*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Regional Operations Director, VisionFund

*Position location to be determined by home country of successful candidate in Asia where VF/WVI is registered to operate.

Context of Position:

World Vision (WV) operates a number of different ministries to empower the poor in nearly 100 countries worldwide, and VisionFund International (VFI) is a subsidiary of WV responsible for running the network of microfinance institutions (MFIs). Microfinance is one of the ministries supporting economic development. It gives the ability to families who would otherwise not have access to financial services, loans to start businesses which in turn generate income to provide for their children’s education and family well being. Micro finance lending to the entrepreneurial poor is performed through over 30 Microfinance Institutions (MFI’s) globally and the VF network has outstanding loans of nearly $500m to over 1,000,000 clients impacting around 4 million children annually. At the heart of VFI’s work is ensuring that children are impacted positively and sustainably through microfinance.


VisionFund is seeking a Regional Operations Director (“ROD”) to support and manage the execution of VisionFund’s strategy in the region. The Regional Head is responsible for ensuring the delivery of the ‘double bottom line’ of financial and social performance / impact in the region and delegates certain aspects to the Regional Operations Director who is more directly involved in supporting individual MFIs with achieving their financial and social impact targets.


Building Capacity in the MFI:

  • Supervise MFI CEOs under the Regional Operations Directors remit and manage performance expectations in support to local MFI and global VFI priorities, ensuring balanced achievement of MFI double bottomlines of social and financial performance.

  • Lead the delivery of business plans of individual MFIs. This includes monitoring, analysis, problem identification and recommendations that will ensure improved quality of delivery of financial services, improved control environment and increased alignment of strategy.

  • Lead the regional roll out of global centre initiatives including how central services and regional banking software can be deployed to improve service to the MFI’s and their clients and to reduce costs and improve sustainability,

  • Provide timely, and responsive but prioritized consulting services for MFI issues and concerns, based upon an agreed terms of reference.

  • Provide clear and thorough analysis and subsequent recommendations for both the MFI management and VFI regional teams.

  • Work with the WV regional teams to ensure integration and alignment of VFI, MFI and WVNO strategies at the regional and national levels.

  • Ensure effective communication with the Regional Head and with relevent CEO’s when undertaking technical reviews and assessments.

  • Ensure that effective controls and the focus on the “double bottom line” are always assessed (even when not part of a particular terms of reference) and that issues are immediately raised.

Governance and Management:

  • As Regional Operations Directorwill require to take on a board role within an MFI.

  • The person is expected in their duties as a board member of an MFI to reflect the best interests of VFI and to make, where needed, decisions that support such a position.

  • Responsible for ensuring MFIs have well-operating boards and are in compliance with local laws, regulatory requirements and WV/VFI policies, procedures and directives.

Acting in a Management capacity within an MFI during staffing gaps:

  • If gaps are identified in the CEO, COO or CFO position that are likely to significantly impact the performance of the MFI and in particular put the MFI at risk then the Regional Operations Director will be required under the direction of the Regional Head to take on a management role in the MFI.

  • This can be up to 3 or 6 months while a suitable replacement is being recruited. During this period the ROD will take on the roles of the required position and will continue to report to the Regional Head, but may have an added reporting line into the MFI depending on the position.

Personal and Staff Development:

  • As a Christian VisionFund leader, facilitate the spiritual and professional development of MFI CEOs and direct reports.

  • Develop clear individual goals, manageable and measurable targets and ongoing feedback and support to achieve them.

  • Provide timely and regular staff performance coaching & feedback as well as an annual review of performance and individual development plans.

  • Attend weekly virtual operations meetings and other meetings as required by the regional director.

  • Participation in chapel and devotions.

  • In some cases, the ROD may have responsibility for Security as Focal Point for the region.

  • ROD will carry out additional responsibilities and projects as assigned, including administrative and planning functions both within and outside the region.


The key ability VisionFund is seeking is leadership. In addition to experience with microfinance and banking operations (lending, deposit taking), the successful candidate will have experience developing and nurturing a talented team, and spotting improvement opportunities and making those happen in a complex and dynamic environment. In addition, the following specific knowledge, skills and abilities are required, and may have been acquired through a combination of formal schooling, self education, prior experience or on the job training.

  • Bachelor’s degree in Finance, Business or Economics, or equivalent level of knowledge gained through work experience.

  • Thorough knowledge and extensive experience in governance and compliance, microfinance and banking operations.

  • Although central treasury expertise will be provided by VisionFund Global Centre this person should have an understanding of balance sheet risk management including interest rate risk, liquidity risk and foreign exchange risk as well as bank funding processes and contracting,

  • Solid understanding of financial reporting and performance measurements and planning/forecasting,

  • Marketing and Financial Services development experience

  • Strong Operational Skills in microfinance ideally gained in the relevant region through managing MFIs

  • Experience working in a multinational and multicultural environment with proven cross-cultural effectiveness. Must be cross culturally sensitive and flexible as the jobholder will work with associates from different cultural contexts and timezones. Flexibility on hours to contact people within wide time zone differences is required.

  • Extensive leadership experience, largely in a financial services, banking or microfinance environment. Experienced leader of people, committed to developing and encouraging staff. Effective coach and able to train people in VisionFund policies and procedures.

  • Given the need to control financial risk within the MFI’s, it is imperative that the jobholder will have good financial analysis, risk management and accounting skills, and strong internal control and project management skills including familiarity with internal audit processes

  • Communication skills, problem solving, diplomacy skills, negotiation and conflict management skills are all required in this senior management role working with multiple MFIs. Excellence in communication and influencing skills in both oral and written forms, with a variety of stakeholders.

  • Ability to balance Christian values with sound commercial practices and commitment to the core values, mission and vision of VisionFund.

  • Good organizational skills, and highly developed consulting skills, with ability to analyze, recommend solutions, mentor and direct people. Must be able to simultaneously manage multiple priorities and projects.

  • Balanced and respectful approach to groups’ differing responsibilities and priorities. Sensitive to complexity of World Vision direction, MFI board independence and shareholder requirements.

  • Must be experienced in managing effective support of accounting and loan tracking systems.

  • Ability and willingness to travel extensively and to be based in a MFI for periods of up to six months.

  • Fluency in written and spoken English is essential.

Preferred Skills, Knowledge and Experience:

  • Training skills desirable.

  • Credit Risk Management desirable.

  • Board member experience is preferred.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time. Most travel will be within the specific region, with periods of up to six months in a leadership role in an MFI. Occasional travel to other regions / global conferences or meetings.

Regional Advocacy and External Engagement Manager

*Position location: anywhere in the Asia Pacific Region where WVI is registered to operate.


The position is responsible for providing technical support and guidance to National Offices to implement advocacy and external engagement plans according to the country context and is aligned to WV partnership strategy - Our Promise 2030 - policies, standards and priorities, to achieve the well-being of most vulnerable children in the Asia Pacific Region.

Assist in embedding advocacy with other lines of Ministry in alignment with partnership policies, strategies and standards to enhance field offices can achieve strategic objectives through advocacy and external engagement as defined in the Partnership Strategy- Our Promise 2030.

Serve as a technical resource person for the Advocacy & External Engagement Line of Ministry to ensure program quality in the successful delivery of advocacy project models, Sustainable Development Goals, WV flagship campaign It Takes a World to end violence against children and social accountability.

Provide technical support in the development and implementation of advocacy programmes in Asia and Pacific Region through coordination of capacity building events and managing research information and resources.

The Asia Pacific region is made up of 18 country offices located in Bangladesh, Cambodia, China, Democratic People’s Republic of Korea (DPRK), India, Indonesia, Lao Peoples Democratic Republic (PDR), Mongolia, Myanmar, Nepal, Philippines, Sri Lanka, Thailand Vietnam, Papua New Guinea, Solomon Islands, Timor Leste and Vanuatu.. The role of the Asia Pacific Regional Office (APRO) is to provide direction, guidance and technical support in the effective implementation of the regional strategy to achieve the child well-being aspirations of WV.


Strategy Management:

  • Support the Advocacy and External Engagement Director, Asia Pacific Region, in development, implementation and monitoring of the Advocacy and External Engagement plan in Asia Pacific Region.

  • Assist in the development of regional advocacy capacity building strategies, priorities and business plans ensuring alignment with regional and global advocacy priorities.

  • Support the development of regional guidelines and standards relating to advocacy and support and embedding into systems and structures.

  • Contribute to the development of global policies guidelines and standards and assist in contextualizing them within the Asia region.

  • Ensure successful implementation of the global advocacy campaign (It Take A World) and external engagement initiatives in the Asia Pacific Region.

  • Coordinate with regional and national communications teams on localizing models to influence behaviors and implementation of behavioral change communications (BCC).

  • Provide quarterly updates on advocacy standards and practice alignment in the region.

Operational & Technical Support:

  • Support in integration of advocacy and external engagement priorities in all thematic priorities identified under the national and global strategies to enhance child wellbeing in the Asia Pacific Region.

  • Support NOs in implementation of Child Protection Advocacy (CPA) plans.

  • Provide technical support and guidance to National Offices for design, implementation and monitoring of advocacy initiatives, and effective integration of project models as part of technical programs and grant projects, in alignment with national strategy.

  • Work with National Offices to leverage field evidence to influence national policies

  • Work closely with the child protection focal points to collaborate on child protection advocacy strategy / practice.

  • Support National and Regional Office in responding to emergencies and disasters (in the area of children in emergencies) in collaboration with HEA and Security advisor.

  • Develop Terms of Reference for consultancies related to advocacy priorities in the region.

  • Participate in / facilitate relevant advocacy events at National, Regional and Global Center as required by Advocacy and External Engagement Director.

Capacity Building:

  • Support the development and implementation of an integrated regional advocacy capacity building plan according to national advocacy priorities, global strategy.

  • Coordinate training, forum or workshops related to advocacy aligned to regional capacity building plan.

  • Share / facilitate access to advocacy resources and appropriate learning and support opportunities for National Offices. These may include active involvement in training, engagement of trainers, establishing institutional links, identifying opportunities for staff exchange or mentoring and organizing online learning sessions.

  • Conduct Advocacy Competency Assessment to assess the capacity of the National Offices’ advocacy leads.

  • Support Advocacy & External Engagement Director in the management of request for support from TSOs.

Knowledge Management:

  • Support the continuous learning through documentation of advocacy programs and models that best support the mission of World Vision.

  • Documenting good practices contributing to regional newsletters, publications and documentation.

  • Enable National Offices to share good practice or access online recourses.

  • Facilitate the formation of regional advocacy forums/ networks that contribute to strategic action and promotes learning.

  • Contribute to mutual learning between National Offices within the Asia Pacific Region and between regions by disseminating evidence-based practices in advocacy.

  • Support learning reflections of advocacy response and implementation that will contribute to the development of advocacy models that is integrated with the HEA and Development to enhance the well being of children.

  • Participate in research and analysis to build evidence to support areas of advocacy and policy engagement within the East Asia region.

  • Coordinate data collection and reporting on Partnership Strategic Measures and other reports aimed to ensure quality of advocacy initiatives.

  • Support Advocacy and External Engagement Director in preparation of advocacy reports, position papers and concept papers on Child Wellbeing issues that can contribute to policy dialogue.

Quality Assurance:

  • Support National Offices in ensuring adherence to WV Partnership policies, protocols and standards related to advocacy.

  • Collaborate with the regional program quality specialist and technical teams in adopting and integrating DME policy, LEAP framework and tools to integrate advocacy and monitor impact.

  • Support the A&EE Director in addressing quality issues and needs in National Offices.

  • Follow up with NOs to implement recommendations and plan of action related to advocacy suggested in the PSM Report, CWB report and other global and regional assessments of the national office programs.

Internal Liaison & Coordination:

  • Participate and actively contribute to the partnership forums, working groups and networks related to advocacy as deemed necessary by regional leadership.

  • Work with other members of the Ministry Impact & Engagement team to ensure that advocacy is understood and integrated within the broader ministry of World Vision in the region and embedded into regional grant-funded projects.

External Relations:

  • Support active engagement with international organizations, government agencies, media, partners and communities to enhance World Vision’s influence and credibility on advocate issues to improve wellbeing of children and promote advocacy messages.

  • Provide support to National Office advocacy teams in partnering with external agencies

  • Maintain good external relations with partner agencies to foster collaborative relationships and network during collaborative advocacy programs in the region.

  • Support the development of external coalitions at national and regional levels on advocacy issues that WV would like to support.


  • Contribute to the effectiveness of the Ministry Impact & Engagement team and other functions within the region promoting mutual learning, support and accountability.

  • Participate in devotions and other activities that enrich and develop mutual growth in Christ.

  • Perform any other tasks assigned by the Advocacy and External Engagement Director.


  • Bachelor’s degree qualifications and/or professional qualification in Social Science or relevant field.

  • Knowledge of Humanitarian industry, Child Rights, Child Development.

  • High level understanding of advocacy approaches and social accountability models.

  • Understanding WV vision, mission, Development and HEA standards.

  • Strong analytical, organizational, problem solving, collaborative, facilitation and time management skills.

  • Able to work with minimal supervision.

  • High level of awareness of global and regional socio-economic, political and environmental issues.

  • Cross cultural and facilitation skills.

  • Competent in the use of Microsoft Office computer programs including Word, Excel and PowerPoint.

Preferred Skills, Knowledge and Experience:

  • At least 3- 5 work years experience with INGO.

  • Direct experience in implementation of advocacy strategy, capacity building training and conducting research.

  • Experience in dealing with INGO, IO, UN and Embassy representation and coalition building.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Reputation Communications Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.


Reporting to the Senior Director, Public Engagement, the Reputation Communications Director is a senior role proactively and reactively directing the development of reputation protection and building activities. They will lead two teams with distinct areas of communitions skills and responsibilities.

This director is responsible for maintaining World Vision’s reputation during crises and faced with risks. They will lead the risk communications team that handles emerging incidents and reputational crises in the partnership and ensures there are strong policies, procedures and protocols for these responses offices across the partnership and globally. This Director will work directly with global media and other influential external partners and stakeholders to shape their understanding of and trust in WV.

They will also direct a creative and technical digital properties team that develops and control all of the digital channels of World Vision Internationsl (WVI) (WVI.org, fb, Instagram, twitter etc.).

The postholder will fully understand the relationship between trust drivers, the impact of crises, and the increase in positive reputation and will use this knowledge to significantly build trust in the organisation in order to grow influence, impact and income.

This role will work closely with the Senior Director, Public Engagement and the Senior Director, Communications and others in the global marketing and communications core team to identify and promote opportunities for building trust and reputation in line with the global partnership strategy. Able to act on their own, the postholder will work closely in partnership with others, including members of the Executive Leadership Team, Regional Leaders and Support Office (SO) and regional executives, Evidence & Learning, Global Resource Development (GRD), External Engagement & Advocacy and Faith & Development, providing advice and guidance to ensure reputation is managed and maintained through change and operational actions.

Working closely with the Brand Director, this postholder will ensure all reputation building activities are on brand and build and support the partnership and Global Communications strategies.

The position will be responsible for directing a team of communications experts in crisis management and digital communications, ensuring partnership capacity is in place for strong responsive comms for global issues and crises, developing evidence based communications that convey who we are, our core values, demonstrate our Christian Identity and build our reputation with powerholders, supports and the humanitarian sector and maintaining best in class digital properties for WVI.


  • Set the strategic directions and lead a team of communications experts in crisis management and digital communications, ensuring partnership capacity is in place for strong responsive comms for global issues and crises, developing evidence based communications that convey who we are, our core values, demonstrate our Christian Identity and build our reputation with powerholders, supports and the humanitarian sector and maintaining best in class digital properties for WVI.

  • Provide leadership to Risk Advisors team to ensure global capacity for incident responses and ensure policies, protocols and training are consistently reflecting best practice. Advise and guide senior leadership in the partnership on Tier 1 and 2 responses to issues that threaten to harm the WV brand and reputation, and deal directly with global media and other partners during these incidents.

  • Strategically lead the digital properties team in developing and maintaining best-in-class digital channels for WVI, including WVI.org and all affiliated National Office, campaign and functional websites and microsites, fb, twitter, Instagram and youtube channels and any emerging digital channels.

  • Engage with executives in WVI and across the partnership to create and ensure alignment and that executives are champions of the digital strategy.

  • Work closely with the Senior Director, Public Engagement and the Senior Director, Communications and others in the global marketing and communications core team to identify and promote opportunities for building trust and reputation in line with the global partnership strategy. Work closely in partnership with others, including members of the Executive Leadership Team, Regional Leaders and SO and regional executives, Evidence & Learning, GRD, External Engagement &

  • Advocacy and Faith & Development, providing advice and guidance to ensure reputation is managed and maintained through change and operational actions.

  • Identify, develop and champion reputation building activities that take account of trust drivers and build positive organisational reputation and ensure these are used in WVI channels, and in offices across the partnership. Use organisational and communications strategies as a springboard to develop and maintain improvements to global reputation and engage the voices of leaders in the org as well as children, communities and partners.

  • Work closely with the Brand Director to ensure all reputation building activities are on brand and build and support the partnership and Global Communications strategies.

  • Lead the development of corporate materials that will grow trust in the organization eg, World Vision Guide, Global Annual Reviews in line with the organizational brand and strategy.

  • Play an active senior role and provide strategic crisis management and branding approach in the Operations Management Team and lead digital comms networks for the partnership. In this strategic approach and the active role in the digital comms networks is considering the relationship between trust drivers, the impact of crises, and the increase in positive reputation and will use this knowledge to significantly build trust in the organisation in order to grow influence, impact and income.


  • Post Graduate degree or equivalent in Communications, Public Relations, Journalism or a related field.

  • 10+ years working in a communications role, preferably within World Vision.

  • 10+ Experience with successful crisis management.

  • Experience developing high-level communications strategies based on insights and research, and gaining senior stakeholders’ ownership and buy-in for the strategies.

  • Thorough understanding of World Vision’s ministry and issues including children, poverty, relief, sustainable development, donor engagement and food aid.

  • Strong communication and interpersonal skills; able to win the confidence of a broad range of different stakeholders.

  • Thorough understanding of media, its likely interests, demands and expectations.

  • Thorough understanding of crisis and issues management.

  • Good understanding of private, public and institutional donors, as well as other partners, and their expectations and needs for information during a crisis.

  • Experience of working in cross-cultural environments, sensitivity to multicultural social, religious and gender issues.

  • Strong analytical skills, able to clearly assess and evaluate issues and alternative strategies.

  • A self-starter, able to identify the key issues and mobilise senior stakeholder support.

  • Excellent writing skills.

  • Familiarity with general legal concepts such as confidentiality, liability, contractual obligations etc.

  • Experience working with lawyers for legal advice and counsel.

  • Understand transparency and accountability trends and issues in the humanitarian sector.

  • Understanding of internal communications and of ways in which staff can help build and maintain reputation.

Preferred Skills, Knowledge and Experience:

  • Understanding of what builds and detracts from trust and reputation.

  • Multi-lingual ability an advantage.

  • Crisis communications experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Regional Director - People & Culture (HR), Asia Pacific


Provide strategic leadership to World Vision Asia Pacific in the area of People & Culture (HR), and Organizational Development by maximizing the potential of World Vision’s (WV) human resources and optimizing organizational performance, sustaining the culture and ensuring alignment to fulfill WV’s strategy. Reporting to the Senior Director of Operations, Support Services, and matrix reporting to the Chief People Officer, the Regional People & Culture (P&C) Director will provide leadership in developing leadership capacity, furthering executive development of National Directors (NDs) and senior staff. The Regional P&C Director also will build strong relationship with Global Center client groups and engage with external network to collaborate and further build WV’s brand. Matrix manages National Office (NO) People & Culture Directors and leads a team of Regional Office People & Culture staff.


Leadership & Strategy (50%):

  • Lead Asia Pacific Region’s P&C function in developing a vibrant and empowering culture that supports and enables the execution of World Vision’s strategy and achieve the child well-being aspirations and outcomes.

  • Champion effectiveness & efficiency of Asia Pacific Region’s P&C function through continuous development of high-quality services and processes to support leadership development and talent agenda.

  • Guide the Leadership Team in the Asia Pacific Regional Office, National Directors and National P&C Directors on all facets of P&C whilst promoting organizational culture, agility and effectiveness, alongside Mindset & Behaviors and Core Competencies.

  • Lead and promote compliance to applicable (local) employment regulations, immigration and labor laws as well as WV policies and guidelines.

  • Demonstrate vibrant and mature Christian spiritual leadership through all People and Culture (P&C) related processes, practices and tools integrate, where applicable, and be guided by relevant competencies regarding WV’s Mission, Vision and Core Values.

Technical & Operational Support (15%):

  • Provide direction and guidance in all areas of P&C such as Recruitment, Workforce Planning, Change & Organizational Development, Total Rewards, Employee Relations, Staff Care, Performance Management, Talent Development & Management, Retention, Succession Planning, among others.

  • Provide objective input and contribution in the development of effective Global, Regional & National P&C Standards, Policies and Procedures.

  • Work with Regional and National Offices’ stakeholders to ensure HR system (Our People) is optimized and P&C processes, policies and protocols are comprehended, followed and upheld in each offices to meet/advance P&C standards.

  • Work with Regional and National Offices’ P&C network to identify, develop and nurture a robust talent bench of future leaders for succession planning.

Capacity Building (10%):

  • Lead the assessment, development and implementation of an integrated regional capacity building plan based on P&C priorities and strategy.

  • Provide leadership to Asia Pacific Region’s capacity building (leaning & development) projects and initiatives in alignment with the global & regional capacity building framework and strategy.

  • In partnership with key stakeholders, ensure gap analysis from Talent Management point of view and provide direction to improve the quality of talent pipeline.

Knowledge Management (10%):

  • Inspire continuous learning and improvement in P&C practices, systems and tools that will enhance the efficiency and effectiveness the organization.

  • Lead and encourage mutual learning among National Offices through formal and informal setting such as sharing of best practices and lesson learnt, community of practice and center of excellence.

  • Promote the use of external and internal platform (Our People & WV Central) and other off-the-shelf learning materials to develop and contextualize learning materials and contents.

Quality Assurance/Risk Management (5%):

  • Provide direction to Asia Pacific Region to ensure P&C compliance with WVI Partnership standards, policies and procedures. Advises the Regional & National Offices in addressing gaps/issues related to HR practices.

  • Active role in providing direction to Regional and National Offices in preventing and mitigating risk related to employment / labor laws.

  • Ensure effective implementation of Integrated Incident Management (IIM) and Employee Relations systems, ensures capacity at Regional and National Offices to manage incidents and follow through action plans & management decision.

Stakeholder Engagement (10%):

  • Act as strategic P&C link for Asia Pacific Region to internal stakeholders – other Regional Offices, National Offices, Support Offices and Global Center.

  • Develop and expand external networks and linkages with other International Non-governmental Organizations, Partners, P&C consulting groups, among others for collaboration, benchmarking and employer branding.

  • Represent the Asia Pacific Regional Office on internal and external forums.


  • Graduate qualification and/or Professional qualification in Human Resource Management, Social Science/Studies, or Organizational Development.

  • A relevant Masters Degree in Human Resources Management, Organizational Studies or an MBA.

Strategic Leadership:

  • A high level capacity and demonstrated skill in setting vision, developing strategy on a broad scale in Huma Resources.

  • Strategic ability to influence direction of the organisation and the ability to implement this on a practical level.

  • Broad experience in implementing world-class services in international/global organizations and ideally, in a network setting to diverse, dispersed and dynamic teams.

  • A deep understanding of how to make change happen, and of organizational development and culture change.

  • Demonstrable strategic, clear thinker and creative leadership, management and coordination skills in a global network setting.

  • Intellectual curiosity, courage and independence. Decisive, with the courage to make tough calls.

Human Resources Skills and Experience:

  • A strong track record of strategic human resource management and substantial experience of leading international/regional Human Resources teams and transformational change in business and HR.

  • Excellent assessor of talent and matching top performers to the jobs where they can add the most value.

  • Experience in leading and managing complex projects, including learning and organizational development, culture change, recruitment and talent management and employee relations.

Organization and Managerial Capability:

  • Strong resource, financial, planning, project and process management skills, gained in a complex environment.

  • Huge capability for complex problem solving and good sense of diagnosing performance issues of the organisation.

  • Acuity and sensitivity to work in sync with the senior executives.

  • Experience of cross-functional management including international/regional operations, support functions, engagement across a range of audience and disciplines.

  • A proven ability to build, motivate, facilitate and engage a team, and play a key part in the wider management of an organization, towards delivery of key goals.

  • The capacity to cohere passionate, experienced and independent individuals into a high performing and confident group, organization or movement.

  • Excellent communication, diplomacy, negotiation, influencing and conflict mediation skills and the ability to apply these across a range of diverse audiences.

  • Ability to represent organisation at the senior most levels and externally.

Work Environment/Travel:

  • Travel up to 30% per month when required (regional and international).

  • This role involves the coordination with geographically dispersed P&C teams located in national offices.

Senior Director, External Engagement

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.


The Senior Director, External Engagement provides overall leadership, coordination and alignment of global level external engagement, seeking to achieve influence, support income and ultimately to impact external targets in support of WV objectives for children as articulated in Our Promise. The Senior Director will develop and deliver annual plans that maximize the external engagement of Senior leaders, sector and thematic experts, policy advisors and children. The Senior Leader leads and facilitates the External Engagement (EE) Advisory Group for aligned and impactful external engagement across the Global Centre, including through analysis and prioritization of external stakeholders and partnerships, and through regular reporting, innovation and excellence. The Senior Director leads the alignment of EE in WV Global Capitals, leads a team of EE advisors (including in the Global Capitals) and ensures that WV voices are addressing the most important and impactful stakeholders, forums and processes in support of the rights and well being of children, especially the most vulnerable. The Senior Leader will support strong external engagement across all entities of the Partnership, including support to Regional Advocacy Directors in their EE planning. S/he will support Senior WV leaders, including the President, in their participation in major multilateral events and dialogue with external bodies.


Develop and deliver a global External Engagement agenda focused on the rights of children and the achievement of priority Sustainable Development Goals (SDGs) External Engagement agenda provides the best opportunities for WV to advance its external objectives and positively impact the lives of most vulnerable children.

Examples include:

  • Work with Global Capital leads to represent or position WV within the UN, diplomatic, and NGO communities.

  • Coordinate and facilitate external relationships that enable WV to articulate its concerns to NGO, UN, Governmental, and other multilateral bodies.

  • Strategic briefings to inform organizations of WV's work and policy positioning.

  • Direct meetings with key individuals and active participation in meetings of multilateral bodies.

  • Support, coordinate and facilitate representation at agreed global events on behalf of the wider A&EE.

  • Translate in-depth policy work in A&EE priority thematic areas into messaging for use in external relationships.

  • Maintain good relations and work effectively with other members of the GC, SOs and GFO teams to ensure that World Vision presents a professional and efficient point of contact to global institutions.

  • Including maintaining awareness of the activities of other members of the team to enable mutual support during times of high pressure activity.

  • Management of the EE team, including across Global Capitals in New York, Geneva and Brussels. Support regional capitals in other locations (Africa, Asia and LAC).

  • Aligned, well functioning team supporting overall EE objectives of the A&EE team and Global Centre.

  • Develop team culture in line with agreed A&EE behaviours and mindsets.

  • Contribute to the overall leadership of the A&EE team.

  • Set and monitor the team’s annual workplans and the individual workplans of the team.

  • Manage budget.

  • Represent World Vision, and/or support representation of World Vision leaders at priority external forums, events, networks and other processes to promote agreed policy positions.

  • Strong and effective World Vision representation at priority global forums and processes, through:

  • Consistent use of strategic planning processes and tools. This includes working with Global Communications to develop communications plans for all priority engagements, and working with the President’s communications team when he is participating.

  • Support for participation in international meetings, and provision of direction re: networking with multilateral leaders. Briefing key World Vision leaders before key events and debriefing afterwards.

  • Act as the organisational representative, the representative of the President, or the representative of the Advocacy & External Engagement Partnership Leader at external forums.

  • Advise WV leadership on industry thinking and new developments.

  • Provide overall leadership to EE Advisory Group.

  • Aligned, coherent and bold World Vision EE across the Global Centre, directed at the most important and prioritized external stakeholders, leading to influence, income and impact for children.

  • Provide guidance for the development of strategic global partnerships.

  • WV’s highest priority global partnerships are performing and delivering at their optimal level and, thereby, making substantive contributions to WV’s impact.


  • Masters degree in International Affairs, Public Policy, International Development, Human Rights, Law or other relevant field.

  • Minimum 7 year leadership experience working in child rights focused External Engagement in CSO context and/or government or multilateral context.

  • Expert level understanding of child rights policy debates and dialogues, including regarding the Sustainable Development Goals, ODA, and the Convention on the Rights of the Child.

  • Significant field experience and/or understanding in international development or humanitarian contexts.

  • English language fluency.

Preferred Skills, Knowledge and Experience:

  • Excellent communications skills, verbally and written.

  • Excellent trends and political analysis skills.

  • Excellent team leadership and management skills.

  • Strong understanding of World Vision Partnership and Our Promise.

  • Strong understanding of global trends, debates and agendas related to development and humanitarian issues.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.