Humanitarian Programme Director

*Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

The Program Director’s primary role (50%) is deployment to humanitarian emergencies to lead the Programming team which consists of Programme Officer(s), MEAL (DME, Accountability & Learning) and Information Management. In responses, the Programme Manager serves on the Senior Leadership Team and leads the design of the response strategy and operations plan with the Response Director as well as the functions reporting to his/her position.

Outside of responses, this position will lead the following in collaboration with the other Programme Director:

  • Key programme strategic initiatives that link global strategy with field practice.

  • Build capability in the organization to deploy and undertake programming function in responses.

  • Serve as a senior member of the Strategy, Effectiveness and Digital Capabilities Team and be a primary point of integration across other functions on the team in responses.

KEY RESPONSIBILITIES:

Deploy and lead the programming function in humanitarian emergencies to achieve the following:

  • Establish, resource and staff the programmes unit which consists of programming, MEAL (DME, Accountability, Learning), and Information Management functions.

  • Facilitate programme planning process to ensure alignment with context, humanitarian needs, response strategy as well as operational feasibility and technical quality.

  • Donor liaison and advocacy is undertaken to resource operations plan.

  • Support Finance in the allocation and tracking of response funding to ensure response priorities are funded.

  • Develop and submit project proposals to donors to resource operations plan (in collaboration with relevant team members).

  • Support Finance to establish grant management system to ensure fulfillment of donor requirements.

  • Plan, implement, analyse and share findings from assessments and program monitoring.

  • Ensure critical MEAL functions including assessments, monitoring, learning, evaluations and humanitarian accountability as well as information management are undertaken.

  • Ensure all data from assessments, baseline, monitoring, feedback mechanisms is communicated to communities as appropriate and continuous improvement processes are in place for programme adaptation.

  • Manage WV’s relationship with ACAPs to leverage their resources for our programmes and to contribute WV support and expertise.

  • Build and maintain a roster of deployable programming staff and resources to support them.

  • Lead key programme strategy initiatives.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • A minimum of 5 years in leadership role in the humanitarian assistance and/or development sector, with a significant portion of this in INGOs.

  • 8 years’ experience in humanitarian assistance work including significant field presence.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Master’s degree preferred.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Strong background in programme quality – MEAL – and information management.

  • Strong experience in working with bi-lateral and multi-lateral donors, grant management and proposal development.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations/ programmes’ teams that facilitate innovation and calculated risk taking.

  • Work experience as Snr. Program Officer or Programme Manager at least for 1-3 years in a country other than the home country.

  • Understand Humanitarian Industry and have proven experience within a relief/ Disaster Management setting.

  • Effective in written and verbal communication in English.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Effective in written and verbal communication in English, French, additional skills in Spanish, Arabic or other languages preferred.

Preferred:

  • Previous experience working in complex emergency/rehabilitation settings.

  • Experience coordination with INGO’s and other key stakeholders-High degree of negotiation and persuasion skills.

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts psychologically stressful environs and physical hardships.

  • Ability to facilitate the creation of cross-functional project teams and the development of national strategies.

  • Excellent time-management and prioritization.

  • Demonstrates openness and transparency.

  • Experience in leading “ad-hoc” teams accommodating multiple and frequent staff transitions in emergency response without undermining effectiveness and output of Programme Team.

Work Environment:

  • The position requires ability and willingness to travel and deploy domestically and internationally up to 50% of the time, often at short-notice.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Manager, Mobility Management

*Preferred location: Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Manager, Mobility Management (Manager III) role is responsible for managing and maintaining global IT processes and standards relevant to their area. They manage one or more IT processes within one functional area and provide services to one or more global field office locations.

The Manager, Mobility Management will report to the Director, Mobility Device Management and will manage a team of Systems Engineers and Systems Administrators.

Provide guidance and direction into design, configuration, data management, reporting, O&M support and best practices for leveraging IBM BigFix, IBM MaaS360, QRadar and McAfee EPO in a globally federated organization.

Own the mobility service roadmap development and strategy, process development and service design.

Participate in systems engineering activities which include one or more of the following: Concept of Operations formulation, requirements definition, system analysis and design, validation and verification, system integration and, system performance analysis.

Provide operational troubleshooting support and assist with complex problems of diverse scope where analysis of situation or data requires an in-depth evaluation of various factors.

Define, develop, and implement ITIL process and governance structure across the service lifecycle including incident, problem and change management structure, processes in the delivery unit.

Establish policies, standards and plans based on industry standard methodologies viz ITIL, CMMI and ISO20000.

Prepare periodic service management reports both for SLA compliance and efficiency improvement.

Plan for installation, configuration, testing and maintenance operating systems, application software and system management tools.

Manage the development and maintenance of custom scripts (e.g., Python) to increase system efficiency and lower the human intervention time on any tasks.

Liaise with vendors and other IT personnel for problem resolution.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy aligned with the company’s strategic business plan. They oversee the development of corporate standards, technology architecture, technology evaluation and transfer. They manage small to large teams of people responsible for developing and delivering IT solutions for the business and customers. Each role within this job family provides technical and business leadership to their organizations as well as to the business.

IT Leaders are also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and leading the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of client’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must have excellent communication skills and the ability to influence others.

KEY RESPONSIBILITIES:

Business and IT Strategy:

  • Implements the tactical components of the IT strategy at an Enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Embraces and executes change through frequent, communication to staff and clients about the change and the impact of the change (individual and business).

  • Consistently advocates for the change.

  • Coaches staff through the change.

  • Identifies and removes obstacles to change.

Governance:

  • Provides input into demand management process and executes on plan.

Architecture:

  • Provides input to technology planning within a functional area.

  • Implements solutions consistent within current context of overall architecture.

Process Improvements:

  • Implements defined process improvements.

Finance:

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Develops and implements technologies to improve the performance of a business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within the assigned function or Center of Competency (COC).

  • Participates in IT workforce deployment activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • BS/MS degree in Computer Science, Engineering or a related subject.

  • Proven working experience in service delivery of mobility products (IBM BigFix, IBM MaaS360, QRadar and McAfee EPO).

  • Solid cloud experience, preferably in AWS.

  • Experience with virtualization and containerization (e.g., VMware, Virtual Box).

  • Experience with monitoring systems.

  • Experience with automation software (e.g., Puppet, cfengine, Chef).

  • Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python).

  • Typically has 7 to 10 years of relevant IT and business work experience.

  • Requires demonstrated ability to launch and deliver a single IT project on time and within budget.

  • Must have excellent oral and written communications skills, as well as excellent interpersonal skills to deal with multiple vendors and stakeholders within the organization.

  • Must have worked in large enterprise class type environments, be in line with industry best practices, think outside the box, and be able to make recommendations to improve overall governance and support continuous improvement.

Preferred Certificates:

  • IBM BigFix

  • IBM MaaS360

  • IBM QRadar

  • McAfee EPO

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally.

Systems Engineer

*Preferred location: Manila, Philippines. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision IT (WV IT) Mobility Device Management Services, a unit within the Global Technology Services, provides centralized management capabilities for all endpoints including mobiles, tablets, laptops and hybrid devices, keeping them updated and secure. Device management services enable the deployment of applications, modification of settings, and user wiping and resetting of the device in the event that it is lost or stolen. The unit is also responsible for defining standards for the digital workplace programme for the organization.

Systems Engineers will be responsible for installing, configuring, troubleshooting, patching, and managing BigFix on Windows. The engineer will also diagnose and troubleshoot problems with servers, software, and communications devices; as well as provide escalation support and assistance to technical support and junior administrators.

The candidate should also be able to:

  • Support tickets relating to BigFix technical issues primarily and work other tickets as assigned.

  • Develop and maintain standard operating procedures for BigFix application and agents.

  • Makes business and technical recommendations for new initiatives.

  • Interfaces with vendors to ensure appropriate resolution for BigFix and general patching issues on all systems.

  • Develops and implements testing strategies and document results.

  • Maintains current knowledge of relevant hardware and software applications as assigned.

  • Participates in special projects as required.

This person must be able to work independently with little oversight. This role requires ability to handle stressful client situations and to provide clear direction on next steps. Practical experience in a consultant, technical sales, and/or support role is a plus.

Systems Administrators and Engineers are responsible for the development and operations of secure and highly available global computing platforms. They design, install, maintain and upgrade the enterprise’s systems operating environment.

They are also responsible for the ongoing reliability, performance and support of the infrastructure. This includes monitoring systems, responding to problems and planning for growth.

Individuals design and build the systems operating environment and infrastructure to meet business requirements. This includes servers, storage, and backup media. They monitor and optimize the performance of operating systems and applications such as Web , Windows, Linux, VMware, Active Directory, DNS and DHCP. They maintain a secure systems environment by installing/maintaining security applications, managing access control mechanisms, and assigning user ids and passwords to authorize systems access. They also monitor automated system backup activities and execute contingency plans in case of system outages. Other responsibilities include providing operations support 24 hours per day, 7 days per week. They analyze console messages, diagnose system failures and take corrective action in order to ensure continuity of operations. This job family provides system backup processing, manages off-site storage and leads disaster recovery tests.

System Administrators and Engineers need good communication skills and must be able to work collaboratively with system users and other technical colleagues. Individuals work across all functional areas of the enterprise and use a strong customer service orientation to ensure that all requests and problems are resolved in a professional manner. They share their expertise and provide individual training and support to users. Systems Administrators and Engineers work with other technical staff and vendors to provide IT services to all customers.

KEY RESPONSIBILITIES:

Project Planning:

  • Leads or consults in short- and long-term project planning efforts with team members, clients and other IT groups.

  • Develops cost/time estimates.

  • Documents discussion and agreements.

Business Requirements:

  • Works with business analysts and clients to understand business needs.

Technical Requirements:

  • Determines requirements impact on existing architecture, work processes and systems.

  • Works with impacted areas to ensure proper communication / review of requirements and integration.

  • Determines infrastructure systems specifications, input/output processes and working parameters for hardware/software compatibility.

Design/Develop:

  • Analyzes, designs, develops, and documents systems to meet business requirements.

  • Coordinates design of subsystems and integration with larger systems.

  • May coordinate development activities with other groups.

Maintenance:

  • Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.

  • Assists in establishing requirements, methods and procedures for routine maintenance.

Business Process:

  • Assists in the business process redesign and documentation as needed for new technology.

Administration:

  • Installs, configures, and maintains system hardware and software components.

  • Maintains tracking and configuration documentation and plans.

  • Validates configurations.

Performance Monitoring:

  • Ensures performance meets the present and future needs of the business.

  • Forecasts utilization patterns and identifies modifications or upgrades.

  • Recommends changes/ enhancements for improved systems availability, reliability and performance.

Testing:

  • Designs, plans and leads testing efforts and coordinates feedback of test results.

  • Develops cases test files.

  • Conducts testing to ensure requirements are met.

Continuous Improvements:

  • Recommends performance metrics.

  • Analyzes operational metrics to understand performance and to ensure success in process improvements.

Computer Operations:

  • Assists in establishing requirements, methods and procedures for routine operational processes.

Production Support:

  • Provides Level 3 production support.

  • Diagnoses escalated problems or escalates, when needed.

  • Investigates alternative methods to expedite problem resolution.

  • Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.

  • Researches, analyzes and recommends the implementation of software or hardware changes to rectify any problems.

  • Reviews checklists and scripts.

Security:

  • Makes recommendations to improve security and participates in investigations as needed.

  • Adheres to security requirements.

Business Continuity:

  • Participates in the implementation of contingency plans including reliable backup and restore procedures.

  • Participates in the identification of vulnerabilities and their mitigation.

  • Verifies that system backups run successfully.

Policies, Procedures and Standards:

  • Supports and helps establish systems environment standards.

  • Works with auditors, security groups, and data owners to make sure of governance, regulations, and compliance to policies and procedures.

  • Defines procedures for user access to systems environment.

  • Maintains system operating procedures and documentation.

Service Level Agreements (SLAs):

  • Assists in developing SLA’s.

Documentation/User Guides:

  • Documents new or modified functions, modules, test activities/results and other areas such as error handling and backup/ recovery procedures.

  • Ensures all documentation is delivered according to specified guidelines and on selected media.

  • Proofreads documents for accuracy.

Communications/Consultation:

  • Supports and participates in the formal reporting of project status.

Coaching/Mentoring:

  • Provides coaching and guidance to team members.

Research/Evaluation:

  • Evaluates future technologies and makes recommendations.

KNOWLEDGE, SKILLS & ABILITIES:

  • Demonstrated success in design and/or implementation, deployment of a IBM BigFix in a large, complex, and/or multi-product integration.

  • Hands on experience with administering and monitoring BigFix production environment.

  • Manage the BigFix structure and hierarchy for domains and sites.

  • Minimum 7 years of direct experience with vulnerability and patch management and operating systems hardening products (e.g., IBM BigFix, Windows Server Update Services, InTune).

  • Accountable for setting a standardized framework across all BigFix environments (custom properties, fixlet relevancy standards, site standards, configuration settings, etc.)

  • Develop processes and capabilities to support decentralized BigFix management.

  • Provide leadership on solution architecture, design, and implementation, ensuring it is in accordance with WV requirements.

  • Minimum 7 years of knowledge of compliance and inventory platforms.

  • Strong knowledge of supporting MS tools (MDT, SCCM, SCOM, DNS, networking, storage, clustering).

  • Operations experience in a variety of server based operating system - MS Server 2008 and above.

  • Minimum 5 of customer facing experience.

  • Familiar with security best practices and methodologies.

  • Experience with scripting and knowledge of multiple languages (Perl, PHP, Python).

  • Typically requires 5-7 years of relevant information technology work experience and relevant basic networking experience.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

Preferred Certifications:

  • Bigfix

  • A+

  • RedHat

  • MCSE

Liaison Manager

PURPOSE OF POSITION:

This position is responsible to manage and develop the group of Liaisons for National Offices/Support Offices within the Sponsorship Global Coordination Services (SGCS) and to ensure that the initiatives and processes in the SGCS portfolio are well communicated and coordinated with NOs/SOs. This will include developing and improving processes, protocols, tools for integrated work planning for SGCS, dissemination and communication of project information, and managing customer relationship with field/support offices.

This position will collaborate with Project Leads/Managers and Global Centre (GC)/Regional Office (RO) Leads for: planning and prioritizing work for various initiatives and processes that need to be coordinated with field/support offices; in conducting periodic internal review of processes, protocols, tools; and for management reporting. It will have supervisory responsibility over the group of Liaisons and/or other professionals.

This position is part of the local management team.

KEY RESPONSIBILITIES:

Advise and Lead on Strategy, Planning and Management Reporting:

  • Develop and manage integrated work plan of the Liaisons group based on the Sponsorship Global Coordination Services (SGCS) strategy and plans.

  • Participate and contribute to the strategic priorities/planning of the SGCS and the Sponsorship Business Support & Ministry Integration.

  • Participate and contribute in planning workshops and in the review of project/operational plans managed by Project Managers/Leads.

  • Contribute to management reporting of the SGCS.

Lead Project Implementation, Communication & Representation, Reporting, Conflict/Problem Identification and Resolution, and Risk Management:

  • Participate in project management meetings.

  • Ensure that the integrated work plan is updated each week and reflects the key project activities/objectives of the liaisons.

  • Work with GC functions and Project Managers/Leads to ensure that liaisons are provided with the information, tools and resources they need for effective communication and coordination with field/support offices.

  • Provide advice and support to the liaisons in the analysis, escalation and reporting of complex or high-risk issues.

  • Support the liaisons and other RO/GC functions in managing business risks, resolving operational issues and support needs raised by the liaisons and project leads.

  • Participate and contribute to working groups, project teams and business groups that are assigned by the Sponsorship leadership, and are intended to support ad-hoc activities or special objectives of the WVI and/or GCMO.

Collaborate with other Managers and leads for the Development, Standardization and Improvement of Processes, Protocols and Tools of the SGCS, and for the Monitoring and Management of the Quality of Service of the Liaisons Group:

  • Work with project managers/leads to design and establish streamlined planning and reporting processes with NOs/SO and built on systems and automated tools.

  • Lead periodic review of processes, protocols, templates, tools, resources of the liaisons group.

  • Develop and measure metrics for the quality of service of the liaisons group, including standard feedback gathering/surveys as needed.

  • Lead the development and implementation of the action plan in coordination with the liaisons, Associate Director and key partners to address improvement areas emerging from the review, metrics, and feedback from customers/key partners.

Lead and manage the Performance of the Members of the Liaisons Group enabling them to grow and succeed in their roles:

  • Set performance agreement with each staff and provide regular feedback and adjustments as needed.

  • Ensure each staff has Learning & Development plan that reflects continual updating of knowledge and skills required for their role.

  • Develop & implement coaching plan for specific staff.

  • Lead regular team meetings.

  • Represent the liaisons group in the Sponsorship local management team and in GCMO managers meetings.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Business Administration or Management or related field

  • Diploma or Course in Management, Project Management, Business Process Improvement or related field.

  • Proven track record of managing staff teams and collaborating with multiple teams and leaders.

  • Strong analytical, organizational, problem solving, time management, and negotiation skills.

  • Excellent inter-personal skills. Excellent communication skills, both verbal and written and able to effectively communicate with all levels in the organization.

  • At least 5 year experience in managing a staff team or mid-size to complex project in a multi-national or INGO.

Preferred Skills, Knowledge and Experience:

  • A broad understanding of non-profit operations. Commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • In-depth knowledge in planning and project management. Use of generally accepted project management tools, business process/service improvement tools and best practices.

  • Competent in the use of Microsoft Office computer programs including Word, Excel and PowerPoint.

  • Years of experience of working at country or programme level operations for an international / developmental organization.

Child Sponsorship Business Coordination Partner (2 Positions)

PURPOSE OF POSITION:

The CS Business Coordination Partner contributes to the communication and implementation of a portfolio of initiatives and processes with Field Offices and/or Support Offices. It is responsible for the development and maintenance of close and effective work relationships with field/support offices participating in the initiatives/processes, and for communicating and coordinating activities. It serves as the point of contact to connect the GC project teams and the participating offices.

The role involves cooperating with key people from the project management group of the Sponsorship Global Coordination Services team (SGCS), and collaborating with specific group of RO/NOs/SOs in order to achieve objectives of multiple projects/processes supported by the SGCS. It supports the planning, monitoring, dissemination and reporting requirements of the SGCS. It provides streamlined communication and centralized coordination for/with Field Offices / Support Offices to achieve the objectives of multiple projects and initiatives.

KEY RESPONSIBILITIES:

Project implementation, communication & representation, conflict/problem identification and resolution, and risk management:

  • Work directly with field/support offices and the project management services group of the SGCS to complete planned activities within established timeline and through agreed process. Contribute to the overall success of the portfolio and program objectives of the SGCS.

  • Monitor and report to project coordinator/manager the progress of multiple activities, including follow-up and tracking of responses and submissions of required project documents.

  • Assist project management services group in gathering and analyzing information for project reporting and work planning.

  • Apply communication tools, protocols and processes to help develop and maintain positive customer relationships with participating field/support offices.

  • Disseminate project information to participating offices.

  • Provide regular updates to the participating RO/NO/SO about project/process status, progress, issues.

  • Organize, prepare and facilitate regular and ad-hoc face-to face or online meetings and activities with field/support offices.

  • Bring to GC project meetings the interests, request, questions, concerns of participating offices.

  • Escalate to Manager and project leads all issues, support needs, business risks that emerge from activities and engagements with participating offices.

  • Coordinate with field/support offices the implementation of work-around/resolution to address issues or manage risks, including connecting GC teams with the field/support office.

  • Perform other duties as may be required by the project with approval from manager.

Contribute to work planning, improvement of work processes/tools, and development of the CS Business Coordination Partners Group:

  • Participate and actively contribute in the regular integrated work planning of the CS Business Coordination Partners Group.

  • Support the periodic review of the processes, protocols, templates, tools used by the group by providing feedback, sharing lessons and recommending improvements.

  • Participate in service quality reviews.

  • Assist manager in implementing improvements or changes.

  • Train or coach new CS Business Coordination Partners or other team members – develop and implement training/coaching plan as needed.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Business Administration or Management or related field.

  • Diploma or course in Project Management, Management or related field.

  • 3 to 5 year experience in project management or coordination or related role in a multi-national or INGO.

Preferred Skills, Knowledge and Experience:

  • A broad understanding of non-profit operations. Commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • In-depth knowledge and skills in planning and project management. Use of generally accepted project management tools.

  • Proven knowledge of project management, including 2 or more years managing projects.

  • Diploma or certification in project management desired.

  • Strong analytical, organizational, problem solving and time management skills.

  • Excellent communication skills, both verbal and written, as well as negotiation and administrative abilities. Competent in the use of Microsoft Office computer programs including Word, Excel and PowerPoint.

Accountant II

PURPOSE OF POSITION:

Perform a wide variety of regular and recurring moderately complex to complex accounting functions including establishing accounting records, maintaining the general accounting system, and recommending modifications based on new regulations or policies.

Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.

MAJOR RESPONSIBILITIES:

  • Assess coding on all vouchers daily and recommend adjustments to originators.

  • Prepare regular journal entries to the general ledger; post deposits and disbursements to the cash journal.

  • Provide input for financial statements and prepare, run, review, and analyze accounting reports.

  • Reconcile moderately complex subsidiary ledger accounts and checking accounts.

  • Analyze, document, and review accounts.

  • Communicate with customers on reconciling issues and articulate solutions.

  • Train customers in Accounting Standard Operating Procedures, as appropriate. Prepare aging schedules and more complex audit schedules requiring some research and analysis.

  • Prepare regular internal accounting reports for Finance department management.

  • Evaluate the adequacy and effectiveness of processes and make recommendations to leadership regarding internal controls, regulatory compliance, and workplace efficiencies.

  • Develop appropriate understanding of the international World Vision partnership and use this context to inform communications, actions, decisions, recommendations and solutions.

  • Remain current and increase knowledge in related areas utilizing self-study and/or continuing professional education efforts.

  • Keep informed of organizational announcements, activities and changes via regular reading of the WVUS Intranet and other corporate communication tools.

  • Perform other duties as assigned.

  • Keep Christ central in our individual and corporate lives. Attend and participate in the leadership of devotions, weekly Chapel services, and regular prayer.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree in Accounting or the equivalent.

  • Has sufficient knowledge and experience in finance and accounting.

  • Demonstrates effective computer skills, including use of Microsoft Office Suite, Lotus Notes, intranet and Internet, and various software applications and databases used in work efforts.

  • A minimum of two years private/corporate accounting work experience; or if work experience is in public accounting, a minimum of one year.

Preferred Skills, Knowledge and Experience:

  • Demonstrates and maintains a current working knowledge of Generally Accepted Accounting Principles (GAAP), as determined by the Financial Accounting Standards Board (FASB), knowledge of nonprofit accounting, gift-in-kind accounting, auditing standards, financial reporting and cash management.

  • Effectively and efficiently assesses business controls and risk using appropriate tools and techniques. Demonstrates an understanding of the business implications of decisions and consistently strives to mitigate risk and improve organizational performance.

  • Experience in audit.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Accountant III

PURPOSE OF POSITION:

Responsible for the more complex activities associated with maintaining ledger accounts and for developing financial statements and reports. Performs a wide variety of complex accounting functions including establishing accounting records, maintaining general accounting system, audit research and schedules, complete annual report or project as needed and recommending modifications based on new regulations or policies.

Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.

MAJOR RESPONSIBILITIES:

  • Establish and maintain accounting records with appropriate supporting material.

  • Prepare and correct entries for general ledger reporting.

  • Prepare monthly, quarterly and yearly accruals.

  • Ascertain whether company assets are properly accounted for and safeguarded from loss.

  • Reconcile more complex or difficult accounts that require in-depth analysis and research, including bank statements and inter-company general ledger accounts.

  • Periodically review internal controls.

  • Prepare and provide appropriate accounting information and reports.

  • Produce and analyze financial statements, reviewing for completeness and alignment with contracts, guidelines and/or policies and make adjustments.

  • Prepare information that feeds into information for tax forms and reports.

  • Prepare audit schedules and help in audit research.

  • Coordinate problem resolution and provide technical guidance/training to other finance staff and customers as necessary.

  • Research and recommend new systems and procedures to handle new areas where no procedures exist, and handle special accounting programs.

  • Remain current and increase knowledge in related areas utilizing self-study and/or continuing education efforts.

  • Perform other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree in Accounting or related field.

  • Has sufficient knowledge and experience in finance and accounting especially complex bank reconciliation, general ledger, financial statements and government reports.

  • Demonstrates expertise in computer skills, including use of Microsoft Office Suite, Lotus Notes, intranet and Internet, and various software applications and databases used in work efforts, especially Microsoft Excel.

  • A minimum of 5 years of private/corporate accounting or 2-3 years of work experience where 1 year is in public accounting.

  • Demonstrates above average English communication skills (written and oral).

Preferred Skills, Knowledge and Experience:

  • Demonstrates and maintains a current working knowledge of Generally Accepted Accounting Principles (GAAP), as determined by the Financial Accounting Standards Board (FASB), knowledge of nonprofit accounting, gift-in-kind accounting, auditing standards, financial reporting and cash management.

  • Certified Public Accountant preferred.

  • At least 1 year of work experience in a non-profit or development organization is preferred.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Finance Analyst, SO Business Support & Analysis

PURPOSE OF POSITION:

The Finance Analyst for SO Business Support and Analysis works across a variety of stakeholders (finance and non-finance) and with different levels in the organization to provide accounting and financial advisory, research, consulting and support that inform decision making and policy development/enhancement, and support financial management of the Support Office he/she is assigned to.

To meet this end, this position prepares and design specialized, complex or large data financial reports. Using these information, this position analyses the data, reviews the finances of a team/department/office, recommends for financial control, checks for compliance to policy and standards, recommends ways to solve problems or issues, and recommends areas for improvement.

The position uses the report and analysis to identify potential risks, prepare financial plans (in some cases), and provide management support in decision making and planning.

MAJOR RESPONSIBILITIES:

  • Prepare and develop financial reports and analysis, and collaborate with stakeholders to arrive at the desired outcome:

  • Consolidate, review and identify the financial information (from various data sources, if needed) needed to prepare financial reports and perform analysis required by the Support Office or stakeholder.

  • Develop tools, templates and recommend processes necessary to derive the financial information needed.

  • Determine and recommend reports and processes necessary to meet the Support Office’s needs.

  • Monitor and review the financial performance of field offices and identify risk areas. Address risk appropriately, and coordinate with management to mitigate and prevent future risk as needed.

  • Check for compliance to accounting, reporting or finance policy and procedures. Address non-compliance appropriately and timely, and assist management in resolving issues. Escalate issues to senior management as needed.

  • Maintain integrity and timeliness of data in various systems (e.g. myPBAS, Horizon, SO system), and ensure that the data is consistent and accurate. Systems include but is not limited to myPBAS, internal system and ledger, etc.

  • Assist and oftentimes initiate and lead the year-end carry-forward process in accordance with the agreed policy, and ensure accuracy of information and compliance to policy.

Lead, participate or contribute to ad-hoc projects work as required. Some of these include the following:

  • Financial analysis and reporting required for International Aid Transparency Initiative (IATI) and other external organizations.

  • Charge analysis and apportionment to Global Centre.

  • Grants and donor reporting and analysis.

  • Funding transfers, for direct-funding Support Offices.

  • Train stakeholders or users on financial analysis reports, skills policies or processes.

  • Monitor and track implementation of internal and external audit recommendations of national offices funded by the assigned Support Office and provide report of key trends to be followed up with national office management.

  • Continuously improve, develop or provide intelligent advice and recommendations in the development of reporting and analytical tools, templates, systems and processes to increase efficiency, accuracy and productivity of reporting and

  • analysis (e.g. automation).

  • Clearly and adequately present to stakeholders. Participate and contribute in discussions, conferences or working groups as needed.

  • Attend and participate in meetings, team events, conference that may be assigned.

  • Attend and participate in chapel services, daily and group devotions.

  • Promote World Vision’s values through example and hold self and others accountable for the same across the team.

  • Perform all other duties that may be assigned.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's or University Degree in Accounting or Finance

  • Has extensive and advanced knowledge and experience in all areas of finance and accounting, preferably in an international development, non-profit or multinational organization.

  • Has advanced knowledge and is highly skilled in MS Office Suite (especially MS Excel), Lotus Notes, and finance systems.

  • Has average to above average knowledge, skills and experience in PowerBI.

  • Has the ability to understand multiple data sources and how they relate to each other.

  • Able to work with several functional managers or stakeholders and is able to effectively communicate with all levels in the organization (verbally and in writing).

  • Demonstrated ability to think independently and critically, self-learn and self-manage, and perform detailed and complex analysis. Has the confidence and competence to identify problems and recommend solutions and best practices.

  • Has very strong analytical, problem-solving, multi-tasking and organizational skills.

  • Minimum 4-6 years of experience preferably in an international NGO environment, multilateral organization or an international audit/accounting environment.

  • Minimum 6 months experience working on grants.

  • Minimum 6 months experience working or supporting people off-shore.

  • Has experience in working with people from different levels and functions in the organization.

  • Has substantial and successful experience working in a multi-cultural, geographically dispersed work environment and is able to work with several functional managers or stakeholders.

  • Fluent in general and business English language - written and verbal.

Preferred Skills, Knowledge and Experience:

  • Certified Public Accountant (preferred but not required).

  • Proficient in MS Access, MS Powerpoint and advanced experience/skills in PowerBI, PowerPivot and Power Query.

  • Skilled in preparing complex management reports on a timely basis.

  • Ability to write and read in Spanish and/or French.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Senior Manager, Sponsor Engagement Global Production Services

PURPOSE OF POSITION:

The purpose of this position is to lead and be accountable for the global production services of annual child sponsor engagement content features, across 54 field office cultures, reaching 2.7m child sponsors in 21 nations two-three times per year, within World Vision’s $1bn Child Sponsorship line of business.

(Examples of the content features being centrally produced include child & community annual progress reports, child Christmas cards, child letter and expression worksheet templates – all to demonstrate to sponsors the impact of their regular donation and/or to build a sense of personal connection with their sponsor child).

The Senior Manager, Sponsor Engagement Global Production Services leads a team of 25+ permanent and temporary staff based in Manila across the following functional teams: production operations, project management, and quality assurance and analytics - with a total programme budget amounting to nearly USD$1m. The role importantly advocates for industry best practices in business efficiency processes and approaches, applying continuous improvement methodologies, and periodically evaluating emerging technologies and external services to affirm the integrity of the business case for global sponsor engagement production services, balancing cost and risk management. The role is a member of a dynamic international virtual team of colleagues reporting to World Vision International’s global head of child sponsorship marketing and engagement.

The position holds accountability for the full Global Production Services Team, a set of direct reports, budget/cost management, vendor relationships and management, continuous process and content improvement, systems capability and technical solutions to support production, and quality assurance of the final product.

The position interfaces with and is required to influence partners, entities, vendors and stakeholders across the World Vision partnership globally. Ultimately the role seeks to serve vulnerable children and their sponsors through producing the best content features that enable deep personal engagement, empowering them to transform their own lives.

The ideal candidate will possess: proven leadership, analytical and problem solving skills; experience in global production services/operations, process improvement and optimization; demonstrated people skills, with an ability to handle difficult situations with appropriate discretion, human resources acumen and respect for the individual; solid communication skills, both oral and written, with the ability to persuade/influence others; programme leadership experience; and strong organization skills for prioritization of individual and team work.

MAJOR RESPONSIBILITIES:

Strategic & Operational Planning:

  • Develops strategic objectives and operational annual plans as part of the partnership-wide goals for Sponsor Engagement with input from Child Sponsorship Marketing & Engagement Lead Team, and other partnership stakeholders.

  • Defines strategic production choices and recommends sequencing and pacing towards improved quality production delivery year on year.

  • Creates environment for direct staff team and cross-functional partners to effectively plan and execute on all production content features, working especially with National Office (NO) Coordination Team and Field Engagement Team.

  • Partners effectively with Directors of Child Sponsorship Content and Child Sponsorship Experience for all sponsor engagement feature business requirements and quality definitions.

  • Actively contributes to the future state sponsor experience ideation and innovation plans to surprise and delight our sponsors.

Programme & Project Management:

  • Leads a complete operations programme management view of all planned production services in any Fiscal Year (FY), showing milestones and dependencies on other services.

  • Ensures systematic programme and project tracking and reporting are upheld as required by the Senior Director and other stakeholders – assuring consistent accountability to key milestones and interdependencies.

  • Effectively monitors and manages timeliness, performance, costs and budgets of the overall operations programme and individual projects within.

  • Negotiates successful alternative plans as appropriate to keep the overall goals and deliverables on course.

Production Services Operations:

  • Leads a ‘just in time’ global production services mindset for sponsor engagement feature production that require information from the child/programme so that sponsors receive the very latest information.

  • Leads the effective workload balancing, pacing and sequencing of global projects dependent upon field office and support office needs, and internal resource constraints.

  • Defines and produces analytics, measurements and regular reporting that demonstrates timely delivery of global production services.

  • Seeks and develops opportunities for streamlining of work/effort through outsourcing to reduce work cost and effort.

  • Partners effectively with internal service providers to ensure dependency deadlines are met.

  • Regularly assess the project needs and manage any increase or reduction of staff required in working with the Director, Sponsorship Business Services.

Quality Assurance & Continuous Improvement:

  • Defines and manages criteria for the total quality management of global production services content, to ensure quality assurance processes and enabling systems are embedded as a work priority and philosophy.

  • Creates, inspires and fosters an ongoing environment and culture for continuous improvement of all production services and processes to occur, bringing both field and market facing stakeholders together to prioritize and agree best improvements.

  • Defines and produces analytics, measurements and regular reporting that demonstrates quality assurance of global production services.

  • Evaluates emerging technologies and external services to affirm the integrity of the business case for global sponsor engagement production services, balancing cost and risk management, as well assuring continuous process efficiency and quality improvement.

  • Leads and designs recommended organizational capability developments with cross-functional partners to ensure continuous process efficiency and feature improvement.

  • Lead/collaborate with and contribute to continuous improvement and innovation development testing and scaling plans with internal partners (e.g. centralized printing, data digitization).

Vendor Management & Stakeholder Engagement:

  • Leads the selection and management of external vendors and consultants to provide essential outsourced services that are suitable quality, cost effective and timely to meet the overall operational programme plan.

  • Leads the development and management of internal communications to ensure transparent operational management communications.

  • Leads and provides proactive engagement and regular reporting with Child Sponsorship Leadership Team.

  • Participate in internal and external networks as a contributor, learner, and / or collaborator in order to assure strong linkages with interdependent initiatives.

  • Represents and supports Senior Director, Child Sponsorship Marketing & Engagement where required in leadership team and stakeholder engagements and communications.

Team Leadership, Management & Development:

  • Manage the Sponsor Engagement Global Production Services team, equipping them to effectively deliver on the annual objectives, plans and projects. Regularly assess the staff needs based on production services forecast and manage any increase or reduction of staff required in working with the Senior Director.

  • Set performance agreements and manage with ongoing review and feedback including adjustments as required.

  • Support in their development including continual updating of knowledge and skills with industry best practices and analytical/workflow tools.

KNOWLEDGE, SKILLS & ABILITIES:

  • Degree in business administration, operations or related field or extensive equivalent experience.

  • Demonstrated success in leading production or operations with process or product improvement in a global organization with complex organisational structure/relationships.

  • Demonstrated expertise in building effective work relationships with both local and dispersed colleagues, and ability to manage and lead horizontally across the organization.

  • Critical thinking and capability of generating consistently accurate and useful information to inform strategic planning and decisions.

  • Intermediate to advanced annual strategic and financial planning experience, including monthly reporting against plans, highlighting risks or issues to timelines, budgets and dependencies.

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing). Fluency in English.

  • A broad understanding of non-profit operations and commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

  • Extensive experience in program and operational management of complex end to end processes requiring influence on multiple indirect staff teams.

  • Extensive international experience in working across cultures and within complex organizational structures.

  • Project Management certification.

Preferred Skills, Knowledge and Experience:

  • Strong analytical skills, catalyst for improvement and innovation, problem solving involving multiple disciplines.

  • Broad knowledge of child sponsorship and development programming, preferably with World Vision.

  • Flexible and willing to travel per World Vision policy.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time.

Senior Director, Social Mobilization

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

This position is responsible for and has oversight of developing and implementing a successful social mobilization strategy for World Vision globally.

This position will develop the systems, structures, partnerships, technology and operating models for the delivery of a social mobilization strategy that engages the public, children, partners and community members to shifts attitudes & behaviours and drive courageous action in support of policy change, and implementation, of child rights, the global campaign It takes a world to end violence against children and Agenda 2030.

The Senior Director of Social Mobilization will develop strong internal and external networks and collaborate closely with marketing, communications, policy & advocacy, campaigners and child and youth participation experts at the global level and across all World Vision Support, Field and Regional Offices to significantly raise the public profile of our efforts offline and online. This includes leadership of global mobilization efforts, support for local and national campaign and mobilization strategies, fostering citizen and youth movements, development of compelling public engagement content and meaningful supporter and community actions. In addition, this position will deploy new technologies to drive engagement and reach new audiences (especially millennials), strengthen loyalty and involvement of existing supporters.

The Senior Director will be part of the Advocacy & External Engagement (A&EE) Leadership Team, manage a team of public engagement, mobilization and child participation experts, develop and monitor the team strategy and workplan as well as manage budgets and relationships with external agencies.

MAJOR RESPONSIBILITIES:

  • Developing and implementing a successful global social mobilization strategy, including but not limited to children.

  • Systems, structures, partnerships, technology, metrics and operating models for the delivery a social mobilization strategy in place.

  • Establish and report on social mobilization pilots and approaches to deliver maximum impact and return on investment, including to shift attitudes & behaviours.

  • Work with Senior Leaders to ensure social mobilization is a critical aspect of WV’s work at all levels of the Organisation and is operating at scale.

  • Unlock investments across WV for social and popular mobilization and ensure leadership understands the benefits and impact.

  • Scale up emerging digital platforms for social mobilization globally.

  • Establish new types of external partnerships to reach new and more people, enable citizen and child-led movements in developing and developed countries.

  • Strengthen WV’s brand and thought leadership in social mobilization and child and youth participation.

  • Leadership of global mobilization and public engagement efforts to support policy and advocacy, and attitude & behavior change objectives.

  • Oversee and lead global social and popular mobilization efforts – online and offline, especially at global moments.

  • Develop and curate communications content and develop public actions to engage the public in support of children across contexts.

  • Work with Marketing and Communication to develop supporter retention acquisition and journeys.

  • Enable child participation and mobilization in local, national and global spaces.

  • Develop and strengthen internal and external partnerships and communities to deliver Social Mobilization strategy.

  • Establish cross-functional and cross-entity working groups, Communities of Practice and internal networks to deliver strategy.

  • Establish and strengthen external partnerships to increase reach and impact.

  • Enhance Organisational understanding and capability to implement social mobilization strategies & approaches.

  • Brief Senior Leaders for internal and external moments.

  • Leadership of Social Mobilization Team, contribution to A&EE Leadership Team and support for, and engagement of Senior LeadersDevelop team culture in line with agreed A&EE behaviours and mindsets.

  • Contribute to the overall leadership of the A&EE team.

  • Set ad monitor the team’s annual and the individual workplans.

  • Manage budget.

KNOWLEDGE, SKILLS & ABILITIES:

  • At least 15 years of successful relevant professional experience including campaigning, mobilization (offline and online) and social change processes in multiple contexts.

  • Bachelor’s university degree.

  • Master Degree preferred.

  • Strategic Vision.

  • Exceptional stakeholder management, communications and influencing skills.

  • Experience of working in a complex, international and cross-cultural environment.

  • Ability / experience influencing people to achieve mutually beneficial outcomes.

Preferred Skills, Knowledge and Experience:

  • Experience in developing and delivering social mobilization and campaign strategies across contexts.

  • Experience in mobilising supporters and influencing key decision makers on development issues.

  • Strong understanding of technology and digital platforms for mobilization and shifting attitudes & behaviours.

  • Strong understanding of policy.

  • Is trusted as an honest person. Demonstrates openness and transparency. Advocates for what is right for the organization and employees, even in the face of differing opinions. Respects and adheres to World Vision’s values, consistently acting in accordance with those values and practicing what he/she preaches.

  • Ability to engage with, support and influence senior Senior Leadership.

  • Good representational skill and the ability to represent the organisation in high level meetings.

  • Proficiency in more than one UN language.

  • Understanding of DM&E for Social Mobilization.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Senior Director, External Engagement

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Senior Director, External Engagement provides overall leadership, coordination and alignment of global level external engagement, seeking to achieve influence, support income and ultimately to impact external targets in support of WV objectives for children as articulated in Our Promise. The Senior Director will develop and deliver annual plans that maximize the external engagement of Senior leaders, sector and thematic experts, policy advisors and children. The Senior Leader leads and facilitates the External Engagement (EE) Advisory Group for aligned and impactful external engagement across the Global Centre, including through analysis and prioritization of external stakeholders and partnerships, and through regular reporting, innovation and excellence. The Senior Director leads the alignment of EE in WV Global Capitals, leads a team of EE advisors (including in the Global Capitals) and ensures that WV voices are addressing the most important and impactful stakeholders, forums and processes in support of the rights and well being of children, especially the most vulnerable. The Senior Leader will support strong external engagement across all entities of the Partnership, including support to Regional Advocacy Directors in their EE planning. S/he will support Senior WV leaders, including the President, in their participation in major multilateral events and dialogue with external bodies.

MAJOR RESPONSIBILITIES:

Develop and deliver a global External Engagement agenda focused on the rights of children and the achievement of priority Sustainable Development Goals (SDGs) External Engagement agenda provides the best opportunities for WV to advance its external objectives and positively impact the lives of most vulnerable children.

Examples include:

  • Work with Global Capital leads to represent or position WV within the UN, diplomatic, and NGO communities.

  • Coordinate and facilitate external relationships that enable WV to articulate its concerns to NGO, UN, Governmental, and other multilateral bodies.

  • Strategic briefings to inform organizations of WV's work and policy positioning.

  • Direct meetings with key individuals and active participation in meetings of multilateral bodies.

  • Support, coordinate and facilitate representation at agreed global events on behalf of the wider A&EE.

  • Translate in-depth policy work in A&EE priority thematic areas into messaging for use in external relationships.

  • Maintain good relations and work effectively with other members of the GC, SOs and GFO teams to ensure that World Vision presents a professional and efficient point of contact to global institutions.

  • Including maintaining awareness of the activities of other members of the team to enable mutual support during times of high pressure activity.

  • Management of the EE team, including across Global Capitals in New York, Geneva and Brussels. Support regional capitals in other locations (Africa, Asia and LAC).

  • Aligned, well functioning team supporting overall EE objectives of the A&EE team and Global Centre.

  • Develop team culture in line with agreed A&EE behaviours and mindsets.

  • Contribute to the overall leadership of the A&EE team.

  • Set and monitor the team’s annual workplans and the individual workplans of the team.

  • Manage budget.

  • Represent World Vision, and/or support representation of World Vision leaders at priority external forums, events, networks and other processes to promote agreed policy positions.

  • Strong and effective World Vision representation at priority global forums and processes, through:

  • Consistent use of strategic planning processes and tools. This includes working with Global Communications to develop communications plans for all priority engagements, and working with the President’s communications team when he is participating.

  • Support for participation in international meetings, and provision of direction re: networking with multilateral leaders. Briefing key World Vision leaders before key events and debriefing afterwards.

  • Act as the organisational representative, the representative of the President, or the representative of the Advocacy & External Engagement Partnership Leader at external forums.

  • Advise WV leadership on industry thinking and new developments.

  • Provide overall leadership to EE Advisory Group.

  • Aligned, coherent and bold World Vision EE across the Global Centre, directed at the most important and prioritized external stakeholders, leading to influence, income and impact for children.

  • Provide guidance for the development of strategic global partnerships.

  • WV’s highest priority global partnerships are performing and delivering at their optimal level and, thereby, making substantive contributions to WV’s impact.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters degree in International Affairs, Public Policy, International Development, Human Rights, Law or other relevant field.

  • Minimum 7 year leadership experience working in child rights focused External Engagement in CSO context and/or government or multilateral context.

  • Expert level understanding of child rights policy debates and dialogues, including regarding the Sustainable Development Goals, ODA, and the Convention on the Rights of the Child.

  • Significant field experience and/or understanding in international development or humanitarian contexts.

  • English language fluency.

Preferred Skills, Knowledge and Experience:

  • Excellent communications skills, verbally and written.

  • Excellent trends and political analysis skills.

  • Excellent team leadership and management skills.

  • Strong understanding of World Vision Partnership and Our Promise.

  • Strong understanding of global trends, debates and agendas related to development and humanitarian issues.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Displaying page 1 of 2