EMERGENCY RESPONSE ROSTER

*We have consolidated World Vision's Emergency Response Roster. If you have previously applied your information has been retained and is in our database; do not reapply.

*Answer all questions on the application to be considered for the Emergency Response Roster; country location to be determined based on response.

*If you do not meet minimum eligibility requirements, we invite you to support and help through prayer and donations.

World Vision’s Emergency Response Roster is comprised of highly experienced and vetted humanitarian aid professionals available for short term, medium term, and long term emergency response assignments with World Vision. This roster allows World Vision to more rapidly identify and hire for key positions in its humanitarian response offices.

If selected, eligible applicants will first be fully vetted and then approved for the Emergency Response Roster. As vacancies arise in our humanitarian offices, roster members will be considered for employment opportunities.

If you have the required experience and would like to work with us helping protect lives, restore dignity, and renew hope, we’d love to hear from you.

Minimum Eligibility Requirements for all Emergency Response Roster Positions:

  • 5+ years of cross cultural humanitarian emergency experience outside of your home country.

  • Minimum 2 years experience serving successfully in fragile or unstable environments.

  • Experience directly managing staff during humanitarian emergency responses.

  • Ability to work long hours in stressful environments with a variety of skilled professionals.

  • Demonstrated management of budgets in emergency response settings.

  • Willing to serve unaccompanied; most likely in a team house setting.

  • English proficiency; written and verbal.

  • Grant Acquisition Management experience in your personalized expertise.

  • Strong track record in developing good working relationships with governmental institutions and multilateral agencies.

Below are the World Vision Emergency Response Roster positions that are currently open and accepting applications. If a position matching your background and interests is not listed, we encourage you to check back often as a more appropriate roster position may be listed and accepting applications at that time.

When submitting your application to World Vision’s Emergency Response Roster, please indicate in your cover letter / application which roster position you would like to be considered for.

Director positions currently accepting applications (must have 5-7+ years’ in response leadership role):

  • Response Director

  • Operations Director

  • Programmes Strategy & Development Director

Manager/Specialist positions currently accepting applications (must have 5+ years’ related experience):

  • Communication and External Engagement Manager

  • Human Resources Manager

  • Support Services Manager

  • Finance Manager

  • Information Management Manager

  • Monitoring, Evaluation, Humanitarian Accountability & Learning (MEAL) Manager

  • Grant Acquisition and Management Manager

  • Cash Programming Manager/Specialist

  • Water, Sanitation and Hygiene (WASH) Manager/Specialist

  • Health Manager/Specialist

  • Mental Health and Psychosocial Support Manager/Specialist

  • Nutrition Manager/Specialist

  • Education in Emergencies Manager/Specialist

  • Livelihoods Manager/Specialist

  • Protection Manager/Specialist

  • Child Protection ManManager/Specialist

Reputation Communications Director

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

Reporting to the Senior Director, Public Engagement, the Reputation Communications Director is a senior role proactively and reactively directing the development of reputation protection and building activities. They will lead two teams with distinct areas of communitions skills and responsibilities.

This director is responsible for maintaining World Vision’s reputation during crises and faced with risks. They will lead the risk communications team that handles emerging incidents and reputational crises in the partnership and ensures there are strong policies, procedures and protocols for these responses offices across the partnership and globally. This Director will work directly with global media and other influential external partners and stakeholders to shape their understanding of and trust in WV.

They will also direct a creative and technical digital properties team that develops and control all of the digital channels of World Vision Internationsl (WVI) (WVI.org, fb, Instagram, twitter etc.).

The postholder will fully understand the relationship between trust drivers, the impact of crises, and the increase in positive reputation and will use this knowledge to significantly build trust in the organisation in order to grow influence, impact and income.

This role will work closely with the Senior Director, Public Engagement and the Senior Director, Communications and others in the global marketing and communications core team to identify and promote opportunities for building trust and reputation in line with the global partnership strategy. Able to act on their own, the postholder will work closely in partnership with others, including members of the Executive Leadership Team, Regional Leaders and Support Office (SO) and regional executives, Evidence & Learning, Global Resource Development (GRD), External Engagement & Advocacy and Faith & Development, providing advice and guidance to ensure reputation is managed and maintained through change and operational actions.

Working closely with the Brand Director, this postholder will ensure all reputation building activities are on brand and build and support the partnership and Global Communications strategies.

The position will be responsible for directing a team of communications experts in crisis management and digital communications, ensuring partnership capacity is in place for strong responsive comms for global issues and crises, developing evidence based communications that convey who we are, our core values, demonstrate our Christian Identity and build our reputation with powerholders, supports and the humanitarian sector and maintaining best in class digital properties for WVI.

MAJOR RESPONSIBILITIES:

  • Set the strategic directions and lead a team of communications experts in crisis management and digital communications, ensuring partnership capacity is in place for strong responsive comms for global issues and crises, developing evidence based communications that convey who we are, our core values, demonstrate our Christian Identity and build our reputation with powerholders, supports and the humanitarian sector and maintaining best in class digital properties for WVI.

  • Provide leadership to Risk Advisors team to ensure global capacity for incident responses and ensure policies, protocols and training are consistently reflecting best practice. Advise and guide senior leadership in the partnership on Tier 1 and 2 responses to issues that threaten to harm the WV brand and reputation, and deal directly with global media and other partners during these incidents.

  • Strategically lead the digital properties team in developing and maintaining best-in-class digital channels for WVI, including WVI.org and all affiliated National Office, campaign and functional websites and microsites, fb, twitter, Instagram and youtube channels and any emerging digital channels.

  • Engage with executives in WVI and across the partnership to create and ensure alignment and that executives are champions of the digital strategy.

  • Work closely with the Senior Director, Public Engagement and the Senior Director, Communications and others in the global marketing and communications core team to identify and promote opportunities for building trust and reputation in line with the global partnership strategy. Work closely in partnership with others, including members of the Executive Leadership Team, Regional Leaders and SO and regional executives, Evidence & Learning, GRD, External Engagement &

  • Advocacy and Faith & Development, providing advice and guidance to ensure reputation is managed and maintained through change and operational actions.

  • Identify, develop and champion reputation building activities that take account of trust drivers and build positive organisational reputation and ensure these are used in WVI channels, and in offices across the partnership. Use organisational and communications strategies as a springboard to develop and maintain improvements to global reputation and engage the voices of leaders in the org as well as children, communities and partners.

  • Work closely with the Brand Director to ensure all reputation building activities are on brand and build and support the partnership and Global Communications strategies.

  • Lead the development of corporate materials that will grow trust in the organization eg, World Vision Guide, Global Annual Reviews in line with the organizational brand and strategy.

  • Play an active senior role and provide strategic crisis management and branding approach in the Operations Management Team and lead digital comms networks for the partnership. In this strategic approach and the active role in the digital comms networks is considering the relationship between trust drivers, the impact of crises, and the increase in positive reputation and will use this knowledge to significantly build trust in the organisation in order to grow influence, impact and income.

KNOWLEDGE, SKILLS & ABILITIES:

  • Post Graduate degree or equivalent in Communications, Public Relations, Journalism or a related field.

  • 10+ years working in a communications role, preferably within World Vision.

  • 10+ Experience with successful crisis management.

  • Experience developing high-level communications strategies based on insights and research, and gaining senior stakeholders’ ownership and buy-in for the strategies.

  • Thorough understanding of World Vision’s ministry and issues including children, poverty, relief, sustainable development, donor engagement and food aid.

  • Strong communication and interpersonal skills; able to win the confidence of a broad range of different stakeholders.

  • Thorough understanding of media, its likely interests, demands and expectations.

  • Thorough understanding of crisis and issues management.

  • Good understanding of private, public and institutional donors, as well as other partners, and their expectations and needs for information during a crisis.

  • Experience of working in cross-cultural environments, sensitivity to multicultural social, religious and gender issues.

  • Strong analytical skills, able to clearly assess and evaluate issues and alternative strategies.

  • A self-starter, able to identify the key issues and mobilise senior stakeholder support.

  • Excellent writing skills.

  • Familiarity with general legal concepts such as confidentiality, liability, contractual obligations etc.

  • Experience working with lawyers for legal advice and counsel.

  • Understand transparency and accountability trends and issues in the humanitarian sector.

  • Understanding of internal communications and of ways in which staff can help build and maintain reputation.

Preferred Skills, Knowledge and Experience:

  • Understanding of what builds and detracts from trust and reputation.

  • Multi-lingual ability an advantage.

  • Crisis communications experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

Senior Director, External Engagement

*Position location to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

PURPOSE OF POSITION:

The Senior Director, External Engagement provides overall leadership, coordination and alignment of global level external engagement, seeking to achieve influence, support income and ultimately to impact external targets in support of WV objectives for children as articulated in Our Promise. The Senior Director will develop and deliver annual plans that maximize the external engagement of Senior leaders, sector and thematic experts, policy advisors and children. The Senior Leader leads and facilitates the External Engagement (EE) Advisory Group for aligned and impactful external engagement across the Global Centre, including through analysis and prioritization of external stakeholders and partnerships, and through regular reporting, innovation and excellence. The Senior Director leads the alignment of EE in WV Global Capitals, leads a team of EE advisors (including in the Global Capitals) and ensures that WV voices are addressing the most important and impactful stakeholders, forums and processes in support of the rights and well being of children, especially the most vulnerable. The Senior Leader will support strong external engagement across all entities of the Partnership, including support to Regional Advocacy Directors in their EE planning. S/he will support Senior WV leaders, including the President, in their participation in major multilateral events and dialogue with external bodies.

MAJOR RESPONSIBILITIES:

Develop and deliver a global External Engagement agenda focused on the rights of children and the achievement of priority Sustainable Development Goals (SDGs) External Engagement agenda provides the best opportunities for WV to advance its external objectives and positively impact the lives of most vulnerable children.

Examples include:

  • Work with Global Capital leads to represent or position WV within the UN, diplomatic, and NGO communities.

  • Coordinate and facilitate external relationships that enable WV to articulate its concerns to NGO, UN, Governmental, and other multilateral bodies.

  • Strategic briefings to inform organizations of WV's work and policy positioning.

  • Direct meetings with key individuals and active participation in meetings of multilateral bodies.

  • Support, coordinate and facilitate representation at agreed global events on behalf of the wider A&EE.

  • Translate in-depth policy work in A&EE priority thematic areas into messaging for use in external relationships.

  • Maintain good relations and work effectively with other members of the GC, SOs and GFO teams to ensure that World Vision presents a professional and efficient point of contact to global institutions.

  • Including maintaining awareness of the activities of other members of the team to enable mutual support during times of high pressure activity.

  • Management of the EE team, including across Global Capitals in New York, Geneva and Brussels. Support regional capitals in other locations (Africa, Asia and LAC).

  • Aligned, well functioning team supporting overall EE objectives of the A&EE team and Global Centre.

  • Develop team culture in line with agreed A&EE behaviours and mindsets.

  • Contribute to the overall leadership of the A&EE team.

  • Set and monitor the team’s annual workplans and the individual workplans of the team.

  • Manage budget.

  • Represent World Vision, and/or support representation of World Vision leaders at priority external forums, events, networks and other processes to promote agreed policy positions.

  • Strong and effective World Vision representation at priority global forums and processes, through:

  • Consistent use of strategic planning processes and tools. This includes working with Global Communications to develop communications plans for all priority engagements, and working with the President’s communications team when he is participating.

  • Support for participation in international meetings, and provision of direction re: networking with multilateral leaders. Briefing key World Vision leaders before key events and debriefing afterwards.

  • Act as the organisational representative, the representative of the President, or the representative of the Advocacy & External Engagement Partnership Leader at external forums.

  • Advise WV leadership on industry thinking and new developments.

  • Provide overall leadership to EE Advisory Group.

  • Aligned, coherent and bold World Vision EE across the Global Centre, directed at the most important and prioritized external stakeholders, leading to influence, income and impact for children.

  • Provide guidance for the development of strategic global partnerships.

  • WV’s highest priority global partnerships are performing and delivering at their optimal level and, thereby, making substantive contributions to WV’s impact.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters degree in International Affairs, Public Policy, International Development, Human Rights, Law or other relevant field.

  • Minimum 7 year leadership experience working in child rights focused External Engagement in CSO context and/or government or multilateral context.

  • Expert level understanding of child rights policy debates and dialogues, including regarding the Sustainable Development Goals, ODA, and the Convention on the Rights of the Child.

  • Significant field experience and/or understanding in international development or humanitarian contexts.

  • English language fluency.

Preferred Skills, Knowledge and Experience:

  • Excellent communications skills, verbally and written.

  • Excellent trends and political analysis skills.

  • Excellent team leadership and management skills.

  • Strong understanding of World Vision Partnership and Our Promise.

  • Strong understanding of global trends, debates and agendas related to development and humanitarian issues.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

National Security Coordinator - Erbil 

National Security Coordinator

PURPOSE OF POSITION:

To support the Response Security Manager (RSM) and subordinates within Security Department in ensuring that effective security measures for World Vision programs in Iraq are both appropriately planned for and addressed within the national context. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by establishing security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security. Act in capacity of the RSM in his/her absence.

MAJOR RESPONSIBILITIES:

Strategy & Planning

  • Assist the Response Security Manager in Implementing the Response Office security strategy in alignment with WV security policy so as to ensure the operational priorities of the Zonal Offices are appropriately supported.

  • Ensure Security Risk Assessments, Context Risk Ratings and Core Security Requirement standards, processes and procedures are completed in accordance with current Office of Corporate Security guidelines and training.

  • Provide technical leadership/matrix management of the security focal points in Zonal area of responsibility.

Security Operations

  • Work with the Response Security Manager, Programme Managers and other managers as appropriate to carry out Security Risk Assessments as required/directed.

  • Ensure Zonal Context Risk Ratings are established and updated as required.

  • Ensure Core Security Requirements are implemented in line with Context Risk Ratings for each office within area of responsibility.

  • Provide input and support to management in crisis situations and critical incidents

  • Conduct security investigations when required.

  • Conduct site visits with Operations team to conduct new area Security Risk Assessment to assist in expanding operational reach/portfolio.

Networking and External Liaison/Engagement

  • Represent WV at local NGO security network meetings and ensure information from these groups is disseminated to relevant staff.

  • Build ongoing networks for sharing security information and coordination

Capacity Building and Technical Training

  • Coordinate the assessment, development and implementation of the response office capacity-building plan for security risk management based on local security risk assessments and WV policies and best practices.

  • Seek to develop a culture of security awareness and monitor staff compliance at all levels

Reporting and Documentation

  • Provide a regular security report to the Response Security Manager.

  • Ensure that all security incidents are reported in accordance with WV Security Policy.

  • Conduct performance reviews of the field-based security focal persons in coordination with Response Security Manager.

  • Collect, analyze and disseminate security information appropriately.

  • Maintain all required security documents, to be reviewed and updated regularly and/or when needed.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in relevant field, or equivalent experience of 3 yrs in humanitarian security management.

  • Police/Law Enforcement Training and experience is an advantage but not a requirement.

  • No previous criminal record or convictions

  • At least three (3) years’ experience in a proven security field (public, private, and government or NGO sectors):

  • Operational level

  • Strategic / Managerial level

  • Experience in operating in high security risk environment/ armed conflict situations.

  • Ability to communicate in Arabic and Kurdish at native language or advanced level (verbal and written) particularly in a crisis situation.

  • Ability to communicate well in English (verbal and written) – particularly in a crisis situation.

  • Computer literate (Word, Excel, PowerPoint).

  • Demonstrated experience in designing and delivering security training.

  • Demonstrated ability to work effectively under pressure (particularly in a crisis situation)

  • Valid Passport and Driver License

  • First Aid qualified

  • Practical knowledge of tools, mechanisms and procedures for personal and organizational security.

  • Professional - behave in professional manner at all times and demonstrate ability to represent the organization well at interagency meetings

  • Demonstrated personal values, attitudes and behaviors that are consistent with World Vision Core Values.

  • Minimum (2) years’ experience working with UN Agency / NGO plus field security experience.

  • Radio and/or Satellite phone communications experience, operations and management.

  • Fleet operations including journey management and fleet management

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • This position requires regular travel between Response Offices and programming areas.

  • International travel may also be required.

  • Non-standard work hours due to the nature of the security occurrences – may be asked outside of normal office hours.

ICT Tutor - Erbil, Duhok, Ninewa

ICT Tutor

PURPOSE OF POSITION:

The Tutor will lead the ICT and English courses provided through digital skills training and professional support related to Tech for Food project to vulnerable Syrian refugees, Internally Displaced Iraqis and host communities in Ninawa, Sulaymaniyah, Duhok and Erbil Governorates of Iraq.

The ICT& English Tutor will work closely with Tech for Food project coordinator and team leader to ensure high quality courses and smooth implementation of the training sessions on a daily basis and a positive and productive learning environment.

The ICT& English Tutor will ensure to follow the agreed curriculum by providing 8 teaching hours every day during the working time in terms to achieve the goals by creating sustainable livelihood opportunities for vulnerable communities by transforming and making their skills “portable”, giving them access to the digital workplace and the future of work, as well as providing them with opportunities to generate income and improve household food security and ensuring compliance to Donor and World Vision requirements /guidelines and uphold commitment to beneficiary entitlement.

The holder of the position should have high tutorial skills and able communicate World Vision’s ethos and demonstrate a quality of spiritual life that is an example to others.

About Tech4food: Tech for Food provides digital skills trainings taking people from having never touched a computer to employable in the international digital economy in 8-16 weeks and connect them to remote jobs through impact sourcing, online freelancing as well as local internships. The training is specifically geared towards the most in need who often have been out of school for many years, have low English skills and are daily struggling to survive.

The aim of the program:

Jobs and active income generation

Online jobs (transcend labor market barriers)

Local community jobs

Empower young people to achieve their goals (build resilience, confidence)

Professional development (English, soft skills, CV, interview practice)

Individualized coaching (encourage ownership over future, develop long-term goals)

MAJOR RESPONSIBILITIES:

Implementation

  • Efficiently teaching ICT courses and provide capacity building for the student. There will be four types of courses provided in each center: beginner, advanced, micro work and freelance courses.

  • Have strong IT and English experience.

  • Efficiently teaching of freelancing/life skills (building client relation, interviews basic module, personal branding etc.)

  • Assist project coordinator/Team Leader to plan, implement, monitor and evaluate approved activities as per programs design.

  • Ensure program compliance to Humanitarian Accountability standards.

  • Ensure that all resources earmarked to target populations are properly handled, stored, transported, distributed, tracked, fully accounted for and reported on according to World Vision standard procedures and Donor policy.

  • Prepare monthly management reports, and as well as monthly narrative reports for the district according to set standards and formats.

  • Facilitate the identification designing and implementing of appropriate training needs for district staff and target communities.

Management

  • Able to manage the class and the student

  • Following up the curriculum VS the time

  • Managing the Tutor’s assistant

Coordination and Collaboration

  • Coordinate with Team leader and Project coordinator

  • Participate in regular coordination meetings in WV and outside agencies including the donor

Capacity Development

  • Work with the Project coordinator to supervise the Tutor’s assistant and student and provide training for all other WFP livelihood staff

Other Roles

  • Represent the NO in food assistance/ Security, coordination forums as advised by NO management

  • Perform any other duties as required by the project Coordinator or his/her designee

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s Degree in IT, English language, freelancing, Business Admiration, or any other related qualification.

  • Previous experience in humanitarian work.

  • Experience in teaching IT.

  • Experience in education in general and how to deal with the students

  • Strong communication skills Verbal and written English/Arabic and Kurdish.

  • Strong management and tracking skills.

  • Report writing skills and computer knowledge.

  • Well-developed stakeholder networking skills.

  • Knowledge of food projects specially projects related to cash

  • Knowledge of educational projects specially IT and English.

  • Proven planning, team work and managerial skills

  • Demonstrate ability in the design and effective use of training materials

  • Stays open to internal and external feedback

  • Finds fulfilment in work through creativity, risk taking, initiative, and innovation, and encourages the same in colleagues.

  • Ability to supervise and mentor subordinates

  • Ability to work under minimum supervision

  • Good knowledge and experience of community mobilization.

  • Report writing skills and computer knowledge

Work Environment

Complete Travel and/or Work Environment statements if applicable.

  • Office environment: typical field based

  • Travel: Domestic travel is required.

  • On call: During normal working hours unless there is an emergency