  • Experience working with communities and local governments, INGOs, donors and other key internal and external stakeholders.

  • Demonstrated ability to meet strict deadlines and work independently and cooperatively with team members in a cross-cultural environment.

  • Demonstrates cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina. Ability to exhibit exemplary lifestyle as interpreted in specific local cultural context.

  • Ability to live and work in difficult remote areas and travel extensively.

  • Ability to maintain performance despite intense workload and work pace.

  • Committed to World Vision Core Values and Mission Statement.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

  • Demonstrate personal and professional integrity in all interactions.

  • Be able to influence and work with diverse stakeholders to develop consensus in an efficient manner.

  • Know how to present ideas effectively and clearly while listening and acknowledging others' perspectives and views.

  • Demonstrate an understanding of the international humanitarian response and coordination mechanisms, and humanitarian reform.

  • Have an understanding of humanitarian principles and how to apply these.

  • Able to clarify complex strategies for operational implementation.

  • Communicates, works, and networks effectively.

  • Demonstrates leadership where required.

  • Builds and motivates the cluster coordination team at sub national level.

  • Experience of responding in recovery phases of emergency and emergency-development “nexus”.

  • Experience of coordinating peers as well as managing a team.

  • Fluency in English (verbal and written) required, and a working knowledge of the local language preferred.

Preferred Skills, Knowledge and Experience:

  • Computer skills.

  • Working knowledge of programs/projects cycle management.

  • Ability to maintain effective working relationships with all staff and other key partners.

  • Good planning and organizational skills.

  • Financial and program management skills.

  • Human Resource skills.

Working Environment/Travel:

  • Work environment: Field Office based.

  • Travel: 20 % Domestic/international travel may be required.

  • On call: 10%

  • Willingness to travel and work extensively - sometimes at short notice, in difficult places and under long hours - according to a results-based approach.