Supply Chain Manager, WVI Haiti & Dominican Republic

Job/Job Title:

Supply Chain Manager, WVI Haiti and Dominican Republic

Business Requirements

  1. DevelopFunctionalStrategyaligningtoGSCMStrategyand ROpriorities,incoordinationwithotherDepartmental and Haiti & DR NOStrategy.

  2. ReviewandfinalizeAnnualBusinessPlans

  3. Proactively engage with suppliers, partners, local authorities,otherNGOs,clustersandstakeholdersto ensure good coordination and adequate information sharing,addresscommonconcerns/problemsandseek solutions.

Exigences opérationnelles1. Élaborer une stratégie fonctionnelle qui s’harmonise à la stratégie du GSCM et aux priorités du Bureau Régional, en coordination avec les autres départements et avec la stratégie d'Haïti et de la République Dominicaine.2. Examiner et finaliser les plans d’activités annuelles.3. S'engager de manière proactive avec les fournisseurs, les partenaires, les autorités locales, les autres ONG, les groupements et les parties prenantes afin d'assurer une bonne coordination et un partage d'informations adéquat, de traiter les préoccupations/problèmes communs et de rechercher des solutions.

Planning

  1. RepresenttheSCMfunctiononNOStrategicPlanning& Annual Business Planningprocess

  2. RepresenttheSCMFunctioninprojectdesignsandengage inGAMmeetings,Partner-Sub-GranteeMeetingsensuring SCMisengagedearlyenoughtoallowprofessionalinput during planning stage.

  3. Prepare Procurement planning guidelines for both Haiti & DR align with Global Guidelines and Planning Calendar and socialize them with all Stakeholders.

  4. Ensure Annual Procurement Plans are quarterly reviewed with Finance and Operation, and update the Sourcing Plans accordingly.

  5. Review the procurement planning and prepare Consolidated Annual Procurement Plan to socialize with

NO Management & RSCM and develop the Sourcing Strategy.

Planification

  1. Représenter la fonction SCM dans le processus de planification stratégique et de planification annuelle des activités du bureau national

  2. Représenter la fonction SCM dans la conception des projets et engager dans les réunions GAM, réunions partenaires - sous-bénéficiaires Assurant SCM est engagé suffisamment tôt pour permettre une contribution professionnelle pendant la phase de planification

  3. Préparer les directives de planification des achats alignées sur Global Lignes directrices et calendrier de planification et socialisez-les avec toutes les parties prenantes.

  4. Examiner la planification des achats et preparer Plan d'approvisionnement annuel consolidépour socialiser avec Gestion du bureau national et RSCM et développement de l'approvisionnement Stratégie.

  5. Veiller à ce que les plans annuels d'approvisionnement soient révisés trimestriellement avec Finance and Operation, et mettre àjour les plans d'approvisionnement en conséquence.

  6. Examinerles documents de soumission du Comité d'approvisionnement pour s'assurer de leur exhaustivité afin de permettre un processus décisionnel éclairé.

  7. S'assurer que le processus d'approvisionnement stratégique et les contrôles connexes sont inclus dans les outils d'évaluation des partenaires / sous-bénéficiaires pour évaluation.

Strategic Sourcing

  1. DeterminetherequirementfortheCategory,Marketand Incumbent Supplier based on the Spend Analysis and Annual ProcurementPlans.

  2. ExecutethereviewedandapprovedSourcingStrategy.

  3. Develop the Market Assessment and Supplier Pre-Qualification process based on the global polices and process.

4. Develop the framework in managing the RFQ/RFP Process including baselines & price survey methodologies.

5. Lead negotiations for the High Spend Categories and develop the negotiation strategies and contracting processes for other categories.

6. Review Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision making process.

7. Ensure that Strategic Sourcing process and related controls are included in the Partner / Sub-Grantee Assessment Tools for assessment.

Sourcing stratégique

  1. Déterminer les besoins pour la catégorie, le marché et le fournisseur titulaire en fonction de l'analyse des dépenses et des plans d'approvisionnement annuels.

  2. Exécuter la stratégie d'approvisionnement examinée et approuvée.

  3. Développer le processus d'évaluation du marché et de pré-qualification des fournisseurs sur la base des politiques et processus mondiaux.

  4. velopper le cadre de gestion du processus RFQ / RFP, y compris les bases de référence et les méthodologies d'enquête sur les prix.

  5. Diriger les négociations pour les catégories de dépenses élevées et élaborer les stratégies de négociation et les processus de passation de marchés pour les autres catégories.

Supplier Contract and Relationship Management

  1. Vet (through in-country legal) and finalize, Global Standard contracts for NO use.

  2. Draft & review supplier contracts for those categories where the vetted global standard contract format is not applicable and reviews supplier recommended changes.

  3. Ensure that Key Performance Indicators (KPIs) are embedded for all Strategically Sourced contracts and managed

  4. Resolve contract-related issues and improve T&C in contracts and the contracting process.

  5. Develop supplier onboarding process and supplier relationship management framework including the communication guidelines & Supplier continuous improvement plan

    Gestion des contrats et des relations avec les fournisseurs

  6. Vétérinaire (par le biais de la législation nationale) et finaliser les contrats Global Standard pour AUCUNE utilisation.

  7. Rédiger et réviser les contrats des fournisseurs pour ces categories où le format de contrat standard mondial approuvén'est pas applicable et examine les modifications recommandées par le fournisseur.

  8. Assurez-vous que les indicateurs de performance clés (KPI) sont intégré pour tous les contrats stratégiques et géré

  9. Résoudre les problèmes liés aux contrats et améliorer les conditions générales des contrats et le processus de passation des marchés.

  10. Développer le processus d'intégration des fournisseurs et le cadre de gestion des relations avec les fournisseurs, y compris les directives de communication et le plan d'amélioration continue des fournisseurs

Procurement Execution

  1. Ensure all orphaned PRs waiting to be sourced are assigned totheappropriatestaffandareactionedinatimely manner.

  2. Follow Procurement Polices and guidelines in Supplier Awarddecisionsundertheapplicablethresholdandensure periodic review mechanism is place of the Buyers' supplier award decisions.

  3. . Ensure, that all gaps are identified relating to the procurement execution (Process, system usage, disputes and etc.) and update / resolve them on a timely manner.

Exécution de l'approvisionnement

  1. Veiller à ce que tous les RP orphelins en attente de recherche soient affectés au personnel approprié et soient traités en temps opportun.

  2. Suivez les politiques d'approvisionnement et les directives dans les décisions d'attribution des fournisseurs sous le seuil applicable et assurez-vous que le mécanisme d'examen périodique est le lieu des décisions d'attribution des fournisseurs des acheteurs.

  3. S'assurer que toutes les lacunes sont identifiées concernant l'exécution de l'approvisionnement (processus, utilisation du système, litiges, etc.) et les mettre à jour / les résoudre en temps opportun.

Data Management, Analysis and Reporting

  1. Develop, track, and evaluate procurement metrics including areas of spend analytics, procure-to-pay process, operational efficiencies, and supplier performance to drive procurement strategy development and implementation.

2. Design and communicate SCM KPI dashboard to management.

3. Conduct regular meeting with staff on KPIs to identify areas for improvement.

4. Monitor sourcing projects progress and produce sourcing status reports to management.

5. Ensure that Master Data management process is built on global guidelines, ensuring the acceptancy and completeness.

Gestion, analyse et rapports des données

  1. Développer, suivre et évaluer les mesures d'approvisionnement, y compris les domaines de l'analyse des dépenses, le processus d'approvisionnement à payer, l'efficacité opérationnelle et la performance des fournisseurs pour piloter le développement et la mise en œuvre de la stratégie d'approvisionnement.

  2. Concevez et communiquez le tableau de bord SCM KPI àla direction.

  3. Organiser des réunions régulières avec le personnel sur les indicateurs de performance clés pour identifier les domaines à améliorer.

  4. Surveiller l'avancement des projets d'approvisionnement et produire des rapports d'étape sur l'approvisionnement àla direction.

  5. Assurez-vous que le processus de gestion des données de base repose sur des directives mondiales, garantissant l'acceptation et l'exhaustivité.

Process, Procedure and Policy

  1. Understand, interpret and analyze the global policies, processesandguidelinesforbetteradoptionatNOlevel andmanageExceptionApprovalprocess.

  2. Drivethepolicy,processandguidelinesimplementation plan,definingroles&responsibilitiesandownersforeach step in the SCMprocess.

  3. Ensureregularlyreviewsaredoneontheprocurement policies,processesandguidelines(Sourcetopay(S2P), logistical,warehousing)toensuretheireffectivenessand applicabilityandadviseRegionalandGlobalSCMTeamsfor possiblechangeand/forimprovement.

  4. AdviseNationalOfficesontheacquisitionanduseof3PLs and4PLsandapplicationofINCOTERMS.

  5. Ensure adherence of SCM Policies, procedures and documentation to ensure compliance with WVI & donor regulations of the implementing Partners/Sub-Grantee are beingevaluatedunderPartner/Sub-GranteeAssessment stageandcapturedthemundercapacitydevelopment plans.

Processus, procédure et politique

  1. Comprendre, interpréter et analyser les politiques, processus et directives mondiaux pour une meilleure adoption au niveau NO et gérer le processus d'approbation des exceptions.

  2. Piloter le plan de mise en œuvre de la politique, du processus et des directives, en définissant les rôles et responsabilités et les propriétaires pour chaque étape du processus SCM.

  3. S'assurer que des examens réguliers sont effectués sur les politiques, processus et directives d'approvisionnement (Source to pay (S2P), logistique, entreposage) pour assurer leur efficacité et leur applicabilité et conseiller les équipes régionales et mondiales de GCA pour d'éventuels changements et / ou améliorations.

  4. Conseiller les bureaux nationaux sur l'acquisition et l'utilisation des 3PL et 4PL et l'application des INCOTERMS.

  5. Veiller au respect des politiques, procédures et documents SCM pour garantir la conformité avec les réglementations WVI et des bailleurs de fonds des partenaires / sous-concessionnaires chargés de la mise en œuvre qui sont en cours d'évaluation au stade de l'évaluation des partenaires / sous-bénéficiaires et les capturer dans les plans de développement des capacités.

Systems Development and Implementation

  1. Maintainproceduresandputtingthemintooperation.

  2. Planandexecutetestingandimplementationofmajor systems.

  3. Ensurethatdatabasesmeetuserrequirements.

  4. Liaisewithprogrammers,applications/operationalstaff,IT projectmanagersandothertechnicalstaff.

Développement et mise en œuvre de systèmes

  1. Maintenir les procédures et les mettre en service.

  2. Planifier et exécuter les tests et la mise en œuvre des principaux systèmes.

  3. Assurez-vous que les bases de données répondent aux besoins des utilisateurs.

  4. Assurer la liaison avec les programmeurs, les applications / le personnel opérationnel, les gestionnaires de projets informatiques et autres personnels techniques.

Control and Compliance

  1. Assess criticality of the Risks identified related to SCM & Procurement and plot them in the Risk Pyramid.

  2. Develop the risk mitigation plans and embed them to the processes, SoPs and guidelines for implementation and regularly evaluate control measures.

  3. Monitor adherence to control measures and compliance with WV supply chain policies and guidelines.

  4. Coordination with regulatory authorities for better understanding of the requirements and guide SCM Unit to comply and monitor the implementation.

  5. Investigate reported cases breach of controls, frauds, non- compliance, misappropriation of WV funds and assets related to SCM and take corrective measure as per the established NO framework.

  6. Conduct root cause analysis for external and internal audit

  7. findings, prepare respond and the implementation plan and monitor.

  8. Ensure SCM Policies, procedures and internal control system is strong enough to safeguard WV funds and authorities allocated to Partners and Sub-Grantees under the partnering arrangement. Any gaps should be captured at Partner / Sub-Grantee Assessment stage and build onto capacity development plans.

    Contrôle et conformité

  9. Évaluer la criticitédes risques identifiés liés àla SCM et à l'approvisionnement et les représenter dans la pyramide des risques.

  10. Développer les plans d'atténuation des risques et les intégrer aux processus, SoPs et directives de mise en œuvre et évaluer régulièrement les mesures de contrôle.

  11. Surveiller le respect des mesures de contrôle et la conformité aux politiques et directives de la chaîne d'approvisionnement de VM.

  12. Coordination avec lesautorités réglementaires pour une meilleure compréhension des exigences et guider l'unité SCM pour se conformer et suivre la mise en œuvre.

  13. Enquêter sur les cas signalés de violation des contrôles, de fraudes, de non-conformité, de détournement de fonds de VM et d'actifs liés à S.C.M et prendre des mesures correctives conformément au cadre NO établi.

  14. Mener une analyse des causes profondes de l'audit externe et interne conclusions, préparer la réponse et le plan de mise en œuvre et suivre.

  15. Veiller àce que les politiques, procédures et système de contrôle interne de SCM soient suffisamment solides pour protéger les fonds et autorisations de VM attribués aux partenaires et sous-bénéficiaires dans le cadre de l'accord de partenariat. Toutes les lacunes doivent être saisies au stade de l'évaluation des partenaires / sous-bénéficiaires et s'appuyer sur les plans de développement des capacités.

Leadership and Coaching

  1. ProvideleadershiptoSupplyChainUnit toensure OurPromisestrategyisembeddedintheUnits annualobjectiveanddaytodaywork.

  2. Manage the performance of direct reports through performancereviews,frequentconversationsandother method as appropriate. Be courageous in providing coaching or feedback for continuous performance improvement.

  3. EnsurethatallSupplyChainstaffmembersunderstand ProcurementPolicies,Processes,andSystems.

  4. Planandcoordinatedepartmentalmeetingstoreview statusoftasksandupdateSeniorManagementTeamon theprogressofthedepartmentsfunctions.

  5. Leadmonthlyappropriatereviewmeetingtoaddressopen procurementissues/performanceandprovidesolution.

Leadership et coaching

  1. Assurer le leadership du service de la chaîne dapprovisionnement pour s’assurer que notre stratégie Promesse est intégrée àlobjectif annuel et au travail quotidien du service.

  2. Gérez les performances des subordonnés directs par le biais d'examens des performances, de conversations fréquentes et d'autres méthodes, le cas échéant. Soyez courageux en fournissant du coaching ou de la rétroaction pour l'amélioration continue des performances.

  3. Assurez-vous que tous les membres du personnel de la chaîne d'approvisionnement comprennent les politiques, les processus et les systèmes d'approvisionnement.

  4. Planifier et coordonner les réunions ministérielles pour examiner l’état des tâches et informer l’équipe de direction de l’avancement des fonctions des départements.

  5. Diriger une réunion d'examen mensuelle appropriée pour aborder les problèmes / performances en matière d'approvisionnement en suspens et fournir une solution.

Training and Capacity Building

  1. Coordinate,participatein,and/ortrainstafffromSupply ChainandotherWVIDepartmentsonWVIProcurement Policies, Processes, andSystems.

  2. DevelopPartners'/Sub-Grantees'capacityassessmentand capacitybuildingframework/guidelinesaredeveloped, leveragingthemostrecentregulatorybestpractices.

  3. TraintheSCMTeamandotherinternalstakeholderin using the framework for capacity assessment and developingcapacitybuildingplansforPartners/Sub- Grantees.

  4. Ensure the capacity building plans are implemented, monitoredandtakecorrectivemeasuresforidentifiedgaps/ deviations.

Formation et renforcement des capacités

  1. Coordonner, participer et / ou former le personnel de la chaîne d'approvisionnement et d'autres départements de WVI sur les politiques, processus et systèmes d'approvisionnement de WVI.

  2. Élaborer un cadre / lignes directrices pour l'évaluation des capacités des partenaires / sous-bénéficiaires et le renforcement des capacités, en s'appuyant sur les meilleures pratiques réglementaires les plus récentes.

  3. Former l'équipe SCM et les autres parties prenantes internes à l'utilisation du cadre d'évaluation des capacités et à l'élaboration de plans de renforcement des capacités pour les partenaires / sous-bénéficiaires.

  4. S'assurer que les plans de renforcement des capacités sont mis en œuvre, suivis et prendre des mesures correctives pour les lacunes identifies / écarts.

KNOWLEDGE, SKILLS AND ABILITIES

  1. University Degree in Supply Chain Management, Procurement, Engineering, or Business Administration, or equivalent professional qualification (advanced CIPS).

  2. A minimum of five (5) years of progressively responsible experience in procurement, contracts management, contracts administration and/or logistics, of which three (3) years of experience directly related to first-hand procurement and/or contracting is required.

  3. At least 5 years of experience in managing staff

  4. High fluency in written and spoken English, Spanish and French

    CONNAISSANCES, COMPÉTENCES ET CAPACITÉS

  5. Diplôme universitaire en gestion de la chaîne d'approvisionnement, approvisionnement, ingénierie ou affaires Administration, ou qualification professionnelle équivalente (CIPS avancé)

  6. Un minimum de cinq (5) années d'expérience à des niveaux de responsabilité de plus en plus élevés dans le domaine des achats, gestion des contrats, administration des contrats et / ou logistique, dont trois (3) années d'expérience directement liées à l'approvisionnement de première main et / ou à la passation de marchés sont requises.

  7. Au moins 5 ans d'expérience dans la gestion du personnel

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • Thepositionrequiresabilityandwillingnesstotraveldomesticallyandinternationallyupto

30% of the time.

Remplissez les déclarations relatives àl'environnement de voyage et / ou de travail, le cas échéant.

Le poste requiert la capacité et la volonté de voyager au pays et à l'étranger jusqu'à

30% du temps.

N.B.- The position is based in Port-au-Prince

La position est basée à Port-au-Prince

Compliance Officer - Global Fund HIV / AIDS and TB Program

Titre du poste :

Compliance Officer Global Funds HIV/AIDS and TB Program (4 positions pour Port-au-Prince)

Objectif du poste

Maintenir les systèmes de surveillance de la conformité des rapports dans Sunsystem en ligne avec les politiques et procédures de gestion financière de WVI.

Ce poste fournira également des informations financières aux parties prenantes du siège social, du bureau extérieur et des partenaires de mise en œuvre du projet pour la prise de décision afin d'améliorer l'efficacité et de réduire les risques.

Activités Principales

Processus de décaissement

  • Examiner toutes les demandes de paiement relatives aux achats, aux départements et aux avances pour s'assurer qu'elles sont conformes aux procédures financières et aux normes de WVI.

  • Vérifiez toutes les demandes de paiement pour la disponibilité des fonds par rapport au rapport mensuel Budget vs Réel mensuel et si les projets sont fermés ou actifs. Surveiller les dépenses réelles des départements par rapport aux postes budgétaires approuvés et alerter la direction de toute irrégularité.

  • Publiez des bons apports complets et précis dans Sunsystems.

  • velopper des outils et des processus appropriés et efficaces pour mesurer et documenter les délais de paiement et réduire les délais en utilisant une méthodologie d'amélioration des processus métier.

Contrôles internes

  • Aider à l'allocation des ressources stratégiques de niveau NO entre les programmes techniques et les Projets dans le cadre de la stratégie NO

  • Surveiller et mettre en œuvre les vérifications et contrôles établis dans les achats du bureau national et conformément à la politique d'approvisionnement et aux directives budgétaires de WVI.

  • Coaching et formation des parties prenantes dans l'analyse et la revue de budget

  • Examiner, réviser et afficher les demandes de budget ministériel dans Sunsystem et fournir des rapports sur une base mensuelle et trimestrielle conformément au budget global de WVI Haïti.

  • Supporter les Départements pour assurer la disponibilité des ressources pour mettre en œuvre les activités prévues

  • Personne-ressource clé pour l'examen du budget du ministère

  • Utilisateur clé des rapports Sun6 pour NO

Gérer les modifications et les mises à jour dans Sunsystem

  • Mettre à jour le plan comptable avec tous les nouveaux sous comptes, les codes d'analyse à la fois les codes T et A, selon les besoins de temps à autre.

  • Codifier les projets spéciaux suivant les codes bailleurs pour faciliter le rapportage

  • Effectuer des annulations de comptes dans la base de données en même temps que des allocations de compte pour corriger les données capturées à utiliser dans d'autres procédures et pour s'assurer que les données suivent les directives de saisie de données prescrites

  • Réévaluer le grand livre pour égaliser les différences de change dans les rapports financiers.

  • Surveiller les modifications des données par les comptables régionaux pendant la préparation du rapport.

  • Assurer la liaison avec l'équipe FRSC CAL Shared pour s'assurer que la répartition des coûts est effectuée sur une base mensuelle.

  • Analyser, identifier et mettre en œuvre les domaines d'amélioration des processus sunsystem.

Rapport financier

  • Générer tous les rapports pour l’examen et la révision des responsables du budget sur une base mensuelle.

  • Préparer un rapport de vieillissement pour tous les comptes d'actifs sur WVI, Haïti (comptes de Bilan) conformément à WVI FM.

  • Préparer les journaux de saisie à temps pour la comptabilité soit à jour tous les jours.

  • S'assurer qu’un rapport financier généré chaque semaine pour l'équipe des opérations et conformément aux normes de rapports financiers de Sunsystem.

  • Générer et charger le rapport mensuel d'extraction du grand livre FRSC sur la base de données FFR.

  • Développer des outils appropriés et efficaces pour améliorer les rapports en vue d'améliorer l'efficacité, la qualité et réduire les risques.

Réconciliation

  • Assurer le rapprochement en temps opportun des comptes bancaires restreints, y compris : Compte 121- Financement direct du Bureau d'appui en espèces restreint, Compte 121-Subventions en espèces restreintes, Compte 121- Fonds local en espèces restreint et Compte 132 - Fonds affectés , Placement de retraite / indemnité de départ dans GL avec relevés bancaires et s'assurer que tous les éléments de rapprochement sont résolus en temps opportun, y compris les comptes bancaires suivants.

  • Renforcement des capacités dans Sunsystem.

  • S'assurer que les nouveaux utilisateurs sont formés à la base de données de Haïti Sunsystem en fournissant une formation sur le tas sur Sunsystem / Info Query & Analysis.

  • Opérations de base de Sun - Saisie du grand livre, importation du grand livre et liste des tenues de journal, allocation de compte, etc.

  • Importation et extraction de données dans Infor Q&A.

  • Génération de rapports à l'aide d'Infor Q&A.

  • Analyse à l'aide de tableaux croisés dynamiques

  • rification de l'exhaustivité des revues de journaux

Audit

  • Faciliter le personnel d'audit interne et externe à effectuer un audit financier annuel dans les rapports financiers et Sunsytems.

  • Mettre en œuvre les recommandations d'audit dans les 90 jours suivant l'audit.

Connaissances, compétences et capacités

Education :

Etre détenteur dune Licence en Comptabilité, Finance ou Economie.

Etre détenteur dun Diplôme de Comptable Professionnel Agréé d’Haïti (CPAH).

Avoir une bonne connaissance des logiciels de comptabilité de préférence Sun System ; niveau avancé en Microsoft Excel.

Expérience supplémentaire:

  • 3-5 ans d’expérience de comptabilité/finance dans une ONG Internationale de préférence dans un poste similaire

  • Avoir une maitrise du Français et de l’Anglais (écrit et parlé).

  • Avoir de lexpérience dans la gestion financière des subventions gouvernementales.

Environnement de travail

Voyages complets et / ou déclarations environnement de travail le cas échéant.

  • La position exige la capacité et la volonté deffectuer des voyages domestiques et internationaux jusqu'à 15 % du temps.

HEA Manager - WVI Haiti & Dominican Republic

JOB PURPOSE

Under the supervision of the Head of Operations, the HEA Manager (plays a critical leadership role to ensure that the World Vision Haiti/DR is equipped to prepare for and respond to humanitarian emergencies and Protracted Humanitarian Emergencies) will be responsible for ensuring the implementation of DRM activities and strategy (HEA) in compliance with World Vision Haiti & DR’s norms and standards in accordance with the HEA regional policy, they have also have to observe they the National Civil Defense Policies to maintain the alignment with those official frameworks. He/she must promote a prevention-based responsive culture through data collection and analysis, partnership with state structures and the church, and a strong commitment of youth through schools, community structures through GACs.

Keys Performance Indicators

Strategic Planning and Leadership:

Provide leadership to the department, through the setting of strategic priorities and the choice of key indicators able to guarantee projects and programs achievement in compliance with WVI standards.

Position World Vision as a leading humanitarian agency, overseeing WV’s relations and engagement with UN OCHA and engaging regularly with sector peers.

In collaboration with the Security and Fleet departments, ensure that all security measures are taken into account in the planning and implementation (before, during and after) of response activities and all HEA programs.

Advise the Senior Leadership Team (SLT) on technical/strategic decisions to be made during various emergency situations and act as a spokesperson for the National Office.

Manage the HEA team and ensure projects and programs implementation (including CAT II and CAT III responses) in an effective manner and in coordination with the National Leadership and the LACRO Regional Office.

Project and Program Management

Provide leadership for response programs in compliance with quality standards, and by making the following tools available: needs assessment, security assessment, implementation plans, project design and development plans, exit strategy and transition to development program, timely reporting to donors and Support Offices, pre-positioning for future response.

Train WV Haiti & DR staff in disaster risk management, support field team in setting up mitigation, response and networking structures with government structures and key partners.

Build and monitor WV’s Disaster Management capabilities at bi national level in support to the Programs at the field level.

In coordination with GAMs National Teams, provide technical input to the design and final review of all project proposals and concept notes prior to their submission to donors.

Ensure effective and efficient leadership in project management through effective communication, regular monitoring visits to strengthen the capacity of field teams, review implementation, compliance with deadlines and achievement of defined indicators.

Provide program oversight, ensuring compliance with reporting standards, international standards and the achievement of objectives.

Liaison and Networking

Coordinate good documentation and the sharing of good practices and lessons learned.

Provide direction on real-time learning events as part of humanitarian response timeline engagements

Work closely with DPC, the Ministry of Interior, Mayors and CASECs to ensure alignment of WV activities with government priorities, contribute to national vulnerability assessments, and develop sectoral response plans for Haiti & DR.

Maintain a close relationship with Support Offices, Regional Office, donors, Churches and communities in order to respond to requests in a timely manner, communicate challenges and prepare joint visits.

Represent and position World Vision before United Nations Agencies (UNICEF, WFP, OCHA) USAID, OFDA, EU, UNHCR) and international NGOs plus agencies by sharing our achievements, strategies, logistical capacity, and best practices.

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor’s/Master’s degree in management, social sciences or related field or similar qualifications

  • Clearly express oneself in all the forms of writing.

  • Have good oral and written communication skills in English, Creole, French, (Spanish is a plus),

  • Ability to facilitate processes, lead teams and transfer knowledge.

  • Good computer and internet skills, especially word processing and spreadsheets.

  • Frequent visits to projects/programs. Provide well-developed field visit reports.

  • Ability to work under pressure and deal with emergency situations.

  • Have a rapid and adequate response capacity available in terms of timelines and standards

  • Compliance with child protection policies in all aspects of programming and work within the organization.

  • Able to work on a cross-cultural environment with a multi-national staff.

  • Humanitarian and Disaster Risk Reduction studies and/or humanitarian leadership development

  • Have at least five years of large-scale experience in the management of humanitarian and emergency affairs

  • Experience in working with local governments and international donors

  • Bachelor’s degree in administration social sciences or a related field

  • Technical skills and experience in relevant area (e.g., programs, logistics, security. management, humanitarian, protection, Safeguarding, accountability, technical sectors [e.g., WASH, Education in Emergencies, Livelihoods].

  • Experience working with Sphere Standards, Code of Conduct, Humanitarian Charter, CHS. Children in Emergencies (preferably)

Preferred skills, knowledge and experience:

  1. Good knowledge of disaster management and development programs using an approach focused on empowering local structures.

  2. Risk management in humanitarian settings (both countries)

Work environment

Complete with travel and/or work environment declarations, if applicable.

The position requires the ability and willingness to travel domestically and internationally up to _30__% of thetime.

N.B.- The position is based in Port-au-Prince, it's a local position.

Global Security Advisor, Training

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Office of Corporate Security (OCS) GSTT is continuously building and improving systems to train towards and maintaining an effective end-to-end security culture throughout the Partnership. GSTT maintains a portfolio of products, services and tools which includes On-Ground Training (not limited to HEAT, RAST, SAINT, SRMT, ToT, Crisis Management, Incident Management, Family Support Training), Virtual Training, Security Management Toolkits, Advising Services, Security Manuals, On-line Training, and OCS's presence on WV Central and social media.

These programs are continuously being tailored and delivered to international and local staff members at the individual office and program level with an emphasis on offices and programs operating in Medium and High Risk environments around the world.

The Global Security Advisor will provide adult educational assessment, testing, and instruction; completion of related documentation and reports; maintaining on-going student contact; maintaining student retention activities; and participation in staff and professional development activities. This will include technical competence in the field of humanitarian field security (including training), collation and subsequent analysis of information relating to upgrading and expanding the OCS training module portfolio. This position will work closely with the Director and Deputy Director of Training in the ongoing development and maintenance of training modules, venue selection, staff participation and future development. The Global Security Advisor is expected to provide educational instruction in assigned subject/topic areas to include crisis and incident management, risk and threat assessments, hostage incident management, travel and fleet safety, civ-mil relations, personal security, disaster management, radio communication, first aid, gender security, basic survival, navigation skills, and other topics as assigned.

As a member of the Integrated Security Team, the Global Security Advisor is the cornerstone of training oversight, liaising between OCS and field/support office entities to ensure security training culture is being maintained at a standardized safe and professional level throughout the WV Partnership. The Global Security Advisor functions as an OCS desk officer for an assigned region(s), leading development and delivery of all necessary security training. This position provides security training and subject matter expertise for all GSTT trainings, projects, and products, as required (HEAT, , RAST, SRMT, SAINT, Fleet, Security Manuals, etc) to ensure training products are utilized and implemented in the field. Assist in effectively identifying and mitigating critical security threats and risks faced by the organization. This position assists in standardization and facilitation of all security related workshops and training events to enhance the safety & security of World Vision staff, assets & programmes and to minimise operational risks to World Vision.

KEY RESPONSIBILITIES:

Training Delivery:

Facilitation and instruction of security training courses. Provide educational instruction in assigned subject/topic areas for HEAT, SAINT, SRMT, Crisis Management, Incident Management, RAST, Family Support, Gender Security, Fleet Safety, ToT, Personal Security, Support Office Security, or other courses as developed and assigned.

Regional Integrated Security Team Management:

  • Oversee the delivery of security training to WV staff in all contexts.

  • Consult with Regional Security Directors (RSD), Security Response Global Security Advisors, and Regional and National leadership to coordinate the provision of culturally and contextually appropriate security training advice and capacity development, including but not limited to the review and approval of SRA's, schedules, training content and support documents; data collection, etc.

  • Act as a member of crisis management team(s), when required, within desk officer’s region.

  • Support the integration of ongoing local security training initiatives with relevant WV leadership and management training programs.

  • Backfill and support all OCS divisions and regional operational requirements regularly as required by team. Such as, deployments and standing in for Regional Security Director, Country Security Managers or provide emergency response support.

  • Determine the scope and need for security training to be provided at the National/Program Office level within Medium and High-Risk contexts.

Training Strategy Development:

  • Collaborates in the development of an effective global security training strategy that reflects WV’s strategic direction, operational threat environment and international best practices.

  • Analyze incidents and trends specific to WV context for the purpose of updating OCS training programs.

  • Maintain awareness of all IO/NGO security training programs being delivered within the Regions and Globally.

  • Based upon this identification process, develop and coordinate tailored security training programs to be implemented throughout Regional/National Program Office locations.

Knowledge Management and Quality Assurance:

  • Lead the process of continuous learning on international best practice in security training and adult learning and identify tools and processes that can be implemented into WV training globally.

  • Review all operational procedures in WV operations that promote alignment with WV's security risk management framework and incorporate them into training material i.e. Policy, Security Plans, CRRs, SRAs. CMT/IMT.

Team Dynamics and Administrative Duties:

  • Provide leadership and management support within GSTT and OCS regularly as requested by Director and/or Deputy Director.

  • Maintenance and development of office and travel supplies, gear/kit, administrative documentation, reports, data, and policies.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 5 years of relevant operational experience in the field of professional security (NGO, Military, Police or Private).

  • 10 years of Adult Education curriculum development or relevant work experience in education.

  • 2-3 years of Adult Education curriculum development or relevant work experience in education.

  • Sound knowledge of the security (training, education, risk management & program implementation). Understanding of the Security Risk Assessment process, security planning and crises management in the humanitarian context.

  • Relevant undergraduate degree.

  • Professional instructor license or certification.

  • English language required.

Preferred Skills, Knowledge and Experience:

  • Excellent oral and written (English) communication skills.

  • Language skills in Spanish, French or Arabic preferred.

  • Adult Learning Skills and Presentational Training including organizational and problem solving skills.

  • Ability to work independently on globally oriented goal related projects with a minimum of supervision.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Director, Gender Equality & Social Inclusion

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

World Vision (WV) recognizes gender inequality and social exclusion as key drivers of child vulnerability across all contexts, especially urban and fragile and an Our Promise strategic priority. The Director, Gender Equality and Social Inclusion (GESI) is the most senior expert for the WV Partnership in these areas and will set the agenda and provide global strategic leadership for gender equality and social inclusion in World Vision, across the strategy, programming, policy and grant acquisition areas of our work. The Gender Equality elements of the role relate to enabling women and girls and men and boys enjoying equal access to human rights, socially valued goods, opportunities and resources. The Social Inclusion elements focus on transforming social relations and structures so that children who are disadvantaged on the basis of disability, race, colour, sex and gender, language, religion, national or social origin or other status have increased opportunities, power, rights, access to resources and agency. The role works directly on the “Addressing Extreme Child Vulnerability” Strategic Initiative of the Our Promise, Going Further, leading the GESI workstream of that strategic initiative and working in close collaboration with the Strategy Realization Team and other key stakeholder teams across WV in the following key areas:

  • Ensuring the strategic integration of gender equality and social inclusion across all WV entities.

  • Leading the Partnership’s work to mainstream gender equality and social inclusion and showcase impact across all aspects of WV ministry.

  • Building and leading the technical learning networks on aspects of gender equality and social inclusion (including Design Monitoring and Evaluation).

  • Representing World Vision externally in relevant academic and industry forums to raise our profile and contribute to the industry discourse on GESI.

KEY RESPONSIBILITIES:

Lead the Strategic Integration of GESI across all WV Entities:

  • Assure technical excellence and thought leadership in GESI by articulating a clear vision and strategy for the promotion of GESI as part of WV’s core mission commitment to promote the sustained wellbeing of the most vulnerable girls and boys, our faith identity, and the global Our Promise, Going Further strategy.

  • Assure GESI integration into Global Centre (GC), Support Office (SO) and Field Office (FO) strategy refresh and strategy reviews.

  • Assure the adoption and effective, accountable implementation of the GESI management Policy across all Partnership entities.

  • Work with the Global Impact Leadership Team, P&C /HR) and Programme Quality teams to monitor WV’s progress in achieving the commitments and standards outlined in the GESI Management Policy.

  • Support Partnership entities to implement Gender Self Assessments and action plans.

  • Develop and lead a new GESI technical team in the GC (TBD once approved).

Global thought Leadership on GESI and Technical Leadership of work to mainstream GESI across all aspects of WV ministry including Disaster Management, Advocacy, Transformational Development (TD), Faith and Development, Sector and Thematic areas:

  • Lead the development and consistent application of a standardised approach to GESI across WV programming, and promote the use of streamlined, integrated guidance and essential GESI tools.

  • Work with Senior Partnership leaders, Regional Office (RO), FO and SO stakeholders to promote innovation and impact and strengthen GESI across all WV’s programming, including integration of a GESI lens into project models, PQ review discussions, TP and AP assessments, designs, evaluations and redesigns.

  • Invest in staff awareness and technical GESI capacity, including the development of a high performing network of RO, FO and SO champions committed to GESI and with the capacity to deliver technical support for the integration of GESI and gender-related project models.

  • Technically back-stop grant acquisition for GESI and strengthen and track GAM acquisition rates for GESI themed stand-alone grants and mainstreaming GESI across grant funded programming.

  • Work with the Child Protection team and the Global Campaign (It Takes A World) to address gender-based violence and Child marriage through the development of project models and approaches that reduce harmful practices and violence against girls and boys.

Global leadership to the technical networks on gender equality and inclusion, fostering an effective learning community under the DME community of practice that is valued by its members and engaged through strategic communication tools:

  • Lead GESI learning and thinking across the Partnership and convene the global Gender Equality Leadership Team and the Disability and Inclusion Leadership Teams, ensuring FO, RO and SO voices are represented in the development and implementation of Partnership and strategic plans.

  • Build strategic partnerships with external research/academic/ practitioner networks on gender equality and inclusion.

  • Assure learning and improvement on GESI and the tracking and documentation of GESI-transformative evidence of impact through the DME Community of Practice.

  • Work with the Evidence & Learning team to develop GESI learning and research agendas and build evidence of impact for WV’s GESI work to be showcased on the Global Impact Portal.

Represent World Vision externally in relevant high level academic and industry conferences and forums to raise our profile and contribute to the industry discourse on GESI:

  • Develop external messaging on World Vision’s GESI work and position Partnership entities to enable the WV Partnership to become an globally-recognised thought and practice leader on GESI

  • Lead the development of external policy positions and advocacy initiatives on gender equality & social inclusion and lead and co-ordinate WV external engagement on GESI, including contributions to industry discourse and learning on GESI

  • Work closely with WV’s Advocacy & Justice for Children and other teams, to influence international policy makers around core advocacy objectives related to GESI (especially with regard to the SDGs)

  • Represent WV GESI work in the media and with partners (e.g. Faith partners, Unicef, PLAN Intl., Save the Children etc.)

KNOWLEDGE, SKILLS AND ABILITIES:

  • Advanced technical knowledge and professional experience directly related to GESI, with an understanding and experience of relevant policy making processes, influencers and institutions.

  • Cutting-edge technical knowledge of gender and inclusion programming options and approaches to DIME, evidence of impact and data analysis.

  • Significant, proven knowledge and understanding of the gender equality/inclusion/diversity capacity needs of INGO staff, and how to address them.

  • A comprehensive understanding of GESI from a Christian and other faith perspectives.

  • At least 10 years working in the sector in roles requiring expertise in gender equality and social inclusion.

  • A proven track record of work within a complex international organization and preferably including front line field experience in both long term development and fragile contexts.

  • Experience of influencing and developing organisational or institutional strategy and high level reporting.

  • Extensive life/work experience in the global south and sensitivity to the faith, cultural, political and social dynamics in a range of contexts.

  • PhD or Masters Degree in a directly gender-related discipline.

  • Competence in planning and project management.

  • Effective in written and verbal communication in English and proficient in one other language – Spanish, French (preferred).

Preferred:

  • A track record of brokering multi-disciplinary partnerships, planning and collaboration with diverse stakeholders (including faith-based organisations) at multiple levels.

  • Compelling influencer and advocate – able to inspire, build consensus and bring people together around a common agenda.

  • Excellent conceptual, analytical and strategic skills.

  • Proven communication and presentation skills including ability to communicate complex technical or policy issues simply and clearly.

  • Strong team building and management skills in a virtual or matrixed relationships.

  • Grant acquisition and management experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30 % of the time.

Senior Director, People and Organizational Capability

*Preferred position location: United Kingdom. Other locations location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Reporting to the Global Chief People Officer, this role, together with the current People & Organizational Capability team is accountable for:

  • Developing and implement an integrated strategy for People & Organisation Capability for the organisation to deliver on Our Promise.

  • Knowledge of the development and evolution of the organization’s Culture.

  • Driving a robust organisational wide leadership framework.

  • Developing strategy for building capability across the Partnership at all levels.

  • Developing WV’s Learning ecosystem strategy focusing on organisational core requirements including compliance training and core competencies.

  • Developing clear strategically aligned succession plans with deep and diverse talent to drive career progression of top talent.

  • Evolving Performance Management to drive the mind-sets and behaviour of the staff as aligned in Our Promise and measuring staff engagement via Our Voice.

KEY RESPONSIBILITIES:

Organizational Culture:

  • Knowledge of the development and evolution of the organization's Culture - the series of employee beliefs, attitudes and modes of behaviour that collectively define the company's character and which determine its ability to achieve optimal operational efficiencies and sustainable growth.

  • Drive organizational analysis to review quantitative or conceptual problems and situations, and draw valid conclusions from data presented for the purpose of business needs. This includes the ability to identify significant trends, relationships, and themes relevant to the organization.

  • Knowledge of the principles and practices of organizational design and the ability to create, implement, and evaluate organization redesign interventions and efforts.

  • The ability to successfully prepare long-range plans for diverse, multi-functional areas, contribute to partnership-wide, entity and operational strategies in a measurable and valuable way.

Leadership & Executive Development:

  • Review existing global leadership development practices – qualitative assessment, ROI etc in order to align organizational approaches into a common global framework.

  • Gain and maintain WV executive endorsement (conceptual, time, resources - including financial) to the WV way of Leadership Development. This will involve introduction of targeted new initiatives, aligning current and curtailment of some current activities. Core elements may be defined and delivered globally with regional and local activities aligned to the core framework and strategy. Key focus areas for global delivery are likely to be orientation to Leadership within World Vision, development for identified Talent and developing good people and organisational management practice at leadership and key management levels.

  • Consult, influence and deliver innovative solutions where resource restrictions occur across all office types.

  • Monitor and report at Executive level on progress of implementation and enhancement of WV leadership culture.

  • Engage and partner with external organisations in order to collaborate across the industry and share appropriate resources as needed.

Learning & Development (L&D):

  • Develop organisational wide learning strategy to meet organisational objectives.

  • Develop a learner centric approach to World Visions learning ecosystem.

  • Engage appropriately with the organization’s L&D leaders and practitioners.

  • Ensure best practices are executed with sound adult learning principles, instructional design and fit for purpose execution using transformative learning methods.

  • Lead strategies and initiatives to increase learning and developments standards, quality and impact across the partnership.

  • Assist in the building or consolidation of a network and resources for L&D professionals.

  • Appropriately engage with external parties in the industry to leverage L&D building opportunities.

  • Influence senior leadership’s understanding and commitment to effective and integrated L&D activities.

  • Integrate Learning and Development strategies with Performance Management, Talent Management and Leadership Development.

Global Talent Strategy and Partnership Alignment:

  • Develop the philosophy, strategy and standards for how talent management helps the Partnership respond to talent-related opportunities and demands.

  • Establish and promote a global talent management strategy alongside a regular rhythm of intentional talent reviews to be owned and championed by key executives across the Partnership.

  • Author and own the long-term Executive talent management strategy.

  • Gain commitment to a framework of actions and initiatives which will arise from Talent Management processes, e.g. partnering on development and coaching recommendations, organizational support and review, career transition etc.

  • Ensure that the Talent Management processes include dealing with low performers who have reached or passed potential with a lower aligned to leadership competency profiles.

  • Work directly with WV Executive Leadership Team to undertake group wide Talent Review processes, moving to supporting as these processes are better embedded.

  • Establish a clear set of career paths available within the Partnership and process by which these are tied into results of talent reviews and development conversations.

Succession Planning:

  • Instigate best practice and WV specific requirements in succession planning which encompasses most critical roles of the organization.

  • Integration with Talent Management initiatives.

  • Integration with global diversity and inclusion initiatives and targets.

  • Integration with top talent for longer term development planning.

  • Implementation will require actual and virtual cross regional leadership, high level project management and consultation with the CPO.

  • Forecasting future leadership needs and coordinating that with the global workforce planning team.

Performance Management & Employee Engagement:

  • Develop an integrated Performance Management strategy that integrates with organisational strategy, learning and development, talent management and leadership development.

  • Champion Performance Management strategy that drives and encourages the mindsets and behaviour of the staff as aligned in Our Promise.

  • Build global procedures and rhythm for annual performance and development touchpoints to ensure employees have robust performance goals and outcomes, individual development plans and career conversations with management.

  • Plan and design automation strategy for Performance Management activities and tracking.

  • Oversee processes and reporting needs pertaining to annual staff survey.

  • Engage with Executive Leadership to champion the use of annual staff survey to drive improvement in leadership effectiveness across the organisation.

  • Build networks and partnerships both internally and externally to establish performance management practices that are future focused to address upcoming talent needs.

KNOWLEDGE, SKILLS AND ABILITIES:

  • At least 10 years’ experience leading heads of Leadership Development, Learning & Development, and Talent Management.

  • Experience within the global field with strategies to address the various viewpoints of diversity, equity & inclusion that come amongst differing cultures.

  • Extensive experience providing HR capability to senior executives, President/CEOs, and boards.

  • Track record of designing and successfully implementing leadership development, L&D, talent management and/or performance management and engagement surveys.

  • Strong leadership skills and team management capabilities. Proven people leader, coach and mentor, coupled with experience in indirect and virtual leadership.

  • University degree in HR, Business or related field. A relevant Masters degree would be considered desirable, coupled with extensive senior and executive level HR management.

  • CIPD, HRCI, or SHRM certification or similar.

  • English required. Ability to communicate in French and Spanish a plus.

Preferred:

  • Proven people leader in indirect and remote working modes.

Work Environment/Travel:

  • Willingness to travel up to 30% of the time.

  • Ability to work according to local time zones wherever WV functions.

Chief Data Officer

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

World Vision (WV) is digitally accelerating Going Further as part of Our Promise strategy representing our firm promise to make a difference in the lives of the world’s most vulnerable children. A critical part of our digital transformation framework is rebalancing from “Mind-to-Machine” to be an organization that is data-driven in every decision and action we take. As part of this effort, WV is recruiting a Chief Data Officer (CDO) to lead its digital transformation efforts around data.

The Global Chief Data Officer (CDO) will be responsible for developing a shared vision and strategic leadership for data-driven business transformation and creating value for WV’s ministry and the children, their families and communities and the supporters we serve. The CDO will champion developing WV’s organizational capability to govern the production and management of data and to make it readily available to generate unprecedented insights that lead to greater efficiencies, reduced costs, growing revenues, better customer experiences, and increased impact.

The CDO will be responsible for collaboratively envisioning, creating and executing an organisation-wide data strategy the scope of which include the end-to-end data journey—how we collect, organize, store, manage, protect, analyze, communicate, and consume the data. This role holds the responsibility for stewarding Partnership-wide data-centricity, effectiveness, and efficiency (with accountability for this held by data owners across the organization) – and for holding data owners across the organisation accountable for ensuring they put in place the agreed measures and improvements that will lead WV to become a truly best-in-class data driven organization.

The scope of the role would include:

  • Formulate a data governance framework and lead the data governance council across the organisation bringing diverse business leaders and stakeholders to improve the value we derive from data while championing and driving towards a culture and practice of data driven decisions at all levels with excellence.

  • Develop and implement an organization-wide data strategy co-created with business owners with input from stakeholders across the partnership. This strategy will be focused initially on impact, programmatic performance & operations data with a clear roadmap for scoping all areas of the business and ministry in the definite future.

  • Lead a focused portfolio of data projects and initiatives to realise the data strategy developed and executed in collaboration with business owners and entities globally.

  • Outline and develop the data competencies and culture within the organisation with regards to data through organization-wide change management processes at global and at each entity level.

  • Develop and implement partnership wide data policies and standards including but not limited to privacy, protection, stewardship, production, consumption and retention in collaboration with data owners, relevant business groups, legal, cybersecurity and line management.

  • Foster an enabling environment for high-quality business intelligence and analytics capability across the organization. This will include oversight to business intelligence solutions and support data operations leveraging the internal and external eco-systems and both proprietary and external data and working across business functions and entities to build capability across the orgnisation.

The CDO will be part of WV’s digital and technology senior leadership team and will also play a lead role related to data in governance and management bodies across the organization. The CDO will also be a key leader representing WV in external agencies and networks forging partnerships and building alliances influencing the industry in moving towards a data-driven decision-making culture and practice in humanitarian sector.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Master’s degree in Information Science, Business, or other related field. Or equivalent work experience.

  • Typically requires 15 – 20 years of relevant business work experience.

  • Requires excellent knowledge of Information Science, Data, and Data Systems and processes, gained through formal education or equivalent work experience.

  • Highly effective and convincing in written and verbal communication in English.

  • Knowledge of the non-profit sector and/or working with international NGOs.

  • Business management knowledge gained through consulting or multi-disciplinary engagement.

  • Experience leading enterprise-level change management processes.

  • Ability to think and work both strategically and operationally.

  • Ability to build, motivate and lead virtual and cross-functional teams in complex environments.

  • Cross-cultural and international work experience.

  • Comfortable working cross-functionally with multiple business units and multiple strands of data.

Work Environment/Travel:

  • Willingness and ability to travel domestically and internationally, as necessary, typically ~25%.

Senior Advisor, WASH Monitoring & Evaluation and Research

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Senior Advisor WASH DME & Research will provide global leadership for World Vision’s monitoring, evaluation, and research in the WASH sector across the Partnership, in order to improve effectiveness, impact and quality of programming and advocacy.

There will be 6 Senior Advisors, one for each of the six sectors prioritized by World Vision: Child Protection, Education, Health, Livelihoods, Nutrition, and Water/Sanitation/Hygiene (WASH).

The Senior Advisor WASH is responsible for setting world-class global WASH sector M&E standards, strengthening capability in sector M&E, and leading the development of sector M&E guidance and tools in collaboration with other sectors and the global DME team. The position also provides global coordination and oversight for all research in WASH across the WV Partnership, in collaboration with the global Evidence Building Team.

The Senior Advisor will report to the Technical Director, Quality & Innovation, WASH, with a strong matrix relationship to the global DME team. The Senior Advisor will function as an active member of both the global DME team and the global sector team.

KEY RESPONSIBILITIES:

Technical Leadership for Sector Monitoring and Evaluation:

Lead or contribute to development of sector:

  • theories of change

  • logframes, including indicators

  • M&E framework

  • M&E tools

  • global metrics to monitor strategic priorities and quality of interventions

Lead continuous improvement of WASH sector M&E based on ongoing review of internal and external industry standard indicators and measurement tools

Provide technical support to project model development/refinement focusing on development of standards for: M&E logframe, standard measurement indicators, beneficiary definition, M&E plan, minimum quality standards and their measurement tools and processes including implementation fidelity and key processes during use of PMs.

Review and advise the Implementation Quality Assurance (IQA) tools for project models.

Support scale-up the use of high-quality formative research tools (e.g., BA, TIPS).

Develop/design implementation research proposals/protocols based on WV’s global standards.

Support development of tools and methodology for deep dive review of project model or sector approach in one country to ascertain quality /impact).

Provide sector-specific leadership and technical input into DME guidance and materials:

Provide WASH sector expertise for the development of WV global DME standards, practices, and tools.

Provide technical input to DME team for sector specific TP design, baseline, monitoring and evaluation capacity building for RO and NO staff.

Develop user-friendly guidance for sector-specific DM&E measurement tools. Guidance may include specifics about:

  • How and when to measure with the sector-specific tool

  • Sampling and sample size calculations

  • Demonstrating statistically-significant change

  • QA/QI and data integrity

  • Ethical guidance

  • Accurate counting of beneficiary numbers

Review and revise sector-specific root cause analysis toolkits for developing and fragile contexts.

Provide technical input into LEAP 3 guidance and provide feedback into revisions from the global sector teams.

Sectoral M&E Capability Strengthening:

  • Work with DME team, Sector teams and TSO to develop sector-specific DME competencies and training/development materials.

  • Facilitate capacity building of the TSO staff, SO staff, and other key stakeholders in M&E and research and in utilization of data for project planning and management.

Global Reporting:

Collaborate with the Evidence Building team to support organization-wide strategic data analysis to enhance evidence-based decision making.

Ensure alignment and support quality data for strategic reporting mechanisms, such as the Global CWB Report, Global Impact Framework, OP 2030 Strategy Dashboard and Strategic Initiatives, Sector Dashboards, Global (It Takes a World) Campaign. This includes:

  • Contributing to design of reporting process, including user-friendly guidance to NOs.

  • Aligning system indicators with data being collected by NOs and existing systems where possible.

  • Advising and overseeing methods of ensuring accurate recording/reporting.

  • Data analysis and quality assurance checks.

  • Collaborate with TSO and Global sectors teams on the analysis and writing of global reports, including the global CWB reports.

Provide WASH M&E technical expertise and approval of all sector indicators in Horizon:

  • Collaborate with the Evidence Building team to add new sector indicators, and review and approve NO indicators for the sector.

  • Provide technical input for defining, reporting, storage and analysis of sector monitoring and evaluation indicators in Horizon.

  • Create easy-to-use resources for TSO and NOs of the indicators for each project model.

  • Align WV’s sector indicators to industry best practice and the global SDGs.

Research and Evidence Building:

  • Provide leadership for the development and implementation of a global WASH sector research plan, including an evidence building plan for core and emerging project models, liaising closely with the Evidence Building team in alignment with the Global Evidence Agenda and following WV Partnership research standards and protocols.

  • Provide technical leadership and coordination for WASH sector research implemented by WV or in collaboration with external academic and other partners.

  • Work with the sector team to ensure utilization of research findings and recommendations.

  • In collaboration with the Evidence Building team, lead the documentation, publication, and internal/external dissemination of sector research, including publishing in peer reviewed journals.

Networking and External Representation in M&E and Research at the Global Level:

  • Build networks with academic and other research institutions, UN and NGO forums to learn about developments in sector DME and research approaches, seek partnerships to benefit WV and share evidence and learning from WV programming.

  • Participate in external forums to represent and present World Vision sector M&E and Research Evidence approaches.

  • Prepare presentations for WV leaders to share at key events.

  • Publish M&E papers in appropriate journals to disseminate WV’s work.

Other:

  • Provide M&E and research technical input for grant acquisition as needed.

  • Provide M&E and research technical support to TSO service requests from NOs.

  • Collaborate with SO staff to utilize programming indicators and articulate evidence of impact for marketing use.

  • Explore and support mobile solutions to data collection.

  • Other tasks as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Masters Degree or PhD in measurement, research and evaluation.

  • Ten years practical experience in conducting and leading WASH sector programme-related M&E and Research.

  • Demonstrated quantitative and qualitative evaluation and research skills.

  • Experience in developing monitoring and evaluation systems (including indicators, instruments, and methodologies), for sector programmes.

  • Experience in building technical M&E capacity.

  • Experience working in development or humanitarian industry.

  • Ability to communicate cross-culturally.

  • Advanced skills in use of quantitative data analysis software – SPSS, STATA, SAS etc.

  • Excellent written and verbal communication in English; language skills in Spanish and/or French preferred.

  • Demonstrated Christian commitment and maturity, and commitment to World Vision's vision, mission and core values.

Preferred Skills, Knowledge and Experience:

  • Minimum 5 years practical experience in sector programme design, implementation, monitoring and evaluation capacity building.

  • Excellent understanding and skills in WASH sector measurement sampling and sample size estimation, and determining significance of results.

  • Understanding of WV sector programing, development approach and global partnership strategy.

  • Experience using and building capacity to use information technology for data collection/processing.

  • Experience publishing in peer review journals.

  • Experience leading evaluation and research teams.

  • Experience collaborating with external partners on DME and research activities.

  • Experience making intellectual / academic presentations in international forums.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Global Compliance Advisor

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

Under the Director of Global Compliance, partner with stakeholders to complete the goals and objectives of the Compliance department. This will include activities related to WVI global policy management such as ensuring policies are appropriate formatted, updated, and reviewed regularly. This role will also support the Global Director of Compliance in implementing and supporting a Field Office Compliance function and monitoring process for field offices. The position will be a focal point for Regional Compliance leads to provide guidance, update tools, manage the annual collection of compliance data, analysis, and provide training as needed. The Advisor will also be responsible for completing various departmental support tasks.

KEY RESPONSIBILITIES:

Policy Management:

  • Design, implement and maintain the online policy repository. Including providing oversight and management of the database.

  • Advise and ensure that staff are aware of the Policy on Policies.

  • Oversee and advise updates to the employee facing website in consultation with necessary SME’s (Legal, P&C, Comms., etc) to ensure policy program meets stakeholder needs.

  • Act as a champion for the review process of Partnership Policies, Partnership Management Policies and WVI Management Policies, engaging stakeholders and participants in the review process.

  • Responsible for developing and owning quarterly policy metrics for senior leadership.

Field Office Compliance Monitoring Framework:

  • Field Office Monitoring Framework management and other core document development: Responsible for owning, updating and editing the Field Office Compliance Monitoring Framework to improve and tailor the organizations’ approach to

  • compliance as it grows with maturity. Position must be able to apply industry standard compliance practices and concepts in the development of department documentation, learning materials, presentations, reports and other key department communications to further the depth of the organizations compliance program.

  • Communications: Responsible for developing and owning partnership-wide communications related to Compliance. Development and delivery of presentations on compliance. Research and development of text for training materials in coordination with the Director.

  • Build and develop relationships with Regional Compliance Champions to help gather and provide feedback on the issues facing successful implementation of their Compliance programs. Help escalate key issues to the Director or other stakeholders as necessary. Provide day to day guidance on resources available, professional development guidance, training solutions, and generally troubleshooting various challenges facing compliance practitioners.

Additional:

  • Sr. Management Reporting - Responsible for developing and delivering new senior management reports and analysis derived from existing and new Compliance programs and projects.

  • Other tasks as required by the Compliance team, such as vendor/invoice payments, basic WVCentral website, and other tasks as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 3-5 years’ experience working in Compliance or related field.

  • Strong writing and communication skills.

  • Strong analytical skills.

  • Proven ability to cultivate and maintain strong interpersonal and working relationships in a dispersed international context.

  • Bachelor’s degree.

  • Membership in a professional compliance association, or willingness to obtain within 1 year.

  • Professional or academic education in Compliance or related field.

Preferred:

  • Experience working with policies in a large international organization.

  • Education or experience related to Ethics and Compliance.

  • Background or experience with communications and/or technical writing.

  • Experience and demonstrated success working with and engaging Sr. Management.

Work Environment/Travel:

  • The position may require the ability and willingness to travel up to 10% of the time.

Senior Advisor, External Engagement & Programming-Livelihoods

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country), where WVI is registered to operate. Preferred locations: Europe or Africa.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The position is to join an established team of development professionals of the Livelihoods sector. The position oversees World Vision’s livelihoods savings groups and environmental stewardship programming to ensure that it reflects the organizational distinctive of Christ-cantered, community empowering and child focused in its standards and practices and the highest technical standards are met in its programming. It also builds WV’s reputation in these areas, creates partnerships and innovative approaches, strengthens, and mobilizes WV’s sector communities of practice to execute excellence in programming that demonstrates evidence of impact. In collaboration with the Advocacy and External

Engagement (AEE) Working Group and Support Offices (SOs), this position will ensure subject matter experts in key forums represent WV and participates in selected networks, associations, and boards as appropriate. It will also actively position WV as a NGO of choice with the 2030 Sustainable Development Agenda platform, potential and key partners, businesses, donors and other stakeholders and work with and support World Vision’s global ministries and Global Capitals (Brussels, New York and Geneva).

KEY RESPONSIBILITIES:

Set Strategic Priorities (30%):

  • Working closely with the Global Sector Lead; Quality and Innovation Senior Advisor and Evidence & Learning Advisor:

  • Maintain an oversight of (and coordinate with Advocacy & External Engagement (A&EE), Support Offices (SOs) & Global Capitals where needed) WV’s sectoral external engagement activities.

  • Strengthen and expand strategic partnerships (with particular focus on the SDGs) at global level including multi-stakeholder partnerships, UN partnerships, multinational corporates and faith actors.

  • Benchmark capabilities and deliverables, process and systems in livelihoods programme against market leaders, and build towards best of class.

  • Provide management support and advice for global policy agenda / any campaign as per the Partnership strategy.

  • Provide strategic leadership for the partnership’s adoption of WV’s Environmental Stewardship Management Policy, including development of implementation guidance and a clear plan of action, targets and expectations to address environmental stewardship in programmes, operations and external engagement.

  • Provide strategic leadership on Savings for Transformation (S4T) groups. This include support for the roll out and the scale up of finance for transformation savings groups’ linkages in collaboration with VisionFund (VF) and engagement with Disaster Management (DMT) on matters of economic and financial inclusion and leveraging of cash and voucher programming. In addition, the role entails working closely with the Child Protection (CP)/other sectors and the Campaigns team to pilot CP Embedded Education Modules and develop other complementary modules.

External Engagement (30%):

Leveraging expertise across the livelihoods global sector team and working closely with the Global Sector Lead to:

  • Build World Vision’s influence, advocacy, partnerships and reputation externally with selected networks, associations, and boards as appropriate, to ensure WV is at the forefront of the global sector debate.

  • Collaborate with Faith and Development actors externally as we seek to integrate faith into all our programming to address spirituals of causes of child well-being.

  • Represent and facilitate World Vision’s representation and participation in high level international meetings, forums and conferences as required to actively position WV as a NGO of choice with global 2030 Agenda platforms, and with potential and key partners, businesses, donors and stakeholders, businesses.

  • Provide leadership for WV's global sector external engagement in coordination with the Advocacy & External Engagement, Cross Sectors, Support Offices (SOs) and It Takes the World to End Violence Campaigns teams.

  • Enhance WV’s external reputation as a leading contributor in sector programming and practice strengthening through networking, partnering, advocacy, world-class publication, and other approaches.

  • Ensure that external engagement tools and processes (as developed by A&EE) are integrated into sector practice.

  • Support Partnership Strategy strategic imperative on partnering and collaboration.

Build Capacities (15%):

  • With WVI’s Advocacy/External Engagement Unit, build capacity of livelihoods experts to represent the sector externally and ensure external representations by subject matter experts reflect WV’s integrated understanding of development and child well-being.

  • In collaboration with the Knowledge Management and Capabilities Advisor, build capability of WV’s S4T Community of Practice (and support the E-Learning Academy where needed) and promote a culture of innovation and continuous improvement.

  • Builds partnership capabilities to roll out the Environmental Stewardship Management Policy in collaboration with the Global Field Operations (GFO).

Provide Global Stewardship (10%):

  • Support the global resource development strategy-providing sector expertize and actively positioning WV as a NGO of choice with key donors and stakeholders.

  • Bring to bear evidence of World Vision’s contribution to CWB in specific sectors in external relations for advocacy, donor relations and building WV’s reputation.

  • Identify and support the development and external profiling of key reports and publications developed by offices across the Partnership.

Ensure Accountability (5%):

  • In collaboration with the Evidence and Learning Advisor and Technical Support Organization (TSO), ensure appropriate use of evidence of results from WV’s work with relevant external stakeholders.

  • Maintain a global view of S4T and Environment programing portfolio across the partnership and determine the technical capacity needs of the partnership to identify opportunities for further impact.

Promote WV Way (10%):

  • Serve as relationship manager and cultivate specific partnerships with all multi-lateral agencies and works closely with WV AJC/EE (especially global capitals) team to realize WV’s sector strategy.

  • Provide management support and advice for global policy agenda / any advocacy campaign as per the Partnership strategy.

  • Oversees and coordinates closely with Support Offices’ sector team engagement and partners.

  • In collaboration with the Quality and Innovation Advisor, ensures that S4T project models and Environmental Stewardship Management Policy are integrated and have a ministry focus that is Christian, community-based and child-focused.

  • Ensure that WV’s distinctive are clearly integrated in sector approaches and programming.

KNOWLEDGE, SKILLS AND ABILITIES:

  • 10 years’ work experience with an International Development Organisation, Corporation or Government in the field of external relations, communications and policy influencing or livelihoods programming, including evidence based best practices, financial inclusion and or environmental management.

  • Experience of working in partnership with International Development Organisations through networks, coalitions and partnerships on policy themes related to sector (ultra-poor graduation, savings groups, environment, local value chain development, climate change, food systems, child sensitive social protection etc).

  • Excellent facilitation, communications (both written and verbal), negotiation, and collaboration skills are required for this position.

  • Master’s degree in the sector related expertise area or International/Economic Development.

  • In-depth knowledge / expertise in sector programming including evidence based best practices.

  • Effective in written and verbal communication in English (a plus if knowledgeable in French or Spanish).

Preferred:

  • Knowledge of livelihoods / economic development issues in developing countries

  • A proficient and confident public speaker.

  • Strong experience and proven skills in working effectively across the global organization to advance priorities and achieve change in situations without direct authority, in which influence, relationships, and technical quality is required to succeed.

  • Strong experience in developing strategy and policy in WV or in another International NGO.

  • Strong experience and proven skills in external engagement and livelihoods programming that contributes to change in policy and practice and builds WV’s reputation as a leader in the industry.

  • Strong experience in working with grant funded programmes by bilateral and multilateral donors.

  • Experience of humanitarian and fragile contexts.

  • Experience in working with faith actors and on faith related issues.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Response Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. Our 34,000+ staff members working in nearly 100 countries are united in helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE DIRECTOR PURPOSE:

The Response Director (RD) has primary responsibility for directing the response from strategy to implementation, inclusive of performance and oversight of all aspects of the response. She/he should develop and maintain an efficient, cohesive team, while ensuring effective coordination and relationships with the other agencies, officials, beneficiaries, donors and all areas of the Partnership.

KEY RESPONSIBILITIES:

Develop and monitor implementation of response strategy that addresses WV strategic goals to meet humanitarian needs:

  • Lead response strategy development with National Director (ND), Regional Leader (RL), Partnership Executive Team (PET) and other senior stakeholders.

  • Ensure primary and secondary information on needs inform strategy formulation.

  • Ensure context analysis informs strategy development.

  • Consult with ND and RL to ensure National Office (NO) strategy and plans (including Child Wellbeing targets) are taken into account in response strategy formulation.

  • Ensure strategy aligns with anticipated capacity.

  • Monitor appropriateness of strategy in addition to implementation of strategy and transition plans.

Ensure response is staffed to meet response needs:

  • Contribute to NO capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine response organization structure with ND and HR.

  • Conduct high-level workforce planning with HR and mobilise surge functions as required.

  • Oversee the recruitment of the RDs direct reports.

  • Ensure defined accountabilities under the Emergency Management System (EMS) are clear for each function including Term of Reference (TOR) objectives and qualitycriteria.

  • Ensure HR works with EMS functions to identify workforce requirements.

  • Ensure HR plans for capacity building with EMS functions.

  • Ensure HR develops performance planning and review processes that include quality criteria.

  • Ensure HR establishes a staff care function and mechanisms that support staff well-being.

  • Consult ND to plan Response team transition/integration.

  • Ensure adequate internal communications mechanisms are in place to ensure policies, information and decisions are shared with staff as appropriate.

Establish and maintain effective working relationships with humanitarian actors, government representatives, World Vision stakeholders, the media and general public:

  • Represent the response in Partnership Executive Team and Partnership Coordination Team (PCT) (where activated).

  • Identify and highlight areas of conflict to Response Senior Management Team (SMT), ND, RL and Partnership Executive Committee (where activated).

  • Create and maintain collaborative relations and where appropriate partnerships with government, other NGOs, UN agencies, civil society, churches, bi-lateral missions and donors.

  • Participate in consortium meetings and Response related national coordination meetings.

  • Ensure World Vision is represented at relevant technical and coordination mechanisms in-country.

Develop and plan response to achieve response strategy goal and objectives:

  • Provide oversight to funding allocation (i.e. Private Non-sponsorship or PNS, grants, etc) to ensure alignment with strategy and humanitarian needs.

  • Ensure response programme development meets World Vision and international standards.

  • Ensure that adequate funding to address humanitarian needs is acquired.

  • Ensure Advocacy staff are empowered to integrate advocacy across sectors and to develop child-focused advocacy positions which are aligned with strategy and organisational priorities, in strong alignment with NO and Response Operations teams.

  • Facilitate the signing of MOUs and contracts, with donors, Support Offices (SOs) and other relevant stakeholders.

  • Ensure appropriate waivers are in place to facilitate timely response implementation.

Implement response programme in accordance with commitments to meet international and WV standards:

  • Ensure that accessible beneficiary feedback mechanisms are established and functioning.

  • Ensure staff establish community accountability methods across all of the response program.

  • Monitor and identify risks to programme quality and coordinate resources to address them.

  • Ensure that all programmes are implemented, monitored and evaluated according to set plans and that agreements with donors, SOs and other stakeholders are adhered to.

  • Ensure management meetings address quality risks, relevant monitoring data and community feedback.

  • Initiate resourcing mechanisms and ensure financial and material (in-kind) resources are managed according to WV standards, donor and SO agreements.

Initiate response funding mechanisms with support of ND, RL & Regional HEA Director (RHEAD):

  • Ensure that funding is managed and accounted for in compliance with donors and Support Offices agreements and WV standards.

  • Ensure that programme and projects audits are planned and conducted as per WV audit regulations and donor government requirements.

  • Ensure that audit reports are responded to and recommendations implemented.

Ensure that response meets World Vision minimum quality standards and supports program improvement, reflection, learning and innovation:

  • Ensure previous response learnings from Global learning facilitator are reviewed in program design.

  • Encourage the incorporation of best practice and innovation in program design.

  • Ensure all functions have quality planning sessions to meet quality objectives of their TOR.

  • Ensure achievement level of all function quality objectives is monitored monthly and reported.

  • Ensure risks that prevent the achievement of quality objectives are reported and rapidly addressed.

  • Ensure mechanisms are established to identify, document, and share lessons learned with Partnership.

Oversee Security function, planning and implementation to ensure response staff and organisational safety and security:

  • Ensure staffing of Security function.

  • Provide oversight to implementation of security protocols as per CSR.

  • Facilitate inter-agency coordination for information sharing and intelligence sharing.

Ensure response internal and external reporting requirements are met:

  • Liaise with Programmes and Info Management to ensure internal and external reporting requirements are planned for and reports are prepared.

  • Review and submit partnership programme reports.

  • Prepare and submit monthly management reports.

  • Ensure internal response coordination & information sharing mechanisms are functioning.

Ensure that response staff have appropriate housing, offices and information/communication systems:

  • Ensure that staff have access to appropriate office space/equipment, information/communication systems/equipment and other facilities which enable them to carry out their responsibilities.

  • Ensure that all response vehicles and other equipment are well managed and maintained.

  • Where necessary, ensure that relevant staff have access to appropriate housing.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • University degree in Humanitarian Studies or relevant field. Masters degree preferred.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Experience in serving as an organizational spokesperson to media and other external audiences.

  • Effective in written and verbal communication in English.

Preferred:

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviours which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:

  • Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

Response Operations Director

*Country location to be determined based on response.

*Please submit your CV in English.

World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their communities around the world. Our 34,000+ staff members working in nearly 100 countries are united in helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

When disaster strikes, we are on the ground, quickly providing immediate support and we stay helping to rebuild lives for children, families, and communities.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision.

All Roster position will be Non-Family/Unaccompanied postings lasting 3-12 months.

As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

We are currently accepting applications to join the Emergency Response Roster and are seeking candidates for:

Requirements:

  • 5+ years Leadership experience in a Humanitarian/Fragile/Emergency context

  • Minimum 2 years of cross cultural humanitarian emergency experience outside of your home country.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied (non-family); most likely living in a team house setting.

  • English proficiency, written and verbal. (French/Arabic/Spanish preferred)

  • Grant Acquisition and Management experience

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

RESPONSE OPERATIONS DIRECTOR PURPOSE:

Response Operations Director leads the Operations team and oversees the implementation of the response activities. He/she transforms the response strategy into implemented reality, managing day-to-day sector activities and providing technical guidance to the Programmes team for design and programme quality.

KEY RESPONSIBILITIES:

Ensure program planning is informed by technical standards and operational viability:

  • Contribute to planning of sector requirements for people, funding and supplies.

  • Ensure all program designs are based on needs assessment findings (primary & secondary data) and analysis, targets the most vulnerable/chronically and is operationally viable.

  • Ensure all programs refer to technical standards, consider government standards and are aligned with Strategic Guidance and Do-Assure Dont Do (DADDs) for the First Phase of Emergency Responses and Sector Packages.

  • Ensure inclusion of advocacy issues and cross cutting themes are considered in design.

  • Ensure programs and projects are measured according to technical standards and Child Well-being targets.

  • Ensure Operations Plans are developed and implemented with community engagement, taking into account local capacities and utilising Do No Harm/Local Capacities for Peace (DNH/LCP).

Establish, lead, resource and staff Operations unit to meet response needs:

  • Contribute to National Office (NO) capacity building in the area of emergency response in coordination with NO leadership and Human Resources (HR).

  • Determine Operations organisational structure and staffing plan with HR.

  • Monitor recruitment and deployment of Operations staff and plan for capacity development.

  • Ensure Operations staff handovers are conducted.

  • Develop Operations budget in coordination with Finance, ensuring strong alignment and coordination with Programming team during budgeting and budget management process.

  • Plan for Operations transition/integration.

Conduct response operational planning to ensure effective coordination and timely delivery of response activities:

  • Plan and facilitate detailed operational plan and delegate responsibilities to carry out plan.

  • Ensure Accountability mechanisms are in place for Community and stakeholder feedback.

  • Planning process considers community requirements (i.e. timelines) and progress is monitored by DME.

  • Facilitate planning between sectors to meet overall program goals.

  • Facilitate requirements planning with Support Services.

  • Ensure collaborative planning with external stakeholders such as UN Agencies, other NGOs and Govt ministries where possible through coordination mechanisms.

Oversee implementation and monitoring of operations to ensure achievement of response goals and objectives and inform operational improvement:

  • Monitor results against sector plans and address identified issues.

  • Monitor expenditure reports and take corrective action with Finance and Programs.

  • Review M&E and Accountability data with Sectors and Programs to identify and address any issues for operational improvement.

  • Review findings of learning events and evaluations with Programs to make operational improvements.

  • All evaluations of sector interventions are planned with DME to assess effectiveness and timeliness.

Oversee development and implementation of operations reporting systems to support timely and accurate reporting:

  • Establish and implement internal reporting system in coordination with DME.

  • Ensure Operations provide input for grant/donor and program milestone and reports to Programs.

  • Write report on quality risks and their resolution and submit to Response Director on regular basis.

  • Ensure that Operations meets reporting requirements for Clusters, Ministries and/or in-country stakeholders.

Ensure implementation of response operations according to safety standards with support from the Security function:

  • Organise security assessments for all field operations that inform a security plan.

  • Implement the recommendations of the security plan for all field operations.

  • Ensure security incident reporting protocols are complied with by operations staff.

  • Ensure Operations staff adhere to security standards for staff movement and communications.

  • Work with Security to ensure safe and effective Civil/Military relationships with armed actors.

Ensure operations meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors:

  • Ensure previous sectors learning from Global Learning Facilitator are reviewed.

  • Encourage the incorporation of sector best practice and innovation.

  • Ensure sector have a quality plan to meet quality criteria and minimum sector standards.

  • Ensure achievement of all function quality criteria is monitored and reported regularly.

  • Ensure risks limiting achievement of objective to quality criteria are reported & rapidly addressed.

Coordinate with Support Services function for ongoing provision of funds, staff, equipment, vehicles and supplies to ensure timely implementation of operations:

  • Ensure Ops submit clear and timely budgets and funds requests to Finance.

  • Ensure Ops submit clear and timely staff plans to HR and immediately advises on changes.

  • Ensure Ops follow Finance procedures to rapidly process payments to suppliers.

  • Ensure Ops submit vehicle requirements to logistics and follow vehicles management guidelines.

  • Ensure Ops submit communications requirements to ICT and follow ICT procedures.

  • Address delays in Support Services to Response Manager for rapid resolution and waivers.

Identify, report and refer operational blockages caused by external actors to Liaison to be addressed through external advocacy:

  • Establish operation team protocols where sector and geographic leads identify and report where external actors are delaying/preventing implementation.

  • Refer issues delaying implementation to Liaison to resolve through inter-agency coordination and/or government relations.

  • Ensure protection issues are reported and addressed in coordination with Advocacy.

KNOWLEDGE,SKILLS & ABILITIES:

Required:

  • A minimum of 5-7 years in leadership role in the humanitarian assistance and development sector, with a significant portion of this in INGOs.

  • 5 years experience in humanitarian assistance work.

  • Demonstrated understanding of key humanitarian principles, standards and best practices.

  • Experience in program management and implementation of multi-sectoral emergency response projects.

  • Intensive experience in leading a multi-cultural team of professionals.

  • Experience working in a cross-cultural environment.

  • Experience working in war zones / fragile contexts.

  • Experience in engaging with governmental institutions and multilateral agencies.

  • Experience in managing humanitarian operations that facilitate innovation and calculated risk taking.

  • Strong team leadership skills.

  • Emotional intelligence (self awareness, managing emotions and those of others, remaining calm/composed, dealing with ambiguity and change).

  • Effective in written and verbal communication in English.

  • Academic and on-the-job training in at least one of the support services or response-sector relevant areas.

Preferred:

  • Understanding of the international humanitarian system, particularly the systems, structures and key actors.

  • Understanding of the key accountabilities that must be maintained in a response (beneficiaries, donors, peers).

  • Ability to lead operational planning processes.

  • Strong communication skills (oral and written) with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

  • Ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders as well as staff.

  • Ability to work in coordination with other humanitarian organizations.

  • Ability to analyse and make decisions in challenging situations in the absence of specific guidance and/or full information.

  • Ability to communicate and model to staff positive behaviors which help them remain resilient and effective in dynamic and high pressure environments.

Work Environment/Travel:Work hours are often more than 8 hours per day during difficult periods of the response.

  • Responses are often mounted in insecure or natural disaster-prone contexts, which may disrupt normal work patterns and generate staff safety issues.

  • Work and housing environments may at times be well below normal standards in terms of facilities, equipment and food availability.

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