Health & Nutrition Manager, Sudan

PURPOSE OF POSITION:

World Vision International’s Whole of Sudan Office is seeking a qualified and highly motivated individual to proactively drive the consolidation, expansion and quality implementation of World Vision’s humanitarian response to the situation in Sudan.

Under the direction of the Head of Programmes, the Sudan Health & Nutrition Manager will ensure technical quality of programming within health, strong proposal designs that are in line with the Sudan response objectives and donor priorities and sound monitoring and evaluation systems in place. S/He will directly support MEAL and operational staff at area-office level collaborate with all other World Vision departments (Operations, Finance, Human Resources, Support Services, etc.), liaise internally with the World Vision Partnership and with external stakeholders, particularly local partners, and ensure that World Vision Sudan delivers quality humanitarian response within health, according to World and international standards.

MAJOR RESPONSIBILITIES:

Technical Monitoring and Programme Quality:

  • Provide technical support to the organization's health programming activities: ensure intervention components are in line with the project initial design and that proper systems are in place in the program monitoring and reporting.

  • Ensure health programs utilize and adhere to standardized protocols, policies and guidelines according to Sphere, WHO and international minimum standards while humanitarian accountability principles and feedback mechanism are in place

  • Support quality programming related to primary health care, reproductive health, community health outreach, early warning systems, outbreak response, medical supply chain and pharmaceutical supply management, and appropriate drug use.

  • Review from a technical standpoint, monthly field and donor reports.

  • Oversee timely review of health data and statistics (including objectives, indicators and outcomes of health programs) according to internal and donor requirements.

  • Review field reports and ensure appropriate follow up and decision making on data relevant to the World Vision health programs.

  • Work with the Health Management Information System (HMIS) consultant, technical advisers, the operations and MEAL team to ensure implementation of health information management system; support the HMIS consultant so as to ensure data collection mechanisms are in place to facilitate reporting, collection and documentation of best practices.

  • Work with field teams and partner agencies for outbreak preparedness and contingency planning.

  • Ensure timely and adequate provision of supplies and drugs through establishment and provision of necessary specifications of medicines, medical supplies, equipment and materials to be procured (ensure they are in line with WV Pharmaceutical Procurement policy, with OFDA Essentials Medicines List. If needed be, get review from GC/DM/TRT/SH) review of pharmacy consumption reports, acquisition of partner agency and UN drug kits.

  • In light of the findings of iterative assessments, provide recommendations to areas that might need improvement in regards to the Sudan Country Office ongoing response and determine the relevance of expanding operations in new sites and to scale-up interventions.

Programme Development/Grant Acquisition:

  • Work with SMT, Health Portfolio Managers, Technical Advisers and MEAL in programme development and proposal writing by providing inputs and reviewing technical information to draft Health and Nutrition concept notes for future funding.

  • Strive to ensure as much as possible different health and nutrition related interventions are integrated into proposed programs and with other sectors, ensuring cross-cutting themes are incorporated into program design (disability, gender, CP, …) while ensuring that Health, Nutrition and MHPSS programming are mainstreamed in a systematic by other sectors too.

Representation:

  • Coordinate with all pertinent actors and actively participate in relevant cluster meetings if required: strategically engage with donors, and liaise and maintain good working relationship with external partners including health authorities, UN agencies, local and international NGOs and other stakeholders supporting the HN sector.

  • Search for opportunities to partner and coordinate programmes with other agencies, including but not limited to UN, INGO, local NGOs and private sector.

Capacity Building:

  • Conduct assessments of staff capacity gaps in Health, Nutrition and MHPSS. Work closely with health teams of the implementing partner organizations to determine the training needs of the medical staff.

  • Ensure MISP, good storage practice medicines, universal standard precaution, IFE sessions are systematically included in capacity building.

  • Maintain open lines of communications with WV implementing partner staff.

  • Collaborate with health authorities and relevant international health agencies for the development of an approved curriculum to meet training needs and implement those plans through the management team and field teams.

KNOWLEDGE, SKILLS & ABILITIES:

  • Minimum medical degree; preferably with a Master’s in Public Health.

  • At least 5 years professional experience in implementing health-related projects.

  • Must have at least 5 years’ experience working with INGOs/UN in humanitarian contexts (previous emergency response, conflict/post-conflict experience preferred).

  • Must be familiar with treatment protocols for NCDs, communicable disease, PHC supplies, RH kits, basic hospital equipment and pharmaceuticals.

  • Must be able to analyse and interpret data and to track performance against program indicators.

  • Ability to work with a team and capacity building of national staff.

  • Must be fluent in written and spoken English; knowledge of Arabic preferred.

  • Professional licenses, as required in the field and by the donor.

EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

WASH Manager, Sudan

PURPOSE OF POSITION:

Provide overall Wather, Sanitation & Hygiene (WASH) leadership for the national office. Leads National Office (NO) Sector approach development, ensuring alignment with regional and global Technical Sector strategies, to include advocacy and M&E and integration with other sectors and functional areas. Provides guidance to field staff for quality Technical Sector programming implementation. Determines NO WASH Sector capacity gaps and develop capacity building plan with regional assistance. Seeks opportunities for WASH Sector implementation research, and communicates learnings from programming. Maps donors, understands their technical expectations, pre-positions the NO for grants bids and leads the design and development of proposals. Strong and regular external engagement with Technical Sector stakeholders in the country. Maintains situation awareness of potential emergencies and ensures readiness for sector response.

MAJOR RESPONSIBILITIES:

Strategy, Design and Planning:

  • Develop WASH technical programme design and planning.

  • Design and plan national WASH strategy.

  • Accountable for the development of detailed implementation plans.

  • Accountable for budgeting of sectoral initiatives.

Technical Guidance, Supervision & Quality Assurance:

  • Advise on implementation of approved WASH project models.

  • Accountable to assess and track quality of implementation and alignment to standards, government policies and TP/DIP plans.

  • Conduct activities to assess quality in the field, solicit community and stakeholder feedback.

Research, Evidence and Reporting:

  • Oversee design, planning and implementation of DME activities.

  • Ensure data gathered is used for decision making and programme improvements.

Resource Acquisition and Accountability:

  • Raise local resources for WASH.

  • Develop proposals for WASH grants.

  • Track accountability to WASH specific grants.

Advocacy, External Engagement and Partnering:

  • Networking with national WASH stakeholders.

  • Representing NO at sector-related forums.

  • Attending regional, national and local meetings as appropriate.

Capacity Building and Staff Development:

  • Training staff and partners.

  • Mentoring and coaching for staff development.

Safeguarding and F&D Integration:

  • Ensuring alignment to safeguarding of program activities.

  • Support F&D integration.

  • Ensure safeguarding training and orientation for all sector partners including community level.

Other Activities:

  • Participate in the global WASH community of practice and major WASH networks in the country.

  • Ensure multi-sectoral integration.

  • Participating and supporting WV non-sector activities.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters’ degree in Public Health, Social Science, Water Resource Management, or equivalent experience.

  • A minimum of 5 years’ experience of progressive leadership in WASH programmes across various contexts and countries.

  • Training and documented experience in developing and nurturing partnerships.

  • Monitoring and evaluation.

Preferred Skills, Knowledge and Experience:

  • Training or certification in integrated water resources management, behaviour change, market-based solutions, and other WASH areas (documented experience alternately accepted).

  • Partnering

  • Grant writing

  • Project management

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Program Officer, World Vision Sudan

PURPOSE OF POSITION:

The position will lead in grant acquisition and management of a grant portfolio. Actively build donor relationship in support of acquisition. The job holder will lead program and proposal development and design for high-value, competitive, complex funding opportunities, in line with WVSudan strategy. S/he will help with the review monthly, quarterly and annual reports for submission to donors and Support Offices (SOs) ensuring quality compliance and donor satisfaction. The position will also support the creation and promotion of strategic alliances with donors, multilateral agencies, and other NGOs for purposes of resources mobilization.

MAJOR RESPONSIBILITIES:

Programming & Proposal Development (Grants’ Acquisition):

  • Work with operations and finance staff to develop concept papers and prepare proposals (including logical frameworks, draft budgets, budget narratives, and monitoring and evaluation plans) for USAID/FFP and other major government, private and multi-lateral donors, aligned to World Vision Sudan strategy and capacity.

  • Take a leading role on key bid elements including program design, strategic partnerships, presentation of evidence and demonstrated track record to ensure quality applications are submitted, with a high win rate.

  • With the support of PDQA Director/Manager- regularly apply learning, emerging innovations, and best practices from project evaluations, field visit reports, project reports to the RISING project (EFSP) and across the program, and from other NGOs and donors to new proposals.

  • Assist Program Development Manager and PDQA Director in identifying and defining funding sources from appropriate public donors to support existing and planned programming activities.

Grant Management & Compliance:

  • Support the RISING (EFSP) Project Manager and other programme/ project managers and coordinators provide timely, detailed and quality reports to Support Offices and donors.

  • Assist Program Managers to ensure they are compliant with donor regulations resulting in program quality. Where necessary, lead the revisions of original plans in close coordination with the Program Manager, SOs and external donors, based on sound impact analysis of proposed change.

  • Ensure programme success stories are shared with communications to enhance the visibility of programming.

  • Support monitoring and bring up implementation or compliance challenges with QA, Ops Managers, and donors.

External Engagement and competitive intelligence gathering:

  • Provide regular, positive, and productive communication with respective WVUS and other Support Offices, the field, and partners regarding the implementation of program activities.

  • Assist the Pragram Development Manager and PDQA Director to establish/ strengthen relationships/ linkages and networks with key resilience actors and leading NGOs to gather donor intelligence and build collaborative relationships.

  • Advise WV on potential fundraising opportunities arising from donor strategies.

  • Research, monitor, and utilize shifting donor strategy, funding, or regulatory information, and advise PDQA and Operations leadership of emerging trends that could positively or negatively affect the program.

  • Assist in preparation and signing of technical agreements with line ministries and other government agencies.

Field Support:

  • Plan and lead start-up workshop or process to ensure comprehensive hand-over of project to Project Manager and wider grant project teams.

  • Use meetings and other forums to engage with operations staff to gather emerging challenges, lessons learned, and innovations to apply to future proposals.

  • As required, support Operations in implementation challenges with hands-on capacity building and support in the field.

Knowledge Transfer/ Knowledge Management:

  • Support Programme managers/ Project coordinators in compiling quality reports

  • Share donor regulations with project managers to enable compliance with the specific donor requirements

  • Upload all project documents for the SPO’s respective portfolio (final proposal, budget, assessments, reports, grant agreements and PIA/MoUs etc) on the knowledge management database.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master’s Degree in Development studies or related field

  • 5 years programming experience in a grant funded humanitarian or development program. Preferably with one or two previous assignments in a fragile context.

  • Training in humanitarian standards is desirable with specific training in donor requirements e.g. USAID (including FFP and OFDA), DFID, ECHO, and local funding streams from UN agencies.

  • Proven experience in networking with donors and partners to bring about funding opportunities.

  • Demonstrated ability to mobilize cross-functional proposal team (technical, ops, field, finance, M&E, Regional/HQ) with right staff at the right time to meet even the tightest deadlines. Can also effectively mobilize multi-partner proposal development teams.

  • Demonstrate ability to establish and cultivate strong, collaborative relationships.

  • Strong writing skills.

  • RISING Project Manager & other Project Managers.

  • FSL Cluster (National Level).

  • Leaders and subject matter experts from other NGOs and stakeholders in the humanitarian sector.

  • Technical leads and subject matter experts from within the World Vision partnership.

  • Program development staff from other agencies.

Preferred Skills, Knowledge and Experience:

  • Excellent communication skills, both verbal and written.

  • Strong negotiation skills.

  • Strong proposal writing skills.

  • Team player; the ability to mobilize and work as part of a diverse team to achieve the overall goal.

Work Environment/Travel:

  • Work environment: Field- based - accommodation is in team houses.

  • Travel: 30-40% travel within Sudan and other international destinations required.

  • On call: As required.

Sr. Director, Program Quality and Resource

*Preferred position location: Washington D.C. or Geneva, Switzerland. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*No Relocation Assistance available"

PURPOSE OF POSITION:

Grant Acquisition & Portfolio Management:

  • Relationship management of multi-lateral donors, strategic planning and portfolio management of approximately $184 million USD Global Fund grants portfolio. Manages risk, increases donor satisfaction and builds capacity and interest with Field Offices to successfully grow and win identified WV health grant opportunities.

Sector Management:

  • Supervises technical specialists for WVI Health and Nutrition programme quality, innovation, multilateral grant resource acquisition and portfolio management. Helps ensure that sector strategy is aligned to WVI strategy and informed by internal and external best practice, and that quality of programming is consistent and high. Advises the Global Sector Leader broadly on sector business functions.

MAJOR RESPONSIBILITIES:

Strategy:

  • Directs a multi-year resource development strategy and business process for multilateral health grants acquisition and management that aligns with WV Partnership Strategy and policy, and with donor, coordinating across multiple entities of the World Vision Partnership.

Sector Management:

  • In collaboration with the Global Sector Lead for Health and Nutrition, ensure that the (1) latest Health & Nutrition Sector Approach and 2) Global Fund portfolio business plans are fully reflective of internal and external strategic priority.

  • Advise the H&N GSL (Partnership Leader) broadly on strategic and operational direction of the health and nutrition team.

  • Provide oversight, supervision and coaching for the Global Fund Coordinator and GC Senior Advisor for Quality and Innovation.

Quality and Innovation:

  • Provides leadership for the sector in improved organizational culture of programmatic quality improvement and innovation in the Health and Nutrition sector.

  • Ensures WV’s technical resources and standards in Health, Nutrition align with and/or exceed industry norms.

  • Ensures that iterative programme design and implementation learning is conducted across prioritized programmes.

  • Ensures the regular and systematic identification, documentation and dissemination of evidence-based programme innovations from the scientific literature, WV’s sector programme portfolio, and other INGO’s and partners’ reports, especially those that are scalable in the WV context.

  • Identifies and provides resources to assist implementation of new, revised/improved mechanisms for monitoring, assuring and improving program quality.

Global Fund Grant Acquisition and Portfolio Management:

  • Provides leadership in the donor engagement and portfolio management, with the Global Fund with portfolio value of $184 million USD.

  • Lead regular review, update and implementation of the Global Fund grant portfolio operational plan, business process and WVI Partnership policies for the Global Fund.

  • Provide regular technical assistance (acquisition, Legal, compliance, risk management) to WVI Partnership entities (SOs and NOs) on Global Fund strategy, policies, and grant acquisition and management processes.

  • Ensure broad capacity building, knowledge sharing and learning across the Global Fund and other multilateral grants portfolio for continual quality improvement.

  • Provide direction, oversight and WVI Partnership coordination for performance monitoring, quality assurance, knowledge management, and reporting of the Global Fund grant portfolio.

  • With Evidence and Learning, ensure increased analysis and reporting (monitoring, evaluations, case studies) of evidence of WV contribution to global health SDG through the grants portfolio.

WVI Health Grant Portfolio External Representation:

  • Establish and maintain productive relationships with major donor representatives and institutions.

  • Represents WVI’s interests to multilateral donors such as the Global Fund, WHO, and World Bank.

Stewardship and Administration:

  • Maintain a global view of revenue streams to support Health and Nutrition programming and opportunity. Measure extent to which resourcing opportunities meet ministry needs and impact child wellbeing.

  • Support the Global Sector Lead and Senior Director of Health and Nutrition on budget planning and monitoring for Health and Resource Development cost centers.

KNOWLEDGE, SKILLS & ABILITIES:

  • Master of Public Health, Public Administration or similar.

  • 15 years of experience in operational programming for health, nutrition, and related sectors.

  • Strong knowledge and experience (10 years) in public health including maternal, child and adolescent health and infectious disease (HIV, TB, malaria).

  • Significant experience supervising people and leading high performing teams.

  • Strong experience in external engagement and grant acquisition with major institutions and donors in health and nutrition, (experience with the Global Fund, preferred).

  • Significant experience in grant acquisition and management including proposal preparation, donor and partner negotiations, programme design, budgeting, implementation planning, monitoring, audit, start-up and close-out.

  • Familiar with major institutional donors, their regulations and guidelines.

  • Demonstrated leadership experience and ability to develop and implement strategy, supervise and develop staff and direct and influence diverse stakeholders in goal achievement.

  • Excellent networking skills and experience with established networks in the public health, relief and development communities.

  • Some experience with evaluation and research in public health (e.g., MNCAH, TB, HIV, malaria).

  • Strong verbal and representational skills with particular facility in interacting with UN offices, high-level governmental institutional representatives and professionals in global health.

  • Effective in written and verbal communication in English.

Preferred Skills, Knowledge and Experience:

  • Fluency in French or Spanish preferred.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Digital Transformation Leader

*Position location open. To be based within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

World Vision’s global strategy ‘Our Promise’ sets a bold agenda for change to deepen our commitment to the world’s most vulnerable children. Over the past 3 years we have made strong progress towards this goal however we now recognise the need to accelerate efforts to build digital capability across the organisation.

In order to bring about the global changes necessary, the WVI President and CEO recently established a new Digital Innovation Team (DIGIT) to define a vision for World Vision’s future digital state, find and accelerate projects that take us towards that future state; and create new capabilities addressing opportunities which fall outside the scope of other World Vision entities and teams. To support DIGIT in its mission, a new Initiative Leader for Digital Transformation Leader role has been created to partner with the best digital minds from across the organization, align the organisation to a single vision of a digital future and oversee a portfolio of projects that will help us achieve break through solutions in the following areas:

  • Digital for Field Impact – Leveraging disruptive opportunities to solve problems in new ways, achieving greater reach or deeper impact and using human-centered design approaches to enrich beneficiary/partner interactions with World Vision empowering them to be active participants in their development journey.

  • Digital for In Market Delivery – Applying digital-first disciplines to ensure supporter-centric data/services are analyzed and provided in ways that are relevant to specific market segments, resonate with supporter needs and are relevant in a digital marketplace.

  • Digital for Demonstrating Impact – Building end-to-end capacity to adopt digital-first approaches to organizational problem solving, standardizing data architecture, simplifying data collection at all levels, harnessing AI and automation, and analysing outputs to identify and prioritize additional efforts only where they generate value in the field or market.

DIGIT’s program of work is highly visible within all ranks of World Vision as it has potential to radically transform the way it operates at a global scale. The Digital Transformation Leader represents the operational execution of DIGIT and its initiatives, influencing leaders across the Partnership to align to a single vision of our digital future, modelling new ways to execute with excellence, at pace, and drive outcomes that enable DIGIT to fulfil its vision.

KEY RESPONSIBILITIES:

Define and provide leadership to the Partnership’s vision of a digital future:

  • Clearly articulate a vision for World Vision’s digital future that harnesses current and near term digital innovations to transform field impact, donor experience and operational effectiveness.

  • Align the organization to the vision for the Digital Future, acting as a champion, credible expert and influencing senior leaders to gain buy in and support to enact difficult changes required in order to harness digital solutions in support of the Partnership’s global strategy Our Promise.

  • Build effective, trusting relationships with critical partners within and without the Partnership to enable digital transformation.

  • Provide strategic advice and guidance to the Partnership of digital possibilities, choices, trade-offs and risks.

  • Lead the Partnership strategy for data working closely with WV IT and other business owners to establish roles and responsibilities for best practice data management.

  • Provide oversight to a broad and emergent body of work required to move the Partnership closer to its digital future.

  • Work in Partnership with Global Marketing & Communications, the Strategy Realisation & Innovation team, Support Office partners, relevant Global teams and Field Offices to understand current use and adoption of digital approaches and identify latent capacity that is globally distributed across the Partnership.

  • Establish effective external relationships required to help World Vision achieve its digital future.

  • Establish and oversee numerous high performing, transient teams leveraging existing latent skills, dedicated staffing where possible and external partners as required.

Assure high quality outcomes from the newly formed Digital Innovation Team (DIGIT):

  • Ensure the DIGIT has a clearly defined working agenda and governance processes in place to delivery high quality decisions at pace that maximise the resources available.

  • Collaborate with internal partners to determine how DIGIT’s global reach and resources can be best used to accelerate Our Promise.

  • Develop a shared strategy, architecture, and roadmap to help manage key milestones in the evolution of DIGIT’s portfolio.

  • Track, analyze, report and assure delivery of all DIGIT portfolio outcomes.

  • Manage priorities of all DIGIT projects and initiatives, overseeing various operational models from dedicated scrum teams / squads through to more distributed delivery teams embedded within existing structures.

  • Act as the main point of contact for all business partners, stakeholders as well as the primary driver of communication regarding DIGIT activities.

  • Oversee the delivery of business value through various program increments.

  • Report back to DIGIT and other World Vision stakeholders on the overall status and heath of portfolio projects.

Responsible for the delivery of DIGIT projects:

  • Facilitate key decision making, prioritization and initiation of projects.

  • Support internal partners with business case development and project proposals.

  • Define and handle project delivery criteria and report on the realization of project success.

  • Identify and help remove blockers escalating quickly to maintain momentum.

  • Identify and communicate potential risks.

  • Drive cross capability coordination & planning with other project managers and leads.

  • Ensure the creation of project related artifacts and other relevant documentation such as delivery plans, technical documentation and reporting.

  • Partner with fellow DIGIT members, Program Managers, Project Managers, and Vendor(s) to progress the organizational digital agenda.

  • Demonstrate progress towards reducing the $100m cost of data collection in the field.

Develop and introduce a data strategy that supports the Partnership’s digital future:

  • Work with WVIT and other critical partners to establish best in class systems and processes for effective data management.

  • Build organizational capability required to harness data across all parts of the organization.

  • Working with WVIT, establish effective data architecture, infrastructure and governance to ensure Partnership data is fit for purpose and enables us to get the most value from our end-to-end data – from field impact, operational, organizational effectiveness and market analytics.

  • Work with the Global Impact team to accelerate the adoption and use of standard field indicators as a critical dependency for the Digital Future as defined by the DIGIT.

  • Identify opportunities to leverage existing datasets to develop minimum viable products in support of the broad DIGIT agenda and specific desire to transform field data collection and create new market focused fundraising / user experience products.

Drive the adoption of innovative and disruptive technologies to support World Vision’s transformation into a digital first organisation and culture:

  • Keep up to date with the latest digital and technology trends and understands how they can be used to further World Vision’s mission and drive organizational growth.

  • Build support for digital adoption by articulating and demonstrating the experiences, efficiencies, and potential benefits that digital solutions enable.

  • Working with the Strategy Realisation and Innovation team, harness innovation best practice from across the Partnership in support of the DIGIT agenda and desire to accelerate Our Promise by scaling high potential digital solutions.

  • Actively promote and drive the use of disruptive digital technologies to uplift and accelerate World Vision’s digital capability.

  • Advance existing technologies by innovating on their use cases, extending existing capabilities, and adapting new best practices to create increasing value.

  • Understand the value of technology and its capability to transform legacy processes and operating models.

Promote Agile ways of working to accelerate speed to market and drive operational efficiencies:

  • Actively demonstrate agile working approaches, modelling potential benefits of adopting these approaches and creating organizational demand through high quality results.

  • Live out new ways of working to rapidly deliver value without being held back by legacy processes or operating models.

  • Provide guidance and direction on the use of Agile practices to deliver and support in an effective way for all DIGIT initiatives.

  • Iterate on processes, leading continuous improvement and adoption across the organization.

  • Actively work towards a culture that fosters digital innovation by championing, promoting, and adopting grassroots innovation within day-to-day work, team activities, and the organization as a whole.

  • Partner with People & Culture to embed digital mindsets and behaviours within routine operations and existing capability tools / frameworks.

KNOWLEDGE, SKILLS & ABILITIES:

Education/Experience:

  • Proven experience in a Digital Portfolio, Digital Programme or Digital Transformation role with hands on technical delivery skills.

  • Strategic leader with successful track record of leading digital transformation within a complex international context.

  • 10+ years of professional experience working within digital agency/consultancy, ecommerce or IT environment.

  • 5+ years hands-on Agile experience in advanced, large-scale agile settings applying Agile principles, practices and theory.

  • Experience preparing and developing executive level communications.

  • Knowledge of agile software development processes i.e., rapid prototyping, A/B testing, MVP development, test automation, API development, DevOps and CD/CI.

  • Shown ability to connect diverse individuals with different goals, facilitate productive discussion and action.

  • Past success in creating high performance teams, inspiring and empowering them to achieve results.

  • Strong working knowledge of program software (MS project, Jira).

  • Bachelors’ degree in Business, Computer Science or a related field.

  • Change management experience.

  • Ability to achieve results despite high levels of ambiguity.

  • Highly developed influencing skills and demonstrated ability to align stakeholders to an emergent plan.

Competencies/Capabilities:

  • Strong collaboration, listening, written and verbal communication skills, including an ability to clearly influence with key stakeholders.

  • Ability to work with multiple projects/product teams with challenging priorities.

  • Solid understanding of strategic technology-based solutions, particularly those that support wide scale digital transformation and other customer centric applications.

  • Can work autonomously across challenging geographical circumstances.

  • Ability to discern what of the vast universe of digital capability will deliver the best organisational value and outcomes.

  • Ability to influence organisational shifts and change at the highest level, modelling desired behaviour and achieving high quality results.

Work Environment:

  • The position requires ability and willingness to travel internationally up to 50% of the time.

Regional Operations Director, VisionFund LAC

*Position location to be determined by home country of successful candidate in jurisdiction (US state or country) where WVI/VF is registered to operate.

Context of Position:

World Vision (WV) operates a number of different ministries to empower the poor in nearly 100 countries worldwide, and VisionFund International (VFI) is a subsidiary of WV responsible for running the network of microfinance institutions (MFIs). Microfinance is one of the ministries supporting economic development. It gives the ability to families who would otherwise not have access to financial services, loans to start businesses which in turn generate income to provide for their children’s education and family well being. Micro finance lending to the entrepreneurial poor is performed through over 30 Microfinance Institutions (MFI’s) globally and the VF network has outstanding loans of nearly $500m to over 1,000,000 clients impacting around 4 million children annually. At the heart of VFI’s work is ensuring that children are impacted positively and sustainably through microfinance.

PURPOSE OF POSITION:

VisionFund is seeking a Regional Operations Director (“ROD”) to support and manage the execution of VisionFund’s strategy in the region. The Regional Head is responsible for ensuring the delivery of the ‘double bottom line’ of financial and social performance / impact in the region and delegates certain aspects to the Regional Operations Director who is more directly involved in supporting individual MFIs with achieving their financial and social impact targets.

MAJOR RESPONSIBILITIES:

Building Capacity in the MFI:

  • Supervise MFI CEOs under the Regional Operations Directors remit and manage performance expectations in support to local MFI and global VFI priorities, ensuring balanced achievement of MFI double bottom lines of social and financial performance.

  • Lead the delivery of business plans of individual MFIs. This includes monitoring, analysis, problem identification and recommendations that will ensure improved quality of delivery of financial services, improved control environment and increased alignment of strategy.

  • Lead the regional roll out of regional initiatives including how central services and regional banking software can be deployed to improve service to the MFI’s and their clients and to reduce costs and improve sustainability.

  • Provide timely, and responsive but prioritized consulting services for MFI issues and concerns, based upon an agreed terms of reference.

  • Provide clear and thorough analysis and subsequent recommendations for both the MFI management and VFI regional teams.

  • Work with the WV regional teams to ensure integration and alignment of VFI, MFI and WVNO strategies at the regional and national levels.

  • Ensure effective communication with the Regional Head and with relevent CEO’s when undertaking technical reviews and assessments.

  • Ensure that effective controls and the focus on the “double bottom line” are always assessed (even when not part of a particular terms of reference) and that issues are immediately raised.

Governance and Management:

  • As Regional Operations Director will require to take on a board role within an MFI.

  • The person is expected in their duties as a board member of an MFI to reflect the best interests of VFI and to make, where needed, decisions that support such a position.

  • Responsible for ensuring MFIs have well-operating boards and are in compliance with local laws, regulatory requirements and WV/VFI policies, procedures and directives.

Acting in a Management capacity within an MFI during staffing gaps:

  • If gaps are identified in the CEO, COO or CFO position that are likely to significantly impact the performance of the MFI and in particular put the MFI at risk then the Regional Operations Director will be required under the direction of the Regional Head to take on a management role in the MFI.

  • This can be up to 3 or 6 months while a suitable replacement is being recruited. During this period the ROD will take on the roles of the required position and will continue to report to the Regional Head, but may have an added reporting line into the MFI depending on the position.

Personal and Staff Development:

  • As a Christian VisionFund leader, facilitate the spiritual and professional development of MFI CEOs and direct reports.

  • Develop clear individual goals, manageable and measurable targets and ongoing feedback and support to achieve them.

  • Provide timely and regular staff performance coaching & feedback as well as an annual review of performance and individual development plans.

  • Attend weekly virtual operations meetings and other meetings as required by the regional director.

  • Participation in chapel and devotions

In some cases, the ROD may have responsibility for Security as Focal Point for the region.

ROD will carry out additional responsibilities and projects as assigned, including administrative and planning functions both within and outside the region.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in Finance, Business or Economics, or equivalent level of knowledge gained through work experience.

  • Understanding of balance sheet risk management including interest rate risk, liquidity risk and foreign exchange risk as well as bank funding processes and contracting.

  • Solid understanding of financial reporting and performance measurements and planning/forecasting.

  • 10+ of experience in leadership roles in Microfinance/Financial Inclusion. At least 5 of which as CEO or General Manager of an MFI.

  • Thorough knowledge and extensive experience or exposure working directly with governance entities /Board of Directors and compliance.

  • Proven record of process optimization and strengthening for operational effectiveness in MFIs.

  • Cross-cultural working experience in at least two countries in the region.

  • Fluency in written and spoken English and Spanish is essential.

Preferred Skills, Knowledge and Experience:

  • MBA or similar Masters degree.

  • Project Management.

  • Credit Risk Management.

  • Project Management experience.

  • Board member experience is preferred.

  • Marketing and Financial Services development experience.

  • Training experience desirable.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 60% of the time. Most travel will be within the specific region, with periods of up to six months in a leadership role in an MFI. Occasional travel to other regions / global conferences or meetings.

VisionFund International, Investigations Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI/VF is registered to operate.

PURPOSE OF POSITION:

The VisionFund International (VFI) Investigations Director (ID) will implement a Global investigation strategy, an annual fraud risk assessment, and lead and direct investigations across the VFI network.

The ID will plan, organize, and manage, as required, all investigations of alleged and actual fraud (i.e. misappropriation, embezzlement, corruption, severe misconduct, mismanagement, misuse of resources, or abuse of authority) through careful collaboration with key stakeholders such as GC and Regional Legal Counsels, People & Culture (HR), Regional Management and the VFI Senior Leadership Team (SLT), on a need to know and do basis.

This position works to mitigate risks to the successful implementation of VFI’s 2030 Strategy through careful analysis of ongoing trends in fraud and corruption, and proactive assessment of VFI policies and procedures that combat these issues.

The incumbent will provide technical support, oversight and direction of investigations of fraud against VFI while sharing results with key stakeholders, including Senior Management Teams, and will ensure the growth and development of staff under his or her direction.

MAJOR RESPONSIBILITIES:

Investigations and Communication:

  • Oversee and/or conduct fraud investigations in accordance with ACFE and internal policy standards.

  • Prepare and present timely, factual, and complete reports on fraud allegations and trends as well as pending and completed investigations and follow up actions to the Global Director Internal Audit.

  • Ensure that all reported fraud allegations are shared with GC Legal, entered into the Integrity Protection Hotline (IPH) or Integrated Incident Management (IIM) system, and investigated according to the VFI Operations Policy.

  • Provide in-depth analysis on key fraud statistics, recurring trends, emerging risks, and other elements that will allow proactive mitigation of future fraud risks to VFI.

  • Where appropriate and necessary, this position will identify, engage and manage internal and external experts and ensure that investigation services are rendered in accordance with the Association of Certified Fraud Examiners (ACFE) Standards, WVI’s Ant-corruption Policy and WV Investigation protocols.

  • Maintain regular liaison with the WV Director of Global Investigations to provide updates on VFI investigations status.

Policy Development and Strategic Vision:

  • Develops global investigation strategy and fraud risk assessment dashboard to assist in the timely deterrence, detection, prevention, investigation and reporting of fraud, aligned to the WV GIU approach.

  • Leads and continues to build the capacity of VFI Investigations by establishing a credible system for ensuring independent and objective investigations of fraud allegations across the VFI Network.

  • Enforces investigations protocols and procedures, including policies, timelines, roles and responsibilities for initiating and conducting investigations of alleged fraud while forwarding allegations of misconduct, mismanagement, waste of resources and abuse of authority to business owners with respect to the principles of confidentiality, objectivity, and impartiality.

  • Responsible for providing and supporting ongoing fraud detection and awareness training to VFI entities to combat fraud and capitalize on lessons learned.

Staff Development and Training:

  • Establish succession and career advancement plans, including Christian commitment and spiritual development for direct reports and ensure that the same is done for their direct reports; guarantee that all staff in the reporting line obtains at least the annual minimum amount of continuing professional education (CPE) credits to maintain their professional certification(s).

  • Ensure that an effective training and capacity development strategy exists for all VFI Investigation staff (including Internal Audit staff in MFIs, who will be conducting the majority of investigations) through effective capacity building and training programs that address soft and leadership skills and technical competencies.

  • Ensure work-life balance is achieved through appropriate allocation of workload for investigations staff and having a sound analysis of productivity.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree in accounting, finance, criminal justice, or related field or law degree.

  • Must be a Certified Fraud Examiner (CFE) and ideally also have either a Certified Information System Auditor (CISA) Certified Public Accountant (CPA) or Chartered Accountant (CA) or Certified Internal Auditor certification.

  • Willing and able to travel up to 50% of the time.

  • Excellent interpersonal and communication skills.

  • Efficient in computer skills and data mining tools and digital technology.

  • Critical thinking and analytical skills.

  • Ability to work under a high level of stress and pressure.

  • 10-15 years relevant experience.

  • At least 5 years working in an internal or external investigation function for a global organization.

  • Experience managing staff on multiple projects and providing direction to team members.

  • Cross cultural experience working in sensitive and challenging environments and ones that may not embrace the need for change, and leading a virtual and cross cultural team.

  • Demonstrated ability to teach and train in both formal and informal processes.

  • CFE (Certified Fraud Examiner).

  • Fluency in English is essential. French or Spanish would also be advantageous.

Preferred Skills, Knowledge and Experience:

  • Excellent verbal and written communication skills.

  • Solid interpersonal skills, including listening and relationship building.

  • Data mining and analytics, including financial analysis.

  • Proficient Word, PowerPoint, Excel and Access skills.

  • Proven record of leading and advising around fraud investigations in a corporate environment.

  • Proven experience in developing and advising on policies focused on risk.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.