Monitoring and Evaluation, Senior Advisor, TSO

Preferred position location: Nairobi, Kenya. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Monitoring and Evaluation (M&E) Senior Advisor is a core leadership team member of the Technical Service Organisation (TSO) and Design, Monitoring & Evaluation (DME) / Ministry Strategy & Evidence (MSE) teams, providing the critical senior leadership and coordination for all monitoring and evaluation related technical services to World Vision offices and makes a significant contribution to the “evidence building” agenda of World Vision International.

Main roles include:

  • To provide leadership, training, mentorship and systems strengthening within TSO to contribute to building and strengthening monitoring and evaluation technical skills, knowledge, expertise and environment.

  • To contribute to building and strengthening of monitoring and evaluation capacity and efforts of National Offices (NOs) and Support Offices (SOs) by leveraging TSO’s technical expertise.

  • This position will report directly to the Global Senior Director of TSO with a matrix management to the Senior Director of DME in MSE.

MAJOR RESPONSIBILITIES:

Strategy and Leadership:

  • Provide leadership in the development of strategic direction for M&E related capability and services in TSO.

  • Engage as an active member of the Global DME community and help all partnership entities become and stay aware of TSO technical services related to DME.

  • Gain, maintain and communicate full understanding of both donor specific and World Vision’s DME standards, tools, trends and language for provision of technical expertise by technical advisors within TSO.

  • Understand the different M&E issues within the different sector areas and liaison with sector counterparts to get up to speed, so as to be able to respond knowledgeably in any given situation irrespective of the sector focus.

Direct Provision of M&E related Technical Services:

  • Lead in the provision of selected and strategic multi-sectoral, complex and large scale M&E related technical services to clients: this may include baseline and evaluation design and implementation, planning and conducting of learning labs; setting up M&E systems and other thematic studies.

  • Coordinate, manage and provide support to technical advisors from the TSO sector teams who are involved in or contribute to such M&E services, which are led by this position.

Oversight and Quality Assurance:

  • Keep a line of sight of all M&E related technical assistance (baseline, development of M&E systems, evaluations, lessons learned exercises, etc.) provided by other Technical Advisors and their status.

  • Provide oversight and quality assurance for all M&E related projects undertaken by TSO.

  • Ensure that TSO supported M&E services meet relevant WV and donor standards.

  • Provide troubleshooting support if and when there are challenges in TSO support for M&E and bring timely recommendations for action.

  • Work with the TSO leadership team to ensure that the agreed business processes, standards and systems are followed, resulting in effective support for M&E related technical assignments.

Capacity Building, Collaboration and Learning:

  • Provide mentoring and coaching to technical advisors involved in M&E related activities.

  • Build and utilize a Technical Advisor assessment directly focused on M&E to understand our capacity and gaps in our ability to meet this need.

Through recruitment, training, mentoring and coaching, ensure ability of TSO to respond:

  • baseline and evaluation of technical programmes in multiple programme sites.

  • donor specific M&E standards and requirements.

  • cross functional team support for M&E projects of TSO.

  • assist NO, SO and P&C to hire competitive, high performing staff in M&E.

Select, screen, summarize and socialize priority information on M&E information amongst the Technical Advisors in TSO to make absorption more systematic.

Maintain a personal learning agenda to stay up-to-date on M&E related knowledge and competencies.

Internal and External Relationships:

  • Work collaboratively with TSO staff, Global DME /MSE specialists, RO Ministry Quality / Quality Assurance advisors, SO M&E specialists.

  • Approach work with a commitment to client-service, that grows the capacity of all involved.

  • Participate in WV internal DME communities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters Degree in measurement, research and evaluation.

  • Ten years practical experience in conducting and leading sector programme-related M&E including baseline and evaluation design and implementation.

  • Demonstrated quantitative and qualitative evaluation and research skills.

  • Experience in developing monitoring and evaluation systems (including indicators, instruments, and methodologies), for sector programmes.

  • Working knowledge of the WV Partnership preferred and ability to interface sensitively with people from various departments in both field and support offices.

  • Proven experience in development work with a thorough understanding of transformational development and sectoral interventions.

  • At least 5 years of team management experience.

  • Experience in building technical M&E capacity.

  • Experience working in development or humanitarian industry.

  • Ability to communicate cross-culturally.

  • Advanced skills in use of quantitative data analysis software – e.g. Excel, SPSS, STATA, NVivo, etc.

Work Environment/Travel:

  • Work environment: Home office-based.

  • Travel: Up to 30% International travel is required.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Communications Officer - Sponsorship

MUST HAVE EXCELLENT PHOTOGRAPHY AND VIDEOGRAPHY SKILLS

Job Title : Communications Officer – Sponsorship

Reporting to : Associate Director - Sponsorship Operations

Grade Level : 13

Work Location : National Office

Purpose of Position

The purpose of this position is to operationalize a broad Sponsorship communications, capacity building and engagement function for child sponsors and key global stakeholders to increase the overall influence, income and impact of World Vision Kenya for child well-being. The position will ensure sponsorship marketing and brand guidelines are adhered to and meet World Vision International standards.

Major Responsibilities

Planning and production of Digital media resources (photo and video) for Supporter Engagement (50 %)

  • Ensure timely coordination of quality production of digital media resources to meet the sponsorship documentation and marketing needs for potential and existing child sponsors

  • Produce high quality, child-focused digital media (photo and/or video) that engages broad audiences and enables supporter transformation, staff engagement and revenue generation.

  • Develop and publish digital content for World Vision web and social media platforms that engage audiences.

  • Produce rapid information on compelling needs for Partnership communications and marketing during disaster response.

  • Maintain a database of all photo and video resources on World Vision’s sponsorship interventions and impact for the sustained well-being of children.

End Results Expected

  • Production targets for digital media resources achieved.

  • Quality digital media resources for Sponsor marketing and engagement.

  • Increased retention and sponsor acquisition

  • Updated database of all photo and video resources

Learning and Development, Advisory, Planning and Capacity Building (25%)

  • In liaison with the Sponsorship Capacity Building Officer, strengthen the capacity of sponsorship program staff to efficiently deliver quality digital marketing and engagement resources to enhance sponsor experience.

  • Provide communications advice and solutions to given communications challenges.

  • Monitor and report progress and quality of Sponsorship communications products

  • Impart appropriate coaching to Sponsorship staff in order to equip, motivate and empower them to meet or surpass the established Service Operation Indicators (SOIs) in communications and marketing products.

  • Support periodic Sponsorship Based Training (SBT 2) Sponsorship 2.0, Sponsorship In Programming (SIP), horizon 3 trainings in the Regions and Clusters so that all staff members are adequately engaged.

  • Provide technical assistance to ensure alignment with Partnership Sponsorship standards for photo and video products and that ADPs achieve or surpass Sponsorship Operations Standards

  • Increased number of approved Sponsorship 2.0 products – decrease in rejections.

  • Improved capacity to utilize digital media equipment and guidelines that contribute to quality productions

  • Staff equipped to train other staff to deliver quality sponsorship marketing and engagement products.

Quality Assurance, 20%

  • Review photo and video productions for alignment to WVI quality and brand.

  • Support identification of story concepts and accompany Support Office, donor or VIP visits to ensure compliance to the Code of Engagement, maximizing positive impact for all stake holders

  • Ensure adherence to child and adult safeguarding protocols and Sponsorship standards for the well-being and dignity of children and families participating in marketing and engagement productions

  • Provide timely and quality reports as required

End Results Expected

  • Enhanced sponsorship experience during Support Office visits.

  • Increased adherence to child and adult safeguarding protocols.

  • Increased adherence to Sponsorship standards

  • Timely reporting of progress

Other (5%)

  • Perform any other duty as may be assigned by supervisor or designee from time to time.

  • Participate and contribute in committees and task forces

  • Participate and lead devotions

Knowledge, Skills and Abilities

  • Minimum Bachelor’s degree in Communications/Journalism or other relevant training from a recognized university or college.

  • Minimum three (3) years professional experience in journalism or public relations

  • Excellent command in communication- oral and writing skills;

  • Must have excellent photography and videography skills.

  • Must have proven analytical, problem solving skills and ability to work with minimum supervision.

  • Proven experience in social media engagement.

  • Past experience working in humanitarian industry or media

  • Website and social media management experience.

  • Ability to produce video documentaries.

  • Experience in capacity building

Other Competencies/Attributes:

  • Ability to achieve results working in a multi-cultural organization, including leveraging differences and addressing diversity issues for improved team effectiveness

  • Demonstrate creativity and embrace innovation in the work environment to improve and evolve processes

  • Team player, ability to work with diverse teams and build relationships internally and externally

Additional work experience

Experience in the following:

  • Web design

  • MS Office

  • Knowledge and experience of Desk Top Publishing packages like Quark Xpress and Adobe Page Maker.

  • Video production

  • Experience in capacity building

Security & Transport Manager, WV Papua New Guinea

PURPOSE OF POSITION:

The purpose of the Country Security & Transport Manager (CSTM) is to:

  • Provide leadership, management, and oversight of World Vision Papua New Guinea (PNG) security and transport systems and resources in regard ensuring the proactive assessments of security risks and the implementation of mitigation measures that allow WV PNG to deliver aid in ‘medium – high risk’ conflict & disaster zones while maximising staff safety.

  • Ensure that WV PNG Operations manage security risks in alignment with WV security Policy and Standards and that critical security incidents are responded to appropriately.

  • Ensure that effective security and transport (SecTrans) measures for the Country Office programs are appropriately planned and addressed within the national context. The (CSTM) needs to understand, maintain and further improve the

  • Security and Transport operational context to an acceptable level, enabling WV programs to be delivered effectively and safely.

  • To manage all Field Security Officers and/or Security Focal points as well as leadership and management oversight to the Transport team in country.

MAJOR RESPONSIBILITIES:

Strategy Development:

  • Lead the development and implementation of the WV PNG Office security strategy to ensure the operational priorities of the WV PNG National Office are aligned with WV security policy and International best practices.

Technical and Management Support:

  • Provide technical advice and support to the Country Director on security and crisis management issues and their likely impact on World Vision operations.

  • Provide Management and Leadership support to the Field Security Officer (FSO) , the Transport Supervisor ,Focal Security Point and drivers including leading security recruitment and ensuring that there are leadership and development opportunities to security teams (field security officers and/or security focal points) and transport staff within the National Office.

  • Ensure that security incidents are reported at the Integrated Incident Management (IIM) system and the case management of the incidents is done as per the IIM notification protocols.

  • Provide support and/or carry out investigations and provision of after action reviews/lessons learned exercises and conduct security investigations for security cases within the National Office.

  • Work with senior management to ensure security budgets are in alignment with the assessed level of risk.

Operational Support:

  • Review Context Risk Ratings (CRR)

  • Conduct Security Risk Assessment(s) (SRA) and security context analyses.

  • Ensure Core Security Requirements (CSR) are implemented in line with context risk ratings of the National Office.

  • Ensure that relevant transport policies and procedures are reviewed regularly and that the safety and security of staff in WV vehicles, boats, buses and motorbikes is paramount.

  • Support crisis management and business continuity including impact analyses to accurately define critical time-sensitive security activities and assist the design, development and documentation of work area recovery plans.

  • Participate and co-lead the NGO Security Coordination Network and link in with UNDSS.

  • Ensure relationships with the UN, and other Development partners and security Service providers is strong in relation to security.

  • Where relevant, support civil-military-police relations and profile management and ensure the use of HISS-CAM to inform decision-making while balancing the tensions between humanitarian principles and operational execution.

  • Be a thought leader and provide recommendations on risk reduction efforts in response to transportation incidents causing serious injury and death.

  • Ensure staff receive security briefings as required.

  • Ensure visitors receive a security briefing upon arrival.

  • Provide new staff with a security orientation briefing.

  • Ensure that the vehicle fleet is well maintained and updated asset lists across the Country in close coordination with GSD.

Capacity Building:

  • Develop and implement capacity building plan for security management based on security risk assessment.

  • Engage with senior management to ensure security management is in alignment with World Vision security policies and standards.

  • Identify, implement and facilitate security training to operate in complex high risk environments including Security Risk Management Training (SRMT) for leadership teams and Security Awareness in National Theatres (SAINT) training for local staff

  • Manage and train Security Focal Point (SFP) personnel to be competent in delivering Security Context Analysis, Security Risk Assessments, and developing context specific Acceptance, Protection, and Deterrence Strategies.

  • Manage and train the Transport Supervisor and ensure all drivers all have completed defensive driving and first aid courses and other training as identified.

Knowledge Management:

  • Lead and provide oversight of in-country security information collection and sharing in close coordination with the Regional Security Director and the OCS Analysis Unit.

  • Lead the process of continuous learning on best practice in security management and identify tools and processes that can be implemented into World Vision operations in the national office.

  • Identify and develop strategic security networks to share information on security issues affecting humanitarian operations in country.

  • Conduct security analysis to identify emerging organisational security needs and solutions within the changing humanitarian landscape.

  • Provide a macro view of the national office’s security context to assist threat identification and planning.

  • Map armed actors and develop potential scenarios.

  • Provide ongoing strategic and situational awareness to recognise shifts in the security environment quickly and adjust operations accordingly.

Quality Assurance:

  • Review Core Security Requirements in the National Office and ensure alignment with World Vision’s Core Security Requirements in a way that maximises the safety of staff and assets.

  • Ensure National Office security standards are in accordance with the Security Risk Rating (SRR).

Internal World Vision Liaison & Co-ordination:

  • Act as the principal link between the National Office and WV Office of Corporate Security (OCS) for security related matters.

  • Liaise with the OCS Regional Security Director on local security issues and provide analysis on the potential impact on World Vision operations.

  • Actively participate in relevant working groups/task forces within WVPNG and the region to ensure that decision made adequately address potential security issues.

  • Represent WV at local NGO security forums and ensure information is disseminated as required.

General:

  • Provide crisis support to other Pacific and other Offices as requested by Regional OCS.

  • Provide other support to the National Office as determined by the Line Manager.

KNOWLEDGE, SKILLS & ABILITIES:

  • Relevant bachelor’s degree or equivalent in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management or other management discipline.

  • Working knowledge of INGO security practices.

  • Direct application of security and risk management framework within complex NGO operating and organisational environments and proven experience in security risk assessments, security planning and crisis management in the humanitarian context.

  • Understanding of implementing Core Security Requirements, Minimum Operating Security Standards or equivalent.

  • Demonstrated ability to influence and deliver effective organisational outcomes related to all aspects of security and risk management.

  • Communication and interpersonal skills sufficient to establish effective relationships at senior levels, gain credibility and influence senior decision makers.

  • Solid interpersonal, negotiating and networking skills.

  • Good analytical (tactical and strategic), organisational and problem solving skills.

  • Competent in the use of Microsoft Office computer programs including Word, Excel and PowerPoint.

  • Must be willing and able to travel in country and able to manage geographically dispersed teams.

  • Must be able to coordinate work and interface efficiently and effectively with remote locations.

  • Strong administrative skills, with effectiveness in developing tasks and managing to achieve target dates.

  • Must be a productive team player.

  • People Management within cross cultural teams.

  • Ability to work under pressure.

  • Minimum five years’ work related experience in the professional security, resilience, business continuity, NGO or UN, working at an international level with international agencies, INGOs, governments, military, law enforcement or private sector in a leadership role.

  • Previous experience in the professional security arena (INGO, Corporate, Military, Law Enforcement, or Emergency Services).

  • Proven ability to transfer knowledge to security and transport team.

  • Experience in liaising with various levels of Government, International Organizations and NGOs.

  • Practical knowledge of tools mechanisms and procedures for Security Risk Management.

  • Have a broad understanding of the Regional and Global security issues.

  • HEAT Certified.

  • Driver’s License and experience driving off road and with manual transmission.

  • First Aid Training.

  • Defensive Driving.

Preferred Skills, Knowledge and Experience:

  • Relevant Master degree or other advanced degree in Security Management, Risk Management, Strategic Studies, International Relations or Emergency Management, or other management discipline.

  • A strong network of contacts in academia, government or humanitarian security fields.

  • Demonstrate commitment to World Vision Core values and philosophy and the capacity to engage with the broader community in living these values.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time and includes travel to high risk locations with minimal notice.

  • Role will require successful completion of Hostile Environment Awareness Training (HEAT) provided by employer.

  • Will be expected to manage high stress security events.

  • Flexibility in work hours is expected.

  • The role does require adaptation to the culture whilst meeting donor and WV professional standards.