EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Administrative Officer

Position: Administrative Officer

PURPOSE OF POSITION

Provide overall Management of WVI Jordan and Syria Response Administrative Functions in order to ensure high standard of administrative service, oversight, planning, developing and implementation of the administration function with smooth provision of required support to WVI in Jordan and Regional Programs in line with WVI standards and operational principles. The position requires an appropriately collegial and customer focused approach.

MAJOR RESPONSIBILITIES

Administration duties

  • Provide support to the relevant stakeholders in all kinds of administrative tasks, including follow up and organizing of different meetings and maintaining the agenda with relevant reminders in close collaboration with the line manager

  • Provide support and facilitate the team building activities as requested in close collaboration with the line manager

  • Follow up on maintenance requirement for office and team houses/apartments. Admin Officer

  • Prepare all the necessary PRFs / Payment requests for the Support Services Department. Admin Officer

  • Prepare and following up contracts/payments in regards of the maintenance of administrative systems for the safe and efficient functioning of the office.

  • Ensure full implementation of internal administrative policies and procedures.

  • Trouble shoot logistical and health and safety problems, red flag potentially serious problems, informing immediately the higher-level managers.

  • Supervise the process of maintaining administrative records and files;

  • Ensure smooth communication and liaise with travel agent for all staff international travel when administrative support is needed.

  • Ensure hotel bookings as per LTA in adequate and timely manner. Also, communicate users of booking reservations.

  • Ensure that the Visas for international staff/visitors and/or work Permit processes are implemented, tracked and followed up appropriately through WV migration consultant.

  • Responsible for organizing events (conferences, trainings, retreats).

  • Provide support to program staff in organizing trainings for the community if it required.

  • Manage office services, international staff housing, building services, communications phone and hospitality to visitors.

  • Communicate to P&C when international staff is moving to new houses to ensure, deductions in international payroll are done in timely manner.

  • Manage real estate agent/property owners (and in collaboration with the supply chain unit), ensure the offices and team houses are in compliance with health and safety standards, secure, operational and fully stocked as appropriate and functioning smoothly.

  • Prepare monthly update reports for Admin. Department

  • Focal Point for Real Estate Management system.

  • Assist in the annual Administration Department budget preparation.

  • Manage the cleaning staff and the admin department team.

  • Carry out regular customer satisfaction survey and ensure the feedback and recommendations are taken into consideration so as to achieve the excellence in admin service

  • Perform any other relevant duties as required by the Line Manager.

Visitor Management

  • Ensure smooth communication and visitor management protocols for any arrival In Jordan. This will be including the welcome package with contact list, visitors/security information and/or any relevant information.

  • Reconciliation of invoices from travel tickets and statement for the provided. Also, preparation of payment.

  • Provide visitors with proper email briefing prior to their arrival and proper admin orientation upon their arrival (including: airport pickup and drop off, lodging, sim cards, office cards, etc.)

  • Liaise with security for high profile visits or visits that occur during to ensure high standards in Admin support.

Staff Management

  • Provide adequate support to individuals in the team, setting up goals, measuring performance, developing capacity and recognizing results.

  • Provide line management and support to Support Service Team when it is required

  • Participate in the recruitment, selection and development of Admin. Staff.

  • Provide performance agreements, midterm evaluations and annual reviews to the staff in accordance with WV performance management system

Reporting and Documentation

  • Provide a regular security updates to the Jordan Country Office

  • Ensure that all security incidents are reported in accordance with the WVI Integrated Incident Management (IIM) Notification Reporting Protocol

  • Coordinate and supervise all key logs, visitor records, passes and immigration documents

  • Provide monthly fleet management reports

    KNOWLEDGE, SKILLS AND ABILITIES

  • 2-4 years’ administrative experience

  • University/college degree recognized in Higher Education or equivalent is regarded.

  • Fluency in written and spoken English, Arabic

  • Experience in policies/procedures in regards to Admin Department.

  • Knowledge of office administration

  • Knowledge of basic procurement and communication with service providers

  • Computer aptitude and experience with word processors

  • Self-disciplined with good time management skills

  • Analytical aptitude and attention to details

  • Cross-cultural sensitivity, adaptability and flexibility

  • Good interpersonal and negotiation skills; team player

  • Honesty and commitment to World Vision principles.

  • Exhibit spiritual maturity, integrity and a dynamic personal sense of life calling.

  • Influence staff towards a shared World Vision mission.

  • Admonish staff when correction is required.

  • Costumer Service oriented skills.

Supply Chain Advisor

Position: Supply Chain Advisor

PURPOSE OF POSITION

To effectively manage the Supply Chain function in line with World Vision’s procedures in order to support timely implementation of World Vision Programs/Projects that will have the greatest impact on process improvement, simplification, standardization and cost containment thus ensuring the achievement of the Child Well Being Outcomes.

MAJOR RESPONSIBILITIES

Business Requirements

  • Participate in developing Functional Strategy through understanding and capturing stakeholders’ needs.

  • Translate the strategy into Annual Business Plans with the guidance of Manager

Planning

  • Establish and communicate priorities based on customer needs.  Contribute to cross-functional planning activities.  

  • Engage with Partners / Sub-Grantees in procurement planning process.

  • Advise on, and participate in development of consolidated procurement plan and sourcing strategy

  • Develop sources of competitive advantage to ensure that the supply chain management function supports the achievement of the organization's source of competitive advantage.

  • Advise on the Country planning process guidelines to communicate with the Operations Teams

Strategic Sourcing

  • Execute the Market Assessment and Supplier Pre-Qualification process as per the set guidelines and supervise Assessments at Zonal / Filed level.

  • Manage the RFQ/RFP Process including baselines & price survey methodologies as per the approved framework and supervise the process at Zonal / Field Offices.

  • Lead negotiations for the assigned Categories and guide negotiation strategies for the categories assigned to Coordinators.

  • Supervise the Sourcing events at Field Offices.

  • Review / preparation Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision making process.

  • Analyze and ensure that Partners' / Sub-Grantees' market assessment process, supplier pre-qualification process, RFQ/P and evaluation process, meets WV / Donor requirements, and capture any gaps identified in the capacity development plans / exemption approvals.

  • Facilitate Purchasing Committee meetings and ensure that proper documentation is maintained.

Supplier Contract and Relationship Management

  • Draft supplier contracts for those categories where the vetted global standard contract format is not applicable, and reviews supplier recommended changes.

  • Ensure that contractual conditions and performance indicators are understood by the suppliers.

  • Monitor and complete contract close-out, extension or renewal, as appropriate for the assigned commodities.

  • Identify & resolve or escalate contract-related issues both internally and externally, and propose improvements to the contracting process.

  • Develop supplier Key Performance Indicators based on guidelines / category and monitoring process.

Procurement Execution

  • Receive incoming Purchase Requisitions (Pending Buyer Action), verify specifications are clear, conduct sourcing event if required items are not already on contract, update the PR with actual supplier record and release PR for approval.

  • Follow Procurement Polices and guidelines in Supplier Award decisions under the applicable threshold.

  • Manage PO Change requests coordinating with Requesters, Budget Owners and Suppliers

Data Management, Analysis and Reporting

  • Monitor performance of key indicators, conduct root cause analysis of low performing areas and develop plans to improve those indicators

  • Conduct cost price analysis to formulate negotiation plans. 

  • Analyze industry trends and market competitions to develop business improvement initiatives.

Process, Procedure and Policy

  • Socialize and implement the approved policies (including exemptions approved), processes and guidelines.

  • Conduct regularly reviews of procurement policies, processes and guidelines to measure their effectiveness and applicability, including customer satisfaction and report to NO Management.

  • Review with Partners / Sub-Grantees, their SCM Policies, procedures and etc. to identify any gaps, document them under assessment reports, and capture under capacity building plans.

Systems Development and Implementation

  • Prepare reports for management.

  • Prepare general and detailed guidelines for the required systems

Control and Compliance

  • Develop risk identification & assessment tools, registers and other tools and assess SCM related risks.

  • Develop proper filing and record keeping process for supply chain activities and ensure procurement audit trail is always available.

  • Monitor adherence to control measures and compliance with WV supply chain policies and guidelines.

  • Escalate any form of breach of controls, frauds, non-compliance, misappropriation of WV funds and assets related to SCM identified during the monitoring process.

  • Implementation of agreed audit recommendations in the procurement process as per the guidance given by the HoD.

  • Review Partners / Sub-Grantees, internal control system in the procurement process to identify any gaps, document them under assessment reports, and capture under capacity building plans.

  • Periodically monitor the progress on implementation of recommendations and update the management of all parties.

Leadership and Coaching

  • Manage the performance of direct reports through performance reviews, frequent conversations and other method as appropriate. Be courageous in providing coaching or feedback for continuous performance improvement

  • Ensure that all Supply Chain staff members understand Procurement Policies, Processes, and Systems

  • Plan and coordinate departmental meetings to review status of tasks and update Senior Management Team on the progress of the departments’ functions.

Training and Capacity Building

  • Coordinate, participate in, and/or train staff from Supply Chain Staff and other WVI Departments on WVI Procurement Policies, Processes, and Systems

  • Conduct Partners' / Sub-Grantees' capacity assessment and capacity building plans as per set framework / guidelines

  • Train the Partners / Sub-Grantees based on the approved capacity building plan, monitor progress. Coordinate with internal stakeholders in monitoring the progress and submit progress reports to the management.

KNOWLEDGE, SKILLS AND ABILITIES

  • University degree in Business Administration, Procurement or similar degree, or equivalent professional qualification (intermediate CIPS)

  • At least 3 years’ experience in Procurement or Supply Chain

  • Demonstrated Supply Chain Management expertise/experience

  • Ability to read and write in the official language and English

Supply Chain Manager

Position: Supply Chain Manager

PURPOSE OF POSITION

To effectively manage the Supply Chain function in line with World Vision’s procedures in order to support timely implementation of World Vision Programs/Projects that will have the greatest impact on process improvement, simplification, standardization and cost containment thus ensuring the achievement of the Child Well Being Outcomes.

MAJOR RESPONSIBILITIES

Business Requirements

  • Develop Functional Strategy aligning to GSCM Strategy and RO priorities, in coordination with other Departmental and NO Strategy.

  • Review and finalize Annual Business Plans

  • Proactively engage with suppliers, partners, local authorities, other NGOs, clusters and stakeholders to ensure good coordination and adequate information sharing, address common concerns/problems and seek solutions.

Planning

  • Represent the SCM function on NO Strategic Planning & Annual Business Planning process

  • Represent the SCM Function in project designs and engage in GAM meetings, Partner - Sub-Grantee Meetings ensuring SCM is engaged early enough to allow professional input during planning stage.

  • Prepare Procurement planning guidelines align with Global Guidelines and Planning Calendar and socialize them with all Stakeholders.

  • Review the procurement planning and prepare Consolidated Annual Procurement Plan to socialize with NO Management & RSCM and develop the Sourcing Strategy.

  • Ensure Annual Procurement Plans are quarterly reviewed with Finance and Operation, and update the Sourcing Plans accordingly.

Strategic Sourcing

  • Determine the requirement for the Category, Market and Incumbent Supplier based on the Spend Analysis and Annual Procurement Plans.

  • Execute the reviewed and approved Sourcing Strategy.

  • Develop the Market Assessment and Supplier Pre-Qualification process based on the global polices and process.

  • Develop the framework in managing the RFQ/RFP Process including baselines & price survey methodologies.

  • Lead negotiations for the High Spend Categories and develop the negotiation strategies and contracting processes for other categories.

  • Review Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision making process.

  • Ensure that Strategic Sourcing process and related controls are included in the Partner / Sub-Grantee Assessment Tools for assessment.

Supplier Contract and Relationship Management

  • Vet (through in-country legal) and finalize, Global Standard contracts for NO use.

  • Draft & review supplier contracts for those categories where the vetted global standard contract format is not applicable, and reviews supplier recommended changes.

  • Ensure that Key Performance Indicators (KPIs) are embedded for all Strategically Sourced contracts and managed.

  • Resolve contract-related issues and improve T&C in contracts and the contracting process.

  • Develop supplier onboarding process and supplier relationship management framework including the communication guidelines & Supplier continuous improvement plan.

Procurement Execution

  • Ensure all orphaned PRs waiting to be sourced are assigned to the appropriate staff and are actioned in a timely manner.

  • Follow Procurement Polices and guidelines in Supplier Award decisions under the applicable threshold and ensure periodic review mechanism is place of the Buyers' supplier award decisions.

  • Ensure, that all gaps are identified relating to the procurement execution (Process, system usage, disputes and etc.) and update / resolve them on a timely manner.

Data Management, Analysis and Reporting

  • Develop, track, and evaluate procurement metrics including areas of spend analytics, procure-to-pay process, operational efficiencies, and supplier performance to drive procurement strategy development and implementation.

  • Design and communicate SCM KPI dashboard to management.

  • Conduct regular meeting with staff on KPIs to identify areas for improvement.

  • Monitor sourcing projects progress and produce sourcing status reports to management.

  • Ensure that Master Data management process is built on global guidelines, ensuring the acceptancy and completeness.

Process, Procedure and Policy

  • Understand, interpret and analyze the global policies, processes and guidelines for better adoption at NO level and manage Exception Approval process.

  • Drive the policy, process and guidelines implementation plan, defining roles & responsibilities and owners for each step in the SCM process.

  • Ensure regularly reviews are done on the procurement policies, processes and guidelines (Source to pay (S2P) to ensure their effectiveness and applicability and advise Regional and Global SCM Teams for possible change and /for improvement.

  • Ensure adherence of SCM Policies, procedures and documentation to ensure compliance with WVI & donor regulations of the implementing Partners/Sub-Grantee are being evaluated under Partner / Sub-Grantee Assessment stage and captured them under capacity development plans.

Systems Development and Implementation

  • Maintain procedures and putting them into operation.

  • Plan and execute testing and implementation of major systems.

  • Ensure that databases meet user requirements.

  • Liaise with programmers, applications/operational staff, IT project managers and other technical staff.

Control and Compliance

  • Assess criticality of the Risks identified related to SCM & Procurement and plot them in the Risk Pyramid.

  • Develop the risk mitigation plans and embed the to the processes, SoPs and guidelines for implementation and regularly evaluate control measures.

  • Monitor adherence to control measures and compliance with WV supply chain policies and guidelines.

  • Coordination with regulatory authorities for better understanding of the requirements and guide SCM Unit to comply and monitor the implementation.

  • Investigate reported cases breach of controls, frauds, non-compliance, misappropriation of WV funds and assets related to SCM and take corrective measure as per the established NO framework.

  • Conduct root cause analysis for external and internal audit findings, prepare respond and the implementation plan and monitor.

  • Ensure SCM Policies, procedures and internal control system is strong enough to safeguard WV funds and authorities allocated to Partners and Sub-Grantees under the partnering arrangement. Any gaps should be captured at Partner / Sub-Grantee Assessment stage and build onto capacity development plans.

Leadership and Coaching

  • Provide leadership to Supply Chain Department to ensure Our Promise strategy is embedded in the Department’s annual objective and day to day work.

  • Manage the performance of direct reports through performance reviews, frequent conversations and other method as appropriate. Be courageous in providing coaching or feedback for continuous performance improvement.

  • Ensure that all Supply Chain staff members understand Procurement Policies, Processes, and Systems.

  • Plan and coordinate departmental meetings to review status of tasks and update Senior Management Team on the progress of the departments’ functions.

  • Lead monthly appropriate review meeting to address open procurement issues/performance and provide solution.

Training and Capacity Building

  • Coordinate, participate in, and/or train staff from Supply Chain and other WVI Departments on WVI Procurement Policies, Processes, and Systems.

  • Develop Partners' / Sub-Grantees' capacity assessment and capacity building framework / guidelines are developed, leveraging the most recent regulatory best practices.

  • Train the SCM Team and other internal stakeholder in using the framework for capacity assessment and developing capacity building plans for Partners / Sub-Grantees.

  • Ensure the capacity building plans are implemented, monitored and take corrective measures for identified gaps/deviations.

KNOWLEDGE, SKILLS AND ABILITIES

  • University Degree in Supply Chain Management, Procurement, Engineering, or Business Administration, or equivalent professional qualification (advanced CIPS)

  • A minimum of five (5) years of progressively responsible experience in procurement, contracts management, contracts administration and/or logistics, of which three (3) years of experience directly related to first-hand procurement and/or contracting is required.

  • At least 5 years of experience in managing staff

Security & Support Service Manager

Position: Security & Support Service Manager

PURPOSE OF POSITION

To support the Jordan Response Manager (Country Director) in ensuring that effective security as a security focal point measuring for the Jordan Country Office programs appropriately planned for and addressed within the national. Lead in the optimization of organizational security and support service (Fleet and Admin function) with mitigation of operational risks for ministry effectiveness by establishing systems and mechanisms for institutionalizing an organizational culture and practice supporting the programs offices day to day operations.

MAJOR RESPONSIBILITIES

Organization & Planning

  • Advise Jordan Country Office senior management and staff on security risks and threats, admin and fleet situation.

  • Ensure security risk and threat mitigation in Jordan Country Office is in place and budgeted for

  • Work closely with operations regarding specific security risks, threats, admin and fleets needs related to program implementation, advise on mitigation measures in Go/No-Go Decisions and program proposals to donors

  • Work closely with Jordan and Syria program to plan the best usage of the fleet according to their needs and travel request, minimizing waste in the request of resources.

  • Preparation of annual budget for the office in regards of fleet, Admin and Security. Also, providing feedback of support service cost needed for new proposals.

Functions Operations

Admin Management

  • Organize, oversee and manage the maintenance of office support services provided by the whole administration department, including: asset management, data processing, housing, maintenance services, health and safety, secretarial and hospitality to visitors.

  • Update existing WVI in Jordan/Regional Administration policies if necessary.

  • Oversee and provide overall management of stationary, furniture and general supplies to ensure needs in the office and meeting efficiently objectives of the department.

  • Conduct regular physical security checks of all WVI leased assets including accommodation, offices and program locations according to standards and policies

Fleet Management

  • Manage the WVI Jordan fleet, including vehicles rented from external providers.

  • Ensure vehicles are well equipped, safe to operate and compliant with local regulations and equipped with GPS tracking systems

  • Ensure drivers are trained

  • Analyze fleet usage (including fuel consumption) and driver behavior (speeding)

  • Manage two fleet assistants/lead drivers and ensure performance agreements are in place and reviewed regularly and monthly individual action plans are in place

Security

  • Ensure Security Risk Assessments (SRA), Country Risk Ratings (CRR) and Core Security Requirements (CSR) for Jordan are regularly updated and implemented

  • Jordan Designated Security Zones (DSZ) Risk Ratings are established

  • Provide input and support to management in crisis situations and critical incidents at Incident Management team (IMT) level

  • Provide oversight for one Office Security Guard and maintain & update control of passes and keys

  • For the 3 areas, any other task/duties assigned by line manager

  • Provide briefings to new staff, visitors, consultants and contractors and assist in preparation and implementation of program visits

  • Prepare and manage a basic annual Security Master Budget for the Jordan office and advise programs on related security mitigation costs

Networking and External Liaison/Engagement

  • Represent WVI at local UN/NGO security network meetings in Amman and at the camp level and ensure information from these groups is disseminated to relevant staff and through the operational activities

  • Liaise with Jordanian security and law enforcement agencies as well as camp coordination bodies to ensure safe passage to and from, visits, offices and programmatic locations

  • Build ongoing networks for sharing security information and coordination.

Reporting and Documentation

  • Coordinate and supervise all key logs, visitor records, passes and immigration documents

  • Provide monthly fleet management reports

KNOWLEDGE, SKILLS AND ABILITIES

  • Bachelor’s degree or equivalent experience that can validate the academic level.

  • Military and/or Police/Law Enforcement Training – preferred.

  • No previous criminal record or convictions

  • Minimum (2) years’ experience working with UN Agency / NGO plus field security experience, support service and/or admin.

  • Demonstrated experience in designing and delivering training.

  • Demonstrated organization and planning development and implementation

  • Budget Management Skills

  • Knowledge of Fleet Management Principles

  • Knowledge of Asset Management Principles

  • Demonstrated ability to work effectively under pressure (particularly in a crisis situation)

  • Ability to communicate well in English & Arabic (verbal and written) – particularly in a crisis situation

  • Valid Passport and Driver’s License

  • Computer literate (Word, Excel, PowerPoint)

  • First Aid qualified

  • Practical knowledge of tools, mechanisms and procedures for personal and organizational security.

Project Officer (Depending donor approval)

Position: Project Officer

PURPOSE OF POSITION

The Project Officer will be providing Admin, cash support to the Team in the project. Position will coordinate continuously with P&C Department for the contract preparation related to the project, organizing meeting and assisting in Cash arrangement.

MAJOR RESPONSIBILITIES

  • Provide necessary support in CfW beneficiaries’ recruitment, selection and contracting as needed and participate in panel interviews upon the Line Manager request;

  • Administer and manage local project CfW beneficiaries, including payroll in coordination with livelihood officer & cash-logistic officer

  • Maintain and keep staffing lists for CfW beneficiaries’ and any staff related necessary information for rapid access and use

  • Maintain and process CfW beneficiaries’ enrollment and cancellations from social security

  • Prepare and process all kinds of P&C related paperwork for all CfW beneficiaries as required, with accuracy and confidentiality and in accordance with the policies and local laws;

  • Provide support to the field coordinator regarding Cash & P&C activities.

  • Assist Filed coordinator to ensure that all the documents for & P&C activities are in place.

  • Follow up with the field team regarding the Cash advances for the Project activities.

  • Tracking and reporting on all Deliveries from the suppliers.

  • Collect GRNs from the receivers in the project site and submit them to the Procurement Department for the timely payment to the suppliers.

  • Maintain a Database for the cash activities to keep track of the payments.

  • Writing Narrative Reports and other Project achievements.

  • Work with Communication on the Project visibility and contribution to the newsletter.

  • Organize Bi weekly and Monthly Project Meetings at the project site. Sharing Agenda of the meeting with the staff.

  • Recording minutes of the meetings and sharing with the participants on timely manner.

  • Perform other duties/special projects assigned by the Field Coordinator

KNOWLEDGE, SKILLS AND ABILITIES

  • University degree or equivalent in Business Administration, Social Sciences, Psychology or a related field;

  • Excellent detail-orientation skills;

  • Good communications skills;

  • Thorough working knowledge of office systems. Computer aptitude and experience with word processing, database management, and spreadsheet software;

  • Ability to maintain positive relationships with colleagues,

  • Emotional maturity and ability to deal with matters of strict confidentiality;

  • Excellent organizational and planning skills;

  • Fluent in English, spoken and written;

  • Native in local language;

  • Excellent knowledge of local labor law and related legislations;

  • Minimum 2 years of experience in Human Resources and or Administration with medium business/medium NGO/government agency;

  • Demonstrated experience and knowledge of HR practices, including recruitment, hiring, HR functions and systems administration; HR software administration and maintenance;

  • Preferably extensive focused experience of up to 2 years in recruitment

Security Guards (Depending donor approval)

Position: Security guard

PURPOSE OF POSITION

The purpose of the position is to protect our assets and personnel at the implementation site. he will maintain a high visibility presence and prevent all illegal or inappropriate actions.

MAJOR RESPONSIBILITIES

Perform front Desk Tasks

  • Monitor and authorize entrance and departure of employees, visitors, workers and other persons.

  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons

  • Protect the implementation site property and staff by maintaining a safe and secure environment

  • Observe for signs of crime or disorder and investigate disturbances

  • Act lawfully in direct defense of life or property

  • Apprehend criminals and evict violators

  • Take accurate notes of unusual occurrences

  • Report in detail any suspicious incidents

  • Patrol randomly at the implementation site & the surrounding area

  • Monitor and control access at the implementation site entrances and vehicle gates

  • Perform first aid

  • Perform other reception duties such as filing, photocopying.

  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

  • Provide assistance to people in need

General office duties

  • Responsible of own security and actively contribute to a positive security culture.

  • Abide by the security policies and procedures and report any incidents or breaches to the project staff.

  • Contributes to team effort by accomplishing related results as needed.

  • Perform other duties as assigned by the Line Manager.

KNOWLEDGE, SKILLS AND ABILITIES

  • 2 years' experience in a similar related jobMust be able to work effectively with a diverse team.

  • Previous experience as security guard for implementation sites

  • Good commands of written and spoken Arabic

  • Good interpersonal and written and oral communication skills.

  • Good organizational skills; ability to manage and prioritize tasks.

Data Entry Officer (Depending Donor approval)

Position: Data Entry Officer

PURPOSE OF POSITION

The officer will support the project in data basis maintenance through updating and maintaining information on project beneficiaries’ databases. The role holder will enter data on daily basis through the help of his/her fast typing skills as well as intensively deal with spreadsheets and online forms.

MAJOR RESPONSIBILITIES

  • Maintaining accurate, up-to-date and useable information in our systems.

  • Collecting and entering beneficiaries’ data from source documents within time limits

  • Maintaining accurate records of beneficiaries’ information

  • Compiling, verifying accuracy and sorting information to prepare source data

  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking outputInsert beneficiaries data by inputting text based and numerical information from source documents within time limits

  • Compile, verify accuracy and sort information according to priorities to prepare source data

  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output

  • Research and obtain further information for incomplete documents

  • Apply data program techniques and procedures

  • Generate reports, store completed work in designated locations and perform backup operations

  • Scan documents and print files, when needed

  • Keep information confidential

  • Respond to queries for information and access relevant files

  • Comply with data integrity and security policies

  • Perform other duties/special projects assigned by the Field Coordinator

KNOWLEDGE, SKILLS AND ABILITIES

  • Diploma or Bachelor degree or equivalent in related field;

  • Excellent detail-orientation skills;

  • Good communications skills;

  • processing, database management, and spreadsheet software;

  • Ability to maintain positive relationships with colleagues,

  • Excellent organizational and planning skills;

  • Good in English, spoken and written;

  • Native in local language;

Livelihood Officer ( Depending donor approval)

Position: Livelihood Field Officer

PURPOSE OF POSITION

The Livelihood officer will be responsible for the implementation of the cash for work livelihood component in the Kufranja Dam in Jordan through Cash-for-Work supporting vulnerable Jordanians and Syrian refugees and will support and provide training sessions for the target group on economic and non-economic topics, and engage in the after training activities. The Livelihood Officer will be responsible for supporting the WASH technical staff in preparing beneficiaries for the work they are expected to perform and identifying and reporting about their needs, mobilizing them into groups and helping them identify market opportunities , improving their general skills such as planning, basic employment, self-employment, entrepreneurship meanwhile administering the components of the project which include establishing a relationship with the community leaders , CBOs , Local Police department and the different Cooperatives to facilitate work permits .

MAJOR RESPONSIBILITIES

  • Implement project activities in accordance with the project guidelines and targets(Community mobilization, identifying beneficiaries & income generation opportunities , provide training sessions )

  • Coordinate activities between target group, specialists, local actors and available resources

  • Support the quality control means provided by the line manager, and ensure the reporting about capacity gaps

  • Support and Supervise Cash for work community mobilizers

  • Manage target group expectations by setting participatory action plans, risk analysis and long term milestones

  • Share feedback of beneficiaries Livelihood needs , Skills & suggestions for services with the Livelihood Manager in terms of employment and economic development

  • Attend and participate in Monthly and annual workshops organized by WV Jordan

  • Perform other duties as required

KNOWLEDGE, SKILLS AND ABILITIES

  • 2 years of experience in implementing Livelihood activities And / Or field economic development providing training sessions

  • University diploma related to social sciences and/or commercial fields (economics, business administration, marketing, psychology, social work)

  • Proven ability and experience in communicating a common vision among diverse partners

  • Proven ability and experience in providing organized training sessions

  • Experience working in volunteering or internships

  • Experience in organizing capacity building activities

  • Experience in translation and reporting

  • Fluency in English and Arabic languages

  • Learning behavior

  • Experience in outreach and community mobilizing

  • Strong interpersonal skills

  • Knowledge of refugees’ context in Jordan is desirable

  • Intermediate skills in MS office (Power point, excel, word

  • Experience in Self-employment or business startup

  • Experience in Micro Finance and banking

  • Experience working with VTC & VTET providers

Field Coordinator (Depending donor approval)

Position: Field coordinator

PURPOSE OF POSITION

To manage & support field Operations, cash, livelihood, logistics & procurement for the Project. Making arrangements for office supplies, including warehouse management at the implementation site. This role will play a critical part in managing and shaping the operation at the field. The job holder will work alongside the donor on the day-to-day planning, coordination & reporting on Project deliverables to identified beneficiaries towards achieving WVI objectives. The candidate will also actively participate on the donor meetings.

MAJOR RESPONSIBILITIES

  • Ensure timely hiring of the Cash for work Staff for the smooth implementation of the project and ensure all the requirements (work permits) are being done on time for the staff.

  • Ensure that procurements are done on timely basis for the successful operation & implementation of the Project.

  • Outline the rotation methods, accounting for database of the cash for work Beneficiaries.

  • Oversee operation of the project and implement staff training programs to facilitate Successful Project delivery.

  • Coordinate Purchase requisition planning and coordinate with procurement department through the process to ensure efficiency and accuracy.

  • Responsible for receipt, safe keeping, handling and management of the project resources at the implementation site.

  • Participate in needs assessments and contribute to the development of the response plans.

  • Communicate the needs identified by the project team to support the project operation.

  • Liaise with Municipalities, unions and any other stakeholders to inform them about the project operations and activities, processes, locations and plans.

  • Serve as the main focal person in the field for the WVI Jordan. Maintain respectful and constructive relations, and ensure regular meetings and ongoing coordination

  • Ensure timely Payments of the project workers on Monthly basis.

  • Keeping Track record of the work sheets, Attendance and other related documents necessary for the payment Process. 

  • Maintain open and professional relations with other Projects, promoting a dedicated team spirit and providing oversight and guidance to enable staff to successfully perform in their positions. 

  • Ensure timely completion and submission of monthly timesheets, probations reviews and annual performance reviews. 

  • Capacity Building of WV Staff.

  • Participate actively in the Working Groups and meetings with the donor and bring up all the successes and challenges faced in the operation of the project.

  • Represent World Vision in meetings on request of the project manager with JVA and other relevant stakeholders.

  • Coordinate with Communication in publishing manual, guideline and success stories about the construction component of the project and the impact of World Vision intervention.

  • To assist project manager in situation and program updates

  • Exhibit spiritual maturity, integrity and a dynamic personal sense of life calling

KNOWLEDGE, SKILLS AND ABILITIES

  • Knowledge of child protection / child rights

  • Excellent written & oral command in Arabic & English

  • Computer literate mainly with MSOffice software package

  • Good communication skills and ability to build collaborative relationships

  • Ability to foster a good team spirit

  • 2 years of full-time technical & professional experience in a similar role.

  • 2 years’ experience supervising cash / livelihood components.

  • Solid humanitarian field management knowledge and skills.

  • Previous experience with INGOs

  • Previous experience with governmental agencies (Ministry of Labor), regulation polices & procedure related to the project activities

  • Applying & identifying proper cash technique

Field Logistics Officer (Depending donor approval)

Position: Field logistic officer

PURPOSE OF POSITION

The Project Officer will be providing Admin, cash support to the Team in the project. Position will coordinate continuously with P&C Department for the contract preparation related to the project, organizing meeting and assisting in Cash arrangement.

MAJOR RESPONSIBILITIES

  • Collaborates with the Project Managers & field coordinator to timely submission of the Purchase Requests (PRs) from World vision online purchasing system (provision) and follow up the progress.

  • Maintain and keep a general record of all completed Procurement dossiers.

  • Checks the quality and the right quantities of the materials delivered to the project warehouse from the suppliers.

  • Tracking and reporting on all Deliveries from the suppliers.

  • Collect GRNs from the receivers in the project site and submit them to the Procurement Department for the timely payment to the suppliers.

  • Maintain a Database for the cash activities to keep track of the payments

  • Follow up with the Senior cash officer & the project team regarding the Cash advances for the Project activities.

  • Develop the standard operation procedures (SOPs) of the project warehouse in addition to manage and maintain the warehouse.

  • Conduct a regular physical random warehouse checks of commodities and inventory;

  • Insure that goods receiving and issuing activities are carried out with proper approved documentation that are correctly filled in the warehouse.

  • Insure proper storage of the project equipment’s, tools & materials.

  • Develop & share inventory report with the project manager, project team and field coordinator.

  • Manage, Arrange & organize the security guards working shifts.

  • adequate information from the right sources.

  • Actively contributes to the field security contingency planning and implementation.

  • Insure that Fleet Standard Operative Procedure (SOPs) is applied.

  • Supervises the drivers’ conduct and train them when needed with support from the Fleet department.

  • Insure that the fuel consumptions are monitored and reported for vehicles and generators.

  • Develop a maintenance plan for both vehicles and generator in coordination with the fleet department.

  • Prepare monthly fleet plan in a close coordination with the project manager & fleet department.

  • Reports any issue related to the fleet performance to the fleet department.

  • Manage and track equipment / assets inventory including mobiles, laptops, organize regular monthly equipment / assets counts.

  • Produces and respects a maintenance plan of the field office

  • Insure that the facilities are well maintained and functional.

  • Perform other duties/special projects assigned by the Field Coordinator

KNOWLEDGE, SKILLS AND ABILITIES

  • Diploma or Bachelor degree or equivalent in related field;

  • Excellent detail-orientation skills;

  • Good communications skills;

  • Thorough working knowledge of office systems. Computer aptitude and experience with word processing, database management, and spreadsheet software;

  • Ability to maintain positive relationships with colleagues,

  • Excellent organizational and planning skills;

  • Good in English, spoken and written;

  • Native in local language;

  • Minimum 3 years of experience in logistics and field management with medium business/medium NGO/government agency;

  • Demonstrated experience and knowledge of Logistics practices.

  • Preferably extensive focused experience of up to 2 years in the industry

Data and Admin Officer

Position: Data and Admin Officer

PURPOSE OF POSITION

The Data and Admin Officer will be providing Admin, Logistics support to the Team in the Camp. Position will coordinate on daily basis with the procurement Department for the daily shipments received in the camp.

MAJOR RESPONSIBILITIES

Admin and Logistics Support:

  • Provide administrative and logistical support to the Camp staff as may be required.

  • Ensure that all the Vehicles required for the Projects are available on timely basis.

  • Ensure PRFs/ Trip Requests are in place and signed and submitted on time

Procurement:

  • Take lead in consolidating procurement plans from the Project Team.

  • Ensure PRFs are in place and signed and submitted on time

  • Check procurement plans against budgets

  • Advise Field Coordinator on over expenditure on procured items beyond budget line items

  • Work closely with Procurement

  • Department/ Project staff in Main Office to ensure project items to be delivered timely.

Tracking and Reporting:

  • Tracking and reporting on all Deliveries from the suppliers.

  • Collect GRNs from the receivers in the Camp and submit them to the Procurement Department for the timely payment to the suppliers.

Asset and Inventory Records:

  • Ensure an up to date and accurate asset register of the project is in place.

  • Ensure staff are accountable and responsible for assets in their custody

  • Track damages and losses of assets and hold staff accountable to staff involved.

Permits for the Camp:

  • Preparing and applying for permits for goods delivery in the camp

Staff registers

  • Ensure staff registers are in place

Ensure staff submit their LDRs o Time and daily registers match their LDRs

Other duties

  • Collaborate with main office finance, Admin for follow-ups on all requisitions

  • Perform other duties/special projects assigned by the Filed Coordinator

KNOWLEDGE, SKILLS AND ABILITIES

  • Very comfortable supporting project team

  • Be proactive and anticipate emgerncies.

  • Good written and oral communication skills

  • Conversant in English

  • Must have strong analytical, problem solving and organizational skills with an attention to details.

  • Requires the ability to effectively present concepts to lay users in various settings and by various means (verbal and written).

  • Requires strong communication skills to interact with all levels of staff and management.

  • Must be able to work effectively with a diverse team.

  • Requires the ability to work under pressure and on multiple tasks.

  • 1-2 Years is desirable

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