Risk Management Coordinator

*Preferred Location: Nairobi, Kenya; Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.


The purpose of this position is to partner with the ERM team in achieving our goals and objectives by providing coordination, analysis, and management for the WVI IPH whistleblower hotline. The position will also provide administrative support and training for our Riskonnect and Ethicspoint software systems in partnership with other ERM team members ensuring our systems are performing well and accessible to our users. Additional duties will include other administrative tasks, development of risk reports, and trend/root cause analysis for a number of stakeholders across the Partnership enabling the organisation to benefit from the large amount of data present in our systems.


Ethics/Whistleblower Program Management:

Completes daily tasks associated with the operation of the partnership-wide employee whistleblower reporting program, including:

  • Evaluate and summarize new whistleblower reports when received in accordance with established practices.

  • Complete notification and evaluation by Global IPH committee.

  • Monitor IPH cases to ensure investigations are progressing in line with recommendations by the overseeing IPH Teams.

  • Ensure closure recommendations are summar.

Provide administrative support for:

  • Our Riskonnect and Ethicspoint systems that enable the global ERM process, Whistleblower Hotline, and Integrated Incident Management system. Provide 2nd level support, including user training as needed, in partnership with IT helpdesk and escalate high level technical issues to vendors for resolution.

  • Other tasks as required by the ERM Team, such as vendor/invoice payments, basic wvcentral site upkeep, and other tasks as needed.

Responsible for completing established risk reports and analysis in partnership with ERM Team members. Complete quarterly activity reports for the whistleblower hotline.


  • 2-4 years experience working in Risk Management, Compliance, Ethics or a related field.

  • Strong written and oral communication skills.

  • Strong analytical and organisational skills.

  • Ability to work with highly confidential information in a professional manner.

  • Fluency in English.


  • Experience administrating or performing tasks in online business software products.

  • Experience completing analysis or graphical reports.

  • Willingness to participate in chapel and departmental devotions.

  • Bachelors diploma.


*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist