Regional Investigations Manager - VisionFund International

*Preferred position location: Nairobi, Kenya. Other locations to be determined by home country of successful candidate anywhere in Africa where VF/WVI is registered to operate.

*Please submit your CV in English.


The purpose of this position is to work independently, with little or no supervision to analyze allegations, initiate, plan, lead and conduct investigations. Write reports documenting investigative plans and investigative results, and follow-up on specific investigation assignments. The successful candidate will work under the guidance of the VisionFund International (VFI) Investigations Director to perform the following tasks:

  • Analyze, oversee and conduct preliminary assessment of allegations to determine the veracity of possible violations of VisionFund policy or law.

  • Initiate, plan, conduct, support and oversee investigations related to complex fraud, corruption, bribery, kickbacks, extortion, conflict-of-interest, embezzlement, theft, ethical misconduct, mismanagement, waste and abuse.

  • Prepare and evaluate detailed reports, such as investigative plans, engagement memos, reports of investigation and quarterly investigative reports. Provide oral and written briefings to senior leadership.

  • Conduct a full range of investigative activities to include, but not limited to, analyzing documents, such as financial records and conducting witness and subject interviews.

  • Coordinate and conduct investigative activities in conjunction with other MFI Internal Audit Manager, VFI Regional Audit Managers, VisionFund/ World Vision Investigators, VisionFund MFI and Regional Offices, WV legal offices and other entities.

  • Provide investigative training and guidance to staff and other investigators regarding detecting and investigating misconduct.

  • Develop and support implementation of preventive measures to mitigate fraud risk. Identify fraud trends and recommend appropriate actions to mitigate the risk to VisionFund.

The incumbent will also be instrumental in rolling out and streamlining VisionFund Internal Audit strategic initiatives aimed at improving the effectiveness and efficiency of its assurance and advisory services. Thus, the position is responsible and accountable for:

  • Leading investigative teams, training and building capacity of the investigator assigned

  • Work strategically to align investigations goals with VisionFund 2030 goals by collaboration with internal and external stakeholder.

  • Effective engagement and collaboration with clients.

  • Recommending changes to VFI Internal Audit’s investigative procedures and tools based on knowledge gained by the conducting investigations.

  • Persuasive and timely communication of risks to VisionFund management.

  • Promoting a Christ-centered internal investigative environment.


  • Lead and/or conduct fraud related investigations in VisionFund offices, and GC departments, in response to reported violations of VisionFund policies or law. Conduct or support investigations relating to ethical misconduct and mismanagement.

  • Prepare investigation Plans, conduct preliminary investigations. Prepare reports for approval by the VFI Investigations Director or VFI Audit Director or her/his designee.

  • Conducts entry and exit meetings following the investigations protocol.

  • Analyze and evaluate data to provide facts regarding investigations. Provide conclusions and remedies to management and key stakeholders based on investigative findings.

  • Prepare reports with sufficient evidence as the basis for conclusion for review by supervisor.

  • Interpret and makes recommendations on investigation policies, procedures, practices and processes.

  • Supervise and guide other investigators/ auditors in execution of the assigned investigation assignments.

  • Review investigative activity and reports prepared by other members of the investigations team.

  • Conducts on-going training and provide technical guidance to other investigators/ auditors.

  • Maintain and regularly update investigative activity in EthicsPoint and Fraud Register.

  • Ensure travel and logistics are within VisionFund guidelines. Ensure travel expenses including obtaining visas are within the budgeted amount for all investigations.

Professional Development & Quality Assurance:

The position will ensure that the investigation team maintains professional proficiency while assisting the VFI IA leadership with special tasks:

  • Performing investigations assigned by VFI leaders, including internal audit, consulting engagement, reviews, and providing assistance to external investigators and auditors whenever needed.

  • Providing continuous feedback to local investigator/ auditors after each engagement based on review of performance, ensuring that each team member has adequate opportunity for individual and professional development.

  • Monitoring to ensure compliance with Certified Fraud Examiner and IIA standards for Continued Professional Education (CPE) hours.

  • Promoting a Christ-centered internal investigator environment by ensuring that significant team building and spiritual development activities are shared by the investigation team.

Process Improvement & Simplification

As a change agent for improving processes and simplifying operations, this position shall:

  • Develop a keen understanding of clients’ business needs, including key goals, risks, and procedures to ensure continuous improvement of each investigation.

  • Create a culture of continuous improvement where each team member is empowered to identify areas of improvement within VFI IA standards.

  • Recommend to VFI Internal Audit leadership the weaknesses in VFI IA procedures, tools and services to make the process simpler and effective.

  • Identifying trends through analysis of recurring investigative issues to be highlighted to the partnership leaders and process owners.


  • Bachelor’s Degree or higher in Accounting, Criminal Justice, Finance, or a related field.

  • 5-years professional experience in investigation, auditing, research, law and/or project management, at least three as an attorney, investigator or auditor.

  • Excellent investigation, research, analytical, and communication skills.

  • Leadership skills.

  • Ability to travel as needed to international locations.

  • Ability to work in stressful conditions and in third world countries.

  • CFE (Certified Fraud Examiner) and/ or CPA (Certified Public.

  • Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant).

  • Certified Fraud examiner (CFE), Investigation Certification from a law enforcement agency.

  • CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant).


  • Good understanding of microfinance and/ or banking operations.

  • Fluency in English.

  • Knowledge of the VisionFund business and systems is an added advantage.

  • Fluency in French or Spanish.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40 percent of the time.

Security Officer - Kakuma

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Security Officer

Reporting to : Project Manager

Grade Level : 12

Work Location:Kakuma

Purpose of Position

To support the Project Manager in ensuring that effective Security Management measures are appropriately planned and addressed within the context. The incumbent is required to facilitate optimization of the organizational security and mitigation of operational risks for ministry effectiveness by establishing appropriate security systems in to deliver programs safely, securely and effectively.

Major Responsibilities

Security Planning 20%

  • Develop Security Action Plan aligned to the National Office Security Strategy.

  • Ensure Security Risk Assessments, Core Security Requirement standards, processes and procedures are completed in accordance with current World Vision Office of Corporate Security guidelines.

Security 25%

  • Work with the National Security Manager to carry out Security Risk Assessments as required/directed.

  • Ensure Sub Office Risk Ratings are established and updated as required

  • Provide input and support to the Programme management in crisis situations and critical incidents

  • Conduct security investigations when required.

  • Ensure proper implementation and regular reviews and updates to the Security Standard Operating Procedures for all program sites in Kakuma, Turkana West Pokot and Baringo counties

  • Oversee the security situation within Turkana, Kakuma, West Pokot and Baringo counties

Networking and External Liaison/Engagement-20%

  • Represent WVK at local NGO security network meetings and ensure information from these groups is disseminated to relevant staff.

  • Build ongoing networks for sharing security information and coordination.

Capacity Building and Technical Training-15%

  • Coordinate the assessment, development and implementation of the Program capacity building plan for security management based on local security risk assessments.

  • Seek to develop a culture of security awareness and monitor staff compliance

Reporting and Documentation-15%

  • Provide regular security reports to the Project manager and the Security Manager.

  • Ensure that all security incidents are reported in accordance with WV Security Policy.

  • Collect, analyse and disseminate intelligence appropriately.

Others- 5%

  • Any other duty that may be assigned by the supervisor

Knowledge, Skills and Abilities

  • University degree preferably in Criminology and Security Studies, Military Science, security management and police science, Security and Disaster Management, Forensic and Criminal Investigations, Peace and Conflict Management.

  • Computer literate (Word, Excel, PowerPoint)

  • At least two (2) years’ experience in public, private or NGO sector.

  • Demonstrated experience in designing and delivering training.

  • Demonstrated ability to work effectively under pressure (particularly in a crisis situation)

  • Ability to communicate well in English & Swahili (verbal and written) – particularly in a crisis situation

  • Professional - behave in professional manner at all times and demonstrate ability to represent the organization well at interagency meetings

  • Demonstrated personal values, attitudes and behaviors that are consistent with World Vision Core Values

  • HEAT training course

  • Radio and/or Satellite phone communications experience, operations and management

  • Valid Passport and Driver’s License (choose appropriate) Local or International

  • First Aid qualified

Cluster Manager, Nakuru Baringo Cluster

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview in case you are shortlisted

Job Title : Cluster Manager

Reporting to : Regional Manager

Grade Level : 15

Work Location:Nakuru/Baringo

Purpose of Position

The position provides overall leadership, coordination and management of the respective programs and grant projects in the assigned cluster that supports World Vision Kenya efforts to promote Child well Being outcomes in line with the World Vision Kenya Strategy.

Major Responsibilities

Cluster Leadership and Management -30%

  • Provide strong and positive leadership to the cluster teams ensuring competent and motivated staff

  • Ensure over 95% implementation of Annual Plans and budget by close of financial year, ensuring adherence to Detailed Implementation Plans, 4-D matrices and -5% budget variance parameters; Supervise and monitor the implementation of the program plans of action

  • Ensure all operations, planning and budgeting processes are aligned with the WVK requirements and standards

  • Provide leadership to the three track ministry (One operation, one organization) principle

  • Lead in the development and implementation of a risk register and uploading of the same in Riskonnect, prescribing controls and treatments and regularly monitoring effectiveness of the same

  • Contribute to the development of strategy, directions for the program in line with World Vision Ministry focus

  • Provide management oversight on all operational risks including the core security requirements

  • Provides oversight for sponsorship integration as part of Area Programs planning processes, ensuring that sponsorship programming and sponsorship service operations objectives are met.

  • Compile a multi-year plan for all activities across the Area Programmes, and produce an indicative multi-year budget.

  • Manage all programming within the Area Programmes, across multiple technical projects, giving a holistic view of the Area Programmes.

  • Ensure that Child Protection and adult safeguarding Policy is understood and adhered to in all programs implementation and any issues arising in the programs area are reported in accordance with the WV Policies and guidelines and dealt with through established structures and working with other likeminded partners to uphold their wellbeing.

Accountability and Quality Assurance-25%


  • Oversight and overall financial Management at the Cluster level ensuring efficiency and effectiveness and compliance with WV Polices and standards.

  • Ensure that the Program accountability frameworks (PAF) are in place in all APs for accountability and as a feedback mechanism for program quality improvement.

  • Manage the Development Program Approach (DPA) community engagement process in all communities to identify appropriate technical projects for implementation with partners, and to adapt them for the context

  • Ensure that WVK Operations at ADPs level are within the organizations policies, procedures and business processes

  • Ensure 100% implementation of audit recommendations and presence of risk management plan/document to guide operations

  • Ensure security of assets is sustained

  • Ensure green indicators for sponsorship year round Service Operation Indicators (SOIs/KPIs) and accountable sponsorship management practice

  • Ensure a functional and effective accountability (complaints and feedback) mechanism

  • Ensure quality workmanship of projects being implemented in the ADPs in line with WVK organizational policies and strategies (Ministry policies, Advocacy,

  • Child Sponsorship, and Disaster Preparedness Plan, cross cutting themes, LEAP, WV Development Program Approach; among others)

  • Ensure implementation of the necessary recommendations for effective ministry.

  • Manage monitoring across the Area Programs to identify progress made and make necessary adjustments to plans; this will be including the annual review and planning meetings in all communities, and at the Area Programs level

  • Facilitate development and monitoring of the AP procurement plans and SC processes

  • Provide oversight to contract management - ensure contractors and consultants deliver within stipulated timelines and adhere to the stipulated contract terms


  • Lead the development of quality Area Plans in compliance to DME and LEAP guidelines and standards by ADP staff.

  • Ensure adoption of the generic log frame in collaboration with the design team to address priority issues as per community needs.

  • Develop specific M&E plan/system that includes relevant strategic indicators

  • Ensure integration of sustainability in the implementation of plans

  • Ensure timely incorporation of Support Offices and/or donors feedback to designs in a timely way

  • Develop a feasible multi-year budget and staffing plan in collaboration with Region and P&C.

  • Ensure crosscutting themes Gender, Christian Commitment, Child Protection, Disability, Environment and Climate Change, and Peace Building are integrated in project designs

  • Manage a collaborative design process drawing in WV stakeholders and major national external stakeholders and partners

  • Design Technical Programmes that fit with the DPA to build ownership and sustainable results

  • Negotiate with and support Area Programs staff in the adaptation and implementation of Technical Programs within the local context

  • Incorporate appropriate elements of the contextualized Sponsorship Field Operating Model into the Technical Programs

Learning, Documentation, Monitoring & Reporting-10%

  • Ensure critical monitoring data (from design documents and Child Well-being Outcomes (CWBO) indicators) is collected in a participatory manner with key staff and partners; to show progress and challenges at ADPs, Regional and National level for purposes of learning, management decision making and reporting.

  • Ensure sharing of consolidated monitoring data on CWBO for county /Cluster engagement.

  • Ensure documentation, sharing and replication of best practices and innovations with internal & external partners.

  • Ensure timely submission of quality reports and documents (e.g MMR, Semi- Annual, Annual Reports impact stories, good practices documentation, among others).

  • Incorporate feedback from key stakeholders and reviewers using the review checklist

  • Check reports for accuracy and edit as required

  • Ensure archiving of data, documents and various reports for the reporting period so that it can be easily retrieved and used for evaluation/Audits e.g. Horizon, M drive, WVK KM site on WV central

  • Ensure use of reports to generate communications materials in ways appropriate to audiences.

  • Ensure utilization of reports for follow up and management of programs


  • Review terms of reference (ToRs) and provide feedback based on understanding of the local context.

  • Review measurement tools to ensure alignment with design and relevance to local context, and provide feedback to evaluation team lead.

  • Lead evaluation planning and support evaluation management team with logistics and staff supervision.

  • Provide local knowledge to support critical problem solving with the evaluation management team.

  • Support the evaluation lead in analysis and interpretation of findings and development of recommendations based on the findings, drawing from knowledge of the programme area and context.

  • Critically review evaluation reports and provide relevant, in-depth, and timely feedback.

  • Facilitate use of baseline and evaluation findings appropriately with stakeholders to share learning, plan and advocate for Child Well Being among development partners

  • Conduct staff and partnership learning sessions in a way that encourages team members and partners to continuously learn and improve development practice.

  • Ensure documentation of success stories and good practices is done as per the plan.

  • Facilitate processes where team members and partners can consider, plan for and act upon evaluation recommendations to ensure they are implemented as per the plan.

  • Use evaluation report to mobilise resources (through concept/proposal writing targeting Government SO, AID Agencies and private sector).

Collaboration, Engagement & Advocacy -20%

  • Provide overall coordination of World Vision Kenya work with the county governments within the cluster.

  • Ensure good relationship with community groups, government, Civil Society.

  • Ensure WVK influence resources allocation by government to the community priority needs.

  • Ensure WVK influences the County Legislative, Policy or Regulatory Framework for the Wellbeing of Children

  • Ensure effective integration of Gender, Christian Commitment, Child Protection, Disability, Environment and Climate Change, and Peace Building into advocacy message as case may be requiring

  • Represent and Profile WVK at the County/Cluster level; build and maintain effective communication and pro-active relationships with the county government at the headquarters as well as the respective program area.

  • Work with the other Project Managers in the ADPs to inform, work with, and provide feedback on the World Vision Kenya Ministry in the county to the respective county levels of government.

  • Ensure participation in/facilitation of strategic lobbying meetings with stakeholders and Ward Representatives (Members of County Assembly) on the key issues in the best interest of the children that should be provided for in the county policy or law under formulation (or review).

  • Manage advocacy and networking at the Area Programmes level

  • Analyse and use information generated from many different Area Programmes, for advocacy, accountability and programme improvement.

  • Facilitate APs to implement local level advocacy through the CVA model and ensure that communities are empowered to demand for their rights and hold service providers accountable to promote effective service delivery.

Resource Acquisition-10%

  • Develop a mapping of resource needs within the respective ADP and from the other programs in the county.

  • Work with the Resources Acquisition Team and the Regional team to develop concepts/proposals for funding.

  • Provide support to the donors visiting the county for effective and efficient coordination of information sharing and messaging

  • Ensure documentation of best practices and innovations for donor engagement.

  • Participate in the development of funding concepts and proposals

  • Develop a mapping of resource needs within the respective ADP and from the other programs in the county

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships that support spiritual development of the team.

  • Manage all staff based in the Area Programs, including any all technical staff in those areas.

  • In close collaboration with P&C, ensure right program staff are recruited, retained, and provided with intentional opportunities, mentoring and coaching for development.

  • Support professional development of each staff through on the job training, off site training or engaging appropriate Subject Matter Experts for identified training gaps

  • Facilitate capacity building of staff on technical modules, through trainings, workshops, On the Job Training and technical backstopping etc.

  • Ensure staff participate in morning devotions and are supported to grow spiritually

  • Ensure accountability and performance management including consequence management where necessary

Other- 5%

  • Perform any other duty as may be assigned by supervisor or designee from time to time

  • Participate and contribute in committees and task forces as required.

Knowledge, Skills and Abilities

  • Bachelors degree in Social Science, community development, Business management, Agriculture/ food security / Rural development/ Health/ Project Management or any other relevant degree from a recognized University.

  • Advanced degree related to development/management/leadership work is an added advantage.

  • Minimum of 6 years experience with regards to the designing, planning, and implementation, supervising and reporting on integrated development, relief and/or advocacy projects,4 years of which must be in managerial role.

  • The position holder must be a result orientated leader who can manage and satisfy multiple, donor and other stakeholder demands.

  • Computer knowledge including Microsoft office (Word, Excel, power point),

  • Experience in engaging with government ministries is essential

  • He /she must also handle public relations and be a strong team player.

  • Knowledge and appreciation of WVI working systems, policies, standards, vision, mission, core values and OP2030.

  • Demonstrated track record in proposal development, funding acquisitions and grant management for major government donors preferred.

  • Ability to engage at a strategic level with senior government officials, UN and INGO officials at the county level.

  • Ability to lead a multi-cultural team with an empowering and outcome-oriented approach.

  • Strong budgetary and financial management skills.

  • Strong communication and interpersonal skills.

  • The person must be results oriented, able to handle public relations, able to satisfy donors and a team player.

  • Good interpersonal, organizational and management skills.

  • Ability to maintain performance expectations in diverse cultural contexts, and physical hardship conditions.

  • Ability to solve complex problems and to exercise independent judgment.

  • Proficiency in written and spoken English.

  • Ability to deliver results

Project Coordinator -Sponsorship Program (CESP) Kirindon AP

You will be required to produce a current (within 3 months) Original Police Clearance Certificate or waiting receipt during interview In case you are shortlisted

Job Title : Project Coordinator-CESP

Reporting to : Cluster Manager

Grade Level : 13

Purpose of Position

To provide technical support in the implementation of the Community Engagement and Sponsorship Program; ensuring timely implementation of program activities and management of sponsorship operations. Aimed at contributing to enhanced child and sponsor relationship and improved child wellbeing outcomes within the AP. Additionally this position will provide overall coordination of all activities at the AP ensuring integration with other technical programs in the AP to foster efficiencies and synergies for greater impact

Major Responsibilities

ADP Coordination and Accountability, 15%

  • Coordinate achievement of programmatic objectives; planning, implementation and review of progress/DIPs, budget Utilization and ensure managers approval and endorsement of all plans

  • Coordinate regular planning, accountability and follow up of key performance indicators and overall quality assurance matters

  • Coordinate and follow up external engagement, collaborations and advocacy ensuring that WVK is well represented and highly profiled as a leading child focused organization

  • Represent the Area Manager in County engagement forum as may be delegated

  • Coordinate resource acquisition initiatives within the AP

  • Facilitate Integration of CESP and other Technical Projects and grants within the AP

  • Support strengthening of Child protection, participation and safeguarding systems and mechanisms for effective referral and reporting

  • Coordinating ADP staff, office managements & logistics ensuring great team work and efficiencies in execution of duties.

  • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships that support spiritual development of the team

  • Grow and ensure high performing teams including supporting supervisee in Performance Objectives, setting, continuous Performance conversations, Learning and development, mentorship and coaching by creating a high performing culture.

Community Engagement Sponsorship Program implementation, 30%

  • Facilitate development of CESP project annual operating plan (AOP)

  • Roll out Child Protection Minimum Programming Standards in the AP using approved programming models.

  • Ensure Child protection, participation and safeguarding is integrated in the monthly, semi-annual and annual reporting

  • Ensure integration of RC in CPP&S projects/activities as beneficiaries

  • Ensure Child protection, participation and safeguarding responsive programming with specific consideration of the objectives and indicators

  • Ensure timely implementation of activities and budgets sustained at acceptable level

  • Facilitate implementation of CPP&S program and projects.

  • Support effective integration of Sponsorship operation interventions with other projects in the program.

  • Coordinate integration of Faith and Development Models: CFC, EWV, DNHFLs, SNC, COH, SSF and the facilitation of spiritual nurture of children in the AP

  • Support in the asset mapping against RC

  • Coordinate the implementation of micro projects in the AP.

  • Ensure timely capacity assessment for LI conducted annually and programs initiated to address gaps identified

  • Support roll out of new WV initiatives as guided from time to time.

  • Support implementation of Child protection, participation and safeguarding models at the AP

  • Coordinate capacity building initiatives for faith leaders, churches, FBOs, and other strategic groups within the AP as per WV strategy, policy and guidelines.

  • Coordinate training & refresher courses for CPP&S to ensure informed and CPP&S responsive programming

  • Facilitate coaching and mentoring to the AP sponsorship staff in order to attain better results in the sponsorship performance indictors/Dashboard.

  • Contextualize and adopt the use of approved training materials and methodswhich respond to local needs.

  • Ensure integration of advocacy and gender, equality and social inclusion (GESI) in all technical projects implemented in an AP.

  • Coordinate integration of Faith & Development modules within the AP programmes and activities.

  • Coordinate Integrated Sponsorship planning and monitoring

Sponsorship Operations, 25%

  • Gift Notifications (GNs) are tracked, processed, closed at AP and NO and acknowledgement documentation sent to SO within the standard timeline as per the respective SO requirements.

  • Correspondences (SLs, ILs, queries, ELs etc) are tracked and processed within the standard time.

  • Facilitate production of sponsorship 2.0 products (Child Greeting Video (CGV), Child Special Moment Videos (CSMVs), Community Introductory Videos (YIVs) and Community Annual Photos (YAP)) as per guidelines/standards and timelines

  • Ensure RC level are maintained as per the AP plan

  • Ensure overage RC records are dropped as per standards

  • Facilitate development of MOUs with LIs and timely funding of the LIs

  • Ensure CWB/case management issues are addressed as per standards

  • Facilitate timely implementation of birthday bounce backs and community gifts funding.

  • Facilitate processing of APR and Christmas cards as per guidelines and timelines – ensure business processes are followed accordingly

  • Facilitate capturing of child and family participation and support

  • Facilitate children birth registration within the AP

  • Facilitate management of RC files

  • Ensure security of sponsor addresses/contacts

  • Facilitate effective management of RC death processes – timely reporting, development of detailed report, dropping of records, verbal autopsy

  • Facilitate effective sponsor/donor visits to the AP – ensure they sign child protection protocol and complete feedback questionnaire

  • Facilitate integration of child protection initiatives and take lead in case management – reporting of cases as per WV standards, follow for actions

  • Follow up RC Case management until closure in collaborations with other technical projects/grants Staff

  • Coordinate with Safe Guarding, Advocacy and Child Participation Officer to Follow up Protection Cases involving RC and their families.

Monitoring & Evaluation Accountability and Learning ,15%

  • Facilitate DME processes – assessments, AP re/design, baselines, project monitoring/implementation, evaluations, transition processes,

  • Facilitate learning, review and reflection forums and documentation of best practices/change stories

  • Ensure CPP&S responsive reporting with integrated data on participation, prevention and response

  • Generating quality reports – activity reports, monthly, quarterly, semi-annual and annual

  • Management of project management information system (horizon) – DIPs, ITTs, budgets and activity monitoring

  • Ensure timely sharing of SSUI reports for management decision making

  • Coordinate training & refresher courses and conduct regular monitoring to ensure that sponsorship standards and sponsorship business processes are adhered to in the AP/Local Institutions.

  • Seek useful feedback from participantsand staff that will improve future capacity building.

  • Build capacity of partners effectively to collect monitoring data on CWB outcomes.

Engagement and networking,10%

  • Effective representation of WVK in meetings including CPP&S stakeholder meetings at county, sub-county and ward levels

  • Effective representation of WVK in Child rights stakeholder meetings at county and sub-county levels.

  • Participate in County forums including AAC, intergovernmental gender platform, CUC among others at the sub county and ward levels as will be appropriate.

  • Facilitate community forums – for planning, joint monitoring Facilitate community forums including those that address CPP&S interventions – for planning, implementation joint monitoring

  • Participation in National/International Child rights days such as DAC, IDZTFGM, IDGC, 16 days of activism as well as other WV sanctioned days including Day of Prayer, World Vision month, etc at county and sub

  • Participation in National/International Child rights days at county and sub-county level.

  • Provide information to inform fund raising initiatives at county and national level

  • Facilitate community members to advocate on child wellbeing issues to relevant stakeholders

  • Support advocacy initiatives in the AP.

  • Coordinate partnership with the Local Church, Pastor’s Fellowship other FBOs in rolling out F & D models and related activities.

  • Mobilize local Advocacy groups using CVA and CPA Models

Any other Duty assigned by supervisor or designee 5%

  • Perform any other duty as may be assigned by supervisor or designee from time to time.

  • Participate and contribute in committees and task forces which you may be appointed to

  • Participate and lead devotions as appropriate

Knowledge, Skills and Abilities

  • Bachelor’s degree in social sciences or related fields (Bachelor’s degree in Sociology, Psychology, Community development, Education, Community Health, Development Studies or any other related degree from a recognized University).

  • Master’s degree will be an added advantage.

  • Minimum 4 years’ experience in community development work which include Child Sponsorship Operations

  • Experience in Project Management including program design, implementation, monitoring and evaluation and reporting

  • At least 2 years’ experience in People Management/ Coordination

  • Knowledge of and experience working with the Government and community structures

  • Excellent communication, Networking and advocacy skills

  • Minimum 3 years of experience managing Child Sponsorship operations

  • Experience in managing sponsorship systems

  • Above average knowledge and experience in videography and photography.

  • Experience in working with and training local partners.

  • Understanding of a systems approach to child protection programming

  • Experience in implementing faith and development models and working with the church leaders

  • Demonstrate skills for relating and working with children.

  • Computer proficiency

  • Valid motorbike riding license

Regional Auditor (RA), WV Kenya

*Please submit your CV in English.


To provide an independent objective assurance and consulting activity designed to add value and improve the organization’s operations. This will be done by using a systematic approach to evaluate and improve the effectiveness of risk management, internal control and governance processes of the Organization.

Must prove high standards of professional and social ethics and will conduct regional engagements of varying size and complexity, provide support for planning for the various phases of the field work, carry out audit work as assigned by the Regional Senior Auditor or Regional Audit Manager, provide a summary of audit findings, criteria, risks and recommendations.



  • Participate in the Annual Planning Process:

  • Contribute to the preparation of the annual audit plan as will be directed by the Regional Audit Manager (RAM).

  • Active engagement with senior management staff within the NOs in order to gain a good understanding of their business and ensure the efficient execution of assigned audits.

  • Ensure the preparation of pre - audit information and coordinate receipt of information from the auditees before the fieldwork.

Audit Execution:

  • Conduct detailed risk-based audit work and document findings of all allocated assignments within prescribed Audit Plan time lines.

  • Provide role of Advisor to Senior Leadership in absence of/ as may be delegated from time to time by RSIA or RAM.

  • Review follow up evidence of implementation of audit findings as per auditee “audit implementation plan’’ to ensure audit matters arising are fully resolved.

Quality Assurance:

  • Ensure WV GIA quality standards are maintained, which includes but is not limited to:

  • Timely audit binder setup and technical execution of audits (planning to completion) in Governance Risk & Compliance (GRC) system.

  • Develop and submit timely audit work and draft findings to Regional Senior Internal Auditor (RSIA) for review.

  • Ensure timely resolution of audit review feedback from RSIA.

Professional Development:

  • Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 units per year.


  • Provide regular capacity building to Management Teams within NO Portfolios assigned, regarding RBIA and enterprise risk management during field work, and at designated training forums planned by Management.

  • Support and implement the Global Internal Audit (GIA) initiatives deemed to increase the internal audit team effectiveness and efficiency.


  • Must have prior working experience in audit (Public or private) of not less than three years in a recognized organization, two of which should be at a senior supervisory level. Experience in accredited audit firms and/or in a Non-

  • Governmental organization will be an added advantage.

  • Proven experience in Risk Based Auditing.

  • Strong interpersonal skills, including the ability to influence others and establish credibility with business partners.

  • Cross cultural and multi faith experience.

  • Exposure to various accounting systems.

  • Bachelor degree in Audit, Accounting, Finance or related field.

  • Professional audit certifications (ACCA/CPA/CIA) finalized or in advanced stage of certification process.

  • Must be able to effectively work with new and changing situations including new regulations; where there may not always be a readily apparent solution.

  • Excellent presentation, analytical, interpersonal, time management, research, and communications skills.

  • Maintain a current knowledge base of audit industry practices and to ensure best practices as always considered.

  • Perform all assigned audit duties in a manner that reflects the highest professional standards and complies with the guidelines of the Institute of Internal Auditors.

  • Considerable knowledge of the Standards for the Professional Practice of Internal Auditing and the Code of Ethics developed by the Institute of Internal Auditors.

  • Good command of the English Language, written and communication skills in particular. Knowledge of French/Spanish would be an added advantage.


  • Strategic thinker with advanced analytical and problem-solving skills.

  • Strong project management skills.

  • Computer skills (office application, accounting systems is a plus).

  • Working knowledge in Audit software packages.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 50 % of the time. This travel includes fragile context operational areas within the Region.

  • This role involves working in a virtual /geographically dispersed / multi-culturally team.

Regional Audit Manager, Asia - VisionFund

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country)where WV/VF is registered to operate.

Organisational Background:

World Vision (WV) is a Christian relief, development, and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. One important component of World Vision’s work is microfinance, providing financial services such as credit, savings and insurance to the poor, enabling them to earn increased income, build assets and provide for their families. Numerous studies confirm the strong impact of microfinance on the well-being of children. Studies also show, however, that the integration of microfinance with other development activities can have an even greater impact when compared to either microfinance alone or development activities alone.

WV’s microfinance operations are managed through VisionFund International (VFI), a WV subsidiary.


To lead and direct Global Internal Audit's strategy and vision around risk in the region by partnering with key internal and external stakeholders in fulfilling the requirements the IIA standards and the GIA charter, including taking a key participatory and advisory role at MFI Audit Committee Meetings.

To act as a strategic partner to regional leadership, and MFI Audit Committees around risk management, governance and internal controls. Serve as a consultant to key business leaders to manage risk effectively in order to achieve VFI's objectives.

Lead and manage a team of professional auditors in the region and provide assurance to MFI and VFI management and the VFI Board Audit Committee that controls are adequate to mitigate high and medium risk to the VFI network.


Lead and manage the internal audit function within the region including directly leading audit assignments and activities of the country auditors by ensuring that risk based audit plans are developed and implemented. This includes coordinating reviews, investigations at the regional level.

Engage in the hiring and management of MFI audit staff.

Assess the level of capacity and provide necessary coaching and training where required of MFI audit staff.

Provide leadership to MFI Internal Audit teams within the region:

  • Recruit, hire, train and directly supervise the MFI Audit Managers. The MFI Audit Managers will report jointly to the RAM and the Chair of the MFI Board Audit Committee.

  • Provide adequate technical oversight to MFI Audit Managers and Internal Auditors in the region.

  • Facilitate the understanding of the role of Internal Auditing at each MFI within the region.

  • Ensure all WVI Internal Audit standards, IIA standards and VFI policies and procedures are followed by each MFI within the region.

Provide a consulting and support role to Regional VFI and MFI management:

  • Monitor and provide advice to regional management on how to minimize significant audit risks and material audit findings by supporting Regional management in identifying areas of strength/best practices as well as weaknesses/areas for improvement in each MFI.

  • Advise the Regional VFI Director on critical issues in MFIs.

  • Provide quarterly reports of audit results and semi-annual trends to regional management as agreed.

  • Network and coordinate with the WVI GC Audit Department and VFI Audit Director regarding audit & internal control issues.

  • Coordinate special audits/investigations in the region as needed. Conduct or arrange to conduct special audits when required to do so.

Oversee and manage monthly and quarterly reporting to MFI Board Audit Committees and VFI by ensuring audit team provides timely reports that are reviewed and delivered within the audit scheduled timeframes established.

Represent VFI Internal Audit as a member of the local MFI Audit Committee, including being contributing members of the Integrity and Protection Hotline and Regional Risk Management committees and meetings.


  • Must have a university diploma or degree in accounting, auditing or similar financial qualification. A graduate degree in Accounting or Management is preferred.

  • Strong accounting and financial management skills required.

  • Experience with non-profit organizations preferred.

  • Must have at least 7 years experience in auditing (external and/or internal auditing) with audit experience of banking institution preferred.

  • Current certification (Certified Public Accountant, Certified Internal Auditor or Chartered Accountant) required.

  • Must be able to travel extensively within the region and internationally, approximately 25-50%.

  • Must have good working knowledge of computerised accounting systems.

  • Must be able to work in a cross-cultural environment.

  • Experience in managing teams.

  • Must be fluent in English.

  • Able to balance Christian values with commercial practices.

P&C (HR) Readiness Change and Communications Manager

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


Develop and implement readiness change and communications strategies to support People & Culture (HR) initiatives, projects and operations that impact the Partnership. In consultation with the Director of P&C Operational effectiveness, conduct analysis of P&C communications mechanisms, advise on improvements to be made, influence P&C leaders to take new/different directions in communications content and style, and develop new/refreshed mechanisms as needed. Lead the P&C intranet (SharePoint) content planning, development and site lead administration. This role will also be responsible for providing communications planning, advice, writing and editing, and P&C branding advice as needed for specified P&C clients - ensuring client needs are met and ensuring that client communications are aligned with overall P&C strategy and communications objectives, Global Communications standards, and World Vision’s strategy.


  • Develop and implement P&C communications strategies to ensure consistent messaging across P&C.

  • Provide strategic and integrated internal communications direction and support the implementation of the P&C Priorities, as well as the plans, projects and policies to support Our Promise and other Partnership-wide initiatives and projects, initiatives, processes and activities.

  • Plan and oversee production of relative P&C communications.

  • Lead and manage P&C compliance with WV Brand standards and other Global Communications standards and processes. Oversee ongoing development and maintenance of P&C branding, protocols and standards for P&C initiatives and projects.

  • Lead and manage the continued web content development and administration of P&C presence on wvcentral, and other websites, internal and external to WV as needed for consistent and integrated communication of P&C-related content.

  • This includes content: for all audiences, for P&C audiences, for all P&C practitioners, for certain groups/team worksites/project worksites, and for specific staff populations. This includes technical web design and development, as well as web content development. It also includes introducing and supporting P&C use of new platforms promoted by WV IT (e.g., MS Teams).

  • Oversee design, development and administration of P&C presence on wvcentral.

  • Executive client engagement regarding P&C website(s) content development and design needs.

  • Determine strategy, business needs, site(s) purpose and functionality and content strategy.

  • Content management and administration of wvcentral home page and primary sub sites (e.g., publish online announcements and newsletters on behalf of P&C).

  • Oversee integrated, coordinated and aligned development of all P&C sub sites ensuring quality, consistency in look & feel, and coordination with particular attention to developing new integrated, service-oriented solutions.

  • Clarify responsibilities of key stakeholders and establish effective governance protocols relative to P&C presence on wvcentral.

  • Ensure maximization of SharePoint functionality in P&C wvcentral sites and integration /compatibility of P&C sites with Our People, other P&C websites and systems, and non-P&C sites (e.g., Security Travel, etc.) as needed to meet P&C business objectives.

  • Ensure, promote wvcentral/SharePoint training for all P&C staff, including additional training for site administrators and content managers so that they can create and manage their own on-line content according to P&C wvcentral protocol/guidelines for website content.

  • Provide communications support for planning/implementing roll-out of each piece, with change management techniques and communications for wvcentral transition, training, and changing how P&C works.

  • Promote user traffic and interaction and ensure production of site traffic analysis and periodic management reports.

  • Manage the updating, sharing and communication of the P&C Rhythm of the Business calendar to create an awareness of the P&C business cycle and to help ensure that P&C Practitioners can prepare and ready themselves according to that cycle

  • Design and develop EMPLOYEE communication programs and materials to facilitate EMPLOYEE awareness of P&C initiatives and projects, and drive desired changes among staff.

  • Recommend optimum channels for communicating People & Culture information to employees.

  • Ensure means by which P&C can listen to staff and key stakeholders and then respond by making appropriate changes.

  • Collaborate with COEs and other functions and department as needed to identify opportunities to collaborate and promote knowledge sharing, as well as troubleshoot shared communications challenges, including but not limited to orchestrating collaboratory channels for the GC P&C community.

  • Lead a team of P&C Communications professionals to engage with internal P&C clients to identify communications needs and to provide communications and change management strategies and actionable plans to support implementation of specific P&C initiatives and projects.


  • A bachelor’s degree in communications, journalism, or a related client-services field, or equivalent work experience.

  • Skilled writer, editor.

  • 8 years working in communications or related field, preferable in a global and multi-cultural environment.

  • Ability to work well virtually across multiple streams and multiple regions/geographies.

  • Demonstrated relationship building and consulting skills.

  • Offer input on issues and challenge the status quo/conventional wisdom.

  • Analytical, problem solving and negotiation skills.

  • Strong business acumen.

  • Ability to promote change throughout the organisation.

  • Alignment and integration skills.

  • Technical proficiency in graphic design, photo editing, video editing.

  • HR qualification, training.

  • Project management skills.

  • Technical proficiency in SharePoint (2013) administration and web content development.

  • World Vision experience – knowledge of the organisation.

  • People & Culture - knowledge of People & Culture within World Vision.

  • Communications – knowledge of Global Communications within World Vision.

  • Effective in written and verbal communication in English.


  • 3-5 years of people management experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5-10% of the time.

P&C (HR) Business Partner

*For WV internal applicants only.

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


The P&C (HR) Business Partner (BP) plays a crucial role in the execution of the HR Transformation Strategy. Partnering with Client Business Leaders in support of strategic business objectives, the BP advises and coaches executives, managers and employees in all elements of employee life cycle. The BP works collaboratively with P&C Centres of Expertise, the Operational Effectiveness unit and the P&C Executive office to deliver integrated HR solutions, including workforce planning, performance management, talent transformation, management and leadership development, digitalisation, and all issues related to the rhythm of the P&C business.

This position will support WVI senior leaders in aligning people strategies, goals and priorities with Our Promise going further. (S)he will encourage the use of innovative People Management/OD resources, tools and practices to reinforce and positively change beliefs, attitudes, operating models and structure of organizations to facilitate the delivery of Our Promise.


Strategic Partner for leaders and client group SLTs:

  • Work as first level consultant with leaders and managers to identify strategic people needs.

  • Acts as a thought partner with leaders and managers to improve people-related priorities in the business unit.

  • Assist leaders and managers with strategic planning and forecasting needs regarding people.

  • Provides assistance and guidance to leaders and managers on the full range of P&C activities associated with the rhythm of P&C business.

  • Act as an initial point of contact and intermediary for leaders and managers in assigned business units.

  • Coach leaders and managers on HR and people management practice.

  • Maintain current understanding of the client’s department, strategy, people-related issues by becoming valuable member of client's leadership team.

Change Agent for client groups, advising leaders on all aspects of organisational development involving:

  • Collaborate with leaders and managers to design organizational structures, job roles.

  • Function as HR lead for leaders and managers going through organizational restructures.

  • Evaluate the impact of proposed changes on employees, and manage change to minimize disruption to the business.

  • Advise leaders and managers on the need for, development and ongoing changes of the department's people plan.

  • Actively partner with leaders and managers and work with them to collaboratively identify practice improvement.

Employee Champion acting as a single point of contact and intermediary for employees, leaders and managers in assigned business units.

  • Directing employees to P&C Helpdesk and P&C Generalist Services in Effectiveness Unit as appropriate. Handling employee issues that are escalated from the P&C Help Desk.

  • Provides guidance, counselling, and training to executives on employee relations issues.

  • Assist leaders and managers with issues related in interviewing, hiring, terminations, promotions, performance review, and other HR topics.

  • Occasionally investigates and recommends solutions to employee relations issues in a quick and efficient manner.

Functional Expert who works to:

  • Maintain current understanding of the client’s department, strategy, people related issues by becoming valuable member of client's leadership team.

  • Maintain a current knowledge of legislation and regulation that relate to HR issues, and collaborate with office of CPO in developing appropriate policies and procedures.

  • Collaborate with other P&C teams on cross-functional HR initiatives that support current and future business strategies.

  • Coordinate with Operational Effectiveness unit to discuss/collaborate on operational P&C issues that have arisen in client groups.

  • Communicates regularly with the Centres of Expertise to collaborate on issues related to client groups and give feedback on rhythm of business and P&C priority issues.


  • Five to eight years’ experience in HR Business Partnering or related high level specialist role.

  • Strong consultation skills and experience influencing and interacting with senior leaders.

  • Outstanding people and client relationship skills. Proficient in coaching, mediating, influencing, facilitation, presentation, communication, analysis, and problem solving.

  • Bachelor degree from a college or university and four or more years of related human resources experience, or an equivalent combination of education and experience.


  • Professional certificate in HR/OD/ Management.

  • Strong business acumen in multi-national environment.

Work Environment/Travel:

  • Willingness to travel up to 10% of the time.

Data Analytics Audit Manager, VisionFund

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where VF/WVI is registered to operate.

*Please submit your CV in English.


The purpose of this position is to lead on the application and utilization of robust Data Analytics across VFI and to project manage the implementation and roll out of a Continuous Auditing program in VFI Global Centre and across our network of Microfinance institutions.

The successful candidate will work under the guidance of the VisionFund International (VFI) Global Director of Internal Audit, to perform the following tasks:

  • Develops and enhances a suite of queries for interrogation of key data sets, including loan portfolio data but in future looking to expand into other business data sets.

  • Leads on production of regular monthly analytics for all MFIs in Global Centre, based on data from BankBI, our central warehouse of operational and financial performance data.

  • Project manages the VFI Continuous Auditing project, supervising the rollout of IDEA software to all MFIs and and the adoption of regular monthly analytics on portfolio data from Core banking Systems in the MFI.

  • Provides training and supervision to IA staff who are conducting data analytics in the MFIs.

  • Keeps abreast of current developments in the auditing profession and changes in regulation.

  • Recommending changes to VFI Internal Audit procedures and tools based on knowledge gained through analysis.

The incumbent will also be instrumental in developing Internal Audit Management Information and thus, the position is responsible and accountable for:

  • Oversight of the regular quarterly follow-up process for GC and MFI audit recommendations.

  • Production of enhanced Management Information for Internal Audit and relevant data to support reporting to board and management.

  • Effective engagement and collaboration with clients.

  • Persuasive and timely communication of risks to VisionFund management.

  • Promoting a Christ-centered environment in the Internal Audit team.


  • Develops and enhances a suite of queries for interrogation of key data sets, including loan portfolio data but in future looking to expand into other business data sets.

  • Leads on production of regular monthly analytics reporting for all MFIs in Global Centre, based on data from BankBI, our central warehouse of operational and financial performance data.

  • Project manages the VFI Continuous Auditing project, supervising the rollout of IDEA software to all MFIs and the adoption of regular monthly analytics and reporting on portfolio data from Core banking Systems in the MFI.

  • Provides training and supervision to IA staff who are conducting data analytics in the MFIs.

  • Keeps abreast of current developments in the auditing profession and changes in regulation.

  • Recommending changes to VFI Internal Audit procedures and tools based on knowledge gained through analysis.

  • Oversight of the regular quarterly follow-up process for GC and MFI audit recommendations.

  • Production of enhanced Management Information for Internal Audit and relevant data to support reporting to board and management.


  • Bachelor’s Degree or higher in Accounting, Finance, or a related field.

  • 5-years professional experience in investigation, auditing, analytics or related field.

  • CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant) or CISA or other relevant qualification.

  • Excellent analytical, and communication skills.

  • At least five years of Internal Audit, Investigations or Analytical experience necessary.

  • High degree of competency using technology and working with data. In particular, experience of working with data extraction and interrogation software, such as IDEA or ACL or similar.

  • Excellent verbal and written communication skills in the English language.

  • Spanish or French would be an advantage, but not essential.


  • Good understanding of microfinance and/ or banking operations.

  • Significant experience in Data Analytics.

  • Fluency in English.

  • Knowledge of the VisionFund business and systems is an added advantage.

  • Fluency in French or Spanish.

Work Environment/Travel:

  • Although a high degree of travel is not anticipated for this role, the position requires ability and willingness to travel domestically and internationally up to 20 percent of the time.

Senior Humanitarian WASH Advisor

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


Lead WV Disaster Management thinking and work in promoting and understanding of humanitarian water, sanitation and hygiene promotion (WASH) issues, principles, policy and practice – including integrated WASH programming for fragile, urban and displacement contexts and during outbreaks. Lead the WASH component of integrated programming and linking sectors including food security, nutrition, child protection, health, and MHPSS.

Will be available to deployment for up to 3 month periods to provide technical leadership on the ground and remotely to start up new and strengthen ongoing humanitarian responses in rapid and protracted crisis. Lead in the preparation of disaster preparedness in managing prepositioned WASH items in the Dubai warehouse and other identified locations.

Strengthen humanitarian WASH capacity in WV and partner organizations through training, development and dissemination of resources, and mentoring of field-based staff. Facilitate and lead WASH in Emergency capacity building blended learning program, managing the online ecampus portal activities as well as face to face trainings and mentoring RDMT WASH staff.

Act as focal point in WVI on humanitarian WASH issues for GC Disaster Management, the Partnership WASH team and sector fragile contexts working groups; WASH and innovation donors; UN Agencies including WHO, UNICEF, UNHCR, and WFP and supporting with the coordination bodies for WASH, academic and research institutions, and WASH organizations etc. to position WVI as a credible actor and partner.

Provide field-based emergency WASH technical project management, advice and capacity through deployment during humanitarian and protracted crisis in addition to reviewing proposals that include humanitarian WASH in close collaboration with Regional and National GAM units.

Contribute to improving global humanitarian WASH policy, practice and resources through quality analysis, dialogue and documentation and dissemination of field-based research /practice.

Lead thinking on integration of WASH with other sectors for greater outcomes and WASH components of disease outbreak response, NFI and commodity distribution and use of cash.


Humanitarian response and technical support 50%

Provide sector leadership and management of timely and appropriate humanitarian WASH and related activities. This will include the following:

  • Oversee the inclusion of WASH and disease outbreak questions in assessments to identify a robust WASH package for the response, as a standalone program and/or integrated into child protection in humanitarian action, health and nutrition or livelihoods & food security programs.

  • Lead the design and implementation of WASH programs and ensure monitoring of frameworks are understood and effective in meeting WASH needs of affected populations.

  • Strategically engage with donors and other partners in a humanitarian response to ensure that WV is positioned as a viable partner for WASH programs.

  • Manage WASH programs including associated project staff and promote technical excellence in the application of minimum standards including core humanitarian standards, Sphere, Inter Agency Standing Committee (IASC) guidelines and ensure cross cutting themes are incorporated into design.

  • Ensure that WASH is integrated in all programming in humanitarian responses by working with Program Officers and other Sector leads.

  • Lead discussions on Emergency Response Fund (ERF) and Humanitarian Response Plan (HRP) process to strengthen financial portfolio supporting WASH in early stages of emergency.

  • Manage and guide the budgeting processes for WASH during the design and program implementation in close coordination with finance.

  • Develop key messaging in responses for media and operational teams as related to WASH and disease outbreak.

  • Lead in recruitment process for WASH qualified local and expatriate staff to implement WASH or integrated programmes.

  • As a member of the response operations team, participate in all operations meetings and update the response leadership on issues and key actions related to WASH.

  • Represent WV at key coordination forums in the field such as within the technical WASH clusters or working groups and/or national, local government and civil society planning meetings.

  • Ensure that WV’s work and plans are well articulated and included in all reports including 4Ws.

  • Document and share lessons learned, best practice and experiences from deployment back to partnership and externally when relevant to influence policy and future programming.

Capacity building and Talent Pool Management 20%

  • Ensure humanitarian WASH competencies are identified and transferred across the organisation and develop capacity building options to ensure skill transfer, capacity building and the implementation of evidence-based WASH interventions/programs.

  • Develop blended learning and capacity building curriculum WASH in emergencies, and integration of cash and other modalities including MHPSS.

  • Facilitate training opportunities for relevant staff and/or interagency partners with a special focus on Regional Disaster Management Teams, TSO and sector leads.

  • Validate and manage of the WASH profiles for deployment pool.

  • Lead the adaption of core WASH project model/ framework for emergencies and fragile contexts.

  • Working with partnership sector teams to find linkages within the core project models to include appropriate humanitarian WASH interventions and skills.

  • Develop guidance notes and training materials as appropriate for NO, RO and GC.

Strategy development and Evidence base 15%

  • Lead the processes of conducting technical analysis, development and implementation of research for best practice humanitarian WASH interventions and applications to humanitarian projects.

  • Through collaborating with technical specialists to identify successful evidence-based humanitarian WASH programs for adaption in context appropriate programs in partnership with global, regional and local health agencies.

  • Lead high-quality reviews, analyses and reports and/or secondary research on the application of WASH initiatives and practices in programming.

  • Develop systems and reporting mechanisms for disease and water quality surveillance, field investigations, real time evaluation and post project evaluations to test the effectiveness and impact of WASH initiatives and practices.

Networking and partnerships 15%

  • Represent the organization effectively in key forums (Global and regional working groups, UN and academic forum and other WASH related organizations) and build and maintain these networks.

  • Oversee humanitarian WASH inputs shared through the WV partnership DM, WASH team and health team and the appropriate WASH -based IG.

  • With the WASH CoP, engage with FO, RO and SO to share best practices from internal and external groups, during and post responses. Active participation in CoP meetings.

  • Active participating in WASH business team to represent DM WASH issues.

  • Participation in Global Forums to disseminate this information e.g. international and regional conferences, CoP meetings.

  • Being WVI representative on global humanitarian WASH working groups and clusters.

  • Development of partnerships with organizations and agencies to fund and implement WASH or integrated programs.


  • At least 8 years in international humanitarian leadership and involvement in assessment, design, monitoring, evaluation and project management.

  • Proven capacity to establish water sanitation and hygiene programs in all stages of the emergency.

  • Proven ability in programme design and management including assessments, reviewing and writing grants, and evaluation.

  • Proven ability in capacity building including training.

  • Demonstrated knowledge of the UN humanitarian reform and cluster system, institution of the UN system and policies and guidelines related to humanitarian affairs.

  • Demonstrated knowledge of current humanitarian discourse and research in the area of humanitarian WASH, including sound knowledge and understanding of how to use and implement the IASC WASH cluster guidelines.

  • Strong understanding of context and conflict issues in complex humanitarian emergencies.

  • Demonstrated experience in developing and facilitating training across different cultures and language contexts.

  • Demonstrated ability to lead rigorous research design, implementation, data analysis and reporting, including knowledge of quantitative (statistical) and qualitative research methodologies/analyses.

  • Proven track record in humanitarian WASH operations.

  • Demonstrated knowledge of working cross culturally and working with diversity and ensuring inclusion is part of program work and research.

  • Demonstrated ability to participate in technical dialogues with relevant stakeholders, including government officials and global WASH networks.

  • Understanding of donor requirements and completion of humanitarian funding and grants proposals.

  • Understanding and ability to set up contracts and review tenders.

Preferred Skills, Knowledge and Experience:

  • Post graduate qualifications in Civil Engineering , Environmental Engineering, public health engineering and/or international development or related fields.

  • Detailed knowledge of current approaches to design and construction of small, medium and large scale community water and sanitation facilities in complex humanitarian emergency., with experience in assessing water, sanitation and hygiene promotion/public needs/actions in either a conflict/complex humanitarian emergency.

  • Knowledge of the theory and practice of hygiene promotion and the relationship between WASH design and disease transmission dynamics including child and maternal mortality. In particular, demographic and major and minor population health morbidity and mortality, the aetiology of diarrhoeal disease, arboviral (VBDs) infections, respiratory infections and WASH’s role in the management of chronic/acute malnutrition and HIV in disease management.

  • Knowledge of Behaviour Analysis.

  • Experience in managing diverse teams.

  • Ability to manage multiple grants.

  • Training qualification.

  • Professional experience in using community engagement practices for the assessment, design and implementation monitoring and evaluation of water, sanitation and health promotion/hygiene projects/programs.

  • Demonstrated experience in working closely within a team, collaboration, or group to analyse and implement WASH programs in local community settings.

  • Demonstrated experience in professional writing on disease modelling, analysis of public health practice or management including sector analysis, problem –identification and problem-solving actions.

  • Demonstrated experience of working with gender, diversity and inclusion.

  • Experience preparing advocacy briefs and fundraising for WASH programs.

  • Completed hostile environment or security training.

Work Environment / Travel:

  • Travel domestically and internationally up to 50% of the time for deployments (up to 3 months) and technical support additional travel for meetings and coordination.

  • Ability to work and live in harsh situations with limited support and facilities and possible hostile environments.

Sponsorship Content Programme Manager

*Position location to be determined by home country of successful candidate in the Asia Pacific Region (incl. Australia) where WVI is registered to operate.

*For WV internal production team applicants only.

*Please submit your CV in English.


The purpose of this position is strategic and production management; to lead the delivery of the child sponsorship sponsor engagement features, across 54 field office cultures, reaching 2.7m child sponsors in 21 nations two-three times per year, within World Vision’s $1bn Child Sponsorship line of business.

The Senior Manager, Child Sponsorship Content Team works virtually with an international team in different countries around the world, and face-to-face (when safe to do so) with a team of permanent and temporary staff based in Manila, Philippines. They will work with team members across program management, production operations, project management, and quality assurance and analytics - with a total programme budget amounting to nearly USD$1m. The role importantly advocates for industry best practices in business efficiency processes and approaches, applying continuous improvement methodologies, and periodically evaluating emerging technologies and external services to affirm the integrity of the business case for global sponsor engagement production services, balancing cost and risk management.

The position is accountable for a small set of direct reports, budget/cost management, vendor relationships and management, continuous process and content.


Strategic & Operational Planning:

  • Develops strategic objectives and annual plans as part of the partnership-wide goals for Sponsorship features with input from Child Sponsorship Content Director, and other partnership stakeholders.

  • Defines strategic production choices and recommends sequencing and pacing towards improved quality production delivery year on year.

  • Creates environment for direct staff team and cross-functional partners to effectively plan and execute on all production content features, working especially with NO Coordination Team and Field Engagement Team.

  • Partners effectively with Directors of Child Sponsorship Content and Child Sponsorship Experience for all sponsor engagement feature business requirements and quality definitions.

  • Actively contributes to the future state sponsor experience ideation and innovation plans to surprise and delight our sponsors.

Programme & Project Management:

  • Leads a complete operations programme management view of all planned production services in any FY, showing milestones and dependencies on other services.

  • Ensures systematic programme and project tracking and reporting are upheld as required by the Senior Director and other stakeholders – assuring consistent accountability to key milestones and interdependencies.

  • Effectively monitors and manages timeliness, performance, costs and budgets of the overall operations programme and individual projects within.

  • Negotiates successful alternative plans as appropriate to keep the overall goals and deliverables on course.

Quality Assurance & Continuous Improvement:

  • Defines and manages criteria for the total quality management of global production services content, to ensure quality assurance processes and enabling systems are embedded as a work priority and philosophy.

  • Creates, inspires and fosters an ongoing environment and culture for continuous improvement of all production services and processes to occur, bringing both field and market facing stakeholders together to prioritize and agree best improvements.

  • Defines and produces analytics, measurements and regular reporting that demonstrates quality assurance of global production services.

  • Evaluates emerging technologies and external services to affirm the integrity of the business case for global sponsor engagement production services, balancing cost and risk management, as well assuring continuous process efficiency and quality improvement.

  • Leads and designs recommended organizational capability developments with cross-functional partners to ensure continuous process efficiency and feature improvement.

  • Lead/collaborate with and contribute to continuous improvement and innovation development testing and scaling plans with internal partners (e.g. centralized printing, data digitization).

Vendor Management & Stakeholder Engagement:

  • Leads the selection and management of external vendors and consultants to provide essential outsourced services that are suitable quality, cost effective and timely to meet the overall operational programme plan.

  • Leads the development and management of internal communications to ensure transparent operational management communications.

  • Leads and provides proactive engagement and regular reporting with Child Sponsorship Leadership Team.

  • Participate in internal and external networks as a contributor, learner, and / or collaborator in order to assure strong linkages with interdependent initiatives.

Team Leadership, Management & Development:

  • Manage any direct reports to effectively deliver on the annual objectives, plans and projects.

  • Set performance agreements and manage with ongoing review and feedback including adjustments as required.

  • Support in their development including continual updating of knowledge and skills with industry best practices and analytical/workflow tools.


  • Extensive experience in program and operational management of complex end to end processes requiring influence on multiple indirect staff teams.

  • Extensive international experience in working across cultures and within complex organizational structures.

  • Ability to understand oragnisational goals and bring phased and interdependent change to achieve them

  • Ability to see the larger picture and also analyse details

  • Experience and skills in risk management and mitigation

  • Degree in business administration, IT, program management or related field or extensive equivalent experience.

  • Demonstrated success in strategic leadership and planning in production or operations with process or product improvement in a global organization with complex organisational structure/relationships.

  • Proven understanding of IT systems and processes.

  • Demonstrated expertise in building effective work relationships with both local and dispersed colleagues, and ability to manage and lead horizontally across the organization.

  • Critical thinking and capability of generating consistently accurate and useful information to inform strategic planning and decisions.

  • Intermediate to advanced annual strategic and financial planning experience, including monthly reporting against plans, highlighting risks or issues to timelines, budgets and dependencies

  • Ability to effectively communicate with many different functions, cultures and levels in the organisation (orally and in writing). High fluency in written/spoken English.

  • A broad understanding of non-profit operations and commitment to World Vision´s objectives, ethos, core ministries, Mission Statement and Core Values is mandatory.

Preferred Skills, Knowledge and Experience:

  • Strong analytical skills, catalyst for improvement and innovation, problem solving involving multiple disciplines.

  • Broad knowledge of child sponsorship and development programming, preferably with World Vision.

  • Flexible and willing to travel per World Vision policy, when safe to do so

  • Project management certification.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 5% of the time, when safe to do so.

Senior Policy Advisor, Economic Justice

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


The Senior Policy Advisor, Economic Justice will provide analysis of trends and opportunities in relation to how the needs and rights of children can and should be addressed through various forms of funding from global, regional and national level sources, debt relief, taxation and private capital. This analysis will be used to develop recommendations for child focused policy action in regard to all forms of development financing in support of the Sustainable Development Goals, and, as such, World Vision’s Global Impact Framework. This analysis will support Advocacy & External Engagement (A&EE) advocacy objectives for the Global Campaign, the 2030 Agenda, as well as objectives of Support Offices (SOs) in relation to Official Development Assistance (ODA) and Regional Offices (ROs)/Field Offices (FOs) regarding domestic resource mobilization/public financing.


  • Analysis of and reports developed on Official Development Assistance (ODA), taxation/public financing, private sector investment and other forms of Financing for Development (FfD) and their impact on the financing of child focused policies. Develops policy positions and products that relate to the achievement of child related SDGs and WV child well-being objectives.

  • Represent World Vision, and/or support representation of World Vision leaders at priority external forums, events, networks and with priority stakeholders to promote agreed policy positions.

  • Lead and collaborate with SO, RO and FO colleagues on research and policy development on FfD. Creates a process to engage SOs on ODA focused work.

  • In conjunction with the Local to Global team (A&EE), works with the Centre of Excellence to support country level budget focused advocacy. Builds FOs capacity in conducting country level analysis; supports “translation” of global FfD policy positions for use at national level.

  • Collaborate with select partners and coalitions on this agenda. For example, work with the World Bank relationship manager to develop a plan to become more engaged with World Bank as a Tier 1 stakeholder.


  • Master’s Degree in economics, international development, political science or related focus.

  • Minimum 5-7 years’ experience in policy, research, government relations/external engagement, or other specific field relevant to this role and World Vision’s work.

  • Strong experience and skills in research and analysis.

  • Strong written and verbal communications skills.

  • Strong experience in the NGO/civil society sector and/or with multilateral organizations (World Bank, IMF, etc.)

  • English fluency.

  • Second language strong asset (esp. Spanish, French).


  • Strong knowledge and professional experience working on Financing for Development issues and trends; strong understanding of policy development and influence processes with governments and international agencies from a civil society perspective.

Work Environment/Travel:

  • Travel after Covid restrictions- 10-15%.

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