Monitoring and Evaluation, Senior Advisor, TSO

Preferred position location: Nairobi, Kenya. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Monitoring and Evaluation (M&E) Senior Advisor is a core leadership team member of the Technical Service Organisation (TSO) and Design, Monitoring & Evaluation (DME) / Ministry Strategy & Evidence (MSE) teams, providing the critical senior leadership and coordination for all monitoring and evaluation related technical services to World Vision offices and makes a significant contribution to the “evidence building” agenda of World Vision International.

Main roles include:

  • To provide leadership, training, mentorship and systems strengthening within TSO to contribute to building and strengthening monitoring and evaluation technical skills, knowledge, expertise and environment.

  • To contribute to building and strengthening of monitoring and evaluation capacity and efforts of National Offices (NOs) and Support Offices (SOs) by leveraging TSO’s technical expertise.

  • This position will report directly to the Global Senior Director of TSO with a matrix management to the Senior Director of DME in MSE.

MAJOR RESPONSIBILITIES:

Strategy and Leadership:

  • Provide leadership in the development of strategic direction for M&E related capability and services in TSO.

  • Engage as an active member of the Global DME community and help all partnership entities become and stay aware of TSO technical services related to DME.

  • Gain, maintain and communicate full understanding of both donor specific and World Vision’s DME standards, tools, trends and language for provision of technical expertise by technical advisors within TSO.

  • Understand the different M&E issues within the different sector areas and liaison with sector counterparts to get up to speed, so as to be able to respond knowledgeably in any given situation irrespective of the sector focus.

Direct Provision of M&E related Technical Services:

  • Lead in the provision of selected and strategic multi-sectoral, complex and large scale M&E related technical services to clients: this may include baseline and evaluation design and implementation, planning and conducting of learning labs; setting up M&E systems and other thematic studies.

  • Coordinate, manage and provide support to technical advisors from the TSO sector teams who are involved in or contribute to such M&E services, which are led by this position.

Oversight and Quality Assurance:

  • Keep a line of sight of all M&E related technical assistance (baseline, development of M&E systems, evaluations, lessons learned exercises, etc.) provided by other Technical Advisors and their status.

  • Provide oversight and quality assurance for all M&E related projects undertaken by TSO.

  • Ensure that TSO supported M&E services meet relevant WV and donor standards.

  • Provide troubleshooting support if and when there are challenges in TSO support for M&E and bring timely recommendations for action.

  • Work with the TSO leadership team to ensure that the agreed business processes, standards and systems are followed, resulting in effective support for M&E related technical assignments.

Capacity Building, Collaboration and Learning:

  • Provide mentoring and coaching to technical advisors involved in M&E related activities.

  • Build and utilize a Technical Advisor assessment directly focused on M&E to understand our capacity and gaps in our ability to meet this need.

Through recruitment, training, mentoring and coaching, ensure ability of TSO to respond:

  • baseline and evaluation of technical programmes in multiple programme sites.

  • donor specific M&E standards and requirements.

  • cross functional team support for M&E projects of TSO.

  • assist NO, SO and P&C to hire competitive, high performing staff in M&E.

Select, screen, summarize and socialize priority information on M&E information amongst the Technical Advisors in TSO to make absorption more systematic.

Maintain a personal learning agenda to stay up-to-date on M&E related knowledge and competencies.

Internal and External Relationships:

  • Work collaboratively with TSO staff, Global DME /MSE specialists, RO Ministry Quality / Quality Assurance advisors, SO M&E specialists.

  • Approach work with a commitment to client-service, that grows the capacity of all involved.

  • Participate in WV internal DME communities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters Degree in measurement, research and evaluation.

  • Ten years practical experience in conducting and leading sector programme-related M&E including baseline and evaluation design and implementation.

  • Demonstrated quantitative and qualitative evaluation and research skills.

  • Experience in developing monitoring and evaluation systems (including indicators, instruments, and methodologies), for sector programmes.

  • Working knowledge of the WV Partnership preferred and ability to interface sensitively with people from various departments in both field and support offices.

  • Proven experience in development work with a thorough understanding of transformational development and sectoral interventions.

  • At least 5 years of team management experience.

  • Experience in building technical M&E capacity.

  • Experience working in development or humanitarian industry.

  • Ability to communicate cross-culturally.

  • Advanced skills in use of quantitative data analysis software – e.g. Excel, SPSS, STATA, NVivo, etc.

Work Environment/Travel:

  • Work environment: Home office-based.

  • Travel: Up to 30% International travel is required.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Communications Officer - Sponsorship

MUST HAVE EXCELLENT PHOTOGRAPHY AND VIDEOGRAPHY SKILLS

Job Title : Communications Officer – Sponsorship

Reporting to : Associate Director - Sponsorship Operations

Grade Level : 13

Work Location : National Office

Purpose of Position

The purpose of this position is to operationalize a broad Sponsorship communications, capacity building and engagement function for child sponsors and key global stakeholders to increase the overall influence, income and impact of World Vision Kenya for child well-being. The position will ensure sponsorship marketing and brand guidelines are adhered to and meet World Vision International standards.

Major Responsibilities

Planning and production of Digital media resources (photo and video) for Supporter Engagement (50 %)

  • Ensure timely coordination of quality production of digital media resources to meet the sponsorship documentation and marketing needs for potential and existing child sponsors

  • Produce high quality, child-focused digital media (photo and/or video) that engages broad audiences and enables supporter transformation, staff engagement and revenue generation.

  • Develop and publish digital content for World Vision web and social media platforms that engage audiences.

  • Produce rapid information on compelling needs for Partnership communications and marketing during disaster response.

  • Maintain a database of all photo and video resources on World Vision’s sponsorship interventions and impact for the sustained well-being of children.

End Results Expected

  • Production targets for digital media resources achieved.

  • Quality digital media resources for Sponsor marketing and engagement.

  • Increased retention and sponsor acquisition

  • Updated database of all photo and video resources

Learning and Development, Advisory, Planning and Capacity Building (25%)

  • In liaison with the Sponsorship Capacity Building Officer, strengthen the capacity of sponsorship program staff to efficiently deliver quality digital marketing and engagement resources to enhance sponsor experience.

  • Provide communications advice and solutions to given communications challenges.

  • Monitor and report progress and quality of Sponsorship communications products

  • Impart appropriate coaching to Sponsorship staff in order to equip, motivate and empower them to meet or surpass the established Service Operation Indicators (SOIs) in communications and marketing products.

  • Support periodic Sponsorship Based Training (SBT 2) Sponsorship 2.0, Sponsorship In Programming (SIP), horizon 3 trainings in the Regions and Clusters so that all staff members are adequately engaged.

  • Provide technical assistance to ensure alignment with Partnership Sponsorship standards for photo and video products and that ADPs achieve or surpass Sponsorship Operations Standards

  • Increased number of approved Sponsorship 2.0 products – decrease in rejections.

  • Improved capacity to utilize digital media equipment and guidelines that contribute to quality productions

  • Staff equipped to train other staff to deliver quality sponsorship marketing and engagement products.

Quality Assurance, 20%

  • Review photo and video productions for alignment to WVI quality and brand.

  • Support identification of story concepts and accompany Support Office, donor or VIP visits to ensure compliance to the Code of Engagement, maximizing positive impact for all stake holders

  • Ensure adherence to child and adult safeguarding protocols and Sponsorship standards for the well-being and dignity of children and families participating in marketing and engagement productions

  • Provide timely and quality reports as required

End Results Expected

  • Enhanced sponsorship experience during Support Office visits.

  • Increased adherence to child and adult safeguarding protocols.

  • Increased adherence to Sponsorship standards

  • Timely reporting of progress

Other (5%)

  • Perform any other duty as may be assigned by supervisor or designee from time to time.

  • Participate and contribute in committees and task forces

  • Participate and lead devotions

Knowledge, Skills and Abilities

  • Minimum Bachelor’s degree in Communications/Journalism or other relevant training from a recognized university or college.

  • Minimum three (3) years professional experience in journalism or public relations

  • Excellent command in communication- oral and writing skills;

  • Must have excellent photography and videography skills.

  • Must have proven analytical, problem solving skills and ability to work with minimum supervision.

  • Proven experience in social media engagement.

  • Past experience working in humanitarian industry or media

  • Website and social media management experience.

  • Ability to produce video documentaries.

  • Experience in capacity building

Other Competencies/Attributes:

  • Ability to achieve results working in a multi-cultural organization, including leveraging differences and addressing diversity issues for improved team effectiveness

  • Demonstrate creativity and embrace innovation in the work environment to improve and evolve processes

  • Team player, ability to work with diverse teams and build relationships internally and externally

Additional work experience

Experience in the following:

  • Web design

  • MS Office

  • Knowledge and experience of Desk Top Publishing packages like Quark Xpress and Adobe Page Maker.

  • Video production

  • Experience in capacity building

Tchambarak Area Program Officer

PURPOSE OF THE POSITION

Area Program Officer is responsible for implementation of activities of Technical Program and Projects in Area Program targeted communities and undertaking professional-sectorial responsibility for effective and proper implementation of assigned Detailed Implementation Plan activities. He/ she works with community members on daily basis for implementation of activities in specific sector, including capacity building of identified partners, networking with other stakeholders and making sure communities are willing to lead their own development processes. He/ she works on transition processes in Area Program (AP) based on the transition plan.

MAJOR RESPONSIBILITIES

Program implementation:

  • Work closely with AP Coordinator and ensure quality implementation of technical program Detailed Implementation Plan at AP level agreed by AP Coordinator,

  • Implement activities that lead to transition of Area Program, based on the transition plan with supervision of AP coordinator and Marz Program Manager,

  • Implement grant and other projects’ piloting models and ensure their integration into overall Technical Program under supervision of AP Coordinator,

  • Ensure quality monitoring of all training/ capacity building events within the scope of Technical Program according to quality standards,

  • As AP team member, actively organize and participate in different meetings, events, initiatives, discussions, including feedback, reflection and learning related to or including the sector,

  • Ensure Sponsorship 2.0 integration in all programming, including local sponsorship quality implementation,

  • Support AP Coordinator in conducting local level advocacy actions in light of AP transition strategy,

  • Support AP Coordinator to administer relevant project budgets, discuss budget spending on monthly basis,

  • Work closely with AP Coordinator in designing and implementation of capacity building events for beneficiaries, stakeholders and partners,

  • Ensure complete preparation and timely submission of documentation related to his/ her tasks and activities at the assigned AP office location,

  • Actively participate in the Design/ Redesign processes of Area Program, team building and other organizational meetings.

Networking with stakeholders at AP level:

  • Build trustful relationship with community members and beneficiaries,

  • Support AP Coordinator in networking with stakeholders and potential actors in relevant sector in Area Program area,

  • Under the guidance of AP Coordinator conduct research on Technical Program priority issues and provide quality data for local level advocacy,

  • Raise the profile of World Vision Armenia at local level as key actor in child protection and social development area,

  • Under the guidance of AP Coordinator participate in formal and informal networks in respective sector to support ongoing and future collaboration and learning.

Learning and capacity building:

  • Share personal insights and learning with others to support individual and team learning about the program and local context,

  • Participate in exchange learning trips to other Area Programs to understand successes and lessons learnt.

Performance quality and quality reporting:

  • Develop monthly activity planning with AP coordinator and Marz Program Manager to ensure monthly workload and clearness of activities/ budget,

  • Ensure reporting of ongoing challenges to AP Coordinator and discussion on relevant solutions,

  • Ensure and promote Christian value-based approach in daily life and work,

  • Provide monthly reports (in required templates) on performance of assigned Detailed Implementation Plan components, success stories, photos and inputs to semi-annual/ annual reports,

  • Provide support and coordinate the work of social workers, other Area Program staff.

Support to Local Resource Development and World Vision Armenia Marketing:

  • Support in identifying and building relationships with potential donors in marzes and Yerevan,

  • Contribute to development of marketing products,

  • Support in promotion of products through different platforms, channels, social networks, including sales of the product,

  • Promote World Vision fundraising efforts and events through personal networks and social media via arranging meetings, pitching sessions, presentations,

  • Prepare reports, if needed.

REQUIRED QUALIFICATIONS

  • Higher education, bachelor’s degree in relevant sector,

  • Two years’ work experience in humanitarian organization,

  • Experience in community development,

  • Good computer skills including Microsoft Word, Excel, and Power Point,

  • Good knowledge of English and Russian,

  • Understanding education, social and health sector in Armenia,

  • Proven ability in coordination of integrated program/ project interventions,

  • Confidence and ability to deal effectively and diplomatically with senior management in partner organizations and local government officials,

  • Ability and willingness to learn and support new initiatives,

  • Ability to manage multiple tasks and work under pressure, efficient task prioritization and time management,

  • Good networking skills, ability to maintain relationships with partners,

  • Ability to use reflective practice and promote its use for learning,

  • Ability to use critical thinking and analysis,

  • Strong presentation and communication skills,

  • Creative and innovative thinking,

  • Understanding of community mobilization and empowerment principles and approaches,

  • Excellent coordination skills,

  • Driver’s license and driving experience is an advantage,

  • Willingness to be flexible with hours when necessary and ability to travel locally up to 80% of time,

  • Ability to move to relevant region during work week.